After Action Report

CORE Citywide Emergency Response Functional Exercise Saturday, April 28, 2012 After Action Report FINAL CORE Citywide Emergency Response Functional Exercise Page 1 Saturday, April 28,2012 After Action Report CORE Citywide Emergency Response Functional Exercise Page 2 Saturday, April 28,2012 After Action Report ACKNOWLEDGEMENTS Thank you to the following individuals whose enthusiasm and dedication to emergency preparedness helped to make the CORE Citywide Emergency Response Functional Exercise a successful event: Oakland City Council Members & Staff Amateur Radio Emergency Service (ARES) Jean Quan, Mayor Jim Duarte, N6SSB, Oakland-Piedmont ARES Jane Brunner, District 1 Coordinator Patricia Kernighan, District 2 David Otey, Net Control Nancy Nadel, District 3 Leonard Ash Gilbert Gin Libby Schaaf, District 4 Per Brashers Cali James Ignacio De La Fuente, District 5 Mike Calvillo Peter Strauss Desley Brooks, District 6 Cass Carrigan Tom Taselaar Larry Reid, District 7 Michael Curry Rebecca Kaplan, At Large Voiceover Artist for Exercise Scenario Oakland Fire Department Sara Wynne Fire Chief Teresa Deloach Reed Deputy Chief Mark Hoffmann Exercise Coaches Deputy Chief James Williams Bob Anderson Jana Rollo-Fennick Battalion Chief Lisa Baker Ed Ono Steve Steinhour Donna Hom, Chief Financial Officer Grace Chiu Oakland Fire Department, Volunteer Victims Office of Emergency Services (OES) Jaya Blakely Jesus Ramirez Renee Domingo, OES Manager Scott Braley Niviece Robinson Cathey Eide, Assistant OES Manager Sherry Flores Gil Sillins Kaity Johnson, CORE Program Coordinator Danny Hollenbaugh Laurel Sillins Jim Leeper Sandra Hollenbaugh Lisa Sweeney Jeff Morelli Phoenix Jackson Sandra Ue Suzie Nasol Stuart Jaffe Suzanne Waligore Matthew Lonergan Montera Middle School Principal Russom Mesfun 2012 CORE Citywide Exercise Planning Team Robert Anderson Khin Chin Disaster Makeup (“Moulage”) Artists Jim Duarte Glen Epperson Adele Louise Bertaud Della Mundy Kaity Johnson James Leeper Jeff Morelli Della Mundy Gary Plotner Don Reed Lorraine Rosenblatt Cathi Sweeney Sara Wynne The CORE Citywide Exercise Planning Team would like to extend a special thank you to all of the neighborhood groups, their leaders and the spontaneous volunteers who contributed to the success of the 2012 CORE Citywide Exercise. A complete list of participating CORE Groups and their Leaders can be found in Appendix B. CORE Citywide Emergency Response Functional Exercise Page 3 Saturday, April 28,2012 After Action Report TABLE OF CONTENTS Executive Summary…………………………………………………………………………………………A Section I – Exercise Planning A. Pre-Exercise Activities ................................................................................................................ 8 B. Exercise Purpose and Objectives .............................................................................................. 8 Section II – Artificialities & Assumptions ......................................................................................... 9 Section III – Volunteer Victims ......................................................................................................... 10 Section IV – Exercise Scenario A. Scenario and Pre-Scripted Updates .......................................................................................... 11 Section V – Exercise Evaluation A. CORE Group Feedback – Debriefing ........................................................................................ 13 B. CORE Group Feedback – Summary ......................................................................................... 18 Section VI – Follow-Up A. Conclusion ................................................................................................................................ 27 B. CORE Citywide Exercise Planning Team Feedback ................................................................. 27 C. Corrective Action Plan .............................................................................................................. 28 APPENDICES A. Glossary .................................................................................................................................... 29 B. Participating CORE Groups and Their Leaders ........................................................................ 30 C. Map of Participating CORE Groups .......................................................................................... 31 D. Media Release .......................................................................................................................... 