The New Normal – “Through the Lens of a Supermarket” Our societies and businesses have been shaken to their foundations. We decided this is the time to discover more around us for a webinar series and to share ways to help get us back on our feet.

Introduction Speakers Richard Newsome – Former CTO at Sainsburys When toilet rolls and pasta needed to be restricted to limited Richard is in the process of leaving Sainsburys, severing as CTO. He is now joining Cancer numbers for each shopper. When promotional multibuys Research UK as their CTO. Previously he has had Tech Leadership roles at Rolls-Royce, Craft were shelved and ranges tweaked, and when shopping Foods, Cadburys and Boots. As well as this he spent 5 years working for IT Outsourcing company behaviour returned to the days of the ‘big shop’.Being able to called XMSA working on supply slide – giving him insights into all areas.. His passion outside work provision thousands more delivery slots rapidly, and care for are sports, music and promoting diversity and inclusion. the vulnerable became front and centre… these were all things that needed to be managed at scale. They were all Steve Ingram Shaid Latif things that were possible due to the vision and decisions made Industry Director Industry Value in the preceding years. Retail – Deloitte Advisor Retail – SAP [email protected] [email protected] Case Studies Useful Resources Artificial Intelligence Morrison's – Amazon Same Day Delivery Link to Case Study Morrison's and Amazon’s same-day online grocery delivery service to Prime members is also expanding from 17 stores to 40 by the end of May, while a new partnership with Deliveroo enables customers to have groceries delivered by When: Tuesday the 7th When: Tuesday the 7th When:Communities Tuesday the 7th When:Performance Tuesday the 7th Technology When:Stockpiling Tuesday the 7th Delivery & Collection of April 2020 courier from 130 stores in as little as 30 minutes. It expects grocery home delivery of April 2020 of April 2020 of April 2020 of April 2020 • Need for Customers • COVID In-store • Supermarkets are • Supermarkets are to grow 25.5% this year. “The expansion of online groceries through Prime Now, all • One-Third of UK Shoppers in Store to Ease Safety Expanding using Tech to Drive of these other services, are the renaissance of food through the supermarkets and Transformation puts the industry in a reasonable place,” Potts said. “And for this company, a very Stockpiled Delivery • Support for Delivery Services good place.” • Phycology of Panic • Online Grocery Shielders in • 40% of Sales are • Amazon Fresh Supermarkets Now Online Makes UK Debut Coop – Enabling Sustainable Shopping Link to Case Study Buying Shopping to • The Weekly Shop increase +50% • Tesco Huge • Future for UK • Ocado Smart By integrating intelligent technologies into our promotions planning processes, we • 37,000 Click & Cost Increase Grocery Sector Platform can reduce residual quantities, minimize waste, and offer customers the goods they is Back In Fashion actually require in each store. 60% Reduction in time spent on in-store promotional Collect Everyday campaigns with this intelligent and sustainable solution, an SAP Innovation Award winner in the “Digital Trailblazer” category Optimal Promotional quantities established with self-learning artificial intelligence models based on daily sales data More Info

1. EY – Supermarket to become more Profitable by Reducing Waste 2. Deloitte – Understanding the Impact of COVID on UK Grocery Next 3. HBR – What Robots Can do for Retail Webinar 4. Forbes – 3 Lasting Changes to Grocery Shopping 5. Mckinsey – Reimaging Food Retail in Asia after COVID Climbing Robots! Date: 17th Marech 12:30