State of Wisconsin Group Health Insurance Program Agreement

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State of Wisconsin Group Health Insurance Program Agreement State of Wisconsin Group Health Insurance Program Agreement Issued by the State of Wisconsin Department of Employee Trust Funds On behalf of the Group Insurance Board Release Date: October 19, 2018 TABLE OF CONTENTS Table of Contents ..................................................................................................................... 2 000 Definitions ......................................................................................................................... 7 100 General .............................................................................................................................11 105 Introduction .....................................................................................................................11 110 Objectives .......................................................................................................................11 115 General Requirements ....................................................................................................12 120 Board Authority ...............................................................................................................16 125 Eligibility ..........................................................................................................................17 125A General .....................................................................................................................17 125B Dependent Coverage Eligibility ..................................................................................20 125C Change to Family Coverage ......................................................................................20 125D No Double Coverage .................................................................................................20 125E Medicare Participants ................................................................................................21 125F Notice of Qualifying Event .........................................................................................21 125G Notice of Medicare Part B Enrollment .......................................................................21 130 Premiums........................................................................................................................21 130A Medicare Participant Premiums .................................................................................22 130B Rate-Setting Process ................................................................................................23 130C Annual Rate-Setting Process for MEDICARE ADVANTAGE CONTRACTOR ...........25 130D Medicare Advantage Uniform Premium Requirements ..............................................26 135 Financial Administration ..................................................................................................26 135A Prohibited Fees .........................................................................................................26 135B Included Services ......................................................................................................27 135C Recovery of Overpayments .......................................................................................27 135D Subrogation and Other Payers ..................................................................................27 135E Amounts Owed by Contractor ....................................................................................27 135F Automated Clearinghouse (ACH) ..............................................................................27 140 Participant Materials and Marketing ................................................................................27 140A Informational / Marketing Materials ............................................................................27 140B It’s Your Choice Open Enrollment Materials ..............................................................32 145 Information Systems .......................................................................................................33 150 Data Requirements .........................................................................................................35 TABLE OF CONTENTS 2 (v. 2018-05-16) 150A Data Integration and Technical Requirements ...........................................................35 150B Eligibility/834 File Requirements ................................................................................35 150C Data Warehouse File Requirements ..........................................................................36 150D Data Integration and Use ..........................................................................................38 150E Data Submission Requirements ................................................................................38 155 Miscellaneous General Requirements .............................................................................40 155A Reporting Requirements and Deliverables ................................................................40 155B Performance Standards and Penalties ......................................................................41 155C Audit and Other Services ..........................................................................................41 155D Fraud and Abuse .......................................................................................................42 155E Department May Designate Vendor...........................................................................44 155F Contract Termination .................................................................................................44 155G Transition Plan ..........................................................................................................44 155H Insolvency .................................................................................................................45 160 Submission of New Proposals.........................................................................................45 160A Operating Experience ................................................................................................45 160B Financial Requirements .............................................................................................46 160C Comprehensive Plans ...............................................................................................46 160D Provider Agreements.................................................................................................47 160E Capital Equipment and Expenditures .........................................................................48 160F Enrollment and Reporting ..........................................................................................48 160G Rate-Making Process ................................................................................................49 160H Submission of Proposals ...........................................................................................49 160I Implementation ...........................................................................................................49 200 Program Requirements ....................................................................................................52 205 Enrollment.......................................................................................................................52 205A Identification (ID) Cards .............................................................................................52 205B Participant Information...............................................................................................52 205C Disabled Child Eligibility ............................................................................................53 205D Date of Death ............................................................................................................53 205E Coordination of Benefits (COB) .................................................................................53 210 Primary Care Provider or Primary Care Clinic .................................................................53 215 Medical Management ......................................................................................................54 215A Disease Management / Prior Authorizations / Utilization Review ...............................54 TABLE OF CONTENTS 3 (v. 2018-05-16) 215B Department Initiatives ................................................................................................56 220 Benefits ...........................................................................................................................57 220A Overview ...................................................................................................................57 220B Telehealth / Nurse Line .............................................................................................57 220C Emergency / Urgent / Catastrophic Care ...................................................................57 220D Inpatient When Changing Coverage ..........................................................................58 220E Federal / State Requirements ....................................................................................58 220F Out-of-Network Services for Preferred Provider Organization (PPO) .........................58 220G Medicare ...................................................................................................................58 220H End Stage Renal Disease - 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