West Midlandswww.iod.com Autumn 2017

New Mayor sets out his programme to boost business

Top marks West Midlands’ Nathan Warren is UK’s leading Chartered Director

The Ice Maidens ready Director CPD courses to battle the elements and workshops News

We’re working for you - so let’s CONTACTS hear what your business needs IoD West Midlands: The Library of Birmingham, Centenary Square, and, more importantly, the points we raise acted Birmingham B1 2ND upon? t: 0121 643 7801 Dr Jason Wouhra OBE This was a key point raised by Sir JohnPeace, Chairman, chairman of the Midlands Engine, when we met Chairman: Dr Jason Wouhra OBE IoD West Midlands for an IoD event recently. He explained to e: [email protected] members from both IoD East and West Midlands t: 0121 359 2199 how the ‘Engine’ was firing, with plenty of advice Three things have dominated my thinking in for how local businesses could get involved with Regional Director/Editor: recent days: Brexit, the Midlands Engine and the its work. Calum Nisbet e: [email protected] role of the new Mayor, Andy Street. Sir John is a very knowledgeable and t: 0121 643 7801 All three are separate... but inexorably linked. experienced business leader and he is pulling For as one proves challenging, parts two and three together a formidable team. I believe the Midlands Regional Events Manager/ will come more to the fore for business leaders. Engine will have a vital role to play in ensuring Content Editor: So to Brexit first. At the time of writing, both that the voice of Midlands business is heard, Sue Hurrell negotiations are hardly going smoothly. David and that the right environment is created to e: [email protected] Davis has claimed progress; sadly, Monsieur stimulate economic growth. t: 0121 643 1868 Barnier suggests not. The impasse is making Another vital cog in that grand plan involves business cautious, putting on hold plans for Andy Street as the new regional Mayor. It think it The Institute of Directors West Midlands expansion. I have spoken to several who are is apparent that he has hit the ground running and membership magazine is published on delaying investment until things become clearer. has already made an impact in his new role. behalf of the IoD by: This pause will inevitably threaten future job Again, a very able businessman and one who creation and economic growth. knows what’s needed to help companies thrive. I Chamber Media Services, In addition, a number of companies are already hope he can carry through his mandate and make 4 Hilton Road, Bramhall, Stockport, reporting problems hiring the staff they need – at a difference, smoothing over regional differences Cheshire SK7 3AG. all levels of the skills matrix. Many parts of the and getting all parties to co-ordinate plans and public and private sectors depend on migrant agree on priorities – particularly for training, Advertising sales: Colin Regan labour and firms are already struggling to recruit transport and skills. t: 01925 879830 / 07871 444922 staff. As the talks continue, so this problem could e: [email protected] get worse. There’s a great positivity from both the What business needs is access to the European Midlands Engine and the Mayor’s teams, which is Production enquiries: market on a basis as close to the current position encouraging. Directors I speak to seem happy, Rob Beswick, as possible, with tarrif-free access and an ability to too... with the caveat about Brexit! ... as they t: 0161 426 7957 recruit labour as required. continue to lead their teams. But we have to be e: [email protected] So are these messages getting through to the realistic; our current economic position depends UK negotiators? Reading reports on the talks hugely on a successful outcome from the Brexit makes me think the UK side is ill-prepared for the talks, which must have the needs of the business Please note... task in front of it. No one ever thought the process community at the top of its agenda. Although every effort is made to ensure of exiting the EU was going to be easy but it is So what can you do? Get involved. The IoD, the the accuracy of material contained proving even more challenging than I thought. Midlands Engine, the Mayor’s Office, are all within this magazine, neither the IoD I was in talks recently with someone from Rolls working hard for the business community, and nor Chamber Media Services can Royce who pointed out that every single engine there is a huge amount of help available for accept any responsibility for omissions made in Derby has over 1,700 parts, many of businesses looking to invest, to grow, to employ or inaccuracies in its editorial or which come from outside the UK. They are more people. SMEs often don’t know where to advertising content. shipped here for a Just-in-time manufacturing turn for advice – these groups can help. process that demands all the parts are available We need to hear from you: what your concerns The views expressed in this publication when called upon. How is that going to be affected are today, what you need in the future. If we all are not necessarily those of the IoD. The carriage of adverts in this by customs checks and tariffs? work together I know we can build a bright future publication does not constitute an Which begs the question, are our negotiators for the Midlands. endorsement of the products or considering such issues? Is our voice being heard services advertised. All articles within this publication are copyright IoD West Midlands. Editorial IoD West Midlands Patrons consent must be obtained before any are reproduced either in printed form or electronically.

Cover picture: Nathan Warren, Group Director - Commercial, at Sanctuary Group was awarded the New Chartered Director of the Year Award for scoring the highest marks in the examination and interview process. See page 8 02 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 03 News

2017-18 student Honoured John thanks members British Business Bank ready to invest The REP is mentoring is seeking a litter ready to launch for supporting mentoring scheme first slice of Midlands Engine fund of 101 local businesses IoD West Midlands is holding the The British Business Bank has announced the first wave Patrick launch events for its university of its £250m Midlands Engine Investment Fund Magee, Birmingham Repertory student mentoring schemes for the (MEIF), with the launch of £120million worth of SME British Theatre, one of the country’s 2017-18 academic year later in debt finance, in a move designed to provide greater Business leading cultural institutions, October. support to the region’s SMEs, accelerate economic Bank has launched an ambitious The scheme – now approaching its growth and promote job creation – in line with the project that will unite 101 local seventh year in operation – pairs up Government’s Midlands Engine Strategy. businesses to enable experienced directors with students The Midlands Engine Investment Fund will play a disadvantaged children and at two of the region’s university vital role in fuelling regional growth. It is the result of families to experience the business schools. They then pass on close collaboration between the British Business Bank, magic and escapism of theatre, advice to the student for entering the Department for Business, Energy and Industrial often for the first time. the world of work, help with CVs, Strategy, the Department for Communities and Local Participating companies can interview techniques, networking Government and 10 Local Enterprise Partnerships in choose from donating a family and much more. the East & South East Midlands and West Midlands. ticket or supporting a group It brings together new and existing funding from Central Government, the European Regional Development Fund (ERDF), British Business Bank and European Investment Bank (EIB). Some of the relationships have The MEIF will be allocated by appointed fund and Industrial Strategy commented: “Business proved so successful that students managers – each selected to take charge of the Secretary Greg Clark said: “The UK is a world leader in have gone on to work with their distribution of specific types of debt finance within business and innovation. This is why we want all mentor. defined geographical regions. corners of the country to experience the benefits of visit, to see The REP’s magical Both parties get a huge amount The fund managers selected to allocate the MEIF enterprise, growth and jobs created by new businesses. Christmas production of ‘The from the scheme. The students debt funds are as follows: The Midlands Engine Investment Fund is an important Hundred and One Dalmatians’. cherry-pick decades of experience, Debt funds (East and South-East Midlands and West part of our modern Industrial Strategy, which will help All 101 businesses will be while the directors tap into a John Phillips, the former regional director at the “In the long run, the most valuable thing any of Midlands) - Maven Capital Partners UK LLP. entrepreneurs across the thriving Midlands region invited to networking and PR IoD in the West Midlands, has been awarded an us have is our personal integrity! Always do what Small Business Loan fund for East and South-East access the funding and support they need to start, grow opportunities to acknowledge honorary doctorate from the University of you say you are going to do, build your Midlands - Enterprise Loans East Midlands Limited. and invest in their future.” their support. Wolverhampton in recognition of his many years reputation, be truthful, treat your employees and Small Business Loan fund for West Midlands - BCRS Patrick Magee, Chief Commercial Officer at the This unique project has been of hard work mentoring to its students. customers well. If you do this, generally speaking, Business Loans Limited. British Business Bank said: “The MEIF will play a successfully selected to form In particular, Dr John – as we must now refer your goodwill will be repaid many times over and The £120million fund is composed of two separate pivotal role in plugging in the gaps currently present in part of the national to him! – has put many hours into building up a sometimes in ways you would never have lots – £30million of small business loans valued the small business funding landscape, ensuring that all fundraising initiative, ‘The Big youthful enthusaiasm and develop a highly successful scheme whereby IoD members expected.” He also told the students that between £25,000 and £150,000, managed by BCRS and businesses have access to the finance they need to grow. Give’, meaning donations from new understanding of how the are linked with the university’s business students, enthusiasm was crucial to succeed: “Having met a Enterprise Loans, as well as £90million of debt finance Currently, younger small businesses and those looking the 101 businesses could well coming generations think. helping them understand better the world of work lot of successful business leaders in my career the worth between £100,000 and £1.5million, managed by to scale up, the very businesses that have the greatest be doubled! Launch events will take place at and building up contacts for when they leave one thing they all had in common was a real Maven Capital Partners. potential for job creation, are more likely to have their Would your team be up for Coventry University on academia and look to start their careers. passion and genuine enthusiasm for what they Sajid Javid, Secretary of State for Communities and applications for external finance rejected. We want to a ‘spot’ of fundraising? Thursday, October 19, The scheme has been going for six years and did. See if you can identify this in others and try Local Government, and Midlands Engine Ministerial mobilise these businesses, supporting organisations of For more information please and at University of Wolverhampton each year sees more members volunteering to to mirror it in your own activity. Remember, it Champion said: “The investment fund is a key part of varying sizes and stages of development across the contact Head of Fundraising, on Monday, October 30. offer their expertise and experience to help the exists in the smallest and most simple business our Midlands Engine Strategy to help create more jobs Midlands.” Rachel Cranny at If you would like to know more students. ventures. and boost skills in the region. This financial support rachel.cranny@ about the IoD’s student mentoring After receiving his honorary degree John took “Finally – and very importantly for all of you will enable local businesses to grow, move in to new For more information on how to access finance birmingham-rep.co.uk or call programme contact John Phillips at time to praise the many IoD members who had who have graduated today – you must never stop markets and boost productivity.” from the MEIF and on the nature of funds 0121 245 2163. [email protected] or given up their time to help students. He learning! At some point you will face difficult Greg Clark, Secretary of State for Business, Energy available, visit the www.meif.co.uk. the IoD West Midlands head office congratulated everyone who had graduated in times. Be true to yourself, fight hard for the things via [email protected] 2017 and shared some of his favourite tips for a you really believe in and never give up!” successful business career. Congratulations to our latest The Information and Advice Service provided by the IoD is excellent. I spoke to Sue Hurrell Getting the for five minutes, explained the research I was attempting to conduct and she recommended I Chartered Directors utilise the Advice service as part of my membership. I had a phone call with a member of the team, explained the new market sector we wanted to target, and within 24 hours I received Congratulations from everyone at IoD Davenport, Gloucestershire most out of IoD West Midlands to three regional Constabulary detailed information regarding trends, companies and leaders in the market. An exceptional members who have qualified as membership... service that I will definitely use again... Chartered Directors. The three are: Well done to the three of you. More Paul Rhodes, managing director, Green Gorilla Apps Geoff Guerin, BHSF Group Ltd; details on how to become a Ian Graves, National Grid and Suzette Chartered Director: see page 17

