COMMUNITY IMPACT REPORT YMCA-YWCA of the 2019 | National Capital Region Contents (Re)Building Healthy Communities 5 Community Impact 6 Community Leadership 8 Summarized Financial Results 9 Working Together to Make a Difference 10 Impacting Lives 12 Building Healthy Communities The YMCA-YWCA of the National Capital Region is the heart of our community, and a leading resource for health, fitness, recreation, and social services.

Our Mission The YMCA-YWCA of the National Capital Region is a charity, open to all, and dedicated to enriching our community and its individuals.

Our Vision The YMCA-YWCA of the National Capital Region is a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

Our Values Caring, honesty, respect, responsibility, and inclusiveness are the 5 values that influence our actions and decisions.

3 4 (Re)Building Healthy Communities

It’s hard to comprehend the complete shift that has been felt were seeking friendship and a sense of belonging, and those across the globe in the wake of COVID-19. As we reflect back on wanting to grow and learn to build brighter future options. And 2019 to prepare this report, the events of last year feel like another with more than $837,000 given by the Y in financial aid last year, lifetime. The world as we know it has been altered rapidly and our doors remained open and truly accessible to everyone in our drastically over the course of a just a few months. community.

Earlier this year, when the virus reached us in the National Capital As we look toward the future, furthering our work to stabilize and Region, we reacted quickly to the new landscape so that we could secure the financial health of our organization is paramount. We continue to deliver on our mission and support those who need us continue to make difficult decisions that strengthen our impact most in our communities. Like so many other charitable and for- as a charity. There is still more hard work ahead to ensure our Y profit organizations, the realities of COVID-19 hit us hard. Many of remains robust and resilient, but we are confident that our Y is our staff were temporarily laid off, and for everyone’s health and well positioned to serve the needs of our community for many wellbeing, several of our facilities were ordered closed. years to come.

Fortunately, our ability to pivot means we are able to keep serving As always, none of this would be possible without the support of our community through online programs and services, delivered you – our volunteers, donors, partners, staff, members, and clients. by staff who are able to work remotely. In addition, as a vital service, Together, we have made a positive, lasting difference in the lives we continue to support residents in our housing programs. With of so many. over 150 years of experience, we remain committed to keeping our communities healthy and strong, even when we can’t be When this pandemic is over, things might look different, but the together. heart and soul of the Y will remain the same. Thank you again for your support as we move forward to (re)build a healthier In good times, our work is important, and in times of difficulty, community. that important work becomes critical. Now, more than ever, the need for a healthy community is the difference between merely Sincerely, surviving this pandemic and thriving in our “next normal”. Building healthy communities has been the foundation of what we do at the Y, and we feel poised and prepared to continue playing a critical role in helping the people in our community thrive.

In this year’s Annual Report, we are proud to share that our impact is as strong as ever. We welcomed more than 90,000 people to our Y in 2019, nearly an 8% increase over 2018. This large number represents individual members of our community Jean Laurin, CPA, CA R. J. (Bob) Gallagher, M.P.A. who came together in search of a healthier lifestyle, others who Chair, Board of Directors President and CEO 5 Community Impact LICENSED & RECREATIONAL CHILD CARE Building a healthy community starts by bringing people together. From making an active lifestyle accessible to all, to helping immigrants achieve their 625 dreams, and to providing a home to our community’s children developed a solid foundation most vulnerable people, the Y is changing lives every for learning while being nurtured by caring mentors. day. Here is how we do it.

HEALTH, FITNESS & AQUATICS CAMP 51,525 5,616 people were part of an encouraging children gained confidence, built community taking positive steps to friendships, discovered new abilities, and improve their health and wellness. developed leadership skills for life.

PHYSICAL LITERACY EMPLOYMENT SERVICES 17,181 16,973 children developed physical literacy people took important steps towards and self-confidence in Y fitness, securing their futures by accessing recreation, and camp programs. training and employment services.

