A guide to

in Stellenbosch 3 to Stellenbosch!

Having received this booklet means that you, as a new postgraduate or international student or visitor, have arrived safely. At the Postgraduate and International Office, we aim to make your transition into your new environment, or your short stay in Stellenbosch, as trouble-free as possible. This booklet is one of the tools that we use to help you find your feet. It will provide you with information about Stellenbosch, the university and South Africa in general.

When living in Stellenbosch, it is difficult to separate the university from the town. Nestled among picturesque mountains in the heart of the Cape Winelands, a large part of the town’s identity can be attributed to the presence of more than 19 000 resident students. This makes for a vibrant environment, alive with different cultures and activities.

Stellenbosch University is recognised as one of the top four research universities in South Africa. It takes pride in the fact that proportionally, it has one of the country’s highest numbers of postgraduate students of which almost ten percent are international students. We have a significant role to play in the development of South Africa and our continent. We strive to achieve this through aligning our efforts with national priorities and in doing so, are helping to build the intellectual, scientific and technological capacity of Africa.

As a student or visitor to our university, it is our hope that your stay here will be a pleasant and enriching experience, and that you will return to South Africa again. The Postgraduate and International Orientation Accommodation The Postgraduate Office (PGIO) provides services At the start of each semester the The university provides students and International catering for the specific needs of PGIO organises a special orientation with accommodation in 26 university postgraduate and international programme for all new international residences (nine for men, 12 for Office (PGIO) students. The PGIO offers a range of students at the university. There is also women and five mixed), 30 university services from logistical to academic a separate orientation programme houses and five blocks of flats. and social with the aim to be a for postgraduate students. Approximately 7 000 full-time one stop, administrative hub for all students live in these university postgraduates and internationals At orientation the following topics residences and houses which are on campus, as well as promoting are covered, as appropriate: located on campus and within walking internationalisation at the university. • general introduction to distance of most of the academic Stellenbosch and South Africa buildings. On the Tygerberg Campus Office hours • cultural adjustment students can stay in one of the three The PGIO is open for students on • safety and security issues on university residences located on Mondays, Tuesdays, Thursdays and campus that campus. Fridays between 11:00 and 15:00 but • introduction to services on closed on Wednesdays for staff matters. campus: Health Care Service, Academia and Concordia were built The reception is open from Monday Protection Services, Unit for by the university to house senior to Friday between 08:00 to 16:30. Counselling Psychology, Sport and international students. A place Please respect these consultation hours. facilities, Societies, Performing Arts in one of these residences can be (drama, fine arts, music) secured through the PGIO. However, • academic expectations despite approximately 250 places • South African politics and in these residences being reserved economics for international students, university • registration accommodation is very limited. While The Postgraduate and International • visas and other documents the PGIO assists where possible, Office (PGIO) provides services it is the individual responsibility of Tours of the campus, Stellenbosch each international and postgraduate catering for the specific town and Cape Town normally form student to ensure they have part of the orientation events. accommodation. needs of postgraduate and international students.

2 Another accommodation option, The ISOS mission statement outlines Support for your family The following schools serve the English- which many senior students make use its three aims as follows: Spouse group speaking community of Stellenbosch postgraduateand international office ( of, is to board in a private house or • ISOS aims to assist in the The PGIO initiated an organisation a flat. For more information on this orientation of international specifically for the spouses of Pre-primary school and a list of rental agents operating students – a general introduction international students and post- Babin Pre-primary School and in Stellenbosch please consult our to Stellenbosch – and information doctoral fellows as well as academics. Daycare Centre, Banghoek Street. website. Private accommodation is regarding the basic services offered Spouses meet every Tuesday for also advertised in one of the local by the university. excursions and other activities. If you Primary school newspapers, Eikestadnuus, which is on • ISOS will arrange excursions or your spouse is interested in joining Rhenish Primary School, sale every Friday. You are encouraged and social events that will assist this group, please contact the PGIO Doornbosch Street. to check the campus notice boards international students in learning to get in touch with the group’s for available accommodation. Many more about South Africa, its current leadership. Secondary schools students also find a place to stay culture and people. Rhenish Girls’ High School, by word of mouth. So, keep your • ISOS forms a support group Schools Koch Street. ears open! for international students, which If parents have the necessary addresses various needs such as documentation to work or study Paul Roos Gymnasium (Boys), housing arrangements and aid in in South Africa, their children will Suidwal Road. Organisation for crisis situations. be allowed to enrol at a local international students school on condition that the foreign If you are interested in Afrikaans International Student Organisation The success of ISOS depends on the child does not take the place of a schools you may enquire at the of Stellenbosch (ISOS) enthusiasm and participation of the South African child; and depending Postgraduate and International Office. PGIO ISOS was established in 1996 international students it serves. You on the availability of places within the and aims to bring together all are encouraged to stay informed by grade. At public schools, all students ) international students. It assists in reading the ISOS notice board at the are under obligation to wear the supporting, facilitating and orientating PGIO regularly and students should correct school uniform. School fees international students and goes a also forward their e-mail addresses to are payable directly to the school long way in serving the social needs the student co-ordinator at and a refundable entry fee may also of international students on campus. [email protected] if they wish to be on be required. Local students are also strongly the distribution list. encouraged to become members.

3 Campuses and Faculties Language requirements was approved by the university’s Stellenbosch Stellenbosch University has four Stellenbosch University is Council in 2002. The Language University: campuses and a total of ten faculties: committed to the use and sustained Policy and Plan has evolved over development of Afrikaans as an time and the University anticipates General Stellenbosch academic language in a multilingual some adjustments in 2010. Arts (and Social Sciences), context. Language is used at the Information Science, Education, AgriSciences, university in a manner that is Following the example of the Law, Theology, Economic and directed towards engagement with Faculty of Engineering which has Management Sciences, Engineering knowledge in a diverse society. offered the first year of study by way of parallel medium instruction Tygerberg (Bellville) The university acknowledges the (separate streams for Afrikaans and Health Sciences special status of Afrikaans as an English) for a number of years, the academic language and accepts the three faculties of Economic and Bellville Park responsibility to promote it. At the Management Sciences, Science and Graduate School of Business, School same time, it takes account of the AgriSciences will implement parallel of Public Management and Planning status of English as an international medium instruction (separate and Part-time Studies Division language of communication and of streams for Afrikaans and English) in isiXhosa as an emerging academic the first year as of 2010. Saldanha language. The official Language Policy Military Science and Plan of Stellenbosch University

Language is used at the university in a manner that is directed towards engagement with knowledge in a diverse society. 4 Academic information (with seminars and laboratory time) Matie Community Service Activities co-ordinated by Matie South African academic life is very and a substantial research thesis Stellenbosch University is Community Service include: similar to the European tradition. component or programmes based committed to enabling the • Khanyisa learning project S

Courses are a mixture of lectures on research only. community to benefit from the (Saturday school for children with university: tellenbosch and seminars with individual knowledge and skills of its staff and an educational backlog) laboratory time and library work. Doctoral programmes have a students. Matie Community Service, • The literacy project Students specialise early and study minimum registration period of or MGD as they are known on • Entrepreneurship development one or two disciplines for three two years before the degree may campus, provides the infrastructure project – for adults and high or four years. In most subjects, be conferred. Students however for active student participation in school learners assessment relies on continuous typically study for around three community development projects. • Feeding scheme evaluation with assignments, orals, years and are expected to work All students are welcome to offer • The lifeskills programme presentations, one mid-semester independently under the guidance their services on a voluntary basis (primary schools) test and a concluding examination. of a supervisor. Doctoral candidates or through practical exercises • Assistance to the handicapped in all faculties must submit a and/or projects of the different • The Stellenbosch Work Centre

Honours programmes are generally substantial dissertation and will university departments. Matie • Clinic service, prevention G e

a combination of taught modules generally be required to complete Community Service is active both programmes and rural n

(with seminars and laboratory time) an oral examination. on the Stellenbosch and Tygerberg outreach projects eral and a research thesis component. campuses and students are trained

i

Masters programmes are either annually within a well-organised n a combination of taught modules structure. formatio n

Stellenbosch University is committed to enabling the community to benefit from the knowledge and skills of its staff and students.