04 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 05 News

Black Country SMEs Are you up to date with Firing up the Engine urged to take up Auto Enrolment? training fund offer Bellpenny Employee Benefits Consultant Caroline Castle Free training is available for SMEs in the Black Country to help discusses the latest news from them upskill staff, raise productivity and boost business growth The Pensions Regulator (TPR). – but you’ll have to get your act in gear to apply, as the applications deadline is July 2018. Auto enrolment enters a new phase in April 2018 when minimum The over £10 million fund is delivered through the Skills contributions for auto enrolees have to increase. The Pensions Support for the Workforce project. It is funded by the European Regulator has been keen to write to all employers, giving them notice Sir John addresses the Social Fund. of the contributions that will be required in order to remain compliant lunch, flanked by IoD Ebrahim Dockrat, director of the Skills Support for the by April 2018, and again for April 2019. West and East Midlands Workforce programme, explains: “Based on the region’s specific The table of contributions shown by the Regulator in the letter they chairmen Dr Jason skills gaps, and continued uncertainty over Brexit affecting are issuing only applies to those employers who have decided to base Wouhra and Garry Smith business confidence, we have developed a range of flexible and their contributions on ‘Qualifying Earnings’. In actual fact the bespoke training plans, designed to help SMEs in the Black employer has a choice of the definition of earnings on which they Country grow their business. apply contribution percentages to, and this choice determines the Sir John Peace talks future growth and boosting Edwin Morgan, IoD Press Office “Not only can training help minimum contributions that have to apply for their scheme. the regional economy with IoD leaders and senior IoD East Midlands and West Midlands joined forces with local increase productivity and the Confusingly, percentages are not the same in all cases! business leaders to hear a progress update from Sir John Peace, services that businesses can offer, it There are actually four definitions of earnings that can be used by business leaders from East and West Midlands chairman of the Midlands Engine. also motivates and engages the workforce and, as a result, an employer for the contribution’s basis. This was one of the decisions The lunch, held at the impressive research facilities of Horiba improves employee retention.” that would have had to have been made at the Staging Date. Apart Mira in Nuneaton, gave IoD members from a range of sectors “As this training is funded with European money this is the from ‘Qualifying Earnings’, the employer can base contributions on including manufacturing, life sciences, legal services and social last project of its kind. This funding is available for a time- Total Earnings, Basic Pay only or a mixture of Basic Pay compared care the chance to question Sir John on his plans for boosting limited period so it’s a case of get it whilst you still can!” with Total Earnings. growth across the two regions, and to feed in their views on Businesses across the country are already benefiting from the Moreover, for any employer that already ran a pension scheme prior what would help companies to build on their existing strengths. training, such as leading civil engineering and groundwork to Auto Enrolment and has continued to use this scheme, basing their Sir John, who is also Chairman of the international fashion specialist, Hannon Brothers, based in Wolverhampton. contributions on Qualifying Earnings is highly unlikely. Qualifying brand Burberry, told the assembled directors that we are at an Craig Clark, construction manager at Hannon Brothers, said: Earnings was a new terminology introduced for Auto Enrolees. ‘inflection point in the global economy’, and that it had never “We decided to participate in the programme as the construction Employers using a Basic Pay definition need to reach a total of 9% been more important for businesses to raise their collective sector is very competitive and we wanted to ensure we had a contributions by April 2019, not the 8% the Pensions Regulator’s voices to advocate free trade, openness and tolerance as the highly skilled, adaptable workforce which would increase both letters indicate will be sufficient. On the other hand, employers basing right way forward for the UK. productivity and allow us to bid for more work and tenders contributions on Total Earnings only need to reach a total level of 7% He was keen to stress that the Midlands had huge untapped within the region. of earnings to satisfy minimum requirements. Whilst payment from potential, saying that if the productivity of firms in the region “The initial stages of the process included the completion of a this employer would not mean they are in breach, they are paying could be raised only to match the national average, it would Training Needs Analysis which tailored the programme to suit more than they have to, and this could cause an unnecessary strain on add billions to the country’s economy. our needs both currently and in line with our future growth cash flow. Transport connectivity and skills were highlighted as two plans. Furthermore, the use of these alternative definitions, while perfectly areas that needed improvement, but Sir John made clear that “The long term effects of this training will be an increased legal, needs to be certified and reviewed at least once every 18 months. business could not expect Government to do everything, skillset within the team allowing us to bid for more work, to help This is not the case for those using Qualifying Earnings, so the Pensions particularly as so much of Parliament’s time would be taken up us to reach our growth ambitions. It will also improve confidence Regulator does not even mention this in their reminder letter. with Brexit in the near future. within the team.” With every employer in the UK The directors in attendance leapt on the opportunity to now required to comply with Auto “What you would not provide examples of where they were already working with For more information, please visit http://ssw. Enrolment, UK employer’s expect, is that diligent their communities, including initiatives such as organising fundingunit.org.uk/areas/black-country/ management of their payroll and visits of children from local schools to teach them about the scheme will continue to require employers could world of work. A recurring theme was both the challenge, and regular monitoring and adjustments follow the Pensions the possibilities of businesses and local government working to keep within the law. together better. For example, IoD members want to build What you would not expect, is Regulator’s written closer relationships with educators on the design of that diligent employers could follow instructions to the apprenticeship courses, but not all schools and colleges are well the Pensions Regulator’s written set up to interact with employers. instructions to the letter, and still be letter, and still be The issues facing the different industries represented were getting it wrong. getting it wrong” varied, but all participants were united by a desire to get on with turning the positive intentions behind the Midlands Bellpenny Corporate can carry out their governance Engine into concrete actions that would help businesses to due diligence on your Workplace Pension Scheme innovate, grow and create more jobs. to ensure you are fully compliant. The IoD nationally is firmly behind the regional growth Contact us 0345 475 7500, Lunch delegates make their points. Above, Malcolm agenda, and will not let politicians in London forget how 45 Church Street, Birmingham, B3 2RT. Prentice, watched by Ian Graves, National Grid, IoD important it is, no matter how much other matters may be East Midlands chair Garry Smith and Sir John Peace distracting their attention.

