Library and Information Health Network Funded by the Northwest ISSUE 56 Northwest Newsletter Health Care Libraries Unit WINTER 2017 BY HEALTH LIBRARIES, FOR HEALTH LIBRARIES Printed on 100% Recycled Paper
Good will to all Librarians
There are as many Being close to people is something most in Blackpool (p.14) and Rosalind ways of celebrating – of us at least hope to achieve over McNally at the Let’s Talk Reseach or surviving – Christmas Christmas and Caroline Timothy, conference on page 13. Helen Kiely, Emma Child and Alex If all you want for Christmas is a new as there are people but Williams from Warrington and Halton library management system Joanne there are a few themes have all been getting close to their Trust Naughton and Sarah Abernethy that are common to colleagues, shadowing them as they go have a few tips for you (p.15) and if it’s about their business (p.6). Whether it’s everyone. a Twitter account you’re after make sure Wise Men following the star, Rudolf to read Abbas Bismillah’s article on Gifts tend to figure fairly prominently leading the rest of the reindeers or page 11. And of course no Christmas and in this issue Mary Hill talks about Santa marshalling his elves you can’t would be complete in certain her hour with Jackie Kay, the Poet get away from leadership – even at households without an alcohol-fuelled Laureate for Scotland, as a part of her Christmas – and Susan Smith, feast of fun/blazing row/ nervous Trust’s celebration of World Mental Caroline Storer, David Low, Hugh breakdown over a board game – more Health Day (p.2) while Matt Holland Hanchard, Vicky Bramwell, Dom serious ways of giving your dice a good has some suggestions for gifts for Gilroy, Joanne Naughton and Jackie shake are covered in John Gale’s researchers on page 23 in his Land of McGuire have some glad(ish) tidings to article about board games on page Geek column. Lots of people have report from their System-Leadership four. Arrivals and departures also advent calendars and Sinead English, course for senior librarians (p.10). Lots feature and this issue sees us bidding a from Lancashire Teaching Hospitals, tells of people like a Boxing Day trip to the fond farewell to Liz Stitt, while offering us how her library made last year’s races. No horseflesh was involved at the a warm welcome to Tracy Owen on gigantic one featuring human body International Clinical Librarian page 9. Over indulgence has its own parts; this year’s plan is to have a Conference at Leicester racecourse pitfalls though and on page 12 mindfulness theme which might be just earlier this year (unless it featured in the John Gale offers his hope that the thing in the pre-Christmas rush catering) but Anne Webb, Olivia communication will be clearer than (p.3). Keyll Darree, meanwhile are Schaff, Yvonne Stubbington and an Alka-Seltzer in the New Year. cheering us up with a song on page 12, Lorna Dawson were there and give a while David Stewart plays Santa and guide to the going, runners and riders However you spend Christmas we gives out the annual Director of Health on page 16. Also getting away from it hope you have a great time and Libraries Prize to Katie Nicholas all were Martin Dowler at the come back feeling refreshed for on page 19. Informatics Skills Development Network whatever 2018 has to throw at us! MY GIFT TO THE LIBRARY COMMUNITY IS 1 hour with Jackie Kay BEAUTIFULLY WRAPPED WITH A BIG BRASSY RED BOW
Who? I hear some of you ask. She is the poet laureate for Scotland (Makar) who just happens to live in Manchester. I first came across her not as a poet but through an interview about her early life that I just caught whilst driving. It was riveting, inspirational stuff. (http://www.bbc.co.uk/programmes/b007wwtj) But why, you muse? For World Mental Health Day 2017 our service was privileged to help put together a programme of poetry … well, we mainly sought copyright permission to be able to display some relevant poems but did mean I got to tweet Roger McGough to get permission for one of his, which was granted. As part of that day, Jackie came and read in the Trust. Those of us able to attend were so moved – we laughed, we cried and we empathised. For me, the most moving moment was when she read her poem Darling (http://diamondtwig.co.uk/poems/darling.html), re-reading it has brought tears to my eyes again.
Please accept my gift and you will have let an inspirational, funny woman into your heart and, maybe, added some brilliant books to your library
Christie Library @ChristieLibrary Chris T Bear has found another poem but if he hurries to the Oak Road seating area he could hear Jackie Kay reading some of her poems! pic.twitter.com/sTdgl9mBKf
2 A LITTLE TALE OF OUR advent gift for the Trust
As always, the best ideas come out of the most random conversations. Last year a few members of the team were discussing how - although we are a health library - we had never created a library display revolving around the human body. We asked ourselves how easy it would be to create a library display using model body parts? It still isn’t clear how, but it resulted in the idea of creating an advent calendar with the theme of ‘the human body’ (festive, we know!). The premise was simple - a calendar designed to be opened over 24 days leading up to Christmas. Inside each window there was; a picture relating to ‘the human body’ such as the brain or the heart; fiction book recommendations such as ‘Fever of the Bone’ and ‘Angel with Two Faces’; and - most importantly - sweets!
After the first week we realised people were disappointed if they didn’t manage to open the advent calendar so we put sweets inside the Santa jar too. It was fun and it seemed to genuinely cheer people up when they saw a gigantic advent calendar when they stepped into the library. We saw many students who we had never seen before, and even heard one say “so this is where the library is”. It was fun to calendar. We are now collecting some mindful quotes organise and and simple mindfulness exercises which we can include it was a inside each day (as well as chocolates and sweets) so pleasure to people can have a mindful moment in work. We will see Trust staff also place mindfulness and wellbeing books below as a and students display and we will encourage people to take them out all taking to enjoy a mindful moment at home. We hope this works part in as well as last year and that the Trust enjoys our simple opening the but thoughtful gift to them for all their hard work calendar. It throughout the year. encouraged new engagement with staff and students and fostered the welcoming environment we work hard to create. SINEAD Creating the calendar was also a great learning ENGLISH experience. We experimented with the app ‘Boomerang’ LIBRARY for the first time when posting videos of people opening ASSISTANT, the advent, which led to some amusing screenshots! The LANCASHIRE display created an opportunity to experiment with our TEACHING social media and see people engaged. Lastly, it was a HOSPITALS great way of promoting the fiction collection as most of FOUNDATION the books used on the display were issued. TRUST LIBRARY
Thinking about how much Trust staff and students enjoyed it last Christmas; we wanted to give them another advent calendar this year. Earlier this year we officially opened our Health and Wellbeing room at the Chorley library site, so we thought it would be fitting to have a theme of ‘mindful moments’ for this year’s
3 No chance of Board-dom AT THE JET LIBRARY
Like families board Board games can have a more serious Masterful Mentoring purpose though and Focus Games The Sepsis Game games come in all produce a range designed to make shapes and sizes. learning about topics such as C. Pressure-Ulcer prevention Difficile and Pressure Sores rather Game of Stools features a stool chart, more fun and – one hopes – slightly Hilarity can ensue over Pictionary or tips on hand-washing technique and more memorable. The JET Library Boggle, particularly after a few bottles lots of question and answer cards to recently brought a few of these games of wine while Cluedo can provoke test people as they move round the including: thoughts of real-life murder and board. The object of the game is to get Monopoly result in teeth-grinding Game of Stools – designed to teach five brownie points for being the first levels of boredom while twelve-year- people about C. Difficile person to answer five questions old boys negotiate complex debt- correctly or the first player to treat Drug Round game swapping arrangements that would put someone successfully for a C. diff Lehmann Brothers to shame. The Communication Game infection. The games have proved to be very popular although it was a laborious business counting up the different pieces and counters, adding them to the catalogue records and producing a contents slip to go into each box.
