Pharmaceutical Needs Assessment

APPENDICES ONLY – READ WITH PNA MAIN SECTION

Version control

HWB Version Date of this version Stockton-on-Tees FINAL A1 March 2018

Final publication date: March 2018 Latest date for publication of subsequent full review March 2021 (Statutory; unless superseded)

Exit Logged in as: Philippa Walters from Tees LPC (Hartlepool Area)

Home Services Assessments Reports Help

Service Design PNA PHARMACY CONTRACTOR Questionnaire Tees Valley (Preview) • Edit Service Design

Date of completion 13-Nov-2017 Provision Reports Preview Basic Premises Information Name of Contractor i.e. name of individual, partnership or company Basic Provision Record owning the pharmacy business (Sample) See explanation box to the right. 'Name of Contractor' is shown as 'Pharmacy Name' on the pdf Pharmaceutical List provided by NHS , that you will check as part of this PNA process. You MUST USE THIS NAME when completing this box.

Service Support Address of Contractor IMPORTANT: At the end of the questionnaire you will check the information held on the Pharmacy Questionnaire-PNA pharmaceutical list. A pdf of this Check pdf Pharmaceutical List for Trading Name. Where this is correct; Please complete this questionnaire information is available via a link please use the same name ONCE ONLY to report the facilities shown below. Please ensure that and services offered by your Trading Name the Basic Premises Information you usually the 'name above the door' pharmacy. input here matches that on the list Post Code OR your declaration given below If you have any questions about where different. how to fill out this questionnaire Is this a Distance Selling Yes No using PharmOutcomes, contact Pharmacy? (i.e. it cannot provide Essential Services to persons present at the pharmacy) your local LPC - Sandie Hall via [email protected] Pharmacy NHS.net email address If no email write no email

Pharmacy telephone

Pharmacy website address If no website write no website

ODS code (also known as F code or 'PP A code')

Please renew permission to hold the data you provide and use this to contact you if necessary

Consent to store this Yes No data

Is the pharmacy Yes No Not known authorised to access the Summary Care Record?

Consultation Facilities We will assume you have an approved consultation area Confirm this is the case Yes No If Other please specify

Are you willing to undertake consultations In a patients home? On another suitable site? No i.e neither of the above

Accessibility; parking, public transport, adjustments for disability

Parking within 50m of Yes No pharmacy? Hover over the options for more description

Bus stop in walking Yes No distance?

Disabled parking within Yes No 10m?

On-site accessibility Does the pharmacy entrance allow for unaided wheelchair access?

Wheelchair access Yes No

Do you offer specific Yes No support for those with sensory loss?

Advanced Services Please give details of the Advanced Services provided by your pharmacy. Please tick the box that applies for each service.

Yes - Currently providing Soon - Intending to begin within the next 12 months No - Not intending to provide

Medicines Use Review Yes Soon No

New Medicine Service Yes Soon No

Appliance Use Review Yes Soon No

NUMSAS Yes Soon No

Stoma Appliance Yes Soon No Customisation

Influenza V accination Yes Soon No Service Hover over the options for more description

Locally Commissioned Services This section is about services known as 'Locally Commissioned Services'. These are the 'Enhanced Services' that may be commissioned by NHS England (e.g., Bank Holiday opening), the 'Public Health Services' that may be commissioned by a Local Authority (e.g., supervised methadone) or 'CCG commissioned services' (e.g., Minor Ailments).

There is a long list of examples of these services below. We know that many of them are not commissioned locally at the moment, but the PNA looks at possible services as well as existing ones.

For each service in the list, tick to tell us if you are currently FUNDED to deliver it. IMPORTANT: You are not a 'current provider' if you only offer a service privately - there is a section for 'private' services later.

If you are not a current provider of the service, we want to know if your pharmacy would (in principle) be willing to offer it, if commissioners invited you to do so. So for each service, please tick the ONE box that applies for your pharmacy . Hovering over each option will show a reminder of this list. CP - Currently providing this NHS/LA/CCG funded service WA - Not providing now but willing to provide if commissioned and trained ?? - Not providing now and unsure if would provide this service if asked X - Not willing to provide this service

Healthy Start V itamins CP WA ?? X Hover over the options for more description

Directed Bank Holiday CP WA ?? X opening (rota) Hover over the options for more description

Out of hours call-out CP WA ?? X services Hover over the options for more description

Emergency Hormonal CP WA ?? X Contraception (via PGD) Hover over the options for more description

LARC Contraception CP WA ?? X (not an EHC service) Hover over the options for more description

C-Card (registration or CP WA ?? X supply) Hover over the options for more description

On demand availability of CP WA ?? X specialist drugs Hover over the options for more description

Supervised Self- CP WA ?? X Administration Hover over the options for more description

Needle and Syringe CP WA ?? X Exchange Hover over the options for more description

Obesity management CP WA ?? X Hover over the options for more description

Pharmacy First / Minor CP WA ?? X Ailment Hover over the options for more description

Care Home Service CP WA ?? X Hover over the options for more description

Anti-viral Distribution CP WA ?? X Hover over the options for more description

Gluten Free Food Supply CP WA ?? X i.e not supply on FP10 prescription Hover over the options for more description

Adherence support for CP WA ?? X Long T erm Conditions Hover over the options for more description e.g., hypertension, diabetes etc

Anticoagulant CP WA ?? X monitoring Hover over the options for more description

Cardiovascular Risk CP WA ?? X Assessment Hover over the options for more description

(sometimes known as NHS Healthchecks

Sharps Disposal eg CP WA ?? X diabetic not needle ex Hover over the options for more description

Phlebotomy CP WA ?? X Hover over the options for more description

Independent Prescribing CP WA ?? X Hover over the options for more description

Schools Service CP WA ?? X Hover over the options for more description Prescriber Support CP WA ?? X Hover over the options for more description

Directly Observed CP WA ?? X Therapy eg., drugs for Hover over the options for more description TB or HIV

Smoking Cessation Services:

NRT (Dispensing only) CP WA ?? X Voucher Hover over the options for more description

Level 2 Smoking CP WA ?? X Cessation (full 'One Hover over the options for more description Stop')

Varenicline via PGD CP WA ?? X Hover over the options for more description

Screening Services

Alcohol Brief CP WA ?? X Interventions Hover over the options for more description

Chlamydia (test only) CP WA ?? X Hover over the options for more description

Chlamydia (test and CP WA ?? X treat) Hover over the options for more description

HIV CP WA ?? X Hover over the options for more description

Gonorrhoea CP WA ?? X Hover over the options for more description

Hepatitis B or C CP WA ?? X Hover over the options for more description

Cholesterol CP WA ?? X Hover over the options for more description

diabetes CP WA ?? X Hover over the options for more description

H Pylori CP WA ?? X Hover over the options for more description

COPD screening CP WA ?? X Hover over the options for more description

Other Screening (please state)

Other vaccinations i.e not Seasonal Flu V ac None are currently commissioned so this option is removed. Please indicate of you are WA - willing to provide if commissioned ?? - not certain if would provide if asked X - not willing to provide

Childhood vaccinations WA ?? X Hover over the options for more description

HPV WA ?? X Hover over the options for more description

Hepatitis B WA ?? X Hover over the options for more description

Travel vaccines WA ?? X Hover over the options for more description Other (please state)

Providing Private Services Indicate with a tick each and ALL the services your pharmacy offers as a private service.

First, screening services or tests: Private services the pharmacy offers Cholesterol Diabetes COPD HIV Hepatitis B Gonorrhoea Chlamydia (test only) Chlamydia (test & treat) Full sexual health screen H. pylori Alcohol Other

Next, vaccination services Private services provided - vaccination HPV Hepatitis B Travel vaccine(s) Childhood vaccine(s) Varicella Pneumococcal pneumonia Other

Other services Private services provided, continued Medicines sales for self care Cardiovascular risk EHC LARC Weight management Care home service Phlebotomy Needles/syringes supply Sharps disposal Gluten free food supply Smoking cessation behavioural support Varenicline private PGD Prescriber support Independent prescribing Schools service Adherence support (long term conditions) Blood pressure Medicines delivery (see later) Other

Healthy Living Pharmacy Is this a Healthy Living Pharmacy Is this a Healthy Living Pharmacy Yes working towards HLP status No, not planned

If Yes, how many Healthy Full Time Equivalents Living Champions do you currently have?

Collection and Delivery services Does the pharmacy provide any of the following?

Collection of prescriptions Yes No from surgeries

Delivery of dispensed Yes No medicines - Free of charge on request

Delivery of dispensed medicines - free for selected patient groups

List criteria or groups eligible

Delivery of dispensed medicines - free to selected areas

List geographical areas eligible

Delivery of dispensed Yes No medicines - chargeable

Have you introduced or substantially increased your charges for delivery within the last 3 years? delivery charges in last 3 years Yes No Not applicable

Languages One potential barrier to accessing services at a pharmacy can be language. To help the local authority better understand any access issues caused by language please answer the following questions: What languages other than English are spoken in the pharmacy

What languages other than English are spoken by the community your pharmacy serves

How often do you have Very often difficulty providing the Often Infrequently services your patients Rarely need because of Never language difficulties? Hover over the options for more description

Do you use a T ranslation Service? Yes No - not needed don't have language issues No-don't know how? needed but don't know how to access translation services No-not timely when needed, service not available in timely way Have language barrier issues... Increased more often within last 3 years Reduced less often within last 3 years About the same no real change in the last 3 years

Any comments to add about language access issues and how you manage them in the pharmacy?

Anything to add?

Almost done Please identify three pharmaceutical services, not currently available in your pharmacy which, based on your experience, would provide the greatest benefit ( i.e improvement or better access) for the people visiting your pharmacy, if they were available. Please also give reasons for your choice. Priority 1

Priority 2

Priority 3

Additional Information If there is anything else you particularly wish to draw to our attention whilst the PNA is in development, please include here.

Checking Pharmaceutical List Information Please click this link (opens PDF in a new window) to view a table of information including opening times. If this link fails or shows data from 2014, please open the attachment on the PharmOuctomes notice from Sandie Hall dated 29 August 2017 re PNA. This is the Pharmaceutical List held by NHS England. Find your pharmacy, check the information then complete all the declaration sections below to complete this data return. If corrections are needed please contact NHS England (see below) to take any action required.

Is the Pharmacy Name Yes No (Contractor Name) correctly recorded?

If No, Correct Contractor Name

Is the pharmacy address Yes No correctly recorded?

If No, Correct address

Yes No Is the pharmacy trading name correctly recorded?

If no, correct T rading Name

Is the pharmacy Yes No postcode correctly recorded?

If no, Correct postcode

How many 'hours' does the pharmacy declare to the PPD as 'dispensary' hours?

PPD 'dispensary' hours?

Total Pharmacy Opening Hours per week

Pharmacy Opening Hours Declaration: I have checked the pdf of the Pharmaceutical list and confirm the Opening Hours recorded are correct.

Declaration on Opening Yes No Hours

If you think your opening (core or supplementary hours) on the Pharmaceutical List may be incorrect, briefly state that here for our information. However no action will be taken on this within the HWB PNA process. You, the PHARMACY CONTRACTOR MUST contact NHS England to apply or notify any changes to hours required. Email contact is [email protected]

Correction to hours Action to take if you believe your required hours to be incorrectly recorded: If you are a pharmacy 'multiple', in the first instance contact your line manager. All pharmacies must contact NHS England (email shown next to the question) to action any changes that may be required.

CONTACT IN CASE OF QUERY

Please tell us who has completed this form in case we need to contact you. Contact name

Job title or role

Contact email address

Contact telephone For person completing the form, if different to pharmacy number given above

Thank you for completing this PNA questionnaire.

Test Values

EULA License Agreement • Cookie Policy • Contact Us • GlobalSign 0hKlAe/86.150.177.138 • 20 in 0.312secs using 6MB © Copyright 2007-17 Pinnacle Health Partnership LLP - Supporting Community Pharmacy and Partners

APPENDIX 2. PNA Communication and Engagement Plan 2017-18

Introduction Health and Wellbeing Boards (HWB) had a statutory responsibility to publish a Pharmaceutical Needs Assessment (PNA) by 1st April 2015. After the publishing of this PNA, HWBs have a responsibility to publish a revised assessment within three years of the previous publication. Stockton-on-Tees Borough Council HWB is due to publish a revised needs assessment by 25th March 2018.

This communication and engagement plan describes:  engagement activity to support the development of a draft PNA  60 day statutory consultation on the draft PNA.

Throughout the development of the PNA, engagement activity should occur across a variety of groups including patients, carers and residents etc. to capture current use, experience and future expectations in relation to pharmacy services. The information will provide information on service development, gaps and needs. Groups to engage with throughout the process will include:  HealthWatch Partners and members  Catalyst Stockton Forums and Community Health Ambassadors  Tees Valley Rural Council  Viewpoint Residents (SBC Consultation Group)  Health & Wellbeing Board members’ organisations  Statutory List of Consultees including LPC and pharmacy contractors

Communication Activities The following engagement activities will be undertaken in order to capture views to support the development of a draft PNA:  Public / patient survey - patient and service user views on current experiences of pharmaceutical services  Stakeholder survey – for professionals who engage with pharmaceutical services to express their views and experiences  Survey through PharmOutcomes to engage with pharmacies  Engagement of partner organisations and the public through existing structures such as Health and Wellbeing Board, HealthWatch and Catalyst (Community Health Ambassadors)  Utilising Local Authority Communications; Stockton News, Stockton Borough Council

Formal consultation The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 set out the requirements for formal consultation on draft PNAs. The regulations list those that should be consulted with (Table 1) and state that consultation should be for a minimum of 60 days.

Table 1. Extract from the National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013; consultation on PNAs Consultation on pharmaceutical needs assessments 8.—(1) When making an assessment for the purposes of publishing a pharmaceutical needs assessment, each HWB (HWB1) must consult the following about the contents of the assessment it is making— (a) any Local Pharmaceutical Committee for its area (including any Local Pharmaceutical Committee for part of its area or for its area and that of all or part of the area of one or more other HWBs); (b) any Local Medical Committee for its area (including any Local Medical Committee for part of its area or for its area and that of all or part of the area of one or more other HWBs); (c) any persons on the pharmaceutical lists and any dispensing doctors list for its area; (d) any LPS chemist in its area with whom the NHSCB has made arrangements for the provision of any local pharmaceutical services; (e) any Local Healthwatch organisation for its area, and any other patient, consumer or community group in its area which in the opinion of HWB1 has an interest in the provision of pharmaceutical services in its area; and (f) any NHS trust or NHS foundation trust in its area; (g) the NHSCB; and (h) any neighbouring HWB.