5 The JS Gericke Library are several other satellite libraries Hours Important places The JS Gericke Library, named servicing the different faculties, Monday to Thursday 08:00 – 22:00 after a former Vice-Chancellor including the Theology Library, Law Friday 08:00 – 17:30 (Rector) of the university, is one of Library, and Tygerberg Medical Saturday 10:00 – 16:30 the biggest subterranean libraries Library. The Conservatoire Library in the world. It houses more than has a large selection of music, which Holidays 600 000 volumes of books and can be listened to in individual Monday to Friday 08:00 – 17:30 bound periodicals. Its total floor listening cubicles, and a vast Saturday 10:00 – 13:00 space is the size of three rugby fields collection of sheet music. (17 000 m2). The library is closed on public holidays To access online databases and and Sundays. There are study desks for more journals as well as reserving than 1 400 students and 27 books and requesting inter- Time changes are advertised at study cubicles are provided for library loans, consult the library the library entrance, so be on the postgraduates. Several seminar website. The desk for national lookout for any changes, or phone rooms for discussion groups are and international periodicals and the information desk at the library. available (to be reserved in advance newspapers is situated on the lower at the reception desk). The library level. There is also a photocopying www.sun.ac.za/library has collections scattered around room on the upper level. The the campus outside of the main photocopiers can be operated with Students may also join the facility, all of which are catalogued student cards. Stellenbosch Public Library in on a computerised database. There Plein Street. A passport or SA Registered students need their identity document and proof of student cards to enter the library residence in Stellenbosch is required and borrow books. to join the Public Library.

The JS Gericke Library, named after a former Vice-Chancellor (Rector) of the university, is one of the biggest subterranean libraries in the world. 6 Computer facilities e-mail access, but an extra fee The Langenhoven Student Four banks have branches in the Several computer centres on must be paid to gain access to Centre (Neelsie) Neelsie: Standard Bank, Absa campus provide computers with external sites. Access to the The Langenhoven Student Centre, Bank, Nedbank and First National internet access which can be used Stellenbosch University homepage better known as the Neelsie, is Bank. Absa offers foreign exchange

by students. Access to the network is free of charge. Please note that the social heartbeat of the campus. services. You can open an account importantplaces is only available after registration the computer laboratory you use It is named after an Afrikaans author, and use the ATM facilities at any of and requires a username and depends on the faculty you study CJ Langenhoven, who was an these banks. password. Once you have in. If you will have computer access alumnus of the university. registered, you will have 24-hour in your academic department you Hours access to the computer room. Your should rather not register in a This modern centre offers students Nedbank student card provides entry. computer laboratory since this will a wide variety of commercial, Monday to Friday 09:00 – 15:30 save costs. financial and entertainment services. Connections for personal The food hall provides seating for Standard Bank computers and laptops are available Faculty Location 1 200 students and the various food Monday to Friday 09:00 – 15:30 in most university residences. and fast-food outlets cater for a Saturday 08:30 – 11:00 Arts and Social Humarga An application form (available Sciences, Law, Arts Building wide variety of tastes ranging from at www.sun.ac.za/infoteg) must Education, Third Floor full homestyle meals to light meals Absa Bank be completed to apply to be Theology and takeaways. Monday to Friday 08:00 – 15:30 connected. AgriSciences, NARGA Science Admin A You will also find a number of First National Bank Students can register for the Economic and FHARGA coffee shops, adventure and travel Monday to Friday 09:00 – 15:30 computer facilities at the respective Management Accounting and shops, health and beauty shops, computer rooms listed here. Sciences Statistics bookstores, a convenience store, What do I need to open a The registration fee is determined Engineering FIRGA a laundry, clothing boutiques, bank account? annually and is charged per Engineering Building plenty of gift shops and a number • Passport semester. This fee covers unlimited of academic and business services. • Letter of confirmation that you are There is also a photocopy room registered at the university (available where you can use your student from the PGIO) card to make photocopies. • Verification of residential address

7 The upper floors of the Neelsie The Centre for Student The services offered, including house a dance hall, two dining Counselling and Development group and individual therapy, are halls, the offices of the Student (CSCD) free to all registered students. Representative Council (SRC), If you need to consult a psychiatrist, various clubs and societies, The CSCD aims to provide a fee will be levied. Some of the the editorial office of the psychological services, development workshops and occupational student newspaper, Die Matie, a services and career planning guidance also require a fee. broadcasting studio for the campus services to students, as well as to radio station Matie FM (tune in its prospective students, in order Visit the CSCD’s website at to 92.6 FM), a dark room for the to promote a well-informed, www.sun.ac.za/counselling, or photographic club and a restaurant. psychologically healthy community. go straight to their offices at 37 Victoria Street. In the Neelsie you can also find the The functions of the CSCD can be Matieland Post Office. divided broadly into seven services: 24-hour crisis service 082 557 0880 or 021 808 4707 Hours 1. Academic counselling Monday, Tuesday, 2. Occupational guidance and Thursday & Friday 08:30 – 16:30 development Wednesday 09:00 – 16:30 3. Individual and/or group therapy Saturday 08:00 – 12:00 4. Contemporary developmental workshops Post is collected at 13:00 on weekdays. 5. An Office for Students with Special Learning Needs 6. Consultations 7. Training and supervision of intern psychologists

8 Medical insurance Personal insurance Health care service of Health and safety The Department of Home Affairs We strongly advise that you take the university requires proof of adequate medical out insurance for your personal The Health Care Service of the cover before a study permit will belongings such as digital cameras university is available at Medical be issued or extended. Medical and laptop computers. It is Council guideline tariffs. This service care can also be very expensive, important that you are aware of has a number of doctors who healthand safety thus, we strongly advise students the conditions of your personal take care of the medical needs of to obtain suitable medical cover. insurance. students. You are advised to make Information and recommendations an appointment. regarding medical insurance can be obtained at the Postgraduate and Hospitals Health Care Service International Office. All students who are covered by Claassen Street (off Bosman Street, adequate medical insurance will next to Heemstede Residence) Students are strongly advised to automatically be admitted to the 021 803 3496 read the contents of their medical private hospital in Stellenbosch cover carefully. You are responsible (Medi-Clinic) in case of emergency Hours to ensure that you know the or if prior hospital authorisation has Monday to Friday 08:00 – 12:45 correct procedure for contacting been obtained. 14:00 – 16:30 your medical insurance in case of an emergency. It is also important Medi-Clinic The Health Care Service is closed that you ascertain how payments Saffraan Avenue after hours and on weekends. All will be made, i.e. whether you must Die Boord (on the R44) students requiring emergency personally pay upfront and claim 021 861 2000 medical treatment must call a later, or whether your medical private general practitioner or go to insurance will pay directly to the 24-hour emergency service the casualty ward of the provincial service provider once invoices 021 886 9999 hospital or the Medi-Clinic. Every are received. day from 17:00 to 19:00 medical staff are available to attend to sports injuries at the Coetzenburg Stadium. Medical care can be very expensive, thus, we strongly advise students to obtain suitable medical cover. 9 After hours and weekends Vaccination Emotional and Emergency services On entry into South Africa, there psychological health are generally no vaccination The Centre for Student Counselling General practitioners Ambulance Stelkor Medical Centre requirements. The Western Cape is available to all students who may 10177 / 021 937 0500 Piet Retief Street region is not a malaria or tropical experience personal or emotional 021 887 0305 disease infested area. Since certain problems or require assistance with University’s Protection Services areas are known for tropical academic problems. (USBD) Bosman OJ & Associates diseases, you are strongly advised to 021 808 2330/1/2/3 or 147 Dorp Street contact the Student Health Service 24-hour crisis service 0800 60 11 37 (toll free) 021 887 2820 before travelling. 37 Victoria Street Fire Brigade 082 557 0880 or 021 808 4707 021 808 8888 Dentists Travel clinics and information Dr Dewald Cloete British Airways Travel Clinic Hospital: Stellenbosch 10 Vrede Street 011 807 3132 Sexual health 021 887 0310 021 887 8940 Contraceptives like the Hospital: Medi-Clinic Kruger Park Malaria Hotline contraceptive pill and condoms can 021 861 2000 Dr Henco Neethling 082 234 1800 be obtained from the Health Care 6 Van Riebeeck Street Service and the Stellenbosch Clinic Lifeline 021 887 6787 Cape Country Travel Clinic, free of charge or can be purchased 021 461 1111 Somerset West at a nominal cost at pharmacies Police: National Emergency 021 852 8670 displaying the “Family Planning” 10111 logo. The morning-after pill is also www.malaria.org available at the above-mentioned Police: Stellenbosch venues. Condoms can also be 021 809 5000/3/4 bought. Water and Electricity 021 808 8111 Stellenbosch Clinic Telephone out of order Victoria Street 10212 021 808 8496 Yellow Pages Hours 10118 Monday, Wednesday Info Directory & Thursday 08:30 – 15:00 1023

