The World Bank, the Government of Canada, in association with the University of the West Indies, Mona, presents:
Public Disclosure Authorized Caribbean Remittance Forum on
Enhancing the Efficiency and Integrity of Remittance Transfers through Effective Regulatory and Supervisory Systems in the Caribbean Public Disclosure Authorized Public Disclosure Authorized
March 24-25, 2011 Mona Lodge, The University of the West Indies Kingston, Jamaica Public Disclosure Authorized
The World Bank, the Government of Canada, in association with the University of the West Indies, Mona, presents:
Caribbean Remittance Forum on
“Enhancing the Efficiency and Integrity of Remittance Transfers through Effective Regulatory and Supervisory Systems in the Caribbean”
March 24-25, 2011 Mona Lodge, The University of the West Indies Kingston, Jamaica
Objective Value Added
This regional forum aims at sharing The past discussions on remittances and knowledge and generating policy dialogue migration in the Caribbean focused largely among relevant remittance stakeholders to on issues related to the Caribbean enhance the efficiency and integrity of the Diaspora, such as the brain-drain migration and remittance transfer process, syndrome, the macroeconomic impact of through effective regulatory and supervisory remittances, the use of remittances for systems in the Caribbean region. It allows investment purposes, overall remittance multiple countries to share their patterns and trends, and remittance data experiences, identify common challenges, collection and monitoring issues. learn from each others’ experiences and discuss potential solutions to these In recent years, however, the regulatory challenges. The forum will also provide framework for RSPs has been introduced or opportunities for networking. substantially enhanced in many countries, triggered by the need to address money laundering and terrorist financing concerns. Audience This forum focuses the discussion on regulatory practices within and outside the Target audience of this forum is: a) national Caribbean region with a view to share best authorities including regulators and practices and lessons learned. supervisors of Remittance Service Providers (RSPs) and staff of Financial The recent global economic slowdown has Intelligence Units (FIUs) in the Caribbean had a negative impact on remittance flows region, Canada and other interested and on the aggregate GDPs of many countries; and b) representatives of RSPs, Caribbean countries, prompting renewed remittance market analysts and regulatory interest on how best to maximize the experts from both within and outside the financial access implications of existing Caribbean region. remittance flows, while still mitigating integrity risks arising from money laundering/terrorist financing. This forum
will provide a venue to discuss potential discussing their implications for best practices relevant to a country’s regulation and supervision. regulatory and supervisory framework. Providing regulatory options to enable the development of a sound, Content proportionate, non discriminatory and predictable environment that The forum will focus on: encourages the use of new technologies, such as mobile phone Assessing regional remittance and technology, to facilitate and grow migration trends and current data Caribbean remittance markets. challenges, and discussing the potential future implications of the Determining the potential regulatory global economic crisis and current obstacles faced by migrant workers recovery on these patterns and and their families in accessing trends formal remittance service providers and proposing potential solutions Suggesting tools to reduce the cost customized to local conditions. of remittance services in view of achieving the 5x5 objective1 set by A recent study published by the World the G8 and the World Bank. Bank, “Canada-Caribbean Remittance Corridor; Fostering Formal Remittances to Discussing regulatory oversight and Haiti and Jamaica through Effective 2 supervision practices in Caribbean Regulation ,” presents some of the answers countries and beyond and the to the above issues and offers policy actions potential regulatory challenges faced that could enhance these countries’ by RSPs. knowledge of remittance flows and their size, strengthen their regulatory framework Understanding best practices on governing remittances, ensure effective methods to achieve a risk based implementation of regulatory requirements, regulatory and supervisory foster competition and transparency in their framework, including issues related markets, and promote sound migration from to CDD, threshold reporting, Caribbean and integration into Canada. The transparency in the remittance workshop hopes to draw lessons and best markets, and monitoring and practices also from other studies and work enforcement of the regulations. done in this area.
Increasing awareness of the various remittance products currently being Outcome developed by the private sector and The workshop is envisaged to identify 1 The 5x5 Objective refers to the reduction of the specific initiatives that authorities and the global cost of remitting 200USD by 5 percentage private sector can implement to better points in 5 years. This is a global objective and does not mean that each country should reduce by 5 percentage points, but rather that measures 2 Available at should be taken to reduce the cost in the various http://siteresources.worldbank.org/FINANCIALS regions of the world according to present market ECTOR/Resources/FinalPublicationCanadaCari conditions. bbean.pdf
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support various stakeholders, including migrant workers and their families, local and international RSPs, and national oversight agencies. This includes action plans and a “road map for remittances in the Caribbean.”
Organizers
This Forum is being organized by the World Bank (Financial Market Integrity Unit of the Finance and Private Sector Vice-Presidency and the Jamaica County Unit of the Latin America and Caribbean Vice Presidency) and the Government of Canada (Canadian International Development Agency) in association with the University of West Indies, Mona.
Contact Information
Should you have any questions about the Forum, please contact the following World Bank staff:
Ms. Emiko Todoroki Senior Financial Sector Specialist +1-202-458-9466 [email protected]
Mr. Wameek Noor Consultant +1-202-473-7323 [email protected]
Ms. Thelma Ayamel Program Assistant +1-202-473-6753 [email protected]
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The World Bank, the Government of Canada, in association with the University of the West Indies, Mona, presents:
Caribbean Remittance Forum on
“Enhancing the Efficiency and Integrity of Remittance Transfers through Effective Regulatory and Supervisory Systems in the Caribbean”
March 24-25, 2011 Mona Lodge, The University of the West Indies Kingston, Jamaica
Moderator and Speaker Biographies
Mrs Seana BENJAMIN-MACK is Anguilla, Antigua and Barbuda, Dominica, presently a Deputy Director in the Montserrat, St Kitts and Nevis and Saint Lucia. Statistics Department of the Her expertise in this area prepared her for her Eastern Caribbean Central Bank work in country surveillance when she served as (ECCB). She has been employed country economist at ECCB for Saint Lucia and with the ECCB since September 1999 and has St Kitts and Nevis during the period 2003 to eleven years experience in national accounts 2006. These activities were complementary to and balance of payments (BOP) compilation for her statistical work. After the separation of the the ECCB member countries1. Research and Statistics services at the ECCB in December 2005, Mrs Benjamin-Mack was Mrs Benjamin-Mack holds a Bachelors of transferred from the Research Department to Science Degree in Economics and Accounting the newly created Statistics Department as (with Honours) from University of the West Head of the National Accounts and Balance of Indies, Cave Hill Campus, Barbados. She has Payments Unit, where she is currently assigned. participated and represented the ECCB at a number of regional and international workshops/consultations in statistics. Mr. Chris BOLD is a Microfinance Specialist. Chris joined CGAP in Mrs Benjamin-Mack joined the ECCB as an 2009 as a member of the Market Economic Statistician with responsibility for the Infrastructure Team working on compilation of GDP and BOP estimates for the Technology Program funded by the Bill and Melinda Gates Foundation. Chris joined CGAP on leave from the UK Department 1 The ECCB member countries are Anguilla, Antigua and Barbuda, Dominica, Grenada, Montserrat, St for International Development where he has Kitts and Nevis, Saint Lucia and St Vincent and the worked for the past three years. Chris joined Grenadines DFID’s Financial Sector Team in London where
he was responsible for DFID’s policy work on providing annual AML training to all WU Agents Branchless Banking, the use of new technology in the region. to expand access to finance and led DFID’s early work on the link between Government Prior to joining Western Union she worked as a payments and financial inclusion. Most recently Senior Compliance Supervisor at Vigo Chris has worked as the Private Sector Adviser Remittance Corp, a leading MSB in the USA, for Afghanistan based in Kabul where he where she worked mostly with all the domestic managed DFID’s portfolio of programmes Agents overseeing their Compliance programs focused on private sector development and providing annual AML training. Mrs. including their contribution to the microfinance Celedon has over 12 years of experience in the apex MISFA. Compliance field both in the USA and the Central America & Caribbean region. Before joining DFID, Chris worked in Sierra Leone and in Europe as a Financial Sector Mrs. Celedon holds a Bachelor degree in consultant. Chris holds a Bachelors degree in Business Management from the Devry Science from the University of Cambridge and a University of Florida. Masters Degree in Development and Social Policy from the London School of Economics. Mr. Murray DUGGER, after completing his law degree, spent Mrs. Martha CELEDON is 10 years with Canada Customs. currently the Sr. Compliance In Vancouver, British Columbia he Manager of Western Union was involved with a number of International, managing the border point enforcement programs, as well as Central America and Caribbean working in the intelligence branch. In 2001, Region, she has held this position the past seven Murray spent a year in Ottawa and developed (5) years. the cross border currency reporting regulations as part of Canada's larger anti-money In this position she has been responsible to laundering regime. assist WU and its affiliates in the development and implementation of, and work towards the In 2002, he joined FINTRAC when the enforcement of policies, procedures and Vancouver office first opened its doors. Initially programs designed to minimized potential he was responsible for ensuring compliance for money laundering risk. She works as a channel a number sectors including RSPs as well as for communication and influence with managing the relationships with regulators. In regulatory bodies and lobby for Western 2007, he took over as the Regional Director to Union’s interests with the Compliance Director. oversee compliance and liaison activities for all She also evaluates agents (Western Union of Western Canada. Murray is also the primary service provision partners) anti-money point of contact for law enforcement in laundering compliance programs through Western Canada. transaction analysis, compliance reviews, training sessions and resulting follow-up.