Source: http://www.legislation.gov.uk/uksi/2013/349/regulation/8/made

The draft PNA for Stockton-on-Tees will uploaded to the HWB website for public access and will be available both by electronic and hardcopy if requested.

The following activities will be undertaken during formal (60 days) consultation on the draft PNA  sharing of the draft consultation via the council consultation portal ‘My View’  engagement through Health & Wellbeing Board members and their constituent organisations  direct emails sent to the statutory stakeholders as per the legislation.

The HWB will consult at least once on a draft of the PNA during its development and this consultation must last for a minimum of 60 days. The minimum 60 day consultation starts on the day that the statutory list of stakeholders receives notification of the draft.

Timescales:

Action Start Completion Health & Wellbeing Board Notified of the PNA process commencing – Paper July 2017 July 2017 submitted to Board Development of Public & Stakeholder July 2017 July 2017 Surveys Initial engagement process open July - August End of August Collation of survey responses to inform draft September October 2017 PNA November Consultation on draft PNA (60 days) January 2018 2017 Final PNA signed off by HWB Feb 2018 25th March 2018

Appendix 3. Response to Consultation and HWB Response

Stockton on Tees HWB Pharmaceutical Needs Assessment

60-day Formal Consultation from Wednesday 22nd November 2017 to Sunday 21st January 2018 Summary and Feedback

Total number of responses received = eight1 via the online consultation response form, plus 1 written response from NHS England.

 Comments received are quoted verbatim and included in italics in a box below.  Response to comments, on behalf of Stockton on Tees HWB are shown below each box.  Where a consultation comment was considered to raise a query or require reflection on the content of the draft PNA, the response has included action taken to address this, or reasons why no amendment has been made.  Where respondents skipped questions, this will be identifiable from the count reported for questions answered.

1. Do you think the document explains the purpose of a Pharmaceutical Needs Assessment?

Answer % of answered Count Yes 87.5% 7 No 12.5% 1 Not sure - 0 Answered - 8 Skipped - 0

HWB response: this positive feedback is acknowledged

2. Do you think that the draft Pharmaceutical Needs Assessment describes the range of pharmaceutical services available in the Borough?

Answer % of answered Count Yes 87.5% 7 No - 0 Not sure 12.5% 1 Answered - 8 Skipped - 0

HWB response: this positive feedback is acknowledged

1 N.B There were fourteen responses to the PNA public consultation in 2015

Appendix 3 page 1 of 8 Appendix 3. Response to Consultation and HWB Response

3. Do you think the document reflects local pharmaceutical needs?

Answer % of answered Count Yes 62.5% 5 No 12.5% 1 Not sure 25% 2 Answered - 8 Skipped - 0

HWB response: this positive feedback is acknowledged

4. If you answered 'No' please tell us which needs you think have not been included?

N= 1 respondent made free text comment shown in the box below.

We feel the current provision of pharmaceutical services within Stockton is adequate.

We do not agree that a locally commissioned service for minor ailments is a pharmaceutical need. The NHS is currently trying to reduce spend on treating conditions that are self-limiting or which lend themselves to self-care, to free resource to be used for other higher priority areas that have a greater impact for patients, support improvements in services and deliver transformation that will ensure the long-term sustainability of the NHS. NHS England has recently launched a consultation on guidance with regards to the cessation of prescribing of medicines for self-limiting conditions which can be purchased over the counter. Hartlepool and Stockton-on-Tees CCG, in collaboration with CCGs across the region has developed guidance for prescribers in the form of a grey list and do not prescribe list to reduce prescribing of a number of products available to purchase over the counter.

We do not believe a locally commissioned service for gluten-free food is a pharmaceutical need. Gluten-free foods are now readily available from retail outlets who offer a range of products for purchase. The increase in demand has seen a significant reduction in cost to patients. The total cost to the NHS for these products can be up to ten times the price of a similar product in local shops. Hartlepool and Stockton-on-Tees CCG, in collaboration with CCGs across the region have implemented guidance which only supports prescribing of a specific number of units of staple gluten-free items for appropriate patients. All other gluten-free products, including luxury items should be purchased. NHS England undertook a national consultation on prescribing of gluten-free products in 2017.

HWB response: Comments on local commissioning of services to support patient self- care and management of minor ailments are acknowledged.

With respect to consideration of pharmaceutical need for these services;

Appendix 3 page 2 of 8 Appendix 3. Response to Consultation and HWB Response Pharmaceutical services identified as enhanced services in The Pharmaceutical Services (Advanced and Enhanced Services) (England) Directions 2013 (as amended) must be included in the PNA.

Both the “Gluten Free Food Supply Service, the underlying purpose of which is for P to supply gluten free foods to patients” and the “Minor Ailment Scheme, the underlying purpose of which is for P to provide advice and support to eligible patients presenting with a minor ailment, and where appropriate to supply drugs to the patient for the treatment of the minor ailment” are included in these Directions. They are pharmaceutical services that may be provided by pharmacy contractors and that the NHSCB (NHS England) is authorised to arrange for the provision of (with a pharmacy contractor).

It is reasonable to identify patients’ needs in respect of being able to access advice and treatment for minor ailments, and to access gluten free foodstuffs if their medical diagnosis requires that, wherever that advice and treatment is provided from i.e. from an NHS general practice or an NHS pharmacy contractor, or elsewhere.

As pharmaceutical services are included in Directions which might be commissioned to meet those needs, then those needs are correctly identified as pharmaceutical needs.

What must be assessed by the PNA is whether or not those pharmaceutical needs are met in a given area, taking into account (where applicable) those factors included in Schedule 1 to the 2013 Regulations i.e.,

 the different needs of different localities in its area  the different needs of people in its area who share a protected characteristic and having regard to  any other NHS services provided or arranged by a local authority, NHS England, a CCG, an NHS trust or an NHS foundation trust which affect

a) the need for pharmaceutical services, or pharmaceutical services of a specified type, in its area; or b) whether further provision of pharmaceutical services in its area would secure improvements, or better access, to pharmaceutical services, or pharmaceutical services of a specified type, in its area

It is correct that NHS England undertook national consultation on prescribing of gluten-free products in 2017 (this was already referred to in the draft) and that they have also launched consultation on the prescription of medicines for self-limiting conditions or which can be purchased over the counter, which will conclude in March 2018.

It is also true that there is now guidance for prescribers on issuing prescriptions for these products and that prescriptions will be more expensive for the NHS than patients purchasing their own, where they have the means to do so. These aspects fall under consideration of ‘any other NHS services provided or arranged by NHS England…which affect the need for pharmaceutical services…of a specified type’ in the area. Any reduced availability on prescription, for sound justification, might also affect ‘whether further provision of pharmaceutical services …. would secure improvements, or better access, to ….pharmaceutical services of a specified type’ in the area, particularly when having regard to the ‘different needs of different localities,

Appendix 3 page 3 of 8 Appendix 3. Response to Consultation and HWB Response or the different needs of people who share a protected characteristic’. There is also a need, nationally identified, to encourage patients to self-care and to visit a pharmacy first in support of conditions that can be managed without the need for a visit to general practice (whether in-hours or extended hours), or to an Urgent Care facility or (elsewhere other than Hartlepool) to call NHS111 or potentially to visit A&E.

This is what has been assessed in the PNA. It is for commissioners, national and local, to decide where their resources are allocated.

5. Are you aware of any pharmaceutical services provided in the Borough that are not currently included in the document?

Answer % of answered Count Yes 0 No 86% 6 Not sure 14% 1 Answered 7 Skipped 1

6. Is there any other information which you think should be included in the document? Answer % of answered Count Yes 37% 3 No 63% 5 Not sure Answered 8 Skipped

7. If you answered 'Yes' please detail the additional information you think is missing. N= 3 respondents made free text comments (other than N/A or similar, or repeating a previous statement exactly) shown boxes below.

We feel the PNA should reference national and local commissioning guidance as previously stated, particularly in relation to minor ailments and self-limiting conditions, and gluten-free foods.

The document is long, complex, and difficult to understand

Councillor Jim Beall Chair, Health and Wellbeing Board Peter Kelly Director of Public Health, Stockton Borough Council Version control HWB Version Date of this version Stockton-on- Tees. Draft for consultation 8.10.14 Pharmacist-managed pharmacotherapy clinics As medicines become more specific and sophisticated the need to monitor responses and adjust dosage regimes in the light of these this is likely to grow. Pharmacist-managed pharmacotherapy clinics: • Improve communication (thereby reducing the risk of error) in an area of health care in which accurate and swift communication is important. • Make effective use of staff time. • Save patients’ time. W A Gould 16.12.2017

HWB response: feedback is acknowledged.

Appendix 3 page 4 of 8 Appendix 3. Response to Consultation and HWB Response

Comments on the length of the document are noted.

Specific reference to national and local commissioning guidance for prescribers has been included in the PNA, in relation to minor ailments and self-limiting conditions, and gluten-free foods.

8. Do you think that the process followed in developing the Pharmaceutical Needs Assessment was appropriate?

Answer % of answered Count Yes 75% 6 No - 0 Not sure 25% 2 Answered 8 Skipped -

9. Is there any need that has not been identified by the Health & Wellbeing Board in the Borough?

Current need not identified:

Answer % of answered Count Yes 14% 1 No 72% 5 Not sure 14% 1 Answered 7 Skipped 1

Future need not identified:

Answer % of answered Count Yes 14% 1 No 57% 4 Not sure 29% 2 Answered 7 Skipped 1

10. If you answered 'Yes' to any of the above please explain which need has not been identified? N=1 respondents made free text comment shown in box below.

Councillor Jim Beall Chair , Health and Wellbeing Board Peter Kelly Director of Public Health, Stockton Borough Council Version control HWB Version Date of this version Stockton-on- Tees Draft for consultation 8.10.14 Pharmacist-managed pharmacotherapy clinics. As medicines become more specific and sophisticated the need to monitor responses and adjust dosage regimes in the light of these this is likely to grow. Some current arrangements involve rather cumbersome communications. Pharmacotherapy clinics have been managed by Pharmacists in Northumbria for some years. • The patient attends the clinic. • Measurement is made (by an appropriately trained technician managed by an accredited pharmacist). • The dose is confirmed or adjusted before the patient leaves the clinic. The Centre for Postgraduate Pharmacy Education of Manchester University provided an evening

Appendix 3 page 5 of 8 Appendix 3. Response to Consultation and HWB Response workshop on this topic ‘Pharmacist-managed pharmacotherapy clinics’ for local pharmacists some years ago. The content included advice on preparing a business case for such a service as well as how to establish such a clinic. Among other benefits, such clinics: • Improve communication (thereby reducing the risk of error) in an area of health care in which accurate and swift communication is important. • Make effective use of staff time. • Save patients’ time. W A Gould 16.12.2017

HWB response: feedback is acknowledged.

11. Do you have any other comments regarding the draft Pharmaceutical Needs Assessment?

N=5 respondents made free text comments; shown in boxes below.

We do not feel information in the draft PNA reflects the recent restructure of emergency care across the Hartlepool and Stockton-on-Tees geography.

We agree with the recommendations and thank you for our copy of the draft 7 PNA. We acknowledge that a thorough process has been followed in liaising with, and seeking feedback from, the public, relevant parties and organisations during the production of the PNA and we confirm that we believe it meets the requirements as set out in the regulations. Access to pharmacies by residents in the North of North Yorkshire e.g. Crathorne & Hutton Rudby is likely improved by pharmacies located in Stockton Borough such as in Yarm. A reduction of pharmacies or opening hours in the south of the borough could adversely affect North Yorkshire residents, therefore we are happy no changes are planned

lawson street sexual health clinic never have anyone who can do ehc 2 ,they always send them to me , whenever i refer client for emergency coil (within 5 days) they have no appointments for weeks on end, when a young girl needs her implant putting in or taking out there is never anyone who can do it , what is the point of this "clinic " ?????????????????????????????????????ps if you speak to them they will be brilliant and do everything , as you are a commissioner , i hear the truth at street level

what i find is the total lack of availability in other pharmacies of the 1 services they "provide" , i'm fed up with customers coming to this pharmacy saying other pharmacies cant do needle exchange , ehc, condoms , chlamydia tests , hsv ,smoking cessation end of life prescriptions , when they all are trained , advertise it and are always in great numbers at training evenings ????????. The excuses are incredible , ranging from' there's only one person who can do this'and they are'off or'on lunch ' or 'we are too busy' or 'our vitamins are out of stock or we haven't ordered them' 'we've got no condoms or c cards,' no toilet to use' for chlamydia tests, no green ends no 1 ml syringes . What people say or agree to on training evenings is the total opposite of what they do when at work, why go when you have no intention of doing the service ? Firms don't give you more staff hours to do these extra services so your day is busier and more stressful for the 'same pay', making you more tired and susceptible to dispensing errors, so i can slightly understand these excuses, but can't understand going to training evenings nodding like a donkey and then leaving with no intention what so ever of doing the service they've sat through eating pizza and gossiping and looking important , you can hear them saying to each other on the tables they 'ain't doing this, iv'e got enough to do ' The bottom line is the customers are messed about and the pharmacies who do the service are stressed out as even within these pharmacies there is only one person prepared to do the services

All a total shambles but on paper everything looks rosy ,such a shame as the commissioners are so good here and are trying to develop pharmacy in teeside and Hartlepool

Appendix 3 page 6 of 8 Appendix 3. Response to Consultation and HWB Response

Middlesbrough HWB acknowledge that the range of pharmaceutical services provision in Stockton-On-Tees may be accessed by the population of if they choose to travel outside of the Middlesbrough HWB area for pharmaceutical services. Analysis of prescription data, however , confirms that the population of Middlesbrough registered with a Middlesbrough GP practice access, on most occasions, a Middlesbrough-based pharmacy for the dispensing essential pharmaceutical service. Where there is cross boundary dispensing activity into Stockton it is most often to Teesside Retail Park and Portrack out-of-town shopping areas, supermarkets and / hypermarkets in Stockton-On-Tees. In 2016-17, 7.8% of Middlesbrough prescriptions were dispensed in another Tees HWB area pharmacy (Stockton- On-Tees, Redcar & Cleveland or Hartlepool) Whilst the volume is noted, it is not considered that out of area pharmacies provide a ‘necessary’ pharmaceutical service for Middlesbrough, this level is more likely to represent choice or convenience, and may demonstrate some large scale out of area transactions such as for nursing home patients. These pharmaceutical services outside of the Middlesbrough HWB area provide improvement and better access in terms of choice of services, but these are not necessary services. Thank you

HWB response: these comments are acknowledged.

