Homelessness handbook and surrounding areas Introduction Accommodation

If you are in Evesham or St Pauls Hostel the surrounding area and Direct access hostel. 46 bed spaces including 40 you are homeless, face male and 6 female. Referrals are either made direct the risk of homelessness to hostel or via LinkUp. or worried about being made homeless, then you St Pauls Hostel, Hillborough, Tallow Hill, may find this information Worcester, WR5 1DB handbook useful. Tel: 01905 723729 www.stpaulshostel.co.uk This guide provides an Night Assessment Centre overview of the range of potential provision available Managed by St Pauls Hostel in partnership with in and around Evesham to Worcester YMCA. Open during coldest months of meet the accommodation the year. Providing shelter and support to people and other support needs who would otherwise sleep on the streets. of those that are homeless, For further information visit www.stpaulshostel.co.uk. or are likely to become homeless. Worcestershire Homeless Intervention Team (WHIT) You will find information on who to talk to about trying WHIT engage directly with rough sleepers to to find accommodation, provide support and advice on routes into health issues involved with accommodation. The team have a remit to provide homelessness and other a service across the County. Referrals for service more general support are made through LinkUp available. Tel: 0844 346 0014 or 01905 739395 Email: [email protected] For those who are migrant or seasonal workers Worcestershire LinkUp there is also a section on additional support available Single point of contact for clients and services specifically for you. looking for accommodation or support for single homeless people. Tel: 0844 346 0014 [email protected] www.stpaulshostel.co.uk

2 SHINE Floating Support Stonham Services Shine is a floating support service for Substance misuse support service, young people aged 16–25. We provide offender support service, homelessness advice and support, giving young prevention services, mental health people the confidence to take control of support, women and domestic violence their lives. The main goal is to help find support, young people’s services. permanent accommodation, and give Stonham, 98c Blackpole Trading Estate West, them the life skills they need to lead full Worcester, WR3 8TJ. and independent lives. Tel: 01905 756277 Rooftop Housing Group, 70 High Street, www.homegroup.org.uk/stonham Evesham, Worcestershire, WR11 4YD. Tel: 01386 420800 www.rooftopgroup.org

Shelter - Housing Advice Helpline Homelessness Citizens Advice Bureau You don’t have to be living on the street Advice and information on a range of to be homeless. You may be legally issues, including, housing, benefits, classed as homeless if you are sleeping consumer, employment, money and debt. on a friend’s sofa, staying in a hostel, or Worcester suffering from overcrowding or other bad The Hopmarket, The Forgate, conditions. Worcester, WR1 1DL. Tel: 0808 800 4444 Tel: 0844 4111 303 www..shelter.org.uk www.cabwhabac.org.uk

Evesham 13 Port Street, Evesham, Worcestershire. South Worcestershire Nightstop Tel: 01386 712101 Emergency short-term overnight Email: enquiries@.cabnet.org.uk accommodation home homeless young www.wychavon.cab.org.uk people aged 16-25. Elgar Housing Association, Partnership House, Grovewood Road, Malvern, Worcestershire WR14 1GD. Tel: 01684 579349 www.depaulnightstopuk.org

3 YMCA The Bubble Project Foyer and hostel accommodation for Support for under 18’s who are worried people who find themselves homeless or about becoming homeless. at risk of being homelessness. Helping YMCA, Henwick Road, Worcester, WR2 5NS. young people build a future. Support for the people and organisations of Evesham. Tel: 01905 423197 www.ymcaworcester.org.uk Worcester Henwick Road, Worcester, WR2 5NS. Tel: 01905 423197 www.ymcaworcester.org.uk [email protected]

Redditch Church Hill Centre, Wychavon District Council Loxley Close, , B98 9JG. Tel: 01527 61643 Housing Department www.housing.ymca.org.uk For advice on preventing homelessness [email protected] and housing advice. Civic Centre, Queen Elizabeth Drive, , Worcester, WR10 1PT. Tel: 01386 565020 www.wychavon.gov.uk Maggs Day Centre A direct access day centre with food, shelter, support, washing/bathing facilities and laundry facilities. St Albans, Deansway, Worcester, WR1 2JD. Tel: 01905 25027 www.maggsdaycentre.co.uk [email protected]

4 Health

Waterside Mental Health Substance Misuse Day Hospital Work with individuals where alcohol Evesham Community Hospital, Waterside, misuse contributes to continued Evesham, Worcestershire, WR11 1JT. homelessness. Provides a link between Tel: 01386 502510 homeless services and treatment services. www.nhs.uk Harm reduction advice. Link Worker, St Paul’s Hostel, NHS Hillborough,Tallow Hill, Worcester, WR5 1DB. Worcestershire Tel: 01905 723732 www.stpaulshostel.co.uk

