Stakeholder submissions consolidated We received 19 submissions on our draft decision ‘Building trust through new customer entitlements in the retail energy market’ which was released on 7 September 2018. Feedback was provided by 13 retailers (including one confidential submission), 5 consumer groups and the Energy and Water Ombudsman (Victoria). The parties who made non-confidential submissions can be found on the pages below: Submission provided by: Page number AGL 3 Alinta Energy 22 Australian Energy Council 28 Community Information & Support Victoria 36 (CISVic) Consumer Action Law Centre 39 Consumer Policy Research Centre 50 Energy and Water Ombudsman (Victoria) 54 EnergyAustralia 60 ERM Power 68 Momentum Energy 71 Onsite Energy Solutions 79 Origin Energy 85 1 Essential Services Commission Stakeholder submissions on draft decision 1 Powershop 96 Red Energy and Lumo Energy 104 Renew (Alternative Technology Association) 107 Simply Energy 114 Sumo Power 117 Victorian Council of Social Service 121 2 Essential Services Commission Stakeholder submissions on draft decision 1 AGL Enercv Limited ABN: 74 115 061375 t: 02 9921 2999 f: 02 9921 2552 agl agl.com.au Essential Services Commission Submitted electronically:
[email protected] 5 October 2018 Essential services Commission - Building trust through new customer entitlements in the retail energy market AGL Energy (AGL) welcomes the opportunity to make a submission in response to the Essential Services Commission Victoria (Commission) draft decision on implementing recommendations 3F, 3G, 3H of the Independent Review of Electricity and Gas Retail Markets (Thwaites review). We recognise the complexities in developing a regulatory response to the Thwaites recommendations and appreciate the tight timeframes the Commission has had to work in.