E-Commerce Markets

Payment Preferences for the 12 Largest Cross-Border E-commerce Markets

1. CHINA Charge & Pre-paid card6 deferred debit 5 1% 4% Cash on delivery 1% card 6% Bank transfers4

E-commerce Market Credit/debit 16% 3 cards $1.94 1 Alternative payments2 Trillion Tenpay, Alipay, Union Pay, WeChat Pay, QQ 71% Wallet, Baidu Wallet

2. UNITED STATES 1% Postpay13 12 3.2% Cash on delivery 3.4% Other14

5.9% Bank transfers11 Credit/debit cards Visa, MasterCard, 52% American Express8 Deferred E-commerce Market charge & 10.5% 10 debit cards $602 Billion7 Alternative payments PayPal, Apple Pay, Amazon 24% Pay, Google Pay9

3. UNITED KINGDOM

5% Direct debit 3% Bank transfers

7% Other

Credit/debit 7% Cash on delivery E-commerce Market 53% cards16 $226 Billion15 Alternative payments PayPal, Google Pay, Amazon 25% Pay, Apple Pay

4. JAPAN

2% Buy now pay later22 2% Deferred charge card 4% Cash on delivery Alternative 1% Pre-paid card payments Yahoo! Wallet, Rakuten E-commerce Market Wallet, Suica, 7% 21 PayPal $166 8% Bank transfer20 Billion17 Credit/Debit Cards: American Express, 16% Post-pay19 60% Mastercard, Visa18

5. GERMANY

2% Other 2% Pre-paid cards27

4% Cash on delivery Bank transfer24 Giropay, SOFORT Deferred charge 28% 9% cards E-commerce Market

Credit/debit 12% cards $81 23 Billion Alternative Buy now pay later payments25 PayPal, RatePAY, Klarna, Google Pay, 18% Aﬃrm26 25% Paydirekt

6. SOUTH KOREA Virtual bank Carrier transfer 3.1% billing 3.2% Alternative payments kakaopay, Samsung Pay, 35.8% 29 12.8% Bank transfer UnionPay, NPay

International E-commerce Market credit/debit cards VISA, Mastercard, $66 15.4% 28 AMEX Billion Local credit/debit 29.7% cards

7. FRANCE

Buy now Prepay 2% Other Cash on 2% pay later 2% 4% delivery Credit cards Cartes Bancaires, VISA, 37% American Express31 14% Bank transfer E-commerce Market $43 Billion30

Charge and Alternative 15% deferred debit card 24% payments

8. INDIA Charge & deferred 3% debit cards 1% Prepay

14% Cash on delivery 33% Credit/Debit cards33

E-commerce Market 16% Bank transfer $32 Billion32 Credit cards 17% Alternative payments 32% Airtel Money, PayPal

9. CANADA

Cash on 2% Other 1% Prepaid 3% delivery

11% Bank transfer E-commerce Market $25.4 Alternative Billion34 18% payments PayPal 65% Credit/Debit cards35

10. BRAZIL

1% Charge & deferred debit cards 1% Prepaid 1% Cash on delivery 10% Bank transfer 60% Credit/Debit cards37

Alternative E-commerce Market payments Qiwi, Yandex, ApplePay, 11% Visa Wallet $20 Billion36

16% Post-pay

11.(TIE) RUSSIA

2% Prepaid cards 2% Other 8% Charge & deferred cards 42% Credit/Debit cards39 Cash on delivery 9% E-commerce Market $19 12% Bank transfer 38 Billion Alternative payments Qiwi, Yandex, ApplePay, 12% Visa Wallet

11.(TIE) INDONESIA

3% Charge & deferred cards 2% Other

14% Cash on delivery 29% Bank transfer41

E-commerce Market $19 Billion40

25% Alternative payments 27% Credit/debit cards

12. SPAIN

4% Other 6% Charge & deferred cards

Credit/Debit 8% Cash on delivery 39% cards43 E-commerce Market

13% Bank transfer $18 Billion42 Alternative payments, PayPal, ApplePay, Google Pay, Amazon 30% Pay, Bizum

About Flow Most e-commerce businesses struggle with the complexities of selling their products internationally. The problem is they don’t have the tools nor the exibility they need to sell cross border, and existing solutions are missing the mark. At Flow, we believe cross-border e-commerce should simply work. Our solution empowers online merchants to market, sell and ship products to customers everywhere, enabling those consumers to have simple and easy local shopping experiences. Flow’s solution oers multi-currency pricing, direct international shipping, local payment options, well-dened taxes and duties, and simple returns. Now global brands like MVMT Watches, MZ Wallace, Charles & Colvard and others can increase their customer conversion and grow international revenue.

SOURCES 1EMarketer, Global E-commerce 2019, May 2019 https://www.emarketer.com/content/global-ecommerce-2019

2WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

3WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

4WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

5WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

6WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

7Digital Commerce 360, US ecommerce sales grow 14.9% in 2019, February 2020 https://www.digitalcommerce360.com/article/us-ecommerce-sales/

8WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

9WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

10WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

11WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

12WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

13WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

14WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

15Growcode, Ecommerce in the UK - Trends, Forecasts and Statistics, October 2019 https://www.growcode.com/blog/ecommerce-uk/

16JP Morgan, 2019 Global Payments Trends Report - United Kingdom Country Insights https://www.jpmorgan.com/merchant-services/insights/reports/united-kingdom

17BTrax, Business in Japan: Selling in Japan, Economic Landscape 2019 https://blog.btrax.com/e-commerce-trends-in-japan/#:~:text=The%20e%2Dcommerce%20landscape%20in,%2C%20and%2011.3%25%20digital%20content

18WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

19WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

20WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

21WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

22WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

23eMarketer, Germany Ecommerce 2019 https://www.emarketer.com/content/germany-ecommerce-2019

24WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

25JP Morgan, E-commerce Payment Trends: Germany, 2019 https://www.jpmorgan.com/merchant-services/insights/reports/germany

26WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

27WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insight

28EcommerceDB, The eCommerce Market in South Korea, 2019 https://ecommercedb.com/en/markets/kr/all

29Rapyd, South Korea eCommerce Trends and Merchant’s Guide, 2020 https://www.rapyd.net/blog/south-korea-ecommerce-trends-and-merchants-guide/

30EcommerceDB, The eCommerce Market in France, 2019 https://ecommercedb.com/en/markets/fr/all

31WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

32EcommerceDB, The eCommerce Market in India, 2019 https://ecommercedb.com/en/markets/in/all

33WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

34EcommerceDB, The eCommerce Market in Canada, 2019 https://ecommercedb.com/en/markets/ca/all

35WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

36Reuters, Brazil ecommerce jumps 57% in first five months of 2020 fueled by COVID-19, 2020 https://www.reuters.com/article/brazil-ecommerce/brazil-ecommerce-jumps-57-in-first-five-months-of-2020-fueled-by-covid-19-idUSL1N2E02QI

37WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

38EcommerceDB, The eCommerce Market in Russia, 2019 https://ecommercedb.com/en/markets/ru/all

39WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

40EcommerceDB, The eCommerce Market in Indonesia, 2019 https://ecommercedb.com/en/markets/id/all

41WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights

42EcommerceDB, The eCommerce Market in Spain, 2019 https://ecommercedb.com/en/markets/es/all

43WorldPay Global Payments Report 2020 https://worldpay.globalpaymentsreport.com/#/en/insights