Mrs. Celedon has been appointed as the training leader for the Latin America region,
Mr. Paul S. DWYER, Jr. is a co- Mr. Isaku ENDO is a Financial founder and the Chief Executive Sector Specialist in the Payment Officer of Viamericas Corporation, Systems Development Group a consumer remittance company (PSDG) of the World Bank. Since with operations in twenty-eight he joined the group in 2010, he U.S. states and throughout Latin America. As leads and participates in a number of policy CEO, Mr. Dwyer has had overall responsibility development projects, technical assistance for the development and expansion of programs, and assessment programs of Viamericas since its founding in 2000. Through payment and remittances systems. He also March 2010, Viamericas has handled money plays a key role in the Secretariat of the Global transfers in excess of $3 Billion, saving its Remittances Working Group. customers hundreds of millions of dollars in fees, compared to the best known (and more From 2004 to 2010, he worked at the Financial expensive) money transfer companies. Market Integrity Unit in the World Bank where he led technical assistance programs and policy Prior to founding Viamericas, Mr. Dwyer was a development and research projects on Anti- partner with the Washington D.C. based law money laundering and combating the financing firm Wilmer, Cutler & Pickering, where his of terrorism (AML/CFT), access to finance and practice focused exclusively on Latin American remittances issues, and participated in an business transactions. As a lawyer Mr. Dwyer AML/CFT assessment program as part of the managed the commercial, financial and World Bank/IMF Financial Sector Assessment regulatory aspects of transactions across Latin Program. He was also a coordinator of the America, with a particular emphasis on private AML/CFT work for the Latin America and the equity investments and capital markets Caribbean region and represented the World issuances. Bank at international forums in the region.
Mr. Dwyer is a graduate of Tufts University, He published a number of World Bank working with a degree in Latin American Studies, of the papers on remittances as well as policy papers Masters degree in international business and on access to finance issues. Prior to joining the Western Hemisphere diplomatic history, of the World Bank, he worked at a law firm as an Harvard Law School, and was a Fulbright Fellow International Trade and Privatization specialist to Colombia. Mr. Dwyer lives in Potomac, and as a research scholar at the Center for Maryland with his wife Lillian Argilagos and Strategic and International Studies in their four daughters. Washington, D.C.
Mr. Dwyer serves on the Board of Directors of Plan USA, the US affiliate of Plan International, a charitable organization dedicated to funding child centered community development projects around the world, serves on the Advisory Committee of the Spanish Catholic Center in Washington, DC, and is a member of the Credit Committee of the Latino Economic Development Committee in Washington, DC.
Ms. Katleen FELIX (Project (SMEs) in Canada and the USA. Katleen’s skills Director – Haitian Diaspora Liaison and experience in project management, for Fonkoze) joined Fonkoze in business development, and strategic alliances May 2007 on the Remittance developed over the years enable her to Enhancement Project. She is in navigate in the emerging field of Microfinance. charge of procurement of new technologies, Prior to joining Fonkoze, Katleen worked as a relations with Haitian Diaspora, training and Senior Financial Consultant at CGI, a leading capacity building of Haitian Hometown world-wide IT and business process services Associations, developing financial literacy for provider in Montreal in 1999 as a Senior new immigrants, project reporting, and donor Financial Analyst, where she worked mostly relations. with Bell Canada & Desjardins. In 2005, she She has researched Haitian Hometown joined the Wall Street office of CGI for Proponix Associations (HHTAs) and has put together a (an outsourcing product which provides banks database of almost 300 HHTAs and support with letter of credit support and business groups in USA, Canada, Europe, Africa and the solutions). Prior to joining CGI, Katleen was a Caribbean. Under the Fonkoze Remittance Financial Analyst in Corporate Planning and project she organized capacity buildings, Analysis at Air Canada. informational and networking activities for the As the Founder and past president of her HHTAs in NY, Miami and Boston. She also Alumni Association in New York and her identified best practice of development in the participation in a variety of committees, she is objectives to replicate them with the HHTAs. well integrated in the New York business scene Katleen also has been invited as guess speaker and in the Haitian Diaspora community. In 2006 at various international conferences in Belgium, she was awarded the Young Professional Haiti, Israel, El Salvador and in the United Sates. Excellence Award of HEC Montreal for her As a researcher on Remittances, Migration and accomplishments and community involvement. Development, she always makes a point to On February 28th, 2009 Katleen was awarded present positive and constructive initiatives twice for her accomplishments receiving the from the Haitian Diaspora. She recently Young professional of the year award and the participated in a Georgetown University special People’s Choice award by the Young research project about the Haitian Diaspora Chamber of Commerce from Montreal. On contribution to Health and Education sectors in March 16th, 2009, she received the Community Haiti. Leadership Award from HABNET and a Citation Katleen’s special interest in microfinance and from the President of the Brooklyn Borough economic development is not new. She was Hall. part of the 2004 Financial Women Association Katleen holds a bachelor and master degree in (FWA) International Conference on Finance & International business from HEC Microfinance in the Dominican Republic and Montreal, the business school of the University participated in the 2006 Micro Credit Summit in of Montreal (www.hec.ca). Mrs Felix speaks Halifax. She was the 2008 Co-Chair of Women French, English, Creole, Portuguese and some Advancing Microfinance (WAM) and an active basic Spanish. She is married and raising two member of the FWA Microfinance committee. young boys. She has over ten years of experience in corporate financial management, 15 years in leadership and volunteer roles in not-for-profit organizations and pro-bono financial consultation for Small and Medium Enterprises
Mr. Noel L. GUINTO is a Manager Mrs. Jacinth HALL-TRACEY is in the Core Information Managing Director for Lasco Technology Specialist Group Financial Services Limited (LFSL), (CITSG). The Group is part of the a Licensed Remittance Service Supervision and Examination Provider and Cambio. LFSL is Sector of the Bangko Sentral ng Pilipinas or the Jamaica’s largest MoneyGram Agent and, the Central Bank of the Philippines. It is in charge Cambio’s trades places it among the top 10 with the supervision and examination of Cambios in Jamaica. LFSL recently had a banking and non-banking institutions in the successful listing on the Jamaica Stock Exchange areas of technology risk management, IT Junior Market. Governance, electronic banking, electronic money, and payment and settlement systems. It Mrs. Hall-Tracey has had over 10 years’ also approves and issues authority for financial experience in the successful direction of Money institutions to engage in electronic banking, as Service Businesses. She holds a B.A (Hons) in well as evaluate institutions applying to become French and Economics from the University of an electronic money issuer. the West Indies, and is certified in Corporate Treasury and Cash Management, having Mr. Guinto was part of the team that drafted attained the status of Certified Treasury Circular No. 649, the central bank regulation Professional (CTP). She is currently pursuing an which provided the guidelines governing the MBA Programme through the Edinburgh issuance of electronic money and the Business School. Her keen interest is in Strategic operations of electronic money issuers in the Planning and Risk Management. Philippines. He is also currently involved in the drafting and revision of technology related Among the professional organization which regulations of the central bank. benefit from her expertise are: the Cambio Association of Jamaica of which she is Past He is a regular presenter to visiting delegates President and the Jamaica Money Remitters from other central banks as well as other Association of which she Vice President. Mrs. interested parties regarding electronic banking, Hall-Tracey is also a member of the Grace electronic money, and mobile commerce. He is Morrison Foundation for Early Childhood also part of the central bank’s Public Development and the Miss Jamaica Festival Information Campaign program, which goes Queen Committee where she assists in around the country to educate the public on the programmes to develop young Jamaican role of the central bank in the economy, as well women. as the latest trends in electronic money and remittance technology and products. In 2008, he conducted a lecture on the potential of Mr. Earl JARRETT is General mobile commerce to bring financial services to Manager of the Jamaica National microfinance clients, in a workshop session of Building Society - the Caribbean’s the International Development Law largest building society and third Organization held in Chennai, India. largest Jamaican financial institution with operations in the United Mr. Guinto is a Certified Public Accountant and Kingdom, United States of America, Canada and a Certified Information Systems Auditor. the Cayman Islands. He heads this
multinational, operating from 34 locations in industry for more 25 years, working with Jamaica with five Representative Offices and 22 industry leading organizations such as Skytel, money transfer locations in the United Verizon Wireless, Qualcomm, Microsoft, Kingdom, Canada, the United States of America Google, Opera Software and Obopay. and the Cayman Islands; as well as eleven subsidiaries. The JN Group provides a wide range of services including—savings, mortgages, Mr. Claremont KIRTON is investments, technology solutions, small Professor of Development business financing, general insurance, fleet Economics in the Department of management, roadside assistance and real Economics at the University of estate referral. the West Indies (UWI), Mona, Jamaica. Presently teaching courses in Mr Jarrett serves on several Executives: Economic Development Theory and Economic International Union for Housing Finance; Inter- Development Policy, he has lectured in macro- American Dialogue Financial Services; Caribbean economics, banking and finance courses at UWI. Association of Housing Finance Institutions; FIA He is a founding member of the Caribbean World Council for Automobile Mobility and Diaspora Economy Research Group (CDERG) in Tourism - North America; Private Sector the Department of Economics, UWI, Mona. His Organisation of Jamaica; National Council of research interests include development policy, Jamaica, Order of St John, UWI Mona Campus regional economic integration, financial sector Council; Environmental Foundation of Jamaica performance, micro and small scale enterprises, Endowment Fund; and Jamaica Tourist Board. and economics of the diaspora.
