DOCSLIB.ORG

Installing and Configuring Openfire

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Installing and Configuring Openfire Technical Note PegaCHAT™ 7.1 Installing and Configuring OpenFire Copyright 2013 Pegasystems Inc., Cambridge, MA All rights reserved. This document describes products and services of Pegasystems Inc. It may contain trade secrets and proprietary information. The document and product are protected by copyright and distributed under licenses restricting their use, copying distribution, or transmittal in any form without prior written authorization of Pegasystems Inc. This document is current as of the date of publication only. Changes in the document may be made from time to time at the discretion of Pegasystems. This document remains the property of Pegasystems and must be returned to it upon request. This document does not imply any commitment to offer or deliver the products or services described. This document may include references to Pegasystems product features that have not been licensed by your company. If you have questions about whether a particular capability is included in your installation, please consult your Pegasystems service consultant. For Pegasystems trademarks and registered trademarks, all rights reserved. Other brand or product names are trademarks of their respective holders. Although Pegasystems Inc. strives for accuracy in its publications, any publication may contain inaccuracies or typographical errors. This document or Help System could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Pegasystems Inc. may make improvements and/or changes in the information described herein at any time. This document is the property of: Pegasystems Inc. One Rogers Street Cambridge, MA 02142 Phone: (617) 374-9600 Fax: (617) 374-9620 www.pega.com Document: Technical Note for Installing and Configuring Openfire Software Version: PegaCHAT™ 7.1 Updated: November 7, 2013 Tech Note – Installing and Configuring Openfire 2 Contents Overview ...... .................................................................................................. 4 Installing & Configuring Openfire and Fastpath to Work with PegaCHAT ....... 5 Install Openfire and Fastpath Components ...................................................... 5 Install the Smack API jar files ........................................................................ 6 Configure Openfire Users .............................................................................. 7 Configure a Fastpath Queue ......................................................................... 8 Configure the Workgroup Chat Launch Page .................................................... 9 Install and Configure the Fastpath Webchat Client on Server .......................... 11 Test Your Configuration .............................................................................. 12 Tech Note – Installing and Configuring Openfire 3 Overview This document describes the process of installing the Openfire components necessary to use the PegaCHAT™ feature with CPM 7.1. This sample implementation depends on several open source components to function: Openfire Chat Server – an open source application that acts as the chat server for PegaCHAT. Openfire is an XMPP compatible chat server. Fastpath Service Plug-in – provides support for queuing chat requests. Fastpath Webchat – provides a way for users to chat with support representatives using a browser-based chat client. It may be deployed as a plug-in on the Openfire server or as a standard web application on a Java application server. Smack API – Smack is an Open Source XMPP (Jabber) client library for instant messaging and presence. Spark or any IM client compatible with the Openfire chat server. This is required only for testing your configuration. Tech Note – Installing and Configuring Openfire 4 Installing & Configuring Openfire and Fastpath to Work with PegaCHAT The following steps are meant as a general guide for configuring Openfire to work with PegaCHAT and are not intended to provide detailed installation or configuration instructions. Refer to the Openfire and Fastpath documentation available from the developer community for more information installing and configuring your environment. Install Openfire and Fastpath Components 1. Download the following components from the Openfire development community web site (http://www.igniterealtime.org) Openfire Chat Server V. 3.8.1 http://www.igniterealtime.org/downloads/index.jsp Fastpath Service Plug-in V. 4.2.0 http://www.igniterealtime.org/projects/Openfire/plugins.jsp Fastpath Webchat V. 4.0.0 http://www.igniterealtime.org/projects/Openfire/plugins.jsp Note: You may need to install Fastpath Webchat on a Java app server, or find a version of the plugin that works with Openfire 3.8.1. Smack Client Library V. 3.2.1 http://www.igniterealtime.org/downloads/index.jsp 2. Install the Openfire server in your environment according to the instructions provided with the download package. 