Integrated Annual Report 2018 On

Thinking 2018 & Rethinking Thinking

The method of the six types of capital Integrated Annual Report 2018

10 The sustainability Contents strategy of the Umdasch Group as part of corporate governance

12 The types of capital – more than a method

16 Every answer is based on a question 04 Creating value in a value- 18 What mega-trends oriented way have to do with our strategy

19 Our commitment to the Sustainable Development Goals (SDGs)

3 Integrated Foreword Annual Report 2018

2018 was a great year Creating value for us. Of course in a value- that has something to do with the fact that, oriented way on a business level, it was one of the most successful years in the history of our company. We worked well in all respects, and the general economic situation provided us with a powerful tail-

Andreas J. Ludwig Chief Executive Officer Umdasch Group wind.

However, I do not want to attribute the outstanding features of the year only to its economic success. Because 2018 had far more to offer ...

4 5 Integrated Foreword Annual Report 2018

We celebrated our 150th birthday throughout the course of the We saw our jubilee year also as representing a special obli- entire year – the entire world over, with all our employees and gation with regard to our financial success. Celebrations are 2018 – their families – in line with the slogan “Let’s celebrate together”. 2018 – only fun if the framework is a positive one. And in 2018 the We wanted a celebration that put us at the centre of attention conditions were positive. With consolidated annual revenues of – our past, our present and our future. EUR 1.515 billion, we achieved growth of 5.2 %. Of course a good construction climate helped us in Doka. On the other The non- During this year we spent time thinking about our culture. We The financial hand, umdasch The Store Makers faced another difficult year for put 2018 to good use in order to reflect actively on what our the retail sector. But there, too, we were able to achieve growth. values really are. The result is hard to describe and impossible For me, that is a sign that underlines our competitiveness in financial aspect to quantify. It was like a breath of fresh air that carried us along aspect both our core areas – formwork and shopfitting. through the year. It must have been the Umdasch spirit, which became tangible through the collective awareness. It can still 2018 was also characterised by a high degree of investment be felt, because it has been our inspiration in a lasting way. activity. We invested in capacity, but also in expansion. With new technologies within Umdasch Group Ventures, for example, And that already brings me to the motto of this report: sus- but also with investments in our core business. Thus, in view tainability. The experiences of last year have persuaded us to of its large order level and the associated refilling of the rental rethink, to think further. Do we really want to be judged only on park, Doka needed large amounts of material. As a result we the basis of facts, figures and data? What about our culture, our increased our production volume by over 17 %. This invest- values, the way we think, act and behave towards each other ment represented an investment in our working capital, which and towards nature? That, too, represents value and generates explains the reduction in the cash flow. value. We have started to think about ways in which we can demonstrate these non-financial values. With an increase of 9.4 % our consolidated results have grown by EUR 128 million compared with the previous year. Espe- You will find the result in this special report – an attempt to link cially in retrospect and in relation to revenues, this key figure our financial report with non-financial success factors within has developed very positively. While the ratio in 2013 was just the company. The process that has resulted from this can be about 4 %, by 2018 it had doubled to 8.4 %. Doka pursues a described, quite literally, as a new way of thinking. Much of it business model which is extremely capital-intensive with its has always unconsciously formed a part of our culture. Now we rental business, so profitability is an important financial aim in want to quantify what we have so far felt intuitively. In the fol- order to ensure that we remain flexible and independent. lowing pages you can read about the method we have decided to adopt. We felt it was important to use an official structure. It is not only a question of applying a benchmark; above all; it is because we want to set global standards. After all, we operate in a global environment.

In view of these self-imposed conditions, we decided to adopt the framework of the IIRC (International Integrated Reporting Council). We used as our basis the UN’s Sustainable Develop- ment Goals (SDGs). The method assumes that a company not only has capital in the form of financial assets at its disposal. Resources such as ideas and innovations, people or relationships influence the value of a company just as much. This is not new. What is new is that we are trying for the first time to demonstrate these resources which are not of a financial nature, but which nonetheless generate value.

The result is an integrated report as we understand it. It has been produced voluntarily. Why are we doing this? Because we think that entrepreneurship has less to do with data relating to the past than with forward-looking global activity.

6 7 Integrated Foreword Annual Report 2018

The construction sector demonstrated growth amounting to Our new subisidiary company Umdasch Group Ventures has to about 3 % in the markets relevant for Doka. Within this period overcome challenges of a very different nature. It was founded Doka Doka itself has grown by 6 %. That means we not only took Umdasch in 2017 with the aim of focussing on new disruptive technolo- advantage of the business climate, but we also made good gies in the construction industry. Since then Umdasch Group use of our own resources and thereby succeeded in achieving Ventures has expanded to include not only the subject of revenues of EUR 1,263.3 million. retailing. It has founded marketing companies of its own and Group looks after the further development of its existing holdings – The review of operations on page 41 describes the develop- for example the American 3D printing expert Contour Crafting ment of Doka in detail. I should like nonetheless to single out Corporation and market development with Neulandt 3P, the two important characteristics which distinguish our formwork Ventures mobile field factory. Since the company was established new experts. Firstly, there is their strong customer orientation. Many options have been opening up daily and there is most definitely of our investments aim to make processes and procedures no shortage of demand. Here the challenges lie in the fast pace, on construction sites more productive. The numerous product the rapid growth of the organisation and in the recognition of developments, including digital ones, take this into account. really marketable innovations – an important role in the diverse But so, too, do projects which aim to provide our customers range of new products and services which are launched on the with even better product availability. These investments pay market every day. for itself, because Doka is a reliable partner for a large number of construction firms. In addition to the incremental developments of products and services in our core business, Umdasch Group Ventures con- Another aspect that makes Doka successful is that the com- tributes to a considerable degree to our future viability by pany operates on a worldwide scale. During 2018 a number of means of its disruptive innovations. And can thus justifiably markets, for example in the Middle East, demonstrated once be described as a sustainable investment. I am quite certain again a noticeable decline. However, Central and Eastern that founding this subsidiary will be described as an important Europe and the United States more than compensated for this milestone in the history of the company if, in the light of our by performing at levels well above the strategic terms of refer- jubilee, we permit ourselves to look ahead to the next 150 years. ence. Therefore the geographic diversification will continue to form an important aspect of our strategy with regard to sustainable growth accompanied by a distribution of risk that is as broad as possible. 2018 granted me a new perspective. I was always aware that it is a particular privilege, but also a particular responsibility, to be To our actively involved in a family-owned company with a long history. The strategy of our shopfitting subsidiary umdasch The Store But it was only during the celebrations marking this special year Makers also tends in the same direction. The situation within the that I truly understood the real strength of this company, as a retail sector, which would have to be described as precarious result of the encounters I have had and the stories I have heard. umdasch in parts, is forcing many competitors and suppliers towards customers, consolidation. It is time to secure our territory and to expand The culture which has characterised our company over the our radius. In recent years we have therefore made a number of past four generations is unique and is worth preserving. I am The Store acquisitions. Not least because of them, the Store Makers were employees pleased to be able to take this into account from now onwards able to grow in 2018 by EUR 4.4 million to EUR 252.1 million. with a new form of reporting. Makers Nonetheless, we cannot afford to lie back and bask in the sun- and partners! shine. Towards the end of the year the pace slowed noticeably – a trend that has continued into the first months of the new year. In view of these subdued prospects, roll-out customers in the retail sector are holding back their investments in new shops and new technologies.

We, however, do not want to reflect these developments which Andreas J. Ludwig we observe in our customers. On the contrary; we need to Chief Executive Officer invest now. And so, in the autumn of last year umdasch The Umdasch Group Store Makers opened in Styria their largest logistic centre. And we are still on the lookout for strategic acquisitions which will help the Store Makers to develop further, both geographically and with regard to the products and services they have to offer.

8 9 Integrated Annual Report 2018

An international study group consisting of 16 members of all Doing business in a sustainable manner. As entrepreneurs we The idea of representing value in resources the main areas within the company group is working together have always lived by this prudent approach instinctively in our Financial capital is not the only indicator of the success The sustain- on the group-wide sustainability strategy. As experts in spe- daily work. But the basic circumstances have changed. The of a company. Equally important are non-financial factors which cific fields and executives they are important multipliers within economic and socio-political environment has become very must harmonise and interact in a coherent way in order to the company group and represent the attitude, framework and complex, and at the same time delicate, vulnerable and open generate growth and guarantee future viability. All these factors future measures on all levels. to attack. We neither set out to judge these developments, are comparable with available resources which interact and ability strategy nor can we slow them down. But we should like to make sure influence each other. They act like silos, which – when more or that sustainability – the way we treat our stakeholders and the less full – represent a reservoir of values and are therefore also environment as well as ensuring the continued existence of the described as a form of capital. of the Umdasch company – continues to remain the yardstick for our activities. Incidentally, the model of the different types of capital is a tried And so we are changing over from intuition to a framework. and tested one. It corresponds with the framework concept of Group as part An attitude of mind which has developed over more than 150 the IIRC, an internationally recognised organisation which has years is to become an ordered structure of facts which serves used it to develop a contemporary model for "Integrated Re- the well-being of all stakeholders and at the same time acts as porting". The Umdasch Group will adopt this as a framework in of corporate a navigation system and guidance for the company. its strategy in future, in order to recognise not only the financial key figures but also sustainability and to permit it to present Of the search for a suitable model economic, ecological and social information in an integrated for- governance We felt that applying the usual sustainability models to mat. And so we aim to move on gradually from purely financial our company would fall far short of what we were aiming for, reporting to a holistic, “integrated” form of reporting according because it is not our intention to generate unnecessary work to economic, ecological and societal aspects. and encourage bureaucracy by filling in rows of figures every year. Instead, we were searching for a framework which in addition to the perception, recording and representation of our entrepreneurial responsibility would also serve us as a control element at management level. And – very important – one that would not only serve the ecological and social pillars in the sense of sustainable science, but would also take economic factors into account. Because we are a company, and like all companies we see economic success as the starting point for all our thoughts and actions. But what, in fact, will generate success? Answering this question provided us with a first clue.

Previous Integrated Foundation and guidlines – Importance and relevance – Integration – reporting reporting the important milestones in 2018 the important milestones in 2019 the important milestones from 2020 Thinking Isolated Integrated � Development of a suitable framework � Prioritisation of the defined topics � Project gives way to process � Determination of the important topics according to the degree of their � International rollout under each of the types of capital effectiveness (“Where are our main � Integration of the KPIs into Responsibility Financial capital All forms of capital � Development of the results and levers?”) the management systems and effects to be achieved � Definition of KPIs in the elevantr thus the objectives topic areas Focus Focus on the past‚ Focus on the past and the future‚ � Definition of target values for only financial information the KPIs coherent‚ strategic � Determination of essential measures necessary for the achievement of goals Time frame Short-term Short‚ medium and long-term

Reliance Limited disclosure of compulsory indicators High transparency Able to react to individual Adaptability Bound by rules circumstances

Incisiveness Detailed and complex Concise and substantial

10 11 Integrated Annual Report 2018

1 Intellectual capital 4 Human capital The Umdasch Group sees in the form, amount and qual- The human capital includes the knowledge, experience, The forms of ity of the intellectual capital an assessment of its dynamic, in- specialist and social competence as well as the physical, men- novative strength and future viability. The most important topics tal and social health of our employees. Our corporate culture are disruptive innovations, new products and technologies, serves as the basis; it is supported and guaranteed by a leader- new markets and business models as well as the ability to ship process which is international and whose effects penetrate capital – think globally and to master global challenges. These aspects all levels, as well as by the motivation and willingness to change are what we aim to secure while taking into account social permanently – especially on the part of the management. The im- and ecological effects through steady growth in our existing portant factors for the achievement of our corporate goals are, in more than a markets together with the exploration of new markets. Intellec- our view, motivation, loyalty and the commitment of our employ- tual capital also includes patents, rights, brands and licences. ees within and for the company. Our subsidiary companies play the important part by developing attractive employer brands. method 2 Financial capital Our financial capital includes all the financial resources 5 Social and relationship capital within the company, as recorded in classic financial reporting. The social and relationship capital of the Umdasch Group The main sustainability topics, The main effect factors include in our view the profitability of includes the number, strength and economic potential of our our use of funds and resources as well as a robust and perma- relationships and partnerships within and outside the com- their importance, impact and nent financial stability, a main indicator of which is represented pany. These also include good, reliable relationships with our the results to be achieved by a high percentage of own capital. It is also characterised owners, our employees, customers, suppliers, scientific and by intelligent and forward-looking investments as well as the development partners, associations and neighbours. In our principal key figures for our business model, including working view, our network of partners from the fields of education and capital and operative cash flow. further training is of particular relevance: these include universities and educational establishments as well as financial and 3 Manufactured capital non-financial organisations which – like the Umdasch Group The manufactured capital of the Umdasch Group con- Foundation – have chosen education as their main focus. sists of all the company's fixed assets, in other words infrastructure, machinery, products, intangible and tangible assets 6 Natural capital as well as other real corporate values. We also regard the main The natural capital quantifies the kind and use of natural processes for the creation of our products and services – pur- resources such as water, land, forests, ground and air. In this chasing, production, quality control, warehousing, sales – as form of capital the positive – and also the negative – effects of belonging within the framework of our manufactured capital. For our business operations on these natural resources are quali- our subsidiary company Doka we pay attention in particular the fied and quantified. Particular attention is paid to innovations aspects arising from the rental model – transport and delivery which combine ecological and economic usefulness. This also as well as the maintenance of the used material. includes the rental of our formwork. Another area of focus is the increased proportion of renewable energy used in the production process and operations as well as the improved utilisation of transport. With regard to the use of materials, the main ones used within the Umdasch Group are wood, steel, aluminium and polyurethane.

Starting with these six forms of capital we drafted the underlying topics which are important for us and developed the results and effects we hope to achieve in the 12 13 future … elligent elligent o-efficient o-efficient Int protection

cular economy Ec •

and materials, • eco-innovations use of resources of use Results & effects PROTECTION NATURAL CAPITAL Cir

The principal topics The principal • ro-active environmental environmental ro-active renewable resources resources renewable Renewable and non- non- and Renewable P Energy, Climate change, Climate Energy,

Biodiversity, Waste, Water Waste, Biodiversity, •

Social and Reputation Promotion of

• • social well-being Results & effects Global family firm Social legitimation

Social commitment Active stakeholder- Active stakeholder- The principal topics The principal RESPONSIBILITY local organisations), • • (incl. commitment for for (incl. commitment Networks, Compliance Networks, relationship management, relationship relationship capital Attractiveness - Team spirit- Team Results & effects - Decent working - Decent conditions worldwide conditions - Healthy employees - Reliable employer The principal topics The principal International standardsInternational gender‚ Corporategender‚ culture‚ Leadership‚ Diversity and Employee development and branding‚ Health and safety‚branding‚ succession planning‚ planning‚ Employer succession Human capital

xcellence esilience omer benefit Maximum Maximum R ative efficiency efficiency ative

• • and productivity

EFFECTIVENESS MANUFACTURED CAPITAL Results & effects cust Oper Business e Value-added chain Value-added The principal topics The principal

Product innovation, innovation, Product • • Products and services, Products Warehousing and sales, and sales, Warehousing Purchasing, Production, Purchasing, GROWTH Equity, Investments Cash flow,

Profitability Investments, Results & effects •

Profit-sharing

• The principal topics The principal • Working capital, Working FINANCIAL CAPITAL Financial stability Bonification model Bonification

• xpertise et growth et t in class for in class for t Globalism INTELLECTUAL CAPITAL Results & effects Mark New products, New Bes viability Future

• Solution e The principal topics The principal •

echnology leadership echnology products and quality products • T and business models, and business Technologies, Markets Technologies, Disruptive innovations, Disruptive

• In our view, non-financial values account for the value of a com- However, the status of the project in the reporting period 2018 pany to the same degree as the financial ones. But that alone already represents the preliminary work. We should like to por- Every answer is not sufficient in order to commit a company to non-material tray this stage here because it is essential as the springboard values in the long term and to arrange its instruments of control for the determination of the KPIs and because it demonstrates to this end. And so the development of non-financial key figures the intensive study with a new kind of transparency and com- is based on a for our progress in 2019 will represent an important milestone. munication in the form of reporting. The KPIs are our key figures which help us to measure the implementation of our sustain- question Intellectual capital ability goals. The quality of the answers How do we depends on the intensity demonstrate our Social and with which we study the commitment to questions. innovation? relationship capital Are we investing enough in Does our our future? Are we growing HOW ECO- management at the expense of INTELLIGENT lead the company Human How can we secure our employees? ARE OUR in an up-to- our financial stability INVESTMENTS? date manner? capital in the long term? FINANCIAL HOW EFFICIENT ARE OUR LOGISTICS?

CAPITAL How much do we invest in education? ARE WE WELL PREPARED Does our social commitment And what AGAINST RISKS? effects do we HOW SATISFIED strengthen the way our achieve with ARE OUR CUSTOMERS employees identify with the it? WITH US? What do we company? How profitable are we give voluntarily as a company? for society and social issues? What are the effects of our Are we investing innovations with regard enough in our And are to social, ecological and economic aspects? human capital? How do we we giving ARE WE think about the best possi- PRODUCTIVE the future? ble use with ENOUGH? it? HOW CAREFUL ARE WE WITH Do we NATURAL RESOURCES? encourage a culture of And how integrity? do we HOW CAN WE REDUCE OUR CO FOOTPRINT? prepare 2 for it? Do we succeed in improving What does innovation contribute to our continually the safety and HOW DO WE MANAGE OUR corporate success? health of our employees? QUALITY STANDARDS? HOW ARE WE DEVELOPING IN OUR HOW RECYCLABLE ARE OUR MARKETS? BUSINESS MODELS? Can we guarantee decent working conditions AND HOW ECO- worldwide? NATURAL MANUFACTURED HOW CAN WE EFFICIENT IS OUR TRANSPORT? INCREASE THE ARE WE CONTINUALLY INCREASING THE CAPITAL SUCCESS OF OUR RATIO OF RENEWABLE ENERGY? CAPITAL CUSTOMERS?

16 17 Integrated Annual Report 2018

Global challenges such as climate change, population growth, We are aware that business is an indispensable partner when it the attendant urbanisation and accommodation shortages, comes to the achievement of the 17 Sustainable Development What mega- demographic change, trends towards, for example, greater Our commit- Goals. Companies, especially those that operate globally, can individualisation and connectivity, but also the demands of new make a substantial contribution to the achievement and main- working environments, safety and more eco-efficient mobility tenance of a more sustainable world within the framework of and infrastructure – all these make demands on the world com- their core business. We recognise the SDGs as an important trends have munity. And also on companies. Because these developments ment to the framework. Therefore represent risks if they are suppressed or ignored. But they also offer enormous opportunities if we face up to them. 1. As a first step, we have assembled the effects of our to do with our Sustainable activities within the framework of each type of capital With the resolution of the member states of the United Nations and have allocated them to the SDGs. to adopt 17 global goals for sustainable development (Sustain- strategy able Development Goals – SDGs), in 2015 it was agreed to aim Development 2. As the next step – the second one – we plan to consid- for an ambitious and wide-ranging vision for social, ecological er substantial own contributions towards the achieve- A raison d’être is not an and economic development. Goals (SDGs) ment of the global sustainability goals. The SDGs also serve companies as guidance when focusing 3. And the third step will be to report on progress in end in itself, but must meet their aims and activities towards sustainable development. By future in a transparent manner. officially supporting them and including them in our strategy, we challenges are strengthening the trend to more sustainability in business life The SDGs cover a broad range of sustainability topics such as and thus contribute to a movement which, seen from a global the fight against poverty, the provision of education and health, point of view, will lead to some re-thinking in connection with the future viability of business and society and climate and the resources and possibilities available. environmental protection. These topics are highly relevant for the economy as a whole and hence also for our company. We Using the SDGs as a reference also provides us with a checklist agree – indeed, we commit ourselves to the establishment of so that we are not in danger of acting in isolation in our own an active link between the integrated business strategy of the micro-environment, but can use our activities and measures Umdasch Group and the goals and aims of global sustainability. with a global focus to work towards a better and more equi- table world.

18 19 Rethinking

The report on the six types of capital Changing Contents perspectives. Leaving the familiar behind. Living diversity.

INTELLECTUAL CAPITAL p. 5 FINANCIAL CAPITAL p. 17

MANUFACTURED CAPITAL p. 49 Human capital p. 65

Social & relationship capital p. 81

NATURAL CAPITAL p. 97 Imprint p. 119 5 INTELLECTUAL CAPITAL ECUINTTALELL IACPTLA TALEINLCUTLE TALPCAI ECUTALINTELL PITALCA INTELLUTALEC APICTAL 1INTELLECTUAL CAPITAL INTELLECUTAL 8 INTELLECTUAL CAPITAL

PEOPLE WHO CARRY ON DOING WHAT THEY ALREADY CAN WILL ALWAYS REMAIN WHAT THEY ALREADY ARE. Regardless of the sector or business model – from the retail sector to industry and services: Innovative skills represent a core competence for any successful company and are regarded as the key to remaining competitive.

Entire sectors are disappear- ing from the scene, and even the most profitable business model can become obsolete within a short space of time. Only companies that understand and promote agility as part of their corporate culture are prepared for radical change. And will even pursue it actively.

We regard the readiness to bring about change and the ability to spark off innovation as a resource: as a value to be main-

↑ Jürgen Obiegli, Werner H. Bittner tained and permanently increased. We have begun to treat our ideas as capital.

This concept of adopting a different way of thinking, or “re-thinking”, an idea can be found in all areas of the company. It influences all our processes. We can see this philosophy in practice most clearly and radically in Umdasch Group Ventures. We visited the responsible executives Jürgen Obiegli and Werner H. Bittner at the bauma and met them for a discussion in between their many appointments. 9 INTELLECTUAL CAPITAL

viability of the company group. On the one hand THE INTERVIEW this is happening in the subsidiary companies themselves. Our two sister companies are also One thing that we could find not only on the Umdasch active in the development of new products and Group Ventures stand, but everywhere throughout the solutions. That means that on an evolutionary entire fair, is that the construction sector has evidently level we are in a good position. With Umdasch arrived in the digital age. Group Ventures we focus on disruptive developments outside the core business. Jürgen Obiegli: That is correct if you compare this bauma with those in the recent past. On the whole, though, the construction industry is still What exactly is the model of Umdasch Group Ventures? taking far too little advantage of the opportunities which new technologies offer us. Werner H. Bittner: Really it is the search for and development of new technologies, methods and materials which will permit us to build Werner H. Bittner: That is how I see it too. How- rapidly and inexpensively, but also in a way that is compatible with both ever, this year the bauma reflects an increasing the environment and society. awareness of the fact that building sites must finally become more efficient. And that is true Can you be even more specific, please. not only in Europe. Methods and processes must become more innovative all over the Werner H. Bittner: The Mobile Field Factory is world in order to be able to meet the rapidly a good example. Good specifically because I rising demands. have discovered here at the bauma that it provides the best opportunity for explaining our What exactly do you mean by “demands”? model. Let’s assume that you are building a new urban district in a big city in East Africa: 1,500 Werner H. Bittner: Demographic change means that there will be rapid houses, each with living space of 50m2. At the population growth in the next decades. By 2050 there will be almost ten beginning the Field Factory will be delivered to billion people living here on Earth. The growth will be concentrated in the the site in a container and will then produce developing countries – and there especially in the cities. Under present the precast concrete you will require directly conditions there will be too little space for people to live in. And because on site: some 270,000 m2. That has an enor- current building methods will not be able to create sufficient living space mously positive impact on the environment, in such a short space of time, we shall have to develop completely new because the non-stop transport of concrete methods. Here our main focus will need to be on cost-efficiency, speed components from the production location to and sustainability. the construction site will not be necessary. The local population can be employed for Jürgen Obiegli: The subject of what is needed the work on site. We supply only the factory must also be examined from a humanistic- and the expertise in the form of instructors. ethical point of view. It is a matter of human dignity. In our prosperous economic environment nobody should be expected to live on a ↑ Jürgen Obiegli, Werner H. Bittner rubbish dump underneath a sheet of plastic. This represents part of our responsibility as entrepreneurs, which our owners are embracing through Umdasch Group Ventures. A second aspect is our responsibility for the future

↓ The digital construction site

That creates jobs. In addition, the services of Since we are here at the bauma, your stand focuses on regional firms are involved and local materials building. The Umdasch Group also operates in a second are used. And that in turn has a positive effect business area: the retail sector. What about the disruption on the value creation within the region. And there? then at the end of it all we shall have built a housing development in just one year which Jürgen Obiegli: We started Umdasch Group Ventures in the construction provides at least 6,000 people with liveable sector. Since 2018 we have also been turning our attention to develop- accommodation. Using just one Field Factory. ments in the retail sector. There is no other sector which is so strongly influenced by mega-trends as the retail world. Because the way that Do you actually generate these ideas yourselves? Or do people will procure their daily necessities in future will change radically. you bring in development partners? And it will take place under completely new aspects, such as sustainability and eco-friendliness. Jürgen Obiegli: We do both. As Werner mentioned – we search for and we develop. Some technologies have already been developed to a And finally, please let us glimpse into your future: where very advanced stage by others. In that case we don’t need to re-invent will the Umdasch Group Ventures be in 2030? the wheel. And in any case it would not correspond to the nature of disruption to focus on something that already exists. So here we act Werner H. Bittner: In 2030 Umdasch Group as investor, sparring- or sales partner. On the other hand we are also Ventures will be a development centre for dis- active to a very large extent in this case with our subsidiary company ruptive business models with an international Contakt. There it is a question of completely re-designing the construc- reputation. We shall set trends and will succeed tion process by means of digital applications: more transparently, effi- repeatedly in presenting surprising ideas. It will ciently and intelligently. be fun to work for us and with us. We shall have developed a large number of new business areas, all of which create added value with regard to the economy, ecology and society as a whole. → MOBILE → PRODUCTIVE → SUSTAINABLE 3D-PRINTING PRODUC- SUSTAINABLE: TIVE: IT CAN IT SAVES PRODUCE ALL THE RESOURCES AND MOBILE: IT CAN PRE-CAST CON- CREATES → PROTECTS ENVIRONMENT & RESOURCES BE TRANSPORTED CRETE COMPONENTS ADDED VALUE TO WHEREVER YOU DIRECTLY ON THE LOCALLY → SAVES TIME ARE BUILDING CONSTRUCTION → SAVES COSTS SITE

● Social housing ● High productivity – ● Prints directly on the annual volume 270,000 m ● Completely BIM-capable ● Disaster relief 2 construction site ● Transport costs reduced to/Factory a minimum ● Sales and rental ● Compatible with architectural ● Military ● Weighs less than 1 tonne ● Major time savings – no delays ● Assembly and dismantling standard software ● Architecture ● Instruction and training of teams on site ● Setup and repositioning ● Space ● Ready for use in just 4 weeks ● Prints with poured concrete within 90 minutes ● Local added value through local staff ● Technical job preparation 2 portal concepts 8x18 ● ● Available 24/7 ● Use of local materials and services ● Concrete technology and 12x18 metres ● Maintenance ● Only 1 operator required 13 14 INTELLECTUAL CAPITAL INTELLECTUAL CAPITAL

Learning together and 2 from each other No matter how often we share it – the amount of knowledge continues to increase constantly. One of the important tasks within a company is precisely that: to generate knowledge, pass on knowledge and position knowledge in such a way that everyone has access to it.

