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16 17 c 18 1 19 20 2 21 6 3 1 4 I 5 II 22 6 3 23 7 b 24 8 5 2 III 9

a IV 25 10 4 26 11 27 12 28 29 30 13

14 EPAC FAHRRÄDER (ELEKTROMOTORISCH UNTERSTÜTZTE RÄDER) - EN 15194 15 PEDELEC EPAC (ELECTRICALLY POWER ASSISTED CYCLES) - EN 15194 COMPONENT DESCRIPTION

Frame: Suspension fork: STEVENS ORIGINAL-BETRIEBSANLEITUNG 1 Top tube 4 Chainstay a Motor I Fork crown STEVENS TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS 2 Down tube 5 Rear stay b Rechargeable battery II Stanchion tube III 3 Seat tube 6 Head tube c Display and Lower leg Weitere Informationen finden Sie in den Anleitungen auf der beiliegenden CD-ROM control element IV Drop-out For more information see the operating instructions on the enclosed CD-ROM

1 Saddle 13 Chain Wheel: 2 Seat post 14 Crank arm 25 Quick-release/ 3 Seat post clamp 15 Pedal thru axle 4 Pannier rack 16 Stem 26 Reflector ring 5 Rear light 17 Handlebars 27 Rim 6 Mudguard 18 Front light 28 Tyre 7 Lock 19 Brake lever 29 Spoke 8 Rear brake 20 Shifter 30 Hub 9 Rotor 21 Headset 10 Kickstand 22 Valve 11 Cassette sprockets 23 Front brake 12 Rear derailleur 24 Rotor S - 2 | English English | S - 3

TABLE OF CONTENTS Component Description ...... S - 1 Imprint ...... S - 2 General Safety Instructions...... S - 4 Intended Use...... S - 6 Before Your First Ride...... S - 11 Before Every Ride...... S - 15 After an Accident...... S - 18 Riding a STEVENS Pedelec – Special Features...... S - 20 Riding with Drive Assistance...... S - 20 Range – Useful Information for a Long Ride ...... S - 20 Riding without Drive Assistance...... S - 21 Useful Information for Proper Handling of the Battery...... S - 22 Riding a STEVENS Speed Pedelec – Special Features...... S - 24 Transport of the STEVENS Pedelec...... S - 25 By Car ...... S - 25 By Train / By Public Transport...... S - 26 Editor By Plane...... S - 26 STEVENS Vertriebs GmbH Servicing and Maintenance...... S - 27 Asbrookdamm 35 Place of jurisdiction Hamburg STEVENS Speed Pedelecs – Special Features...... S - 28 D-22115 Hamburg Amtsgericht (District Court) Hamburg HRB52130 Phone: 040-716070-0 Tax ID: 46-760-00351 Drive Maintenance and Care ...... S - 28 Fax: 040-465314 VAT ID: DE157760068 Warranty and Guarantee for STEVENS Bikes...... S - 29 [email protected] WEEE-Reg.-No. DE65306856 Warranty...... S - 29 www.stevensbikes.de Registered office: 22115 Hamburg A Note on Wear...... S - 29 Imprint Terms of Guarantee of STEVENS Vertriebs GmbH...... S - 31 Edition 5, April 2017 Which parts and damages are protected under the guarantee and how long is the period of guarantee?. . . S - 31 What are our services under this guarantee?...... S - 32 Editor: STEVENS Vertriebs GmbH © Text, concept, photos and graphic design: Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH Further terms of condition to be considered ...... S - 32 STEVENS “Crash Replacement” Program...... S - 32 © Technical details in the text and illustrations of these operating instructions are subject to change. Liability of the editor, the editorial team and other third parties for contributions in this booklet and resulting damage Conditions for the program:...... S - 33 whatsoever shall be excluded, unless in the event of gross negligence. No part of this publication may be reprinted, Checking the Motor Number/Motor Type Identification...... S - 34 translated, copied or transmitted in any form or by any means, electronic, mechanical, by hand or otherwise for Bike Card ...... S - 35 another business purpose without prior written permission of the author and the editor. Handover Report...... S - 36 S - 4 | English English | S - 5

General Safety Instructions This manual cannot teach you how to ride the pedelec. Be aware that riding a pedelec is an activity that can also be dangerous, in particular on public roads. You Dear Customer, should therefore stay always in control of your STEVENS pedelec. Be aware from the In purchasing this STEVENS pedelec you have chosen a product of high quality moment you set off that you ride at a higher speed. Always keep this fact in mind and technology. Each component of your new STEVENS pedelec has been designed, and ride considerately! manufactured and assembled with great care and expertise. Your STEVENS dealer gave the pedelec its final assembly and adjustment to guarantee proper operation Like any sport, involves the risk of injury and damage. Keep this in mind. and many enjoyable riding experiences with complete peace of mind from the very When you decide to ride a STEVENS pedelec you need to accept the risk inherent to first metres. cycling. Note that on a STEVENS pedelec you have no protection technique around you (e.g. ABS, bodywork or airbag) like you have in a car. Therefore, always ride This manual contains a wealth of information on the proper use of your STEVENS carefully and do respect the other traffic participants. Never ride under the influence pedelec, its maintenance and operation as well as interesting information on its of prescription drugs, drugs, medication, alcohol or when you are tired. Do not ride design and engineering. Read this manual thoroughly. We are sure that even if you with a second person on your STEVENS pedelec and never ride without having both have been cycling ( or pedelec) all your life you will find useful and detailed hands on the handlebars. information. STEVENS pedelecs differ markedly from usual bicycles. Observe the legal regulations concerning off-road cycling. These regulations Note: Therefore, before setting off on your new STEVENS pedelec, read at least chap- may differ in each country. Respect nature when riding off-road. Only use your ters and “Before Your FIRST Ride” “Riding a STEVENS pedelec – Special Fea- pedelec on signposted, well maintained trails and hard-surface roads. You find the compre- tures” in this translation of the original operating instructions. For more information hensive STEVENS user read chapter “Operation” in the BOSCH system instructions or chapter “Method of manuals, the instructions use” in the SHIMANO STePS system instructions on the enclosed CD-ROM. of the component and motor manufacturers as To have as much fun as possible during cycling, be sure to carry out the func- well as the respective tional check described in chapter “Before EVERY Ride” before setting off on the weblinks on the CD- STEVENS pedelec. ROM which is enclosed with the translation of Even a manual as big as an encyclopedia could not describe any possible com- the original operating bination of bicycle models and components or parts on the market. It therefore instructions. focuses on your newly purchased STEVENS pedelec and standard components and provides useful information and warnings. When doing any adjusting and servic- Note: ing, be aware that the detailed instructions provided in your manual only refer to Note: this STEVENS pedelec. The information included here is not applicable to any other Register your bicycle or pedelec type. As bicycles come in a wide variety of designs with frequent Read in any case the de- STEVENS bike on model changes, the routines described may require complementary information. Be tailed general STEVENS www.stevensbikes.de. user manual that you You will be informed sure to also observe your general STEVENS user manual as well as the instructions of the component suppliers that you have received from your STEVENS dealer. have received from your about technical up- STEVENS dealer. grades, if necessary. Be aware that these instructions may require further explanation, depending on the experience and/or skills of the person doing the work. For some jobs you may require additional (special) tools or supplementary instructions. This manual cannot Danger: Note: teach you the skills of a bicycle mechanic. For your own safety, Keep the translation of never do work on your Before you set off, let us point out a few things that are very important to every these original operating bicycle unless you feel cyclist: Never ride without a properly adjusted helmet and without glasses and take instructions for future absolutely sure about it. care to always wear suitable clothing. As a minimum you should wear straight cut reference and hand it If you are in doubt or if trousers and shoes fitting the pedal system. Always ride carefully on public roads over to the respective you have any questions, and observe the traffic rules so as not to endanger yourself or others. user, in case you sell, contact your STEVENS lend or pass on the dealer. pedelec otherwise.

