HALLS HANDBOOK 2021-2022 CONTENTS FACILITIES IN &MOVING PRE-ARRIVALS ACCOMMODATION SERVICES Welcome CONTENTS PAGE

Laundry Wifi Inventory IN SETTLING Contents Insurance 6 storage Bicycle surfboard and Facilities Kitchen Bedroom Contents Your Reception Student Arrivals Day Arrivals atHalls Home App Accommodation Live Chat Resident FB groups Be Prepared Accommodation Contacts Accommodation Portal Officers Hall Your Halls Team Your Hall Provider Code ofStudent Conduct AccreditationUUK TV Licence TV Residence Events Life Your &Post Address Parking In Halls

6

4 2 5 7 6 6 6 5 5 5 5 5 4 4 4 4 4 3 3 3 6 8 7 7 7 7 7 6

SAFETY AND SECURITY Pests Recycling Sustainability &REPAIRS MAINTENANCE Neighbours Smoking Guests HALLS IN LIVING Bins Cleaning SUSTAINABILITY HOUSEKEEPING & Damages Response Maintenance Hall Guide User Prohibited Items In Halls Aid Support First Health aid &Mental First Safety Electrical Fire Safety Campus Security Campus Room Inspections maintenance Room access for maintenance How to report Room access Noise and Music Single Sex accommodation Times Emergency Maintenance

10

10

11

10 12 10 10 10 12 12 12 12 12 12 11 11 11 11 11 11 9 9 9 9 9 9 9 WELLBEING MAP CAMPUS Checkout &GENERAL DEPARTURES UPSU your Leaving LICENCE AND ACCOMMODATION FEE’S Student Hub Student Services Student Room Change Accommodation Early contacts Useful University Activities and Sports accommodation Returner Accommodation Summer Wellbeing Centre & Medical University Paying Rent

14

16 13 15 15 15 15 15 15 14 14 14 14 13 13 13 2 YOUR ACCOMMODATION SERVICES studying at the University of . of Plymouth. University atthe studying policiescurrent relating to living and website to onour view allsection the and procedures policies regulations, Student Please the visit of Conduct. Code Student areand by bound the toare expected behave appropriately students of Plymouth All University of Conduct Code Student The Universities website UK the visit please of Practice, Code UK version of the orto downloadinformation, afull EducationHigher sector. For further in the housing of student quality and benchmarks for management the provides and practice best outlines Code Accommodation. The for Student of Practice Code UK Universities to the up is signed of Plymouth University The Accommodation of your living out time in halls. most you to the ensure get carefully handbook in this information read the Please in. tois here you help settle Accommodation team friendly our so daunting be can time first for the Living away memories. home from many and making new friends halls community, of athriving part as youhope enjoy living studying and Welcome to your new home! We of Residence Halls Managed Welcome to University- YOU can Trust can

. 3 ACCOMMODATION SERVICES and selecting the days date to see tosee date days the selecting and yourvisiting accommodation portal by Officer aHall with appointment aconfidential book can you privately, facing be may you issues any discuss to prefer would you If complaints. and issues serious more with deal to and support toprovide - Friday Monday available are officers Hall HALL OFFICER SUPPORT teams. specialist University’s by the provided are 24/7 and security services welfare and Wellbeing community. toour exclusive giveaways, and competitions events, Life Residence team, Halls duty on your includes appointments, Hall Officer available days a year. 365 support This are and support conduct and welfare including you for support of range Team a provides Accommodation University’s the while residents, for services postal and reception provide and app Halls at Home the manage buildings, the maintain and UPP own infrastructure. accommodation academic and residential on-campus of provider UK’sProgramme), the leading Partnership UPP (University with partnership in provided are halls Our services. support non-University and University both to signposting offer and information with you toassist We available are halls. University-managed in resident a as time your throughout to help Team here are Accommodation The PROVIDER HALL UPP & TEAM ACCOMMODATION THE • queries General • • switches Trip • outs Lock • with: assist also can and times duty during campus on Team Halls based are The necessary. if Officers Hall toour issues escalate can but immediately report you issues any toresolve aim team The Plymouth. in living about questions your answer 11amof and -11pm support toprovide hours the between media social via or phone by either contacted be can and Ambassadors Hall by Student assisted are who Officers Hall Assistant of consists Your team Halls events. Life Residence of arange run as well as halls University-managed in living tostudents support today day provide Team to Halls here are duty The 11am ayear days –11pmAvailable 365 YOUR TEAM HALLS DUTY • • complaints Resolving • • • with: assist can Officers Hall convenience. your for slots evening early include and back call telephone or by zoom person, in be may These slots. available concerns e.g. excessive noise excessive e.g. concerns to response in visits Informal services toUniversity Signposting halls in Incidents Serious issues living communal with Assisting licence your about Advice have you concerns Any

