Welcome Pack
Total Page:16
File Type:pdf, Size:1020Kb
Kinning Park Care Home Welcome Pack "The complete life, the perfect pattern, includes old age as well as youth and maturity. The beauty of the morning and the radiance of noon are good, but it would be a very silly person who drew the curtains and turned on the light in order to shut out the tranquillity of the evening. Old age has its pleasures, which, though different, are not less than the pleasures of youth." W Somerset Maugham WELCOME TO KINNING PARK CARE HOME. This pack contains information that we hope will help you settle into Kinning Park Care Home. We hope you will find this information helpful. If you would like to know more about the home, please do not hesitate to contact us. Prior to becoming resident in Kinning Park Care Home clients are invited to visit the home with their family and friends. We endeavour to make the transition into our care home as smooth and welcoming as possible. We will have information available for you including our previous inspection reports, policies and procedures and complaints procedure. Kinning Park is a family run care home that strives to provide care based on an individual’s needs. It is firmly set in the community of Kinning Park in the south side of Glasgow. Some of the clients who have chosen to live with us have lived and worked in the local area for many years. Other clients have moved here from other parts of Glasgow and beyond. The building itself was the local Labour Exchange and originally built in the 1920’s. It was transformed into a Care Home in 1989. A further first floor extension was added in 2000. Kinning Park is a district in Glasgow situated on the south bank of the Clyde about 1-mile (1.6 km) west of the city centre between Tradeston and Ibrox/Govan. It is served by Kinning Park subway station and many bus routes. It has many local amenities, shops, cafes and is close to a large park. The service is currently registered to provide nursing care to 25 older people. All bedrooms are single rooms and all have en-suite facilities. There are 2 sitting rooms, a conservatory room and a safe and private garden area. The home will provide the necessary furniture and fittings to suit each person’s individual taste and needs. It is our policy to encourage people to bring personal items of furniture and pictures to ensure a homely atmosphere and to help the transition from home to Kinning Park Care Home. All furniture and fittings must comply with the latest fire regulations and all electrical equipment must be subject to a portable appliance test. We have developed a statement of Aims and Objectives for the service which sets out what we strive to offer everyone who chooses to live in Kinning Park Care Home: Aims and Objectives ● To provide a friendly, welcoming and safe place to live. ● To provide a quality of life that supports people living here to retain their independence, identity and a sense of value. ● To provide stimulation and encouragement; to offer people activities and social events that they enjoy and are meaningful to them. ● To provide physical and emotional support to the people who live here and their family and friends. ● To offer the people we support opportunities to comment on and develop the service. ● To maintain and develop close links with the community. ● To promote each person’s physical, mental and emotional health and safeguard individual rights. ● To deliver the best possible care and support to everyone who lives in Kinning Park Care Home at all times We believe that the best way to meet our aims and provide the best service is to have a skilled, well trained and happy staff team. Kinning Park Care Home is run by an experienced home manager and a team of qualified nurses and carers who are all experienced in looking after older people. This includes those with needs that require additional support and understanding such as dementia. We take training very seriously and our carers have access to the recognised SVQ training programme as well as relevant ongoing training and support. OUR A – Z OF FACILITIES AND SERVICES: We have organised this section of our welcome pack in alphabetical order to help you find your way around more easily. Activities and community links We have access to a minibus to enable outings to be arranged when the weather permits. Our neighbours include a Sheltered Housing Complex, the residents of which are invited to events in the home. Kinning Park care Home enjoys visits from the Minister from Kinning Park Parish Church and the Priest from St Anthony’s Chapel. Our Activities Co-ordinator will sit down with you and find your interests and dislikes and will tailor a plan of care to suit. We endeavour to encourage you to keep any hobbies, interests and community links that you already have. Entertainment appealing to a wide variety of tastes is provided. There is a comprehensive programme of activities which are held both within and outwith the home. We have strong links with the wider Kinning Park community. Concerts are held regularly including Christmas, Easter, St Andrew’s Day and other memorable occasions, not forgetting our national bard Robert Burns. We also have a large projector movie screen in the upstairs sitting room where films of the residents choice are shown “cinema style”. We seek to cater for all tastes and interests and we would welcome your suggestions on how we may expand these. Regular meetings are held with residents to discuss their preferred choice of outings and activities. Advocacy services There may be occasions when people living in Kinning Park Care Home need additional support in making informed decisions and making their wishes known. To assist with this we have made links with an advocacy services. Information leaflets about the role of advocacy and the local service are available in the reception area of the home. The Advocacy Project Cumbrae House 15 Carlton Court Glasgow G5 9JP Telephone: 0141 420 0961 Text phone: 0141 420 0989 Email: [email protected] Website: www.theadvocacyproject.org.uk Alcohol Light refreshments are supplied for special occasions. Some residents are used to a “night cap”. This will be required to be supplied by you. Please note that on occasion alcohol may not be allowed due to medication. Appointments with GP’s, Dentists, Opticians, Podiatrists etc Wherever possible you can remain with your own GP or if moving out-with your GP catchment area we can assist you to choose a local doctor. All local surgeries provide visits to the home when requested by nursing staff. The community optician, dentist and podiatrist visit the Home regularly and other specialists can be accessed through your GP. (A fee may be charged by the specialist depending on the service required.) Appointments with Hairdressers, Beauticians etc Appointments with local hairdressers or a hairdresser of your choice can be made. A hairdresser is on staff at the home, there is a small extra charge for this service. Bedrails There are occasion where bed rails may be needed to be fitted to keep people safe in bed. They will only be fitted following an individual assessment of risk and in line with the manufacturer’s instructions. The bedrails are regularly checked and maintained. We ask that relatives and visitors do not tamper with the bedrails or bumpers, but instead request assistance from a member of staff. Bedrooms We have 25 single bedrooms, all of them with en- suite facilities. We encourage each person to make their room as homely as possible and to bring their favourite items such as ornaments, pictures, and small items of furniture. All furniture must comply with fire safety regulations and electrical equipment will be given a test to ensure it is safe. Circumstances in which a resident may be asked to leave. The Home and all the staff involved in your care will strive to help you settle into Kinning Park and have all your needs met appropriately. However if your needs can no longer be met to your satisfaction despite all efforts being made by management, nursing staff, doctors and social workers (if appropriate); if your condition detrimentally affects the lives of other residents; or if your expectations are not able to be met, then a full explanation will be given to yourself and your relatives. This will detail all efforts made to avoid these circumstances, the length of notice to leave given to you by the Home, and the offer of assistance to find alternative appropriate accommodation. Communal areas We have a main lounge with a small kitchen area downstairs. This is where most of the residents like to sit. It has a large screen TV and the kitchen area for making teas and coffees. We also have a lovely conservatory which is used as a dining room or a place to sit and chat between meals. There is another smaller sitting room upstairs with a projector cinema screen for showing movies. Both this lounge and the conservatory can be used to entertain visitors in addition to your own room. Cultural, social and religious services Our local church is Kinning Park Parish Church and it’s Minister visits monthly to conduct a service. The Parish Priest from St Anthony’s also visits monthly to conduct a short mass and communion. Other beliefs can also be accommodated and respected. Fire Procedures To maintain safety within Kinning Park Care Home we have developed all the fire procedures and risk assessments required of us.