Motorcoach Expo 2009

INSIDE: EXPO SPECIAL SECTION January 1, 2009 Happy New Year!

UNITED MOTORCOACH ASSOCIATION Where’s the money? MOTORCOACH EXPO 2009 Texas foot dragging puts operators in real crunch Instead of “Don’t mess with return to Texas the next time it needs Texas,” that state’s famous anti- a large contingent of coaches. littering slogan, motorcoach oper Victor Parra, president of the ators from across the country soon United Motorcoach Association, may be chanting: “Don’t work with has written a strongly worded let- Texas.” ter to the governor of Texas, Rick At least that’s the growing sen- Perry, asking him to personally in- timent among operators who sent tervene and accelerate the pay- buses and drivers to the Lone Star ment process. state this past summer to help At issue are payments for evac- evacuate people from the paths of uations the carriers worked for the four major storms. last two storms of the season — Most say they’re still waiting to Hurricanes Gustaf and Ike — that be paid for their work, and they’re struck in early September. fed up with the lack of communi- While larger companies in- cations and run-around they say volved in the evacuation opera- they’ve been getting from state tions have managed to get by dur- officials. ing the long wait for their money So outraged are these operators by borrowing, most of the smaller Back to Orlando. UMA Motorcoach Expo opens a five-day run in America’s Playground that many insist it’s unlikely they’ll CONTINUED ON PAGE 14 c on Jan. 21. Expo was last in Orlando six years ago, when the industry was in the midst of a recession. That downturn failed to dampen Expo ’03 attendance or enthusiasm, just as the cur- Safety briefings, security rent slowdown won’t appreciably slow Expo ’09. See special section that begins on page 7. are issues at UMA forum Where to park 10,000 buses in D.C.? STERLING, Va. — If you formal recommendation in late haven’t yet started giving your pas- 2007, calling on operators to pro- WASHINGTON — It’s begin- ny and parade, creating an unprec- The D.C. Department of Trans- sengers safety briefings, now is a vide a safety message to passen- ning to look more and more like edented logistical challenge. portation has decreed that motor- good time to get started because if gers, informing them of the safety motorcoach operators planning to That number does not include coaches coming for the inaugura- you don’t you could be partially to features of the motorcoach, in- send coaches here for President- scores of midsize buses and vans tion will be required to follow blame for the voluntary briefings cluding how to use window and elect Barack Obama’s inauguration organized by churches and other specific guidelines. No. 1, opera- becoming mandatory. roof exits to evacuate the bus. later this month should plan for the groups. tors will be required to register Matt Daecher, president of the The message can be delivered worst… but hope for the best. The prospect of a massive and obtain a $50 D.C. trip permit Daecher Consulting Group, says live by the driver, prerecorded on And it might be prudent to let number of charter coaches, carry- — if they come into the district federal regulators are holding to a video or audio tape, or in a brochure. customers know sooner, rather ing as many as a half-million peo- and don’t have apportioned license pledge they made just over a year Safety regulators issued the than later, they likely will face ple, is having an enormous impact plates and list Washington, D.C., ago that if not enough operators suggestion after a bus accident in huge crowds, protracted waiting, on all aspects of the transportation on the cab card. are delivering the safety message which passengers complained they long lines, plenty of hiking, lots of planning for the event. As of mid-December, DCDOT on their own, the suggestion will had no idea how to quickly exit the bumping and pushing, and limited For example, widespread street was sending carriers looking for be turned into a requirement. vehicle or what to do after they got creature comforts. Plus, it’s win- closures — for security reasons — parking to “ClickandPark.com,” “If you aren’t doing it yet, then outside. ter, it’s January, and it’s D.C. will prevent coaches from drop- the official event parking contrac- you really should be,” he urged op- Peter Chandler of the FMSCA, District of Columbia transpor- ping passengers off at or close to tor for the inauguration, and the erators attending the fifth annual who also spoke at the seminar, tation planners are estimating that events, so officials have been operator of the parking lots around United Motorcoach Association noted that the warning about as many as 10,000 charter buses working on a plan for where buses RFK Stadium. ClickandPark.com Safety Management Seminar. the message becoming mandatory could arrive in the Washington will park and how their passengers is a collaboration of Gameday The Federal Motor Carrier still stands, although he said a area for the inauguration ceremo- will get to the parade route. CONTINUED ON PAGE 6 c Safety Administration issued a CONTINUED ON PAGE 6 c umaB&MCN 12/12/08 1:25 PM Page 1

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MIDWEST NORTHEAST SOUTHEAST SOUTHWEST WESTERN CANADA 800-222-2875 800-222-2873 800-222-2871 800-222-2877 800-322-2877 800-345-1287 www.abc-companies.com Bus & Motorcoach News INDUSTRY NEWS January 1, 2009 Want to cut insurance costs? Greyhound Canada beefs up security WINNIPEG, Manitoba — Grey are the result of a two-year study other security steps that it was not Check your hiring practices hound is tightening security at its aimed at improving security. announcing publicly. The new STERLING, Va. — If your in- “And hiring the wrong people major Canadian bus terminals, in- “We believe these measures measures are at company termi- surance costs are running out of can also hurt your company’s cluding screening passengers with that we’re implementing make the nals in Calgary and Edmonton, control, it might be time to look at image and reputation,” he noted. hand-held metal detectors. most sense and will be the most Alberta, and Winnipeg. The beefed-up security comes effective at this point in time for Greyhound currently conducts your driver hiring practices. Fuller emphasized that opera- roughly five months after a horrif- our type of transportation,” said hand metal-detector screenings at Lancer Insurance executive tors need to know the important ic attack in which a man was be- Abby Wambaugh of Greyhound. random terminals in the U.S. Ron Fuller makes a strong case for risk factors in hiring drivers, and headed by a fellow passenger on a Passengers are being screened The company did not release such a personnel review, empha- look very carefully at applicants Greyhound coach near Portage La with a magnetometer for weapons the cost of the increased Canadian sizing that motorcoach drivers are who are aggressive, inpatient, inat- Prairie, Manitoba. and required to stow their luggage security but said it was “several the key to controlling the cost of tentive, inexperienced, unhappy, or The new measures do not stem in the baggage bays rather than million dollars” and was hoping insurance and accident claims. have numerous violations or seri- directly from that event, according take on board, the company said. the Canadian government would He told an audience of motor- ous medical problems. to a Greyhound spokeswoman, but Greyhound said it would take pick up part of the tab. coach executives attending the “If you do hire them, then you fifth annual United Motorcoach better manage them because if you Association Safety Management don’t, it is going to cause prob- Seminar here that they can help lems,” he cautioned. themselves by hiring the best driv- He recommended, too, that ap- ers they can find, putting them plicants from other companies through a formal training program, who have current medical cards be and keeping tabs on them once required to have a new medical ex- they are out on their own. amination from the hiring compa- “You should have fundamental ny’s doctor to make sure the driver procedures and follow them,” he did not falsify the record. Such a said. “Deviate from them and there disclosure, he said, could anger a could be problems.” jury if the driver was involved in Fuller said operators need to be an accident and the case went to even more meticulous these days court. because the current driver short- Fuller said an important part of age has made things more diffi- the training given to new drivers is cult, not only raising the cost of re- teaching them what to say if they cruiting but also increasing the are involved in an accident. potential of hiring the wrong peo- “They should say very little,” ple to drive their buses. he stressed. Policies can help forestall issues with older drivers STERLING, Va. — Air traffic safety specialist said the key is controllers have to hang it up when writing a company policy that ad- they turn 56. dresses older driver concerns, but Airline pilots have to call it is enforced among all drivers. quits when they reach 65. So do “You have to treat everyone most law enforcement officers. alike,” he emphasized. Commercial bus drivers, though, Daecher suggested that a work- can stay behind the wheel until they able policy could single out drivers are 70, 75, 80 and even older. And, who have too many near accidents, many of them do just that. medical problems that affect their Because federal transportation driving skills, or who shy away from regulators have not set a maximum nighttime driving or difficult runs. age at which bus drivers must re- While those issues might apply tire, many are kept on until they no mostly to older drivers, if a young- longer can handle the bus safely, er driver is released because of the they lose their licenses because of same reasons, then legal ramifica- too many traffic violations, or they tions would be diminished. have a serious accident that puts He said the policy could also re- them out of commission. quire drivers who appear to have This can cause tough challeng- health issues to have physical ex- es and special problems for motor- aminations once a year rather than coach operators who are fearful of the currently required two years. He age discrimination complaints or suggested, too, that operators ob- civil lawsuits if they let senior tain a copy of the long medical ex- drivers go. amination form so they have a full Daecher Consulting Group picture of the driver’s health and President Matt Daecher says al- know of any ailments they have and though dealing with situations in- medications they are taking. volving older drivers can be diffi- “If they’re on medicines, you cult, it can be done. need to know about it because it Speaking at the fifth annual could have side affects that could United Motorcoach Association impact their driving,” he said. Safety Management Seminar, the CONTINUED ON PAGE 15 c January 1, 2009 Bus & Motorcoach News