[email protected]. by emailing team the with touch in get please portal the accessing regarding issues any year.the experience you If throughout in tolog required be will you as credentials in log your of note a tokeep best is It required. be you should booking toyour amendments make and appointments book rent, your topay portal the to use required be will you halls managed University- in stay your During THE ACCOMMODATION PORTAL [email protected] UPP Reception 01752 588400 (11pm –9am) EmergencySecurity only 01752 582990 UPP Francis Drake Reception 01752 582984 Reception Village Student UPP [email protected] Officers Hall [email protected] The Accommodation Team 07515 535834 11pm) – (11am Phone Team Duty Halls  ACCOMMODATION CONTACTS

4 PRE-ARRIVALS AND MOVING IN             possible. as smoothly as go your transition are here to help make Accommodation Team and daunting! The alsocan stressful be to move to University nervous), preparing little excited (and a perhaps Besides being super   Bedroom & Bathroom essentials Primark. and Wilco, Dunelm, as such shops away from minutes are we remember and stressful less moving tomake small Start halls. managed University- into move your for prepare you tohelp list check essential an together We’ve put tostart? where sure Not BE PREPARED

Toiletries

Pillows Duvet Cleaning products Toilet roll Toothbrush &toothpaste Toothbrush Towels &flannels make it homely it make to pictures and items Decorative Clothes and shoes Washing basket Mattress protector Mattress Flat bed sheet Pillow cases Duvet covers  Kitchen essentials       pop them a message to start chatting. tostart amessage them pop stay. Just your throughout and arrive you Accommodation both before questions your toanswer weekday every – 16:00 14:00 between Team Halls online are Our CHAT LIVE GILWELL  PILGIRM ROBBINS RADNOR  NEWMAN MARY  DRAKE FRANCIS halls. in and news updates your throughout stay events latest the with todate up keep and neighbours new your tomeet group Facebook resident exclusive your Join BEFORE YOU ARRIVE MATES HALL YOUR TO KNOW GET  on us Follow Facebook? on Not campus news.

Cutlery

Utensils

A frying pan or wok or pan A frying Plates and bowls Mugs &glasses Mugs Food and drink and Food Tea towels Cleaning products and

     to stay up to date with with date to up stay to help you unload and find your way. your find and unload you help to and you towelcome there be will team friendly Our smoothly. goes day the toensure slot atime and permits parking temporary maps, route city containing email an you’ll receive before weeks Afew time. same the around in move mates flat your and you so co-ordinated, journey! Day Arrivals is carefully new your of start the marks day This ARRIVALS DAY • • • • • • to: used be can it as arrival upon downloading recommend We highly store. app your from devices most on free for todownload available is It App! Halls at Home the download you sure Make APP AT HALLS HOME

Arrivals information Perform room inspections onlineAttend events notifications mail Receive maintenanceReport issues arrival on inventory your Complete