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Intended Use STEVENS E-mountain bikes Danger: • Due to their design and fittings,STEVENS E-mountain bikes of the categories 5 E Keep in mind that every bicycle or pedelec type is built for a specific intended and 6 E are not always suitable for being used on public roads. If you want to use STEVENS bikes of the use. Be sure to use your STEVENS pedelec only according to its intended use, as category 1 E are not them on public roads, these bikes must be fitted with the prescribed equipment. suitable for off-road use, the STEVENS pedelec may otherwise not withstand the stress, fail and cause an Observe the traffic rules when riding on public roads. For more information read jumps, slides, stair rid- accident with unforeseeable consequences! Using it for another than the intended chapter “Legal Requirements for Riding on Public Roads” in your comprehen- ing, stoppies, wheelies, use will also void the warranty. tricks etc.! sive STEVENS user manual on the enclosed CD-ROM. Category 1 E: STEVENS E-city and E-trekking bikes • The permissible overall weight (pedelec incl. luggage and rider) should not This category describes STEVENS E-city and E-trekking bikes. STEVENS E-Triton, exceed 140 kg (308.6 lbs). Under certain circumstances the permissible E-Lavena, E-Caprile, E-Courier, E-Cito, E-Circle and E-Molveno. maximum weight can be further limited by the component manufacturers’ rec- ommendations for use. • The permissible overall weight (pedelec incl. luggage and rider) should not exceed 140 kg (308.6 lbs). Under certain circumstances this permissible overall weight can be further limited by the component manufacturers’ recommenda- Category 5 E: STEVENS E-cross-country, E-marathon and E-touring mountain tions for use. bikes • STEVENS E-city and E-trekking bikes are designed for a trailer load of 40 kg This category describes STEVENS E-cross-country, E-marathon and E-touring Danger: (88.2 lbs) without and 80 kg (176.4 lbs) with trailer brake. mountain bikes and is typically represented by STEVENS E- hard- tails and full suspension STEVENS E-bikes with short suspension travel. STEVENS STEVENS bikes of the category 5 E are not Category 4 E: STEVENS E-cross bikes E-Scope, E-Agnello, E-Juke, E-Cayolle, E-Wave, E-Stoke and E-Pordoi. This category describes STEVENS E-cross bikes. They have 28-inch wheels with suitable for use on narrow tyres. The tyre width is 28 to max. 42 mm. STEVENS E-8X, E-6X and E-6X Tour. STEVENS E-cross-country, E-marathon and E-touring mountain bikes are suit- blocked terrain, for high able for off-road use, but not for blocked terrain, tricks, stair riding etc. as well as and long jumps, slides, STEVENS E-cross bikes are intended for hard-surface terrain, i.e. for tarred training and competitive use in the categories freeride, dirt, downhill. STEVENS bikes stair riding, stoppies, wheelies, tricks etc.! roads and bicycle lanes or gravel field tracks, where the wheels do not lose ground of this category can be used on surfaces permitted for bikes of the categories 1 and contact. In addition, they are well suited for well paved gravel paths and forest roads 3 and are in addition suitable for rough and unpaved terrains. Sporadic jumps are as well as off-road trails with a slight slope where a temporary loss of tyre contact also included in the field of use of these STEVENS bikes. But particularly inexperi- Note: with the ground due to small steps may occur. They are not suitable for off-road use enced riders doing jumps may land inappropriately, thus increasing the acting forces (mountain bike use), namely for all mountain, , downhill (DH), freeride, dual significantly which may result in damage and injuries. We recommend that you train Inform yourself at slalom, downhill/freeride parks, jumps, drops and in bike parks etc. your skills in a riding technique course. If necessary, ask your STEVENS dealer to www.stevensbikes.de inspect your STEVENS bike at shorter intervals than according to the service and and check the category • Due to their design and fittings, STEVENS E-cross bikes are not always suit- maintenance schedule. your STEVENS bike able for being used on public roads. If you want to use them on public roads, belongs to. these bikes must be fitted with the prescribed equipment. Observe the traffic • For full suspension STEVENS E-mountain bikes and carbon bikes trailers are rules when riding on public roads. For more information read chapter “Legal not permitted. Requirements for Riding on Public Roads” in your comprehensive STEVENS user manual on the enclosed CD-ROM. • The permissible overall weight (pedelec incl. luggage and rider) should not exceed 140 kg (308.6 lbs). Under certain circumstances the permissible max- imum weight can be further limited by the component manufacturers’ recom- mendations for use. Danger: STEVENS bikes of the • STEVENS E-cross bikes are designed for a trailer load of 40 kg (88.2 lbs) with- category 4 E are not out and 80 kg (176.4 lbs) with trailer brake. suitable for off-road use, jumps, slides, stair rid- ing, stoppies, wheelies, tricks etc.!

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Category 6 E: STEVENS E-enduro and E-all mountain bikes Note that there are different types of pedelecs and e-bikes which are subject to This category describes STEVENS E-enduro and E-all mountain bikes. Full sus- different legal framework conditions. Check the class of your STEVENS pedelec or pension STEVENS E-mountain bikes with medium suspension travel are typical for e-bike in the bike card. Keep the specific regulations for your pedelec/e-bike class this category. STEVENS E-Whaka and E-Sledge. in mind when riding on public roads and through the landscape.

STEVENS E-enduro and E-all mountain bikes are designed for off-road use (Alp- 1. Pedelecs (Pedal Electric Cycles) or EPACs (Electrically Power Assisted Cycles) cross etc.). STEVENS bikes of this category can be used on surfaces permitted for are bicycles with auxiliary drive that only switches on when the pedals are moved bikes of the categories 1, 3, 4 and 5. Furthermore, STEVENS bikes of this category by the rider. When you stop pedalling, the motor switches off. are suitable for very rough and partly blocked terrain with steeper slopes and higher speeds as a result thereof. Regular jumps by experienced riders are no problem for In the UK pedelecs are also referred to as EAPCs (Eletrically Assisted Pedal Cycles). these STEVENS bikes. The regular and durable use of these STEVENS bikes in bike parks must however be excluded by STEVENS. In addition, these STEVENS bikes are A driving licence is not required for riding a pedelec, if the motor assistance not suitable for tricks, stair riding etc. as well as training and competitive use in the switches off automatically at a speed of 25 kph/15 mph. You do not need reg- categories freeride, dirt, downhill. istration (MOT certificate and tax disc in the UK) or insurance either. Do not confuse your pedelec with a “speed pedelec” (see item 2.). All regulations that apply to bicycles, also apply to pedelecs. Wearing a helmet is recommended, • For full suspension STEVENS E-mountain bikes trailers are not permitted. but not compulsory. Note:

Most pedelecs are designed for cycling exclusively on lanes and roads with a For more information smooth surface. Only use trails that are allowed for bicycles. In general, typical about the intended use of your STEVENS pedelecs are not suitable for off-road use. Using typical STEVENS pedelecs off- Danger: pedelec as well as the road can result in crashes with unforeseeable consequences. permitted overall weight Due to the higher (rider, STEVENS pedelec stresses, these and luggage) see the STEVENS bikes of bike card and chapter category 6 E should “Before your First Ride”. be checked for possible damage after every ride. Two Caution: inspections per year Your STEVENS pedelec is at least carried out by approved in principle for your STEVENS dealer Danger: mounting a child seat! are obligatory. Your STEVENS dealer Do not modify or manipulate (“tune”) your STEVENS pedelec. Risk of accident! will be pleased to rec- Modifications and manipulations will render the warranty void and result in a loss of ommend and assemble the private liability insurance cover. In this case you may possibly no longer use your you suitable models for STEVENS pedelec on public roads. your STEVENS pedelec.

Caution: Caution: Keep in mind that both the BOSCH as well The weight distribution on STEVENS pedelecs differs markedly as the SHIMANO STePS system will switch from the weight distribution on bicycles without drive assistance. A off after a certain period of time without STEVENS pedelec is markedly heavier than a bicycle without drive power output for reasons of saving. assistance. For this reason pushing, lifting and carrying the STEVENS The system is restarted by pressing the pedelec is more difficult. Bear this in mind when loading your ON/OFF button once. pedelec into a car and unloading it or when mounting it on a bicycle carrier system. S - 10 | English English | S - 11