Evesham and Pershore Mind For better mental health. Wallace House Community Centre, Oat Pathways to Recovery Street,Evesham, Worcestershire, WR11 4PJ. Pathways to Recovery is an integrated Tel: 01386 429 454 and comprehensive substance misuse [email protected] programme for adults and young people. 23 Vine Street, Evesham, Worcestershire, WR11 4RL. Tel: 01386 444380 www.cri.org.uk

Recovery Cafe A cafe and support network run solely by service users for individuals who are in recovery from substance dependency. Rethink Thursday 4-7pm. For people living with mental illness. Evesham Methodist Church, 71 Bridge Street, Evesham 28a Avenue Road, Malvern, Worcestershire, WR14 3BG. [email protected] Tel: 01684 573335 www.rethink.org

5 General support

Evesham Minor Injuries Unit Job Centre Plus Located in the The Larkin Building Information and advice on jobs and adjacent to the main hospital entrance. training, childcare and benefits. 24 hour nurse led service (no Evesham Community Contact Centre, appointment necessary) for the treatment Abbey Road, Evesham, Worcestershire, of soft tissue injuries, minor wounds/ WR11 4SA. burns, fractures, minor eye/ENT Tel: 01386 504200 problems and provision of emergency www.jobcentreplus.gov.uk contraception. X-Ray facilities are generally available 9.00-12.30 & 13.30-16.30 daily excluding weekends and bank holidays. The team comprises of nurse Evesham Connexions practitioners in the assessment and Information and advice for young people treatment of minor injuries. In cases on 0800 800 13219. were the patients presenting problem Worcestershire Hub, Evesham Community is beyond their scope of practise it may Contact Centre, Abbey Road, be necessary to make a referral to the Evesham, WR11 4SB. GP service, A&E, or other health care Tel: 01905 738948 professional. www.connexions-hw.org.uk Tel: 01386 502388

NHS Worcestershire

6 Caring Hands in the Vale All Saints Church Providing a variety of resources for people Shower facilities and other resources in need in the Vale of Evesham available by arrangement – please telephone first - available weekday • Drop in diner providing hot meals mornings only. Mon-Weds 12-1.45pm. • Food parcels, toiletry packs and other Church House, Market Place, Evesham, resources available by referral Worcestershire, WR11 4RW. • Internet access by arrangement Tel: 01386 442213 • Support with Home Choice Plus www.eveshamparish.com Applications • Referral agent for Roundabout Vale of Evesham Christian Centre, Bewdley Street, Evesham, Worcestershire. Tel: 01386 765946 / 07721559387 The Salvation Army [email protected] www.eveshamchristiancentre.co.uk Evesham Corps, The Leys, Evesham, Worcestershire, WR11 3AR. 01386 45806 www.salvationarmy.org.uk

Evesham Library Internet access. Evesham Community Oat Street, Evesham, Worcestershire, Contact Centre WR11 4PJ. One stop shop for benefits information, Tel: 01905 822722 housing information, free internet access, www.worcestershire.gov.uk job centre plus. Abbey Road, Evesham, Worcestershire, WR11 4SA. Tel: 01386 443322 www.wychavon.gov.uk

6 7 Additional support

Roundabout Furniture Re-use Charity Available to Migrant and 7a Business Park, Seasonal Workers Blackminster, Evesham, Worcestershire, WR11 7RE. If you are a migrant or seasonal worker Tel: 01386 833030 from eastern Europe, working in Evesham www.roundaboutevesham.org.uk and the surrounding area, you too may find this information booklet useful as it also contains details of a number of organisations that may be of specific help to you.

MIRA Supporting local public services and improving integration in Worcestershire • Emergency support in crisis • Supporting schools • English language classes • Translation and Interpreting • Supporting employers, migrant workers and migrant entrepreneurs John Martin’s Charity • Providing community based activities Support for the people and Worcestershire MIRA Project Coordinator organisations of Evesham. Tomasz Piotrowski 16 Queens Road, Evesham, Wychavon District Council, Queen Elizabeth Worcestershire, WR11 4JN Drive, Pershore, WR10 1PT. Tel: 01386 565282 T: 01386 765440 Mob: 07770 867910 www.johnmartins.org.uk [email protected] www.worcestershirepartnership.org.uk

