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Promising Approaches Promising Approaches RTP for Behavioral Health Services to Children HC and Adolescents and Their Families in Managed Care Systems 2: A View from the Child Welfare System Jan McCarthy Charlotte McCullough A Series of the Health Care Reform HCRTP Tracking Project Tracking Behavioral Health Services to Children and Adolescents and Their Families in Publicly-Financed Managed Care Systems Text Pages-Issue I-R1 4/4/03 3:15 PM Page 1 Health Care Reform HCRTP Tracking Project PROMISING APPROACHES FOR BEHAVIORAL HEALTH SERVICES TO CHILDREN AND ADOLESCENTS AND THEIR FAMILIES IN MANAGED CARE SYSTEMS #2: A VIEW FROM THE CHILD WELFARE SYSTEM Jan McCarthy and Charlotte McCullough March 2003 National Technical Assistance Center for Children’s Mental Health Georgetown University Center for Child and Human Development Washington, DC Research and Training Center for Children’s Mental Health Department of Child and Family Studies Louis de la Parte Florida Mental Health Institute University of South Florida Tampa, FL Human Service Collaborative Washington, DC Funded by: Additional Funding Support from: Administration for Children and Families U.S. Department of Health and Human Services Promising Approaches Series • 2003 Text Pages-Issue I-R1 3/21/03 2:06 PM Page 2 Document Available From: Georgetown University Center for Child and Human Development 3307 M Street, NW, Suite 401, Washington DC 20007 202/687-5000 voice 202/687-1954 fax Attention: Mary Moreland [email protected] Soon to be available on the web at gucdc.georgetown.edu This paper is supported with funding from the Center for Health Care Strategies, Inc. Supplemental support is provided by Children’s Bureau, Administration on Children, Youth, and Families of the Administration for Children and Families in the U.S. Department of Health and Human Services, through a cooperative agreement with the Child, Adolescent, and Family Branch, Center for Mental Health Services of the Substance Abuse and Mental Health Services Administration. The document reflects the findings of a research project, the thinking of respondents in states and communities, and the authors. It does not necessarily represent official policy or positions of the funding sources. Notice of Nondiscrimination In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and implementing regulations promulgated under each of these federal statutes, Georgetown University does not discriminate in its programs, activities, or employment practices on the basis of race, color, national origin, sex, age, or disability. The statues and regulations are supervised by Rosemary Kilkenny, Special Assistant to the president for Affirmative Action Programs. Her office is located in Room G-10, Darnall Hall, and her telephone number is 202/687-4798. Promising Approaches Series • 2003 Text Pages-Issue I-R1 3/21/03 2:06 PM Page 3 ACKNOWLEDGEMENTS he authors wish to acknowledge and thank the appreciate the team leaders of the Health Care Reform Center for Health Care Strategies, Inc. in Tracking Project—Mary Armstrong, Beth Stroul, TLawrenceville, New Jersey for funding this paper Ginny Wood, and Sheila Pires—for their ongoing and the collaboration among the Georgetown advice related to the child welfare focus of the Health University Center for Child and Human Development, Care Reform Tracking Project. George Washington University Center for Health Services Research and Policy (GWU), and the Child Most of all, we extend our appreciation to the liaisons Welfare League of America (CWLA). Funding for this from the four states and communities that are featured collaboration has enabled us to coordinate our in this paper—Joe Kuna, Carole Biddle, Deborah activities to track, study, and share strategies for Silverstein, Ruth Ikler, Priscilla Meriot, and Donna adapting publicly funded managed care to meet the Dahl. Their informative and frank responses and the behavioral health needs of children and families creative approaches of their states and communities involved with the child welfare system. form the basis for the information provided in Section II. We also are grateful for their careful review of each We also appreciate the ongoing supplemental support site description. from the Administration for Children and Families for the child welfare component of the Health Care A final thank you to Kamala Allen, our liaison from the Reform Tracking Project (HCRTP). Center for Health Care Strategies for participating in our discussions, encouraging our movement on this We value the knowledge and advice of our colleagues project, and her patience with the pace of our progress. from Georgetown, GWU, CWLA and the HCRTP – Rick Mauery, Julie Collins, Sheila Pires, and Kathy Jan McCarthy Hepburn – in helping us to conceptualize this paper Charlotte McCullough and in providing feedback on earlier drafts. We Acknowledgements • 2003 • Promising Approaches Series Text Pages-Issue I-R1 3/21/03 2:06 PM Page 4 Text Pages-Issue I-R1 4/4/03 3:15 PM Page 5 TABLE OF CONTENTS Introduction . 7 The Health Care Reform Tracking Project . 7 Methodology of the HCRTP. 7 The Child Welfare Papers . 8 How This Paper Is Organized . 8 Section I: Special Considerations for Children and Families Involved with the Child Welfare System . 9 Collaboration Considerations . 10 Access Considerations . 11 Initial Screening and Comprehensive Behavioral Health Assessment Considerations . 14 Clinical Criteria and Utilization Review Considerations . 15 Treatment Planning Considerations . 17 Service Array Considerations . 18 Provider Issues Considerations. 19 Family Considerations . 21 Cultural Competence Considerations. 22 Coordination of Care Considerations . 23 Quality Monitoring and Evaluation Considerations . 25 Information Technology Considerations . 26 Funding Considerations . 27 Training Considerations . 29 Early Childhood Considerations. 29 Using the Framework of Comprehensive Components. 30 Section II: Description of Promising Approaches . 31 Philadelphia, Pennsylvania . 33 Overview of the Pennsylvania Behavioral Health System. 33 Overview of the Philadelphia Behavioral Health System . 33 Collaboration . 34 Access . 37 Coordination of Care. 38 Clinical Criteria . 38 Expanding the Service Array . 38 Funding Strategies . 39 Key Collaborative Strategies . 39 Remaining Challenges . 40 Advice. 40 Contact Information . 41 Kinship Center®, Monterey County, California . 42 Kinship Center . 42 Overview of Publicly Funded Mental Health Managed Care in Orange County, CA . 43 Collaboration . 43 Funding Strategies . 44 Access . 44 Developing the Service Array. 45 Table of Contents • 2003 • Promising Approaches Series Text Pages-Issue I-R1 3/24/03 11:12 AM Page 6 TABLE OF CONTENTS Provider Network Issues . 45 Family Participation. 45 Cultural Competence. 46 Monitoring and Evaluation. ..
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