06 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 07 News

West Midlands directors at Tackling the gender pay gap the IoD awards Worcestershire-based director Nathan Warren named UK’s Charted Director of the Year after achieving highest score in examination over past year

Pictured at the awards are: Top picture: Ian Graves, Stephanie Mulroy and Aaron Ward from National Grid with Andy Wilkinson, OWB Above: Andy Wilknson, OWB, Jacob Papageorgiou, Hiscox and Sue Hurrell, IoD West Midlands Above left, Kate Beardmore, Synectics Solutions

It’s time to put in place Take action and properly considered the causes behind the Top marks as Nathan lands The real challenge for companies in pay and agreed a strategy to address these, you your strategy to publish improving their gender pay gap figures is to should go ahead and publish. address the root causes of pay and other A number of organisations have already done Chartered Director award your gender pay scales workplace inequalities, and it is sensible to take so and have used early publication to generate time to analyse the data and try to understand good publicity for their organisations, even in IoD West Midlands’ head office team were strategic perspective. what they are telling you about pay, circumstances where their figures are (in some joined by local business leaders and The overall Director of the Year award Many companies have got to grips with their recruitment, retention and progression within cases substantially) above the national average. nominees at the IoD’s Director of the Year was won by Claire Horton, chief executive gender pay gap figures now, but are worried your organisation. It is also possible, that those organisations Awards at the Lancaster Hotel, London in of Battersea Dogs & Cats Home. She was about how to display the results and whether It goes without saying that if your data who publish at or around the deadline will be September. There they were able to commended for ‘demonstrating that good publication will encourage greater scrutiny of suggests you have a problem, you should take subjected to greater press scrutiny as the media congratulate Worcestershire-based Nathan governance is not just important in the their pay practices. steps to rectify this as soon as possible. will be aware of the deadlines that apply. Warren, who was named the IoD’s corporate world, but is essential for all We have set out a few ‘top tips’ to consider: Chartered Director of the Year. boardrooms, including those of charities Be accountable and monitor progress Don’t confuse ‘gender pay’ with ‘equal Regional director Calum Nisbet said and not-for-profits organisations’. Decide whether to stick to the figures or Remember: whatever your figures and pay’ “this is a notable achievement for Nathan. For the first time, the IoD awarded a provide a narrative whatever you say about them will act as a These are very different but are often His qualification as a Chartered Director Disability Confidence Award, with Mike There is no need to do anything other than baseline for future years and can be used to confused. Equal pay concerns pay differences was very impressive, and judges said he Adams, CEO of Purple, collecting the publish the required data. However, this show improvements. You should report between individuals or groups doing the same was the stand-out candidate for this prize. The IoD granted Adams the award provides no context and it is therefore worth annually on your action plan and how you are or similar work and is unlawful. inaugural recognition of the IoD’s own in recognition of his mission to “change considering including a short narrative and to improving. The gender pay gap is concerned with qualification.” the conversation on disability” by helping set out the steps your organisation is taking to differences in the average earnings of men or Nathan, a board director at the charity to bring down the barriers preventing narrow the gap or at least to explain why there Don’t be late women, regardless of their role or seniority and Sanctuary Group, which represents companies from accessing the vast talent is a gap. The deadlines for providing data from the is not unlawful. housing and care providers, scored higher pool within Britain’s 11.5 million disabled Being open about the issue, why it has arisen first ‘snapshot date’ are April 4, 2018 for private Some companies have opted to provide a than any other candidate in the IoD’s people, 79 per cent of whom do not have a and sharing future plans on how to combat any companies and March 30, 2018 for public short explanation of the differences between the exams. The flagship Chartered Director job. gender pay gap will provide a positive message organisations. While you can leave publication gender pay gap and equal pay and provide a qualification, launched 18 years ago, aims As chief executive, Adams has even if the data itself could be viewed as until the last minute, we don’t recommend that statement that the organisation is confident that to equip directors with the all-round skills, transformed a regional business run solely disappointing. This is an opportunity for good you do so. women and men are paid equally for doing Award winner Nathan Warren knowledge and understanding required to by disabled people into a national PR. In fact, once you have crunched the numbers equivalent jobs across the business. successfully direct an organisation from a not-for-profit organisation.

08 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 09 Together Five reasons to use specialist finance

Mark Finucane, regional development director for the Midlands at specialist lender Together, explains how SMEs can benefit from using specialist finance

The use of alternative finance for SMEs has been becoming more mainstream for quite some time now. In fact, the country’s largest banks are now referring clients that they can’t help directly to alternative lenders under the Government’s new bank referral scheme, a scheme which we are a part of and one which is expected to fuel growth in Britain’s SMEs in the future. At Together, we have 43 years’ experience in providing finance to suit a wide range of needs and often help businesses and entrepreneurs that require funding which To refinance existing debts may not fit with the more rigid criteria of the Refinancing can help small businesses by mainstream lenders. consolidating debts into one, making them easier to To help you to understand how alternative finance manage, and enabling companies to plan ahead. could boost your business plans, here are the five most common reasons businesses use our specialist lending Improve cashflow services: Being able to refinance when necessary can also help improve cash flow, while paying off creditors and To purchase property maintaining relationships with key suppliers can be Often we are able to provide finance in situations crucial in securing the reputation of the business. where mainstream lenders are unable to meet the necessary timescales. When a property purchase requires To release equity a quick completion, for example, we can provide fast and Another reason businesses may need to use a flexible funding. specialist lender is to release equity, by allowing the client to raise money against the value of a residential To seize an investment opportunity property, providing funds for business use. Likewise, when businesses are looking to seize an investment opportunity, whether to purchase equipment So, if you think short-term finance could benefit or stock, expand operations, or to acquire retail or office your business, contact the regional development space, our common sense approach means that we are director for the Midlands, Mark Finucane, able to work with businesses of all sizes and across on 0121 396 1478 or email multiple sectors in order to secure the funding they [email protected]. need. Find out more at: www.togethermoney.com Our common sense approach means that we ‘‘ are able to work with businesses of all sizes ‘‘and across multiple sectors in order to secure the funding they need.

10 | IoD West Midlands Autumn 2017 News

A lot done... but a lot more to do Walking a financial tightrope: UK employees

Phil Carlin, chair of the at risk of financial shock Business Advisory Group, and Andy Street, Mayor of the West Personal finance problems are a major cause of zero sick-pay provision, other than the This is where employers are best placed to Midlands stress, relationship break-downs and mental statutory minimum of £89.35 per week, leaves provide help and support. Employers must do health problems – and yet employees in the UK many employees walking a high wire with no more to help employees become financially struggle to know where to turn for help. safety net. By the time mortgages and bills are resilient – by organising sick pay insurance Here, Brian Hall, Managing Director of BHSF taken into consideration, employee savings are schemes, which can provide a safety net at low Employee Benefits, explains why employers unlikely to stretch further than a month or two cost to the employee and no cost to the need to take a proactive approach to the at best. employer, for example. financial wellbeing of employees. All too often money worries are ignored At present, the report suggests that just 30 until it’s too late and UK employees simply per cent of employees benefit from an BHSF ‘s latest report titled ‘A high wire with don’t know how find support. Debt can be an employer-organised scheme. no safety net’, details the perilous state of isolating experience and can cause a ripple If employees truly are the most valuable employee finances, with two-in-three workers effect on all other aspects of everyday life such asset, it is incumbent upon employers to be at risk of financial shock if they fall ill and are as health, relationships and even work proactive and help to educate their workforce unable to work for even a short period of time. performance. about financial issues, such as sick pay and The report demonstrates that many This is reflected in the findings of the report, creating a safety net. All too often the subject is employees are overly-optimistic about their which highlighted the psychological impact of swept under the carpet or not adequately ability to withstand a financial shock, with financial stress. Half of the UK’s working addressed, having a highly negative impact on many believing they could last for up to six population admitted that they have lost sleep employee wellbeing and mental health. months. This is despite high levels of unsecured due to financial worries, and a third revealed A high wire with no safety net, which debt, such as credit cards, averaging circa that financial stress is impacting their job surveyed 1,000 employees, is available to IoD West Midlands catches up with West organisations like the IoD. £1,910, and inadequate savings. performance. Worse still, 13 percent confessed download at: www.bhsf.co.uk/reports/ Midlands Mayor Andy Street on how his And my Mayor’s Mentors scheme, which aims to link The combination of a lack of savings allied to that financial stress is a constant problem. sickleave together successful professionals with youngsters just business agenda is progressing starting on the career path, is now getting into full swing. There’s a huge amount happening and this is an It’s been a whirlwind few months since I was elected exciting time to be leading the region. I’m sure you can’t Mayor of the West Midlands. I don’t think even I could fail to be constantly impressed by the hive of activity in have dreamt we’d make this much progress in such short our city centres. But while cranes on the skyline are a time. sure sign of a successful region, they are by no means not You’ll have all have no doubt heard the excellent news the only sign. about the Birmingham Commonwealth Games bid. We need to work hard to make sure the success of our While I am happy to have played my part – cities is felt right across the region and this is what I am particularly working with Government - this was a true committed to doing. team effort by all of the stakeholders in the region. Right across the region, from Coventry, where the The prospect of hosting the Games is a huge potential for next generation automotive production is opportunity to accelerate the proposals for the West being relentlessly pursued, to Wolverhampton, where Midlands. wholesale regeneration of the city centre is underway, the We have ambitious plans for new rail routes, new excitement is building. stations, investments in roads infrastructure. We recently I hope you can feel this excitement and are optimistic Andy in conversation received Government approval to extend the Midland for what the West Midlands can achieve. with the Prime Minister Metro to Edgbaston and we hope the extension to Brierley Hill from Wednesbury won’t be far behind. This transport revolution – underpinned by the opportunities offered by HS2 and now the Commonwealth Games – is beginning to get traction and you will see much more evidence of this in the weeks and months to come. Quite simply, by 2022, our region must be in peak fitness and we are really well played to do this. There’s so much going on, but I am particularly proud to have helped secure half-price bus and tram travel for all apprentices and trainees for the next 12 months at least – a move which will mean more money in the pockets of our young people. I am also pleased to have appointed Phil Carlin to run my Business Advisory Group which will provide my guidance from the business community, working with