There is no requirement for community pharmacy-based pharmaceutical services in relation to emergency care. The CCG was asked to clarify how the recent re-structure of emergency care across the HAST geography would be better represented in the PNA. In response, it was acknowledged that there is no option for patients to attend A&E in Hartlepool, but in Urgent Care, prescriptions could be issued that might be dispensed in a community pharmacy. Consequently, where the draft PNA had made reference to the possibility that a patient might inappropriately choose to attend A&E to be able to access a medicine for a minor condition free at the point of supply, this has acknowledged that A&E is not an option in Hartlepool.

A service which better manages suitable low acuity conditions via pharmacy avoids the need for vulnerable groups to make an appointment with a GP, call NHS 111, or inappropriately attend Urgent Care (or, in other areas, even A&E) just to access such medicines for free. The patient survey for the PNA, although not a representative sample, did again indicate that financial constraints had sometimes required patients to use a GP/ ’A&E’ unnecessarily.

12. I am answering these questions as: N= 8 answered of which:  1 patient  1 pharmacy contractor  2 individual pharmacist i.e. not a representative of pharmacy contractor  1 CCG representative  1 Neighbouring Health and Well Being Board representative  1 ‘any other health or social care professional’  1 on behalf of a group/organisation not listed above’

Additionally, NHS England provided a response in the form of a letter, and their feedback is acknowledged.

Appendix 3 page 7 of 8 Appendix 3. Response to Consultation and HWB Response FAO: Sarah Bowman-Abouna Director of Public Health Municipal Buildings Church Road Stockton-on-Tees TS18 1LD By email: [email protected]

Dear Sarah,

Ref: 2018 PNA for Stockton on Tees Health and Wellbeing Board

Thank you for inviting NHS England to comment upon the Stockton on Tess Pharmaceutical Needs Assessment and for the work undertaken in producing the draft PNA. It is noted that Stockton HWB has concluded the following: Stockton population is estimated at 194,803 (ONS Mid 2015) an increase of 2398 in 3 years. It is projected to increase to 212,500 by 2032, with those over retirement age accounting for 1 in 5 of total population.

 Stockton has 42 pharmacies and one dispensing doctor. There are nine 100-hour pharmacies and one distance selling contractor. On that basis, Stockton has 21.5 pharmacies per 100k population, the same as England’s average.

 There are 4 localities in Stockton – S1 to S4: S1 has 9 pharmacies with one 100-hour; S2 has one pharmacy; S3 has 10 pharmacies and two 100-hour pharmacies; and S4 has 22 pharmacies, including a distance seller and six 100-hours.

 The PNA states that 100-hour pharmacies are now well established and are necessary providers of core hours, particularly at evenings and weekends. The HWB would regard any reduction in their opening hours as creating a gap. The PNA concludes that there are no current gaps in provision of necessary pharmaceutical services, including essential, advanced or enhanced services that could not be addressed through the existing contractors.

 There is therefore, no current or known future need for a new pharmacy or an appliance contractor of pharmaceutical services in Stockton-on Tees.

Further to NHS England’s (Cumbria and the North East) review, the points above are consistent with our findings.

Thank you for sharing the document with us. We look forward to working closely with other commissioners of NHS services in Stockton on Tees to ensure that community pharmacies continue to play their part in delivering high quality services and advice to patients.

Yours sincerely,

Mrs Denise Jones Head of Primary Care

Appendix 3 page 8 of 8 There are a number of community pharmacies (sometimes called chemists) in your council area and they may all be very different. Pharmacies can be found in shopping centres, local high streets, inside supermarkets or based within local health centres, but they are all NHS pharmacies.

The local Health and Wellbeing board in Hartlepool is preparing a new report on pharmacy services called a 'Pharmaceutical Needs Assessment.' This looks at what local people might need from these services, what is already available and suggests improvements that might be made now or in the near future.

We need your views It is very important for us to understand stakeholder experience and views of pharmacy services. Completing this survey will help us to do that. Later in the year there will also be a full consultation on the draft Pharmaceutical Needs Assessment when stakeholders will be able to contribute again.

Please take a few minutes to complete this survey - it will help us to understand where pharmacy services are good and if there are any areas that could be improved. No need to give us your name; all your answers will be confidential and only used for statistical purposes.

Contact if you have any questions: Joan Stevens by email to [email protected]

Closing date: 17th September 2017 1. In your opinion, is knowledge of the pharmaceutical service provided in the area

Good

Satisfactory

Minimal

2. We would like to know if the course of your work, or the work of the service you manage, involves contact with providers of pharmaceutical services or related services?

Yes

No

3. Please indicate the services that you (or your services) have contact with and how often (tick all that apply)

More often than monthly Monthly Infrequently Never

Hospital pharmaceutical services

Community pharmacy pharmaceutical services

Mental health pharmaceutical services

Prison/offender pharmaceutical services

Pharmaceutical service to support commissioners e.g. in NHS England, for CCG's, local authority or similar

General practice based prescribing support

Dispensing doctors in rural areas

Services provided by Appliance Contractors (DACs)

4. Are you, or your organisation, involved in the commissioning or providing of primary care pharmaceutical service?

Yes

No

Don't know 5. To meet pharmaceutical needs in the local authority area, I think the total number of community pharmacies is...

...more than enough

...about right

...not enough

Don't know 6. In your experience, is there a ward, neighbourhood area or locality in the local authority area where a new pharmacy might be considered to offer benefit?

Yes

No

Don't know enough to say 7. If yes, please state the ward or area below.

8. If there is a need please choose the reason(s) why you think this is (Please tick all that apply)

No pharmacy in that area

Poor or costly public transport to existing services

Pharmacies in that area don't offer long enough opening hours

No reasonable choice of pharmacy in that area

Existing pharmacies do not offer enough services

Other (please specify below) 9. Conversely, in your opinion, is there a ward, neighbourhood area or locality in the local authority area where there are more pharmacies than needed?

Yes

No

Don't know enough to say 10. If yes, please state the ward or area below 11. Overall, the range of opening times available from pharmacies in your local authority area meets the general needs of the population

Very well

Satisfactory

Not very well

Don't know

12. Overall, the quality of the service provided by pharmacies in your local authority area is

Very Good

Good

Satisfactory

Poor

Very poor

Don't know

13. Do you think that the existing pharmacy providers could better contribute to meeting the health and wellbeing needs of the local population?

Yes

No

Don't know

14. Since 2013, lots of pharmacies in our area have been accredited as 'Healthy Living Pharmacies' (HLP), tick the box that applies to you/your service

Yes, I have heard of this development and experienced the activity of HLP

Yes, I have heard of this development but have no experience of it or don't know really what they do

No, I have not heard of this development

15. If you were asked to tell someone the location of a pharmacy in the local authority area that is a 'HLP', could you do that?

Yes

No 16. The following are nationally commissioned services so all NHS pharmacies provide these services free of charge. Note that for services marked with a *a national prescription item dispensing fee is payable unless individuals are exempt from these charges (Please tick all that apply)

I did not know that all pharmacies provide this Better use could be service made of this service

Dispensing* - the supply of medicines ordered on NHS prescriptions

NHS Repeat Dispensing* - dispensing repeatable prescriptions for medication. The prescriber issues a 'repeatable' prescription which permits dispensing at specified intervals of up to a year

Disposal of unwanted medicines - patients' unwanted medicines received for safe disposal

Promotion of healthy lifestyles - advice and delivery of six specific campaigns per year

Signposting - information for those who need further support, advice or treatment which cannot be provided by the pharmacy

Support for self care - free advice and guidance to enable people to derive maximum benefit from caring for themselves or their families

17. Please tick all boxes that apply for the following statements

I did not know There is a need Better use could pharmacies for this service be made of this offered this in my area service

Medicines Use Review (MUR) - a pharmacist consultation to help patients get the most benefit from their prescribed medicines

New Medicines Service (NMS) - pharmacist interventions provide support for people with long-term conditions newly prescribed certain medicines, to help improve medicines adherence

Hospital Discharge Referral for a specific MUR or NMS - as above, patient referred from hospital to community pharmacy

Appliance Use Review - consultation to support patients who use 'appliances' e.g. those requiring stoma care

Stoma Appliance Customisation - customisation of stoma appliances; improved care and reduced waste

NHS Urgent Medicine Supply Advanced Service (NUMSAS) - Option for NHS 111 to refer patients to pharmacy for urgent supply of medicines or appliances

Flu Vaccination Service - seasonal flu vaccination service There are a number of community pharmacies (sometimes called chemists) in your council area and they may all be very different. Pharmacies can be found in shopping centres, local high streets, inside supermarkets or based within local health centres, but they are all NHS pharmacies.

The local Health and Wellbeing board in Hartlepool is preparing a new report on pharmacy services called a 'Pharmaceutical Needs Assessment.' This looks at what local people might need from these services, what is already available and suggests improvements that might be made now or in the near future.

We need your views It is very important for us to understand patient experience and public views of pharmacy services. Completing this survey will help us to do that. Later in the year there will also be a full consultation on the draft Pharmaceutical Needs Assessment when patients and the public will be able to contribute again.

Please take a few minutes to complete this survey - it will help us to understand where pharmacy services are good and if there are any areas that could be improved. No need to give us your name; all your answers will be confidential and only used for statistical purposes.

Contact if you have any questions: Joan Stevens by email to [email protected]

Closing date: 17th September 2017

1. This survey is intended for people who either already use a pharmacy service in Hartlepool, or might need to use one in the future, Can you please confirm that this applies to you?

Yes, this applies to me

No, this doesn't apply to me 2. Please tell us if.... (please tick all that apply)

I live in Hartlepool

I work in Hartlepool

I don't live or work in Hartlepool

3. Please indicate the first part of your postcode...

TS22

TS24

TS25

TS26

TS27

My postcode is not shown here

I don't know my postcode

4. Please answer the following questions

Yes No Don't know

Do you usually use a pharmacy in the area in which you live?

Are there pharmacies near where you live (or work) that you could get to by walking for less than 15 mins?

Are there pharmacies near where you live (or work) that you could get to by a short bus ride?

5. What do you usually go to the pharmacy for?

For you For someone else

A prescription

A service they provide

Advice

Something else 6. If you had a minor health problem would you visit a pharmacy before you went to A&E, a walk-in centre or your GP

Yes

No

7. If you received advice from a pharmacy about a minor health problem, but the pharmacy medicines were too expensive for you to buy, what do you think you would do?

Yes No

Do without the treatment

Go to your GP

Go to A&E

Has this ever happened to you? 8. How often do you go to a pharmacy in person?

More than once a week

Weekly

Fortnightly

4 times a year

Less than 4 times a year

9. Do you visit the same pharmacy?

Always

Usually

Rarely

Never

10. Where do you look for information about pharmacy services (Please tick all that apply)

Internet

Local papers

Television

Pharmacy window/displays

Doctors Surgery

None of the above

11. People have sometimes said that they would like more information about pharmacy services. If the local council and NHS want to make it easier for you to find out what is available from your pharmacy, what would be the best was for them to do this? Please explain below 12. If or when you go to a pharmacy in person, how do you usually get there?

Walk

Public transport (bus or train)

Taxi

Drive in my own car

Get a lift in somebody else's car

Other (please specify)

13. How easy is it for you to visit a pharmacy when you need to?

Extremely easy

Quite easy

Neither easy nor hard

Quite hard

Extremely hard 14. If it was quite hard or extremely hard for you to visit the pharmacy , please tell us why (please tick all that apply)

My disability

No transport

Caring responsibilities

My working hours

Long-standing illness

I don't know where they are

Other (please specify) 15. Do you have your prescription medicine delivered by a pharmacy?

Always

Sometimes

Never 16. If you do, why do you have it delivered? (Please tick all that apply)

Mostly for convenience

Mostly because I would find it difficult to collect them myself

Mostly because it is a free service 17. Your local community pharmacy is not paid by the NHS to deliver prescription medicines. If this service was withdrawn or your pharmacy started to charge for this service would you.... (Please tick one box on each line)

Yes No Not applicable

be able to manage without the service?

know other people who could not manage without it?

be prepared to pay for the service if the charge was affordable?

NOT be able to pay a delivery charge?

18. Do you usually pay for your prescriptions?

Yes

No

Don't know

Prefer not to say

19. Are your prescriptions sent electronically from your GP to your nominated pharmacy of choice for dispensing?

Yes

No

Don't know

Don't have prescriptions 20. Now thinking about using an NHS pharmacy online for NHS precriptions

Yes No Don't know

Do you have access to the internet?

Are you aware that you can access NHS on-line pharmacies?

Have you used an NHS pharmacy on-line for NHS prescriptions?

21. How would you rate the pharmacy or pharmacies that you have used or usually use?

Very good

Good

Neither good nor poor

Poor

Very poor

22. What do you think about the opening times of the pharmacy or pharmacies that you use? (Please tick all that apply)

Happy with the current opening times

I can always find a pharmacy that is open when I need to

Not open late enough on a week day

Not open, or not open long enough on a Saturday

Not open, or not open long enough on a Sunday 23. Have you ever used the extended hours GP access service in Hartlepool? This service provides additional access to a GP from the Chadwick Practice, One Life Centre, Hartlepool from 6:30pm to 8:00pm weekdays, 10:00am to 1:00pm on Saturdays and 11:00am to 1:00pm on Sundays and bank holidays (with the exception of Christmas Day, Boxing Day and New Year's Day).

Yes

No

Don't know

24. Why do you choose the pharmacy or pharmacies that you normally use? (Please tick all that apply)

Near to where I live

Easy to walk to it or reach on public transport

Prescription collection service

Inside or close to the GP practice

Near to where I work

Always used it

Medicine delivery service

Good customer care/friendly staff

Near to my children's school

Range of services

Special offers

Trusted advice

Close to where I shop

Convenient opening times to use on an evening or weekend

Clean and pleasant environment

Some other reason 25. As well as advice on medicines and minor ailments, all pharmacies are able to offer advice on a range of Healthy Lifestyle issues (such as diet and nutrition, alcohol awareness, sexual health and physical activity). The availability of this type of advice from this type of pharmacy is encouraged both nationally and by your local council.

Yes No

Did you know that pharmacies could offer free advice on healthy lifestyles?

Has your pharmacy ever offered you free advice on health lifestyles?

Have you ever taken up the offer of free advice on healthy lifestyles from your pharmacy?

