Living Our Faith Through Actions

2019 ANNUAL REPORT For 110 years, Catholic Charities has been a recognized name at the forefront of social services in America. Dedicated to the reduction of poverty, the Catholic Charities ministry serves and advocates for millions of individuals—regardless of their ethnicity, background or faith tradition—every year. A Message from the President

Dear Friends,

As I sit in my “hermitage” today reflecting on the past year, I cannot but help think how quickly our lives have changed. Over the course of 2019, we served an increasing number of people in need of so many life-sustaining services. Your support, spiritually as well as monetarily, enabled us to do that. These pages provide a snapshot of what you have helped us accomplish. I remain so grateful to be part of such a gospel-driven ministry populated by so many women and men of deep faith and kindness.

Little could I have imagined in 2019 that within the scope of two months, thousands more people would come to us for help. Today, we are faced with continuing our efforts to extend our care to so many people who have lost employment, lost their homes, and haven’t enough to eat. Additionally, many are deeply frightened and depressed. While the delivery of services has radically changed, we remain committed to accompanying them. I trust deeply in God’s providence that we will continue to discover surprising ways to meet unimaginable challenges!

Please hold all of us in the ministry of in your prayer and know that you are treasured partners in this compelling work.

With my prayers and gratitude,

Sister Donna Markham OP, PhD President & CEO

Catholic Charities Reach

Food & Nutrition 41 million people suffer from hunger 9.4 million in America and nearly one in eight people fed households with children cannot afford food or groceries. Families and children need nutritious food to have well-balanced diets.

Millions of people come to Catholic Charities agencies for a warm meal and food to feed their families. This critical need often serves as the first step in accessing other essential services that help families on their path to self-sufficiency. 44 million meals served

A Food Pantry Redesign 775 In collaboration with the Walmart CCUSA helped food pantries our agencies redesign their food pantries. Pantry redesigns encourage families to choose healthy ingredients to make healthy meals. From Response to Recovery

For more than 60 years, Catholic Charities has assisted survivors in their recovery from natural disasters. Last year, CCUSA’s two Mobile Response Center vehicles (MRC) provided more than 300,000 individuals with food items and other basic necessities. The MRCs also served as vehicles for clients to receive disaster case management services.

CCUSA deployed staff and volunteers from across the country to increase agency response efforts. These deployments contributed more than $1.2 million in direct services to clients.

In the face of disaster, Catholic Charities carries out collaborative, coordinated and ef­fective disaster preparedness, response, and recovery efforts. Catholic Charities Impact Providing Resilience through Engaged agencies provided Preparedness (PREP) 63 disaster services to Agencies hosted seven PREP events in five disaster-prone 363k individuals states in 2019. PREP is a one-day training for the general public designed to educate communities about the CCUSA responded to importance of disaster preparedness. These events help boost communities' ability to effectively and efficiently recover from disasters. 73 disasters in Members of the community met with local emergency management, first responders, states and civic community leaders, health officials 32 and school system personnel.

4 U.S. territories

Affordable Catholic Charities Impact Housing Millions of people in America lack a decent and affordable home and turn to Catholic Charities for help.

Children learn better and parents work more 13,900 seniors housed productively knowing they have a place to call home. Catholic Charities agencies provide housing assistance to hundreds of thousands of people in need of a suitable place to live.

CCUSA supports our agencies as they navigate the nation’s ongoing affordable housing and crises. 172,000 These efforts grow and sustain our ongoing people receiving emergency commitment to providing safe and decent housing services housing to the most vulnerable in our society.

“Access to a safe and decent home is a moral imperative for promoting long-term family stability and economic opportunity." 1,200 — Sister Donna Markham OP, PhD new affordable housing units under construction Social Enterprise Catholic Charities believes in the dignity of work.

Dignified work helps clients achieve both the material and spiritual needs of economic self- sufficiency and stability.

CCUSA helps local agencies build strong small businesses that provide employment opportunities © Catholic News Service for clients in the communities they serve.

Making a Difference in the Community Small businesses create jobs, provide new products, and increase competition, which lowers prices and raises wages.

