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Grecotel Plaza Spa Apartments GRECOTEL PLAZA SPA APARTMENTS Sustainability Report 2017 01 | OUR COMPANY 3 01 | OUR COMPANY C O N T E N T S OUR COMPANY Waste and Recycling Grecotel Hotels & Resorts Chemical Usage A tribute To Hospitality Awards & Recognition SOCIAL DIMENSION List of Hotels Social Program Employees OUR HOTEL Partnerships Welcome Note from General Manager Local Community Corporate governance Clients Location & Facilities ECONOMIC DIMENSION SUSTAINABLE DEVELOPEMENT Economic Program The Three Dimensions Sustainability Report ANNEX 2017 Performance Highlights Environmental Policy We Believe – We Do –We will Social Policy Quality Policy ENVIRONMENTAL DIMENSION Health & Safety Policy Environmental program Purchasing Policy Energy Children Rights Policy Water 5 01 | OUR COMPANY 01 O U R C O M P A N Y GRECOTEL HOTELS & RESORTS A TRIBUTE TO HOSPITALITY Dedicated to mastering the craft of welcoming The story of the largest and most successful luxury in the hospitality industry, Grecotel Hotels Greek luxury hotel group is above all personal. and Resorts, the leading hotel chain in Greece, Nikos Daskalantonakis started his long journey in delivers sophisticated lifestyle experiences for tourism from his birthplace of Rethymno, travelers in the country’s most beautiful Crete. Nikos Daskalantonakis, along with his older destinations. brother Takis, looked further ahead, realizing that blue skies and sparkling seas were only enough Inspired by its superb beachfront location, each of to attract visitors’ interest: high standards of the 30 luxury hotels and resorts in the Grecotel quality and responsiveness to tourists’ needs collection all over Greece, is a unique were the key to keeping them and to the future. architectural experience in itself and a paradise of And it’s this vision that powers the Grecotel’s opulent amenities, gourmet restaurants and unique concept of hospitality that is rooted in luxurious, well thought-of details, all embodying Greek culture and style. the essence of the genuine Greek hospitality On entering the tourism business, Nikos Grecotel is part of the N. Daskalantonakis Group Daskalantonakis adopted a philosophy that has of Companies, which includes among others city remained unchanged for 40 years: to employ the and resort affiliated hotels, the Agreco traditional most highly-qualified professionals; to offer farm and line of products from Crete and the genuine Cretan hospitality; to be an innovator in Danilia traditional village and museum in Corfu. tourism; to invest and improve the infrastructure in Having been awarded with over 2000 international the luxury hotel market. awards by guests and the most prestigious international tourism organizations, Grecotel Today, Grecotel properties occupy prime locations Hotels and Resorts are mostly proud of its people: around Greece and are far more than just reliable, kind and welcoming, they have been our resorts—they are destinations. Grecotel resorts loyal companions during our 40 year journey in on the islands of Crete, Corfu, Rhodes, Kos, Greece’s most exciting luxury travel story Mykonos, and in the prime mainland regions of Sounio south of Athens, Halkidiki in the north and 7 Kyllini in the legendary Peloponnese have their 2008 - Development of Management own character, from ultra-luxury boutique hotels to Systems and certification with ISO 22000 magnificent resorts on sprawling estates and for Health & Safety in Food family-friendly or all-inclusive holiday-lands for 2007 - Accredited with the ISO 14001 quality vacations or romantic hideaways and international certification for luxurious spas. But they all share three things in environmental management common: a quality environment, signature service, The Grecotel Environmental Program was and singular locations. used as an example in the publication Agenda 21 for the Global Travel & It has been more than 40 years since Nikos Tourism Industry. Daskalantonakis laid the foundations for Greece’s 2001 “Green Planet” of the Swiss Tourism premiere luxury resort chain when he opened his Organization KUONI TRAVEL first hotel on Crete. Today, Grecotel is a 1996-1999 Hotelplan Environment Award. destination-venue for people from all walks of life 1998 EIBTM “Greening of Business who through the years have become members of Tourism” Award. the family of guests who have enjoyed Grecotel’s 1994 OMEPO award to Grecotel for its signature hospitality. Through the years, Grecotel cultural programme has created memories for you and you have 1994-2010 ''TUI Umwelt Champion'' Most helped us reach our milestones. Environmental Hotel Group Worldwide from the customers of the largest tourist AWARDS & RECOGNITION organization in Europe “TUI AG” 1992 & 1993 “World Aware Award” from 300 Sea Turtle nests in Crete protected in Thompson tour operator (UK). cooperation between 'Archelon' 1993 ''Philoxenia Award'' from the Greek Travelife - Gold Awards Government for the company contribution TUI ECO-RESORT eco-label for quality to quality tourism, upgrading the tourism tourism product respecting local natural product and taking initiatives in the field of and social values environment. 