3. Deploy the Fastpath Service plug-in to your Openfire server environment according to the developer’s instructions. 4. Deploy Fastpath Webchat on an app server or on Openfire. Tech Note – Installing and Configuring Openfire 5 Install the Smack API jar files 1. Access the PRPC System (http://hostname:port/prweb/PRServlet) and login using the [email protected] operator (password = install). From the Designer Studio menu, select Application > Distribution > Import. Follow the on-screen instructions to upload and import the smack.jar and smackx.jar files downloaded from www.igniterealtime.org into the Customer codeset. Note: If you are upgrading from a previous version of PegaCHAT, you must ensure that the correct version of the Smack libraries are imported. If you have an older version of the Smack libraries, you must import version 3.2.1. 2. Restart your application server. Tech Note – Installing and Configuring Openfire 6 Configure Openfire Users 1. Login to Openfire as an administrator using the admin username and password created during the installation. 2. Navigate to Users/Groups. Select Create a New User, fill in the form and select Create User. 3. Repeat this for each user that will need access to PegaCHAT. Tech Note – Installing and Configuring Openfire 7 Configure a Fastpath Queue 1. From the Openfire admin portal, navigate to the Fastpath tab and select Create New Workgroup. 2. Name the workgroup and add members to it and select Create Workgroup. 3. The workgroup name should now show up in the list of workgroups when you click the Fastpath tab as shown. Tech Note – Installing and Configuring Openfire 8 Configure the Workgroup Chat Launch Page You can create a custom launch page that customers will see when they click the workgroup chat icon on a web page. The launch page is used to collect information from the customer and pass it to PegaCHAT and the CSR. Note: At a minimum, you must configure at least one field with a variable name of username. The CPM sample application (MyCoCA) will recognize the following variable names and display them in the screen pop as well as use them to skip the interaction account search, contact search and verification flow actions: - Account - ContactId - Verified - ProblemType To configure the launch page UI: 1. Select the workgroup by selecting its name from Workgroup Summary that displays when the Fastpath tab is selected. 2. Select Form UI from the options. The current UI elements are displayed. 3. Select the ‘Add Field’ button to add new fields Tech Note – Installing and Configuring Openfire 9 4. Complete the form and select Update. 5. When you are done creating UI fields, select Save Changes. You may need to restart Openfire before the changes take effect. Tech Note – Installing and Configuring Openfire 10 Install and Configure the Fastpath Webchat Client on Server Deploy Fastpath Webchat to the web application server from which customers will need to access it according to the developer’s directions. Note: For initial testing purposes, you can deploy this to your PRPC server in the webapps directory (...webapps/Webchat/) Once Webchat is installed and at least one Workgroup has been configured in Fastpath, deploy the link to your workgroup by inserting the HTML Snippet from the Text options page in the Workgroup Settings. If you deployed Webchat to your PRPC server for testing purposes (as described above), navigate to the Webchat link by entering the following URL into your browser: http://servername:port/Webchat You should see the default icon for the workgroup you created. Tech Note – Installing and Configuring Openfire 11 Test Your Configuration Test the Openfire, Fastpath and Fastpath Webchat configuration before proceeding to PegaCHAT configuration steps. 1. Login to Openfire as one of the created users with a compatible desktop client. For testing purposes, it is recommended that you download and install the Spark client (V2.6.3) and use that for testing purposes. 2. If you are using Spark, you should see a Fastpath tab on your client. 3. Select it and login to the workgroup you created earlier by selecting it from the dropdown and clicking Join. 4. Now, navigate to the Fast Path Webchat client location configured earlier. 5. Select the icon for the workgroup. If it is working correctly, you should see the launch page configured for the workgroup. 6. Fill in the launch page fields and click Start Chat. The chat request should be routed to the Spark client session and the user should see a pop-up alert. If the user accepts the chat session, the Fastpath Webchat customer and Spark user can carry on a chat session. If this is successful, proceed to configuring PegaCHAT, as described in the PegaCHAT Implementation Guide. Otherwise, check your steps. Tech Note – Installing and Configuring Openfire 12 Tech Note – Installing and Configuring Openfire 13 .
