Item12: Annual Performance Report 2019-2020

Total Page:16

File Type:pdf, Size:1020Kb

Item12: Annual Performance Report 2019-2020 Gillian Morrison (Interim Chief Officer). Orkney Health and Care. 01856873535 extension: 2611. [email protected] Agenda Item: 12 Integration Joint Board Date of Meeting: 30 September 2020. Subject: Annual Performance Report 2019/20. 1. Summary 1.1. Under section 42 of the Public Bodies (Joint Working) (Scotland) Act 2014, Orkney’s Integration Joint Board must prepare a performance report for the reporting year setting out an assessment of performance during the reporting year to which it relates in planning and carrying out the integration functions for the area of the local authority. This report must be published, and a copy provided to both NHS Orkney and Orkney Islands Council. This performance report will also be submitted to Scottish Government in October 2020. 2. Purpose 2.1. To advise Members of the performance of Orkney Health and Care’s services for the reporting period 1 April 2019 to 31 March 2020. 3. Recommendations The Integration Joint Board is invited to: 3.1. Scrutinise the Annual Performance Report 2019/20, attached as Appendix 1 to this report. It is recommended: 3.2. That the Annual Performance Report 2019/20 is approved and submitted to Scottish Government and provided to both Orkney Islands Council and NHS Orkney. 4. Background 4.1. The performance report is based on national information collected by Public Health Scotland to highlight the performance of Orkney Health and Care in respect of both the National Suite of Indicators and the MSG Indicators. Performance information relating to these indicators has been helpfully provided by the Public Health Scotland Local Intelligence Support Team. Page 1. 4.2. Orkney Health and Care needs to develop local measures to further understand its effectiveness in delivering the Strategic Plan and to plan future services. Development of further local measures will start following recruitment to the vacant post of Planning and Performance Officer. 4.3. Following the impact of COVID-19, the Scottish Government allowed Integration Authorities to postpone the deadline for completion of Annual Performance Reports, which was agreed by the IJB from the end of June to the end of October 2020. 4.4. Information relating to national indicators 1-9 for 2019/20 was originally due to be published in April 2020 but, due to staff redeployment during the COVID-19 pandemic, the publication was delayed and so the most recent survey results were not available for inclusion within this report. These indicators will be updated when the data becomes available later this year. 5. Summary of Performance Report 5.1. Orkney Health and Care’s performance in respect of the core suite of indicators is generally positive. 5.2. In the performance reporting we are compared to our 6 ‘peer group’ areas and the other partnerships in Scotland. 5.3. Our peer group includes: • Aberdeenshire. • Argyll and Bute. • Highland. • Moray. • Na h-Eileanan Siar. • Shetland Islands. 5.4. The emergency admission rate across Orkney decreased marginally by 3.5% in 2019 to 10,340 admissions per 100,000 population. This followed a consistent year on year rise over the past three financial years. 2019 figures were mirrored across all three of Orkney’s localities and remained broadly consistent with that of Orkney’s peer group rate of 10,370 per 100,000 population (Integration Indicator 12 and MSG 1.a). In contrast however, while Orkney reported a decline this year the Peer Group and national emergency admission rate continued to rise. 5.5. While there was a decrease in emergency admissions, the number of patients attending A and E increased for a fifth consecutive year in Orkney (MSG Indicator 3.a). Taking both measures together, despite an increase in A and E presentations less people were admitted to hospital. This is positive because it avoids unnecessary hospital admissions and frees up hospital capacity for planned services. Moreover, during 2019 96% of people attending A and E were seen within 4 hours (MSG Indicator 3.b). Page 2. 5.6. The emergency readmission rate within 28 days per 1,000 discharges decreased by 18% in 2019. This represented the steepest decline over the past four years and contrasts to the higher and unchanging Peer Group and National rates. What is more, Orkney represented the lowest readmission rate within 28 days across Scotland during 2019. At the locality level in Orkney all areas followed similar trends to that of Orkney as a whole. Orkney West recorded the most acute decrease of 35% while Isles decreased the least by 12%. Orkney East recorded the highest level of emergency readmissions within 28 days at 70 admissions per 1,000 discharges. 