10 Personal safety Stellenbosch University Some tips for ensuring Where you live Be sensible about your personal Protection Services (USBD) your safety • Establish relationships with hosts, safety in Stellenbosch in the same The Stellenbosch University Factors placing students at risk neighbours and local authorities. way as you would be anywhere Protection Services (USBD) is a • You may be new to the country • Always lock your door. in the world. Make use of the service division which assists all or town • If you live on the ground floor, do Green Route on campus which is students and staff and visitors • You may not speak the local not place valuable items close to healthand safety a preferential route that covers all in creating a safe and orderly language well an open window. the academic buildings, residences environment for the university • You may be travelling to new • Ensure access to emergency and computer centres. Students and community. USBD guards patrol the places and making new friends medical care. university security officials wearing grounds of the university and the • You may generally be travelling by • Develop an emergency support/ fluorescent orange armbands patrol Green Route 24 hours a day and are public transportation communications network. it for your safety. trained to ensure the safety of the • You are probably curious about • In case of an emergency at university community and to assist your new home and the new Concordia or Academia contact Be street-wise in town by staying in in emergencies. culture you are living in Mr Schalk Opperman: 021 808 a group and using the main streets • You probably stand out in a crowd 3718 or 021 808 4655. During where there are usually people USBD is situated at 62 Merriman • You may not yet have learned the office hours you can also contact at all times of the day or night. It Avenue, on the corner of best way to say no in this culture the person on duty at the front is not advisable to walk alone at Merriman Ave and De Beer Street • You may not yet be able to pick office. night. Keep your Postgraduate and and can be contacted on up the “clues” specific to this • Make sure you know where the International Office Emergency 021 808 2330 (24/7). culture that you are in danger University Protection Services is Card with you at all times. • You may not yet have established situated in Merriman Avenue. In personal daily routines in your case of an emergency on campus, Thefts do occur, both in the town new home you can phone their free number: and in university buildings. You are 0800 60 11 37 or 808 2330/1/2/3 advised never to leave valuable Strategies for reducing risk • Screen night visitors – do not articles unattended. Do not carry Safety is ultimately an individual give the access code to your large sums of money with you. Use responsibility and each person apartment in Concordia or any a U-lock to secure your bicycle and/ should actively develop his or her other residence to anyone and do or lock your car doors. All bicycles own personal safety strategies. not allow other people to make should have a light for cycling at Administrators can assist you in use of your student card. night. Close your windows and lock developing personal awareness and the doors of your home when you personal safety strategies. Some go out and at night. suggestions are:

11 When you travel Common-sense precautions • Develop a plan for regular Drugs and alcohol • notify the Postgraduate and • Listen and heed the counsel you telephone or e-mail contact with Avoid any involvement with International Office of your are given. your family so that they are at drugs. Drug laws can be severe, travel plans and possible contact • Do not draw undue attention ease about your safety. regardless of whether the drugs in number(s). to yourself, either through • Do not pick up hitch-hikers! your possession are for personal • Wear suitable attire. expensive dress, personal • While travelling: Do not use or for sale to others. Bail • Restrict night-time travel. accessories (cameras, radios, overnight in your car or take a might be granted under certain • Project certainty regarding your sunglasses etc.) or careless nap. When tired, drive to the conditions, but do remember that route and destination. behaviour. nearest town and rest. the Postgraduate and International • Avoid “high risk” regions. Check • Report any suspicious persons • IMPORTANT: Tourists are Office does not take responsibility with the Postgraduate and loitering around residences or sometimes targeted at Automatic for paying bail for students. Do not International Office regarding instructional facilities or following Teller Machines (ATM) and assume that buying or carrying small unsafe areas in South Africa. you to the responsible authority; approached by people that amounts of drugs cannot result in • Travel with a friend/ trusted keep your residence area locked; either seek assistance or offer your arrest. Spending a night in jail other. use common sense in divulging assistance. Keep other people will be a traumatic experience! • Inspect vehicle for safety (tires, information to strangers about at a safe distance when using an overloading, brakes, etc.). your study programme and your ATM (ask them to step back and Be aware that alcohol abuse • Make sure that you know the fellow students. stay behind the line). Do not offer does occur amongst students at traffic laws of SA. • If you travel to countries beyond assistance but rather indicate universities. This may occur for • Establish rapport with regular your programme site and expect that they phone the helpline. several reasons: as an international drivers. to be there for more than a If you encounter any problems visitor, one may have a mistaken • Determine the risk levels of week, register your arrival at your at an ATM, leave immediately impression of how alcohol is used different means of transport (bus, consulate or the embassy with but in the case of your card in the new country, South Africa train, taxi). jurisdiction over the location. being ‘swallowed’, stay and call may have a lower drinking age than • Do NOT hitchhike. • Make sure the Postgraduate the number as indicated at the elsewhere, or people abuse alcohol • Do NOT use your cell phone and International Office, particular ATM. It is possible to in an attempt to fit in. while driving. resident director, host family or draw money inside a bank or, if • Do not drive after consuming university official who is assigned after hours, rather make use of an Responsible social drinking is alcohol or medicine influencing responsibility for your welfare ATM machine situated at a bank. acceptable, but the use of drugs alertness or judgement. always knows where and how is not permitted under any to contact you in an emergency. circumstances. Never drink and Also provide them with your drive – this is a criminal offence. schedule and itinerary if you are travelling, even if only overnight.