Load more

Recommended publications
  • COMPACT MANUAL USE of SPARK M10 PLATE READER Room HG01.228 General Instrumentation
    0 COMPACT MANUAL USE OF SPARK M10 PLATE READER Room HG01.228 General Instrumentation SPECIFICATIONS ASSISTANCE – BOOKINGS SWITCH ON CREATE/EDIT METHODS (IN MAGELLAN) MEASUREMENT STORAGE DATA USERS AND METHODS SWITCH OFF OPTIONS FOR DETECTION, ACTION AND KINETIC General Instrumentation RoomHG01.228. version December 08, 2016 1 SPECIFICATIONS The Tecan Spark M10 multimode plate reader has the following modules: - Multiple types of plate and wells - Absorbance reading with monochromator optics (200-1000nm) - Fluorescence top / bottom reading with monochromator for Exc (230-900nm) and Em (280- 900nm), also step-wise intensity scans over range - Fluorescence polarization reading >390nm - Time-resolved fluorescence - Luminescence reading, single range, multicolor + scanning - Temperature control including cooling option (range for measurement 18-42°C, not higher, not lower) and shaking - Spark and Magellan programmable control and analysis software - Injector module 2x, 1ml syringes with heating & stirrer option ASSISTANCE - BOOKINGS - Liesbeth Pierson, Tel. 024-3652199, [email protected], Room HG01.222 - Paul van der Ven, Tel. 024-3652012, [email protected], Room HG 01.212 - Website: http://www.ru.nl/science/gi/facilities/other-devices/plate-readers/ - Bookings: http://bookings.science.ru.nl/public/auth/login/ (4 days a week priority for the van Hest group) - Manuals: paper manuals for Spark and Magellan in Room HG01.228 - Digital version on D drive of Spark computer (see desktop shortcuts) and geminstr server. SWITCH ON 1. Switch on a) Laird Cooling unit if temperature below 28 °C is needed (right side Laird unit), b) Spark M10 main power (rear side Spark) and c) function switch (front panel).
    [Show full text]
  • Instant Messaging: Keeping Your Child Safe and Secure
    Online Instant Messaging: Keeping Your Child Safe and Secure Presented by: Meredith Stannard, Nauset Regional High School [email protected] Barbara Dominic, Nauset Regional Middle School [email protected] Kathy Schrock, Nauset Public Schools [email protected] Spring 2003 1 Instant messages are lasting ©2001. USA Today. http://www.usatoday.com/tech/news/2001-06-21-teens-im-lasting.htm By Karen Thomas, USA TODAY Breaking up. Making up. Making plans. Asking out. Saying "hey." From the mundane to the emotionally charged, there are no limits to the ways today's kids connect and bond over instant messages (IMs) — those pop-up text windows used for carrying on real-time conversations online. "It's not just empty chatter. They're using (IMs) to have difficult conversations — someone's talking behind your back and you want to confront them," says Amanda Lenhart of the Pew Internet & American Life project. Its survey, out Thursday, finds that nearly three-fourths of online kids ages 12 to 17 rely on IMs to keep in touch with friends. Caroline Barker, 16, is among 35% of teens who use IMs daily; she chats with about 10 close friends and 50 acquaintances in the Bethesda, Md., area. "It's especially good for making plans, or if you're just bored," she says. "It's a given that everybody has it," adds her friend Valerie Hutchins, 15. These Maryland friends IM while doing homework, talking on the phone and watching TV. And they offer insight to the complex social rules that come with a form of communication that still has many adults bewildered.
    [Show full text]
  • Universidad Pol Facultad D Trabajo
    UNIVERSIDAD POLITÉCNICA DE MADRID FACULTAD DE INFORMÁTICA TRABAJO FINAL DE CARRERA ESTUDIO DEL PROTOCOLO XMPP DE MESAJERÍA ISTATÁEA, DE SUS ATECEDETES, Y DE SUS APLICACIOES CIVILES Y MILITARES Autor: José Carlos Díaz García Tutor: Rafael Martínez Olalla Madrid, Septiembre de 2008 2 A mis padres, Francisco y Pilar, que me empujaron siempre a terminar esta licenciatura y que tanto me han enseñado sobre la vida A mis abuelos (q.e.p.d.) A mi hijo icolás, que me ha dejado terminar este trabajo a pesar de robarle su tiempo de juego conmigo Y muy en especial, a Susana, mi fiel y leal compañera, y la luz que ilumina mi camino Agradecimientos En primer lugar, me gustaría agradecer a toda mi familia la comprensión y confianza que me han dado, una vez más, para poder concluir definitivamente esta etapa de mi vida. Sin su apoyo, no lo hubiera hecho. En segundo lugar, quiero agradecer a mis amigos Rafa y Carmen, su interés e insistencia para que llegara este momento. Por sus consejos y por su amistad, les debo mi gratitud. Por otra parte, quiero agradecer a mis compañeros asesores militares de Nextel Engineering sus explicaciones y sabios consejos, que sin duda han sido muy oportunos para escribir el capítulo cuarto de este trabajo. Del mismo modo, agradecer a Pepe Hevia, arquitecto de software de Alhambra Eidos, los buenos ratos compartidos alrrededor de nuestros viejos proyectos sobre XMPP y que encendieron prodigiosamente la mecha de este proyecto. A Jaime y a Bernardo, del Ministerio de Defensa, por haberme hecho descubrir las bondades de XMPP.
