UK CMR Charts
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Figure 1.1 Communications industry revenues £billions 5 yr 1 year CAGR 60 52.4 54.2 54.8 53.4 53.4 53.2 1.2 1.1 1.1 1.1 1.2 1.1 - 0.3% 0.3% 10.6 11.0 11.2 11.1 11.7 12.3 Total 40 Radio 3.5% 0.6% 42.0 42.5 20 40.7 41.2 40.5 39.7 TV 4.9% 3.0% Telecoms 0 -1.9% -0.5% 2006 2007 2008 2009 2010 2011 Note: Includes licence fee allocation for radio and TV, Figures are in nominal terms 1 Figure 1.2 Digital communications service availability UK UK Platform UK 2011 England Scotland Wales N Ireland 2010 change Fixed line 100% 100% 0pp 100% 100% 100% 100% 2G mobile1 99.7% n/a n/a 99.8% 99.2% 99.2% 98.7% 3G mobile2 99.1% n/a n/a 99.7% 97.0% 97.6% 88.3% Cable broadband3 44% 44% 0pp 47% 35% 23% 29% LLU4 92% 89% +3pp 93% 84% 88% 79% FTTC5 31% 16% +15pp 33% 10% 17% 87% Superfast broadband 60% 53% +7pp 62% 42% 34% 94% Digital satellite TV 98% 98% 0 - - - - Digital terrestrial TV6 97% 85% 12pp 98% 99% 98% 66% DAB BBC Network7 94.3% 92% +2.3pp 95.5% 90.9% 85.9% 85.4% DAB commercial 85% 85% - 90% 75% 60% - network (Digital One)8 Sources: Ofcom and operators: 1. Proportion of premises that have outdoor 2G mobile coverage from at least one operator. Data are not comparable with previous report due to changes made by the mobile operators in the methodology used to calculate coverage . 2. Proportion of premises that have outdoor 3G mobile coverage from at least one operator. Data are not comparable with previous report due to changes made by the mobile operators in the methodology used to calculate coverage. 3. Proportion of homes passed by Virgin Media’s cable broadband network, May 2012; excludes households that are not also able to receive Virgin Media’s cable fixed telecoms and/or pay-TV services. 4. Proportion of homes connected to an LLU-enabled BT local exchange, December 2011; 5. Ofcom estimate of proportion of homes able to receive FTT services based on the proportion of homes in FTTC-enabled BT local exchange areas, March 2012; 6. Calculations based on the estimated proportion of homes that can now receive at least 17 channels, versus the coverage of the DTT signal prior to digital switch-over. 7. BBC National DAB network coverage as of April 2012 http://stakeholders.ofcom.org.uk/broadcasting/radio/coverage/dab-coverage/ 8. Digital One coverage (indoor proportional method – households), April 2012 http://stakeholders.ofcom.org.uk/broadcasting/radio/coverage/dab-coverage/ 1 Figure 1.3 Household internet take-up Proportion of adults (%) 100 Internet 80 76 80 71 72 74 7777 79 PC / laptop 68 67 73 75 74 76 68 71 72 64 67 67 Total 60 60 65 65 60 58 broadband 52 42 Fixed 40 41 38 39 broadband 31 32 27 30 Mobile data 21 user 20 20 17 12 15 13 Internet on mobile 0 Mobile 2005 Q1 2006 Q1 2007 Q1 2008 Q1 2009 Q1 2010 Q1 2011 Q1 2012 Q1 broadband QE1: Does your household have a PC or laptop computer? / QE2: Do you or does anyone in your household have access to the Internet/Worldwide Web at HOME (via any device, e.g. PC, mobile phone etc)? / QE6: Which of these methods does your household use to connect to the Internet at home? Source: Ofcom technology tracker, Q1 2012. Base: All adults aged 16+ (n=3772) Note 1: “Internet on mobile” is the % of adults who use a mobile phone for any of the following activities: Instant messaging, Downloading Apps or programs, Email, Internet access, downloading video, video streaming, visiting social networking sites.Note 2: From,Q1 2009 the ‘Internet’ figure includes those who access the internet on mobile phones. 2 Figure 1.4 Take-up of key comms services Percentage point change vs 2011 +2 +1 -1 +2 +5 +1 +1 +5 +12 +5 +7 -4 +10 100% 80% 60% 98% 92% 84% 40% 76% 72% 55% 47% 20% 43% 39% 17% 10% 13% 11% 0% 5% Source: Ofcom research, Q1 2012. DAB take-up from RAJAR Q1 2012. Base: All adults aged 16+ (n=3772) Base for DTV and Smart TV: Households with a TV Mobile telephony, smartphone and e-reader figures refer to personal take-up, all other figures refer to household take-up 3 Figure 1.5 Take-up of superfast broadband services Superfast connections (millions) Superfast as a % of all connections 2.0 8 6.6 Superfast 1.5 5.5 6 connections 4.3 (left axis) 1.0 4 2.9 Superfast 2.1 1.4 as % of all 1.1 connections 0.5 1.2 2 0.9 (right axis) 0.6 0.4 0.2 0.0 0 Q4 2010 Q1 2011 Q2 Q3 Q4 Q1 2012 Source: Ofcom / operators Note: Includes estimates where