He is a recipient of the Pelican Award from The He has authored and co-authored monographs University of the West Indies (Florida and and articles in academic journals as well as Jamaica chapters) and the Caribbean Luminary technical reports on a range of issues related to Award from the American Foundation of The economic development, regional economic University of the West Indies. integration, small and micro enterprises, remittances and banking and finance A Fellow Chartered Accountant (FCA), Mr. Jarrett is a graduate of The University of the . West Indies, and holds a M.Sc. (Hons.) in Mr. Auguste KOUAME is Sector Accounting. Leader for Poverty Reduction and Economic Management (PREM) & Lead Economist for the Mr. Peter KELLYis Executive Director of M-Via Caribbean Foundation. With millions in transaction volume, m-Via Inc. is the first U.S.-based On October 15, 2009, Auguste Kouame became international mobile money transfer service the World Bank's Sector Leader for Poverty empowering migrant workers and their families Reduction and Economic Management (PREM) to send and receive funds and promote financial Department and Lead Economist for the inclusion via their mobile phones. Caribbean in the Latin America and the Caribbean (LAC) vice presidency. Most recently serving m-Via as founding VP of Distribution and Business Development, Mr. Mr. Kouame joined the Bank in 1996 as a Young Kelly has been a pioneering leader in the mobile Professional (YP) in the South Asia region and
soon thereafter worked in the Bank's Office of within the JN Group. Prior to this appointment, the Chief Economist and Development Miss Kow spent three years as a Senior Economics (DEC) as member of the 1998/99 Manager spearheading Jamaica National’s World Development Report (WDR) core team. remittance operations. Her professional He has held several positions at the Bank, experience includes business development, including Country Economist for Tunisia in the research, sales and marketing in a wide range of Middle East and North Africa (MNA) region, local, regional and international industries Senior Country Economist for Guyana, the including Financial Services, Insurance, Dominican Republic and Haiti in LAC, Special Remittance, Services (creative and technology) Representative in Haiti, and as Assistant to the and Telecommunications. President of the World Bank. Prior to this, Mr. She is a graduate of The University of the West Kouame was Lead Economist MNA where he led Indies with a First Class Honours Bachelor of the regional economic monitoring work, Science (BSc) Degree in Management Studies promoted quality and consistency in country and Accounting, and a Master of Science (MSc) economic reports, and advised regional Degree with distinction in International management and clients on monitoring the Business. global financial crisis and on the Bank's strategic engagement under the Arab World Initiative. Mr. David LANDSMANis an Mr. Kouame graduated from Ecole Nationale de administrator who has worked his la Statistique et de l'Administration Economique entire career in the money (ENSAE), Paris and holds a PhD in economics transfer field, since beginning as a from Ecole des Hautes Etudes en Sciences teller at Citibank in 1977. He Sociales (EHESS), Paris. specializes in BSA/AML and state money transmitter licensing compliance and has held positions in every functional area of the money Ms. Leesa KOW is the General transfer business. Manager of JN Money Services Limited, which through its brand, Executive Director of the National Money JN Money Transfer, is one the Transmitters Association, Inc. since August largest remittance service 2004, he has made strides in organizing the providers in Jamaica with an international industry, promoting the image of licensed distribution network in the United States of money transmitters, and defending the America, United Kingdom, Canada, the Cayman industry’s right to maintain bank accounts. Islands, Dominica, St. Vincent & The Grenadines and Ghana. She also has responsibility for the Mr. Landsman is conversational in Portuguese growth and continued development of local and Spanish, and frequently speaks at money services such as JN Money Transfer intra-island transfer and compliance conferences. He is an remittance services and bill payment facilities, anti-money laundering (AML) compliance namely JN Bill Pay. trainer, organizing conventions and seminars Ms Kow previously held the post of Group dealing with AML compliance issues as they Marketing, Promotions & Sales Executive for relate to the money transfer industry. He has the Jamaica National Building Society (JNBS), spoken on industry matters before such with responsibility for planning, coordinating international bodies as the United Nations and managing the marketing, promotions and Development Fund, FATF and the World Bank. sales functions of the Society and companies
In addition to managing and fundraising for the and Tobago Ministry of Trade and Industry, and NMTA itself, his job is to advocate for the the Caribbean Regional Negotiating Machinery. money transfer industry in the halls of government and in the media, and to comment on policy matters on behalf of the NMTA. He is Mr. Wameek NOOR works as a currently working on a number of initiatives Consultant (Financial Sector Policy that aim to better organize the industry, elevate Specialist) in the Financial and its public image and improve its level of Private Sector Development compliance. network of the World Bank. He has researched, analyzed and presented He consults for money transmitters, investors published research on how best to expand and lawyers on a variety of AML and industry financial access among the poor without matters and, from time to time, serves as constraining an innovation-friendly consultant and expert witness in litigation and environment fostering private-sector growth. criminal cases. He continues to co-author policy studies on mobile banking, remittances, governance and He has testified before the Senate Banking anti-corruption, as key and potentially Committee and the House Financial Services innovative mechanisms to expand financial Committee. For three years, between 2007 and sector development through ensuring an 2010, he represented the NMTA on FinCEN’s effective regulatory and supervisory framework. Bank Secrecy Act Advisory Group. He works with state and federal lawmakers on legislative Prior to the World Bank, Mr. Noor built his matters, dialogues with regulators and knowledge of microfinance and financial access representatives of the banking industry about by working with Grameen Bank in Bangladesh, issues affecting MTOs. where he was extensively involved with utilizing microfinance to spearhead technology-driven He was, among others, instrumental in getting development projects, through mobile phones, the MSB Act of 2008 passed in the House and the internet and solar technology. He has also advocates for federal regulation of the money served as a Senior Analyst at the Corporate transfer business, as proposed in the MSB Executive Board, a strategy-consulting firm Compliance Facilitation Act of 2009. assisting client organizations to increase their profitability by developing their employee performance, retention and leadership Dr. Reshma MAHABIR is a Senior Economist development programs. assigned to the Research Department of the Central Bank of Trinidad and Tobago. Dr. Mr. Noor received a Master of Arts degree in Mahabir has responsibility for the unit tasked Economics and International Development from with the production of the Balance of Payments the School of Advanced International Studies Report, monitoring developments in the (SAIS) at Johns Hopkins University and a regional and international economic Bachelor of Arts in Economics and Political environment and reporting on developments in Science from Vassar College (New York). the energy and non-energy sectors of the domestic economy. Prior to joining the Central Bank in 2009, Dr. Mahabir worked in the Organization of American States, the Trinidad