6 EMERGENCY SHELTER & SUPPORTIVE HOUSING 25 service locations across 689 the National Capital Region people found safety, a caring community, and a place to call home while rebuilding their lives. 1,730 generous donors

NEWCOMER SERVICES 768 11,232 dedicated employees immigrants were welcomed and given the and volunteers support they needed to become thriving members of our community. $837k TRADES in financial assistance provided to people in need 2,836 people gained valuable skills and put their education to work by taking 90,171 part in Y trades programs. people served

7 Community Leadership

Board of Directors Executive Team

Jean Laurin, CPA, CA Jacques Paquette, ASC R.J. (Bob) Gallagher, M.P.A Chair Senior Assistant Deputy Minister (retired), President and Chief Executive Officer CEO (Retired), ENCON Group Inc. Department of Employment and Social Development Canada Morgan Bello Anne Butler Vice President, People & Culture Secretary Gary Simonsen Chief Legal Officer and Vice President, Chief Executive Officer (retired), Research and Policy, The Canadian Real Estate Association Jeremy Roberts, Payments Canada MBA, CFA, CPA, CMA Louise Tardif, ICD.D CFO and Vice President, Susannah Crabtree Corporate Director Corporate Services Treasurer Partner and Career Business Leader - Mark Taylor Mike Tait Eastern Canada, Vice President Resource Development, Vice President, Health, Fitness, Mercer /Centraide Eastern Ontario and Aquatics

Dr. Lisa Chillingworth Watson Caroline Xavier Cathy Turnbull Co-founder/Workplace Strategist, Associate Deputy Minister, Vice President, Child Care, Housing, Agile Work Evolutions Inc. Immigration, Refugees and Citizenship Employment and Newcomer Services Canada Colleen Kelley Vice President and Practice Lead, Strategy and Business Operations, Stratford Managers Corporation

Anna Laurence Senior Manager Atlantic Canada Government Affairs, Rogers Communications

8 Summarized Financial Results Statement of operations (in $000s) for the year ended December 31

Revenue 2019 2018 Membership and Programs 7,855 7,772 Employment 7,259 7,298 Housing 4,284 4,332 Child Care 2,950 2,889 Camping 1,455 1,191 Other 575 433 24,378 23,915

Expenses 2019 2018 Salaries and Benefits 14,605 14,464 Purchased Services and Supplies 4,022 3,969 Building and Maintenance 3,952 4,074 Other 225 239 22,804 22,746

Net Contribution before Interest, 1,573 1,169 Amortization & Special Charges Interest (738) (776)

Amortization (1,124) (1,288)

Net Contribution before Special Charges (289) (895)

Net Insurance Proceeds 141 9

Interest on CRA Assessment 145 0

Net Gain/Loss on Sale of Capital Assets 0 167

Debt Restructing (156) (71)