A small business can only succeed if it is accurately identifying the needs of its potential customer base; this is the deep, granular knowledge that our agencies bring to the table. Developing Workforce Social Innovation Development and CCUSA partnered with the Miller Center for Social Job Training Entrepreneurship at Santa Clara University to promote more market-based solutions for lifting communities out of poverty.

This partnership develops strong, successful 56 agencies offer jobs training programs that create employment employment services opportunities for our clients.

27,300 people served

Who is a Social Entrepreneur? A resourceful leader who collaborates and creates opportunities to benefit the entire community. 7, 10 0 people obtained full-time employment

“ Through work, people become who they are intended to be. Through work, human beings share ‘in the activity of the Creator.’” – St. John Paul II

Catholic Charities Reach

Integrated Health

Caring for the mind, body and spirit is essential to the overall well-being of every person. 411,000 people received health and People who are sick, wounded and suffering turn to Catholic wellness services Charities for the help they need in order to heal and recover.

We support our agencies as they serve the most vulnerable of our society by finding new treatment platforms and service models. Agencies are implementing innovative approaches to their delivery of health services. TeleHealth provides opportunities for timely and interactive patient care. These services help our agencies reach isolated individuals and 196,000 those living in rural communities. people received recovery support

We help our agencies achieve thoughtful, innovative and evidence- based standards of care for those 66% they serve. of people achieved health stability Welcoming the Newcomer Since its founding, Catholic Charities has welcomed the newcomer to this country.

CCUSA supports agencies across the Southern Border as they serve more than half of all asylum seekers who arrived in the U.S. last year.

Each person is welcomed and provided a warm meal, clean clothes, and their first safe night's rest in several months. Agencies move quickly to help these newcomers make it safely to their final destination.

As experts in this field for over 100 years, Catholic Charities Immigration and Resettlement Service providers assist asylum seekers to navigate the complexities of the asylum process. This process can take months or even years.

Staff members support individuals and families who have been granted asylum with employment services and language training as they strive to become members of the local community. What does it mean to be an Asylum Seeker?

An asylum seeker is a person who has been forced to flee their country of origin due to persecution for reasons of race, religion, nationality, political opinion, or a particular social group.

393,000 individuals assisted

1.6 million in funding for supportive services Catholic Identity Catholic Charities USA provides resources to strengthen the Catholic character of our ministry. We recognize the important role parishes play in Catholic social organizing.

Parish Social Ministry coordinators help educate parish members about current social justice and advocacy issues. These resources help connect parish volunteers with opportunities to participate in their local agencies. A Message from the Chief Development Officer

These last few months have been an extraordinary time for all of us. In light of the pandemic, Catholic Charities agencies experienced an unprecedented increase of people in need of assistance - many of whom had never before turned to charity for help.

The COVID crisis propelled Catholic Charities to be creative and innovative in delivering the services it has for the past 110 years, in communities across the . More than ever, providing critical resources and services to the most vulnerable among us and those living in poverty was essential.

Thank you for the important role you play in our work - for your commitment to our sisters and brothers in their greatest times of need. For being an “answer to the weary” long before this pandemic arrived.

While we take great pride in the programs and services our agencies provide, we are equally proud of our fiscal responsibility. A highlight last year was GuideStar awarding us their highest honor of a Platinum ranking. This ranking recognizes charities that are committed to achieving the highest levels of efficiency, transparency and accountability, allowing donors to make well- informed decisions about where to invest their philanthropic dollars.

This recognition illustrates how we maximize the return on your charitable investments – impacting those who need our assistance in times of greatest need. Our programs are made possible through your generous support. You make the work possible, and we are grateful for your support.

Anthony Sciacca Chief Development Officer Financials: Entire Catholic Charities Network

Non-cash Contributions Other Income $260M | 5% $78.4M | 2%

Donations $886.4M | 18% Government Grants $4.9B $2B | 41% Revenue

Fundraising Program Service $97M | 2% Revenue Other Expenses $1.7B | 34%  $6.9M | 0.15%

Administration $465M | 10%

$4.7B Expenses Program Expenses $4.1B | 88%  Entire Catholic Charities Network: Facts and Figures

Next to the U.S. Government, Catholic Charities is the largest provider of social 13M people served services.