Ms. Joan-Marie POWELL setting up a Training Unit aimed at improving is the Managing the product offering and service quality delivery Director of GraceKennedy Remittance Servicesof the brand worldwide. In 2001, she became a Limited (GKRS), a subsidiary member of the Board of Directors of GKRS. of GraceKennedy Limited; one of the leading Joan-Marie shares an avid interest in sports. A and most diversified groups of companies in the English former netballer, she enjoys football, cricket speaking Caribbean. and track and field. She is an active member of the Kiwanis Club of New Kingston and has a Joan-Marie’s leadership, technical insight and passion for assisting needy children. operational expertise have strengthened GKRS culture of innovation; expanded the company Joan-Marie holds a B.Sc. in Management into new markets, and extended its service Studies and a MBA, specializing in the portfolio and reach in seven other markets of Management of Technology from the University the Caribbean and the UK. In 2007, Joan-Marie of the West Indies. Powell co-led the acquisition by Western Union of 25% equity stake in the company. Mrs. Alejandra QUEVEDO was Prior to her appointment as Managing Director recently designated by the in December of 2006, Joan-Marie was directly Caribbean Financial Action Task responsible for the company’s international Force (CFATF) to be their Legal expansion and relationship building with key Advisor. Prior to join the CFATF, stakeholders. she held the position of Legal and Strategic Planning Director at the Latin American Banking Her career however, began at Citibank in Federation (FELABAN). Also, she was a Jamaica after graduating from Immaculate Comparative Law Professor at the University Del Conception High School. Rosario, Bogotá, Colombia. Mrs. Alejandra Quevedo is an attorney at law graduated from She joined GKRS as Operations Manager in University of Los Andes and Master in Law and 1991. During the embryonic stage of the newly Economics from University of Buenos Aires. formed alliance between GraceKennedy Limited and Western Union, Joan-Marie assisted in the building of the company, which resulted in her Mrs. Dana RANKINE is a Senior becoming its General Manager with direct Analyst in the Banking Supervision responsibilities for its Money Transfer Services Division of the Cayman Islands in Jamaica, Trinidad and Tobago and Guyana. Monetary Authority (“the Authority”), for which she has Under her stewardship, GKRS has copped many been employed with for the past 7 years. top Western Union awards including Agent of the Region and Outstanding Customer Service In this position her responsibilities relates to Award. assisting in the regulation and supervision process of approximately 261 institutions (this Although Joan-Marie attributes the success of includes Banks and Trust Companies, credit the company to team work, her track record is unions, money services businesses and well known. In 2000 she was asked by the Dean development bank). Other duties include of the Western Union University to assist in
supervising assigned Banking Analysts, while Brenda Samaniego received a B.A. in Economics providing guidance and advice. from Instituto Tecnológico Autónomo de México (ITAM) as well as a B.A. in Political She is responsible for conducting both on an on- Science also from ITAM. site and off-site supervision for local and overseas institutions regulated by the Authority. She is charged with putting forth Mrs. Larene SAMUELS is a career recommendations and timelines to those Central Banker who is currently institutions, in an effort of minimizing risks the Director of the Cambio & identified and ensuring compliance to the Remittance Licensing and relevant laws and regulations. Monitoring Department of the Bank of Jamaica, a position she has held for the In addition to Bank Supervision, she holds 11 past seven (7) years. years retail banking experience (2 large local retail banks). She is a skilled credit and debt In this position she has been responsible for the collection officer. implementation of the regulatory regime in regard to Remittance Service Providers in In July 2009, she became a Certified Anti-Money Jamaica which involved: Overseeing the Laundering Specialist (“CAMS”) and is a current transition from a non-regulated environment member. Since 2006, Mrs. Rankine has been including the development of Operating involved with the East End Primary School PTA Directions and requirements for licensing as Treasurer and a Notary Public of the Cayman Issuing Certificates of Operation to Remittance Islands since 2003. Service Providers who satisfied the licensing requirement, Supervising/monitoring the operations of Remittance Service Providers to Ms. Brenda SAMANIEGO de la PARRA is the assess compliance with the Operating Special Projects Director at the “Comisión Directions and the Anti-Money Laundering & Nacional Bancaria y De Valores” (National Counter-financing of Terrorism (AML/CFT) Banking and Securities Commission, Mexico). legislation.
Since June 2008, Brenda has been involved in Mrs. Samuels holds a Bachelor of Science several projects regarding innovative degree in Economics and Accounting and an approaches to regulating products and business MBA in Banking & Finance both from the models suitable for extending financial services University of the West Indies, Jamaica. to the unbanked, including banking agents’ deployment and mobile payments supply. She has also participated in analyzing obstacles to Mr. Calvin SMALL is the Chief Technical financial inclusion brought about by regulation Director (CTD) of the Financial Investigations and AML/KYC requirements. Division (FID) of the Ministry of Finance and the Public Service. As head of the division he has Before holding her position at the National responsibility for directing the activities of a Banking and Securities Commission, Brenda team of forensic accountants, analysts, lawyers participated in several organizations and fora and computer forensic specialists. The FID has focusing on youth empowerment issues, as its mandate, the investigation of Money education, and poverty relief. Laundering offences and financial activities related to terrorism. It is also tasked with
sensitizing and monitoring financial institutions Ms. Terry SMITH is a graduate of on their compliance with the Proceeds of Crime the City University of New York, Act (POCA) regarding suspicious transactions Brooklyn College from which she and threshold transactions – a function carried acquired a Bachelors Degree in out by the Financial Intelligence Unit (FIU). Accounting and a Masters Degree in Economics. She gained over twelve (12) years Mr. Small assumed leadership of the FID having of working experience in the United States of served for over 23 years in the Jamaica America in finance and accounting within the Constabulary Force (JCF). During that time he public and private sectors. On her return to performed various functions including general Antigua in 2002, she was recruited by the criminal investigations, co-project leader at the Government of Antigua and Barbuda and was Force’s Corporate Strategy Coordination Unit assigned to the Antigua and Barbuda’s Financial dealing with reform of the Financial Services Regulatory Commission where her Management of the organization, head of a primary portfolio focused on enhancing the special unit within the Narcotics Division laws and regulations of the Financial Services working closely with local and international Regulatory Commission with particular agencies, and as Jamaica’s Liaison Officer to the emphasis on non-banking financial institutions. New York City Police Department - a post he This involved interacting with various network held for three (3) years prior to being appointed of organizations to include all agencies affiliated CTD. He has also benefited from numerous with non-banking financial services. She is developmental courses both locally and actively instrumental in drafting and overseas with extensive training in leadership implementing legislations, regulations, and international cooperation. Mr. Small was guidelines and examination manuals governing recently promoted to the rank of these institutions. Superintendent of Police prior to his appointment. Ms. Smith is currently employed as the Manager of International Business Corporations He is the holder of a Master of Science Degree (IBCs) and Other Non-banking Financial in Policing and Social Conflict and a Bachelor of Institutions (NBFIs) at the Financial Regulatory Science Degree in Accounting and Commission and has regulatory oversight for Management. He also received a Certificate in the Corporate Management Trust Service Project Management from New York University Providers and Money Services Businesses. Her (NYU) and is a member of the Project regulatory oversight of the operations of the Management Institute (PMI). IBC Registry includes the incorporation and regulation of all international business Mr. Small has lectured at the Jamaica Police institutions under the IBC Act. Regulatory Staff College on various topics including Human oversight for the money services businesses Resource Management and Research Methods includes the supervision and monitoring and at the Justice Training Institute of the through licensing, on-site and off-site Ministry of Justice on Criminology. examinations of the businesses in conjunction with the country’s financial intelligence unit by As hobbies, he enjoys travelling, reading and verifying that the institutions are in compliance listening to music. with the anti-money laundering and counters terrorist financing legislations.
