Phuentsholing Thromde

TWELFTH FIVE YEAR PLAN

(2018-2023)

Twelfth Five Year Plan Document © Copyright Gross National Happiness Commission (2019) Published by: Gross National Happiness Commission, Royal Government of Bhutan. ISBN: 978-99936-55-04-6 ISBN: 978-99936-55-05-3

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“Looking ahead, we have a new five-year plan, and a great number of responsibilities of national importance before us. We must work together in order to build an extraordinary, strong, secure, and peaceful future for Bhutan.”

His Majesty The King 111th National Day, Samtse, 17th December,

PRIME MINISTER 2nd February, 2019

FOREWARD

The 12th Five Year Plan (FYP) commences amid numerous auspicious occasions that hold special significance for all Bhutanese. Our Nation celebrated the 12th year of glorious reign of His Majesty The Druk Gyalpo and 111 years of the institution of Monarchy and nation building. The nation continues to enjoy the blessings of Yabjey-Damba, His Majesty The Fourth Druk Gyalpo. It witnessed the 22nd year of tireless service by His Holiness the 70th Je Khenpo for the wellbeing of the country and its people. The Nation’s Son, His Royal Highness The Gyalsey Jigme Namgyel Wangchuck continues to be a source of unbounded joy for all Bhutanese citizens. The Third Parliamentary election was successfully held with increased people’s participation in the electoral process. That the Election Commission of Bhutan and Bhutan Broadcasting Service were conferred well-deserved high awards by His Majesty The Druk Gyalpo reflects their eminent role in the success of the elections. In addition, Bhutan will be graduating from the list of Least Developed Countries (LDC) by 2023. Meeting the eligibility criteria for graduation is a testament of the hard work of the people of Bhutan with the support of key development partners. Even though Bhutan has fulfilled the two required indicators for graduation, the fact that we are yet to cross the threshold for economic vulnerability is a source of concern. It is a reminder of the work that remains to address the last mile challenge of development and ensure continued progress towards creating an inclusive and prosperous Gross National Happiness (GNH) state. The 12th FYP will be Bhutan’s last five year plan as an LDC. At this critical stage in our development history, Bhutan looks to the continued support of all its development partners to implement the 12th FYP. It is also a call to all public servants, the private sector, civil society organisations and citizens to work together to achieve the noble aspirations of the 12th FYP and live up to the trust bestowed on each one of us by His Majesty The Druk Gyalpo.

With the objective of Just, Harmonious and Sustainable Society through enhanced Decentralisation, the 12th FYP and its 17 national key result areas are drawn from the timeless vision and wisdom emanating from the Golden Throne. Reflecting Bhutan’s status as an active member of the global community, it also takes into consideration the Sustainable Development Goals and other regional and international commitments. The Plan has been shaped by extensive consultations held over a period of two years with wide ranging groups of stakeholders. The outcome is a 12th FYP that is a National Development Plan reflecting the aspirations and concerns of the people of Bhutan. Pledges of elected Government as well as selected pledges of the other three political parties have been incorporated into the Plan following rigorous assessment. Lessons learnt from 11th FYP have also proved useful in changing how we plan and implement better.

The 12th FYP formulation, execution and implementation are underpinned by the principles of coordination, consolidation and collaboration to achieve greater gains. True to the objective of enhancing decentralisation, resources have been doubled for LGs in the 12th FYP compared to 11th FYP resulting in an equal share of capital resources as the Central Agencies. The Division of Responsibilities Framework has also been revised to provide greater decentralisation of roles, functions and authority to the local governments. Another new feature of the 12th FYP is the Government’s flagship programmes that aims to address issues of national priority. The programme areas have been chosen to ensure that critical issues such as youth unemployment, water security and poverty reduction are addressed in a coherent manner within a five year period.

Unlike past plan periods, the 12th FYP period commences from 1st November, 2018 and will end on 31st October, 2023 in order to align with the Government’s tenure. Implementation will be rigorously monitored through the government performance management system to ensure that results are achieved. Progress will be reviewed during the annual and mid-term reviews to ensure that corrective measures and mid-course corrections are made in a timely manner.

The 12th FYP is unprecedented both in size and scope and will demand utmost dedication on the part of the over 54,000 public servants across the country. It sets out an ambitious agenda and will be the biggest plan implemented thus far with an outlay of Nu. 310 billion, an increase of nearly 38 percent over the 11th FYP. An inclusive plan has been formulated, adequate resources mobilised with qualified public servants to implement the activities. All required causes and conditions are in place to ensure that what has been planned can be delivered. I take this opportunity to call upon all Bhutanese as well as our development partners, civil society organisations, political parties, private sector and other stakeholders to work together to build a strong, secure and peaceful future for our nation.

TASHI DELEK.

(DR. LOTAY TSHERING) CHAIRPERSONOF THE GNH COMMISSION

Table of Contents 1. Background ...... 1 2. Thromde Map ...... 1 3. Thromde at a glance ...... 2 4. Key Strategies ...... 4 5. Resource Allocation Formula (RAF) Criteria, Sub-Criteria & Weights of Thromde ...... 4 6. Rationale and expenditure objectives of capital grants allocated under each criteria and sub- criteria of RAF ...... 5 7. Resource Allocation (Capital Grants Share) of Thromde ...... 9 8. Local Government Key Result Areas (LGKRAs) at a Glance...... 10 8. LGKRA 1: Gainful Employment Created and Local Economy Enhanced (3 KPIs) ...... 11 8.1. Programme Summary and Strategies ...... 13 8.2. Programme Output Matrix ...... 15 9. LGKRA 2: Livability, Safety and Sustainability of Human Settlements Improved (18 KPIs) .... 18 9.1. Programme Summary and Strategies ...... 24 9.2. Programme Output Matrix ...... 27 10. LGKRA 3: Transparent, Effective and Efficient Public Service Delivery Enhanced (3 KPIs) 37 10.1. Programme Summary and Strategies ...... 39 10.2. Programme Output Matrix ...... 41 11. LGKRA 4: Quality of Education and Skills Improved (9 KPIs) ...... 46 11.1. Programme summary and Strategies ...... 49 11.2. Programme Output Matrix ...... 52 12. LGKRA 5: Health and nutrition of Thromde residents enhanced (5 KPIs) ...... 58 12.1. Programme Summary and Strategies ...... 60 12.2. Programme Output Matrix ...... 61 13. LGKRA 6: Culture and traditions preserved and promoted (6 KPIs) ...... 64 13.1. Programme Summary and Strategies ...... 66 13.2. Programme Output Matrix ...... 67 14. LGKRA 7: Carbon Neutral, Climate and Disaster Resilient Development Enhanced (5 KPIs) 69 14.1. Programme Summary and Strategies ...... 71 14.2. Programme Output Matrix ...... 73 15. LGKRA 8: Gender Equality Promoted, Women and Girls Empowered (5 KPIs) ...... 76 15.1. Programme Summary and Strategies ...... 78 15.2. Programme Output Matrix ...... 80

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16. LGKRA 9: Democracy and Decentralization Strengthened (4 KPIs) ...... 83 16.1. Programme Summary and Strategies ...... 85 16.2. Programme Output Matrix ...... 87 17. Programme Monitoring and Evaluation Plan ...... 89 18. Collaborating Agencies and Requirements ...... 90 19. Common Minimum Infrastructure (CMI) ...... 93 20. Central Agencies’ activities for Thromde ...... 94

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1. Background

Phuentsholing Thromde is located in south western foothills of the country along the embankment of Amochu and Omchu River. It started from small hamlets of scattered hutments in 1950s and has seen unprecedented growth since then. Thromde was initially instituted as Phuentsholing City Corporation in 1983. Given its strategic location bordering Indian State of west Bengal, it is the main gateway to Bhutan and also the biggest commercial and industrial hub in the country.

In accordance with Local Government Act of Bhutan 2009, Phuentsholing became one of Bhutan’s four class-A Thromdes; an extension of Local Government bodies. Simultaneously, Phuentsholing Thromde elected its first-ever Mayor (Thrompon) in 2011. It has six constituencies (Demkhongs), each represented by an elected people’s representative called Tshogpa. The limited Thromde area of 15.6 sq km houses a projected population of more than 30,000 including the floating population.

2. Thromde Map

3. Thromde at a glance

Indicators Status Mean Annual Household Income (Urban, GNH Survey 2015) 394,606 Poverty Rate 0.9 M:2.3 Unemployment rate F:3.5 Male Both Sex :2.7 (PHCB 2017, for whole Female Chhukha Dzongkhag) GNH Index 0.772

Total resident population M:15052; Male F:12606 Female T:27,658 (PHCB 2017 Total number of households 6817 Area (sq. km) 15.6 Forest Cover (%) (green space) 28.31 (441.73 Ha) Number of Hospital 1 Number of Basic Health Units Grade I 0 Number of Basic Health Units Grade II 0 Number of Out Reach Clinics 0 Number of Satellite clinics 0 Number of nurses 39 Number of HA 7 Number of Doctors 12 Number of households without safe & 24X7 drinking 94 water supply Number of functional with Water Supply Schemes 6 Number of households without Pour flush toilets 534 Number of households not connected to sewerage 3311 system Enrolment rate 100% Extended Classrooms 0 ECCD Centre 4 (private) Primary schools 0 Lower secondary schools 1 Middle secondary schools 2 Higher secondary schools 3 (two Private Schools) Autonomous School 3 (PHSS, PMSS, SMSS) Number of Students Male M: 2261; F: 2296; T=4557 (2018) Female Number of Non-Formal Education (NFE)Centers 1(PLSS)

Number of teachers Male M:101, F: 128; T=229 (2018) Female Number of students per teacher (Student Teacher 1:23 (On Average of Both Pvt and Ratio) Govt.Schools) Number of NFE Learners Male M:0; F=26 Female No of NFE instructors Male M:1; F=0 Female Number of Constituency 6 Number of female TT members 3 Number of Bridges 11 Kilometers of footpath 10 Kilometers of urban roads 42 Kilometers of cycling lanes 0 Number of Common services ducts 0 Number of parking spaces 922 (Including two-wheeler parking) Number of Local Area 11 Number of government owned lhakhangs/temples 3 Number of community owned lhakhangs /temples 0 Number of privately owned lhakhangs /temples 1 Number of chortens Sports facilities by types 5 (2 pvt schools, 1 CST & 3 govt. MP Halls schools) 4 (1 Pvt. School, 1 govt. School, 1 CST Football grounds & 1 PSA ground) Basketball Courts 6 ( Children’s Parks 2 3 (1 core town & 2 on the way to Number of Bus stops Pasakha) Number of city buses 3 Number of Bus/ Taxi terminal 4 Bus Terminal 1 Taxi Terminal 3 Number of EV vehicles 0 Number of EV charging stations 0 Number of Public libraries 0 Number of vegetable markets 1

4. Key Strategies

The key strategies identified in the 12th FYP are:

1. Develop and improve critical infrastructures and ensure standards and quality; 2. Identify, build and strengthen critical HR capacity and skills and ensure their effective and efficient management and utilization; 3. Initiate PPP arrangement and hire experts for planning and implementation to offset lack of HR capacity and skills; 4. Promote and strengthen entrepreneurship and enterprises of all types; 5. Increase contracting and outsourcing of works and services while ensuring quality and value for money; 6. Identify issues, opportunities and mitigating interventions related to cross-cutting issues and themes such as gender, climate, environment, disaster, poverty, population and vulnerable and disabled people, etc. during plan and strategy formulation; 7. Tap incentives and sectoral support available through various policies such as EDP, Fiscal Incentives Policy, Thromde Finance Policy, CSMI Policy, etc. for local development and economic/business growth. 8. Identify land in collaboration with National Land Commission during the plan preparation phase to develop/facilitate development of infrastructure for business/enterprises/industries/service centers and for other social development; and 9. Explore different revenue sources for becoming self-sustainable. 10. Ensure that the mandatory indicators related to corruption reduction namely, work, integrity, & leadership culture index; corruption, transparency & accountability index; and administrative sanction against public officials as KPIs in the Annual Performance Agreement, in addition to ensuring that measures to reduce corruption are strengthened and implemented.

