2016 City of Port Orange Citizen Survey Report

April 2016

2016 City of Port Orange Citizen Survey Report Table of Contents City of Port Orange

Table of Contents

Survey Background and Methodology ...... 1 Demographics ...... 4 Fire and Rescue Department ...... 7 Police Department ...... 9 Parks and Recreation Department ...... 11 Community Development Department ...... 13 Public Information ...... 15 Public Utilities Department ...... 17 Public Works Department ...... 19 General Services ...... 22 Quality of Life and Value of Services ...... 25 Value for Services ...... 27 Civic Involvement ...... 30 City-Wide Goals ...... 31 Open-Ended Responses ...... 35 Conclusion ...... 37 Attachment A – Survey Instrument ...... 38 Exhibit 1 – 2016 Citizen Survey Comments by District ...... 56 District 1 ...... 56 District 2 ...... 71 District 3 ...... 82 District 4 ...... 103 The Following Respondents Did not Know Their District ...... 123

i 2016 City of Port Orange Citizen Survey Report Table of Contents City of Port Orange

Tables

Table 1. 2016 Satisfaction with Fire and Rescue Department Services ...... 7 Table 2. Five Year History of Fire and Rescue Department Ratings that were Satisfactory or Higher 7 Table 3. Sample Comments Related to Fire and Rescue Department Services ...... 8 Table 4. 2015 Satisfaction with Police Department Services ...... 9 Table 5. Five Year History of Police Department Services Ratings that were Satisfactory or Higher 9 Table 6. Sample Comments Related to Police Department Services ...... 10 Table 7. 2016 Satisfaction With the Parks and Recreation Department Services ...... 11 Table 8. Five Year History of Parks and Recreation Ratings that were Satisfactory or Higher 12 Table 9. Sample Comments Related to Parks and Recreation Department Services ...... 12 Table 10. 2016 Satisfaction With Community Development Services ...... 13 Table 11. Five Year History of Community Development Ratings that were Satisfactory or Higher 13 Table 12. Sample Comments Related to Community Development ...... 14 Table 13. 2016 Satisfaction With Public Information ...... 15 Table 14. Five Year History of Public Information Ratings that were Satisfactory or Higher 15 Table 15. Sample Comments Related to Public Information ...... 16 Table 16. 2016 Satisfaction With the Public Utilities Department Services ...... 17 Table 17. Five Year History of Public Utilities Ratings that were Satisfactory or Higher .. 17 Table 18. Sample Comments Related to Public Utilities ...... 18 Table 19. 2016 Satisfaction With the Public Works Department Programs ...... 19 Table 20. Five Year History of Public Works Ratings that were Satisfactory or Higher .... 20 Table 21. Sample Comments Related to Public Works ...... 21 Table 22. 2015 Satisfaction With General Services ...... 22 Table 23. Five Year History of General Services Ratings that were Satisfactory or Higher 23 Table 24. Sample Comments Related to General Services ...... 24 Table 25. 2016 Satisfaction With Quality of Life ...... 25 Table 26. Five Year History of Quality of Life Ratings that were Satisfactory or Higher .. 26 Table 27. Sample Comments Related to Quality of Life ...... 27 Table 28. 2016 Value for Service Responses ...... 27

ii 2016 City of Port Orange Citizen Survey Report Table of Contents City of Port Orange

Table 29. Five Year History of Value for Services ...... 27 Table 30. 2015 Reponses to Civic Involvement Questions ...... 30 Table 31. List of Most Common Words and Phrases Used in Open-Ended Responses ...... 36

Figures

Figure 1. Total Survey Responses 2011 - 2016 ...... 4 Figure 2. Comparison of Responses and Registered Voters By District ...... 5 Figure 3. Percent of 2016 Survey Respondents by Age Range ...... 6 Figure 4. Adopted Operating Millage for Volusia County Cities FY 2015-16 ...... 28 Figure 5. Ad Valorem Taxes Levied Per Capita for Volusia County Cities FY 2015-16 ...... 29 Figure 6. Reponses to Importance of City-Wide Goals ...... 31 Figure 7. Word Cloud of Most Frequent Words and Phrases Used in the Open-Ended Responses 35

iii

2016 City of Port Orange Citizen Survey Report Survey Background and Methodology City of Port Orange

Survey Background and Methodology

For over ten years, the City has conducted a Citizen Survey annually as part of the City’s budgeting process. In previous years, the results have provided valuable information for measuring how citizens rate the quality and performance of the City’s programs and services. The 2016 Citizen Survey serves as a valuable tool for measuring service performance and soliciting feedback on key budget goals and operating objectives.

During January and February 2016, the City of Port Orange emailed almost 7,000 contacts within the city with a link to the survey. Other notifications about the survey included: links from the City’s website, twitter posts, Facebook posts, and actual posters. Respondents were given the opportunity to complete surveys on paper, and the City received two responses in this fashion.

This year was the first year the City used SurveyMonkey to facilitate the Citizen Survey. This was an efficient and effective method to collect responses and it aided in the analytical process. In addition, the SurveyMonkey subscription can now be used (and is in fact already being used) to help gather additional helpful data throughout the year.

Individuals accessed the 2016 Citizen Survey 2,161 times, however the number of valid responses was 1,878. This reduced amount is due mostly to a large number of people who accessed the survey, but did not answer any questions. Regardless, the 1,878 responses is a 62% increase over last year’s 1,160 responses.

The survey instrument was designed to solicit between 77 and 78 responses to questions (depending on how people answered queries) that could be easily answered and would provide meaningful information. The questions were grouped by the following categories:

1 2016 City of Port Orange Citizen Survey Report Survey Background and Methodology City of Port Orange

 Demographics  Fire Rescue  Police  Parks and Recreation  Community Development  Public Information  Utilities  Public Works  General Services  Overall quality of life  Value of services  Level of civic involvement  City-wide goals

The 2016 survey instrument is shown in Attachment A and is similar in content to the previous year’s survey instrument, except that the tax rate was updated, an additional question was added regarding social media, and staff reintroduced new questions related to the City’s goals.

In evaluating City programs and services, citizens were asked to rate their level of satisfaction with each. The satisfaction levels were ranked using a five-point scale ranging from a “very low” level of satisfaction to a “very high” level of satisfaction. The survey instrument allowed participants to answer “Don’t Know,” to those questions for which they were unable to provide a response.

In 2008, a property tax question was added to gauge citizens’ opinions regarding property taxes a typical homeowner pays for City provided services in comparison with the value they receive for their money. Participants were asked to rate value of services ranging from “poor value” to “excellent value”.

The survey asked participants to rate nine aspects of living in Port Orange for the purpose of measuring their opinions on quality of life matters. The same scale was used to rank these various aspects, including “Don’t Know”.

Participants then responded to nine questions regarding their level of civic participation over the past year. Questions included the number of times respondents attended city council meetings, participated in a recreation event or visited a City park among other activities.

Survey participants were also asked their viewpoints on six goals listed in the City’s vision statement. Participants rated goals on a four-point scale from “Not Important” to “Extremely Important.”

2 2016 City of Port Orange Citizen Survey Report Survey Background and Methodology City of Port Orange

Finally, as in prior years, survey participants were given the opportunity to add their comments or suggestions. This year staff phrased the question by asking, “What’s the one thing that would make Port Orange a better place to live, work and/or play?” This report includes selected comments related to each section and a “Word Cloud” analysis of the open-ended responses. Overall there were 949 comments. All of the responses are included in Exhibit 1.

For the purposes of the report summaries, and to be consistent with prior years’ methodology, the unanswered and “Don’t Know” responses are not factored into the report summaries.

This report is separated in to the following sections:

1. Survey Background and Methodology 2. Demographics 3. Fire/Rescue 4. Police Services 5. Parks and Recreation 6. Community Development 7. Public Information 8. Public Utilities 9. Public Works 10. General Services 11. Quality of Life and Value of Services 12. Civic Involvement 13. City-Wide Goals 14. Open-Ended Responses 15. Conclusion

Each section includes current and historical information where it exists.

3 2016 City of Port Orange Citizen Survey Report Demographics City of Port Orange

Demographics

As mentioned above, the total responses for 2016 increased significantly over prior years. The growth in 2016 may be due to additional advertising, reminders and the use of SurveyMonkey. Figure 1 illustrates the increase in responses over the last five years.

Figure 1. Total Survey Responses 2011 - 2016

2,000 1,878

1,500 1,160 1,160 901 1,000

383 393 500

- 2011 2012 2013 2014 2015 2016

The percent of responses compared to the number of registered voters by district follows along the same trend for the majority of districts. Figure 2 shows this comparison.

4 2016 City of Port Orange Citizen Survey Report Demographics City of Port Orange

Figure 2. Comparison of Responses and Registered Voters By District

35% 31% 30% 27% 27% 26% 24% 24% 25% 22% 18% 20%

15%

10%

5%

0% District 1 District 2 District 3 District 4

Percent of Responses Percent of Registered Voters

Note: The percent of registered voters is as of February 1, 2016 and was provided by the Volusia County Department of Elections.

The largest discrepancy between the number of registered voters and responses is in District 2. While 24% of the registered voters reside in this district, only 18% of responses originated from this group. The comparison between responses and registered voters mirrors this same comparison from last year.

In 2015 only 2.3% of respondents were aged 18-29, while the majority of respondents were 30 and up. This year the city doubled its participation from the younger group to 4.6%. This includes people responding who indicated they were either 0-17 or 18-29 years old. Figure 3 illustrates the breakdown of respondents by age.

5 2016 City of Port Orange Citizen Survey Report Demographics City of Port Orange

Figure 3. Percent of 2016 Survey Respondents by Age Range

35% 30.6% 30% 23.6% 25% 21.5% 19.1% 20%

15%

10% 4.4% 5% 0.2% 0% 0-17 18-29 30-45 46-55 56-64 65+

6 2016 City of Port Orange Citizen Survey Report Fire and Rescue Department City of Port Orange

Fire and Rescue Department

The 2016 survey asked respondents to answer four questions related to Fire and Rescue services in the City of Port Orange. Table 1 shows the breakdown of answers received for these questions.

Table 1. 2016 Satisfaction with Fire and Rescue Department Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Safety Programs (i.e., CPR, fire 2.5% 2.0% 30.2% 31.0% 34.3% 95.4% 65.3% safety) Calls for Assistance and Aid 1.6% 3.2% 23.9% 32.4% 38.8% 95.1% 71.2% Medical treatment 1.5% 1.8% 21.7% 32.9% 42.0% 96.7% 74.9% Disaster Preparedness 3.8% 2.7% 31.1% 34.2% 28.2% 93.5% 62.4% (Emergency Management) Average 2.4% 2.5% 26.7% 32.6% 35.8% 95.2% 68.5%

As Table 1 indicates, 95.2% of respondents rate Fire Rescue services as satisfactory or higher. Table 2 shows the trend of these measures over the last five years.

Table 2. Five Year History of Fire and Rescue Department Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Quality of Fire and Medical1 96.6% 98.2% 98.6% 95.4% N/A N/A N/A Safety Programs (i.e., CPR, fire safety) 94.4% 95.6% 96.2% 93.0% 95.4% 2.4% 1.0% Calls for Assistance and Aid 94.7% 97.0% 97.2% 95.5% 95.1% -0.4% 0.4% Medical treatment 92.1% 96.7% 96.0% 93.1% 96.7% 3.6% 4.6% Disaster Preparedness (Emergency 96.4% 96.8% 95.0% 86.2% 93.5% 7.3% -2.9% Management) Average 94.8% 96.9% 96.6% 92.6% 95.2% 2.6% 0.3%

1This question was eliminated from this year’s survey.

7 2016 City of Port Orange Citizen Survey Report Fire and Rescue Department City of Port Orange

As the table above indicates, average satisfaction with Fire Safety has increased by about 2.6% since last year.

Staff has included a sample of comments written by respondents related to Fire Rescue here. All comments are included in Exhibit 1.

Table 3. Sample Comments Related to Fire and Rescue Department Services

District Comment 1 Stop sending fire trucks with an ambulance to every call. We could save money, gas and wages. Everyone that sees fire trucks following ambulances around town says it is stupid and a waste of manpower and time. 2 Pay police and fire personnel more money. They deserve it greatly. 3 Get rid of and keep out any future low income housing. Pay the cops and firemen more so that we can keep more of them long term. I would not be here for it not for an experienced paramedic who saved my life 5 yrs ago. Experience in police and fire services will pay great divide a long term!

8 2016 City of Port Orange Citizen Survey Report Police Department City of Port Orange

Police Department

The 2016 survey asked respondents to answer five questions related to Police Department services in the City of Port Orange. Table 4 shows the breakdown of answers received for these questions.

Table 4. 2015 Satisfaction with Police Department Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Quality of police services 4.3% 6.7% 30.6% 32.1% 26.3% 89.0% 58.4% Response time to emergency 3.5% 4.1% 31.0% 30.5% 31.0% 92.5% 61.5% situations Police protection and 7.2% 6.9% 31.1% 26.4% 28.4% 85.9% 54.8% investigations Crime prevention and 5.2% 7.7% 31.3% 28.8% 27.0% 87.1% 55.8% education Traffic Safety Awareness, 8.5% 8.3% 34.7% 24.7% 23.8% 83.2% 48.5% Education and Enforcement Average 5.7% 6.7% 31.7% 28.5% 27.3% 87.5% 55.8%

As with the Fire and Rescue Department, a significant majority of respondents indicated satisfaction with police services (87.5%). However, as Table 5 shows, the trend of these measures continued to decline since 2014.

Table 5. Five Year History of Police Department Services Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Quality of police services 95.7% 92.6% 92.2% 90.1% 89.0% -1.1% -6.7% Response time to emergency 95.6% 93.6% 95.3% 91.3% 92.5% 1.2% -3.1% situations Police protection and investigations 93.4% 87.9% 90.2% 87.2% 85.9% -1.3% -7.5% Crime prevention and education 94.9% 89.4% 92.1% 87.9% 87.1% -0.8% -7.8% Traffic Safety Awareness, Education 91.2% 78.2% 91.8% N/A 83.2% N/A -8.0% and Enforcement Average 94.2% 88.3% 92.3% 89.1% 87.5% -1.6% -6.6%

9 2016 City of Port Orange Citizen Survey Report Police Department City of Port Orange

As the table above indicates, overall satisfaction with police services has declined by 1.6% since last year. This drop in satisfaction is interesting to note given that the City was recognized as the second safest city in Florida with a population over 45,000 in 2013. In addition, this ranking was maintained in 2015.

Table 6 includes a sample of comments written by respondents related to police services. Most of the comments that suggest improvements focused on topics other than crime rates. This may explain the decrease in satisfaction levels indicated in Table 5. Exhibit 1 includes all comments submitted.

Table 6. Sample Comments Related to Police Department Services

District Comment 1 More police. 2 Pay our Police and Fire Department Personnel what they are worth. Don’t Know More Police presence in neighborhoods along corridor roads, Clyde Morris, Nova, and Williamson blvd. Idle Police in major parking lots, plazas and walking or bicycling. Also directed patrols in the evening in neighborhoods, apartment complexes and inside businesses. 3 Continued strong police force. 4 Stop spending all of our money on a ridiculously large police force. Stop building insanely fancy buildings to house the ridiculously large police force. When someone gets pulled over in this town there are at least 3 police cars there. That is a waste of my tax money. Instead use our money to build better infrastructure for the city. Build a fiber network so we can all have access to high speed internet without being held hostage by Brighthouse.

10 2016 City of Port Orange Citizen Survey Report Parks and Recreation Department City of Port Orange

Parks and Recreation Department

The 2016 survey asked respondents to answer seven questions related to the Parks and Recreation Department. Table 7 shows the breakdown of answers received for these questions.

Table 7. 2016 Satisfaction With the Parks and Recreation Department Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Appearance of City parks 0.8% 3.3% 35.3% 39.0% 21.6% 95.9% 60.6% and recreational facilities Number of City parks and 1.7% 8.2% 44.2% 28.7% 17.1% 90.1% 45.8% recreational facilities Quality of youth camps, 3.5% 7.6% 38.4% 30.3% 20.1% 88.9% 50.5% recreation, and athletic leagues Quality of adult leagues, 4.9% 10.0% 42.9% 26.3% 16.0% 85.2% 42.3% clubs and recreational classes Variety of recreational and 3.9% 12.4% 41.8% 26.9% 15.0% 83.7% 41.9% cultural activities offered Helpfulness of program 2.9% 5.8% 39.1% 29.1% 23.0% 91.3% 52.2% leaders and staff Quality of Cypress Head 4.4% 6.3% 40.1% 28.9% 20.3% 89.3% 49.2% Golf Course Average 3.2% 7.6% 40.3% 29.9% 19.0% 89.2% 48.9%

The majority of responses indicated they were satisfied or better with parks and recreation (89.2%), while the least amount of respondents indicated that their satisfaction was very low (3.2%). Table 8 shows the trend of these measures over the last five years.

11 2016 City of Port Orange Citizen Survey Report Parks and Recreation Department City of Port Orange

Table 8. Five Year History of Parks and Recreation Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Appearance of City parks and 98.4% 97.5% 96.8% 95.4% 95.9% 0.5% -2.5% recreational facilities Number of City parks and 94.7% 91.4% 94.0% 93.3% 90.1% -3.2% -4.6% recreational facilities Quality of youth camps, recreation, 96.8% 91.4% 91.3% 89.5% 88.9% -0.6% -7.9% and athletic leagues Quality of adult leagues, clubs and 93.8% 90.1% 90.9% 89.3% 85.2% -4.1% -8.6% recreational classes Variety of recreational and cultural 93.5% 90.7% 90.8% 89.8% 83.7% -6.1% -9.8% activities offered Helpfulness of program leaders and 96.3% 92.0% 92.2% 89.1% 91.3% 2.2% -5.0% staff Quality of Cypress Head Golf Course 95.5% 95.9% 95.4% 85.6% 89.3% 3.7% -6.2% Average 95.6% 92.7% 93.1% 90.3% 89.2% -1.1% -6.4%

As the table above indicates, overall satisfaction with the Parks and Recreation Department services has declined by 6.4% over the last five years. This drop in satisfaction may be due in part to a simultaneous decline in the average number of filled positions in this department. However, there were a few new positions approved in the current budget and the department hopes that this will pay dividends going forward. Regardless, the average satisfaction rate remains relatively high at 89.2%.

Table 9 includes a sample of comments written by respondents related to parks and recreation. Exhibit 1 includes all comments submitted.

Table 9. Sample Comments Related to Parks and Recreation Department Services

District Comment 1 Put more playground equipment for older kids back in parks. 2 Some indoor parks that have climate control for a place to bring children in the summer. 3 Create a foundation that benefits parks and recreation. 4 Better communication of what is going on. Especially Parks & Rec. Lots of activities but don't hear about them early enough or enough in general! Better advertising and marketing.

12 2016 City of Port Orange Citizen Survey Report Community Development Department City of Port Orange

Community Development Department

The 2016 survey asked respondents to answer five questions related to community development efforts within the City. Table 10 shows the breakdown of answers received for these questions.

Table 10. 2016 Satisfaction With Community Development Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Appearance and quality of new 3.3% 6.3% 44.6% 30.6% 15.2% 90.4% 45.8% development in the City Code Enforcement (illegal signs, 10.0% 13.1% 42.4% 22.5% 11.9% 76.9% 34.4% tall grass, junk cars) Business and building permitting 8.0% 10.5% 45.9% 22.4% 13.1% 81.5% 35.6% City redevelopment efforts 9.9% 13.4% 41.5% 23.1% 12.1% 76.7% 35.2% Managing and planning for 14.2% 17.7% 35.1% 21.4% 11.7% 68.2% 33.1% growth Average 9.1% 12.2% 41.9% 24.0% 12.8% 78.7% 36.8%

The majority of responses indicated they were satisfied with community development efforts (78.7%), while the least amount of respondents indicated that their satisfaction was very low (9.1%). Table 11 shows the trend of these measures over the last five years.

Table 11. Five Year History of Community Development Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Appearance and quality of new 95.3% 95.0% 94.1% 91.2% 90.4% -0.8% -4.9% development in the City Code Enforcement (illegal signs, tall 86.3% 86.3% 86.8% 82.3% 76.9% -5.4% -9.4% grass, junk cars) Business and building permitting 86.6% 87.2% 85.0% 79.8% 81.5% 1.7% -5.1% City redevelopment efforts 81.4% 83.9% 84.9% 79.2% 76.7% -2.5% -4.7% Managing and planning for growth 81.4% 85.2% 84.4% 77.0% 68.2% -8.9% -13.2% Average 86.2% 87.5% 87.0% 81.9% 78.7% -3.2% -7.5%

13 2016 City of Port Orange Citizen Survey Report Community Development Department City of Port Orange

As the table above indicates, overall satisfaction with community development efforts has declined by 3.2% since last year. This drop in satisfaction is most significant in the measure “Managing and Planning for Growth.” This decline can also be seen in open- ended responses related to traffic and growth in development and may be tied to traffic issues on Dunlawton.