2008 - European ʻʼEcolabel for Tourist 1993 Deutscher Reisebuero Veband Servicesʼʼ from the Ministry of the (DRV) “International Environment Award Environment . 01 | OUR COMPANY LIST OF HOTELS Grecotel, offers a full range of accommodation services with luxury & all inclusive hotels and resorts around Greece. HOTEL CITY COUNTRY TYPE AMIRANDES CRETE Greece Exclusive Resort CRETA PALACE CRETE Greece Luxury Hotel & Resort LUX ME WHITE PALACE CRETE Greece LUX ME Resort CLUB MARINE PALACE CRETE Greece All-inclusive Resort PLAZA SPA APARTMENTS CRETE Greece Grecotel Apartments VILLA OLIVA CRETE Greece Grecotel Apartments CARAMEL CRETE Greece Exclusive Resort MELI PALACE CRETE Greece All-inclusive Resort CORFU IMPERIAL CORFU Greece Exclusive Resort LUX ME DAPHNILA BAY DASSIA CORFU Greece LUX ME Resort EVA PALACE CORFU Greece Luxury Hotel & Resort KOS IMPERIAL THALASSO KOS Greece Luxury Hotel & Resort ROYAL PARK KOS Greece All-inclusive Resort RHODOS ROYAL RHODOS Greece All-inclusive Resort PELLA BEACH CHALKIDIKI Greece Family Resort ATTICA CAPE SOUNIO ATTICA Greece Exclusive Resort MYKONOS BLU MYKONOS Greece Exclusive Resort PALLAS ATHENA ATTICA Greece City Hotel VOULIAGMENI SUITES ATTICA Greece City Hotel ASTIR*EGNATIA ALEXANDROUPOLIS Greece City Hotel LARISSA IMPERIAL LARISSA Greece City Hotel RIVIERA OLYMPIA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort MANDOLA ROSA & AQUA PARK PELOPONNESE Greece Exclusive Resort OLYMPIA RIVIERA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort OLYMPIA OASIS & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort OLYMPIA OASIS VILLAGE & AQUA PARK PELOPONNESE Greece All-inclusive Resort CASA MARRON PELOPONNESE Greece All-inclusive Resort FILOXENIA KALAMATA PELOPONNESE Greece Family Resort 9 02 | O U R H O T E L 02 O U R H O T E L On the beachfront, in the eastern part of the kitchen or enjoy a meal on your spacious private unique town of Rethymno nestles Grecotel Plaza veranda watching the sunset. Spa Apartments, just a stone away from the vivid city’s nightlife. The hotel was built in 2004 partially and Located on the north coast of Crete, on the since 2006 is completed at current status. beachfront of Rethymno city, within 2,5 klm from the center of the town, the hotel offers its guests It is air-conditioned and has a lobby with 24-hours the chance to enjoy their meal in the main reception, a pool bar, one main restaurant, kid’s restaurant or relax by the pool having a playroom and Spa with sauna, hammam and magnificent view to the sea, as the impressive fitness room. Internet access is available in all sunset. As the beach road of Rethymno was parts of the hotel. recently reconstructed, local people and tourists like to take a short walk to visit the town enjoying Guests can choose between its two fresh water the sea view and breeze. pools or the heated pool enjoying the hot Cretan sun on its sunbeds. Younger guests can use the Plaza Spa is built like a typical Cretan village, children’s pool. reminiscent of the neighborhoods of the “Old Town” of Rethymno with Creto – Venetian architectural influences (small 2 floor buildings next to each other). Its comfortable 84 apartments, with fully equipped kitchen, offer a wide range of family accommodation. You can cook that midnight snack in your fully equipped 11 WELCOME NOTE FROM GENERAL MANAGER satisfaction, staff improvement, community progress. Today the situation of the Natural Environment This report represents a first step in our journey to demands immediate action worldwide. In becoming an even more sustainable company. Grecotel, the largest hotel chain in Greece, we You will hear and see a lot more from us in the believe that the quality of our hotels is equal to the coming years as our efforts will continue. We will quality of the holidays’ environment. Thus, in 1992 be expanding the report to include more we introduced a programme of environmental information on our operations. We also will management and protection by establishing a provide regular updates on our performance. professional Environmental Department in the Thank you for spending some time to have a look Grecotel’s Head Offices. at our Sustainability Report and using this By developing Environmental Management and opportunity to learn more about Grecotel Plaza Sustainability procedures, the hotel defines all the Spa Apartments. environmental aspects of its operations and has established policies and
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