32 CORE Citywide Emergency Response Functional Exercise Page 4 Saturday, April 28, 2012 After Action Report 2012 CORE City Wide Exercise Exec Summary The purpose of the exercise was to provide an opportunity for CORE-trained volunteers to practice disaster response activities and enhance the skills associated with operating a neighborhood level disaster response organization. The April 28, 2012 CORE Citywide Exercise generated excitement and interest among Oakland residents around the subject of emergency preparedness. Thirty-seven neighborhood groups representing over 500 community members from all over the city participated in this exercise, including City staff, graduates of the CORE training program, individuals with lesser amounts of CORE training, and spontaneous volunteers with no CORE training at all. This exercise demonstrated that many members of the Oakland community take their safety seriously and are putting forth considerable effort to be prepared for emergencies. The scenario was based on a 6.3 earthquake on the northern section of the Hayward Fault. Injects included telephone service being out in many areas and multiple power outages reported. The scenario also included rain throughout the morning and a flash flood advisory for Alameda County. Goals for the 2012 CORE Citywide Exercise were focused on engaging participants to practice setting up neighborhood emergency response facilities and deploying all six types of response teams. The emphasis this year was on improving the neighborhood organization’s ability to function and effectively communicate in an emergency. Primary Exercise objectives: 1. Set up neighborhood facilities including the Neighborhood Incident Command Center, Disaster First Aid Station, Neighborhood Assembly Area and/or Child Care Station. 2. Demonstrate effective communication with response teams in the field. 3. Deploy all six types of response teams. PLANNING FEEDBACK The CORE City-Wide Exercise Planning team (CCEPT) provided the following feed-back for future exercises: PRO: Dinner meetings Teamwork – all members contributed March Workshop – Hands On focus was very successful Size of Committee – many hands make light work, but not so many that management and meetings are difficult Number of meetings was appropriate for the tasks to be accomplished CORE Citywide Emergency Response Functional Exercise Page 5 Saturday, April 28, 2012 After Action Report NEEDS IMPROVEMENT: Dissemination of press releases, etc. was not timely, process was slow Break out sections of the Exercise Plan to reduce total size The CCEPT member have also recommended that future Exercise Plans should focus entirely on objectives, use free standing instructional sections or a supplemental document for some of the background and support material. For Example: “How to Run an Exercise” on the web site to assist newer groups Use graphics such as flow charts and illustrations of ideal set-up in the Exercise Plan Hold 2 workshops, one month apart on topics important to the exercise objectives. Ideas to Increase participation include: Target Neighborhood Watch groups again Supply a CORE coach to groups early in the planning process Use Nextdoor.com to notify more neighborhoods that may not know about CORE EXERCISE PARTICIPANT FEEDBACK Immediately after each group concluded their neighborhood exercises, they were asked to conduct a short “hotwash” or feedback session. Participants shared comments about what went well, what needs improvement and lessons learned, along with recommendations for CORE groups and the CORE Citywide Exercise Planning Team for next year. Forms designed to capture information from the hotwashes were submitted to the Office of Emergency Services. Highlights of the participant feedback include: Consideration for a night-time exercise Focus on Disaster First Aid; more victims and injects to keep the teams busy Continue to Focus on Communications Create a neighborhood/CORE List-Server Possible date change discussed Neighbor Incident Command Center (NICC) structure and documentation needs improvement Hold 2 workshops leading up the exercise on topics important to meeting the objectives. The workshops would be targeting refresher or advance skills. Emphasis on hands on activities. The annual exercises continue to be unique opportunities for neighborhood groups to demonstrate and build on their preparedness and response skills. It is the hope of the Office of Emergency Services that CORE training levels will remain high, and that participation in future annual exercises will continue to grow. CORE Citywide Emergency Response Functional Exercise Page 6 Saturday, April 28, 2012 After Action Report SECTION I – EXERCISE PLANNING A. Pre-Exercise Activities The exercise planning process began in September 2011 with recruitment of the CORE Citywide Exercise Planning Team (CCEPT), including CORE Advisory Task Force volunteers, Oakland OES staff, representatives of City of Berkeley CERT and

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