12 If you are interested in exploring Car rental Buying a car Transport South Africa, or just going on a To hire a car you should be at least Students who intend buying a car short outing, there are plenty 21 years of age and be in possession should consult the Yellow Pages of options for hiring a car in of a valid driver’s licence (some telephone directory or the classified Stellenbosch or Cape Town, for companies only accept drivers section of the weekend newspapers a weekend or even longer. If you who are at least 23 years of age). for second-hand car dealers or intend to stay in Stellenbosch for It is very important that you have second-hand car sales. Students several months, it may be the less insurance to cover any possible should be extremely cautious when transport expensive option to buy a car and accidents. We strongly recommend buying a car, since from experience to sell it when you leave. that a “complete package” of we know that students often spend insurance be taken. This should more money repairing a second- include personal accident insurance, hand car than the initial amount the collision damage waiver and which was paid for the vehicle. the theft waiver. There are many Students must ensure that the car rental companies around Cape vehicle is roadworthy, registered Town and Stellenbosch, so shop and insured. around for the best deal. Please note that you need a credit card in Contact the traffic department: order to rent a car. It is very easy 021 808 8822 to get information on car rental companies on their websites. It is a good idea to take out insurance for your car. Feel free Avis Car Rental to inquire at the Postgraduate www.avis.co.za and International Office about a recommendation in this regard. Hertz Rent-a-Car www.hertz.co.za

Budget Car Rental To hire a car you should be at least www.budget.co.za 21 years of age and be in possession of a valid driver’s licence 13 Bus, rail and air travel Taxis and airport Driving in South Africa Although there is no bus service shuttle service In South Africa we drive on the left-hand side of the road. Visitors who are new to travel between Stellenbosch Several taxi companies operate to driving on the left-hand side of the road must make a concerted effort always and Cape Town, it is possible in and around Stellenbosch. For to look to the right first, before proceeding. You have to be 18 years of age and to travel by rail. For more transport to and from Cape Town hold a valid driver’s licence to drive a car. Most drivers’ licences issued in other information regarding costs and International Airport you can make countries may be used in South Africa, providing they bear the driver’s photograph the train schedule, you can visit a reservation at the airport shuttle and are in English. It is still recommended though, to obtain an international www.metrorail.co.za. services. Feel free to consult the driver’s licence. Please check the period of validity of your international driver’s Longer distances can be travelled Postgraduate and International licence with your insurance company. Once expired, one must apply for a local by bus, train or airplane. With a Office for a recommendation. driver’s licence at the local traffic department. student card the train will be the least expensive way of travelling, Shuttle and Tour Services Overtaking but it will take a lot more time than Calvyn Heynes When driving on a freeway with several lanes, the driver must overtake on travelling by bus, or flying if it’s a 084 290 0460 the right. very long distance. There are a Road shoulder (driving in the yellow lines) number of bus services and airline John Minnaar It is regarded as polite road behaviour for vehicles (especially heavy vehicles) companies in South Africa, and you 083 403 0956 travelling slowly, to give way and to allow others to pass. However, they are can find information about them not obliged to drive on the shoulder. To avoid accidents, drivers must ensure at and make bookings quite easily on all times that the road on the shoulder is clear of pedestrians/animals/cyclists/ the internet. broken-down vehicles before giving way. Giving way should also be avoided if you are going up a hill or around a corner, because your vision of the road ahead is Kulula.com (low-cost airline) obscured. If an emergency forces you to stop on the shoulder, it is important that www.kulula.com your hazard lights be switched on immediately. Mango (low-cost airline) Traffic circle www.flymango.com Drivers should yield/give way to traffic approaching from the right. Computicket Three/four-way stop (handy for booking busses and flights) The first driver to stop is allowed to drive first. Drivers should proceed cautiously. www.computicket.com

14 Religion festivals that take place around during lunch hours. Shows range Student life Stellenbosch offers a variety of Stellenbosch. from performances by music students, options for students from different to choirs and orchestras and faith communities. The town has See www.wineroute.co.za internationally acclaimed performers. numerous churches, as well as for more information on the a synagogue and mosque. For Stellenbosch wine route. The concert programme can be more information on places of viewed at http://academic.sun. worship, feel free to consult a staff In the mood for a movie? Stellenbosch ac.za/music/concerts.html.

member at the Postgraduate and has a film theatre, which is located life student International Office. in the Eikestad Mall, where Hollywood The HB Thom Theatre in Victoria movies can be seen. Outside of Street showcases theatre productions Stellenbosch the most popular of a very high quality. Other Entertainment cinemas are housed in Somerset theatres in the area include the Stellenbosch is a vibrant town Mall, Tygervalley Centre, Cavendish Oude Libertas Amphitheatre, Spier with a lot of activities on offer for Square, Century City and the Amphitheatre. More options are everybody – from young to old! Waterfront in Cape Town. available in Cape Town, where you From an eclectic mix of restaurants The latest art movies are shown at will also find the Artscape Theatre, and pubs, to picturesque wine Cinema Nouveau’s (Cavendish the Theatre on the Bay, and the farms, theatres to music halls, you Square and Waterfront). If you Baxter Theatre. Most newspapers will always find something to keep prefer unusual movies, go to the contain listings for these theatres. you entertained in Stellenbosch. Labia Theatre, close to Gardens in Cape Town. Rich in historical buildings that pay Going on a wine tour is one of testament to the town’s heritage, students’ favourite pastimes. For the latest information a stroll down Dorp Street is as Stellenbosch is surrounded by on movies showing at these good as a visit to any museum or beautiful vineyards, and many of cinemas: art gallery. these farms offer free wine tasting www.sterkinekor.com to the public. It is also possible www.labia.co.za Stellenbosch art galleries to enjoy a cup of coffee or even www.numetro.co.za and museums a meal at most of them. You will The Stellenbosch University Art Gallery find brochures with the different There is also a variety of options for (c/o Dorp and Bird Streets) wine routes in the region at most lovers of art, music and theatre. The Sasol Art Museum (Ryneveld Street) of the tourist agencies. Also keep The Conservatoire hosts regular The Village Museum your eyes open for food and wine shows in the evenings, and even The Stellenbosch Museum

15 Restaurants There are more than 20 competitive Stellenbosch University Die Matie Numerous restaurants, coffee shops sport clubs for achievement sport Gymnasium The university’s student newspaper, and fast-food outlets in Stellenbosch in various disciplines. Of these, the A fully equipped gymnasium with Die Matie, is published fortnightly cater for all kinds of tastes, and Matie Rugby Club, founded in 1880, indoor and outdoor swimming on Wednesdays. It is distributed budgets. These are located all over is the most popular. It has produced pools, squash courts, cloak rooms free of charge on campus. It is quite the town. The area around Dorp, at least 150 players for the national and saunas also forms part of the informative and an easy way of Church, Andringa and Ryneveld Springbok team and no fewer than university’s sport complex. keeping up with current affairs and Streets is particularly inviting, and eleven Springbok captains. Other social activities on campus. Although you will find South Africans and sport clubs at the university have Hours primarily in Afrikaans, Die Matie also tourists sitting down to a meal, also made their mark, especially the Monday to Thursday 05:30 – 22:00 has some English articles. coffee or a glass of wine all over the athletics club and the hockey club. Friday 05:30 – 21:00 pavements. Saturday 07:00 – 20:00 The sports offered at the Sunday closed – pool access only: Societies university: athletics, badminton, 10:00 – 18:00 There is a wide variety of societies Sport and recreation basketball, canoeing, cricket, that are established and run by If you enjoy sport, Stellenbosch cross-country, cycling, diving, For more information on sports and the students who share a common University is the ideal place to fencing, golf, gymnastics, hockey, gymnasium, visit www.suspi.co.za. interest. These include a hiking club, study. The university prides itself horse-riding, judo, marksmanship, numerous religious societies, and on its history of outstanding netball, parachuting, rowing, rugby, also other common interests like sporting achievements. The home soccer, squash, surfing, swimming, poetry, drama and movies. Please of sport is Coetzenburg, where synchronised swimming, table consult the Student Representative not only provincial and national tennis, tennis, triathlon, underwater Council (SRC) Office (located players are produced, but where sports, volleyball, water polo, on the 3rd Floor of the Neelsie) thousands of students participate wrestling. for more contact details of the in a variety of sports for recreation different societies. and sheer enjoyment. Situated between Stellenbosch Mountain and the Eerste River, and facing the magnificent mountain scenery of the Jonkershoek Valley, it is one of the finest sporting complexes in the There are more than 20 competitive sport clubs country. Coetzenburg is also used for achievement sport in various disciplines. as a training ground for international super athletes.