26. If you have taken up the offer of free advice could you please state what it was about? 27. Is your pharmacy a Health Living Pharmacy?

Yes

No

Don't know 28. If yes, have you noticed a change to your pharmacy now it is a Healthy Living Pharmacy?

Yes, it's better

Yes, it's not as good now

No, I have not noticed a change

Don't know 29. Pharmacies are part of the NHS, just like general practices so the dispensary staff and other support staff all follow the same Codes of Conduct including those on confidentiality and consent, for example.

Yes No Don't know

Do you view the pharmacy as part of the NHS?

Do you feel happy about patient confidentiality and consent?

Do you know you can ask at any time to use the private consulting rooms available in all pharmacies?

Do you feel comfortable getting advice in the pharmacy about health problems?

Are the staff polite and helpful when you visit or contact them? 30. This table shows some free services local pharmacies may already offer. We would like to know how aware you are of the services and which ones you have and haven't used. Please tick one box on each line for the following statements for each of the services

Know about it and have Know about it but have I did not know about this I did not know and would used this service not used this service service but may use it not use this service

NHS Repeat Dispensing- regular medication without need for new prescription every time

Disposal of unwanted medicines

Information and advice on minor illness

Medicines Use Review

New Medicine Service

Stop Smoking Service

Emergency Hormonal contraception (morning after pill)

C-Card registration and free condom supply service

Chlamydia screening service

Healthy Heart Check

Needle and syringe exchange

Supply of Health Start Vitamins

NHS flu vaccination

Electronic prescription transfer from you GP direct to pharmacy

NUMSAS - NHS Urgent Medicines Supply Advanced Services 31. Are you aware that there is no facility for free access to medicines for self-care locally?

Yes

No

Prefer not to say

32. All patients should expect that they might have to pay for medicines for self care. Do you....

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

33. The following questions are for patients who have a long-term condition which is managed with the use of medicines. This might include arthritis, diabetes, high blood pressure or other heart conditions like angina, asthma, epilepsy, Parkinson's disease, depression or other mental health conditions. Do you have a long term health condition?

Yes

No

Prefer not to say 34. If yes, please answer the following questions...

Yes No Prefer not to say

Do you visit your GP regularly for advice and support about your illness and your medicines?

Do you visit your pharmacy regularly for advice and support about your illness and your medicines?

Do you think that regular consultations with a pharmacist could improve your management of your illness and your medicines? You do not need to answer the next questions, but it would be very helpful if you could tell us a bit about yourself so that we can see how different groups of people experience pharmacy services.

35. Please tell us which age group you belong to:

Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75+

36. Are you:

Male

Female

Prefer not to say

Other (please specify)

37. How would you best describe yourself?

Employed or self-employed (full-time)

Employed or self-employed (Part-time)

Unemployed/unavailable for work

Permanently sick or disabled

In further education/government supported scheme

Full-time student

Retired

Looking after the home

Full time parent

Full time carer

Other (please specify) 38. How would you describe your ethnic origin?

White

Mixed/Multiple ethnic group

Asian or Asian British

Black, African, Caribbean or Black British

Other ethnic group (please specify)

39. Do you consider yourself to have a disability

Yes

No

Prefer not to say

40. If yes, please tick any impairment listed which affects you (Please tick all that apply)

Physical impairment

Mental health problem

Long standing illness

Sensory impairment

Learning disability/difficulty

Prefer not to say

Other (please specify) Appendix 6. Distances between pharmacies Stockton on Tees. Source Google maps.

Barwick

Stockton Endurance Endurance Sainsburys Sainsburys

Eaglescliffe

Yarm ,

NHS Stockton On Tees Bishopton Pharmacy, operative - Stockton

Norchem (Queesn Parm Medical Medical Parm (Queesn Norchem Practice) Pharmacy Fairfield Glebe Norton Boots Uk Ltd Yarm Ltd Uk Boots Yarm Pharmacy Lloyds Yarm Whitworths Eaglescliffe pharm Eaglescliffe Express Pharmacy Cent Health Thornaby LTD uk Boots Barwick Ingleby , Chemist Hepworths Ingleby , Chemist Kelly Park Teeside Morrisons Wm Park Teeside Ltd UK Boots Thornaby , P.Milburns Thornaby , Pharmacy Asda Hse Pharmacy,Wrightson Boots local Your Stockton Street High Ltd, UK Boots Street Lawson Pharmacy, Rowlands Stockton Ter Varo Whitworths Stockton Street High 365, Pharmacy Stockton Lane Yarm Pharmacy, Rowlands Stockton St Tennent Pharmacy, Rowlands Stockton Pharmacy St, Tennent Pharmacy Rowlands House Ln Portrack , Pharmacy Asda at Lloydspharmaccy Stockton Pharmacy, Newham Roseworth Ltd, World Pharmacy High Pharmacy,Norton Boots local Your Stree Medical Norton Pharmacy, Boots local Your Stockton Road Durham Pharmacy, Tesco Billingham Pharmacy, Davidson Pharmacy Hill Harry Billingham Billchem, Billingham Ltd UK Boots Billingham pharmacy Rowlands Billingham Pharmacy, Tesco Billingham +Pharmacy, The Co The Road Chemist Cohens Pharmacy Wynyard Stockton SynergisePharmacy,