12 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 13 News

Ski training in Norway... the Brand experts: From group together... and far right, left Ruth Duggal, Jane crevasse escape training – which Brook and Kate Curry involved jumping into a crevasse

The power of brand revealed Meet Sandy and Ice Maidens ready to tackle one her team at Why a five-year refresh is brand is under your control and you have important for business the power to influence how people Women as of world’s toughest challenges remember you.” Leaders Lunch and personal success Jane, a franchisee with House of Colour, shared top style tips with the Event: Women as Leaders Earlier this year, the IoD West Midlands Aspiring As the departure date looms, we were delighted to Women business leaders from across the audience and encouraged them to think Annual Lunch Leaders event heard from Major Sandy Hennis, one of receive an update from Sandy, covering the past few West Midlands learned how brand can beyond wearing black. Venue: Opus Restaurant, six British women who are aiming to become the first months. take their companies forward at an “If you wear colour you become more Birmingham all-female team to ski coast-to-coast across Antarctica “We fly out to Chile on October 25, where we’ll Institute of Directors event in confident and more memorable,” she Date: April 26, 2018 in November 2017. spend a week in Punta Uranus repacking pulls and Birmingham. added. “Your clothes really count, so Time: from 11.45am Traversing the route in reverse to Captain Lou Rudd’s preparing kit before beginning the crossing on Organised under the IoD West make them work for you.” Cost: £45 + VAT SPEAR17 team, which we covered in our last magazine, November 6-7. at Leeds Beckett University. The temperature inside Midlands Women as Leaders banner, The Kate Curry, founder of The Curry they aim to complete the trip in 75 days and, like the “We are looking at 75 days to ski across the 1,700km is -20 – so not as bad as Antarctica but a good test Importance of Brand saw speakers from Design Studio, discussed the importance The Women as Leaders men, will be unsupported and dragging all the food and route, averaging 25 km per day. regardless. three local companies sharing their of creating a strong and consistent brand annual lunch will be held equipment they need. “We will be taking all our own equipment on pulls “There has also been a lot of work done on the experience with more than 30 delegates. to promote business. at Opus Restaurant, 54 Sandy explained that the aims of the expedition were: (sledges) with a food resupply at the South Pole after medical testing. On the physiological side we will be All three presenters underlined the “Find out what makes your business Cornwall Street, • To inspire a new era of female expeditionary spirit, 500km and another at 1,100km by the Thiel gathering data for research into how the female importance of identifying, building and different, what makes you stand out and Birmingham B3 2DE on encouraging women and girls of all ages to take up a Mountains.” body responds in extreme environments. We are promoting brand as an essential element begin with that,” she said. “And think April 26, 2018 (from challenge, get active and get outdoors. As you’d expect for such an arduous expedition, the also testing electronic methods for remote in successful business. about how you want to be seen.” 11.45am-2.30pm). • To provide winter survival skills and qualifications training has been tough. “Training through the summer monitoring of patients. Ruth Duggal, founder of video Kate also stressed the importance of Our special guests will be to a number of women throughout the training process, has been mainly individual, with the team putting in “Overall it has been a busy period as we try to production company Shuut Ltd and refreshing branding regularly. Major Sandy Hennis and inspiring them to lead their own expeditions in future. the hours pulling tyres and lifting weights to improve continue with our day jobs while training and co-founder of Make Your Own Video “I would say it’s good to look at some her Ice Maidens team – • To promote an active lifestyle, female teamwork strength. We met up on various weekends to train completing preparations for the expedition. We are Training Academy, emphasised the need level of rebranding every three to five who we’re sure will have and leadership to companies, schools and youth groups together, from walking in the Peak District to running all starting our ‘fattening up’ phase, we’ve for good story-telling in sharing company years,” she said. “Your company is a host of exciting and throughout the UK. long distance events in Bournemouth. My job has taken nicknamed it Operation Foie Gras as we will be messages with customers. adapting all the time so it’s good to inspiring stories to tell • To collect medical data that shows how the female me to Ecuador for a month leading an expedition, part burning around 10,000 calories per day on the “Over the years I have learned that re-assess its branding.” from their cross- body copes with extreme endurance in polar in the Andes mountains and part in the Amazon jungle. expedition and we can only carry enough to eat telling stories is much more effective than The event, at the Community Hub at Antarctica challenge (see environments This has meant sticking to a training plan has been 5,500 calories. This means lots of cakes and masses simply relaying facts – people remember John Lewis in Birmingham’s Grand right) Over 250 initial applications were received for ‘Ice difficult but it was worked around. of butter on everything before we set off!” stories,” she said. “Telling your audience Central, was hailed a success by Women The event will open for a Maiden’ – more than any other Army adventurous “Our main training event was crevasse rescue At the IoD we are delighted that Sandy and your story gives them a reason to care.” as Leaders chair Janette Rawlinson. drinks reception at training expedition. In September 2015, 50 candidates training in the Swiss Alps. members of the Ice Maidens team will be our guest Ruth, who specialises in using film to “I was very pleased with the event. The 11-45am before a 45 were invited to a selection in North Wales, where they “There is a crevasse risk in Antarctica as we are speakers at our Women as Leaders lunch in April tell human interest stories, advised the different speakers looked at different minutes presentation were put through a number of team building and skiing on ice up to a mile thick in places so we needed next year. In the meantime, we wish them all the audience to keep a journal to record aspects of branding and yet the messages from Sandy, with time for physically challenging tasks, and were each interviewed to be well drilled in rescuing each other if the worst was best in their adventure. possible ideas. were consistent,” she said. “What came Q&A, followed by by the expedition leaders. to happen. We spent three days on a glacier, tied Stylist Jane Brook then explained the through very clearly was that no matter two-course lunch and Further training exercises in Norway whittled the together in our three man teams, pulling each other out Keep in touch with importance of personal brand – and how what your business, you need to be networking until 2.30pm group down to seven, who were invited to progress to of big holes in the ice. The actual rope work and pulling a person’s appearance can influence that. thinking about story-telling, presentation The cost of the event is the final three-week training session. This expedition people out was the easy bit, the hard part was sitting on the Ice Maidens “Like it or not, you have a personal and your identity.” £45 + VAT – book now at was their dress rehearsal for Antarctica, allowing the the edge of an icy abyss and jumping in! Thankfully the Learn more about the expedition and follow brand and, like it or not, people make • For more information about www.iod.com/westmids women to consolidate as a team, test kit and refine victim was always caught by the rest of the team. their progress at www.exicemaiden.com judgements on other people based on Women as Leaders and IoD West or contact sue.hurrell@ drills and routines so that they’re razor sharp for the “There has also been a lot of preparation work. The Facebook: /exicemaiden or how they look,” she said. “Your personal Midlands visit [email protected] iod.com journey to the Pole in November. team has tested the clothing layers in the cold chamber Twitter: @icemaidensandy

14 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 15 Events: to book online www.iod.com/westmids or email [email protected]