16 Language centre can attend a course at the the research councils, the university, Need to Know The Language Centre of the Language Centre. Individual private bursary funds managed by for Postgraduate university offers instruction in courses are offered for those the university and departmental language and text skills (as well as who have no knowledge of a bursary funds. The monetary value Students conducting research in these fields). specific language and for those of bursaries varies from case to case The Centre has six units: the Unit who are at an intermediate level and final information is usually made for Afrikaans, the Unit for English, of development. Students can available at the end of September the Unit for isiXhosa, the Unit for develop their speaking, listening, each year. Document Design, the Writing writing and reading skills through Laboratory, and the Language the creative use of interactive Bursaries based on academic need to know: know: to need Service. These units provide a and accelerated methods of performance variety of services for students. instruction. • The National Research • Writing skills development. • A language service. The Foundation (NRF) grants Students needing support Language Centre provides editing bursaries for full-time studies in with their writing assignments and translation services at a fee. all fields. Most of these bursaries can come to the Writing • Services in the e-learning are made available to professors Laboratory for free one-on-one environment. Interesting tips and other university teachers postgraduate consultations. The Laboratory about writing scientific texts who hold research grants of the also presents group consultations are available on the Language NRF, and who can then nominate and workshops on scientific Centre’s website. bursary candidates. A limited writings skills – like those needed number of prestige bursaries to tackle and complete an Language Centre are available to candidates assignment or thesis. Crozier Street whose academic performance

• Academic literacy. The Units 021 808 2178 in their previous studies has stude for English and Afrikaans offer www.sun.ac.za/taalsentrum been outstanding. Enquiries, courses chiefly to mother applications and nominations tongue speakers on how to elicit should be addressed to the n ts information from academic texts. Funding for Postgraduate Student Funding • Training for second or foreign Postgraduate Students Section within the Postgraduate language speakers of Afrikaans, Bursaries for full-time postgraduate and International Office. English and isiXhosa. Students studies in all fields, on the grounds • Postgraduate bursaries are made who wish to learn one of these of previous academic performance available by the university for full- three languages anew, or wish to or on the grounds of financial need time studies in all fields based on improve on a limited proficiency, are made available from funds of previous academic performance.

17 • A number of bursaries for these bursaries. University for the first time must ensure that data is in the correct postgraduate studies are available • Postgraduate Study Bursaries are furnish a certified copy of the format for statistical analysis from the funds of private donors available for full-time and part- complete record of previous • Extraction of useful information and trusts that are administered time studies in all fields of study, studies with performance from large databases (data by the university according to on condition that candidates have reflected in percentages mining) the donors. These bursaries are a satisfactory academic record or throughout; and • Analysis of statistical data mostly limited to specific fields of are making satisfactory progress • It is university policy for any late • Interpretation of results study. The Postgraduate Student with their postgraduate studies. applications to be placed on a • Presentation of short courses Funding Section advertises • In the award of some bursaries waiting list and to be considered with the aim of introducing bursaries periodically by means from private sources or trusts, only if funds subsequently statistical concepts to researchers of notices on campus and on students’ financial needs are also become available. the website. Particulars may be taken into account. The centre is staffed by two obtained from the Postgraduate senior statisticians with a long Student Funding Unit or from Funding for international students The Centre for Statistical history of client-driven practical Part 2 of the University Calendar. As a rule the university does not Consultation experience, who keep themselves • Some departments have funds of make bursaries or financial aid The aim of the Centre for Statistical up to date with the latest statistical their own that may be used for available to international students, Consultation is to assist researchers developments, data mining and postgraduate bursaries in terms with certain exceptions. and postgraduate students of the other statistical software in order of the university’s prescribed university with statistical aspects of to provide an effective consultation financial guidelines. In this regard, Funding enquiries and applications their research. Where necessary, service to researchers. A close prospective students should All enquiries may be addressed to assistance is provided with the relationship with the statistics consult their supervisors. the Postgraduate Student Funding analysis and interpretation of department makes a further Section. Full particulars are given results. The service is also available extensive source of knowledge and Bursaries on the grounds of in the University Calender, Part 2. to persons and institutions outside expertise available to the centre. financial need Please note that: the university. • To qualify for a bursary on • Any correspondence and The centre is located on the first the grounds of financial need, negotiation with the NRF or with The centre provides the following floor of the Van der Sterr Building. candidates have to state their other bursary donors, whose expertise: personal financial particulars on bursaries are administered by • Advice and guidance on the the prescribed form and attach the university must go via the planning and structuring documentary proof. Only those Postgraduate Student Funding of research projects and who are found to be genuinely Section; experiments needy in terms of the means test • Postgraduate students who • Assistance in organising used by the university qualify for register with Stellenbosch electronic data capturing to

18 Telephone university print out stating your Supermarkets Need to know Telephone calls can be made at address) and a valid ID document to All the major supermarkets have for international two types of public phones: coin or buy one of these. Airtime credit to outlets in Stellenbosch. Shop around card-operated booths. Telephone make calls and send text messages for the cheapest prices and special students cards are available at a cost ranging can also be bought at most offers. Remember to take your own from R10,00 to R200,00 and can be supermarkets and shops. bags for packing your shopping. bought at the post office or other Additional bags (plastic or cloth) shops that advertise them. may be purchased at a small cost Mail and faxes as required. Telephone enquiries and Post Office facilities are easily information accessible at the Neelsie and the Hours

Local enquiries 1023 main Post Office in Plein Street. Pick n Pay know: to need International calls 10903 The Post Offices are usually open Monday to Friday 08:00 – 20:00 Time check 1026 from 08:30 to 16:30 Monday Saturday 07:00 – 17:00 through to Friday, and 08:00 to Sunday 09:00 – 14:00 12:00 on Saturday. Stamped letters Cell/mobile phones can be posted at any of the red post Shoprite Since rooms in residences do not boxes spread around town. The Monday to Friday 08:30 – 18:00 i normally have phone connections, collection time is displayed on the Saturday 09:00 – 15:00 n ter most students opt for a cell phone. post boxes. Sunday 09:00 – 13:00

South Africa has the following cell n atio phone providers Vodacom, MTN, Please note that students should Woolworths Cell C and Virgin Mobile. Pre-paid make use of faxing facilities Monday to Thursday 08:30 – 17:30 sim cards for these networks can in town if they need to send Friday 08:30 – 18:00 n al faxes. You may however receive be bought at most supermarkets Saturday 08:00 – 14:00 stude but please note that you need faxes at the Postgraduate and Sunday 09:00 – 13:00 to present both your proof of International Office.

residence (a lease document or Checkers n ts Monday to Friday 08:00 – 19:00 Saturday 08:00 – 17:00 Sunday 09:00 – 13:00 Stamped letters can be posted at any of the red post boxes spread around town. 19 Climate you may bring into the country, but Value added tax Temperature it must be declared at Customs & Value added tax (VAT) of 14% is Spring Celsius Fahrenheit Excise when you arrive. You may included in the price of most goods September to 19–24 °C/66–75 °F 40 ° 104 ° November Mild need some cash upon arrival, but it and services. Foreign visitors may is wise to bring most of your money claim refunds of the VAT paid on 30 ° 86 ° Summer in traveller’s cheques. Most major goods taken out of South Africa. 20 ° 68 ° December to 25–35 °C/77–95 °F banks offer foreign exchange Information leaflets are available at 10 ° 50 ° February Hot with a strong services, and Stellenbosch also our international airports. southeaster has a Thomas Cook (represented 0 ° 32 ° Autumn by Rennies Travel, Bird Street) -10 ° 14 ° March to May 16–25 °C/61–77 °F and an American Express branch Measure for measure Mild (Bird Street). Almost all hotels, Driving speed Liquids Winter shops, restaurants and airlines Kilometres/hour Miles/hour 2 litres = 1,3 gallons (US) June to August 3–19 °C/37–66 °F accept major credit cards, such 30 19 Cold and rainy as VISA, MasterCard, American 10 litres = 2,6 gallons (US) 50 31 Express and Diners Club, and you 5 litres = 1,3 gallons (US) While these are the average can withdraw cash with a credit 70 43 temperatures in these seasons, card at most automatic teller Weight 90 56 Stellenbosch is known to display all machines (known as ATMs). 110 68 of these in one day. 25 grams = 0,89 ounces When it comes to paying for fuel, 50 grams = 1,8 ounces 120 75 Visit the South African Weather you may have to pay cash. South 1 kilogram = 2,2 pounds African filling stations can now take Service’s website for a daily 5 kilograms = 11 pounds forecast: www.weathersa.co.za. credit card payments – regulations allowing them to do so came into 15 kilograms = 33 pounds