TS15 TS15 TS15 TS16 TS16 TS17 TS17 TS17 TS17 TS17 TS17 TS17 TS17 TS18 TS18 TS18 TS18 TS18 TS18 TS18 TS18 TS18 TS19 TS19 TS19 TS20 TS20 TS21 TS23 TS23 TS23 TS23 TS23 TS23 TS23 TS18 TS15 TS22 TS18 TS18 TS19 TS20 Pharmacies- distance between pharmacies (miles) 2AW 7PQ 1RF Postcodes 9AE 9BH 9XN 0EH 9EA 0EE 0RR 0WG 7BP 7BW 8AB 9EN 9EP 1BE 1HX 1JY 1PL 1YE 2EP 2AT 2DE 2PB 0QB 8PD 9BX 1DN 2UZ 3LU 1AG 2HZ 2LA 2ND 2ND 3TA 2DG 2AJ 9DD 5QQ 1EP Boots Yarm TS15 9AE n/a sml 1 1.1 1.1 6.3 5.3 4.5 5.8 5.9 4.9 6.1 5.6 4.7 5.2 4.1 5 4.1 5.9 5 5.1 6.6 5.2 6.5 6.5 6.3 6.4 7.8 7.5 8.9 9 8.9 8.9 9.8 10.7 5 0.2 12.2 4.2 5.8 5.4 6.5 Lloydspharmacy Yarm TS15 9BH sml n/a 1 1.1 1.1 6.8 5.3 4.5 5.8 5.9 4.9 6.1 5.6 4.7 5.2 4.1 5 4.1 5.9 5 5.1 6.6 5.2 6.5 6.4 6.4 6.4 6.8 7.4 9 8.8 8.9 8.9 9 10.7 4.9 0.2 12.1 4.2 5.7 5.4 6.6 Whitworths Yarm TS15 9XN 1 1 n/a 2.1 2.1 4.8 4.5 3.6 7.5 7.6 5.9 5.4 5 5.7 7.5 5 5.9 5 7.8 6 6 9 6.1 7.4 7.4 7.3 7.4 7.8 8.5 9.9 9.8 9.9 9.9 10.2 9.2 5.9 0.8 13.1 5.1 7.6 6.3 13.4 Eaglescliffe Pharmacy, Eaglescliffe TS16 0EH 1.1 1.1 2.1 n/a 1.3 7.3 6.1 5.6 6.1 6.1 5.2 6.5 6.5 5.3 6.6 4.4 6.2 5.2 7.0 6.7 6.6 7 5 5.6 5.9 6.7 6.7 5.8 7.7 9.5 9.2 9.1 9.1 9.5 9.4 6 1.2 11.8 4.3 6.5 4.7 6.7 Pharmacy Express, Eaglescliffe TS16 9EA 1.1 1.1 2.1 1.3 n/a 5.7 5 4.5 5 5.1 4.1 5.5 5.3 4 4.5 3.4 4.2 3.4 5.2 4.3 4.4 5.7 4.5 6 5.7 5.6 5.5 6.2 8.5 8.2 8 8 8 8.4 10 4.2 1.3 11.4 3.5 5.0 4.8 5.9 Boots Thornaby Health Centre TS17 0EE 6.3 6.3 4.8 7.3 5.7 n/a 2.0 2.3 4.9 5.2 2.0 0.4 sml 3.0 3.7 3.2 3.7 3.2 3.9 3.9 3.7 5.9 5.7 8.0 5.8 7.1 7.1 9.2 7.4 9.0 8.5 8.6 8.6 9.1 8.7 3.5 5.5 11.9 3.2 3.9 7.1 8.2 Hepworths Chemist, Ingleby Barwick TS17 0RR 5.3 5.3 4.5 6.1 5 2.0 n/a 1.1 4.7 5.7 1.8 2.5 2.1 4.3 5.0 4.1 4.2 4 5.3 4.4 4.6 6 5.6 6.9 5.7 6 6.1 8 7.2 8.8 8.5 8.5 8.5 8.9 9 4.4 4.1 11 3.2 5.0 5.9 8.4 Kelly Chemist, Ingleby Barwick TS17 0WG 4.5 4.5 3.6 5.6 4.5 2.3 1.1 n/a 5.6 5.7 2.2 2.9 2.5 3.9 4.2 3.7 3.9 3.7 4.5 4 4.3 6.4 5 6.5 5.7 6.8 6.8 8 7.4 8.9 8.6 8.6 8.6 9 9.4 4 3.5 11.1 3.3 4.3 5.3 6.2 Wm Morrisons Teesside Park TS17 7BP 5.8 5.8 7.5 6.1 5 4.9 4.7 5.6 n/a sml 2.8 2.7 2.7 2.6 3.5 2.4 2.6 2.4 3.0 2.7 3 2.9 4.8 5.4 4.4 4.2 4.2 5.8 4.5 6.1 5.8 5.8 5.8 6.3 6 2.7 6.3 9.5 2 3.0 6.8 5.4 Boots Teesside Park TS17 7BW 5.9 5.9 7.6 6.1 5.1 5.2 5.7 5.7 sml n/a 1.9 2.8 2.8 2.8 3.7 2.6 2.7 2.6 3.2 2.9 3.2 3 4 5.2 4.5 4.4 4.4 6.7 4.7 6.3 5.9 6 6 6.2 6.1 2.9 6.4 9.6 2.1 3.3 5.5 5.7 P.Milburn, Thornaby TS17 8AB 4.9 4.9 5.9 5.2 4.1 2.0 1.8 2.2 2.8 1.9 n/a 1.4 1.2 1.8 2.6 1.6 1.7 1.5 2.7 1.9 2.1 3.6 3 4 3.6 3.3 3.4 4.1 4.4 5.8 5.5 5.5 5.5 6 6.8 1.9 5.6 9 1.2 2.3 6.8 6.3 Asda Pharmacy, Thornaby TS17 9EN 6.1 6.1 5.4 6.5 5.5 0.4 2.5 2.9 2.7 2.8 1.4 n/a sml 3.1 3.5 2.9 3 2.8 3.8 3.2 3.4 4 4.3 5.7 4.9 5.4 5.4 5.4 5.6 7.1 6.8 6.7 6.7 7.3 7 3.2 5.2 10.2 2.5 3.6 7.2 6.5 Your local Boots Pharmacy,Wrightson Hse TS17 9EP 5.6 5.6 5 6.5 5.3 sml 2.1 2.5 2.7 2.8 1.2 sml n/a 2.9 3.8 2.7 2.9 2.7 3.9 3 3.3 4.2 4.2 5.3 4.6 5 5 5.3 5.8 7 7.1 7.1 7.1 7.6 7 3 5.2 9.9 2.2 4.0 2.5 8.3 Boots, High Street Stockton TS18 1BE 4.7 4.7 5.7 5.3 4 3.0 4.3 3.9 2.6 2.8 1.8 3.1 2.9 n/a 1.1 0.6 sml 0.6 1.2 sml 0.6 1.6 1.6 2.7 2.4 1.8 1.9 3.1 2.8 4.4 4 4.1 4.1 4.5 4.6 0.6 4.7 7.7 0.3 0.4 2.1 2.8 Rowlands Pharmacy, Lawson Street Stockton TS18 1HX 5.2 5.2 7.5 6.6 4.5 3.7 5.0 4.2 3.5 3.7 2.6 3.5 3.8 1.1 N/A 1.3 0.6 1.3 0.9 0.6 0.8 2.2 1.4 2.1 1.8 1.9 2.0 2.0 2.9 4.5 4.0 4.1 4.1 4.7 4.2 0.5 5.5 7.5 1.1 0.7 2.1 1.9 Whitworths, Varo Tce Stockton TS18 1JY 4.1 4.1 5 4.4 3.4 3.2 4.1 3.7 2.4 2.6 1.6 2.9 2.7 0.6 1.3 n/a 0.8 sml 1.4 1 1.2 2.2 1.5 3 2.6 2.3 2.4 3.3 3.3 4.9 4.6 4.6 4.6 5.1 4.8 1 4.2 8.2 0.3 1.1 1.8 2.9 Pharmacy 365, High Street Stockton TS18 1PL 5 5 5.9 6.2 4.2 3.7 4.2 3.9 2.6 2.7 1.7 3 2.9 sml 0.6 0.8 n/a 1 0.5 sml sml 1.8 1.4 2.4 2.1 1.6 1.6 2.6 2.5 4.1 3.8 3.9 3.9 4.3 4 sml 4.9 7.5 0.5 0.2 2.2 2.5 Rowlands Pharmacy, Yarm Lane Stockton TS18 1YE 4.1 4.1 5 5.2 3.4 3.2 4 3.7 2.4 2.6 1.5 2.8 2.7 0.6 1.3 sml 1 n/a 1.2 1 1.1 2.6 1.8 3.1 2.6 2.4 2.4 3.3 3.3 4.9 4.6 4.7 4.7 5.1 4.7 1 4.3 8.1 0.3 1.1 2.0 3.1 Rowlands Pharmacy, Endurance House TS18 2EP 5.9 5.9 7.8 7.0 5.2 3.9 5.3 4.5 3.0 3.2 2.7 3.8 3.9 1.2 0.9 1.4 0.5 1.2 n/a 0.4 0.3 1.5 1.6 2.5 2.1 1.3 1.4 2.3 2.4 3.9 3.4 3.5 3.5 4.1 3.7 0.6 6.1 7.8 1.1 0.4 2.6 2.2 Rowlands Pharmacy, Tennent St, Stockton TS18 2AT 5 5 6 6.7 4.3 3.9 4.4 4 2.7 2.9 1.9 3.2 3 sml 0.6 1 sml 1 0.4 n/a sml 1.9 1.8 2.8 2.2 1.5 1.6 2.8 2.5 4.1 3.7 3.8 3.8 4.2 3.9 sml 5.1 7.4 0.6 0.7 2.6 2.4 Rowlands Pharmacy Norton Road Stockton TS18 2DE 5.1 5.1 6 6.6 4.4 3.7 4.6 4.3 3 3.2 2.1 3.4 3.3 0.6 0.8 1.2 sml 1.1 0.3 sml n/a 1.7 1.6 2.5 2.2 1.4 1.5 2.7 2.4 3.7 3.6 3.7 3.7 4.2 3.8 sml 5.2 7.2 0.7 1.7 2.9 2.3 Asda Pharmacy, Portrack Lane TS18 2PB 6.6 6.6 9 7 5.7 4.5 6 6.4 2.9 3 3.6 4 4.2 1.6 2.2 2.2 1.8 2.6 1.5 1.9 1.7 n/a 3 3.8 3.4 3 3 4 3.3 4.9 4.6 4.6 4.6 5.1 4.3 1.8 6.2 7.9 1.7 2.0 2.8 4.0 Lloydspharmacy at Sainsbury Stockton TS19 0QB 5.2 5.2 6.1 5 4.5 4.6 5.6 5 4.8 4 3 4.3 4.2 1.6 1.4 1.5 1.4 1.8 1.6 1.8 1.6 3 n/a 1.9 1.6 2.2 2.3 2.1 3.2 4.4 4.1 4.2 4.2 4.6 4.3 1.3 5.3 7.8 1.5 2.7 4.1 1.7 Newham Pharmacy, Stockton TS19 8PD 6.5 6.5 7.4 5.6 6 8.0 6.9 6.5 5.4 5.2 4 5.7 5.3 2.7 2.1 3 2.4 3.1 2.5 2.8 2.5 3.8 1.9 n/a 0.6 2.5 2.5 1 3.4 4.7 4.4 4.4 4.4 4.9 4.5 2.3 6.3 6.9 2.7 2.7 1.0 2.2 Pharmacy World Ltd, Roseworth TS19 9BX 6.6 6.6 7.5 6.2 5.9 5.8 6.7 6.3 6.3 6.4 4.2 5.1 5 2.7 1.8 2.9 2.2 2.9 2.1 2.4 2.3 3.6 1.7 0.7 n/a 2.2 2.3 0.9 2.8 3.9 3.6 3.6 3.6 4.1 3.8 2 6.7 6.8 2.5 2.3 2.1 1.8 Your local Boots Pharmacy, Norton High Street TS20 1DN 6.3 6.4 7.3 6.7 5.6 4.8 6 6.8 4.2 4.4 3.3 5.4 5 1.8 1.9 2.3 1.6 2.4 1.3 1.5 1.4 3 2.2 2.5 1.7 n/a sml 2.2 1.2 2.5 2.1 2.3 2.3 2.6 2.6 1.7 6.4 6.1 2 1.4 2.5 1.1 Your local Boots Pharmacy, Norton Medical Centre TS20 2UZ 6.4 6.4 7.4 6.7 5.5 4.9 6.1 6.8 4.2 4.4 3.4 5.4 5 1.9 2.0 2.4 1.6 2.4 1.4 1.6 1.5 3 2.3 2.5 1.9 sml n/a 2.4 1 2.6 2.2 2.3 2.3 2.4 2.6 2.1 6.5 5.9 2.1 1.5 3.0 1.4 Tesco Pharmacy, Durham Road Stockton TS21 3LU 6.8 6.8 7.8 5.8 6.2 8.2 8 8 5.8 6.7 4.1 5.4 5.3 3.1 2.0 3.3 2.6 3.3 2.3 2.8 2.7 4 2.1 1 0.8 2.2 2.4 n/a 3 3.8 3.7 3.7 3.7 4 4 2.5 6.9 6 2.9 2.5 3.1 1.3 Davidson Pharmacy, Billingham TS23 1AG 7.5 7.4 8.5 7.7 8.5 7.4 7.2 7.4 4.5 4.7 4.4 5.6 5.8 2.8 2.9 3.3 2.5 3.3 2.4 2.5 2.4 3.3 3.2 3.4 2.7 1.2 1 3 n/a 1.7 1.6 1.4 1.4 1.6 1.8 2.7 7.4 5.2 3 2.4 2.2 1.8 Harry Hill Pharmacy Billingham TS23 2HZ 8.9 9 9.9 9.5 8.2 9.0 8.8 8.9 6.1 6.3 5.8 7.1 7 4.4 4.5 4.9 4.1 4.9 3.9 4.1 3.7 4.9 4.4 4.7 3.6 2.5 2.6 3.8 1.7 n/a 0.7 0.6 0.6 sml sml 4.2 8.8 4.4 4.3 4.0 4.1 3.1 Rowlands, Billingham TS23 2LA 9 8.8 9.8 9.2 8 8.5 8.5 8.6 5.8 5.9 5.5 6.8 7.1 4 4.0 4.6 3.8 4.6 3.4 3.7 3.6 4.6 4.1 4.4 3.2 2.1 2.2 3.7 1.6 0.7 n/a sml sml 0.7 sml 3.7 8.3 4.4 3.9 3.5 5.3 2.5 Boots UK Ltd Billingham TS23 2ND 8.9 8.9 9.9 9.1 8 8.6 8.5 8.6 5.8 6 5.5 6.7 7.1 4.1 4.1 4.6 3.9 4.7 3.5 3.8 3.7 4.6 4.2 4.4 3.3 2.3 2.3 3.7 1.4 0.6 n/a sml 0.8 sml 4 8.4 4.4 4 3.6 4.8 2.6 Rowlands pharmacy Billingham TS23 2ND 8.9 8.9 9.9 9.1 8 8.6 8.5 8.6 5.8 6 5.5 6.7 7.1 4.1 4.1 4.6 3.9 4.7 3.5 3.8 3.7 4.6 4.2 4.4 3.3 2.3 2.3 3.7 1.4 0.6 sml sml n/a 0.8 sml 4 8.4 4.4 4 3.6 4.8 2.6 Tesco Pharmacy, Billingham TS23 3TA 9.2 9 10.2 9.5 8.4 9.1 8.9 9 6.3 6.2 6 7.3 7.6 4.5 4.7 5.1 4.3 5.1 4.1 4.2 4.2 5.1 4.6 4.9 3.7 2.6 2.4 4 1.6 sml 0.7 0.8 0.8 n/a 1 4.1 8.8 4.8 4.3 4.1 4.8 3.2 The Pharmacy, Billingham TS23 2DG 10.7 10.7 9.2 9.4 10 8.7 9 9.4 6 6.1 6.8 7 7 4.6 4.2 4.8 4 4.7 3.7 3.9 3.8 4.3 4.3 4.5 3.5 2.6 2.6 4 1.8 sml sml sml sml 1 n/a 4 8.7 4.1 4.2 3.7 5.4 2.8 Well Pharmacy, Bishopton Road TS18 2AJ 5 4.9 5.9 6 4.2 3.5 4.4 4 2.7 2.9 1.9 3.2 3 0.6 0.5 1 sml 1 0.6 sml sml 1.8 1.3 2.3 2 1.7 2.1 2.5 2.7 4.2 3.7 4 4 4.1 4 n/a 5.1 7.5 0.6 0.4 5.0 2.1 Cohens Chemist, Yarm TS15 9DD 0.2 0.2 0.8 1.2 1.3 6.5 4.1 3.5 6.3 6.4 5.6 5.2 5.2 4.7 5.5 4.2 4.9 4.3 6.1 5.1 5.2 6.2 5.3 6.3 6.7 6.4 6.5 6.9 7.4 8.8 8.3 8.4 8.4 8.8 8.7 5.1 n/a 12.4 4.5 6.0 2.1 6.8 Wynyard Pharmacy TS22 5QQ 12.2 12.1 13.1 11.8 11.4 11.9 11 11 9.5 9.6 9 10.2 9.9 7.7 7.5 8.2 7.5 8.1 7.8 7.4 7.2 7.9 7.8 6.9 6.8 6.1 5.9 6 5.2 4.4 4.4 4.4 4.4 4.8 4.1 7.5 12.4 n/a 7.9 7.6 5.6 6.3 Synergise Pharmacy TS18 1EP 4.2 4.2 5.1 4.3 3.5 3.2 3.2 3.3 2 2.1 1.2 2.5 2.2 0.3 1.1 0.3 0.5 0.3 1.1 0.6 0.7 1.7 1.5 2.7 2.5 2 2.1 2.9 3 4.3 3.9 4 4 4.3 4.2 0.6 4.5 7.9 n/a 0.9 8.2 3.0 Norchem (Queens Park Medical Practice) TS18 2AW 5.8 5.7 7.6 6.5 5.0 3.9 5.0 4.3 3.0 3.3 2.3 3.6 4.0 0.4 0.7 1.1 0.2 1.1 0.4 sml 0.2 1.7 2.0 2.7 2.3 1.4 1.5 2.5 2.4 4.0 3.5 3.6 3.6 4.1 3.7 0.4 6.0 7.6 0.9 n/a 3.0 2.4 Fairfield Pharmacy TS19 7PQ 5.4 5.4 6.3 4.7 4.8 7.1 5.9 5.3 6.5 6.8 5.5 6.8 7.2 2.5 2.1 1.8 2.2 2.0 2.6 2.9 2.8 4.1 1.0 2.1 2.5 3.0 3.1 2.2 4.1 5.3 4.8 4.8 4.8 5.4 5.0 2.1 5.6 8.2 2.1 3.0 n/a 2.6 Norton Glebe TS20 1RF 6.6 6.5 13.4 6.7 5.9 8.2 8.4 6.2 5.4 5.7 6.3 6.5 8.3 2.8 1.9 2.9 2.5 3.1 2.2 2.4 2.3 4.0 1.7 2.2 1.8 1.1 1.4 1.3 1.8 3.1 2.5 2.6 2.6 3.2 2.8 2.1 6.8 6.3 3.0 2.4 2.6 N/A

Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Asda Stores Asda Portrack Portrack Stockton on TS18 2PB 01642 623300 Mon: 08:00-23:00, Tue: 07:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 08:00-23:00 23:00, Wed: 07:00-23:00, Thu: Tuesday: 07:00-23:00 Ltd Pharmacy Lane Lane Tees 07:00-23:00, Fri: 07:00-23:00, Sat: Wednesday: 07:00-23:00 07:00-22:00, Sun: 10:00-16:00, Thursday: 07:00-23:00 Friday: 07:00-23:00 Saturday: 07:00-22:00 Sunday: 10:00-16:00 Asda Stores Asda Allensway Thornaby Stockton on TS17 9EN 01642 768 410 Mon: 09:00-12:30; 14:30-18:00, Mon: 08:00-09:00; 12:30-13:30; 14:00 - Monday: 08:00 - 13:30; 14:00 - 20:00 Tue: 09:00-12:30; 14:30-18:00, 14:30; 18:00-20:00 Tuesday: 08:00 - 13:30; 14:00 - 20:00 Ltd Pharmacy Tees Wed: 09:00-12:30; 14:30-18:00, Tue: 08:00-09:00; 12:30-13:30; 14:00 - Wednesday: 08:00 - 13:30; 14:00 - 20:00 Thu: 09:00-12:30; 14:30-18:00, 14:30; 18:00-20:00 Thursday: 08:00 - 13:30; 14:00 - 21:00 Fri: 09:00-12:30; 14:30-18:00, Wed: 08:00-09:00; 12:30-13:30; 14:00 - Friday: 08:00 - 13:30; 14:00 - 21:00 Sat: 09:00-12:30; 14:30-16:00, 14:30; 18:00-20:00 Saturday: 08:00 - 13:30; 14:00 - 20:00 Sun:, Thu: 08:00-09:00; 12:30-13:30; 14:00 - Sunday: 10:00-16:00 14:30; 18:00-21:00 Fri: 08:00-09:00; 12:30-13:30; 14:00 - 14:30; 18:00-21:00 Sat: 08:00-09:00; 12:30-13:30; 14:00 - 14:30; 16:00-20:00 Sun: 10:00-16:00, Aswathy Wynyard Unit 8, The The Wynd, Billingham TS22 5QQ 01740 645191 Mon: 09:00-13:00; 14:00-18:00, Mon: 13:00-14:00, Tue: 13:00-14:00, Monday: 09:00-18:00 Tue: 09:00-13:00; 14:00-18:00, Wed: 13:00-14:00, Thu: 13:00-14:00, Tuesday: 09:00-18:00 Tojin Pharmacy Stables Wynyard Wed: 09:00-13:00; 14:00-18:00, Fri: 13:00-14:00, Sat:, Sun:, Wednesday: 09:00-18:00 Thu: 09:00-13:00; 14:00-18:00, Fri: Thursday: 09:00-18:00 09:00-13:00; 14:00-18:00, Sat:, Friday: 09:00-18:00 Sun:, Saturday: Closed Sunday: Closed

Bestway Well 70 Bishopton Stockton-on- Cleveland TS18 2AJ 01642 616 940 Mon: 07:00-23:00, Tue: 07:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 07:00-23:00 23:00, Wed: 07:00-23:00, Thu: Tuesday: 07:00-23:00 National Lane Tees 07:00-23:00, Fri: 07:00-23:00, Sat: Wednesday: 07:00-23:00 Chemists 08:00-22:00, Sun: 10:00-16:00, Thursday: 07:00-23:00 Limited Friday: 07:00-23:00 Saturday: 08:00-22:00 Sunday: 10:00-16:00

Billingham The The Abbey Finchale Billingham TS23 2DG 01642 530304 Mon: 07:00-22:30, Tue: 07:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 07:00-22:30 22:30, Wed: 07:00-22:30, Thu: Tuesday: 07:00-22:30 Health Ltd Pharmacy Health Avenue 07:00-22:30, Fri: 07:00-22:30, Sat: Wednesday: 07:00-22:30 Centre 08:00-20:00, Sun: 08:30-19:00, Thursday: 07:00-22:30 Friday: 07:00-22:30 Saturday: 08:00-20:00 Sunday: 08:30-19:00