One example of this is the Doka Future Zone, which focuses on the future of industrial production. Automation, robotics and digitalisation are not bogeymen. On the contrary: they create new opportunities for us all. That is what the Factory of the Future aims to convey through its Future Zone.

● Cutting-edge technologies. For example, a 3D-printer for new plastics and metal products will be in use in the Future Zone. ● Agile working methods, in order to be able to start more quickly with new developments and to arrive at solutions more quickly. ● An inspiring atmosphere provides space for new thoughts away from the production routines. ● Innovation lab and learning workshop in order to test new ideas . ● Creativity and own initiative are encouraged – for example with projects like the 3D Challenge, which examines ideas for process and product improvement and awards prizes. ● “Future Talks” provide employees from production with opportunities to gain information and also to ask questions. ↑ Doka Future Zone ← ↑ Doka Lab

↓ Ergonomics and health: the exoskeleton in use Information and 1 communication Our rapid growth, the dynamism of the markets, complex Ergonomics tasks – all these, and more, confront us with huge challeng- 3 and health es: how can we guarantee unimpeded flow of information? We attach great importance to the health of our employ- How and where do we share our knowledge? How should we ees. This will continue to apply in the future too. It is our aim communicate with each other globally? And how will net- to translate the high priority afforded to this topic and its working function? essential nature continually into international standards. In producing companies a particular focus must lie on ergo- As an answer to these questions we have created a large nomic workplaces. We plan to act even in those places where number of new spaces at our Amstetten headquarters which there is no direct need for action from a legal point of view. bear very little resemblance to the workplaces of earlier For us, a “Workplace of the Future” means a workplace that times: supports the physical health of our employees. ● Flexible office. The motto is “New day – new THE WORKPLACE OF THE needs”: today concentrated in a focus room, We started a project of this kind tomorrow with colleagues in the Open Office in the Production department in ● It is a fact that we work increasingly in pro- Amstetten: the exoskeleton. This FUTURE – 3 MAJOR jects rather than in routines. Project Rooms, is a suit which represents an ex- Project Tables, Project Zones take that into ternal support structure for the CHALLENGES, 3 POSSIBLE account. body and which diverts the forces ● Inter-departmental: Marketing and Product which come into play during cer- Management, Overseas and Europe – the tain activities away from the body ANSWERS idea of the flexible office brings people- to as far as possible. Its use in the in- gether. Areas which overlap thematically can dustrial field is new and serves in The new way of working is of- be combined. particular to support the shoulders ● Lounge areas offer space for relaxation and when working above one’s head. As ten referred to and frequently areas for encounters. a next step it will be a question of discussed. We have asked ● An inspiring working environment encourag- supporting the back during lifting es creativity and motivation. procedures. At the same time we ourselves the same question ● The digitalisation of new technologies is an shall extend the tests to other pro- in various departments with- important aid for efficient and rapid commu- duction locations. nication, organisation and knowledge transfer. in the company: what do we We want to use ergonomic aids to reduce strain need in order to be able to Since 2018 we have been testing work in the collaboration for our employees in particular in view of the hub at Tabakfabrik Linz, in order to improve our connections raising of the retirement age, as well as easing work together in keeping with with the outside world still further. In view of the high degree or making possible a return to work following a the spirit of the times, yet effi- of acceptance and experience we are planning to extend the musculo-skeletal disorder. ciently and in a healthy way? project to Vienna in 2019. 15 16 INTELLECTUAL CAPITAL INTELLECTUAL CAPITAL

THE STORY OF THE EGG COOKER. AND WHAT IT HAS TO DO WITH INNOVATION. Business models can best be explained by means of stories. Ours begins in 2018 in Vienna City Hall. Eleven start-ups had presented themselves there within the framework of the World Summit Awards in March. They had asserted themselves among 135 international candidates and were now pitching in the final round for the Josef Umdasch Research Prize.

The role of the economy THE IDEA OF SPREADING Companies will have an important role to play in this development. Pro- gressive, future-oriented companies not only face up to it; they also PROSPERITY THROUGHOUT design processes, models and products which strengthen the global dynamic. And they develop solutions which can counteract the negative Jingle was one of the category winners – a young start-up from Vienna. The staff at Jingle were already hard at work. When we knocked, the side-effects of globalisation. The jury was won over by the three young men who were rewarded door was opened by Gregor Wallner, CEO and one of the founders, in THE WORLD with more than just a prize. In autumn 2018 umdasch The Store Makers person. We explained our idea to him and he was immediately willing to decided to invest in the new company. participate in our story. Before leaving the office we entered the product The contribution of the we were looking for online on the Jingle marketplace – an egg cooker by Trade conflicts, political crises, Umdasch Group Cloer, because it had done well in the tests. “We are working with artifi- As a global concern we also bear part of this responsibility: The idea of Jingle cial intelligence for our interface”, explained Gregor. “We are still fiddling cyber-crime, the dubious role of With its business model Jingle aims to offer a local alternative to the big not only ecologically and societally, but also in an economic with the optimisation of the marketplace – also for the retailers who online retailers. A platform notes the user’s wishes. A product can be en- major corporations, frightening sense. We emphasise this responsibility in particular with present their products on it.” But the plans go much further: “We want to tered via a search field. In the background the platform links up with the our still-new subsidiary company Umdasch Group Ventures, be present on messaging platforms like WhatsApp and Facebook Mes- meteorological phenomena. These inventory control system of its retail partners and not only suggests the thereby also quite specifically defining its place. We em- senger. And we also want speech-based searches. Then Alexa will help appropriate product to the customer, but also shows him or her exactly are just a few of the catch-phrases brace important global themes – such as population growth, our customers to find the product they are looking for at the right price where it can be obtained in the vicinity – online or offline. which name the dark sides of urbanisation, connectivity, local value creation and the de- and with the appropriate availability so that they can purchase it locally.” velopment of infrastructure. The products and services That sounds good. So good that the editorial team not only globalisation. The development of the operative companies Doka and umdasch The Store Okay, at that stage we were still looking for the egg cooker. made a note of it, but also decided to test it immediately. Makers are being strengthened to this effect. In addition, The search suggested several hits within our vicinity. We of individual systems which think The editorial conference was being held in Vienna. And one social initiatives like the Umdasch Group Foundation tackle chose one of them and set off together immediately. of the members of the team was currently on the lookout and act in isolation towards a big the roots, which in this case lie in education, the basis of for an egg cooker. On the spur of the moment, we decided individuality and prosperity. Second stop: EP: Electro Treff, Obere Donaustrasse global idea has countless stum- to set out. A small specialist electronics store that offered a huge range of goods, bling blocks along its path. Every from washing machines to vacuum cleaners, within a small space. We The first stop was an old office building in the 3rd district of Vienna. This Many topics – one world were pleased to discover that shops like this still exist. With an expert change has always presented We aim to give all these topics a stage. We want to inform our employ- is where Jingle has set up its office. “A typical start-up hub,” we thought, salesman who welcomed us in a friendly manner, listened to our story, ees, customers, partners – everyone who encounters our company – that meaning the loose cables hanging from the ceiling on all sides. challenges – challenges which disappeared into the store and reappeared happily with the correct we are contributing to a global economic prosperity with everything that product. can be solved by means of joint we do and think about. And are thereby also contributing to the future. ← But also the silence agreements. which still reigned With this in mind, we designed a Pavilion of the Future dur- in the corridors ing our jubilee year, in addition to the exhibition about our shortly before 10 am. Under no circumstances should they prevent us from recog- history. A globe. It can be seen by all the visitors to our Info- nising, emphasising and pursuing the many positive aspects Center in Amstetten and will lead them into the global world. and indeed the necessity of an open, prosperous economy With all its opportunities and risks. with global connections. The World Economic Forum as partner Who could be better suited to speaking about global topics than the World Economic Forum? We have acquired this international organisation, which stages the economic summit in Davos every year, as a partner that presents interactive recordings in our Pavilion of the Future. The subjects are the major questions of our time relating to globalisation. Every week there are new, exciting contributions in which ecological- social topics are examined alongside moral-intellectual and economic ← So thumbs up for ones. Jingle’s online marketplace. And our colleague’s breakfast egg the next morning. 17 INTELLECTUAL CAPITAL FINANCIAL CAPITAL

CONTENTS Investire – “to invest” PROFITABILITY The greatest, the most unusual and the p. 19 most sustainable investment in 2018 Organisational chart of Umdasch Group AND SUSTAINABILITY – and its subsidiary companies Doka, umdasch The Store Makers and Umdasch p. 21 Group Ventures A WINNING DUO Consolidated Financial Statement and Group Management Report of p. 23 The Umdasch Group AG Is there a connection between the social and ecologi- Sustainable Development Goals (SDGs) in p. 48 cal commitment of a company and its success? Cur- relation to Financial Capital rent studies answer this question in the affirmative by demonstrating that the way in which a company embraces its social responsibility has an effect on its performance.

In fact, a study of 300 companies with an integrated is scalable. And that is what panies in a variety of sec- CSR strategy perform better: makes the difference. tors carried out by the Bos- their profit margins are high- ton Consulting Group (BCG) er than comparable com- NEW MARKETS showed that the integration petitors without a CSR strat- A strategy which takes eco- of sustainability into corpor- egy. Thanks to the strong social effects into account, ate strategy demonstrably Environmental Social Gov- permits companies to gain leads to an increase in profit ernance commitment (ESG), access to new markets and margins and a reduction of the valuation multiples of the undersupplied segments in risk. top performers lay up to 19% existing markets. And that is not all. The higher. These top perform- study also confirms an in- ers produced margins which INNOVATION creased interest on the part were up to 12.4 percentage By virtue of a changed con- of customers and investors points above the average. cept of usefulness, sustain- as well as a noticeable in- able companies can identify GERD PECHURA, crease in market opportu- SOCIAL IMPACT AS new product characteristics CFO Doka nities. Moreover, the holistic BUSINESS CASE and thus increase their at- approach also permits an in- Many entrepreneurs have tractiveness. This changed tegrated innovation strategy long become involved in so- situation allows them to de- taking economic, ecological cial matters for intrinsic phi- rive completely new business SRI – and social benefits into ac- lanthropic reasons. Today models. count. And it reduces risks that is no longer sufficient. A MODERN – of work accidents, for ex- Unlike donations, the iden- PRICE STRUCTURE ample. tification of opportunities in Companies which are known APPROACH WITH These effects lead to the their core business in order for products with positive fact that in otherwise simi- to achieve positive social and ecological or social quali- A HISTORY lar market conditions, com- also economic advantages ties are often also the price leaders. Social Responsible Investment – in other Umdasch Group income before taxes words, investment according to eco- EMPLOYER BRANDING nomic, ecological and social aspects – A strong success record in originated in Europe and its main focus Our investment in intellectual capital is specifically focused towards the fulfilment of SDGs 9, 11 and 12. the area of social contribu- is still to be found there. The BCG study tions motivates employees identifies the reason for this in an indus- and creates an advantage in trial structure which has developed over the war of talents. the centuries and which is dominated by family-run businesses whose investment decisions have always been made from a perspective which takes into account not only ethical and social factors but also sustainable and economic aspects. Amounts in EUR million in EUR Amounts 19 20

INVESTIRE – “TO INVEST”

And so the concentration on a cen- From the Latin INVESTIRE tral storage facility and the resulting “to clothe, to invest” reduction of ramp contacts will mean a significant increase in efficiency in As you know, investments are the the implementation of orders – and guarantee for the future viability of a considerably improved delivery times THE GREATEST company. And you know, too, that the for our customers. essence of investments is to think in Students at the University of Ap- The new logistics centre of umdasch the long term so that they can de- plied Sciences at Steyr (FH Upper The Store Makers in Leibnitz-Hasendorf was opened during the autumn. velop their sustainability effect in the Austria), who had developed ideas future. But did you also know that for corresponding tools and proces- “to invest” is derived from the Latin ses as part of the Josef Umdasch verb “investire” and means “to invest” Research Prize, also worked on the in the sense of “to clothe”? This fact concept. gave us the idea of clothing three of our investments with their own per- THE MOST UNUSUAL sonal stories. We admit that there is a hint of social romanticism in this investment, which THE GREATEST also makes it eligible for this particu- Make 8 into 1 – what may sound at lar heading. The “house next door” first like downsizing, is in fact the has been empty for a number of largest single investment of 2018, years now. It stands directly beside amounting to almost EUR 14 mil- our headquarters and its thuja hedge lion. Opened during the autumn, the has bordered the staff car park for new logistics centre of umdasch The decades. The house has seen bet- Store Makers unites the previous ter days – but we have a soft spot eight scattered satellite warehouses for it, because as a result of its close into a single space extending over proximity it has always belonged, at 17,000 m2. least in part, to us. And now it’s official. What will happen to it? We shall tell you in our next Annual Report. THE MOST UNUSUAL THE MOST SUSTAINABLE 150 Years Umdasch. How can a tech- The house next door to the Umdasch nology leader and pioneer of innova- Group has stood empty for some years. tion present its history without “looking old and foolish”? By combining digital applications and the latest media technology we were able to combine tradition and innovation. The result was two interactive pavilions, which provided information about the past, present and future of the company in the Weltmuseum Wien in Vienna during the jubilee year. In early 2019 they were moved to our exhibition centre in Amstetten, where they now tell employees, customers and partners about our values, our culture and the famous Umdasch “THIS INVESTMENT REPRESENTS spirit. NOT ONLY AN IMPORTANT STEP IN THE EXPANSION OF OUR PRODUC- TION LOCATION AT LEIBNITZ, BUT IS ALSO A VERY IMPORTANT STEP TOWARDS GREATER EFFICIENCY AND PROFITABILITY.” THE MOST SUSTAINABLE The two interactive pavilions in the MARKUS THALLINGER, Umdasch Group exhibition centre in CFO/COO umdasch The Store Makers Amstetten 21 22

ORGANISATIONAL CHART AS OF 31.12.2018

UMDASCH GROUP AG Supervisory Board

Andreas J. Ludwig (chief executive officer) Hilde Umdasch (chairwoman) Friedrich Rödler Alfred Umdasch (deputy chairman) Jörg Jakobljevich Reinhold Süßenbacher

Supervisory Board Supervisory Board Supervisory Board

Jürgen Obiegli (chairman) Jörg Jakobljevich (chairman) Andreas J. Ludwig (chairman) Reinhold Süßenbacher (deputy chairman) Felix Thun-Hohenstein (deputy chairman) Jörg Jakobljevich (deputy chairman) Jörg Jakobljevich Wolfgang Litzlbauer Reinhold Süßenbacher Wolfgang Litzlbauer Wolfgang Litzlbauer Andreas Schauer (chairman, staff association) Franz Krois (chairman, staff association) Josef Steinböck (chairman, works committee) Gerhard Stelzl (chairman, works committee)

DOKA UMDASCH GROUP VENTURES UMDASCH THE STORE MAKERS

Harald Ziebula, ceo Jürgen Obiegli, ceo Silvio Kirchmair, ceo Gerd Pechura, cfo Werner H. Bittner, member of executive board Markus Thallinger, cfo/coo Ludwig Pekarek, coo/cto

Headquarters Amstetten, 2019 23 24

CONSOLIDATED FINANCIAL STATEMENT AND GROUP MANAGE- CONSOLIDATION MENT REPORT OF THE UMDASCH PRINCIPLES GROUP AG AS OF 31.12.2018

The consolidated financial state- Interest income and expense charged ments were prepared in accordance between group companies are also with the version of the Austrian Com- eliminated. mercial Code (UGB) valid on the ac- Intercompany profits arising from counting date (RÄG 2014) for large sales between group companies are corporations, taking into account the eliminated with an appropriate recog- principles of correct accounting and nition through profit or loss. in accordance with the general ob- Deferred taxes are taken into jective of presenting a true and fair account for seasonal differences in view of the assets, liabilities, financial valuation bases used for commercial and earnings positions of the Group. law and those used for tax law with The accounting and valuation meth- regard to interim gains of invento- ods used in preparing the consoli- ries as well as differences resulting dated financial statements are in line from the consolidation of liabilities. with the concept of the continuation Deferred tax assets and deferred tax of the company. liabilities are reported separately. Supplement 2 lists all the asso- The foreign currency translation ciated companies. These companies of balance sheet items is based on have been taken into account in the the exchange rate as of the balance course of the full consolidation. sheet date; the translation of items The capital consolidation was ef- for the profit and loss statement uses fected using the book value method. the quarterly average exchange rate Positive differences are recorded for 2018. under undisclosed reserves to the greatest extent possible. The activated goodwill from the acquisition of Doka Schweiz AG (previously Holzco- Doka AG) will be amortised over a period of 15 years. The goodwill of Story Design a.s., which was acquired in 2015, will be amortised over 10 years. The goodwill of ATT Opremanje Interijera d.o.o. in Croatia and ATT Interijera d.o.o. in Serbia, General Information which was acquired in 2017, will also be amortised over 10 years. In 2018 a partial write-off of 50 % was undertaken on the goodwill of both com- The company is the central controlling panies. The goodwill of the Dutch Concrefy Group (previously BAS company of the Umdasch Group with its three Group), which was acquired in 2016, was fully amortised in 2018 by means of a partial write-off. The negative areas DOKA Formwork Technology, umdasch differences identified in connection with the initial consolidation as Store Makers and Umdasch Group Ventures. As of 1 January 1994, which resulted from the retention of profits in subsidiaries, are included under voluntary the parent company the Umdasch Group AG reserves. Currency translation differences are recorded directly in equity is mainly responsible for the overall man- without recognition through profit or loss. Currency translation differences agement of the companies within the concern, that arose during the consolidation of liabilities were recognised to the as well as in some cases the financing and income statement. All revenues and expenses associated with the sale of goods or rental of properties and real estate to the services between group companies are eliminated during the con- subsidiary companies. solidation of income and expenses. 25 26

Doka Romania Tehnica Cofrajelor S.R.L. RO-077180 Judet Ilfov 100 % Doka Bulgaria EOOD BG-1588 Krivina 100 % OOO Doka Rus RU-121087 Moscow 100 % Doka Ukraine TOV UA-04210 Kiev 100 % AFFILIATED Doka Belform IOOO BY-223013 Minsk 100 % Doka Slovenija opazna tehnologija d.o.o. SI-4270 Jesenice 100 % SUPPLEMENT 2 Doka Hrvatska d.o.o. HR-10000 Zagreb 100 % COMPANIES Doka Serb d.o.o. RS-22310 Simanovic 100 % Doka Saudi Arabia Company Ltd SA-22766 Jeddah 100 % Doka Saudi Trading LLC SA-21425 Jeddah 100 % Advanced Formworks Company LLC SA-21425 Jeddah 100 % Doka Muscat LLC OM-Muscat, Oman 100 % UMDASCH GROUP Doka Jordan LLC JO-11953 Amman 100 % COMPANY LOCATION SHARE (direct + indirect) Doka Kalip-Iskele Sanayi ve Ticaret A.S. TR-41400 Gebze-Kocaeli 100 % Umdasch Group AG AT-3300 Amstetten Doka Gulf FZE AE-Dubai 100 % Umdasch Group Deutschland GmbH DE-82216 Maisach 100 % Doka Emirates LLC AE-Sharjah 100 % Umdasch Immobilien GmbH AT-3300 Amstetten 100 % Doka Qatar W.L.L. QA-Doha 100 % Umdasch Nieruchomosci sp. Z o.o PL-05102 Wroclaw 100 % Doka Pars Co. Ltd. IR-1395813691 Teheran 100 % Umdasch Real Estate Netherlands B.V. NL-5928LX Venlo 100 % SARL Doka Algèrie DZ-16017 Roubia 100 % Umdasch Real Estate USA Ltd. US-07643 Little Ferry 100 % Doka Maroc SARL AU MA-Temara 100 % Umdasch Real Estate (UK) Ltd. UK-ME17 4JD Maidstone 100 % Doka South Africa (Pty) Ltd ZA-1619 Kempton Park 100 % Umdasch Imobiliare S.R.L. RO-077180 Judet ILFOV 100 % Doka Formwork Nigeria Ltd NG-Lagos 100 % UMDASCH GROUP VENTURES Doka Mocambique, Lda MZ-Maputo Cidade 100 % Doka Egypt for Trading LLC EG-Cairo, Masr El Gedida 100 % COMPANY LOCATION SHARE (direct + indirect) Doka Egypt for Engineering Services LLC EG-Cairo, Masr El Gedida 100 % Umdasch Group Ventures GmbH AT-3300 Amstetten 100 % Doka Egypt for Imp. and Exp. LLC EG-Cairo, Masr El Gedida 100 % Umdasch Group NewCon GmbH AT-3300 Amstetten 100 % Doka USA Ltd US-07643 Little Ferry 100 % Contakt GmbH AT-3300 Amstetten 100 % Doka Canada Ltd CA-Calgary 100 % Neulandt GmbH AT-3300 Amstetten 100 % Doka Brasil Formas para Concreto Ltda BR-07.190-010 Camp Guarulhos/ São Paulo 100 % DOKA Doka Chile Encofrados Limitada CL-Santiago de Chile 100 % COMPANY LOCATION SHARE (direct + indirect) Doka Panama S.A. PA-Panama City 100 % Doka GmbH AT-3300 Amstetten 100 % Doka México S.de R.L. de C.V. MX-Estado de México 100 % Doka Beteiligungs-GmbH AT-3300 Amstetten 100 % Doka Colombia Encofrados S.A.S CO-Bogota 100 % Lumus Consulting GmbH DE-82214 Maisach 100 % Doka Peru S.A.C. PE-16 Lima 100 % Doka Drevo sro SK-97401 Banska Bystrica 100 % Doka Formwork Pte. Ltd. SG-620565 Singapore 100 % OOO Doka Lipetsk RU-399071 Lipetsk 100 % Doka Formwork Malaysia Sdn. Bhd. MY-40150 Shah 100 % Form-on GmbH AT-3300 Amstetten 100 % Doka China Ltd. HK-Wanchai 100 % Form-on USA Corp. US-FL33069 Pompano Beach 100 % Doka Formwork (Shanghai) Co. Ltd. CN-201109 Shanghai 100 % Concrefy B.V. NL-5928 Venlo 100 % Doka Japan K.K. JP-270-175 Chiba-Ken 100 % BAS GmbH Deutschland DE-Wesel 100 % Doka Philippines, Inc. PH-1227 Makati City 100 % BAS BVBA Belgien BE-3000 Leuven 100 % Doka Formwork Australia Pty Ltd AU-2566 NSW Minton 100 % Doka DC Middle East FZE U.A.E. Dubai 100 % Lubeca Pty Ltd AU-2566 NSW Minton 100 % Doka DC North America Ltd. US-60410 Channahon/Illinois 100 % Doka India Pvt Ltd. IN-410210 Navi Mumbai 100 % Doka Distribution Center Apolda GmbH DE-99510 Apolda 100 % UMDASCH STORE MAKERS Doka Distribution Center Asia Pte Ltd SG-049909 Singapore 100 % COMPANY LOCATION SHARE (direct + indirect) Deutsche Doka Schalungstechnik GmbH DE-82216 Maisach 100 % umdasch Store Makers Management GmbH AT-3300 Amstetten 100 % Doka Österreich GmbH AT-3300 Amstetten 100 % umdasch Store Makers Amstetten GmbH AT-3300 Amstetten 100 % Doka Schweiz AG CH-8155 Niederhasli 100 % umdasch Store Makers Leibnitz GmbH AT-8430 Leibnitz 100 % Doka France SAS FR-78610 Le Perray 100 % Assmann Ladenbau Polska Sp.z.o.o. PL-04193 Warsaw 100 % Doka U.K. Formwork Technologies Ltd. GB-Maidstone 100 % umdasch Digital Retail GmbH AT-4020 Linz 100 % Doka Ireland Formwork Technologies Ltd. IE-Drogheda 100 % umdasch Store Makers United Kingdom Ltd GB-OX4 1JU Oxford 100 % Doka Nederland BV NL-5342 PL Oss 100 % umdasch Store Makers Ireland Ltd IR-County Louth 100 % Doka NV BE-1740 Ternat 100 % umdasch Store Makers Neidenstein GmbH DE-74933 Neidenstein 100 % Doka Denmark APS DK-4600 Koge 100 % Franz Jonas GmbH & Co. KG DE-46149 Oberhausen 100 % Doka Sverige AB SE-45155 Uddevalla 100 % JAS Beteiligungsgesellschaft mbH DE-46149 Oberhausen 100 % Doka Norge AS NO-3474 Aros 100 % Umdasch Shopfitting LLC AE-Dubai 100 % Doka Finland Oy SF-03320 Selki 70 % Umdasch Shopfitting AG CH-5036 Oberentfelden 100 % Doka Italia S.p.a. IT-20060 Colturano MI 95 % Umdasch Shopfitting Srl IT-39100 Bolzano 100 % Doka Espana Encofrados S.A. ES-28001 Madrid 100 % Story Design a.s. CZ-57001 Litomysl 100 % Doka Portugal Confragens Lda PT-2710-450 Sintra 100 % OOO Story Design RU RU-140103 Moscow 100 % Doka Hellas A.E. GR-15351 Pallini 100 % Story Design Ukraine UA-01034 Kiev 100 % Doka Israel Formwork Technology Ltd IL-40201 Kefar Vitkin 100 % Story Design Invest Ukraine UA-01133 Kiev 100 % Magyar Doka Kft HU-1037 Budapest 100 % umdasch Store Makers Croatia d.o.o. HR-10000 Zagreb 100 % Ceská Doka bednici technika spol.s.r.o. CZ-19600 Prague 100 % ATT Interijeri d.o.o. RS-22330 Nova Pazova 100 % Doka Slovakia debniaca technika sro SK-82104 Bratislava 100 % Doka Polska Sp.z.o.o. PL-05220 Zielonka 100 % ASSOCIATED COMPANIES Doka Eesti OÜ EE-74206 Harjumaa 100 % COMPANY LOCATION SHARE (direct + indirect) SIA Doka Latvia LV-2167 Marupes 100 % Contour Crafting Corporation US–El Segundo L.A. 30 % UAB Doka Lietuva LT-08300 Vilnius 100 % Doka China Sales Ltd. HK–Hong Kong 40 % 27 28