5 YOUR STUDENT RECEPTION A standard / loft room & bathroom BICYCLE AND SURFBOARD STORAGE facilities Francis Drake: 09:00:18:00 A limited number of bicycles and water- Student Village: 08:30 – 20:00 Your standard / loft room will include sports storage facilities are provided the following items free of charge. Please arrange this If you are living in the Student village with your hall reception upon arrival. your student reception is located on • Bed Please note: Bicycles and water- ‘Gibbon Street’ opposite Robbins • Desk sports equipment are not permitted Hall. If you are living on campus then • Desk chair in bedrooms or any communal areas your reception is located in Francis • Sink for health and safety reasons. Bicycles Drake hall behind Drakes Café. • A mirror above the sink must be stored in a bicycle storage Both receptions are run by the UPP • Under bed storage / storage space room within designated buildings or reception team, they are there to • Notice board the outdoor bicycle racks. If you have answer any questions relating to your • Shelving a bicycle, it is essential to insure it and accommodation, maintenance or post. • Wardrobe lock it. The will UPP work closely with the University • Curtains not cover loss or damage to items in a Accommodation team and can help • Two WC’s (per flat of 8 people) hall storage area. direct your query to a specialist • Two shower rooms (per flat of 8 member of staff when required. You can people) CONTENTS INSURANCE FACILITIES use your receptions to find out about Click here to view your insurance Residence Life events or campus news KITCHEN FACILITIES documents. Insurance cover is from the ‘What’s On’ television screen Your shared kitchen will include: provided in all University-managed located in both receptions, report • Fridge accommodation by Endsleigh maintenance and to collect your post. • Freezer Insurance. You can view your insurance Head to page 7 to find out more about • Oven cover details on our website and on the receiving post in halls. • Hob Accommodation Portal. BEDROOM CONTENTS • Microwave TV LICENCE  • Kettle Your en suite room will include the • Toaster TV Licences are not included with following items: • Iron and ironing board your accommodation. A TV licence is • A bed • Hoover required for any device, including a • A desk • Recycling bins TV, desktop computer, laptop, mobile • A desk Chair • Normal waste bin phone, tablet, games console, digital • A bin • Seating area box or DVD. If you do have any of the • A lamp • Notice Board above without a valid licence, you risk • Shelving prosecution and a maximum penalty • Curtains of up to £1,000, plus any legal costs • Wardrobe and/or compensation you may be • Under bed storage / storage space ordered to pay. To find out more about • Notice board TV Licencing in halls please see out • En suite bathroom with shower Residence FAQ’s on our website. (wet room) • A shower curtain

6 SETTLING IN and faster service. faster and secure more a provide will this as Wifi guest the than rather network wireless the to connect ‘eduroam’ to use should campus on students and staff University HALLS IN WIFI by default. accepted be will inventory the arrival, your from 72 hours within reported are faults no If possible. as soon as it complete you recommend highly we so benefit, own your for is inventory an App, Halls at Home the via inventory an You complete can arrival. of your hours 72 first the within space shared and room your of inventory an complete to You required be will INVENTORY park on campus or any of our halls halls our of any or campus on park you If holders. badge blue for campus around spaces various are There Plymouth. of centre the in limited very is parking and residence of halls our for spaces parking provide not We do PARKING email.university your received and enrolment completed have you once eduroam access to able be only will you note Please Enter your University University your Enter 3 Step 2 Step 1 Step FOLLOWING STEPS: TO LOG IN PLEASE FOLLOW THE THE FOLLOW PLEASE TO LOG IN