CDL, medical record to be merged UMA, ABA issue get-tough WASHINGTON — The Fed- will streamline recordkeeping ob- but never even look at the medical recommendations to Obama eral Motor Carrier Safety Admin- ligations for states and CDL hold- certification card. WASHINGTON — The Unit- the (FMCSA) possesses a great op- istration has issued a rule that will ers, while providing instant elec- That card is something drivers ed Motorcoach Association and the portunity to improve highway safe- lead to the merging of commercial tronic access to the CDL holder’s must keep on them at all times American Bus Association are urg- ty, reduce fatalities and injuries, driver licenses and medical certif- medical certificate by state and while driving a commercial vehi- ing the incoming administration of and improve parity among compli- icates into one electronic record. federal enforcement officials. cle. They are ticketed, of course, if President-elect Obama to adopt a ant carriers,” the associations said The FMCSA said the long- The combined CDL/medical they don’t have it on them but typi- get-tough policy with rogue bus in their joint pronouncement. discussed combining of the two document, along with a new regis- cally don’t need it to get a license. operators and start-up companies UMA and ABA said such a documents will help keep medi- try of medical examiners (see story Under the new rule, those wanting to enter the industry. crackdown could be done most ef- cally unfit truck and bus drivers below), are part of the FMCSA’s seeking to renew or obtain a CDL The call for a crackdown on ficiently through a targeted ap- off the road. “continuing commitment to en- will have to have their medical “existing problematic carriers” and proach aimed at individuals and Under the final rule issued by sure that only medically qualified certification and present it at the individuals and companies seeking companies requesting new passen- the FMCSA, states will be re- individuals are allowed to operate time they take their CDL test. new passenger carrier operating ger carrier operating authority. quired to merge their CDLs with a an interstate truck or bus,” said That means drivers will have to authority was contained in a joint Currently, an individual or driver’s medical examination FMCSA Administrator John Hill. obtain their medical certification statement issued by the two associ- company seeking operating au- certificate. Currently, most states give bus first. If they don’t have it they ations and passed along to mem- thority from the U.S. Department When fully implemented in and truck drivers an eye exam be- can’t be tested and receive their bers of Obama’s U.S. Department of Transportation need only submit three years, the combined CDL fore testing them for their CDL, CDL of Transportation transition team. an application, a registration fee, The associations asked the in- evidence of financial responsibili- Feds propose medical examiner system coming administration to move ty (usually in the form of insur- quickly to get rotten operators off ance), and the name of a process WASHINGTON — The Fed- the driver’s medical examination medical personnel who are quali- U.S. highways and keep potential agent(s). eral Motor Carrier Safety Admin- certificate. (See story above.) fied to conduct exams of inter- bad apples from ever hitting the There is no requirement the istration has announced plans to The proposed rule establishing state truck and bus drivers. roadways. And they urged the new new operator demonstrate knowl- improve standards and set uni- a National Registry of Certified The new system would weed administration to show no mercy to edge of federal motor carrier safety form requirements for the medical Medical Examiners is designed to out medical examiners who fail to new operators. laws and regulations or the ability personnel who examine bus and assure physical qualification meet or maintain the minimum “The motorcoach industry as- to conduct safe operations. truck drivers for CDLs. exams of CDL holders are per- standards by removing them from serts that passenger carriers operat- “The FMCSA performs a new- The new standards and require- formed by qualified medical prac- the national registry. ing without benefit of compliance entrant review — currently charac- ments are contained in a proposed titioners and are administered in a The proposed rule can be with the Federal Motor Carrier Safe- terized as an ‘educational review,’ rulemaking that was issued at the uniform and consistent manner. found at www.regulations.gov, ty Regulations pose a great risk to usually within nine months of a same time as the new FMCSA The rulemaking also would docket number FMCSA-2008- highway safety. By focusing on ex- passenger carrier receiving initial rules requiring states to merge the create a training and testing pro- 0363. Public comments may be isting problematic carriers, as well operating authority from the commercial driver’s license and gram, plus a national registry of submitted until Jan. 30. as preventing entry to future ones, FMCSA,” the associations noted. “The gap between receipt of operating authority and a review is risky and exposes passengers to needless potential harm, regardless of the length of time. The review also lacks veracity and establishes a poor precedent with new-entrant operators when a more important message regarding the significance of compliance with the laws and regulations should be made. “The industry believes the FMCSA should not grant any operating authority prior to determin- ing an applicant’s…likelihood to comply with the Federal Motor Carrier Safety Regulations and operate safely, through testing and other methods,” the associations said. Additionally, UMA and ABA called on the Obama Administra- tion to quickly adopt a policy, with- Protecting your business – it’s our privilege and commitment in 90 days of taking office, of tar- geting new companies with an National Interstate has been protecting transportation companies like yours for two decades. immediate compliance review after You can count on us for: they have been granted operating N Product expertise. authority. N Exceptional service and claims handling. “Passenger carriers (that) fail N Strength and stability – rated “A” (Excellent) by A.M. Best Company. to comply with the Federal Motor National Interstate is a proud supporter of UMA since 1989. Carrier Safety Regulations should Contact us at: 800-929-1500 | [email protected] | www.NATL.com be treated equally, and no consider- ations should be afforded new en- trants,” said the associations. Deemer Design Studios | 216.544.6385 Bus & Motorcoach News THE DOCKET January 1, 2009 Coach industry continues to battle trip fee in D.C. WASHINGTON — Efforts by argue their cases. the judges realize the complexity of year, and pay the district a fee based statue since shortly after it was ad- the motorcoach industry to force UMA attorney Dan R. Mastro- the lower court decision and the is- on the number of visits each coach opted, first by trying to work with the repeal of a law that requires marco, who filed the motion, said sues, they would question the law- makes to the district, or purchase a the district Department of Motor charter bus operators to pay a $50 he anticipated it would be denied yers as to why they had not request- six-day, $50 trip permit for each of Vehicles and tourism organiza- fee to bring a coach into the District because giving lawyers additional ed additional time to present their their buses that enters the district. tions, and then appealing directly to of Columbia have struck another time for oral arguments is highly arguments. Lawyers for the industry main- the D.C. Council. bump in the road. unusual. Under the statue establishing tain the first option is out of the When their efforts failed, an in- But it isn’t expected to slow the He argued in his motion that the trip fee, out-of-town charter question for established carriers, dustry coalition made up of UMA, drive to quash the controversial fee extra time is needed because the carriers are given three options to the second violates federal regula- ABA and the National Tour Asso- that was put in place by the D.C. lower court decision is so confusing operate legally in the district: Es- tions, and the third is unconsti- ciation challenged the law in Supe- Council a year ago and is costing and complex that the panel of ap tablish their businesses in the dis- tutional. rior Court. However, Judge Jean- motorcoach companies thousands peals court judges is likely to have trict; purchase apportioned regis- UMA and others in the indus- nette Clark upheld the measure and of dollars. a difficult time understanding it. tration tags in their home state each try have been trying to overturn the the coalition appealed. In the latest development in “The red light timing the law- the case, the D.C. Court of Ap- yers will go on long before the peals rejected a request to allow court even understands the issues Diesel prices continue to drop attorneys for the industry to have because they have been so muddled Diesel fuel prices are closing lon. At year-end 2007, diesel aver- prices as low as $1.30. more than the usual 15 minutes to as a result of the lower court’s con- out 2008 at about half the level they aged $3.34 a gallon nationwide. Crude oil has dropped to around deliver oral arguments in their ap- fusing record,” he said. were at mid-year and more than 80 Gasoline also continues to fall $40 a barrel, its lowest price in al- peal of a Superior Court ruling Mastromarco pointed out that cents a gallon less than they were a in price, declining to a national av- most four years. that upheld the law. the rejection of the request for ad- year ago. erage of just under $1.70 a gallon. The highest diesel fuel prices The motion, which was filed by ditional time was made without The national average price of Gas has fallen $2.415 a gallon since are in New England and central At- the United Motorcoach Associa- prejudice, meaning it can be filed diesel has fallen to around $2.50 a its $4.114 record set July 7, and is lantic states, with the cheapest die- tion with the support of others in- again after dates for filing briefs gallon, down roughly $2.25 a gal- at its lowest level in almost five sel, believe it or not, in California volved in the case, including the and delivering oral arguments are lon from the record of $4.76 set years, since it was $1.69 a gallon where it is around $2.40 a gallon. American Bus Association and the set by the court. “And we just might July 14. on Feb. 23, 2004. Other regions with below- District of Columbia, would have do that,” he added. The $2.50 national average puts In some areas, near refineries, national-average prices include about doubled the time lawyers He said he was motivated to file diesel at its lowest level since Feb. gasoline is selling for less than the Midwest, Gulf Coast, Rocky from both sides would have to the motion by concerns that once 19, 2007, when it was $2.49 a gal- $1.50 a gallon, with promotional Mountains and West Coast. January 1, 2009 INDUSTRY NEWS Bus & Motorcoach News

Buses in D.C. from 2 million to 4 million people Washington Nationals Park. the large crowd it drew. have to walk to events or are set- may try to attend the inauguration. “Finding a big piece of tarmac But one analysis suggests there ting up shuttle bus service from CONTINUED FROM PAGE 1 The high number is more than to park buses isn’t the main issue,” were only 2,500 buses, including many areas to downtown. Management Group, International double estimates of just a month said City Administrator Dan Tang- school buses, for that event. The transit agency will run an Event Services and Dedicated ago. (See Dec. 1 Bus & Motor- herlini. “Getting people from that Inaugural planners also point unprecedented 15 hours of con- Hosting Services. coach News.) chunk of pavement to where they out that the Million Man March is secutive rush-hour rail service on Parking fees at RFK will be In addition to the traditional want to be — that’s where the big not particularly relevant for plan- Inauguration Day. Even so, Metro $50 per bus, plus a $10 service fee, parking venues, like RFK Stadium issue is going to be.” ning purposes today because of officials say they can accommo- and buses are required to arrive at and Metrorail stations, organizers Additionally, there will be last- drastically heightened security con- date only 4,700 buses, or roughly the parking lots between 4:30 and have identified more than 100 minute rolling street closures dic- cerns after the 9/11 terrorist attacks. 235,000 people, at Metrorail sta- 9:30 a.m. Tuesday, Jan. 20. For parking locations for charter buses tated by the Secret Service, not to Washington Metro is expected tion parking lots, according to se- more information or to reserve a in the region, including shopping mention the possibility of snow to play a critical role in the move- nior planner Jim Hughes. parking place, go to http://2009 malls, college campuses and and freezing weather. ment of people on Jan. 20. More than that would over- inauguration.clickandpark.com. elsewhere. “The logistical issues associat- Calling it the biggest challenge whelm the system, officials say. The website also has informa- Some visitors could be shut- ed with this are huge,” said Great- in the 32-year-old agency’s histo- If Metro takes 4,700 busloads tion on shuttle buses that will run tling in from as far away as Six er Washington Board of Trade ry, General Manager John B. Catoe of people that means city and re- from RFK to downtown and about Flags America in Bowie, Md., and President Jim Dinegar. Jr. told a Metro inaugural planning gional officials need to find park- taking the D.C. Metrorail from the racetrack at Laurel Park, Md. Being inundated with motor- group to prepare for “everything ing for the remaining 5,300 buses. near RFK to downtown. There is a Closer-in spots under consider- coaches is not exactly new to Wash- that could possibly happen” with Coach operators should watch link on the website to purchase ation include Wolf Trap in Vienna, ington. Organizers of the Million crowds five to 10 times as large as for information from industry Metrorail tickets. Va., and Arlington National Man March, held Oct. 16, 1995, pre Metro’s typical ridership of trade associations as city plans are Many coach operators are ex- Cemetery. dicted 11,000 charter buses would 500,000 for the Fourth of July cel- completed and disseminated. pected to try to park at outlying Officials also are looking at come to Washington. The march, a ebration on the Mall. The United Motorcoach Asso- Metrorail parking lots, but that such district facilities as the Carter gathering of African American men Because the Metro system ciation has set up a special website may prove problematic. Barron Tennis Center, East Po- from across the country, is often can’t accommodate everyone, of- with the latest information. Go to Officials are estimating that tomac Park and Hains Point, and cited as a benchmark because of ficials are preparing for many to http://www.uma.org/inaugural.asp.