Boots UK Unit 21b, Teesside Stockton on TS17 7BW 01642 605 956 Mon: 09:45-14:00; 15:00-17:00, Mon: 08:30-09:45; 14:00-15:00; 17:00- Monday: 08:30-24:00 Tue: 09:15-14:00; 15:00-17:00, 24:00, Tue: 08:30-09:45; 14:00-15:00; Tuesday: 08:30-24:00 Limited Goodwood Retail Park Tees Wed: 09:15-14:00; 15:00-17:00, 17:00-24:00, Wed: 08:30-09:45; 14:00- Wednesday: 08:30-24:00 Square Thu: 09:15-14:00; 15:00-17:00, Fri: 15:00; 17:00-24:00, Thu: 08:30-09:45; Thursday: 08:30-24:00 09:15-14:00; 15:00-17:00, Sat: 14:00-15:00; 17:00-24:00, Fri: 08:30- Friday: 08:30-24:00 09:15-14:00; 15:00-17:00, Sun:, 09:45; 14:00-15:00; 17:00-24:00, Sat: Saturday: 08:30-24:00 08:30-09:45; 14:00-15:00; 17:00-24:00, Sunday: 10:30-17:00 Sun: 10:30-17:00, Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Boots UK Your Local 12-14 High Norton Stockton on TS20 1DN 01642 553 101 Mon: 09:00-13:00; 14:00-18:00, Mon: 08:45-09:00; 13:00-14:00, Tue: Monday: 08:45-18:00 Tue: 09:00-13:00; 14:00-18:00, 08:45-09:00; 13:00-14:00, Wed: 08:45- Tuesday: 08:45-18:00 Limited Boots Street Tees Wed: 09:00-13:00; 14:00-18:00, 09:00; 13:00-14:00, Thu: 08:45-09:00; Wednesday: 08:45-18:00 Pharmacy Thu: 09:00-13:00; 14:00-18:00, Fri: 13:00-14:00, Fri: 08:45-09:00; 13:00- Thursday: 08:45-18:00 09:00-13:00; 14:00-18:00, Sat:, 14:00, Sat: 09:00-17:00, Sun:, Friday: 08:45-18:00 Sun:, Saturday: 09:00-17:00 Sunday: Closed

Boots UK Your Local 12 Wrightson Mitchell Stockton on TS17 9EP 01642 769 600 Mon: 09:00-13:00; 14:00-17:30, Mon:, Tue:, Wed:, Thu:, Fri:, Sat: 11:30- Monday: 09:00-13:00; 14:00-17:30 Tue: 09:00-13:00; 14:00-17:30, 17:00, Sun:, Tuesday: 09:00-13:00; 14:00-17:30 Limited Boots House Avenue, Tees Wed: 09:00-13:00; 14:00-17:30, Wednesday: 09:00-13:00; 14:00-17:30 Pharmacy Thornaby Thu: 09:00-13:00; 14:00-17:30, Fri: Thursday: 09:00-13:00; 14:00-17:30 09:00-13:00; 14:00-17:30, Sat: Friday: 09:00-13:00; 14:00-17:30 09:00-11:30, Sun:, Saturday: 09:00-17:00 Sunday: Closed

Boots UK Your Local Norton Billingham Stockton on TS20 2SA 01642 553 970 Mon: 09:00-12:30; 13:30-18:00, Mon: 08:00-09:00; 12:30-13:30; 18:00- Monday: 08:00-18:15 Tue: 09:00-12:30; 13:30-18:00, 18:15, Tue: 08:00-09:00; 12:30-13:30; Tuesday: 08:00-18:15 Limited Boots Primary Road, Norton Tees Wed: 09:00-12:30; 13:30-18:00, 18:00-18:15, Wed: 08:00-09:00; 12:30- Wednesday: 08:00-18:15 Pharmacy Health Thu: 09:00-12:30; 13:30-18:00, Fri: 13:30; 18:00-18:15, Thu: 08:00-09:00; Thursday: 08:00-18:15 Centre 09:00-12:30; 13:30-18:00, Sat:, 12:30-13:30; 18:00-18:15, Fri: 08:00- Friday: 08:00-18:15 Sun:, 09:00; 12:30-13:30; 18:00-18:15, Sat:, Saturday: Closed Sun:, Sunday: Closed

Boots UK Thornaby New Town Thornaby TS17 0EE 01642 763 803 Mon: 09:00-12:00; 13:00-18:00, Mon: 08:00-09:00; 12:00-13:00, Tue: Monday: 08:00-18:00 Tue: 09:00-12:00; 13:00-18:00, 08:00-09:00; 12:00-13:00, Wed: 08:00- Tuesday: 08:00-18:00 Limited Medical Centre Wed: 09:00-12:00; 13:00-18:00, 09:00; 12:00-13:00, Thu: 08:00-09:00; Wednesday: 08:00-18:00 Centre, Thu: 09:00-12:00; 13:00-18:00, Fri: 12:00-13:00, Fri: 08:00-09:00; 12:00- Thursday: 08:00-18:00 Trenchard 09:00-12:00; 13:00-18:00, Sat:, 13:00, Sat: 08:00-13:00, Sun:, Friday: 08:00-18:00 Sun:, Saturday: 08:00-13:00 Avenue Sunday: Closed

Boots UK 25 Billingham Cleveland TS23 2ND 01642 553 263 Mon: 09:00-12:00; 13:00-17:00, Mon: 08:30-09:00; 12:00-13:00; 17:00- Monday: 08:30-17:30 Tue: 09:00-12:00; 13:00-17:00, 17:30, Tue: 08:30-09:00; 12:00-13:00; Tuesday: 08:30-17:30 Limited Queensway Wed: 09:00-12:00; 13:00-17:00, 17:00-17:30, Wed: 08:30-09:00; 12:00- Wednesday: 08:30-17:30 Thu: 09:00-12:00; 13:00-17:00, Fri: 13:00; 17:00-17:30, Thu: 08:30-09:00; Thursday: 08:30-17:30 09:00-12:00; 13:00-17:00, Sat: 12:00-13:00; 17:00-17:30, Fri: 08:30- Friday: 08:30-17:30 09:30-12:00; 13:00-15:30, Sun:, 09:00; 12:00-13:00; 17:00-17:30, Sat: Saturday: 08:30-17:30 08:30-09:30; 12:00-13:00; 15:30-17:30, Sunday: Closed Sun:,

Boots UK 58-63 High Stockton-On- Cleveland TS18 1BE 01642 675 624 Mon: 10:00-14:00; 15:00-17:30, Mon: 08:30-10:00; 14:00-15:00, Tue: Monday: 08:30-17:30 Tue: 09:45-14:00; 15:00-17:30, 08:30-09:45; 14:00-15:00, Wed: 08:30- Tuesday: 08:30-17:30 Limited Street Tees Wed: 09:45-14:00; 15:00-17:30, 09:45; 14:00-15:00, Thu: 08:30-09:45; Wednesday: 08:30-17:30 Thu: 09:45-14:00; 15:00-17:30, Fri: 14:00-15:00, Fri: 08:30-09:45; 14:00- Thursday: 08:30-17:30 09:45-14:00; 15:00-17:30, Sat: 15:00, Sat: 08:30-10:00; 14:00-15:00, Friday: 08:30-17:30 10:00-14:00; 15:00-17:30, Sun:, Sun:, 11:00 - 16:00 Saturday: 08:30-17:30 Sunday: 11:00 - 16:00 Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Boots UK Unit 1, 44 Yarm Cleveland TS15 9AE 01642 787 396 Mon: 09:00-13:00; 14:00-17:30, Mon: 13:00-14:00, Tue: 13:00-14:00, Monday: 09:00-17:30 Tue: 09:00-13:00; 14:00-17:30, Wed: 13:00-14:00, Thu: 13:00-14:00, Tuesday: 09:00-17:30 Limited High Street Wed: 09:00-13:00; 14:00-17:30, Fri: 13:00-14:00, Sat: 09:00-10:00; Wednesday: 09:00-17:30 Thu: 09:00-13:00; 14:00-17:30, Fri: 13:00-17:30, Sun:, Thursday: 09:00-17:30 09:00-13:00; 14:00-17:30, Sat: Friday: 09:00-17:30 10:30-13:00, Sun:, Saturday: 09:00-17:30 Sunday: Closed

Davidson 3 Station Billingham Cleveland TS23 1AG 01642 360 145 Mon: 08:45-13:00; 13:45-17:30, Mon:, Tue:, Wed: 13:45-17:30, Thu:, Monday: 08:45-13:00; 13:45-17:30 Tue: 08:45-13:00; 13:45-17:30, Fri:, Sat: 12:45-13:00, Sun:, Tuesday: 08:45-13:00; 13:45-17:30 Pharmacy Road Wed: 08:45-13:00, Thu: 08:45- Wednesday: 08:45-13:00; 13:45-17:30 Limited 13:00; 13:45-17:30, Fri: 08:45- Thursday: 08:45-13:00; 13:45-17:30 13:00; 13:45-17:30, Sat: 09:00- Friday: 08:45-13:00; 13:45-17:30 12:45, Sun:, Saturday: 09:00-13:00 Sunday: Closed

Expertcare Unit 6, Glebe Stockton on TS20 1RF 01642 360 400 Mon: 09:00-12:00; 13:45-18:00, Mon: 12:00-13:45; Monday: 09:00-18:00 Tue: 09:00-12:00; 13:45-18:00, Tue: 12:00-13:45; Tuesday: 09:00-18:00 Ltd Hanover Centre Tees Wed: 09:00-12:00; 13:45-18:00, Wed: 12:00-13:45; Wednesday: 09:00-18:00 Parade Thu: 09:00-12:00; 13:45-18:00, Fri: Thu: 12:00-13:45; Thursday: 09:00-18:00 09:00-12:00; 13:45-18:00, Sat: Fri: 12:00-13:45; Friday: 09:00-18:00 09:00-13:00, Sun:, Sat:, Saturday: 09:00-13:00 Sun:, Sunday: Closed

Gorgemead Cohens Yarm Yarm Cleveland TS15 9DD 01642 788060 Mon: 07:45-23:15, Tue: 07:45- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 07:45-23:15 23:15, Wed: 07:45-23:15, Thu: Tuesday: 07:45-23:15 Limited Chemist Medical 07:45-23:15, Fri: 07:45-23:15, Sat: Wednesday: 07:45-23:15 Centre, 1 07:45-23:15, Sun: 09:00-16:00, Thursday: 07:45-23:15 Worsall Friday: 07:45-23:15 Saturday: 07:45-23:15 Road Sunday: 09:00-16:00

Ingleby Kelly 32 Myton Ingleby Stockton on TS17 0WG 01642 751110 Mon: 09:00-12:30; 13:30-18:00, Mon: 07:30-09:00; 12:30-13:30, Tue: Monday: 07:30-18:00 Tue: 09:00-12:30; 13:30-18:00, 07:30-09:00; 12:30-13:30, Wed: 07:30- Tuesday: 07:30-18:00 Healthcare Chemist Road Barwick Tees Wed: 09:00-12:30; 13:30-18:00, 09:00; 12:30-13:30, Thu: 07:30-09:00; Wednesday: 07:30-18:00 Limited Thu: 09:00-12:30; 13:30-18:00, Fri: 12:30-13:30; Fri: 07:30-09:00; 12:30- Thursday: 07:30-18:00 09:00-12:30; 13:30-18:00, Sat:, 13:30, Sat: 09:00- 13:00; 14:00-17:00, Friday: 07:30-18:00 Sun:, Sun: 12:00-14:00, Saturday: 09:00-13:00; 14:00-17:00 Sunday: 12:00 - 14:00

Ingleby Hepworth 20 Ingleby Stockton on TS17 0RR 01642 760609 Mon: 09:00-12:30; 13:30-18:00, Mon: 08:30-09:00; 12:30-13:30, Tue: Monday: 08:30-18:00 Tue: 09:00-12:30; 13:30-18:00, 08:30-09:00; 12:30-13:30, Wed: 08:30- Tuesday: 08:30-18:00 Healthcare Chemist Greenside Barwick Tees Wed: 09:00-12:30; 13:30-18:00, 09:00; 12:30-13:30, Thu: 08:30-09:00; Wednesday: 08:30-18:00 Limited Thu: 09:00-12:30; 13:30-18:00, Fri: 12:30-13:30, Fri: 08:30-09:00; 12:30- Thursday: 08:30-18:00 09:00-12:30; 13:30-18:00, Sat:, 13:30, Sat:, Sun:, Friday: 08:30-18:00 Sun:, Saturday: Closed Sunday: Closed Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number L Rowland & Rowlands 39 Billingham Cleveland TS23 2ND 01642 554 416 Mon: 09:00-13:00; 14:00-17:30, Mon: 13:00-13:40, Tue: 13:00-13:40, Monday: 09:00-13:40; 14:00-17:30 Tue: 09:00-13:00; 14:00-17:30, Wed: 13:00-13:40, Thu: 13:00-13:40, Tuesday: 09:00-13:40; 14:00-17:30 Company Pharmacy Queensway Wed: 09:00-13:00; 14:00-17:30, Fri: 13:00-13:40, Sat: 11:30-13:40; Wednesday: 09:00-13:40; 14:00-17:30 (Retail) Thu: 09:00-13:00; 14:00-17:30, Fri: 14:00-17:00, Sun:, Thursday: 09:00-13:40; 14:00-17:30 Limited 09:00-13:00; 14:00-17:30, Sat: Friday: 09:00-13:40; 14:00-17:30 09:00-11:30, Sun:, Saturday: 09:00-13:40; 14:00-17:00 Sunday: Closed