CONSOLIDATED FINANCIAL EQUITY AND STATEMENTS ASSETS LIABILITIES (EUR 1,000) (EUR 1,000)

31.12.2018 31.12.2017 31.12.2018 31.12.2017 A NON-CURRENT ASSETS A EQUITY I. INTANGIBLE ASSETS I. SUBSCRIBED AND PAID-IN CAPITAL 36,350 36,350 1. Patents and similar rights 7,617 7,500

2. Goodwill 25,682 32,722 II. APPROPRIATED CAPITAL RESERVES 25,821 25,821

3. Advance payments made 93 8 III. RESERVES 33,392 40,230 1. Statutory reserves 2,151 2,151 II. TANGIBLE ASSETS 2. Other reserves 683,535 657,094 1. Developed land, land value 87,144 83,571

2. Developed land, value of buildings 194,615 195,052 685,686 659,245

3. Undeveloped land 15,216 20,516 RETAINED EARNINGS IV. 166,298 155,791 of which accumulated profit 120,791 (previous year: 124,320) 4. Technical equipment and machinery 43,159 47,668

5. Other equipment, furniture, fixtures and office equipment 38,310 36,055 914,155 877,207

6. Advance payments made and construction in progress 24,828 16,261 V. NON-CONTROLLING INTERESTS 5,427 4,785 403,272 399,123 919,582 881,992 III. FINANCIAL ASSETS B PROVISIONS 1. Shares in associated companies 7,698 0

2. Other investments 193 9,723 1. Provisions for severance compensation 45,689 44,520

3. Securities 11,145 10,763 2. Provisions for pensions 15,038 14,110 19,036 20,486 3. Tax provisions 81,950 78,883 455,700 459,839 4. Provisions for deferred taxes 6,585 4,630 B CURRENT ASSETS 5. Other provisions 129,757 119,944 I. INVENTORIES

1. Raw materials and supplies 25,194 23,393 279,019 262,087

2. Work-in-progress 14,776 17,336 C LIABILITIES

3. Finished goods and merchandise 260,026 203,451 1. Amounts due to financial institutions of which with a remaining term of up to 1 year 162,654 (previous year: 142,381) 391,920 372,758 4. Formwork used for rental purposes 412,069 364,277 of which with a remaining term > 1 year 229,266 (previous year: 230,377) 5. Services rendered but not yet billable 4,394 2,016 2. Advance payments received on orders of which with a remaining term of up to 1 year 12,167 (previous year: 11,144) 12,271 11,256 6. Advance payments made 1,008 340 of which with a remaining term > 1 year 104 (previous year: 112) 717,467 610,813 3. Accounts payable - trade of which with a remaining term of up to 1 year 128,139 (previous year: 129,682) 128,274 129,724 II. RECEIVABLES AND OTHER ASSETS of which with a remaining term > 1 year 135 (previous year: 42)

1. Accounts receivable – trade 4. Notes and drafts payable 370,779 378,065 12 0 of which with a remaining term > 1 year 455 (previous year: 207) of which with a remaining term of up to 1 year 12 (previous year: 0)

2. Other receivables and assets 5. Other liabilities 69,336 55,928 of which with a remaining term > 1 year 2,851 (previous year: 8,647) of which with a remaining term of up to 1 year 42,499 (previous year: 47,091) of which with a remaining term > 1 year 1,776 (previous year: 675) 44,275 47,766 440,115 433,993 of which from taxes 22,944 (previous year: 30,049) of which within the framework of social security 7,030 (previous year: 6,541) III. SECURITIES AND HOLDINGS 21,510 28,907 576,752 561,504 IV. CASH ON HAND AND CREDIT AT FINANCIAL INSTITUTIONS 65,617 99,085

1,244,709 1,172,798 of which with a remaining term of up to 1 year 345,471 (previous year: 330,298) of which with a remaining term > 1 year 231,281 (previous year: 231,206) C PREPAYMENTS AND DEFERRED INCOME 5,820 7,457 D DEFERRED INCOME 463 849 D DEFERRED TAX ASSETS 69,587 66,338

1,775,816 1,706,432 1,775,816 1,706,432 29 30

2018 2017

10. Income from investment securities 122 200

11. Interest and similar income 9,099 17,769

CONSOLIDATED 12. Income from the disposal and acquisition of securities in current assets 33 49

13. Results from associated companies -1,666 0 INCOME STATEMENT Expenses from the disposal of securities in current assets 14. -284 -142 of which amortisations 86 (previous year: 114) (EUR 1,000) 15. Interest and similar expenses -26,771 -56,324

16. NET FINANCIAL INCOME -19,467 -38,448

17. INCOME BEFORE TAXES 128,079 116,856

2018 2017 18. Taxes on income and profit 1. Revenues 1,515,394 1,440,478 a) Current taxes -54,178 -79,163 of which non-periodic income (previous year: expenses -10,864) 2. Changes in stock of finished goods and work-in-progress 99,059 24,042

b) Deferred taxes 3. Own work capitalised 757 1,315 1,122 14,743 of which non-periodic expenses (previous year: -3,069) 4. Other operating income -53,056 -64,420 a) Income from the disposal of and attribution of fixed assets 6,742 1,507 19. NET INCOME AFTER TAXES = GROUP ANNUAL PROFIT 75,023 52,436 b) Income from the disposal of provisions 7,451 3,406 20. Share of profit due to minority interests -1,377 -1,482 c) Other 16,170 9,434 21. Additions to reserves -28,139 -19,483 30,363 14,347 22. Profit carried forward 120,791 124,320 5. Cost of materials and other purchased services 23. PROFIT RETAINED 166,298 155,791 a) Material costs -554,374 -453,037

b) Costs for purchased services -121,854 -114,097

-676,228 -567,134 6. Personnel expenses CONSOLIDATED STATEMENT a) Wages -112,347 -103,222 b) Salaries -244,514 -236,016 OF CHANGES IN EQUITY c) Social costs (EUR 1,000) aa) Expenses for pensions -3,697 -5,726

bb) Expenses for severance payments and -9,802 -9,916 payments to company savings plans Capital Capital Retained non-controlling cc) Expenses for statutory social insurance contributions and Reserves Total -75,780 -67,779 stock reserve earnings interests compulsory contributions dependent upon remuneration As of 1.1.2017 36,350 25,821 666,911 144,320 3,663 877,065

dd) Other social contributions -10,588 -10,681 Exchange rate -27,150 -27,150 differences -456,728 -433,340 Dividends -20,000 -360 -20,360 7. Amortisation of intangible assets and depreciation of tangible assets Annual result 50,955 1,482 52,437 a) Ordinary depreciation -47,870 -50,261 Adjustments 19,484 -19,484 b) Extraordinary depreciation -11,431 -408 Other changes -59,301 -50,669 As of 31.12.2017 36,350 25,821 659,245 155,791 4,785 881,992 8. Other operating expenses

a) Taxes except those on income and profits -6,941 -6,677 Exchange rate -1,698 -1,698 b) Other -298,829 -267,058 differences

-305,770 -273,735 Dividends -35,000 -735 -35,735

9. Operating income 147,546 155,304 Annual result 73,646 1,377 75,023

Adjustments 28,139 -28,139

Other changes

As of 31.12.2018 36,350 25,821 685,686 166,298 5,427 919,582 31 32

CONSOLIDATED STATEMENT ACCOUNTING PRINCIPALS OF CASH FLOWS (EUR 1,000)

Intangible assets are valued at acqui- costs as well as production-related (previous year: 2.8 %). The salary sition cost, less ordinary straight-line proportional overheads. Administra- valorisation was calculated with a 2018 2017 amortisation. IT software is amort- tive overheads, employee-related varying 4-year average; for the ter- Net income after taxes 75,023 52,436 ised over three to five years and the expenses and interest on debt are mination provisions this varied in the connection rights over ten years. not included. For finished goods, pro- Austrian companies in a range be- Ordinary depreciation 47,870 50,261 Tangible assets are recorded at visions for quantities with long inven- tween 2.03 % and 2.91 %. In the case Extraordinary depreciation 11,431 408 acquisition or production cost, less tory coverage are made to ensure a of provisions for anniversary bonus- ordinary straight-line depreciation. loss-free valuation of inventories. es the range varied between 2.6 % Results from associated companies 1,666 0 Production costs include the direct Formwork used for rental pur- and 3.46 %, with allowances for fluc- Revaluation/impairment charges on financial assets 51 0 costs. Employee-related expenses poses is also valued at Group man- tuation depending on the length of and interest expense on debt are not ufacturing costs, whereby ordinary service, starting with 6.5% during the Result on sale of non-current assets -6,207 -210 capitalised. straight-line depreciation based on first year of service and ending with Tax expenses 53,056 64,420 Ordinary depreciation is calculat- an estimated useful life of six to eight 0.0 % from the 15th year of service. ed on a straight-line basis over the years or fourteen to twenty years (for Pension obligations were also Tax payments -67,184 -45,865 following useful lives: products in the heavy-load sector calculated actuarially according to Other non-cash changes -2,694 34,887 with a very long useful life which do the PUC method. An average seven- Office and administra- not come into contact with concrete) year rate of interest of 2.33 % (previ- Change in 33 – 50 years tive buildings is deducted. Additional valuation ous year: 2.8 %) and a valorisation of Inventories -56,797 -32,103 Production buildings adjustments are created to reflect 1.5 % (qualifying period) is taken into 20 – 25 years and warehouses unusually long holding periods in account. The calculation is based on Formwork used for rental purposes -52,563 -36,650 inventories as well as the special risks the new pension table AVÖ 2018-P. Technical equipment Accounts receivable - trade 8,108 -50,583 5 – 10 years and machinery associated with rented formwork. The other provisions represent Receivables and other assets provisions for all risks identified at the Receivables and other current assets -5,303 -1,822 Fixtures, furniture and 4 – 15 years are valued at nominal value. Indi- time the financial statements were office equipment vidual and general valuation ad- prepared as well as liabilities whose Short-term provisions 12,653 14,338 justments were recognised as ap- amount and reason are uncertain. Long-term provisions 2,436 5,862 Motor vehicles 3 – 5 years propriate. Overdue receivables are Liabilities are recorded at their value-adjusted with a fixed amount. repayment amount. Foreign-currency Accounts payable - trade -2,697 32,596 Low-value assets are written off Foreign-currency receivables are liabilities are valued at the higher of Other liabilities, deferred income PRA 866 -1,814 completely in the year of addition. valued at the lower of acquisition acquisition cost or market price on The shares in associated com- cost or market price on the balance the balance sheet date. CASH FLOW FROM OPERATING ACTIVITIES 19,715 86,161 panies relate to the 30 % partici- sheet date. Capital expenditure on property, plant and equipment and intangible assets -61,868 -63,353 pation in Contour Crafting Corpor- Current securities are valued at ation and the 40 % participation in the lower of acquisition cost or mar- Change in liabilities in tangible assets 974 -2,461 Doka China Sales Ltd. (Hong Kong) ket price on the balance sheet date. Investments in financial assets -470 -9,727 and are valued at-equity. The differ- Provisions for deferred taxes ence discovered as a result of the were created to reflect the timing dif- Other investments 0 -2,020 first involvement of Contour Crafting ferences between the valuation bas- Change in liabilities – acquisition of companies 624 1,434 Corporation by means of the equity es used for commercial law and tax consolidation was allocated to the purposes as well as for consolidation Proceeds on sale of non-current assets 13,665 4,289 patents held within the company entries and untaxed reserves. CASH FLOW FROM INVESTMENT ACTIVITIES -47,075 -71,838 and the assessable expertise taking Equity consists of the capital as a basis the expected useful life of stock, the appropriated capital re- Dividend payments -35,735 -20,360 between 5 and 17 years. serve, the statutory reserve and the Increase/decrease in short-term bank liabilities 21,513 -88,661 All remaining financial assets are net profit of the parent company valued at acquisition value. Extraor- Umdasch Group AG. Increase/decrease in long-term bank liabilities 1,524 21,495 dinary depreciations and apprecia- The provision for severance Change in other long-term liabilities 4 367 tions are taken into account. compensation and anniversary The inventories include the valu- bonuses is calculated actuarially CASH FLOW FROM FINANCING ACTIVITIES -12,694 -87,159 ation of raw materials and supplies according to the PUC method (“pro- at average acquisition costs or lower jected unit credit method”), whereby market values. Ancillary purchase for the purposes of calculation the CHANGE IN CASH AND CASH EQUIVALENTS -40,054 -72,836 costs and purchase price reductions pensionable age is the earliest pos- are taken into account. Additional sible eligible age for (early) retire- CASH AND CASH EQUIVALENTS (CASH IN HAND, BANK BALANCE AND MARKETABLE SECURITIES) value adjustments are made in the ment according to the Pension Re- case of excessively high ranges and form Act of 2004, taking into account Cash and cash equivalents 1.1. 127,992 205,832 special risks. transitional arrangements. The calcu- Currency translation differences -811 -5,004 Finished goods, semi-finished lation is based on the new pension goods and work-in-progress are table AVÖ 2018-P. The interest rate Cash and cash equivalents 31.12. 87,127 127,992 valued at average Group production for calculation purposes was taken EFFECTIVE CHANGE IN CASH AND CASH EQUIVALENTS -40,054 -72,836 costs. These costs include direct as a 7-year average value of 2.33 % 33 34

NOTES ON THE CONSOLIDATED BALANCE SHEET AS OF 31.12.2018

The investment in intangible assets in Doka China Sales Ltd. (Hong The marketable securities in- The following deferred taxes are calculated in the main balance sheet positions: amounting to EUR 4.9 million applies Kong). The difference in the amount clude exclusively pension funds to various software products as well between the book value and equity with acquisition costs amounting to DEFERRED TAXES Assets Liabilities Assets Liabilities as various connecting rights – espe- share in Contour Crafting Corpora- TEUR 21,545. Minor depreciations (EUR 1,000) 31.12.2018 31.12.2018 31.12.2017 31.12.2017 cially for the new Store Makers Logis- tion Ltd. at the time of the first con- have taken place. tics Centre in Leibnitz-Hasendorf. solidation on 1.1.2018 amounted to The active and passive deferred Fixed assets -704 -2,136 -3 -2,205 During 2018 the consolida- EUR 9.9 million. In the case of Doka taxes affect tax provisions in accord- tion range was extended to include China Sales Ltd. there was no differ- ance with § 198 Abs.10 UGB and have Reserves 8,870 1,756 10,894 397 the newly formed companies Doka ence in the amount at the time of the been calculated according to the tax Philippines Inc., Doka Distribution first consolidation on 1.7.2018. rates which are valid in the differ- Formwork for rental purposes 44,765 -4,177 39,315 451 Center Asia Pte Ltd., Doka Colombia The addition in the other invest- ent countries. In addition, during the Enc. S.A.S., Form-on USA Corp., ments applies to the acquisition of an calculation for each country the pos- Receivables 8,318 1,946 11,199 1,823 Umdasch Imobiliare S.R.L., Contakt 18 % share in Jingle GmbH, Vienna, as sibility of active deferral of tax in the Staff provisions 5,356 281 4,943 187 GmbH and Neulandt GmbH. well as a 20 % share in V.O.F. BAS- next years was taken into account as The following companies no AKC in Venlo, Netherlands. far as possible. Active and passive Other provisions 1,816 -1,169 1,873 -1,215 longer form part of the consolida- The investment securities are tax deferrals have been balanced for tion range: Umdasch Shopfitting largely used to secure pension obli- each company separately and rep- Losses carried forward 6,796 1,918 8,243 775 SAS (France) and Doka Kazakhstan gations and are pledged to the bene- resented in each case on the larg- LLP. Furthermore, Goeva N.V. was ficiaries. As a result of decreases er side. Other -5,630 -5,004 -10,126 -4,843 merged with Doka N.V. (Belgium) in market value a depreciation of and BAS B.V. (Netherlands), and BAS TEUR 51 (previous year: appreciation Deferred taxes according to balance sheet 69,587 -6,585 66,338 -4,630 Remote Sensing B.V. with Concrefy of TEUR 94) occurred. B.V. (previously BAS International The inventory includes finished The nominal share capital reamins unchanged and amounts to TEUR 36,350, divided into 5 million zero par value Holding B.V.). goods to the value of TEUR 260,026 bearer shares. A total of EUR 58.3 million was (previous year: TEUR 203,451). The invested in tangible assets. The finished goods belonging to Doka OTHER PROVISIONS 31.12.2018 31.12.2017 biggest single investment was related are produced mainly in Austria and (EUR 1,000) to the property housing the Logistics in part in Slovakia (formwork panels). Centre Leibnitz-Hasendorf for The main production locations of Reserved for jubilee bonus 7,636 6,526 umdasch Store Makers, amounting umdasch Store Makers are in Austria to EUR 11.5 million together with and the Czech Republic. Other staff-related provisions 54,420 53,271 equipment amounting to EUR 2.5 mil- The formwork used for rental lion. In addition an amount of EUR 4.4 purposes has a book value of Reserves for guarantees and warranties 7,132 7,652 million including the advance pay- TEUR 412,069 (previous year: ments already made was invested TEUR 364,277) – to a large extent Reserves for order-related finishing work 7,203 1,432 in Doka Production in Banska Bystica these are finished goods produced (Slovakia) for the construction of by the company itself and rented Reserves for buy-back obligations 7,138 9,497 a new production hall and for the out to customers via the Doka sales Reserves for income deductions 6,369 4,083 machinery to equip it. structure. As a result of the purchase For the production facility in option after the completion of a short Reserves for missing invoices 14,618 15,009 Lipetsk (Russia) which is currently rental period, which is intended on being expanded, a total of EUR 2.6 the part of the group and which is Reserves for legal costs 232 404 million was booked for down pay- regularly taken advantage of by the ments and installations under con- customers, as well as the frequent Reserves for third-party commission 3,653 3,040 struction. A total of EUR 3.5 million purchase of used formwork from the was invested in the extension of the rental park, this item has a short-term Miscellaneous reserves 21,356 19,030 outdoor facilities for the Distribution character and is correspondingly list- Center Apolda (Germany). ed under current assets. Total other provisions 129,757 119,944 Major investments in machinery The trade receivables include a amounting to almost EUR 4 million fixed amount of adjustments amount- Of the liabilities due to financial insti- The accounts payable trade in- The use of tangible assets not were made at our Amstetten location ing to TEUR 18,212 (previous year: tutions, TEUR 115,500 (previous year: clude TEUR 9,527 (previous year: shown in the balance sheet will and approx. EUR 1.1 million were in- TEUR 18,582). Of the trade receiv- TEUR 109,882) with a remaining term TEUR 8,553) liability for investments. generate obligations of a total of vested at our Leibnitz location. ables, a total of TEUR 5,172 (previous of more than 5 years, and TEUR 181 The remaining liabilities include TEUR 22,974 for 2019 (previous year: A total of approx. EUR 14.4 million year: TEUR 4,292) are secured by bills (previous year: TEUR 814) are se- an amount of TEUR 15,412 (previous TEUR 23.635) and for the years 2019- was invested in business equipment of exchange. cured with mortgages. Of the lia- year: TEUR 15,224) for expenses that 2023 TEUR 77,066 (previous year: and assets. In most cases these were The other receivables include bilities due to financial institutions will only become due and payable af- TEUR 70,740). replacement investments. mainly receivables from income with a remaining term of of up to ter the balance sheet date. The shares in associated com- and earnings as well as other taxes 1 year, TEUR 97,164 (previous year: The contingent liabilities aris- panies include the 30 % share in the amounting to TEUR 40,717 T€ (pre- TEUR 97,164) result from export ing from bank guarantees, notes and American company Contour Crafting vious year: TEUR 27,496). financing with revolving character. drafts payable total TEUR 7,685 (pre- Corporation Ltd. and the 40 % share vious year: TEUR 3,404). 35 36

NOTES TO THE NOTES TO THE CONSOLIDATED STATEMENT CONSOLIDATED INCOME OF CASH FLOWS 2018 STATEMENT 2018

The consolidated statement of cash ed for effects resulting from currency The liquid assets include cash and The income statement has been prepared according to the Austrian “total cost” method. The income consists prin- flows was prepared according to the translation. The cash flows from the bank assets as well as the securities cipally of the proceeds from the sale and rental of Doka formwork products and the planning, supply and installation indirect method. The changes of bal- investment and financing activities which form part of current assets. of shopfittings in the umdasch Store Makers Division. ance sheet positions taken into ac- are determined on a cash basis. The count in the cash flow resulting from dividend payment is recorded under REVENUES BY DIVISION 2018 2017 operating activities have been adjust- cash flow from financing activities. (EUR 1,000) Doka Formwork Technology 1,263,316 1,192,784 umdasch Store Makers 252,078 247,694 Total Revenues 1,515,394 1,440,478

FURTHER NOTES REVENUES BY REGION 2018 2017 (EUR 1,000) Austria 180,929 170,549 European Union 721,738 625,540 FINANCIAL INSTRUMENTS Rest of Europe 96,447 89,879 Abroad 516,280 554,510 Forward currency sales with valuation unit for company financing Total Revenues 1,515,394 1,440,478 All values in 1,000 Nominal 2018 T€ value 2018 Nominal 2017 T€ value 2017 AED Arabian Dirham 120,000 27,660 40,000 9,236 High growth rates at home and with- provision for severance payments by year: TEUR 17,037). The other interest in the European Union were able TEUR 1,399 and increased the ex- and similar expenses also include AUD Australian Dollar 12,000 7,368 12,000 7,717 to compensate for the noticeable pense for the remuneration of the foreign-exchange losses as a result CAD Canadian Dollar 22,000 14,320 22,000 14,544 decline in other regions. provision for anniversary bonus payof financing amounting to TEUR 9,769 EUR Euro 22,000 22,000 22,000 22,000 Included in the other operat- ments by TEUR 706. The option of (previous year: TEUR 35,683). ing income are foreign exchange distributing this payment over several The taxes on income and profits JPY Japanese Yen 0 0 400,000 2,989 gains amounting to TEUR 7,344 years was not used. include income resulting from the MXN Mexican Peso 0 0 94,000 4,291 (previous year: TEUR 4,735), income The other operating expenses change in deferred taxes amount- PEN Peruan Sol 15,000 3,838 15,000 3,807 from grants and subsidies amounting consist chiefly of transport costs ing to TEUR 1,122 (previous year: to TEUR 2,262 (previous year: amounting to TEUR 90,283 (previous TEUR 14,743). The company is the PLN Polish Zloty 70,000 16,115 25,000 5,864 TEUR 1,782), income from insurance year: TEUR 88,249), the write-offs parent company under § 9 KStG QAR Qatar Rial 40,000 9,467 80,000 18,098 payments amounting to TEUR 644 of customer receivables amount- (Corporation Tax Act; “Stand-alone” SAR Saudi Arabian Rial 165,000 37,510 165,000 36,426 (previous year: TEUR 930), income ing to TEUR 11,779 (previous year: method). For tax purposes the con- from the reversal of value adjust- TEUR 9,487), the remuneration of cern includes the subsidiary compa- SGD Singapore Dollar 8,000 4,983 8,000 4,976 ments amounting to TEUR 1,158 (pre- valuation adjustments relating to nies both within Austria and abroad. USD US Dollar 70,500 60,421 34,500 28,724 vious year: TEUR 7), and income from customer receivables and other re- A consolidated tax-sharing 203,682 158,672 the recovery of written-off receiv- ceivables amounting to TEUR 17,570 agreement has been drawn up with ables amounting to TEUR 235 (previ- (previous year: TEUR 16,755), lease the subsidiary companies in Austria, Positive market value 4,385 2,512 ous year: TEUR 988). and rental expenses amounting by means of which the corporate Negative market value -2,009 -1,047 The cost of materials includes de- to TEUR 29,368 (previous year: tax is paid by the company and re- preciation amounting to TEUR 120,132 TEUR 28,349), advertising costs covered from the members of the (previous year: TEUR 110,926) on amounting to TEUR 12,874 (pre- group (as shown in the receivables In spite of the consolidation of ac- ed above still remains. In view of the the negative market values has not formwork used for rental purposes. vious year: TEUR 10,046), main- from affiliated companies). From counting within the group, the un- hedge accounting relationship with been undertaken. The expenses for pension tenance expenses amounting to 2018, in the case of losses a nega- derlying currency risk secured with the underlying transactions the cre- schemes increased by TEUR 951 as TEUR 19,185 (previous year: tive tax allocation will be credited the forward currency purchases list- ation of a contingent loss reserve for a result of the change in the bio- TEUR 15,332), travel expenses (as shown in the accounts payable metric calculation base. The option of amounting to TEUR 21,604 (previ- towards the affiliated companies). distributing this payment over several ous year: TEUR 19,880), consult- years was not used. ing fees amounting to TEUR 27,645 The expenses for severance (previous year: TEUR 23,880) and compensations and payments to foreign exchange losses amount- company savings plan amounting to TEUR 12,930 (previous year: ed to TEUR 8,419 (previous year: TEUR 14,147). TEUR 8,779). The adjustment in the The other interest and simi- Austrian companies to the new pen- lar revenues also include foreign- sion chart AVÖ 2018-P reduced the exchange gains as a result of financing expense for the remuneration of the amounting to TEUR 7,409 (previous 37 38

Forward currency sales without valuation unit for company financing All values in 1,000 Nominal 2018 T€ value 2018 Nominal 2017 T€ value 2017

CLP Chilean Peso 3,000,000 3,790 6,000,000 7,893 EUR Euro 15,050 15,050 9,790 9,790 JPY Japanese Yen 0 0 400,000 3,066 PLN Polish Zloty 0 0 30,000 6,729 Mobile field factory ZAR South African Rand 0 0 90,000 5,406 Umdasch Group Ventures 18,840 32,884 Positive market value 117 483 Negative market value 0 -1,182

A provision for impending losses was created to reduce the risks of negative market values.