167 agencies operate 3,500 sites in all 3.5K 50 states, the District of Columbia and 5 SITES U.S. territories. 41K employees

Leading national provider of food and TOP nutrition, behavioral & mental health services, affordable housing, disaster 5 relief and refugee/immigration support. 260K volunteers

America's Top Charities 2019 Forbes Magazine Catholic Charities Agencies

Catholic Social Services, Birmingham Catholic Charities of South Georgia Catholic Charities, Boston Catholic Social Services, Mobile Catholic Charities Atlanta Catholic Charities Springfield, MA Catholic Social Services, Anchorage Catholic Social Service, Hagatna Catholic Charities Worcester County Catholic Community Service Catholic Charities Hawaii, Honolulu, HI Catholic Charities of Southeast Michigan Catholic Social Services, Pago Pago Catholic Charities of Idaho Catholic Charities West Michigan Catholic Charities Community Services Catholic Charities of the Archdiocese of Chicago Catholic Charities Diocese of Kalamazoo Catholic Community Services of Southern AZ, Inc. Catholic Charities, Joliet Catholic Charities Diocese of Lansing Catholic Charities of Arkansas Catholic Charities of Southern Illinois Catholic Social Services of the Upper Peninsula Catholic Charities of the Diocese of Fresno Catholic Charities, Inc., Springfield, IL Catholic Charities of St. Paul and Minneapolis Catholic Charities of Los Angeles Catholic Charities of Evansville Catholic Charities of the Diocese of New Ulm Catholic Charities of the East Bay Catholic Charities, Fort Wayne-South Bend Catholic Charities of the Diocese of Saint Cloud Catholic Charities of Sacramento, Inc. Catholic Charities, Gary Catholic Charities of Southern Minnesota Catholic Charities, San Bernardino Catholic Charities of the Archdiocese Catholic Charities of South Mississippi Catholic Charities, San Diego of Indianapolis, Inc. Catholic Charities, Inc. Catholic Charities, San Francisco Catholic Charities, Davenport Catholic Charities of Central & Northern Missouri Catholic Charities of Santa Clara County Catholic Charities, Des Moines Catholic Charities of Kansas City-St. Joseph Inc Catholic Charities of Orange County Catholic Charities, Archdiocese of Dubuque Catholic Charities of Southern Missouri Catholic Charities, Santa Rosa Catholic Charities, Sioux City Catholic Charities of St. Louis Catholic Charities Diocese of Monterey Catholic Charities of Southwest Kansas Catholic Social Services of Montana, Helena Catholic Charities of Stockton Catholic Charities of Northeast Kansas Catholic Charities, Omaha Catholic Charities of Central Colorado Catholic Charities of Northern Kansas, Inc. Catholic Charities of Southern Nevada Catholic Charities Archdiocese of Denver Catholic Charities, Inc., Wichita Catholic Charities of Northern Nevada Catholic Charities Diocese of Pueblo Catholic Charities of the Diocese of Covington, Inc. Catholic Charities New Hampshire, Manchester Catholic Charities of Fairfield County, Inc. Catholic Charities Diocese of Lexington Catholic Charities, Camden Catholic Charities Archdiocese of Hartford Catholic Charities of Louisville, Inc. Catholic Charities in the Diocese of Paterson Catholic Charities, Diocese of Norwich, Inc. Catholic Charities of the Diocese of Owensboro Catholic Charities of the Archdiocese of Catholic Charities Inc., Diocese of Wilmington, DE Office of Life and Justice Newark, NJ Catholic Charities of the Archdiocese Catholic Charities of the Diocese of Baton Rouge Catholic Charities of Metuchen of Washington Catholic Charities, Houma-Thibodaux Catholic Charities, Diocese of Trenton Catholic Charities Bureau, Inc., Diocese of St. Catholic Charities of Acadiana Catholic Charities, Santa Fe Augustine Catholic Charities of Southwest Louisiana, Lake Catholic Charities of Gallup, Inc. Catholic Charities of Central Florida, Orlando Charles Catholic Charities of Southern New Mexico Catholic Charities Diocese of Palm Beach, Inc. Catholic Charities Archdiocese of New Orleans Catholic Charities of the Diocese of Albany Catholic Charities of NW Florida Catholic Charities of North Louisiana Catholic Charities of Brooklyn and Queens Catholic Charities Diocese of St. Petersburg, Inc. Catholic Charities Maine Catholic Charities of Buffalo Catholic Charities, Diocese of Venice, Inc. Catholic Charities of the Archdiocese of Baltimore Catholic Charities of Long Island Catholic Charities, Miami Catholic Social Services, Fall River Catholic Charities, Archdiocese of New York Catholic Charities Agencies