Table 12 includes a sample of comments written by respondents related to community development. Exhibit 1 includes all comments submitted.

Table 12. Sample Comments Related to Community Development

District Comment 1 Ease Dunlawton traffic. Reinvest in the Halifax, Riverside, US1, and east side of Dunlawton (the neglect of the old side of our town is embarrassing). 2 Stronger code enforcement. We are becoming a community of rental properties. Better enforcement of parking regulations. Stopping people from parking on sidewalks. 3 Less traffic congestion on Dunlawton. I hesitate to go out because of it. 4 Community development and maintenance - e.g. far too many gas stations and convenience stores, low-end restaurants and unkempt homes and property.

14 2016 City of Port Orange Citizen Survey Report Public Information City of Port Orange

Public Information

The 2016 survey asked respondents to answer four questions related to public information provided by the City. Table 13 shows the breakdown of answers received for these questions.

Table 13. 2016 Satisfaction With Public Information

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Quality of information presented 1.8% 6.0% 53.3% 26.0% 12.9% 92.2% 38.9% in City Newsletter Quality of pogTV Channel 498 4.9% 7.5% 49.1% 25.0% 13.4% 87.6% 38.4% programming Value of Information available 3.1% 6.8% 49.9% 27.4% 12.7% 90.1% 40.1% on City website (port- orange.org) Value of information on City's 5.8% 9.8% 49.1% 21.7% 13.5% 84.4% 35.2% Social Media Outlets Average 3.9% 7.5% 50.4% 25.0% 13.1% 88.6% 38.2%

The responses indicated that the majority of people were satisfied with the public information provided by the City (88.6%). Table 14 shows the trend of these measures over the last five years.

Table 14. Five Year History of Public Information Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Quality of information presented in 96.2% 94.7% 93.7% 91.9% 92.2% 0.3% -4.0% City Newsletter Quality of pogTV Channel 498 90.1% 86.4% 92.1% 88.9% 87.6% -1.3% -2.5% programming Value of Information available on City 93.1% 92.8% 93.9% 92.1% 90.1% -2.0% -3.0% website (port-orange.org) Public Notification - City 92.0% 89.9% 90.1% 87.2% N/A N/A N/A Meetings/Workshops Value of information on City's Social N/A N/A N/A N/A 84.4% N/A N/A Media Outlets Average 92.9% 91.0% 92.5% 90.0% 88.6% -1.5% -4.3%

15 2016 City of Port Orange Citizen Survey Report Public Information City of Port Orange

This year the City began asking about the value of information on its social media outlets. Feedback on this topic is becoming more important as more people begin to interact with their governments through social media.

As Table 14 indicates, overall satisfaction with public information has declined by 1.5% since last year. This is mostly due to introducing the new measure described in the previous paragraph. Without this measure, the overall decline would have only been 0.1%. However, overall satisfaction still remains relatively high at 88.6%.

Table 15 includes a sample of comments written by respondents related to public information. Exhibit 1 includes all comments submitted.

Table 15. Sample Comments Related to Public Information

District Comment 1 Reach out to residents in newsletter community, involvement projects, create active trails with exercise stations in parks like Edgewater has, support local farmers by allowing them to sell goods, art walk, encourage an active lifestyle by providing services reaching out in newsletter and social media. Let’s make port orange the best city to live in 2016 beyond 2 Make your newsletter and online documents easier to read SUVs slightly larger print and more contrast. Getting older and eyes are failing. 3 More efficient website. 4 Information awareness (i.e., Public information channel to inform the port orange citizens what's going on). If you already have this, we're not aware of it. Port Orange is a wonderful place to live.

16 2016 City of Port Orange Citizen Survey Report Public Utilities Department City of Port Orange

Public Utilities Department

The 2016 survey asked respondents to answer four questions related to public utilities provided by the City. Table 16 shows the breakdown of answers received for these questions.

Table 16. 2016 Satisfaction With the Public Utilities Department Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Quality of Drinking Water 5.0% 9.4% 45.1% 26.5% 14.0% 85.6% 40.5% City Reclaimed Water Efforts 4.9% 7.2% 47.8% 25.6% 14.5% 87.9% 40.1% Utility Customer Service 6.2% 6.8% 44.6% 27.1% 15.3% 87.0% 42.3% Timely response to requests for 4.3% 6.6% 42.8% 28.3% 18.0% 89.1% 46.3% service Average 5.1% 7.5% 45.1% 26.8% 15.5% 87.4% 42.3%

The question, “Timely response to requests for service,” is new this year. The majority of responses indicated that respondents were satisfied or more than satisfied with the public utilities provided by the City (87.4%). Table 17 shows the trend of these measures over the last five years.

Table 17. Five Year History of Public Utilities Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Quality of drinking water 90.6% 89.0% 90.8% 89.7% 85.6% -4.1% -5.0% If using City reclaimed water, please 91.3% 88.3% 91.2% 90.5% 87.9% -2.5% -3.4% rate quality of service Utility customer service 91.5% 88.9% 88.8% 87.6% 87.0% -0.7% -4.5% Timely response to requests for N/A N/A N/A N/A 89.1% N/A N/A service Average 91.1% 88.7% 90.3% 89.3% 87.4% -1.9% -3.7%

As the table above indicates, overall satisfaction with public utilities has declined by 1.9% since last year. While overall satisfaction decreased, it has remained relatively high at 87.4%.

17 2016 City of Port Orange Citizen Survey Report Public Utilities Department City of Port Orange

This continued decline in customer service follows a number of key turnovers in staff last year. The department hired a new manager who is beginning to implement some process improvements. If those changes are approved, staff hopes to see them pay dividends in the coming year.

Table 18 includes a sample of comments written by respondents related to public utilities. Exhibit 1 includes all comments submitted.

Table 18. Sample Comments Related to Public Utilities

District Comment Don’t Know If I could drink water from my faucet. 1 Lower water rates 2 I believe that having access to reclaimed water in all neighborhoods would at least give me the opportunity as a homeowner to keep the outside appearance of my house as I desire, maintain curb appeal of our homes, and feel open to keeping up and improving its appearance. 3 Better drinking water quality 3 Continue to put the money necessary for infrastructure to control and supply clean water. 4 Would like to see reclaimed water in Riverwood Plantation

18 2016 City of Port Orange Citizen Survey Report Public Works Department City of Port Orange

Public Works Department

The 2016 survey asked respondents to answer seven questions related to public works programs. Table 19 shows the breakdown of answers received for these questions.

Table 19. 2016 Satisfaction With the Public Works Department Programs

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High General appearance along City 1.7% 6.5% 43.9% 33.0% 14.8% 91.8% 47.9% streets and major corridors Quality of City streets (i.e., street 2.6% 7.4% 46.6% 30.7% 12.7% 90.0% 43.4% paving, maintenance) Quality of garbage collection and 2.7% 4.8% 34.9% 32.6% 25.0% 92.5% 57.6% recycling services Visibility and maintenance of 1.3% 4.0% 44.4% 33.1% 17.2% 94.6% 50.3% street signs Maintenance of street lights 2.5% 5.2% 43.7% 31.8% 16.8% 92.2% 48.6% Quality of stormwater drainage 7.6% 13.7% 43.5% 22.7% 12.4% 78.6% 35.1% in your area Capital improvements (streets, 4.8% 10.8% 45.3% 25.2% 13.9% 84.5% 39.1% bike paths, sidewalks) Average 3.3% 7.5% 43.2% 29.9% 16.1% 89.2% 46.0%

The majority of respondents are satisfied or more than satisfied with public works services provided by the City (89.2%), while the lowest percentage of responses indicated very low satisfaction (3.3%). Table 20 shows the trend of these measures over the last five years.

19 2016 City of Port Orange Citizen Survey Report Public Works Department City of Port Orange

Table 20. Five Year History of Public Works Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change General appearance along City streets 96.9% 95.4% 93.7% 90.4% 91.8% 1.4% -5.1% and major corridors Quality of City streets (i.e., street 94.8% 94.1% 92.7% 88.7% 90.0% 1.3% -4.8% paving, maintenance) Quality of garbage collection and 96.6% 94.6% 95.3% 93.1% 92.5% -0.6% -4.1% recycling services Visibility and maintenance of street 96.4% 97.0% 97.1% 94.7% 94.6% -0.1% -1.8% signs Maintenance of street lights 94.4% 95.2% 95.6% 92.4% 92.2% -0.2% -2.2% Quality of stormwater drainage in 89.8% 90.9% 89.4% 81.1% 78.6% -2.5% -11.2% your area Capital improvements (streets, bike 91.2% 91.9% 90.2% 85.4% 84.5% -0.9% -6.7% paths, sidewalks) Average 94.3% 94.2% 93.4% 89.4% 89.2% -0.2% -5.1%

As the table above indicates, overall satisfaction with public works has held relatively steady, with only a 0.2% decline from last year’s responses. In fact, there was a slight increase in the satisfaction relating to the general appearance and quality of city streets. The steepest decline was in satisfaction with stormwater drainage with a 2.5% decline in satisfaction. This is a move in a positive direction; however, last year this measure declined by 9.2%.

Table 21 includes a sample of comments written by respondents related to public works. As with other sections, we have included samples of comments that are smaller in length in this section.

20 2016 City of Port Orange Citizen Survey Report Public Works Department City of Port Orange

Table 21. Sample Comments Related to Public Works

District Comment 1 Redoing roads and lines in countryside 1 Keeping sidewalks and areas around the street clean. Garbage collection needs to be more careful and not to leave a mess. Great place to live. 2 Better garbage service. 3 Fix Drainage!!! 2nd 3rd 4th and 5th streets FLOOD!!! 4 Three things: Need to continue stormwater runoff improvements. Need to improve traffic flow on Dunlawton. Need to be more involved in removal/prevention of ***RATS*** in neighborhoods that have had abandoned homes.

21 2016 City of Port Orange Citizen Survey Report General Services City of Port Orange

General Services

The 2015 survey asked respondents to answer eight questions related to conducting general business with the City. Table 22 shows the breakdown of answers received for these questions.

Table 22. 2015 Satisfaction With General Services

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High Ease of transacting business with 5.2% 8.9% 53.9% 21.8% 10.3% 86.0% 32.1% the City Ease of on-line transactions 4.8% 8.7% 48.3% 25.2% 12.9% 86.4% 38.1% through City website (port- orange.org) Ease of access to public records 4.5% 10.4% 54.1% 19.2% 11.7% 85.1% 30.9% Courtesy and helpfulness of City 4.6% 6.9% 42.8% 27.0% 18.6% 88.5% 45.6% employees Accessibility of elected officials 13.5% 13.7% 42.9% 17.4% 12.5% 72.8% 29.9% Accessibility of City management 11.1% 12.6% 45.2% 18.0% 13.2% 76.3% 31.1% Informing citizens about City 7.6% 13.4% 49.8% 19.5% 9.7% 79.0% 29.2% programs, services, issues Responding to citizen opinions 16.3% 16.9% 40.6% 16.6% 9.6% 66.8% 26.2% and concerns Average 8.5% 11.4% 47.2% 20.6% 12.3% 80.1% 32.9%

The majority of responses indicated being satisfied with general services (80.1%), while the lowest percentage of responses indicated very low satisfaction (8.5%).

Table 23 shows the trend of these measures over the last five years.

22 2016 City of Port Orange Citizen Survey Report General Services City of Port Orange

Table 23. Five Year History of General Services Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change Ease of Transacting Business with the 89.8% 88.7% 90.2% 84.7% 86.0% 1.3% -3.8% City Ease of On-line transactions through 85.8% 91.8% 90.2% 88.9% 86.4% -2.4% 0.6% Website Ease of Access to Public Records 87.2% 90.5% 89.7% 86.1% 85.1% -1.1% -2.1% Courtesy and Helpfulness of City 92.3% 91.0% 92.5% 87.6% 88.5% 0.9% -3.8% Employees Accessibility of City Management 85.9% 82.3% 83.8% 77.3% 76.3% -1.0% -9.6% Accessibility of Elected Officials 80.7% 81.3% 85.0% 77.8% 72.8% -5.0% -7.9% Informing Citizens about Programs, 89.4% 85.0% 88.5% 84.6% 79.0% -5.6% -10.4% Services, Issues Responding to Citizen Opinions and 82.8% 78.5% 80.4% 72.0% 66.8% -5.2% -16.0% Concerns Average 86.7% 86.1% 87.5% 82.4% 80.1% -2.3% -6.6%

As the table above indicates, overall satisfaction with general services has declined by 2.3% over the last year. However, there were some bright spots including year-over-year increases in “Ease of transacting business with the City” and “Courtesy and helpfulness of City employees.”

The steepest declines contributing to this reduction were in the following areas:

 Accessibility of elected officials (-5.0%)  Informing citizens about city programs, services and issues (-5.6%), and  Responding to citizen opinions and concerns and opinions (-5.2%)

Some of this decline might be attributable to the significant vacancies over the past couple of years. However, the City is beginning to stabilize and if stability can be maintained, these measures may begin to level off and possibly increase in the coming years.

Table 24 includes a sample of comments written by respondents related to general services. Exhibit 1 includes all responses.

23 2016 City of Port Orange Citizen Survey Report General Services City of Port Orange

Table 24. Sample Comments Related to General Services

District Comment 1 On the website, when making a bill payment, that is with ease, however, I cannot locate how to see past history transactions. It would be nice to see the history of transactions. 4 A welcome wagon to new home owners recently moved into port orange. They could provide a personal resource with local information on all things that we should know about Florida and port orange. 3 Improve the online payment system for the water/trash service. 4 The city council should listen to its citizens concerning the future of Port Orange not just the developers. Don’t Know More information about what is happening in Port Orange.

24 2016 City of Port Orange Citizen Survey Report Quality of Life and Value of Services City of Port Orange

Quality of Life and Value of Services

The 2016 survey asked respondents to answer nine questions related to quality of life within the City. Table 25 shows the breakdown of answers received for these questions.

Table 25. 2016 Satisfaction With Quality of Life

Program / Service Very Low Satisfactory High Very Percent Percent Low High Satisfied High / Very High As a place to live 0.9% 1.9% 21.4% 38.0% 37.9% 97.2% 75.9% As a place to raise children 0.9% 1.7% 22.4% 36.9% 38.1% 97.4% 75.0% As a place for shopping, dining 1.6% 4.6% 28.0% 34.7% 31.0% 93.7% 65.7% and entertainment As a place for work 6.6% 13.2% 33.5% 23.6% 23.1% 80.2% 46.7% As a place to retire 2.0% 4.0% 27.1% 34.7% 32.2% 94.0% 66.9% Overall safety of residents 1.1% 2.6% 31.5% 37.2% 27.6% 96.3% 64.8% Overall economic health of Port 1.7% 5.1% 37.8% 33.8% 21.6% 93.2% 55.4% Orange Ease of driving within Port 14.0% 16.9% 35.5% 20.5% 13.0% 69.1% 33.6% Orange Overall quality of life in Port 1.0% 2.4% 30.6% 37.8% 28.3% 96.6% 66.1% Orange Average 3.3% 5.8% 29.8% 33.0% 28.1% 90.9% 61.1%

The majority of responses indicated being satisfied or more than satisfied with the quality of life in Port Orange (90.9%). Only 3.3% of respondents were very dissatisfied with the quality of life.

The highest satisfaction rate was “Port Orange as a place to raise children” at 97.4%. The lowest satisfaction rate was the, “Ease of driving within Port Orange,” at 69.1%.

Table 26 shows the trend of these measures over the last five years.

25 2016 City of Port Orange Citizen Survey Report Quality of Life and Value of Services City of Port Orange

Table 26. Five Year History of Quality of Life Ratings that were Satisfactory or Higher

Program / Service 2012 2013 2014 2015 2016 1-Yr 5-Yr Change Change As a place to live 97.5% 97.6% 97.7% 96.1% 97.2% 1.2% -0.3% As a place to raise children 97.5% 96.0% 96.7% 95.8% 97.4% 1.6% -0.1% As a place for shopping, dining and 96.9% 95.7% 94.2% 94.1% 93.7% -0.3% -3.2% entertainment As a place for work 83.7% 81.0% 82.6% 82.9% 80.2% -2.7% -3.5% As a place to retire 94.8% 94.6% 94.8% 92.9% 94.0% 1.2% -0.8% Overall safety of residents 97.7% 96.6% 97.0% 94.7% 96.3% 1.5% -1.4% Overall economic health of Port 92.3% 92.7% 95.5% 93.4% 93.2% -0.2% 0.9% Orange Ease of driving within Port Orange 92.7% 90.9% 82.0% 75.7% 69.1% -6.6% -23.6% Overall quality of life in Port Orange 97.4% 97.3% 97.4% 94.8% 96.6% 1.8% -0.8% Average 94.5% 93.6% 93.1% 91.1% 90.9% -0.3% -3.6%

As the table above indicates, overall satisfaction with the quality of life in Port Orange declined by a negligible 0.3%, mostly driven by the ease of driving within Port Orange at -6.6%. This is most likely due to the continued traffic issues along Dunlawton Avenue.

The city, county and state have been working together to reduce traffic congestion along the Dunlawton corridor, but continued development could negate some of those improvements as Port Orange becomes a more popular destination.

Table 27 includes a sample of comments written by respondents related to quality of life in Port Orange. Exhibit 1 includes all responses.

26 2016 City of Port Orange Citizen Survey Report Quality of Life and Value of Services City of Port Orange

Table 27. Sample Comments Related to Quality of Life

District Comment 1 Port Orange is a wonderful place to raise children but in order for Port Orange to keep the young and upcoming professional adults (not yet married or have children) we need to follow an example of areas like St. Petersberg and offer more cultural activities to keep them stimulated and willing to stay and create businesses that cater to teenagers, college graduates as well as the young families and retirees. We have an abundance of restaurants but not a lot of cultural venues that would so complete this beautiful city of Port Orange. 2 I have never worked in Port Orange, so I cannot answer that, as to play I find that enough programs are offered to occupy my family if we so choose to take advantage, as to live: We love it!! 3 Traffic control and flow in light of rapid development and growth is challenged. 4 High end shopping so we don't have to leave Volusia county. The old parts of PO need TLC to bring the quality of life back into it. Area around old side of PO, Nova- Spruce Creek Rd area. Don’t Additional free access to venues so retired individuals on fixed incomes have cultural and social Know events that can be affordable. Also, better access to venues for those with mobility disabilities at city events.

Value for Services

As part of the survey, we asked residents to indicate how they feel about the value they receive for the services that the City provides. The responses for 2016 are listed below in Table 28.

Table 28. 2016 Value for Service Responses

Program / Service Poor Fair Good Excellent % “Fair” or better Value of City Services 3.7% 27.4% 43.5% 25.4% 68.9%

Most of the respondents indicated they feel they are receiving good or excellent value for their tax dollars in regards to services provided by the City of Port Orange. This measure has increased by about 6% over the last five years (Table 29).

Table 29. Five Year History of Value for Services

Program / Service 2012 2013 2014 2015 2016 1-Yr Change 5-Yr Change Value of city services 62.8% 65.7% 62.9% 64.9% 68.9% 4.0% 6.1%

27 2016 City of Port Orange Citizen Survey Report Quality of Life and Value of Services City of Port Orange

While the customer satisfaction rate for value of services was almost 70% (a combination of “good” and “excellent” value scores), Port Orange’s tax rate is one of the lowest in Volusia County (Figure 4).

Figure 4. Adopted Operating Millage for Volusia County Cities FY 2015-16

Peer Median 9.8000 10 6.2566

8 7.4500 7.1304 6.9220

5.8131 5.7922 6

4.3920

4 2.9247

2

As Figure 4 indicates, Port Orange assessed the fourth lowest operating tax rate in the County for this fiscal year. In addition, the City levied the third lowest taxes per capita at $215 per capita. This is more than $100 lower than the peer median of $316 per capita (Figure 5).