5.7. For those over the age of 65, the number of people per 1,000 who suffered a fall resulting in a hospital admission remained unchanged in Orkney during 2019. Despite this across Orkney the falls rate declined year on year between 2015/16 and 2018/19. The 2019 Orkney fall rate was the third lowest across Scotland and represented the third year in a row where the falls rate was lower than the Peer Group and the National rate. Orkney East represented the highest level in the population of falls for those aged 65+. Continually, the two mainland localities, Orkney East and West, reported an increase in 2019 compared to the Isles which reported a decrease of 50%. 5.8. On the whole, this is positive news and is reflected in the relatively low percentage of health and care resource spent on emergency admissions to hospital over the past three years. Orkney spent the seventh lowest proportion of resource on emergency admissions in 2019. This was on par with the Peer group proportion of 20.8%. 5.9. This report will be submitted to Orkney Islands Council and NHS Orkney, as required by statute, and sent to the Scottish Government in October 2020. 5.10. Due to the importance of the improvement work being done to date in regard to children and young people, it has been agreed to provide progress to date, rather than until March 2020. 6. Contribution to quality Please indicate which of the Orkney Community Plan 2019 to 2022 visions are supported in this report adding Yes or No to the relevant area(s): Resilience: To support and promote our strong communities. Yes. Enterprise: To tackle crosscutting issues such as digital connectivity, No. transport, housing and fuel poverty. Equality: To encourage services to provide equal opportunities for Yes. everyone. Fairness: To make sure socio-economic and social factors are Yes. balanced. Innovation: To overcome issues more effectively through partnership Yes. working. Leadership: To involve partners such as community councils, Yes. community groups, voluntary groups and individuals in the process. Page 3. Sustainability: To make sure economic and environmental factors Yes. are balanced. 7. Resource implications and identified source of funding 7.1. There are no financial implications directly arising from this report. 8. Risk and Equality assessment 8.1. Section 42 of the Public Bodies (Joint Working) (Scotland) Act 2014 requires an Integration Authority to publish, within four months of the end of the reporting period, a performance report, and to provide a copy of that report to each constituent authority, in this case NHS Orkney and Orkney Islands Council. 8.2. There are no equality implications directly arising from this report. 9. Direction Required Please indicate if this report requires a direction to be passed to: NHS Orkney. No. Orkney Islands Council. No. Both NHS Orkney and Orkney Islands Council. No. 10. Escalation Required Please indicate if this report requires escalated to: NHS Orkney. No. Orkney Islands Council. No. Both NHS Orkney and Orkney Islands Council. Yes. 11. Author 11.1. Gillian Morrison (Interim Chief Officer), Integration Joint Board. 11.2. Maureen Swannie, Interim Head of Children’s Health Services, Orkney Health and Care. 12. Contact details 12.1. Email: [email protected], telephone: 01856873535 extension 2611. 12.2. Email: [email protected], telephone: 01856873535 extension 2601. Page 4. 13. Supporting documents 13.1. Appendix 1: Annual Performance Report 2019/20. Page 5. Appendix 1. Annual Performance Report Orkney Health and Care Integration Joint Board 2019/2020 OHAC Annual Performance Report 2019/20 PAGE 2 For Further information Visit: www.orkney.gov.uk/Service-Directory/S/orkney- health-and-care.htm. Telephone: 01856873535 extension 2611. E-mail: [email protected]. Mail: Orkney Health and Care, School Place, Kirkwall Orkney, KW15 1NY. Care Opinion: www.careopinion.org.uk. This document is also available in large print and other formats and languages upon request. Please contact: [email protected] OHAC Annual Performance Report 2019/20 PAGE 3 Contents Executive Summary ...................................................................................................................... 4 Key Achievements ........................................................................................................................ 9 Key Challenges .......................................................................................................................... 12 Orkney Health and Care Localities ............................................................................................. 13 Approaches to Service ............................................................................................................... 15 A year in the life of Orkney Health and Care .............................................................................