Ofcom does not receive data from operators 4 Figure 1.6 Average time per day spent using communications services Minutes per day 242 250 216 2006 200 182 175 2011 150 100 50 27 29 14 12 14 11 0 TV Radio Internet on PC/laptop Mobile phone Fixed phone Source: Ofcom / BARB / RAJAR / Nielsen Netratings (home use only) / Strategy Analytics Note: Daily figures for mobile voice & data and fixed voice were calculated from monthly data on the assumption that there are 30.4 days in the average month; for the internet consumption figures relate to March of each year, and 31 days was used; the estimated internet consumption on a PC/laptop figures include the use of online applications such as streaming media and only include use at home; mobile telephony figures are Ofcom estimates based on message volume data and Ofcom Digital Day research conducted in 2010 5 Figure 1.7 Claimed volume of letters sent in an average Claimed volume of letters received in an month average week Estimated average Average number of letters 20 or more 1 30 or more 2 number of letters sent per month = 3.2 /cards received 10 to 20 items 5 20 to 30 items 7 = 8.5 per week or 34 per month 5 to 10 items 14 10 to 20 items 20 3 or 4 items 19 5 to 10 items 30 1 or 2 items 29 3 or 4 items 18 Don't always send 23 post each month 1 or 2 items 14 Don't always receive post Don't send mail 8 8 each week Don't know 1 Don't know 1 0 20 0 20 % of consumers % of consumers Source: Ofcom Post Omnibus 2011 - fieldwork 1st Dec – 13th Dec 2011. Base: All consumers responsible for sending or receiving post (n= 3621). Question: ‘Approximately how many letters and cards, do you personally send in an average month? This should exclude any items you send from home in connection with running a business, if you do this from home. We will ask about parcels separately.’ Question: ‘Approximately how many letters or cards do you receive in an average week? Please don’t include parcels, we will ask you about these separately.’ 6 Figure 1.8 Use of converging platforms Statistically significant year-on-year changes (percentage points) +3 +2 +7 +4 +2 +6 +4 +2 +10 -10 -5 +14 - +3 +6 50 40 30 44 46 following (%) 20 39 40 39 39 40 31 35 10 23 16 17 14 11 8 0 their household does the Data over mobile Data over mobile Data over mobile Data over mobile Data over mobile Radio over internet Radio over internet Radio over internet Radio over internet Radio over internet TV/ video over internet TV/ video over internet TV/ video over internet TV/ video over internet TV/ video over internet Proportion of individuals who claim that someone in UK England Scotland Wales N Ireland Source: Ofcom research, Quarter 1 2012 Base: All adults aged 16+ (n = 3772 UK, 2251 England, 500 Scotland, 513 Wales, 508 Northern Ireland) QE5A-B. Which, if any, of these do you or members of your household use the internet for whilst at home? QD28A-B. Which, if any, of the following activities, other than making and receiving calls, do you use your mobile for?/ Includes download free applications, download paid for applications, send/ 7 receive emails, accessing the internet, connecting to the internet using Wi-Fi, using VoIP service, download a new video clip, video streaming, TV streaming, accessing/ receiving, sports/ team news/ scores, accessing/ receiving news, use IM/ Instant messaging 7 A2 – Which one of these would you miss doing the most? Base: All adults aged 16+ (3244 in 2005, 2905 in 2007, 1824 in 2009, 2117 in 2010), adults aged 16-24 (530 in 2005, 413 in 2007, 253 in 2009, 295 in 2010), adult Source: Ofcom research, fieldwork carried out by Saville Rossiter-Base in April to May 2009 and September to October 2010 Figure 1.9 Which media activity UK adults would miss the most Use a portable media 5 3 player (2009 onwards) 13 5 4 4 3 8 Watch videos/ DVDs 8 9 10 6 Play console/ computer 12 15 17 games 12 17 Listen to a portable music 8 13 device/ MP3 player 11 18 13 Listen to music on a hi-fi/ 10 CD or tape player Read newspapers/ magazines Listen to the radio 52 50 44 44 46 Use the internet via computer/ laptop Use a mobile phone Watch television 2005 2007 2009 2010 2011 Source: Ofcom media literacy research, fieldwork carried out by Saville Rossiter-Base A2 – Which one of these would you miss doing the most? Base: All adults aged 16+ (3244 in 2005, 2905 in 2007, 1824 in 2009, 2117 in 2010, 1823 in 2011).