28 2016 City of Port Orange Citizen Survey Report Quality of Life and Value of Services City of Port Orange

Figure 5. Ad Valorem Taxes Levied Per Capita for Volusia County Cities FY 2015-16

$3,000

$2,474 $2,500 Peer Median $316 $2,000

$1,500 $1,409

$1,000

$526 $417 $500 $323 $312 $277 $228 $215 $150

$-

29 2016 City of Port Orange Citizen Survey Report Civic Involvement City of Port Orange

Civic Involvement

The 2016 survey asked respondents to answer nine questions about how involved they were over the last year in city events or meetings. Table 30 illustrates the responses.

Table 30. 2015 Reponses to Civic Involvement Questions

Question Never 1-2 3-10 11-25 >25 % Who % Who Have Have Not Attended a city sponsored event 18.6% 40.1% 33.9% 4.7% 2.8% 81.4% 18.6% Participated in a city recreational program 56.4% 24.8% 11.2% 3.5% 4.1% 43.6% 56.4% or activity Visited a Port Orange city park 9.9% 26.2% 32.6% 16.7% 14.6% 90.1% 9.9% Required police or fire/rescue services 67.2% 26.9% 4.4% 0.9% 0.6% 32.8% 67.2% Attended a City Council meeting 80.5% 13.4% 4.0% 1.4% 0.7% 19.5% 80.5% Read the city's quarterly newsletter 9.4% 23.7% 50.5% 10.5% 5.9% 90.6% 9.4% Watched any of the programming on pogTV 72.3% 16.0% 8.2% 2.1% 1.3% 27.7% 72.3% Visited city website 10.1% 20.5% 31.7% 26.7% 10.9% 89.9% 10.1% "Liked" or commented on a city social 79.0% 10.7% 5.8% 2.8% 1.7% 21.0% 79.0% media feed Average 44.8% 22.5% 20.2% 7.7% 4.7% 55.2% 44.8%

As Table 30 indicates, a significant percentage of respondents did interact with the city in four out of the nine areas listed above last year. In fact, most respondents:

 Read the city’s quarterly Newsletter (90.6%),  Visited as Port Orange City park (90.1%),  Visited the city website (89.9%), and  Attended a city sponsored event (81.4%).

30 2016 City of Port Orange Citizen Survey Report City-Wide Goals City of Port Orange

City-Wide Goals

In March 2015, the City Council adopted six main goals for the community. These were:

1. Infrastructure Preservation 2. Quality Of Life 3. Economic Development 4. Fiscal Sustainability 5. Public Safety 6. Organizational Excellence

The Survey asked respondents to rate these goals as either:

 Extremely Important  Not Important  Somewhat Important  Very Important

The percentage of response for each goal are shown below in Figure 6.

Figure 6. Reponses to Importance of City-Wide Goals

GOAL 1 – INFRASTRUCTURE PRESERVATION 50% 49% 42% 40%

30%

20% 8% 10% 1%

0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

31 2016 City of Port Orange Citizen Survey Report City-Wide Goals City of Port Orange

GOAL 2 - QUALITY OF LIFE 50% 48% 40% 40%

30%

20% 12%

10% 1%

0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

GOAL 3 - ECONOMIC DEVELOPMENT 50% 43% 40% 36%

30% 19% 20%

10% 2%

0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

32 2016 City of Port Orange Citizen Survey Report City-Wide Goals City of Port Orange

GOAL 4 – FISCAL SUSTAINABILITY

50% 47% 43% 40%

30%

20% 9% 10% 1%

0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

GOAL 5 - PUBLIC SAFETY

70% 65% 60% 50% 40% 30% 30% 20% 0% 4% 10% 0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

33 2016 City of Port Orange Citizen Survey Report City-Wide Goals City of Port Orange

GOAL 6 - ORGANIZATIONAL EXCELLENCE 50% 49%

40% 37%

30%

20% 13%

10% 1%

0% NOT SOMEWHAT VERY EXTREMELY IMPORTANT IMPORTANT IMPORTANT IMPORTANT

As the figures above indicate, the overwhelming majority of respondents agree with the adopted goals of the City. Respondents felt the most important goal was Public Safety. While rating Organizational Excellence and Economic Development very important, respondents did not feel those goals were as critical as Public Safety.

34 2016 City of Port Orange Citizen Survey Report Open-Ended Responses City of Port Orange

Open-Ended Responses

This year the survey asked respondents to answer the question, “What’s the one thing that would make Port Orange a better place to live, work and/or play?” Out of the 1,878 surveys completed, only 949 people provided written responses to the open-ended question.

This report includes a “word cloud” below in Figure 7 that represents answers to the survey’s open-ended question. A word cloud is an application that visually describes the most common words or phrases in a written document.

Figure 7. Word Cloud of Most Frequent Words and Phrases Used in the Open-Ended Responses

As Figure 7 shows, the words “Traffic” and “Dunlawton” were the two most common words recorded in open-ended responses. Table 31 shows the frequency of the top 27 words and phrases shown in the word cloud above.

35 2016 City of Port Orange Citizen Survey Report Open-Ended Responses City of Port Orange

Table 31. List of Most Common Words and Phrases Used in Open-Ended Responses

Word/Phrase Frequency of Use Traffic 262 Dunlawton 224 Port Orange 115 Police 78 Parks 63 Street 59 Water 58 Pay 56 Think 23 Clyde Morris 21 Activities 18 Spruce Creek 17 Bike Paths 15 River 15 Entertainment 14 Wages 14 Homeless 11 Code Enforcement 10 Gas Stations 10 Property Taxes 10 Older 10 Population 9 Trash 8 Cross 8 Golf Course 6 City Council 6 South Daytona 4

It is obvious that the issue of traffic on Dunlawton Road weighed very heavily on people’s minds this year. Other common words or phrases were not discussed as frequently as traffic.

36 2016 City of Port Orange Citizen Survey Report Conclusion City of Port Orange

Conclusion

The number of responses increased significantly this year from 1,160 to 1,878. While the average satisfaction rating remains relatively high at 86.9%, it has declined from its high in 2011 (93.6%).

The highest satisfaction rating in 2016 was “Port Orange as a place to raise children” at 97.4%, replacing “Port Orange as a place to live” as having the highest satisfaction rate in 2015. The lowest satisfaction rating in 2016 was “Responding to citizens’ opinions and concerns” at 66.8%. This was also the lowest satisfaction rate in 2015 at 72%.

While the average satisfaction rate for all measures declined from the previous year (by 1%), the rate of decline slowed from the previous year. In 2015, the average satisfaction rate declined by 3.3% from the year before.

The steepest one-year decline in satisfaction rates amongst all measures was 8.9% for “Managing and Planning for Growth.” This measure may have been viewed by respondents as similar to the measure, “Ease of Driving within Port Orange,” which saw the second steepest one-year decline at 6.6%. These declines are not surprising when taking into account the responses to the open- ended question described in the previous section.

The measure that saw the largest increase in satisfaction was, “Disaster Preparedness/ Emergency Management,” which was up 7.3%. The second highest increase in satisfaction was seen in the measure, “Percent of respondents rating the value of city services as good or better,” up 4%.

One of the sharpest contrasts to last year’s report was the number of measures for which satisfaction increased. In 2015, only one measure out of 53 increased in satisfaction and that increase was only 0.4%. This year, 19 out of 51 satisfaction measures with prior year information increased.

Overall, the responses in 2016 seem to indicate that reduction in satisfaction may be leveling off. When considering that most of the measures continue to be in the 80 or 90 percent range, they may be prone to a reality check and readjustment as has occurred in the last couple of years.

37 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

Attachment A – Survey Instrument

38 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

39 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

40 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

41 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

42 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

43 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

44 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

45 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

46 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

47 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

48 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

49 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

50 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

51 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

52 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

53 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

54 2016 City of Port Orange Citizen Survey Report Attachment A – Survey Instrument City of Port Orange

55 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Exhibit 1 – 2016 Citizen Survey Comments by District

This exhibit includes all responses to the open-ended question, “What's one thing that would make Port Orange a better place to live, work and/or play?” The Comments have not been edited from their original form other than to remove profane language. However, some readers may find some of the language offensive.

District 1

Reach out to residents in newsletter Community, involvement projects, create active trails with exercise stations in parks like Edgewater has, support local farmers by allowing them to sell goods, art walk, encourage an active lifestyle by providing services reaching out in newsletter and social media. Lets make port orange the best city to live in 2016 beyond

The city employess most particularly the utility department and building permits are absolutely the worst in the state of Florida

1. the web site changes were not user freindly. The Police NTTG more Community relations, Education/infornation on violations Promot good public relations Not the hatetred or disrepect for police as a whole. The PD has a reputation as being hard on people although I dont alway agree with that.

A bike trail. A REAL bike trail. Like the one in Palm Coast. Free of streets and cars, etc. a downtown/ Main Street a public friendly police department.

Add another roadway to ease up Dunlawton from Clyde Morris to 415. Way to congested.

An elevated crosswalk across Dunlawton and a parking garage near Aunt Catfishs

Areas close to the river or beach that allow dogs. baseball training camp

Beach driving with no blocked areas

Better affordable housing for disabled veterans on low fixed income. I either live in a run down trailer or on the street. I cannot afford $800 and up rent.

56 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Better and quicker access to police in Port Orange. Central Dispatch is a disgrace and response to drug deals in progress or suspicious persons is dependent on the OPINION of the one taking the call. She finally asked me "is he still there?" I said "of course not, we,ve been on the call 10 minutes" to that, she said "no, it's only been 6 minutes by the clock." No one came to investigate. No Police presence was even noted in the neighborhood and drug deals continue daily, undisturbed. Do I feel safe when they see me getting a tag number??.

Better Bus Service

Better customer service with the water department. A way to ease traffic on Dunlawton, it's getting way too congested and with losing the ability to make a left turn at a light by Taylor Rd on to Dunlawton towards Williamson (by LA Fitness) means driving back east to do a u turn at another light which is out of the way and very inconvenient. Would also like to see more high end jobs become available in Port Orange, such as business opportunities for young professionals in their 20's-40's aside from just restaurants and drug stores. better job market, jobs beyond retail and tourism.

Better maintenance of city sidewalks and handicapped parking areas for safety of senior citizens - especially around city hall.

Better paying jobs, ease in restrictions for small businesses getting started and succeeding, not so many loopholes and bureaucrats involved in local politics, better restaurants/shopping (not just chain garbage), better education in our schools (challenge our kids!!)

Better timing of lights on Dunlawton

Better traffic capacity really bad choke points poor traffic planning

Better traffic light timing on dunlawton ave. mayors property along Jackson ave better maintained

Better water drainage after storms or heavy rains.

Better web site to pay the water bill, the old one was much easier to use

Better well paying job opportunities bike path along the Halifax River

57 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Bike trails between port orange and daytona. bowling alley cant think of much that is needed

Can't think of anything.

Change policies so you are not cutting off utilities without a warning, and hire a new Water Utility Manager.

City employees are most responsive, courteous and professional. The same cannot be said for the elected councilpersons...at times, I am extremely disappointed in the rhetoric and lack of understanding of these individuals...

Clean it up utilize abandon buildings. Better roadway/median landscaping. Clean up the drug infested areas. Make port orange what it used to be; a great place to raise a family. Its not that way any more, very sad.

Clean the streets especially the bike lanes. I ride 150 miles a week and usually have at least 1 flat tire per week due to the junk in the bike lanes. Also some reasonable prices at a local golf course. I am not rich.

Clean up the road sides, like Clyde Morris Blvd and Central Park Blvd. the fences and walls look horrific. The grass and weeds are rarely maintained. PVC fencing would be more suitable for homes backing up to major roads.

Code enforcement officials need to stop talking out of both sides of their mouth, learn the laws, and their jobs.

Communication. Enforcement of poorly maintained properties. Accessibility of food and shelter for our homeless population. Better local services for our veterans. Sounds like a lot I know but in comparison to other areas we do not do half bad.

Coordinated timing of traffic lights on major roads, e. g. Nova Road, US 1, Dunlawton, etc. Programs for better driver response to emergency vehicles' attempts to move thru traffic.

Correct people who maintain complete mess of yards. On my street there are 3 houses where front yard is absolute mess, junk everywhere.

58 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Creating a thriving downtown epicenter w/ shops, restaurants/pubs, art, etc.. all along same strip

Cut down on siren usage especially at night when traffic is light; Could you stop the train from laying on its horn too much when approaching a crossing with traffic barriers and lights especially during the dead of night.

Develop river walk!!! Traffic congestion horrendous dunlawton and williamson during school hours. Love this city

Do something about all the rules regarding improving your property. Should not need an engineer to review drawings and approve for a simple deck

Do something to improve traffic along Dunlawton, especially during peak travel times. An indoor, heated lap pool would be nice too (rather than having to use Daytona State's).

Don't get harassed by the police because of my race. They see a race other than Caucasian they pull you over.

Drainage and better street lighting

Dunlawton is too busy, the traffic is horrible. As far as play, district 1 needs a pavilion

Dunlawton, west of Nova Rd.is overbuilt. A building moratorium should have been implemented many years ago. Although the businesses along the way are well tailored, there is way to many businesses packed in too small of an area. Traffic on Dunlawton is a nightmare, especially on Friday afternoon. The city Commissioners should all take a look at the problems in person to see what I am referring to. I have lived here for the past 36 years, and have seen this little town grow into the big city that it is. Overall the government has done an excellent job making this city a very nice place to live. Thanks for listening.

Ease Dunlawton traffic. Reinvest in the Halifax, Riverside, US1, and east side of Dunlawton (the neglect of the old side of our town is embarrassing).

Easing of tragic at I95 and Dunlawton

Efforts to address homelessness. Several parks we visit and live near have a visible presence of people that are homeless.

Eliminate the building inspection department.

59 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Enforce city rules in area neighborhoods with noise and trash ordinances

Enforce rather than ignore motorcycle noise laws.

Equitable assessment of storm water drainage between residence and businesses. End grandfathered exceptions for local commercial landlords and require them to pay their portion of this assesment.

Everything is within 10 min

Finish Riverwalk.

Finish the recreation project on the Halifax River!

Fix the congestion now caused by rerouting traffic behind BJ's for people that just want to get on Highway to get to work. It now takes 20 minutes to get on hwy. Because of the long traffic line it seems like the council doesn't want anyone to leave port orange once you are here don't even get me started on the new York traffic congestion on Dunlawton around 5 why has this major issue not been addressed? It is a nightmare

FIX THE PINELAND AVENUE BRIDGE. If this problem was on the mayor's street you can bet it would've been fixed a long time ago.

Fix the traffic from Lowe's to Kohls....

Fixing traffic patterns especially at the Yorktown, dunlawton, Taylor and Williamson intersections as well as the I95 exit. That area adds a good 15 minutes daily to drive a 1 mile stretch. Not one person I've spoke to likes driving through that area and it makes us go north on nova to avoid it. get DOT to do something about traffic backups on Dunlawton Ave. from Clyde Morris Blvd. to Williamson Blvd.

Get rid of prostitution on Nova and Spruce Creek. Also get rid of drug trafficking in these areas as well. get rid of the mosquito's in the summer get the traffic under control, synchronize the traffic lights on Dunlawton.

60 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Get things done faster. For instance: Pineland Ave at Niver

Have the PD back off from treating others as if they where the bad guy and start doing a better job when contacted by residents of Port Orange or called.

Having a mayor and council that cares about the city, the employees and it's citizens. Not spending so much money on a golf course that has been losing money since it was built and hardly anyone uses. Hiring a good city manager and department heads that want to improve the city not the ones that other cities have gotten rid of. Quit spending city money on consultants that have no knowledge of what is really going on.

Having better traffic conditions and better law enforcement

Having code enforcement and the police department actually enforce laws already put in place. So disappointing. Have had negative experiences with both entities.

Help small businesses grow. Don't allow corporations to move in and make mom and pop businesses irrelevant. There has been huge development but mainly corporations.

Higher paying jobs.

I am aware that road work needs to be done - maybe it all could be coordinated so that detours do not take you around in a large circle

I am very happy to live in Port Orange. You do a good job. Thank you.

I don't receive a city quarterly newspaper & haven't in 14 years---I do pay utility bills.

I get alerts alot in my area for sex offenders. Why do we have so many living in such a small area of district 1.

I had written in the last survey that when I left for work at 4:45 AM; the traffic lights were the worst that I had ever encountered. Shortly after the lights seemed to be much better, working with the traffic that was out there at that time in the morning. FIRST thank you, and second, you made me feel that my voice counted. I have dealt with people as a property manager, and know how hard it is to please everyone, some that make no sense.... I appreciate that I do not have to wait through long traffic lights when no one is there. Thank You so much

I own several rentals in port Orange For over twenty years.The weater company is impossible to deal with.I have had several accounts with them always pay on time and yet

61 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

every ti"time i call its a hassel. My opion alittle common sense goes along way.also people person skills would help.

I understand there is a problem with the homeless and have been approached by one in the parking lot of Winn Dixie asking for a hand out. I also hear that they sleep in the woods behind the store. I believe this could be a problem that could scare people from Port Orange.

I would have appreciated that the counsel would have listened about how we in Port Orange could help our fellow neighbors in DB with their fight to help house the homeless. I'm sure we could spare $3.33 a year to give someone a roof over their head. Embarrassed to be a resident of PO.

I'm extremely happy here.

Improve the property along the river - build a walking park with small businesses from dunlawton south would be nice

Improving the appearance of Nova Road and Ridgewood Blvd between Dunlawton and the South Daytona city limit. Since South Daytona got the grant to improve Ridgewood a few years ago, it makes the Port Orange section of Ridgewood look like a real dive into the poor part of town - which it is not.

Investment in beautifying our parks

Issue with storm water pumps NOT being used when needed after 5p.m. Rain floods area in The Woods development due to inoperation of the pumping system! No one appointed or responsible after hours, nor is there a phone contact to inform of the condition. This procedure needs dramatic improvement!

Just moved here. Seems other neighborhoods have nice docks and piers along the river. Looks beautiful. We need to do that. Also great job on cleaning up riverside drive Tear down all those little sleazy motels. Love my neighborhood.

Keep standards high but remove the unnecessarily harsh attitude toward building plans and construction inspection. Be helpful, not autocratic.

Keep the community clean and have a present police force.

Keep up the good work.

62 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Keeping sidewalks and areas around the street clean. Garbage collection needs to be more careful and not to leave a mess. Great place to live.

Lack of sidewalks leading from neighborhoods to Sugar Mill Elementary are non existent yet we are considered walkers. Very, very unsafe. And there are very few street lights on in Beacon Woods (especially Hugh St.).

Less empty commercial buildings

Less onerous restrictions when dealing with administrative issues.

Less police bullies. They need more training/education

Less restriction of use of my own property. My fence had to be 10 inside my property. So I have to pay taxes on property that I can not us. Also over permitting for everything

Limits on new buildings. Too many empty, dalapidated ones already. More police hired. Not enough to handle the growth of this city. Oops. That's 2 things..

Lower the cost of living. Water expensive!

Lower water rates

Main streets need garbage cleaning / pickup removal there are slightly places on 1 neat rose bay and nova from 1. To spruce creek. A clean up crew or volunteer project needed

Make city walk on the river a classy upscale destination soon

Make people clean up properties along commonwealth, isabelle, pineland, orange Ave or sts

Make the Police behave like public servants instead of Nazis!

Make the Riverwalk a high priority to get up and running

Making the shift patrol officers more proactive, like they used to be with half the officers and almost the same population.

More active code enforcement. To be Proactive not just reactive

More activities. Clubs for adults

63 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

More areas to walk at night

More bikes lanes to get keep the bicyclists safe, as well as sidewalks in more neighborhoods for safe place for kids to walk.

More classy, high end restaurant and bars.

More community events (not just for children)

More competitive sports and less congestion on dunlawton

More dog friendly places. More activities for teenagers.

More non-motorized water access at the parks. Look at what NSB has done with their public access - it's pretty, has restrooms and plenty of non-motorized accessibility.

More of a police presence at busy intersections, watching out for the speeders, especially large aggressive pickup trucks, and drivers with high intensity lights on.

More parks with running paths and bike trails

More Police.

More reasonable permit process for homeowners and businesses seeking to make improvements. The rigidity, costs, delays, and lack of reasonable consideration by permitting and code enforcement has prevented several improvements to my home and my church which would have benefitted the community.

More recreational activities, concerts, community gatherings. Like NSB has.

More responsive traffic signals which respond to changes in traffic patterns

More senior activities

More senior activities.

More Soccer facilities

More soccer fields!!!