The Sepsis Game has been used a lot to teach people about how to spot and deal with sepsis and Viola Jackson, the Trust’s Sepsis Specialist Nurse, said “Staff are often surprised at how much they enjoy them and learn from them. They are a great addition to formal teaching and get the brains thinking instead of just listening.”
Above and right: Pressure Ulcer board game
4 Kirsty Howard – who leads on pressure-ulcer prevention in the Trust said “[the] game is a fantastic educational tool with a difference. Whilst training PUP [pressure-ulcer prevention] to nurses, HCAs and students I have used this game and received fantastic feedback about enjoying this way of learning. I have also [used] sections of the game on raising-awareness campaigns throughout the Trust and at a community event with great feedback.”
You can find out more about Focus Games’ products at http://www.focusgames.com
John Gale MID-CHESHIRE HOSPITALS NHS FOUNDATION TRUST
5 ME ANDshadow MY
No matter what perspectives of different anyone’s role is in a groups as to how this is hospital, the ultimate achieved. aim is patient care but it This year the Knowledge & Evidence is important to be able to Service (KES) team each shadowed a see the different member of a different hospital team to learn more about their roles and increase communication between the team and other departments and divisions. Caroline Timothy Information Specialist
Who I shadowed: I went back to Sonia and she walked me I sat with Sonia at first and we went around the theatres. It was good to see NAME: Sonia Davis through some of the work that she does, where everyone fits in and incredible to JOB TITLE: Theatre Practitioner and which can be anything from writing see how much equipment is needed. In Perioperative Practice standard operating procedures (SOPs) the afternoon Sonia and I went to the Educator Facilitator for theatres to attending audit meetings, Allied Professions Advisory Group to going out to investigations for student (APAG) meeting. I go to this meeting Operating Department Practitioners each month and get asked to conduct The Information (ODPs) which can often be at other literature searches after the meeting, but Specialists at Warrington hospitals. Sonia then asked if I would it was good to go with Sonia and to see & Halton Hospitals NHS like to see an actual operation. I put a her perspective on the meeting. This was Foundation Trust look gown on and went in to see an the end of the day and of my operation on a child with a squint. It shadowing and I thought it had been a after a division each and was amazing to see how intricate the really interesting and valuable day. I my division is Surgery, surgery was. The sutures were so small learnt how big theatres are at the Trust Women’s and Children’s and I could not believe how the and how very busy! I now know what Health. surgeons could make such delicate stress people are under to do their jobs stitches. I am often asked to do searches and to carry them out in a caring and for ophthalmology and it was good to professional way and if we can help This gave me a wide range of staff to see how everything goes from research save staff there some time by the work choose from as to who to shadow! I being done to operations like this being that we do for them, they really decided to ask Sonia if I could shadow carried out. I do have to admit that after appreciate this. her as she has two roles, one as a watching the operation for a little while, theatre practitioner and one as a I got a little bit woozy and lightheaded Practice Educator Facilitator (PEF). This and I had to ask to leave the theatre. I allowed me to see how things work in am not cut out to be a surgeon or ODP theory, on the shop floor, and also to obviously! learn how education is delivered to theatre staff.
6 Helen Kiely Knowledge Services Assistant
Who I shadowed: These children were the NAME: Helen Higginson chosen charity JOB TITLE: WHH Charity ambassadors Fundraising Manager for their year group and the Helen is the driving force behind the visit was hospital charity, this means that she is designed to help bursting with promotional ideas and has them learn a real skill in speaking to others and about planning passing on her enthusiasm to them. Her fundraising role takes her both in and out of the projects, hospital networking with local schools promoting them and businesses along with departments and also to give within the organisation to implement them a chance to projects to improve patient and staff see some of what experience- from small changes on their fundraising Above: Helen Higginson wards, such as arranging for a patient would be used for. The to have a special seat by their bedside, day was very busy to bigger projects such as fundraising presenting, facilitating activities and what drives what she does and the for the new outdoor playground for the talking to the children about the hospital perspective she brings to her role, and children’s ward. and answering questions. It was a great how she communicates that to others. I experience for me as it allowed me to feel it was a very useful experience and On the day I shadowed Helen we were see how Helen channelled her energy hope to emulate some of what I greeting year sevens from a local into projects and also kept sessions observed - in terms of her energy and primary school who had picked engaged and inclusive in a new way. Of how she prepared - to help with our Warrington & Halton Hospitals as their course one of the main things I gained own promotional efforts and projects. ‘chosen charity’. by shadowing was the ability to look at
Above: Year 7 Ambassadors from Hope Academy
7 ME AND MY shadow Emma Child Information Specialist
and were very poorly, others were Having already developed a good Who I shadowed: awake and waiting to be discharged working relationship with Dr. McCann, I onto another ward. NAME: Dr. Jerome McCann asked him if he would let me shadow At the end of the ward round Dr. him on the intensive care unit. Dr JOB TITLE: Intensive Care McCann asked if I would like to McCann kindly agreed and invited me Consultant and participate in ward rounds on a regular to shadow the team as they did their basis so that I could support the team in Postgraduate morning handover and ward round, finding any evidence they might need. I which lasted about two hours. Education Tutor was delighted with this outcome as ward rounds would be a fantastic opportunity Before the ward round I was a little As Caroline’s counterpart I am to really embed the service with the nervous about how the medical team responsible for supporting the intensive care team. information needs of all staff in the might react to a non-clinical member of Acute division of the hospital. I am staff on the ward. I was also always trying to think of new ways to concerned about how ill the engage with my division and embed the patients might be. I needn’t KES within clinical teams and have worried though as the departments. However this can be team were very friendly and challenging when most of my time is explained the different patients’ spent in the education centre opposite conditions to me as we went the main hospital. I was therefore keen around the bedsides. to use my shadowing experience as an opportunity to integrate with clinical staff I was surprised by how quiet on the wards. and calm the ward was and whilst some of the patients had been on the ward for months Alex Williams Knowledge & Evidence Service Manager
Who I shadowed: her role, the nature of the searches she streamlining the process to update books NAME: does and how she manages her clinical Louise Bradbury and journals before they go out-of-date. time effectively. I spent the morning JOB TITLE: Medicines Information Louise showed me the pharmacy meeting people in the department, database of resources and we came up Pharmacist learning about what happens to expired with a plan for improving our medication and speaking to the Although not as hands-on with the communication. I was also given access procurement department to find out how clinical divisions as I used to be, I still to their national literature-search they manage a shortage of medication. I provide literature searches and training database and picked up some useful spent some time speaking to the to the corporate functions of the Trust ideas for our own, such as an ID linked technicians who showed the new and this includes the pharmacy to the patient record where possible. pharmacy robot to me and then worked department. Interestingly, we work one-to-one with Louise in the afternoon extremely closely with the Medicines The biggest insight my experience gave talking about the best way to buy Information department, often working me was evidence-based practice in information resources. together on searches to ensure that action. It brought home to me the evidence to support questions about importance of being proactive and Following a recent project, all purchases drugs is accurate and comprehensive. present, wherever possible, at the point- made against our books and journals We also buy things together so that staff of-need. It also taught me how important budget line are approved by the have access to up-to-date and relevant it is to “walk in someone’s shoes”, as it’s Knowledge & Evidence Service including information on the wards. so difficult to share and understand pharmacy’s essential resources. We another person’s knowledge without often wait for advice from the Medicines I contacted Louise to spend the day doing so. Information team before placing orders shadowing her to find out more about but Louise and I talked about ways of
8 Farewell to Liz Stitt
Liz Stitt retired from her As a member of the sadly defunct East With her new-found leisure time Liz post as Library Services Lancashire patch group, Liz regularly has great plans involving school runs Manager at Whalley hosted an annual Christmas lunch in for her 2 grandchildren, a bread Library (formerly known as the Calderstones canteen, where she making course, swimming lessons, Calderstones) in August force-fed home-made truffles to any French lessons and, of course, attendee that sat still long enough, and lunching with friends. 2017. woe betide you if you weren’t wearing a paper hat! Mike Hargreaves Liz took up her post as library FACULTY LIBRARIAN manager at Calderstones in 2001, and Liz had a good send-off, attended by UNIVERSITY OF CENTRAL LANCASHIRE quickly became an active member of many of her colleagues old and new, the LIHNN Mental Health Group. Her and even by some old friends from her Clare Morton outgoing personality meant that she days in the public library service. All LIBRARY OPERATIONAL SERVICES was well known in the regional were sustained throughout by a small MANAGER, EAST LANCASHIRE network, and had a high profile within mountain of Liz’s home-made cakes. HOSPITALS NHS TRUST her Trust.