Recommended publications
  • Councils in Partnership: a Local Authority Perspective on Marine Spatial Planning
    Proceedings of the 2nd International Conference on Environmental Interactions of Marine Renewable Energy Technologies (EIMR2014), 28 April – 02 May 2014, Stornoway, Isle of Lewis, Outer Hebrides, Scotland. www.eimr.org EIMR2014-130 Councils in Partnership: A local authority perspective on Marine Spatial Planning Shona Turnbull1 James Green Highland Council Orkney Islands Council Glenurquhart Road, Inverness. School Place, Kirkwall. IV3 5NS KW15 1NY ABSTRACT in the Pentland Firth and Orkney Waters is largely Many studies have shown that effective driven by wave and tidal energy projects. Thus, the stakeholder engagement, including local north of Scotland is an area under clear development [8] communities, is vital for the success of any marine pressure from new marine activities . This region planning project. In the UK, local authorities can is bound by Highland (Caithness and Sutherland play a vital, if often overlooked, role in building north coasts) on the mainland and the circa 70 bridges between developers, academics and local islands that are collectively known as Orkney. communities. They can facilitate knowledge Highland supports around 233,000 people, many exchange and co-operation, using their local living within a few kilometres of its 4,900 km [9] understanding of the economic, social and ecological coastline . In contrast, Orkney has a population of [10, 11] make-up of an area. Thus, Highland Council and 21,530 within its coastline of around 1,000 km . Orkney Islands Council are using a mix of As a significant local employer in the area, both the traditional terrestrial planning techniques and Highland Council and Orkney Islands Council innovative marine approaches to enable, support and understand the economic, social and ecological engage stakeholders.
    [Show full text]
  • Call for Ideas Response from Orkney Islands Council 1. Call for Ideas
    NATIONAL PLANNING FRAMEWORK 4 – CALL FOR IDEAS RESPONSE FROM ORKNEY ISLANDS COUNCIL 1. CALL FOR IDEAS 1.1 Orkney Islands Council welcomes the opportunity to provide some initial thoughts/views on the development of National Planning Framework 4 (NPF4) to the Scottish Government in order to ensure the interests of Orkney as a region are fully represented. 1.2 The Council acknowledges and welcomes the approach taken by the Scottish Government in recognising the particular challenges and opportunities for planning arising from the special circumstances of island communities. In this respect the preparation of a voluntary island communities impact assessment as the Planning (Scotland) Act 2019 progressed through its legislative journey is acknowledged as a very valuable exercise. This has provided recommendations which will assist in the review of national planning policies in Scotland and the development of NPF4, as they effect islands authorities such as Orkney. 1.3 It is also worth noting that Orkney already features prominently in the current National Planning Framework 3 with Orkney and Pentland Firth identified as an area of co-ordinated action in respect of marine renewable energy development; recognition made of plans for a transhipment container hub in Scapa Flow which could benefit the opening up of northern trade routes; the role of key coastal and islands hubs such as Kirkwall; the identification of Scapa Flow as a key port; the need to capitalise on world-class environments such as the World Heritage Site; and the inclusion of the Orkney-Scottish Mainland electricity grid connection as a “national development”. All these strategic project opportunities remain relevant, and in fact have greater significance and potential for Scotland particularly in the context of the Climate Emergency and Arctic Strategy policy frameworks established by the Scottish Government within the last year.
    [Show full text]
  • Electoral Review of Island Council Areas
    Agenda 14 Item Report HC/18/19 No The Highland Council Date: 9 May, 2019 Report title: Electoral Review of Island Council Areas Report by: The Chief Executive Purpose/Executive Summary The purpose of this report is to provide the Council with an overview of the provisions of the Islands (Scotland) Act 2018 that relate to the requirement for the Local Government Boundary Commission for Scotland to review the electoral arrangements for Argyll and Bute Council, Comhairle Nan Eilean Siar, Highland Council, North Ayrshire Council, Orkney Islands Council and Shetland Islands Council. 1. Recommendations 1.1 Council is invited to • Agree that the Chief Executive write to the Local Government Boundary Commission seeking a meeting to explore the possibility of the Commission broadening the scope of their current review to include rural wards of super sparsity. • Agree that the Council write to the Cabinet Secretary for Communities and Local Government to highlight issues around the methodology used in boundary reviews and to make the case for additional flexibility over the number of members for rural wards. 2. Background 2.1 The Local Government Boundary Commission for Scotland and the Scottish Ministers are obliged, under section 28(2) of the Local Government (Scotland) Act 1973 to implement electoral arrangements in accordance with section 1 of the Local Governance (Scotland) Act 2004. Currently this includes the requirement for there to be three or four councillors returned per electoral ward in Scotland. 2.2 The Islands (Scotland) Act 2018 amends the 2004 Act to provide an exception to the usual three or four member rule for electoral wards in relation to wards which consist either wholly or partly of one or more inhabited islands.
