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Patient Survey Questions 2012-2013

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Patient Survey Questions 2012-2013 Page 1 1 2 3 4 5 6a 6b Do you think the How do you book an If you don't book by Question Gender Age Where do you live? Ethnicity surgery's opening appointment at the telephone or find it naire no. hours are…? surgery? difficult, tell us why 1 Female 31-59 Other Asian About right Internet 2 Female 60+ Fenham British About right Telephone 3 Female 60+ Elswick British About right In person 4 Male 60+ Fenham British About right Telephone 5 Female 60+ Fenham British About right Telephone 6 Male 16-30 Benwell British About right Internet 7 Female 31-59 Benwell British Too short Telephone 8 Female 60+ British About right Telephone 9 Male 60+ Blakelaw British About right Telephone waiting to long on phon 10 Female 16-30 Fenham Pakistani Too short Telephone had to get through whe 11 Female 60+ Elswick British About right Telephone 12 Male 60+ Arthurs Hill British About right Telephone 13 Male 31-59 Granger Park British Too short Telephone 14 Female 16-30 Fenham Bangladeshi About right Telephone 15 Female 16-30 Fenham British About right Telephone hard to get through 16 Male 31-59 Slatyford British About right Telephone 17 Male 16-30 Fenham Other White About right Telephone 18 Female 16-30 Fenham Pakistani About right Telephone 19 Female 31-59 Fenham African About right Telephone 20 Female 60+ Dumpling Hall British About right Telephone 21 Female 31-59 Denton Burn British 22 Female 31-59 Fenham Pakistani 23 Female 16-30 Fenham Other Asian About right Telephone 24 Female 16-30 Fenham White & Black African About right Telephone 25 Female 31-59 Fenham Caribbean About right In person 26 Female 31-59 Fenham Pakistani About right Telephone timing is not suitable be 27 Female 16-30 Fenham British About right Telephone 28 Female 31-59 Elswick British About right Internet 29 Male 31-59 Fenham British About right Telephone 30 Female 31-59 Benwell Irish Telephone 31 Female 31-59 British Too long Telephone 32 Female 16-30 Other mixed 33 Female 60+ Denton Burn British 34 Female 60+ Fenham British About right Telephone 35 Female 60+ Fenham Chinese About right Telephone always busy after gettin 36 Male 31-59 Fenham Bangladeshi About right Telephone 37 Male 60+ Benwell British About right In person cant get through at 8-30 38 Female 31-59 Fenham Pakistani About right Telephone its bad you have to pho 39 Male 16-30 West Denton British About right Internet more convienient 40 Female 60+ Chapel House British About right Telephone 41 Female 31-59 Cruddas Park Other Asian About right Telephone 42 Male 16-30 Fenham British About right In person 43 Female 60+ Fenham British About right Internet easier 44 Female 31-59 Arthurs Hill British About right Telephone 45 Female 31-59 Arthurs Hill British About right Telephone 46 Female 31-59 Fenham British About right In person 47 Female 60+ Elswick British About right Telephone 48 Female 31-59 Fenham British About right Telephone 49 Female Elswick Pakistani About right Telephone 50 Male 31-59 Blakelaw British About right Telephone 51 Female 31-59 Cowgate British About right Telephone 52 Male 31-59 Fenham British About right Telephone 53 Male 31-59 Fenham Bangladeshi About right Telephone 54 Male 60+ British About right Telephone 55 Female 31-59 Fenham Other Too short In person 56 Male 16-30 Benwell British About right Telephone often busy 57 Male 31-59 Fenham Pakistani About right Telephone too busy 58 Male 31-59 British About right Telephone 59 Female 31-59 Fenham British About right Telephone 60 Female 31-59 Fenham Other Asian About right Telephone 61 Female 31-59 Fenham Chinese About right Telephone 62 Male 60+ Elswick British About right Internet 63 Female 16-30 Fenham British About right Telephone 64 Male 31-59 Benwell British About right Telephone 65 Female 60+ Westerhope British About right Telephone 66 Male 31-59 Fenham Other About right Telephone 67 Female 31-59 British About right Telephone 68 Female 60+ Fenham British About right Telephone 69 Female 31-59 Benwell British About right Internet 70 Female 31-59 Westerhope British About right Telephone 71 Female 31-59 Benwell Other Asian About right Telephone 72 Female 16-30 Slatyford Caribbean About right Telephone no answer 73 Male 31-59 Fenham African About right In person 74 Male 31-59 Benwell Pakistani About right Telephone 75 Male 60+ British About right In person 76 Male 60+ Blakelaw British About right Telephone 77 Male 31-59 Bangladeshi About right Telephone 78 Female 60+ Fenham Indian About right Telephone 79 Female 16-30 Benwell Bangladeshi About right Telephone 80 Male 16-30 Other About right Telephone 81 Female 16-30 Elswick Bangladeshi About right Telephone seems impossible to m 82 Female 16-30 Fenham Other mixed About right Telephone 83 Male 31-59 Benwell British About