The Saxon Mill Join us for an IoD IoD Certificate in Company Unique Autumn Social Direction courses Venues Birmingham (UVB) is a Our programme of IoD Autumn Birmingham base for cutting-edge professional new partnership Socials are the perfect opportunity to development courses from the IoD between the meet like-minded directors in the Birmingham Repertory West Midlands. The IoD’s director development courses and workshops are the best way for business leaders Theatre and the Library You can drop in at a social from to build new skills and ensure their CPD is current and up-to-date. Even better, they are of Birmingham created 6pm-8pm and enjoy a complimentary based in Birmingham, providing you with world-class training programmes on your doorstep, to operate the drink but please let us know you are elimininating the need to travel down to London and the costs that it involves. conferencing facilities in intending to join the event by booking the shared building in online at www.iod.com/westmids or Centenary Square. contact [email protected] Lyttelton Arms The IoD’s Certificate in Company Direction professional development programme has a number of courses For bookings and planned for 2018. All sessions take place at The Library of Birmingham enquiries, email Wednesday, 18 October: Cock Inn, enquiries@unique Bull’s Lane, Minworth, Sutton Coldfield The Crown Start date Course Duration Course leader venues birmingham. B76 9QL 15/03/2018 Role of Company Director and Board 2 Janhavi Dadarkar com or call Thursday, 02 November: Lyttelton 18/04/2018 Finance for Non-Financial Directors 3 David Joel 0121 245 2066. Arms, Bromsgrove Road, Hagley DY9 21/05/2018 Director’s Role in Strategy and Marketing 3 Simon Haslam IoD members 9LJ 25/06/2018 Director’s Role in Leading the Organisation 2 Yanos Michopoulos receive a 20% discount Thursday, 09 November, The Crown, 12/07/2018 Role of the Non-Executive Director 1 Paul Munden on room hire. 83 Wergs Hall Rd, Wolverhampton WV6 Cock Inn 26/07/2018 Role of Company Director and Board 2 Steve Giles 9BP 03/09/2018 Finance for Non-Financial Directors 3 Jean Pousson Tuesday, 14 November, The Saxon 10/09/2018 Developing Board Performance Mill, Coventry Road, Guys Cliffe, (The Diploma in Company Direction) 3 David Joel & Jean Pousson Warwick CV34 5YN 10/10/2018 Director’s Role in Strategy and Marketing 3 Jean Pousson 19/11/2018 Director’s Role in Leading the Organisation 2 Yanos Michopoulos All courses take place at the Library of Birmingham, Centenary Square, Birmingham B1 2ND Cost: Three-day courses are £2,350 (members), £2,825 (non members). Two-day courses are £2,145 (members, £2,575 non members). Christmas Social One-day courses are £995 + VAT. Please note that all course prices are subject to rise at the end of November but if booked before, Date: Thursday, 07 December these prices will be honoured. Time: 18:00-20:00 Venue: Mezzanine Level, All Bar One, Finance for Non-Financial Directors The Water’s Edge, Brindleyplace, B1 2HL Advice on IoD This module demystifies key financial concepts enabling you to IoD chairman, Dr Jason Wouhra OBE interpret financial statements, confidently evaluate business and the regional committee would be events: book early! plans and contribute to board discussion. delighted to welcome you to this Our three big events for the IoD popular annual event. It will be the West Midlands autumn Director’s Role in Strategy and Marketing perfect opportunity to network and programme are, unfortunately, meet members from businesses around fully booked. This course provides an introduction to the main approaches to the region and kickstart the Christmas The events are: strategic direction and marketing within the organisation, and period. This event is FREE to attend but October 9th: Brunch with will assist you in your role of leading the strategic process and please confirm your place beforehand Lady Barbara Judge preparing for implementation. online at October 16th: Tour of Houses of Learn how to create value for your key stakeholders and www.iod.com/westmids or contact Parliament and Jewel House and appreciate the importance of market analysis. [email protected] Q&A with Rt. Hon. Gavin Williamson MP Role of the director and the Board All courses on your Nov 16th: Annual Dinner doorstep - at the Library at Warwick Castle. This practical course guides you through the legal and financial If you were interested in attending requirements of board decision making, and offers an insight of Birmingham, Centenary one of these events we do have a into the strategic decision making and personal responsibilities Square, Broad St, that board membership brings with it. reserve list and if you would like Birmingham, B1 2ND IoD Women as Leaders Christmas Lunch to be added to it, email Sue Hurrell at the IoD head office on Date: Wednesday, 6th December [email protected]. The Director’s Role in Leading the Organisation Time: 12.30pm More info on all courses at popularity of these events is a Gain a practical understanding of leading people through strategy Venue: Brasserie Restaurant, University College Birmingham, www.iod.com/westmids timely reminder that we always implementation. During the course you will have the opportunity to assess Summer Row, Birmingham B3 1JB advise members to book on our different leadership and decision-making techniques, identify ways of handling Cost: £20+VAT (five course Christmas lunch) events as early as possible, as they resistance to change and evaluate how all of these can be applied in your own Enjoy a convivial five-course festive lunch with fellow like-minded IoD members at often get fully booked. organisation and contribute to its increased success. this wonderful opener to the Christmas season.

16 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 17 New members

David Rutherford New members from EY speaking The following business leaders have joined the IoD in the last two quarters at National Sales Conference 2016 Ray Abercromby Smith & Williamson Mark Gladwin Perform Better Ltd Louise O’Reilly Intuitive FS Edward Adams Taswell Ltd Sam Goss Comma Group Ltd John Painter CB Chartered Accountants Peter Adkins Emms Gilmore Liberson Martin Green Visy Recycling Europe Ltd Gary Perry Altecnic Waseem Ahmed Wesleyan Assurance Society Christopher Green Arctic Circle Ltd Elinor Perry Pentlands Accountants & Nigel Alcock Coventry University Ed Hadley The Hub Business Advisors Ltd Kunal Ambasana Elenta Services Robert Hall Grad Feed Ltd David Pilsbury Coventry University Sean Andrews Solv.ai Ltd Marie Haycocks Certanovo Coaching Adam Pokorski Green Frog Gas Utilities Nathan Askew Sun Hydraulics Ltd & Development Shum Prakash University of Warwick Deborah Atkins Qualtronyc Property Holdings Ltd Damian Hayes De Novo Risk Solutions Limited Ian Prentice Fuel Learning Limited Dean Banks Balfour Beatty Plc Colin Heath Versanta Ltd Vijaypal Rana Peace of Mind Property Services Helen Barge Risk Evolves Ltd Jane Hemingway Jane Hemingway Ltd Colin Rann APC-Overnight Ltd Brendan Beal Heritage Oak Frames Ltd Jonathan Hemus Insignia Sam Reader Ensco 1177 Ltd Trudi Beswick Caudwell Children Jackie Hendley Smith Cooper LLP Chris Richardson Flick Learning Limited Karen Blake The Happy Day Company UK Ltd Sam Hodgetts FCP Technologies Ltd Simon Rider Healthcare and Services Aaron Branch Social Agendas Marketing Ltd David Hooper Independent Freight Solutions Ltd Technology Limited Mark Bridgens Innovo Energy Limited Mark Hoyland Orbit Group Ltd Richard Risdon J N Bentley Ltd Claire Buckland Green Clementine Dalvi Humzah P and D Surgery Wendy Robinson Cross8 Ltd National Sales Conference launches Scott Caddick Colmore Tailors Tom Johnson 5i Business Carlos Ruiz CPM People Alison Chalmers Wider Plan Ltd Simon Jones Ensco 1177 Ltd David Sawyer J N Bentley Ltd Craig Chambers Hafele Uk Ltd Andrew Kemp Chewmore Ltd Michelle Scuffham Travel Counsellors Ltd discussion forum for directors to Peter Childs Newman University Chris Kendrick Mercury XRM Ltd Reza Shirazi Avestas Nick Clarke Tessella Ltd Sean Kennelly Palm Commercial Services Ltd Omer Simjee Colmore Law Limited Matthew Clayton Build a UK Business Ltd Sven Kili GSK Peter Small The Youth Education & network and learn from each other Rob Coles Opus International Products Ltd Richard Kirk First Travel Solutions Ltd Training Initiative Ltd James Cook Align and Pull Andy Kolczak Media Logix Steven Smith ALS UK Ltd Richard Cooper Emms Gilmore Liberson Nick Landon Precision Chains Ltd Paul Smith Lomas Practical Action New for 2017, the Directors Discussion Simon Cox Dignity Caring Funeral Services Alexandra Lea aelea.london William Smout Driving Justice of the National Sales Conference, said: “We Rugby Forum: peer-to-peer learning for Kate Curry The Curry Design Studio Graham Leitch Palletline plc Rajesh Sodhi Blue Square Assets know that directors value the opportunity to World Cup David Darlaston Planit Global Ltd Phil Lewis Taylor Hart Ltd Richard Stirling Oxford Insights directors from the UK’s largest network and learn from each other which is winning Rhoda Davies BPI Agency Amanda Lowe Story Comms Sudesh Sud Vogue Accounting companies, including FedEx, Hilti, JCB, why we have created the Directors Discussion coach Sir Robert Derbyshire Securus Communications Ltd Michael Malpas Giggles Bounce and Play Gavin Summers Salute Recruitment Ltd Kimberly-Clark, Pepsico, Toshiba and Forum at this year’s conference.” Clive Sarah Dovey Purchasing Systems Ltd David Manion Karl Dungs Ltd Hannah Suttenwood Ascarii Whitbread Group. Lindsey added: “More than a third of our Woodward Melvin D’Souza Ignisis Ltd Michael Matthews Investec Wealth & Investment Anne Tasker Zenzero Solutions Ltd visitors are personally/directly responsible for is among Melanie Duke Theresa McGouran Blue Tiger Consulting Ltd Geoff Taylor A E B International Ltd Sales directors and managing directors will be sales revenues of up to £50 million, so this is a the guest Peter Ellis Blake 7 Ltd David McKernan Upper Edge Gary Taylor West Midlands Fire Service setting the agenda at this year’s National Sales fantastic place to network and share best speakers Richard Ellithorne Builders Merchants Federation Timothy McNeilly I C Electrical Sam Thiara ST Training & Education Services Conference, to be held on Thursday, November practice with other recognised business Christopher, E I C Electrical Gerard McVeigh Surge Recruitment Vikki Thomas Intelligent Millionaires 30 at the Ricoh Arena, Coventry. leaders.” Paul Evans School Health UK Robert Meeks RM Holdings Network London For the first time at the event, directors will The conference is a must-attend event for Allan Fatah Alfa 5 Ltd Adam Meller 24-7 Services (Rugby) Ltd Danielle Thompson Engaging Spaces have the opportunity to learn from each other anyone responsible for sales and sales training, John Fecci eLearning Studios Robin Melley Matrix Capital Ltd Anthony Vozniak Association for Project Safety Ltd in the Directors Discussion Forum. More than according to Ben Turner, general manager at Robert Fisher Tim Miller Gambling Commission Rachel Wade Opt HR Ltd 40 per cent of the 500 delegates to the the Association of Professional Sales. and future trends. William Francis Caesar Ops Ltd Hussain Mirza Inforeye Tim Warrington Resus Digital Ltd conference are director level and above and Turner said: “This event is about progressing England’s Rugby World Cup winning coach Bethan Ganjavi 3WM Solutions Ltd Sam Morgan epistene Group Leigh Wells Comma Group Ltd represent companies including Aston Martin, the sales profession. I don’t think there is a Sir Clive Woodward will be talking about Sandra Garlick SGBC Trading (UK) Limited Kevin Moroney Parkmore Ltd Tracy Westall Westmill Solutions Ltd Aggregate Industries, BAE Systems, EMC, SIG, place where people in charge of sales teams can culture, strategy and change, the three key Sapan Ghai Suren Capital Ltd Fatemeh Mossavar Stuart Whitehouse Joseph Ash Galvanising Ltd Oracle, Siemens, EY, Linkedin, FedEx, Hilti, actually get a time and place to share best elements that helped him deliver England the Gabriel Giani Moreno Baro Vehicles Ltd Wayne Mullins Biotest (UK) Ltd JCB, Kimberly-Clark, Pepsico, Toshiba, practice. This part of the conference delivers World Cup in 2003. Simon Gibson Zenzero Solutions Ltd Fungai Ndemera The Flame Lily Healthcare Ltd Whitbread Group. that. You need to spend a day out And international speaker and advisor on the Sunny Gill Silver Mountain Ltd John O’Connor Tata Motors European Technical Welcome! The discussion forum has been of the office to understand future of work, Dr Graeme Codrington, will be Amardeep Gill Trowers & Hamlins LLP Centre Plc set up to provide directors with IoD members what other organisations looking at ways to ‘future proof’ your sales the opportunity to share their special offeR who share your team. He’ll also be exploring how leaders can challenges and identify new The National Sales challenges are doing to manage millennials. ways to improve sales and Conference has teamed up try and address them. Phil Jones, managing director at Brother UK, business performance. with the IoD to offer members a This is the only place added: “This event brings together a number of They will decide what 20% discount. To purchase your where you can go different leaders and lots of different thinking, topics they want to cover discounted ticket and find out and find that out.” so you can really make good use of a single day and experienced facilitators more about the conference, As well as investment in your time” For more information about the will support the visit www.nsconference.co.uk discussing their own National Sales Conference visit discussions. and quote the challenges, directors www.nsconference.co.uk, Commenting on this new code ‘IODSAVER’. will hear inspirational innovation for 2017, Steve speakers sharing their call 01732 525 950 or email Lindsey of Lincoln West, organiser insights on sales innovation Tom Ward on [email protected].

