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Public Document Pack Please Contact Faye Snowden Extension 222 Date of Publication 12 February 2014 E Mail [email protected] OVERVIEW AND SCRUTINY COMMITTEE Thursday 20 February 2014 at 6.30 pm Council Chamber, Ryedale House, Malton Agenda 1 Emergency Evacuation Procedure. 2 Apologies for absence 3 Minutes of the meeting held on 12 December 2013 (Pages 3 - 6) 4 Urgent Business To receive notice of any urgent business which the Chairman considers should be dealt with at the meeting as a matter of urgency by virtue of Section 100B(4)(b) of the Local Government Act 1972. 5 Declarations of Interest Members to indicate whether they will be declaring any interests under the Code of Conduct. Members making a declaration of interest at a meeting of a Committee or Council are required to disclose the existence and nature of that interest. This requirement is not discharged by merely declaring a personal interest without further explanation. 6 Internet Audit Q3 Progress Report (Pages 7 - 18) 7 Annual Governance Statement Action Plan Progress (Pages 19 - 22) 8 Certification Annual Report 2013 (Pages 23 - 36) 9 Safer Ryedale Partnership Update (Pages 37 - 74) Ryedale District Council, Ryedale House, Malton, North Yorkshire, YO17 7HH Tel: 01653 600666 Fax: 01653 696801 www.ryedale.gov.uk working with you to make a difference 10 Customer Complaints Quarter 3 2013/14 (Pages 75 - 82) 11 Treasury Management Statement and Investment Strategy (Pages 83 - 108) 12 Corporate Risk Register (Pages 109 - 126) 13 Delivering the Council Plan Report (Pages 127 - 134) 14 Scrutiny Review of the Role of Members on Outside Bodies and as Member Champions (Pages 135 - 160) 15 Decisions from other Committees (Pages 161 - 164) Commissioning Board held on 23 January 2014 Policy and Resources Committee held on 13 February 2014 – to follow 16 Exempt information (Pages 165 - 184) Information relating to any action taken or to be taken in connection with the prevention, investigation or prosecution of crime. 17 Any other business that the Chairman decides is urgent. Public Document Pack Agenda Item 3 !"# $ % &' ( ) * +& ) # " , -!" $ . / - 0 ! " 1 +1 -- + 2 3 # $ 1 + 2 4 " 5 2 6 " % M - 1 # # 8 9 # 1 2 " - 2 Page 3 : "&' ( M-1 ;. # !+-12 " - 2 : ) !*!+ M-1, -- + " - 2 : (,) M-1- & /)2 " 1 1 % % 1 +9: -- 2 : - .( M-1- &/) " - -1 1 R 1 2 Page 4 :: " 1 +, + 5 ! = / - 2 " 2 - , % +- " 1 2 :/ / 1 + 2 + 32- Page 5 This page is intentionally left blank Page 6 Agenda Item 6 REPORT TO: OVERVIEW AND SCRUTINY COMMITTEE DATE: 20 FEBRUARY 2014 REPORT OF THE: CORPORATE DIRECTOR (s151) PAUL CRESSWELL TITLE OF REPORT: INTERNAL AUDIT – Q3 PROGRESS REPORT WARDS AFFECTED: ALL EXECUTIVE SUMMARY 1.0 PURPOSE OF REPORT 1.1 The report summarises the outcome of internal audit work undertaken between April 2013 and January 2014, inclusive. 2.0 RECOMMENDATION 2.1 It is recommended that the Committee note the results of audit and fraud work undertaken so far during 2013/14. 3.0 REASON FOR RECOMMENDATION 3.1 To enable the Committee to fulfil its responsibility for considering the outcome of internal audit work. 4.0 SIGNIFICANT RISKS 4.1 The Council will fail to comply with proper practice requirements for internal audit if the results of audit work are not considered by an appropriate Committee. 5.0 POLICY CONTEXT AND CONSULTATION 5.1 This report supports the Council’s Corporate Strategic Objective of providing strong Community Leadership, by demonstrating a commitment to local democracy and accountability. 6.0 REPORT DETAILS 6.1 The work of internal audit is governed by the Accounts and Audit (England) Regulations 2011 and relevant professional standards. These include the Public Sector Internal Audit Standards (PSIAS) and CIPFA guidance on the application of those standards in Local Government. In accordance with the standards, the Head of Internal Audit is required to report on the results of audit work undertaken, to this Committee OVERVIEW AND SCRUTINY 20 FEBRUARY 2014 Page 7 6.2 Within the report there is a summary of progress made against the plan and a summary of the audit opinions for the individual audits completed thus far. 6.3 It is important that agreed actions are formally followed-up to ensure that they have been implemented by management. This is carried out throughout the year with appropriate testing being completed as required. Details of the progress made to implement agreed actions, due by September 2013, were presented to this Committee in December. 6.4 In the period between April and January, inclusive, 8 out of 17 internal audit reviews to final report stage were completed. A further 6 other audits are currently in progress. This represents 47% of the plan delivered to final report stage. 