    [Show full text]
  • Download Windows Live Messenger for Linux Ubuntu
    Download windows live messenger for linux ubuntu But installing applications in Ubuntu that were originally made for I found emescene to be the best Msn Messenger for Ubuntu Linux so far. It really gives you the feel as if you are using Windows Live Messenger. Its builds are available for Archlinux, Debian, Ubuntu, Fedora, Mandriva and Windows. At first I found it quite difficult to use Pidgin Internet Messenger on Ubuntu Linux. Even though it allows signing into MSN, Yahoo! Messenger and Google Talk. While finding MSN Messenger for Linux / Ubuntu, I found different emesene is also available and could be downloaded and installed for. At first I found it quite difficult to use Pidgin Internet Messenger on Ubuntu Linux. Even though it allows signing into MSN, Yahoo! Messenger. A simple & beautiful app for Facebook Messenger. OS X, Windows & Linux By downloading Messenger for Desktop, you acknowledge that it is not an. An alternative MSN Messenger chat client for Linux. It allows Linux users to chat with friends who use MSN Messenger in Windows or Mac OS. The strength of. Windows Live Messenger is an instant messenger application that For more information on installing applications, see InstallingSoftware. sudo apt-get install chromium-browser. 2. After the installation is Windows Live Messenger running in LinuxMint / Ubuntu. You can close the. Linux / X LAN Messenger for Debian/Ubuntu LAN Messenger for Fedora/openSUSE Download LAN Messenger for Windows. Windows installer A MSN Messenger / Live Messenger client for Linux, aiming at integration with the KDE desktop Ubuntu: Ubuntu has KMess in its default repositories.
    [Show full text]
  • Openfire Service Level Agreement
    Service Level Agreement Technical Services — Communications Service University Technology Services 1. Overview This Service Level Agreement (SLA) is between University Technology Services (UTS) and either departments or groups choosing to utilize the internal Oakland University instant messaging (OUIM) service. The OUIM service is currently referenced by talk.oakland.edu and runs XMPP/Jabber software called Openfire. Under this SLA, UTS agrees to provide specific information technology (IT) services. This SLA also covers performance and reliability targets and objectives. Section 7 requires the signature and contact information of the group coordinator as an agreement to the SLA. OUIM is an online service that is available on campus and off campus. The requirements to utilize the service are a NetID, an XMPP client, and an Internet connection. XMPP clients are available online. The UTS Helpdesk supports the XMPP clients Spark, Pidgin, and Adium. Instructions are available on the UTS Web site at http://www.oakland.edu/?id=13849&sid=70. 2. Purpose The purpose of this SLA is to establish a cooperative partnership between UTS staff members with the community of customers who may opt into its use by clarifying roles, setting expectations, and providing service objectives and limitations. 3. Terms of Agreement This service is provided on an ongoing basis. From time to time, it may be reviewed and modified by UTS. Modifications to this agreement will be done at the sole discretion of UTS and the Technical Support and Services team (TSS). 4. Service Hours Regularly scheduled maintenance will be scheduled during low-use hours as much as possible; such work will be done either before 8:00 A.M.
    [Show full text]
  • JIRA ID JIRA Name RN Content Enhancement/Fix/Known Issue UC-1443 Agent Should Be Able to Add a a Basic OUTBOUND CALL Gadget
    JIRA ID JIRA name RN Content Enhancement/Fix/Known Issue UC-1443 Agent should be able to add a a basic OUTBOUND The first iteration should consist of the outbound call gadget is a call controller. Enhancement CALL gadget Only the main section of the gadget is covered. The main section consists of the following: * A status icon * A text field for the phone number * A Call button The status icon displayed should either be the following: * Precall - if idle * Outgoing - if ringing * In session - if on call Limitations: * An outbound call is allowed ONLY when the agent is released and not processing any session. * Note that there is no wrapup / call disposition selection yet Additional Requirements: An agent that has connected to a destination using the outbound widget must have the capability of conferencing/transferring to other parties in the same way that they would do that for an inbound call that they are connected to. UC-1565 sipx-servtest The script sipx-servtest was removed in version 4.6. This script has been invaluable at sites where Enhancement remote monitoring and notification are needed. Recommend restoring this script to production code so it can be maintained. This was re-added with the re-add of sipXtools. UC-1638 Agent should be able to control an OUTBOUND Related to UC-1443 Enhancement CALL from the dashboard UC-1932 Agent should be able to do a transfer/conference Agents can perform the transfer and create conference actions when listening to a voice mail call Enhancement when calling back for a voicemail back through the new menu option in Reach named Transfer/Conference.