18 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 19 News

Right, the sculpture is Weston Road sculpture takes shape, carefully position at the gateway creating a beacon for business park to Beacon Business Park.

The directors of Beacon Business Park are pieces and assemble them, taking into account Far right, delighted to announce that on Thursday, the weight of the metal. sculptor Neil September 21, an innovative Stafford Knot & “We also had extensive consultation with the Wood with Beacon stainless-steel sculpture, donated by County Highways department to take safety arms of the them, was installed on the Eastern gateway issues into account.” sculpture in entrance to Stafford. Once Neil was happy with the maquette, the different The new sculpture is located on the next stage was to create templates for each of stages of roundabout at the junction of Weston Road and the ‘arms’ and to build a skeleton framework, completion. Blackheath Lane in Stafford, and was created by onto which the stainless-steel plate could be local sculptor Neil Wood. fastened and welded. The initial concept had been designed by The sculpture was constructed from British Colin Butt and comprises of a series of metallic The maquette of the Stafford Stainless Steel (12 sheets of 225 x 212 mm) and arms which, when viewed from the Weston Knot & Beacon sculpture has a brushed finish, first made popular by the Road East or West, indicates the county’s American sculptor David Smith and his series qualities that you don’t see in the smaller material qualities and visual language as a distinctive Stafford knot. Anyone seeing the Business Park. Chris had approached Neil of ‘Cubi’ sculptures produced in the early to models.” means of expressing often complex ideas sculpture from Blackheath Lane, or on exiting Wood, who usually creates designs from mid-1960s. This will be long lasting with an Neil has been a professional sculptor and about the world. Over the last decade his the business park, will see a beacon. The scratch. Neil produced the sculpture from a attractive sheen, without the risk of dazzling fine artist for over 25 years and has worked in practice has concentrated on the human form, sculpture sits on a concrete base which was small model which had been created on a 3D drivers in bright sunlight. various settings; in education, as artist in expressed in a semi-abstract way by kindly installed by Staffordshire County printer. Commenting on this commission, Neil said: residence and visiting lecturer, alongside constructing and manipulating steel, stainless Council. “The first stage was to modify the design and “‘It was quite a departure for me to work to a producing sculptures for exhibition and steel and bronze. “We were delighted to find an accomplished work the concept up into a maquette which is very specific brief, but I’ve enjoyed the process. commissions. and nationally-renowned sculptor locally,” said 800mm across by 700mm,” explained Neil. I’m delighted to see the finished piece in situ His creative output varies from the purely ​More information on Neil’s work can be Chris Simmons, one of the directors at Beacon “This involved figuring out how to construct the and appreciate some of the semi-abstract abstract to the naturalistic, exploring formal found at www.neilwoodsculpture.co.uk.

Chiltern tops passenger satisfaction poll

Passengers have rated Chiltern Railways as the watchdog Transport Focus, represents the views the top of the table for satisfaction with UK’s joint top DFT franchise operator when it of over 100,000 rail passengers on a broad punctuality and reliability, car parking and for comes to overall customer satisfaction, with a spectrum of issues such as overall satisfaction requests made to our station staff. score of 92% in Transport Focus’ National Rail and satisfaction with 30 specific aspects of “The findings reinforce our commitment to Passenger Survey (NRPS). service. providing a high quality passenger experience.” Local operator Chiltern, an Arriva UK Trains Passenger opinions of network-wide train For more details, services and tickets see company, also scored top of the DFT franchises services are collected twice a year from a for satisfaction with punctuality and reliability representative sample of journeys. www.chilternrailways.co.uk (90%), satisfaction with how requests to station Chiltern Railways Managing Director, Dave staff were handled (96%) and satisfaction with Penney, said: “We are delighted that passengers car parking facilities (71%). have rated Chiltern as the UK’s top DFT The National Rail Passenger Survey which is franchise for overall satisfaction. commissioned by the independent consumer “What is just as pleasing is that we are also at