5. Resource Allocation Formula (RAF) Criteria, Sub-Criteria & Weights of Thromde

Criteria Sub-criteria Description/Indicator

Population (10%) Number of resident population of the Thromde (PHCB, 2017) 1. Population (15%) Population density (5%) Number of resident population per area (sq.km) of Thromde Inverse (PHCB, 2017 & Thromde Administrations)

2. GNH Index GNH Index (10%) Level of happiness and general wellbeing of the population in the (10%) Inverse Thromde (GNH Survey Report, 2015)

Number of households without access to reliable water 3. Health (30%) (unavailability of water at least during the critical time 5AM-8AM, Unreliable water supply 11AM-2 PM and 5PM-9PM and adequate for washing and (20%) cooking) in the Thromde (PHCB 2017)

Number of households without access to improved sanitation facilities (households without pour flush, ventilated improved pit, Unhygienic sanitation pit latrine with slab and composting toilet) in the Thromde (PHCB (10%) 2017) Students performance (15%) Pass percentage (40%) of students in class X in BCSE (Pupil 4. Education (15%) Inverse Performance Report, 2018, BCSEA) in Thromde

Cultural participation (5%) Average number of days of participation in socio-cultural activtities 5. Culture (5%) Inverse in the Thromde (GNH Survey Report, 2015) Number of people discontented with air pollution in the Thromde 6. Environment Air pollution (5%) (PHCB, 2017) (15%) Waste disposal and litter Number of people affected by inadequate waste disposal sites or (10%) littering in the Thromde (PHCB, 2017) Number of people discontented with crime and violence in the Crime and violence (3%) Thromde (PHCB, 2017) 7. Safety (10%) Number of cars per population in the Thromde leading to traffic Traffic congestion (5%) congestion (PHCB, 2017 & RSTA Administrative Data)

6. Rationale and expenditure objectives of capital grants allocated under each criteria and sub-criteria of RAF Sl. No. Criteria Weightage (%) Amount (Nu. in million) 1. Population 15 255.00 2. GNH Index 10 242.55 3. Health 30 598.76 4. Education 15 387.3706 5. Culture 5 144.428 6. Environment 15 458.83 7. Safety 10 251.46 2338.3986

Figure 1: Allocation based on RAF criteria and weightage for Thromde

Allocation for Thromde (Nu. in Million)

251.46 Population (15%)

255 242.55 GNH Index (10%)

458.83 Health (30%) 598.76 Education (15%) 144.428 Culture (5%) 387.3706 Environment (15%) Safety (10%)

1. Population is the first criteria used for resource allocation for Thromde ‘A’s, and is measured by two sub-criteria; 1. Number of resident population, and 2. Population density. The grant allocated under sub-criteria 1 and 2 are Nu.163.31 million and Nu.91.69 respectively. Under sub-criteria 1, larger the number of resident population in the Thromde, more resource is allocated. Allocation of grant under this sub-criteria offers the best possible equal per capita resource allocation, in an objective and transparent manner, which correlates to developmental issues and needs faced by the resident population. The grant is allocated to encourage and direct Thromdes to invest in priority interventions to develop and improve urban infrastructure, amenities and facilities, which are also disaster-resilient. It is also to improve quality, speed and effectiveness of public service delivery and addressing citizens’ grievances, encourage industries, reduce urban poverty, create urban employment, and make urban settlements clean, beautiful and livable. Sub-criteria 2 is unique and is calculated as ‘inverse of population density’, whereby Thromdes with higher population density receive lesser resource. The rationale behind this being that, generally the cost of providing utility services declines as population density increases due to economies of scale. For example, denser settlements which is due to human settlement in every available space in the Thromde, has the potential for large scale production and low cost distribution thereby bringing about greater economies of scale. Infrastructure is spread over shorter distances per unit of output, thereby requiring lower maintenance costs and preventing loss of resources (such as water and

6 electricity) as well as lowering both unit production and distribution costs. Grant allocation under this sub-criteria is to encourage and direct the Thromdes to invest in achieving inclusivity, connectedness and cost effective provision of infrastructure, facilities and utility services benefiting majority of the urban population.

2. GNH index which reflects the level of happiness and general wellbeing of the urban population from the lens of nine domain is the second criteria used for resource allocation for Thromde ‘A’s. The grant allocation under GNH Index is Nu.242.55 million. Inverse of GNH Index is used for resource allocation, whereby less happy Thromdes receive more resource. The grant is allocated to encourage and direct Thromde to invest in priority interventions to enhance conducive conditions and provide holistic development support to improve well-being and happiness of the people. Focus will particularly be on less happier people such as women, rural residents, widowed, divorced or separated people, less educated, unemployed people especially youth and disabled, and in improving psychological wellbeing (anger, frustration, spirituality), community vitality (belonging), and cultural diversity (Driglam Namzha), which have suffered significant reduction in sufficiency in the Thromdes. Provision of awareness, education, innovative activities and other urban support like child-care creches, ECCDs, non-formal education, etc. are priorities requiring attention.

3. Health is the third criteria for resource allocation and is measured by two sub-criteria namely; 1. Number of households without access to reliable water for drinking, washing and cooking, and 2. Number of households without access to improved sanitation facilities, in the Thromde area.

The grant allocation under sub-criteria 1 is Nu. 378.6 million, which is the highest allocation compared to other sub-criteria, reflecting severity of drinking water issues in Thromdes. Grant allocation under sub-criteria 2 is Nu. 220 million, which is to encourage and direct Thromdes to invest in priority interventions to provide 24x7 safe drinking water for all within 12 FYP, reliable water for washing and sanitation, and quality drainage, sewerage and waste management system. Thromdes experiencing more unreliable water supply and more unhygienic sanitation, will receive more resource.

4. Education is the fourth criteria for Thromde resource allocation and is measured by sub-criteria, Students’ Performance in class X in BCSE’. The grants allocation under the sub-criteria is Nu.387.370 million. The inverse of education criteria is used, which means more resource is allocated to Thromdes with lower students’ performance. The grant is allocated is to encourage and direct the Thromdes to invest in priority interventions to enhance and achieve education access and quality, professional development of teachers, improve school infrastructure and services particularly required toilet ratio for boys and girls, promote school agriculture, enhance student’s performance, learning outcomes, and prepare students for job market. Focus will also be given to support out-of-school children in the Thromde to ensure their school attendance and completion.

5. Culture is the fifth criteria used for resource allocation and is measured by sub- criteria: Average number of days of participation in socio-cultural activities in the Thromde, and grant allocation is Nu. 144.428 million. The inverse of criteria is used, which means more resource is allocated to Thromdes with lower average number of days of participation in social-cultural activities. Cultural preservation, promotion and participation by people in cultural activities are important aspects of our unique identity and social fabric influencing community vitality. The grant is allocated to encourage and direct Thromdes to invest in priority interventions, especially preservation and promotion of any intangible culture and tradition in the Thromdes. Cultural practices, traditions and values that may get diluted or lost; need to be preserved and promoted through documentation, awareness and education on folk songs and stories, dances and local festivals, our unique identity and features of settlements, and social, family and neighbourly cohesion. Important interventions would also be to improve psychological well-being (spirituality), community vitality (belonging) and cultural diversity (Driglam Namzha), which have suffered significant reduction in sufficiency so far in the Thromdes. Volunteerism, participation in socio-environment, cultural activities and programmes will also be promoted to foster a healthy, responsible and vibrant community.

6. Environment is the sixth criteria used for resource allocation, and is measured by two sub-criteria, namely: 1. Number of people affected by inadequate waste disposal sites or littering in the Thromde, and 2. Number of people discontented with air pollution in the Thromde. The grant allocation under sub-criteria 1 and 2 are Nu. 306 million and Nu.153.12 million respectively. Higher the number of people affected by waste and litter

and higher the number of people discontented with air pollution, higher the resource allocation to Thromdes. An increase in population and urbanization in Thromdes, brings about increase in construction activities, number of vehicles, waste generation, and pollution of air, land and water. The grant is allocated to encourage and direct Thromdes to invest in priority interventions to institute proper waste disposal and management system. In particular it will promote waste segregation, reduction, reusing, recycling, eco-friendly construction and make towns and settlements green, clean and beautiful through awareness and education.

7. Safety is the seventh and last criteria for Thromdes’ resource allocation, and is measured by two sub-criteria, namely: 1. Number of people discontented with crime and violence in Thromde; and 2. Congestion (Number of cars per population) in Thromde. The grants allocation under sub-criteria 1 and 2 are Nu.153 million and Nu.98.5 million respectively. Thromdes receive more resource allocation for more urban crime and violence, and more numbers of cars per population. As the population grows and modernizes, and urbanization sets in the Thromdes, there are increasing social, economic and livability problems. The grant is allocated to encourage and direct Thromdes to invest in priority interventions to develop and improve community infrastructure, recreational and entertainment facilities, and conduct educational activities and volunteerism to reduce and deter crime and violence. Focus will also need to be placed on promoting and developing efficient and good public transport system, managing traffic and car congestion, designating appropriate vehicle parking spaces, and roads, pedestrian and bi-cycling trails.

7. Resource Allocation (Capital Grants Share) of Thromde Thromde RAF CMI Total

Phuentsholing 2,338.40 32.00 2,370.40

8. Local Government Key Result Areas (LGKRAs) at a Glance

1. LGKRA 1: Gainful employment created and local economy enhanced 2. LGKRA 2: Livability, safety and sustainability of human settlements improved 3. LGKRA 3: Transparent, effective and efficient public service delivery enhanced 4. LGKRA 4: Quality of education & skills improved 5. LGKRA 5: Health and nutrition of Thromde residents enhanced 6. LGKRA 6: Culture and traditions preserved and promoted 7. LGKRA 7: Carbon neutral, climate and disaster resilient development enhanced 8. LGKRA 8: Democracy and decentralization strengthened 9. LGKRA 9: Gender equality promoted, women and girls empowered

8. LGKRA 1: Gainful Employment Created and Local Economy Enhanced (3 KPIs)

Baseline Data Data collection NKRA KPI Description Unit Target Remarks (Base year) source methodology 1. This indicator measures creation of non- Macroecon farm CSMIs such as hotels, restaurants, workshops/firms/plants (IT& electronic, omic cobbler & salon, dry cleaning, Internet stability CSMIs café, handicrafts, clothing & textiles, ensured established furniture, tourism related, water, etc.) The No. NT=150 (non-farms) number of CSMIs created to be 2. distinguished by CSMIs created 1) solely Economic by Thromde’s plan interventions, 2) through partnership of Thromde and Admin. Administrative diversity central agencies and 3) by private entities NA Data Report and This indicator measures jobs (non- productivit farm) created within the Thromde. y enhanced A job is defined as a profession or a work earning cash or payment. 3. Poverty The number of jobs created to be eradicated NT= 500 Jobs created distinguished by 1) jobs created and No. CT= 650 (non-farm) solely by Thromde's plan Parking inequality interventions, 2) jobs created Fee reduced through partnership of Thromde & Collector 10. Gender central agencies and 3) jobs s Muster equality created by private entities with Admin Administrative roll, support/facilitation from Thromde. 150 (2017) Data Report CSMI

11 promoted This indicator measures total and women income from products and services and girls example: Hotels, legal firms, Income empowered workshops, IT& electronic shops, collected by cobbler & saloon, dry cleaning, Thromde 11. Internet café, handicrafts house, from Productive clothing & textiles house, furniture products and and gainful house, tourism firms & agents, NT= services employme mining & water related firms, Nu. (in 20 nt created rental etc. This includes income million 78 CT= 98 Admin Administrative from Thromde services. s) (2017) Data Report

8.1. Programme Summary and Strategies

Programme Title: Employment generation and Local Economy enhancement programme

Objective: To enhance local economy and create gainful employment

Collaborating Agency/ies: MoEA/MoLHR/MoAF/MoF/MoIC/TCB

Programme Strategies:

Phuentsholing Thromde under Chhukha Dzongkhag is the second largest city in the country. With population in the Thromde having increased from 20,537 (PHCB, 2005) to 27,658 (PHCB, 2017), it has the second highest unemployment rate of 4.0% (PHCB, 2017) amongst the four Thromde ‘A’s. Phuentsholing Thromde being the economic and commercial capital of the country, it has huge potential to create employment and thereby tackle the critical issue of unemployment. The existing 152 production and manufacturing CSIs (CSI report, 2018) in Chhukha Dzongkhag are mostly concentrated in Phuentsholing Gewog instead of Phuentsholing Thromde, which is unproductive given the Thromde’s strategic location for trade and commerce, shared international border with the India State of West Bengal, and with easy access to cheap labor and raw materials. Phuentsholing Thromde in the 12th FYP will establish 150 new CSMIs (mostly non-farm) such as brick manufacturing units, emphasizing more on production and manufacturing (P&M) sector aimed both at reducing imports as well as generating 500 new jobs to overcome the issue of grave unemployment.

As a Thromde A, Phuentsholing Thromde has the mandate to generate its own revenue and sustain its economy. A large chunk of Thromde revenue is generated from Thromde services such as fees from land lease, property transaction, parking fees and other services. Besides preparing a strategy to manage internal revenues and exploring additional sources of revenue, the new CSMIs will provide an income source to the Thromde once they are established and operational. The Thromde aims to increase revenue generation by Nu. 20 million more than the current revenue of Nu.78 million during the 12th FYP. At the onset of 12th FYP, the Thromde inaugurated the Integrated Vegetable Market Shed which has already created about 162 jobs for

13 vegetable/fruit vendors and 38 meat vendors. There is potential to create additional jobs as there are vacant platforms (5) with space for 8 jobs and 2 milk booths available for local people to take up; all of which will contribute to revenue generation for Thromde. Similarly, multi-level car parking will also be a source of revenue. The Thromde will also explore areas to outsource provision of municipal services to create jobs for Bhutanese such as parking fee collection with the implementation of local area plan (LAP). This will also contribute to Thromde’s financial sustainability.

Proper implementation of LAP will ensure provision of basic municipal services, facilities and infrastructure such as road, water, waste management, waste water management, etc., thereby encouraging private parties; land owners and others investors to invest in establishing CSMIs. Furthermore, alternatives such as entrepreneurship, business ideas, industries (cottage, small and medium,) tourism and other products will be explored as economic diversification options.

