General SOR Requirements
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ANNEX A TO DFG/6004 PART A - GENERAL STATEMENT OF REQUIREMENTS FOR GOSPORT SITE(S) SCOPE OF WORK 1. The Contractor is to provide all labour, management, supervision, tools equipment and vehicles to meet the security requirements specified in Parts B & C of this Annex. 2. Provide a trained guard force qualified and capable of executing the following tasks: a. Command and Control. Provide a Chain of Command within the contract guard force including qualified managers and supervisors as appropriate. b. Site and/or Building Control of Entry. Guards and supervisors for control of entry duties including arrest/detention/searching of individuals. Identification and issue of passes, dealing with visitors and deliveries. Traffic control and parking duties. Searching of vehicles, personnel and baggage. Responsibility for keys. c. Site Patrols. During and outside working hours with a suitable communications system to call out backup. The patrol routine is as directed by the GSSOR. d. Emergency Procedures. Reaction in the event of an actual attack, intrusion or attempted intrusion, discovery of a suspected Improvised Explosive Device (IED), bomb threat (direct or by telephone), fire, mains service failure or a change in the response level. e. General Responsibilities. CCTV and alarm monitoring, reporting of incidents, compliance with establishment orders, including security orders. Maintaining normal records such as an incident book, roster register, lost/found property book, local orders and instructions and others as required. f. Emergency Defects. Co-ordinate the response to emergency defects when they occur by informing the Establishment Works Liaison Officer (during working day) or Duty Officer (during silent hours), and if required arrange for the relevant contract engineers to be called out. g. Building Checks and Internal Patrols. To include security sweeps and periodic security checks at a frequency directed by the Statement of Guarding and Security Requirements (SGSR) at Annex A. h. Breaks. Provide sufficient numbers to allow adequate meal and relief breaks. i. Additional Personnel. To be provided at higher response levels and for special occasions if required. Wherever possible a minimum of 48 hours notice will be given of this requirement. j. Communications. A system for inter-communication within the guard force. Responsibilities toward telephone manning and checks on and off site where appropriate. 1 3. Definitions: a. Head of Establishment (HOE) The most senior officer at the Establishment who has overall responsibility for security of that site. b. Establishment Security Officer (ESyO) The officer with delegated overall responsibility for the security of each site. c. Designated Officer (DO) A nominated Officer who will oversee all matters regarding the Security Guarding Contract at each site. d. Senior Security Officer (SSO) A nominated member of the commercial guard force, on site during normal working hours Monday to Friday, responsible to the ESyO for the day to day running of the contract. e. Shift Supervisor A nominated member of the on site commercial guard force shift, responsible for the assignment and supervision of tasks. f. Contract Guard Force (CGF) Personnel supplied by the Contractor to meet the requirements of the contract. PERSONNEL 4. Vetting. All contract guards employed by the MOD are to be checked to the Baseline Personnel Security Standard (BPSS) and Counter Terrorist Check (CTC) clearance. a. The Contractor is responsible for conducting the BPSS. On award of the contract, the Contractor is to forward a completed Baseline Standard check Verification Record (BSVR) and MOD Form 1109 for each intended employee to the respective Head of Establishment in accordance with DEFCON 76 under the terms of contract. In forwarding the BCVR and MOD Form 1109, the Contractor is to confirm in writing (using the proforma at Appendix 1) that they have themselves carried out a background check on the prospective guard covering the previous 3 years, or a lesser period for recent school leavers, consulting former employers as necessary, and have no reason to doubt the reliability of the guard or supervisor. The CTC and SC are formal security clearances applied for by the HOE and obtained through the Defence Vetting Agency. b. The Contractor is to ensure that there is a mechanism whereby the CGF management informs the DO of Changes of Circumstances or the requirement for Aftercare Incident Reporting that may affect the vetting status of relevant staff. c. The Contractor is required to give not less than 3 months notice to the DO should the Contractor wish to assign Guards or Supervisors who are, or have been, employed on duties concerned with a foreign embassy or a company abroad. 5. Licensing. All commercial guards and on-site supervisors must be licensed in accordance with extant SIA regulations. 