    [Show full text]
  • Scotland SLDR 2013/14
    Skills Development Scotland (SDS) supplies information about the destinations of school leavers from publicly funded Secondary Schools, at an individual level, to the Scottish Government’s Education Analytical Services Division. The return is based on a follow up of young people who left school between the 1st August 2013 and the 31st July 2014. The exercise was undertaken during September/October 2014 and produced a snapshot of destinations as at Monday 6th October 2014. These statuses are reported on the school of leaving. The Scottish Government will be publishing the results of the initial return in June 2015, therefore SDS has agreed to provide a National overview in advance of that. Scotland SLDR 2013/14 (Initial Destination Percentages) Higher Further Activity Unemployed Unemployed Not Comparison Local Authority (School) Total Leavers Training Employment Voluntary Work % Pos Education Education Agreements Seeking Not Seeking Known to National Aberdeen CityAberdeen City Council 1,633 35.4 25.5 2.9 26.1 0.3 0.8 6.9 1.4 0.7 91.1 -1.2 AberdeenshireAberdeenshire Council 2,619 37.6 26.0 1.4 28.0 0.3 0.5 5.0 1.0 0.3 93.7 1.4 Angus Angus Council 1,026 36.4 28.4 2.2 22.5 0.6 1.0 7.5 1.1 0.4 91.0 -1.3 Argyll & ButeArgyll & Bute Council 947 40.3 19.1 3.5 26.9 0.5 0.6 7.2 1.7 0.1 91.0 -1.3 City of EdinburghCity of Edinburgh Council 3,206 40.9 23.4 5.1 19.2 1.0 1.6 7.2 1.0 0.6 91.2 -1.1 ClackmannanshireClackmannanshire Council 502 29.9 27.7 6.0 23.9 1.0 4.4 6.6 0.6 0.0 92.8 0.5 Comhairle nanComhairle Eilean Siar nan Eilean Siar 289 37.7 27.0
    [Show full text]
  • Orkney Islands Council
    REC/S5/17/27/1 Annex Rural Economy and Connectivity Committee Islands (Scotland) Bill Submission from Orkney Islands Council Introduction Orkney Islands Council (“the Council”) welcomes the opportunity to submit written evidence on the Islands (Scotland) Bill (“the Bill”). The Council previously responded extensively to the consultation for provisions for a future Islands Bill in 2015. In 1984, the Montgomery Committee clearly considered the Islands Councils unique and deserving of special status. The key principles established by the Montgomery Committee were: (a) Opportunities should be taken whenever possible to consolidate, develop and extend the powers of Island Councils in a continuing process of development in the local government of the islands; and (b) Acts of Parliament should include a position to vary the application to the Islands areas. The Council considers that the Bill has taken a very cautious step in the right direction in acknowledging Montgomery’s principles. There is much still to be done. In the context of additional powers, the Council is presently exploring what actions would require to be taken, in the event of further national or international constitutional changes, to allow the people of Orkney to exercise self-determination, similar to that proposed in the “Grimond Amendment” of 1979. The Islands Councils are ambitious as demonstrated through the Our Islands Our Future Campaign. The Council considers the Bill as evolutionary, paving the way for future Islands Bills. The provisions in respect of “island proofing” are particularly welcome. The National Islands Plan has the potential to make a substantive impact, provided the Islands Councils and Authorities with islands have a direct role in writing the Plan.