INTEREST RATE SWAPS EVENTS SINCE THE With regard to the remuneration of WITHOUT A VALUATION ACCOUNTING DATE the board of management in accord- UNIT FOR PART OF THE With effect from 21.1.2019, Doka ance with § 239 (1) Z, the protection LONG-TERM LOAN FINANCING GmbH has taken over Rauh Beton- clause according to § 242 (4) UGB The group holds interest rate swaps schalungen AG, Uetendorf (Switzer- is in operation. The payments to for- with a nominal value of EUR 65 mil- land). Furthermore, on 29.3.2019 the mer members of the executive board lion (previous year: EUR 65 mil- German software development com- amounted to TEUR 561 (previous lion) with a negative market value of pany Gundlach SEEN MEDIA GmbH, year: TEUR 651). TEUR 980 (previous year: TEUR 73) Hamburg, was acquired by umdasch Payments amounting to TEUR 150 and with a positive market value of Store Makers Management GmbH. (previous year: TEUR 95) were made TEUR 0 (previous year: TEUR 115). to members of the supervisory board. In view of the different terms of the USE OF RESULTS underlying transactions it was not The Executive Board will propose to STAFF possible to form a valuation unit. A the Supervisory Board that the divi- Of the expenses for severance pay- contingent loss reserve was there- dend payments should amount to ments and pensions, TEUR 955 (pre- fore created for the negative market EUR 35 million. vious year: TEUR 368) were paid Shop Show - umdasch The Store Makers values. to (former) members of the board ORGANS and TEUR 11,161 (previous year: ADDITIONAL INFORMATION Executive Board: TEUR 14,137) to other employees. The expenses related to the audi- Dr. Andreas J. Ludwig, The average number of employ- tor for the examination of the annual Chief Executive Officer ees during the reporting year was statements of account from Austrian Prof. Dipl. Ing. Mag. Friedrich Rödler 8,433, of whom 3,850 were wage subsidiary companies incorporated employees and 4,583 were salaried into the consolidated statement Supervisory Board: employees (previous year: 7,856, of of accounts and the consolidated Hilde Umdasch, Chairwoman whom 3,546 were wage employees statement of accounts amounted to Alfred Umdasch, Deputy Chairman and 4,310 were salaried employees). TEUR 160 (previous year: TEUR 158). Mag. Dr. Reinhold Süßenbacher Dr. Jörg Jakobljevich

Amstetten, 15 April 2019

Executive Board

Dr. Andreas J. Ludwig Prof. Dipl. Ing. Mag. Friedrich Rödler Doka Forum 39 40

DEVELOPMENT OF FIXED ASSETS – GROUP (EUR 1,000)

Development of acquisition costs Development of accumulated depreciation Net book value

Exchange rate Exchange rate Annual 1.1.2018 Additions Disposals Transfers 31.12.2018 1.1.2018 Disposals Transfers 31.12.2018 31.12.2017 31.12.2018 differences differences depreciation

I. Intangible assets

1. Patents and similar rights 37,164 209 3,503 -1,792 9 39,093 29,664 204 3,409 -1,778 -23 31,476 7,500 7,617

2. Goodwill 46,867 792 1,265 -6,243 42,681 14,145 357 8,740 -6,243 16,999 32,722 25,682

3. Advance payments made 8 1 93 -9 93 8 93

Subtotal 84,039 1,002 4,861 -8,035 81,867 43,809 561 12,149 -8,021 -23 48,475 40,230 33,392

II. Tangible assets

1. Developed land

Value of land 85,216 -149 607 -2,076 5,188 88,786 1,645 14 404 -421 1,642 83,571 87,144

Value of buildings 417,575 -145 22,946 -18,194 722 422,904 222,523 -136 20,190 -14,284 -4 228,289 195,052 194,615

2. Undeveloped land 22,304 -89 34 -57 -5,188 17,004 1,788 1,788 20,516 15,216

3. Technical equipment and machinery 282,075 -10 8,905 -6,871 2,272 286,371 234,407 36 13,475 -6,530 1,824 243,212 47,668 43,159

Other equipment, furniture, 4. 138,809 -308 14,445 -9,817 -1,744 141,385 102,754 -141 11,175 -8,916 -1,797 103,075 36,055 38,310 fixtures and office equipment

5. Low-value assets 30 1,904 -1,894 40 30 1,908 -1,898 40

Advance payments made and 6. 16,429 512 9,431 -115 -1,250 25,007 168 11 179 16,261 24,828 construction in progress

Subtotal 962,438 -189 58,272 -39,024 981,497 563,315 -216 47,152 -32,049 23 578,225 399,123 403,272

III. Financial assets

1. Shares in associated companies 182 9,715 9,897 533 1,666* 2,199 7,698

2. Financial assets 9,735 185 -9,715 205 12 12 9,723 193

3. Securities 10,916 470 -37 11,349 153 51 204 10,763 11,145

Subtotal 20,651 837 -37 21,451 165 533 1,717 2,415 20,486 19,036

1,067,128 813 63,970 -47,096 1,084,815 607,289 878 61,018 -40,070 629,115 459,839 455,700

*) Pro rata annual result 41 42

REPORT ON THE CONSOLIDATED FINANCIAL STATEMENTS OF THE UMDASCH GROUP 2018

1. THE GROUP AS A WHOLE iary companies and the distribution ward trend of the market as a whole, once again come to the end of an 5. UMDASCH region as well as in Switzerland and The Umdasch Group AG is the centres within the framework of the the company’s growth of approx. outstanding year and the company IMMOBILIEN GMBH the Czech Republic is optimised via group parent company and as such Worldclass Logistics Network (WLN) 2 % compared with the previous year in Dubai is looking towards a positive Investments in new properties are a cash-pooling system. The cash the holding company of the sub- project. should nonetheless be seen as a future as a result of the further expan- made worldwide directly or indirect- pooling is supported by the Umdasch sidiary companies Doka, umdasch Within the framework of this positive sign. The continued sales ini- sion of capacity, the newly acquired ly by Umdasch Immobilien GmbH, Group AG. Store Makers and Umdasch Group logistics optimisation (optimisation of tiatives aimed at customers with re- company in Croatia has experienced Amstetten. They are then rented to Financing is based on the euro; Ventures. It also owns directly or stocks and improvement of supplies), peat potential are therefore showing a very difficult first year with umdasch companies of Doka or umdasch Store most of it is floating. indirectly parts of the properties nec- in addition to the existing Distribu- long-term positive effects. The im- Store Makers. Makers. Since 2012 the company has essary to the operations of the sub- tion Centres in Jebel Ali (Dubai) and portance of major rollout customers The Digital Retail Division was operated with projects in Austria, 8. RISK MANAGEMENT sidiary companies and rents these Chicago (USA), the DCs in Amstet- continues to grow, without however able to secure its first large-scale Germany, Poland, Russia, the Neth- The organisation and systems take out to the subisdiaries. ten (Austria), Apolda (Germany) and becoming dependent on a single order in the field of ESL (Electronic erlands and the United States. the business risk into account. They A further task is the partial fi- Singapore were also commissioned. partner. Shelf Labeling) in 2018. This will re- are appropriate for the type and vol- nancing of the subsidiary companies As a result of its central support During the course of 2018 it sult in strong growth, particularly dur- 6. KEY FIGURES ume of business. The management Doka GmbH, umdasch Store Makers functions (e.g. IT, Finance, Legal), became clear that in spite of all our ing the next years. During 2018 the Umdasch Group and quality security system is re- Management GmbH, Umdasch Group Doka GmbH also performs services efforts at our Amstetten location, the A further change in the division achieved revenues of EUR 1,515.4 vised regularly in all business areas. Ventures GmbH and Umdasch for subsidiaries and in part also for remaining operative area (logistics has taken place as a result of the ac- million. Revenues therefore lay 5.2 % Throughout the entire company the Immobilien GmbH as well as a num- the affiliate companies umdasch centre) was not viable. It was there- quisition of a competitor in Germany higher than the level of the previ- Corporate Internal Audit functions ber of the subsidiary companies on Store Makers (USM), Umdasch Group fore decided to combine the logistics during March 2019. For some years ous year, at EUR 1,440.5 million. The as the executive department of the the subjacent level. Ventures and the parent company, in the new logistics centre in Leibnitz Gundlach SEEN MEDIA has been an Umdasch Group ended the year board of management and /or the Umdasch Group AG. and to maintain the Amstetten loca- important player in the field of Digital with consolidated earnings before management of all divisions of the 2. DOKA In 2018 the Doka subgroup tion as a pure project management Signage and will noticeably strength- tax of EUR 128 million (previous year: company. As a subsidiary of the Umdasch achieved 6 % growth worldwide, with and sales location. en our structure within the division. EUR 116.9 million) and a consolidated An Enterprise Risk Management Group AG, Doka GmbH is the umbrel- revenues amounting to EUR 1,269.3 In the Food Retail Division, the During 2018 umdasch Store Makers, net income of EUR 75 million (previ- (ERM) Monitor is drawn up on a quar- la company of the subgroup Doka. million (previous year: EUR 1,197.3 mil- recent overheated situation with with its divisions Lifestyle Retail, Food ous year: EUR 52.4 million). terly basis and informs the Board of The formwork is produced in works lion). The regions Central Europe and double-digit growth rates and evi- Retail, Premium Retail and Digital Investments in property and in- Management and the management in Austria and Slovakia. The market Eastern Europe in particular achieved dent overload during 2017, cooled off Retail achieved revenues growth of tangible assets amounted to EUR 63.1 of the divisions of the company spe- cultivation takes place via sales of- considerable growth. during 2018. The revenues of this di- EUR 5.5 million, amounting to a total million (previous year: EUR 63.4 mil- cifically about the risk indicators with fices worldwide. Doka GmbH has taken over Rauh vision have fallen slightly due to a lack of EUR 253.7 million (growth effect lion). regard to incoming orders, revenues, The business year 2018 was char- Betonschalungen AG, Uetendorf, with of large-scale rollout projects and re- from acquisitions approx. 1.2pp). the market, customer credit manage- acterised by a positive development effect from 21.1.2019. With the take- duced demand towards the end of 2018 2017 ment, purchasing and sales prices, in the worldwide construction mar- over of this established Swiss com- the year. During the autumn of 2018, 4. UMDASCH GROUP Return on sales quality, stocks and currency risks. 9.7% 10.8% kets. The Total Construction Out- pany Doka aims to provide an even following a construction period of less VENTURES (EBIT/sales) Risks relating to currency ex- put = TCO in the regions covered better coverage of the formwork mar- than one year, the logistics centre in Umdasch Group Ventures GmbH Return on equity change rates in the divisions of the by Doka increased by approximate- ket in Western Switzerland. Leibnitz (Austria) was commissioned. is the parent company of the sub- (Income before taxes/ 14.2% 13.3% company are secured in line with a ly 3.3 % (source: IHS, Euroconstruct, As a result of the greater ten- group Umdasch Group Ventures. Ø equity) defined hedging policy determined own research), whereby the growth in 3. UMDASCH STORE MAKERS sions within the market, the tenden- As a pure development company, Return on investment by the Management Board by means 8.5% 9.1% Europe was particularly pleasing. In As a subsidiary company of the cy towards consolidation is picking Umdasch Group Ventures GmbH (EBIT/ Ø total capital) of “plain vanilla” currency futures (for- Central Europe and Eastern Europe Umdasch Group AG, the umdasch up speed on the side of the suppli- focuses on basic trends and disrup- Adjusted equity ratio ward swaps). There is always a link to in particular the company succeeded Store Makers Management GmbH, ers. Now is the time for umdasch to tive innovation in the field of con- (Equity / total capital- 54.5% 55.9% the underlying transaction. The risk in achieving an above-average par- Amstetten, is the umbrella company of secure its position by expanding its struction methods by means of a liquid assets) of rising interest rates for financing is ticipation in the positive market de- the subgroup umdasch Store Makers. sphere of influence. Concrete op- number of development projects. In partly secured by interest-rate swaps. velopment. On the other hand, many The shopfittings are produced and portunities for acquisition have been addition, the company holds shares 7. FINANCIAL INSTRUMENTS The receivables risk is taken into non-European markets declined, purchased in Austria and abroad and evaluated in the food sector, and the in Contour Crafting Corp., California, Over and above the equity bases, account by a company-wide cus- above all in Latin America and Africa. are also installed, in some cases as process is continuing. the world’s most innovative start-up in the Umdasch Group AG essential- tomer credit management, with cred- Through the broad geographic diver- turnkey installations. The market is de- 2018 proved more successful the field of 3D concrete compressive ly finances Doka GmbH, umdasch it checks when orders are received sification (presence in more than 70 veloped directly via subsidiary com- than expected in the Lifestyle Retail technology. Store Makers GmbH, Umdasch Group and a corresponding credit collection countries), business has continued to panies in Austria and abroad. Division. After several years of declin- Umdasch Group Ventures GmbH Ventures GmbH and property sub- process. In some countries credit in- be very robust and was able to more Like 2017, the past year was char- ing revenues (since 2008), the sales pursues the marketing of the tech- sidiaries in Austria and abroad by surances are held to secure the risk than compensate for small regional acterised by positive sales develop- curve is now heading upwards again nologies and business models it has means of floating rate corporate of debt default. downturns by strong growth in other ment. Towards the end of the year, for the third year in succession. The developed through the subsidiary loans “at arm’s length” and whenev- geographic areas. however, there was a noticeable re- sales market in Switzerland was inte- companies it has formed, Umdasch er possible in local currency. The re- On the whole, the production duction in incoming orders, which grated into the German company and Group NewCon GmbH, Neulandt sulting foreign currency positions are facilities of Doka GmbH were kept points towards a weaker start to 2019. from 1.1.2019 the General Contract- GmbH and Contakt GmbH. In addi- partially secured within the framework busy throughout 2018. Demand was Accordingly, revenues also ing company was outsourced into a tion, technologies and products are of the risk management. Exchange met by hiring new employees and demonstrated a positive trend. The separate company in the interests of also sold or licensed to the affiliate rate gains and losses from the re- sub-contracted workers and by tak- very positive development during achieving a clear division of the pro- company Doka GmbH, if they fit into maining outstanding corporate loans ing advantage of the existing flexible 2017 was confirmed in 2018 by rev- cesses. the company’s portfolio. are thus included in the financial re- working hours model with time-sheet enues amounting to EUR 253.7 mil- As in recent years, the Premium sult of the Umdasch Group AG. credits. lion. The growth in revenues was Retail Division presents two com- The financing requirements are In the field of logistics, stocks less strong than during the previous pletely different faces. While the covered by bilateral bank loans. were further optimised in the subsid- year, but in view of the evident down- company in the United Kingdom has Short-term financing within the euro 43 44

9. RESEARCH AND hand on the creation of customer Umdasch Group uses voluntarily in The development of the first months of 2019 confirms these expectations. DEVELOPMENT value-added services through digital order to take into account strategical- Within the Doka the following impor- products to increase productivity ly economic, ecological and societal Amstetten, 15 April 2019 tant new products were launched on the construction site, and on the factors which will influence corporate onto the market in 2018: other on the more efficient digital success in the future and to present approach to internal processes (Busi- them to the stakeholders in a trans- Executive Board FreeFalcon ness Process Digitalization). parent manner. The framework that is The mobile safety system FreeFalcon used for the implementation is that of permits safe working at the slab edge Within the area of umdasch Store the International Integrated Reporting whilst retaining unrestricted move- Makers the focus of research and de- Council (IIRC); the method is that of ment. The market launch took place velopment lies in the development of the capital values which distinguish within CEU countries in 2018. system solutions in the field of Food between the different types of re- Dr. Andreas J. Ludwig Prof. Dipl. Ing. Mag. Friedrich Rödler Retail and the integration of e-com- source: ideas capital, financial capital, Safety Catch Fan ponents into shopfitting in the field of real capital, human capital, social and The net provides fall protection in the Digital Retail. relationship capital and natural capi- area near the edge. Its main applica- Approximately EUR 1 million was tal. The Umdasch Group has defined tion is in high-rise construction and spent in this field. As during previous KPIs for all these forms of capital and the regions of focus are the Middle years, none of this was activated but has developed measures which will East and Latin America. The rollout was used entirely for operative ex- contribute to their improvement. It will is being continued in North America penses. report in future years on their devel- and Europe. In addition, only customer-specific opment in a transparent manner. product developments were under- Superdek taken. 12. PROSPECTS The new ceiling system for North In Umdasch Group Ventures the In view of the considerably weakened America allows rapid, productive work so-called “Mobile Field Factory” was worldwide economic situation which and is optimised for construction pro- developed to a market-ready prod- is nonetheless still supported by sol- cesses in the United States. uct during 2018 following extensive id economic growth, we assume that test operations. The mobile formwork in 2019 there will be further growth in Doka Monolithic system for the manufacture of pre- both revenues and result throughout The new product by Doka for mono- cast concrete parts directly on the the entire Umdasch Group. lithic formwork. This product is being construction site is being launched Disruptive developments in world offered in cooperation with our part- by the newly formed Neulandt GmbH. trade (customs duties, trade restric- ner MFE Formwork Technology with Further developments by tions) could have a negative effect in optimal project support. Here the fo- Umdasch Group Ventures in the field particular on the growth of our sub- cus lies on non-European regions. of construction methods and/or con- sidiary Doka, with its globally operat- crete compressive technology indi- ing business. Global economic fore- Dokadek fitting element cate the intensive research activity, casts indicate rather that there will The introduction of two new main which is underlined in particular by be another year of growth, albeit at a elements for the Dokadek ceiling the registration of numerous patents. slower pace, provided that no political system for fitting areas optimise risks manifest themselves. customer advantages in the fields of 10. COMPLIANCE In the growth regions of the world speed and ergonomic working. The Umdasch Group ensures the we shall continue to invest in stocks, observance of compliance regula- staff and branches. In countries in Framax stripping corner/ hydraulic tions in all its companies worldwide. which we can expect the markets to The hydraulic drive greatly reduc- Compliance-relevant processes are continue to shrink as a result of eco- es the stripping time for shafts. The trained regularly through the Com- nomic conditions, we shall continue portable hydraulic unit permits flexi- pliance Organisation (Compliance to adapt our structures accordingly, ble and simple use on the construc- Officers und Compliance Ambas- including the closing of companies. tion site. sadors) and observance is checked in cooperation with the Corporate Tunnel system DokaMT Internal Audit. Dokaʼs formwork system for tunnel applications is optimised for use in 11. SUSTAINABILITY tunnel lengths of up to 1.5 km. The (INTEGRATED REPORTING) market launch is being implemented The Umdasch Group is presenting its in several stages and includes various Annual Report for 2018 as an inte- product packages. grated report. The basis is provided by the reporting of “non-financial key Digitalisation figures” (regulated in the Austrian Law A digitalisation programme was start- for the Improvement of Sustainabili- ed in 2018 which focuses on the one ty and Diversity, NaDiVeg), which the 45 46

AUDITORS’ REPORT

• We assess the appropriateness of have gained up to the date of our We discuss with the audit committee, REPORT ON THE CONSOLIDATED FINANCIAL STATEMENTS the accounting methods used by audit statement. Future events or amongst other things, the planned the legal representatives as well occurrences may, however, result extent of the audit and the proposed as the reasonableness of the es- in the concern’s ceasing to pursue timetable for the audit as well as the timated values in the accounting its business activities. significant audit findings including system and hence the associated any significant shortcomings in the AUDIT OPINION RESPONSIBILITY OF THE LEGAL includes our final assessment. Suffi- information. • We assess the overall presentation, internal control system which we have We have audited the attached con- REPRESENTATIVES AND THE cient evidence offers a high degree the structure and the content of recognised as a result of the audit. solidated financial statements of the AUDIT COMMITTEE FOR THE of certainty but is not a guarantee • We draw conclusions about the the Consolidated Financial State- Umdasch Group AG, Amstetten, and CONTENT OF THE CONSOLIDATED that in all cases an audit carried out appropriateness of the application ments including the details, also its subsidiary companies (the con- FINANCIAL STATEMENTS in accordance with Austrian regula- of the accounting principles to the as to whether the Consolidated cern). These consolidated financial The Company’s legal representations, which require the application of continuation of the corporate ac- Financial Statements present the statements comprise the consoli- tives are responsible for the prep- the ISA, will always reveal a substan- tivities by the legal representatives business events and occurrences dated balance sheet to 31 Decem- aration and content of the consoli- tial misrepresentation if one should as well as, on the basis of the audit on which they are based in such a ber 2018, the consolidated income dated financial statements and the exist. Misrepresentations can result evidence, whether there is a sub- way that as accurate a picture as statement, the consolidated state- accounting records and the prep- from fraudulent actions or errors and stantial uncertainty in connection possible is arrived at. ment of cash flows and the consoli- aration of the management report for are seen as substantial if it could be with events or the situation which dated statement of changes in equity the group. This report shall convey expected that any one or more of might raise substantial doubt as • We acquire sufficient and suita- for the business year which ended on as accurate a picture as possible of them could reasonably be expected to the ability of the company to ble audit evidence for the finan- 31 December 2018 as well as the de- the overall financial situation of the to influence the business decisions continue its business activities. If cial information regarding the tails of the accounting and valuation Group in accordance with Austrian reached by users on the basis of we come to the conclusion that units or business activities within methods. regulations as well as with the art- these consolidated statements. a substantial uncertainty exists the Concern in order to be able In our opinion the enclosed con- icles of association. The management As part of the audit in compli- we are required to draw atten- to give an audit statement regard- solidated financial statements com- responsibility in this respect includes: ance with the Austrian generally action to the relevant information in ing the Consolidated Financial ply with the legal requirements and the establishment, execution and cepted accounting principles includ- the Concern Annual Report in our Statements. We are responsible convey as accurate an impression as maintenance of an internal control ing the use of the ISA, we maintain conclusions or, if these details are for the direction, supervision and possible of the financial position as system, inasmuch as this is relevant professional judgement and maintain inappropriate, to modify our audit execution of the audit. We bear of 31 December 2018 as well as the for the preparation of the consolidat- a critical basic approach throughout opinion. We base our conclusions sole responsibility for our audit results of the concern’s operations ed financial statements and the pres- the entire audit. on the audit evidence which we statement. and its cash-flows for the business entation of as accurate a picture as year which ended on this date in ac- possible of the overall financial situ- Furthermore: cordance with Austrian generally ac- ation of the Group. • We identify and assess the risks of cepted accounting principles. In preparing the consolidated substantial – intentional or unin- financial statements the legal repre- tentional – misprepresentations in BASIS FOR THE sentatives are responsible for judging the consolidated financial state- REPORT ON THE GROUP ANNUAL REPORT AUDIT OPINION the concern’s ability to continue its ments, plan the approach to the We have carried out our examination business activities, for making known audit as a reaction to these risks, on the basis of the Austrian gener- any matters which are relevant for the carry it out and acquire audit evi- The Group Annual Report should be We have carried out our examina- ally accepted accounting principles. continuation of the business activi- dence which is sufficient and -ap DECLARATION examined on the basis of the legal tion in accordance with professional As a result of the knowledge gained These principles require the use ties – if applicable –, and for applying propriate to serve as a basis for requirements to ascertain whether principles regarding the examination from the examination of the Group of the International Standards on the accounting policy in the contin- our assessment. The risk that sub- it is consistent with the consolidat- of corporate annual reports. Annual Report and the understanding Auditing (ISA). Our responsibilities uation of the business activities, un- stantial misrepresentations resulted financial statements and whether of the Concern and its environment according to these regulations and less the legal representatives intend ing from fraudulent activity will it was produced in accordance with we did not discover any substantial standards are described in greater either to liquidate the concern or to not be discovered is greater than OPINION the current legal requirements. In our opinion the management re- misrepresentations in the Group An- detail in the section “Responsibility cease business activities or have no those resulting from errors, since The legal representatives of the port for the Group has been drawn nual Report. of the Auditor for the Legal Audit” realistic alternative. fraudulent activities can include concern are responsible for the pre- up in accordance with the legal re- of our Auditors’ Report. In accord- The audit committee is respon- fraudulent conspiracy, falsification, paration of the Group Annual Report quirements and is also in accordance ance with the provisions of Austrian sible for supervising the accounting intentionally incomplete informa- in accordance with Austrian legal with the consolidated financial state- commercial and professional law we policy of the concern. tion, misleading representations or requirements. ments. are independent of the Concern and the bypassing of internal controls. we have carried out our professional RESPONSIBILITY OF THE duties in accordance with these re- AUDITOR FOR THE EXAMINATION • We gain an understanding of the quirements. We believe that we have OF THE CONSOLIDATED internal control system relevant for obtained sufficient and suitable evi- FINANCIAL STATEMENTS the audit in order to plan audit ac- dence for our audit to provide a rea- Our aims are to obtain sufficient evi- tivities which are appropriate un- sonable basis for our opinion. dence as to whether the consolidat- der the given circumstances but ed financial statements as a whole not with the aim of issuing an audit are free from substantial misrep- statement as to the effectiveness Vienna, 15 April 2019 resentations, whether as a result of of the Concern’s internal control intentional or unintentional errors, system. Deloitte Audit Mag. Andreas Grave e.h. and to issue an audit opinion which Wirtschaftsprüfungs GmbH Certified Public Accountant 47 48 UFA RED UFA TALCTUTALMANTAL CAPIREDCAPIUFACAPIRED CTUTALMANTALCTUTAL CAPIUFACAPIREDCAPIUFA MANTALCTUTALMANTAL CAPIREDCAPIUFACAPIRED CTUTALMANTALCTUTAL CAPIUFACAPIREDCAPIUFA MANTALCTUTALMANOur investment in financial capitalTAL is specifically focused towards the fulfilment of SDGs 8 and 17. CAPIREDCAPIUFACAPIRED CTUTALMANTALCTUTAL CAPI CAPI CAPI

52 CAPITAL MANUFACTURED outside the box: Silvio W. Kirchmair Kirchmair Silvio W. outside the box: payment model. trying out a new Inno ↑ think to needspeople vation

in the sector here. What here. in the sector particularly is me interests Silvio Kirchmair is a regular visitor visitor is a regular Silvio Kirchmair Forum: the CASH Retail to a that I meet just “It is not customers of number large with- from and colleagues bricks- see how far to ven- are stores andmortar new of turing in the direction and concepts. technologies realises everybody Anyway, the same of that more - neither innova represents tion nor progress.”

