11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase)

Bob Eisenberg

EVA Air Electronic Ticket Service Information (Online Purchase) 2 messages

EVA Air Wed, Nov 15, 2017 at 7:27 AM To: [email protected] Cc: [email protected]

Confirmation for reservation

Thank you for choosing EVA Airways Internet Booking System to make your reservation.You can review your reservation information below. Your booking is confirmed !

Booking reservation number: T6HEAQ Booking status:Confirmed • Your trip is confirmed and the reservation is guaranteed. • Please have the booking reference number ready when contacting EVA Airways for any future modification for your trip. • If you are not a memeber of Infinity MileageLans, we sincerely invite you to join us now. EVA Air offers great rewards for our memembers: you may earn miles when you travel, use your miles for award tickets, upgrade, exchange merchandise and a broad range of benefits. As long as you log in every time, the system will automatically fill in your personal information which can save your booking time. • EVA Airways invites you to join us in protecting the environment. Please visit "Green Travel" (EVA's Carbon Offset program) for more information.

Traveler information

Mr. Robertshim Eisenberg If your membership information was incorrect, please contact our reservation or ticketing department. Frequent flyer No.: BR 1306617292

E-Ticket numbers

Document 695-2442774394: Robertshim Eisenberg Your flight selection Chicago to Flight 1 Mon, 8 Jan 2018 Confirmed Departure: 00:20 Chicago, USA - O'Hare International , terminal 5 06:00 +1 Arrival: Taipei, - Taiwan Taoyuan International, terminal 2 day(s)

Airline: EVA Air BR 55 Duration:15:40 Premium Economy Special/Premium Boeing 777- Fare type/Cabin: Aircraft: 300ER Booking Class: P Adult/Child 2 piece(s) per traveler

Taipei to Chicago Flight 1 Wed, 7 Feb 2018 Confirmed Departure:20:05Taipei, Taiwan - Taiwan Taoyuan International, terminal 2 Arrival: 19:45Chicago, USA - O'Hare , terminal 5 : EVA Air BR 56 Duration:13:40 Fare type/Cabin: Premium Economy Aircraft: Boeing 777- https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 1/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) Special/Premium Economy 300ER Class Booking Class: P Adult/Child 2 piece(s) per traveler Baggage

Payment details 1,471.83 USD Total for all travelers

Fare(s), Surcharge(s) and Taxes

Adult traveler(s) Fare(s) and Surcharge(s) fare basis 1,301.00 USD Airline Fuel Surcharge (YQAC) 50.00 USD Total Fare(s) and surcharge(s) 1,351.00 USD

Taxes U.S. Customs Fee (YCAE) 5.50 USD U.S. International Transportation Tax - Departure (USAP) 18.00 USD U.S. International Transportation Tax - Arrival (USAS) 18.00 USD U.S. Animal and Plant Inspection Service Users Fee (XACO) 3.96 USD U.S Immigration and Naturalization Service Fee (XYCR) 7.00 USD U.S Security Service Fee (AYSE) 5.60 USD Taiwan Airport Service Charge (TWAE) 16.57 USD U.S Passenger Facility Charge (XF) 4.50 USD Total Taxes 79.13 USD 1,430.13 USD x 1 adult(s) = 1,430.13 USD Special requests 41.70 USD Total for all travelers = 1,471.83 USD Payment 1,471.83 USD by MasterCard card ************7952 Fare note(per ticket) Premium Economy Special: " FARE CONDITIONS(Per ticket) Routing U.S.A. to Asia/Australia Cabin Class Fare Family Premium Economy Special Minimum Stay No minimum stay requirement Maximum Stay 3 months Cancellation/Refund USD 150 Fee Date/Flight Change USD 100 (fare and taxes difference will be collected if any) Fee Ticket Reissue Fee USD 100 (fare and taxes difference will be collected if any) Infinity Actual miles x 100% , Actual flight sector x 1 MileageLands Upgrade by electronic miles or electronic upgrade certificate or award cheques are not allowed. Mileage (Valid on BR/B7 operated flights only. For mileage accrual information of codeshare flights or Accrual/Upgrade other , please contact EVA Air for details.) Baggage Refer to Baggage Rule for details Notice 1. Fare is applicable to the travel dates and flights (in/out) you selected . 2. Most restrictive rule applies when combined two fares. 3. Surcharge and fare/tax difference will be charged for any changes to the travel dates or flights. 4. Purchasing a new ticket may be required if changes are not comply with the rule condition. https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 2/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) 5. Non-endorsable. 6. Since UNI Air (B7) is not a member Airline, Star Alliance Airline frequent flyer members will not be able to accumulate miles/points or use Star Alliance benefit when flying with UNI Air. 7. Mileage information is applicable to Infinity MileageLands member and BR/B7 operated flight only. 8. For Premium Economy Class fare, Premium Economy Class cabin is available on BR operated flights between U.S.A./Canada/Europe and Taiwan; Segment(s) within Asia provide Economy class service only except TPE-BJS/BKK/SHA/SGN/SIN v.v. when BR/B7 flight is operated with B777-300ER. 9. Routing to/from USA:A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least 168 hours prior to the first flight departure.