64 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Municipal fiber internet

Need a Steak and Shake, Checkers and Sonics restaurant

Never repeat the development strategy (or should I say Non-Development) of whatever you are doing at Dunlawton and Ridgewood "Riverwalk". Displacing all the business and homes for 10 years of ugliness looks like our city planners/managers don't know what they are doing. (Please fix the water feature too; after all, that corner was called "The Gateway to Port Orange" at a council meeting by the Mayor 9 years ago.

New construction in the Dunlawton area is causing considerable delays and heavy traffic in this area of the city. It is very difficult to avoid large volume of traffic with all the new businesses popping up. We have moved here because of the quaint small city atmosphere ...that no longer exits. It's very difficult at times to get from point A to point B at anytime . Not sure how all the new business have improved our city other than providing tax revenue. Sorry to see all the changes.

No city is perfect, however l like living in BEAUTIFUL Port Orange. Thanks

No comment at this time.

Nothing.

Notify people when their water usage has dramatically gone up in a month. Or a plan when a pipe bursts and is out of their control. on the website, when making a bill payment, that is with ease, however, I cannot locate how to see past history transactions. It would be nice to see the history of transactions.

Plans enacted to establish long term civil engineering goals for a truly walk-able and bike- able city. Healthier citizenry and a more beautiful, verdant city. (We have been slipping on that front-eg.The Nova Rd expansion while technically and economically beneficial and forward thinking removed a significant portion of this city's well established natural aesthetic.

Please put a moratorium on fast food and chain restaurants. It ties up traffic on Dunlawton to the point our employees don't want to drive during lunch time, looks haphazard and cheap, and if we are concerned about the health of our citizens, why would we lower our standards by providing more cheap food? Also, there are loyal, long-established restaurants in the area

65 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

that are being hurt by all the cheap restaurants. In my opinion, Pt. Orange is now over saturated in boring, cheap restaurants and is beginning to look like plastic, boring USA.

Please stop levying unfair fees on residents in foreclosure. A water system access fee is unethical at the least and has been proven to be criminal and unconstitutional across the state of Florida. Just a matter of time before someone takes the city to task in the legal system. The only thing stopping that now is the tendency of this unethical fee to be charged to foreclosure sufferers that do not have the resources to defend themselves.

PO Police scare my friends off from coming here. I would appreciate if the police were less pressed to have a ticket quota. Also, the quality of water has not improved. It's the worst water I have ever tasted. I have use a filtered water and it's not cheap. Otherwise, I love it here.

Police officers knowing the answers to questions they should already know.

Police officers need to be more prowctive about their jobs. They are often seen sitting in their cars at the wal mar shopping center instead of patrolling. My street is dug infested a and has loud notice pollution. I don't ever see a police car pass by to investigate the notice and the drugs. I sure hope they do not get a raise as they do not deserve a penny for any more laziness had they provide or don't provide for this city. Shame on them! They have the best insurance and benefits and a job and they still want more money for what? Sleeping on the job as I see them doing frequently? Shame on the port orange police. No raises for them.

Port Orange has changed alot over the years,but we are still growing.. Much growth has happened over the last few years . We have the medical, restaurants, shops, education is good..But little lax in the playing department for kids. Like the old fashion play grounds ,where there is some supervision but they have activities to do and swinging , normal playground toys, sandboxes for the little kids, basket ball hoops, and swimming activities where they could learn to swim.

Port Orange is a wonderful place to raise children but in order for Port Orange to keep the young and upcoming professional adults(not yet married or have children) we need to follow an example of areas like St. Petersberg and offer more cultural activities to keep them stimulated and willing to stay and create businesses that cater to teenagers ,college graduates as well as the young families and retirees.We have an abundance of restaurants but not a lot of cultural venues that would so complete this beautiful city of Port Orange..

66 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Port Orange needs a Crime Watch page on FB.... all other surrounding cities in Volusia County have one.

Port Orange only has 1 major through-way going East/West (Dunlawton). There is way too much traffic trying to utilize this one major through-way on a daily basis. Why not widen Madelyn and divert some of that traffic.

Provide a place for people who enjoy hunting west of 95 on some of the city owned property.

Put more playground equipment for older kids back in parks

Raise the pay for Port Orange PD. They are the lowest paid in the county but do a better job than many departments. It is disgraceful that the city doesn't appreciate the excellent quality of the officers at POPD!

Redevelopment of the Ridgewood Corridor, take a look at South Daytona follow their initiative so that the eastern corridor flows along in the same theme

Redoing roads and lines in countryside reduce the litter along road/bike/pedestrian thourofares! reducing the speed of vehicles on the Port Orange SuperSpeedway Boulevard (Dunlawton) where the numerous different speed limits foster the carrying of higher speeds into the lower ones and the culture where no one wants to come in second.

Residents should be made aware of water problems as soon as they arise. Residents should be notified of problems such as excessive chlorine so they have opportunity to purchase bottled water when there is a problem.

Return benches to Votran routes and garbage cans at stops. Retrain police force and hire more seasoned officers.

Riverwalk developed with free parks/parking, bike riding trails, access to the river.

Safety. Fixing. Patrolling. Better económical Quality.

See Jan. 6, 2016 email from Harry Miller to Mr. Johansson

67 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Sell the former police station property on Dunlawton now that the city has a new police station on Clyde Morris.

Sequencing the traffic signals. My only real complaint is lack of managing traffic flow. Currently, the unmanaged system creates tension between drivers and encourages aggressive driving.

Signage announcing the existence and boundaries of Port Orange; many potential residents or investors think we are just Daytona Beach. Be proud!

Since I've lived here, I've noticed the water tastes horrible. There is a definite distinction between the rich and poor. The poor usually are on their own as far as safety. There is not a lot in port orange do do. There are a few parks with small playgrounds. No security. I saw an old guy on a bike trying to talk to small kids playing outside. He looked and acted drunk. I feel port orange could offer more.

Sloppy job of picking up yard debris and make people keep up there yards

Smoother traffic flow at major intersections; better aim on the median sprinklers

Solve the storm water flooding problems once and for all.

Something done with the traffic it's so bad at times on dunlawton you sit at the light forever they let three cars go the you sit again I hate the traffic.

Spreading development throughout the city.

Start paying our fire dept and police dept higher wages, for that matter all city employees below the managment level. Better parks without fences around them. It drives me crazy that we have nice sports fields and almost all have fences around them. I would like to see a beach volleyball complex built within the city

STOP attracting new residents and businesses. Just STOP already. Residents naturally filter here at a net gain already. No need to attract them. The continually growing volume of people and buildings has taken Port Orange from a very high quality city to be in to a borderline low quality city to be in.

Stop building "new" before the vacant has been occupied. Dunlawton & 95 used to be an organized intersection. Now it's a death trap.

68 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

STOP BUILDING ALONG DUNLAWTON. I MOVED HERE BECAUSE OF THE SMALL TOWN FEEL. IT NOW IS TO CONGESTED TO GET ANYWHERE. AND WHAT'S WITH ALL THE U TURNS.

Stop building more. Stop developing all the green spaces. Re develop and existing run down areas No more residents. There is enough traffic

Stop funding riverfront project and pouring good money after bad.

Stop harassment from police officers!!!!!

Stop pulling over residents for no reason like your officer did me...stop texting and driving including officers...lower property taxes. ..why am I paying school taxes with never having children. ..

Stop sending fire trucks with an ambulance to every call. We could save money, gas and wages. Everyone that sees fire trucks following ambulances around town says it is stupid and a waste of manpower and time.

Stronger code enforcement

Synchronize the traffic lights on Dunlawton and make the left turn lanes at Spruce Creek Road and Dunlawton"YIELD" lanes after the green arrow turn light instead of turning the arrow red.

Taylor Road and Dunlawton total gridlock, long lights, and too many lights. Trees in the way of storefronts but not enough trees are left in parking lots for shade. No burning ordinance to protect all the trees, structures, and residences. No enforcement or ordinance of loud motorcycles, cars, trucks, and planes.

The Community Services NEED TO WORK TOGETHER. I've had to call Animal Control ,the Police MANY times for drug house with dangerous dogs next door. Finally, a good tenant moved in and called Code Enforcement. The illegal broken fence was FINALLY taken down. If only the Animal Control or Police would have reported this to Code Enforcement, (code enforcement did nothing for me) dog attacks could have been prevented. Also the OWNERS of a property need to be notified for their tenants violations and police calls. If there are known felons and obvious drug deals going on in an area like mine,the Police need to be more proactive. Finally, our house was ground zero for all the drainage work that was done in 2013. Noisy, smelly, couldn't get out of driveway, Masci using my electric- now O have a huge puddle if water in my driveway every time it rains!

69 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

The main problem with Port Orange@ this time,and most will agree the growth on Dunlawton and I95,do not even like going to that area,way to congested and over built.

The police being nice to residence/people by saying Hello or being more friendly to people. They walk round like they are above the citizens that they are hired to serve and protect.

The traffic issues on Dunlawton ave and the increased presence of transiet or homeless is becoming a serious issue.

There was a question earlier in the survey about the city golf course...we have a city golf course?

Timing of stop lights on Dunlayton

To get rid of half the traffic lights on Taylor rd. It is asinine for a line of traffic to stop and build up for ONE CAR to pull out of a side street. People pull out perfectly fine from country side without the need of a traffic light, other subdivisions can do the same. Also, before I used to be able to get on I95 in 5 minutes, now since you can't take a left onto Dunlawton anymore from Taylor rd. It takes 10-15 minutes. That is horrible. Your supposed to help the flow of traffic with increasing population, port orange is hindering the flow and making way more congestion than it needs to be.

To stop bringing in so many businesses and not leaving any land for the wildlife.

Too many shrubs planted around new buildings and not being maintained.

Traffic controllers at schools should be there earlier, they arrive after the traffic is really backed up

Traffic is getting very congested, especially on Dunlawton and Nova. The traffic patterns around the new shopping center where BJ's is located is very complicated. The e-mails for utility bills are outdated and not user-friendly.

Use the citizen patrol to enforce the handicap parking spots. This will not only help the truly handicap, will also increase revenue to help with youth and senior functions.

Water prices / water bureau staff did not know how to help me get on line to pay my water bill., needs improvement..

70 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

We are really quite happy with Port Orange and since 1996 have owned homes in Ormond Beach beachside and Ponce Inlet. We love our neighborhood and will not move again in our lifetime! The only thing I can think of off hand is the fact that we did have a light pole get struck by lightening about 9pm in the evening back in the fall. The response time was about 10 minutes for a fire truck, quite quick for a police officer. It only caught fire for a few seconds and burned a branch on a palm tree so there was no real danger as we were all monitoring the situation. What I was shocked to hear was that we only have three fire trucks for our community! If that is correct then having more fire trucks for what seems a large area would be top on my priority list...

Wider sidewalks with all the strip mall style stores the signs need to be bigger. when you have multiple businesses you can't read the signs when there are several businesses on the sign at 45 miles per hour.

District 2

As a transplant from Virginia 28 years ago - no regrets. The one thing, I think, that would keep Port Orange a better place to live, work and play is for Port Orange to maintain the "hometown" feeling for its residents by curbing commercial expansion and residential growth. Just maintain what we already have, which in my opinion, is enough.

A traditional downtown with shops, cafes and entertainment.

1. Water bill is confuse. Should be easier to read as the electric bill. 2. Dunlawton from Walmart going I-95 is becoming a critical point to drive at peak hours. 3. Willow Run should be considered for re-pavement. 4. Welcoming city sign entering from I-95 exit 256.

A reduction of minimum water bill for a single household

Add a few more upscale restaurants

Additional sidewalks and bike paths to community restaurants, shopping would be ideal for this community. Higher end restaurants in Port Orange would be welcomed - Cheesecake Factory, Peach Valley Café, FishBones, Keke's. our community like Lake Mary with trails, restaurants, shopping, and entertainment.

An off-leash dog walk would be nice - not a fenced-in patch but a walk along a pathway of some type.

71 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Arrange for more professional performers at the amphitheater in the summer, more publicity and better management of introducing of event participants. I love Big Band music and so I went to a performance of big band music and the quality of the performance was poor and had no sense of passion for the music either by the band leader or the musicians. I felt I was observing a rehearsal. I couldn't force myself to stay to the end.

Be more supportive of small businesses. Too many restrictions and too many corp going up.

Being raised in DeLand, we are quite proud of DeLand's MainStreet personality. We'd like to see the Riverwalk completed and filled with retail, boutiques, and restaurants in order to provide Port Orange the 'feel' of a MainStreet. On a positive note, we'd like to say that the facelift done recently on the Big Lots plaza at Dunlawton and Nova is fabulous! We'd love to see some more of the established plazas get the same attention. (i.e. The plaza at Dunlawton and Ridgewood where Madelyn's furniture is and the Save the Animals Thrift Store.)

Beter post office/mail delivery it takes 3-4 weeks for forwarded mail? Workers can not read names to give correct mail to citizens?

Better roads better traffic control. i 95 interchange is a mess

Bowling alley

Build a wall too keep New Yorkers out!

CHEAP GOLF citizen attitude change toward more responsible driving

City contractors who paid a decent wage and hired locally.

CLEAN UP THE LITTER ON THE ROADWAYS & ENFORCE CARS BLOCKING THE SIDEWALKS.SAME AS LAST SURVEY!!!!

Clean up the trash on the side of the roads. It's an eyesore. We need a community campaign for not littering and promoting recycling. All businesses should be recycling too.

Clear notification of road construction prior to work with permits visible online and/or in an email. We cannot read these signs from the roads (i.e.: Herbert and Clyde Morris).

72 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Clearing auto accidents more quickly so flow of traffic is not impeded, & emergency crews can get to victims more easily. Can you train police recruites to respond to crash sites, place cones, direct traffic, etc.?

Code enforcement to answer hotline calls about neighbors trash ALL OVER THE AREA including lined up across the street and in front of my house. Tired of it.

Completing sidewalks/bike paths, ie: Spruce creek rd. and many other areas where you have to leave the path and rejoin. Over all maintenance such as trimming over hang/edging of side walks and bike paths, ie: east Herbert and many other areas. Fencing along clyde morris is a mess.

Continued and increased surveillance of public safety.

Create a city wide fiber network for residents, similar to how other cities have.

Don't know what you could do to fix the traffic on Dunlawton Avenue but it is a pain. Like to see more programs and activities for seniors. Good job on the "Pavillion" shopping center (except for the parking).

Dunlawton Ave. Is far too congested. Improvements could be made to spread business out across the city. This could also benefit a struggling business that does not see as much traffic allowing PO to foster all types of business.

Dunlawton blvd has become too congested.

Dunlawton is a very busy road. I try to avoid it at all costs. Perhaps the growth of industry on Dunlawton should slow down a bit.

Fiber optic television services in the entire city along with replaced poorly paved neighborhoods

Finish the riverwalk. fix the side walks and drainage ditch along north side of Herbert st west of Nova up to Bennets Hammock... school kids & elderly have to cross st.

For everyone, especially business, to have their business or house numbers in BIG numbers on EVERY business and home. Accidents can be prevented by doing this.

73 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Free Beer! Get Redbox to put kiosks outside of Publix and Walmart instead of inside, and outside of CVS and Walgreens too! friendlier police officers that don't behave as everyone is a potential criminal more bike paths/walking/running trails more soft trails away from busy roads more places to take dogs other than fenced in areas

Get a handle on the drug dealers in neighbor hoods. There is a young black who does his business on a skateboard in TOWNHOMES WEST. He makes frequent visits to several homes and we have also seen him all over town and Beachside as well.

Get some jobs that are not only minimum wage jobs. Traffic is past horrible. Get some restaurant and thinks that make sense. The Pavilion is a absolute cluster of things just put in that are willing to pay. There is nothing in Port Orange worth staying for. Myself I am trying to move away from Port Orange. I cant even get a job in this town that pays well. I have to drive to Orlando. Living prices here are also high for homes and no well paid jobs to support the prices.

Get the DOT to do a better job on timing traffic lights to insure ease of driving, and stop making almost all repaved roads "no passing" zones. I think the DOT actually stands for the "Department for the Obstruction of Traffic." Also, they have changed the east-west traffic light pattern at Nova & Dunlawton. It used to display left turn arrows at the same time, and then allow straight-through traffic. Now it's different, and much less efficient, especially if you are heading east on Dunlawton. Try it!

Get the rain water off the problem areas which you all are aware of. The city is getting so crowded on the roads we hate going out on the weekends for sure. Do we really need a gas station on every corner? Thanks for your time.

Help change underground motto from "Welcome to Port Orange,you're under arrest" to "Welcome to Port Orange, how can I help you."

Holding venues like big time concerts and festivals , overall I don't see how it could improve! I love love love this town!!

I believe that having access to reclaimed water in all neighborhoods would at least give me the opportunity as a homeowner to keep the outside appearance of my house as I desire, maintain curb appeal of our homes, and feel for open to keeping up and improving it's appearance.

74 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

I have never worked in Port Orange, so I cannot answer that, as to play I find that enough programs are offered to occupy my family if we so choose to take advantage, as to live: We love it!!

I honestly can't think of a thing that I feel needs to change.

I liked Port Orange better when there wasn't development on every corner. Trees are our friends. I thought Port Orange always got the Tree Award, but now most of the areas with trees have been cleared out for more stores.

I live in Pierpoint Apt Complex in Countryside and am wondering why the oak trees are not pruned as they grow larger. I was told by management when first moving here that the city does not allow pruning these trees, but are allowed to prune the palm trees. The oaks have many old branches falling into the yards and driveways which, of course, can be dangerous to people and parked cars. It would be safer to allow our complex to prune these trees.

I really enjoy the events at the City Center.

I would love to have better or more bike paths that are lit properly during the night. I am one who likes to ride and run, but at night many lights were out so I didn't feel as safe as I could have been.

I wound like to see the firefighters and police officers taken better care of. They are one of the lowest paid in the area and I feel safer here than many of the surrounding areas. I would also like to see safer bike paths... I am disappointed with the level of safety for bike riders on roads like Herbert.

Install new led street lights. less $ on city center improve peak traffic flow around schools get out of golf course business fix drug dealer problems volusia take over of police department

Less money spent on golf courses so very few people use and more spent on parks and events for children/families as well as taking better care of our teachers and first responders. While Port Orange is a fantastic place to live and work up to this point I fear we may become just another Daytona Beach before long with the trends I have seen. To many inexperienced/poorly qualified individuals are being hired from what I am hearing. Those who are qualified are leaving for a viable wage elsewhere when the money saved through retention isn't being considered. The city management appears only to have reelections in mind and not the welfare of the city residence or those who serve us.

75 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

less traffic

Less traffic backups.

Less unneeded growth of businesses/shops/restaurants and apartment buildings. It is ruining the Port Orange area. It is making traffic and life hectic. It causes more people to spend a "temporary" life here than to make this their permanent home. The temporarys do not care as deeply about what is happening to the city and its effect on its future. The unneeded growth and what it brings just add more disdain to the city.

Loh deposits they collectwer water bills they are outrageous for single people and refund some of the huge

Maintained sidewalks better, all along willow run Blvd and in front of my home on the side walks are dangerous to walk or ride a bike...I Love Port Orange.

Make your newsletter and online documents easier to read SUVs slightly larger print and more contrast. Getting older and eyes are failing,

Makes residential streets safer for children through development of traffic calming program

Making people fix their homes from storm damage within a year

More better paying jobs for those with degrees and advanced degrees. Make Port Orange (especially the Pavilion area) more like Lake Mary. Lake Mary attracted major companies and as a result, they've had a flood of young professionals that now live, work and play in that area. Those same young professionals would love to live 10 minutes from the beach and escape the gridlock of "north Orlando", but there are no jobs. Port Orange needs a few major corporations to set up shop near the Pavilion and this place will see a tremendous amount of positive and prosperous growth.

More bicycle paths and lanes. Clean debris from bicycle lanes (road sweeping) more bike routes, more walking trails

More city sponsored events fairs carnivals art expos etc

More comprenhensive and public recycling services. I live in an apartment complex that does not provide recycling pickup and I have not found anywhere convenient to drop recyclable items.

76 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

more cultural & sports activities, continuing education courses

More entertainment options (night clubs, gaming room, etc) for young and old

More entertainment options for the adult community - local bars, live music, outdoor festivals, cultural events

More events and entertainment venues. Wider sidewalks and more bike paths.

More focus needed for adults. All concerts, movies and outdoor events are child centered. I leave Port Orange and go to festivals in other towns.

More going on down by the water.

More green space and parks. more help for people that don't have a lot of income that want to raise children in a better area

More independent restaurants and coffee shops. A bookstore. Sidewalks along all major roads like Madeline.