- What stays?What What comes? What goes away? goes What of change of Retailing in times in times Retailing ortar retailing will reach more or less the the less or more reach will retailing ortar level it was at ten years ago. at ten years ago. it was level sec- learn how the retail to interested were We so and developments these to is reacting tor Kirchmair, W. Silvio of heels the to stuck we at a sector Makers, Store The umdasch of CEO Forum. CASH Retail – the annual event However, this fact does not mean that we can can mean that we does not this fact However, and patterns familiar the to more once return subtract we if because concepts, traditional online busi of share inconsiderable the not The good news: the retail sector in Europe is is Europe in sector retail the news: good The in downturn again. After a major expanding head to started curve development the 2016 Revenues year. following the in again upward billion now 3,000 EUR of within the region future. near the in proposition realistic a seem ness – which has already reached almost almost reached already has which – ness bricks-and- the % – 13.5 or billion 400 EUR m

MANUFACTURED CAPITAL 51

53 CAPITAL MANUFACTURED . Kirchmair duringthelecture “Highcustomer expectations –bestperformance” ↑ © Johannes Brunnbauer/cash.at Silvio W tomorrow combines both.” to value theshopping experience. Theshop of ably. Yet at the same time, customers continue pensive and therefore difficult to realise profit and the so-called ‘Last Mile Delivery’ are ex ery service. However, commissioning the order therefore investing very heavilyintheirdeliv- – viasmartphone. Manyretail companiesare like to make their purchases – including food Forum: “Young customer groups in particular Silvio W. Kirchmair presented theideaat logistics concepts. forrealisationplanningand ofthe effective the partnerisTGW, an internationalsupplier CASH Retail Forum: the OmniStore. In this case collaborative interaction was presented at the A project whichdemonstrates thistypeof nologies andalsowithprocesses. means being compatible both with new tech seamlessly. Inthiscase,“linkupseamlessly” ter andalongsidetheirswhichneedto linkup customer journey. There are areas before, af- their solutions for the various stages of the umdasch The Store Makers are not alone with Out of thebox - - - nities for apausefor refreshments.” to spend longer in the shop including opportu and regional products, and with opportunities emotionality – with a large percentage of fresh the in offer shop convenience in focuses and Silvio W. Kirchmair: “The range of products on then collect whenthey wish. for onlineorders which thecustomers can sembled to meet thecustomers’ orders –ideal ofhelp the with as intelligence and artificial goods area inwhichtheproducts are stored that, attached to the shop, there isaseparate small localfulfilmentcentres. Thatmeans OmniStore transforms existing shops into able packaging to other packaging methods.” people we asked said that they preferred reus which we initiated92%of more than 1,000 what customers are demanding.Inastudy sponds exactly to thisvision,andthatisalso The LiquidDispenserisaproduct whichcorre opment goalsis‘responsible consumption’. Silvio W. Kirchmair: “One of the global devel the LiquidDispenser. maturity andisalready beingtestedinuse: The Store Makers hassince achieved market Another sustainable innovation by umdasch cost-effective. previous solutions, thismodelisexceptionally With an efficiency factor of 4:1 compared with The OmniStore: Nolongerafigment - of theimagination. -

- - -

sumers dispensewithplastic waste. loyalty,er natureand benefits con because article industry profits from improved custom petitiveness in a booming sector. The branded sector has the advantage of improved com prefer multiple use to single use. The retail growing awareness of asustainable lifestyle a rapidlyrefilling with Consumers systems. Everyoneprofitcan from introduction the of which forms partof arevolving system. which customers eitherbring withthem or can be filled directly into a reusable container shower gel, cooking oil, cereals oranti-freeze dispenser at the POS, products like detergent, groove. Theideaisthatby meansof asimple The Liquid Dispenser fitsexactly into this “We are livinginexciting times. Particularly ifwe position mission isto make ourcustomers even more successful. want to beanorganisation whichisgoodfor something. ourselves among theactors andnot thespectators. Our We donot onlywant to beagoodcompany; we also A brief check of thesuccess factors inthepastand the present shows howfundamentallythesehave utilisation of data Collection and #1 or SmartAssistant via Smartphone Customer access #2 Location #1 The eightsuccessfactors for bricks-and-mortarretail stores infuture The five success factors for bricks-and-mortar retail stores until2007 Staff #2 - - - Location #4 Staff #3 changed over thepasttenyears.” ↑ longer thanthetimeittakes to refill thecontainer. The LiquidDispenser:e #4 Product range, offers, services #3 sourcing, logistics Process costs, logistics sourcing, Process costs, #6 #5 services offers, range, Product #5 xplanation takes no store concept Shop furnishings, customer experience Store concept, #7 #8 = 8πG C 2 unexpected describes the constant – Cosmological

pvac Silvio W. Kirchmair

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56 CAPITAL MANUFACTURED

13:45 Arrival and unloading of the the of unloading and Arrival 3 customer for delivery

❺

Gross overall weight overall Gross 16.8 t weight overall Gross 6,285 t Day of delivery of Day 2018 20 June Wednesday, delivery of Day worldwide 2018 20 June Wednesday, Arrival and unloading of the the of unloading and Arrival 2 customer for delivery 13:15 Graz

❹

Arrival and unloading of the the of unloading and Arrival 1 customer for delivery 11:00

❷ 06:00 – 07:30 06:00 – Lorry loaded up at the up at the loaded Lorry for branch Martin St. projects customer three the to a delivery and branch Graz

❶

❸ ❻

8055 Graz-Puntigam Doka Austria GmbH Doka branch Graz 11:30 12:30 Doka Austria GmbH Austria Doka branch Amstetten Martin 3376 St. 15:15 – 16:00 Lorry loaded up at the up at the loaded Lorry Graz branch for customer 2 2 customer for branch Graz Arrival and unloading of the the of unloading and Arrival delivery for the Graz branch Graz the for delivery St. Martin branch the next day next the branch Martin St. Arrival at Graz branch and new and new branch at Graz Arrival load for the return journey to the the to journey return the for load - In order to give an impression of the journeys journeys the of impression an give to order In day-to-day a on our formwork by undertaken by made journey the recorded have we basis, one lorry in a single day. transport from road to rail, the use of lorries lorries the use of rail, to road from transport and motors compatible with environmentally are and e-mobility hydrogen of the promotion more address to want we which strategies all logistics our with together future in intensively in line with the division of partners. Because eco current the in customary is which labour our of most ship do not we nomic climate, transported them have but goods ourselves savings the maximise To partners. shipping by and hence ecology of interests in the potential succeed only will sense economic an in also effort. a joint through - - the move move the Things are on are Things our formwork On the road with On the road our logistics networks and transport activities activities and transport networks logistics our for in an eco-friendly manner offers potential pollutants ecological to regard with savings loading of and emissions: the optimisation in the the reduction factors, and load weights of the transfer kilometres, transport number of part of the environmental pollution caused by by caused pollution the environmental of part their production from not derives our products their use – and in this case but from phase the transport. all from above of modification the that clearly shows fact This shipped to the construction site … – a cycle cycle a … – site construction the to shipped itself. repeats which transports Doka that means turn in cycle This pol also always materials Moving materials. life-cycle General environment. the lutes annual this in analysis LCA the like analyses that a large it clear make 105 page on report Doka’s business model has a major specific Doka’s our half of About model. rental the feature: to half is rented The other is sold. formwork That means the world. throughout customers the con to shipped in storage, that it is kept struction site, comes back, is refurbished and isthen again briefly, stored and cleaned,

MANUFACTURED CAPITAL 55

57 CAPITAL MANUFACTURED environmental andqualitymanagement. sustainability. Thespecialfocus here lies on production and sales from the perspective of ables usto look at theprocesses of sourcing, A modernway of examining thevalue chainen tivities creates value, italsouses resources. however, isthatalthougheachof theseac ufactured andsold. Whatwe mustnot forget, means of whichaproduct isdesigned, man chain consistsof acollection of activitiesby According to Porter’s Theory a value-added resources thatshould Showing RESPECT for be RESPECTED - - - cesses. clearly the complexity of the underlying pro a simple three-ply panelwe can show most tic yellowDoka formwork panel. Bymeansof ple butmemorable product: thecharacteris we have deliberately taken an apparently sim In order to demonstrate atypicalsupply chain en oursustainabilitymanagement. and quality policy. They support and strength and fundamentals of a certified environmental control. Inthiscasetheyare theguidelines needs formalised correctives intheprocess which secures advantages inthelongterm A strategically focused corporate management - - - - maintain anopendialogue and payfair market prices. our suppliers for decades. We deal withthem onequal terms, certified product. Insome cases we have been inpartnership with forests. Thatmeans thatwe can offer ourcustomers aPEFC- the proof thatoursawntimber comes from sustainably managed our partners are qualified. For example withthe PEFCcertificate, is the timber industry, and alsoregional sawmills. Of courseall We purchase ready-trimmed timber from European suppliers. That Raw material/supplier pings are utilised either asmaterial orthermically. Recycling: Anyresulting residual timber and wood chip - audits and continuous assessment. Our suppliers are correspondingly monitored by supplier is accompanied by acontinuous qualitycontrol process. The production is carried outaccording to ISO 9001and Quality management

from thesprucetree to the growing rapidly. via ouronlinechannel Form-on isalso The share of three-layer plywood sold tomer proximity and delivery capacity. offices, which guarantees maximal cus- our worldwide network of Doka branch Sales are effected primarily through Sales The added-value chain– yellow formwork panel success, both economically andecologically. with aslittlewaste aspossible isadecisive factor inour optimise the useof wood. Our efforts to use thewood Through the use of scanner technology, for example, we achieve ahighstandard of environmental technology. manufacture of ourformwork panels and therefore Slovakia. We use resource-saving technologies inthe panels takes place inourworks inBanská Bystrica in The manufacture of thecharacteristic yellow formwork Production their progress and success. added value for ourcustomers, thereby contributing to Doka”, which fulfilstherelevant norms and creates The result isacompetitive qualityproduct “made by Product

MANUFACTURED CAPITAL 58 Inverted bridge Sustainability in pier construction permits traffic ↓ New Kattwyk Railway Bridge, Germany Doka projects interchange The Kattwyk Bridge across the Süderelbe River in the Port of Hamburg is used jointly by the railway, cars and boats and accounts for up ← Eyiste Viaduct, Turkey to seven hours of traffic jams every day for industrial traffic. In order to improve the traffic flow and to relieve the old bridge of heavy goods traffic, the New Kattwyk Railway Bridge is currently being constructed parallel to the old bridge. It is the world’s largest lifting bridge. The framework conditions could hardly have been less favourable: very limited space, pier construction in the water and the statics made a conventional pier construction impossible. And so the pier construction was inverted and they are being built from the top down- wards. It is not the formwork that is moved when the section of concrete has hardened, but the concrete pier section. MANUFACTURED CAPITAL

↓ Fire Service Training Centre, 60 Czech Republic

A record project

59 that forges links

The highest viaduct in Turkey will link Central CAPITAL MANUFACTURED Anatolia with the Mediterranean region, short- ening the travelling time in future between ← Vamma Power Station, Norway Konya and Alanya. Eight piers of varying height One of the biggest hydraulic between 31 m and 155 m will carry the bridge power expansions in Europe over a length of 1,372 m. On a bridge with dif- since the 1980s needed fering pier heights and a long bridge deck, special formwork from the Doka pre-assembly service for external influences have different effects. the draft tube. 1,500 m3 water By means of simulation on a 3D model of the per second will flow through viaduct, Doka Engineering was able to incor- Every centimetre for the 12 turbines of the power station. porate the reaction of the piers under extreme conditions into the planning, thereby ensuring the good of mankind a resilient and sustainable bridge construction They save people’s lives, extinguishing fires and from the beginning. helping with natural disasters. Firemen or Fire- fighters provide a magnificent service for the Hydraulic power public every day. Accordingly, the Velké Poříčí fire brigade near Náchod in the Czech Republic is closely linked is to receive a seven-storey training centre with fair-faced concrete. In the building every cen- with Doka timetre of the inside and outside walls includes The name of Doka originated in the supply of closed working platforms, 3D planning for more complicated structures which can be used for a formwork components for the Austrian Danube complex building sections and with formwork variety of training activities. The highly complex Power Stations (DOKW) in the 1950s. Since instructors from Doka who support the team construction requires an individual approach. then Doka has revolutionised some aspects of on site with professional expertise. 94 special formwork elements with a total area hydraulic power station construction as well of 700 m2 were designed by Doka. We were as making it more efficient and safe. For -ex pleased to do it. Because some of the employ- ample with the dam formwork which permits ees at Česká Doka are also firemen. formwork construction for dams and barrages without the use of form-ties, as well as with

62 CAPITAL MANUFACTURED - -

Manufactum, Vienna ↑ Manufactum, the store of of the store good things Manufactum – Manufactum Anyone in search of products which will make which will make products of in search Anyone well, function attractive, more life everyday sure is repaired, be can and time long a last on The products findthem in Manufactum. to food utensils and household range from offer high quality and – all sustainable, clothing to has Manufactum way. in some remarkable The in Vienna “Am Hof”. opened its 10th store un as is umdasch by manufactured furnishing peo young where range, product the as usual browse and eco-fans managing directors ple, side. side by the displays through FaceGym, London ↑ FaceGym, - - - -

Reformhaus Mayr, Munich Mayr, ↓ Reformhaus the face” the face” FaceGym –FaceGym “A workout for for “A workout creams and extravagant treatments are pre are treatments extravagant and creams 2018 In fitness. of theme the alongside sented, with London in locations its expanded FaceGym in The high-quality, stores. an additional two two the for tailored were furnishings dividual The Makers. Store umdasch The by branches reju the on based is FaceGym of philosophy proce without intrusive skin the of venation within the premises The furnishings dures. in the recycled a clear parallel demonstrate so to rejuvenated, – processed materials and plastics recycling to addition speak. In and mineral-organic plywood beech rubber, used. were composites The concept of the premium cosmetic brand brand cosmetic the premium of The concept High-quality words: few a just explained be can

- - -

vivre over two floors. umdasch The umdasch floors. two over 2 Nature, recycling and recycling Nature, longevity in the projects of of the projects in longevity umdasch The Store Makers Makers The Store umdasch a place for nature, nature, for a place emotion and joy de and joy emotion Reformhaus Mayr – Reformhaus was individually made to measure in collabora in measure to made individually was tion with the staff. here in cooperation with the owner, Michael Michael with the owner, in cooperation here area. enter via an open entrance Visitors Mayr. durable of made panelling wooden crates, Fruit tra a convey wall moss a and oak Hamilton none and try things out. Indeed, relax space to Everything standard. are here the furnishings of Friends of high-quality food and natural cos natural and high-quality food Friends of across for looking are they what find will metics m 300 of area an well-being of a place has created Makers Store provide Seating areas ditional and cosy flair.

MANUFACTURED CAPITAL 61

64 CAPITAL MANUFACTURED - - - Stefan Pruckmayr Stefan GmbH Doka Added Services, Value Customer Head of digital.umdaschgroup Manager Programme tions and processes which make a considerable contribution a considerable which make and processes tions the of partner leading a As site. on productivity increased to rangefrom ofDoka industry the construction digital offers Management, Inventory Design & Engineering via Purchasing, and Quality Management on site. Implementation industry construction the sectors other most with Compared that show studies Current challenges. enormous is facing percent 50 below well lie site on activities added-value the lies at less productivity in working and the annual increase in the 4 percent with an impressive compared than 1 percent, productivity this for reasons main The industry. production stand automation, industrialisation, of lack a are dilemma and digitalisation. ardisation is … vision My personal a full to building sector the can lead That we - digi of means by its potential of exploitation Doka Then models. and business tal services partner along the preferred the will become sector. building the of chain added-value With our motto “upbeat construction – digital services for for services digital – construction “upbeat motto our With cus our for solutions digital develop we productivity” higher more even whichaimfirms, at the anconstruction tomers, increased of aim our With formwork. of use safe and efficient on focus and formwork the beyond look also we productivity the in chain added-value entire the along applications digital construction sector. digital solu realising construction by advance to want We - - - involved – from the planning to the construction phase to to phase construction the to planning the from – involved only been a separate have management. Although we fault the past over expanded have company since early 2019, we That is a sign 50 employees. over of a staff years to three our services. appreciate that customers with whom we and also the architects For our customers, Ar solution. smart a represents Contracting General work, coordina building the after look to need no longer chitects can side each way this In us. to on pass that can they tion; care takes architect The expertise. of area own its on focus else. everything of care take – and we the planning of is … vision My personal our existing expand and strengthen us to For - continuous grow to want We base. customer a flexible be thus to and markets new ly into business in many our customers contact for areas. Marco Gösling Marco GmbH Construction Makers Store Umdasch Contracting – General Director Managing from – package carefree all-round an customers our offer We and coordination and planning to clarification preliminary the over take we this For schedule. on opening the to on then the of the necessary aspects all for responsibility the overall com services, design architect’s the example – for work drywall ventilation, and conditioning air electrics, mission, installations, painting and flooring. Contact”, of Point a “Single for looking are Our customers all the works a single contact person for by represented

- - - Lucas Johannes Winter Johannes Lucas Ventures a company within Umdasch Group Contakt GmbH, Director, Managing sor technology and data a global player comes from the the from comes player global a data and technology sor - but also a trans performance only improved making not are our for possible world construction a digital into formation customers. We develop IoT hardware and services on the basis of our our basis of the on services and hardware IoT develop We firms,construction to addition In software. Contakt-Platform planners, contractors, building include also customers our cycle in the life stakeholders and other building operators a building. of the and New demand productive a technologies for great chang are buildings of operating and building planning, of case the in that even ensures Contakt industry. the ing digitalisation, sen to relating building models innovative Umdasch Group. in 2100 and billion people 11.2 living space for The need for the construction into technology of (late) introduction the productiv low and margins low by plagued is which industry, and reveal. in improvement a huge interest leading to are ity, existing clear whether a situation in which it is not And to we With Contakt the sector. in survive can business models My personal vision is … vision My personal with the same buildings will produce That we already are we as that with which efficiency and goods, industrial of case in the familiar and society for 100% sustainably act thereby sketch you Just imagine, the environment. picture scan the on a serviette, a building the all aspects of and phone mobile with your simulated. be can building

new skills avenues with avenues Exploring new Exploring The Store Makers and Umdasch Group Ventures to present present to Ventures Group Umdasch and Makers Store The us. to their business areas open up completely new opportunities for our customers. our customers. for new opportunities open up completely umdasch Doka, at charge in people three the asked have We Innovation has many faces. Our three subsidiary compan- subsidiary three Our faces. many has Innovation services. their with fact this demonstrate increasingly ies packages service smart and applications digital Intelligent Why do you believe that believe Why do you is of model business your customers? to our benefit Question 3 Question 2 exist? department Why does your in your area? in your Question 1 developed are products Which MANUFACTURED CAPITAL 63

MANUFACTURED CAPITAL MANUFACTURED

capital Human Human

Our investment in manufactured capital is specifically focused towards the fulfilment of SDGs 9, 11 and 12.

Human capital 65 t WhaI look forward to most of all at the bauma is all the conversations with our customers. Because it provides us with important feedback: Do we have the right products? What do they think of our innovations? How well does cooperation work? What

LEADERSHIP MEANS INSPIRING PEOPLE could we improve? In addition to the insight which I gain in this way, it is more than anything else a matter of esteem. I want our customers to feel that Doka is not arrogant in any way. We are a family firm. And we are proud ofour history stretching back over more than 150 years.

HARALD ZIEBULA The bauma represents the best opportunity for meeting customers from all over the world. From top management to the project leader and the foreman, Leadership is effect. and also the people who work with our products on the Not position. building site every day. Countless lectures are held about the transformation from manager to leader; books are written on the subject and train- Anyone who fails to recog- ing sessions organised. An entire business branch has grown up which is flourishing and which has its own raison d’être, nise the treasure he can unearth here in because many companies ask how they can motivate people just seven days lacks the Doka spirit. A glossy and arouse their enthusiasm in future. And that includes us. Within a management context, leadership Harald Ziebula, CEO of Doka, is someone who puts these brochure is no substitute for the conversations is associated almost exclusively with the qualities into practice in his daily life intuitively and as a matter leadership of employees. And yet there is of course. We accompanied him to a place where leadership qual- which take place here. The bauma is a hotbed much more to it than that. It is a ques- ity reveals its effects more directly and obviously than anywhere tion of arousing people’s enthusiasm for else: the bauma. for opinions, arguments and information. something, convincing them about it and The bauma is the world’s biggest specialist trade fair then making it happen. for the construction industry. More than 100,000 customers And a place that can produce effects – Leadership qualities are therefore and interested visitors attend the Doka fair stand over a period important in all areas – also in places of seven days, and are looked after by a permanent staff of sometimes “completely without words…” You where no one takes on the role of leader: 650 employees. That could not be organised without outstand- in our daily dealings with colleagues, ing leadership. could say: the bauma is communication. customers and partners. Its currency: the lasting impression. Human capital 67 68 Human capital People are very important to me. They give me energy and they challenge me. Admittedly, in an organisation with over 7,000 employees, personal conversations are no longer quite so easy to arrange. And yet, for me it remains the most important LEADERSHIP MEANS COMMUNICATING management tool, which I try to make use of as often as I can. As a result of direct conversations I can recognise moods earlier on and become more aware of reactions. Ifind it important to be a good listener. That way I learn agreatdeal– unfiltered. And conversely I can send out my messages much more clearly LEADERSHIP MEANS MOTIVATING and naturally, without any major misunderstandings. And I can see Leadership qualities and the role-model effect can be expressed and hear what people take in, and how. most clearly in direct dialogue. We demand a great deal of our employees. At the bauma in particular they must produce top I describe it as my hobby to welcome performance at the drop of a hat. Now it is motivation that new employees personally. I tell them counts. I never fail to be amazed at what happens there. As if by magic, thingsome about our culture, our roots, the teams play together in what is an extreme situation. We at and also our mission and our vision. Doka try to lead in a very modern way. We want to give people space vincedI am con that we can offer new rather than claiming space for ourselves. So that change and members of staff no better start than innovation can also take place in addition to our daily business. presenting them with a large dose of That can only succeed through a new understanding of leadership. enthusiasm. In this way they can see Empathetic executives do not place themselves in the het opportunities for development in an spotlight. For our future and our strategic tasks we need leaders international company. And they can like this. Today more than ever… elfe the team spirit and the appreciation from the very beginning. Poor leadership means poor performance. According to the lat- THE UMDASCH FACTS est findings, specialist qualifications and expertise account Leadership is the ability to give people a sense of direction for only about 20 % of the success of a company. The other 80 % ◼ Leadership Competence Model since 2013 ◼ Talent Sponsorship Programme since 2014 so that they can identify with the values, aims and tasks. depend directly or indirectly on the leadership qualities of the ◼ Active Succession Planning Model since 2014 Good leadership is in a position not only to write down this managers and hence the creativity, commitment and willingness ◼ Dok a Leadership Programme with 200 participants vision or to formulate it eloquently, but also to put it into of the employees, together with the way they identify with the worldwide to date ◼ L eadership Development through seminars practice in a convincing manner. To be a leader is to be a company. They decide on whether it will grow – or not. That ap- and e-learning since 2008 role model – an important requirement, because one’s plies, incidentally, to a start-up in the same way as a large ◼ In ternational standardised Staff Dialogue Model own actions will set an example. international company. on the basis of maturity levels

Human capital 69 70 Human capital 5. 150 years of history - packed

Stefan Hopferwieser, the founderinto of the one year 4. company and the great-grandfather 1. of the present owners, was a visionary. It hardly seems likely that back then, in 1868, he could have already had an idea of what his company would look 6. like 150 years later. The jubilee was the overriding event that dominated 2018. The event was celebrated – in all the regions, in every branch office, with all the employees, according to their individual taste. The mot- to was “Let’s celebrate together”, and it accompanied us throughout the year. And what has remained of it all? A strengthened awareness of our values, the experience of 7. the often-quoted Umdasch spirit and the certainty of being part of a large community. ka[1] America Do [2] Open Days Amstetten [3] Doka Oman 2. [4] Doka Poland 3. [5] Doka Belgium 9.