effect in July 2009. However, many Money matters filling stations (or garages, as we call The currency in South Africa is the them) may take a while to adjust, or Rand (ZAR), which is equal to 100 may choose not to. Look out for the cents. Bank notes are currently “cash only” notices. R10, R20, R50, R100 and R200, and coins are 5c, 10c, 20c, 50c, R1, Road tolls, on the major routes R2 and R5. There is no restriction between cities, can be paid using on the amount of foreign currency MasterCard or Visa. 20 Appendix 1 SA USA GP USA Grade Germany UK The Netherlands 90+ 4 A+ 10 Grade Point 80+ 4 A 1.0 1 78/79 3.9 A- 1 Comparison 77 3.8 A- 1 76 3.7 A- 1 75 3.6 A- 1.3 1 8.0 74 3.5 B+ 2.1 7.75 73 3.4 B+ 2.1 72 3.3 B+ 2.1 71 3.2 B 2.1 70 3.1 B 1.7 2.1 69 3.0 B 2.1 A ppendix 1: G 68 2.9 B 2.1 67 2.8 B- 2.0 2.2 66 2.7 B- 2.2 65 2.6 B- 2.3 2.2 7.0 64 2.5 C+ 2.2 6.75 rade 63 2.4 C+ 2.2 62 2.3 C+ 2.7 2.2

61 2.2 C 3 poi 60 2.1 C 3.0 3 n

59 2.0 C 3 t

58 1.9 C 3 compariso n 57 1.8 C- 3.3 3 56 1.7 C- 3 55 1.6 C- 3 54 1.5 D 3 53 1.4 D 3.7 3 52 1.3 D 3 51 1.2 D 3 50 1.1 D 4.0 3 6.0 49 (Fail) F F 5.0 F

21 SECTION 1 how to behave and function. You are The four stages of culture shock Appendix 2 Introduction effectively “like a fish out of water” • Initial euphoria (Oberg, 1954). • Irritability and hostility Culture Shock PLEASE NOTE: This is not a • Gradual adjustment research paper on the entire issue of To minimise the stress and hassles, • Adaptation or bi-culturalism Culture Shock, but rather a very basic inconveniences and insecurities – be outline to guide you through your stay in South Africa. For more information well informed about each aspect of The intercultural adjustment cycle on the subject, please see the list of your new life. As people move from one society readings at the end of this document. to another and begin to deal with Keep the following in mind during the cultural differences encountered, Moving from the cosy confines of your stay in South Africa: experience has shown that there wherever you call home to the • Endeavour to understand the high are some specific stages that they strange and wonderful (or initially and low points of this troubled encounter in their adjustment far from wonderful) ways of a new land’s history. Understanding the process. However, not every person land, a new people and a new culture, realities of racial discrimination as it will experience culture shock in the is certainly no easy task. In fact, it was legally applied in South Africa same way or at the same time. It rates very high upon the ladder of is a good start to unravelling the would be amazing if people could the most stressful things we do in sensitivities. Racism does not die leave their communities, their families, our lives. overnight! and their home and go abroad for a • It is important to try to period of time without feeling some The term “culture shock” was coined understand the cultural heritage anxiety. Naturally, the severity and by Kalvero Oberg in 1954 when of South Africa’s different people: length of adjustment phases that a he first described the anxiety of They are as different as day and person will go through depends upon those arriving in a new place when night, but now determined to the length of time that s/he will be experiencing new and unfamiliar forge a new life for a new country away from home and the support surroundings. Cultural cues like where equality pervades. that s/he is given. Regardless of how gestures, customs, idioms, language, • Remember that to experience short a time you are a visitor in a beliefs, etc. in the new surroundings culture shock is an integral part of foreign country, you can be relatively must still be learnt and understood. the study abroad process. This is certain that you will feel many of the You thus feel like an outsider because how much of your culture learning emotions outlined in the intercultural you do not understand the local takes place. Ultimately, you will adjustment cycle: routines and traditions. This heightens learn just as much about yourself your awareness of your own culture as the people of your host culture. because at home you knew exactly

22 Selection/arrival fascination Surface adjustment Integration/acceptance Shock/reintegration 2 4 6 8

1 3 5 7 Application anxiety Initial shock Mental isolation Return anxiety

1) Application anxiety pre-departure proceedings, as well possible changes in sleeping habits, the difficulties remain. Frustrations When waiting for an opportunity as the arrival introductions are disorientation about how to work increase, and a new and more to go abroad, people experience overwhelming and blissful in with and relate to others, and pervasive sense of isolation can A

anxiety over their chances of attention and activity. The new probably language difficulties and set in. Many times this period is ppendix2: selection and their ability to arrival is shown respect and mental fatigue from speaking and accompanied by boredom and a handle their new opportunity. concern, which s/he may seldom listening to a foreign language or lack of motivation as the individual During this time many anticipate receive in their home country. accent all day. feels little stimulus to overcome cultural differences but have only a the deeper and more troublesome superficial awareness of potential 3) Initial culture shock 4) Surface adjustment difficulties s/he may be facing. culture adjustment problems. Initial fascination, along with the After this initial “down” which There may be unresolved conflicts rounds of introductions and usually does not last more than a with friends, hosts, or basic

2) Selection/arrival fascination parties, will soon fade for a visitor few days to a week, an adjustment language problems that continue shock When a person hears that s/he who is remaining in a community takes place and the visitor settles to cause difficulty long after initial will be going abroad, they over a period of time, especially into his/her situation. Language language adjustments. experience a tremendous amount a period as long as six months or improves, so that s/he can of elation. This excitement a year. Even with visitors coming communicate basic ideas and 6) Integration /acceptance continues (with some small to South Africa or South Africans feelings without fatigue, and s/he When the visitor is finally at ease exception just before departure, going overseas for a similar learns how to navigate within a small with his/her professional or school when anxiety may crop up again) experience, the novelty of a foreign group of friends and associates. interest, as well as with language, until some time after the individual culture wears off after a few weeks friends, and associates, s/he is arrives in the foreign country. and most people enter a decline 5) Mental isolation able to examine more carefully During this stage, expectations for known as initial culture shock. At some point, however, the the new society in which s/he is the visit are high and the Characteristics of this period are novelty wears off completely and living. Deeper differences become

23 understandable and s/he finds community raises anxieties similar 8) Shock/reintegration A person with culture shock may ways of dealing with these. S/he to those the visitor felt during Once the former visitor is back experience these symptoms may complain of the lack of true Stage 1, prior to departure. home, the contrast of old and new • Homesickness friendships, but there is generally S/he begins to sense how much comes as a shock. S/he will probably • Boredom recognition for the fact that this they have changed because of the have changed a great deal while • Withdrawal (i.e. spending excessive may not be deliberate on the experience and the individual may away, and it will be difficult for family amounts of time reading, avoiding part of the people that s/he is experience growing apprehension and friends to accept many of the contact with host nationals) associated with. Eventually greater at the thought of leaving and changes. Likewise, having been the • need for excessive amounts integration into the surroundings returning home to people who centre of attention in another of sleep takes place and s/he comes to will not understand him/her and country for a period of time, the • Compulsive eating and/or drinking accept both his/her situation and their new feelings and awareness. returnee will be forced after a few or loss of appetite their place in it. Acceptance of S/he may even feel guilty for days to realise that s/he has lost • Irritability these two realities will allow the wanting to stay and not return their glamour. They then face the • Stereotyping of and hostility individual to relax and feel at home home, because there are probably problem of adjusting to being one toward host nationals in the new surroundings. many people eagerly awaiting his/ of the crowd again, while longing • Loss of ability to work effectively her return. for friends that have been left behind. • Physical ailments (psychosomatic 7) Return anxieties illness) Once a person is well settled in, Going home? Going home! Going Returnees often find that no one the thought of leaving familiar home@$&# is as interested in the details of Dealing with culture shock friends, faces and the new the time abroad as s/he feels they • Recognise the causes and the should be. There may be conflicts symptoms of culture shock. in readjusting to family members • Replace what you miss with and old friends and feelings of something from the host country. frustration may develop due to • nurture friendships with host an inability to describe adequately nationals. the depth and nature of his/her • Talk to both host nationals life abroad. All of this makes the and other internationals about familiar surroundings even more your stress. depressing. • Keep your sense of humour. • Recognise that anxiety is normal Come and visit us at the and that you must be open Postgraduate and International about it. Office if you need help or just • Take a few risks and laugh at your want to talk!! mistakes.