7.0 IMPLICATIONS 7.1 The following implications have been identified: a) Financial None b) Legal None c) Other (Equalities, Staffing, Planning, Health & Safety, Environmental, Crime & Disorder) None Paul Cresswell Corporate Director (s151) Author: John Barnett, Audit Manager. Veritau Limited Telephone No: 01653 600666 E-Mail Address: [email protected] Background Papers: Public Sector Internal Audit Standards CIPFA Local Government Application Note (for the United Kingdom Public Sector Internal Audit Standards) OVERVIEW AND SCRUTINY 20 FEBRUARY 2014 Page 8 Agenda Item 6 Ryedale District Council Internal Audit Progress Report 2013-14 Period to 31 January 2014 Audits Completed to 31 January 2014 High Assurance 5 Substantial Assurance 1 Moderate Assurance 1 Limited Assurance 1 No Assurance 0 Audit Manager: John Barnett Head of Internal Audit: Max Thomas Circulation List: Member of the Overview and Scrutiny Committee Corporate Director (S151 Officer) Date: 20 February 2014 Page 9 Background 1 The work of internal audit is governed by the Accounts and Audit Regulations 2011 and the Public Sector Internal Audit Standards. In accordance with the Public Sector Internal Audit Standards, the Head of Internal Audit is required to regularly report progress in delivery of the Internal Audit Plan to the Overview and Scrutiny Committee and to identify any emerging issues which need to be brought to the attention of the Committee. 2 Members approved the Internal Audit Plan 2013/14 at their meeting on the 11 April 2013. The total number of planned audit days for 2013/14 is 225. The performance target for Veritau is to deliver 93% of the agreed Audit Plan by the end of the year. This report summarises progress made in delivering that plan. Internal Audit Work Carried Out 2013/14 3 A summary of the internal audit reports issued is attached at Appendix A . This is the third progress report to be received by the committee during 2013/14. 3.1 Veritau officers are involved in a number of other areas relevant to corporate matters: o Support to the Overview and Scrutiny Committee ; this is mainly ongoing through our support and advice to Members. We assist by facilitating the attendance at Committee of managers to respond directly to Members’ questions and concerns over the audit reports and the actions that managers are taking to implement agreed actions. o Risk Management; Veritau advise on the Council’s Risk Management processes. o Systems Development ; Veritau attend development group meetings in order to ensure that where there are proposed changes and new ways of delivering services, that the control environment is not overlooked which could lead to the Council being exposed. o Investigations; Special investigations into specific sensitive issues. 3.2 As with previous audit reports an overall opinion has been given for each of the specific systems under review. The opinion given has been based on an assessment of the risks associated with any weaknesses in controls identified. 3.3 The opinions used by Veritau are provided for the benefit of Members below: High Assurance Overall, very good management of risk. An effective control environment appears to be in operation. Substantial Assurance Overall, good management of risk with few weaknesses identified. An effective control environment is in operation but there is scope for further improvement in the areas identified. Moderate Assurance Overall, satisfactory management of risk with a number of weaknesses identified. An acceptable control environment is in operation but there are a number of improvements that could be made. Page 10 Limited Assurance Overall, poor management of risk with significant control weaknesses in key areas and major improvements required before an effective control environment will be in operation. No Assurance Overall, there is a fundamental failure in control and risks are not being effectively managed. A number of key areas require substantial improvement to protect the system from error and abuse. 3.4 The following categories of opinion are also applied to individual actions agreed with management: Priority 1 (P1) – A fundamental system weakness, which represents unacceptable risk to the system objectives and requires urgent attention by management. Priority 2 (P2) – A significant system weakness, whose impact or frequency presents risk to the system objectives, which needs to be addressed by management. Priority 3 (P3 ) – The system objectives are not exposed to significant risk, but the issue merits