[6] Umdasch Doka Championsleague [7] Form-on [8] Open Days Amstetten [9] Umdasch Digital Retail

Human capital 71 72 Human capital 10. [10] Store Makers Switzerland and Germany in Neidenstein 15. [11] Doka Peru [12] Doka Egypt

11. 16.

12. [15] Corporate IT [16] Doka Drevo [17] Doka Marketing

17. 18. Do 13. ka[13] Qatar & Pacific [14] Doka East Asia [18] Doka Russia [19] Doka Malaysia

14.

19. Human capital 73 74 Human capital Yesterday still a Teach For Austria Fellow, today an employee of Doka “ONE SMALL QUES T ION AND Chat with :-) WHAT IT CHANGED Jörg Westreicher FOR ME...”

I did hesitate for a moment and asked myself whether I should really do it. “There are a lot WE DECIDED SOME YEARS AGO TO SUPPORT THE INITIATIVE TEACH FOR of people there who will be listening to me”, I AUSTRIA (TFA). TEACH FOR AUSTRIA HELPS CHILDREN AND YOUNG PEOPLE FROM SOCIALLY DISADVANTAGED LIVING SITUATIONS BY PRO- thought to myself. But no matter, I have VIDING GREATER EQUALITY OF OPPORTUNITY IN THE FIELD OF EDU- CATION. THEY DO SO BY EMPLOYING YOUNG ACADEMICS WITH PRACTI- nothing to lose and I really would be inter- CAL EXPERIENCE AS MOTIVATED, ENTHUSIASTIC TEACHERS. IT IS A GOOD INVESTMENT IN SOCIETY – AND ALSO IN OUR OWN EMPLOYER ested to hear what they have to say. BRANDING. JÖRG WESTREICHER Much time has passed and unexpected things have happened since the time when I asked the Which course of study did I studied for a Bachelor’s degree in Building Planning and the Construction Industry and a Master’s in question about the company’s commitment to CHRISTINA SCHODER IN THE DOKA-FORUM you follow? Construction Management at the FH Joanneum University of Applied Sciences (FH) in Graz. I com- sustainability at the “Information at first hand” pleted my studies in 2014 and then started working in construction management at the Austrian Post. session – a question which in my opinion should Why did you then decide A friend of mine at the time was working for TFA and she introduced me to the Head of Fellows be afforded far greater importance. to become a Teach For Placement. After this conversation I became curious and then I made the decision soon afterwards. Austria Fellow? I regard the passing on of knowledge as a noble activity, and I had long wanted to become a teacher. I would never have thought that the reaction would be an e-mail It was a good opportunity and I took advantage of it. from Mr Ziebula and then an invitation to join the sustainabil- My name is You only get six weeks’ Exhausting, unique, unforgettable! It is incredibly moving to feel the energy radiated by 50 people ity team of the Umdasch Group. It is a very exciting and new training at TFA. What was who all share the same sense of purpose. During the last practice week at the end of the training challenge for me that within the group I am working together your experience of this there was an exchange with the sponsors of TFA, and that is where I met Evi Roseneder of the with people whose position in the hierarchy is far higher than Christina Schoder. preparatory time like? Umdasch Group. She liked my background in building technology. We became connected via social mine. Especially because the subject of sustainability is one media and remained in contact over the next two years. One thing led to another, from TFA Fellow which I care very much about. I work as a gto Doka employee.

Was that your first point No – I knew Doka from my time at HTL senior school, and I had a holiday job there during which I carted In my daily work at Doka I have had very little or nothing technician at Doka of contact with Doka? panels around on building sites. So my first impression was rather underwhelming. Of course, Doka is at all (so far) to do with the subject of sustainability. After all, the world market leader, but it means a lot to me that a big company like Doka should support the I spend most of my time developing formwork concepts, Engineering Teach for Austria Initiative. Without the Umdasch Group, TFA would not be where it is today. At least, drawing plans, counting the amount of material required, static after my two years with TFA, as I had planned, I decided that I would apply to Doka. And I was successful. calculations, etc. and am a member What is your field of My role at Doka is described as Product Owner. I am responsible for Smart Pouring, an application activity at Doka? that will revolutionise the entire delivery process of concrete – from the order to the construction And yet, nonetheless, time and time again there was a point of contact of the Sustain- site. We have the opportunity to change an entire sector in a sustainable way. It gives you a good which made me think. For example, on my business trips to the USA and feeling to play a significant role in that. ability Team. Asia to date, which really opened my eyes and when I was often forced to What have you profited The personal maturity which you acquire and a sort of calmness because you have to cope with conclude that so far sustainability is not really a matter of any importance in some from most during your time challenging situations on a daily basis. I was in a New Middle School in Vienna, or more precisely in parts of the world. On the other hand you cannot blame them always, because as a TFA Fellow? Strebersdorf. There were 400 pupils, 95 % of whom had a migration background, and who spoke 30 many of them have to fight to overcome other massive problems which in some different native languages. You arrive full of idealism and think you can tear down all the barriers. But cases are truly existential. Nonetheless, it is still high time to pay more attention to that’s not possible. An environment like that requires patience. And resilience. Without losing your own capacity for enthusiasm. These are qualities which are bound to serve me well in the business this topic and to develop concepts and determine measures in the not-too distant world too. future. We, as an international company and sector leader, have the main levers in our hands and can set them in motion in order to be able to make an essential Thank you for contribution which will then be valid across the generations to come. And I am talking with us :-) delighted to be a part of it.

Human capital 75 76 Human capital p Are you an expert Test your knowledge The in safetyworks... matters? safetyregarding ... quiz

A: The safety of our customers on the construction site B: The safety of our employees within the company

1. What percentage of all work-related accidents 2. What percentage of the accidents 7. What is the Europe-wide emergency occur on the construction site? on construction sites are fatal? telephone number? (a). 10 % (a). 5 % (a). 112 8. What does this sign mean? (b). 10 % (b). 20 % (b). 133 (c). 15 % (c). 30 % (c). 144 (a). Lounge area (b). Assembly area p u (c). Emergency exit 10. Which first-aid measures should be applied 4. After being used for how many times will the 9. When should gloves not in the case of chemical burns to the eyes? 3. What is the average cost of a works-related Xsafe plus platform system for wall formwork be worn at work? accident in Central Europe? have paid for itself compared with loose consoles (a). Bring the injured person into a dark room with on-site lining? (a). When working with chemicals and call the emergency medical services (a). EUR 5,000 (b). When working with (b). Administer painkillers (b). EUR 10,000 (a). 3 fast-rotating tools (c). Hold the eye wide open and rinse for (c). EUR 27,000 (b). 5 (c). When working with electricity several minutes under running water or with (c). 10 suitable eye rinse (eye douche) and then ensure immediate medical treatment

5. What is a “FreeFalcon”? 12. How much fuel does it take to create (a). A recently discovered 6. According to which principle must 11. How should sulphuric acid be diluted? an explosive mixture of fuel vapour and species of falcon a danger be removed? air in a 200-litre barrel? (b). A new perfume (a). The acid is poured into the water (c). An innovative appliance for (a). OP principle (b). The water is poured into the acid (a). approx. 1 schnapps glass full securing workers on dangerous (b). TOP principle (c). It doesn’t matter (b). approx. 1 cup full falling edges (c). FLOP principle (c). approx. 1 litre

THE UMDASCH-FACTS INITIATIVES THE RESULT: EACH CORRECT ANSWER IS WORTH 1 POINT. The construction sector is regarded as the biggest cause of work ◼ Limbically designed safety documentation accidents. Doka has therefore made safety on the construction site ◼ Main focus on safety during customer training sessions 9-12 points: one of its main areas of focus. The aim is to help to ensure that ◼ Safety formwork instruction sessions on the building site As an absolute safety-conscious type you always have an accidents do not happen in the first place by providing products ◼ C ommitment in network organisations (e.g. VDI, ISHCCO, GLC) eye on the consequences, risks and effects of tasks or decisions. and measures. as well as in safety events for specialist public (e.g. A+A, AUVA You recognise dangers in advance and take the right steps. Congress, GLC, INCOBOZ, COSH)

PRODUCTS FOR MORE SAFETY ON SITE – A SELECTION ◼ Cooperation in öbv “Arbeitssicherheit in Planung und Bau” 8 points or fewer:

(Work Safety in Planning and Construction) As a risk-loving type you live according to the motto: “No Risk, 11.a/12.a 10.c/ 9.b/ 8.b/ 7.a/ Person-related)/

FreeFalcon – the mobile fall protection, Platform system Xsafe plus, ◼ Special safety activities on 28 April, the World Day for Safety and Organisational then measures, Technical undertake first – source No Fun”. This exceedingly limited approach is not to be the at directly dangers Remove principle: (TOP 6.b 5.c/ 4.a/ 3.c/ 2.c/ 1.c/

Edge protection system XP, Protective screen Xclimb 60, Dokamatic and Health at the Workplace recommended when it comes to safety. It is time to change Answers: table platform, Safety net SNF, Stair tower 250 ◼ DSN (Doka Safety Network) – a Social Media Initiative your way of thinking! ◼ Cross-sector HSE Day

Human capital 77 78 Human capital Some 90 % of the population of Dubai are foreigners. Many of these are low-wage workers from countries like India, Pakistan and Bangladesh. Without them it would not be possible for Dubai to achieve its high economic performance.

When choosing the new location for umdasch The Store Makers, Middle East, the subject of the employees’ accommodation was Entrepreneurial taken into account from the start. We chose four employees who took over the search for suitable accommodation. responsibility: more Together we drew up a shortlist from the properties they had viewed and after visiting them again we arrived at a joint - unanimous - choice.

than just standard More than half of the over 100 employees at this location are now able to profit from the improved standards, which are considerably higher than those required by law: Our employees are very loyal to the company and most of them have already been with us for many ◼ The building is absolutely new and the workers are the first group to live in it. years. The opportunities we offer make us stand out ◼ Only two- and four-bed rooms are provided. compared with the other employers and so we can ◼ All the rooms are fully air-conditioned. strengthen the employee loyalty still further. ◼ The accommodation is just a few minutes’ walk from the workplace. Bus transfers – usually uncomfortable and also time- consuming and expensive – are therefore unnecessary. ◼ There are various shopping and recreational facilities in the immediate vicinity.

I am always pleased to see how our colleagues respond positively to the new accommodation and how hospitable they are when I visit them on the other side of the street. The rooms are spacious and measure 16-18 square metres. Each worker has his own locker, and there is a refrigerator and internet in each room.

We made it a priority to focus on additional lunch, break room and STAFF ACCOMMODATION prayer facilities directly in the factory as well. umdasch The Store Makers has invested a total of 10 % of the amount spent on the It is true: We cannot use just one single yardstick to measure the Nico Krautwald, one of two General Managers of umdasch The construction of the new branch on measures relating to employee whole world. When we speak of international living standards and Store Makers, Middle East has already played an important role health and safety. It was a worthwhile investment. working conditions, we must also take into account regional circum- in implementing this vision together with the local management stances and cultural features as well as the self-evident compliance team. We asked him exactly what he had done and why he felt it with local laws. And yet: We do have one understanding of the way was important. BREAK ROOM that we can define the health and well-being of our employees in all the corners of the globe. When Nico Krautwald joined the local management team three years ago to look after Operations, Finance and HR, he was also With the extension of the health insurance cover which we in- It is our endeavour to introduce uniform standards that lie above tasked to support and ensure the further development of the troduced voluntarily last year to cover the partners and children the legal minimum requirements and thus guarantee decent working branch office in Dubai. In addition to a new location and the op- who are also living in the United Arab Emirates, we aim specifically conditions throughout the Group. And so umdasch The Store Makers timisation of processes and procedures he was to take a special NICO KRAUTWALD to support our employees whose families live here or who plan decided at the end of 2018 to align the international qualifying look at the working and living conditions of our employees. GENERAL MANAGER to bring their families to live with them. periods of their female employees with the ILO standard. Over the DIVISION PREMIUM RETAIL next years we aim to implement these and other similar measures MIDDLE EAST gradually in order to make voluntary improvements to the living and What we have achieved so far represents big, working conditions of our employees all over the world. Silvio Kirchmair also instructed us to take a look important steps, but we have not run out of ideas specifically at the labour accommodation. yet. We shall continue to improve so that we The existing lodgings conformed with the regulations can remain an attractive and reliable employer but he felt that they were not adequate from a in the future. humane point of view. The building was old and dilapidated, and it was a long way away from Human capital their workplace. 79 80 Human capital 5. Social & relationship capital

OUR INVESTMENT IN HUMAN CAPITAL IS SPECIFICALLY FOCUSED TOWARDS THE FULFILMENT OF SDGS 3, 5 AND 8.

81 Social and relationship capital Human capital At the beginning there is the A dialogue begins. Exchange We get to know each other better. impression. Just a fraction of a happens. A first picture is We already believe we can tell second. But an evaluation takes formed. With whom am I speak- whether the person we are talk- place. People greet each other, ing? Where does he come from? ing to can help us – or whether exchange first comments over What does he want from me? he or she is simply a nice per- the telephone, read the subject We gather information in order son. The drawers have a spe- of an e-mail. The first words fix to be able to assess the other per- cial label for that. But to return an impression. It is seldom other- son better. The communication is to the subject. So: what can wise. We assume it is so. still like a one-way street. We try my opposite number do which to classify the other person. We will help me on my way? If he have plenty of drawers availa- knows something that we didn’t ble. We mean no harm. These are already know and shares the inour patterns. And that can grant formation with us, that is great. a momentum. Especially if the But it is even better if the oth- person we are talking to says or er person shares an idea with does something which we didn’t us. A completely new idea, a expect. Is studying astrophysics, really good idea. The sort of idea for example. Or climbing Nanga when you know at once that it Parbat. Or bringing up three chil- has potential. An idea which dren single-handed. If we allow immediately makes you think them to happen, these are won- of many new ideas which are derful moments. So we should based on it. And what is really allow other people to surprise us. awesome is if the person you But we do not mean to digress. are talking to is able to arouse your enthusiasm for something. He or she succeeds in carrying you away. Perhaps with something completely new. Perhaps with a great story. Or because of his outstanding personality. It happens far too rarely and yet it has happened to each and every one of us. We are emotionally charged, either in high spirits or inspired, depending on our nature. We want to share what we have just experienced. And are disappointed when it fails to happen.

83 Social and relationship capital 84 Social and relationship capital Relationships determine our Group Foundation to improved lives. Our private life as well as chances in education for young our professional life. They are a people from educationally under- sort of currency which we use, privileged backgrounds. Or those which multiplies and bears fruit. whose focus lies on innovation, Building up relationships means who are think tanks for the fu- working at those relationships. ture and who provide us with im- Work and performance create portant ideas for topics like new value; working at relationships working environments or digital- creates relationship value. isation. And our network also includes national and international As a global company we cannot media for the general public and succeed without a network of re- for specialist readers, which in lationships. A company without their turn are an important trans- relationships is not a global commission vehicle to the public at pany. It may export goods, or op- large. erate internationally. But it is not global. Because globalism means Social and relationship capi- a state of worldwide interconnec- tal as an immaterial or non- tions. It means that something is financial corporate value, culti- customary throughout the world vates stakeholder networks and – and valid throughout the world. is thus clearly distinct from the It is the state of a world in which view of the world as a market- there are no more closed-off place governed purely by share- spaces. No boundaries, no ex- holder value. Instead, we shift clusion. Neither with regard to our focus onto the market as a goods nor in the financial econo- market of opinions: what repu- my, neither politically nor cultur- tation does our company enjoy ally nor socially. Events can no – as an employer or as a relia- longer be regarded in isolation; ble partner? For example when they influence the entire world. it comes to topics like safety on Those who take an active part in the building site or international world events, who follow current standard setting. Or as a leading developments, recognise these company when it is a matter of connections. They are aware of social and societal commitment. the risks but also the many opportunities which an open, lib- We have identified our relation- eral social and economic system ships as important potential for provides. the future. We encourage active participation in networks. And More specifically – and with rewe welcome and support new gard to our own direct sphere of global initiatives. We see in our influence – our relationships to relationships important resourc- our stakeholders represent our es for the long-term survival of social and relationship capital. the company. And so as a type of These are our employees in all capital and a pillar of our corpor- regions of the world, our cus- ate success. tomers and our suppliers. And these are our owners. Transpar- ent communication with and to all our dialogue partners is essential over and beyond financial matters. Universities and educational institutions are also important stakeholders. They Andreas J. Ludwig are the germ cells of innovation and important places to establish contact with young people – future employees. Our stakeholder network also includes numerous organisations, associations and initiatives worldwide. For example those which work actively within the framework of the commitment of the Umdasch

85 Social and relationship capital 86 Social and relationship capital Title “This first event of Exchange Education meets Technology its kind was met with tremendous interest. knowledge for Format Thus, we are thinking Netted Two half-day workshops with- expertise in the framework of the bauma about the continuation. We have set up a landing Universities and educational in- Participants page on www.doka.com The Zukunftsinstitut describes five main future trends stitutions are some of our most 13 professors from technical in order to be able to in an entrepreneurial context. One of them is connectiv- important stakeholders. The ad- universities in Russia, Romania, ity – thinking and acting within networks. This has long vantages which a network can Latvia, Slovakia, Poland, Croatia, contact and share the ceased to be simply a connection between one individual bring in the field of education Serbia and Italy content with our part- and another. The global player in this interaction is digi- are priceless – for schools and ners more effectively.” talisation and all the opportunities it offers. universities, pupils and stu- Area of focus dents, the company and society. Two subject blocks were pre- Agata Orlowska, sented under the main slogan Head of Marketing Many of our companies with- “More Productivity on the Con- Doka Eastern Europe World Summit Awards 2019 in the various regions maintain struction Site”: “The Digital Providing intensive contact with techni- Construction Site” and “Greater cal colleges and universities. Efficiency when Building Up- a stage Master’s dissertations, joint wards – Change in High-Rise development projects, tempor- Construction” for new ary courses, the provision of material for applications and Aim technologies teaching purposes – the forms To strengthen the worldwide of cooperation are as diverse as network between Doka and Basically, the World Sum- the opportunities which there- universities, to encourage mu- mit Awards (WSA) describe by arise. And so, for example, tual exchange and to learn from a global network. The idea is students from the University of each other to provide a stage for young Applied Sciences at Steyr were problem-solvers so that they involved in the concept for the can present the usefulness of new logistics centre of umdasch their innovation to a wide audi- The Store Makers. ence. The biggest advantage of networks is that not many are The networks form the platform working in parallel on the same for all this. It is always a ques- topic, but that they share their The method tion of synergies. The idea is knowledge. So there is no need Every year 40 WSA winners are that each side supports the oth- to keep re-inventing the wheel. chosen from a short-list – al- er. The result is to the benefit most all UN states take part in of both. To this end an advance contest. With a view to winning the coveted prize, We should like to examine more 230 they pitch their ideas within closely a project which aims to WSA experts and partners and the framework of a worldwide arrive at knowledge transfer congress. through regular exchange. 56 Youth Ambassadors work in a The Josef Umdasch worldwide community of start- Reseach Prize ups, experts, jurors, speakers Since 2017 we have used the and social businesses in WSA network in order to an- nounce, determine and present 182 the Josef Umdasch Research A jury session for the Josef Umdasch Research Prize countries in order to track down, Prize. It has since become an link up and support digital solu- established part of the World tions for the achievement of the Summit Awards. Designed as UN Sustainable Development a separate category, it gives us Goals. In this way, since 2003 the change to examine special a total of tasks with a view from the outside. The winners can look for- 1 2, 5 0 0 ward to concrete orders from start-ups and their digital in- the companies within our group novations have been offered a – and in very special cases, platform. even more can result. You can read more about this on page 16 – the Jingle egg cooker story. Education meets Technology 2019

87 Social and relationship capital 88 Social and relationship capital September 2015 February 2016 July 2016 “Put the resources Base Habitat, a project by the Uni- versity of Art and Design Linz, is supported by the Umdasch Founda- to the best tion. Young students from all over the world develop traditional local possible use” construction methods further. Chronicle of an A further educational partner comes December 2014 on board: “Big Brothers – Big Sisters”. educational initiative August 2016 November 2015 Admittedly: You somehow im- The owners issue instructions that agine that being instructed to all CSR at group level should be Lernen macht Schule (Learning found a charitable initiative brought together in an initiative Catches On) – a project by Caritas, would be somewhat different which serves the interests of both Rewe and Vienna University of Eco- nomics and Business (WU-Wien) from this – perhaps more epoch- society and the company. making, or at least more emo- will be supported in future in the form of a project partnership. tive. And yet there could be no more fitting description for the December 2015 nature of our corporate culture, because its roots lie at the heart The Umdasch Foundation receives of entrepreneurial thinking. We its name and its own logo and is in- took the instructions seriously – May 2015 troduced within the company. and the Umdasch Group Foun- Resolution and commitment for the dation was born. founding of a global CSR initiative A Doka employee becomes involved with a main focus on “Education”. in an aid project in Tibet – and the The Umdasch Group allows Caritas to use its Doka branch office in Wien-Auhof Umdasch Foundation sponsors the free of charge in view of the large numbers of refugees. It is turned into emer- construction of a girls’ school in the gency accommodation for women and children and serves as a temporary Spiti Valley in Tibet at an altitude of home for families for two years. A large-scale collection campaign is organised 4,000 metres above sea level. at the company’s Amstetten location.

May 2016 October 2016 The idea To support programmes of edu- August 2015 March 2016 With the participation of the Umdasch cational policy which raise the Foundation, Doka Lebanon takes on the sponsorship of four young people general educational level and in the SOS-Children’s Villages Beirut. chancesThe magazine that creates perspectives. therefore help us in the medi- An intensive introductory phase um and long term to meet our had taken place during the previous need for well-trained staff. months.

The vehicle November 2016 The Umdasch Group Foundation. whatchaSKOOL, a career orientation

Education!Issue 01/2016 How Ali Mahlodji has taken format for young people, becomes a advantage of his chances Page 14 The target group new sponsorship partner. Children and young people “CHANCES” is launched – the sus- whose social background pro- tainability magazine of the Umdasch December 2016 vides them with few opportuni- Foundation. From this date onwards ties for an adequate education. it is published twice a year and reports In future the Umdasch Foundation on measures and projects as well as the EOOS Architekten presents its project will support the Fahari Foundation “Places for People” at the Architecture We are now in the fifth year of philosophy behind the initiative and our Center in Kenya – a private school corporate culture. Biennale in Venice: a refugee project in centre with 24-hour child care. our commitment – Time for a The “Umdasch Summer Weeks” with Teach For Austria begin. Since this date the cooperation with Caritas Vienna. The chronicle of milestones. Umdasch Group has been a Gold Partner of Teach for Austria. occupational project is supported by the Umdasch Foundation; Doka supplies the panels.