    [Show full text]
  • Virtual Game Night Fundraiser
    Beyond Belief Network Guides: Virtual Game Night Fundraiser Who doesn’t like a good game night? A virtual game night is a great way to have fun together safely and raise money at the same time. How To 1. Have a central video chat where people can chat and socialize and meanwhile folks can play games on other screens with each other. 2. Games such as backgammon, hearts, and euchre can be played for free at ​PlayingCards.io​. There are apps that are free or cost less than $5 to play games like Clue, Monopoly, and Settlers of Catan. There are also multiplayer online games that folks can play together. 3. Livestream the quiz and ask for donations for tickets to participate. Explain that there is a minimum donation that is considered their ticket. 4. Tell us about your fundraiser​ so we can create your customized donation portal. We need: a. High quality picture of your team or logo for the top of page (if you don’t submit anything we’ll use our Humanism at Work logo) b. Name of your team c. Name of your fundraiser d. Short description of your fundraiser (2-3 sentences) e. The end date of your fundraiser so we can close the campaign on that day. 5. Consider having weekly or bimonthly game nights so more people can participate and more money can be raised. 6. Have fun! Last updated Nov 2020 1 ​ Some More Tips ● Start planning at least a month in advance so you have time to make arrangements and promote your event.
    [Show full text]
  • Instructions to Create Your Webrtc Account @Free-Solutions.Org
    Instructions to create your webRTC account @free-solutions.org Account is not needed to perform a videocall but it provide a complete access to free- solutions.org collaborative and realtime features webRTC Collaboration platform what's for ? This is an Open Source Collaboration Platform. It enable all features you need to start with an On-Line Collaboration platform. webRTC and realtime communication is embedded so you can also perform audio conferences and video conferences with members. webRTC provide high quality realtime audio video communication. Through our collaborative Wordpress server you can communicate and have social web features similar to Facebook or Google +. With webRTC you also get features similar to skype or Hangout. As a result you get all usual social fonctionalties available on public servers within your own private company server. Feel Free to create your account and experience collaborative webRTC technology now. Make friends, create groups and post articles or news. Connect from your mobile phone, share voice and video from any location, chat with other users use the social platform from anywhere with your mobile Software Requirements As a core characteristic of webRTC, you do not need any application except a webRTC enabled browser. Currently Chrome, Chromium, Generated by Clearspace on 2021-09-28+02:00 1 Instructions to create your webRTC account @free-solutions.org Opera are supported on any computer. Firefox support will be enable in upcoming realeases. IOS is not supported Instructions to create your account @free-solutions.org 1-Click on Google/Facebook/Twitter Icon to create your account at Free- Solutions.org 2-Reset your password, click on set Passwd Tab • This will send you an email with instructions and link to set your password.
    [Show full text]
  • A Survey of Open Source Products for Building a SIP Communication Platform
    Hindawi Publishing Corporation Advances in Multimedia Volume 2011, Article ID 372591, 21 pages doi:10.1155/2011/372591 Research Article A Survey of Open Source Products for Building a SIP Communication Platform Pavel Segec and Tatiana Kovacikova Department of InfoCom Networks, University of Zilina, Univerzitna 8215/1, 010 26 Zilina, Slovakia Correspondence should be addressed to Tatiana Kovacikova, [email protected] Received 29 July 2011; Revised 31 October 2011; Accepted 15 November 2011 Academic Editor: T. Turletti Copyright © 2011 P. Segec and T. Kovacikova. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The Session Initiation Protocol (SIP) is a multimedia signalling protocol that has evolved into a widely adopted communication standard. The integration of SIP into existing IP networks has fostered IP networks becoming a convergence platform for both real- time and non-real-time multimedia communications. This converged platform integrates data, voice, video, presence, messaging, and conference services into a single network that offers new communication experiences for users. The open source community has contributed to SIP adoption through the development of open source software for both SIP clients and servers. In this paper, we provide a survey on open SIP systems that can be built using publically available software. We identify SIP features for service deve- lopment and programming, services and applications of a SIP-converged platform, and the most important technologies support- ing SIP functionalities. We propose an advanced converged IP communication platform that uses SIP for service delivery.