Her quest is to assist in positioning not only the jurisdiction of Antigua and Barbuda, but the She holds membership in the Association of region in becoming a formidable and viable Certified Anti-Money Laundering Specialists regulatory nation that continues to enhance, (ACAMS), the Association of Certified Fraud uphold and maintain compliance with Examiners (ACFE); and the International international standards and best practices. Association of Law Enforcement Intelligence Analyst.
Ms. Jacqueline SOMERSALL- In Sept. 2009, she was part of the Caribbean BERRY is the Director of the Financial Action Task Force (CFATF) High Level Financial Intelligence Unit (FIU) of Mission to Trinidad and Tobago to identify St. Kitts & Nevis, a position she corrective measures with regards to that has held for approximately eight country’s non-compliance with the FATF 40+9 (8) years. She also serves as one of the Recommendations Commissioners of the St. Kitts-Nevis Financial Services Regulatory Commission that is the She has also served as a resource person on ultimate regulatory body for anti-money combating money laundering and terrorist laundering and counter-terrorism financing. financing at the request of the Egmont Group of FIUs; the Caribbean Regional Security Services; She is a Certified Anti-Money Laundering theUnited States DEA; Off-shore Alert; the Specialist (CAMS); a Counter-Terrorism Caribbean Association of Indigenous Banks; and Financing Trainer; and a Mutual Evaluation the Organization of American States. Country Examiner in the Financial Action Task Force 40 plus 9 Recommendations. Her areas of expertise include: FIUs: management and maintenance; data mining, Prior to joining the FIU, she held the positions of data management and analysis; human High Court Administrator, at the High Court of resource development; the exchange of Justice, St. Kitts; Assistant Registrar of information; asset recovery; and supporting the Intellectual Property, Intellectual Property investigative and prosecutorial processes. Office, St. Kitts-Nevis; and Administrative Specialist at the Eastern Caribbean Center, Ms. Somersall-Berry is a faculty member of the University of the Virgin Islands, St. Thomas, International Risk & Governance Institute and United States Virgin Islands. serves as resource person at the institute’s training session on topics such as “Where are Mrs. Somersall-Berry holds a diploma in the weaknesses in our Financial Crime “Advanced Financial Crime Prevention Training” Prevention Regime” and “”The Role of a awarded by the International Risk & modern FIU”. Governance Institute (formerly International Financial Crime Prevention & Compliance Training (IFCCT) institute). She has also Mr. N Christian STOKES is the obtained a master’s degree in Public Founder and Executive Chairman Administration, and a bachelor’s degree in of a group of companies focusing Journalism and Mass Communication both from on money services, Diaspora the University of the Virgin Islands. She is also a driven micro-investing, Caribbean certified Para-Legal accredited by the Council of online education, and sports administration. He Legal Education of the West Indies. is the owner and Managing Director of NCS
eMoney Services (TCI) Limited, the fastest Mr Straun is currently a Deputy Director, in the growing MoneyGram agent in the Caribbean Banking and Monetary Operations Department and Latin America. Mr. Stokes is the founder at the Eastern Caribbean Central Bank. His and owner of the largest online high school in Division is responsible for: the Caribbean - Caribbeanischool.com, and is 1. Management of payments and part owner and General Secretary for the settlements for the Bank’s Foreign Jamaica Bobsleigh Team sports franchise. He Reserves and Pension Fund; also does team building and leadership training 2. Monitoring and ensuring the integrity of for corporations under the the large value funds transfer system, coolrunningslive.com umbrella. including Securities Clearance and Settlement, and Immediately before starting his own group of 3. Developing the retail payments and companies, Mr. Stokes held the position of clearance system. General Manager – International Business Division at National Commercial Bank, Jamaica So far in his tenure at the Bank, Mr Straun has Limited (NCB) where he was responsible for the been instrumental in the development of the development and implementation of strategic Payment System Act; the Money Services Act, and operational plans designed to increase the Amendments to the Bills of Exchange Act and is Bank’s share of business in overseas markets. currently leading the development of rules and Prior to Joining NCB he was Senior Vice- guidelines to support these legislations. He has President – Business Development at the worked with the Eastern Caribbean Central Victoria Mutual Building Society where he Securities Depository to improve Delivery participated in pioneering the outreach of Versus Payment (DVP) and is currently the lead Jamaican financial institutions in the Diaspora. resource at the Central Bank for the development of an Automated Clearing House Mr. Stokes holds a Master of Business (ACH) for the Eastern Caribbean Currency Union Administration degree from Washington State (ECCU). University, a Bachelors of Science degree from However, Mr Straun is not all work. He is a the University of Idaho and a post graduate computer enthusiast, a Certified SCUBA Diver, a diploma in banking from the Stonier Graduate Snowboarder and a student of Shotokan Karate. School of Banking. He is currently a Doctoral He loves the outdoors, trying new things student at the Sir Arthur Lewis Institute of (including food), music, dancing, travelling, and Social and Economic Studies at the University of meeting people. the West Indies.
Mrs. Emiko TODOKORI is a senior Mr. Alex STRAUN holds a financial sector specialist in the Diploma in Financial Services from Financial Market Integrity Unit of the Institute of Financial Services the Financial and Private Sector (formerly the Chartered Institute Vice-Presidency of the World of Bankers) in London and a Bank. Among other responsibilities, Mrs. Masters of Arts in Banking and Finance from the Todoroki provides technical assistance to client Sheffield Hallam University, in the United countries with regards to developing an Kingdom. He has worked in the Financial appropriate oversight mechanism for Services Sector for over 20 years, with over 15 remittance service providers; undertake years of Central Banking Experience.
assessment of countries on remittances; and Ms. Turgeon holds a master’s degree in present her findings and expert views in Business Administration with an honourable international meetings and conferences. She is mention awarded by International Business currently leading a horizontal review of past Management and a bachelor’s degree in remittance corridor analyses undertaken by the Administration specialized in International unit with a view to extract lessons learned in Management from Laval University (Quebec). regulating and supervising remittance service She has also obtained a certificate in psychology providers. She led the study on Canada- from Laval University. Caribbean remittance corridor analysis which is the background of this Forum. She has also Karina Turgeon has over 12 years of experience authored or provided comments on many within savings and credit cooperatives both in remittance papers including the work on mobile Canada and abroad. During her work abroad, phone financial services undertaken by the she developed expertise in the areas of World Bank. She is one of key staff in advancing microfinance, intervention tools, automation of the agenda of financial inclusion while banking operations, coordinating software protecting the integrity of financial transactions. implementation, financial product development and training. Over the years, she has acquired Previously in the World Bank, she worked on sound knowledge of all operations related to various financial and private sector the proper functioning of a financial development projects. Prior to joining the cooperative. Her experience as a Financial World Bank in 1999, Mrs. Todoroki worked in services Advisor gave her a comprehensive Futures Industry Association, Nikkei Newspaper, understanding of savings and credit and Business Venture consulting. mechanisms within financial cooperatives. Her expertise also includes: start up and management of savings and credit Ms. Karina TURGEON joined cooperatives; development of credit products; Développement International integration of women into financial services; Desjardins (DID) in 2000 as a marketing; banking operations and electronic Systems Advisor in the transaction systems for banking and training. Developments division. Ms. Turgeon is presently assigned to implementing Ms. Karina Turgeon has represented DID as information technology solutions. Her main task panelist and presenter on the colloquium on the is to assist partners in implementing systems for economy of education organized by the Haitian banking operations, management information Government and the Haitian Association of and supervision. In addition, she provides Economists, Port-au-Prince, Haiti, in April 2005. support for adapting and equipping IT solutions offered by DID. She also participates in business development and project identification. The Mr. Saul WOLF is Remittances introduction of IT solutions allows partner Manager at the World Council of networks to satisfy their needs for electronic Credit Unions (WOCCU). The processing of financial data and equip World Council of Credit Unions themselves with systems to facilitate (WOCCU) is the global trade institutional operational management and association and development agency for credit decision making. unions worldwide and has offered remittance products since 2001. Currently, WOCCU’s remittance networks in nine countries
(primarily in Latin America) collectively send and pay out just under $500 million in remittances annually. Saul works to connect quality, low-cost money transfer firms to credit unions, financial cooperatives, and other micro finance entities by providing the technology, representation and knowledge necessary to develop sustainable business relationships. Saul holds a Juris Doctorate and Master of Public Affairs from the University of Wisconsin- Madison, a Bachelor of Arts in Spanish and Philosophy from Saint John's University, and is a member of the Wisconsin State Bar.