New Starter Tracy Owen
Before this I was working at from Assistant Librarian to Salford Royal NHS Foundation Librarian and finally to Library Trust Library and Information Resources Manager. Resource Centre on a temporary contract and before that, as most I am looking forward to getting of you know, I worked at FADE. my teeth into this new role and I worked at FADE in all its many working with Sarah Cross the I recently started at organisational names for nearly Library Assistant here. North West Boroughs 15 years. That’s right I put up Tracy Owen Healthcare NHS with Kieran Lamb for all that time (or should that be he put up with KNOWLEDGE AND LIBRARY SERVICES Foundation Trust as the me?)! MANAGER, NORTH WEST Knowledge and Library BOROUGHS HEALTHCARE NHS Services Manager. Starting in 2001, I changed roles FOUNDATION TRUST throughout this time, moving
9 Shared Leadership Reflections:
It’s now been a few months inspirational people, from lots of Things we take for granted, other don’t. since the end of our System different backgrounds who, at some This means that you need to start Leadership Course for Senior point or another, have been in a similar thinking in broader categories, to find Librarians - supported by situation to yourself. some degree of common Health Education England, understanding. Often this can be There is a lot of research on what something abstract which seems far CILIP & the NHS Leadership makes a good leader. Some people’s from practical. However, once you Academy. ascent of the greasy pole can be have common ground, you can slowly ascribed to luck, but this is often start to become more specific. A It’s given the Northern participants on something one creates for oneself. The number of us have now used this the course some time to reflect on the more you put yourself out there and technique to great effect dealing with work and share some of the learning connect with different types of people, senior management. we got from the course. the more opportunities seem to occur - and there is a skill at doing this. Many in the North will be familiar Leadership courses are usually highly with courses run by Amanda Stearn. interactive, full of personal discoveries One of the most useful communication She ran a Plan on the Page workshop and can be very intense. Networking techniques we were shown was as another way of improving is an important part of these courses “chunking up” which is a negotiation communication with senior staff. and helps you to develop professional tactic. Sometimes when communicating relations which support you throughout we are so specialised in our field that your career. They give you the we use our own terminology. opportunity to meet some really
ABOVE: Hugh Hanchard: Library Services – Working across Yorkshire and Susan Smith: Senior Librarian, Manager, South Tees Hospitals the Humber Mid Cheshire Hospitals NHS NHS Foundation Trust Joanne Naughton: NHS Library Foundation Trust Vicky Bramwell: Library Service and Knowledge Services Development Caroline Storer: Knowledge Manager, Cheshire and Wirral Manager, Health Education England Manager, NHS Digital Partnership NHS Foundation Trust - Working across North East Dr David Low: Knowledge and Dom Gilroy: NHS Library and Jackie McGuire: Library & Innovation Programme Manager, Knowledge Service Development Knowledge Services Manager, Pennine Care NHS Foundation Trust Manager, Health Education England Northumbria Healthcare NHS Trust
10 Building skills and strengthening our network
It’s not all plain sailing though. What recommend the course to others, it was the understanding and the tools to are your personal perceptions of what a great opportunity and I think make those changes in your behaviour.” a leadership course should be? Some undertaking a leadership course with thought this was going to be a really others in my profession was beneficial Vicky Bramwell: “The shared business-orientated course, with lots of and provided a different approach to experiences of the speakers and those theory and application. Some of it leadership courses within organisations.” in the group allowed me to inwardly seemed rather soft and fluffy. To only and outwardly explore leadership from focus on techniques and theories David Low: “The value of this course is my own and other perspectives. It was grossly misses the point. Leadership immense, and it has certainly shifted very thought provoking. The time to comes from within, and to be able to and expanded my paradigms on the reflect away from the office to consider lead with skilful intentions and integrity, leadership subject. It is certainly a the approach of other colleagues and you must be able to understand and be journey I look to be on for the their interpretation of situations has compassionate to yourself. foreseeable future.” provided additional and varied viewpoints to draw on.” There were certainly some surprising Susan Smith: “It has provided me personal discoveries, not all of them valuable time out in a supportive Jackie McGuire: “The quality of the comfortable. It’s also difficult to environment and access to tools which facilitators and speakers on this course balance this with the pressures we are have given me understanding of was excellent and I learnt a lot from all facing at work to meet deadlines, personal strengths and development them and also my colleagues on the service transformation and staff needs.” course. I have shared both my shortages. The session on compassionate experiences and some of the tools and leadership, exploring the meaning of it, Hugh Hanchard: “It was a brilliant techniques with my own team and how we can better make time for others opportunity to step outside of the day beyond in my organisation since and also be more forgiving and job, to reflect and learn about your finishing the course and continue to do compassionate to ourselves provided us own leadership style and why you so. Do the course to increase your all with powerful messages. behave in the way that you do. knowledge, explore your own Ultimately, being a better leader is motivations and to build your Caroline Storer: “I would definitely down to you but this course gives you confidence!”