Net Surplus (Deficiency) (159) (790) 9 *Financial information summarized from the December 31, 2019 audited financial statements. Indigo Park Canada Inc. Working Together Inflector Environmental Services Interbase Consultants Ltd. - Ottawa J. L. Richards & Associates Limited to Make a Difference John C. Singlehurst Strong partnerships are essential to our ability to offer life changing programs Keller Engineering Ken Guarisco And Associates Inc. and services. Funders, sponsors and partners work collaboratively with the Y KPMG LLP to share our mission and lend their guidance, resources and expertise to deliver Lightenco vital services to the most vulnerable people in our community. Lyft Marathon Underground Constructors Corporation Marsh and McLennan Funders Sponsors Davis Landscape & Design Inc. Mather Management City of Ottawa Alexander Holburn Beaudin + Lang Deloitte LLP McKellar Structured Settlements Government of Canada LLP Dilfo Mechanical Ltd. McMillan LLP Immigration, Refugees and Annis O’Sullivan Vollebekk Ltd. Dolyn Developments Inc. MDR Associates Conflict Resolution Citizenship Canada Anonymous Sponsor Donnelly Automotive Group Inc. Ministry of Children, Community and Arch Insurance Canada Ltd. Eastern Ontario and Western Quebec Menard Law Social Services Aviva Canada Inc. Christmas Cheer Foundation Miller Waste Systems Inc. Ministry of Health and Long Term Care Bader - Canada Cleaning Emond Harnden Monette May & Associates Ministry of Labour, Training and Skills Beacon Lite Ltd. Ernst & Young LLP Development Nicol & Lazier LLP Belanger Longtin Evelyne E. Laishely Foundation Ontario Ministry of Education Novatech Engineering Consultants BFL Canada Everest Reinsurance Company Limited Ontario Ministry of Heritage, Sport, Tourism and Culture Industries Bird Richard Expertise Multi-Concept Ottawa Pool Works Ontario Tourism Education Borden Ladner Gervais Focus Eye Centre Paterson Group Inc. Consulting Corporation Bradley’s Insurance Forbes Chochla LLP Engineers United Way of East Ontario Brett McGarry Law Gibbs & Associates PBC Group CazaSaikaley GML Actuarial Services Perley-Robertson, Hill & McDougall LLP/s.r.l. Charles Taylor Adjusting Golder Associates Ltd. Rasmussen Starr Ruddy, LLP Clarity Group Gowling WLG Ruppert McCarthy Clean Water Works Inc. Green Shield Canada Scotia McLeod Kanata Cleland Jardine Engineering Ltd. HDI Global Specialty SE Scotiabank Real Estate Clyde & Co. Home Depot South Keys SHK Law Corporation David Schaeffer Engineering Limited Hulse Playfair McGarry Singleton Urquhart LLP 10 Smith Petrie Carr & Scott Partners Connecting Ottawa John Howard Society of Ottawa Soloway Wright LLP A Way Home Ottawa Conseil des écoles catholiques du Kagita Mikam SSQ Groupe financier Acclaim Ability Management centre-est Kanata Sailing Club Stantec Consulting Ltd Agelic Employment Services Conseil des ecoles publiques de l’est Karibu Centre de l’ontario Stewart McKelvey LLP Algonguin College Conseil Economique & Social Stieber Berlach LLP Alliance to End Homelessness d’Ottawa-Carleton Tamarack Homes Amethyst Women’s Addiction Centre Cornerstone Housing for Women Tartan Homes Caldwell Family Centre Inc. CVE Inc. TD Commercial Banking, NCR Camp Banting Dave Smith Youth Treatment Centre Temple Insurance Company Canadian Apprenticeship Forum Drain All The Matt Foundation Canadian Hearing Society Dress for Success The Regional Group of Companies Inc. Canadian Immigrant Integration Eastern Regional Group Program Tierney Stauffer LLP Eco Equitable Canadian Mental Health Association Victor Canada Edgewood Waste Management Employment Networking Group Catholic Centre for Immigrants WMC Water Management Employment Ontario Ottawa Network Causeway Work Centre XL Catlin English Language Tutoring for the Center 454 Ottawa Community ELTOC Centre des services communautaires Entraide budgétaire Ottawa Vanier services d’emploi Global Experience Ontario Centre for Canadian Language Benchmarks (CCLB) Graybridge Malkam Centre for Education and Training Great River Media Centretown Community Health Centre Harmony House Children’s Aid Society Healthy Babies Healthy Children Children’s Hospital of Eastern Ontario Hire Immigrants Ottawa (United Way) CISOC (Cultural Interpretation Services Housing Help for our Community) Immigrant Services Association of City of Clarence-Rockland City of Ottawa Immigrant Women Services Ottawa Clic En Ligne Interior Finishing Systems Training Centre Community Coalition for Literacy International Organization for Community Employment Resource Migration Power of Trades and Second Stage Housing Centre (John Howard Society) for Youth programs partially funded by: ITO 2.0 (Youth Services Bureau) Community Information Centre Jewish Family Services Confederation Court 11 The Home Depot Canada Foundation Impacting Lives Nancy B. J. Johnson Anne and Andy Joyce As a Y donor your support allows us to eliminate the financial barriers families Robert Klaassen and Jolanta Karpinski face so that more children, youth and adults can have the opportunity to thrive. Keller Engineering Associates Inc. Your donation gives us tremendous power to change lives. Jim T. Kenward KPMG Foundation Walter Krepski Chair’s Round Table Kevin Chadwick Anna