STEVENS Allround pedelecs are designed for cycling exclusively on lanes and With STEVENS speed pedelecs you must not use cycle lanes in built-up areas. In roads with a smooth surface. Only use trails that are allowed for bicycles. For off- addition, you must not use one-way streets in the opposite direction, even when Caution: road use only STEVENS Offroad pedelecs are suitable. Using STEVENS Allround they are allowed to bicycles. You must not use your STEVENS speed pedelec on pedelecs off-road can result in crashes with unforeseeable consequences. lanes which are closed to motor vehicles, and . You must If your STEVENS speed only use your STEVENS speed pedelec on public roads and on private premises, pedelec does not look The starting or push assistance provides help during pushing the STEVENS if authorised by the owner. like a typical city or trekking bike (see pedelec or when doing a hill start, even without pedalling, up to a speed of 6 kph / cover), read the chapters 3.7 mph. For riding on public roads these STEVENS pedelecs are not required to When riding STEVENS speed pedelecs wearing a suitable cycle helmet (crash “Intended Use” and “Be- be insured. helmet in the UK) is compulsory. Be sure to also read chapter “Riding a STEVENS fore Your First Ride“. Speed Pedelec – Special Features”. Inform yourself in the country where you intend to use your STEVENS pedelec about the respective legal regulations. STEVENS speed pedelecs are designed for cycling exclusively on lanes and roads with a smooth surface. Only use trails that are allowed for speed pedelecs/­ Note: 2. Speed pedelecs are considered to be motor vehicles or according to EU law e-bikes. Typical STEVENS speed pedelecs are generally not suitable for off-road For more information as “light with low power” (L1e) with auxiliary motor which provide use. Using STEVENS speed pedelecs off-road can result in crashes with unfore- about the intended use assistance to the rider even beyond a speed of 25 kph to max. 45 kph / 15 mph seeable consequences. of your pedelec as well to max. 28 mph, as long as you continue pedalling. Without pedalling a speed as the permitted overall pedelec provides assistance to a maximum speed of 20 kph / 12 mph. Inform yourself in the country where you intend to use your STEVENS speed pedelec weight (rider, pedelec about the respective legal regulations. and luggage) see the Speed pedelecs are considered as motor vehicles (class L1e) in accordance BOSCH or SHIMANO STePS system instruc- with EU Directive 2002/24/EC, require registration or an EU type approval and tions on the enclosed are therefore subject to strict regulations relating to the replacement of compo- Danger: CD-ROM and read nents and changes. In the UK for riding on public roads these STEVENS speed Do not modify or manipulate (“tune”) your STEVENS speed pedelec. Risk of accident! chapter “Before Your pedelecs are required to have a tax disc, a number plate and a MOT certifi- Modifications and manipulations will render the warranty void and result in a loss of First Ride”. cate. In addition, you need a driving licence (cat. AM) to ride a STEVENS speed the private liability insurance cover. In this case you may possibly no longer use your pedelec. In the UK the legal age to ride a speed pedelec is 16 years. For more STEVENS speed pedelec on public roads. Note: information contact your local driving licence office.

The regulations and rules for pedelecs and Before Your First Ride speed pedelecs are be- 1. Your STEVENS pedelec is designed for a maximum overall weight of 140 kg ing revised permanently. including rider, luggage and STEVENS pedelec. Read the daily press (308.6 lbs) to keep you informed about current legislative 2. If you want to use your bicycle on public roads, it has to comply with the respec- changes. tive legal requirements. These requirements may vary in each country. The fit- tings of your STEVENS pedelec are, therefore, not necessarily complete. Ask your STEVENS dealer for the laws and regulations applicable in your country or in the country you intend to use the STEVENS pedelec. Have your STEVENS pedelec Note: equipped accordingly, before using it on public roads.

It is recommendable that Caution: Note: you take out a private 3. The rechargeable battery of your STEVENS pedelec must be charged before you liability insurance. Make STEVENS pedelecs are approved for towing trailers up Read in any case set off for the first time. Are you familiar with the handling and mounting of the sure your insurance to 40 kg (88.2 lbs) trailing load (towed load). STEVENS also the BOSCH or rechargeable battery? Before you set off for the first time, check whether the grants coverage for advises you to use only trailers with brakes. In the case SHIMANO STePS sys- battery is properly mounted, that it has engaged audibly and that it is locked. these kinds of damage. of the E-Fully models trailer towing is not permitted. If tem instructions on the Contact your insurance you are in doubt or if you have any questions, contact enclosed CD-ROM. agency. your STEVENS dealer. S - 12 | English English | S - 13

For more information read chapter “Inserting and removing the battery pack” in 7. Are you familiar with the type and functioning of the gears? Ask your STEVENS the BOSCH system instructions or chapter “Charging the battery” in the SHIMANO dealer to explain you the gear system and make yourself familiar with your new STePS system instructions on the enclosed CD-ROM. gears in an area free of traffic, if necessary.

4. The functions of your STEVENS pedelec are operated with the buttons on the For more information read chapter “The Gears” of your general STEVENS user drive HMI or on the command console. Are you familiar with all functions and manual and the operating instructions on the enclosed CD-ROM. displays? Check whether you know the functions of all buttons on the drive HMI or on the command console. 8. Are saddle and handlebar properly adjusted? The saddle should be set to a height from which you can just reach the pedal in its lowest position with your For more information read chapter “Product Description and Specifications” in the heel. Check whether your toes reach to the floor when you are sitting on the BOSCH system instructions or chapter “Switching between cycle computer oper- saddle. Your STEVENS dealer will be pleased to help you, if you are not happy ations and modes” in the SHIMANO STePS system instructions on the enclosed with your seating position. CD-ROM. For more information read chapter “Adjusting the Bicycle to the Rider” of your gen- 5. Your STEVENS pedelec has a push assistance. The push assistance provides eral STEVENS user manual on the enclosed CD-ROM. help during pushing your STEVENS pedelec. Are you familiar with the push assis- tance? 9. If your STEVENS pedelec is equipped with clipless or step-in pedals: Have you ever tried the shoes they go with? Do not set off until you have practised engag- For more information read chapter “Switching the Push-assistance mode On/Off” ing and disengaging the shoes from the pedals in standing. Ask your STEVENS in the BOSCH system instructions or chapter “Assist mode” in the SHIMANO STePS dealer to explain you the pedals. system instructions on the enclosed CD-ROM. For more information read chapter “The Pedal Systems” of your general STEVENS 6. Are you familiar with the brake system? Have a look at the bike card and check user manual and the operating instructions on the enclosed CD-ROM. whether the brake lever of the front brake is on the side you are used to (right Danger: or left). If it is not, have it modified by your STEVENS dealer before you set off Note that in wet for the first time! Your new STEVENS pedelec is equipped with modern brakes conditions the brake which may be far more powerful than those you were used to so far. Be sure to performance is less first practise using the brakes on a level, non-slip surface off public roads. Slowly effective and the tyre approach higher brake performances and speeds. grip reduced. Keep this fact in mind in particular when riding on a wet “The Brake System” Danger: For more information read chapter of your general STEVENS road and do not ride as user manual and the operating instructions on the enclosed CD-ROM. Do not attach bags or objects of similar weight and size to the handlebars of your fast as you would in dry STEVENS pedelec. Risk of accident and falling! Danger: conditions. Do not park your STEVENS pedelec in the Danger: Caution: blazing sun. Strictly observe the category to which your STEVENS pedelec belongs. From the Be aware that the category you can conclude which grounds and riding actions are suitable for your brakes of your STEVENS STEVENS pedelec. The categories are specified in chapter”Intended Use” and in the Danger: Danger: Danger: pedelec are always bike card. more effective than the Make particularly sure Charge your battery only with the We recommend that you charge your drive. If you will face any there is enough space supplied charger. Do not use the battery exclusively during the day and problems with your drive between your crotch and charger of any other manufacturer, only in dry rooms which have a smoke Danger: (e.g. because it pushes the top tube so that you not even when the connector of the or a fire detector; but keep it out of your you forward in front do not hurt yourself, if charger matches your rechargeable bedroom. Place the battery during the Do not wear long skirts or ponchos and do not attach long strings, bands or the like of a bend), slow down you have to get off your battery. The rechargeable battery can charging process on a big, non-inflam- to your STEVENS pedelec during the ride. There is the risk of getting caught in the your STEVENS pedelec bike quickly. heat up, catch fire or even explode! mable plate made of ceramics or glass! wheels or in the drive. Risk of accident and falling! carefully. S - 14 | English English | S - 15

10. If you have bought a STEVENS pedelec with suspension fork, you should ask Before Every Ride your STEVENS dealer to have it properly adjusted before delivery. Improperly adjusted suspension forks are liable to malfunction or damage to the suspension Your STEVENS pedelec has undergone numerous tests during production and a components. In any case they will impair the performance of your pedelec as final check has been carried out by your STEVENS dealer. Nevertheless, be sure to well as your safety and joy whilst cycling. check the following points before every ride to exclude any malfunctioning that may be due to the transport of your STEVENS pedelec or to the work a third person may have performed on your STEVENS pedelec before delivery: For more information read chapter “Suspension Forks” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM. 1. Are the quick-release levers or the bolted connections of the front and rear wheel, the seat post and other components properly closed and tightened? For more information read chapter “Wheel Fastening with Quick-Releases and Thru Axles” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM. 2. Are the connections of the rechargeable battery, the drive HMI, the operating unit and the drive correctly plugged? Danger: For more information read chapter “Operation” in the BOSCH system instructions A lack of practice when or chapter “Method of use” in the SHIMANO STePS system instructions on the using clipless pedals or enclosed CD-ROM. too much spring tension Danger: in the mechanism can 3. Is your battery fully charged? Keep in mind to entirely recharge the battery after lead to a very firm When mounting your STEVENS pedelec, make sure not to step in the pedals until every ride. You should not wait until the battery is empty! connection, from which you sit in the saddle and gripping the handlebars tight. The drive assistance might you cannot quickly step switch on suddenly and result in an uncontrolled start of your STEVENS pedelec. Risk For more information read chapter “Operation” in the BOSCH system instructions or out. Risk of falling! of falling! chapter “Charging the battery” in the SHIMANO STePS system instructions on the enclosed CD-ROM.