click ‘join’. and password account username your as address email full or username university your use should you in log to asked When ‘eduroam’ select Settings Wifi your In Plymouth, PL4 8BT Street, Gibbon Residence, of Hall Pilgrim PILGRIM: Plymouth, Devon PL4 8AP Place, Residence, of Hall Gilwell GILWELL: 6AP PL4 Devon Plymouth, Square, Portland Residence, of Hall Newman Mary NEWMAN: MARY Plymouth, DevonStreet, PL4 6AP Francis Drake Hall of Residence, James DRAKE: FRANCIS opposite Gibbon Street. Robbins below situated are and deliveries for available also are Lockers Amazon please you ensure your re-direct mail. licence your of end the At collect. to ready are and processed been have they once packages signed and large for app Halls at Home the via notification You receive will reception. Drake Franics the from post your collect Newman or FrancisMary Drake please in live you if reception, Street Gibbon the Robbins please collect your from post or Radnor Pilgrim, Gilwell, in live you If collection. upon reception student your at card ID student your present to need will you post your To collect address. hall general bythe followed number room and flat hall, name, your with marked clearly be should post All YOUR AND ADDRESS POST touch. in get please holder badge ablue are you If so. do to permitted are you where only park you that sure make please So avoid. to want will you sure are we which fined, be to liable are you then permit avalid without

to date with what we have going on! going have we what with date to up stay to inbox your on eye an keep you ensure –so you to emailed and groups on your private resident Facebook advertised are events These charge. of free are trips day and giveaways events, our of all Almost like. would you as events these of little as or many as in join can you one day from and programme, the on enrolled automatically are you accommodationUniversity-managed of resident As a flat. and course your of meet new like-minded people outside to way afantastic are events These programme. events Life Residence exclusive an together put have we halls university-managed in time your of most the make and in To settle you help RESIDENCE LIFE Plymouth, DevonStreet, PL4 8BX Gilwell 10 Residence, of Hall Radnor RADNOR: Plymouth, DevonStreet, PL4 8BZ Gibbon Residence, of Hall Robbins ROBBINS:

7 SETTLING IN to laundry to your hall reception. reception. hall your to laundry to code. any Please relating faults report access room the obtain to reception your Visit www.circuit.co.uk. website the visit can you Alternatively, download. for available is app an and Laundry byCircuit powered is This provided. facilities areChargeable laundry LAUNDRY STUDENT VILLAGE MAP Residents of Robbins Hall and Pilgrim Pilgrim and Hall Robbins of Residents 4. block Radnor behind laundrette the use can Hall Radnor of residents all and 1-5, blocks in located residents Pilgrim 2. Block in is laundry Gilwell Reception. Student the to next Drake, of Francis floor ground the on is room laundry Newman &Mary Drake Francis Pilgrim block 6. block Pilgrim to adjacent Robbins, of back the at located laundrette the use 6can block 8 GUESTS SMOKING Guests can stay overnight occasionally We operate a strict no smoking policy but should never have access to (including tobacco, vapes, e-cigarettes communal areas unless accompanied and other substances) across all by you or be left in your room. Please buildings. Please stand a minimum ensure that your flatmates are happy of 5 meters away from any building for guests to stay especially where when smoking and be respectful of facilities are shared (to ensure others. This policy includes your room, everyone's comfort and dignity). You balcony, communal areas, stairwells, are responsible for the actions and entrance areas and lobbies. Anyone behaviour of your guests and must found to be in breach of this rule may be present at all times when your be subject to a disciplinary. guests are in a University facility. Any NEIGHBOURS guest in University-managed facilities must behave in accordance with the As members the Plymouth community, University of Plymouth policies and we strive to be good neighbours and it is up to you to ensure this. We hold expect respectful interaction with our you responsible for any damage or neighbours at all times. Please do not problems that a guest may cause. If make excessive noise when returning any of your guests are disruptive, we to your hall at night as it may disturb have authority to ask them to leave those living nearby. immediately. ROOM ACCESS SINGLE SEX ACCOMMODATION If we need to enter your room we If you have selected single sex will give you a minimum of 24 hours’ accommodation you are not allowed notice, except in an emergency overnight guests of the opposite sex for your safety, for the safety of including family. others, or for essential maintenance

LIVING IN HALLS which may necessitate immediate MUSIC AND NOISE entry. University or UPP staff may Please show respect and enter communal areas at any time if consideration to your halls community reasonable and proportionate. and neighbours. If playing music, this should be played at a reasonable volume and bass. After 11pm all music and noise should be kept to a minimum to avoid the disturbance of other residents. Please remember that excessive noise could be a breach of the code of conduct.