A REFLECTIVE ACCOUNT OF Social-Media Training AT BRADFORD TEACHING HOSPITALS
The popularity of social- reported that they found the sessions ‘relaxed’, ‘fun’ and media platforms is most of all really “informative, relevant and useful”. The inescapable as more and impact of the training has been tremendous. New more NHS organisations Bradford Teaching Hospitals Twitter accounts have been provide us with a created such as @bthftpaeds and health professionals hashtag or ask for a like are now more aware of the power that Twitter provides. for their account on their In our inductions, we are also feeding this back to new promotional material. staff and to students too. This is to ensure that social- media literacy is communicated at the very beginning of Social media has proven to be a great way for the health professionals’ journey. organisations to post out guidance, health campaigns and organisational updates to staff. However one of the We are now expanding our services to including other main issues with using this tool is that many health types of social-media training such as YouTube. Watch professionals are still not entirely sure how to use social- this space! media accounts like Twitter. To help solve this issue we have been giving people basic training on Twitter ABBAS BISMILLAH throughout our Trust. Since starting the training people KNOWLEDGE, LIBRARY AND INFORMATION SERVICES have given us some very positive feedback. Staff MANAGER, BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST
11 THE GIFT OF CLARITY Every so often researchers, librarians and to them without resorting to cat-sat-on-the-mat stuff. NHS bigwigs work themselves up into a Many research grants now come with a condition that tizzy about how the public fail to get to researchers prepare a plain-language summary of their grips with research. work which can only be a good thing but what can librarians do about it? The Daily Mail usually gets mentioned as a culprit somewhere along the line, along with a lack of health The good news is that we – or at least those of us who literacy among the public and the machinations of do evidence synthesis – are already doing it; university PR departments. Yet should researchers – and summarising and synthesising research, giving it a to some extent librarians – look a little closer to home? structure and (one hopes) presenting it clearly to our end users. Time is at a premium in modern life – one could I summarise quite a bit of research for the various say it’s almost an alternative currency – and by current-awareness bulletins I’m involved with. I love presenting things clearly in a logical, well-structured way doing the writing but getting to grips with what the we can save expensive people lots of it. Our privileged – research has found can be an uphill struggle involving and some might say unique – position as intermediaries picking one’s way through a forest of numbers – between academia and the rest of the world – gives us invariably garlanded with >, <, + and – signs, not to the chance to act as a zip wire between the ivory tower mention lots of Ps – negative and positive correlations and the man on the street and I think it’s an opportunity and regression analysis. Yet, quite often what the we should grab with both hands (which is often best as research has actually found could just as easily be far as zip wires are concerned). summarised as we used treatment a, b and c and symptoms x,y and z got either worse or better. Some Of course it’s not just academics who are guilty of articles are even worse and just say that thing a was talking in jargon. Eyes roll at Patient Information Group found to be linked to sex, race, class, marital status etc meeting when the patient rep and I argue the toss about without actually specifying what effect any of these simplification, bullet points and clarity. But factors had and whether they made thing a better or misunderstood instructions can result in cancelled worse. If researchers really want to communicate to half procedures, medication not being taken properly, a dozen people in their specialism then that might be consent being given without proper understanding and – good enough – if they want to communicate with the at worst – legal action. Writing clearly and general public (who by and large pay their salaries) communicating effectively are no longer luxuries or then this is lazy, arrogant and woefully inadequate. ‘nice-to-haves,’ to be squeezed into the time between appointments. They should be seen as an essential part Communicating clearly is often a case of putting oneself of doing research and of looking after patients and an in somebody else’s shoes. Some universities run essential part of what we can contribute to health care. workshops for lecturers where people researching So that’s the gift I’d like to give in 2018 – clarity. astrophysics have to get their ideas across to experts in Medieval Studies (or vice versa). It gets across the idea that perfectly intelligent people might know next-to- JOHN GALE nothing about your research but that you can explain it MID-CHESHIRE HOSPITALS NHS FOUNDATION TRUST
THE GIFTS WE GIVE OUR USERS ere at Keyll Darree we have been With their knowledge, expertise, and Your expertise in displays, with Hvery generous to our users over the “how to” videos they’ve made creative flair! years. The gifts we have given (although Time is priceless, KD Library, but Sharing a useful link not physical) have enabled our users to you’re always there Keyll Darree, Keyll Darree have productive experiences and the To support us with our needs, it’s so good to know you care! knowledge that someone will always be Tranquility so I can think Keyll Darree, Keyll Darree on hand (within staffed hours!) to help Find me that book I need with that article request, reassurance or Keyll Darree, Keyll Darree Keyll Darree, Keyll Darree just a friendly face. Here is a Christmas Quiet spaces to study and read Library giving you the choice hymn to sum up the ‘gifts’ we have Keyll Darree, Keyll Darree given our users this year. To recommend books, enhance the service, listen to your voice. Keyll Darree, Keyll Darree Keyll Darree Library Thinking of us, Keyll Darree Library, Library sends out daily Tweets putting books aside Christmas Hymn On current practice, health news items That you know will help our study and (To Little Donkey) or when they’re baking lovely treats! gain high marks with pride! Knowledge is power, KD Library, and Keyll Darree, Keyll Darree you always share KEYLL DARREE LIBRARY Library always at your aid
12 Let’s Talk Research
It’s a real problem for NHS your thoughts on the event and planned. I also found out about staff working in changing contributions for the next issue of changes to - and what will organisations to keep up Researcher magazine replace - the NIHR Internships good relationships with (http://research.northwest.nhs.uk/wor (https://www.hee.nhs.uk/our- external stakeholders. k/the-researcher-magazine/) to work/developing-our- Joanne Simpson at North West R & D, workforce/clinical-academic- careers/integrated-clinical-academic- Energy is drained by restructuring, [email protected] ica-programme) in the North West which can be very unsettling. I was hs.uk next year really lucky to get a HCLU Bursary to . I put that date on my go to the NHS R & D (Research and calendar and shared this in Research Development) North-West and Innovation so we can promote (http://research.northwest.nhs.uk/ ) and support them at Greater Let’s Talk Research Conference on Manchester Mental Health September 14th 2017 at the Royal Keynote speakers, Jenny Popay Northern College of Music. Also (Professor of Sociology and Public joining me from LIHNN were Emily Health at Lancaster University) and Hopkins (Knowledge Management Alison Chambers (Pro Vice Chancellor Programme Manager, Health Let's Talk Research - collage for Health & Social Care at Education England) & Victoria created by conference goers Manchester Metropolitan University) Treadway (Library and Knowledge both talked about their personal Services Lead, Wirral University During a workshop I met staff I didn’t experience of family, history and Teaching Hospital). know from the Greater Manchester community and how this shaped their Before the event I took another look at CLAHRC (Collaborations for professional and personal life. I really the Research Strategy of NHS England Leadership in Applied Health Research enjoyed listening to them. and Care) (http://clahrc-gm.nihr.ac.uk/) (https://www.england.nhs.uk/publicat Phew! Thank you HCLU. If you would ion/nhs-england-research-plan/). As who regularly collaborate with Greater Manchester Mental Health (GMMH). like to, view the Storify soon as I got the delegate list I (https://storify.com/HearneCreative/n identified a few people so I could find After the event, I got in touch by email and we are keeping in touch through hs-r-d-let-s-talk-research-conference- out what was important to them the Knowledge Ser 2017) & #LTRCONF17 currently and what I could do to help. vice Twitter feed (https://twitter.com/Knowledge_GMMH). (https://twitter.com/search?q=%23LTR Conf17&src=typd) If you would like an Chatting to Gillian Southgate (Director email with all the links to presentations of Collaboration and Communication), I also had time to meet up again with please contact me. the Team at North West R & D are someone we’d trained during their looking to networks like NHS Library National Institute for Health Research & Knowledge Services to inform next (NIHR) Integrated Clinical Internship. Rosalind McNally year’s event. This will take a different The fabulous cohort of interns format. What would NHS Library and presented their work at the event. The [email protected] Knowledge Service can now train Knowledge Services staff like from this OUTREACH LIBRARIAN researchers to communicate their event to help us deliver the research GREATER MANCHESTER MENTAL findings to staff locally, and update and innovation bits of Knowledge for HEALTH NHS FOUNDATION TRUST Healthcare in our area? Please send their searches, so their findings can be constantly updated and publications
Let's Talk Research - final speeches at the end 13 of the afternoon's awards and celebrations WITH MY LITTLE STICK OF BLACKPOOL ROCK...
