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ACCESS FORALL 2017-2018 FISCAL YEAR REPORT Dear Friends,

As the new calendar year begins, we would like to take a moment to reflect on all that was accomplished in the last fiscal year now that all our counting and accounting has been completed. It’s most important to note at the outset that our growing outreach and impact simply wouldn’t be possible without your generous volunteer and financial support. So let’s take a look at what we were able to accomplish together. One unique thing about Disability Advocates of Kent County is that we are able to serve everyone we can regardless of disability type, age, race, gender, and or any other demographic category. As a result, our programs cover a wide range of services, from Family Support Services to Systems Change Advocacy. This year we’re taking a closer look at the part of our mission that focuses on access to home. Let’s reflect together on how we’ve successfully created more independence homes in our community this past year. This year, our Information & Referral team took in 5,833 calls, up 32% from last year. These callers were directed to one of our numerous programs if applicable, or provided with the appropriate information and connections to help them elsewhere. Many of these programs are focused on making the home as accessible as possible.

1 | Disability Advocates of Kent County An important part of living independently is learning the skills required to do so. Independent Living Supports offers tools to those who need them. Dozens of consumers benefited from services like benefits navigation and soft skills training this year, which allows them to keep their home and take care of themselves. Lastly, we look at our continually expanding Occupational Therapy program, which provided 278 home assessments last fiscal year alone. As one of our most direct in home services, it follows through the process of assessing the problem, creating a plan, and implementing the solution. We were able to assist 227 individuals and families with housing, home modifications, and shelter services this year. Each of these services are provided with the help of community partners, donors, volunteers, and others who believe in our mission with us. We thank you for your continued support in these efforts, and we can’t wait for how much we will grow in the year to come.

Dave Bulkowski Dave Shatto Executive Director Board President

2018 Annual Report | 2 IMPACTFUL PROGRAMMING

Over the past year, Disability Advocates of Kent County has helped approximately 5,535 people with Disabilities.

35 295 5 24 227

Advocacy/ Assistive Communication Family Housing, Legal Technology Services Services Home Services Services Modifications & Shelter Services

54 4,623 15 11 6

IL Skills Information Peer Physical Transportation Training & & Referral Counseling Restoration Services Life Skills Services Services Services Training

73 165 2

Youth/ Vocational Other Transition Services Services Services

3 | Disability Advocates of Kent County Age Gender

5-19 20-24 Female Male 25-59 60+

Ethnicity Disability

White Multiple Disabilities African American Physical Hispanic/Latino Mental/Emotional Asian, Native American/ Cognitive Alaskan Native, or 2 or more races Vision Not Disclosed Hearing Other 2018 Annual Report | 4 PROFILE TERRY ROZANSKI

Access to Home can mean so much more than getting in and out of the house. Such was the case for Terry Rozanski, who worked with our Occupational Therapy program last year. Terry uses a power chair, but the four stairs leading up to his mobile home’s front door became a barrier restricting him from using it away from home. “I had to crawl up and down the stairs to get into my house,” he recalled, “and in the wintertime it was terrible.” We often focus on the practicality of accommodations, but it’s important also to realize what a difference it can make to an individual’s mental health and quality of life. Now, he says, “I can come or go as I please, anytime I want, day or night, without having to call anyone.” Terry contacted a few places with a goal to get a ramp built. “I was referred to Disability Advocates,” he says, “[and] they referred me to Home Repair Services. Within two weeks of the application they were building my ramp.” When Terry’s need came to us, we knew exactly how to get him the help he needed as fast as possible. Judy Morris, our OT Program Manager, expressed, “all of us just really enjoy what we do and the fact that we can make a difference for someone...really struggling with a problem we know can be solved.” In addition to the ramp, our extensive and evidence-based home assessment revealed that more could be done to make his home more accessible. We provided a shower chair, foam inserts for silverware, and other pieces of adaptive equipment that suited his needs. Terry commented, “it’s just the little things, too, that make a big difference.” We were able to provide these items that the assessment recommended in order to help him be more independent. Our mission is not only to give people tools to reach their goals, but to make sure that the tools we supply work over the long term. “They call and check on me every couple months, ask me if I need anything, or how I’m doing,” Terry explained. Working with us allowed Terry to live independently when he was losing hope of his ability to do so. “Without Disability Advocates and a couple organizations, I wouldn’t be here. I’d be in a home. And I didn’t sign up for that,” he said. We’re all about finding solutions, and we are so glad to have had the opportunity to work with Terry to find his.

5 | Disability Advocates of Kent County I can come or go as I please, anytime I want, day or night, without having to call anyone.

– Terry Rozanski FINANCIALS REVENUE EXPENSES

Fee for Service Personnel & & Miscellaneous $1,163,694 Contractual Expense $1,734,755 Foundation & Equipment & Goods Corporate Support $733,115 for Consumers $253,657 Government Grant Occupancy & Support Operations $192,861 (Federal, State, Local) $486,705 In-Kind Gifts $86,260 Individual Support $64,602 Supplies $30,325 In-Kind Gifts $86,260 Fundraising Events $29,503 and Marketing TOTAL REVENUE $2,534,376 Travel $45,583

TOTAL EXPENSES $2,372,944

7 | Disability Advocates of Kent County Assets

Current Assets Cash & Cash Equivalents $678,477 Pledges & Accounts Receivable $700,662 Pre-paid Expense $35,047 Total Current Assets $1,414,186 Other Assets Office Lease Deposit $1,889 Total Other Assets $1,889 TOTAL ASSETS $1,416,075