9 HOW TO REPORT MAINTENANCE fault area. Should you want to be in and will be based on current external attendance, please let UPP know so contractor charges and you will be Maintenance is on site Monday – they can schedule an appointment given a cost breakdown. Friday 9:00 – 17:00. Please report with you. maintenance via the Home at Halls For more information on damages app, at your student reception EMERGENCY MAINTENANCE and charges please read the or by emailing UPP directly at Accommodation procedures and Out of hours emergency [email protected]. information document available on our maintenance is available from 20:00 website. For minor issues such as power cuts, – 9:00. An emergency is something freezer, water and heating failures which needs to be dealt with please contact the Halls Team from immediately. THINK! Can this wait 11:00 – 23:00. until the morning? ROOM ACCESS FOR MAINTENANCE DAMAGES

REPAIRS REPAIRS UPP can only enter your room with Following appropriate investigation your permission unless it is an any damages, caused accidentally emergency e.g. report of a leak. In or maliciously, will be charged using this case, a calling card would be the charges set by the hall provider. left so you know that we have been. A current scale of charges is clearly If you are reporting a fault, you are displayed in your student reception, granting us permission to enter the for some damages the cost can vary

MAINTENANCE RESPONSE TIMES

Priority Classification Condition Usual Response Time

Emergency Failure or need to repair which 1 hour to make safe 24 hours to constitutes a danger, health hazard restore or make suitable alternative

MAINTENANCE & or seriously affects the occupation arrangements of the premises e.g. leak or broken window

Urgent Affects amenities but does not 24 hours to make safe seriously affect occupation of the Up to 48 hours to resolve premises or the residents’ living conditions e.g. no hot water/heating

Routine (non-urgent) All other conditions e.g. change of 1 week lightbulb

10 CLEANING BINS PESTS The housekeeping team will visit Your bin bags will be provided. Please do not feed pigeons and your flat once a week to clean all Housekeeping will take out your full seagulls or disturb their nests. Ensure communal areas. They do not clean bin bags daily. Please ensure the bin that all windows are closed when your bedroom, en suite bathrooms, bag is tied ready for collection. you are not in. If a pest does get or studio flats. You will be notified of into your flat, please report it to UPP SUSTAINABILITY the day of your clean via the kitchen immediately. poster. Before your housekeeper We are a leading, award-winning visits, please ensure there is no university for sustainability – washing up in the sink and the establishing ourselves as the surfaces and floor are as clear as they ‘sustainable university’. We are can be. committed to sustainability throughout the campus. We highly Please make sure hallways are kept encourage you to do your bit for clear for fire safety purposes. Any the planet by ensuring that water items left in your hallways will be and energy is not wasted in our moved by the housekeeping team as halls of residence, please consume they pose a risk to your safety should responsibly. and evacuation be required. RECYCLING Throughout the year, please ensure you: Details of recycling methods can be found in every flat. Please ensure you • Keep your room and en suite clean put glass in the correct bin and this and tidy will be removed by your housekeeping • To do your washing up after eating or team. social gatherings • Clean spillages and keep surface ROOM INSPECTIONS areas clear SUSTAINABILITY Room inspections take place during • Keep the extractor fan on when the Easter Spring break and at the cooking end of your licence by UPP teams. • Organise your recycling and put any These inspections are to gauge the

HOUSEKEEPING & broken glass in cardboard and mark it condition of your room and communal clearly for the housekeepers to see to areas (shared toilet and shower if help avoid risk of injury. applicable, corridors and kitchens) to • Upon departure you are expected give you a guide of anything that may to leave your room, en suite and require attention before you leave at communal facilities in a clean and tidy the end of your licence, and to identify state. anything that may incur a charge. More information regarding room inspections will be emailed to you prior to them taking place.