right Internet 84 Female 31-59 Lemington British About right Telephone 85 Female 16-30 Fenham British About right Telephone 86 Female 31-59 Fenham Pakistani About right Telephone engaged a lot 87 Female 31-59 Fenham Irish About right Internet difficult to get through 88 Female 60+ Benwell British About right Telephone 89 Male 16-30 Fenham British About right Telephone 90 Male 31-59 British About right Internet 91 Female 31-59 Fenham Pakistani About right Telephone 92 Male 31-59 Fenham Indian Too short Telephone queuing, no appointme 93 Male 16-30 Fenham Other About right Telephone 94 Female 31-59 Denton Burn British About right Telephone 95 Female 16-30 Cruddas Park British About right Telephone hard to get appt 96 Female 60+ Chapel House British About right Telephone 97 Female 31-59 Fenham Other mixed About right Telephone language barrier 98 Male 31-59 British Too short Telephone 99 Female 31-59 Arthurs Hill British About right Telephone 100 Female 60+ Fenham British About right Telephone 101 Female 31-59 Fenham British About right In person 102 Female 31-59 Fenham Other White About right Telephone 103 Male 60+ Fenham British About right Telephone 104 Female 31-59 Fenham British About right Telephone easier to call 105 Male 16-30 Chapel House British About right Telephone 106 Female 31-59 Benwell British About right Telephone cant talk to people 107 Female 31-59 Denton Burn British About right Telephone 108 Male 60+ West Denton British About right Telephone 109 Female 16-30 Fenham Indian About right Telephone busy lines 110 Female 16-30 Fenham Pakistani About right Telephone 111 Female 60+ Chapel House British About right Telephone 112 Male 31-59 Fenham Other About right Telephone 113 Female 31-59 Fenham British About right Telephone 114 Male 31-59 Fenham Other About right Telephone 115 Female 31-59 Chapel House British About right Telephone cant get through at 8-30 116 Male 60+ Fenham British About right In person 117 Female 31-59 Pendower British About right Telephone 118 Male 31-59 Benwell British About right Telephone 119 Female 31-59 Denton Burn British About right Telephone 120 Male 60+ Fenham British About right Telephone 121 Female 31-59 British Too short Telephone 122 Male 60+ Fenham Pakistani About right Telephone 123 Female 16-30 Fenham Irish Too short Telephone 124 Female 60+ Fenham Pakistani About right Telephone 125 Male 31-59 Benwell British About right Internet 126 Female 31-59 Arthurs Hill British About right Telephone 127 Male 31-59 Fenham Other Asian Too short Telephone line to busy 128 Female 16-30 Fenham Other mixed About right Telephone 129 Male 16-30 Arthurs Hill British About right In person 130 Female 16-30 Fenham African About right Telephone 131 Female 60+ Fenham Indian About right Telephone 132 Male 31-59 Granger Park Bangladeshi About right Telephone 133 Female 31-59 Granger Park British Too short Telephone 134 Female 31-59 British About right Telephone 135 Male 16-30 Benwell Pakistani About right Telephone 136 Male 31-59 Blakelaw British About right Telephone 137 Female 16-30 Fenham British About right Telephone 138 Female 31-59 Elswick Bangladeshi About right Telephone 139 Female 60+ Benwell British About right Telephone 140 Female 60+ Fenham British About right Telephone 141 Female 31-59 Fenham African About right Telephone 142 Female 31-59 Slatyford British About right Telephone 143 Female 31-59 Fenham British About right Telephone waiting half a hour then 144 Female 16-30 Arthurs Hill British About right Telephone 145 Female 31-59 Fenham Pakistani About right Telephone 146 Female 31-59 Cruddas Park British Too short Telephone on hold to long 147 Female 31-59 Benwell Pakistani About right Telephone cant get through 148 Female 31-59 Elswick Bangladeshi Too short Telephone 149 Female 31-59 Blakelaw Other About right Telephone has to take children to s 150 Transgender 60+ West Denton British About right Telephone 151 Female 31-59 Other About right Telephone 152 Female 31-59 fenham British About right Telephone 153 Female 16-30 Fenham Indian About right Telephone 154 Female 31-59 British About right Internet 155 Female 31-59 British About right Telephone 156 Female 60+ Westerhope British About right Telephone 157 Female 31-59 Fenham British Telephone 158 Male 16-30 Fenham British About right In person 159 Male 31-59 Benwell British Too long In person 160 Female 60+ Fenham British About right Telephone 161 Female 31-59 African About right Telephone 162 Male 31-59 Elswick British About right Telephone 163 Female 31-59 Fenham British Too short Telephone 164 Female 16-30 Fenham Other White About right In person language barrier 165 Female 31-59 Irish About right Telephone 166 Female 60+ Denton Burn British About right Telephone 167 Male 16-30 Benwell African Too long Telephone 168 Male 16-30 Elswick British About right Telephone 169 Female 31-59
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