8 Polish Community Association Help Centre Worcestershire Chairman - Sebastian Nitkowski Eastern European Substance Misuse Tel: 07856063642 Support Group. Meetings in Polish once a Social Welfare Officer week in Evesham on Thursdays Patryk Dolega 6:30pm-8:30pm and twice a week in Tel: 07760995219 Worcester: Tuesdays 7pm-9pm and Fridays 4:30pm-6:30pm. Centre offers www.evesham.pl is a local online portal support for individuals struggling with for Polish and other migrant communities addictions and their families. in Evesham. Contact [email protected] for further information. Alcohol abuse, Drugs, Gambling Wallace House Community Centre, Oat Street, BARKA UK Evesham, Worcestershire, WR11 4PJ Specialist charity supporting central and For more information contact: eastern European migrants who are facing [email protected] Tel: 07523216505 severe social and economic difficulties. www.piekarczyk.co.uk For advice in Polish, Russian and English call the national information line. Central and Eastern European Tel: 0800 171 2926 (A10) Embassies and barkauk.org Consulates in the UK

Emergency contacts

Bulgaria Tel: +44 20 7581 3144, +44 20 75849400 [email protected]

Czech Republic Tel: +44 7769682442 Email: [email protected]

Estonia Tel: 44 (0) 20 78 38 53 88 Email: mailto:[email protected]

9 Other useful contacts

Hungary West Mercia Police Tel: (00 44) (20) 7235 5218 Tel: 101 (in an emergency ring 999) Email: [email protected]

Latvia South Worcestershire Hate Tel: +44 (0) 20 731 200 40 Incident Partnership Email: [email protected] Tel: 01905 765945

Lithuania National Domestic Abuse Tel: + 44 37052362444 Email: [email protected] Helpline Tel: 0808 2000 247 Poland Tel: 0207 2913 900, 0207 2913 934 West Mercia Women’s Aid Email: [email protected] or 24 hour Helpline [email protected] Tel: 0800 980 3331 Romania South Worcestershire Victim Tel: +44 (0) 20 7602 9833 Support Email: [email protected] Tel: 01905 28252 Slovakia Tel: 0044 / 207 313 6470 Worcestershire Drug and Email: [email protected] Alcohol Action Team Slovenia Tel: 01905 766736 Tel: +44 20 7227 9711 www.worcestershire-daat.org.uk Email: [email protected] FRANK (Upfront information and advice for young people about drugs) www.talktofrank.com Tel: 0800 77 66 00

Age UK E v e s h a m / P e r s h o r e T e l : 0 1 3 8 6 4 2 2 7 0 0 Droitwich Tel: 01905 772126

10 Citizens Advice Bureau Adviceline Mr. J A J Serenyi & Mr. P W Airdrie 08444 111 303 63 Port Street, Evesham WR11 6AF Tel: 01386 446693

GP Surgeries in Evesham Mr Ebrahim & Mr Wadee The Riverside Surgery 47c Port Street, Evesham WR11 3AE Waterside, Evesham WR11 1JP. Tel: 01386 761909 Tel: 01386 444400 J R Jones and Associates DeMontfort Medical Centre 102 High Street, Evesham WR11 4EU Tel: 01386 41569 Burford Road, Evesham WR11 3HD Tel: 01386 443333 Evesham Dental Health Team Abbey Medical Practice 16 Broadway Road, Evesham, WR11 1BG. Tel: 01386 422833 Evesham Medical Centre, Abbey Lane, Evesham WR11 4BS. Dental Access Centre Tel: 01386 761111 Evesham, Waterside, Evesham WR11 1JT Tel: 01386 502453 Merstow Green Medical Practice Evesham Medical Centre, Abbey Lane, Evesham WR11 4BS. Tel: 01386 765600

Barn Close Surgery 38-40 High Street, Broadway WR12 7DT. Wychavon Community Tel: 01386 853 651 Safety Team

Community Safety Manager NHS Dentists David Hemming Tel: 01386 565301 Westwood, Westwood and Farrell, [email protected] 11 Vine Street, Evesham WR11 4RE. Tel: 01386 446040/446007 Community Neighbourhood Wardens Frances Haley (Evesham) Mr. P J James, Evesham Health Centre Tel: 07786 335125 Merstow Green, Evesham WR11 4BS Tel: 01386 502308 Trevor Clark (Droitwich/Pershore) Tel: 07900 162322

11 This handbook is an initiative by Evesham Homeless Partnership.

If you would like copies of the handbook, further information, or would like your group or organisation to be included in future handbook updates please contact Diane Bennett on 07721 559387

Supported by Evesham Justice and Equality Network, the Polish Community Association and...

WYCHAVON

07.12