11 CAMPUS SECURITY Whilst fire alarms and evacuations can FIRST AID & MENTAL HEALTH FIRST be disrupting, they ensure your safety. AID SUPPORT Security are onsite 24 hours a day To keep fire alarms to a minimum, 7 days a week, 365 days a year. Our If you require first aid while in halls ensure your kitchen is well ventilated security staff make regular visits to on- please call Campus security - while cooking and avoid excess steam campus halls and areas surrounding 01752 588400 when showering where possible. halls to ensure your safety. They All of our security staff are first should be your first point of contact ELECTRICAL SAFETY aid qualified and mental health for the following reasons: We do not offer a service to PAT test first aid trained and respond to all • Serious incidents in halls student electrical appliances however emergencies. • Out of hours support (11pm-9am) e.g. PAT testing of electrical appliances PROHIBITED ITEMS IN HALLS lockouts, noise complaint provided by Accommodation in our • To alert them of any suspicious halls is conducted annually. The following items are prohibited in SAFETY behaviour university-managed accommodation: To ensure electrical safety in halls • For First Aid please: • Firearms (real or replica, including In an emergency, please dial 999 airsoft and paint-ball devices) • Do not overload extension leads • Fireworks FIRE SAFETY • Ensure that any electrical appliance • Fuel that plugs into the wall socket has a Prior to arrival, you will be required to • Non-British standard adaptors or fused 3 plug pin complete the fire safety module on the extension leads

SECURITY & SECURITY • Ensure they do not exceed 230v accommodation portal. This module • Deep fat fryers • Please alert the Halls team or your is essential and must be completed by • Candles, incense or open flames student reception if you experience all hall residents to ensure everyone’s • Supplementary heaters any electrical faults in your flat. safety. • Domestic appliances (for example COMPLAINTS AND SAFETY kettle, mini fridge, toaster and A fire action notice can be found on the PROCEDURES microwaves) back of your bedroom door. In the event • Plug-in air fresheners of a fire alarm, please evacuate the Please refer to the 'Accommodation • Barbecues building as soon as possible and meet at Procedures' document for more • Plug in fairy lights your designated assembly point. information on the following points: • Dart board and darts For safety reasons, please do not • Your accommodation licence Please note this list is not exhaustive, wedge open fire doors or tamper with • Complaints if you are unsure if an item that you fire equipment. Fire doors and fire • Discipline process would like to bring is appropriate, equipment are there for the safety of the • Bomb alerts please get in touch with the Residence building and its occupants and therefore • Raising concerns about Life team. must not be tampered with. Failure to exploitation, radicalisation, harm or follow this guidance may result in a abuse HALL USER GUIDE disciplinary. Further details regarding To access your Hall user guide, or to fire safety, your assembly point and find out more about fire and electrical evacuation plan can be found at your safety in halls please head too the student reception and on your kitchen Accommodation Resources page on posters. our website. 12 ACCOMMODATION FEES AND LICENCE your debt. company managing in a third-party result will this todo Failure agreement. licence your of end by the full in paid be must fees rent and binding legally are licence your of terms The wellbeing. personal your affect can control of out get debt and finances your letting further, you advise wecan so possible Accommodation team as soon as the contact please payment, a rent making difficulties having are you If 30/04/22. and 29/01/22 the instalments room on then 2 further securing on rent advanced 2week the 2 EXCHANGE: SEMESTER 2021. October 30th on balance remaining the then and room the securing on rent advanced a 2week 1 EXCHANGE: SEMESTER licence. the signing in September rather than at the point of arrival on payment rent advanced week a2 pay students Returning licence. a41, on week 43 42 or students new all of typical are above instalments The 2022 April 30th 2022 January 29th 2021 October 30th (on licence) your signing Payment Rent Advanced 2 week following dates: the on due be will Your payments rent received. been have loans student your payments are usually required just after These portal. accommodation the via made tobe need will that instalments four into Your fee’s split be rent will PAYING RENT pay students students pay students