Danger: Caution: 4. Does the drive HMI show all values? Is there any error message or warning on the display? Check the values are correct on your drive HMI before every ride. Be aware that the The weight distribution on STEVENS pedelecs differs considerably from the weight Do not set off on your STEVENS pedelec when the drive HMI shows a warning. distance you need to distribution on bicycles without drive assistance. A STEVENS pedelec is markedly stop your pedelec may heavier than a bicycle without drive assistance. For this reason pushing, lifting and 5. Are you familiar with the operating unit? By using the buttons of the operating increase, when you are carrying the STEVENS pedelec is more difficult. Bear this in mind when loading your unit you can increase or decrease the assistance level, activate or switch-off the pedelec into a car and unloading it or when mounting it on a bicycle carrier system. riding with your hands push-assistance function and switch between the indication functions. on bar ends. The brake levers are not in all For more information read chapters “Operation” and “Error Code Indication” in the gripping positions within Caution: BOSCH system instructions or chapter “Switching between cycle computer oper- easy reach. Danger: STEVENS pedelecs are approved for towing trailers up to 40 kg (88.2 lbs) trailing load ations and modes” in the SHIMANO STePS system instructions on the enclosed (towed load). STEVENS advises you to use only trailers with brakes. In the case of the CD-ROM. Remove the recharge- E-Fully models trailer towing is not permitted. If you are in doubt or if you have any able battery or the Caution: 6. Is the battery tight in its holder and the lock properly locked up? Never set off questions, contact your STEVENS dealer. display before doing any Your STEVENS pedelec is with a loose and unlocked battery. work on your STEVENS approved in principle for pedelec (e.g. servicing, For more information read chapter “Assembly” in the BOSCH system instructions or mounting a child seat! Caution: repairs, assembly, main- Your STEVENS dealer will chapter “Installing / removing the battery” in the SHIMANO STePS system instruc- tenance, work on your be pleased to recom- Note that not all STEVENS pedelecs are fitted with kickstands. Therefore, when tions on the enclosed CD-ROM. drive etc.). Activating the mend and assemble you parking your STEVENS pedelec, make sure it stands safe and secure and is not at drive system uninten- suitable models for your risk of toppling over or being knocked over. If your STEVENS pedelec topples over, it tionally bears the risk STEVENS pedelec. can suffer from damage. of injury! S - 16 | English English | S - 17

7. Are the tyres in good condition and do they have sufficient pressure? Note that a 10. Let your STEVENS pedelec bounce on the ground from a small height. pedelec weighs heavier and that your usual tyre pressure may be insufficient. A Danger: higher pressure gives a better riding stability and reduces the risk of a puncture. The minimum and maximum pressure (in bar or psi) is indicated on the tyre side. Improperly closed quick-releases and For more information read chapter “The Wheels” of your general STEVENS user other fastenings can manual and the operating instructions on the enclosed CD-ROM. cause components of the STEVENS pedelec to 8. Spin the wheels to check whether the rims are true. If you have disc brakes, come loose and result in watch the gap between frame and rim or tyre and, if you have rim brakes, serious accidents! between brake pad and rim. Untrue rims can be an indication of tyres with ruptured sides or broken axles or spokes. Danger: For more information read chapter “The Wheels” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM. Do not use your STEVENS pedelec, if it 9. Test the brakes in standing by firmly pulling the brake levers towards the han- fails on one of these points! Riding a defec- dlebars. Make sure you cannot pull the brake levers all the way to the handlebar tive STEVENS pedelec and check the hydraulic brake cables for leaks. Check the thickness of the brake can result in serious pads, as well. If there is any rattling, see where it comes from. Check the bearings, the bolts and the proper seat of the battery, if necessary. accidents! If you are in With disc brakes you should directly get a positive braking response. If you have doubt or if you have any to actuate the brake lever more than once to get a positive braking response, questions, contact your have the STEVENS pedelec checked by your STEVENS dealer. 11. If you want to ride on public roads, make sure your STEVENS pedelec is equipped STEVENS dealer. The brake pads of rim brakes must hit the rim evenly with their entire surface according to the regulations of your country. Riding without lights and reflectors without touching the tyre during braking or in open condition or in between. in dark or dim conditions is very dangerous because you will be seen too late or not at all by other road users. A lighting set that corresponds to the regulations is a must on public roads. Turn on the lights For more information read chapter “The Brake System” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM. as soon as dusk sets in. For more information read chapter “Legal Requirements for Riding on Public Roads” of your general STEVENS user manual on the enclosed CD-ROM.

12. If your STEVENS pedelec has suspension, check it as follows: Press down on your STEVENS pedelec and see whether the spring elements retract and extend as usual.

For more information read chapter “Suspension Forks” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM.

Caution: 13. If your pedelec has a kickstand, make sure it is fully raised before you set off. Danger: When you park your Risk of falling! STEVENS pedelec, The drive is free of vibrations. During use your STEVENS pedelec is undergoing stress remove the display resulting from the surface of the road and through the rider’s action. Due to these 14. Do not forget to take a high quality folding, D- or chain lock with you on your if possible. This is to dynamic loads, the different parts of your bicycle react with wear and fatigue. Check ride. The only way to effectively protect your STEVENS pedelec against theft is protect your STEVENS your STEVENS pedelec regularly for wear marks, scratches, deformations, colour to lock it to an immovable object. It is also recommended to always remove the pedelec against theft; changes and any indication of cracking. Components which have reached the end rechargeable battery from the pedelec. in addition, it cannot be of their service life may break without previous warning. Let your STEVENS dealer used directly with drive maintain and service your STEVENS pedelec regularly and in cases of doubt it is assistance. always best to replace components. S - 18 | English English | S - 19

After an Accident For more information read chapters “Wheel Fastening with Quick-Releases and Thru Axles” and “Adjusting the Bicycle to the Rider” of your general STEVENS user 1. Check whether the wheels are still firmly fixed in the drop-outs and whether manual and the operating instructions on the enclosed CD-ROM. the rims are still centred with regard to the frame or fork. Spin the wheels and observe the gap either between frame and tyre or between brake pads and rim 5. Let your STEVENS pedelec bounce on the ground from a small height. If there sides. is any rattling, see where it comes from. Check the bearings, the bolts and the If the width of the gap changes markedly and you have no way to true the rim proper seat of the battery and the plug, if necessary. where you are, you will need to release the rim brake a little so that the rim can run between the brake pads without touching them. Note that in this case the brakes may not act as powerfully as you are used to.

For more information read chapters “Wheel Fastening with Quick-Releases and Thru Axles”, “The Brake System” and “The Wheels” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM.

2. Check that handlebars and stem are neither bent nor broken and that they are level and upright. Make sure the stem is firmly fixed on the fork by trying to turn the handlebars relative to the front wheel. Briefly lean on the brake levers to make sure the handlebars are firmly fixed in the stem. Realign the components, if necessary, and carefully tighten the bolts to ensure a reliable clamping of the components. The maximum torque values are printed directly on the components or specified in the enclosed operating instructions. 6. Check the rechargeable battery. If the rechargeable battery is no longer properly For more information read chapters “Adjusting the Bicycle to the Rider” and “The in its holder or shows any damage, do not use your STEVENS pedelec. A dam- Headset” of your general STEVENS user manual and in the operating instructions on aged rechargeable battery can result in the STEVENS pedelec being suddenly the enclosed CD-ROM. without drive. Risk of falling!