In order to ensure economic development of the Thromde, Thromde Business/Economic Development committee will be formed, with representatives from Bhutan Chamber of Commerce and Industry (BCCI), Ministry of Labor and Human Resources (MoLHR), Regional Trade Office, Regional Revenue and Customs office, business community and other relevant stakeholders. The committee shall: a. Prepare local economic growth and job creation strategy and plan b. Facilitate and collaborate with relevant stakeholders to seek information on number of new job seekers in addition to the current number of unemployed. c. Study background information of job seekers such as skills and qualification that they possess, age, gender, their area of interests and any business ideas and plans that they may have. d. Accordingly, job seekers will be trained in relevant entrepreneurship skills in the 12FYP in collaboration with MoLHR and BCCI. Furthermore, job seekers with viable business ideas will be mentored and supported and facilitated for funds. Trainings on self-employment through entrepreneurship will be provided.

8.2. Programme Output Matrix Programme output indicators and targets Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan Target No. (Base Year) 1. Gainful Functional and 20 Number of CSMIs No. 20 NA 150 (NT) employment Productive supported (non-farm) created and local CSMIs economy established enhanced 2 Gainful Gainful Jobs 80 Thromde economic Date 10 NA 2019 employment created development committee created and local formed economy Local jobs potential Date 5 NA 2019 enhanced identification and employment prospect study in place No. of job seekers trained No. 10 NA 400 (NT) on market relevant skills Number of jobs created No. 10 NA 500 (NT) Income collected by Nu. 10 78 98 (CT) Thromde on services (million) Thromde’s current 20 expenditure met through % 96 100 (NT) revenue People unemployed by No. 10 M:164; M:130; gender W:200 T:346 W:150 (2018, Registered with Regional Labor

Office) Local job creation strategy Date 5 NA 2019 and plan in place

Projected Annual Targets Projected Annual Targets Sl.No KPI FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023 Number of new CSMIs supported (non- 1 farm) 25 30 30 30 35 Thromde economic development committee 2019 2 formed - - - - Local jobs potential identification and Planning 3 employment prospect study in place 2019 - - - Local job creation strategy and plan in Planning 4 place 2019 - - - No. of job seekers trained on market 5 relevant skills Planning 100 100 100 100 6 Number of jobs created (non-farm) Planning 100 100 150 150 Number of people unemployed by gender M:153, M:146, M:138, 7 M:160;W:190 W:180 W:170 W:160 M:130,W:150 Income collected by Thromde from its 8 services 82 86 90 94 98 9 Thromde expenditure met through revenue 98 100 100 100 100

Programme Activity and Outlay

Sl.No Indicative Plan Outlay Remarks Output Activity Activity Location (Nu. In million)

1 FunFunctional and productive CSMIs established Job creation strategy Thromde Area 3.00 and awareness 2 Gainful Jobs created

3 Major-sub activities - - - -

Note: Major sub-activities under LGKRAs include activities costing Nu. 5 million and above per activity in the Thromde. In addition, those activities costing less than Nu. 5 million and below are maintained with the respective LGs themselves.

9. LGKRA 2: Livability, Safety and Sustainability of Human Settlements Improved (18 KPIs) Baseline Data Data NKRA KPI Description Unit (Base Target collection Remarks source year) methodology 2. Economic diversity and This indicator measures productivity Proper taxi MLCP, Bus number of taxis and bus bays NT=3 Administra Administrati enhanced and bus bays No. 3 (2017) Terminal, City with proper blacktopped and CT=6 tive Data ve records in place Bus Parking 3. Poverty standard size/shape eradicated and inequality This indicator measures reduced number of initiatives by types Initiatives to MLCP, NBR, such as decongestion pricing, Administra reduce NT=1 Administrati MDP, 2nd Gate 9. proper traffic regulation, No. 4 (2017) tive vehicle CT=5 ve records Pedestrianizati Infrastructure, quality roads, intelligent Data congestion on communicatio transport, Pedestrianization n and public etc. services This indicator measures improved Roads proportion of length of urban without roads without potholes and 80 NT= 15 Admin. Administrati % 10.Gender potholes and without running water over it (2017) CT= 95 Data ve records equality running water from the total length of urban promoted, roads

18 women and 1.Zebra Cross girls Proper 2.Speed empowered traffic/safety This indicator measures breaker signage and number of proper traffic/safety 3. crash 15. Livability, facilities for signage facilities by types such Admin Administrati barriers 6 safety and urban roads as zebra crossings, traffic Data ve records 4. Railing sustainability and signs, speed breakers etc. 5.Traffic signs of human pedestrian within Thromde and symbols settlements footpath 6. Visual improved No. 6 (2017) Stimulator NT= This indicator measures 17. Sustainable Street light 832(2017 400 Administra Administrati number of new street light No. water ensured installed ) CT= tive Data ve records installed in the approved LAP 1232 This indicator measures length Length of of road side footpath to total 10 NT=8 Administra Administrati proper urban road constructed as per Km (2017) CT=18 tive Data ve records footpath approved LAP. Off street footpath may also be initiated. Length of This indicator measures the To keep all the footpath 10 NT = 6 Administr length of footpath maintained Km footpath in maintained/ke (2017) CT = 16 ative Data and kept operational. use pt operational LAPs This indicator measures No. 8 NT=3Administrative Administrative connected to number of LAPs connected to (2017) CT=11 Data Records integrated integrated waste and sewer waste/sewer management infrastructure. management This indicator will also infrastructure measure reduction of numbers and collection of raw sewer and household system wastewater going or spilling

directly into the river, streams and any other water bodies,

This indicator measures the number of initiatives by Thromde to reduce annual crimes example: Installation of Initiatives to CCTV, Street lights, New target to NT= 1 Administr Administrativ reduce annual awareness programs, No. 4 (2017) create CT=5 ative Data e records crimes recreational facilities, awareness managing bars and drayangs, working closely with law enforcement and regulatory agencies etc. To keep the This indicator measures total amount of Solid waste amount of waste disposed to MT/ Administra waste disposed disposed to 9 (2018) 9 Report landfill after segregation per Day tive Data to landfill landfill day consistently at 9MT/Day This indicator measures amount of waste recycled especially plastics from total Waste MT/D Administra waste produced in Thromde 0 NT=1.5 Report Recycled ay tive Data through use of modern as well as natural/ environmental technology and methods Number of This indicator measures gender NT=2 Administra Administrativ number of gender friendly No. 6 (2017) friendly CT=8 tive Data e Records public toilets constructed public toilets

Constituency accessible by public This indicator measures NT=3 Administra Administrati transport number of constituency No. 3 (2017) CT=6 tive Data ve Records (Bus) accessible by public transport. including green buses Public transport services with This indicator measures facilities for number of public transport senior buses with seats reserved for NT=2 Admin. Administrativ No. 4 (2017) citizens, senior citizens, women, CT=6 Data e Records women, children and differently abled children and people. differently- abled people.

Ridership in This indicator measures the public NT=30 Admin. percentage of urban population % 15 (2017) transport CT=45 Data using public transport (bus) (Bus)

This indicator measures smart city initiatives taken up such as promoting tourism and other living attractions, promoting efficient use of water and energy, reducing demand side Target: public Number of of services and resources, Administrativ transport, NT=6 Administra smart city energy and waste disposal, car No. 1 (2017) e Records LED, CCTV, CT=7 tive Data initiatives sharing, guaranteed ride to Parks, waste, home by public transport, free mobile apps wifi, CCTV coverage, online information on city bus services, using technology to provide efficient and equal services etc. This indicator measures number of initiatives to make Implementing infrastructures by types with urban design New public disabled friendly facilities such (this design infrastructure as tactile paving/truncated NT=1 has provisions Administr Administrati with disabled dome ramp, SEN blocks, No. 1 for facilities ative Data ve Records friendly separate toilet for disabled, that are facilities proper footpath, lift (if disabled affordable), if lift is not friendly) affordable service centers can be on the ground floor etc Topographical survey, Geo- Review of This indicator measures the tech study, structural plan number of activities to Administra Administrativ No. 0 NT=4 review of and Local revisit/improve the structural tive Date e Records Structural Plan area plan. plan and local area plan. & review of Local Area

Plan.

9.1. Programme Summary and Strategies

Programme Title: Programme for enhancing livability, safety and sustainability of human settlements.

Objective: To improve livability, safety and sustainability of human settlements

Collaborating Agency/ies: MoWHS/Business Community/Bhutan Post

Programme Strategies:

As Phuentsholing Thromde is confronted with increasing population (both resident and floating), the need for a planned human settlement is increasingly becoming important and relevant. The lifetime in-migrants from other places to Phuentsholing Thromde is way lesser, with 6371 as compared to out-migrants of 19038 from Phuentsholing Thromde to other parts of the country (PHCB, 2017). However, rural-urban migration to Phuentsholing Thromde is higher with 57.8% (second highest out of all the Dzongkhags/Thromdes) than urban-urban migration with 19.1% (highest) from Phuentsholing Thromde to other Dzongkhags/Thromdes. Phuentsholing Thromde currently caters to 27,658 people (PHCB, 2017), providing basic municipal services such as water supply, waste management, wastewater and solid waste management, roads and bridges, street lighting, footpaths and the likes. In light of the above, Thromde will continue conducting major renovation of existing infrastructure and services to cater to the increasing population. Furthermore, the implementation of Local Area Plans (LAPs) will develop additional open spaces, public facilities and amenities in the extended areas under the thromde.

Alongside population, Thromde recorded subsequent increase in the number of vehicles especially private vehicles; a growth of 31218 vehicles from 24578 in 2013 (RSTA). This has led to traffic congestion and vehicular accidents. However, the completion of multi-level car parking (MLCP) has eased congestion in the core town by creating 200 parking spaces. Further, implementation of 3 new LAPs, in addition to improvement of existing 8 LAPs will create more parking spaces and alternative routes within town thereby, easing the issue of traffic congestion.

Thromde will collaborate with central agencies and private sector to explore alternate transport means, particularly public transport options in the Thromde. It will facilitate and support development of related infrastructures and facilities such as bus-terminals (ticketing, timing information, etc.,) bus-stops, bus-bays and others. Phuentsholing Thromde plans to establish 2 new public transport buses in the 12th FYP.

Solid waste management has become another daunting issue due to overwhelming population and porous border despite efforts to reduce generation of solid wastes. With generation of about

9 MT of wastes per day, the lifespan and capacity of the landfill is running out, thus calling for alternative solutions including recycling of solid wastes. Fortunately, considering that the Thromde generates more than 9 MT of wastes every day, it will also be able to recycle wastes. With waste generation at this level or higher, the Thromde aims at recycling 0.5 MT per day from 2019-2020, 1 MT from 2020-2021 and 1.5 MT from 2021 till end of 12FYP. However, should waste generated be just 9 MT or less, the thromde will recycle an average of 0.5 MT of wastes till the end of 12th FYP.

In terms of wastewater management (sewerage), Thromde runs a natural gravitational system developed in 1996 with daily discharge capacity of 2157m^3. It only covers 90% of population in old Thromde area, leaving out whole of extended area (new Thromde area), unconnected to sewer lines thus resorting to traditional system of septic tanks. In the 12FYP, the effort to shift from unhygienic septic tank system to a mainstream sewerage management system shall be Thromde’s utmost priority including construction of additional sewer treatment plants.

The average daily demand for drinking water is 8700〖 M〗^3 while Thromde’s treatment plants have discharge capacity of only 4500〖 M〗^3. The pressure to cater to the demand for drinking water will only escalate with implementation of LAPs for development in extended areas. The Thromde will carry out the following to address issues related to drinking water: a. Ensure adequate household level storage tanks b. Carry out rehabilitation and augmentation of water distribution line and pumping lines. It will be carried out as per water supply master plan of Thromde. c. Ensure better management, use and distribution of water through provision of metered-water at household levels, whereby defunct water meters will also be replaced. d. Improve monitoring of water leakage and illegal water tapping by instituting water user groups at Demkhong level to monitor periodic water testing and treatments in order to assure safety of water supplied. The group will also monitor adequacy of water, reliability and convenience to people. e. Explore additional water sources, build additional reservoir tanks and treatment plants.

Phuentsholing receives the heaviest rainfall in the region, and Thromde is frequently faced with issues of water logging, flooding and landslides; which pose risks to human lives and properties, therefore calling for a planned-drainage systems. It is also important to implement disaster resilient development besides integrating disaster management in mainstream development.

As there is chronic housing shortage in Phuentsholing, Thromde will facilitate and encourage the private sector, including private individuals to construct affordable housing for the public, especially poor and middle income. For that housing gap will be assessed and housing options studied. Thromde will collaborate with the Government to use underutilized land and partner

25 with NHDCL, NPPF, etc. to construct affordable housing where private individuals and agencies are not forthcoming. Thromde will also monitor compliance to the Tenancy Act to prevent extremely high rentals on properties by house owners.