More parks

More parks , open areas for recreation. Overall great city

More police visibility, especialy city streets.

More programs for kids, more parks, bike paths, dog parks

More quality outdoor recreational parks for adults with tennis, racquet ball, bike paths, rollerblading, walking, meditation benches, etc.

More running paths and well developed sidewalks

More variety and safe places for middle school and young teen to spend time after school and weekend that are free or low cost so they have something to do other than cause mischief or fall into trouble

More/better small crime policing.

77 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Motorcycle police are very rude. They also drive side by side in the same lanes.....isn't that illegal for everyone else? Police are always speeding. ESPECIALLY in school zones. That really upsets me and a lot of others! They take advantage. Who would pull them over?

My water main broke while I wasn't around. City said not on their side or responsibility. They have a monopoly as they are the only choice for water, now I have an $1800 bill for water I didn't use that went in my yard. Could've at least split it. Bull

NA

Pave Williamson Blvd to 4 lane at least in Port Orange. Clean the lake in the City Center. Fix left turn lights to cycle when no traffic is oncoming instead of waiting for complete cycle (421 to Yorktowne Blvd) Put candle sticks up to enforce right turn only from South Clyde Morris to 421

Paved bicycle trails

Pay our Police and Fire Department Personnel what they are worth.

Pay our police what they are worth

Pay police and fire personnel more money. They deserve it greatly.

Pay the Police better..... Stop being stingy with there pay and benefits.... They do the job you can't do..

Paying police officers comparable wages o stay and become vested in Port Orange. Treating POC with the same respect as other citizens.

Permits are ridiculous

Play. All of the sidewalks are along busy roads. So for kids to ride bikes from one park to another or to the skate park it is unsafe. No guard rails or anything. And not enough music, or places that allow live music, bands. please keep the beach open for cars

Please pay our police and teachers better. Thank you.

POLICE PRESENCE

78 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Port Orange has become overcrowded. Therefore traffic and noise level has increase. And errand that would take 15 before within Port Orange now can take half to an hour...Not a nice quiet community anymore. Not sure what you can do about the overpopulation. Good luck

Put up some street lights on Dunlawton

Shorter traffic lights

Slow commercial growth , roads are too congested

Small children parks, I know of none in my district to take my grandchildren

Some indoor parks that have climate control for a place to bring children in the summer

Stop building in places that the traffic is already horrendous. We don't need anymore gas stations or drug stores!!!! Maintain the roads and grass along roads. Clyde Morris in front of Kingswood and Herbert in front of BrandyHills looks like trash. Fire whoever is supposed to be maintaining those properties.

Stop cutting down our trees, building strip mall with businesses that fail and leave empty, ugly stores. Soon Port Orange will be a cement city just like Orlando. Why build another Walmart when I heard on the news this morning that they plan to close over 100 of their stores. Walmart has made small businesses to be a thing of the past. I understand about progress but in my opinion Port Orange has lost sight of their slogan,Port Orange City Beautiful and given into big business.

Stop lowering taxes - you need the maximum investment in infrastructure like safe sidewalks on every city street that connect communities and more bus routes operating every day of the week until end of retail hours..

Street lights on City Center Drive. The street is so dark at night I'm afraid to walk around the lake.

Stronger code enforcement. We are becoming a community of rental properties. Better enforcement of parking regulations. Stopping people from parking on sidewalks. synchronization of traffic lights to move traffic more effectively on major streets.

Synchronize the lights on Dunlawton!!!! Awful.

79 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Tear down building at Williamson and Madeline please. It's been too many years and is a complete eye sore.

Tear down the abandoned church that was never finished on Williamson and Madeline. It is a magnet for vagrants and drug deals.

Thank you for the new WalMArt on Madelyne. We need another fast food store on that corner. Something like Arby's. the city design has hinged too much housing/traffic on Williamson south of Dunlawton and West of I95 which seems to make the newer/more upscale part of the city actually somewhat the least liveable part of the city

The flooding is a real problem for homeowners. To know the city has water pumps and they are not turned on when needed is heart breaking when your home is effected.

The police force is more interested in misuse of power to satisfy their ego's then protecting the public. They have turned into a Nazi organization and have forgotten they are paid to serve the public and we pay their salaries. I also do not like. as a Realtor, that I cannot put up open house signs, that we pay 7 people in the city to drive around to take them down. I realize they are taking down other signs as well, garage sale etc... but let us Realtors serve the public as well to get their homes sold. The internet alone is not enough. If we are leaving our signs up then fine us. That way the city will keep the streets clean and make money, not spend money to do it.

The timing of the lights is not good, especially at Herbert and Us1, Dunlawton and Nova. Dunlawton Ave is getting to congested. I love Port Orange I have lived in the Daytona Area since 1984 but moved to Port Orange in 2000 and I love it there Thank you

The traffic along the Dunlawton corridor is starting to get pretty miserable, especially as one approaches the I95 interchange. Port Orange is rapidly going to find this single main point of access to I95 and destinations west of it to be a major limiting factor to further growth.

The traffic is horrible it's always congested the school areas are as well.

80 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

There is a movement to pay min wage of $15 p/h throughout the country. Our police officers get barely a few cents more than that and put their lives on the line every day. Our property taxes could be raised by less than a dollar per week and give them a fair wage. To boast about how great our taxes are when we are losing officers to neighboring cities who pay substantially more is disgusting. The City should be ashamed of itself in my opinion. When I moved here, the wage for a State Trooper was above $15 p/h - today we are protected by Police Officers earning that same amount. How you can justify this I have no idea but come election time, I will hold you to your promises you made when I asked these questions a few years ago. You will not get my vote again - you all need to make way for people who will do what they promise.

There wasn't a comment section so I'll add it here. I believe our city employees are very underpaid comparing to surrounding cities. I feel it should at least be competitive and comparable wages. Thank you

Time the traffic lights properly, hitting every single red light makes people want to do bad things.

To accept more color citizens to be employed at your agency

To get a stop sign at Madeline and Red Pontiac!

Too many chains, big box retail and restaurants. Not enough uniqueness. Someone visiting us described port orange as "generica".

Too many empty buildings

Traffic along Dunlawton and other streets is becoming too much.

Traffic congestion is a growing issue in Port Orange and getting worse each year. City Gov. keeps allowing more and more development without a way to handle traffic increases.

Traffic light timing needs to be re-assessed. need to consider relief for utilities of partial year residents.

Traffic lights on Dunlawton are too long. I wish Port Orange had a Newcomer's Club or Welcome Wagon. This would help newcomers who choose to relocate to get acquainted with other people new to the area and to the areas' services, as well. Also, I feel that it is hard to find a good job in this area. I am coming from the corporate world with a Master's degree and find it difficult to find quality employment. Thank you.

81 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Traffic out west is difficult. If something could be done, it would be good. Also -- no more drug stores or car washes! More green and more bike paths. But I love Port Orange!!!!!

Try to spread development throughout the city, not just in one corridor of Dunlawton. Would appreciate less focus on baseball/softball fields and become more well rounded with other sports, think football/soccer as far as lighted field space is concerned. Plenty of areas on US 1 that could be developed.

Waterfront (river) park

We need to pay our officers better! wish they would fix the big dip at the end of my driveway to the drain on the corner...instead of saying, 'this is the 3rd time we've been out here. when it storms it fills up with sand and gathers water. front/back end of car scrapes if not careful everytime someone parks in driveway. it's not my fault or responsibility and just want it fixed.

District 3

ease traffic problems on Dunlawton

More leisure programs available for adults who are still working, i.e. evenings & weekends.

A city council that supports their Emergency Services Departments.

A completely different city council. One that cares about the city as a whole and not just their own areas or pet projects.

A little more variety of businesses

A New Years Eve Celebration at the City Center. Almost each of our sister cities (Daytona, NSB, Ormond) has some form of celebration...

A Taco Bell

A walkable downtown area with nightlife

82 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

A Whole Foods

Additional upscale restaurants

Alleviate congestion on Dunlawton/Taylor Road

Batter street lights in Summer Trees

Better advertisement of the public parks and the equipment/activities available in the public parks.

Better Communication with those who live here.

Better drinking water quality

Better driving conditions on main roads and more police oversight of drivers!

Better fences around elementary schools!!! Specifically Sweetwater. It would be nice if there could be something done about the rancid smell at the all children's park.

Better pay

Better planning for traffic. Making development accountable for their impacts.

Better planning of traffic concurrency

Better redevelopment of the east and north parts of the city. Better online services

Better shrubbery trimming at commercial entrances and some intersections, esp. Herbert & Jackson, a nearly blind intersection better tasting water

Better timing of traffic lights (if that's possible)

Better traffic control near major shopping. Higher end shopping and restaurants. Keeping our road ways and shopping centers clean and more landscaping. Our welcome to Port Orange sign is a true disappointment. Having a huge Goodwill sign on our main road was not a good thought. I donate to them all the time, yet it gives our community a lower class of vision. All the added fast food and gas stations are making us no different then any other

83 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

pull off for travelers on 95. I move here thinking we were more of a hometown community and now feel like we are trying to attract any one to stop and use our area.

Better traffic control on Dunlawton.

Better Traffic engineering better traffic flow along Dunlawton, its becoming a nightmere between Clyde and Airport Rd. Taylor Branch needs to turn west again. That silly roundabout behind BJ's going east before going west was a huge mistake, sorry but true. better traffic light management during times of heavy traffic on Dunlawton

Better traffic management (Dunlawton/Taylor under I-95 has become a choke point that seems to be getting worse every month)!

Better traffic management. Dunlawton and intersections esp around 95 and Taylor's rd branch and Yorktowne/ Dunlawton are terrible. Also many intersections lack right turn lane-- - poorly designed.

Better traffic patterns and red light timing.

Better traffic plan for growth and better cooperation with nearby cities.

Biking and walking paths, away from traffic.

Can't think of anything. I think Port Orange is great.

Change how the traffic lights work at Dunlawton & Swallowtail/Village Trail. Left hand turns for both sides of Dunlawton at same time & straight for both at same time. Now, Village Trail left turn drivers just keep turning after arrow is gone. A lot turn in front of green light drivers trying to go straight across. Thank you for the longer right turn lane from Dunlawton on to Village Trail.

Change the trash/recycling vendor. Plus, why do we need 2 trash pickups/week, I would think 1/week is enough and save some $.

City needs to fund operating costs for county homeless shelter.

84 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Clean up city owned property around Clyde Morris/city center areas Have a fire station on Clyde, and a you can't hardly see it.

Continue to develope major areas inside city limits like the riverfront and the Dunlawton corridor. Draw in more companies to provide more potential jobs for residents. continue to put the money necessary for infrastructure to control and supply clean water. To adopt more social and recreational programs for the young and older citizens with more notification to the public about these.

Continued strong Police Force controlling the traffic lights better along Dunlawton Ave coordination of traffic lights on the dunlawton corridor

Create a foundation that benefits parks and recreation. curb commercial development development on Dunlawton Ave. needs to slow down--the street cannot handle the traffic when snowbirds are here; they are continuing to allow more businesses to open such as Murphy gas; when we already have numerous gas stations; the light at Williamson & Dunlawton is terrible--cannot handle the traffic at rush hours.

Dining choices are excellent but entertainment choices are lacking.

Do something about the constant rising cost of water. My water bill has more than tripled since I moved in in 2001. Usage is the same. We are not wasteful. driving on Dunlawton is a mess. Maybe it is time to stop developing this area. It gets worse when the snowbirds arrive.

Dunlawton East and West From Clyde Morris To Sum- mer Trees, Traffic Congestion 8a.m thru 7p.m. Also, a need for traffic light at Crane Lakes/Taylor Rd

Dunlawton Ave is a cluster near Taylor Rd. Way too crowded and the traffic lights don't help at all. Also, trying to pull out onto Yorktown Blvd behind the Wawa is dangerous. It's hard to see traffic coming behind that humongous Goodwill sign. Someone is going to get t-boned one day. New development needs to be spread out down Dunlawton and not just around the

85 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Altamira area. Also, while PO does have several restaurants to pick from, it does lack places for entertainment or that would appease adults. A bowling alley and a down town area like Flagler Ave in New Smyrna would be nice.

Dunlawton Ave. is getting ridiculous.

Dunlawton is a mess to drive. Particularly between Clyde Morris and Williamson. Police should obey the same laws that they harass the citizens about

Ease of getting to stores restaurants ,etc within a convenient drive

Easy access to shopping, restaurants and medical needs. Also a very beautiful city.

Everywhere you, you have to go through the Yorktown traffic light. When you go North at the Yorktown light the straight-thru traffic has to make a slight left bend which is not marked or highlighted. If you go straight, you will hit the curb which is not highlighted,

Extend the sidewalk from Crane Lakes to Forest Lake Preserve sidewalk.

Few good jobs, this is a bedroom town. Traffic at Dunlawton not completely thought out in terms of the amount of growth in this particular area. More development coming at the south end of Airport/Williamson with no I-95 access from Pioneer Trail with soon exasperate the situation.

Fix Drainage!!! 2nd 3rd 4th and 5th streets FLOOD!!! fix dunlawton ave. by 95 interchange. Too congested with all your development. Put back left turn from taylor rd. ext. to dunlawton.

Fix intersection at RT 95 and Dunlawton and put back the right to make a left turn from Taylor road to dunlawton going west. Everyday I am in a back up and something needs to be done. Thanks

Fix intersection traffic for timing

Fix the Dunlawton/Yorktown intersection! The traffic stacks up way too deep and the left turn light leaving BJ's needs to allow more cars per cycle.

Fix the major traffic issues at the Dunlawton and I-95 area.

86 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

FIX the nightmare of the Dunlawton/I-95 intersection!!! Entirely unacceptable design and implementation.

Fix the screw up with traffic on Dunlawton by giving Dunlawton longer coordinated lights and reopenTaylor to lessen the traffic at the Yorktowne intersection!!!

Fix the stupid road design at Dunlawton and Taylor. You have made access to 95 unbearable because of BJs. People make u-turns in front of Target because of this nightmare. Police rarely visible. Return our access please! Hate what has happened -- stupid planning.

Fix the traffic jam on Dunlawton! Install a traffic light on S. Williamson and the entrance to Sanctuary On Spruce Creek subdivision.

FIX THE TRAFFIC PROBLEM HIRE ENVIRONMENTAL SCIENTISTS TO DESIGN MORE ECOLOICALLY FRIENDLY PUBLIC AREAS

Fix the traffic problem on Dunlawton at Williamson to I-95 to Nova.

Fix the traffic problems around Williamson/Dunlawton.

Fixed the traffic along Dunlawton. And return Taylor Rd access to Dunlawton. That is a terrible mess

Fixing the high traffic conjestion on Dunlawton from Clyde Morris to I-95 entrance

Flashing lights for people to cross main roads in neighborhoods to signal cars to stop for pedestrians. I have almost been hit numerous times trying to cross over willow run at hidden lake.

For City Officials to actually get involved in the various aspects of living in Port Orange then make logical decisions. In other words, the Millennials are becoming the group of people the City needs to listen and focus on, not the has been, nothing new in my life older generation.

Free beach access

Get rid of and keep out any future low income housing. Pay the cops and firemen more so that we can keep more of them long term. I would not be here for it not for an experienced paramedic who saved my life 5 yrs ago. Experience in police and fire services will pay great divide a long term!

87 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Get rid of Councilman Bob Ford and stop listening to his activists like Ted Noftall, Newton White and Mike Gardner. Bob Ford is extremely negative and need to be impeached. Those people do not represent 98% of us, the satisfy residents. We do not share their negative view points about the City. We are very happy with Port Orange.

Get rid of Mayor Green and his cronies. Turn police over to Sheriff. Fire all public works. Take bids from the public for services. Go back to FDOT guidelines for storm drains, roads and other trsnsportation needs. Reduce city staff by 75%!! Very doable!!

Get the traffic on Dunlawton under control. More jobs with business off of Williamson. More, bigger bike paths to keep people bike riders off sidewalks and roads

Getting the city to squarely address pension fund deficits, and telling the citizens what the plan for doing so actually is.

Greater networking and outreach between police and youth. There is a low level of trust for police among our youth. That is a dangerous foundation on which to grow.

Have less traffic lights on Dunlawton.

Have more dog inspectors. Too many dogs barking, disturbing to neighborhood

Have more parks suitable for walking.

Higher end dining options that aren't necessarily national chains. Widen Williamson north of the Pavilion to Beville Road.

Higher paying jobs are needed in the city.

How about quit trying to tear down all the trees and green areas and instead rehabilitate existing structures and areas

Huge Mall

I have heard a lot about the pay of POPD and how low it is. I think to continue the quality of life we've come to expect here, the officers who protect us deserve the best because that's what they provide.

88 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

I have one main gripe and that is the waste of city water on Dunlawton, some areas have minor flooding and seems like wasting water, when you impose water restrictions the city still waters and the city should abide by the restrictions just like the residents.

I have only lived here for 10 months and so far I am happy and impressed with services provided by the City of Port Orange.

I LOVE PORT ORANGE

I wish city officials put a higher emphasis on the appearance of the Dunlawton corridor. It looks very bland compared to other Florida cities with the same or higher quality of life. Intersections and medians should be extensively landscaped to really give that wow factor to better the chances of turning first time visitors into returning visitors and maybe even residents and/or business owners. Port Orange's appearance does not match all the great town that is. What ever happened to "unique by choice, not buy chance"?

I would like to be able to turn left onto dunlawton from Taylor Road again. The traffic turning left from Yorktown onto dunlawton heading west is quite overwhelming and only getting worse with the additional businesses in the BJ 's plaza. Thanks

I would like to see a big shopping Mall.

I would like to see more cultural awareness in Port Orange. Celebrate the diverse population with acknowledging Dr. MLK Jr. Day, Black, Hispanic, Asian History Months, etc. if we had a well developed homeless shelter/program improve customer service at water department

Improve Dunlawton, reduce cost of sports, increase playgrounds.

Improve the traffic flow situation along Dunlawton, especially from Home Depot/Walmart towards the interstate.

Improvements along the Causeway and doing "something" with the "River walk" area instead of making more Congestion and Clutter in the area of Clyde Morris to I-95 !

Improving traffic flow East to West corridor

89 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

In my opinion the City has become overcrowded. Non-stop development on Dunlawton and with Housing, but it is still a nice place to live.

Increase number of traffic lanes on Williamson between Taylor Rd. and Beville Rd.

Increased safety as crime and burglaries have increased per news reports. More entertainment/clubs/activities for adults 50+

It's good

I've lived near Willow Run park in district 3 roughly 20 years. I used to walk my dog to the park located at Horizon Elementary and let the dog run and play inside the fenced in field since I was a teen. I've noticed that people caught on to my idea and began doing the same with their dogs, but they never realized that I had my dog go poop at home before we got to the school.Those people let their dogs go in the field where the school children play, prompting a No pets sign to be posted and ultimately making the school lockup access to the basketball courts and ball fields. I recommend a portion of the field be assigned to dogs to run and exercise to accommodate the growing population of people with dogs in district 3 surrounding Horizon Elementary / Willow Run park.

Jobs are only medium and low wage, more concentrated in retail, restaurants, etc

Just moved here so everything seems great

Keep the Garbage collections trucks out of the area of the high school until after 8 AM on school days

Keep the racism at a minimum. That's with residents and especially police officers keep web site updated

Larger major corporations in which to work at.

Last year I commented on the messy condition at the 95/dunlawton interchange and am pleased that this was remedied !

Leave some forest alone stop bulldozing every piece of forest thats left less building on dunlawton. enough already

90 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Less chains and petrol stations. It seems like every time we come back there's half a dozen more around. We chose Port Orange because of the attractive scenery. Soon, there won't be anything left of it. Apart from that, we LOVE PO.

Less commercial building along the Dunlawton/I-95 area. This area is becoming extremely congested and somewhat dangerous to drive through, especially when the seasonal residents are here. less construction of homes and businesses.It IS GETTING TOO CROWDED. less dunlawton traffic

Less senior citizens driving less traffic less traffic less traffic

Less traffic

Less traffic congestion on Dunlawton. I hesitate to go out because of it.

Less traffic!

Less traffic, less commercial development

Limit future development of commercial and residential property.

Lower cost of water/trash service, improve the online payment system for the water/trash service, to many fee's added in the water bill that should be on the county not the city for funding.

Lower property tax

Lower property taxes!!!

Lower taxes. There should be a trade off between services and what people are supposed to pay.

91 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Lower the cost of water. My bill is astronomical.