Fare Family number DUS08 " Notes: 1. Please show the credit card that you paid for the ticket upon check-in at the airport. *If your credit card transaction has been successfully authorized through Verified by Visa or MasterCard® SecureCode or American Express SafeKey® or JCB J/Secure, you will NOT be required to present the credit card upon check-in at the airport. In addition, the cardholder does NOT need to be one of the travel companions.(However, if you have only entered the 3- (or 4-) digit card verification code on the back (or front) of the credit card, then you will still be required to present your credit card at the airport.)For any abnormal credit card transaction upon purchasing, an email will be sent to the email address provided as notification of the transaction error. We have the right to request the passenger/credit card holder to present the credit card used upon purchasing or the passenger/credit card holder may be requested to pay the flight ticket in cash before taking the flight. 2. Passengers who have used our advance seat selection service are requested to complete check-in procedures at least one hour before their flight is scheduled to depart. For departing from in U.S.A., we suggest you to check in two hours prior to scheduled departure time. Please contact the airport office you are departing from for the exact operating hours. 3. The price is applicable to the itinerary you selected. Any changes to the travel date or flight may require you to purchase a new ticket or to pay any surcharge and fare/tax difference. Price will be recalculated for the unused segment(s) which may not have refund value or may require a refund surcharge. Please contact our ticketing office for details. 4. Since UNI Air (B7) is not a Star Alliance member, the Star Alliance frequent flyer members will not be able to accumulate miles/points or use Star Alliance benefits when flying with UNI Air (B7). The UNI Air (B7) earned miles are only accumulated into Infinity MileageLands account and its domestic flight's segments do not have miles/sectors accumulation. 5. Baggage policies for your entire itinerary are determined by EVA Air/UNI Air. All flight sectors are applied to the following EVA Air/UNI Air baggage policies. (Below information applies to Adult/Child. Baggage information with Infant, please visit Baggage Information.) Allow two pieces of carry-on baggage for Royal Laurel/Premium Laurel/ and for Premium Economy/ Economy Class only one piece of free carry-on baggage with dimension 56 x 36 x 23 cm (22 x 14 x 9 in) or total linear dimensions 115 cm (45 in) and weight 7 kg max each. for entire journey on EVA Air/UNI Air For passenger to/from U.S.A. and Canada: each passenger has two pieces of free checked , and each baggage should not exceed the sum of the three dimensions of 158cm (62in). Weights of each baggage are limited as follows: Royal Laurel/Premium Laurel/Business Class: not exceed 32kg (70lb). Premium Economy Class: not exceed 28kg (62lb). Economy Class: not exceed 23kg (50lb). For passengers to/from regions other than U.S.A. and Canada: Royal Laurel/Premium Laurel/Business Class: 40kg (88lb) per person Premium Economy Class: 35kg (77lb) per person Economy Class: 30kg (66lb) per person * For more Baggage Information, e.g. Checked baggage, Extra baggage allowance for infinity MileageLands Diamond/Gold/Silver members and other Star Alliance members card tier, Carry-on baggage, please visit Baggage Information. For any other applicable charges from excess baggage and optional services, please visit Excess Baggage and Other Optional Fees. *Baggage embargos For transportation of fragile, dangerous items or carrying liquid, aerosol and gel on passengers or in their carry-on baggage, please visit here. During April to November for the northern hemisphere and October to March for the southern hemisphere every year, EVA Air/UNI Air suspends brachycephalic or snub-nosed dogs and cats including any cross-breeds as AVIH in this period. For more pet travel information, please visit here. 6. For itinerary including flights operated by other airlines (including codeshare flights), the baggage rule of the Most Significant Carrier (MSC),which is the marketing carrier may apply unless that carrier publishes a rule stipulating that it will be the operating carrier. For passengers whose ultimate ticketed origin or destination is a U.S.A. /Canada point, or journey involving interline https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 3/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) carrier, according to U.S.A. department of transportation (US DOT)/Canadian Transportation Agency (CTA) requirement, carriers including code-share flights must apply the baggage allowances, the free baggage allowance and fees that apply the exceptional rules governed by US DOT/CTA and determined by the first carrier. 7. Do you have any comments or suggestions? Please visit here. 8. Please visit Terms of use , Personal Information Collection Statement for Internet Ticket Purchase , Conditions of Contractand Refund Application / Inquiry. For inquiries regarding our online booking services, you might find the information you need on the Q&A page . If you cannot find the answers you need or need Special Assistance, please contact our local office(s). Thank You ! Baggage Policy Chicago to Taipei First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE: Robertshim Eisenberg FreeUPTO62LB 28KG AND62LI 158LCM Second CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE: FreeUPTO62LB 28KG AND62LI 158LCM Taipei to Chicago First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE: Robertshim Eisenberg FreeUPTO62LB 28KG AND62LI 158LCM Second CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE: FreeUPTO62LB 28KG AND62LI 158LCM Most Significant Carrier is BR (EVA Air) Baggage Disclaimer BAGGAGE ALLOWANCE AND CHARGES ARE PROVIDED FOR INFORMATION ONLY. ADDITIONAL DISCOUNTS MAY APPLY DEPENDING ON FLYER-SPECIFIC FACTORS (E.G. FREQUENT FLYER STATUS, MILITARY, CREDIT CARD USED FOR PURCHASE, EARLY PURCHASE OVER THE INTERNET, ETC.) Chicago to Taipei First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE: Robertshim Eisenberg FreeCARRY7KG 15LB UPTO45LI 115LCM Taipei to Chicago First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE: Robertshim Eisenberg FreeCARRY7KG 15LB UPTO45LI 115LCM Most Significant Carrier is BR (EVA Air) Carry-on Baggage Disclaimer BAGGAGE ALLOWANCE AND CHARGES ARE PROVIDED FOR INFORMATION ONLY. ADDITIONAL DISCOUNTS MAY APPLY DEPENDING ON FLYER-SPECIFIC FACTORS (E.G. FREQUENT FLYER STATUS, MILITARY, CREDIT CARD USED FOR PURCHASE, EARLY PURCHASE OVER THE INTERNET, ETC.)