Taking social safety into consideration, Thromde will make investments in smart city initiatives such as installation of CCTVs through safe-city projects, which will be used as a tool to monitor and control criminal behavior and acts. Expansion of street light coverage with installation of additional 400 street lights to existing 823 and provision of free wifi at strategic locations will also be initiated as smart initiatives in the Thromde. Places of entertainment (bars, karaokes, drayangs and party halls) will be monitored in collaboration with relevant authorities such as Regional Revenue and Customs Office, Regional Trade Office, Royal Bhutan Police, Drungkhag, etc., for regulatory compliance.

9.2. Programme Output Matrix Programme output indicators and targets

Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan Target no (Base Year) 1 Livability, safety Functional Length of new Km 3 42 6 (NT) and infrastructure/facilities urban roads (2017) sustainability of developed constructed human Length of urban Km 2 42 48 settlements roads maintained (2017) improved Construction of Dateline 2 2017 2019 Northern Bypass 36 Road (Package 1) completed Construction of Dateline 2 2017 2020 Northern Bypass Road (Package 2) completed Construction of Dateline 1 2017 2019 Mini Dry Port completed. Construction of Dateline 1 2019 2020 Allay Land Custom Station completed Procurement of Dateline 1 2019 2020 equipment for SASEC Transport, Trade, Facilitation and Logistics projects completed. Approved LAPs No. 3 6 (2017) 5(NT)

27 with proper Primary blacktopped roads Roads without % 2 100 100 potholes and (2017) without running water Pothole policing and 2 2019 reporting mechanism established Dateline Length of proper Km 2 10 8 (NT) footpath constructed (2017) within Thromde Area Length of footpath Km 2 10 18 KM (CT) maintained/kept operational Initiatives to reduce 2 2 2 housing issues No. Private houses and No. 2 NA Track buildings approved having at least one parking per tenant Length of new Km 2 0 (2017) 6 (NT) service duct Initiatives to have No. 2 1 1 Infrastructure with (implementation disabled friendly of aspects of facilities urban design) Bridge/culverts No. 3 11 8 (New Target) constructed (2017) Bridge/culverts No. 2 11 19 maintained 17

2 Public transport Number of taxi/ bus No. 3 3 3 (NT) system improved and bays in place enhanced Constituency No. 2 3 6 (CT) accessible by public transport (Bus) 14 Public transport No. 2 4 NT=2 services with CT=6 facilities for senior citizens, women, children and differently-abled people Initiatives to reduce No. 2 4 1(NT) vehicle congestions Ridership in public % 1.5 15 30 (NT) transport (bus) No. 1.5 2 3 (Awareness through legible and proper Initiative to increase information ridership board, Transport Services, proper road and bays) HHs within 100 m % 2 50 50 (NT) of public transport (2017) (Bus) 3 Water Supply, solid Km 2 43.5 10 (NT) waste management Length of water (2017) and waste water distribution line management services constructed improved and Length of water Km 2 43.5 53.5 enhanced distribution line (2017)

maintained Amount of waste MT 2 0 (2017) 1.5(NT) recycled 26 Amount of solid MT 2 9 9 waste disposed to landfill No. of recycling No. 2 0 1 (NT) plant/unit Household % 2 0 90 (NT) segregating waste at source Frequency of waste No. 2 2 2 collection per day Initiatives to reduce No. 2 0 2 (NT) the use of plastics LAPs connected to No. 2 8 LAPs 3 (NT) integrated waste/sewer management infrastructure and collection system Length of sewer km 2 9.8 9.8 (Main line) network constructed (2017) Length of sewer line Km 2 30.7 40.7 maintained and kept (2017) functional Number of gender No. 2 6 2(NT) friendly public toilets Initiatives to reduce No. 2 NA 2 (NT) use of plastics. (2017) 4 Public safety and Number of new No. 2 832 400 (NT) security improved street light installed (2018)

Functional street No. 2 832 12 lights in place Number of private No. 1 NA Track buildings approved having at least one parking per tenant Number of new No. 2 13 75 (NT) CCTVs installed (2018) Functional CCTVs No. 0.5 13 88 in place Initiatives to reduce 0.5 4 (2018) 1 (NT) annual crimes Number of smart 2 1 (2017) 6 (NT) city initiative Proper traffic/ safety 2 6 (2017) 6 signage and facilities for urban roads and pedestrian footpaths 5 Recreation amenities Initiatives to % 2 0.06 0.06 developed and increase green area improved 4 Recreational No. 2 3 5 (Parks) amenities developed 6 Review of structural 8 Number of LAPs No. 2 0(2017) 10 (NT) plan and Local area Topographical plan. survey is carried out Number of LAPs No. 2 0 (2017) 6 (NT) geo-tech study is carried out Number of LAPs No 2 0 (2017) 10 (NT) reviewed Dateline by which Dateline 2 0 (2017) 2023 the review of

Structural Plan is completed

Projected Annual Targets

Projected Annual Targets Sl.No KPI FY 2019- FY 2020- FY 2021- FY 2018-2019 FY 2022-2023 2020 2021 2022 1. Length of new urban roads constructed Planning 44 46 48 48 2. Length of new urban roads maintained 42 48 Construction of Northern Bypass Road 3. (Package 1) completed - 2019 - - - Construction of Northern Bypass Road 4. (Package 2) completed - 2020 - - - 5. Construction of Mini Dry Port completed 2019 - - - - Construction of Allay Land Custom Station 6. completed - 2020 - - - Procurement of equipment for SASEC Transport, Trade, Facilitation and Logistics 7. projects completed. - 2020 - - - Approved Local Area Plans with proper 8. blacktopped primary roads Planning 7 8 10 11 Roads without potholes and without 9. running water Planning 100 100 100 100 Pothole policing and reporting mechanism 10. established Planning 2019 - - 11. Length of proper footpath constructed Planning 12 14 16 18 12. Length of footpath maintained 10 10 12 14 18 13. Initiatives to reduce housing issues 2 2 2 2 2 Number of private buildings approved 14. having at least one parking per tenant Track Track Track Track Track

15. Length of service duct constructed 0.5 1 1 1.5 2 Initiative to have Infrastructure with 16. disabled friendly facilities 1 1 1 1 1 17. Number of Bridge/culverts constructed 1 1 2 2 2 Number of Bridge/culverts maintained 18. 11 - - - 19 19. Proper taxi/bus bays in place 3 4 5 5 6 20. Initiatives to reduce vehicle congestion 4 6 6 6 6 Constituency accessible by public transport 21. (Bus) including green buses Planning 4 5 6 6 Public transport services with facilities for senior citizens, women, children and 22. differently able people. Planning 5 6 6 6 23. Initiatives to reduce vehicle congestion 24. Ridership in public transport (Bus) Planning 20 25 35 45 Initiative to increase ridership 25. 2 3 3 3 3 HHs within 100 m of public transport (Bus) 26. Planning 60 80 100 100 Length of water distribution network 27. constructed 2 4 6 8 10 Length of distribution network maintained 28. Amount of Waste Recycled 29. Planning .5 1 1.5 1.5 Amount of solid waste disposed to landfill 30. 9 9 9 9 9 No. of recycling plant 31. - - 1 - - Households segregating waste at source 32. Planning 80 85 90 95

Frequency of waste collection 33. 2 2 2 2 2 Initiatives to reduce use of plastics 34. + Planning 2 2 2 2 LAPs connected to integrated waste/sewer management infrastructure and collection 35. system Planning 4 5 6 6 Length of sewer network constructed 36. - Planning 1 2 2 37. Length of sewer network maintained 9.8 9.8 38. Number of gender friendly public toilets 6 7 8 8 8 39. Number of new street lights installed Planning 932 1032 1132 1232 40. Functional Street lights in place 832 - - - 1232 Number of CCTVs installed in strategic 41. location Planning 23 38 63 88 42. Functional CCTVs in place 13 - - - 88 43. Initiatives to reduce annual crimes 5 5 5 5 5 44. Number of smart city initiatives 2 4 6 7 7 Proper traffic/safety signage and facilities 45. for urban roads and pedestrian footpath 6 6 6 6 6 46. Initiatives to increase green area (annually) 3 3 3 3 3 47. Recreational amenities developed 1 - 1 - 1 Number of LAPs Topographical survey is 48. carried out 2 4 4 - - Number of LAPs geo-tech study is carried 49. out 2 3 1 - - 50. Number of LAPs reviewed 2 3 3 2 - Dateline by which the review of Structural 51. Plan is completed - - - - 2023

Programme Activity and Outlay

Sl. No Output Activity Activity Location Indicative Plan outlay Remarks (Nu. In million) 1 Livability, safety Capacity Development Within Thromde and sustainability of human Infrastructure Development Within Thromde 655.80 settlements (road, footpath, bridge and improved service duct) Improve Public Transport Within Thromde 1.2 System Provide water supply, solid Within Thromde 235.9 waste and waste water management services Improve Public safety and Within Thromde 97.8 security Develop Recreational Within Thromde 271.7 Amenities Provide Urban Planning 130 Services Thromde Area TOTAL 1392.405

2 Major sub-activities

Construct three Bus bays 1 at Kabraytar and 2 along Pasakha road Construct urban road (Kabraytar (500m+ 1500m) 80 M 13M/KM Damdara (500m), Toorsa tar (1800m) Core (320M), Malbase (500m), Rinchending (400m); Pekarsing (500m))

Construction of footpaths

Construction of brigde/culperts

Construction of service ducts

Installation of Streetlights (400 12 M 30000/ no.) Per streetlight Installation of CCTVs

Construction of toilets

Conduct Geo Tech studies of 4 (Kabraytar, Damdara, 10 M 2.5M/LAP LAPs Rinchending and Alley)

Construction of Water line (Rinchending-1.5KM, distribution Pekarshing -6 KM, Ama chu- 8KM, Omchu-3 KM, Barsachu-3KM) Develop recreational amenities (Park development near 271.7 M Pepsi factory and Conflunce of Omchu and Ama chu) Total

10. LGKRA 3: Transparent, Effective and Efficient Public Service Delivery Enhanced (3 KPIs) Data Baseline Data NKRA KPI Description Unit Target collection Remarks (Base year) source methodology 2. Economic This indicator measures public Proportion of diversity and services delivered as per TAT services 100 Admin Administrati productivity of G2C and as per Service % 100 delivered as per (2017) Data ve record enhanced Delivery Standard of TAT ISO9001:2015 9. Infrastructure, This indicator measures staff communicatio positions approved but not filled Civil servant n and public or left empty due to transfer, Admin. Administrati positions not No. 10 (2017) 0 services superannuation, long term Data ve record filled improved studies etc. It excludes doctors, nurses and teachers annually 13. Democracy &decentraliza tion strengthened Service delivery This indicator measures 14. standard with timeline by which Service Corruption SOP for Admin. Administrati delivery standard with SOP for Date NA 2019 reduced Thromde Data ve record Thromde Public service Public service developed and operationalized 16. Justice developed and services and operationalized institution strengthened9 .

Infrastructure, Communicati on and Public Service Delivery Improved

10.1. Programme Summary and Strategies Programme Title: Transparent, effective and efficient public service

Objective: To provide transparent, effective and efficient public services

Collaborating Agency/ies: Gewogs/MoHCA, DLG

Programme Strategies:

The Civil Service Statistic 2016 pointed out the ratio of civil servant strength to the total population as 1:29, calling forth improved efficiency in public service delivery. There are about 27000 civil servants (both regular and on contract) for just over 700000 people. The GNH Survey 2015 pointed out that people’s perception on government’s performance has declined significantly, mainly in terms of reducing gap between rich and poor, creating jobs and fighting corruption. The thromde will review and orient civil servants on the concept of servant- leadership; making every public services citizen-centric thereby meeting the expectations of end- users. Awareness, advocacy, orientation and training focusing on improving public service delivery will receive focus. Out of 200 plus G2C services, there are just over 25 G2C services available at Thromde level. Thromde will look into increasing the number of services provided through G2C online services. This will not only reduce turn-around-time but will also benefit citizens availing the public services. Focus will also be on providing efficient grievance redressal mechanism (both office based and technology based). Advocacy and awareness on services delivered via G2C will be made available to public and residents at regular intervals. As of now, Thromde has been able to deliver 100% of public services as per TAT of G2C and as per Service Deliver Standard of IS09001:2015. In addition, Thromde will strive for periodic renewal of ISO90021:2015 certification for Quality Management System (QMS). The scope of QMS will be increased by adding all municipal services for certification and certification in turn will take care of service delivery standards, standard operating procedure and turn-around-time for most commonly availed municipal services. Thromde will also institutionalize Global Information System (GIS) and Geo Data Base to keep and share real time information and data, such as getting directions on parking availability, waste disposal, road blocks and traffic diversion, city social/entertainment events, free Wi-Fi locations etc. Development of mobile apps will be explored in order to deliver basic municipal services like paying of water bills, sewerage charges, etc., Against this back drop, Government Performance Management System (GPMS) is initiated by government to hold agencies accountable. The whole-of-government approach system is being implemented to strengthen planning, implementation, monitoring and evaluation at various levels of government. In the 12th FYP, focus will be on strengthening initiatives that will enhance decentralization; taking efficient and effective public services delivery closer to the people. There will also be an increased focus on reducing corruption, and increasing responsibility and

39 accountability in the local governments. Collaborative strategies will also be adopted to enhance electricity and mobile coverage and its reliability. Today, electricity coverage stands at 96 percent, mobile coverage at 98 percent and internet coverage at 99 percent. The push will not just be on coverage but more on ensuring reliability at 100 percent. Efforts will be made to institute mechanisms to disseminate and share Thromde’s plans, progress (physical and financial), resolutions of Thromde Tshogde, laws, Acts, Rules and Regulations, and policy with the public, for their information, feedback and comments. Thromde will also focus on improving and strengthening capacity and professionalism of the frontline staff in Thromde office, to enhance and improve service delivery to customers. In addition, corruption control mechanisms will also be instituted by creating awareness on ethics and integrity, transparency and accountability.