able free of charge from UMA and could be some time before the final being formed to identify possible Safety Analysis initiative allows UMA Safety Forum many other organizations, most of results are in and recommendations terrorist threats against buses. regulators to direct their resources CONTINUED FROM PAGE 1 which is available for downloading can be formulated. “What we are asking for is for on the worst of the worst compa- minimum number of carriers de- from the internet. In addition, he said related test- you to take an active role in the se- nies by using improved data to livering the message or a timetable “There are a lot of products out ing of fires on the interior and in curity of your businesses,” he said. more easily and quickly identify for deciding if the message should there now, so there’s really no rea- the wheel wells of buses and pas- Also in the works, he said, is a high-risk carriers and drivers. It is become mandatory has not been set. son for not doing it,” he emphasized. senger evacuation procedures is requirement that motorcoach com- expected to be put in place nation- “We’ll just monitor the situa- just getting under way and much panies will have to offer special ally sometime in 2010. tion,” he said. Crashes complete of that work is not expected to be training to their employees so they Mahorney said regulators will He noted that less than 30 per- On other federal safety issues, completed until sometime in can recognize possible threats and be able to look at problems over a cent of the operators in the country the National Highway Traffic 2010. know where and how to report longer period to zero in on the causes. were giving the briefings when his Safety Administration reported it Although Saul would not say, them to authorities. “If a driver has the same prob- agency checked earlier this year. has completed a series of motor- there were indications that some Part of the plan, he said, is to lem while working for a number of He said he hopes the number is coach crashes it staged as part of recommendations on the passen- make sure police and other law en- different companies, then it is a much higher now because the re- an extensive study into the possi- ger restraint issues could be deliv- forcement officials take the re- driver problem. But if a company view was done prior to the agency ble need for passenger restraints ered before the other tests are ports seriously. “We don’t want has the same problems with a num- making materials available to com- on motorcoaches and new manu- complete. people to feel like they just report- ber of different drivers, then it is a panies to help them with the facturing standards for coach roofs ed a UFO,” he added. company problem,” he said. briefings. and windows. Security focus Bill Mahorney of the FMCSA The pilot program has led to Daecher stressed there is no Roger Saul, who directs one of Steve Sprague of the Transporta reported that models for the FMC- contacts with 2,100 carriers in the excuse for not giving the briefings the two federal centers where the tion Safety Administration reported SA’s proposed new regulatory four states, most of which have because, in addition to the materi- research is being done, said the that the TSA is moving forward structure, as its applies to motor- typically not received FMCSA at- als available from the FMSCA, a data from the head-on, sled and with a national risk assessment pro- coach companies and drivers, is tention in the past. substantial amount of information, rollover crashes now is being ana- gram, and motorcoach operators being tested in Colorado, Georgia, Of those, more than 1,800 were including canned announcements lyzed along with information from soon will be asked to participate by New Jersey and Missouri. issued warnings alerting them to and printed materials, also is avail- numerous other sources and it serving on focus groups that are The FMCSA Comprehensive potential safety problems. How to contact us ISSUE NO. 138 To submit or report news, Letters to To advertise or to mail advertising- Joan Libby the Editor, articles, news releases or to related materials: Cavalier Coach report corrections: Call: Johnny Steger at (866) 930-8426 A PUBLICATION OF THE UNITED MOTORCOACH ASSOCIATION Boston, Mass. E-mail: E-mail: Marcia Milton First Priority Trailways [email protected] [email protected] Staff Advisory Board District Heights, Md. Fax: (405) 942-6201 Mail: 2200 N. Yarbrough, Suite B William Allen Bob Foley Michael Neustadt Mail: 3108 NW 54th Street Box No. 336 Editor & Publisher: Victor Parra Sierra Trailways ABC Companies Coach Tours Oklahoma City, OK 73112 El Paso, TX 79925 Sacramento, Calif. Faribault, Minn. Brookfield, Conn. Senior Editor: Bruce Sankey Call: (866) 930-8421 Larry Benjamin Gladys Gillis Jeff Polzien To send advertisements or Northfield Lines Starline Transportation Red Carpet Tours Sales Director: Johnny Steger Northfield, Minn. Seattle To subscribe or inquire about your photographs via the Internet: Oklahoma City subscription: Industry Editor: Ken Presley Dave Bolen Robert Hume Tom Ready E-mail: [email protected] New World Tours Travel Mates Trailways Ready Bus Lines E-mail: Associate Editor: Ellen Balm Bristow, Va. Harrisonburg, Va. LaCrescent, Minn. [email protected] To contact the David Brown Daryl G. Johnson Brian Scott Fax: (405) 942-6201 United Motorcoach Association: Art Director: Mary E. McCarty Holiday Tours J & J Charters Escot Bus Lines Randlemann, N.C. Crosby, Texas Largo, Fla. 3108 NW 54th Street Mail: Call: (800) 424-8262 Editorial Assistant: Amy Stalknecht Oklahoma City, OK 73112 James Brown Sr. Dale Krapf Michelle Silvestro Online: www.uma.org Magic Carpet Tours Krapf Coaches National Interstate Insurance Co. Call: (866) 930-8421 Editorial Assistant: Mark Gedris Richmond, Va. West Chester, Pa. Richfield, Ohio Steve Brown Godfrey Lebron T. Ralph Young ©2008 by the United Motorcoach Association. Reproduction in whole or in part without Accountant: Ted Williford Brown Coach Paradise Trailways Young Transportation written permission is prohibited. Amsterdam, N.Y. Hicksville, N.Y. Ashville, N.C. UNITED MOTORCOACH ASSOCIATION MOTORCOACH EXPO 2009 An Invitation to Expo By Victor Parra But these President & CEO opportunities United Motorcoach Assn. are being ac- companied by major chal- I’m thinking: Didn’t we just lenges as well, wrap up that final night in San such as the Francisco where everyone — most- volatility of Victor Parra ly everyone — dressed in rock n’ f u e l p r i c e s roll black tie? which is making it difficult to price You remember the night when future charter orders. our “surprise visitor” barged in and Also, the potential of new fed- everyone thought we had arranged eral regulations resulting in chang- for a new source of entertainment es to our equipment design. On top for our Vision Awards Banquet? of these developments, the new Well, believe or not, we’re on EPA requirements, scheduled to the eve of UMA Motorcoach Expo become effective in 2010, mean 2009, set for Jan. 21-25 in Orlando, our capital equipment and operat- and much has occurred in the past ing costs are sure to rise… year that has dramatically altered the landscape of our industry. What does all this mean? The significant changes we’re All signs indicate that we are at seeing today in our marketplace the very beginning of a new era in and in our operating environment the motorcoach industry, an era suggest we may be entering one of loaded with profitable opportuni- The show floor is always the hub of activity at UMA Motorcoach Expo. the most critical and — potentially ties but fraught with serious threats — most lucrative periods in our in- to our industry and to your Age, Room S-320 tions: Specing a Vehicle for Operating dustry’s history. businesses. Schedule of Events 1:45–2 p.m. Break Efficiencies, Room S-230 A-B 2–3 p.m. Concurrent Solution Sessions 10:30 a.m.–5:30 p.m. Exhibit Hall Open, The magnitude of these chang- Navigating successfully in this Wednesday, Jan. 21 Marketing and Sales: Achieving Maxi- South Hall B es can be compared to what we ex- new marketplace will require new 9 a.m.–5 p.m. Expo Registration, En- mum Results through Unconventional 11 a.m.–2 p.m. Lunch on Exhibit Hall perienced when our industry was knowledge, new skills and perhaps trance to South Hall B, Orange County Marketing Techniques, Room S-230 Floor, South Hall B deregulated in 1982. an entirely new way of looking at Convention Center F-H Finance: Coop-itition – The 6:30–11:30 p.m. 6th annual UMA Vision We are moving toward the your business. 1–5 p.m. State Association Summit, new Watchword for the Motorcoach Awards Banquet, Peabody Orlando, Peabody Orlando, Plaza Ballroom B-C Industry, Room S-230 C- Operations: Plaza Ballroom Dawn of a New Age in the Motor- That’s where the UMA Expo 6–8 p.m. Welcome Reception, Peabody Training Drivers to Better Manage Fuel coach Industry. can help you. We’ll begin the “how- Orlando, Plaza Ballroom D-E Consumption, Room S-230 A-B Saturday, Jan. 24 For example, the revised charter to” process with a brand new and 3–3:15 p.m. Break 9 a.m.–Noon Expo Registration, En- bus rule — which went into effect exciting group of hard-hitting ses- Thursday, Jan. 22 – All events at the 3:15–4:15 p.m. Concurrent Solution trance to South Hall B, Orange County April 30 — is opening the door for sions. We’ll bring you the best Orange County Convention Center un- Sessions Convention Center less otherwise noted. Shuttle Service Marketing and Sales: Working with Your 9 a.m.–Noon Exhibit Hall Open, South hundreds of charters and for con- minds in and out of our industry to from convention hotels provided. Local Transit Authority**, Room S-230 Hall B tract work with professional and help you tackle these issues and 7:30 a.m.–4:30 p.m. Expo Registra- F-H Finance: Coop-itition – The New 10 a.m.–Noon Brunch on Exhibit Hall college sports arenas, county and help you leave with solid, doable tion, Entrance to South Hall B, Orange Watchword for the Motorcoach Indus- Floor, South Hall B state fairs, and other such events strategies and tactics. County Convention Center try (cont’d), Room S-230 C-E around the country. These are op- What’s in store for our industry 8–8:30 a.m. Continental Breakfast & Operations: 2010 Engine Emission Is- Sunday, Jan. 25 Networking Opportunity, Outside Room sues, Room S-230 A-B 7 a.m.–4 p.m. 5th annual Ray Dupuis portunities that never existed before. won’t be for the faint of heart. S-330 4–4:30 p.m. Maintenance Competition Memorial Golf Tournament, Falcon’s In addition, travelers from What lies ahead is risk, mixed 8:30–9 a.m. Opening Session: Welcome Registration, Room S-331 Fire Golf Club around the world are coming to with great upside potential, for Remarks & UMA Active Membership 4:30–6:30 p.m. Exhibit Hall Opens for 7 a.m.–4 p.m. Post-Show Tour to Hard tour the U.S. in greater numbers those ready (I do mean ready) for Meeting, Room S-330 Sneak Preview, South Hall B Rock Hotel and Casino, Tampa, Escot than before the 9/11 tragedy. Their the Dawn of a New Age in the Mo- 9–10 a.m. Dawn of a New Age Panel Bus Lines Discussion, Room S-330 Friday, Jan. 23 needs and expectations are very torcoach Industry. 9 a.m.–4 p.m. Maintenance Interchange, 7–10 a.m. Maintenance Competition, **Bus & Motorcoach Academy Continuing different from our current U.S.- I hope to see all of you in Room S-331 Escot Bus Lines’ maintenance facility Education Credit based customers. Orlando. 10–10:45 a.m. Legislative and Regula- 7:30 a.m.–5:30 p.m. Expo Registra- tory Update, Room S-330 tion, Entrance of South Hall B, Orange 10:45–11 a.m. Break County Convention Center Expo special events add sparkle 11 a.m.–Noon Concurrent Solution 8–8:30 a.m. Continental Breakfast and Sessions Networking Opportunity, Outside Room ORLANDO, Fla. — UMA Mo- or nibbling hors d’oeuvres. Jan. 22. During this period attend- Marketing and Sales: Reaching the Inter- S-330 torcoach Expo 2009 will feature The two-hour reception, which ees will have the opportunity to sip national Customer, Room S-230 F-H 8:30–9:30 a.m. Education Session: three signature hospitality events begins at 6 p.m., is a great place to cocktails while getting a first peak Finance: Obtaining Financing in a Tough Expectations of Tour Operators and specifically tailored to provide fun make contacts and get ready for the at exhibitors’ booths and displays. Economy, Room S-230 C-E Opera- Charter Operators, Room S-330 for everyone attending the industry exhibition and education sessions. Last, but certainly not least, the tions: New Places to Recruit New Driv- trade show during its five-day run It will be conducted at the Expo 6th Annual Vision Awards Banquet ers, Room S-230 A-B 9:30–10:30 a.m. Concurrent Solution 11 a.m.–Noon UMA Associate and Travel Sessions here later this month. headquarters hotel, the Peabody will be from 6:30 to 11:30 p.m. Fri- Partner Membership Meeting, Room Marketing and Sales: Leveraging the First up is the Welcome Recep- Orlando in the Plaza Ballroom. day, Jan. 23. The banquet and S-329 Internet to Boost Sales, Room S-230 tion on Wednesday, Jan. 21, where The second event takes the form awards event will take place at the Noon–1:45 p.m. Operator Lunch: Getting F-H Finance: Managing Accounts attendees can meet and mingle with of the Exhibit Hall Sneak Preview Peabody Orlando in the Plaza Mentally Ready for the Dawn of a New Receivable**, Room S-230 C-E Opera- colleagues while sipping cocktails — from 4:30 to 6:30 p.m. Thursday, Ballroom. Gerflor/Industrial Rubbe ...... 657 Groeneveld ...... 510 Harbor Graphics ...... 860 Harper Regional Svc Centre ...... 629 January 22 – 24, 2009 Hershey Harrisburg RVB ...... 716 HMS Host Restaurants ...... 709 Orange County Convention Center IC Bus ...... 907 INTAPOL Uniforms ...... 441 Intec Video Systems ...... 548 Int’l Motor Coach Group...... 650 LUNCH/BRUNCH LUNCH/BRUNCH ISRINGHAUSEN Inc...... 869 80’ 100' iTransit Inc...... 801 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 10 10 10 10 10 10 10 10 10 J.J. Keller & Associates...... 437 Jim’s Truck & Trailer...... 635 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 10 10 10 Bus & 10 10 10 10 John Holdsworth & Co. Ltd...... 669 Key Equipment Finance ...... 606 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 10 10 10 10 70' Coach 70' 10 10 10 10 10 10' Prevost Kidde Aerospace & Defense ...... 409 10’ 10'