Legend: LB = WEIGHT IN POUNDS, IN = LENGTH IN INCHES, KG = WEIGHT IN KILOS CM= LENGTH IN CENTIMETERS Optional Service

Traveler 1: Robertshim Eisenberg

Chicago - Taipei

Flight 1: Chicago - Taipei EVA Wifi_24 hours Document number: 695-4560535967

Taipei - Chicago

Flight 1: Taipei - Chicago EVA Wifi_24 hours Document number: 695-4560535968

Thank you for choosing EVA Airways Internet Booking System

EVA Air Wed, Nov 15, 2017 at 7:27 AM https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 4/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) To: [email protected] Cc: [email protected]

Confirmation for reservation

Thank you for choosing EVA Airways Internet Booking System to make your travel reservation.You can review your reservation information below. Your booking is confirmed !

Booking reservation number: T6HEAQ Booking status:Confirmed • Your trip is confirmed and the reservation is guaranteed. • Please have the booking reference number ready when contacting EVA Airways for any future modification for your trip. • If you are not a memeber of Infinity MileageLans, we sincerely invite you to join us now. EVA Air offers great rewards for our memembers: you may earn miles when you travel, use your miles for award tickets, upgrade, exchange merchandise and a broad range of benefits. As long as you log in every time, the system will automatically fill in your personal information which can save your booking time. • EVA Airways invites you to join us in protecting the environment. Please visit "Green Travel" (EVA's Carbon Offset program) for more information.