Laurence The Chair’s Round Table is a recognition program that acknowledges the Lisa Chillingworth Watson Jean and Diane Laurin caring community members and organizations that support the Y at the John M. Connolly Janet and Leo Lefebvre $1,000 donation level and above. The Chair’s Round Table celebrates the vision, David Cook leadership and that shape our Association and the quality of life in Pierrette Levesque our community. Geraldine and Patrick Cooney Anne MacDonald Susannah Crabtree and Richard Martin Jeremy Anglesey Mike Mcgahan The Wesley and Mary Nicol Leaders $10,000+ Carlos Da Silva Barbara McIsaac Charitable Foundation Sheila and Don Bayne Alan and Erin Doak William Metz and One anonymous donor CIBC Children’s Foundation Doherty & Associates Investment Elizabeth Friesen City of Ottawa, Parks, Recreation and Counsel Michael Smith and Cultural Services Patrons $1,000+ Dr. J David and Doris Roger Family Kesha Murray Crabtree Foundation Rob Adams and Jean McFeely Fund National Arts Centre Foundation Danbe Foundation Anzai! Inc Paul Dumont William Nelson Dilfo Mechanical Ltd. Mark Audcent Eastern Ontario & Western Quebec Don and Judy Noble Christmas Cheer Foundation Épicure Catering Allan Baker Orkin Canada Enterprise Holdings Foundation Lépine David Baker Ottawa Pool Works Abraham Feinstein QC, LLB Lyft Marion and Michael Balla OutGROW OutPLAY Franick Road Service Inc Marathon Underground Constructors Deborah Bellinger Jacques Paquette Friday Luncheon Discussion Club Corporation Morgan Bello Bruce and Marlene Patrick Frischkorn Audio Visual Corp. The Matt Foundation Mr. Alex Beraskow PCL Constructors Canada Inc. Bob and Susan Gallagher David McPhedran Louise Bergeron Wilda Phillips Anil Mital John Wemekamp and Bird Richard Fiona Gilfillan Michel Pilon Ontario Trillium Foundation Pizza Orleans Patrick Griffith and Ross Quane PBC Group Tomislav Bracika Madeleine Finner Scott and Valerie Reid Rogers Communications Inc. John and Fruji Bull Ken Guarisco Renfroe Land Management Soloway Wright LLP Douglas and Lynne Burnside Ed Herweyer Résidence Des Bâtisseurs Taggart Parkes Foundation Anne Butler Bill Hingston Randy and Constance Risk Waste Management Canadian Tire Jumpstart 12 HLS Linen Services Rogers Communications Romco Cathy and Bob Turnbull Endowment Funds Roxborough Bus Lines Dan and Gayle Turner Some donors have chosen to make a planned gift to the Y by way of creating an John and Jennifer Ruddy Uniform Commercial Developments Endowment Fund where the capital remains intact. Only the net allocable income Lindy Samson Raumond Viau earned is used, thus perpetuating their gift to provide help and hope to people in need for generations. Francis Savage and Victor Canada Holly Shipton John and Violet Walker Andy Shelp Walmar Ventilation Products Ann Pearson Fund John Patterson Fund Jack and Sarah Silverstein Allan Whitney and International Leadership General Y Needs Gary Simonsen Elizabeth Shore Anne Bouey Fund June Craig Memorial Fund Smith & Bradley’s Insurance Ltd. Allen Wong and Youth Leadership Campership and Housing John and Frances Singlehurst Jessica Raslack StratCom Shelly Yerburgh Annie Robina Gray Keith Fund Kemis & Gladys Allen Estate Fund Sponsorship for Girls and Women General Y Needs Mike and Angela Taggart Ziebarth Electrical Contractors Ltd. Louise Tardif Three anonymous donors Bill and Karen Whillans Fund Louis Bonnenfant Fund Lorraine Touchette Community Leadership Development Campership Bill Marsh Fund Mary Hackett Fund Y Volunteer Camp Leadership Camp Davern Opportunity Heritage Club Members Mildred Millicent Groh Fund Canoe Club Fund General Y Needs The Heritage Club is comprised of individuals, families and businesses who Campership support our mission and have included the Y in their planned giving. Through Rolla Law Crain Fund their care and commitment, they are helping ensure our Y has a secure future and Don Noble Youth Leadership Carlingwood Y that Y programs continue to address the most urgent needs in our community. Legacy Leadership Fund Leadership Skills Bursaries Rowell K. & Evelyne E. Laishley Fund Campership Anne Bouey* Gavin Lumsden Donnie Fraser Campership Memorial Fund Sean Egan John Campbell F. William Marsh* Campership for Girls Ascent for Y Kids Fund Kim Canary Claire Martin Y Kids Fit Program George Jackson Christine Gibbard Richard Martin Youth Leadership Fund The Claire and John Martin Fiona Gilfillan Catherine Mason International Leadership Endowment Fund Clare Gillespie Richard Moore Campership Gerry Marsh Fund D. Mary Hackett* Don Noble Y Female Volunteer Camp Leadership T. Seaton Ewart Fund Al Hatton Wilda Phillips Opportunity Campership for Boys Charles Hurst* Robert Slipp James Looney Fund Wilda Phillips Nancy Johnson William Whillans* General Y Needs Leadership Bursary Fund Jim Kenward James S. Wightman* Post Secondary Bursaries for Y Kids John Eagleson Estate Fund Susan Kusiar Campership for Boys and Ronald Larkin Brown *Deceased Y Capital Needs 13 YMCA-YWCA of the National Capital Region

Corporate Offices ymcaywca 180 Argyle Avenue Ottawa, ON K2P 1B7 @ymcaywca T: 613-237-1320 [email protected] @YMCAYWCA_Ottawa ymcaywca.ca ymcaywcaottawa

Charitable Registration Number: 11907 2072 RR0001