Maintain what is already in place as the 2nd safest city in Florida.

MAJOR REST. LIKE A CHEESECAKE FACTORY. LOOKS LIKE THERE IS ROOM IN HE PAVILLION.

Make a left turn from Taylor Rd. going west on Dunlawton

Make the speed limit on Dunlawton 35-40--not 50. There are so many people there, especially during race season and in the winter with all of the snow birds.

Manage growth. With all the new homes and businesses in port orange, why is the budget always an issue? mass transit ?

Me personally, I would like to see some more live music. Also, what you can't control is, the attitude of some residents and business owners when you solicit them for business. General attitude and professionalism is great! Don't know if I can say this but, better than Daytona.

More activities for residents

More affordable housing - higher wages

More bicycle friendly roads. more bike paths, pedestrian walk ways

More bike trails and recreation facilities.

More chain restaurants such as Steak and Shake; Krispy Kreme; etc.

More community activities - like New Smyrna. NSB always has events going on.

More cultural events, festivals.

More dining establishments that are not chain restaurants and better traffic flow on Dunlawton

92 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

More efficient website.

More employment opportunities more festivals, wine walks, art shows. More restaurants

More Fine Dining-Less Fast Food

More green spaces. Too much development, whenever a new restaurant opens one of the older ones closes

More night-time entertainment options.

More parks geared towards children 3 - 12 with plenty of play equipment would be a definite plus to the community. Also, there are some very old (and pink) street lights that need to be updated.

More playgrounds

More police patrols in neighborhoods like summer trees south

More quality jobs more recreation programs, esp. for seniors; seems to be biased to children's programs. Improvement of the water bill issue (warn people when usage is high)

More safe walking trails.

More schools more senior citizen out reach programs

More/better bicycle access/paths, for general crossings , and also getting to the other side of I95. Also universal sidewalk width and access based on road width.

Much Better quality of dining and shopping !

My biggest complaint is street lights, it's so dark driving on a lot of streets in Port Orange. Otherwise, love it!

93 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

n/a

Need better cycling options. The ones we have are short or cross busy roads.

Need more roads to transverse I-95. Dunlawton get very congested at times from West of I-95 to Clyde Morris. Starting to remind me (again at times) of congested area's of lived in, ie; Long Island, The "OC in SoCal" and a short stint in North Orlando and of course South Fl.

Need to increase roads and I frastructure.

NO parking on both sides,and the end of short driveways(parking in the street both sides)Zero lot line is the reason for most of the problems with parking both sides.

Nothing, we pretty much have it all

Our city is very clean. Plant life along streets is cared for extremely well.

Our police officers deserve a pay raise. They do a terrific job keeping our streets/people safe. They are the people who put their own lives at risk daily, therefore I believe they should be paid top dollar. They are the heroes of Port Orange. Along with fire and rescue.

Pay our law enforcement

Pay our police officers more so they don't all leave.

Pay the cops more!

Paying our emergency responders a little more for their invaluable services that they provide.

Plan better. The growth and traffic are ridiculous. planning for future development

Please improve and keep up on Maintaince in dog parks... Fresh bark chip on the ground would be greatly appreciated. Also please clean up the signage areas on Dunlawton and Ridgewood.

94 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Police department needs training on how to work with the public. They are arrogant and difficult to deal with. The water department is terrible to deal with. I was told there would be a charge for someone to come out when we had an issue. Another time workers were in our yard yet we received no notification of what they had done. When I called, no one had a clue. Someone came out on a Sunday once and was doing something either with the meters or the reclaimed water spigot. Again, no knows a thing.

Police enforcing the left lane for passing only! Not for cruising and holding up other traffic. It can cause accidents and/or road rage.

Port Orange has limited east-west roads thereby causing Dunlawton to be the major corridor, not only for Port Orange but for the beachside. Opening additional east-west corridors so that people would have alternative roads available to travel from one side of the city to the other.

Property taxes are a bit high as is the water bill!!

Proximity to airport, interstates, ocean, shopping, and local events (NASCAR, Main street daytona, NSB...) pt. orange is a fine place to live. happy to be here.keep doing what you're doing. reconfigure the traffic patterns on Dunlawton and Taylor Road...... very poorly planned for the growth that city approved !!

Redevelopment of older neighborhoods and commercial areas.

Reduce the speed limits or curb the high speed drivers especially on Dunlawton and south Williamson Blvd from Daytona right past Dunlawton past Summertrees Road to Airport Road...feels like we're driving in the Daytona 500! Speed kills!

Reduced traffic & building on Dunlawton, upgrade & remodeling of existing blding. I.e. The strip plaza @ U.S. 1 & Dunlawton. Free access to beach in port orange!!!!!  

Reduction of new construction to allow infrastructure to absorb present congestion and then re-evaluate any new projects.

Remove some of the cement barriers that greatly limit the number of cars that can be in the left turn lane (especially York Towne Blvd heading north.) Reduce traffic on Dunlawton Ave, it is horrible.

95 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Reopening the access from Taylor Branch Rd to Dunlawton and the I-95 access. This continues to be an issue. The lack of thought when the growth of Williamson Rd traffic expanded shows the lack of concern for current and past citizens and gives priority to those newcomers. The same thing is being repeated with the intersection where the Taylor Rd traffic was rerouted too. With the Wawa opening (terrible access) and the expansion of that entire shopping center the traffic has become horrendous. Think ahead and plan better. The access some of these new businesses have are so odd and don't make sense. Residents coming from Taylor Rd should have easy access to I-95 and not be punished by the City's poor planning. The closed off U-turn only adds to additional safety issues as the area is not monitored by law enforcement and travelers continue to make illegal u turns. On a more positive note, I love Port Orange and the family feel we offer. I wish there were better advertisement on all activities to get more community involvement. Help promote local business and advertise family events. Social media activity is lacking even though you state it is alive and well. resolving the continued turn over of department heads in city government so they can effectively perform their jobs Until huge pension debt to police and fireman is resolved-and put under control we will never be fiscally sound

Return the Taylor branch Rd / Dunlawton intersection to the way it was.

Safe Bike paths!!

Sidewalks and signs across from Sweetwater elementary school. They also need to do something about that ugly trailer in the school yard. Their maintenance people need to do a better job of cleaning up the big leaves and trash from the school and the traffic it produces. Also. since Hooligans came in the trash and beer bottles that accumulate for weeks around that whole corner is ridiculous. Nobody ever picks them up and they blow through our neighborhoods. The large ugly flowers in the middle of the road also collect a lot of trash and block your view of cars coming. I have almost been hit there several crossing the street myself. We are really tired of cleaning up everybody else's leaves and trash.

Sidewalks on Williamson end abruptly on west side of road after Publix plaza. Traffic on Dunlawton around interstate especially midday is very slow.

Spruce up the older sections of the city before allowing any more new developments in the west.

96 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Staying on top of panhandlers. We've been approached more and more frequently lately. Specifically at the pavilion, Wal-Mart, Publix on Taylor. We have had several scam solicitors cine to our door in coquina cove lately.

Stop adding businesses that you can't support the traffic for! Also, PAY OUR COPS! They're out there working to keep PO a great place to live, and we treat them like crap in regards to pay & benefits

Stop all of the building! Pretty soon it will be like Altamonte Springs as far as trying to drive around the town! Have the police start enforcing the "NO U TURN" sign in front of the BJ"s complex. Have the Police start following the same traffic rules as we have to follow. They give tickets for for the same infractions that they violate daily. Have the traffic lights by I95 adjusted during rush hour to accomodate the amount of cars traveling on Taylor/Dunlawton. Cars going east get backed up between I95 and Williamson. stop any more development!~! It's getting too crowded. Traffic is horrific. closing left turn off Taylor Rd worst decision EVER! Just causes more traffic congestion!

Stop bringing low income apartments and low class places like the Waffle House into this city. It's attacting people who live in low income apartments and eat at the Waffle House. Crime is going up because of this. I saw a prostitute on dunlawton yesterday, and the homeless guy who holds signs on Williamson for half the businesses in the Pavillion, while playing on his phone is ridiculous. This is supposed to be a nice place to live. I'm ready to move and I'm definitely not voting for anyone currently in office as you come up for election. Also take notes from New Symrna and Ormond on how to do family events. My family typically travels there instead of going to Port Orange events...if there even are any events. I'd say overall I'm dissatisfied with this city as of the last five years.

Stop building, use some of the existing buildings that have been vacated.

97 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

STOP THE BUILDING ON DUNLAWTON AVE. I know it's all about the move the businesses can bring in to you, but enough is enough!! The traffic is out of control on that road now and also on WILLIAMSON BLVD heading south from PO Pavilion to Beville Road (THIS SECTION NEEDS TO BE WIDEN TO A 4-LANE ROAD) We have lived in PO for over 20 years and have always enjoyed it until recent years. We will probably move to another city to retire in. And we are also very disappointed in the politics and the inability to handle the water bills and/or the mismanagement of monies of past and present. Changes need to happen, as do the "elected officials"; for a city that will not help improve the quality of life for the homeless (because, of course, Port Orange doesn't have a homeless problem, WHAT??) is also unimaginable to us. Most of us working stiffs are only a paycheck or two away from a possibility of being homeless too. Every city in VC has a homeless problem and the fact that our city won't commit to help with their share of the Safe Harbor Project expense is shameful. Maybe those smart city "elected officials" should go sleep outside one night in the cold for a dose of reality for those less fortunate, We look forward to the next election to campaign to get rid of them all. Where the residences of PO want to spend their money should be decided by a citizen vote and not by the (3 of 5) talking heads who are out of touch with reality. Shame on them.

Stop the expansion

Study the increase in traffic on major roads. It would appear that traffic congestion is increasing, and our community might need to take a look at long range responses to it.

Synchronization of traffic lights along dunlawton from 95 east bound in The morning and from Clyde Morris west bound in the afternoon. Bottleneck issues west bound at 95.

Synchronize traffic lights on Dunlawton Ave.

Taylor RD TOWARDS -I95 IS WORSE THAN EVER DETOURING THE I95 TRAFFIC AROUND BJ S IS TERRRIBLE AND NOW WITH THE WAWA AT THE CORNER U JUST MOVED THE PROBLEM FROM ONE CORNER TO ANOTHER

The city has to correct the traffic on Dunlawton. We need and alternative route from the south side of Port Orange to get on the west side of I-95. The routing of traffic behind BJ's is a terrible mistake that leads to excess driving miles, exhaust pollution, loss of time and traffic tie ups.

The city utility bill is very high especially if compared to new smyrna. Water should not cost that much to use.

98 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

The traffic has increase and is horrible. I understand that Port Orange is growing but I feel we are outgrowing our streets.

The traffic is absolutely awful and the way you have changed traffic direction by Golden Corral is a joke especially by visitors

The traffic on Dunlawton, generally near target/ bjs gets bad after 2pm on weekdays. Sit through a few lights if I need to go up that way. Traffic sometimes can get backed up near Pavillion all the way down by Home Depot the traffic situation on Dunlawton has become horrendous...between the multiple traffic lights, the volume of traffic and the ridiculous change of route direction that came with BJ's on Taylor/Dunlawton it is a nightmare trying to move about the city. What should only take 10 min. to get to can take over 20 min. to a half hour. The worst section is starting to be where 95 passes over Dunlawton, it seems to be a bottleneck that slows traffic to a stop even on a green light and causes drivers to become frustrated and make dangerous moves. It's enough to have started me thinking of other places to retire to.

The water department is poorly managed. Last year, I added my information for paying my utilities online automatically. Everything was set up as it was supposed to be. For some reason, they have it set up that it isn't drawn automatically for the first time, but the following payment. This was not clear online. Therefore my payment was late. They came out and shut my water off after hours. I have 3 kids, therefore I needed them back on immediately. The serviceman admitted this happens all the time, and the new management is poorly managed. When I called to complain and point out how the HUGE after hours extra fees should be refunded since the automatic payment stuff isn't clear, I was treated very poorly by employees. Worst off, the big boss lady was very nasty and refused to work with me. I'm a former reading teacher, so it's not like I didn't read everything available to me. AND the late notice came LATE in the mail due to a holiday, which I was told "happens" sometimes and isn't their fault. So... I suggest better customer service at the utilizes department, training for management, and much more clear information for billing online (if it hasn't been fixed already).

There are many shopping areas and makes it very convenient to get to.

There are multiple residential subdivisions within the city of port orange. I think the City should give incentives for community events within those individual communities that bring residents together in a safe environment (outside of just the large City events that attract residents from other Cities such as the Christmas parade or family days in October).

99 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

There are some street lights along the sidewalks on Taylor Rd between Williamson & Summer Trees Rd that need to be painted. If they could be an ORANGE color (for Port Orange), it would seem appropriate. No one seems to know who is responsible for their upkeep.

There is just so much traffic on Dunlawton. I don't know how that issue could be resolved.

Time the lights better on Dunlawton! Also the new light at Town West Blvd takes entirely too long to allow a left hand turn onto Williamson. Especially during low traffic times of the day. Can this be fixed?

Time traffic lights in Dunlawton to avoid so many stops.

To bring MORE family options for fun for a variety of children ages. Such as a Dave and Busters, bowling, etc. THAT'S WOULD BE AWESOME!!

To do something about Heavy traffic on Dunlawton too much building in short period of time takig away quality of lie for the envornment ad animals I havvr seen more dead animals in the streets than ever befor also too many no turn on red signs where they don't make sense

Traffic along Dunlawton has gotten so much worse in recent years and it does not appear that timing of street lights is adequate.

Traffic between Clyde Morris, Dunlawton, Yorktowne, and Williamson has become awful with the new developments by BJs. We love all the new shopping and dining options, but have found "back ways" to get across town because traffic can be really bad depending on the time of day. I grew up in PO, then went away for school in Gainesville (UF) and Orlando (UCF), but chose to come home to PO for my career. We love it here, and love how much it has grown. My husband is from Pembroke Pines and finally feels like he lives in a true family-friendly suburb; the traffic here is NOTHING compared to South Florida or even Orlando. But, it has worsened as the city has grown. We're very happy here otherwise! traffic control

Traffic control and flow in light of rapid development and growth is challenged. traffic control on dunlawton! Area is overdeveloped and traffic moves way too fast for the area.

100 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Traffic control. Watch people making illegal u turns all over the place especially in front of target give them tickets. It's very dangerous

Traffic control. Make Widen Williamson Blvd. to two lanes through to Beville Rd.. Traffic congestion on Dunlawton is growing !

Traffic during the day on Dunlawton is a mess. Also, I do not like that my tax money is not properly distributed through the city. Port Orange is a safe city and without proper pay for our emergency services the city will suffer in the future. I am not planning on staying in Port Orange when I retire because of this.

Traffic enforcement

Traffic flow and certain traffic lights that are set to two minutes even when no cars are coming.

Traffic flow on Dunlawton

Traffic flow on Dunlawton has become congested with new development, BJ's traffic flow and Highway 95 construction.

Traffic is getting to be a real problem all over the city. The city and county need to really look at the congestion on Dunlawton.

Traffic issue must be fixed all along Dunlawton - especially near Target and BJ's

Traffic issues on Dunlawton

Traffic issues on Williamson blvd and dunlawton blvd

Traffic management on the west end of Dunlawton Avenue needs attention. Removing the left turn lane at Taylor and Dunlawton is very inconvenient. The left turn lane at Yorktown and Dunlawton is often very congested. An alternative major east-west road would help ease that congestion. The traffic congestion that occurs twice a day at SCHS is also troublesome. It would be nice if there was a bypass to be able to avoid the high school entrance, as the bypass near Westport. I am also concerned about the number of abandoned buildings in PO. I think that more attention needs to be given to this. I think that Port Orange's rapid growth needs to stop. It's now affecting our quality of life negatively.

101 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Traffic management! We have great businesses on Dunlawton but traffic management is atrocious. Whenever I see a traffic signal malfunction and I call PO police they usually tell me to call FDOT and NOTHING gets resolved. The traffic signals are not the most state of the art, as an example, at the intersection at Williamson and Taylor Rd, the traffic that heads East and West on Taylor Rd, gets too much green light time causing those turning onto Taylor Rd from North and South Williamson longer delays. The traffic signal remains green on Taylor Rd East/West bound even when there is NO traffic coming and ignores traffic trying to turn onto Taylor Rd. It would be really nice if Port Orange could get more input into how the FDOT manages these signals. Very frustrating!

Traffic on Dulawton is terrible

TRAFFIC ON DUNLAWTON IS A VERY BAD!!! Solving that problem would be awesome!!!

Uber

Undo/fix Dunlawton from I95 to Yorktowne Blvd. Add longer left turn lanes from North bound Yorktowne(Wawa side) to Dunlawton. Right turn lanes from South bound Yorktowne to Dunlawton. Put back the left turn from Taylor to Dunlawton. Add a light in the middle between Yorktowne and Taylor out of the Bj's complex.

We have easy access to the neighboring communities and access to the interstate roads.

We just moved here, some sort of package letting us know where things are, where to go. Etc. in this questionnaire I found a channel that will help us. This is what we need.

We need another road from Taylor under 95 so that we can bypass Dunlawton that would reduce a lot of traffic on Dunlawton.

Widen Williamson Blvd to 4 lines!

Wider range of recreational activities and entertainment options with walking distance for accessibility. williamson between pacillion and beville needs to be dour lanes for better traffic dlow. also it is very congested on dunlawton between yorktown and 95.

With the runaway development along Dunlawton Avenue it has become almost impossible to navigate with the congestion, lack of synchronization of lights and ill conceived traffic flow patterns. A varying speed limit combined with congestion is not logical at best and

102 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

dangerous to the public. We really don't need another gas station or fast food place along Dunlawton...more thought to planning....Please!

work on river walk. We have a wonderful area there we should take advantage of it.

Youth programs at the Recreation would be run more fair and correctly.

Fix lights on dunnlawton

District 4

A centrally located senior center. The present one is not convenient to get to.

A large, centrally located community park with playground, picnic tables, etc.

A large, modern community center. Where I grew up we had a community center that had a room with pool tables, ping pong tables, craft rooms, indoor and outdoor basketball courts that was staffed by adults. We also had a program called YES for Youth Employment Service where teenagers over the age of 14 could sign up and residents who needed things done like gutter cleaning, yard raking, painting, etc.. Residents could call and based on the request, be matched with an available young worker. All in an effort to keep our kids entertained versus meandering around the pavilion.

A welcome wagon to new home owners recently moved into port orange. They could provide a personal resource with local information on all things that we should know about Florida and port orange.

Additional means to cross I-95.

Allen Green goes away

An increase in locally-owned small businesses and fewer chain stores and restaurants. Port Orange needs its own character beyond the big box stores and chain restaurants.

Another main access besides dunlawton ave. more parks.

103 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

As a homeowner in the city of port orange I am disgusted at the way our police and fire employees are treated. This survey is skewed and again I am embarrassed by the actions of the city against the police and fire employees. Our city council and mayor should be ashamed. You. Gladly advertise the city of port orange as the second safest city in the state, but yet you refuse to pay these men and women a fair salary. Be careful for what you wish for, because there is going to come a day when the police officer that arrives at your door is going to be a young inexperienced person who was not a high enough quality to get work else where. Hopefully I will have moved out of this city before that happens.

Ask yourself, why does EVERY recycle bin in Sweetwater Hills have empty purchased water bottles, including gallon jugs? We have to buy decent water just to make coffee or ice cubes.. Whats wrong?

Assess the traffic Westbound at the intersection of Yorktowne Blvd and Dunlawton Ave. The median that blocks the left turn lane to head south on Dunlawton needs to be removed to allow more cars to utilize the turn to lessen traffic backups.

Attract larger corporations to enable some of our young people to stay here after college. I know many people who had children move away when they wanted to stay here because they couldn't make a decent living in this area.

Attract real businesses, such as high tech companies. There are enough shops and restaurants, too many at this point. Port Orange is a great place to live for middle & upper middle class citizens. We are minutes from the beach, we have more than enough great places to shop and eat. What we don't have is enough places where you can make a 6 figure income...so off to Orlando I go every morning, and my money spent there is money not spent here. Spruce Creek High School has an Information, Technology & Robotics Academy. When those kids , they attend Embry Riddle or Florida Institute of Technology or any other University, and they don't come back to Port Orange because there is no work. They go to work for Boeing, Disney, Northrup Grumman or another high tech company that is too far to commute. Port Orange is growing brilliant minds that will earn high salaries, and losing them to places that are not as great as Port Orange.

Be more transparent with city business.