For those that aren’t with deprived children in Manchester, Exemplar sites in the NW. aware the ISDN is the raising life expectations through a boxing charity and his talk was on I found myself humming that famous Informatics Skills behavioural psychology. Being a tune by George Formby as I checked Development Network, Mancunian he had some entertaining in for the black-tie evening dinner. which has been running stories about the city and his work and The food and wine hit the spot but I can’t say I enjoyed the after-dinner in the North West for the best of those was about the week he spent with Richard Branson which speaker so I sneaked off to my room seven years now. had the audience (of 200-250 people) early and missed the 4am drinkfest... in stitches. Next morning I heard that I Member organisations pay an missed quite a lot of annual membership fee and entertainment. The Managing the network has been Director of Harris Healthcare, constantly growing with who had come over from the more development States especially for the event subgroups, links to (pictured centre below with me organisations such as the on the right), had been University of Manchester and determined to sample the the development of nightlife in Blackpool but no programmes to support staff one would go with him so he in informatics professions. went off into the night and got Anyone interested in further completely lost. There’s more information can sign up to the to that story but this is a website www.skillsdevelop- family publication! mentnetwork.com. Day two started with updates from the There are many similarities to the subgroups within the network and then LIHNN network although they aren’t The rest of day 1 involved workshops presentations by each of the Global as friendly a bunch as we are! I have so we had to engage the grey cells Digital Exemplar site leads. The Royal been the ISD Lead for CWP for a somewhat. I went to a session on the Liverpool’s work to go paper-free was number of years now and LIHNN Digital Maturity Assessment which was particularly impressive (as no doubt kindly funded my attendance at this very useful as my organisation is was their budget to achieve it!). The year’s annual conference in Blackpool. involved in the peer-review pilot being annual awards took place after that There was sadly no time for Kiss Me run by NHS Digital and I link in with before Nick Wood, CCIO from East Quick hats though, as the 2-day event our informatics team. David Sgorbati Lancs Trust closed the event and we all was very much all business. It took from NHS England gave feedback on packed up and stepped back out into place at Blackpool Hilton and as I the process so far. InterSystems Clinical the Blackpool drizzle to brave the M6. rolled up to park in the drizzling rain lead, Yossi Cohen gave an interesting in September it felt very much like talk on big data and clinical risks and If you want to know more about the there would be few Blackpool high- then there was a ‘6 in 60 minutes’ ISD contact myself or visit the website: jinks involved. round of presentations from some of the www.skills developmentnetwork.com The conference was titled ‘Connect 2017: Beyond the Boundaries’. The event’s main sponsors were InterSystems and Martin Dowler Samsung and there were lots of KNOWLEDGE MANAGER their staff on hand. John CHESHIRE AND WIRRAL Glover, CIO of Bay Health PARTNERSHIP NHS TRUST Partners and chair of the ISD Strategy Group, opened the conference and was followed by the keynote motivational speaker, Professor Damian Hughes. His talk ‘The Liquid Thinker’ was an extremely entertaining one. He works
14 A North East Library MANAGEMENT SYSTEM
During the summer of 2017, the North manage the migration, support new staff joining the East Library Management System (OLIB) system and liaise with OCLC about technical aspects of expanded to take in three extra Trusts: the transition. The migration was completed smoothly Tees, Esk and Wear Valleys; County and on time. Durham and Darlington; and North Tees and Hartlepool. Some lessons learned The new network of staff is as important as any of the This means that the catalogue now contains 36,250 processes developed to use Olib. Support and time for items people can borrow across the North East and the staff to meet, learn and discuss developments together is North via the PANDDA agreement. Of the ten trusts in vital in ensuring that the LMS is used effectively and can the North East, eight are now part of the scheme. Some improve over time. Without funding for someone to of the benefits of the partnership include: manage the LMS, the only option is to share the workload across the eight Trusts. Whilst this worked for Shared costs the previous smaller network it will be more of a Easy for users as they join at one Trust then challenge due to the large geographical area covered move between Trusts and the number of small library services who find hard to release staff for meetings or training. Stock from all 21 Libraries is available to all users Library staff from across the North (PANDDA Time was needed after the data migration to tidy up Network) can now access the resources from data. There were large numbers of duplicate records in all 8 Trusts with one search fields such as Publisher and Place of Publication. These need to be fixed as soon as possible so that searching Provides more opportunities for librarians and cataloguing both stay straightforward. to work together Follow-up training in more advanced options will also Less time spent on cataloguing be useful to staff who are new to the system. Easy, online, reservations are supplied seamlessly across Managing a shared system is not the system. always straightforward. Different Trusts have different staffing levels and Hosted by OCLC, so no NHS capacity which means that more IT involvement experienced users can be relied upon Shared data quality standards heavily. In any collaborative venture, it is essential that all participants feel that Circulation rules and regulations their service and organisation are agreed by all 8 Library Services benefiting from the scheme, as well as which means there is consistency contributing. There is no easy answer for users across the patch to this issue and we will continue to The OLIB partnership has worked work through these questions to deliver successfully for 12 years. We agreed a joined up, efficient service for our to extend the users. partnership last year when the three Trusts who joined JOANNE decided that their NAUGHTON previous library- HEALTH EDUCATION management system NORTH-EAST was no longer good enough. As an SARAH experienced and ABERNETHY knowledgeable NORTHUMBRIA OLIB user, Sarah HEALTHCARE NHS Abernethy was FOUNDATION TRUST seconded for two days a week for three months to
15 A day at the races
The International Clinical Librarian Conference took place at Leicester racecourse, and while there was an excellent turnout from around the world (Ireland, Denmark, Norway, Sweden, The U.S.A., Iran), Steve Glover, Olivia Schaff, Yvonne Stubbington, Lorna Dawson and Anne Webb made up a small contingent from the North West.