10.2. Programme Output Matrix

Programme output indicators and targets

Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan No. (Base Year) Target 1 Transparent, Service 70 Proportion of services delivered % 15 100 (2017) 100 effective and delivery as per TAT of G2C & SDS of efficient public improved ISO service delivery Civil servants positions not filled No. 5 10 (2018) 0 enhanced Hrs 10 NA(2017) <4 (Less Internet downtime hours in 24 than 4 hrs in a year hours) Efficiency in addressing % 10 100 (2017) 100 customer complaints e-payment for existing online Date 5 NA 2020 system % 5 NA 80 (Informatio n of infrastructur e network- Enhancement and management roads, water of Thromde Geo-database (GIS). supply, sewerage, streetlight, TWAN, land cadastral) Establishment of city Addressing % 5 0 (2017) 50

(Percentage of households with city addressing established) Awareness on availability of No. 5 NA (2017) 8 Thromde’s services online Nu. 10 NA (2017) 40 Human Resource Capacity in Development program Milli on Corruption 20 Awareness on ethics and No. 10 1 (2017) 4 reduced integrity 10 NA 100 Action taken against public % officials on administrative lapses

Disaster 10 No. of awareness on disaster No. 5 1 (2017) 5(NT) Management resilient constructions, services preparedness, response and improved rehabilitation to general residents Number of disaster volunteer No. 5 NA (2017) 6 team in each constituency

Projected Annual Targets

Projected Annual Targets Sl.No KPI FY 2018- FY 2019- FY 2020- FY 2021- FY 2022-2023 2019 2020 2021 2022 Proportion of services delivered as per TAT 1. of G2C & SDS of ISO 100 100 100 100 100

Annual GMPS score 2. 99 99 99 99 99

Civil servants’ positions not filled 3. 0 0 0 0 0 4. Internet downtime hours in 24 hrs in a year <4 <4 <4 <4 <4 Mobile service downtime hours in 24 hrs in 5. a year <2 <2 <2 <2 <2 Electricity downtime hours in 24 hrs in a 6. year <4 <4 <4 <4 <4 Efficiency in addressing customer 7. complaints 100 100 100 100 100 8. e-payment for existing online system - - 2020 - - Enhancement and management of Thromde 9. Geo-database (GIS). Planning 20 40 60 80 Planning Establishment of city Addressing 10. 10 20 30 50 Awareness on availability of Thromde’s 11. services online Planning 2 2 2 2 12. Work and integrity culture index 100 100 100 100 100 Corruption, transparency and accountability 13. index 100 100 100 100 100 14. Integrity vetting for managerial positions 100 100 100 100 100 15. AD performance score 100 100 100 100 100 Action taken against public officials on 16. administrative lapses 100 100 100 100 100 No. of awareness on disaster resilient constructions, preparedness, response and 17. rehabilitation to general residents 1 1 1 1 1 Disaster volunteer team in each 18. constituency 2019 19. Human Resource Capacity Development - 10 10 10 10

program

Programme Activity and Outlay

Sl. No. Indicative Plan Remarks Output Activity Activity Location Outlay (Nu. in million) 1. Awareness and advocacy on availability Thromde’s services In all 6 constituencies Service online 1.0 Delivery Institutional Capacity development enhanced & HR Development Programs 45.00

Provide Land Record Services Thromde Area 10 Improve ICT services and Thromde Area equipment 45.0 2. Thromde Area Corruption Advocacy programs on Ethics and Reduced. integrity, gift rules and asset 1.0

declaration 3. Disaster 8.5 Management Services Awareness, procurement and Thromde Area improved maintenance of equipment

Total 110.5 Major-sub activities

- - - -

11. LGKRA 4: Quality of Education and Skills Improved (9 KPIs) Baseline Data Data collection Remark NKRA KPI Description Unit (Baseline Target source methodology s Year) 3. This indicator measures Out of School Annual number of children aged 6- Poverty Children (aged 6 Boys=8, Boys=0 Edu.Stats/ 14 including special needs eradicate - 14 years) No. Girls=4 , Thromde children not attending school d and (including special (2017) Girls=0 Education out of total resident needs) by gender Stats inequalit population y reduced Dzo: 11 Annual This indicator measures Maths:04His: Shortage of Edu.Stats/ teacher shortage against 05 Eco:1 0 specific subject No. Thromde approved teacher strength Acct:1 7. teachers Education subject wise Sci:3 Stats Quality Gen:10 of Boys: education Students scoring This indicator measures 19 at least 60% each Annual and skills students scoring above 60% Girls: in STEM Boys:16.8 Edu.Stats/ improved in STEM subjects [Science, subjects, % Girls:22.6 25 Thromde and Mathematics], Dzongkha and T=19.7(2017) Total: Education Dzongkha and English in English in BCSE 22 Stats BCSE examination. 10.Gende by gender r equality Students scoring promoted Boys: 20 at least 60% in This indicator measures the Boys: Annual Girls: 24.6 , women each English, percentage of students who 22 Edu.Stats/ and girls Dzongkha, Math scores at least 60% or above % Total: 22.3 Girls: Thromde empower and Science in in English, Dzongkha, Math (2017) 26 Education ed class VI by and Science Total : Stats gender

11. Students scoring Productiv Boys: 62 Boys: 60% and above in This indicator measures the Annual e and Girls: 75 63.5 English, percentage of Students Edu.Stats/ gainful Girls: Dzongkha, Math scoring 60% and above in % Total : 68.5 Thromde 76.5 employm and science in English, Dzongkha, Math (2017) Education Total: ent Class III by and science Stats 70 created gender Annual Boys: The indicator measures the Education Enrolment Rate Boys:160 250 participation of 3-5 years old Stats/Thro for ECCD by % Girls::155 Girls: children in ECCD out of mde gender (2017) 250 total resident 3-5 years old. Education (CT) Stats Annual Men: 0 (no men Men:10 Education The indicator will measure learners) 0 NFE completion Stats/Thro completion rate of NFE % Women:100 Women Survey rate by gender mde learners. (2018) -100 Education

Stats This indicator measures Annual percentage of schools with Education Proportion of vocational clubs such as CT= Stats/Thro schools with cultural, agriculture, % Survey 50 (2017) 100 mde vocational clubs horticulture, arts and crafts, Education literary, democracy, science Stats and technology, culinary etc

Schools meeting The indicator measures class size target Primary: 0 Pri:35 proportion of schools with % (2017) Sec:40 class size of 24 in primary Sec: 10 and 30 in secondary schools (2017) (CT) Schools &

Education

Sector 4 6 CT

This indicator measures the Construction of number of new schools No. new Schools constructed Thromde Education Services

11.1. Programme summary and Strategies Programme Title: Quality education enhancement

Objective: To improve quality of education & skills

Collaborating Agency/ies: MoE/BCSEA/MoLHR (Technical Training Institute)/RCSC

Programme Strategies:

Phuentsholing Thromde has 3 Higher Secondary Schools (1 Government and 2 Private), 2 Middle Secondary Schools, 1 Lower Secondary School, 1 NFE Centre, 4 Private ECCD Centers, and 1 Teacher Resource Centre. In terms of human resources, Thromde has 211 teachers, 62 supporting staff including GSP, ESP, and 1 NFE Instructor; providing education to 4482 students. Despite efforts from all stakeholders (including parents), providing quality education has remained one of the challenges for Thromde. In order to improve the quality of education, the main focus of the 12th FYP will be to equip all schools and education / learning centers with basic infrastructure and ICT facilities such as computers and reliable internet connectivity. The provision of regular professional development programmes to teachers and education staff will be a priority of Thromde in the 12th FYP. Quality will also be addressed through support to teacher resource centers. Educating for GNH initiatives and promotion of culture and traditions will also receive priority in the 12th FYP.

Currently, the net primary enrolment ratio (NPER) is 100 percent for both boys and girls, with overall NPER of 100 percent based on the NER survey conducted by the Thromde in 2016. In terms of system efficiency and quality, Thromde has made significant progress. As per the internal efficiency report generated in 2016, Phuentsholing Thromde's promotion rate is 93.3 percent, repetition rate is 9 percent, retention rate is 9 percent and dropout rate is 0.6 percent. Therefore, Phuentsholing Thromde is confident to achieve universal primary education within the 12th FYP. The Thromde currently has 12 out-of-school children aged 6-14 years, out of which 8 are boys and 4 are girls. The Thromde aims to ensure no child is left out of school in the 12th FYP and that all of them are enrolled in schools.

Thromde students show poor performance in both levels of class VI and X; only 20 percent of boys and 24.7 percent of girls have scored 60 percent each in the subjects, English, Dzongkha, Maths and Science in class VI, whereas in class X, only 16.9 percent of boys and 22.6 percent of girls scored 60 percent each in STEM subjects, Dzongkha and English. The Thromde aims to improve performance in class VI to 24 pecent and 25 percent for boys and girls respectively, and in class X to 18.55 percent and 23.8 percent for boys and girls respectively, in the 12th FYP.

Considering the significance of Early Childhood Care and Development (ECCD) on a child’s brain development to prepare them for quality learning and strong foundation, focus on access, equity and sustainability of ECCD will be provided. Thromde plans to increase enrollment rate in ECCDs for children aged between 3-5 years from 34 percent to 39 percent for boys, and 28 percent to 38 percent for girls. Support will also be extended to enhance Non-Formal Education (NFE) targeting illiterate population with particular emphasis on men, considering that while women NFE completion rate was 100 percent there was not a single man taking up NFE. The Thromde aims to achieve 100 percent NFE completion rate for both men and women learners in the 12th FYP.

There is a marked improvement in the teacher-student ratio with ratio at 1:24. However, schools in Thromde is in shortage of 35 teachers by subjects such as Mathematics (4), History (5), Science (3), Accounts (1), Economics (1), General (10) and Dzongkha (11). The shortage of teachers will be addressed by preparing comprehensive mapping of teachers’ requirement for schools with MoE and RCSC for strategic deployment and management. The Thromde plans to increase the schools meeting class size targets from 0 to 35 percent for primary schools and 10 to 40 percent for secondary schools.

Disaster preparedness through strengthening capacity of disaster management focal persons and preparation of emergency response plans including retrofitting and renovation of vulnerable school infrastructures.

To address challenges relating to youth such as youth violence, unemployment, etc., support will be provided for establishment of youth centers and implementation of youth action plan as per the National Youth Policy. Schools will also be assisted to promote and practice safe and healthy behaviors amongst young people through provision of life-skills based education. The plan will also support improved coverage of WASH facilities and health education in schools.

Educating for GNH shall be always re-emphasized and remain as the guiding principles for all round development of schools. The concept of Green Schools for Green Bhutan becomes the realistic programs in the promotion and preservation of our pristine environment and cultural heritage.