3. Check whether the chain still runs on the chainrings and the sprockets. If your Damage to the outer housing of the rechargeable battery can result in water or STEVENS pedelec fell over to the chain side, verify the proper functioning of the moisture entry which can lead to short circuits or electric shocks. The recharge- gears. Ask somebody to lift the STEVENS pedelec by the saddle and carefully able battery may catch fire or even explode! Highly toxic liquids may leak out shift through all the gears. Pay particular attention when shifting to the small which is harmful to health. In such a case, contact your STEVENS dealer imme- gears and make sure the rear derailleur does not get too close to the spokes as diately. the chain climbs onto the larger sprockets. If the rear derailleur or the drop-outs/derailleur hanger is bent, the rear derailleur For more information read chapter “Operation” in the BOSCH system instructions or may collide with the spokes. This can result in damage to the rear derailleur, chapter “Installing / removing the battery” in the SHIMANO STePS system instruc- the rear wheel and the frame. Check the function of the front derailleur, as a tions on the enclosed CD-ROM. displaced front derailleur can throw off the chain, thus interrupting the drive of 7. Check that all values are displayed properly and fully on the drive HMI. Do not the STEVENS pedelec. use your STEVENS pedelec, if the drive HMI shows an error message or a warn- ing. In the case of critical errors the system switches off automatically. In the For more information read chapter “The Gears” of your general STEVENS user manual and the operating instructions on the enclosed CD-ROM. case of non-critical errors the system may be still operable. Do not set off on your STEVENS pedelec when the drive HMI shows a warning. In such a case, Caution: contact your STEVENS dealer immediately. 4. Make sure the saddle is not out of alignment using the top tube or the bottom After a fall or if your bracket shell as a reference. If necessary, open the clamp, realign the saddle and For more information read chapter “Operation” in the BOSCH system instructions or STEVENS pedelec has retighten the clamp. chapter “Switching between cycle computer operations and modes” in the SHIMANO toppled over, you have to STePS system instructions on the enclosed CD-ROM. check the function and in particular the limit stop of the rear derailleur. S - 20 | English English | S - 21

8. Finally, take a good look at the whole STEVENS pedelec to detect any deforma- Furthermore, you can extend the range by tions, colour changes or cracks. - switching into a lower gear prior to stopping in front of traffic lights Ride back very carefully by taking the shortest route possible, only if your - changing gears regularly, as you are used to on a bicycle without drive STEVENS pedelec went through this check without any problems. Do not accel- - not only riding in high gears erate or brake hard and do not ride your pedelec out of the saddle. If you are in - reducing your additional load (luggage) as far as possible doubt about the performance of your STEVENS pedelec, have yourself picked up - storing your battery in your home when it is cold outside and installing it only by car, instead of taking any risk. shortly before you set off on your STEVENS pedelec Back home you have to check your STEVENS pedelec thoroughly. The damaged parts must be repaired. Ask your STEVENS dealer for help. If your battery has not enough capacity to reach your destination, benefit from Riding a STEVENS Pedelec – Special Features the decisive advantage of the STEVENS pedelec: Without drive assistance you can ride your STEVENS pedelec like a usual bicycle with an unlimited range and nearly Your STEVENS pedelec is designed to be used like a conventional bicycle. The without compromising on riding characteristics. unique riding experience, however, starts when you actuate the drive system. At Riding without Drive Assistance Danger: that moment the assistance generated by the 250 W motor increases with its high torque the stronger you pedal. Your STEVENS pedelec is designed to be used even without drive assistance, i.e. Deformed components, Danger: especially components Riding with Drive Assistance like a conventional bicycle. Do a test ride to make made of aluminium, can The system can be switched on and off at the rechargeable battery. Furthermore, yourself familiar with the break without previous Observe the following points when riding with an empty or without rechargeable it shows the remaining capacity of the battery. When switched on the system acti- riding characteristics of warning. They must not battery: your STEVENS pedelec be repaired, i.e. straight- vates during pedalling and the drive assistance is available. Sensors measure your • Even when you have removed the battery from your pedelec, the drive HMI and and the possibly higher ened, as the imminent pedalling movements and control the fully automated drive assistance according the operating unit can be switched on, as they are powered by an own battery. speed and acceleration, risk of breakage will to the selected assistance mode. The level of the additional propulsion depends on the assistance mode. The assistance switches off when you reach a speed of more If you want to ride without drive assistance with mounted battery, you can switch before riding on public remain. This applies in on the drive HMI of your STEVENS pedelec to benefit from the functions of your particular to the fork, the than 25 kph / 15 mph. roads. Risk of accident! handlebars, the stem, cycle computer. Never ride without a the cranks, the seat post Range – Useful Information for a Long Ride • If the lighting system of your STEVENS pedelec is powered by the rechargeable helmet! battery, it can even be used when the battery is empty. It is, however, recom- and the pedals. When How long and how far you can benefit from the auxiliary drive depends on sev- in doubt, it is always mended that you recharge the battery immediately after you have returned. eral factors, i.e. the road conditions, the weight of rider and additional load, the recommendable to rider’s pedal force, the degree or mode of assistance, (head)winds, frequent stops, • After you have removed the battery of your STEVENS pedelec: Keep the connec- Danger: have these components the temperature, weather conditions etc. The charge state of your rechargeable bat- tions of the rechargeable battery free of dirt and moisture. Protect the connec- replaced, as your safety tions of your rechargeable battery with the protective covers, if supplied. With the Do not step on the ped- tery can be read from the drive HMI. The range indicator on the drive HMI provides als before sitting in the comes first. Ask your battery removed the display may be switched off. STEVENS dealer for help. additional information about the estimated range during the ride. saddle, select the lowest drive assistance and be For more information read chapter “Battery Charge-Control Indicator” in the BOSCH ready to brake when you system instructions or chapter “About the battery LED lamp” in the SHIMANO STePS set off. Risk of falling! Caution: system instructions on the enclosed CD-ROM. Rechargeable batteries To extend the range it is recommended that you ride with low or no assistance have a limited service at all on level or downhill trails and only select maximum drive assistance with Danger: Danger: life. The battery dete- riorates with every use headwinds, heavy additional loads and/or when climbing hills. Note that car drivers and other road users may underestimate your speed. Therefore, Keep in mind that due and with every charging. always ride on public roads with this fact in mind and anticipate the actions of other to the higher driving Avoid any deep dis- road users. Risk of accident! power at the rear wheel charge of the rechargea- the risk of an accident ble battery. The batteries increases with slippery of STEVENS pedelecs Danger: roads (due to wetness, have no memory effect. Note: snow, gravel etc.). This It is recommended that Keep in mind that pedestrians do not hear you when you approach at high speed. applies all the more you charge the battery Visit www.bosch-ebike.com/en/service/range-assistant/ to find the BOSCH eBike Therefore, ride particularly defensive and anticipating when using cycle lanes and when riding bends. Risk after every ride. range assistant which helps you calculate the range for your next eBike tour. cycle/footpaths to avoid accidents. If necessary, ring the bell to warn others. of falling! S - 22 | English English | S - 23

Useful Information for Proper Handling of the Battery Remove the rechargeable battery, if you do not use your STEVENS pedelec for a longer period of time (e.g. during the winter season). Store the rechargeable bat- tery in a dry room at temperatures between 5 and 20 degrees Celsius (41 and 68 degrees Fahrenheit). The state of charge should be 50 to 60 % of the charging capacity. Check the state of charge, if the rechargeable battery is left unused for Danger: more than two months, and recharge it in between, if necessary. Danger: Batteries must not be short-circuited. Store them therefore in a safe storage area and make sure the battery is not short-circuited accidentally (e.g. with another battery). Keep your battery away Clean the battery housing with a dry or, if at all, a slightly moist rag. Do not direct In addition, the rechargeable battery must not be stored inappropriately, e.g. in a box Danger: from fire and heat. Risk the water jet of a high-pressure cleaner at the rechargeable battery, as there is a or in a drawer where they can be short-circuited by other conductive materials or Make sure your of explosion! risk of water entry and/or short-circuit. where they can short-circuit each other. Do not deposit any objects in the storage rechargeable battery area (e.g. clothes). (g) is not exposed to For more information read chapter “Operation” in the BOSCH system instructions mechanical impacts. Caution: or chapter “Method of use” in the SHIMANO STePS system instructions on the Remove the recharge- enclosed CD-ROM. Caution: able battery from your Do not dispose of your rechargeable battery with standard household waste! It must Danger: pedelec or e-bike, if you be disposed of according to battery disposal regulations. Therefore, sellers of new do not use your pedelec rechargeable batteries must provide collection of old batteries and appropriate dis- Do not expose your for a longer period of posal. If you are in doubt or if you have any questions, contact your STEVENS dealer. battery or the charger to time. the blazing sun.