The conference got off to a great start with Margaret Foster (Associate Professor from Texas and AM University see https://nnlm.gov/scr/professional- Margaret Foster's keynote address development/systematic-review- Margaret’s speech was totally series of Priority Setting Partnership series ) delivering the keynote talk: engaging and set the tone for what (PSP) through the James Lind Assembling the puzzle of Librarians was to prove to be an interesting institute in order to decide what to and systematic reviews. Margaret is and intense couple of days. spend its money on. The James Lind a prolific author and has taken part institute looks for treatments which in lots of systematic reviews, helping For us, the conference developed have uncertainty i.e. they have no many professionals and students on several key themes including up-to-date evidence or systematic their systematic-review journey. developing our systematic-review reviews to support them. skills, raising our profile and She shared some of her experiences embedding services. Steve Glover and Olivia Schaff of systematic reviews, highlighting talked about the work they’d done the horrors (including discovering a There were some great presentations for the PSP. Their talk described the typo mid search strategy) and and lightning talks, as well as process of working out the questions delights (getting published)! She several in-depth workshops. We to be answered and the role that the also expanded on what she saw as have picked a small selection of our library played in developing areas the role of librarians (and their highlights illustrating some of the for further research. levels of participation) in: teaching, themes. participation, research and the A key feature of their talk was how support process for systematic For Anne, the work done by the project was done by getting Steve Glover and Olivia Schaff reviews together a team of librarians across (Manchester University the North West and the systems Hospitals NHS Foundation Margaret identified two key used to support remote working, Trust) questions that she found useful to in Supporting Priority communication and tracking clarify what is required when we Setting Partnerships, was a progress between teams. are asked to help with a systematic good example of how a project review: could be delivered using a Importantly, the benefits and impact collaborative approach and for the library were numerous: they What do you understand a specialist search skills helping to increased their profile across their systematic review to be? Often raise their library’s profile. trust and beyond, generated better the people asking for them aren’t subject knowledge, wrote articles for sure what they really need The National Institute for Health journals, got more work with PSPs How long have you got to do it? Research (NIHR) coordinates a and improved their relationships
16 with University of Manchester staff. Another key benefit for the library was the money they got for their work which helped them to buy more resources.
Elsewhere you had stories of librarians successfully integrating a clinical-librarian service within a hospital sector. Farhad Shokraneh from Iran spoke of single-handedly setting up a clinical- librarian service in a hospital emergency department, including working night shifts to make sure that all members of the team had access to evidence-based medicine exactly when they needed it. Irene Lubker told us about her experiences setting up a service in Virginia, USA and the demands of covering a wide geographical area. It was fascinating to see that, although the Health Services structures varied so greatly from Steve Glover presenting country to country, clinical librarians were all meeting the same need for evidence-based information and overcoming similar challenges.
Bennet Jones and Katie Barnard (North Bristol NHS Trust) gave an enthusiastic overview of developing a new clinical-librarian Service in their talk Winning Friends and Influencing People. This was a good example of using the power of proactivity and communication to revamp a “passive” and traditional library service (with no current- awareness services, little training delivered and not much literature- searching activity). Bennett and Katie were asked to develop a proactive service, changing perceptions, delivering library services to where people need them so that they were integral to clinical decision-making.
To do this they developed their core offering: literature searching, current awareness and training programmes and then broadcast it as widely across the Trust as Olivia Schaff presenting possible. They promoted their services through marketing and communal places. They found going to Breast Care team meetings, writing articles for Trust newsletters talking to staff and attending attending hospital “Safety and spent a lot of time meeting meetings was important in Thermometer” meetings and going people in the first year. They were identifying contacts and to other clinical events. keen to point out the power of understanding the “bigger picture”. communication, which included many conversations, “schmoozing Examples of their activities included: and coffee” and networking in a fortnightly drop in to the ICU, Continued over...
17 A day at the races
...continued The services have since been expanded to Dietetics, Occupational They found that some were the right Therapists and Physiotherapists and time, right place right people, but other teams such as Transformation. not every encounter was a success The impressive scale of Laura’s work story and they had to use their was apparent in her final judgement when to stop. After a presentation slides which mapped successful start they are now her current provision and models developing their services but are developed. conscious of the need to balance their reach against their capacity, as During the conference there were “It struck us how much well as maintaining the service’s many opportunities to meet and talk profile. to fellow clinical librarians, a poster good work was going display to look at and stalls to visit on across the country On the theme of embedding services and see the latest innovations and there was much going on across the services being offered. There was and it was exciting to country and it was fascinating to also a presentation from Richard hear that a new hear of services’ experiences, as Hollis from Cochrane Innovations, Clinical Librarians’ often this varies depending on the who demonstrated Cochrane culture, needs and staff of an Interactive Learning – a new online Group was to be organisation. Whilst our own tool for anyone involved in or formed.” services may have enjoyed some wanting to learn how to conduct a successes at developing more Systematic Review. In Tom Roper’s embedded services, the talk by presentation we were introduced to Laura Wilkes, (West Suffolk a wide range of online tools that NHS Foundation Trust) was truly might help Clinical Librarian inspirational. Laura described her productivity. These included project- experiences of: A new model for management apps, text tools and Clinical Librarians: Embedding time-management tools. in to acute adult Speech and Language Therapy. At the end of the conference it struck us how much good work was going This was a good example of how a on across the country and it was chance conversation can lead to so exciting to hear that a new Clinical much more! In Laura’s case it was Librarians’ Group was to be formed. the beginning of embedding So look out in the North West! librarian services into a team of We are sure there will be plenty of Speech and Language Therapists opportunities to work together and Anne Webb (SALT). Following a chance share good practice across the CLINICAL OUTREACH LIBRARIAN conversation in a car park Laura regions. Of course, no write up EAST CHESHIRE NHS TRUST successfully pitched her library would be complete without thanking services (including e resources, the Clinical Librarians at University Olivia Schaff training, core services) and the offer Hospitals of Leicester NHS Trust, for CLINICAL LIBRARIAN of personalised and practical all their enthusiasm and hard work MANCHESTER UNIVERSITY HOSPITALS services to the SALT team and then to organise and deliver a successful NHS FOUNDATION TRUST went on to make spectacular conference. Finally, thank you to the progress in developing and Health Care Libraries Unit and embedding services. Health Education England for Yvonne Stubbington sponsoring our places at the CLINICAL/OUTREACH LIBRARIAN The feedback received from the conference and to our Trusts for ST HELENS & KNOWSLEY TEACHING SALT teams was very positive, with supporting our attendance. HOSPITALS NHS TRUST an impact on staff development and improvements in patient care. Plus, Lorna Dawson librarians benefited by better KNOWLEDGE SERVICE ASSISTANT understanding the SALT team’s GREATER MANCHESTER MENTAL interests and developing their search HEALTH NHS FOUNDATION TRUST skills through the increased volume of searches.
18 The Director of Health Libraries Annual Prize 2017
Over the last six years I have been Written numerous postings for the LIHNN clinical delighted to be asked by the Library librarians blog including sharing her experiences of the MA, the Evidence Summary and Synthesis Information Health Network North courses and her attendance at the Wiley Library West (LIHNN) Committee to give a Advisory board personal prize to someone in the Put together this year's KM advent calendar network who has contributed to the Has recently started her Chartership profession and the network. Wow. What a lot of things in a very short space of time. In thinking about this I recognised that LIHNN is much Katie has not only impressed me with her bigger than just its NHS members - it includes library professionalism, her enthusiasm and her can-do and knowledge services in universities, charities and approach to everything – she has impressed everyone from national bodies based in the North-West. she meets too.
This means that the annual Director’s Prize could go to So, finally I would like to congratulate Katie on her anyone from those sectors. achievements – long may they continue!
The other thing I had to think about was all the different people that make up the network. I tend to meet and get to know our Library Managers - but I don't think the David Stewart prize always has to be about "managers" and "people DIRECTOR OF HEALTH LIBRARY AND who have been around for a long time". KNOWLEDGE SERVICES NORTH
And so, with those caveats, I thought about who has contributed to the profession and to the network - and it is clear that this is not always going to be easy - everyone contributes, in some way, to the network; but I have decided to give this sixth Director’s prize to someone who I think you will agree richly deserves it.
