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(Faqs) Regarding the Project to Cooperate with Bangkok Bank to Develop KMUTT Towards a Digital University

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(Faqs) Regarding the Project to Cooperate with Bangkok Bank to Develop KMUTT Towards a Digital University Frequently Asked Questions (FAQs) regarding the project to cooperate with Bangkok Bank to develop KMUTT towards a digital university About the project: 1. The project to cooperate with Bangkok Bank to develop KMUTT towards a digital university: Definition and background The project to cooperate with Bangkok Bank to develop KMUTT towards a digital university is a project designed to support the application of digital technology to develop the services and operations of the university (which also include financial transactions), and for the university to achieve its goal of becoming a cashless society. KMUTT invited several banks to submit proposals to support the project and become a co-developer of the project. The banks that submitted proposals were: Bank of Ayudhya, Siam Commercial Bank, Krung Thai Bank, Kasikorn Bank and Bangkok Bank. After consideration of the project proposals submitted to the university, Bangkok Bank’s proposal was deemed to offer support that has greater benefits for the university. Therefore, KMUTT has chosen Bangkok Bank as its co- developer of the project to develop KMUTT towards becoming a digital university. 2. Why does the university have to co-operate with the bank and why Bangkok Bank? In order for KMUTT to become a digital university and enact the form of a cashless society, financial transaction development is involved. The use of smart cards (debit cards), digital IDs, QR codes and mobile applications will increase and they will be served through digital technology. The university and the bank need to work together to connect the financial information system of the bank to the information system provided by KMUTT. This is for the convenience of users and providers following the 3S1M2L (one-stop service, self-service, e-service, mobile, less paper, bilingual) policy. In order for the bank to do this, a specific agreement needs to be entered into between KMUTT and the bank. The bank needs to consider the appropriateness of which areas it should co-develop with the university in the same way it has previously done for other universities (prior to KMUTT). As the number of transactions KMUTT currently makes is high, it is difficult to negotiate partnerships with many banks. Consequently, KMUTT has chosen to cooperate with only one bank. 1 | Page Prepared by Strategic Communication & Marketing Unit 3. What are the benefits the university will receive from the bank? Bangkok Bank is one of the leading commercial banks in Thailand. It provides quality financial services, aiming to fulfil the needs of customers. It is well equipped with high quality personnel, modern technology and systems, and universality. Collaborating with Bangkok Bank can help KMUTT to access advanced technology that will support it in becoming a digital university faster, with a worthwhile budget in terms of investment in IT and human resources. Bangkok Bank is a partner that can cooperate in systems development with KMUTT in the long term. The ultimate benefit that Bangkok Bank can offer to the university is its ability to bring in all resources (including proposals in finance, services and applications) to develop services for students and staff, and to support learning and teaching as well as university operations. This will enhance and improve the university’s applications and become well-integrated with the applications offered by the bank. 4. What are the benefits the students and staff of KMUTT will receive from this project? In addition to digital services based on the roadmap of transforming into a digital university, benefits that students and university personnel will receive in financial transactions are summarized in the table below. Fee rate comparisons for KMUTT’s students based on types of service Type of service Rates as agreed with Bangkok Previous rates Bank 1. Payment of tuition fees to 1.1 10 baht per transaction The university has main the university – Bualuang (Bangkok Bank branches) payment channels through five Smart Bill Payment through 1.2 0 baht per transaction (ATM banks include Bangkok Bank, the following channels: Bangkok Bank) Krungthai Bank, Bank of 1.1 Bank branches 1.3 0 baht per transaction Ayudhya, Kasikorn Bank and 1.2 ATM (through Bangkok Bank system) Siam Commercial Bank * 1.3 Mobile Banking and 1.4 5 baht per transaction 1.1 10 baht per transaction Internet Banking (through Bangkok Bank system) (branches of the five banks) 1.4 Direct Debit 1.5 Card usage fee of 0% 1.2 10 baht per transaction 1.5 Credit Card (Bangkok Bank Credit Card) (ATM five banks) 1.3 10 baht per transaction (or as per