Danger: Caution: Danger: Danger: Do not use a rechargeable battery or a charger that is defective. If you are in doubt or When you remove your battery from the holder for charging it with your pedelec left Make sure your re- if you have any questions, contact your STEVENS dealer. in the open during the charging process, you should protect the connections, e.g. Keep the rechargeable chargeable battery is in with a plastic bag against rain, water, moisture and dirt. If the connections of your battery and the charger sound condition. Do not rechargeable STEVENS battery are soiled, clean them with a dry rag. out of the reach of open, disassemble or Danger: children! crush the battery. Risk of explosion! Charge your battery only with the supplied charger. Do not use the charger of any Caution: other manufacturer, not even when the connector of the charger matches your re- Note: chargeable battery. The rechargeable battery can heat up, catch fire or even explode! Make sure not to discharge your rechargeable battery completely (also referred to Danger: as depth discharge). Depth discharge will affect the rechargeable battery of your Lithium-ion batteries pedelec permanently. A deep-discharged battery can only be recharged in exception- have no memory effect; Keep the rechargeable Danger: al cases and with special chargers. Contact your STEVENS dealer. they can therefore battery and the charger be charged at any during the charging We recommend that you charge your battery during the day and only in dry rooms time without affecting process away from which have a smoke or a fire detector; but keep it off your bedroom. Place the bat- Caution: battery life. Avoid any moisture and water to tery during the charging process on a big, non-inflammable plate made of ceramics deep discharge of the exclude electric shocks or glass! Charge the battery with an ambient temperature of 15 to 25 degree Celsius (59 to rechargeable battery. and short circuits. 77 degrees Fahrenheit).. Let hot batteries cool down beforehand. You should also let the battery warm up to room temperature before connecting it to the charger in Danger: winter or after a ride in cold weather. Note: Danger: The drive is not approved for steam cleaning, high-pressure cleaning or cleaning Also observe possible Do not charge any other with a water hose. The contact of water with the electrics or the drive can destroy Caution: instructions on the electrical devices with the units. The individual drive components can be cleaned with a soft rag and neutral respective labels on the the supplied charger of detergents. You may use a moist rag, but not excessive water. Keep the rechargeable If the rechargeable battery or the charger (or parts of it) must be replaced, only use rechargeable battery or your STEVENS pedelec! battery dry and do not submerge it! Risk of explosion. original spare parts. Contact in this case your STEVENS dealer. on the charger. S - 24 | English English | S - 25

Riding a STEVENS Speed Pedelec – Special Features Towing child trailers is not permitted. In the UK, mounting and using child seats is also forbidden. Check in the bike card and in the country where you use your Basically, a speed pedelec is a pedelec, which is only clearly faster. Be sure to STEVENS speed pedelec, whether it may be fitted with a child seat and have yourself read chapter “Riding a STEVENS Pedelec – Special Features” completely prior to informed by your STEVENS dealer. reading this chapter. Keep in mind that all tips and warnings given in the mentioned chapter apply all the more and with still greater importance to speed pedelecs. When riding STEVENS speed pedelecs wearing a suitable cycle helmet (crash Practise the handling of the still more powerful and faster speed pedelec and always helmet in the UK) is compulsory. ride with foresight. Danger: In contrast to pedelecs speed pedelecs are classified as e-bikes and thus as Transport of the STEVENS Pedelec motor vehicles (class L1e). For the UK that means that speed pedelecs must be For your own safety, al- By Car ways ride your STEVENS equipped as follows: speed pedelec with the - Besides the typical bicycle components they must be fitted with a rear view STEVENS pedelecs can be transported like conventional bicycles outside or light switched on, wear bright clothing as well as mirror. inside the car. Always make sure the pedelec is securely fastened outside or inside - The speed pedelecs need to be registered, licensed, taxed and insured and a suitable helmet (crash the car and check the fastenings regularly. In addition, you should always remove helmet in the UK) and require an MOT certificate or an EU type approval. the battery from the pedelec prior to fastening it on the car roof. Stow the battery in glasses. - The tyres must have a minimum tread depth of 1.0 mm, just like its original cardboard box (from your STEVENS dealer) and the possibly removable tyres. Every tyre worn down to this minimum depth must be replaced by an display unit inside the car and secure it appropriately to avoid any damage during identical one; otherwise this will void the operating licence. transport. Note:

Inform yourself in the country where you intend to use your speed pedelec about For more information read chapter “Bicycle Transport by Car” of your general The regulations and Note: the regulations of STEVENS user manual on the enclosed CD-ROM. rules for pedelecs and - using cycle lanes and paths within built-up areas speed pedelecs are be- In the UK, speed ing revised permanently. pedelecs must be ridden - using lanes that are marked with a road sign allowing access for mopeds - using one-way streets in the opposite direction, even when they are allowed to Read the daily press on the road. Do not cycle to keep you informed bicycles on cycle paths. about current legislative - cycling through pedestrian zones, even when they are allowed to bicycles changes. - using bicycle parking facilities Danger: - using forest trails - using your STEVENS speed pedelec on lanes which are closed to motor vehicles, Caution: Pulling the brake lever motorcycles and mopeds of the rear brake stops - using your STEVENS speed pedelec on public roads and on private premises, if The weight distribution the motor – emergency authorised by the owner on STEVENS pedelecs stop! differs markedly from Caution: the weight distribution on bicycles without drive Danger: Make sure to remove all movable and loose parts and above all the rechargeable assistance. A STEVENS battery and the drive HMI from your STEVENS pedelec before transporting it inside or pedelec is markedly Be aware that the outside the car. If you transport your STEVENS pedelec without battery on a bicycle heavier than a bicycle brakes of your STEVENS rack, protect the connections against water, moisture and dirt. without drive assistance. pedelec are always Danger: For this reason pushing, more effective than the lifting and carrying the drive. If you will face any If a component needs to be replaced, make it a rule to only use original spare Caution: STEVENS pedelec is problems with your drive parts. Wearing parts of other manufacturers, e.g. brake pads or tyres that are not more difficult. Bear this (e.g. because it pushes of identical size, may cause harm to the safety of your pedelec. Risk of accident! In Before transporting several STEVENS pedelecs with a bicycle rack on the car roof, in mind when loading you forward in front of a the case of speed pedelecs be sure to only assemble original spare parts, otherwise inform you about the maximum load capacity of the bicycle rack. Keep in mind that your pedelec into a car bend), slow down your the registration (MOT certificate in the UK) and as a consequence the insurance the weight of a pedelec is higher than the weight of a bicycle without drive. Maybe and unloading it or when STEVENS speed pedelec cover will expire. Read the respective instructions in the BOSCH or SHIMANO system you can only transport one or two STEVENS pedelecs instead of three bicycles mounting it on a bicycle carefully. instructions on the enclosed CD-ROM. without drive. carrier system. S - 26 | English English | S - 27

By Train / By Public Transport Servicing and Maintenance STEVENS pedelecs can be transported like conventional bicycles by public trans- Your STEVENS dealer will have assembled and adjusted your STEVENS pedelec port. ready for use when you come to collect it. Nevertheless, your STEVENS pedelec Taking bicycles or pedelecs with you by public transport is permitted in general, needs regular servicing. Have your local STEVENS dealer do the scheduled mainte- the regulations applicable in the cities differ, however. In some regions e.g. you are nance work. This is the only way to ensure that all components function safely and only allowed to travel with your STEVENS pedelec during off-peak hours and with an reliably for many miles. additional bicycle ticket. Inform yourself in time about the regulations of carrying the bicycle before you start the trip! In addition, the dealer can install updates for the systems by means of which new energy saving riding programs can be loaded allowing longer ranges.

The bicycle will be due for its first service after 100 to 300 kilometres (60 to 180 Note: miles), three to six weeks or 5 to 15 hours of initial use. The bedding in phase typ- ically involves safety-relevant bolted connections and spokes slightly losing tension If necessary, inform or gears becoming out of adjustment, so there is every reason to have your dealer yourself about the service the STEVENS pedelec at this stage. This bedding and settling in process laws and regulations is unavoidable. Therefore, remember to make an appointment with your STEVENS concerning bicycle/ dealer for the first service of your new STEVENS pedelec. The first service is very pedelec transport in important for both functioning and durability of your STEVENS pedelec. the countries that you Danger: intend to transit during your journey. The laws Keep in mind that the drive assistance can increase the wearing. This applies to Servicing and repairs and regulations differ, the rear wheel and in the case of middle motors to the chain. are jobs best left to e.g. with regard to the your STEVENS dealer. If marking. The intended use of the STEVENS pedelec includes regular servicing and the you have your bicycle replacement of worn out parts in time, e.g. chains, brake pads or Bowden and brake serviced by anyone else Some regional trains have special spaces for the storage of bicycles and other than an expert, you run cables, and therefore has an influence on the warranty and the guarantee, as well. things. This is an option to take your STEVENS pedelec with you. They are often at the risk that parts of Note: the front or end of a train and marked with a bicycle sign. your STEVENS pedelec It is advisable to have your STEVENS pedelec serviced regularly by your STEVENS will fail. Risk of accident! If the rechargeable dealer after the bedding in phase. If your bicycle does harder service, because you When working on your In Germany e.g. you always need to pre-book a bicycle space on the IC/EC-trains battery of your STEVENS ride a great deal on poor road surfaces, it will require correspondingly shorter ser- STEVENS pedelec re- pedelec is mounted of Deutsche Bahn. This reservation must be made one day prior to your journey at vice periods. The off-season during the winter months is a very good time to take strict yourself to jobs for to the down tube or to the latest. your STEVENS pedelec to your STEVENS dealer for the annual inspection, as they which you are equipped the pannier rack, you When taking a high-speed train check whether you can take your pedelec or will have plenty of time for you and for servicing. e.g. with a torque can remove the battery bicycle with you. wrench including bits before boarding and and have the necessary disembarking. By Plane knowledge. If you intend to take your STEVENS pedelec by plane or to dispatch it with a Caution: Note: forwarding agent, you have to observe particular packing and labelling requirements Keep in mind that the auxiliary drive may lead to partly higher wear than you are Caution: for rechargeable batteries. Contact an expert for hazardous material or a forwarding used to. This applies in particular to the brakes and the tyres and in the case of Before you start your trip Be sure to only use agent in time. bottom bracket drives to the chain and the sprockets. inform yourself in time original spare parts for about the conditions servicing and repair. In of carriage and also the case of non-obser- observe the regulations Note: vance the CE marking and rules about bicycle Note: expires and the warranty transport in the coun- For your own safety, bring your STEVENS pedelec to your STEVENS dealer for its first is rendered void. Ask tries through which you Contact the airline you intend to travel with in time and inform yourself about the service after 100 to 300 kilometres (60 to 180 miles), 5 to 15 hours of initial use or your STEVENS dealer for intend to travel. conditions and the possibilities of taking your STEVENS pedelec with you. three to six weeks, at the very latest, however, after three months. advice. S - 28 | English English | S - 29