2 6. Training Standards. All contract guards and on-site supervisors, including those who form the mandated reserve pool and normally work elsewhere, are to be licensed in accordance with SIA regulations and have achieved the training standards laid down at Appendix 4 before the start of the contract. 7. Medical. The Contractor is required to confirm in writing that each guard and supervisor to be employed at the site is medically fit for employment. If it is subsequently found that an employee is not fit for employment, the Contractor will be required to withdraw the guard/supervisor and replace with an approved substitute. The cost of any medical examinations will be borne by the Contractor. 8. Access. Only guards and supervisors approved by the DO may be used, and therefore allowed access to the Establishments. The DO has the right to withhold approval or withdraw approval of any guard or supervisor at his discretion at any time without giving reasons. Where the DO withholds or withdraws approval, the Contractor must immediately provide an approved replacement. MANNING LEVELS 9. The Contractor must ensure that all guards are licensed in accordance with current and future legislation. The DO has the right to inspect individual licences, failure by individual guard force members to produce said licences will automatically result in removal from the unit. The Contractor being responsible for the immediate replacement which complies with the legislation. 10. The Contractor should maintain sufficient resources to ensure the performance required in the contract is achieved. In nominating those staff that he would wish to assign to the task, the Contractor must provide a Guard Force of sufficient strength to be self- contained and able to cover normal time off, meal breaks, leave, training and sickness. 11. The mandated minimum ratio is 4 guards to each 24-hour guard post to cover exceptional circumstances, such as long-term sickness or non-arrival of staff for duty, and to ensure that only a maximum of 56 hours a week is worked (see paragraph 15 below). 12. The Contractor is required to nominate reserves, security cleared, approved by the DO. Reserves may be employed elsewhere within the company, but their use on the DOs task, although exceptional, must have priority if and when the need arises. These nominated reserves should be on 2 hours notice to be on site for duty. Sufficient numbers of reserves must be maintained to meet additional requirements which may arise; a ratio of one for every 6 persons employed for guarding tasks is the minimum. 13. The Contractor is required to take all reasonable steps to avoid changes in staff assigned to, and approved for, the guard force. Where the Contractor proposes such a change, the DO should be given not less than one month's notice. If circumstances wholly beyond the Contractor's control prevent the giving of such a period of notice, the Contractor is required to give the maximum period of notice possible. HOURS OF WORK 14. A daily record of hours and shifts worked by each individual is to be kept on site by the Contractor for the regular inspection by the DO. 3 15. Normal hours of work should be 48 hours per week; as an exception, an extra shift or number of hours may be worked up to a maximum of 56 hours in a period of 7 days. A Guard or Supervisor, having worked 56 hours in 7 consecutive days, must be given 48 hours consecutive time off by the Contractor unless there is an emergency whilst he is waiting for a replacement. Over an agreed reference period, normally 17 weeks but in certain circumstances (as set out in the EU WTD) up to 52 weeks, the contractor is to ensure that his employees do not exceed an average of 48 hours of weekly working time. 16. Whenever a Guard or Supervisor leaves his post (e.g. for a rest, meal or tea break) the Contractor is required to provide for his duties to be assumed by a replacement guard or supervisor. CLOTHING REQUIREMENT 17. The Contractor is to ensure that each guard or supervisor accepted by the DO for employment is dressed in a clean, presentable and military style uniform (including head wear) and that he has stout, clean footwear. The uniform is to be approved by the DO in accordance with Section 2 of the Uniforms Act 1984. 18. The Contractor is to provide 'foul weather' clothing for each Guard and Supervisor when on duty which, when worn, will not impede the execution of their tasks. EQUIPMENT REQUIREMENT 19. The Contractor is to provide for each guard or supervisor a high intensity torch, whistle, personal attack alarm, safety helmets and safety equipment to undertake the contract. 20. The Contractor is to provide the necessary number of under vehicle mirrors (with light facilities) to meet the requirement to search vehicles at each site. 21. The Contractor is to provide guards and supervisors, whilst on duty, with a reliable man-portable personal radio, and it’s accompanying controlling base station, to a scale to be agreed between the Contractor and the DO.