This year’s prize goes to Katie Nicholas.
Just a bit about Katie: Started 2013 as a Library assistant at Manchester Mental Health Certification in her first year Started MA in Library and Information Management in 2014 - graduated with a distinction in 2017 Started at HEE in December 2015 as a Knowledge Officer delivering KM to the NW - since expanded to be a national service. Presented on the service with Emily at the KM day last year Sits on the LHINNK-Up editorial board and represents this group on the LIHNN co-ordinating committee Co-runs the e-books matrix - has won a LIHNN Quality Award for this and has spoken at HLG. A key component of this is usability about which she spoke at the Big Day Out earlier this year Won a LIHNN Quality award in 2016 for In the Know – Current Awareness and KM
19 MANCHESTER A CITY UNITED
Background (CMFT) and the University Hospital of therefore, for both library On the 1st of October 2017 a new South Manchester NHS Foundation teams was to offer our single hospital service (SHS) – Trust (UHSM). North Manchester customers a single, standardised Manchester University NHS General Hospital (currently part of library service in three different Foundation Trust (MFT) - was created The Pennine Acute Hospitals NHS locations (we also have a library at for Manchester. Trust) is scheduled to join the new Trafford General Hospital). organisation in around 12-18 months. The reasons behind creating a single Secondments The new organisation employs more Trust were: In August 2016, the library manager than 18,000 staff working across all at UHSM, Lisa Mclaren left for a new nine MFT hospital sites and within the To provide much better, safer, more job at Bridgewater Community Trust. community making it one of the consistent hospital care that’s fit for Managers decided not to advertise for biggest NHS trusts in the country. the future for people living in the a replacement because it wasn’t clear City of Manchester, Trafford, and What has this meant what would happen to this job in a beyond new, merged staff structure. Instead To build an organisation that is fit for the Libraries? they decided that, as the SHS was and sustainable for the future in the Both CMFT and UHSM were large imminent, both libraries could use this light of rising demand on services, teaching hospitals in their own right. In as an opportunity to begin the process staff shortages and significant the newly merged organisation there of integration. money pressures are now over 900 medical students, more than 165 foundation-year (FY) The vacant manager’s post was filled To address a number of health doctors, and over 600 medical by Jo Whitcombe who came to UHSM inequalities in the region trainees. The provision of a library on a year’s secondment from CMFT. To provide opportunities for the service is a requirement at both sites. This created a vacancy at CMFT which new organisation to grow research, So, although the formation of the new was filled by Olivia Schaff who education and investment into our organisation may result in the merging worked at UHSM. This arrangement region, and attract highly-skilled and/or relocation of some hospital provided both Jo and Olivia with an staff. services and departments, the creation opportunity to develop professionally, of one library based at one site to Jo in her first manager’s job, and The first two Trusts to merge are serve the new organisation has never Olivia as an outreach clinical Central Manchester University been in question. The challenge, librarian. It also provided a great Hospitals NHS Foundation Trust
Trafford Library Manchester University NHS Foundation Trust Oxford Rd Campus
20 opportunity for Jo, familiar with Shared resources library staff and customers. Before the working methods at CMFT & Pennine merger the two Trusts used different The eventual merging of Acute, to see how things were done at LMSs. Both had been in place for a OpenAthens accounts UHSM. Knowing how things worked while and were linked to self-service at both sites would provide invaluable Quick wins and security systems. information when we came to standardising their services. on service offer A full options-appraisal and business Where it was possible we agreed that case was made looking at three Pre-merger any changes on each site should be options: team meetings an improvement to the library’s services. Any changes with a negative Do nothing Early on in the process, we set up the effect on our customers would only be CMFT moving to the USHM LMS first of a number of Professional made if no other solution was Operational Team Meetings (POTM). possible. UHSM moving to the CMFT LMS Librarians and senior Library The business case showed a significant Assistants from both sites went to these Changes introduced early on covered saving over five years of over meetings and the CMFT manager, how many books people could borrow £25,000 if UHSM moved from their Steve Glover chaired them. During the and how long they could borrow them LMS over to the one used by CMFT. meetings the preliminary discussions for. After much discussion, we decided The new trust supported the one-off centred on the main challenges of to go for the CMFT loan period of 4 costs of data merging, extra licences, aligning the two services, what was weeks giving UHSM users an extra and moving CMFT to 2CQR to fit in required and how it could be week. The CMFT maximum number of with UHSM’s self-service RFID system. achieved. unseen renewals of three was also The move to a single LMS took place adopted. This represented no change on Monday 16th October 2017, with We looked at what could be done for CMFT users but they did benefit as CMFT going online with 2CQR in before the merger, and what types of the maximum number of items November 2017. work could be aligned in the longer borrowed was increased to ten in line term. We talked about: with UHSM. Readers on both sites, The introduction of a new LMS for therefore, had something to gain. Cross-site working and visits UHSM staff has brought its own challenges. What has emerged, These changes were easy to bring in Work distribution and staff however, is a much closer relationship once we’d agreed on them. We’ve cooperation between all library staff at both sites, now also agreed on, and brought in, initially regarding the merging of the Rationalising e-resources other changes such as standardised data and since then a high level of fines. Common procedures and the offer working together to solve problems. of a standardised service Library systems There continues to be close The biggest cooperation over issues such as decision we overdues, generation of LMS reports needed to make and statistics, and reclassification to was whether to create a consistent integrated OPAC move to a single for the MFT users. We will still provide Library separate site data to both the Management NWOPAC & Union List database. System, something that would affect Continued over...
Central site - Oxford Road
Wythenshawe Library entrance
21 ...continued need to be apportioned to each site. The harder bits – things that involve Stock and non-stock items plus print major budget harmonisation and Online licences books will continue to be bought on a human resources site-by-site basis. for books & journals The library staff will continue to work This phase of the merger is still in Merging two large trusts has meant closely together to further align progress so due to commercial there is a large job for the policies and procedures. We are confidentiality we cannot provide Communications Department working going to redesign the OPAC to work details. Work to align journal and on Trust websites and intranet(s). We better in a multi-site environment will continue to run two library eBook subscriptions began when Jo Some staff members have started to websites and intranet sites until these Whitcombe was on secondment as this work regularly on different sites. Steve are merged. There are nine hospital process was going to take 18 months Glover, the Head of Library Service, websites within the www.mft.nhs.uk to complete from start to finish. In the will continue to divide his time equally website with library sites on the first year Steve Glover & Jo between the two sites. Stephen Woods hospital links. We have also kept Whitcombe worked to best align will be the operational manager at separate social-media accounts as subscriptions in terms of content. Some Wythenshawe, and Michelle Dutton both libraries had a substantial deals run from January to December will be the operational manager at following for Twitter and WordPress while others run from April to March. Central Manchester. By 1 January 2018 all content will be blogs. aligned and we will move to a single We will welcome a new Assistant OpenAthens organisation ID. By 1 What next? Librarian who will join the team in April 2018 all licences will be for the As the first phase of the merger settles December – they will be based at new organisation. down we are also aware that North Wythenshawe. Manchester General Hospital will also Where we are now join us in the next 12 -18 months. Already within the new organisation At the time of writing MFT has been in people recognise that the library existence for nearly two months. It will We could divide the process of merger service has been at the forefront of be some time before the two large and –as far as the library services go - into integrating services. The library-system very different organisations are three stages that coincide with where harmonisation was among the first integrated to form the SHS and fully you are in relation to the timeline examples of becoming more efficient deliver the benefits hoped for at the and has been held up as an example The easy bits – quick wins before start of the process. Changes happen of good practice. the merger that don’t involve cost or every day and the organisation is human resources The fact that health libraries in general working hard to communicate with have a culture and history of staff at each stage of the process. The not-so-easy bits – things that cooperating within strong networks you can’t do before the merger but has obviously helped this process. From a finance and budget you need to do when you merge to Nevertheless, it has been a period of perspective we are still running two standardise service for the users. change for all of us and there is still general ledgers for each library This may include procedures and much to be done, and to grapple with. service with two sets of pay and non- local variations with contracts pay budgets. This has created Despite this, staff at all three sites have problems with trust-wide licences that risen to the challenges they have faced with great enthusiasm and are determined to make it work. There exists now a real positive feeling at both sites and a feeling of unity.