Further partnerships and support during 2016: Continuation of the principal cooperations from 2015 • Football school Escola de Futbol Mathias, São Paulo – a project supported by Doka Brazil • Oaza Studio – Support for young people with disabilities, Czech Republic • Fund raising for the Valea Lui Pavel community, Central Romania • SVARAM Musical Instruments & Research – Support for a school in India for the construction of instruments and fine tools • Further partnerships and support during 2015: Agenda Austria • ICEP • ZAM- OÖ Landlerhilfe – Christmas gifts in a shoe carton for Ukraine, Romania • Fairphone pilot campaign, Doka Amstetten Zukunftsakademie Mostviertel • Mostviertel Montessori School & Montessori • “Let’s Help” – Construction of a technical college, Jalimo, South Sudan • Brave New Alps – Refugee project, Italy Kindergarten • Volontary work in Congo • CARE school packages for refugees • Panel sponsoring for the University of Boku – Lecture project – Liebhartstal Refugee Hostel, Vienna • Steppenwolf in Austria • Mostviertel School Innovation Prize • Overseas Visits of HLW Youth Centre, St. Pölten • sport.your.space youth project, Amstetten • Jacques Delens – Bike for comequi, Republic of Amstetten • Children’s Adventure Days Oed-Öhling • Educational Partnership Congo • Charity concert by the Wiener Symphoniker, Caritas Refugee Aid, Vienna • Bibersbach University of Applied Mostviertel Sciences – End-of-course excursion • KinderUNIversum children’s university, Waidhofen

89 Social and relationship capital 90 Social and relationship capital January 2017 January 2018

The rapid growth of the Umdasch Foundation during 2015 and 2016 led to the motto of the third year, which was “Evaluate”. The projects were examined for their effectiveness. It became clear that projects in which employees were involved demonstrated a considerably higher May 2017 August 2018 impact.

June 2017

The jubilee “150 Years Umdasch” dominates the year for the Umdasch Foundation, which assumes major responsibility for the project which will In order to further promote the idea of run throughout the year. the group, the Umdasch Foundation is re-named Umdasch Group Foundation and the logo is modified. The Josef Umdasch Research Prize May 2018 finds a new home within the Umdasch Group. September 2018

Two Teach For Austria Fellows start as August 2017 March 2018 teachers at the New Middle School in Our work to date was honoured by Amstetten. an outstanding award: the TRIGOS. Start of the partnership with “Schule We support OMO Child – an aid or- im Aufbruch”. ganisation in Ethiopia which is fight- ing against the Mingi superstition.

We reach the 120,000th pupil with WhatchaSKOOL.

September 2017 June 2018 July 2018 Oktober 2018 March 2017 Start of membership in respACT – austrian business network for sustainable development The Umdasch Foundation supports First strategic considerations for the the Ragio Ciao hydraulic engineer- integration of sustainability in our cor- ing project by Engineers without porate strategy. September 2017 Borders.

Caritas PreWork – a wood and design workshop for young people is supported with material donations.

November 2018

The Umdasch Foundation is represented with its own stand at the Open Day to mark 150 Years Umdasch.

Start of the cooperation with the World Summit Awards (WSA). The Josef Umdasch Research Prize is re-announced through the WSA network. The target group: international technology start-ups. In the first year 325 start-ups from 70 countries register – and 135 of them apply for the prize.

Further partnerships and support during 2017: Continuation of the principal cooperations from 2016 • Entebbe Emergency Hospital, construction of Children’s Further partnerships and support during 2018: Continuation of the principal Hospital, Uganda • Burg Neulengbach – Social Furniture Workshop • Sharing Heritage: Labyrinths in Europe, Vienna • HTL Bau und Design Linz – Sanitary cooperations from 2017 • The College of Practical Skills & Start-up Centre – boxes for children’s convalescent home, Romania • Aktion Weitblick – Transport with donated goods for refugees, Belgrade, Serbia • MUD Cafeteria – School EU-Africa Forum • Emanuel O. Basic School – school support, Ghana • HAK/ construction project, Ghana • Globart Academy – Scholarship support • PRO SCIENTA Austrian Study support charity – scholarship support HAK/HAS Am- HAS Amstetten – pupils’ support programme “HAK Cult” and classroom equip- The partnership with Teach For Austria is extended for a further three years. stetten – Pupils‘ support programme “HAK Cult” • Malteser Kinderhilfe – 1st Amstetten Children’s Charity Race • Peter Drucker Challenge – Partnership ment • HBLFA Raumberg-Gumpenstein – scholarship

91 Social and relationship capital 92 Social and relationship capital Corporate Compliance – standards we Compliance structure learn from our and organisation culture of the Umdasch Group Integrity is one of the core values of responsible business management and thus forms the SUPERVISORY BOARD / AUDIT COMMITTEE basis of our corporate governance. The highest ethical principles form the foundation for our activities and are firmly an- Board

chored in our concept of values. to reports

In order to be able to guarantee heads the same understanding of these Group Compliance Officer COMPLIANCE COMMITTEE (CC) principles in over 70 countries Director Internal Audit throughout the world in all their Director Finance / Controlling diversity, the different cultures Director Human Resources and also their different legisla- Chief Compliance Officers tion, we have developed a set of rules which has global validity ETHICS LINE

– and which is applied consist- for responsible ently throughout the world. External Contractor (Whistle-blowing)

CREATION / COORDINATION OF GROUP COMPLIANCE CONTENTS & SUPPORT

The Umdasch norms for global compliance

• The Code of Conduct deter- mines global standards for cooperation both internally and externally. Supervisory Board / PA Supervisory Board / PA Supervisory Board

• The Quick Code demonstrates our regulations regarding anti- Management Management Management corruption, competition rules and export controls.

• The Compliance Code defines Chief Compliance Officer Chief Compliance Officer Chief Compliance Officer the guiding principles, organisational position, authority, responsibility, activities, values Compliance Officer Compliance Officer Compliance Officer and quality of the Compliance Organisation. Compliance Ambassador Compliance Ambassador Compliance Ambassador • Woldwide e-training sessions guarantee that the intention, organisation and regulations are accessible to employees. PARTICIPATION IN / EXECUTION OF GROUP COMPLIANCE CONTENTS & SUPPORT Appreciation and recognition • Frequently used compliance ex- are like chocolate: everyone pressions are summarised in the needs it, everyone wants it. Compliance Wiki. That is precisely why a piece • The Ethics Line permits us to of chocolate serves to say thank contact the Compliance Organi- you to our employees for pro- sation anonymously – also as an tecting our values in the long external partner. term by complying with them.

93 Social and relationship capital 94 Social and relationship capital Doka Germany Responsibility begins “at home” – Pencils make The local commitment of our girls strong The central administration of Doka Germany participat- branch offices ed in the international collec- “We must help each other – it’s a law of nature.” What Jean de la Fontaine tion drive “Pencils make girls observed in the seventeenth century is actually being put into practice today strong”. The colleagues in Mai- by our branch offices with numerous local activities. The following examples sach collected 7 kg pencils and show how diverse, personal and individual the support they provide can be. discarded office material. One Doka Germany cent was collected for each pencil. The money was used by Doka Latvia Doka Latvia the World Day of Prayer – the Doka Czech Republic largest ecumenical grassroots Paper bridges movement for women – to support Syrian girls in Lebanon. and towers Doka Czech Republic For example, with 450 pencils one girl could be equipped with of waffles Towards school material. And so Doka Germany was able to help girls forge a link integration by collecting up old pencils in offices as well as helping the For many years Doka Latvia through music environment. has cooperated with the Tech- nical University in Riga, and and dance Doka Gulf more specifically with the fac- ulties for Structural and Civil For many years Doka Czech Engineering. In addition to an Republic has been the partner Doka Gulf intensive transfer of expertise of the Oaza Studio – a char- Doka Poland between the TU Riga and Doka, itable organisation in Prague Happiness is both sides share a love of fid- which aims to encourage chil- Sport dly tasks. During autumn 2018 was huge, so that a few months dren and young people with dis- making your Doka sponsored sponsored the later another competition was abilities to show their talents, sponsoring student competition "Paper held. The challenge for the thereby contributing to their in- own fun Bridges 5” together with the “Waffle Engineer 10” was to tegration. One of the particular with an biggest construction concern build as high a tower as possi- activities at the Oaza Studio is At least once a year, Doka Gulf in Latvia, the UPB Group. The ble out of waffles. The winning music, dance and drama thera- adrenaline participates in a social project aim was to construct the most tower reached a height of 202 py, which always culminates in as way of giving back to the stable bridge using as working centimetres and was, of course, a large-scale performance for rush community and in 2018 the material a limited number of A4 checked for its load-bearing partners and supporters. company’s attention focused sheets of paper. The response capacity. Cycling is becoming increas- on underprivileged children. ingly popular. Many people use Working in conjunction with Doka Latvia Doka Poland the bicycle to make faster pro- the Mawada Project, Doka gress in city traffic. Most, how- Gulf worked directly with ever, love cycling because it is school children in the United healthy and fun. More and more Arab Emirates to create and people enjoy extreme moun- produce dolls to be donated to tain descents – downhill tours. children of lesser means. The Including the adrenaline rush. project was a major success, For four years Doka Poland has and brought a lot of happiness supported the Downhill City to all involved. Tour, a cycling event in a variety of towns throughout Poland. Doka employees help to erect the obstacles and the safety features so that the event is always sufficiently safe for both participants and spectators. Of course special attention is paid to the safety course for the children’s event, which us held parallel to the main race.

95 Social and relationship capital 96 Social and relationship capital

Social and relationship capital relationship and 98 Social

Our investments in social and relationship capital are directed towards the fulfilment of SDGs 4, 16 and 17.

NATURAL CAPITAL NATURAL CAPITAL 97

99 CAPITAL NATURAL GLOBAL THINKINGAND ABOUT “GLOCALITY” – A CONTRIBUTION LOCAL ACTIVITY transport kilometres involved. transport kilometres involved. t in Amstetten.Andaddition thiswouldlead of ourcompaniesfrom productionlocation And soourstrategiceffortsarealsoaimedin far asthecustomer. through allthestoragefacilities,as words fromthesupplierviaproductionand cess inanintegratedmanner–other changed. Weneedtolookatthelogisticspro attitude tothiscontroversialsubjecthas of ourgroup-widesustainabilitystrategythe of amodernapproach.Withintheframework That, however,isnotpermissibleinthesense fore doesnotconcernus. fore notpartofourownaddedvalue.Andthere that itisnotourcorebusinessandthere- amount oftransportactivitywiththeargument lity whicharisesasaresultofthislarge Now, wecouldwashourhandsoftheresponsibi- the transportbusiness. transport itself,itwouldbeabigplayerin transported. IfDokaweretoorganise its of and constructionsites.Movedinthesense central storagefacilities,brancho moved everyyearbetweenproductionlocation, the valueofseveralbillionseurosis lies initsrentalmodel.Formworkmaterialto describes aspecificfeatureofDokathat In thechapteronNaturalCapitalthisreport sible impact. in the interests of the greatest pos- And so itseems logical to linkthe two effects have considerable influence. naturemultidimensional is and whose dimensions. Like sustainability, whose plex andthe effects of wide-ranging like Doka the processes are often com- In aproduction-intensive company about bythegeographical distanceofmany in ordertoreducethereplacement timesbrought capacity rightthroughto ourcustomersand making considerableimprovementstoourdelivery global logisticsprogrammewiththeaimof his would lead to a reduction a in the to number of lead would his

ffices

100 NATURAL CAPITAL

101 CAPITAL NATURAL Austrian export company. Wecompany. export areAustrian a global Also in the way we see ourselves. We are not an not are We Also inthewayweseeourselves. Here wehavetothinkagain–rethink. ucts andpricemodelsfordifferentregions. price forit.Andsoweneeddifferentprod And Indiaisalsonotpreparedtopaythesame work arenotthesameasthoseinGermany. needs. India’srequirementswithregardtoform- for productswhichcorrespondtolocal ments andrequirements.Forexample,theneed has arisenasaresultofglobaldevelop- two Europeanlocations.Thenecessityforthis we shallnolongerproducetheformworkatonly Having alsothoughtastepfurther,infuture thus closetoourcustomers. are and right productsforthe market providing jobsforlocal people,producingthe we arecreatingaddedvalue in the country, tures allovertheworld.Andatsametime expertise hascontributedtocountlessstruc- global networkoftechniciansandengineerswhose and alsobothprofitableecological,a work whichisintelligentandcustomer-friendly, ability. Linkedbyagloballogisticsnet- tion. Andhenceourunderstandingofsustain- other words,globalthinkingandlocalac- What isbehindthisidea“Glocalism”–in adapted tolocalconditions. ucts andservicesforconstructionthatare rapidly expandingworldwidemarketforprod- formwork “MadeinAmstetten”,butwillservea local marketswillnotbecompetingwiththe ten asaresult.Locallyproducedproductsfor ber ofemployeeswillbereducedinAmstet- that neithertheproductionvolumenornum- should liketomakeitclearatthispoint also evaluatingpossiblelocationsinAsia. tion facilityinRussia.Wearecurrently During 2019weshallbeopeningaDokaproduc- than 70countries. more in companies firm whichmaintainsoperative

102 NATURAL CAPITAL

104 ATURAL CAPITAL ATURAL N

. . 2 sions

, depending , depending 2 balance can emis 2 2 emission val- 2 are produced by the by the produced are 2 (source: www.holzist- 2 resulting from the production of 2 . On the assumption that 1 m³ wood stores. On the assumption that 1 m³ wood . Compared with steel, primary aluminium 2 2 produced by our use of aluminium in less 2 produces considerably worse CO than 6 hours. minium used by the Umdasch Group every year thus produce between 5,000 and 20,000 tonnes ues. However, if recycled aluminium is used, the two materials are comparable again. be reduced to about 4 tonnes of CO Depending on the proportion of recycling material in the aluminium used, the CO per tonne of aluminium. The 1,234 tonnes of alu- Explanation: In order to mine one tonne of primary aluminium it takes approx. 4 tonnes of bauxite, 250 kg caustic soda and 12,500 kWh en of CO On the subject of time: The growth in forest area in Austria compensates for the amount of CO ergy. This produces about 16 tonnes of CO Question 4: How many tonnes of CO lion tonnes, then it takes 3 days for thelion tonnes, then it takes 3 days amount of CO 4 million cubic metres of wood every year4 million cubic metres of wood every is 23(source: www.proholz.at), the answer of 30 mil days. If we assume overall growth on the amount of recycling material the aluminium contains. on the amount of recycling about 1 tonne of CO use of our 1,234 tonnes of aluminium? Answer: Between 5,000 and 20,000 tonnes of CO the steel to be neutralised. genial.at) and bearing in mind the fact thatgenial.at) and bearing in mind the of some in Austria there is a net increase of CO

. .

. The 2 emissions. 2 from the atmosphere. 2 emissions contained in our steel products into biomass into biomass emissions contained in our steel products into biomass. Thus the growth of wood can into biomass. Thus the growth of 2 2 be regarded as climate-positive because of the way it bonds CO However, wood processing is only climate- neutral when alternative, renewable energy to transform the require Question 3: How long does nature CO Explanation: The production of a tonne of raw steel without the processing phases such as rolling etc., which are also highly energy- intensive, creates about 1.4 tonnes of CO If we add in the processing, then a tonne of steel produces about 2 tonnes of CO Question 2: Is this wood production actually climate-neutral actually climate-neutral Question 2: Is this wood production or climate-positive? in itself is climate-positive. Any form of growth Answer: Wood or at best climate-neutral. negative, use of wood is marginally of plantsExplanation: The photosynthetic growth is always linked with the transformation of CO again? Answer: It takes 3 or 23 days, depending on how you look at it. sources are used to produce and process the wood. That is very rarely the case, because today fossil fuels are still in use, and so we must assess wood processing as slightly climate-negative. To counteract this effect we could plant our own climate forest, in other words plant trees specifically in order to bond with the excess CO 126,000 tonnes of steel used by the Umdasch Group thus produce about 250,000 tonnes

Time: An Essay, 1993). A short chapter on time A short chapter innomenon of time in his book Über die Zeit 1939 (English edition: year is 16 days. If we take the total increase of forest in Austria, nature needs only two days to produce the entire quantity of wood used by the Umdasch Group. tionship which a group of people, ..., estab- tionship which a group of people, of whichlishes between two or more events, of referencethey standardise one as a frame is how theor yardstick for the other.” This the phe sociologist Norbert Elias formulated that time isWhat he means by that is firstly characterisedrelative. And secondly: time is to theby a sequence of events. With regard creation ofnatural capital we employ and the ask ourselvesvivid images, we should like to 180,000 to produce Question 1: How long does it take for nature tonnes of wood? value you use Answer: 16 days or 2 days, depending on which reference Explanation: In Austria, the area of forested land is increasing by more than 4,000 hectares every year. That corresponds to a net increase of some 4 million cubic metres of wood. In fact, no less than 30 million cubic metres of wood grow annually on Austrian territory. But a to tal of 26 million cubic metres of wood are felled in local forests every year. That leaves The 180,000 tonnes of wood used by the Umdasch Group in Austria during 2018 correspond to about one twenty-secondth of the net forest growth in Austria. One twenty-secondth of a “The word ‘time’, ..., is a symbol for a rela- “The word ‘time’, ..., is a symbol a few questions by way of explanation: about 4 million cubic metres of wood, which very roughly represent some 4 million tonnes.

ively by ively

Location hroughput of of hroughput Banska Bystrica oduction Amstetten Pr Production Amstetten Production Amstetten Production Production Amstetten + Production t t CAPITAL WITHIN THE THE WITHIN CAPITAL aluminium and polyurethane aluminium 1,234 126,000 The starting position: wood, steel, steel, wood, startingThe position: Deeply anchored in the real economy real in the anchored Deeply

THE WORLD OF NATURAL NATURAL OF THE WORLD

Steel Wood 183,216 t Parameter Quantity Unit Aluminium

Polyurethane 746 t UMDASCH GROUP IN FIGURES IN GROUP UMDASCH to the time dimension? Let us begin with the basics. So what do these quantities mean for nature? How The Doka works in Amstetten, Austria and Banska Bystrica, Slovakia, processed these main materials – wood, steel, aluminium and polyurethane – in the following amounts (during 2018): less remain firmly grounded in the hereless remain firmly grounded in the and now, not least because of our t The Umdasch Group consists of companies whichThe Umdasch Group consists of companies economy.are deeply rooted within the real up the majorDespite the fact that we have taken weconquering new business segments, nonethe Becauselarge quantities of natural materials. arethe quantities of our material throughput almost unimaginable, we have attempted to pres ent them in graphic relationships and concreteent them in graphic relationships images. to the energy they require and hence their damage to the climate, with regard to the strain on nature and the environment and with regard good or bad are these materials with regard trend of digitalisation to a large extent intrend of digitalisation to a large act our business fields and pursue it

NATURAL CAPITAL 103

105 CAPITAL NATURAL Diagram: Comparison of two Doka formwork products with regard to their global warming potential and analysisoftheecologicaleffectshotspots Doka FramiXlife:Reference formworkfortheidentification life cycle. a productareanalysedthroughoutitsentire for short–theenvironmentaleffectsof also knownasalifecycleassessment,orLCA lysis. Becauseinalife-cycleanalysis– instrument tothisendisthelife-cycleana- minimise thenegativeeffects.Anexciting and societaleffectsofourproductsto our obligationtoidentifytheecological and environment.Thisalsoincludesfulfilling the highestdemandswithregardtoquality to ensurethatourproductsandservicesmeet value forourcustomers.Wedoallwecan We dowhatweinordertoprovideadded contribute proactivelytoclimateprotection. change andtodevelopthepotentialwhichcan to minimisethenegativeeffectsofclimate we areacting.TheUmdaschGrouphassetout as wellthemarketsandcountriesinwhich affect usasagloballyoperatingcompany risks areincreasingthroughouttheworldand for theglobalcommunity.Climate-induced Climate changeisoneofthebiggestchallenges 274.5 CO OVERALL become climate-positive? To achieve The questionis:How we can reduce for climate protection befound. can 2 biggest negative and positive effects eq. Accepting the challenge of climate protection

kg Understanding the effects of ouractions our CO lie, andwhere the mainpotential that, wethat, need to know where the And this must then be consis- PERMITS ECO-SENSITIVE A MATERIALS RAW PRELIMINARY 145.4

PRODUCTS CERTAIN KNOWLEDGE LIFE-CYCLE ANALYSIS:

kg 2 footprint and eventually

PRODUCTION 4.9

kg tently increased. 92.2 USE CO

kg ACTIONS 2 footprintforformworkelement RECYCLING 31.9

product development. work elementwhichiscurrentlyundergoing the FramiXlifewascomparedwithaform- identify specificpotentialforoptimisation, able tocompilecomparativevaluesand tested productFramiXlife.Inordertobe the LCAstudyweanalysedtriedand industry andscience.Withintheframeworkof element togetherwithotherpartnersfrom novative andecologicallyoptimisedformwork //www.woodcar.eu) Dokaisdevelopinganin- course oftheresearchprojectWoodC.A.R.(http: ysis ofsomeformworkelements.Duringthe Graz, Dokahascarriedoutalife-cycleanal search attheKarl-FranzensUniversityin Sciences, InnovationandSustainabilityRe- In cooperationwiththeInstituteforSystem study oftwoDokaformworkelements. prehensive LCA,forthefirsttimeina initiated preciselythat,inotherwordsacom- logical footprintcanbeminimised.Wehave they showspecificallywhereandhowtheeco- processes forsustainableproduction.And – forexampleintheformofaCO maintenance tothefinaldisposalorrecycling, duction, sales,implementation,repairand via theprocessingofmaterials,pro- starting withtheextractionofrawmaterials, fects ontheenvironment“fromcradletograve”, The LCAevaluatespositiveandnegativeef- ment of new products and in order to optimise ment ofnewproductsandinordertooptimise The resultsoftheLCAareusedindevelop footprint whichshowsecologicalpotential Doka newproduct: NewlydevelopedDokaformworkwithconsiderably improved CO CO OVERALL 145 2 eq. Making ecological improvements measurable

kg A MATERIALS RAW PRELIMINARY PRODUCTS 61.6 Unique LCA study Doka at

PRODUCTION

1.6

kg 52.4 USE 2 footprint. footprint.