    [Show full text]
  • How Do Local Authorities Make Decisions
    The Scottish Parliament and Scottish Parliament Infor mation C entre l ogos. Financial Scrutiny Unit Briefing How Do Local Authorities Make Decisions? 19 December 2013 13/85 Richard Marsh This briefing provides an overview of the decision making structures of local authorities in Scotland. The briefing includes the structure and role of decision making committees, recent developments in governance and four case studies of local authorities. CONTENTS EXECUTIVE SUMMARY .............................................................................................................................................. 3 LOCAL GOVERNMENT ORGANISATION ................................................................................................................. 4 ROLE AND FUNCTION OF LOCAL GOVERNMENT ................................................................................................. 4 STRUCTURE AND DECISION MAKING ..................................................................................................................... 5 Committees .......................................................................................................................................................... 5 Committee members ............................................................................................................................................ 5 CASE STUDIES ........................................................................................................................................................... 6 Fife Council
    [Show full text]
  • Constitutional Change in Scotland – Opportunities for Islands Areas
    DRAFT CONSTITUTIONAL CHANGE IN SCOTLAND – OPPORTUNITIES FOR ISLANDS AREAS 1. Scotland’s three Islands Councils - Shetland, Orkney and Comhairle nan Eilean Siar, representing the Western Isles, have agreed to work together in a programme of positive engagement to ensure that whatever happens over the next two or three years in relation to the constitution of Scotland the position and needs of island areas are adequately taken into account and the particular nature of Scotland’s three main islands’ areas acknowledged and recognised. POLICY FRAMEWORK 2. The debate in relation to the powers and duties of Islands Councils in Scotland is not new. The report of the Committee of Enquiry and Functions and Powers of the Island Councils of Scotland chaired by Sir David Montgomery (the Montgomery Committee) was submitted to the UK Parliament by the Secretary of State for Scotland in April 1984. The terms of reference of the Committee were “having regard to the remoteness of the communities within the areas of the Island Councils of Scotland and to the impact upon those communities of major economic development (such as projects associated with off-shore oil exploration) and with a view to improving the effective and economical discharge of functions by these councils: (a) to review their discharge since May 1975 of the functions placed on them by the Local Government (Scotland) 1973 and related public, general and local legislation; and (b) to recommend whether any changes in legislation or in administrative practice are desirable in the local and national interest”. 3. The European Union’s Consolidated Treaty provides in Article 174 that EU policy should give “special attention” to the specific characteristics of territories with serious and permanent handicaps, including islands, and that these objectives should be taken into account in the implementation of the internal market.
    [Show full text]
  • Council Plan 2018
    Working together for a better Orkney If you would like this plan in a different language or format, please contact the Chief Executive's Service, Orkney Islands Council, School Place, Kirkwall KW15 1NY. Telephone: 01856873535 on extension 2101. Email: [email protected] 2 Contents Foreword ................................................................................................................ 4 Mission, values and strategic priorities ................................................................... 5 Context, challenge and change .............................................................................. 6 The Council Budget ................................................................................................ 6 Partnership working ................................................................................................ 8 Brexit ...................................................................................................................... 8 The Islands Deal ..................................................................................................... 9 Performance management and reporting ............................................................. 10 Part 1 Strategic Priorities – Themes ..................................................................... 11 Strategic Priority Theme - Connected Communities ............................................. 12 Strategic Priority Theme - Caring Communities .................................................... 13 Strategic Priority Theme
    [Show full text]
  • EJFW/S5/18BS/9 1 ECONOMY, JOBS and FAIR WORK COMMITTEE BUSINESS SUPPORT INQUIRY SUBMISSION from Orkney Islands Council: 1 Levels
    EJFW/S5/18BS/9 ECONOMY, JOBS AND FAIR WORK COMMITTEE BUSINESS SUPPORT INQUIRY SUBMISSION FROM Orkney Islands Council: 1 Levels of annual spending on the Orkney Business Gateway service over the last ten years. Financial Expenditure Year £000s 2008/09 21.6 2009/10 151.2 2010/11 134.1 2011/12 138.2 2012/13 156.4 2013/14 126.5 2014/15 140.9 2015/16 165.6 2016/17 166.6 2017/18 158.6 2. Details of any mechanisms in place to determine quality assurance. Quality Assurance of the Business Gateway service is undertaken independently by Progressive Partnership who have been conducting Business Gateway's ongoing customer satisfaction tracking survey since mid-November2014. Respondents to this survey have all made contact with Business Gateway (BG). Survey invitations are sent on a weekly basis, two weeks after the customer's initial contact with BG (a sample is taken directly from the CRM system). Dashboard reports provide summary data for each month of the survey for agreed Key Performance Indicators (KPls). The National Unit and the Lead Local Authorities monitor these dashboards and take action where necessary. In addition, Progressive identify and forward 'Hot Alerts', essentially client complaints, direct to local areas to respond and take action against and again the National Unit and Lead Local Authorities work closely together on this to ensure any issues are resolved. The service responds to 15-20 Hot Alerts per month, a maximum total of 240 per annum against a service handling over 50,000 enquiries a year, which is less than 0.5%.