20 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 21 Events report

Supreme Court ruling forces Right, Fiona Allan, Birmingham Hippodrome; Jane Sommerville, Bowers & Jones; Tracy Westall, Government to axe tribunal fees TechUK; Dr Jenni Jones, University of Wolverhampton and Victoria Brackett, Irwin Mitchell. During the summer, Unison won a hugely significant said that many potential claimants were accepting a victory in the Supreme Court against the Government in lesser settlement facilitated by Acas on the basis that a Below left, Ros Haswell, Jays relation to the controversial fees for taking claims to an ‘bad deal is better than no deal’. Sourcing with Anne-Marie employment tribunal. In July, the Supreme Court unanimously ruled that the Supreme Court Stanton, Atteso Solutions “ Employment tribunal fees were introduced in 2013 Government was acting unlawfully and with claimants being required to pay to issue a claim and unconstitutionally when it introduced the fees four years unanimously ruled Below right, Dr Jenni Jones, pay a further fee shortly before the hearing. ago. This meant that the fees were immediately abolished that the Government University of Wolverhampton These were banded into two groups: Type A claims and claimants no longer have to pay to bring any claim with Dr John Phillips MBE, cost £160 to issue a claim and £230 for the hearing fee in the Employment Tribunal. was acting unlawfully Compliance Studio (total £390); and Type B claims cost £250 to issue a claim Unison said the Government will have to refund and unconstitutionally and £950 for the hearing fee (total £1,200). millions of pounds to the thousands of people charged Many claims attracted the higher fees such as the right for taking claims to tribunal since July 2013, when fees when it introduced the to claim unfair dismissal and bring a discrimination were introduced by Chris Grayling, the then Lord claim. Chancellor. fees four years ago... The fall in the number of claims following the Justice Minister Dominic Raab said: “In setting the fees were introduction of employment tribunal fees was immediate employment tribunal fees, the Government has to and dramatic. Since fees were introduced there has been consider access to justice, the costs of litigation, and how immediately abolished a 68 per cent decline in the numbers of claims being we fund the tribunals. Powering issued and this figure has remained fairly static over the “The Supreme Court recognised the important role last four years. fees can play, but ruled that we have not struck the right In 2014, the public service union Unison brought balance in this case. We will take immediate steps to stop on to the judicial review proceedings against the Government charging fees in employment tribunals and put in place challenging the lawfulness of fees. Its claim was arrangements to refund those who have paid. boardroom dismissed by the High Court as being ‘premature’ “We will also further consider the detail of the because there was a lack of evidence on the impact of judgment.” Emploment Tribunal fees on claims. Irwin Mitchell in association with the IoD held Academy, who asked the panel what they Tracy Westall advised the 60-strong Unison appealed to the Court of Appeal and raised an IM Powered Panel Discussion at the considered had been obstacles in progressing audience to build a strong supportive network two key arguments: Birmingham Hippodrome, with an emphasis in their respective professions and how they around you. 1: The high level of fees prevented individuals, or placed on how the business community can do overcame them. The panel also discussed what could be done made it excessively difficult, for them to access justice. more to progress women into the boardroom. Jane Sommerville explained the difficulties to encourage men to shoulder more of the 2: Type B fees indirectly discriminated against On the panel were Dr Jenni Jones, senior she had faced at school in the 1980s because caring responsibilities to liberate women to individuals with protected characteristics, particularly lecturer of HR and Leadership at the University her preferred subjects were technical drawing, continue with their career progression when women. of Wolverhampton; Jane Sommerville, metal work and woodwork, with an eye on a they returned from parental leave. How can we The Court of Appeal rejected the appeal on all Fergal Dowling, partner and managing director, Bowers & Jones Ltd, Fiona career in engineering. This was not encouraged change the thinking that sees women always grounds. It said that the huge decline in the numbers of head of employment at Irwin Allan, chief executive, Birmingham and her parents had to write to the headteacher take the maternity leave and then return to people bringing ET claims was not enough to show that Hippodrome; Tracy Westall, director, TechUK who finally gave the necessary permissions. work in part-time roles – and then shun fees were unlawful. Unison had relied on hypothetical Mitchell in Birmingham writes and Victoria Brackett, chief executive for Luckily, there are better equal opportunities promotion later? comparators: the Court said that it needed evidence of “The Government did take immediate steps to abolish Business Legal Services, Irwin Mitchell LLP. in schools today but a lot still needs to be done There was also a debate around the benefits real people who had been unable to bring proceedings. fees and amend the guidance provided on the The event was steered by facilitator, Suzie to encourage girls to study STEM subjects, she of increased diversity and how it can stop With regard to the arguments about indirect Employment Tribunals’ website. It has also agreed Branch-Haddow, director of the Met Enterprise pointed out. ‘group-think’ dominating decision making. discrimination, the Court said that women, when to refund those who have paid fees over the last four compared with all claimants issuing Type B claims, were years. We are still waiting to know how it is going to not disproportionally affected. There was no indirect accomplish this and how soon it can start making Pictured at the discrimination and, even if there had been, it could be refunds. event, all from justified and was therefore not unlawful. “There is anecdotal evidence that the number of Irwin Mitchell, Unison appealed against this decision and the case claims being issued has already started to increase. are: Brooke was heard by the Supreme Court in March 2017. The Plus, former employees who were put off Atherton, Equality and Human Rights Commission intervened in making claims due to the fees, or whose Fergal Dowling, the proceedings and also raised legal arguments about claims were struck out because they did Katherine East, the discriminatory impact of the fees. not pay fees, are starting to ask tribunals Jan Wade and Unison argued that the fees were ‘inefficiently high’ to hear claims that are now out of time. Hannah Clifford. and this had suppressed demand. It argued that lower “This means that employers may face value claims were particularly affected and that in many claims from employees who left their cases the fees exceeded the amounts in dispute. It also employment some years ago.”

Jane Sommerville, Bowers & Jones (left) with Victoria Brackett, Irwin Mitchell

22 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 23 Events Reports

IoD guests pictured with the airport’s Fire & Rescue team

The crew gets to work on a helicopter fire Airport fire crews bring importance of emergency planning to life

Jordan Fenwick Members then donned their high-visibility vests and boarded The IoD’s second Aspiring Leaders the bus to the secure airport event was a red-hot success as the emergency training area. Here, the West Midlands’ business leaders group watched as John’s team witnessed first-hand the incredible demonstrated their impressive ability of the Birmingham Airport teamwork, co-ordination, bravery Fire and Rescue team. and communication skills as they For this unique and exciting used a multitude of aviation Feel the energy as the event, guests were taken airside to firefighting techniques on a B747/ learn how the Fire and Rescue team B757 aircraft rig and a helicopter respond to emergencies in a live, shell, utilising state-of-the-art 99ers get to work practical demonstration. Oshkosh Striker firefighting The IoD received a warm vehicles with extending boom welcome from John McCorry, Head technology. of Fire and Emergency Planning at As the lifesize rigs were set on Birmingham Airport, who shared fire with liquefied petroleum gas, With a deluge of orange and a multitude of #hashtags, deckchairs and, of course, the essential umbrellas. Top, a summer gala his 28 years of disaster recovery the impressive emergency vehicles @IoD_WestMidland Twitter went into overdrive on Mouthwatering creations circulated continuously, party theme in the experience with the group. With (which carry up to 20 tons of water 2nd August as we held our inaugural local gathering of courtesy of Tom’s Kitchen Deli, ensuring energy levels Mailbox for IoD 99ers over 112,000 air traffic movements each) were quick on the scene with the IoD 99 group in Mailbox Birmingham. didn’t have the opportunity to dip. a year, John explained how his team sirens blaring, attacking the flames IoD 99 is the UK’s fastest growing network for The IoD 99 community is an important part of IoD Above left, guests listen of professional responders must with powerful jets of water, using entrepreneurs and founders of young business, West Midlands, ensuring we attract new business to Liz Whitfield deliver train tirelessly day and night to their extendable booms to penetrate supporting those looking for the resources and leaders from evolving sectors and help them to her micropitch ... ensure they are prepared for any the fire with intense precision. support network to effectively scale-up. become the best they can be. We look forward to eventuality. After the training exercise, The event drew an inspiring crowd of relatively new welcoming even more members to even more events ... While relaxing on The group was also lucky enough members were invited to ask IoD Members, all given the opportunity to deliver a in the future. deckchairs! (above to hear from Fraser Levey, senior questions about the disaster Micropitch – a minute to promote their business and And if you’re looking for a tasty treat, we’d right) manager in cyber security at recovery techniques and were given what they could offer the group. There was incredible recommend Tom’s Kitchen Deli ... its located in the KPMG, who shared his extensive the opportunity to have a sneak IoD regional director Calum Nisbet energy from all involved and a real desire to support Mailbox’s Urban Room and offers affordable, express knowledge of cyber threats and peak into the striker vehicles. with KPMG’s Fraser Levey and each other. In the words of one member, “It’s great to options for food lovers on the go. advised how businesses need to All in all, this memorable and the airpot’s head of fire and be alongside like-minded individuals all determined plan for critical situations and cyber informative event was greatly emergency planning, John McCorry to help each other to grow their businesses.” emergencies. received. We would especially like We were delighted to attract the attention of In his engaging presentation, to thank our speakers, firefighters Andrew Kemp and Fatemeh Mossavar who happened Fraser advised how to respond to a and the communications team at Keep up to date with the eclectic range of events in the to be passing by and have subsequently signed up as cyber crisis and highlighted the Birmingham Airport. West Midlands by visiting the IoD events page at members! main risk factors facing Profits of £300 generated by this www.iod.com/westmids and look out for the next The team at the Mailbox did us proud, creating an organisations in 2017, and the event have been donated to the exciting event in the Aspiring Leaders series. English summer party feel that included soft grass, necessary precautions a business Airport’s charity of choice, Acorns can take to prevent a cyber attack. Children’s Hospice

24 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 25 Events: to book online www.iod.com/westmids or email [email protected]

IoD events boost for Coventry & Both IoD IoD West Midlands Mastermind Groups sessions will Warwickshire Business Festival be run by IoD West Midlands’ Mastermind Groups are is to provide a positive, informal but challenging Janhavi growing, with new centres opening all the time and supportive space to discuss issues that The inaugural Coventry & Warwickshire Business Festival runs from 20th Dadarkar November through to 1st December. The IoD is delighted to be taking part and will across the region. Mastermind sessions offer a confront directors on a daily basis. be running two of our CPD Taster sessions at Coventry University. combination of brainstorming, education, peer The format is simple, with introductions and accountability and support in a group setting to feedback before all members share a summary The Top 5 Things Every Strategic Decision sharpen business and personal skills. The ethos of topics they would like to discuss. Director Should Know Making Date: Wednesday 29th November Date: Wednesday 29th November Innovate UK heading Hogarth’s Breakfast Shropshire Venue: Coventry University, HDTI Venue: Coventry University, HDTI to the NEC Mastermind Group Dates: Tuesday, October 17 Building, Technology Park, Building, Technology Park, Tuesday, November 7 Puma Way, Coventry CV1 2TT. Puma Way, Coventry CV1 2TT. Innovate UK is holding its annual Dates: Thursday, November 16 Tuesday, December 5 Time: 12.30pm-2.30pm Time: 2.30pm-4.30pm innovation showcase conference at Thursday, December 14 Time: 6pm-9pm Birmingham NEC on November 8-9. Time: 09:00 – 12:00 Venue: Haughton Hall Hotel and Leisure Club, Shifnal This interactive taster session will enable This session will help you understand the This is the UK’s biggest, most Venue: Hogarths Stone Manor Cost: £30 + VAT you to distinguish the role of a director from ingredients of effective strategic decision established and best attended Bromsgrove Rd, the roles of other actors involved in the making – and some of the key challenges. It showcase of UK innovation. Kidderminster DY10 4PJ The ticket price at this event includes a two-course dinner and wine. IoD member, Geoff Williams, will facilitate this group in the Brooke Suite. management and oversight of a business and will also provide the chance to assess your With the Government increasing Cost: £15 + VAT explore the link between a director’s duty own organisation’s strategic decision making spending in R&D/Innovation, and towards the company and their potential capability and know where this can be following the Midlands Engine Science Ian Priest, pictured Birmingham personal liability. strengthened. and Innovation Audit, it is more below, IoD Black Dates: Monday, November 13 and January 15 important than ever to make sure the Country Branch Time: 6pm-9pm Please note these are free of charge events, but spaces are strictly limited. Midlands gets its fair share of this chairman, facilitates Venue: Hotel Du Vin, Birmingham To book, or to learn more about the festival, please visit investment. this mastermind Cost: £30 + VAT www.cwbusinessfestival.com Make sure youa re there. For more group This will be our eighth group. The meetings bring members together to build strong details and tickets, see http://