STEVENS Speed Pedelecs – Special Features Warranty and Guarantee for STEVENS Bikes Note that to maintain insurance cover components of your STEVENS speed pedelec must only be replaced by original components. Only use spare parts con- Warranty firmed by experts reports on the approval for your STEVENS speed pedelec. As an Your STEVENS pedelec was manufactured with care. Normally it is delivered to alternative you may also go through an individual approval process by the German inspection authority TÜV or by the respective authorities in the country where you you by your STEVENS dealer fully mounted. As direct purchaser you have full war- use your speed pedelec. ranty rights within the first two years after purchase. Contact your STEVENS dealer in the event of defects. To ensure a smooth handling of your claim, it is necessary to Components which must not be replaced or only after a type test, e.g. carried out present your receipt, your bike card, the handover report and the stamped service by a technical inspection agency: Frame, fork, drive unit, rechargeable battery, tyres, reports. Therefore, keep these documents in a safe place. rims, brake system, front and rear light, kickstand, handlebars, stem, seat post, mirror, control element/display, pannier rack and licence plate frame. To ensure a long service life and good durability of your STEVENS pedelec, use The following components can be replaced, even without any further test: Pedals it only for its intended purpose (see chapter “Before your First Ride“). Also observe (pedal reflectors are compulsory), mudguards (with rounded edge at the front mud- the permissible load specifications as specified there and in the bike card. Be sure guard), saddle and rubber grips on the handlebars, gear components (provided the to strictly follow the mounting instructions of the manufacturers (above all the tight- highest transmission remains identical), chain, headset, inner tube and hub as well ening torques of the bolts) as well as the prescribed maintenance schedule. Observe as bell. the checks and routines that are listed in the present user manual and the manuals Drive Maintenance and Care supplied or the replacement of safety-relevant components, such as handlebars, brakes etc, if necessary. For more information read chapter “Maintenance and Service” in the BOSCH system instructions or chapter “Method of use” in the SHIMANO STePS system instructions Danger: on the enclosed CD-ROM. A Note on Wear Do not position your Some components of your bike are subject to wear due to their function. The rate pedelec upside down in Caution: of wear will depend on care and maintenance and the way you use your pedelec general. When turning your STEVENS pedelec The drive is not approved for steam cleaning, high-pressure cleaning or cleaning with a (mileage, riding in the rain, dirt, salt etc.). Bicycles that are often left standing in the upside down the add-on water hose. The contact of water with the electronics or the drive can destroy the units. The open may also be subject to increased wear through weathering. parts, in particular those individual drive components can be cleaned with a soft rag and neutral detergents. You may of the handlebar, may use a moist rag, but not excessive water. Do not submerge the rechargeable battery! sustain damage. Caution: Danger: If in case of a repair no original spare parts are available, observe the replacement parts guidelines issued by the German service and bicycle association (VSF), the Do neither touch rotating German Bicycle Association (ZIV) and the Federal Guild Association (BIV). In case of wheels on surface or inquiries contact your STEVENS dealer. spokes nor disc brakes during the ride or ser- vicing of your STEVENS pedelec. Risk of injury! Danger: If a component needs to be replaced, make it a rule to only use original spare parts. Wearing Note: parts of other manufacturers, e.g. brake pads or tyres that are not of identical size, may cause Danger: harm to the safety of your STEVENS pedelec. Risk of accident! In the case of speed pedelecs be The law referring to full sure to only assemble original spare parts, otherwise the operating licence expires. warranty rights is only Do not reach between Note: valid in the countries chain and cassette where the law has been sprockets during servic- Danger: The coating/paint of frames and forks is subject to particular consideration, i.e. the ratified according to the ing and repair of the chain and the If the rechargeable batteries of your pedelec/speed pedelec, the Di2, the odometer, the coating is, by nature, exposed to stress during use and can wear down or be affected renewed European reg- sprockets with the cycle computer or the GPS device have reached the end of their service life, they must by minor damage. This type of wear or damage as a result of mechanical stress (e.g. ulations. Inform yourself chainguard removed. not be disposed of with standard household waste. Bring the rechargeable battery in- scratches due to rough contact with other objects) is not covered by the terms of about the situation in Risk of injury! stead to the dealer, where you buy your new one. Ask your STEVENS dealer for advice. warranty. your country. S - 30 | English English | S - 31

These components require regular care and maintenance. Nevertheless, sooner Terms of Guarantee of STEVENS Vertriebs GmbH or later they will reach the end of their service life, depending on condition and intensity of use. These components must be replaced once they have reached their STEVENS Vertriebs GmbH, Asbrookdamm 35, 22115 Hamburg, Germany, limit of wear: ensures quality and durability of the STEVENS bikes. We ensure to final customers (hereinafter referred to as “customer”) who have bought the bicycle in the Federal a. Rechargeable battery Republic of Germany, in accordance with the present directive on guarantee that b. Chain the bicycle supplied to them will be free from defects in material and workmanship c. Brake pads during the period of guarantee. This guarantee is subject to the law of the Federal d. Brake fluid (DOT) Republic of Germany. The contractual or legal rights of the customer defined under e. Rotors the product liability law or against the respective seller on the basis of warranty F. Brake cables and housings due to a material defect acc. to §§ 434, 437 ff. of the German Civil Code (BGB) g. Seals of suspension elements (supplementary performance, rescission, reduction, damages) are not affected by h. Grips or the bar tape these directives on guarantee. i. Gear cables and housings j. Chainrings Which parts and damages are protected under the guarantee and k. Tyres how long is the period of guarantee? l. Sprockets A STEVENS bike is a bicycle which was assembled by us by using various m. Saddle covering components and branded accessories (hereinafter referred to as components) of n. Bowden cables renowned manufacturers. The guarantee includes the following components of the o. Pulley wheels STEVENS bike with the following periods of guarantee from the date of sale to the p. Gear housings first buyer: q. Lubricants • STEVENS bike frames and STEVENS bike forks (objects of guarantee): 5 years. • The performance of services under this guarantee leads neither to an extension Note: The pads of rim brakes are subject to wear due to their function. If you use nor to a recommencement of the period of guarantee. your bike for competitive cycling or in hilly terrain, the brake pads may have to be The rights of the replaced quite frequently. Check your brake pads regularly and have them replaced end-user/customer from Excluded from the guarantee are normal wear and tear and damage to the by your STEVENS dealer, if necessary. the warranty remain un- objects of guarantee caused by a use deviating from normal provisions / stipu- affected by the present lations (see handbook / user manual - chapter “General Safety Instructions” and guarantee. r. Rims of rim brakes “Intended Use”). The guarantee does not cover damage due to insufficient care, Braking causes wear not only to the brake pads, but also to the rims. There- maintenance, fall, overloading as a result of too heavy loads, inappropriate assembly fore, check your rims regularly, e.g. when inflating the tyres. Some rims have (non-observance of the manufacturers’ assembly instructions) as well as mounting wear indicators, such as rings or grooves that become visible when the rim Note: or retrofitting additional components to the bicycle which are not approved by the has reached its limit of wear. There are some models where the wear indica- manufacturer and / or jumps with the bicycle. The coating and / or paint of the The coating/paint of tors disappear, when the rim thickness has reached a critical point. Observe Caution: objects of guarantee is naturally subject to stress during use and can wear down or frames and forks is the specifications marked on the rim. Ask your STEVENS dealer to examine the be affected by minor damage; this kind of wear or such damage due to mechanical subject to particular Rechargeable batteries remaining thickness of the rims at the latest when you are through your second consideration, i.e. the stress (e.g. scratches caused by rough contact with other objects) are excluded have a limited service set of brake pads. Rim walls that become deformed or show hair cracks when coating is, by nature, from the guarantee. life. The battery dete- the tyre pressure is increased have reached the end of their service life. The rim exposed to stress during riorates with every use must be repaired. use and can wear down and with every charging. or be affected by minor Avoid any deep dis- damage. This type of charge of the rechargea- s. Lighting and reflectors wear or damage as a ble battery. The batteries The lighting is essential for your safety on the road, especially at night. Check the result of mechanical of STEVENS pedelecs function and condition of the reflectors before every ride. Light bulbs are subject stress (e.g. scratches have no memory effect. to wear due to their function. Always have a set of spare bulbs with you so that due to rough contact It is recommended that you can replace them, if necessary. with other objects) is not you charge the battery covered by the terms of after every ride. warranty. S - 32 | English English | S - 33