L Rowland & Rowlands Lawson Lawson Stockton on TS18 1HU 01642 613 533 Mon: 09:00-13:30; 14:30-18:00, Mon: 08:30-09:00; 13:30-14:30, Tue: Monday: 08:30-18:00 Tue: 09:00-13:30; 14:30-18:00, 08:30-09:00; 13:30-14:30, Wed: 08:30- Tuesday: 08:30-18:00 Company Pharmacy Street Health Street Tees Wed: 09:00-13:30; 14:30-18:00, 09:00; 13:30-14:30, Thu: 08:30-09:00; Wednesday: 08:30-18:00 (Retail) Centre Thu: 09:00-13:30; 14:30-18:00, Fri: 13:30-14:30, Fri: 08:30-09:00; 13:30- Thursday: 08:30-18:00 Limited 09:00-13:30; 14:30-18:00, Sat:, 14:30, Sat: 09:00-12:00, Sun:, Friday: 08:30-18:00 Sun:, Saturday: 09:00-12:00 Sunday: Closed L Rowland & Rowlands Tennant Tennant Stockton on TS18 2AT Mon: 09:00-13:00; 14:00-17:30 Mon: 08:45-09:00; 13:00-13:20; 13:40- Monday: 08:45-13:20; 13:40-18:00 Tue: 09:00-13:00; 14:00-17:30 14:00; 17:30-18:00 Tuesday: 08:45-13:20; 13:40-18:00 Company Pharmacy Street Street Tees Wed: 09:00-13:00; 14:00-17:30 Tue: 08:45-09:00; 13:00-13:20; 13:40- Wednesday: 08:45-13:20; 13:40-18:00 (Retail) Medical Thu: 09:00-13:00; 14:00-17:30 14:00; 17:30-18:00 Thursday: 08:45-13:20; 13:40-18:00 Limited Centre Fri: 09:00-13:00; 14:00-17:30 Wed: 08:45-09:00; 13:00-13:20; 13:40- Friday: 08:45-13:20; 13:40-18:00 Sat: 09:00-11:30 14:00; 17:30-18:00 Saturday: 09:00-12:00 Sun: Thu: 08:45-09:00; 13:00-13:20; 13:40- Sunday: Closed 14:00; 17:30-18:00 Fri: 08:45-09:00; 13:00-13:20; 13:40- 14:00; 17:30-18:00 Sat: 11:30-12:00 Sun: 01642 616123 L Rowland & Rowlands 106 Yarm Stockton Cleveland TS18 1YE 01642 607 036 Mon: 09:00-12:30; 13:30-18:00, Mon: 08:00-09:00; 12:30-12:50, Tue: Monday: 08:00-12:50; 13:30-18:00 Tue: 09:00-12:30; 13:30-18:00, 08:00-09:00; 12:30-12:50, Wed: 08:00- Tuesday: 08:00-12:50; 13:30-18:00 Company Pharmacy Lane Wed: 09:00-12:30; 13:30-18:00, 09:00; 12:30-12:50, Thu: 08:00-09:00; Wednesday: 08:00-12:50; 13:30-18:00 (Retail) Thu: 09:00-12:30; 13:30-18:00, Fri: 12:30-12:50, Fri: 08:00-09:00; 12:30- Thursday: 08:00-12:50; 13:30-18:00 Limited 09:00-12:30; 13:30-18:00, Sat:, 12:50, Sat:, Sun:, Friday: 08:00-12:50; 13:30-18:00 Sun:, Saturday: Closed Sunday: Closed

L Rowland & Rowlands Medical Clarence Stockton on TS18 2EP 01642 607 057 Mon: 09:00-13:00; 14:00-17:30, Mon: 13:20-14:00; 17:30-18:00, Tue: Monday: 09:00-13:00; 13:20-18:00 Tue: 09:00-13:00; 14:00-17:30, 13:20-14:00; 17:30-18:00, Wed: 13:20- Tuesday: 09:00-13:00; 13:20-18:00 Company Pharmacy Centre, Street Tees Wed: 09:00-13:00; 14:00-17:30, 14:00; 17:30-18:00, Thu: 13:20-14:00, Wednesday: 09:00-13:00; 13:20-18:00 (Retail) Endurance Thu: 09:00-13:00; 14:00-17:30, Fri: Fri: 13:20-14:00; 17:30-18:00, Sat: Thursday: 09:00-13:00; 13:20-17:30 Limited House 09:00-13:00; 14:00-17:30, Sat: 11:30-12:00, Sun:, Friday: 09:00-13:00; 13:20-18:00 09:00-11:30, Sun:, Saturday: 09:00-12:00 Sunday: Closed

L Rowland & Rowlands Billingham Queensway Billingham TS23 2LA 01642 553 846 Mon: 09:00-13:00; 14:00-18:00, Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 09:00-13:00; 14:00-18:00 Tue: 09:00-13:00; 14:00-18:00, Tuesday: 09:00-13:00; 14:00-18:00 Company Pharmacy Health Wed: 09:00-13:00; 14:00-18:00, Wednesday: 09:00-13:00; 14:00-18:00 (Retail) Centre Thu: 09:00-13:00; 14:00-18:00, Fri: Thursday: 09:00-13:00; 14:00-18:00 Limited 09:00-13:00; 14:00-18:00, Sat:, Friday: 09:00-13:00; 14:00-18:00 Sun:, Saturday: Closed Sunday: Closed Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Lloyds Lloydspharm Whitehouse Bishopton Stockton on TS19 0QB 01642 678 614, Mon: 09:00-13:00; 14:00-17:00, Mon: 08:00-09:00; 17:00-20:00, Tue: Monday: 08:00-13:00; 14:00-20:00 01642391506 Tue: 09:00-13:00; 14:00-17:00, 08:00-09:00; 17:00-20:00, Wed: 08:00- Tuesday: 08:00-13:00; 14:00-20:00 Pharmacy acy Shopping Road West Tees Wed: 09:00-13:00; 14:00-17:00, 09:00; 17:00-20:00, Thu: 08:00-09:00; Wednesday: 08:00-13:00; 14:00-20:00 Limited Centre Thu: 09:00-13:00; 14:00-17:00, Fri: 17:00-20:00, Fri: 08:00-09:00; 17:00- Thursday: 08:00-13:00; 14:00-20:00 09:00-13:00; 14:00-17:00, Sat: 20:00, Sat: 08:00-09:00; 14:00-20:00, Friday: 08:00-13:00; 14:00-20:00 09:00-14:00, Sun:, Sun:, 10:00-16:00 Saturday: 08:00-20:00 Sunday: 10:00-16:00

Lloyds Lloyds 55 High Yarm Cleveland TS15 9BH 01642 780 797 Mon: 09:00-12:30; 14:15-17:30, Mon: 12:30-14:15, Tue: 12:30-14:15, Monday: 09:00-17:30 Tue: 09:00-12:30; 14:15-17:30, Wed: 12:30-14:15, Thu: 12:30-14:15, Tuesday: 09:00-17:30 Pharmacy Pharmacy Street Wed: 09:00-12:30; 14:15-17:30, Fri: 12:30-14:15, Sat: 11:30-13:15, Wednesday: 09:00-17:30 Limited Thu: 09:00-12:30; 14:15-17:30, Fri: Sun:, Thursday: 09:00-17:30 09:00-12:30; 14:15-17:30, Sat: Friday: 09:00-17:30 09:00-11:30; 13:15-17:00, Sun:, Saturday: 09:00-17:00 Sunday: Closed

ME Cronin Newham 9-10 High Hardwick Stockton on TS19 8PD 01642 608 838 Mon: 09:00-13:00; 14:00-17:00, Mon: 13:00-14:00; 17:00-18:15, Tue: Monday: 09:00-18:15 Tue: 09:00-13:00; 14:00-17:30, 13:00-14:00; 17:30-18:15, Wed: 13:00- Tuesday: 09:00-18:15 Ltd Pharmacy Newham Estate Tees Wed: 09:00-13:00; 14:00-17:00, 14:00; 17:00-18:15, Thu: 13:00-14:00; Wednesday: 09:00-18:15 Court Thu: 09:00-13:00; 14:00-17:30, Fri: 17:30-18:15, Fri: 13:00-14:00; 17:00- Thursday: 09:00-18:15 09:00-13:00; 14:00-17:00, Sat: 18:15, Sat:, Sun:, Friday: 09:00-18:15 09:00-13:00, Sun:, Saturday: 09:00-13:00 Sunday: Closed

Mr N Gupta Harry Hill 8 Kenilworth Billingham Cleveland TS23 2HZ 01642 553 184 Mon: 09:00-12:45; 14:00-17:30, Mon: 17:30-18:00, Tue: 17:30-18:00, Monday: 09:00-12:45; 14:00-18:00 Tue: 09:00-12:45; 14:00-17:30, Wed: 17:30-18:00, Thu: 17:30-18:00, Tuesday: 09:00-12:45; 14:00-18:00 Chemists Road Wed: 09:00-12:45; 14:00-17:45, Fri: 17:30-18:00, Sat:, Sun:, Wednesday: 09:00-12:45; 14:00-18:00 Thu: 09:00-12:45; 14:00-17:30, Fri: Thursday: 09:00-12:45; 14:00-18:00 09:00-12:45; 14:00-17:30, Sat: Friday: 09:00-12:45; 14:00-18:00 09:00-12:30, Sun:, Saturday: 09:00-12:30 Sunday: Closed

Mr Paul Eaglescliffe Unit 4 Eaglescliffe Stockton on TS16 0EH 01642 782 676 Mon: 09:00-12:48; 14:00-17:30, Mon: 12:48-14:00, Tue: 12:48-14:00, Monday: 09:00-17:30 Tue: 09:00-12:48; 14:00-17:30, Wed: 12:48-14:00, Thu: 12:48-14:00, Tuesday: 09:00-17:30 Burrell Pharmacy Orchard Tees Wed: 09:00-12:48; 14:00-17:30, Fri: 12:48-14:00, Sat: 12:30-15:00, Wednesday: 09:00-17:30 Parade, 18 Thu: 09:00-12:48; 14:00-17:30, Fri: Sun:, Thursday: 09:00-17:30 Durham 09:00-12:48; 14:00-17:30, Sat: Friday: 09:00-17:30 09:00-12:30, Sun:, Saturday: 09:00-15:00 Lane Sunday: Closed

Norchem Norchem The Farrer Street Stockton on TS18 2AW 01642 674300 Mon: 08:00-24:00, Tue: 08:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 08:00-24:00 24:00, Wed: 08:00-24:00, Thu: Tuesday: 08:00-24:00 Healthcare Healthcare Pharmacy, Tees 08:00-24:00, Fri: 08:00-24:00, Sat: Wednesday: 08:00-24:00 Limited Queens Park 08:00-24:00, Sun: 16:00-20:00, Thursday: 08:00-24:00 Surgery Friday: 08:00-24:00 Saturday: 08:00-24:00 Sunday: 16:00-20:00 Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Norchem Pharmacy 161-162 Stockton Cleveland TS18 1PL 01642 633 433 Mon: 07:00-22:30, Tue: 07:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 07:00-22:30 22:30, Wed: 07:00-22:30, Thu: Tuesday: 07:00-22:30 Healthcare 365 High Street 07:00-23:00, Fri: 07:00-23:00, Sat: Wednesday: 07:00-22:30 Limited 07:00-22:30, Sun: 10:00-16:00, Thursday: 07:00-23:00 Friday: 07:00-23:00 Saturday: 07:00-22:30 Sunday: 10:00-16:00

Peter Milburn Peter Milburn 113 Thornaby- Cleveland TS17 8AB 01642 676 842 & Mon: 09:00-13:00; 14:00-18:00, Mon: 13:00-14:00, Monday: 09:00-18:00 01642 898621 Tue: 09:00-13:00; 14:00-18:00, Tue: 13:00-14:00, Tuesday: 09:00-18:00 Chemist Ltd Chemist Ltd Lanehouse On-Tees Wed: 09:00-13:00; 14:00-18:00, Wed: 13:00-14:00, Wednesday: 09:00-18:00 Road Thu: 09:00-13:00; 14:00-18:00, Thu: 13:00-14:00, Thursday: 09:00-18:00 Fri: 09:00-13:00; 14:00-18:00, Fri: 13:00-14:00, Friday: 09:00-18:00 Sat:, Sat: 09:00-12:30, Saturday: 09:00-12:30 Sun: Closed Sun:, Sunday: Closed

Peter Milburn Pharmacy Unit 9, Eaglescliffe Stockton on TS16 9EA 01642 787 337 Mon: 09:00-12:00; 13:00-18:00 Mon: 12:00-13:00, Tue: 12:00-13:00, Monday: 09:00-18:00 Tue: 09:00-12:00; 13:00-18:00, Wed: 12:00-13:00, Thu: 12:00-13:00, Tuesday: 09:00-18:00 Chemist Ltd Express Sunningdale Tees Wed: 09:00-12:00; 13:00-18:00, Fri: 12:00-13:00, Sat: 09:00-12:00, Wednesday: 09:00-18:00 Drive Thu: 09:00-12:00; 13:00-18:00, Sun:, Thursday: 09:00-18:00 Fri: 09:00-12:00; 13:00-18:00, Friday: 09:00-18:00 Sat: Saturday: 09:00-12:00 Sun:, Sunday: Closed Pharmacy Pharmacy 45 Redhill Roseworth Stockton on TS19 9BX 01642 677999 Mon: 09:00-17:00, Mon: 08:45-09:00, Monday: 08:45-17:00 Tue: 09:00-17:00, Tue: 08:45-09:00, Tuesday: 08:45-17:00 World Ltd World Road Tees Wed: 09:00-17:00, Wed: 08:45-09:00, Wednesday: 08:45-17:00 Thu: 09:00-17:00, Thu: 08:45-09:00, Thursday: 08:45-17:00 Fri: 09:00-17:00, Fri: 08:45-09:00, Friday: 08:45-17:00 Sat: 09:00-17:00, Saturday: 09:00 - 17:00 Sun: 17:00-21:00 Sunday: 17:00 - 21:00

Preston 2 Harley Preston Stockton on TS18 3WB 01642 956 360 Mon: 09:00-13:00; 14:00-18:00 Mon:, Monday: 09:00-13:00; 14:00-18:00 Tues:09:00-13:00; 14:00-18:00 Tue:, Tuesday: 09:00-13:00; 14:00-18:00 Farm Court, Farm Tees Wed:09:00-13:00; 14:00-18:00 Wed:, Wednesday: 09:00-13:00; 14:00-18:00 Pharmacy Sopwith Industrial Thurs:09:00-13:00; 14:00-18:00 Thu:, Thursday: 09:00-13:00; 14:00-18:00 Limited Close Estate Fri:09:00-13:00; 14:00-18:00 Fri:, Friday: 09:00-13:00; 14:00-18:00 Sat:Closed Sat:, Saturday: Closed Sun: Closed Sun:, Sunday: Closed