11.2. Programme Output Matrix Programme output indicators and targets Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan Target No. (Base Year) 1 Quality of Quality 60 Number of out of School No. 5 Boys=8, education & skills Children (including special Boys=0, primary and Girls=4 improved needs) (aged 6 - 14 years) by Girls=0 secondary (2017) Quality of gender education education & skills 5 Dzo: 11 improved improved Maths:04 His: 05 Shortage of relevant subject No. Eco:1 0 teachers Acct:1 Sci:3 Gen:10 (2017) Boys: 19 Students scoring 60% and % Boys:16.8 Girls: 25 above in STEM subjects, 5 Girls:22.6 Dzongkha and English in T=19.7(201 Total: 22 BCSE examination by gender 7)

% 5 Boys: 20 Boys: 22 Students scoring 60% and Girls: 24.6 Girls: 26 above in English, Dzongkha, Total: 22.3 Total : 24 Math and Science in class VI (2017) by gender

Students scoring 60% and % 5 Boys: 62 Boys: 63.5 above in English, Dzongkha, Girls: 76.5 Girls: 75 Math and Science in class III Total: 70

by gender Total : 68.5 (2017)

No. 5 Boys:160 Boys: 250 Enrolment Rate for ECCD by Girls:155 Girls: 250 gender (2017) (CT) No. of NFE learners BLC and No. 5 M=0; F=26 M=05; PLC by gender (2017) F=40 (CT) Proportion of schools with No. 50 1 CT=100 vocational clubs (2017) Students covered under No. 2 40 Track Special Education Services (2018) % of teacher availing 80 hours % 4 100 100 of PD Teacher’s requirement Date 4 NA 2019 mapping and action plan in place, and implemented % Teachers with 18 hours contact 41.95% teaching 3 (2017) CT= 48% Teacher’s incentives plan Date 4 NA 2019 developed Functional 40 Primary schools meeting class % 2.5 0 (2017) CT=35 infrastructure/ size targets facilities Secondary schools meeting % 2.5 10 (2017) CT= 40 developed class size targets Schools with access to No 5 100 (4 100 (6 adequate water for drinking schools) schools) Schools with adequate toilets No 5 as per the required standard (1 0 < Toilets: B 4 (CT) – 36/ G- 37> every 40 boys)

No 5 0 <1:47 4 <1: 30 Schools with ideal student to (PLSS) (PLSS) 1: 20 (PMSS) 1:10(PMSS) computer ratio (1:30 primary 1: 25 (SMSS) 1:10(SMSS) & 1:10 for secondary) 1: 25 (PHSS)> 1:10 (PMSS)> (2017) Teachers with computer No. 5 0 All Schools with internet % 5 30 (2017) CT=50 connectivity Functional youth center No. 5 1 (2018) CT=1 established Construction of new Schools No 5 4 (2018) CT= 6

Projected Annual Targets

Projected Annual Targets Sl.No KPI FY 2019- FY 2020- FY 2021- FY 2022- FY 2018-2019 2020 2021 2022 2023 Boys: 8 Boys: 7 Boys: 6 Boys: 5 Boys: 4 Number of out of School Children (including Girls: 4 Girls: 3 Girls: 2 Girls: 2 Girls: 1 1. special needs) (aged 6 - 12 years) by gender Total: 12 Total:10 Total: 8 Total: 7 Total: 6 Dzo = 09 Dzo = 07 Dzo = 05 Dzo = 03 Math = 03 Maths = 01 Maths = 00 Maths = 00 His = 03 His = 01 His = 00 His = 00 Eco = 1 Eco = 0 Eco = 0 Eco = 0 Overall = 0 Shortage of relevant subject teachers Acct = 1 Acct = 0 Acct = 0 Acct = 0 Sci = 3 Sci = 2 Sci = 1 Sci = 0 2. Gen = 08 Gen = 06 Gen = 04 Gen = 02

3. Students scoring above 60% each in STEM Boys: 16.8 Boys: 17 Boys: 17.6 Boys: 18.2 Boys: 19 subjects, Dzongkha and English in BCSE Girls: 22.7 Girls: 23.4 Girls: 23.8 Girls : 24.2 Girls: 25

examination by gender Total 19.75 Total: 20.2 Total: 20.7 Total : 21.2 Total: 22 Students scoring 60% and above in each Boys: 20 Boys: 20.7 Boys: 21 Boys : 21.6 Boys: 22 4. English, Dzongkha, Math and Science in class Girls: 24.6 Girls: 24.7 Girls: 25.2 Girls: 25.6 Girls: 26 VI by gender Total: 22.3 Total: 22.7 Total: 23.1 Total: 23.6 Total : 24 Students scoring above 60% in STEM subjects, Boys: 62 Boys: 62.5 Boys: 63 Boys: 63.25 Boys: 63.5 5. Dzongkha and English in Class III examination Girls: 75 Girls 75.5 Girls: 76 Girls: 76.25 Girls: 76.5 by gender Total : 68.5 Total: 69 Total: 69.5 Total: 69.75 Total: 70 Boys= Boys= 9.3% 5.71% (185) Boys=10.81% Male= 12.19 Male =8.69 (175) Girls = (205) % (230) % 250 Enrolment Rate for ECCD by gender Girls= 6.45% 15.15% Girls = Female = Female (165) (190) 13.15% (215) 6.97 % (230) =8.69% 6. (250) Boys: 1 Boys: 2 Boys: 3 Boys: 4 Boys:5 Girls:29 Girls:32 Girls: 36 Girls: 39 Girls: 40 No. of NFE learners by gender 7. Total: 30 Total: 34 Total:39 Total:43 Total:45

8. Proportion of schools with vocational clubs 50 75 75 100 100 9. Students covered under Special Education Services 40 Track Track Track Track 10. % of teacher availing 80 hours of PD 100 100 100 100 100 11. Teacher’s requirement mapping and action plan in place and implemented Planning 2019 - - - 12. 41.9 43 Teachers with 18 hours contact teaching 44.5 46 48 13. Teacher incentives plan developed and put in place Planning 2019 - - - 14. Primary schools meeting class size targets Planning 10 15 20 35 15. Secondary schools meeting class size targets Planning 15 25 35 40 16. Schools with access to adequate water for drinking 100 100 100 100 100

17. Schools with adequate toilets (1 for every 25 0 (Toilets: B – girls and 1 for every 40 boys) 36/ G- 37) (2017) - - - 6 1:50 (PLSS) 1:45 (PLSS) 1:40 (PLSS) 1:35 (PLSS) 1: 30(PLSS) Schools with ideal student to computer ratio 1: 20(PMSS) 1:17(PMSS) 1:15 (PMSS) 1:12 (PMSS) 1:10(PMSS) 18. (1:30 primary & 1:10 for secondary) 1:25 (SMSS) 1:21 (SMSS) 1:17 (SMSS) 1:13 (SMSS) 1:10(SMSS) 1:25 (PHSS) 1:21 (PHSS) 1:17(PHSS) 1:13(PHSS 1:10(PHSS 19. Teachers with computer 30 50 65 90 100 20. % of schools with internet connectivity 100 100 100 100 100 21. Functional youth center established 1 1 1 1 1 22. Construction of new Schools - - - 1 1

Programme Activity and Outlay

Indicative Plan Outlay Remarks Output Activity Activity Location (Nu. In million) 1. Quality primary and Training & Skills 5.0 secondary education development All Schools improved Infrastructure 359.5 2. Functional Development All Schools infrastructure/facilities PD programs All Schools 15.0 developed 8.0 Laptop for teachers TOTAL 387.5

Major-sub activities Construct two new (Pekarshing & schools Amachu) 123 & 61.5 Construct Adm block with 8 classroom (PHSS) 13.5

Renovation of Principal Quarter (PHSS) 5 Construction of Science Lab (PHSS) 8.5 Construction of Ramp and renovation of classrooms (SEN) (PMSS) 25 Construct 8 Classroom block (SMSS) 10.5 Construct Science lab (SMSS) 8.5 Construct of Open shed (can be used as MP hall) (PLSS) 10 Construction and establish 3 ECCD centers 20 Relocation of Youth Center 10 Total 295.5

12. LGKRA 5: Health and nutrition of Thromde residents enhanced (5 KPIs) Baseline Data NKRA KPI Description Unit (Baselin Target Data Source collection Remarks e Year) methodology 3. This indicator measures Poverty Implement implementation of the eradicate National Policy Dzongkhag’s d and Awareness, and Strategic responsibility mandated 10% Administrative inequalit % 100 % Report Counseling, Framework to in this policy (2018) Data y Helpline reduced Reduce Harmful use of Alcohol 8. Food (2015-2020) and Nutrition Implement Suicide This indicator measures Awareness, security Prevention Action implementation of the Monthly Plan Dzongkhag’s 10% Administrative Monitoring ensured % 100% Report responsibility in this (2018) Data and 10.Gend policy Monitoring er dry day equality Households This indicator measures promote without access to number of households 80 NT=1 Administrative d, without access to 24*7 safe No. 24*7 safe drinking (2017) 5 % Data women drinking water in the water supply and girls dwelling This indicator empower Commercial measures number of ed NT= Administrative entities with 24*7 commercial entities No. NA 15% Data 14. safe water supply with access to 24*7 safe water supply

Healthy and caring Initiatives to This indicator society Awareness reduce incidence measures the number enhanced Administrativ Develop of drugs and of initiatives to reduce No. NA 2 Report e Data Recreationa substance abuse incidences of drugs and 17. l Amenities, cases substance abuse cases, Sustaina ble water ensured

12.1. Programme Summary and Strategies Programme Title: Quality Health enhancement

Objective: To improve community health and water security

Collaborating Agency/ies: MoH/MoWHS

Programme Strategies:

According to GNH Survey 2015, 2.46 percent of the population suffer from severe psychological distress and about 8.99 percent of population suffer from some form of distress which mainly leads to suicides and alcoholism. Thromde with support from health committee will address the issue of incidences of alcohol deaths through implementation of the National Policy and Strategic Framework to Reduce Harmful Use of Alcohol (2015-2020), particularly responsibilities assigned to the Thromde, such as formation of Alcohol Harm Reduction Committee at Thromde level. Accordingly, public education and awareness on alcohol policies and harmful use of alcohol will be taken up in collaboration with community health workers and religious figures, targeting both sellers and consumers.

Similarly, in order to prevent incidence of suicides in the dzongkhag, the Thromde will plan and implement the Suicide Prevention Action Plan, particularly responsibilities assigned to the Thromde. The Thromde’s Suicide Prevention Response Team (DSPRT), with technical support from relevant central agencies, will plan and implement suicide prevention awareness and interventions in the Thromde, as well as identify causes driving people to commit suicide.

In order to achieve access to 24x7 safe drinking water in every household and commercial entities, the Thromde will educate and create awareness on the importance of conserving water and sustainable use of water. Thromde will also facilitate in providing outdoor gyms, organise inter-Thromde sporting events such as football, volley ball, archery and khuru for healthy lifestyle.

12.2. Programme Output Matrix Programme output indicators and targets Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan Target No. (Base Year) 1 Community Disease 80 Initiatives to reduce No. 15 NA (2017) 3 health enhanced prevention, incidence of suicides and water treatment and Initiatives to reduce No. 15 1 (2017) 2 security ensured management incidence of alcohol services death improved Initiatives to reduce No. 15 NA (2017) 2 incidence of drugs and substance abuse cases Initiatives to reduce No. 15 3 (2017) 3 cases of NCD Alcohol Harm Date 7 NA (2017) 2019 Reduction committee formed Suicide prevention Date 7 NA (2017) 2019 team formed Number of training to No. 6 NA (2017) 5 suicide response team Water Supply 20 Frequency of No. 5 Once a day Once a day ensured monitoring (water (2018) breakdown) and safety testing of water supply Households with % 5 80 (2017) 100 % access to 24*7 clean, and safe drinking water supply

Commercial entities % 5 NA 100 % with 24*7 safe water supply Average hours of Hrs. 5 7 9 (CT) water supply

Projected Annual Targets

Sl.N Indicators Projected Annual Targets o FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023

1 Initiatives to reduce incidence of suicides Planning 3 3 3 3 2 Initiatives to reduce incidence of alcohol death 1 2 2 2 2 3 Initiatives to reduce incidence of drugs and substance abuse cases Planning 2 2 2 2 4 Initiatives to reduce incidences of NCD Planning 3 3 3 3 5 Suicide response team formed 2019 6 Suicide prevention help line in place 2019 7 Number of advocacies on suicide prevention and drugs and substance abuse Planning 1 1 1 1 8 Alcohol Harm Reduction Committee formed. 2019 9 Number of training to suicide response team Planning 1 1 1 1 Households with access to 24*7 clean, safe drinking water supply 90 95 95 100 100 Commercial entities with 24*7 safe water supply 90 95 95 100 100 Frequency of monitoring (water breakdown) and safety testing of water supply Once a day Once a day Once a day Once a day Once a day Average hours of water supply 7 7 9 9 9

Programme Activity and Outlay

Indicative Plan Outlay Remarks Output Activity Activity Location (Nu. In million) 1. Disease Awareness, prevention, Training & Skills 5 treatment development Within Thromde and management services Infrastructure improved Development Within Thromde

Major sub-activities - - -

13. LGKRA 6: Culture and traditions preserved and promoted (6 KPIs) NKRA KPI Description Unit Baselin Target Data source Collection Remarks e methodology 2. This indicator measures Economic Zhungdra and number of participants in diversity Boedra Zhungdra and Boedra Administrative Administrativ No. 1 (2017) 5 Once in a year and competition at Competition organized by Data e record productivit Thromde level Thromde excluding y enhanced competition in schools Initiatives to Training on 4. Culture promote Unicode & Dzongkha This indicator measures Traditions Rectification of preserved number of initiatives such Sign board and as writing and speaking Administrativ promoted competition, drama, sign No. 2 5 Admin. Data e data Literary boards, Tshogde minute in Activities in 11. dzongkha, presentations in Productive Schools dzongkha etc. and gainful employme Tshogde nt created Minutes

15. The indicator measures the Livability, Initiatives to number of training Once every safety and promote programmes, awareness, Administrativ No. NA 5 Admin. data year (Training sustainabili Driglam events, TV Programs, e data ty of or Awareness) media etc to promote human Namzha settlements Driglam Namzha

64 improved Promote This indicator measures the tangible number of cultural cultural No. 3 temples, heritage heritages Administrativ chortens and preserved and maintained/constructed NA 6 Admin data e data mani dangrims promoted The indicator describes the Activities number of volunteer undertaken activities taken up in times through of disaster, waste community No. management, volunteers environmental Quarterly (without cash conservation, community cleaning and kind) Administrativ properties etc. 4(2017) 4 Admin Data e data campaign

Initiatives to The indicator measures the safeguard and number clubs, programs, New Archery events etc established and promote Range, new conducted to preserve No. indigenous Khuru Range, indigenous sports games and Administrativ Allot place for sports NA 3 Admin Data e data Dego

13.1. Programme Summary and Strategies Programme Title: Programme to develop culture and tradition

Objective: To promote and preserve culture & traditions

Collaborating Agency/ies: MoHCA/DDC/Dratshang Lhentshog

Programme Strategies:

Bhutan is known for its rich and diverse culture and tradition; both tangible and intangible. We have our own unique communal practices, knowledge, belief system, values, ethic, spiritual and philosophical outlooks, representing intangible culture. The multitute of temples and monasteries, dzongs and fortresses, art and architectural heritage passed down from generation to generation comprises a rich repository of tangible culture and heritage of the Bhutanese. In the past, Thromdes mainly focused on development of infrastructure, schools, roads and footpaths, drains, storm water drains, etc. Increasingly, the role of Thromdes in promoting and preserving culture and tradition in urban settlements is becoming more pronounced and relevant because of the need to both revitalise community vitality as well as enable people to understand and appreciate our unique culture and traditions in the face of rapid change.