options you. with your discuss can they and Officer aHall with portal accommodation the on appointment an book please rooms, moving considering still are you time this after If weeks. a few take can home new your into Settling ROOM CHANGE following your departure. by apanel made are decisions and by independentsupported evidence be must licence from released to be requests all note Please licence. your toterminate eligible be may you which under terms the out lays agreement Your licence halls. in experience your improve and concerns any resolve to totry opportunity the we have so appointment Officer aHall book Youaccommodation portal. should the on information leaver early the read Please rent. remaining your for liable be will you likely is early, it halls leaving considering are you If EARLY LEAVING YOUR ACCOMMODATION 13 WELLBEING to the appropriate services. appropriateto services. the Team you signpost can who Halls the contact to start, are of where unsure help but wellbeing. Ifyou’re of in need your toinformation support advice and of support, arange offers Plymouth of University the student, another or are about worried If you’re of in support need here when you need us. weare so lists, waiting minimal ensure to hard wework support, pastoral and groups appointments, counselling assessments, health mental We offer OFFER WHAT WE 01752 583333 on security call times these of outside below. emergency For an number the on call or hub student tothe go please student, afellow for concerns urgent have or urgently someone tosee need you If hours. working during campus on and duty on advisor health amental is There –4.30pm 9am Friday – 5pm, 9am –Thursday Monday available: are services These Support. Spiritual and Pastoral and post listening the team, counselling team, health amental of compromise services university These SERVICES STUDENT list of services. of list full and hours opening our for website the toFriday. Visit Monday open is which Hub Student the via accessed be can services Most University. the at tostudents available resources and services of arange are There you. help to pleased be will team impartial and confidential friendly, Our small. too is question no and big, too is issue No University. at time your of out most the toget you tohelp here are advisers dedicated Our queries. academic non- your all for contact of point first University’s the is Library, Hayne Seale- Charles the of floor ground the on located Hub, Student The STUDENT HUB plymouth.ac.uk them via email - spiritualsupport@ contact can you services support Spiritual and Pastoral To contact plymouth.ac.uk By emailing studentservices@ 01752 587676 –By Calling advisor health mental duty the for ask and services student Call form referral online the Complete SUPPORT &ACCESS TOUCH IN TO GET HOW • • • • following areas: the in support and advice offer also they events hosting and organising an as well As Union. Students Plymouth of University your is UPSU The UPSU appointment. an need you until wait not do arrive, you when GP the with register Please 1752+44 222341. on directly Centre Medical University the contact appointments, medical emergency –for aGP with (1stregister can floor), you here Centre Wellbeing the within located is Centre Medical University The CENTRE &WELLBEING MEDICAL UNIVERSITY Wellbeing advice Academic Accommodation Private management Student finance and money 14