What are our services under this guarantee? Your rights defined under the product liability law, claims resulting from the guar- antee against the seller as well as claims arising from a possible guarantee are not If an object of guarantee shows a damage or defects in material and / or work- affected by this additional voluntary offer. manship, we will replace this object by a new one (delivery of a replacement object) The conditions of the “CRASH REPLACEMENT” program in detail: at our own descretion or repair the object of guarantee by ourselves or have it repaired by a STEVENS dealer of our choice. A delivery of a replacement object may Conditions for the program: deviate from the original bicycle in terms of model, dimensions and colour. The same applies in case of the repair with regard to the components used. In the case of a • The offer is only valid within the first 2 years after the purchase of the bike and/ guarantee, we bear the material costs. The costs for shipping and assembly shall be or frame made of carbon borne by the customer himself and settled directly with the STEVENS dealer. If we • The offer is only valid for first buyers who bought the product from a STEVENS carry out the repair by order of the STEVENS dealer, we will invoice the repair costs dealer to the STEVENS dealer and they will invoice them to the customer. • In case of negligent or deliberate damage to / destruction of the frame • Frames replaced under guarantee services or already replaced under this pro- Further terms of condition to be considered gram are excluded from a new replacement under this program.

The STEVENS guarantee is not transferable and is only valid for the customer The defective frame must be handed out free of charge to the STEVENS dealer who purchased the bicycle at first hand from a retailer (first buyer). together with the proof of purchase and a copy of the completely filled-in bike card and handover report (see forms in the user manual) as well as with a loss report. The Guarantee claims can only be made if the original sales receipt with sales date loss report must include the course of accident as well as information on the place, and a copy of the completely filled-in bike card and handover report (see forms in time and reason of the accident. Following a positive pre-check as to the question the user manual accompanying the bicycle) can be presented by the customer. whether the preconditions for participating in this program are fulfilled, the STEVENS dealer sends the defective frame and the above-mentioned documents to STEVENS. Claims under this guarantee shall only be valid, if the customer gives report of Note: the case of guarantee to a STEVENS dealer within a fortnight after it was detected, The purchase of a replacement frame in the same price range is offered by giving the dealer the opportunity to make a failure analysis by handing over or send- the STEVENS dealer by indicating the purchase price as well as possible shipping If you use your STEVENS ing in the product. Both the costs and the risk or remittance are borne by the cus- and assembly costs. The sales contract takes effect with the STEVENS dealer. Due bike for riding on tomer unless otherwise agreed with the STEVENS dealer. to model changes it cannot be ensured in every case that the identical model or public roads, it has to be equipped according to a replacement frame in the same colour as the defective frame is available. Upon the regulations of your STEVENS “Crash Replacement” Program acceptance of the offer by the customer the defective frame becomes the property country. Pay particular of STEVENS Vertriebs GmbH. attention to your bike Replacement of your STEVENS carbon frame by your STEVENS dealer at favour- being equipped with the able conditions in the event of damage. Within the framework of this program neither STEVENS nor the STEVENS dealer prescribed lighting set shall bear any shipping and / or assembly costs. These costs are to be paid by the and reflectors. Not all We support you with regard to the “value guarantee” of your STEVENS carbon customer himself and are settled directly with the STEVENS dealer. If STEVENS carry STEVENS bikes are sup- frame. This will help you make the decision for a high-value carbon bike or carbon out the repair by order of the STEVENS dealer, STEVENS will invoice the repair costs plied together with all frame easier for you. necessary attachment to the STEVENS dealer and they will invoice them to the customer. parts. Did you fall? Did you have an accident? Your STEVENS carbon frame suf- In the case of road racing frames this program also includes the replacement of fered irreparable damage? Then the STEVENS “CRASH REPLACEMENT” program the fork, in the case of full-suspensions frames it includes the replacement without Danger: becomes effective. In the "case of accident” our STEVENS dealers offer you a com- damper and without fork and in the case of mountain bike frames it includes the parable replacement frame at a special discount of 50% of the SRP*. replacement without fork. Ask your STEVENS dealer to check your * suggested retail price. This program is a voluntary action and can be finished by STEVENS at any time. STEVENS bike after a fall. If you are in doubt, replace at least handle- bars and stem to be on the safe side. STEVENS Vertriebs GmbH • Asbrookdamm 35 • D-22115 Hamburg S - 34 | English

Checking the Motor Number/Motor Type Identification Bike Card To check whether the built-in motor complies with the correct model, the motor Model/Size: ...... /...... number/motor type identification on the motor can be compared to the number on Frame no.: ...... the anti-manipulation plate. Follow the steps below to do the check: Suspension fork/Rear shock: Manufacturer: ...... /...... 1. Remove the left crank of your speed pedelec by using an 8 mm Allen key and a crank extractor. Model: ...... /...... Serial no.: ...... /...... 2. Undo the three marked bolts of the motor cover by using a Torx T20. Rechargeable battery: Model: ...... Key number: ...... Voltage (Volt): ...... Ampere-hour (AH): ...... Capacity (watt hours): ...... Intended Use Use according to £ Category 1 E £ Category 4 E £ Category 5 E £ Category 6 E Permitted overall load of the STEVENS pedelec: ...... kg (lbs) Permitted load of pannier rack: 25 kg (55.1 lbs) Trailer permitted £ yes £ no

3. Remove the motor cover. The number marked on the photo is the motor number. If yes – permitted trailer load: ...... kg (lbs) Child seat permitted £ yes £ no Wheel / Tyre size: ...... Colour: ...... Extras: ...... Brake levers Right lever Left lever Brake lever assignment: Front wheel brake £ Front wheel brake £ Rear wheel brake £ Rear wheel brake £

Danger: Note: Read at least chapters “Before Your First Ride” and Register your STEVENS bike on www.stevensbikes.de. 4. Re-mount the motor cover by using the three Torx bolts at a torque value of 1 Nm. “Before Every Ride” in your comprehensive STEVENS You will be informed about technical upgrades, if user manual on the enclosed CD-ROM. necessary. 5. Tighten the crank at a torque value of 45-50 Nm. Hint to the STEVENS dealer: Copy this bike card and keep one copy in your customer file. Send anoth- er copy to Stevens Vertriebs GmbH directly after the sale of the STEVENS pedelec.

Stamp and signature of the STEVENS dealer © The reproduction or reprint is not permitted STEVENS Vertriebs GmbH • Asbrookdamm 35 • D-22115 Hamburg

Handover Report

The above-described STEVENS pedelec was delivered to the customer ready for use, i.e. after its final assembly, inspection and functional check as described below (additionally required routines in parentheses):

Lighting £ Saddle/seat post (saddle height and position Brakes front and rear £ adjusted to suit customer) £ Suspension fork (adjusted to suit customer) £ Gears (limit stops) £ Bolted connections of add-on parts (checked) £ Rear shock (adjusted to suit customer) £ Serial number STEVENS Pedelec Chain riveting checked £ Other routines performed:...... Wheels (true running/spoke tension/air pressure) £ ...... Handlebars/stem (position/screws checked with torque wrench) £ ...... Pedals (release force adjusted) £ Test ride done: £

Dealer name ...... Phone ......

City ...... Fax ......

Street ...... E-mail ......

STEVENSBIKES.DE Handover date, stamp, signature BOSCH-EBIKE.COM The customer confirms with his signature that he has received the STEVENS pedelec in proper condition together with the accompanying documents specified below and that he has been instructed on the proper use of the SHIMANO-STEPS.COM STEVENS pedelec. Your STEVENS dealer £ STEVENS user manual received on CD-ROM incl. operating instructions of the component manufacturers

Customer name......

First name ...... Phone ......

City ...... Fax ......

Street ...... E-mail ......

STEVENS Vertriebs GmbH Tel.: +49 40 71 60 70-0 Asbrookdamm 35 Fax: +49 40 46 53 14 Location, date, signature D-22115 Hamburg Mail: [email protected] © The reproduction or reprint is not permitted STEVENSBIKES.DE

YOUR STEVENS DEALER

STEVENS VERTRIEBS GMBH I ASBROOKDAMM 35 I 22115 HAMBURG I GERMANY TEL.: +49 40 71 60 70-0 I FAX: +49 40 46 53 14 I MAIL: [email protected]