The World Bank, the Government of Canada, in association with the University of the West Indies, Mona, presents:
Caribbean Remittance Forum on
“Enhancing the Efficiency and Integrity of Remittance Transfers through Effective Regulatory and Supervisory Systems in the Caribbean”
March 24-25, 2011 Mona Lodge, The University of the West Indies Kingston, Jamaica
LIST OF PARTICIPANTS
ANTIGUA AND BARBUDA St. John’s, ANTIGUA & BARBUDA Telephone: 268 481 1194 Fax: 268 463 0422 Email: [email protected] Ms. Desiree A. BURTON Senior Financial Examiner Ms. Bunny Govia-BUTLER Non-Banking and other Financial Institutions Compliance & Research Analyst Financial Services Regulatory Commission IBCs & Other Non Banking Financial Institutions St. John’s, ANTIGUA & BARBUDA Financial Services Regulatory Commission Telephone: 268 481 1194 St. John’s, ANTIGUA & BARBUDA Fax: 268 463 0422 Telephone: 268 481 1164 Email: [email protected] Fax: 268 463 0422 Email: [email protected] Mr. Morice S. FOSTER Jr. Financial Examiner Non-Banking and other Financial Institutions Financial Services Regulatory Commission BELIZE St. John’s, ANTIGUA & BARBUDA Telephone: 268 481 1194 Fax: 268 463 0422 Ms. Andrea Nicole COYE Email: [email protected] Manager Approval, Research Central Bank of Belize Ms. Terry D. SMITH Belize City, BELIZE Mgr., Non-Banking & other Financial Telephone: 501 223 6194 Institutions Fax: 501 223 3877 Financial Services Regulatory Commission Email: [email protected]
Mrs. Julia PERERA Cayman Islands Monetary Authority Deputy Director, Exchange Control George Town, CAYMAN ISLANDS Research Department Telephone: 345 244 1631 Central Bank of Belize Fax: 345 945 3162 Belize City, BELIZE Email: [email protected] Telephone: 501 223 6194 Fax: 501 223 3877 Email: [email protected] DOMINICAN REPUBLIC
CANADA Mr. Emerson ANTISTENES DIAZ CABRAL Coordinator Office Of Anti Money Laundering Prevention & Financial Crimes Ms. Marie LEGAULT Superintendency of Banks Head of Aid in Jamaica Telephone: (809) 685-8141 X428 Canadian International Development Fax: (809) 689-7107 Agency (CIDA) Email : [email protected] /
[email protected] Mr. Murray R. DUGGER
Regional Director Mr. Luis Andrés MONTES DE OCA Financial Transactions and Reports Analysis Manager Centre of Canada (FINTRAC) Manager’s office Vancouver, B.C., CANADA Superintendency of Banks Telephone: 604 666 8245 Telephone: (809) 685-8141 EXT: 373 Fax: 604 666 8108 Fax: (809) 689-7107 Email: [email protected] Email : [email protected]
Ms. Karina TURGEON Systematization Advisor Technological Solutions Desjardins (DID) GRENADA 150, rue des Commandeurs Lévis (Québec) G6V 6P8 CANADA Tel: 418 835 2401 Fax: 418 622 8019 Mr. Alistaire J. PHILLIP Email: [email protected] Senior Examiner, Credit Institutions and Money Services Supervision Department, Grenada Authority for the Regulation of Financial Institutions CAYMAN ISLANDS St. George’s, GRENADA Telephone: 473 440 6575 Fax: 473 440 4780 Ms. Dana Diann RANKINE Email: [email protected] Senior Analyst Banking Supervision
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Mr. Denis FELIX Mr. Jean-Francois DYESS Manager Head of Service Non Bank Credit and Money Services Banking Supervision Supervision Department Central Bank of Haiti Grenada Authority for the Regulation of Port-au-Prince, HAITI Financial Institutions Telephone: 509 2940 2009 St. George’s, GRENADA Email: [email protected] Telephone: 473 440 6575 Fax: 473 440 4780 Mr. Alfred JEAN Email: [email protected] Assistant Chief of Service, International Affairs Central Bank of Haiti Port-au-Prince, HAITI GUYANA Telephone: 509 3424 7536 Email: [email protected]
Mr. Leslie N. GLEN Ms. Marie-France LALEAU-ANGLADE Banking Manager Deputy Director Governor’s Office Economic Division Bank of Guyana Ministry of Economy and Finance Georgetown, GUYANA Port-au-Prince, HAITI Telephone: 592 227 1533 Telephone: 509 3701 6026 Fax: 592 227 2965 Email: [email protected] Email: [email protected] Mr. Alain J. LOUIS Mr. Rajendra RAMPERSAUD Economist Director Department of Economic Studies Bank of Guyana Ministry of Economy and Finance Georgetown, GUYANA Port-au-Prince, HAITI Telephone: 592 226 3261-5 Telephone: 509 2229 1023 Fax: 592 227 2965 Email: [email protected] Email: [email protected] Mr. Vladimir Andersen ROBERGEAU Deputy Director, International Affairs Bank of Haiti HAITI Port-au-Prince, HAITI Telephone: 509 2998 2027 Email: [email protected] Ms. Rose Gerline DORNIS Email: [email protected] Economist Dept. of Economic Studies Ms. Claudia QUALO Ministry of Economy and Finance Lawyer, Legal Port-au-Prince, HAITI Banque de la Republique d’Haiti Telephone: 509 2229 1023 Port-au-Prince, HAITI Email: [email protected] Telephone: 509 22 991215 Email: [email protected]
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JAMAICA Ms. Janette S. CONIE General Manager, Financial Services Supreme Ventures Financial Services, Limited Mr. Joseph Orlando ANDERSON Kingston, JAMAICA, W.I Statistician, Statistical Institute of Jamaica Telephone: 876 754 6526 Kingston, JAMAICA, W.I. Fax: 876 960 1397 Telephone: 876 926 5311 ext. 1029 Home: 876 877 4774 Fax: 876 926 1138 Email: [email protected] Email: [email protected] Mr. Steven M. DAVIS Ms. Denise GARFIELD Research and Financial Services Corporate Planner Private Sector Organisation of Jamaica Strategic Development and Planning Dept. Kingston, JAMAICA, W.I. Jamaican Cooperative Credit Union League, Ltd. Telephone: 876 927 6238 Kingston, JAMAICA, W.I. Fax: 876 927 5137 Telephone: 876 926 7767 Email: [email protected] Fax: 876 929 2097 Email: [email protected] Ms. Deon C. DEWAR-GRAY Operations Manager Ms. Andree BLOUIN Supreme Ventures Financial Services, Limited Counsellor, Immigration Kingston, JAMAICA, W.I. High Commission of Canada Telephone: 876 906-8603 Kingston, JAMAICA, W.I. Fax: 876 960-4397 Telephone: 876 511 3400 Email: [email protected] Home: 876 469 1760 Email: [email protected] Ms. Sheron O. DIXON-BROWN General Manager Ms. Louise A. BROWN Remittance Division Director, Economic Information/Publications Capital and Credit Remittance Limited Bank of Jamaica Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 929 1660 Telephone: 876 922 3867 Fax: 876 960 2833 Fax: 876 967 4265 Email: [email protected] Home: 876 810 7304 Email: [email protected] Ms. Beverley DOUGLAS Remittance Administrator & Compliance Ms. Carina COCKBURN Manager Senior Specialist, Multilateral Investment Fund Financial Services Inter-American Development Bank LASCO Remittance Services Limited Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 764 0820 Telephone: 876 920 0322 Home: 876 978 2069 Fax: 876 960 4595 Email: [email protected] Email: [email protected]
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Mr. Kevin LASCELLES Ms. Janice SPENCER Cambio & Remittance Marketing Officer Remittance Officer Lasco Financial Services Ltd NCB Remittance Services (Jamaica) Limited Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 906-7473 Telephone: 876 935 2548 Fax: 876 960-4595 Fax: 876 968 3808 Email: [email protected] Email: [email protected]
Mr. Lennox D. ELVY Mr. Richard FRASER Senior Manager, Customer Insights and Head of Legal and Regulatory Affairs Measurement Marketing DIGICEL Jamaica Bank of Nova Scotia Ltd. Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 932 0531 Ms. Desreen E. GRAHAM Email: [email protected] Research and Policy Financial Services Commission Dr. Mark FIGUEROA Kingston, JAMAICA, W.I. Dean, Faculty of Social Sciences Telephone: 876 906 3018 The University of West Indies, Mona Fax: 876 906 3010 Mona, JAMAICA, W.I. Email: [email protected] Telephone: 876 512 3297 Email: [email protected] Ms. Vivienne P. GRAY Business Analyst, Retail Banking Ms. Pamella C. FOLKES National Commercial Bank Jamaica Limited Deputy Financial Secretary – Kingston, JAMAICA, W.I. Technical Advisory Coordinating Telephone: 876 935 2145 Ministry of Finance Public Service Fax: 876 968 3808 Kingston, JAMAICA, W.I. Emails: Telephone: 876 587-6601 [email protected] Fax: 876 932- 5979 [email protected] Email: [email protected] Ms. Jacinth A. HALL-TRACEY Mr. Mr. Calvin SMALL Compliance Officer Chief Technical Director Financial Services Financial Investigations Division LASCO Remittance Services Limited Ministry of Finance Public Service Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 920 0322 Telephone: 876 938 1331 Fax: 876 960 4595 Fax: 876 928 1883 Email: [email protected] Email: [email protected] Ms. Donna K. HAMILTON-SMITH Ms. Vanessa ELLIS Assistant Director Office of the Principal Cambio and Remittance Licensing and The University of West Indies, Mona Monitoring Mona, JAMAICA, W.I. Bank of Jamaica Email: [email protected] Kingston, JAMAICA, W.I.