    [Show full text]
  • A Study of Best Practice
    The Scottish Welfare Fund: Strengthening the Safety Net A Study of Best Practice David Hilber and Dr Mary Anne MacLeod CONTENTS EXECUTIVE SUMMARY ........................................................................................... pg3 INTRODUCTION....................................................................................................... pg4 METHODOLOGY ...................................................................................................... pg5 QUANTITATIVE FINDINGS ........................................................................................ pg6 QUALITATIVE FINDINGS........................................................................................... pg8 CONCLUSION AND RECOMMENDATIONS.............................................................. pg13 APPENDICES .......................................................................................................... pg15 2 A Menu for Change Executive Summary Background of the Study Research Approach A Menu for Change: Cash, Rights, Different methods were used to examine best practice in SWF delivery, Food is a three-year project funded including: by The National Lottery Community • Quantitative analysis of Scottish Government, Scottish Public Services Fund and managed by Oxfam Scotland, Ombudsman (SPSO), and local authority data; Child Poverty Action Group (CPAG) in • Semi-structured interviews with SWF staff; Scotland, Nourish Scotland and Poverty Alliance. The project aims to improve • Focus groups with SWF staff, welfare rights advisors,
    [Show full text]
  • Best Value Assurance Report. Orkney Islands Council
    Best Value Assurance Report Orkney Islands Council Prepared by Audit Scotland December 2017 The Accounts Commission The Accounts Commission is the public spending watchdog for local government. We hold councils in Scotland to account and help them improve. We operate impartially and independently of councils and of the Scottish Government, and we meet and report in public. We expect councils to achieve the highest standards of governance and financial stewardship, and value for money in how they use their resources and provide their services. Our work includes: • securing and acting upon the external audit of Scotland’s councils and various joint boards and committees • assessing the performance of councils in relation to Best Value and community planning • carrying out national performance audits to help councils improve their services • requiring councils to publish information to help the public assess their performance. You can find out more about the work of the Accounts Commission on our website: www.audit-scotland.gov.uk/about-us/accounts-commission Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. We help the Auditor General for Scotland and the Accounts Commission check that organisations spending public money use it properly, efficiently and effectively. Best Value Assurance Report: Orkney Islands Council | 3 Contents Key facts 4 Commission findings 5 Audit approach 6 Key messages 8 Part 1. Does the council have clear strategic direction? 10 Part 2. How well is the council performing? 20 Part 3. Is the council using its resources effectively? 29 Part 4. Is the council working well with its partners? 36 Part 5.
    [Show full text]
  • Corporate Management Performance Indicators 2002/03
    Corporate management Performance Indicators 2002/03 Comparing the performance of Scottish councils Prepared for the Accounts Commission January 2004 The Accounts Commission The Accounts Commission is a statutory, independent body, which through, the audit process, assists local authorities in Scotland to achieve the highest standards of financial stewardship and the economic, efficient and effective use of their resources. The Commission has five main responsibilities: • securing the external audit • following up issues of concern identified through the audit, to ensure satisfactory resolutions • reviewing the management arrangements which audited bodies have in place to achieve value for money • carrying out national value for money studies to improve economy, efficiency and effectiveness in local government • issuing an annual direction to local authorities which sets out the range of performance information which they are required to publish. The Commission secures the audit of 32 councils and 35 joint boards (including police and fire services). Local authorities spend over £9 billion of public funds a year. Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Accounts Commission and the Auditor General for Scotland.Together they ensure that the Scottish Executive and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. 1 Main findings Housing and council tax benefits Indicator 1 Page 4 For each of the three categories of benefits claims, councils have reported quicker overall processing times compared with the previous year. More councils also met the targets for processing benefit claims set by the Department for Works and Pensions (DWP).
    [Show full text]