24 • Seek assistance from the university • Have faith in yourself, the Managing expectations Other intercultural skills include through the Postgraduate and essential good will of your hosts, The difference between what • Being aware of one’s limitations International Office or the Centre and the positive outcome of your you expect and what you actually • Respecting the other culture for Student Counselling and experience. experience may determine the • Learning from interaction Development. level of distress you feel. It is • Being non-judgmental • Suspect negative judgements about Manifestations of stress helpful, therefore, to review your • Avoiding stereotypes the host culture. • Irritability over small things expectations so that you are not • Listening and observing • Be honest. If you are confused or • Difficulty concentrating surprised or even shocked by what • Tolerating ambiguity misunderstood, admit it instead of • Difficulty falling asleep you may find. • Being persistent pretending that the situation is fine. • Queasy stomach • Become actively involved in your • Desire to run away Understanding intercultural skills new environment. • Constant feeling of tiredness Students should understand that • Before you depart, become as • Psychosomatic illness among the many intercultural skills knowledgeable as possible about • Feeling excessively critical of others required for successful adjustment A

the host culture. • Poor work performance in a different culture, intercultural ppendix2: • Resist the temptation to befriend • Difficulty making decisions specialists believe that being other international students • Being unusually introspective aware of one’s own culture is who are negative about the • Experiencing guilt and anxiety most important. host culture. • Look for logical reasons behind culture things which seem strange, confusing or threatening.

shock

“Being in a foreign country means walking a tightrope high above the ground without the net afforded a person by the country where he has family, colleagues, and friends, and where he can easily say what he has to say in a language he has known from childhood”

(from Milan Kundera’s novel “The Unbearable Lightness Of Being”) 25 SECTION 2 the world and finds that they bond always understand and, therefore, local student – have lunch at the What is Third Culture? easily (after all, everyone’s in the same often find easy to criticise. Motivation Neelsie. boat, right?) and then unintentionally to learn and interact on the host • Refrain from doing daily activities Many studies have been done on form their own “way of life” – which country’s cultural terms wanes little in large groups of friends from American study abroad students isn’t the host country’s nor their own by little. You may feel guilty for having your home country. and how they cope with their but a new way of life created by the fallen into the trap but, since the rest • Get out and about and explore experiences. A pattern exists and group in the foreign country. Many of the students do too, you comfort the area on your own or with one it would be very helpful for you to students seek refuge in this third one another and the bond actually friend (better yet with a South know how things usually work so culture and fall into the practice of: grows stronger! African friend). that you may recognise what may be • socialising almost exclusively with • If you enjoy sport, find a way to happening to you. This way, you’ll be their fellow countrymen What should you do to avoid the continue with it – the activity is better prepared to define your goals • speaking English/Dutch/German third culture? Here are some ideas. also good for you! and then try to achieve them! amongst themselves First of all, you do not need to never • Try to occasionally read the local • maintaining constant contact with speak to the students in your group news in the local paper (not just Obviously not all study abroad home (for example, speaking by again! But you do need to break away the news about home) This will students are alike – some aim to phone with friends and family on a a bit. (Some members of the group give you a whole new perspective integrate at any cost while others are daily basis) may indirectly pressure you not to do and enable you to converse much just here to see what another culture • travelling most weekends with this – because a group of students, more easily with South Africans is like. Students who commit to people from the same country. by nature, tends to discourage about issues that are important to spending a long period (1 to 3 years) Americans might frequent cultural integration – but others will them. in the new culture will experience American style bars and understand your priorities.) • Watch some SA television. and even greater imperative to adapt. restaurants and receive news solely Watching TV will also give you The majority of students are probably from American sources There are numerous opportunities insight as to how this culture ticks. anxious to learn and adapt but find Basically, involvement in the third surrounding you everyday… but • Talk to people from different walks that it’s not always so easy. You do culture is a refusal of the host culture you need to take advantage of of life (younger or older than need to be careful, however, to avoid – South Africa – and its ways of them. Stellenbosch University yourself… not just students) when the “third culture”… a kind of “safety doing things. can encourage you to do this but, a safe opportunity presents itself. net” that helps students “walking unfortunately, we cannot do it for (For example - a store attendant the tightrope” in a foreign culture to Warning: it’s very, very easy to fall you. Jump at every opportunity! initiates conversation with you feel secure. into these habits! You tend to feel while you’re shopping.) that you’re here for a very short • Interact with your neighbours. • Try not to be too critical of the The “third culture” is formed when period and you begin to value your • Meet more often with other host culture and ways. And try not a group of students from the same new friends more than adapting to exchange or study abroad to constantly compare everything country travel to another part of a new host culture that you don’t students and try to meet more to home. Some things may work

26 wonderfully in your own country The world is a great book, Go now. Go for the people, not for the but others are better here… of which they who never stir weather. Go to learn. Pass along to your Try to appreciate the culture for read only a page. friends and later, your kids, the things what it is – people over centuries - St. Augustine you learned, wherever you went. Use have adapted their behaviour in the technology you have to record what different ways… making each See the world while it lasts you find. Take pictures, tape music and culture so unique. Have an open Technology is infectious. Every time an stories, make videos. And leave nothing mind, and let it enrich you. antenna is raised in a remote village, behind. When you go back home, • Don’t always frequent the same another local culture becomes extinct. take things away in your head, not in bars, cafes, etc. No society is equipped to withstand your suitcase. • Talking to South Africans that the onslaught. Every satellite launched, have visited your country about every cable laid, the death of every (From the international COLORS what they didn’t like sometimes elder, hastens the end of cultural magazine, sponsored by Benetton). helps to open our eyes to the diversity. If you are 25, it will disappear A

fact that, just maybe, your country during your lifetime. Forget about ppendix2: isn’t as perfect in every aspect as stopping it: you can’t. Instead savour you thought. every chance you get to absorb a passing world, to experience as much If you feel like you’ve been “sucked as you can before it fades into a big into” the third culture vacuum, you version of anyplace. culture may start to feel guilty, resentful and frustrated. So, we’d like to remind Each and every culture, no matter

you that you, and only you, can resist how small or remote, represents a shock the urge and pressure to integrate vast body of experience – of wars into the third culture and break away! and adventures and art, of medicines Start today!! and music and hairstyles, of living with parents, living with nature, playing, (Much of the information presented dancing, kissing. Together these cultures here is based on the NAFSA conference are the culmination of millions of paper “Short Term Study Abroad: years of practice living on a precious, Integration, Third Culture Formation, and fragile planet. Re-entry” by James L. Citron)