In addition to the conventional strategies to preserve and promote culture, Thromde will particularly promote intangible culture through the following:

i. Creating platforms for programmes in schools and Thromde for local storytelling and showcasing dances. ii. Conduct Demkhong wise Boedra and Zhungdra competition annually, to promote traditional songs and dances iii. Conduct Demkhong wise indigenous games and sports competition annually iv. Thromde will promote Driglam Namzha and Dzongkhag language by a. Creating community training of trainers on Driglam Namzha for mass community sensitization b. Providing mass education and awareness on Driglam Namzha to the community especially during public and community meetings and gatherings c. Train all Thromde staffs in Driglam Namzha. d. Training Thromde staff on Dzongkha Unicode. e. Installing sign-boards written in Dzongkha.

13.2. Programme Output Matrix Programme output indicators and targets Sl. Outcome Output Weight Output Indicator Unit Weight Baseline (Base Plan No. Year) Target 1 Culture & Traditions Intangible 60 Thromde level Zhungdra and No. 10 1 (2017) 5 preserved and Cultural Boedra Competition promoted preserved and Initiatives to promote No. 15 2 (2017) 5 promoted Dzongkha

Thromde staffs performing No. 15 30 (2017) 30 traditional dances (Zhungdra and Boedra songs) in various events

Initiatives to promote Driglam No. 10 NA (2017) 5 Namzha

Initiatives to safeguard and No. 10 NA (2017) 3 promote indigenous games and sport

2 Culture & Traditions Tangible 40 No. of new religious No. 10 6 (2017) 8 (CT) preserved and Cultural infrastructure developed promoted Heritage No. of religious infrastructure No. 5 6 (2017) 8 (CT) preserved and renovated/maintained promoted % of new construction with % 20 100 (2017) 100 traditional architecture and designs Activities undertaken through No. 5 4 (2017) 4 community volunteers

Projected Annual Targets

Sl.N Indicators Projected Annual Targets o FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023 1 Thromde level competition in Zhungdra and Boedra 1 1 1 1 1 2 Initiatives to promote Dzongkha 2 3 5 5 5

3 Thromde staffs performing traditional dances, Zhungdra 30 30 30 30 30 and Boedra songs in various events 4 Initiatives to promote Driglam Namzha 1 1 1 1 1 5 Initiatives to safeguard and promote indigenous games and Planning 3 - - - sports 6 Planning 1 1 - - No. of new religious infrastructure developed 7 6 6 6 6 6 No. of religious infrastructure renovated 8 4 4 4 4 4 Activities undertaken through community volunteers 9 % of new construction with traditional architecture and 100 100 100 100 100 design

Programme Activity and Outlay

Indicative Plan Outlay Remarks Output Activity Activity Location (Nu. In million) Intangible Cultural preserved and Skill development and 5.00 promoted advocacy programs Thromde area Tangible Cultural Facilitations and Heritage preserved infrastructure and promoted development Thromde area

Major Sub-activities - - -

14. LGKRA 7: Carbon Neutral, Climate and Disaster Resilient Development Enhanced (5 KPIs) Baselin Collection NKRA KPI Description Unit Target Data source Remarks e methodology 1. Macroeco Critical public This indicator measures new nomic infrastructure critical public infrastructure stability (Schools, (Schools, hospitals/BHUs ensured hospitals and and roads) that are climate roads) and disaster proofed by 3. Poverty climate/disaster ensuring required climate 500 Administrative Administrative Building eradicated No. 108 and proofed and disaster resilient (NT) Data, Thromde record approval inequality engineering components, reduced safeguards and standards included in the respective 5. Healthy drawings and designs are ecosystem enforced. services maintaine d This indicator measures Length of proper incidences of flooding and storm water water logging due to Administrative Administrative 6. Carbon Km 8 8 (NT) neutral, drainage improper storm water Data, Thromde record climate constructed drainage and other necessary and infrastructure disaster Length of storm This indicator measures the Administrative resilient water drains length of storm water drains Km 8 16 Admin Data record developm maintained kept operational

69 ent Initiatives to This indicator measures Administrative Budget enhanced reduce air number of initiatives to No. 1 (2018) 2 Admin Data record from CMI pollution reduce air pollution 9. Infrastruct ure, communic Promote energy This indicator measures Administrative Administrative ation and efficient/green number of ways to promote No. NA 2 Data, Thromde record public buildings efficient/green buildings services improved

14.1. Programme Summary and Strategies Programme Title: Carbon neutral, climate and disaster resilient development

Objective: To strengthen Carbon neutral, climate and disaster resilient development

Collaborating Agency/ies: Gewogs/NEC/MoAF

Programme Strategies:

Climate change and disaster has been a cross cutting issue in all aspects of development. Efforts and measures are put in place to mainstream the issue into development agenda. Our development agenda is guided by our own philosophy of Gross National Happiness and Vision 2020, the international sustainable development goals, and other regional goals, which enphasises on environmental conservation, combating climate change and its effect, developing disaster resilient infrastructure, and reducing carbon footprints.

Primary environmental pressures on urban environment arise from:  Pollution- land, air, water and noise  Increasing solid waste production and safe and sustainable disposal challenges  Safe and sustainable waste water management and treatment  Lack of good drainage systems to address increasing flooding incidents especially during monsoons

Phuentsholing Thromde experiences one of the heaviest rains in the country, often resulting in flooding and water logging. This calls for need of proper storm-water drains, flood mitigation structures and river training. The need for disaster resilient infrastructure, especially from earth quake, is high considering Bhutan’s location in the seismically active zone. Therefore this programme is aimed at fostering a culture of community social responsibility among individuals and communities in the preservation and conservation of our environment, and in contributing towards the nation’s commitment to remain carbon neutral.

The Thromde will focus on the following strategies:

a. Assess and explore mitigation measures pertaining to low emission in priority sectors like waste management, transport, residential building, industries and etc. Measures like energy efficient transport system, energy efficient buildings and appliances, use of renewable energy, and waste and waste water management will be explored and implemented accordingly. b. Energy efficiency will be promoted by installing energy efficient street lights (LED), replacing inefficient lights with efficient ones, encouraging households to use LEDs and exploring solar energy as a power alternative c. Initiate and support green transportation by encouraging residents to buy electric and

hybrid vehicles (EV/HV)for which supporting services like EV charging station will be installed in the Thromde. d. Enhance engineering capacity as well as collaboration with relevant central agencies to improve technology and quality of climate-proof and disaster-resilient drawings, design and construction of related infrastructures. Institute systems to monitor and enforce compliance to safety features in construction of structures for human occupancy. e. Thromde disaster-contingency plan with robust mechanism for information sourcing and sharing will be developed and capacity built for disaster preparedness, response and rehabilitation. f. Awareness, monitoring and enforcement systems will strengthened to ensure that disaster resilient and adaptation standards and quality is incorporated and adhered to in any development works and infrastructure constructions by both private and government entities.

14.2. Programme Output Matrix Programme Output indicators and targets Outcome Output Weight Output Indicator Unit Weight Baseline Plan (Base Year) Target Carbon Disaster 100 Milli 5 35 (2017) Track Economic loss due to disasters neutral, management on climate and and adaptive Length of proper storm water drainage Km 20 8 (2017) 8(NT) disaster capacity Number of water sources protected No. 15 7 (2018) 7 (CT) resilient No. of buildings using solar as alternate energy No. 5 NA (2017) Track improved development for heating and lighting. enhanced Public and private buildings incorporating 20 100 (2017) 100 disaster/climate resilient features % No. of EVs No. 5 NA (2017) Track Number of disaster mock drills conducted for No. 10 2 (2017) 10 (CT) students and public. Length of river training & flood mitigation Km 10 NA (2017) 6 (NT) structures Length of river front development Km 10 NA(2017P 6 (NT)

Projected Annual Targets

Sl.N Indicators Projected Annual Targets o FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023

1 Length of proper storm water drain constructed Planning 2 2 2 2 2 8 Length of storm water drains maintained 10 12 14 16

3 Number of water sources protected 7 7 7 7 7 4 Public and private buildings incorporating disaster/climate Track Track Track Track Track resilient features

5 Number of electric vehicles Track Track Track Track Track

6 Number of EV charging station Planning 2 - - - 8 Number of disaster mock drills conducted for students and 1 1 1 1 1 public. 9 Length of river training & flood mitigation structures 1 1 1 1.5 1.5 11 No. of buildings using solar as alternate energy for heating and Planning Track Track Track Track lighting

Programme Activity and Outlay

Indicative Plan Outlay (Nu. Remarks Output Activity Activity Location In million) Disaster Training & Skills management development Within Thromde and adaptive 420 RT works capacity improved Infrastructure development Within Thromde Total 420 Major-sub activities Construct Storm water drain 40 (8KM)

Carry out river training and 50

74 flood mitigation structures (6KM)

90 Total

15. LGKRA 8: Gender Equality Promoted, Women and Girls Empowered (5 KPIs) Baseline Data Collection NKRA KPI Description Unit Target Remarks (Base year) source methodology 3. Women This indicator measures Poverty representatives in percentage of women eradicate user groups, self- Admin representatives in user groups, % NA 25% d and help groups, local data self-help groups, local inequalit committees and committees and cooperative y reduced cooperative 10. Government Gender This indicator measures employees equality percentage of parents working (parents) with Admin promoted in local govt. and regional % NA 25% access to data , women offices having access to day functional day and girls care crèches empower care creches ed This indicator measures number Number of girls in 11. of girls in leadership position in Admin leadership position No. 215 (2018) 230 Productiv schools in various extra-co- Data in schools e and curricular activities, clubs etc. gainful employm This indicator measures percentage of women availing ent Women availing skills/entrepreneurship trainings Admin created skills/entrepreneur % NA 25% for productive livelihood, data 14. ship trainings Healthy economic and income and enhancement

76 caring Women, men and society children covered by This indicator measures percentage of sensitization/awarenes women, men and children covered by enhanced s/advocacy on sensitization/awareness/advocacy on Admin elimination of elimination of Violence Against % NA 25% Violence Against Women, Violence Against Men and data Women, Violence Violence Against Children Against Men and disaggregated by women, men and Violence Against children covered Children

15.1. Programme Summary and Strategies

Programme Title: Programme to promote gender equality and empowering women and girls. Objective: To promote gender equality and empower women and girls

Collaborating Agency/ies: NCWC/MoE

Programme Strategies:

Gender disparity in Bhutan is not as grave as in many other countries, however there are subtle and culturally ingrained gender-inequality issues across Bhutan, including Phuentsholing Thromde. According to GNH Survery 2015, women are less happy than men. However, it was noted that women’s GNH increased faster than men’s from 2010-2015, which could be one sign of improvement of gender equality. Disparity is largest in many areas including health, education and good governance domains. Women are poorly represented in decision-making positions both in the parliament and civil service. Only 8.5 percent of women were elected in the National Assembly elections in 2008 and 2013. However, for the National Council election in 2013, there were no women elected as compared to a 20 percent women candidate elected. In 2012, women only accounted for 36 percent of the entire civil service workforce out of which only 6 percent held executive positions. There is still poor representation of women in decision making and other development agenda. On the positive note, Phuentsholing Thromde has three women representative members (council members) in Thromde’s highest decision making body; Thromde Tshogde which is at par with the male counterpart. The programme shall explore ways and means to incentivize women and girls to participate in local forums. The school going girls shall be the priority for advocacy, awareness and campaigns pertaining to the same. Of the unemployment rate of 4% in the Phuentsholing Thromde, female unemployment rate is higher at 6.3%, more than twice the male unemployment rate of 3.1% (PHCB, 2017). Unemployment rate has always been higher among females than their male counterparts for over a decade (F-3.1% & M-1.8%, LFS 2015 as compared to F-4% & M-2.7%, LFS 2010). Employment opportunities for women have largely been in the agriculture sector, a sector where productivity and earnings are low. This suggests that women face discrimination in the labor market and that specific initiatives and interventions are needed to promote equality and equity in accessing employment opportunities in sectors with higher returns for their labor. Also, it was noted that Zomdues and other public forums are dominated by male participants accounting for imbalanced political participation. Considering the importance placed on promoting gender equality and empowering women and girls, the Thromde shall focus on the following key strategies: a. Focus on periodic sensitization and media advocacy program on the importance of gender equality and rights so as to empower women which will also encourage of women participation in all kind of electoral/election programs.

