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GLOBAL PRIVATE EQUITY REPORT 2018 About Bain & Company’s Private Equity business Bain & Company is the leading consulting partner to the private equity (PE) industry and its stakeholders. PE consulting at Bain has grown sevenfold over the past 15 years and now represents about one-quarter of the firm’s global business. We maintain a global network of more than 1,000 experienced professionals serving PE clients. Our practice is more than triple the size of the next largest consulting company serving PE firms. Bain’s work with PE firms spans fund types, including buyout, infrastructure, real estate and debt. We also work with hedge funds, as well as many of the most prominent institutional investors, including sovereign wealth funds, pension funds, endowments and family investment offices. We support our clients across a broad range of objectives: Deal generation. We help develop differentiated investment theses and enhance deal flow by profiling industries, screening companies and devising a plan to approach targets. Due diligence. We help support better deal decisions by performing commercial due diligence, using operational due diligence to assess performance improvement opportunities, and providing a post-acquisition agenda. Immediate post-acquisition. We support the pursuit of rapid returns by developing a strategic value-creation plan for the acquired company, leading workshops that align management with strategic priorities and directing focused initiatives. Ongoing value addition. We help increase company value by supporting revenue enhancement and cost reduction and by refreshing strategy. Exit. We help ensure that funds maximize returns by identifying the optimal exit strategy, preparing the selling documents and prequalifying buyers. Firm strategy and operations. We help PE firms develop distinctive ways to achieve continued excellence by devising differentiated strategies, maximizing investment capabilities, developing sector specialization and intelligence, enhancing fund-raising, improving organizational design and decision making, and enlisting top talent. Institutional investor strategy. We help institutional investors develop best-in-class investment programs across asset classes, including private equity, infrastructure and real estate. Topics we address cover asset class allocation, portfolio construction and manager selection, governance and risk management, and organizational design and decision making. We also help institutional investors expand their participation in private equity, including through coinvestment and direct investing opportunities. Bain & Company, Inc. 131 Dartmouth Street Boston, Massachusetts 02116 USA Tel: +1 617 572 2000 www.bain.com Global Private Equity Report 2018 | Bain & Company, Inc. Contents Responding to the challenge . pg . iii 1. The private equity market in 2017: What happened? . pg . 1 Investments: Searching for value in a crowded market . pg . 1 Exits: More discipline, more value . pg . 9 Fund-raising: The good times roll on . pg . 14 Spotlight on long-hold funds: Opening up new horizons . pg . 21 Returns: Strong momentum, but for how long? . pg . 24 Key takeaways . pg . 30 Spotlight on retail healthcare: An island of growth . pg . 31 2. Creating value from the inside out . pg . 37 Fit-for-purpose talent: Matching leaders to mission-critical roles . pg . 37 Commercial excellence: Accelerating organic revenue growth . pg . 45 Digital savvy: Seizing opportunity amid rapid change . pg . 51 Spotlight on Amazon: Coping with the Amazon factor in due diligence . pg . 62 3. Beating corporate buyers at their own game . pg . 67 Page i Global Private Equity Report 2018 | Bain & Company, Inc. Page ii Global Private Equity Report 2018 | Bain & Company, Inc. Responding to the challenge Dear Colleague: Overall, 2017 delivered very good news for the private equity industry. It was a year of increasing investment, strong exit markets, attractive returns and hot fund-raising activity. All of this good news has attracted so much attention (and capital), however, that the industry’s structural challenges have sharpened. If it’s possible, fund-raising has been too good, with an unprecedented $3 trillion raised over the past five years. Investment dollars are indeed up, but deal count has dropped substantially since 2014. Multiples are at all-time highs, with around half of all companies acquired priced in excess of 11 times earnings before interest, taxes, depre- ciation and amortization. In such a frothy environment, how can funds generate the attractive returns their limited partners expect? First, we need to remember that “the end of private equity as we know it” has been proclaimed before. Over the past decade, we’ve confronted the specter of large-scale insolvency in portfolios, debt refinancing cliffs that seemed impossible to scale, lower returns that bit into LP confidence, and exit issues amid market volatility and buyer-seller valuation gaps. Each time, the PE industry has responded by continuing to evolve and continuing to deliver for its constituents. Private equity is nothing if not a resilient business. So, how is the industry responding to the current situation? As ever, funds are turning to a mix of tactics and strategies. On the tactical side, we see general partners aggressively assessing and measuring portfolio manage- ment talent, an area where the margins for error are thin and getting thinner. They are also exploring how the pace of technological change is altering industry profit pools, with an eye toward taking advantage of new oppor- tunities before others see them and avoiding pitfalls prior to investment. The GP mindset around assessing risks and opportunities over a typical holding period hasn’t changed. Yet funds do require new tools and lenses to understand how technology affects industries, as evidenced by the rapid ascent of Amazon and its impact on retailers, consumer products companies, distributors, equipment manufacturers and many other businesses. The good news is that these changes and shifts can all be analyzed and understood. PE firms are also continuing to hone their activist approaches to creating value in partnership with management. Gone are the days of investing passively and simply trusting management to get the job done. That’s an unfair expectation, really. Given current asset prices, rapidly changing industries and markets, and the need in many cases to transform the value of assets acquired, few management teams are prepared from day one to take on all the challenges. One example of this spirit of partnership in the business-to-business space is the emergence of aggressive commercial excellence programs to stimulate organic growth, which has been elusive in many indus- tries since the Great Recession. Funds are applying many other approaches to working with management on both the revenue and cost sides. Strategically, there are plenty of deals out there to be done that could absorb the record amount of dry powder raised by GPs. During 2017, more than 38,000 companies were bought and sold globally, but private equity accounted for less than 10% of those deals. Increasing the industry’s share of the M&A market by winning more large-scale deals is an obvious way to invest the mountain of cash raised. The question is, how? PE firms need to earn greater equity returns than the corporate buyers they compete against, and the deal peak of 2006–07 offered Page iii Global Private Equity Report 2018 | Bain & Company, Inc. many cautionary tales about the cost of overreaching. For larger firms, the answer may lie in becoming more like a “corporate,” albeit one that is more efficient and aggressive in all respects. That means using scope and scale deals to add large assets to equally large platforms, capturing synergies and playing the same game as many corporations, only with a higher bar. We hope you will enjoy the discussion of many of these topics in Bain’s latest Global Private Equity Report. Best wishes for a prosperous 2018! Hugh MacArthur Head of Global Private Equity Page iv Global Private Equity Report 2018 | Bain & Company, Inc. 1. The private equity market in 2017: What happened? The global private equity (PE) industry posted another solid year in 2017, as buyout value and exits both showed healthy gains. Firms closed out the strongest five-year stretch for fund-raising in the industry’s history as limited partners (LPs) continued to respond to PE’s outperformance vs. other asset classes by flooding the market with new capital. Growing investor enthusiasm produced the largest buyout funds ever raised in the US, Europe and Asia, and served as a ringing endorsement of the industry’s prospects in the years ahead. But it also intensified the pressure on general partners (GPs) to keep the good times rolling. That won’t be easy. While GPs worked hard to put all their new capital to work, they continued to run into road- blocks that limited the number of deals closed during the year. Heavy competition for assets and record-high deal multiples made it increasingly difficult to find new targets and close new transactions at attractive prices, a trend that has put downward pressure on deal numbers for the past several years. As we’ll explore in greater depth in Sections 2 and 3, the challenge in the years ahead will be to find new ways to generate growth and underwrite value. In 2017, however, the industry had plenty to celebrate. • • • Investments: Searching for value in a crowded market Despite the increasingly difficult environment for finding

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