Traveler information

Mr. Robertshim Eisenberg If your membership information was incorrect, please contact our reservation or ticketing department. Frequent flyer No.: BR 1306617292

Your flight selection Chicago to Taipei Flight 1 Mon, 8 Jan 2018 Confirmed Departure: 00:20 Chicago, USA - O'Hare International Airport, terminal 5 06:00 +1 Arrival: Taipei, Taiwan - Taiwan Taoyuan International, terminal 2 day(s)

Airline: EVA Air BR 55 Duration:15:40 Premium Economy Special/Premium Boeing 777- Fare type/Cabin: Aircraft: Economy Class 300ER Booking Class: P Adult/Child 2 piece(s) per traveler Baggage

Taipei to Chicago Flight 1 Wed, 7 Feb 2018 Confirmed Departure:20:05Taipei, Taiwan - Taiwan Taoyuan International, terminal 2 Arrival: 19:45Chicago, USA - O'Hare International Airport, terminal 5 Airline: EVA Air BR 56 Duration:13:40 Premium Economy Boeing 777- Aircraft: Fare type/Cabin: Special/Premium Economy 300ER Class Booking Class: P Adult/Child 2 piece(s) per traveler Baggage

Payment details 1,471.83 USD Total for all travelers

Fare(s), Surcharge(s) and Taxes

https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 5/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase)

Adult traveler(s) Fare(s) and Surcharge(s) fare basis 1,301.00 USD Airline Fuel Surcharge (YQAC) 50.00 USD Total Fare(s) and surcharge(s) 1,351.00 USD

Taxes U.S. Customs Fee (YCAE) 5.50 USD U.S. International Transportation Tax - Departure (USAP) 18.00 USD U.S. International Transportation Tax - Arrival (USAS) 18.00 USD U.S. Animal and Plant Inspection Service Users Fee (XACO) 3.96 USD U.S Immigration and Naturalization Service Fee (XYCR) 7.00 USD U.S Civil Aviation Security Service Fee (AYSE) 5.60 USD Taiwan Airport Service Charge (TWAE) 16.57 USD U.S Passenger Facility Charge (XF) 4.50 USD Total Taxes 79.13 USD 1,430.13 USD x 1 adult(s) = 1,430.13 USD Special requests 41.70 USD Total for all travelers = 1,471.83 USD Payment 1,471.83 USD by MasterCard card ************7952 Fare note(per ticket) Premium Economy Special: " FARE CONDITIONS(Per ticket) Routing U.S.A. to Asia/Australia Cabin Class Premium Economy Class Fare Family Premium Economy Special Minimum Stay No minimum stay requirement Maximum Stay 3 months Cancellation/Refund USD 150 Fee Date/Flight Change USD 100 (fare and taxes difference will be collected if any) Fee Ticket Reissue Fee USD 100 (fare and taxes difference will be collected if any) Infinity Actual miles x 100% , Actual flight sector x 1 MileageLands Upgrade by electronic miles or electronic upgrade certificate or award cheques are not allowed. Mileage (Valid on BR/B7 operated flights only. For mileage accrual information of codeshare flights or Accrual/Upgrade other airlines, please contact EVA Air for details.) Baggage Refer to Baggage Rule for details Notice 1. Fare is applicable to the travel dates and flights (in/out) you selected . 2. Most restrictive rule applies when combined two fares. 3. Surcharge and fare/tax difference will be charged for any changes to the travel dates or flights. 4. Purchasing a new ticket may be required if changes are not comply with the rule condition. 5. Non-endorsable. 6. Since UNI Air (B7) is not a Star Alliance member Airline, Star Alliance Airline frequent flyer members will not be able to accumulate miles/points or use Star Alliance benefit when flying with UNI Air. 7. Mileage information is applicable to Infinity MileageLands member and BR/B7 operated flight only. 8. For Premium Economy Class fare, Premium Economy Class cabin is available on BR operated flights between U.S.A./Canada/Europe and Taiwan; Segment(s) within Asia provide Economy class service only except TPE-BJS/BKK/SHA/SGN/SIN v.v. when BR/B7 flight is operated with B777-300ER. https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 6/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) 9. Routing to/from USA:A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least 168 hours prior to the first flight departure.