    [Show full text]
  • Instant Messaging Software Offers a Tantalizing Proposition: Combine the Speed of Real-Time Conversation with the Functionality of E-Mail
    Members Name ID # Andrew Hiew Antoni Kowalczewski X Introduction Instant messaging software offers a tantalizing proposition: Combine the speed of real-time conversation with the functionality of e-mail. Send quick notes to friends and colleagues; attach files, URLs, and even invitations to join group chat without creating large e-mail databases. The promise: Communicate, and collaborate, faster, better, and cheaper than ever before. Instant messaging has undergone some of the most explosive growth of any method of communication in history, and according to a recent Ziff-Davis article (1), “Instant messaging, by some accounts, is growing faster than any communications medium in history. AOL says its three instant-messaging services have nearly 80 million users, and crossed the 50 million mark in less than 2 1/2 years -- compared with five years for the Internet and 13 years for television.” It is plainly obvious that this technology is here to stay – it’s just a matter of time before it becomes as common as a telephone or even email. What makes instant messaging so appealing? X What is it? Presence & Instant Messaging software (or IM for short) allow people to communicate in real time over the internet, at speeds an order of magnitude faster than the next-fastest mode of communication, email. IM software allows users to create and maintain lists of contacts, friends, and acquaintances, and allows them to know exactly when they are using the Internet (or at the very least, when their friends have the IM application running). A quick glance at one’s IM client tells you exactly which of your friends are online, and what their status is – for example, in ICQ, users can be in one of many different modes – for example: Away, Available, Extended Away, Available To Chat, Busy, Do Not Disturb, etc.
    [Show full text]
  • Eristerminal® SIP Deskset ET605 User Guide TABLE of CONTENTS
    ErisTerminal® SIP Deskset ET605 User Guide TABLE OF CONTENTS Important information .................................................................................................... 8 SELV (Safety Extra Low Voltage) compliance ..............................................................12 Cleaning ...........................................................................................................................12 Setting up the phone ...................................................................................................... 13 Delivery Content ..............................................................................................................13 Attaching and detaching the footstand ............................................................................13 Attaching ....................................................................................................................13 Detaching ...................................................................................................................13 Rotating the tab of the cradle .........................................................................................14 Wall mounting .................................................................................................................14 Connecting the phone .....................................................................................................15 Connecting a wired headset ............................................................................................16 Initializing
    [Show full text]
  • XMPP Overlay (XO) Messaging Framework
    XMPP Overlay (XO) Messaging Framework Overview XO (XMPP Overlay) is a serverless asynchronous messaging framework that provides group communications across tactical and enterprise networks. Problem Statement Messaging within mobile ad-hoc networks cannot rely on standard server-centric, TCP communications solutions. These are not suited to disconnected, intermittent, limited (DIL) networks, such as mobile ad-hoc networks. Our Approach The XO middleware is a cross-platform middleware framework that brings asynchronous, serverless group messaging that bridge tactical and enterprise environments. The XO middleware is proven to deliver more messages in dynamic networks than standard server-centric messaging solutions. Key Features • Utilizes and extends common communications standards (XMPP, NORM, SMF, mDNS) • Serverless, asynchronous messaging and service discovery • Proxy architecture allows users to run familiar XMPP clients (e.g.: Pidgin, Spark) • Gatewaying to XMPP servers (e.g. OpenFire) allows plugging into existing infrastructure • Semantic descriptors for publish and subscribe group communications • Supports both reliable and unreliable message delivery • Provides long-term persistent storage for DIL Networks Sponsored by Applied Informatics Group The College of Computing & Informatics, Drexel University [email protected] • drexel.edu/cci/aig XMPP Overlay Service (XO) PRODUCT XMPP Overlay Service (XO) provides serverless chat capabilities for mobile users in environments where backhaul links and enterprise networks are unreliable or
    [Show full text]