bank announcement) 1.4 10 baht per transaction 1.5 Card usage fee of 1% 2. Other money transfer 5 baht per transaction (transfer 5 baht per transaction (transfer services to students’ to Krungthai Bank) to Krungthai Bank) accounts (transfer fees for 5 baht per transaction (transfer 10 baht per transaction local and cross zones) to Bangkok Bank) ** (transfer to other banks) 8 baht per transaction (transfer to other banks) ** 2 | Page Prepared by Strategic Communication & Marketing Unit 3. Five-year student card fee Entrance fee 0 baht Student card fee 100 baht (paid (Academic Year 2018 – Annual fee 0 baht to the university) 2022) 4. SMS fee 0 baht As charged by the bank 5. Account maintenance fee - No minimum balance required; As charged by the bank an account with at least one - Account maintenance fee of activity per year will be exempt 50 baht per month for an from the fee account with less than 2,000 - The bank will extend the period baht in balance and no activity to obtain the card to more than for one year or more 60 days (pending consideration - Account that has been by the university) opened but the card has not been obtained within 60 days, 100-baht fee will be required for a new card * Five academic year contract (2018 – 2022). If student status at the university ends, he/she is no longer entitled to the benefits. ** Currently at the rate of 10 baht per transaction; the new rate will be in effect from January 2019 onwards. Fee rate comparisons for KMUTT personnel based on types of service Type of service Rates as agreed with Bangkok Previous rates Bank 6. Monthly salary 0 baht per transaction (transfer to 5 baht per transaction (transfer fees for local and Bangkok Bank) (Bangkok Bank and Kasikorn across zones) 8 baht per transaction (transfer to Bank) * Kasikorn Bank) 7. Other money transfer 0 baht per transaction (transfer to 5 baht per transaction (transfer services to students’ accounts Bangkok Bank) ** to Bank of Ayudhya) (transfer fees for local and 8 baht per transaction (transfer to 10 baht per transaction across zones) other banks) ** (transfer to other banks) 8. Five-year personnel card Entrance fee 0 baht As charged by the bank fee (Academic Year 2018- Annual fee 0 baht 2022) 9. SMS fee 0 baht As charged by the bank 10. Account maintenance fee - No minimum balance required; As charged by the bank account with at least one - Account maintenance fee of movement activity per year will be 50 baht per month for an exempt from the fee account with less than 2,000 - The bank will extend the period baht in balance and no to obtain the card to more than 60 activity for one year or more days (pending consideration of - Account that has been the university) opened but the card has not 3 | Page Prepared by Strategic Communication & Marketing Unit been obtained within 60 days, 100 baht fee will be required for a new card * Five academic year contract (2018-2022). If employment status at the university ends, he/she is no longer entitled to the benefits. ** Currently at the rate of 10 baht per transaction; the new rate will be in effect from January 2019 onwards. About debit cards and opening a Bangkok Bank account: 5. What is the official name of the card? The debit card co-launched by KMUTT and Bangkok Bank for students and personnel of KMUTT is to be known as the KMUTT Mod D Card. 6. Why are the logos on the debit card co-launched by KMUTT and Bangkok Bank larger and located in more places on the card when compared to other universities’ cards? According to Bank of Thailand regulations, every debit card must have a domestic clearing network while an international clearing network is the choice of the bank. When the bank enters any network, the logo of that network has to be presented in accordance with the symbolic features, position and size required by the network. This is normal practice in the financial industry to prevent card fraud. Bangkok Bank has chosen the domestic clearing network ‘Thai Payment Network’ and international clearing network ‘UnionPay’; therefore, the two logos have to be presented in the spots required by the networks. (Banks that choose VISA as their domestic and international clearing network can position the VISA logo in only one place on the card.) 7. Why is the KMUTT identity design displayed on the card not as outstanding and beautiful as the original card? KMUTT negotiated with the bank regarding the KMUTT identity and the bank agreed to put it in the upper left corner of the card, which is the most important position following the principles of design. Other logos and symbols displayed on the card are there because the bank must comply with its obligations to its clearing networks as described in article 4. The bank is required to participate in the project as described in 2., and KMUTT must respect the obligations of the bank as its contract party.
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