Fare Family number DUS08 " Notes: 1. Please show the credit card that you paid for the ticket upon check-in at the airport. *If your credit card transaction has been successfully authorized through Verified by Visa or MasterCard® SecureCode or American Express SafeKey® or JCB J/Secure, you will NOT be required to present the credit card upon check-in at the airport. In addition, the cardholder does NOT need to be one of the travel companions.(However, if you have only entered the 3- (or 4-) digit card verification code on the back (or front) of the credit card, then you will still be required to present your credit card at the airport.)For any abnormal credit card transaction upon purchasing, an email will be sent to the email address provided as notification of the transaction error. We have the right to request the passenger/credit card holder to present the credit card used upon purchasing or the passenger/credit card holder may be requested to pay the flight ticket in cash before taking the flight. 2. Passengers who have used our advance seat selection service are requested to complete check-in procedures at least one hour before their flight is scheduled to depart. For departing from airports in U.S.A., we suggest you to check in two hours prior to scheduled departure time. Please contact the airport office you are departing from for the exact operating hours. 3. The price is applicable to the itinerary you selected. Any changes to the travel date or flight may require you to purchase a new ticket or to pay any surcharge and fare/tax difference. Price will be recalculated for the unused segment(s) which may not have refund value or may require a refund surcharge. Please contact our ticketing office for details. 4. Since UNI Air (B7) is not a Star Alliance member, the Star Alliance frequent flyer members will not be able to accumulate miles/points or use Star Alliance benefits when flying with UNI Air (B7). The UNI Air (B7) earned miles are only accumulated into Infinity MileageLands account and its domestic flight's segments do not have miles/sectors accumulation. 5. Baggage policies for your entire itinerary are determined by EVA Air/UNI Air. All flight sectors are applied to the following EVA Air/UNI Air baggage policies. (Below information applies to Adult/Child. Baggage information with Infant, please visit Baggage Information.) Allow two pieces of carry-on baggage for Royal Laurel/Premium Laurel/Business Class and for Premium Economy/ Economy Class only one piece of free carry-on baggage with dimension 56 x 36 x 23 cm (22 x 14 x 9 in) or total linear dimensions 115 cm (45 in) and weight 7 kg max each. Checked baggage for entire journey on EVA Air/UNI Air For passenger to/from U.S.A. and Canada: each passenger has two pieces of free checked baggage allowance, and each baggage should not exceed the sum of the three dimensions of 158cm (62in). Weights of each baggage are limited as follows: Royal Laurel/Premium Laurel/Business Class: not exceed 32kg (70lb). Premium Economy Class: not exceed 28kg (62lb). Economy Class: not exceed 23kg (50lb). For passengers to/from regions other than U.S.A. and Canada: Royal Laurel/Premium Laurel/Business Class: 40kg (88lb) per person Premium Economy Class: 35kg (77lb) per person Economy Class: 30kg (66lb) per person * For more Baggage Information, e.g. Checked baggage, Extra baggage allowance for infinity MileageLands Diamond/Gold/Silver members and other Star Alliance members card tier, Carry-on baggage, please visit Baggage Information. For any other applicable charges from excess baggage and optional services, please visit Excess Baggage and Other Optional Fees. *Baggage embargos For transportation of fragile, dangerous items or carrying liquid, aerosol and gel on passengers or in their carry-on baggage, please visit here. During April to November for the northern hemisphere and October to March for the southern hemisphere every year, EVA Air/UNI Air suspends brachycephalic or snub-nosed dogs and cats including any cross-breeds as AVIH in this period. For more pet travel information, please visit here. 6. For itinerary including flights operated by other airlines (including codeshare flights), the baggage rule of the Most Significant Carrier (MSC),which is the marketing carrier may apply unless that carrier publishes a rule stipulating that it will be the operating carrier. For passengers whose ultimate ticketed origin or destination is a U.S.A. /Canada point, or journey involving interline carrier, according to U.S.A. department of transportation (US DOT)/Canadian Transportation Agency (CTA) requirement, carriers including code-share flights must apply the baggage allowances, the free baggage allowance and fees that apply the exceptional rules governed by US DOT/CTA and determined by the first carrier. 7. Do you have any comments or suggestions? Please visit here. 8. Please visit Terms of use , Personal Information Collection Statement for Internet Ticket Purchase , Conditions of Contractand Refund Application / Inquiry. For inquiries regarding our online booking services, you might find the information you need on the Q&A page . If you cannot find the answers you need or need Special Assistance, please contact our local office(s). Thank You !

https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 7/8 11/15/2017 Gmail - EVA Air Electronic Ticket Service Information (Online Purchase) Optional Service

Traveler 1: Robertshim Eisenberg

Chicago - Taipei

Flight 1: Chicago - Taipei EVA Wifi_24 hours Document number: 695-4560535967

Taipei - Chicago

Flight 1: Taipei - Chicago EVA Wifi_24 hours Document number: 695-4560535968

Thank you for choosing EVA Airways Internet Booking System

https://mail.google.com/mail/u/0/?ui=2&ik=888e6842f0&jsver=M-xhRWn0lp0.en.&view=pt&search=inbox&th=15fbfdcbdbcf6a9a&siml=15fbfdc93d73d4… 8/8