Being a , six months here from Oct to Apr., don't feel i should have to pay for waster removal at all when gone since none is generated

Better access to the Williamson, Taylor road area.

104 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Better communication of what is going on . Especially Parks & Rec. Lots of activities but don't hear about them early enough or enough in general! Better advertising and marketing.

Better control of traffic congestion. It does not appear that the stakeholders - the city, county, and state - are on the same page for traffic control and monitoring of congestion.

Better enforcement of the "No U-turn" areas on Dunlawton. I see numerous violations each week, have witnessed several wrecks and I have almost been hit several times as I turn west from the Target/Lowes egress onto Dunlawton. It seems to be getting worse.

Better facilities for our youth baseball . Example batting cages

Better flowing traffic on Dunlawton

Better job opportunities with higher salaries

Better management of streets/traffic lights/ ingresses and egresses due to sudden surge in commercial building. Whole traffic pattern around new area where Yorktown and Dunlawton meet and getting to I95 is a bear.

Better night time lights especially on Williamson Blvd. towards airport road which could use some more lights also. This is very dangerous for the public. Also wider neighbor streets would make for safer driving and ease of getting through congestion.

Better parks.

Better pay for our First Responders.

Better speeding tracking in residential neighborhoods and subdivisions.

Better traffic controls

Better traffic management

Better traffic management on Dunlawton between Williamson and Yorktowne.

Better traffic patters at Dunlawton an 95. Closer relationship and cooperation with schools.

105 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Better zoning and permitting. Don't allow a business to vacate a building just to build a new one up the street. Better to incentivize them to rehabilitate the existing building and bring a new business in up the street. We need more diversity in restaurants, shopping and entertainment here. Better timed traffic lights on Dunlawton would also help.

Can't think of anything. You all are doing a great job.

Change the intersection at Taylor Rd and Dunlawton (by the shell station) back to the way it used to be - with the ability to turn left from Taylor Rd onto Dunlawton.

CHANGE THE TRAFFIC PATTERNS AROUND THE AREA OF BJ'S AND LA FITNESS STORES. NOW THAT WA WA & OTHER BUSINESSES HAVE LOCATED IN THAT AREA TRAFFIC PATTERNS ARE GETTING BACKED UP GETTING ON TO DUNLAWTON AVE. TURNIN LEFT OTO DUNLAWTON FROM TAYLOR ROAD IS NO LONGER LEGAL YET CAR AFTER CARS ARE VILOATING THE NO U TURN SIGNS AT THE TURN IN TO CHICK -FIL -A THUS CREATING AN INEVITABLE ACCIDENT. POLICE SHOULD BE GIVING TRAFFIC TICKETS. I HAVE SEEN AN AVERAGE OF 5 OUT OF TEN CARS MAKING THE ILLEGAL TURN.

Clean up Dunlawton Traffic situation !

Clean up the eyesore on Spruce Creek Blvd between Nova and Taylor Road. I feel like I have to drive through the slums of Port Orange to access Nova Road. Also, the private fencing on Spruce Creek Blvd west of Taylor Road looks terrible. Can't the City fund new and matching fencing for these homes? The existing fencing looks terrible and homes behind them even worse.

Clean up the ponds around the shopping center where Winn Dixieland is located. We have beautiful ducks that swim there and it relaxing watching them but the ponds is riddled with trash.

Community development and maintenance - e.g. far too many gas stations and convenience stores, low-end restaurants and unkept homes and property.

Complete the last 2 blocks to connect sidewalk from Boggs ford to dunlawton and complete the last 2 blocks to connect the sidewalk on spruce creek to dunlawton these are critical safety issues and blatant final gaps in very long paths that would connect half the town to the main thoroughfare.

Continue to bring in quality businesses for shopping, dining and entertainment

106 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Continuous bike paths or shoulders to bike ride on.

Control so the road system is not overloaded. Ensure adequate parking when approving new commercial development

Correct traffic problem east to west corridor despite some somewhat negative answers (because no one or thing is perfect) I absolutely love Port Orange and living here. my issue is personal in that I live in Sweetwater Hills right near the too-small retention pond the the city will not correct and just puts a loud unsightly pump in when it overflows. it overflows into my yard and because of it I have to carry flood insurance when the problem should just be corrected properly. It's in the records that it was built wrong, too small, etc and when i have contacted the City Manager about it i was ignored and blown off. Other than that, I am very happy here.

Do away with property taxes and institute a slightly higher sales tax. This would more equitably spread the burden of infrastructure costs among all who benefit from them and make homeownership accessible to more Florida residents.

Do not overdevelop.

Don't charge utilities, ie: garbage pickup, house water & sewer. It's ridiculous to have to pay $50.+ for something you aren't even there to use. At least make it a 6 month vacation policy,with an exception for medical reasons,with Dr. verification.

Don't know--I'm pretty happy here!

Driving is a nightmare on Dunlawton with so much congestion. When the City decided to reroute people on the road next to BJs in order for them to get to I-95, it has caused a MAJOR back up problem. Taylor Branch should be redesigned to get traffic faster to I-95. Also, it should be widened to 4-lane. Turning arrows at major intersections do not stay on long enough to clear traffic. The drainage ditch along Spruce Creek Road between Dunlawton and Commonwealth should be maintained by cleaning out the buildup of weeds and trash. Sewer treatment plant on Spruce Creek shouldn't emit a foul smell into the air.

Dunlawton Ave is a nightmare to travel, specifically between Clyde Morris and Williamson.

Dunlawton Ave. traffic is a nightmare

107 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Dunlawton becomes bottle necked but I am not sure how you would resolve that. We moved here from OB so that my son can attend the IB program at Spruce Creek High School and are very happy we did.

Dunlawton traffic terrible. Light do no seem to be timed correctly. With all of the new development, we need an interchange at Pioneer Trail and I-95.

Dunlawton/Taylor Road at I-95 and Yorktowne Blvd is extremely dangerous for pedestrians and bicyclists. Getting from one side of the I-95 overpass to the other is life-threatening. With housing, shopping, and schools so close to the overpass, we seriously need to provide safe designated pedestrian and bicycle paths/sidewalks under the overpass. Please!

Ease up on building,to much traffic too much commercial building.stop wasting money on studies that don't help anything.

Easier access for retired and people who don't drive i.e. more facilities like buses! I live off of Williamson and no bus and I don't drive.

Easing the traffic congestion on Dunlawton and taylor roads between Williamson and Nova Roads.

Enforce laws about cross walks, you take your life in your hands if you try to stop for pedestrians on Spruce Creek Rd because no one else stops!

Enforce the speed limits in residential areas. Waters Edge is a race track in the morning and evening. I've had cars pass me in 25 mph zone when there were children in the area.

Enforcement of traffic laws. It seems no one stops at stop signs any more. figure out how to fix CONSTANT traffic jam at Dunlawton and I95 !

Find ways to deal with the heavy traffic! Town is growing but our roads are not!

Fix the intersections along Dunlawton and Taylor Branch. Why should we have to drive a mile out of our way to get on 95 or go west of the city. I will wait to see how messed up the traffic is after the work on 95 is completed before I comment on those intersections.

Fix the intersections at I95. Fix the Water Department billing section.

108 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Fix the traffic issues on Dunlawton, especially near Yorktowne. Encourage the arts and add more culture. Encourage restaurants that aren't chains.

Fix the traffic issues that have come about with growth - particularly on Dunlawton

Fix the Yorktown turn behind BJ's where it bottlenecks all day every day to turn left on Dunlawton. This should NEVER have been changed from the original traffic flow. It s a DAILY headache.

Fix traffic congestion on Dunlawton between ClUdell Morris and Williamson get rid of dial one for English and make English the priority

Get the druggies out of town

Have code enforcement enforce the rules for everybody! It only takes 1 bad neighbor to make life miserable for all. Complaints are ignored!!!

Having Serenity Hiils at 1 acre lots complimenting existing surrounding area.. high end shopping so we don't have to leave Volusia county . The old parts of PO need TLC to bring the quality of life back into it. Area around old side of PO, Nova- Spruce Creek Rd area. honest, open city government

I am suspicious to say anything because I love this city just the it is.

I could not find where there were any adult and infant CPR classes offered in this community. I think that is important.

I don't know the rules for keeping grass mowed, but there is a house on my street that the grass gets to be 2 feet high before they cut it. I say grass, but it is more like weeds. The house has cracked windows and aluminum foil and sheets hanging in windows. I don't know why it is allowed to continue this way. Luckily for me, it is not next door, but I feel it drags our property values down anyway. If I lived next door, I'd be on the phone every day about this house that looks like it is in the ghetto. It's on Upland Drive in The Hamlet.

I don't know what can be done, but the I95, Dunlawton, Taylor intersection is crazy. Especially the reroute (around BJ's, WAWA, etc), it is nuts.

109 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

I haven't any recommendations to add.

I moved here 7 months ago and I LOVE it!

I think is a great community.

I think that in this very connected yet disconnected age of technological advances it would be wonderful to have more community minded opportunities for interaction with other citizens.

I used to live off of S. Ridgewood Ave. Clean up and storm drainage off of Oak St. Uncomfortable feeling on Ridgewood Ave. Too many undesirables roaming the streets. We just don't go there anymore.

I would like Port Orange to have had a downtown feeling similar to New Smryna or even Ormond Beach.

If everyone else would move out

If the counsel members would put the city first and not personal agenda's,

If the tx is that as you claim? Nothing! its a far cry better than Holly hill! I can't see everyone paying what I pay and put up with Dunlawton !! hope the Williamson ext will help. We need to slow the the reckless growth...

I'm moving after 13 years of living here. This place has become a fast food jungle. When the economy gets tough again, which it will....Dunlawton will be a ghost town of empty businesses. I can't wait for the next new burger joint to go in. That's what Port Orange attracts for jobs

I'm not sure if my issue are with PO or the school board - but student drop off at Spruce Creek Elem. is anxiety producing. Fixing this would certainly increase my numbers.

Improve on employee's attitude. Time of permitting in the building department

Improve roadside appearance

Improve street lighting within older communities. Clean out drainage swales and old retention ponds need to be mowed/cleaned.

110 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

improve The traffic congestion around the Taylor,dunlawton intersections and the awfull traffic design pattern around the BJ complex area

Improve traffic control from Walmart to I-95 especially BJ's and Taylor road

Improve traffic flow on Dunlawton

Improve vision of development services

Improved traffic patterns. I realize this is a complicated task but as we continue to grow so does travel time and frustration when navigating the roadways in Port Orange.

Improvement in the Department of Parks and Recreation would vastly improve life in Port Orange. Firstly, the city's recreation facilities--particularly the city gym--are outdated and unable to hold the expanding number of residents. In a city where youth sports appear to be extremely important, it is not unreasonable to suggest that the city gym be rebuilt. Emphasis on the word "rebuilt"--a renovation will not suffice considering there is only one regulation basketball court and not nearly enough office space in the building. Moreover, on the subject of Parks and Recreation, so called "spending cuts" in the department have resulted in a terrible year for youth sports. For instance, even though families pay $70.00 to play in the youth basketball league, game schedules are no longer printed due to spending cuts; those who do not have Internet access are told to go to the library. The department has also hired far too many scorekeepers for the basketball league--so much so that some scorekeepers work only two games a month--yet only one employee, often a teenager, is assigned to one game. Thus, one person must control the clock and maintain the scorebook all while facing screaming parents and coaches while Parks and Recreation staff often standby and watch. Overall, I have been extremely unsatisfied with the Department of Parks and Recreation staff. They have not demonstrated that they care for the citizens of Port Orange and seem to value money above youth development. Ironically, though the programs have suffered, the entire full-time staff of the department recently received large pay raises, placing 3 of the top employees in the $100,000+ pay range. When people in these positions are paid so generously, some generosity and care from said staff is not at all unreasonable. Clearly, my grievances with the Department of Parks and Recreation are not solely rooted in the actions of the department leadership, but also in the leadership of the city.

Improving traffic conditions.

Increase Police department especially the Traffic Division. Too Many Speeders. More enforcement on Broken Bow Lane/Hensel Road and Rolling Hills

111 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Increase the salary of your police officers, even if that means raising taxes. I don't particular want to pay more taxes, but I am willing to do so if that is what it takes to pay them what is fair.

Information awareness. ie. Public information channel to inform the port orange citizens what's going on. If you already have this, we're not aware of it. Port Orange is a wonderful place to live.

It was much easier when a driver was able to turn left at Taylor Road to get onto the highway. The right turn only has increased commute time by at least 15 minutes and continues to cause confusion among non-local drivers. In addition, when turning west onto Taylor from Hensel in the morning traffic, the light is very short. I often sit through this light 3 times. Given the plans for Serenity Hills, this is concerning. Most importantly, the City should look into purchasing the lot of land where Serenity Hills is planned. Port Orange does not have a large green area and this would be an amazing asset to our city. It will be very sad to see this land developed instead of preserved as there is not much undeveloped land remaining in District 4.

It's fine the way it is. But I don't go out much so I'm a poor one to ask.

Its pretty darn good now anything else will be icing on the cake

Keep doing what you have been doing. Great place to live

Keep homes and fencing clean and repaired.

Less growth. Port Orange is no longer the small town that it used to be. Many people that I know refer to it as "Little Orlando" due to all of the growth and traffic.

Less micromanagement by the elected officials...Stick to the bigger issues.

Less people, the way it was in 1985 when it really was the city of trees and not the city of concrete.

Less traffic less traffic congestion at dunlawton/I95 area

Less traffic congestion on Dunlawton and better policing of illegal turns.

112 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Less traffic congestion on Dunlawton, especially at the Yorktown intersection. It always takes a long time to get through the traffic light.

Lets start holding our public officials more accountable as well as department heads, I think there is a disconnect between city hall and residents

Limit number of convenience stores/gas stations. Why have two WaWa businesses in such close proximity to each other? Addition of gas station to Walmart parking lot creates congestion and unsafe driving.

Limited places to work and low wages for your adults but wonderful place to live. lower school tax lower taxes

Lower taxes for seniors

Major traffic issue at Dunlawton and Yorktown. There needs to be additional left turning access from BJs shopping area. This area has become a nightmare because of poor traffic flow planning.

Make it easier to pay water bill on line!!!!!!!!!!!!!

Make sure that the accountability of city officials and offices/ departments regarding finances are transparent. Too many times city money has been wasted/lost/ unjustified or poorly ( sometimes not at all) accounted for, residents deserve better.

Managing bushes, trees and shrubs around the entrance and exit of business and around signs.

More access points to Spruce Creek.

More advertising of services available. Maybe some pamphlets, etc. for new residents - some kind of a new resident "package". We have been here almost a year and are still making our own discoveries.

More and better roads.

More buisness to shop and more things for families to do less catering to the older generation

113 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

more high paying jobs

More industry jobs more jobs for those that need one. also we are from Chicago and our schools up there were so much better

More jobs.

More of a downtown area where residents can walk to places like restaurants, shops, etc. More of a 'small-town" feel. There are a lot of new stores and restaurants going in but a focus on attracting more unique places to shop and dine would be nice. In our opinion we have too many chain stores and restaurants. An even stronger focus on the appearance of new buildings and businesses coming into the commuinity would be appreicated to keep things more unique and interesting. We noticed a lot of improvements happening with streets, sidewalks, etc. and are glad to see them!

More oversite of HOA's within the City. If you look up about people losing homes to HOA's Port Orange comes up.The issue on clothes lines not being allowed is silly. HOA's should not fine or enforce without City oversite and the City should be compensated with a percentage of the fines imposed and control HOA's from creating income with fines.

More playgrounds for kids; improve traffic backlog on Dunlawton;

More recreational/educational facilities such as children's museums, parks

More sit down restaurants like carrabbas or Cracker Barrel. More hotel options.

More things to do.

More variety of park spaces.

More work opportunities besides hospitality and retail.

Much less new housing, better traffic light synchronization, more law enforcement for traffic violators.

Municipal internet - wired high-speed. 500 Mgbs.

114 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

New development - restaurants, retail BUT with that traffic problems have grown to make Port Orange a traffic nightmare

New sidewalks and more street lights

Newer, better kept children's parks, ball fields with real clay and grass, safer dug outs and back stops. Fences that aren't falling down or rusted out in parks or along roadways Over all appearance is not pretty but rather run down and neglected.More options for Summer camps or care on school closings for the working parent while school is closed. More youth programs. nice restaurants that are not franchised. Thought the tavern at golf course was going to be with booths. Food better, but loud and not at all peaceful. Not much improvement. Like Crane Lakes better.

Nicer and more dog parks.

NO SERENITY HILLS WITH LESS THAN ONE ACRE LOTS

Only One??? Non-Toxic-Affordable Drinking Water!, Properly Programmed ACU's at the intersections, Tighter enforcement of traffic laws (Yearly testing of the elderly and handicapped).

Pay the police

Post office closer to I-95.

Property taxes for new residents are too high . As a widow on a modest income, my taxes doubled even though the price I paid from the previous owners purchase price did not double. Should be disclosed by realtor at time of purchase. put back that left turn from Taylor to dunlawton to I-95 (insert mean face here)

Put red light cameras on all lights on Dunlawton and other major roads. See people running lights every single day.

Putting the Taylor road/dunlawton intersection back the way it used to be. Forcing people to drive an extra mile around Yorktown road is not fair and it adds 10+ minutes to any trip. Does not makes sense considering there is still a light on Dunlawton for the cross walk, that no pedestrian will wait for, the PEDs hit the button then Jay walk before light turns, then cars

115 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

sit on Dunlawton for no reason. Also, better inforcment of The no U turn laws along the Same basic area along Dunlawton

quit approving all these zoning issue like letting Walmart open a new location and the serenity hills devilment. the roads already have to much traffic and these are residential areas.

Quit building new housing developments and gas stations! It's enough!! We need our green spaces!! How about making more parks with the land that is left??

Quit building traffic keeps gettihg worse

Reduce the number of handicap parking places at BJs. Elimate the extra sales tax at The Pavillion. Create a log-off choice on the utility payment internet screen.

Reduce the population growth.

Reduce the traffic congestion on Dunlawton West of Clyde Morris Ave.

Remove fluoride poison from the water. If people want fluoride they can use a fluoride toothpaste. It's banned in for it's cancer connection. Don't force it on everyone. repair the street light at 716 Hawks Ridge Road

Restaurants other than fast food.

Retiming of traffic lights along Dunlawton. A request to lengthen the stacking from Yorktowne trying to go west on Dunlawton has not been addressed.

Road widening

Seems great to me already. Been here since 1970, and watched the city grow and operations have grown with it.

Should have better landscaped highway medians. There should be more palm trees and flowers. When people visit, the roadways and public places make the lasting impressions. The landscaping should should shout "Hey! Your in Florida"

116 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Slow down residential development. Ease the population growth of Port Orange.

Some kind of downtown district. River walk or otherwise.

Something needs to be done about the messed up traffic patterns on Dunlawton. Businesses should be required to keep their Palms trimmed. Grass along streets not maintained to prevent weeds. spring weather all year long

Stop any further commercial development on Dunlawton. It's starting to feel like Longwood-- congested and no green. The traffic pattern around Taylor Rd and Dunlawton is annoying and dangerous. It is so frustrating not to be able to turn left at the light to get on the Interstate. The "no U-turn" in front of Target is not enforced, so you should just remove the sign. I feel like Port Orange has lost the balance between development and conservation, just like the rest of florida.

Stop building apartments and multi unit complexes. Our traffic has increased too much the past 1-2 years.

Stop building for new businesses!!

Stop building high density projects! More density equates to more more traffic, more crime and more demand on services (police, fire, water, sewer, etc.) I prefer quality over quantity! Developers DO NOT Care about our city only their profit margin.

Stop building on Dunlawton!!! It is starting to look like Altamonte and not our nice close city of Port Orange.

Stop Building! pay our officers/Fire/medics what they deserve!

Stop destroying the beautiful natural areas that I moved here for. Tree City USA designation is a joke.

Stop growth of Dunladen. We don't need another gas station built right next to a gas station. Driving is a nightmare

Stop increasing the population!!! It's getting too busy on the main roads!!!!

Stop parking on the streets of Waters Edge Subdivision.

117 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Stop spending all of our money on a ridiculously large police force. Stop building insanely fancy buildings to house the ridiculously large police force. When someone gets pulled over in this town there are at least 3 police cars there. That is a waste of my tax money. Instead use our money to build better infrastructure for the city. Build a fiber network so we can all have access to high speed internet without being held hostage by Brighthouse.

Stop the continued commercial building. Traffic on Dunlawton is getting to heavy.

