Systems Thinking and WASH
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Systems Thinking and WASH ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Praise for this book ‘If you think systems thinking is all waffle and hand-waving, think again. Kate Neely has pulled together a lucid and convincing account that shows how thinking in systems makes you smarter and more effective in getting water and sanitation into the hands of communities around the world. Systems Thinking and WASH is full of useful tools, applied to real life settings, and fleshes out a number of developmental buzzwords – resilience, adaptive management – with real practical content. A very useful book indeed.’ Dr Duncan Green, Senior Strategic Adviser, Oxfam ‘Systems thinking and WASH lives up to its title by supporting the reader to deepen our understanding of complex systems and to reframe both the wicked and the everyday challenges in the WASH sector.’ Angela Huston, WASH Systems specialist, IRC WASH ‘With interest growing in applying systems approaches to the challenges of supplying sustainable water and sanitation services, this book presents a very welcome, timely and accessible compilation of real world experiences in diverse settings. Well worth a read for anyone wondering what systems approaches are; what tools and approaches are out there; and whether and how to apply them.’ Dr Patrick Moriarty, Chief Executive Officer, IRC ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Systems Thinking and WASH Tools and case studies for a sustainable water supply Edited by Kate Neely ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Practical Action Publishing Ltd 27a Albert Street, Rugby, Warwickshire, CV21 2SG, UK www.practicalactionpublishing.org © Kate Neely and the contributors, 2019 The moral right of the editors to be identified as editors of the work and the contributors to be identified as contributors of this work have been asserted under sections 77 and 78 of the Copyright Designs and Patents Act 1988. All rights reserved. No part of this publication may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without the written permission of the publishers. Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. A catalogue record for this book is available from the British Library. A catalogue record for this book has been requested from the Library of Congress. ISBN 978-1-78853-026-2 Paperback ISBN 978-1-78853-025-5 Hardback ISBN 978-1-78044-749-0 eBook ISBN 978-1-78044-748-3 Library Pdf Citation: Neely, K. (ed.) (2019) Systems Thinking and WASH: Tools and case studies for a sustainable water supply, Rugby, UK, Practical Action Publishing, <http://dx.doi.org/10.3362/9781780447483> Since 1974, Practical Action Publishing has published and disseminated books and information in support of international development work throughout the world. Practical Action Publishing is a trading name of Practical Action Publishing Ltd (Company Reg. No. 1159018), the wholly owned publishing company of Practical Action. Practical Action Publishing trades only in support of its parent charity objectives and any profits are covenanted back to Practical Action (Charity Reg. No. 247257, Group VAT Registration No. 880 9924 76). The views and opinions in this publication are those of the author and do not represent those of Practical Action Publishing Ltd or its parent charity Practical Action. Reasonable efforts have been made to publish reliable data and information, but the authors and publisher cannot assume responsibility for the validity of all materials or for the consequences of their use. Cover design by RCO.design Printed in the United Kingdom ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Contents Preface vii Acknowledgements ix About the editor x List of acronyms and abbreviations xi 1. Introduction: WASH projects and complex adaptive systems 1 Kate Neely 2. Systems thinking and transdisciplinarity in WASH 17 Kate Neely 3. Using causal loop diagrams to understand handpump failure in sub-Saharan Africa 29 Elisabeth S. Liddle and Richard A. Fenner 4. Applying social network analysis to WASH 59 Duncan McNicholl 5. Social-ecological system resilience for WASH 79 Jeremy Kohlitz, Naomi Carrard, and Tim Foster 6. Bureaucracy, WASH, and systems thinking 93 Chris Brown 7. Learning for adaptive management: using systems thinking tools to inform knowledge and learning approaches 107 Melita Grant and Juliet Willetts 8. Measuring impact in WASH from a complex adaptive systems perspective 133 Chris Brown 9. WASH adaptation in Uganda: a practitioner case study 147 Adam Harvey 10. Resources for systems thinking 161 Kate Neely Index 169 ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe http://dx.doi.org/10.3362/9781780447483.000 Dedication To the millions of people who deserve, but don’t have, access to water that is clean and plentiful, sanitation that is accessible and dignified, or hygiene that is affordable and effective. And to my friends, colleagues, and others who are working to change this. ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Preface Have you ever read a book that changed your life? I read Donella Meadows’ Thinking in Systems partly because it has a rainbow-coloured slinky on the front cover and partly because someone I admired suggested it. And yes, it changed my life. It made me realize that the ability to think beyond the linear, and to bring that to our description of the world, isn’t very common. Think- ing in systems seems fairly natural to me. Learning to describe my world in that way, so others understand it, is a continuing journey. This book works in several ways. First, as an introduction to systems thinking for WASH practitioners, donors, and programme managers from both government and non-government organizations. If you have heard about systems thinking and want to know how you can apply it, there are chapters that introduce tools like system dynamics, group model building, social network analysis, and social-ecological resilience thinking. There are other chapters that describe how practitioners use these and other systems thinking frameworks in planning, monitoring, and learning from WASH programmes. There are case studies that will take you to Cambodia, Tanzania, Uganda, Nicaragua, El Salvador, Timor-Leste, Ghana, Tajikistan, Bolivia, and Vanuatu, giving you a taste of the contexts in which systems thinking is being used. Second, this book gives us a common language that we can use to dis- cuss and describe systems thinking, while it shows us the similarities and differences in the contexts of WASH across the globe. There are themes that occur repeatedly in the book: relationships, the importance of lived experiences, the need for diversity of voices, the need for diversity of approaches, the sometimes overwhelming complexity of social-political- economic-ecological systems, and the need to make mistakes and learn from them, to be honest and willing to learn from each other. Third, this book gives us cause for optimism. When I called for abstracts for this book there was an overwhelming silence – no one feels like an expert in this area. It’s new and a bit confusing and we are all trying to get a grip on it, like holding on to a bag full of snakes. This book is a collaborative effort to share what we know, what we suspect, and most of all, where we have been on our journeys with systems thinking. The authors and reviewers are all pas- sionate about the ability of systems thinking to inform WASH practice and theory. It feels like a new way to think about doing development. If we can move away from technocratic, neo-liberal subjectivities, find the space to be genuinely inclusive and participatory, and shift power and share knowledge, perhaps we can find ways to meet the Sustainable Development Goals. ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe viii PREFACE Finally, I hope that when you read this book it inspires you to ask ques- tions. I hope that you question what you know and the assumptions that you make every day about how development works. I hope that you wonder if it is all too hard and complex. And I hope that in the end you realize that real change only happens when we all work together across the boundaries in this messy, complex, and inter connected world. ${protocol}://www.developmentbookshelf.com/doi/book/10.3362/9781780447483 - Monday, March 18, 2019 8:53:56 PM IP Address:2a02:8428:1a6:8401:49aa:6209:a8fa:e9fe Acknowledgements This existence of this book owes a lot to a lot of people. Aside from the astounding authors who have contributed chapters, and those that they have acknowledged within their chapters, we have had a stellar group of practitioners and researchers who have given advice and ideas and reviewed chapters throughout the process.