6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ Kingston Mobile Electronics ...... 633 10 10 10 10 10 10 10 International Kirk’s Automotive Inc...... 445

6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ KMA Transportation ...... 611 10 10 10 10 10 10 10 10 10 675 375 La France Industries ...... 447 SERVICE SERVICE Lancer Insurance Company ...... 861 15' Lantal Textiles ...... 661

20' 20' LINNIG Corporation ...... 651 ISRINGHAUSEN John ARI-Hetra Inc. Holdsworth REI LMB Logowear ...... 834 20'

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2 1 1 Lucas Oil Products...... 508 869 769 669 Radio FX FX FX March of Dimes ...... 750 1 1 2 ' 2 ' ' 2 ' 2 1 1 Engineering 367 Setra-from Marriott Hotels of N.O...... 714 The Museum of Seeing S.H. Transit Century Machines Smith Sales McMynn Metro Magazine...... 812 Bus Transportation & Co. Inc. 965 Lancer 864 765 764 665 Insurance Daimler Buses Michelin North America Inc...... 523 Easy FMCSA/ Lantal Bergen Auto Bus, Inc. USDOT Textiles Upholstery Turbo 862 763 762 563 Images Midland Conv./Visit. Bureau ...... 722 50’ Harbor Talfourd- Frank Crystal & Ricon Amaya North America Mississippi Div. of Tourism...... 729 Graphics Jones, Inc. Co. 861 860 761 760 661 561 461 Astron 20’ Mix Telematics ...... 614 Seating 959 MOR/ryde ...... 755 Custom Shore Elreg Big Rig Funding Distributors Ger or TIB Radio Ltd Ltd. Collision Motorcoach Council Inc...... 838 Corp. 757 756 657 656 557 ZF 156 SEFAC UMA Health National Motorcoach Manager ...... 528 MOR/ RLI Assoc. Bitzer Industries Trans. Health Bus ryde Ins. Programs Trader US, Inc. The Pink Bus 855 854 755 754 655 654 555 357 Motorcoach Movies ...... 435 Alcoa Spader Defense Safety Rodes Sponsored by The Maurer Business Travel Roper Wheel Managmnt Mngmnt Vision Love Ins. Museum Bus Transportation ...... 965 Foundation for Breast Health Edu. Agency 953 852 753 752 653 652 553 453 National Bus Trader P.A. March Linnig Internt’l A-Z ...... 654 ABA Post Motorcoach Resources Agency of Dimes Corp. Group 950 851 850 751 750 651 650 551 National Coach Marketing ...... 615 50’ PAA Nt’l School Reach Bus & Intec Trans. Local, Motorcoach Bus & Relational Insurance Association Inc. Video LaFrance Turtle Top Nat’l Interstate Insurance ...... 739 Academy Motor Bus American 848 749 748 Systems 548 20’ 948 849 coach Seating National Motorcoach Network ...... 828 Rosco Aesys NEWS Carrier 146 Vision Transport 947 20’ Systems 746 647 646 547 A/C 447 Nat’l School Trans. Assn...... 749 10' 847 10' 10' 10' 10' Authorized Kirk's Trans. Auto Inc National Seating ...... 407 Remfg 944 845 844 745 544 445 10' 15' 60’ National Tour Association ...... 718

345 20’ Old Country/HomeTown Buffet INTAPOL National Paradigm Stallion Motorcoach Uniforms Ryans Grill, FireMountain ...... 734 Safeguard Interstate Tech 138 Council, 441 A Div. of Inc. Bus Willingham, Olde English District ...... 708 IMMI Inc. Industries 839 838 739 638 538 439 The Orlando/Orange County CVB ...... 715 Braun Ametek J.J.Keller 60’ P.A. Post Agency ...... 751 Technical Corp. 937 437 Jim’sTruck 20’ PAA Insurance Solutions ...... 848 Summit Busline LMB MS Buffets, Motorcoach Seating, &Trailer/ A.C.C. Int’l. 534 Movies Magazine Logowear Division Inc. Coachwerks Inc. BusRide 337 Paradigm Technology ...... 538 934 834 of 734 635 535 Magazine 435 132 50’ Kingston Fabric

Tourism Mobile

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1 Electronics Services 933 932 833 832 732 633 532 433 FX FX FX Comm. Chempace PennTex Industries Inc...... 610 Buckman- 1 12 2 ' ' ' 2 ' 2 1 Spec, 1 Wells Mitchell Corp. Motorcoach 60’ ue Manager Fargo 930 831 830 730 631 Prevost Car ...... 375 Nat’l Harper Auto Regional 20’ Motorcoach en Motion Network .travel Service Webasto Product Prima-Euramtec ...... 810 Shade Center Carrocerias Ayas, S.A. 928 829 828 729 728 629 529 528 429 Sardo Bus Adv. eForward Bus Av Dura 126 Q’Straint ...... 507 929 Biological Exchange Brake Co. & Coach Mkgt Solutions Magazines 926 827 826 727 726 627 Upholstery ReachLocal Inc...... 748 Cactus ns Dandy Whiting 10' Willies Restaurant Systems, Inc. Michelin REI – Radio Engineering ...... 367 Buffet io Cruises Allison 924 825 824 725 724 625 North Transmission

ct Relational Bus Sys. (RBS)...... 547 Coach Turning Midland Research America Stone CVB Underwriters Caio North