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Telephone: 876 932 4033 Prof. Claremont KIRTON Fax: 876 922 1931 Senior Lecturer Email: [email protected] Department of Economics The University of West Indies, Mona Mr. Chandar Lal S. HENRY Mona, JAMAICA, W.I. Senior Economist Telephone: 876 512 3285/876 394 1730 Economic Information and Publications Email: [email protected] Bank of Jamaica Kingston, JAMAICA, W.I. Ms. Leesa R. KOW Telephone: 876 922 0750 General Manager Fax: 876 967 4265 JN Money Services Limited Email: [email protected] Kingston, JAMAICA, W.I. Telephone: 876 929 8477 Mr. Gabriel HERON Fax: 876 920 4768 Marketing and Business Development Manager Email: [email protected] JN Money Services Limited Kingston, JAMAICA, W.I. Ms. Nordel N. LEACH Telephone: 876 929 8479 Operations Administrator, Admin. Department Fax: 876 920 4768 LASCO Financial Services Limited Email: [email protected] Kingston, JAMAICA, B.I. Telephone: 876 906 7474 Mr. Horace HINES Fax: 876 960 4595 JN Money Services Ltd. Home: 876 396 0576 26 Trafalgar Road Email: [email protected] Kingston 10, JAMAICA, W.I. Telephone: 876 929 8477 Ms. Nadine A. MATTHEWS Email: [email protected] COK Remittance Services Ltd. COK Sodality Cooperative Credit Union, Ltd. Mr. Rees K. HINES Kingston, JAMAICA Compliance Officer Telephone: 876 968 5530 Audit and Compliance Fax: 876 906 4752 Supreme Ventures Financial Services Email: [email protected] Kingston, JAMAICA, W.I. Telephone: 876 754 6526 Ms. Celeste N. McCALLA Fax: 876 906 2928 Legal Counsel, Legal Department Home: 876 925 4461 Bank of Jamaica Email: [email protected] Kingston, JAMAICA, W.I. Telephone: 876 922 0750-9 Mr. Earl JARRETT Fax: 876 922 0854 General Manager Email: [email protected] Jamaica National Building Society Kingston, JAMAICA, W.I. Mr. Esmond A. McLEAN Telephone: 876 926 1344-9 Economist Fax: 876 968 6596 Economic Information and Publications Email: [email protected] Bank of Jamaica Kingston, JAMAICA, W.I.
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Telephone: 876 922 0750 Mr. Garret D’AGUILAR Fax: 876 967 4265 Transaction Banking Officer Email: [email protected] First Caribbean International Bank Jamaica Ltd. Kingston 5, Jamaica Ms. Darcy May PARKINS Tel: (876) 935-4753 Managing Director Fax:(876) 929-7751 NCB Remittance Services Limited Email: Kingston, JAMAICA, W.I. Garret.D'[email protected] Telephone: 876 935 2353 Fax: 876 968 3808 Ms. Nadine A. PRYCE Email: [email protected] Financial Analyst Financial Regulations Division Ms. Michelle ALLEN Ministry of Finance and the Public Service Vice President Operations Kingston, JAMAICA, W.I. Grace Kennedy Remittance Services Telephone: 876 932 5473 Kingston, Jamaica Fax: 876 922 7097 Tel: 876 936 9803 Home: 876 312 8560 Fax: 876 733 7817 Email: [email protected] Email: [email protected] Mr. Eliud G. RAMOCAN Ms. Joan-Marie POWELL Economist Managing Director Economic Information and Publications Grace Kennedy Money Services Bank of Jamaica Kingston, JAMAICA, W.I. Kingston, JAMAICA, W.I. Telephone: 876 920 8723 Telephone: 876 922 0750 Fax: 876 512 7819 Fax: 876 967 4265 Email: [email protected] Email: [email protected]
Ms. Lee-Anne C. STEELE Ms. Larene D. SAMUELS Senior Compliance Manager Director, Cambio and Remittance Grace Kennedy Money Services Licensing and Monitoring Kingston, JAMAICA, W.I. Bank of Jamaica Telephone: 876 920 8723 Kingston, JAMAICA, W.I. Fax: 876 512 7819 Telephone: 876 922 3075 Email: [email protected] Fax: 876 922 1931 Email: [email protected] Mr. Noel Solomon GREENLAND VP Marketing Honorable Audley Fitz-Albert SHAW Grace Kennedy Remittance Services Minister of Finance Kingston, Jamaica Kingston, JAMAICA, W.I. Tel: 876 936 9802 Fax: 876 936 9810 Ms. Angela R. SOUTAR Email: [email protected] Remittance Field Officer Financial Services Remittances Supreme Venture Financial Services, Limited Kingston, JAMAICA, W.I.