Sharief Fairfield 26-28 Stockton-on- TS19 7PQ 01642 587625 Mon: 09:00-12:15; 14:00-18:00, Mon: 12:15-13:00, 13:30-14:00 Tue: Monday: 09:00-13:00; 13:30-18:00 Tue: 09:00-12:15; 14:00-18:00, 12:15-14:00, 13:30-14:00 Wed: 12:15- Tuesday: 09:00-13:00; 13:30-18:00 Healthcare Pharmacy Glenfield Tees Wed: 09:00-12:15; 14:00-18:00, 14:00, 13:30-14:00 Thu: 12:15-14:00, Wednesday: 09:00-13:00; 13:30-18:00 Ltd Road Thu: 09:00-12:15; 14:00-18:00, Fri: 13:30-14:00 Fri: 12:00-13:00, 13:30- Thursday: 09:00-13:00; 13:30-18:00 09:00-12:00; 14:00-18:00, Sat: 14:00 Sat:, Sun:, Friday: 09:00-13:00; 13:30-18:00 09:00-13:00, Sun:, Saturday: 09:00-13:00 Sunday: Closed Pharmacy Trading Address 1 Address 2 Address 3 Postcode Telephone Core Hours Supplementary Hours Opening Hours Name Name Number Synergise Synergise 56 Yarm Stockton on Cleveland TS18 1EP 01642 616930 Mon: 07:00-23:00, Tue: 07:00- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 07:00-23:00 23:00, Wed: 07:00-23:00, Thu: Tuesday: 07:00-23:00 Healthcare Pharmacy Lane Tees 07:00-23:00, Fri: 07:00-23:00, Sat: Wednesday: 07:00-23:00 Ltd 07:00-23:00, Sun: 10:00-14:00, Thursday: 07:00-23:00 Friday: 07:00-23:00 Saturday: 07:00-23:00 Sunday: 10:00-14:00

Tesco Stores Tesco Leaholme Billingham Cleveland TS23 3TA 01642 385847 Mon: 08:00-22:30, Tue: 06:30- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 08:00-22:30 22:30, Wed: 06:30-22:30, Thu: Tuesday: 06:30-22:30 Limited Instore Road 06:30-22:30, Fri: 06:30-22:30, Sat: Wednesday: 06:30-22:30 Pharmacy 06:30-22:00, Sun: 10:00-16:00, Thursday: 06:30-22:30 Friday: 06:30-22:30 Saturday: 06:30-22:00 Sunday: 10:00-16:00

Tesco Stores Tesco Durham Stockton-on- Stockton on TS21 3LU 01642 385247 Mon: 08:00-22:30, Tue: 06:30- Mon:, Tue:, Wed:, Thu:, Fri:, Sat:, Sun:, Monday: 08:00-22:30 22:30, Wed: 06:30-22:30, Thu: Tuesday: 06:30-22:30 Limited Instore Road Tees Tees 06:30-22:30, Fri: 06:30-22:30, Sat: Wednesday: 06:30-22:30 Pharmacy 06:30-22:00, Sun: 10:00-16:00, Thursday: 06:30-22:30 Friday: 06:30-22:30 Saturday: 06:30-22:00 Sunday: 10:00-16:00

Whitworth Whitworth 4 Varo Yarm Lane Stockton on TS18 1JY 01642 676 127 Mon: 09:00-17:00, Tue: 09:00- Mon: 17:00-17:30, Tue: 17:00-17:30, Monday: 09:00-17:30 17:00, Wed: 09:00-17:00, Thu: Wed: 17:00-17:30, Thu: 17:00-17:30, Tuesday: 09:00-17:30 Chemists Chemists Terrace Tees 09:00-17:00, Fri: 09:00-17:00, Fri: 17:00-17:30, Sat: 09:00-12:00, Wednesday: 09:00-17:30 Limited Sat:, Sun:, Sun:, Thursday: 09:00-17:30 Friday: 09:00-17:30 Saturday: 09:00-12:00 Sunday: Closed

Whitworth 7 Healaugh Leven Park, Cleveland TS15 9XN 01642 790 731 Mon: 09:00-13:00; 14:00-18:00, Mon: 13:00-14:00, Tue: 13:00-14:00, Monday: 09:00-18:00 Tue: 09:00-13:00; 14:00-18:00, Wed: 13:00-14:00, Thu: 13:00-14:00, Tuesday: 09:00-18:00 Chemists Park Yarm Wed: 09:00-13:00; 14:00-18:00, Fri: 13:00-14:00, Sat: 09:00-14:00, Wednesday: 09:00-18:00 Limited Thu: 09:00-13:00; 14:00-18:00, Fri: Sun:, Thursday: 09:00-18:00 09:00-13:00; 14:00-18:00, Sat:, Friday: 09:00-18:00 Sun:, Saturday: 09:00-14:00 Sunday: Closed

Wm Morrison Morrisons Teesside Thornaby Stockton on TS17 7BP 01642 607 074 Mon: 09:00-16:00, Tue: 09:00- Mon: 08:30-09:00; 16:00-20:00, Tue: Monday: 08:30-20:00 16:00, Wed: 09:00-16:00, Thu: 08:30-09:00; 16:00-20:00, Wed: 08:30- Tuesday: 08:30-20:00 Supermarket Pharmacy Retail Park Tees 09:00-16:00, Fri: 09:00-16:00, Sat: 09:00; 16:00-20:00, Thu: 08:30-09:00; Wednesday: 08:30-20:00 s Plc 09:00-14:00, Sun:, 16:00-21:00, Fri: 08:30-09:00; 16:00- Thursday: 08:30-21:00 21:00, Sat: 08:00-09:00; 14:00-20:00, Friday: 08:30-21:00 Sun: 11:00-17:00, Saturday: 08:00-20:00 Sunday: 11:00-17:00 Appendix 8. PNA Maps - March 2018

Maps showing location of pharmacies are a required element of the PNA. This Appendix also includes some of the other maps used in the PNA for clarity.

Key to Maps:

Map 1. Shows the IMD (2015) borough quintiles for Stockton-on- Tees with PNA locality boundaries. Map 2. Shows the location of all 42 of the pharmacies in Stockton-on- Tees within the PNA localities. Map 3. Shows the location of the pharmacies together with GP practices, again for the whole of Stockton on Tees. Map 4. Closer view map of pharmacies and GP practices Locality S1: Yarm and area Map 5. Closer view map of pharmacy and GP practice Locality S2: Stockton Parishes Map 6. Closer view map of pharmacies and GP practices Locality S3: Norton and Billingham Map 7. Closer view map of pharmacies and GP practices Locality S4: Stockton & Thornaby Map 8. Shows the distribution of the pharmacies in Stockton on Tees overlaid on a map of population density. 23.3.18 IMD 2015 - Ward quintiles ´

Billingham North Northern Parishes

Billingham East Billingham Central Billingham West

Norton West Billingham South

Roseworth Norton North Hardwick and Salters Lane Norton South Bishopsgarth & Elm Tree Newtown

Fairfield Stockton Town Centre Grangefield

Hartburn Mandale & Victoria Western Parishes Parkfield & Oxbridge Village

Stainsby Hill Legend

Ingleby Barwick PNA locaility boundaries West Wards Eaglescliffe

Ingleby Barwick East

Yarm

IMD 2015 - Ward Quintiles Scale: 1:70,000

© Crown Copyright and database right 2017 Ordnance Survey 100023297 Stockton-on-Tees - Pharmacies ´

39 G

34 12 G G 32 27 GGG G 25 4

G 9 G 33 19 40 G G G 23 G 18 41 G

15 30 1 G G G 11 36 G 35 G GG 28 21 26 G 3 37 GGGG 31 5 29 GG 20 17 Ref Number Pharmacy name 1 Asda Pharmacy, Portrack Lane (100 hours) G 2 Asda Pharmacy, Thornaby 24 3 Boots UK Ltd, High Street, Stockton G 4 Boots UK Ltd, Queensway, Billingham 5 Boots UK Ltd, Teesside Park 6 Boots UK Ltd, Thornaby Medical Centre 42 7 Boots UK Ltd, Yarm 8 Cohens Chemist (100 hours) G 9 Davidson Pharmacy, Billingham 6 GG 2 10 Eaglescliffe Pharmacy 11 Fairfield Pharmacy 12 Harry Hill Chemist, Billingham 13 Hepworth Chemist, Ingleby Barwick 14 Kelly Chemist, Ingleby Barwick 15 Lloydspharmacy, Whitehouse Shopping Centre 13 16 Lloydspharmacy, Yarm 17 Morrisons Pharmacy , Teesside Park 10 22 G 18 Newham Pharmacy, Hardwick 14 19 Norton Glebe Pharmacy G G 20 Peter Milburn Chemist, Thornaby G 21 Pharmacy 365, Stockton (100 hours) 22 Pharmacy Express, Eaglescliffe 23 Pharmacy World Ltd, Roseworth 24 Preston Farm Pharmacy Limited (Distance selling) 7 25 Rowlands Pharmacy, Billingham 26 Rowlands Pharmacy, Lawson Street, Stockton GG 27 Rowlands Pharmacy, Queensway, Billingham 16 28 Rowlands Pharmacy, Tennant Street, Stockton G 29 Rowlands Pharmacy, Yarm Lane, Stockton 8 30 Rowlands Pharmacy,Endurance House Medical Centre, Stockton 38 31 Synergise Pharmacy (100 hours) 32 Tesco Instore Pharmacy, Billingham (100 hours) G 33 Tesco Instore Pharmacy, Durham Road, Stockton (100 hours) 34 The Pharmacy, Billingham (100 hours) 35 Norchem Queens Park Surgery (100 hours) 36 Well, Stockton (100 hours) 37 Whitworth Chemists, Stockton 38 Whitworth Chemists, Yarm 39 Wynyard Pharmacy 40 Your Local Boots Pharmacy, Norton Health Centre 41 Your Local Boots Pharmacy, Norton High Street 42 Your Local Boots Pharmacy, Wrightson House, Thornaby

Legend G Pharmacies ward

Stockton - Pharmacies PNA locaility boundaries Scale: 1:70,000 S1 - Yarm and Area S2 - Stockton Parishes S3 - Norton and Billingham

© Crown Copyright and database right 2017 S4 - Stockton and Thornaby Ordnance Survey 100023297 Stockton-on-Tees - Pharmacies and GP's ´

G

G GG G GGGG G G

G G G G GG GG

G G G GGG G GGG G GGGG GG

G G

GGG

GG G GG G

GG G

G

Legend G GP Practice G Pharmacies ward

Stockton - Pharmacies and GP's PNA locaility boundaries Scale: 1:70,000 S1 - Yarm and Area S2 - Stockton Parishes S3 - Norton and Billingham

© Crown Copyright and database right 2017 S4 - Stockton and Thornaby Ordnance Survey 100023297 GG G G G Yarm and Area - Pharmacies and GP's G G ´ G GG G G

GG

G G G GGGG G G

G GGG G GG

G

G

GGG

GG

G GG GG

GG

G

G

Legend G GP Practice Stockton - Pharmacies and GP's Scale: 1:47,000 G Pharmacies ward PNA locaility boundaries

© Crown Copyright and database right 2017 S1 - Yarm and Area Ordnance Survey 100023297 Stockton Parishes - Pharmacies and GP's ´

G

G G G GG G G G G

G G G GG G G

GG

G G G GGGG G G

G GGG G GG

G

G

GGG

GG

G GG G Legend G GP Practice Stockton - Pharmacies and GP's GG Scale: 1:47,000 G Pharmacies G ward

G PNA locaility boundaries

© Crown Copyright and database right 2017 S2 - Stockton Parishes Ordnance Survey 100023297 Norton and Billingham - Pharmacies and GP's ´

G G G GGG G G

G

G GG G G

Legend G GP Practice StocktonG - Pharmacies and GP's G Scale: 1:45,000 G G Pharmacies GGGG G ward PNA locaility boundaries G © Crown Copyright and database right 2017 S3 - Norton and Billingham Ordnance Survey 100023297GGG G G Stockton and Thornaby - Pharmacies and GP's G ´ G

G GG G G

GG

G GG G G G G G G G

G GG G G

G G

G

G

G GG

GG

G GG GG

GG Legend G GP Practice Stockton - Pharmacies and GP's G Scale: 1:30,000 G Pharmacies ward

G PNA locaility boundaries

© Crown Copyright and database right 2017 S4 - Stockton and Thornaby Ordnance Survey 100023297 Stockton-on-Tees - Population Density and Pharmacies ´

39 G

34 12 G G 32 27 GGG G 25 4

G 9 G 33 19 G 40 G 23 GG 18 41 G

15 30 G 1 G G 11 36 G 35 G GG 28 21 26 G 3 37 GGGG 5 29 31 GG Ref Number Pharmacy name 17 1 Asda Pharmacy, Portrack Lane (100 hours) 2 Asda Pharmacy, Thornaby 20 3 Boots UK Ltd, High Street, Stockton G 4 Boots UK Ltd, Queensway, Billingham 24 5 Boots UK Ltd, Teesside Park G 6 Boots UK Ltd, Thornaby Medical Centre 7 Boots UK Ltd, Yarm 8 Cohens Chemist (100 hours) 42 9 Davidson Pharmacy, Billingham G 10 Eaglescliffe Pharmacy 6 GG 11 Fairfield Pharmacy 2 12 Harry Hill Chemist, Billingham 13 Hepworth Chemist, Ingleby Barwick 14 Kelly Chemist, Ingleby Barwick 15 Lloydspharmacy, Whitehouse Shopping Centre 16 Lloydspharmacy, Yarm 17 Morrisons Pharmacy , Teesside Park 13 18 Newham Pharmacy, Hardwick 19 Norton Glebe Pharmacy 10 22 G 20 Peter Milburn Chemist, Thornaby 14 21 Pharmacy 365, Stockton (100 hours) G G 22 Pharmacy Express, Eaglescliffe G 23 Pharmacy World Ltd, Roseworth 24 Preston Farm Pharmacy Limited (Distance selling) 25 Rowlands Pharmacy, Billingham 26 Rowlands Pharmacy, Lawson Street, Stockton 7 27 Rowlands Pharmacy, Queensway, Billingham G 28 Rowlands Pharmacy, Tennant Street, Stockton 16 G 29 Rowlands Pharmacy, Yarm Lane, Stockton G 30 Rowlands Pharmacy,Endurance House Medical Centre, Stockton 8 31 Synergise Pharmacy (100 hours) 32 Tesco Instore Pharmacy, Billingham (100 hours) 38 33 Tesco Instore Pharmacy, Durham Road, Stockton (100 hours) G 34 The Pharmacy, Billingham (100 hours) 35 Norchem Queens Park Surgery (100 hours) 36 Well, Stockton (100 hours) 37 Whitworth Chemists, Stockton 38 Whitworth Chemists, Yarm 39 Wynyard Pharmacy 40 Your Local Boots Pharmacy, Norton Health Centre 41 Your Local Boots Pharmacy, Norton High Street 42 Your Local Boots Pharmacy, Wrightson House, Thornaby

Legend G Pharmacies People per Hectare

0.1 - 24 Population density and pharmacies Scale: 1:70,000 24 - 50

50 - 75

75 - 120

© Crown Copyright and database right 2017 120 - 384 Ordnance Survey 100023297