Glass ra 40’ 922 823 822 723 722 623 523 423 323 Research Underwriters ...... 623 tt America Ricon...... 561 120 RLI Transport. Insurance ...... 754 35’ Rotary Fredericksburg, Translite &A Drive- Advantage Budget Bode Lift VA Regional NTA Enterprises 10' Tourism ware Funding Truck Corp Team Coach 819 818 719 718 619 Imaging Rodes Roper Love ...... 553 20’ 618 & Auto Cracker Hershey

ns WiFi In Harrisburg Ron Turley Associates ...... 515 Barrel RVB Motion

917 916 817 816 717 io 716 616177 616166 517 516 417 317 Marriott Ron Rosco Vision Systems ...... 745 Shure- Euro Orlando Hotels of Nt’l Mix C. E. ASA/ at New Coach Telematics Turley Nieho Jensen Step tech, Inc. CVB Associates 914 814 715 Orleans Mktg 614 515 514 Arvin Rotary Lift ...... 819 815 in 714 615 TCB Valley Embassy Capacity Five Star Tran Sched Meritor Datatrax Metro Suites Industries, Technlgies, Forge State Coverage Specialty Systems, 415 LLC. Magazine st Lake Buena Company S.H. Smith & Company ...... 765 Inc. CVB Vista Assoc. Program Ltd. 812 713 613 612 513 512 TCF 313 912 813 712 Equip Prima- PA Safeguard, Div. of IMMI ...... 839 De Transit KMA PennTex Trans/Air Groene IC Euramtec Dutch Tix, LLC Trans. Industries Veld ABC CVB 810 711 710 611 610 511 510 411 Safety Vision ...... 652 20’ Coach HMS Host SC/ Olde Key Lucas Oil Kidde Transit Restaraunts Thermo Equipment Products Aerospace Sardo Bus/Coach Upholstery...... 323 English Q'Straint & Defense Bus Components/ King Finance BUS-WATCH 20’ Total Technics 709 708 508 409 Tropicana Surveillance Seeing Machines...... 864 Berkely Companies Casino & County, SC National Seating by REI Resort 907 807 806 707 706 607 606 507 407 307 SEFAC Inc...... 855 Setra / Daimler Buses N.A...... 156

6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ 6'BANQ Kingston Mobile Electronics ...... 633 10 10 10 10 10 10 10 International Kirk’s Automotive Inc...... 445

20' 20' LINNIG Corporation ...... 651 ISRINGHAUSEN John ARI-Hetra Inc. Holdsworth REI LMB Logowear ...... 834 20'