The library team are looking forward to the future at this exciting time.
Altrincham Hospital – Manchester Royal Eye Hospital – Manchester Royal Infirmary – Royal Manchester Children’s Hospital – Saint Mary’s Hospital – Trafford General Hospital - University Dental Hospital of Manchester – Withington Community Hospital – Wythenshawe Hospital – Community Services in Manchester
Cobbett House Manchester Royal Infirmary
22 THE LAND OF GEEK
GIFTS FOR RESEARCHERS
The theme this issue’s column is resources that support researchers to search and manage identities, data and projects.
PubMed Labs Mendeley Data [ https://www.ncbi.nlm.nih.gov/labs/pubmed/ ] [ https://data.mendeley.com ] Mendeley's integration into the Elsevier empire continues Want to know about the future of the PubMed search apace. The latest iteration is the development of Mendeley interface? PubMed Labs is where new features are tested Data. Mendeley Data provides a DOI for each version of the before eventually migrating to PubMed proper. These data and is Force11 (https://www.force11.org/) compliant. features currently include the Best Match ranking algorithm, That was a new one on me too. Force 11 is the standard implemented on PubMed proper but still undergoing some for citing data sets. Elsevier have implemented a new refinement. The interface is also being improved to work Research Data Policy (https://www.elsevier.com/about/our- better on mobile devices. Then there is Snippets, a beta business/policies/research-data) requiring the deposit of summarising tool to provide an at a glance indication of research data with publications. Mendeley Data isn't required article contents. You also get the opportunity to feedback but it is a fall back to support Elsevier's journals. Of course, your views on new developments. it's useful for any data set.
Recommended OSF [ http://recommended.springernature.com/recommended/ ] [ https://osf.io ] Another new recommender system called Recommended – The Open Science Framework is a free to register and free to not the most original title - from Springer Nature. use project / science management software. It includes data Recommended works on your browsing history of Nature, storage, wiki, DOI and integration with Mendeley, Zotero and Springer and Biomed to deliver handy on-screen web storage e.g. Google Drive. Its part document recommendations - or recommendations to your mailbox if management, part version controller and part project you complete the free registration. management. Oh yes, and it is also a Preprint server and you can login / register with ORCID. Very useful if you need a Share good home for projects large or small for you or researchers [ https://share.osf.io ] you support. Share is another mega metadata search engine created for US higher education by the Association of Research Libraries and the Open Science Foundation. It divides into two parts, If you want to suggest a theme or a resource to be included Publication search and a Preprint search. Share searches in LOG, please do drop me an eMail [ [email protected] ] across c165 (https://share.osf.io/sources) repositories and archives including PubMed. An enhanced version 2.0 was From the Librarian known as… released in 2016 with improved filters.
ORCID [ https://orcid.org/ ] Yes I know, ORCID isn’t new… but it continues to add new features. If you are one of the 4 million users you may have been keeping up with these. If you don't have an ORCID account you probably should have one. ORCID now offers a widget to add your ORDCID badge and ID to your website and a QR Code generator that stores your ORCID profile. You NWAS LKS, supported by HCLU North can also generate a printable public view of your profile, November 2017 which with a bit of tweaking in Word creates a passable CV.
23 Editor’s Column
How you can contribute PDF copies of back issues and indexes About Library and to the Newsletter to the newsletter are available at: Health Network North http://www.lihnn.nhs.uk/index.php/lihnn All members of LIHNN are welcome to /lihnnk-up/read-the-newsletter West (LIHNN) contribute to LIHNNK Up. We particularly Website: http://www.lihnn.nhs.uk encourage contributions from para- for details of the groups and their activities professional staff and anyone who has not Contributions should previously written for publication. Members be submitted to: LIHNN Chair: Graham Haldane of the Editorial Board would be pleased to (East Lancashire Hospitals), [email protected] “mentor” new writers and provide advice [email protected] on what makes a good readable contribution. For queries please contact: [email protected] LIHNN Co-ordinating Committee: What could you Tel: 01772 524763 [email protected] write about? Really it is up to you as we are looking for LIHNN EDITORIAL BOARD topics of interest to health library staff. It could be: Andrew Craig (Chair) Samantha Gavaghan something new that you have used or Lancashire Teaching Hospitals NHS [email protected] your library has introduced Foundation Trust [email protected] Matt Holland an overview of a piece of software such NW Ambulance Service NHS Trust as a social media tool Jenny Doran Royal Liverpool & Broadgreen [email protected] lessons learned (good or bad) from University Hospitals NHS Trust Katie Nicholas doing something differently in the library [email protected] Health Education England - North West good news that you want to share [email protected] with LIHNN John Gale an account of events and courses Mid Cheshire Hospitals Gil Young attended. For conferences and courses NHS Foundation Trust [email protected] please include what you found most [email protected] valuable and what you will do differently from having attended the Sarah Gardner event or course. [email protected]
Format of contributions and other “rules” LIHNN CHAIRS 1. Please send your documents as Word (i.e. either .doc or .docx) files. GROUP CHAIR(S) E-MAIL 2. Photos and artwork should be submitted in JPG format. Please don’t embed them Paul Tickner [email protected] Clinical Librarians in the Word documents. They should be Linda Taylor [email protected] submitted as separate files with a meaningful caption. CPD Committee Vicky Bramwell [email protected] 3. Don’t forget your name, location, title of Cumbria & Lancashire Librarians Chair alternates around the Group article and date of article. Cheryl Dagnall [email protected] Greater Manchester Librarians 4. Please give full details of events, courses Paula Elliott [email protected] and conferences attended. This should include: Inter-Library Loans Steve Glover [email protected] The name of event and location LIHNN Co-ordinating Committee Mike Hargreaves [email protected] Date of event Mental Health Libraries Vicky Bramwell [email protected] Name of organising or Newsletter Andrew Craig [email protected] sponsoring body Details of how any support materials NWOPAC Suzanne Ford [email protected] can be obtained e.g. website urls Quality Currently not meeting Full references to any published reports, articles etc. Trainers Cath Harris [email protected] 5. All acronyms should be written out in full for the first occasion they are used in the text.
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