78 b. Collaborate with relevant agencies to conduct gender related research particularly on participation in the decision making, entrepreneurship and violence against women (VAW), gender related aspects of health, teenage pregnancy, etc. c. Thromde will make available information on employment opportunities or any form of skills development training (entrepreneurships, leadership training and public speaking). d. Thromde will also promote ideas such as women cooperatives, self-help groups, etc. among women as a means of uplifting women out of poverty and easing their financial difficulties.

15.2. Programme Output Matrix Programme output indicators and targets Sl. Outcome Output Weight Output Indicator Unit Weight Baseline Plan No. (Base Year) Target 1 Gender equality Mechanisms for 100 No. of female NFE No. 15 21 (2017) 45 promoted, participation of learners women and girls women in Women representatives % 15 NA 25 empowered decision making in cooperatives Number of girls in No. 20 215 (2018) 240 process improved leadership position in schools Proportion of female No. 20 NA (2017) 25% availing skills/entrepreneurship trainings No. of sensitization/ No. 15 NA (2017) 5 awareness on elimination of VAM, VAC & VAM No. of functional day No. 15 NA 1 care creches

Projected Annual Targets

Sl.No Indicators Projected Annual Targets FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023

1 No. of female NFE learners 30 34 39 43 45

2 Women representatives in cooperatives Planning 25 25 25 25

3 Number of girls in leadership position in schools 215 222 229 236 240 4 Proportion of female availing skills/entrepreneurship Planning 25 25 25 25 trainings 5 No. of functional day care creches Planning 1 - - - 6 No. of sensitization/awareness programs on elimination Planning 1 1 1 1 of VAW, VAM and VAC

Programme Activity and Outlay

Indicative Plan Outlay Remarks Output Activity Activity (Nu. In million) Location Mechanisms for Infrastructure development, Thromde area 5 participation of Sensitization and Awareness on women/children in VAC, VAW, VAM decision making process improved Major sub-activities - - - -

16. LGKRA 9: Democracy and Decentralization Strengthened (4 KPIs) Baselin Data Collection NKRA KPI Description Unit Target Remarks e source methodology 2. To Economic maintain This indicator measures percentage Men:< diversity Zomdu minimum of people attending in any meetings 40 Admin Administrative and attendance % NA of 40% of conducted by Thromde Women data record productivit by gender either disaggregated by gender :<40 y enhanced gender in Zomdu, 10. Gender Number of This indicator measures number of equality functional groups and committees such as NA 1 in each promoted, local user Admin Administrative farm road user groups, water user No. 5 Demkhon women and groups and (2017) Data Record groups, irrigation, CFMG etc. and g girls local disaggregated by groups. empowered committees Grievance 12. Grievance s This indicator measures percentage Corruption registered registered of grievances registered with 100 Admin Administrative reduced with % 100 with Thromde resolved as per Thromde (2017) Data Record Thromde Customer redressal mechanism 13. resolved Services Democracy unit

83 and decentraliz This indicator measures ation community's satisfaction on LG's strengthene service delivery using Community d Report Card Tool at least once a Community year which assess the quality of Annual Admin Administrative 2 times in score card NA 10 16. Justice public services such as agriculture, Score Data Record a year implemented services livestock, roads, water and and sanitation, education etc and other institution aspects from the user's (people's) strengthene perspectives. d

16.1. Programme Summary and Strategies Programme Title: Democracy & decentralization

Objective: To strengthen democracy & decentralization

Collaborating Agency/ies: Gewogs/MoHCA, DLG/ECB

Programme Strategies:

In the 12th FYP, LG’s share of resources has doubled and therefore strengthening implementation capacity at the LG level is critical. Strengthening, sustaining and building a vibrant democracy is highlighted in many of the Royal Addresses, and democracy, good governance and local economic development can be assured through upholding law and fostering citizen's active participation in local development management and decision making at the grassroots level.

Given the issues and opportunities facing democracy and decentralization at the local level, the programme will undertake the following;

a. Framework for interactions at the community level will be developed to make the process more inclusive (especially women and youth groups) and people-centric. Local communities will be mobilised and organised and opportunities created for meaningful dialogue between community representatives and the executives on Thromde development, to develop local action plans, share experiences and feedback, and problems. b. Collaborate with Department of Local Governance to enforce and implement Community Engagement Guideline to conduct transparent, inclusive, accountable and effective zomdus and effectively implement the resolutions of the zomdus. c. Ensure timely updation and information sharing on Thromde plans and budget, annual expenditure and progress, bye-laws, policy formulation, and any other critical public information on the public notice board, Thromde website and portals. d. Collaborate with central agencies to ensure adequate and rational deployment of human resources in Thromde and strengthen their capacity in planning and management of increasing development and expenditure responsibilities at the local level. e. Promote awareness and understanding of the local communities and citizens on LG Act, other rules, guidelines and manuals in place. Also ensure faster and effective redressal of developmental and social issues and grievances faced by the citizens and inform citizens on the actions taken. f. Ensure enforcement and compliance to provisions of LG Act and other rules, guidelines and manuals to enhance citizen’s participation and ownership in Thromde development. g. Form more community users groups, committees, and cooperatives similar to community monitoring and assessment committee (CMAC) currently being piloted in the dzongkhags to strengthen local democracy, enhance citizen’s participation and

85 engagement in planning, decision-making and management of Thromde development and economic growth. Women and disabled-people participation and representation in these groups and zomdus will also be ensured to be able to fully capture the development needs of the community.

16.2. Programme Output Matrix Programme output indicators and targets Sl. No. Outcome Output Weight Output Indicator Unit Weight Baseline Plan (Base Year) Target 1. Democracy & Create Number of No. 20 3 (2017) 10 decentralization enabling 100 zomdues/public strengthened environment forum Number of No. 20 NA 5 functional local user groups/ cooperatives CMAC formed Date 30 NA 2019 Grievances % 30 100 100 redressed by Thromde

Projected Annual Targets

Sl.N Indicators Projected Annual Targets o FY 2018- FY 2019- FY 2020- FY 2021- FY 2022- 2019 2020 2021 2022 2023

1 Number of zomdues/public forum 2 2 2 2 2 2 Number of functional local user groups/ Planning 5 - - - committee 3 Grievances resolved by Thromde 100 100 100 100 100

4 CMAC formed Planning 2019

Programme Activity and Outlay

Indicative Plan Outlay Remarks Output Activity Activity Location (Nu. In million) Create Awareness & Education enabling programs Within Thromde 5 million environmen Training & Capacity 5 million t development Within Thromde Major sub-activities - - - -

17. Programme Monitoring and Evaluation Plan

Keeping in mind the importance of institutional efficiency and good governance, the 12th Five Year Plan shall be monitored using the Government Performance Management System (GPMS) with an objective to enhance accountability, transparency, and efficient utilization of resources. Particularly, through the Annual Performance Agreements (APA); a record of understanding signed between the Prime Minister and the Thrompon that provide a summary of the most important objectives, actions and activities that the Thromde expect to achieve in a financial year. It entails performance indicators and targets that will be reviewed quarterly, bi-annually and annually by the National Technical Committee (NTC) to measure the degree of progress made in implementing the annual activities. This will ensure that any issues affecting the implementation of annual planned activities are identified and addressed within the approved timeline.

Additionally, the 12th Plan will also be monitored using the Multi Year Rolling Budget System (MYRB) of Department of National Budget, and the Public Expenditure Management System (PEMS) of Department of Public Accounts, Ministry of Finance. These systems have been integrated with the GPMS to enhance/ strengthen sharing of planning, budgeting and expenditure information for planning and monitoring purposes.

The Gross National Happiness Commission shall also conduct Quarterly and Mid-Term Review (MTR) of the 12th FYP and mid-course correction of the plan will be undertaken as necessary. The results of the 12th FYP will be evaluated by GNHC at the end of the plan. Evaluation of specific programmes/projects can be evaluated by agencies concerned, local governments and GNHC as guided by the National Evaluation Policy.

The LGs shall also be responsible for monitoring the activities within the scope of their mandate; it shall be the responsibility of the Thromde to undertake overall monitoring of the activities within its jurisdiction and compile and provide annual update on the plan activities and KPIs related to the Thromdes. Similarly, Thromdes will be responsible for monitoring the plans and programmes of the respective Thromdes and subsequent reporting to the GNHC.

The 12th FYP shall actively promote social accountability and therefore, encourage citizen monitoring of the development plans happening within their community to ensure greater accountability and results of development programmes. The Thromdes will also form Community user’s groups,

and Community Monitoring and Assessment Committees (CMAC) in a democratic manner to ensure citizen’s participation and engagement in planning, decision-making and management of local development and economic growth.

18. Collaborating Agencies and Requirements

KPI which need Specific support and interventions required from central Agencies strong/critical central support agencies

a) Support to start-ups & CSMIs establishment in order to expedite operationalization of industries/ enterprises b) Access to finance CSMIs established (non-farm) MoEA, MoAF, RMA c) Support in skills development on entrepreneurship, value chain & supply chain d) Branding and Marketing of products and services

a) Access to finance, b) Pitching business ideas for sourcing Jobs created (non-farm) MoEA, MoLHR support, c) Support in specific training for local entrepreneurs and job seekers

a) Support upgradation of local hotels through provision of Tourist arrival by bed nights TCB standards, certification and fiscal incentives, b) Marketing local products and destinations

a) support provision of helpline services, b) provide psychotherapist Incidence of drugs, substance MoH, DRA & RBP & trained counsellors through Dzongkhag health sector to address abuse, suicides, alcohol deaths issues in Thromde area when in need

KPI which need Specific support and interventions required from central Agencies strong/critical central support agencies Households with access to 24*7 MoWHS, MoH a) Support to provide design, technology & products for safe safe drinking water drinking water, and b) support technical expertise to construct/install bigger, modern and integrated networks, reservoir and distribution system a) Students scoring at least 60% in each STEM subject including Dzongkha and English in BCSE a) Support provision of subject-specific teachers as per approved (X) by gender, MoE staffing pattern, and b) training of teachers on critical and highly b) Students scoring at least specialized skills 60% each in English, Dzongkha, Maths and Science in Class VI by gender Waste recycled & waste NEC, MoWHS a) Support provision of ideas & technology to recover waste & disposal valuable raw materials, b) how to recycle, c) how to manage residual waste, d) what to do & where to sell products of recycled waste, & e) how to construct environment friendly & leachate proof disposal sites

KPI which need Specific support and interventions required from central Agencies strong/critical central support agencies a)Initiatives to reduce vehicle a)Support provision of technical expertise to implement Bus Rapid congestion Transport system and infrastructures/facilities for Thimphu, b) b)Ridership in public transport support provision of technical expertise to plan and implement (Bus Intelligent Transport system for Thimphu & Pling, and c) provide technical support to develop and introduce proper public transport system in other Thromde ‘A’s

MoIC a)Support to simplify and enhance service delivery, and bring on Commonly availed services PSGRD, Office of PM board more services currently provided manually through online delivered as per TAT & Cabinet platforms, and b) train personnel mandated to manage one window services

RCSC & respective Support to provide civil servants as per the approved staffing Civil servant position not filled Central agencies pattern a) Zomdu attendance by gender, DLG, MoHCA Support to a) train LGs, and b) provide oversight and enforcement b)Grievances registered with of LG Act, rules and regulations periodically to ensuring people’s Thromde resolved participation in decision-making and grievances submitted, and follow up on the Zomdu resolutions in terms of actions & implementation

KPI which need Specific support and interventions required from central Agencies strong/critical central support agencies

Support to a) train planning officers, and b) provide oversight and Community score card tool GNHC monitoring of Community score card implementation & follow up implemented on improvement of LGs’ service delivery as per the report results

Critical public infrastructure a) Support training of engineers on climate/disaster proofing (schools, hospitals and roads) MoWHS, engineering & designing, and b) provide technology & products to climate/disaster proofed DDM(MoHCA) promote climate/proofed infrastructures, buildings and houses

a)Provide trainers and expertise for entrepreneurship training, Women entrepreneurship skills business idea development, access to resources (finance, land and MoEA, MoLHR development ancillary support) and regulatory clearances in order to expedite operationalization of their business enterprises

19. Common Minimum Infrastructure (CMI) Sl. No Activity Amount 1 Common Service duct 30.00 2 Quick Charging station 2.00 Total 32.00

Note: Specific activities under CMI of Dzongkhag and Gewogs shall be planned and budgeted under Dzongkhag administration, and shall be implemented by Dzongkhag administration.

20. Central Agencies’ activities for Thromde Sl. Funding Source Implementing Agency Remarks No Activity Activity Plan Outlay . Location 1 Construction of Dry Pasakha 400 Ministry of Economic Based on the port in Pasakha To explore World Affairs 11th FYP including access road Bank Loan implementation capacity, Nu. 400 million is recommended.