Catholic Charities, Ogdensburg Catholic Charities of Dallas Catholic Charities Diocese of Rochester Catholic Charities of Fort Worth Catholic Charities of Syracuse Catholic Charities of the Archdiocese of Catholic Charities Diocese of Charlotte Galveston Houston Catholic Charities of the Diocese of Raleigh Catholic Charities - Diocese of Laredo Catholic Charities North Dakota Catholic Charities, Diocese of Lubbock, Inc. Karidat Catholic Charities, Diocese Catholic Charities Community Services of Odessa of Chalan Kanoa Catholic Charities, Catholic Charities Southwestern Ohio Catholic Charities of the Rio Grande Valley, Catholic Charities, Diocese of Cleveland Brownsville Catholic Social Services, Columbus, OH Catholic Charities Diocese of Tyler Catholic Social Services of the Miami Valley Catholic Community Services of Utah, Catholic Charities of Southeastern, OH Salt Lake City Catholic Charities, Toledo Vermont Catholic Charities, South Burlington Catholic Charities Diocese of Youngstown Catholic Charities, St. Thomas, VI Catholic Charities, Oklahoma City Catholic Charities of the Diocese of Arlington, Inc. Catholic Charities of Eastern Oklahoma Commonwealth Catholic Charities Catholic Charities of Portland, OR Catholic Charities of Eastern Catholic Charities Diocese of Allentown Catholic Community Services of Catholic Charities of the Diocese of Western Washington Altoona-Johnstown Catholic Charities Eastern Washington Catholic Charities Agency, Inc., Greensburg Catholic Charities Serving Central Washington Catholic Charities, Harrisburg Catholic Charities West Virginia, Inc. Catholic Social Services, Philadelphia Catholic Charities of the Diocese of Green Bay Catholic Charities, Pittsburgh Catholic Charities, La Crosse Catholic Social Services of Diocese of Scranton Catholic Charities Madison Caritas De Puerto Rico, Inc., San Juan, PR Catholic Charities, Milwaukee Social Ministry Secretariat, Providence Catholic Charities Bureau, Inc., Superior Catholic Charities of South Carolina Catholic Charities of Wyoming Catholic Social Services, Rapid City Catholic Charities of East Tennessee, Inc. Catholic Charities, West Tennessee, Memphis Catholic Charities of Tennessee, Nashville Catholic Charities of the Texas Panhandle Catholic Charities of Central Texas Catholic Charities of Southeast Texas Catholic Charities of Corpus Christi, Inc., TX Financials: National Office

Member Agency Dues Other Income $1.5M | 4%  $2.06M | 5%

In-Kind $8.2M | 19%  Federal Grants $6.05M | 14% 

$ Revenue Source: $42.6M

Contributions Other Expenses $24.8M | 58% $6.5M | 17% Convening $1.6M | 4%

Marketing & PR $794K | 2%

General Expenses: $38.6M $ Administrative $969K | 3%

Awards to Members $28.76 | 74%

Unaudited Catholic Charities USA: Efficiency

Administrative 5%

Revenue Source: $42.6M

Programs 95%

The Catholic faith is the foundation for all Catholic Charities ministries. Like the Good Samaritan, Catholic Charities provides comprehensive care to anyone in need. We care for others not because they are Catholic, but because we are. The mission of Catholic Charities is to provide service to people in need, to advocate for justice in social structures, and to call the entire church and other people of good will to do the same.