RECYCLING

29.3

of disposal. most significantenvironmentalfactor. port hasbeenidentifiedasbeingbyfarthe the environment.Duringusephasetrans products demonstratesonlyminimaleffectson while relativelyspeakingtheproductionof A furtherhotspotistheuseofproducts, production phaseforthepreliminaryproduct. extraction andprocessing,inotherwordsthe for bothproductsinthephaseofrawmaterial greatest environmentaleffectscanbeobserved LCA studyitwaspossibletoascertainthatthe ecological pointofview.Bymeansthe ment andmaterialsthatareproblematicfroman greatest negativeinfluenceontheenviron- those areasoftheadded-valuechainwith fication ofecologicalhotspots.Theseare A life-cycleanalysisalsopermitstheidenti- Every life-cyclephasethatwasexaminedreveal- uct isclearlyatanecologicaladvantage. Assuming ausefullifeof12yearsthenewprod- compared withthestandardproductFramiXlife. pact inalmostallphasesofthelifecyclewhen demonstrates lowervaluesforenvironmentalim- The resultsshowthattheinnovativenewproduct ed an ecological advantage with the exception anecologicaladvantagewiththeexception available onthemarketand no precise data are avail- products. However, sincethenewproduct isnotyet useful life of 12 yearswas assumed for the formwork emissions. new product hasa betterprofile thanthatoftherefe point onward, from an ecological point of view the can beseenthatafteronly5.99 yearsanecologi of the following phases: (1) Raw materials and pro The entire life cycle of a formwork element consists off ecologically. useful lifeof12yearstheproduct willhavepaid after 6.6 years. This means that after halfof the CO similar CumulativeEnergy Demandand/orthesame developed formworkelementmustbeusedbefor sent studyinorder todiscoverhowlongthenewly the twoproduct variantswere compared inthepre the costsofaninvestment.Inlinewiththismethod, of CO 2.GlobalWarming Potential,GWP:Thetotalamount Recycling. total energy usedintheareas Production, Useand 1. CumulativeEnergy Demand(CED):Thesumofthe two indicators: payof able for the comparable product so far, an ecological rence product. Withregard totheCO to theCumulativeEner cal payoff willhavebeenreached, andwithregard and (4)Recycling. cessed preliminary products, (2)Production, (3)Use ascertain thepointfr lation is used in business management in order to 2 For thepurposeofcalculationsanaverage Inorder toassesstheecologicaleffects weuse emissionsare reached. To putitbriefly:from this f calculationwascarriedout.Apayoff calcu 2 Fact boxabouttheLife-CycleAnalysis emissionsasagaugeforclimate-relevant Hotspots as futureHotspots as actionpotential Steps towards asmallerfootprint

om whichtheprofits willcover gy demandthiswilloccur 2 emissionsit

e a

- - - - -

System boundary Sciences, Innovation andSustainabilityResearch Source: Master‘s by dissertation Christoph Pansy, Institute University for System of Graz, RECYCLING USE PRODUCTION RAW MATERIALS ANDPRELIMINARY PRODUCTS cal footprint. new chancesforthereductionofecologi- als aswellthequestionofuse–offer that wereidentified–thequestionofmateri- all ecologicalresult.Boththehotspots will havethegreatestinfluenceonover- the transportoffinishedproducts, type ofuse,butabovealltheefficiency inary productsaswellthedurationand words thechoiceofpreviouslysourcedprelim- materials causeshalftheCO logical hotspots.Theuseoftheseprimary aluminium andplywoodwereidentifiedaseco- was alreadyknown:thematerialssteel, The LCAstudyrevealedafurtherresultthat The rightchoiceofmaterial,inother as some70%oftheCumulativeEnergyDemand. case inbothreferenceproductsaswell areas of supply and logistics, inorder to Doka products with regard to their Conclusion: sustainable choice of materials and through ourclose cooperation with Production sheet Further use after maintenance relevant especially inthe partners, to make noticeable improvements Production materials products andpreliminary End of Life eco-intelligent forms of use are decisive Extraction andprocessing of raw materials Joint steps are being undertaken e.g. plywood, andmetalparts plastic Transport to Doka

Final processing ecological sustainability. Transport to constructionsite Transport to Doka Production frame 2 emissionsineach Re-use Use

106 NATURAL CAPITAL

107 CAPITAL NATURAL itors. with regardtoboththe market andourcompet sustainability wecanusethemasanadvantage products, andintimesofglobaldemandfor ficient productionundenvironmentallyfriendly tise continuouslywithregardtoresource-ef- advantages. Becauseweareexpandingourexper ronmental protectionwillalsobringeconomic capital. Andinthelongterm,proactiveenvi add tothecolumnsofhuman,socialandnatural and potentialforactionwhichwilldirectly capital column.Weseeinitrealopportunities will reducetheamountlistedinourfinancial mental protectionassimplyacostfactorwhich not regardourproactivemeasuresinenviron force inallentrepreneurialdecisions.Wedo ecological senseactsasanimportantdriving The intentionofdevelopingconstantlyinan required status. in linewithandevenbeyondthelegally source ofmotivationforustofocusonthis, ture generations,representsanimportant Earth, andthusforthequalityoflifefu- any. Concernfortheecologicalfutureof of thevitaltasksanymanufacturingcomp- takes peopleintoaccountisthereforeone sponsible environmentalmanagementwhichalso strain onpeopleandtheenvironment.Re- products areassociatedwithrisksandputa etal aspects,theproductionanduseofour In additiontothepositiveeconomicandsoci- PROACTIVE ENVIRONMENTAL appropriate for nature andfor future For us,environmental management generations by meansof forward- looking concepts and measures. the environment inaway that is We want to protect people and The environment adriving as Permanently strengthening force behind decisions nature and mankind is amanagement issue. PROTECTION

o o of theUmdaschGroup are: The mainareas offocustheenvironmental management teria areexamined. in whichthemainenvironmentalandsocialcri tificate theyaresubjecttoanannualaudit, our mainsuppliersdonothaveanISO14001cer- approach notonlyatourownlocations.If ment ofmaterialsandresources.Wemaintainthis adopt asustainableandefficientmanage- the longtermwecanonlybesuccessfulif “good housekeeping”.Weareawarethatin than thelegalrequirementsinsenseof own demands,whichgoconsiderablyfurther determined thathelptofulfilthecompany’s in manyareasproceduresandmeasureshavebeen uous basis.Overandabovethesespecifications, official decreesareimplementedonacontin- All requirementsbasedonlegalregulationsand o o years now.Boththesestandardsapplyin: many been applyingthestandardISO9001(Quality)for tions inAustriaandSlovakiawehavealso ISO 14001certification.Atourproductionloca- management oftheUmdaschGroupisprovidedby and theenvironment.Thebasisofenvironmental we applyhighstandardswhenitcomestoquality For theUmdaschGroup,itgoeswithoutsayingthat o

by umdaschTheStoreMakers.Thistakes are determinedandagreedbyDokaalso portance. Subsequentgoalsandmeasures and assessedwithregardtourgencyim- mental effectsanddangersareevaluated Evaluation andObjective:Potentialenviron- (Austria). Store MakersatLeibnitzandGleinstätten The productionlocationsofumdasch and St.MartininAustria The DokaproductionlocationsatAmstetten out inbothbusinessareas. en, extensivedatamanagementiscarried tiveness andefficiencyofthemeasurestak- permit conclusionsregardingtheeffec- Environmental datamanagement:Inorderto issue. Environmental managementisa which isdeterminedbythemanagement. place inanannualenvironmentalprogramme agement software. they takeeffectwiththe helpoflegalman- resented andchangesare implemented when Legal Compliance:Thelegal frameworkisrep- ISO certification isstandardISO certification

several times andconsumptionisminimised stallations the waterisre-circulated andused ments. Intherinsingprocesses inDokain- documented aboveandbeyond thelegalrequire- and consumptionofwater is monitoredand At thelocationsofUmdasch Grouptheuse to newones. isting buildingsandinstallationsaswell energy consumptioncontinuously.Itappliestoex- lations andbuildingsinordertoimproveour based onISO50001certificationforourinstal- have introducedanenergymanagementsystem creased climatecompatibility.Furthermore,we ously rebuildingourenergymixtowardsin- gy consumedinabsolutetermsandaresimultane- sources. Inthiswaywearereducingtheener- structuring ofourenergysupplyusingrenewable es andinfrastructureaimatagradualre- vest inmoreenergy-efficientproductionprocess- environment-friendly media.Wecontinuetoin- fuel sourcesandincreasetheuseofrenewable, Here,too, thelong-termaimis:toreducefossil ral gas,electricity,heatandfossilfuels. cover their energyrequirementsbymeansofnatu- The productionlocationsoftheUmdaschGroup Energy production andconsumption Water –aprecious commodity within the UmdaschGroup and source of life

nection atour location. by makingbetter useofourownrail con- ported byrail,whichcurrently totals7%, crease thepercentageof thewoodtrans- protection, wehopeinthenextyears to in- interests ofsustainability andclimate wood primarilyfromregional sources.Int cisive stepfurtherbytrying toobtainthe tainable forestry.Andhere,too,wegoade- bels “PEFC”and“FSC”guaranteesthissus- ing ofcertifiedwoodfromonethetwola- certified sourcesisessential.Thesourc- us woodfromsustainablymanagedforestsand out ourentireconcern.Accordingly,for Wood isthemostimportantmaterialusedthrough- the waterconsumption. tamination oftherinsingwaterandhencealso troplating bathsinordertoreducethecon- And specialfilterswereinstalledintheelec large reductioninprocesswaterconsumption. tem withawatercirculationsystemleadsto importance towater.Ademineralisationsys- plant. umdaschTheStoreMakersalsoattachgreat flows intothecommunalsewagetreatment plant cleansunavoidablewastewaterbeforeit used. Theworks’ownwastewatertreatment This considerablyreducestheamountofwater other wordsasuccessionofrinsingbaths. through theuseofso-calledcascaderinsing,in Wood from sustainable certified forestry

108 NATURAL CAPITAL

109 CAPITAL NATURAL level, that is, within the individual countries level, thatis, withintheindividual countries the environment isorganisedatasubsidiary The dialogueandresponse to questionsrelating tasks inthenextyears. way asbeingoneofthemajorsustainability optimising thelogisticsinaneco-friendly our transportlogistics.Weseethenecessityof bility bringsliesintheCO ecological challengewhichthisincreasedflexi- with optimisedtransportlogistics.The formwork aswellevenfasterdeliveriestogether maximal availabilityofnew,usedandrenta ing useofcompletelynewITtoolswecanachieve six additionaldistributioncentres.Bymak- tomer satisfaction.Dokaisalsoinvestingin sites andhencegreaterflexibilitycus- gistic proximitytoourcustomers’construction A majorlogisticsprojectensurescloserlo- velopment ofmarketsandthe(rental)business. ried outinordertoadapttherapidde- In recentyearsnumerousinvestmentswerecar- active contributionsthatincreasesustainability. sional cleaningandrefurbishing.Alltheseare u over, theDokaequipmentservicealsoprolongs the rentalcycle to keeptheequipmentwithin help which services therearealsospecial addition In duction. materials and energy which areusedfornewpro- intheformofraw example for resources, because it sustainable saves as seen be also can helps thecustomer.Renting of constructionfirms.Herethe rental model notice, therebyshorteningthe planning cycles Clients areplacingtheirordersa in hand. hand go success economic and situation. Environmental protection ness model with adoublewin-win proactively andseesanew this busi- as lenges of ecological sustainability The UmdaschGroup the tackles chal- and counting. accounts forabouthalfofthetotalvolume– Today theDokarentalmodelforformworksystems ucts morethanoncerepresentsrealcapital. ucts, becausetheopportunitytouseourprod- the quality,longevityandrobustnessofourprod- ensures thatwepayparticularattentionto approach. Fromourpointofviewtherentalmodel them rentalmodelsaswellthepurelysales In providingourcustomerswithservices,weoffer seful life of the productsbymeansofprofes Involvement of stakeholders inenvironmental matters Optimising global logistic challenges in an environment-friendlyin an way a sustainable business model Renting instead of buying – for aslongpossible.More- instead of purchasing purchasing of instead 2 emissions of emissionsof t ever shorter shorter ever t

l l

regarding our environmentalandquality manage- forestry (PEFC- andFSC-certification), information (ISO 45001),questionsrelating tosustainable concerning ourHealthand Safety ManagementSystem of themostfrequentqueries includesquestions are pursuedatourAmstetten headquarters.Thelist be dealtwithbythecountries andtheregions and organisations.Onlyquestions whichcouldnot

in fineparticulateair pollution aswell of fossilfuelspermitsa considerablereduction mal by-products.Thelarge-scale savings The newTrumpf fibre laserunitatumdaschTheStore MakersinLeibnitz reduces theprevious energy consumptionofcuttingworkbyhalf. region around Leibnitz. 30 % of the energy region around Leibnitz.30%ofthe energy carbon dioxide andnitrogenoxidelevels inthe wood andbiomassaswell as therecyclingofani- produced bythethermic recycling ofwaste and BioenergieLeibnitzerfeld. Thebio-heatis the SteirischeTierkörperverwertung(TKV) The projectwasrealisedincooperationwith its consumptionoffossilfuelsby80%. Leibnitz hasusedbio-heatandthusreduced Since September2018theumdaschlocationin of environmentalandclimateprotection. concepts andcontinuousmeasuresinthefield Group aimstoprovideinsightintoourpioneering A selectionofcurrentprojectsbytheUmdasch there wasonesuchincident). environment virtuallyneveroccur(in2017 lodged, andreportableincidentsrelatingtothe plaints relatingtotheenvironmenthavebeen product declaration.Foranumberofyearsnocom- regarding theEuropeannormof ment systems(ISO14001,ISO9001),andquestions •

Leibnitzerfeld localheatingplant A selection of projects illustrating proactive umdasch The Store Makers environmental protection

only protectstheenvironmentbutalsosecures at theirLeibnitzlocation.Theprojectnot generated isusedbyumdaschTheStoreMakers ble thankstothesmall amount ofCO affects theenvironment as littlepossi- ecological footprint,in otherwordsonethat signing ashelfwiththesmallestpossible ment workwasdirectedtowardsthegoalofde- environment-friendly materials.Thedevelop- The GreenShelfisashelfmadeofalternative, ting unitsithasreplaced. twice asenergy-efficientthetwocut- and withasavingofalmost130,000kWhitis CO At ourLeibnitzlocationtwoexistingBystronic regional jobs. solutions. responsible and especiallyresource-efficient wards thedevelopmentof new,sustainable, ing thetrendofretailers andproducersto- during production.Here umdasch isfollow- unit doesnotrequireanyresonatorgases placed byasinglenewone.Moreover,the area, whichiswhytwounitscouldbere- er outputofpartsinthethinmetalsheeting Fibre laserunitshaveasignificantlyhigh laser performanceof6kWandstoragelink-up. placed byaTrumpffibrelaserunitwith mance of4.4kWwithoutstoragelink-upwerere- 2 lasercuttingunitswithaperfor- • • Green Shelf energy savingfibre laser Continuous r

enewal ofthemachinery–

2 released released

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112 ATURAL CAPITAL ATURAL N

Thermic renovations of the shed roofs of the shed roofs Thermic renovations at our Amstetten location

• Since 2016, the improvements to our building en- velopes have enabled considerable savings of hear energy over the years. In particular the thermic renovation of the shed roofs has raised a remarkable potential. In this way, as of 2019 we save more than 3,500 MWh of district heating every year. The renewed glazing with insulating glass has a positive effect on the way the halls are filled with daylight.

emis-

emissions and use of 2 Doka Major savings in use of adhesives Use of LED lighting in our Amstetten Use of LED lighting in our Amstetten Electromobility for passenger transport for passenger Electromobility headquarters and worldwide and in-house transport

• •

• the web-flange joints of formwork girders it has been possible to achieve a 33 % reduction in As a result of a project started by Doka in 2016 with regard to the application of adhesive in the use of adhesives. This enables us to save are available at all times for use in shift oper- are available at all times for use ations. In addition we have four automobile visitors fast-charging stations for our guests, two forand suppliers, as well as another our employees at our Amstetten location. During the period between 2016 and 2018 convention- ulate the lighting according to daylight levels and the number of staff present. As a result of the new lights we can now save approx. 400 MWh of electricity every year. It will take an average of four years for these measures to pay for themselves. more than 100 tonnes of adhesive every year. The use of new, environment-friendly technologiesThe use of new, environment-friendly and the reduction of CO again in thelocation in Amstetten and back home provided a evening. A free shuttle service is average con- with individual traffic. With an 18 vehicles).with electric motors (currently they Equipped with exchangeable batteries, field of works mobility, every day some 70 worksfield of works mobility, every day to our Doka buses bring some 450 passengers indicate Amstetten station. Average calculations compared savings of over 3 million km per year to somesumption of 8 l/100 km that corresponds of CO 242,000 litres of fuel and 673 tonnes al lighting was replaced by LED systems. In the production and office areas at our Amstetten location the lighting has been updated in line with the latest technology. The floodlights in the out side area have also been replaced. During these renovations, controls were installed to reg- resources are central topics in the field ofresources are central topics in In the mobility, transport and logistics. sions. Within the works we also make use ofsions. Within the works we also make replacing ourelectromobility and are gradually forklifts diesel forklift trucks with front

Electric forklift in operation Steg is automatically monitored under UV light. under UV is automatically monitored Charging station for exchangeable batteries Charging The continuous application of adhesive to the flange

Leimauftrag

NATURAL CAPITAL 111 PROACTIVE ENVIRONMENTAL PROTECTION –

Radek Syka, Marketing Manager, EMPLOYEES JOIN IN Doka Czech Republic

Environmental protection comes to Doka Czech Republic: Our branch offices are gradually being life through numerous large and small turned into “Green Islands”

contributions which are often initiated Every year we take another step in the interests by our employees themselves. A quick of sustainable corporate development, from electrically powered forklift trucks to the sys- survey of the corporate environment tematic sorting and recycling of waste, the across the world shows clearly how reduction in water consumption, the careful use of chemical materials and the continuous sav- our staff members in all the corners of ings of electricity, materials and paper. Nowadays the Doka branch offices throughout the Czech NATURAL CAPITAL the globe pursue the goal of proactive Republic are famous as “Green Islands”. In our Wayne Burnham, environmental protection: Prague office we have planted more than 300 Human Resources, 2 Facilities Officer, trees and shrubs and have laid out over 3,000 m Doka Australia of green space. Doka Australia: The changeover to LED lighting resulted

in a 40,293 kg reduction in CO2 emissions Doka Austria: Against food going to waste and We have replaced the entire lighting throughout for nature protection projects our office in Sydney with LED lighting. LEDs are extremely energy-efficient and use up to 90 % One of our employees at our Amstetten location regu- less electricity than ordinary light bulbs. larly collects food from the nearby supermar- Since LEDs require only a fraction of the energy kets that is no longer absolutely fresh but still needed by a light bulb, electricity costs good to eat, but which would otherwise end up

N sink dramatically. A total of 127 panel lights, in the waste bins. He offers it to his colleagues CAPITAL ATURAL 113 21 high bay lights and 18 down lights were during the breaks, thereby killing two birds exchanged with 20,000 guaranteed hours of new with one stone: Firstly, he reminds us that we live LED lighting. The reduced energy costs mean in a throwaway society. And secondly he gains that the costs can be recovered in just one year a lot of positive feedback as well as voluntary do- 114 and nine months. nations for another of his favourite projects: With the money from the donation boxes he has set up he supports important nature protection projects.

Doka Qatar: “No Paper Day 2018” Reduced the consumption of A4 paper by 42 % Prospects: We are ready for sustainability

The “No Paper Day” is an environmental campaign The entire Umdasch Group will not ease off in its efforts on behalf of environmental and climate protection in the which is organised by the Qatar Green Building years to come. We plan further activities in the field of Council (QGBC), a member of the Qatar Foundation. climate-friendly mobility, the changeover of lighting to More than 70 companies in both the state and LED lamps and the gradual renovation and insulation the private sector took part in the initiative. of the shed roofs. We should like to mention here two We set a good example by introducing three projects that are currently being planned: containers in which to collect various recyc- • The current standards for the construction of new lable materials. The signs near the con- branches are to be revised and made more rigorous with tainers explain the 3Rs of environmental protec- regard to sustainable building and sustainable operation: Reduce – Reuse – Recycle. In addition, tions. Marlane Obando, • The plans for the installation of a photovoltaic we invited a speaker from the QGBC to organise Marketing Manager, system for power generation on the roofs of our head- Doka Qatar a workshop on the subject of sustainability quarters in Amstetten are currently being drawn up. The Martin Stefan, with our employees. The results are impressive south-facing shed roofs are ideally suited to the gener- Senior Project Technician Engineering, and our employees recognise the 3Rs not only ation of electricity by means of solar photovoltaics. Doka Austria at their workplace but also in their private We shall report on the continuation and implemen- lives. tation of these projects in our next Annual Report.

116 ATURAL CAPITAL ATURAL N

ecast concrete ecast concrete footprint. 2 benefit to customers to benefit 2. Innovations of great great of Innovations 2. The mobile field factory for pr components by Umdasch Group Ventures components by Umdasch Group

• Optimised production with Butterfly technology and Battery formwork. For up to 1,500 modular houses (50 m²) per year and factory – inexpensive and sustainable. locally. Through the geographical proximity to the construction site and the corresponding large reduction in transport the field factory is environmentally friendly and reduces the CO 120 local workers. This not only supports employment but also increases added value The mobile field factory on site: Reduction of transport costs and time. Industrialised production process increases efficiency and productivity. The factory can be operated with approx.

o o o o o In 2050 there will be nearly 10 billion people 2050 there will be nearly In will be liv- living on the Earth. 70 % of them ing in urban locations. In order to meet thising in urban locations. In order ac- vast increase in the need for residential site allported easily to any construction cal workforce directly at the project location. commodation, Umdasch Group Ventures presents to- commodation, Umdasch Group Ventures mobile fieldday a solution for tomorrow: the can be trans factory. The mobile field factory designed inover the world as required and is such a way that it can be operated by the lo- The precast component unit convinces with its efficient work processes and high productivity. Construction firms or developers precast segments directly at the project location. Important facts about the mobile field factory: o

our own interests our own % thermically to generate elec-

ogramme for the optimisation ogramme for the optimisation 1. Innovations largely serving serving largely 1. Innovations Logistics pr of the Doka Supply Chain Sustainable use of waste wood as a specific business model

• • emissions. 2 The availability of formwork is a decisive factor in the realisation of our customers’ projects on time and within the agreed budget. We can meet all customer requirements via a logistics network which has been set up globally and which includes distribution centres worldwide and can thus deliver the necessary All the waste wood produced by our processingAll the waste wood produced by our is usedfacility at our Amstetten location and utilised 100 powertricity in a specially built caloric fed into the plant. The power thus produced is heat is usedpublic electricity network; the the works for production and heating. within In our Gleinstätten location in Styria we also unit for wood chips which is useda firing have for heating and to utilise the waste wood. quantities of formwork at the agreed time. We are also attempting to optimise the complexity of the logistics and hence the resultant CO

as pioneer of innovation innovation of as pioneer Umdasch Group Ventures Ventures Umdasch Group Examples of smart eco-innovations The construction sector urgently needs to catchThe construction sector urgently efficiencyup with regard to productivity, the company and sustainability. That is why which focus- founded Umdasch Group Ventures, differentes on these challenges in a radically case of op- and disruptive way. It is not a of devel- timising the old processes, but rather are beingoping new ones. Regional aspects the optimisa re-examined, such as for example like claytion of construction materials We atwhich are available for use regionally. Umdasch Group Ventures are setting first active measures with the mobile field factory and industrial 3D-construction-printing robots. We have divided the current examples from within our concern into two clusters to make them easier to understand: 1. Innovations which serve to improve our own products and services and 2. Innovations which mostly represent improvements for our customers.

INTELLIGENT INTELLIGENT ECO-INNOVATIONS ECO-INNOVATIONS Why are intelligent intelligent are Why eco-innovations important? eco-innovations Our aim: innovations that make sustainable sense of the leaders who are helping to shape the trend towards digitalisation with its pioneering, revolutionary possibilities. In addition to the economic possibilities which will arise on the route towards digital transformation, this means recognising and grasping the ecological potential which this will open up for us. we must develop processes, products and solu- we must develop processes, products val- tions that offer our customers increased a reduced eco- ue – but at the same time leave Urbanisation, digitalisation, climate change, migration, changing living conditions and fects on the environment we must aim for econom- fects on the environment we must without theic growth which can be sustained without further increasing use of resources and for us thatenvironmental damage. This means in thesupport our sustainability strategy longer term. lifestyles as well as sustainable patterns of production and consumption are further chal lenges on which we are currently focusing. We have set ourselves the goal of becoming one logical footprint. Intelligent eco-innovations logical footprint. Intelligent eco-innovations In view of the enormous worldwide consumptionIn view of the enormous worldwide ef- of resources and the resulting negative our work on economically and ecologically intelligent business models – from – from models business intelligent ecologically and on economically our work process existing of further and development improvement continuous the services of and development new disruptive profoundly the to and products economy circular is eco-efficient principle guiding central The technologies. generations. the across and nature that supports humankind foundation of the Umdasch Group. We make considerable investments in in investments considerable make We Umdasch Group. the of foundation Innovations and optimisations that make holistic sense have always been the the been always have sense holistic that make optimisations and Innovations

NATURAL CAPITAL 115 • The mobile industrial 3D construction lists and the real-time calculation of continuous printing of Umdasch Group Ventures beams. Our high-performance software unites With the mobile 3D construction printing robots rapid, automatic formwork planning with the flex- of Contour Crafting Corp., a 30 % strategic ibility of a CAD system. holding of Umdasch Group Ventures, the construction time of buildings can be reduced to days • “Concremote” concrete sensor or even hours. In this way we hope to meet the technology by Doka increasing global need for affordable built “Concremote“ measures the strength of the con- living space and infrastructure in an appropri- crete in real time by using digital sensors. ate and timely manner. The 3D construction This permits the establishment of the optimal printing robot is able to print entire settle- stripping time and minimises the cycle times. ments directly on site. It is extremely light The advantages in detail: for a large construction machine. It is also o Shorter cycle times through the calculation easy to assemble and dismantle. of the development of early concrete strength. o Optimisation of construction time through • The special Doka Formwork Design Software changes in the concrete consistency. for formwork planning o Monitoring of development of temperature and With Doka Formwork Design Software Doka offers concrete strength independently of location. a comprehensive package for optimal formwork plan- o Automatic notification when the target value ning and construction process optimisation on is reached. our customers’ construction sites. The software o Digital documentation of measurement data assists with rapid, automatic formwork reduces administrative effort planning, with the simple processing of parts NATURAL CAPITAL

N CAPITAL ATURAL 117 • The prize-winning Liquid Dispenser from Prospects: Investing where umdasch The Store Makers the main leverage lies With the development of the Liquid Dispenser, 118 umdasch has launched a product which for During the course of the various analyses and the first time provides even large retail chains integrated evaluations of the effects of our with an efficient offer for refilling reusable business activities on nature we have come to containers. Adeg Hubmann in Stainz, Styria, was the conclusion that in future we intend to the pioneer firm to be equipped with the Liquid focus our attention in a more targeted way on Dispenser for detergent. This branch store eco-intelligent innovations. In the present is regarded as a path-breaker with regard to Annual Report for 2018 we have set out to re- sustainability. The Liquid Dispenser is easy cord the present status, because in future to use for consumers and sales staff alike. By we want to pursue and advance what we have al- achieving ecological goals with the Liquid ready started. The hotspots and the main in- Dispenser there are also economic advantages dicators for eco-intelligent investments at for the retailer. It is a win-win situation for Doka clearly do not lie in the further op- everyone – and not least for the environment. timisation of production and processing. Ana- lyses show that we must pay particular atten- • Digital price labelling at the Point of Sale tion to the improvement of our transport logis- Through the interaction between the analogue and tics with regard to ecological and climate- digital worlds, new opportunities for cross- related factors – linked with the logistic tasks. channel presentations arise at the point of sale. A further field of activity will be new busi- The Digital Retail pioneers at umdasch The ness models which lead us into the climate- Store Makers have implemented this with a pro- positive, solar age. A number of projects are found understanding for the technical possi- currently in the evaluation and planning bilities and meaningful applications, from phases. digital signage to Electronic Shelf Labeling, interactive applications and smart tracking. The individual use of the digital solutions can be defined in partnership with the customer. Raffael Sterkl,p.92 David Blacher, p.90 PaulKranzler, StefanieHueber/BASEhabitat, p. 87and91PhilippBenedikt,89SebastianPhilipp, except: p.13HelgeBauer/M.O.O.CON, All photos©UmdaschGroup Photo credits: www.umdaschgroup-ventures.com www.umdasch.com www.doka.com www.umdaschgroup.com [email protected] Telephone: +437472605-0 Contact information Austria 3300 Amstetten Josef UmdaschPlatz1 Address Umdasch Group AG Published by Imprint

Mag. ElkeWininger,

David Blacher

SDGs 7,12and13. Our investmentinnaturalcapitalisspecifically focusedtowardsthefulfilmentof

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