Streets r crazy an lights r very short Layout of city is crazy with so very much traffic

Sync the traffic lights on Dunlawton. They are horrible. Also, your building department is severely understaffed. The poor people you have there work hard but cannot keep up with the growth of the city. Get them some help please!!

Take the turn right only away at Taylor and dunlawton

The addition of Costco in Port Orange would be so welcome by so many since it is the premier club warehouse and so many of us travel too far bi-weekly to go to nearest one in Altamonte.

The city council should listen to its citizens concerning the future of Port Orange not just the developers. the driving patern around 95, lowes, bjs.. is an absolute mess.. who ever designed it should be held accountable. also, the traffic lights. whats that all about, especially the light by lowes. but all the lights on dunlawton.

The increasing volume of traffic is getting to be a pain in the butt. It seems like the traffic signals could be synchronized better along the main thoroughfares (ie) Dunlawton. Also, having to go around behind BJ's before you can turn left onto Dunlawton is a real pain as well for residents of the Spruce Creek area. Us geezers liked Port Orange better in many ways before it got so BIG!

The road around BJ's is to slow I have to go out of my way to get anywhere around there. Also the speed limit seems to be either to slow due to everyone speeds past me in a 25MPH zone or they do see the sing to to the brush blocking it. Also BJ's seems to be able to water the lawn every night.

The roads and I-95 access is very bad around BJs

118 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

The traffic is getting quite congested esp on Dunlawton, but "what can ya do? huh?" :)

The traffic light on Dunlawton Avenue and the street that goes behind BJ's and Goodwill could use some attention. Other than that, Port Orange is perfect.

The traffic on Dunlawton between Clyde Morris and Williamson is a mess. I hope there is a solution in the works.

The wages of Fire and Police would help with less turnaround of well trained employees. Be more competitive with wages.

This is a great place to live and work.

Three things: Need to continue stormwater runoff improvements. Need to improve traffic flow on Dunlawton. Need to be more involved in removal/prevention of ***RATS*** in neighborhoods that have had abandoned homes. tighten up on your code enforcement there are to many trashy ares in this great city.

Too many "chains"...lost it's "small town" feel, like NSB's Flagler Ave area. Dunlawton traffic is awful.

Too many areas have "messy" houses - cars in front yards, garbage out all week, messy lawns. This makes the city look bad.

Too many run down looking boundary fences make parts of our city look like 3rd World Country!

Traffic access east bound off of Taylor road on to Dunlawton. Very angry about not being able to make turn anymore.

Traffic becoming an issue on main ave

Traffic control devices are not used properly. Forcing traffic begging BJs was a HORRIBLE IDEA- this takes away a good deal of time from my life and puts it to traffic. The police need to be taught they are public sevants not all powerful lords. They should also learn the law. Dunlawton is not the only street in this town that needs to look nice, we live and work all over the place. Traffic on Dunlawton is a nightmare. Your planning commission needs to keep the plan for the city - DO NOT RE-ZONE for the developers of serenity hills, they need

119 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

to sell the land as it is valued with the cure zoning! We don't need low value homes on quarter acre lots, there are plenty of those in this town.

Traffic control during school times. 30 mins to travel 5 miles at the high school.

Traffic flow on Dunlawton has actually decreased due to the latest improvements.

Traffic is an issue.Hensel and Dunlawton and connecting streets. I would like the planning board to really consider the ethics of the city comp plan by Crotty, and code of ethics AICP considered as far as preserving the natural environment,concern for neighborhood compatibility,others.A higher level than if its only legal. Put a message out to developers for city expecting higher level proposals. The city staff is friendly but theres an attitude about protecting their agendas-the elected officials balance this out but it requires a lot of effort by the people.Sure driving is better here than other cities but really Hensel and Taylor and Dunlawton need improvement. Lights aren't synched favorably if that would help. Thanks for asking. Jack Goldey 761-4966 traffic is getting very heavy. Our little city has grown way too fast and too large. It's ridiculous to hit every single traffic light when you are trying to go somewhere. Literally you won't make a single light because they are spaced and timed apart so that no matter how quickly you accelerate (within legal limit) you can't make the next light. The yorktown setup at taylor branch was a very poor design. Forcing everyone to make a right just to make a left was great for forcing them to drive past all of the new shops, but poor for traffic. Often times you will sit at that light for 2 whole cycles because of how many cars are backed up in the two lanes, not to mention the people that try to force themselves a spot in line from the shops and block traffic for cars making it southbound on yorktown. Stop building so much needless stuff, start fixing traffic patterns. Kids need to go outside and play, given them places to do that. Build better sidewalks.

Traffic is just getting too much most of the time if I'm trying to get from cypreashead say down to the beach you get stuck at every light and they take forever. I understand because of the new buildings but the traffic is bad around bjs area and target. You added that sign too far away where people turn in to go to target and still do u-turns a lot of people don't notice that no u-turn sign. You should move it closer or add another one. Also years ago my house was egged and my car nothing was done about it even though the police had the car and license plate on camera. I found out from the woman who runs cypreashead that it was the at the

120 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

time mayors grandson. So I think the police could have done a lot more in investigating that because it ruined my car.

traffic light sincinization

Traffic lights coordinated better along Dunlawton. Wooden power poles along south Williamson unsightly!

Traffic management- Yorktown, Taylor Branch, a flaming nightmare. Taylor Branch 4 lane to Dunlawton from high school. Stoplight timing is juvenile.

Traffic on Dunlawton is heavy all of the time

Traffic on Dunlawton is terrible. Try and drive around BJ's during the day or evening.

Traffic on main corridors is terrible (Dunlawton especially). You have allowed to much business to quickly and now it is expanding up and down Williamson. A stop light at every crossroad is not progress. It now take 3 to 4 times as much travel time to get from I95 to South Atlantic as it did 3 years ago. But politicians love building their legacy. Worst thing about living here, traffic and poor planning.

Traffic pattern around Yorktown is not good especially for those of us just off Taylor Rd.

Traffic patterns in and out of Port Orange have made it very hard to get back and forth under 95. Dunlawton Av is a nightmare. To build a new subdivision such as Serenity Hills would make Hensel Rd in the same situation.

Train employees at city hall - especially community development so that they understand what they are doing. Most are not properly trained, especially people working the desk.

Try to do something about the broken Dunlawton/I-95 interchange. One thing that would help is prohibiting left turns from the BJs/LA Fitness/etc. shopping plaza exit (the one near Goodwill) onto Yorktowne Blvd. Try to control growth, especially near the Dunlawton/I-95 interchange and the Dunlawton/Nova intersection. Traffic around both areas can get bad. There's no product or service that Port Orange residents need badly enough that a business needs to set up shop in either place. I'd like to see some more musical events at the library, esp. classical music events. But I don't know if the city has anything to do with this, or it's

121 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

solely the purview of the county. Oops, that's more than one thing. Sorry. Hope you made it this far. ;) Greg Spradlin [email protected] 386-589-6521

Utilize the land desiginated as a city park, as in Childrens Park. It is now forest full of bugs and snakes, feral cats and other critters. It should be more like Reed Canal Park where PEOPLE can utilize the land set aside for PEOPLE. very high school taxes. will be happier when that is less

We have gotten so built up. Traffic is absolutely horrendous and I don't see it getting any better. Personally, I avoid shopping in Port Orange due to the traffic (and traffic patterns) and since I work in Daytona, I do most of my shopping there.

We need to look at the population in our schools. Quite frankly, they are too large, and yet we continue to build single family homes. We are we going to put all of these kids. I already have 2 kids in Dual Teacher classes with 30+ students in each...that's way to big. We either need to build more schools, regulate who's attending our schools (make sure they are truly residents of PO and not using false addresses, etc).

When driving on main roads the maintenance is very high going down side roads such as hensal seeing all the run down fences not very well maintained roadsides thats where i think the city is failing.port orange police fire and schools are the very best ive found .crime prevention and police responce is great. Fire rescue is great . schooling is wounderful.

While riding bicycle I noticed an inconsistency of accessible paths. Very Dangerous!!!! Also while riding motorcycle, I noticed many of the traffic lights do NOT change until a car pulls up. Sometimes I have to signal to the car to pull closer to me to trigger the light.

Wish there was an actual "downtown" area such as in New Smyrna or Winter Park etc

Wish we had higher end shopping, a large sporting goods store and a office supply store available in Port Orange

Work out issues between teachers and Volusia County Board so our kids can get a better education.

122 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Would like to see less development just for the sake of developing. Utilize preexisting structures of developed land for new businesses rather than developing unused land. Better plan for traffic flow and development effects on residents prior to ground breaking (ex. Rerouting traffic onto Yorktown from Taylor added 15-20 minutes to resident commutes). would like to see reclaimed water in Riverwood Plantation

The Following Respondents Did not Know Their District

To clean up trailer parks like you do subdivisions. Everybody should be treated equally

1 Thing I would like to see is more places for saltwater recreational fishing areas along the river

A baseball field complex that doesn't need to "double" as a softball field...those fake pitchers mounds are ridiculous, especially for high end travel ball play. a quaint downtown area

Additional free access to venues so retired individuals on fixed incomes have cultural and social events that can be afordable. Also, better access to venues for those with mobility disabilities at city events.

Advertising clubs or other activities happening in port orange on a web site solely for that purpose better communication with city residents about programs, problems, issues, access

Better dining options. Stop overbuilding. All that seems to be built down dunlawton are gas stations and fast food restaurants. I miss the tree lined dunlawton. Please stop building unless it isomer hung worthwhile to build. I think we have fast food covered. Any additional fast food please revamp older shopping centers instead. Please revamp the dunlawton ridge wood area or the nova dunlawton area instead of tearing down all the trees only to build wawa's & culvers & pollo tropicals. YUCK!

Better planning on infrustructure. Too many homes and cars for access of streets causing very high traffic backups.

123 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Better prices on the rental market and somewhere for the homeless to gather. better traffic flow better traffic flow (with new developments by bj's etc)

Better traffic management along Taylor road especially the one lane each way west of spruce creek high school

Better traffic management, cleaner streets & replacing greenery lost to development. clean up litter along major roads, like Williamson etc

Clean up neighborhoods east of the railroad tracks. Better street lighting and controlling transients and drug activity. It seems as if this area is being forgotten and it is all being focused west of the railroad tracks. control dogs that are off leash, especially in Cypress Head.

Develop main street of high end shops and restaurants near the Dunlawton bridge. Place where people have many dining options and can walk around from shop to shop in the evenings. It should be safe to walk and there should be easy convenient parking. Also make sure the new Park being built on the river is done right, Spend some money to make it classy.

Do not sell alcohol at Port Orange family events.

Do something about the water policies They are absurd and CS is not much help

Driving on Dunlawton is a nightmare! Fix traffic flow around I95 to WaWa & Goodwill.

Dunlawton eastbound at yorktowne needs a longer left turn lane and a no u-turn. Also I suggest a camera ticket here as lots of people run the light making a safety hazard.

Ease traffic congestion on Dunlawton near I95.

Easing the congestion along Nova road and Dunlawton. I don't know how that can be accomplished, but with the business growth in the area (which I love) The traffic is getting to be really bad on Dunlawton. (Which I don't love.)

124 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Encourage big businesses to make Port Orange their home to help the tax base & create job diversity (currently medical & retail seemingly dominate) & if & when new business comes, quit making the traffic flow ridiculous by removing turn lanes (i.e. Pavilion & BJ plazas)!!

Fire the waste management company and get a better one. Lower the property taxes. Do something about our complaints rather than argue with us. Fix the problem, don't try to right! You need to make a difference not like other typical greedy government. Make a difference, do the right thing. Get rid of your arrogant attitudes in the water department. You people are not God. Get rid of the Mayor or fix him.

-Fix the traffic pattern at Dunlawton and Spruce Creek so you can get on I95 when coming from Spruce Creek. -Change the name of the new development on Hensel to something classy. It sounds like a cemetery. -Put police at the student exit of Spruce Creek High School not just the parent entrance

Fix the traffic problems on Dunlawton.

Fix the turn at Dunlawton coming from the South onto Dunlawton heading East. (By Aunt Catfish). Currently it is a yield sigh. Needs to be a stop sign . Too many accidents!

Fix traffic on Dunlawton. get the police off the residences butts with seat belt laws. the building permit office with all the rules for yard sales is restrictive.

Good place to be!

Higher paying jobs

HOSPITAL SUCKS HOSPITAL SUCKS SOME COPS ARE NOT GOOD

I am waiting for someone to develop, on the opposite corner from the Pavillion, across from the theater, a combination Dunkin Donuts/Baskin Robbins with a contemporary miniature golf course, not just a flimsy place. We have enough restaurants and shops. We need something like this, especially with all the subdivisions on Airport Road, etc.

I only live part time in Port Orange and I must say I do love the city. My only complaint is that because I do not live there all the time and when I put my PO Water on vacation hold the amount I have to pay is still extremely high. I am paying for garbage collection, irrigation and

125 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

other expenses that I do not use and I am left with a bill of approximately $42.00 a month when I am not living there.

I think all the cities in Volusia County need to get on board and help out with the homeless situation.

I walk around the City Center nearly every day. I wish the Police had more of a presence there. Also, the crossings are very bad and dangerous. People rarely stop for anyone trying to cross. I believe it is hard to see because of all of the trees. Perhaps have a button or something to push where I light comes on not to stop traffic but just to let drivers know someone is trying to cross. It is definitely cross at your own risk due to drivers not paying attention and speeding (big issue). Sit there one day for a few minutes and watch..

I wish it was like it used to be, when it was actually safe to drive around the city and let your kids play in their neighborhoods. Now it's very unsafe, because people speed on all roads, especially residential and they just blow through stop signs, especially in residential neighborhoods. Especially during school hours. And you never see the police anywhere enforcing any of these traffic violations. They say it motors job for traffic but yet, it's just as much their responsibility and they don't do it. They would rather be sitting in a parking lot alone or with fellow officers.

I wish we had a public pool

I would like to request The Home Town News I used to get and no longer comes to my house. It had informative news for me about Port orange.

I would like to see the car cluster problem by I95 on Dunlawton dealt with better. The traffic flow is not user friendly. No matter what time of day you try to go westbound on Dunlawton there is a traffic backup.

If I could drink water from my faucet.

Improve the imtersection at Dunlawton and Yorktown. Cars coming out of the BJs cannot get out or someone lets too many in. The lights there are really long there and it takes forever sometimes. This also causes road rage.

Improve traffic flow on Dunlawton.

Increase workers salary per hour, its just too low.

126 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

It would be nice to have more entertainment around here like they have in Orlando.

Jazzercise in the park at the city center.

Keep focusing on healthy communities efforts. Increase availability and accessibility of local farmers markets.

Less arrogant utility staff and faster police response to emergency calls

Less traffic!

Limit chapter 8

Lower property taxes lower water, sewer bills since we are on fixed incomes

Making every effort to maintain who and what port orange is as a community.

Making residences to keep their yards cleaner more activities for retirees

More bike paths.

More community activities. more efficient

More family oriented festivals, events, etc...such as music festivals, a park with an open field that allows dogs as well so that people can picnic, play frisbee, run around with their kids etc...

More family owned restaurants

More information about what is happening in Port Orange.

More jobs for seniors to work at, dog parks, and more lit up at night on the roads. And fix all light posts bulbs that are always out.

127 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

More law enforcement

More Police presence in neighborhoods along corridor roads, Clyde Morris, Nova, and Williamson blvd. Idle Police in major parking lots, plazas and walking or bicycling. Also directed patrols in the evening in neighborhoods, apartment complexes and inside businesses. more relaxed atmosphere

More right turn lanes!

More shopping and restaurants more solar energy incentives.

More street lights.

More things for kids to do. More activities like businesses that have things for them to do. More cultural activities.

No comment

Open up a toy store near nova rd and dunlawton ave/A Chinese Restaurant/and a checkers

Pay our offices more

Pay the police what they deserve they do a great job and work very hard to make the city a better place.

Paying police officers better

Port Orange is a very nice place to live but it needs fun places for tweens and teens to go to. Parks/playgrounds are not for them.

Port orange is growing and having Dunlawton as a main road is ridiculous. Not enough roads to keep developing a good economy for residents to work and play.

Port Orange needs to seriously address traffic issues on our major roads - specifically, Dunlawton. Traffic light/signal timing is absolutely horrible. I shouldn't have to get caught and come to a stop at every single light from I-95 to Ridgewood. Port Orange has made a

128 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

mistake in developing every single tract of land along Dunlawton, and the citizens are paying for it with mind-boggling traffic.

Port Orange police reputation as "welcome to Port Orange you're under arrest! Stop making people from out of town feel unwelcome and not even want to drive through our town... Even other PD FROM OUT OF TOWN DONT DRIVE THRU THEY TAKE 95!!! Chill with five police cars for one traffic stop or bicycle stop!

Quality Water park(theme park)

Quicker lights. Less traffic. Better restaurants. Less mobile home parks. Nicer city employees.

Quit sending kids to Atlantic High in S. Daytona, I live in PO not S. Daytona, I pay higher taxes and paid more for my home so my children would not have to attend Atlantic High School and the this new subdivision (Town West & Williamson) was zoned for Atlantic. relieving traffic on Dunlawton. It has become horrible

Resolve traffic congestion, specifically along Dunlawton Ave. Also, there's a severe lack of entertainment/culture/events for younger working professionals. Finally, the construction of so many chain restaurants and retail shops sprawled throughout the city assist in taking away any sort of unique identity that a city can have. Port Orange is beginning to feel like an extension of the commercial sector of Daytona Beach (Int'l Speedway Blvd.) and not a unique city with its own identity.

Restore the left hand turn signal from Taylor Rd onto Dunlawton Ave.

Slower speed limits

Starting a business in Port Orange has a reputation as being the most difficult and expensive in the area.I personally started a business a few years ago as a franchise and the costs were 50% more than other locations in the U.S. Also it took four months longer than other states to achieve permitting.

Stop over charging on the water bills.

Stop taking people's land for bs sidewalks and not fixing broken sprinklers . Slow growth

Take care of the employees and elect a new counsel / mayor.

129 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

Tell police to be more friendly

Thank you for allowing the unprecedented growth of shopping centers. How about a few more strip centers, could fill up all vacant land with shopping centers.... Destroyed the area.

That the police are not so rough with the residents and trutful in stating city ordenance. (sound) I was told by a officer that they couldn't do anything about a truck running with no mufflers at 2 and 3 in the morning because it was freedom of speech.

The employment wages need to be increased because it's imposible to work in this town and support a home or life style in Port Orange on $10.00 an hour. It's the lowest wage county in the state.

There is no "main street" cultural center. The Ridgewood area is dilapidated with no plan in site. There are no jobs opportunities in our community, and currently there are no quality civil servants to help start small businesses at all. City Employees are underpaid and are rarely knowledgeable or helpful as a result, even after legendary mass-exodus(s)! Despite these issues, it is a beautiful place with just too many restaurants and nail salons, and is safe to live in if the Police and Fire Departments don't strike! We're a City that's growing fast, but without any real plan. Maybe fresh blood in the Community Development chair will help since Wayne Clark has resigned. Just poor planning for too long, and our home values depend on it!

Trader joes traffic congestion on Dunlawton is increasingly heavy.

Traffic light at Kingswood entrance and paying for so many permits

Traffic lights and patterns are terrible especially on dunlawton

Traffic lights on Dunlawton ave should be in sync better to let traffic flow. It is very hard to get down the main street during the day. ALSO Water Department is to quick to cut off your water in this town,being one month behind should not get your water cut off.

Traffic on Dunlawton and now Williamson (with installation of three stop lights by Pavillion) is a challenge and can be frustrating at time.

Traffic on Dunlawton west of Clyde Morris Blvd

130 2016 City of Port Orange Citizen Survey Report Exhibit 1 – 2016 Citizen Survey Comments by District City of Port Orange

traffic, traffic lights should be timed to create smoother flow [dunlawton could be renamed stop and go bvld]

Traffic, improve safety of schools

We've only been here 90 days and am not qualified to comment. next year would be better to ask

Widen the road at Small Steps Academy entrance. The west bound lane is dangerous to take a left into their facility.

With the City Center area being the perfect place to have more than the Family Days Events 2 times a year would love to see it used for festivals, a farmers market on Saturday mornings, more movie nights, art show, food truck event etc. I feel Port Orange is now the concrete jungle would like to see more events around City Center.

You people are idiots. Government numb nuts. You have no clue. you should work as fast as possible on permitting for businesses that want to open in your city, we had so many delays in this area made it frustrating to start up our business in your city

131