27 Section 3 your friends will not find you The good news is that eventually and awareness of the differences Return Culture Shock so unusual. most people do get used to being between yourself and many other • Being at home is not challenging home. They stop longing to go back people around the world. Don’t let it catch you by surprise! and exciting in the way that life to where they were. They start • You will have acquired another is in a foreign country where focusing on the future at home. With language that will increase your Return culture shock is what you you have to struggle to make a the passage of time they develop a appreciation of the literature, experience when you return home success of everything from food more balanced view of the pros and culture and people who speak that and have to readjust to your own habits to behaviour, dress codes cons of both home and abroad and language. This may also provide you country. This is a difficult procedure and language. There is a sense of put their study abroad experience in with skills that enhance your career for many people and is usually achievement in having to stretch a more realistic perspective. Once prospects and make you a more unanticipated. If you have trouble yourself to meet challenges in this happens, feelings of depression, attractive candidate to potential re-adjusting, the first thing to tell a foreign country. A sense of dissatisfaction or stress tend to employers. yourself is that this is completely achievement or personal growth is subside. • You will be more independent, normal. For some it is more difficult not the same at home where you flexible and able to cope with new to readjust than it was to adapt to a do not face so many challenges. However, study abroad is not or difficult experiences. foreign environment. • You may miss foreign friends as something you need to “get over”. • You may have a new set of friends well as the culture, the climate, the The experience remains with you with whom you will stay in touch You can prepare yourself somewhat food and the language. and your outlook on life changes • You will see your own culture by considering the following factors • Your hometown may not seem as in basic ways. Generally students more objectively than you • Family and friends may show glamorous, interesting or exciting find that they can make use of the did before. less interest in your stories and as the cities or towns you visited best aspects of their study abroad experiences than you expect. or lived in while you were abroad. experience and incorporate their Living abroad is worth the effort This may make you feel lonely, newly acquired knowledge and skills and brings untold and indefinable misunderstood, or unappreciated. Many students experience return into their future outlook on life. rewards. As you struggle to re-adjust • If you are unhappy about your culture shock without realising what is to your home environment, remind return home you may try to happening to them. Not being aware Positive aspects of study abroad will yourself that the rewards make it all withdraw from or delay from of what you are suffering just adds to always remain with you worthwhile. re-establishing good relations with your feeling of anxiety or depression. • You will have a wider outlook, family and friends. Family or friends may not understand appreciation and understanding of Further readings on • You will no longer stand out in why you feel unhappy, depressed the world. Culture Shock your surroundings. When you were or even homesick for the country • You will have knowledge of and Alten, Gary: Learning Across Cultures. a foreigner you may have attracted and friends you left behind. In fact, sensitivity to another culture and Lewis, Richard: The Cultural Imperative. more interest and developed new they may not realise what you are people from another country Weaver, Gary: Culture, Communication friendships. Once you are home going through. that may increase your sensitivity and Conflict.

28 Women may experience particular conversation can have profoundly more familiar you are with your Appendix 3 difficulties while abroad. Despite different interpretations from new country’s customs, the more Gender issues the fact that the rate of violence culture to culture. Even smiling at a respect you will earn and the more towards women, including rape, is stranger may be misunderstood. you will break down reciprocal higher in South Africa than in many stereotypes. Such knowledge other countries, facing the unfamiliar You are your own best resource will increase your confidence and can raise your level of anxiety. This when preparing to face a range independence, which are important is compounded by language and of possible situations, from sexual to your personal safety. cultural differences. Women from comments or harassment, to the Once in your host country, talk to many of the developed countries rare event of a physically threatening local women. Follow examples of in the West have a reputation for situation. Before leaving, take culturally appropriate dress and enjoying a lifestyle that contrasts the time and initiative to learn as demeanour. Ask about women’s with the traditional behaviour much as possible about your host organisations. While you can’t in many countries. This image is country’s language, religion, customs change the culture around you, reinforced by distorted stereotypes and appropriate dress for women. you can use your friends (and

used in TV, movies and advertising. Talk to women and men who have host nationals) as a safe haven A ppendix 3: 3: ppendix Cultural differences extend to body visited your host country and, if for developing coping skills and language. American students for possible, talk to people from your venting frustrations. example, may encounter people host country. It is very important who do not understand that their to understand and respect the Remember, cultural

familiar way with strangers is a different cultures in South Africa, differences should not be an G e

gesture of friendship. A smile, a especially if you should work in a excuse to endure verbal or n hairstyle, the way you carry yourself, remote area or even if you are just physical abuse. der

eye contact and the distance visiting a black township such as between people engaged in a the neighbouring Kayamandi. The Depending on the situation, remove issues yourself as quickly as possible, confront the person, or ask for support from others. Trust your intuition. If you are offered a ride and you feel some anxiety, decline Remember, cultural differences should not be an the offer. If you are in a setting that excuse to endure verbal or physical abuse. makes you nervous, leave. If your instincts send you warning signals, heed them!

29 Precautions also apply to social • If this fails to deter, then tell the local values and customs. Learning situations. Most likely, you will find other person very directly that to respect the local social rules everyone you meet to be interesting you want him or her to stop will facilitate your relationships and interested in you. However, (whatever it is that disturbs you). with the host nationals. you cannot make judgments about Be specific. A calm and serious • Don’t go to a secluded area (or your safety based on another tone is usually the best. Your own even be alone in your room) with person’s appearance or financial body language should match your a man that you don’t know well. status. If you are uncomfortable words. A giggle, smile or apology • Don’t walk alone at night, not with certain behaviour or the tone will undermine your message. even on campus. of the conversation, the following It is better to act assertively • In an extreme situation, appeal may help: in your defence rather than to for help from other women or • Try to turn the conversation be passive. from the local authorities. around by asking questions. • If you need help in developing Initiate rather than react. This the skills necessary for assertive Only you can determine how best puts you more in control. Bring behaviour, take a women’s self- to handle a situation. However, up other subjects, such as local defence class. if you prepare yourself before politics or history. Use a gracious • Firmly say “no” to any invitation departure, you will have more sense of humour, so that saying you don’t want, and give your options for dealing with situations. “no” can allow the other person address only to people you trust. to save face. Be cautious until you understand

Be cautious until you understand local values and customs. Learning to respect the local social rules will facilitate your relationships with the host nationals. 30 C ampusmap: gree n route

31 Index page page page page A E M S Academic information...... 5 Emergency services...... 10 Mail and faxes...... 19 Schools...... 3 Accommodation...... 2 Emotional and Maties Community Service...... 5 Sexual health...... 10 Airport shuttle service...... 14 psychological health...... 8, 10 Measure conversions...... 20 Societies...... 16 Airtravel...... 14 Entertainment...... 15 Medical insurance...... 9 Sport and recreation...... 16 Mobile phones...... 19 Spouse group...... 3 B F Money matters...... 20 Statistical Consultation...... 18 Banks...... 7 Funding Student centre (Neelsie)...... 7 Bursaries...... 17-18 (Postgraduate students)...... 17-18 O Student counselling and Bus, rail and airtravel...... 14 Organisation for international development...... 8, 10 Buying a car...... 13 G students...... 3 Student life...... 15-16 Gender issues...... 29-30 Orientation...... 2 Student newspaper (Die Matie).....16 C Grade point comparison...... 21 Supermarkets...... 19 Campus map...... 31 Gymnasium...... 16 P Support for your family...... 3 Campuses...... 3 Personal insurance...... 9 Car rental...... 13 H Personal safety...... 11 T Climate...... 20 Health and safety...... 9-12 Pool...... 16 Taxis and airport shuttle service....14 Computer facilities...... 7 Health care services (University)....9 Post Office...... 8, 19 Telephone...... 19 Consultation hours (PGIO)...... 2 Hospitals...... 9 Postgraduate and Transport...... 13-14 Counselling and development.... 8, 10 International Office (PGIO)...... 2 Travel clinics...... 10 Culture shock...... 22-28 L Protection services (University).....11 Language centre...... 17 V D Language requirements...... 4 R Vaccination...... 10 Dentists...... 10 Library (JS Gericke)...... 6 Rail travel...... 14 Value added tax...... 20 Doctors...... 10 Religion...... 15 Driving in South Africa...... 14 Restaurants...... 16 Drugs and alcohol...... 12

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