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20’ Shore Funding Ltd...... 757 Bridgestone Americas Shure-Step ...... 815 Stertil Koni iTransit 20’ Blaupunkt Div. of Robert Bosch Tire Operations South Carolina Tourism ...... 708 USA, Inc. (BATO) 901 801 701 501 301 100 Spader Business Management ...... 753 Stallion Bus Industries...... 937 State Associations...... 613 Restrooms Stertil-Koni USA Inc...... 901 MAIN ENTRANCE Summit Seating Inc...... 934 Talfourd-Jones Inc...... 761 Call 703-934-4700 today or E-mail [email protected] to reserve your booth! TCB Industries LLC ...... 912 TCF Equipment Finance...... 411 PLATINUM SPONSORS SILVER SPONSORS Team Coach Imaging ...... 317 The Braun Corporation ...... 337 The Maurer Foundation / Breast Health Education ...... 953 Thermo King Corp...... 607 Total Technics ...... 806 Trans/Air Manufacturing ...... 511 TranSched Systems Ltd...... 512 Transit Sales Int’l ...... 764 Transit Tix ...... 710 Exhibitor Booth No. Authorized Transmission Remfg .....845 Busline Magazine...... 833 Dandy Restaurant Cruises...... 724 Translite Enterprises / Bus Glass .....618 .travel ...... 728 AutoMotion Shade ...... 928 BusRide Magazine...... 532 Datatrax Technologies Inc...... 813 Transportation Insurance Brokers ....656 ABC Companies ...... 100 A-Z Resources LLC...... 551 BUS-WATCH Surveillance/REI ...... 307 Defense Travel Management...... 752 Tropicana Casino & Resort ...... 707 ACC International Inc...... 535 Bergen Auto Upholstery Co...... 563 C.E. Niehoff & Company ...... 514 Driveware ...... 619 Turbo Images ...... 461 Advanced Biological Mktng...... 926 Berkeley County S.C...... 706 Cactus Willies Buffet ...... 725 DuraBrake Co...... 627 Turning Stone Casino Resort ...... 723 Advantage Funding...... 517 Big Rig Collision (Calgary)...... 557 Caio North America LLC ...... 120 Easy Bus Inc...... 862 Turtle Top ...... 146 Aesys Inc...... 746 Bitzer US Inc...... 555 Capacity Coverage Company ...... 612 eForward Solutions ...... 827 UMA Health / Alcoa Wheel Products ...... 852 Blaupunkt Div of Robt Bosch ...... 501 Carrier Transport A/C...... 544 Elreg Distributors Ltd...... 756 Assn. Health Programs ...... 655 Allison Transmission ...... 423 Bode Corporation ...... 417 Carrocerias Ayats S. A...... 929 Embassy Suites – Lake Buena Vista...712 United Motorcoach Assn...... 638 Amaya Astron Seating...... 357 Bridgestone / Firestone ...... 301 Century McMynn Leasing ...... 665 Eurotech Inc...... 814 Valley Forge CVB ...... 713 American Bus Assn...... 850 Buckman-Mitchell Inc...... 831 Chempace Corporation ...... 631 Fabric Services/Somtex ...... 433 Webasto Product N.A...... 529 American Seating ...... 345 Budget Truck and Auto Inc...... 516 Coach Glass ...... 922 Five Star Specialty Prgms Wells Fargo Finance ...... 429 Ametek Products...... 534 Bus & Motorcoach Academy ...... 647 Coach-Transit Components ...... 806 (Div. of Crump Insurance) ...... 513 Whiting Systems Inc...... 625 ARI-Hetra ...... 969 Bus & Motorcoach News...... 646 Community Spec, Inc...... 930 FMCSA / USDOT ...... 763 WiFi In Motion ...... 617 ArvinMeritor ...... 313 Bus and Coach International...... 675 Cracker Barrel Stores...... 717 Frank Crystal and Company ...... 760 Willingham Inc...... 439 ASA/Jensen ...... 415 Bus ExchangeMagazines...... 826 Custom Radio Corporation ...... 854 Fredericksburg, Va. Tourism...... 719 ZF Industries Inc...... 453 10 January 1, 2009 EXPO SPECIAL SECTION Bus & Motorcoach News Expo education sessions help operators meet future ORLANDO, Fla. — UMA Motorcoach what we can expect from the new administra- explode in ways you never thought possible. emissions standards. Learn what the engine Expo 2009 will feature more than a dozen tion and 112th Congress. manufactures and OEMs are doing to get focused educational sessions designed to 2–3 p.m. Concurrent Sessions ready for this next generation of engines. help coach company owners and managers 11 a.m.– Noon Concurrent Sessions Marketing & Sales: Achieving Maxi- make their operations more successful. Marketing & Sales: Reaching the Inter- mum Results through Unconventional Mar- Friday, Jan. 23 The two days of workshops, presenta- national Customer. The number of inbound keting Techniques. One of the main chal- 8:30–9:30 a.m. Expectations of Tour tions and panel discussions cover a variety international travelers continues to grow. lenges our industry has historically faced has Operators and Charter Operators. This of topics in three principal areas: Marketing This session will discuss ways to reach the been in the area of marketing. In challenging panel of leading coach and tour operators and sales, finance and operations. international customer and ensure that the and uncertain times, marketing is key to as- will explore how to marry the needs of each Here are the educational sessions sched- services you deliver meet their expectations. sure your business can navigate through the party to maximize the benefit to the custom- uled for Expo ’09: Finance: Obtaining Financing During a most taxing times. This session will present er. Panelists will discuss the needs of tour op- Tough Economy. Attendees will learn what basic, easy-to-implement and inexpensive erators versus those of motorcoach operators. Thursday, Jan. 22 they need to do to secure financing for that techniques to maximize your ROM — Re- The session will cover hours-of-service, safe- 9 a.m.– 4 p.m. Maintenance Interchange. new or pre-owned coach or other business turn on Marketing, increasing sales and ty, accessible buses and other ADA issues, This session, which is closed to vendors, is purposes during the nationwide credit boosting profits. how to find a good bus company, drivers the only place where motorcoach owners, op- crunch. working with escorts, and other customer erators and maintenance professionals can Operations: New Places to Recruit Driv- Finance: Coop-ition — New Watchword service issues — what the tour operator participate in an open discussion about com- ers. Hiring drivers remains at the top of our for the Motorcoach Industry. With the new wants for their customer. mon maintenance issues. industry’s “most-wanted” list. But where do charter bus rule going into effect operators you find them? This session will feature op- may be required to reach out and work with 9:30–10:30 a.m. Marketing & Sales: 9 a.m.–10 a.m. Dawn of a New Age. This erators who have uncovered new places to re- competing companies to fulfill a large char- Leveraging the Internet to Boost Sales. high-profile panel session will focus on the cruit drivers and succeeded in bringing them ter order. It may even mean working and More and more charter orders, contract work, impact of the new charter bus rule and how into their driver pool. sharing resources with the local transit opera- corporate shuttles and other lucrative pieces important it can be to our industry’s future. tor. Ultimately, it means cooperating with of business are coming through the internet. Learn what other motorcoach operators have Noon–1:45 p.m. Operator Lunch: Get- competitors, hence the term coop-ition. In Are you tapping into the best resources avail- done to take over contracts previously per- ting Mentally Ready for the Dawn of a New this session operators will learn what they able so that next search finds your website? formed by transit authorities, challenges they Age. Attendees will learn to transform their will need to do be successful in the future. Are you optimizing search engines so your experienced during the transition, and every- thinking about the current changes taking company appears first in a search engine? At- thing they had to do to execute effectively. place in the motorcoach industry, and receive Operations: Educating Drivers to Better tendees will find out how to boost sales by real tools on how to manage change, reexam- Manage Fuel Consumption. Have you learning what larger companies do to make 10–10:45 a.m. Legislative & Regulatory ine their business and allow it to reach the trained your drivers to be mindful of how sure they are listed first when potential cus- Update. Attendees will be brought up to next level. Learn how to take risks, fail suc- much the consumption of fuel eats into your tomers are searching for one of their speed on key federal legislative and regulato- cessfully, unleash limitations and be a cata- bottom line, eroding profits and potentially products/services. ry initiatives, as well as gain insights into lyst for change that allows your business to reducing employee benefits? Find out what companies are doing to teach their drivers 9:30– 10:30 a.m. Finance: Manag- how to better manage fuel when they are on ing Accounts Receivable.* Too often compa- the road. nies allow owed monies to age well beyond 30 days, often forcing them to dip into re- 3:15– 4:15 p.m. Concurrent Sessions serves, or worse, borrow money at high Marketing & Sales: Working with Your short-term rates to pay bills. In the mean- Local Transit Authority.* Working with your time, the customer hangs on to its dollars, local transit authority does not have to be leaving the coach operator strapped for cash. contentious. Learn how to forge a meaning- Learn how to get paid in a timely manner ful working relationship with your local tran- while still maintaining a solid and long-term sit agency. This session will help you under- business relationship with your customers. stand their needs and how they even might be compatible with yours to help assure the in- 9:30–10:30 a.m. Operations: Specing tegrity of the charter bus rule remains intact. a Vehicle for Operating Efficiencies. When buying a vehicle, do you think about what Finance: Coop-ition — New watchword you should do at the point of sale to ensure for the Motorcoach Industry (continued). that that coach operates at peak profitability from the moment you put it into service? Operations: 2010 Engine Emission Is- What should you be looking for in a new ve- sues. It seems like just yesterday we were hicle? Find out from other operators how you gearing up for 2007 engine emission stan- can assure the vehicle will turn a profit from dards. Well, one year from Expo, we’ll see a the point of purchase. new batch of engines coming off the assem- bly line built to meet even more stringent *Bus & Motorcoach Academy Continuing Education Credit IMG Forum set for mid-January ORLANDO, Fla. — The 2009 Interna- prised of nearly 60 motorcoach companies, tional Motor Coach Group Maintenance & along with preferred vendors, for three days Safety Forum will be conducted here Jan. of networking, information and idea ex- 19-21. changes, problem solving, soft- sell relation- The event will feature maintenance and ship building, and education. safety clinics hosted by selected industry or- “Community Spec always looks forward ganizations, including IMG alliance partners to the IMG Safety and Maintenance confer- and federal agencies, which will address cur- ence. It allows us to directly engage the IMG rent issues and hot topics important to IMG shareholders and their employees and show- members. Also included will be operator case our services in a very intimate and per- workshops, a vendor discussion panel, and sonal manner and not in a trade show cattle- the annual Best Idea Competition. call format,” said Ryan Kelly of Community The IMG forum brings together the orga- Spec Inc., an Athens, Ga.-based consulting nization’s owner/operator members, com- company that specializes in grant writing. Bus & Motorcoach News EXPO EXHIBITOR NEWS January 1, 2009 11 Motorcoach Council to bring Bridgestone plant gets ‘green’ award MORRISON, Tenn. — The and is only the second existing more than 8 million gallons a message to Expo, Marketplace Bridgestone Firestone North manufacturing site in the country year. ORLANDO, Fla. — The Mo- council will work to build its mem- American Tire plant in Warren to earn the certification. The Leadership in Energy and torcoach Council will seek to ex- bership and spread its message to a County, Tennessee, is the first tire The plant has a track record of Environmental Design certifica- pand its industry visibility in Janu- broader group of coach operators. plant to earn the Leadership in En- environmental performance, in- tion was designed by the U.S. ary by participating in two major Earlier this year, the council ergy and Environmental Design cluding its use of clean energy hy- Green Building Council to en- events, the UMA Motorcoach appointed Finelight, a brand direct Silver Certification from the U.S. drogen fuel cells in automated- courage the development of more Expo 2009 here and the American advertising and marketing agency Green Building Council. guided vehicles in the plant. sustainable buildings. It is used by Bus Association Marketplace in based in Bloomington, Ind., as its The Leadership in Energy and Energy-efficient lighting, the USEPA to certify its buildings Charlotte, N.C. ad agency of record. Finelight will Environmental Design certifica- high-tech fans and resource-con- and promote energy and resource The Motorcoach Council is an lead the council’s national con- tion is a recognition of outstand- serving fixtures in restrooms are efficiency, waste reduction and association comprised of coach sumer and business-to-business ing environmental building design also part of the plant’s environ- pollution prevention practices, in- operators, trade organizations, marketing efforts. and utilization that rarely is given mental conservation efforts. door air quality standards, and manufacturers, suppliers and travel “We are delighted to partner to existing manufacturing sites. The plant has significantly re- other environmental initiatives for and tourism industry profession- with Finelight,” said Todd Hol- The Bridgeton Firestone plant duced energy consumption, as both new construction and exist- als. Its goal is to increase public land, president of the council. was opened nearly 20 years ago well as water consumption by ing buildings. awareness and use of over-the- “Finelight brings a wealth of com- road bus transportation. munications experience that we cial in spreading the council’s mes- industry.” about the council, go to: www.Mo- At Expo and Marketplace, the believe will be extremely benefi- sage to consumers and the entire For additional information torcoachCouncil.org. LaFrance expands ‘green’ fabrics ORLANDO, Fla. — LaFrance The Repreve fabrics have been Industries will introduce an ex- specifically developed for use in panded collection of eco-friendly motorcoach and bus interiors, said motorcoach seating fabrics at Mo- Danny Grant, vice president of torcoach Expo here this month. sales for LaFrance. LaFrance says its Ritz Repreve® The fabrics also are lighter, is the only independently certified, stronger and more durable than eco-friendly motorcoach seating similar type transportation fabrics fabric available in North America. and will be produced on the com- “LaFrance supports energy and pany’s high efficiency looms, said resource conservation and sustain- Grant. LaFrance is the only U.S.- ability by using Repreve recycled based producer of plush motor- yarns in an energy efficient sys- coach upholstery fabrics tem,” said the company. “LaFrance is The Repreve story will be fea- committed to leading the market in tured on the Discovery Channel in developing environmentally friend- January. Find additional informa- ly products for our customers.” tion at www.repreve.com. Michaud unveils retooled website BRENTWOOD, N.H. — The scriptions and photos of the coach- website of Michaud Bus Sales Inc., es being offered for sale. www.BusesOnline.com, has been “We are proud of our ‘no-non- upgraded and redesigned. sense’ approach to selling buses, Michaud Vice President of and wanted to convey that through Sales Jim Michaud said the web our updated website. I think we portal was revamped based on sug- were successful in accomplishing gestions from customers. that,” said Michaud. New and added features on the Michaud Bus Sales is one of website include a search engine, a the largest dealers of pre-owned photo gallery archive, maps and coaches in the U.S. better financing tools. Contact the company at (877) But the biggest improvement, 642-4283, via the new website or at said Michaud, is more detailed de- Motorcoach Expo. ASA introduces bus microphones ELKHART, Ind. — ASA Elec- JMIC1 unidirectional dynamic mi- tronics is offering three new microphone attached to an 18-inch crophones to the bus industry, with metal gooseneck with a 59-inch the introduction of the Jensen JMI- straight cable. This mic allows for CHND hand-held microphone, the what Jensen calls “stunning sound” Jensen JMICBOM boom micro- with a secure apparatus. phone and the Jensen JMICHST The hostess mic boasts a hostess microphone. JMIC1 unidirectional microphone The hand-held mic features a that connects to 10-foot coiled push-to-talk button, a thumb-wheel cable and mounting gear. variable gain control, metal mount- For more information, contact ing clip and hardware, standard ASA Electronics at (866) 688- four-pin connector and an eight- 3135, or an authorized distributor. foot coiled cable. It’s designed for Additional information is also drivers. available at www.asaelectronics. The boom mic is made up of a com. 12 January 1, 2009 EXPO SPECIAL SECTION Bus & Motorcoach News

