Oracle® Exadata Database Machine Error Message Reference Guide
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Oracle® Exadata Database Machine Error Message Reference Guide 21.2 F29253-03 June 2021 Oracle Exadata Database Machine Error Message Reference Guide, 21.2 F29253-03 Copyright © 2019, 2021, Oracle and/or its affiliates. Primary Author: Peter Fusek This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. 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Contents Preface Audience v Documentation Accessibility v Diversity and Inclusion v Conventions v 1 Error and Alert Messages 1.1 Understanding Alert, Incident, and Trace Files 1-1 1.1.1 About Alert Files 1-2 1.1.2 About Trace Files 1-2 1.1.3 Automatic Diagnostic Repository (ADR) 1-2 1.1.3.1 About Incidents and Incident Packages 1-3 1.1.3.2 Diagnostic File Locations 1-4 1.1.4 Managing Diagnostic Files 1-4 1.2 Alert Messages 1-5 1.2.1 Format of Alert Messages for E-mail Notification 1-5 1.2.2 Format of Alert Messages for SNMP Notification 1-5 1.2.3 Threshold Alert Messages 1-6 1.2.4 ADR Alert Messages 1-7 1.3 Using Diagnostic Packages 1-7 1.4 Contacting Oracle Support Services 1-9 2 Oracle Exadata System Software Error Messages 2.1 CELL-00001 to CELL-00500 2-1 2.2 CELL-00501 to CELL-01000 2-17 2.3 CELL-01001 to CELL-01500 2-18 2.4 CELL-01501 to CELL-02000 2-18 2.5 CELL-02001 to CELL-02500 2-25 2.6 CELL-02501 to CELL-03000 2-29 2.7 CELL-03001 to CELL-03500 2-69 2.8 CELL-03501 to CELL-04000 2-69 iii 2.9 CELL-04001 to CELL-04500 2-70 2.10 CELL-04501 to CELL-05000 2-70 2.11 CELL-05001 to CELL-05500 2-85 2.12 CELL-05501 to CELL-06000 2-86 2.13 CELL-06001 to CELL-06200 2-87 3 Oracle Exadata Database Machine Command-Line Interface Error Messages 3.1 DBM-00001 to DBM-00500 3-1 3.2 DBM-10001 to DBM-10500 3-6 4 ExaCLI Error Messages 5 Hardware Alert Messages for Oracle Exadata Database Machine and Oracle Exadata Rack 5.1 HALRT-00001 to HALRT-00500 5-2 5.2 HALRT-00513 to HALRT-00600 5-5 5.3 HALRT-00616 to HALRT-00700 5-6 5.4 HALRT-00717 to HALRT-00800 5-6 5.5 HALRT-00912 to HALRT-01000 5-7 5.6 HALRT-01001 to HALRT-01200 5-8 5.7 HALRT-01209 to HALRT-01300 5-33 5.8 HALRT-01301 to HALRT-01400 5-37 5.9 HALRT-01401 to HALRT-01500 5-37 5.10 HALRT-02001 to HALRT-02100 5-42 5.11 HALRT-02101 to HALRT-02200 5-45 5.12 HALRT-02401 to HALRT-02550 5-53 5.13 HALRT-10001 to HALRT-10500 5-54 5.14 HALRT-10503 to HALRT-11000 5-58 5.15 Generic Actions for Alert Messages: HALRT-11001 to HALRT-11100 5-60 5.16 HALRT-20000 to HALRT-21000 5-61 6 MS REST Servlet Error Messages 7 Software Alert Messages iv Preface This guide describes Oracle Exadata Database Machine for online transaction processing (OLTP) and enterprise data warehousing. It includes information about the error messages you might encounter using the tools included with Oracle Exadata Database Machine. • Audience • Documentation Accessibility • Diversity and Inclusion • Conventions Audience This guide is intended for Oracle Exadata Database Machine customers and those responsible for configuring, maintaining, and troubleshooting Oracle Exadata Database Machine. Documentation Accessibility For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc. Access to Oracle Support Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired. Diversity and Inclusion Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation. Conventions The following text conventions are used in this document: v Preface Convention Meaning boldface Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. italic Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. monospace Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. $ prompt The dollar sign ($) prompt indicates a command run as the oracle user. # prompt The pound (#) prompt indicates a command that is run as the root user. vi 1 Error and Alert Messages The various software components of Oracle Exadata System Software generate error and alert messages. • Understanding Alert, Incident, and Trace Files Alert, incident, and trace files provide a diagnostic record of useful information. • Alert Messages • Using Diagnostic Packages The DiagPack diagnostic package contains logs and traces that are useful for troubleshooting all type of issues for Oracle Exadata Database Machine. • Contacting Oracle Support Services Some error messages or alerts recommend contacting Oracle Support Services to report a problem. Related Topics • Using Messages • Diagnosing and Resolving Problems 1.1 Understanding Alert, Incident, and Trace Files Alert, incident, and trace files provide a diagnostic record of useful information. Alert files contain information about internal errors and administrative tasks. Incident files contain information about single occurrences. Trace files can contain information about server and background processes. • About Alert Files An alert file is a log file that records information about internal errors and administrative activities, such as backups. • About Trace Files A trace file is created each time an Oracle instance starts or an unexpected event occurs in a user process or background process.