SUMMER ACCOMMODATION CHECKOUT UNIVERSITY USEFUL CONTACTS We offer summer accommodation to At the end of your licence agreement, UPP Student Village Reception students on a weekly basis, this may you will need to ensure that your room 01752 582984 not be in the same hall as you are has been emptied of all possessions UPP Francis Drake Reception currently living in. Details and prices and is left in a clean state, anything left 01752 582990 will be emailed to students living in in your room will be disposed of. halls during the final term if you wish Halls Team Please return your key in an envelope to book. 07815 535834 clearly marked with your name LIVE IN HALLS AGAIN NEXT YEAR and room number to your student Campus Security reception. Please collect a key return 01752 588400 Returner accommodation is available receipt and retain this (for your own to all residents who would like to Student Services benefit) until your room has been return and live in halls after their first 01752 587676 USEFUL checked and formal check out year, usually at a discounted rate. [email protected] procedures have been completed. More information regarding Returner Library Services If your student reception is closed accommodation and offers are 01752 88588 at the time you would like to return emailed to all residents around the your key and it is before 11pm, please Local hospital - Derriford end of the first term. contact the Halls Team who will take UPSU Benefits of booking returning receipt of your key and provide you 01752 588388 accommodation include: with a key return receipt. Dental emergency • Book as a group and live with friends SPORTS AND ACTIVITIES 01392 822348 • Accommodation you already know The SU Gym located on campus and trust Campus Gym offers discounted membership • Exclusive returner booking offers 01752 588510 rates during fresher’s, exclusive to DEPARTURES & DEPARTURES Please note that we are unable to University-managed hall residents. Police 101 or in an emergency 999 INFRORMATION accept bookings for summer Information about this will be emailed NHS 111 or in an emergency 999 accommodation or returner to all residents after arrivals. If you are accommodation from students who's interested in getting involved in a club Samaritans account is in arrears, or from those or society head to the UPSU website 116 123 who have been subject to conduct to find out what’s available here at processes during their stay in halls. Plymouth.

15 Wellbeing BEDFORD PARK Centre Endsleigh Place University halls EAST Kirkby Freshlings of residence Plymouth Railway Station ( 2 mins) ROAD Terrace Nursery Emdeck Building ( 5 mins) NORTH University buildings Hepworth Kirkby Central Park ( 10 mins) Place House Student Nancy Cycle parking Village Astor Drake’s Place A386 Portland Francis External steps Reception NAB Reservoir Villas Drake ARMADA ST B3250 Laundry T S S E M A J A B S Pedestrian crossing A L Rolle Mary T A PORTLAND VILLAS L Underpass/ S C Newman L H Rolle R I Pedestrian access O Plaza PV Drake’s Place H A C University D Marquee Gardens catering outlets Fitzroy Portland FZB Square H B T New Engineering Sherwell R and Design PSQ Centre O NORTH GREENBANK SHC N CROSS Facility (NEDF) Construction Site Brunel A ADDISON RD BRL Charles Seale- Students’ Mount St N N Hayne Union R R Primary E E T Library Main School ST S Marine E E Hall H MB MOUNT STREET W W C GIBB A ON O LA R Davy NE P Gilwell P Smeaton DYB A SMB 3 4 COBOURG STREET J A M E S S T 74 3 Reynolds A Link The 2 2 Radnor Copthorne House 1 0 Scott Hotel T 7 1 SCB M S STREETPilgrim

1 L 3 L 2 T L E TAVISTOCK PLACE S W L 8 Roland The Box I Radnor R K 4 Levinsky (Museum, Gallery Robbins G 3

ARMADA WAY ARMADA and History Armada Way RLB G H J 5 9 4 Shopping Centre Centre)

GIBBON F E D Student Thomas 5 St Luke’s Q Village A3 DRAKE C Pitts 74 CIRCUS Reception P N Hall 6 6 RADNOR PLACE Moneycentre R E Pilgrim G E N T

M AY F L O WHalls E R of Residence MapS T R E E T Jigsaw S T R E E T Park Plymouth CentralCCTV Librarycameras are in operation on the University campus. Coach Images are monitored for the purpose of crime prevention and Station Plymouth public safety. For further information contact 01752 588400. Regent St ( 2 mins) CHARLES ST College Car Park Plymouth0 metres 150 of Art CITY The Barbican Drake Circus Coach Cookworthy ( 10 mins) Shopping Centre TRAFALGAR ST CENTRE CONSTATINE ST Coxside Marine Station ( 20 mins) HAMPTON ST CKY Station© Crown copyright and database rights 2021 Ordnance Survey (100025252). Compiled and drawn by the GeoMapping Unit ([email protected]). Last revision May 2021. I N E CONSTANT