Rosco Vision Systems 90-21 144th Place, Jamaica, NY 11435 32 reasons to attend Expo ‘09 Ph: 718-526-2601 Web: www.roscomirrors.com Mirrors, back-up camera systems ORLANDO, Fla. — The following com- Datatrax Technologies Inc. Marriott Hotels of New Orleans Safeguard, a division of IMMI panies will be new exhibitors at UMA Mo- 145 Claireport Crescent, Ste. 4, Toronto, ON 614 Canal St., New Orleans, LA 70130 18881 US 31 North, Westfield, IN 46074 M9W 6R6 Ph: 504-679-6543 Web: www.marriott.com Ph: 317-867-8143 Web: www.safeguardseat.com torcoach Expo ’09 or are returning after an Ph: 877-269-1348 Attractions/destinations/hotels Driver seats, seat belts, seat manufacturers, seat absence: Web: www.datatraxtechnologies.com parts/accessories, wheelchair restraints Onboard computers, fare collection, software, Mix Telematics Seeing Machines tickets/coupons printing 2940 N. Hwy 360, Ste. 400, Grand Prairie, TX 75050 .travel Ph: 972-641-6200 Web: www.mixtelematics.com 1 Smart Road, Acton, MA 01720 110 E. Broward Blvd., Fort Lauderdale, FL 33301 Embassy Suites Lake Buena Vista Onboard computers, DOT compliance services, Ph: 617-840-8486 Web: www.seeingmachines.com Ph: 954-769-5970 Web: www.travel.travel 8100 Lake St., Orlando, FL 32836 fleet info services, safety equipment and devices Onboard computers, safety equipment, warning Internet marketing, marketing, public relations Ph: 407-239-1144 devices Web: www.embassysuiteslbv.com MOR/ryde Cactus Willies Buffet Shore Funding Ltd. Attractions/destinations/hotels 1966 Moyer Ave., Elkhart, IN 46516 7940 Eastern Ave., Baltimore, MD 21224 Ph: 574-293-1581 Web: www.morryde.com 116 Oceanport Ave., Little Silver, NJ 07739 Eurotech Inc. Ph: 410-227-9893 Web: www.cactuswillies.com Baggage compartments, door parts/systems, Ph: 800-542-7467 Attractions/destinations/hotels 10260 Old Columbia Rd., Columbia, MD 21046 Web: www.shorefundingltd.com Ph: 301-490-4007 Web: www.eurotech-inc.com chassis, suspension parts/systems Carrocerias Ayats, S. A. Financial services Communication services, onboard computers, Motorcoach Council Inc. Paratge Can Call, KM. 1, Arbucies, Shure-Step software, fleet info systems, ITS, navigation tools Spain 17401 875 W. 64th Ave. Bldg C, Denver, CO 80221 3419 Ella Blvd., Houston, TX 77018 Ph: 011-3497-286-0029 Harper Regional Service Centre Ph: 720-449-9000 Ph: 713-956-5240 Web: www.shure-step.com Web: www.carroceriasayats.es 10 Diesel Dr., Toronto, ON M8W 2T8 Web: www.motorcoachcouncil.org Step stools Ph: 416-259-3281 Industry association, information, marketing and Bus/coach manufacturer Summit Seating Inc. Web: www.harperpowerproducts.com public relations Coach Glass 56644 Elk Park Dr., Elkhart, IN 46516 Bus washing, diesel repair, service, parts, bus 90 N. Polk St., Eugene, OR 97402 Museum of Bus Transportation Ph: 574-522-5622 transmissions, engines Ph: 541-684-7868 Web: www.coachglass.com 161 Museum Dr., Hershey, PA 17033 Web: www.summitseatinginc.com Windshields/windows/side glass Hershey Harrisburg RVB Ph: 717-566-7100 Web: www.busmuseum.org Seat manufacturers, seat parts/accessories 17 South Second St., Harrisburg, PA 17101 Coach-Transit Components Attractions/destinations The Braun Corporation Ph: 717-231-2988 9046 Laurel Ridge Dr., Mount Dora, FL 32757 631 W. 11th St., Winamac, IN 46996 Web: www.hersheyharrisburg.org National Coach Marketing Ph: 877-500-6999 Ph: 574-946-6153 Web: www.braunlift.com Attractions/destination/hotels, CVBs, marketing 1 Anderson Plaza, Greenville, PA 16125 Web: www.coachtransitstore.com Ph: 724-588-2049 Wheelchair lifts, restraints, parts iTransit, Inc. Baggage compartments, fiberglass components, Motorcoach/midsize bus sales The Maurer Foundation for Breast Health 1424 W. Anderson St., Orlando, FL 32805 lights, mirrors, windshield wipers Education Ph: 407-648-8737 Web: www.i-transit.com ReachLocal Inc. Community Spec Inc. 114 Old County Rd., Ste. 400, Mineola, NY 11501 Collision repair svcs., refurbishing, repair, paint- 6345 Balboa Blvd. Suite 158, Encino, CA 91316 512 N. Thomas St., Athens, GA 30603 Ph: 516-535-5370 ing, graphics Ph: 818-808-9347 Web: www.reachlocal.com Ph: 888-299-6250 Advertising agency, internet marketing, market- Transit Tix LLC LMB Logowear Web: www.communityspec.com 20 Pavlison Ave., Ridgefield Park, NJ 07660 11 Grace Ave., Ste. 304, Great Neck, NY 11021 ing and public relations Consulting, driving training, emergency equip- Ph: 201-931-0300 Web: www.transittix.com Ph: 516-466-1400 Web: www.lmblogowear.com RLI Transportation Insurance ment, GPS, security devices Passenger/destination info systems Uniforms 2970 Clairmont Rd. NE, Atlanta, GA 30329 Dandy Restaurant Cruises WiFi In Motion March of Dimes Ph: 404-443-1005 Zero Prince St., Alexandria, VA 22314 10940 SW Barnes Rd. #256, Portland, OR 97225 1275 Mamaroneck Ave., White Plains, NY 10605 Web: www.rlitransportation.com Ph: 703-683-6076 Ph: 503-849-2752 Web: www.wifiinmotion.com Ph: 914-997-4541 Web: www.marchofdimes.com Bus and limousine insurance, physical damage Web: www.dandydinnerboat.com Onboard electronics, computers, GPS Dinner cruises Consulting, marketing/public relations insurance, insurance adjusting

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We Buy & Sell Buses. . . Call for a Quote Bus & Motorcoach News INDUSTRY NEWS January 1, 2009 13 Hours-of-service rules: They don’t fool Mother Nature By Dave Millhouser pavement at predictable angles. hours in a hotel room. Pre-dawn deprivation a key component, not need to under- Our Australian mentor man- drowsiness, and a confusing traffic just of your safety program, but as a stand that part It was ironic, nearing the end of aged to surprise us with a number pattern, conspired with lethal part of your sales process. of their job is a 14-hour work day and my buddy of additional facts. A driver, part of results. Use all the information your in- taking care of invited me to a lecture on, of all a test, wired up, knowing he was The point is, while it’s impor- surance company, and other sourc- themselves. things, sleep deprivation. being observed was still not be able tant to abide Uncle Sam’s hours-of- es, can provide. Drivers need to Commer- The Australian triple-trailer to combat the effect of fatigue. No service regulations, they are a weak know it and your sales folks need to cial vehicle truck driver turned sleep expert was amount of coffee, or awareness, can attempt to mirror Mother Nature, understand the implications, as they accidents in- so engaging, and informative, that overcome it. The only solution is a and her laws matter more. consult with customers on how to volving tired Dave Millhouser not only did I stay awake for the break. Mother Nature can’t be beat but structure charters and tours. Sell drivers are whole meeting but I may have actu- The other eye opener (a little there are some ways to accommo- safety. now a hot button with the public. ally learned a few things. sleep pun) was that a similar dead date her. Try to resist accepting business We may be one of the few indus- My early years in the industry zone happens during the afternoon. Line schedules can be designed you know is risky. If you can’t tries where you can go to jail for were spent driving buses for a non- It’s less pronounced but just as real, with breaks and meal stops during change the customer’s mind, turn working too hard, but that’s exactly profit that was completely unregu- with accident statistics to prove it. the dangerous hours. Even a few them down. You may save their what has happened to some drivers. lated. Twenty-hour driving stints He went on to provide tons of minutes out of the driver’s seat can lives, and worst case, you give an If there’s an accident, safety will were common. information on how useful different be helpful. unreasonable consumer to the com- trump economics every time. As it The fact that we managed to op- sleep intervals were, and other Charter companies can some- petition. Let the competitor bet should. erate millions of miles, without worthwhile stuff. It’s all out there, times convince their clientele that their company’s future. A number of guys still knock- hurting anyone, was not a tribute to and immensely helpful. Many of driving through the night is not the Finally, your driver is still the ing around the coach industry skill. No driver is skilled when he the best insurance companies will safest way to go. When the customer key. You can provide time and com- worked for that same nonprofit. or she is tired. We survived because gladly help you find it. insists, properly placed relief driv- fortable lodging, but it’s tough to Times were different, and we were of dumb luck, or a protective God. The tragic March 2007 pre- ers, and scheduled breaks can help. MAKE them rest. young and naïve. Our boss was a (I’m going with the theological dawn fatal accident in Atlanta, On long hauls, some operators One coach driver has faced jail great leader and teacher, but he had alternative.) where a coach went airborne off a satisfy Uncle Sam by getting 15 time because, after an accident, he one tiny weakness. He dealt with Most of us understand that all poorly marked ramp, taught a num- driving hours out of two drivers, showed up on a casino’s security tired drivers by saying “What’s the human beings experience a sort of ber of lessons. One hasn’t been dis- without having to pay for a hotel camera videotape from the preced- matter, you afraid of the dark?” dead zone just before dawn. Every- cussed enough. room. Uncle Sam may be OK with ing night. His employer provided Don’t do that. thing just sloooooooows way down. It appears that both the compa- this, but it irritates hell out of Moth- ample time off, and a room, but he Dave Millhouser is a bus in- That’s when a huge percentage of ny and the driver did everything er Nature. Trust your Mother. chose to spend the night gambling. dustry marketing consultant and accidents occur, many of them leav- right. The driver’s hours of service A couple of things to consider... Investigators spotted him on the freelance writer. Contact him at: ing telltale tire tracks trailing off the were fine, and he was fresh from 10 Make the prevention of sleep tape, and he was charged. Drivers [email protected].