business relationships, allowing them to share ideas in a constructive environment. innovate2017.gov.uk The event includes a two-course meal with wine. Women as Leaders Date: Tuesday, October 17 Herefordshire and Worcestershire Tuesday, November 21 Date: Thursday, November 9 and Time: 6pm-9pm Thursday, January 18 Location: Hillscourt Hotel, Birmingham Time: 6pm-9pm Cost: £25 + VAT Location: Stanbrook Abbey, Worcester The Women as Leaders’ mastermind group Cost: £30 + VAT is following a ‘Steps to Success’ theme this Ticket price for this group includes a two-course dinner and year and has so far covered the process of wine. The group is facilitated by Joanne Hodgetts, chairperson how to film their own videos, tips on being for the Herefordshire and Worcestershire area. a successful non-executive director, language and behavioural patterns and presentation skills. Coventry & Warwickshire Group In these sessions the facilitator leads a Dates: Monday, October 9 virtual boardroom session from six to 14 Time: 18:00 – 21:00 people and each member is invited to bring Venue: Mallory Court Hotel, Leamington Spa an issue to the table for masterminding. Cost: £30 + VAT This is an opportunity to engage with other This event is facilitated by Dave Kearns of Expert Investigations Ltd members in a close, structured and confidential environment – ‘Chatham To book: Go online at www.iod.com/Westmids House’ rules apply! or contact [email protected] It’s about learning from one another and creating a virtual board – not about selling to one another. Topics may cover anything Why join a Mastermind Group? from, strategy, marketing, purchasing, “Mastermind groups give you easy access to a wealth of new and important staffing, finance, business growth, personal insights and knowledge in a supportive, enjoyable environment, where the development... your choice! relationships you build, help you to get business results. At the same time you The event includes a two-course meal become part of a special community that you can both socialise with, and call followed by coffee/tea. on at any time for input, risk free.” Anne-Marie Stanton, Atteso Solutions Ltd.

26 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 27 Events: to book online www.iod.com/westmids or email [email protected]

What does your body say about you?

Understanding language patterns person ... sometimes without drawing breath As well as really useful in a sales setting, and body language workshop and unaware that your communication is being being aware of the language that we are using with Jackie Casey received but not understood? when we are managing and leading people can Date: Wednesday, 7 February Wouldn’t it be great to be able to have a be vital. Everyone is different and as a manager Time: 9am registration for 9.30am conversation with a potential client and present it is helpful to understand, predict and influence start. Concludes 12pm your information so that they are motivated behaviour in the people that we are leading. Venue: Smith & Williamson, and inspired to buy? And yes, the patterns are useful in personal 9 Colmore Row, You will already know that when marketing relationships, too! Birmingham B3 2BJ or promoting your products and services, it is In this workshop, you will learn some of the Cost: £15 + VAT important to use language that is right key language patterns and how they can be used for your target audience and this is both verbally and in written word or content. In this unique workshop, what marketers or copywriters The workshop is interactive and fun and you Jackie Casey will help you are so great at doing. We can will take away some skills that you can apply understand language increase the chance of straight away in your communication with patterns and body inspiring and motivating others whether in a business setting or in a language, allowing you our clients or potential personal setting. to avoid clients even more by The workshop is for anyone that would like communication just using a few words to enhance their communication with others mistakes and getting the or phrasing our etiher in business or in their personal lives. result that you want. sentence or question in a The event will be led by Jackie Casey. Jackie is No one likes to be sold certain way. an organisational psychologist, qualified coach to. Do they? Yet how often Language patterns or and trainer and a specialist in profiling. She is do we find ourselves in a Language and Behaviour one of only 88 in the UK who is qualified as a setting where another person is (LAB) profiling, isn’t a ‘black consultant trainer to deliver this training. ‘downloading’ their information art’ but just an easy way to ‘Jackie is a skilled communications trainer, verbally to us without even noticing that elegantly increase the opportunity to gracefully guiding her groups though the we may not be interested? influence and understand the other person just intricacies of language patterns, their Equally, are there ever times that you might by phrasing something in a certain way or using interpretation and use especially in business. A be responsible for doing the same, focusing on particular words. You may be amazed at the real Masterclass!’ commented Rachel Eade getting your information across to the other difference it can make! MBE, FRSA, director at RED Ltd.

‘Value from Waste’ Master Class

Waste material could potentially be a stream of new market opportunities for your business. Did you know, for instance that coffee bean waste, generated every day at thousands of coffee shops around the UK, is an invaluable energy source with the capability of producing power and heat for domestic and commercial use? EBRI will be running a two-day Master Meet the vintners Class for companies looking to expand their market horizons at: Birmingham, Cost £30 +VAT 15-16 November 2017, European Time 6.30pm-9pm International Bioenergy Research Institute (EBRI), Aston Venue: ICentrum, Innovation Birmingham, Women’s Day University, B4 7ET Holt Street B7 4BP Register now - places are limited In partnership with Innovation Birmingham Ltd, we are delighted March 8, 2018: For more details email bioenergy@aston. to invite you to join a special wine tasting event in support of #MAKEITHAPPEN ac.uk or call 0121 204 3383 Birmingham Children’s Hospital. Panel Debate. Led by wine expert, Ray Abercromby, you will taste between six Venue in central and eight wines from vineyards across the globe and hear from Birmingham tbc vintners in their location via a seven-metre-wide HD presentation Time: 6pm-8pm screen – an exciting opportunity to hear about the wines you are enjoying straight from the vintners who made them.

28 | IoD West Midlands Autumn 2017 IoD West Midlands Autumn 2017 | 29 Charity spotlight Building essential skills and bringing learning to life

In this issue’s Charity Spotlight we take a look at how the gap between school and the real world is being addressed by Enabling Enterprise with the help of West Midlands employers.

At 10am an unusual group of visitors arrive at the providing volunteers who act as mentors to the BHSF offices in Ladywood. They are 20 excited students as they take on business game or simulation. students from Grendon Primary School, aged 10-11 For example, grappling with risk at BHSF, rebranding years old. an airline at Birmingham Airport or creating a snack Having completed enterprise projects back at shop at East End Foods. school they are about to get their first taste of what a Director and Company Secretary, Dr Jason Wouhra workplace looks like and work in small groups as HR OBE – also IoD West Midlands regional chairman – teams to fill three fictional vacancies with guidance has been running EE visits to East End Foods for a from BHSF volunteers. number of years. Jason reflects: “I have always been This visit is part of the Enabling Enterprise pleasantly surprised by the level of enthusiasm and programme. An award-winning social enterprise, understanding that the children show and their Enabling Enterprise helps schools place the presentation skills are also impressive. It is important development of eight essential skills at the heart of for business people to get involved with schools and learning through teacher training, on-going enterprise the education system to help create the next projects in the classroom and assessment at both generation of budding business people and skilled primary and secondary level. workforce.” Enabling Enterprise’s founder and CEO Tom In the West Midlands Enabling Enterprise has Ravenscroft explains: “When I was teaching I was very grown to work with over 15,000 students and 30 concerned that my students were only a few years employers including RBS, Eversheds Sutherland and away from leaving yet lacked some of the basic Bullring Birmingham. There’s still a lot more to do self-management, communication and collaboration though to ensure that one day, every child and young skills to hand in assignments, complete a team task or person in the region builds the essential skills and present their ideas.” experiences of the working world to thrive at school “We strive to address the fundamental gap which – and beyond it. has emerged between what our children learn at school and what they actually need to be successful. Want to know more? Our approach has been to start young and keep going, You can find out more about Enabling Enterprise at measure progress by breaking down each skill down www.enablingenterprise.org into teachable chunks and to partner with top To explore hosting a visit at your business employers to bring the programme for to life.” please contact [email protected] Employers get involved by hosting school visits and or call 07549 539 878.

Bringing enterprise to life for children and opening doors to the workplace

30 | IoD West Midlands Autumn 2017