Liabilities & NET Assets

Current Liabilities Accounts Payable $16,646 Accrued Compensation & Withholdings $90,917 Deferred Revenue $58,925 Total Current Liabilities $166,488 Net Assets Unrestricted $603,477 Temp Restricted $634,805 Perm Restricted $11,305 Total Net Assets $1,249,587 LIABILITIES & NET ASSETS $1,416,075

Net Assets Beginning of the Year $1,088,155 Net Assets End of the Year $1,249,587

Total Change in Net Assets $161,432 Revenue Temporarily Restricted for Future Years $(294,164) TOTAL OPERATING CHANGE IN NET ASSETS $(132,732)

2018 Annual Report | 8 DONORS Thank you for the generosity of our donors, sponsors, and grantors.

$100,001 – $250,000 Kate Pew Wolters

$50,001 – $100,000 Edward N. & Della L. Thome Memorial Foundation

$25,001 – $50,000

James & Jane Welch Foundation

$25,001 – $50,000

Mary Free Bed Guild

$5,001 – $10,000

Jandernoa Bill & Jillane Dick & Barbara Foundation Payne Young

$2,501 – $5,000

Laurie Murphy & Jon Botsford Standale Lumber Ed Manderfeld

9 | Disability Advocates of Kent County $1,000 – $2,499 Betz Industries Grand Rapids Community Foundation Sinas, Dramis, Brake, Broughton City of Grand Rapids Grand Rapids Public Schools & McIntyre, PC Comerica Bank Heart of West United Way Susan K Smith Consumers Energy IKUS Life Enrichment Services Spectrum Health Ferris State University Irwin Seating Company Steelcase, Inc. FirstLight Home Care Metro Health The Griswold Group GE United Way Campaign Network For Good Elizabeth Welch GR Puddle Of The Blue Goose Ambassador Peter & Joan Secchia Grand Rapids Community College Jenny & Carl Shangraw $500 – $999 Anonymous Win & Kyle Irwin Doug & Beth Parker Area Agency on Aging of West Rich & Cindy Kogelschatz Brenda Pratt Michigan Tom & Beth Koster Mar, Blair & Denise Smith Robert & Michelle Doss Lake Michigan Credit Union Sara Sprik Experience Grand Rapids Scott & Betsy Melton The Kendall Group/Galloup Grand Rapids Fire Department Miller Johnson Brian Vanee John Hunting Robert & Margaret Nault $250 – $499 Airway Oxygen Edward & Ruth DeVries Rev. Mark Przybysz Richard & Monica App David Ellis Michael & Monica Sekulich Jan Babb Grand Rapids Police Department Siegel Jewelers Steve & Cheryl Boshoven Pat Hill Linda Stafford Doug Bower Bill & Mary Fallon Philip Tower Dave Bulkowski & Melissa Budzynski Foster Swift Collins & Smith PC United Way (Campaign Contributions) Gordon & Marcia Cappendyk Debra Hines Werner & Marianne Veit Cascade Engineering Dick Host Watermark Country Club Celebration Cinema Bill & Karen Lawrence Wines For Humanity Covenant Village of the Great Lakes Gordon & Jan Moeller Bruce & Susan Young Jocelyn Dettloff Sue Omedian Doug & Kim Young $100 – $249 Lori Ambrose Robert Goodrich Dave & Lin Shatto Joel & Kathleen Anderson Grand Rapids Griffins Phil & Beth Skaggs Melissa Anderson Sarah Hall Skin Solutions By Grand Rapids Anne Armstrong-Cusack & Sarah Harris Opthalmology Tom Cusack Jim Haveman Sovereign Word Of Life Ministries John & June Atsma Ken & Gail Heffner Star Truck Rentals Webb Bailey James & Mary Hogenson Patricia Stirling Bonnie Blandford Raymond & Barbara Holt Judge Paul & Mary Ellen Sullivan Brewery Vivant James & Sharon Humphries Elizabeth Thomas James Bruno Gordon Koetje Karen Tibstra Max & Tammy Jo Budzynski Christine Lindeman Marilyn Titche Care Granted LLC Elizabeth McCarthy Musil Monte Tolan Mark & Eileen Chamberlin Mike Malinowski Dean Toriello Chateau Chantal Gwendolyn Moffitt Dawn Van Kampen Coldbreak Brewing Equipment Gordy & Karen Mouw Jerry & Hendrina Van Spronsen Consumers Energy Foundation Wayne & Cynthia Muller Cindy & Mark VanLinden Paige Cornetet Larry Mulligan Adam VanPortfliet Dave & Kathie Cramer Jeffrey Oxford Warren & Julie Veltman Thomas Cunningham Nancy & Rick Pantaleo Lisa Verhil Susan Dickinson Steven & Alicia Pestka Marlene Vitasinski & Harold Nelson Lindsey English Laura Puff Craig & Jill Vyn Founders Brewing Company John & Gail Quinn Kim Weston Michael & Valerie Feehan Tony & Jane Richtsmeier Jane & Mark Wheaton Karen Ferrell Lee Riedl Sheila Wittenbach Robert Frampton Carol Rottman Andra Willyard Kathleen Freeman John & Therese Rowerdink Adam Williams Twink Frey Michael & Glynn Ann Ruggeri Amanda Jane Williams Dana Friis-Hansen David Sarne Laura Young Thomas Geelhoed Tamara Sevenski-Popma

2018 Annual Report | 10 3600 Camelot Drive SE Grand Rapids, MI 49546

dakc.us | 616.949.1100