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Texas payments have stopped lending, are in dire them into bankruptcy. “That’s the worst part,” said too few people to process the bills need of their money. “We’re a big company and we Robbins. “They won’t even talk to at both the state and federal level. CONTINUED FROM PAGE 1 These operators are worried were able to go to the bank and get you about it now.” “These things do not just hap- carriers that don’t have ready lines that if they aren’t paid soon, they’ll a little help, but most smaller com- Boone said the last e-mail re- pen at the snap of the finger,” he of credit or long-established bank- miss coach loan payments that panies won’t be able to do that be- sponse she received was in late No- said. ing relationships, or their banks could cost them their buses or force cause credit is really tight,” said vember when she asked for a time He said the process is compli- Jeff Polzien of Red Carpet Char- table for possible payment. It drew cated by the fact that FEMA is pay- ters in Oklahoma City. a curt response informing her that ing 75 percent of the cost for Gus- CLASSIFIED ADVERTISING In his letter to Gov. Perry, Parra her vouchers were being reviewed tav and 100 percent of it for Ike and said many UMA members are fac- and she would be notified when the there are different steps the state 2004 MCI J4500 Southern Coach ing “financial ruin” because Texas work was completed. “Now they’re must follow for each of them. 146,000 total coach miles $280,000 has failed to meet its contractual opening my e-mails, but not re- In addition, the staffs have been obligation to pay for services on a sponding to any of them,” she overwhelmed by the number of timely basis. said. bills it has received from the nearly Various Texas officials have of- 800 contractors -– around 170 of Running on empty fered a series of excuses for what is them bus operators — that took Among those facing tough happening and have told different part in the emergency transporta- times is Turner Tours of Southfield, stories to different people. tion efforts. The contractors in- Mich., which exhausted most of its Several have said they do not cluded companies that provided reserves on driver pay and other have enough help to process the food, shelter, fuel, medical servic- expenses incurred during the evac- hundreds of invoices they have re- es, portable sanitation facilities, uation work and now is facing its ceived and they are working as dumpsters, debris removal, and Here is a real nice well cared for 2004 J4500 coach with all slow season without much back-up quickly as they can. Some have other services. the right equipment. You can tell how well it has been cared money. blamed the hold up on the Federal “And all of their bills have for by looking at the condition of the original paint! Reliable “The situation is just crazy,” Emergency Management Agency. come at the same time, he said. Detroit Series 60 w/jake & Allison B500 Engine & Trans Ext said Yvonne Turner. “We’re getting Others have reported that different “And I can guarantee you that no Warranty thru 1-26-2010. The coach has all the good factory into our lean time when we rely on state departments are involved in one company or bus driver fills out options including: front kneeling suspension, rear high-ride our reserves and we can’t get our the payment procedure and they their paperwork the same way.” suspension, back up camera, heated remote mirrors, VHS & money.” have no idea what is happening in DVD players w/6 monitors, Pro-Heat coolant heater, parcel H. & R. Tours in Boonville, offices outside of their own depart- That’s great, but… rack a/c, aux toilet tank, aluminum Alcoa wheels & Vansco N.C., is facing a similar situation. ment. And still others have said Maddry noted the state requires “We’ve already paid all of our ex- state auditors are reviewing the multiplex system. The coach has been gone over by the guys vendors that supply services and penses for drivers, fuel and motel vouchers and are requesting more at C&J Bus Repair in Bloomington MN, which is an authorized goods to the state be paid within bills and we haven’t even gotten a information from the companies, 30 days unless there is a dispute or MCI Service and Warranty Center. Everything on the coach dime from them yet,” said Ray further delaying the process. the paperwork is filled out improp- is in good condition & it is ready to go to work today. If you Robbins, company president. Operators apparently are not erly or is missing required infor- want to come take a look for yourself we are only minutes And Travel Lynx Charter and buying any of the explanations. mation. Those that don’t get their from the Minneapolis/St. Paul Airport and the Mall of America. Tours in Shelby, N.C., is beginning money on time are paid interest on For more photos & info go to www.ebay.com and enter item to wonder how much longer it can Bye-bye credibility what they are owed. #230308932855 in any search box or call: hold out. “We are in desperate need Polzien said that after he sent “So the coach operators will be JD at 612-490-3185 or Darcy at 1-800-322-8687 of payment from the state of Texas,” his bills for Gustav and Ike, they getting a little extra money, too,” he We have great financing sources at competitive rates for qualified buyers said Mark Bumgarner, president. were kicked back to him with re- added. “We are in jeopardy of losing our quests for more data, including Although he said he knows coaches if payment is not received copies of driver logs. Much of the what’s holding up the payment pro- 1999 MCI 102EL3 soon.” information, he said, has never cess, he could not say how soon ev- New transmission The company actually took a been required for any of the many $140,000 or make an offer eryone will be paid. Some motor- double hit, according to travel man- past transportation jobs he has done coach operators and other vendors, 2001 MCI 102EL# ager Jenny Boone. In addition to for the state. “I believe this was a he said, have been paid for Gustaz $175,000 or make offer not getting paid by Texas, she said deliberate attempt to slow down and checks are going out steadily. the company lost revenue during the payment process,” he said. “We understand that we called 54 pass, B500 transmission, CAT engine, fully equipped, the evacuations because it had to Turner noted that after learning cruise control, aluminum wheels, 6 monitor VCR & CD player on these people to help us, and they subcontract scheduled charter work state officials were pointing fin- did,” he added. “Now we just have Call for a spec sheet 1-800-288-8246 to other companies. gers at FEMA for the delays, she to work our way through this.” She said two of the three driv- called the federal agency and was UMA Vice President Ken Pres- ers and coaches the company sent told that Texas is being treated just ley, vice president of the United 2000 & 2001 MCI E4500s FOR SALE to Texas were not being used for like other states — “they send in Motorcoach Association, called These are 1 owner, extremely any rescue work and she asked their vouchers and they get their the situation “bad business” and low mile, well cared for high state officials to release them so money.” warned that it may be endangering end coaches. You will not find they could return home and handle “I don’t believe the payments lives because at some point opera- any nicer! DD series 60, regular charters. “They said no and are being held up at the federal tors will refuse to participate in fu- Allison B500R, 58 American told me the drivers could be arrest- level at all,” she said. “That’s just seats, lavatory, Michelins with ture evacuations and no one will be Alcoa rims, CD changers, DVD ed if they tried to leave,” she not true, especially since the state able to blame them. “They cannot players, cordless mikes. 2001 added. had just told us that it was because afford to subsidize the state of model has factory wheelchair lift with 8 tie down stations. Partial financing available Robbins said he faced the same of the audits that were being done Texas,” he asserted. to qualified buyer. 2000: $169,000/firm 2001: $215,000/offer problem but the state agreed to re- by the state.” His suggestion that operators Marc 808.832.6261 for photos and more info lease one of his coaches and it was Ted R. Maddry, state coordina- may turn down future Texas trans- ~ Will deliver to West Coast ~ able to return home in time to work tor for resources and logistics for portation work appears to be be- charters. the Texas Governor’s Division of coming a common theme among Emergency Management, blames many of the frustrated operators. REPOS FOR SALE Radio silence the problems on a combination of “I dare say we won’t be going Variety of makes and models of Adding to the frustration of the things: two disastrous storms oc- back to Texas again,” said Boone. operators is the lack of communi- curring one after the other, the Added Polzien: “From Texas’ “Bank Repos” across the United cations they have encountered in large number of contractors that standpoint, if they want to call and recent weeks. Their telephone calls have sent vouchers at the same get a bunch of buses at the snap of States and Priced to Sell! are not being answered and their time, numerous vouchers that have a finger, then they’ll have to get a 1-877-737-2221 Ext. 716 for more information! e-mails are being ignored. not been filled out properly, and handle on this real soon.” Bus & Motorcoach News INDUSTRY NEWS January 1, 2009 15 California’s CARB adopts tough emissions regulation SACRAMENTO, Calif. — The tered or based. While truckers and others suffering from asthma, carried the nia’s bad air. California Air Resources Board For fleets with four or more ve- showed up in force to speak against day. To help with the costs, the state has approved a landmark regula- hicles, the regulation will require the rule, testimony from propo- Anna Sanchez held up a pic- will make loans and grants avail- tion aimed at reducing pollution the installation of exhaust retrofits nents, including moms with chil- ture of her asthmatic daughter who able to companies to help them emitted by older heavy-duty diesel in 2010 and 2011 and accelerated dren and other family members she says is sick because of Califor- comply with the regulation. trucks and buses. engine or vehicle replacement The approval came despite from 2012 to 2022. Implementa- criticism and protests from up- tion is delayed for fleets with one wards of 100 business groups and to three vehicles. testimony the regulation would A wide variety of commercial drive small truck and bus opera- vehicle operators tried to convince tors out of business. the board that now was the worst The In-Use Truck and Bus time to force them to make expen- Rule requires that older polluting sive changes. buses, trucks and other large vehi- “The cost doesn’t change just cles be retrofitted to reduce ex- because the economy is bad. So haust emissions or replaced. the only option people have to The regulation applies to die- comply in a bad economy is to ba- sel-fueled vehicles with a manu- sically sell their equipment. They facturer’s gross-vehicle weight rat- don’t have the money to fix it. ing greater than 14,000 pounds They don’t have the money to re- that operate in California, regard- place it,” said contractor Mike less of where the vehicle is regis- Lewis. Onboard diagnostic rules issued for buses, trucks WASHINGTON — The U.S. nostic systems that monitor the Environmental Protection Agency functioning of emission control has issued final rules requiring on- components and alert the vehicle board diagnostic systems for over- operator to any detected need for the-road trucks and buses to moni- emissions-related repair. tor emission control systems. In addition, when a malfunc- Onboard diagnostic systems tion occurs, diagnostic informa- have been required on passenger tion must be stored in the engine’s cars since the mid-1990s to moni- computer to assist in diagnosis and tor emissions control systems and repair of the malfunction. detect malfunctions. There is a phase-in aspect to The system alerts the driver to the regulation. a problem, enabling a service tech- EPA is requiring that one en- nician to diagnose and repair the gine family per manufacturer be system. certified to the onboard diagnostic Now, they will be required on system requirements in the 2010 2010 and later heavy-duty engines through 2012 model years. used in on-highway applications of Beginning in 2013, all highway vehicles weighing more than engines for all manufacturers will 14,000 pounds. have to be certified to the new In addition to these require- requirements. ments, EPA is requiring manufac- The final rule is a major step in turers to make available to the ser- EPA’s efforts to work with the Cal- vice and repair industry information ifornia Air Resources Board to de- necessary to perform repair and velop a consistent national heavy- maintenance service on onboard duty onboard diagnostic systems diagnostic systems and other emis- program. EPA’s new program is sions-related engine components. consistent with the California pro- Under the new rule, manufac- gram in almost all important as- turers must install onboard diag- pects, according to the agency.

“They may not want to drive at Older drivers night any more because of vision CONTINUED FROM PAGE 3 problems or they may not want to Despite the challenges, he sug- take drives with a lot of turns be- gested that operators can manage cause they have joint or bone prob- their senior drivers better by look- lems and it hurts them to turn,” he ing for obvious signs of problems. noted. Among the clues he cited are Daecher said there is little drivers who suddenly begin self- chance that federal regulators will limiting the hours and types of set maximum age limits for motor- runs they will accept, have an in- coach drivers any time soon be- creased number of traffic tickets or cause of the strong senior citizen near accidents, or begin to get lobby in Washington D.C. “I don’t more that the usual number of think it will be remedied for many, complaints from passengers. many years,” he said. COMING SOON in2009

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