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Telephone: 876 908 3573 MEXICO Fax: 876 960 4396 Home: 876 564 1229
Email: [email protected] Ms. Brenda SAMANIEGO
Director Ms. Janice Ava-Gail SPENCER Special Projects Economic Researcher National Banking and Securities Commission Financial Regulations Division Mexico D.F., MEXICO Ministry of Finance and the Public Service Telephone: 52 55 1454 6732 Kingston, JAMAICA, W.I. Email: [email protected] Telephone: 876 922 8600 ext. 5472
Fax: 876 922 7097 Home: 876 867 2408 Email: [email protected] NEPAL/MALAYSIA
Mr. Nelson Christian STOKES Chairman and CEO Mr. Manish KOIRAL NCS eMoney Services, (TCI) Limited Manager Suite 19, Ramdial Building Business Development 1 Beechwood Avenue IME(International Money Express) Pvt. Ltd. Kingston 5, JAMAICA, W.I. Nepal/Malysia Telephone: 876 908 4470 Telephone: 977-1 4430600 Fax: 876 929 1514 Fax: 977-1 4002584 Mobile: 876 469 4085 Email: [email protected] Email: [email protected]
Ms. Phoebe Rose-Marie WARREN Senior Monitoring Officer PHILIPPINES Cambio and Remittance Licensing and Monitoring Bank of Jamaica Kingston, JAMAICA, W.I. Mr. Noel L. GUINTO Telephone: 876 922 0750 Acting Manager, Core Information Technology Fax: 876 922 1931 Specialist Group (CITSG) Email: [email protected] Bangko Sentral ng Pilipinas Manila, PHILIPPINES Mr. Bridgett M. WILKS Telephone: 632 526 2364 Financial Regulations Division Fax: 632 524 6698 Minsitry of Finance and the Public Service Email: [email protected] Kingston, JAMAICA, W.I. Telephone: 876 932 5456 Fax: 8767 924 9291 Email: [email protected]
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ST. KITTS AND NEVIS Home: 869 662 2265 Email: [email protected]
Ms. Brenda O. Slack-BONCAMPER Ms. Seana D. BENJAMIN-MACK Analyst, Financial Intelligence Unit, St. Kitts- Deputy Director, Statistics Department Nevis Eastern Caribbean Central Bank Basseterre, ST. KITTS AND NEVIS Basseterre, ST. KITTS AND NEVIS Telephone: 869 466 3451 Telephone: 869 465 2537 Fax: 869 466 4945 Fax: 869 466 2435 [email protected] Emails:
[email protected] Mrs. Ikeishia Renita ESDAILLE [email protected] Internal Audit
TBC Ltd. (sub-agent for Western Union) Ms. Simone SARGEANT ST. KITTS AND NEVIS Finance Services Regulatory Department Telephone: 869 465 2511 Ministry of Finance Fax: 869 465 1099 Basseterre, ST. KITTS AND NEVIS Emai: [email protected] Telephone: 869 469 1469
Fax: 869 469 7739
Email: [email protected]
Ms. Kjellin C. RAWLINS-ELLIOTT ST. LUCIA Finance Services Regulatory Department Ministry of Finance Basseterre, ST. KITTS AND NEVIS Ms. Sancha Gervais-VICTOR Telephone: 866 466 5048 Financial Regulator Fax: 869 466 5317 Financial Sector Supervision Unit Email: [email protected] Ministry of Finance Castries, ST. LUCIA Ms. Jacqueline A. SOMERSALL-BERRY Telephone: 758-468-5539 Director, Financial Intelligence Unit, St. Kitts- Fax: 758 451 7655 Nevis Email: [email protected] Basseterre, ST. KITTS AND NEVIS Telephone: 869 466 3451 Mr. Benedict JOSEPH Fax: 866 466 4945 Financial Intelligence Authority Emails:[email protected] Government of St. Lucia [email protected] Castries, ST. LUCIA Telephone: 758 451 7126 Mr. Alex E. STRAUN Fax: 758 453 6199 Deputy Director, Banking and Email: [email protected] Monetary Operations Eastern Caribbean Central Bank Basseterre, ST. KITTS AND NEVIS Telephone: 869 465 2537 ext. 607 Fax: 869 465 5614
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ST. VICENT AND GRENADINES Ms. Ruth Melanie FRANKEL Monetary & Economic Affairs Dept Central Bank of Suriname
Suriname Ms. Mintrue M. ROSE-PROVIDENCE Telephone: 597 473741 Senior Compliance Officer (Ag) Fax: 597 476444 Supervisory and Regulatory Division Email: [email protected] Ministry of Finance and Economic Planning
Kingstown, ST. VINCENT AND THE GRENADINES Mr. Steven J. LIN-TSUNG Telephone: 784 485 6971 Master of Laws Fax: 784 457 2943 Legal Department Email: [email protected] Central Bank of Suriname
Suriname Ms. Daphne S. SCOTT Telephone: 597 473741 Compliance Officer Fax: 597 476444 Supervisory and Regulatory Division Email: [email protected] Ministry of Finance and Economic Planning
Kingstown, ST. VINCENT AND THE GRENADINES Telephone: 784 485 6971 Fax: 784 457 2943 TRINIDAD AND TOBAGO Home: 784 528 5823 Email: [email protected] Dr. Reshma MAHABIR Ms. LaTeisha SANDY Senior Economist , Research and Policy Legal Officer, Financial Intelligence Unit Central Bank of Trinidad and Tobago Kingston, ST. VINCENT AND THE GRENADINES Port of Spain, TRINIDAD AND TOBAGO Telephone: 784 451 2070 Telephone: 868 625 2601 ext. 2457 Fax: 784 457 2014 Fax: 868 625 8895 Email: [email protected] Email: [email protected]
Ms. Sarika HARRIPERSAD SURINAME Economic Management Division Ministry of Finance Port of Spain, TRINIDAD AND TOBAGO
Telephone: 868 627 9700 ext. 5112 Mr. Lucien Cecil NIJMAN Fax: 868 624 8886 Head of Dept Home: 868 477 2138 Foreign Exchange Policy Dept. Email: [email protected] Central Bank of Suriname
Suriname
Telephone: 597 473741 Fax: 597 476444 Email: [email protected]
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U.S.A. Mr. Peter J. KELLY Executive Director M-Via Foundation
USA Ms. Martha CELEDON Telephone: 760-473-2824 Sr. Manager – Consumer Protection, Email: [email protected] Compliance & Ethics Office The Western Union Company USA Telephone: 201 263 5918 WORLD BANK Email: [email protected]
Mr. Paul S. DWYER Ms. Marie-Lucie MORIN Chief Executive Officer Executive Director, EDS 07 VIAMERICAS CORORATION The World Bank USA Washington, DC – USA Telephone: 301 215 9294 Fax: 240 395 2751 Mr. Giorgio VALENTINI Email: [email protected] Special Representative, LCCJM The World Bank Ms. Katleen FELIX Kingston, JAMAICA, W.I. Project Director Telephone: 876 960 0459 Haitian Diaspora Liaison, FONKOZE Email: [email protected] USA Telephone: 917 375 6902 Ms. Sharon Alicia Marie CROOKS Home: 786 348 0007 Adviser to Executive Director Email: [email protected] The World Bank Tel: 202-458-0073 Mr. David A. LANDSMAN Email: [email protected] Executive Director National Money Transmitters Assoc. Inc. Mr. Robert CHIEW 12 Welwyn Road, Suite “C” Senior Adviser to Executive Director Great Neck, NY 11021 The World Bank USA Tel: 202- 473-4357 Telephone: 917-921-9529 Email: [email protected] Email: [email protected] Mr. Auguste Tano KOUAME Mr. Saul WOLF Lead Economist and Sector Leader, PREM Manager of Remittance Services Caribbean Country Unit World Council of Credit Unions (WOCCU) The World Bank Madison, Wisconsin Washington, DC – USA USA Telephone: 202 473 6846 Telephone: 608-395-2071 Fax: 202 676 1494 Email: [email protected] Email: [email protected]
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Ms. Emiko TODOROKI Mr. Rohan LONGMORE Sr. Financial Sector Specialist Country Economist Financial Market Integrity Division The World Bank The World Bank Kingston, Jamaica, W.I. Washington, DC – USA Telephone: 876-960-0459 Telephone: 202 458 9466 email: [email protected] Fax: 202 522 2433 Email: [email protected] Mr. Christopher E. BOLD Microfinance Specialist (Technology Program) Ms. Gail Ed-Marie HOAD Consultative Group to Assist the Poor (CGAP) Media Specialist, LCCJM The World Bank Latin America and the Caribbean Regional Office Washington, DC – USA The World Bank Telephone: 202 473 6479 Kingston, JAMAICA, W.I. Email: [email protected] Email: Email: [email protected] Ms. Juliet Georgette WILLIAMS Mr. Isaku ENDO LCCJM Financial Sector Specialist Latin America and the Caribbean Regional Office Payment Systems Development Group, FPD The World Bank The World Bank Kingston, JAMAICA, W.I. Washington, DC – USA Telephone: 876 960 0459 Telephone: 202 458 8845 Email: [email protected] Fax: 202 614 8845 Email: [email protected]
Mr. Sheik Wameek NOOR Consultant, Financial Market Integrity Division Financial and Private Sector Development Vice Presidency The World Bank Washington, DC – USA Telephone: 202 473 7323 Fax: 202 522 2433 Email: [email protected]
Ms. Thelma AYAMEL Program Assistant Financial Market Integrity Division Financial & Private Sector Dev. Vice Presidency The World Bank Washington, DC – USA Telephone: 202 473 6753 Fax: 202 522 2433 Email: [email protected]
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The World Bank, the Government of Canada, in association with the University of the West Indies, Mona, presents:
Caribbean Remittance Forum on
Enhancing the Efficiency and Integrity of Remittance Transfers through Effective Regulatory and Supervisory Systems in the Caribbean
March 24-25, 2011 Mona Lodge, The University of the West Indies Kingston, Jamaica