Winter 2017/18

/mynottingham @mynottingham /mynottingham

Enjoy this Christmas! Ice rink, pantos and lots of festive family events Welcome to the latest issue of the Arrow, To comment, the City Council’s magazine for residents. compliment As the cold winter nights draw in, or complain: it’s“ more important than ever that no one in Nottingham is without a Go online: proper place to sleep. www.nottinghamcity.gov.uk/hys That’s why we continue to fund our ‘No Second Textphone or minicom: 18001, then 0115 915 5555 Night Out’ policy which is helping to ensure that no one need sleep rough in Nottingham this winter. To do this, we fund and work with charities, churches Phone us on: 0115 915 5555 and other agencies to make sure there are enough beds for anyone who would otherwise be sleeping Visit us: on the streets. at any Council reception point or office

You can find more information on page three Write to: Have Your Say, opposite about the support being provided in , Loxley House, Working together Nottingham to tackle homelessness and also Station Street, Nottingham NG2 3NG a phone number to contact the city’s Street The music community of Outreach team if you see someone who appears on rough sleeping Nottingham is coming together to present a one-day charity to be sleeping rough and might need help finding Arrowonline The City Council is once again working together with partners festival to raise vital funds to accommodation and support with any other needs If you’d rather read the Arrow support homeless people in across the city to provide support for rough sleepers this winter. they might have. online, scan the QR code on the need. left with your smart phone or Nottingham, like other parts of country, has seen a The City Council funds Framework’s sign up for email updates at: Beat the Streets take places on Sunday ” significant increase in rough sleepng over the last Street Outreach team in the city and 28 January 2018 with more than 80 Councillor Jon Collins www.nottinghamcity.gov.uk/ year but the Council is committed to continuing the earlier this year led a bid to secure national and local acts playing more Nottingham City Council Leader stayconnected where you can city’s No Second Night Out policy to help ensure no- Government funding towards a than 10 stages in venues across the also subscribe to more e-alerts. one needs to sleep rough. The annual Cold Weather £670,000 expansion of street outreach city centre including , Rescue Plan includes a winter shelter and other measures services into the county. This will Rooms, The Bodega and Stealth. which will be in place until the end of March. improve homelessness support in All proceeds raised from tickets, bar Councillor Jon Collins is the Leader of Nottingham City other parts of the county, reducing the A multi-agency group led by the Council which sales and merchandise will be donated Council. He can be contacted by writing to Nottingham Arrow likelihood of people from outside the Loxley House, Station Street, Nottingham NG2 3NG; includes Framework Housing Association, hostels to local homeless charity Framework. Communications and Marketing city gravitating towards Nottingham. by telephone on 876 4256 or email and local churches, works to prevent new, repeat Since it started in 2001, Framework has [email protected] Nottingham City Council and entrenched rough sleeping, as well as reducing If you see someone sleeping rough become one of the largest organisations Loxley House, Station Street, Nottingham NG2 3NG the risks to the health and well-being of those who please contact Framework’s Street of its type in the country, helping more Arrow enquiries: 0115 876 3313 sleep on the streets. People are identified, assessed, Outreach Team, available 24 hours than 11,000 each year to overcome crisis The Chief Executive of Nottingham City Council General Council enquiries: 0115 876 5555 supported and accommodated in Nottingham or a day via the freephone number and improve their lives. is Ian Curryer. He can be contacted by writing to reconnected back to their local community if they are 0800 066 5356 so that they can Tickets are on sale now at Loxley House, Station Street, Nottingham NG2 3NG; email: [email protected] not from the city. get the support they need. alttickets.com and gigantic.com by telephone on 876 3302 or email visit: nottinghamcity.gov.uk/arrow [email protected] More information on homelessness and rough sleeping For more info visit is available at www.nottinghamcity.gov.uk/roughsleeping beatthestreetsuk.com 3 facts of Christmas 12 in Nottingham! festive Until 31 December 12 concerts daytime 11 taxi ranks independent 10 shopping zones 9 park & ride sites Over 8 thousand car parking spaces Nottingham’s Christmas market is back, and it’s bigger and better than ever... 7 train platforms Step into Christmas, wandering The UK’s largest ice bar Get your skates on Nottingham is the place among over 60 themed market and festive food stalls in the Wrap up warm and keep your cool… with icy Speed (or wobble) around the city’s weeks of picturesque , drinks and fantastic Nottingham-themed ice 60ft Christmas tree on 750 square to shop this Christmas! 6 winter wonderland overlooked by a twinkling sculptures. Tickets from £9 for adults and metres of real ice. Tickets are £10.50 With great new shops, bars and restaurants opened in 2017, Council House. Warm up in the £5 for under-18s – more ticket options for adults, £8 for under-12s or £33 plus ample car parking and stress-free public transport options, French ski-lodge Sur las Piste and FREE compulsory jacket and gloves for a family ticket (two adults and two Christmas shopping in Nottingham is a breeze. 5 parking zones bar, with live entertainment, only when you book online (£1 on the day). children). Plus more after... views over the ice rink, or slide whatsonnottingham.com Car parks Or relax on the With late night opening down to the Helter-Skelter Bar Nottingham has over 8,000 car parking spaces tram or bus pm on Wednesdays for a glass of mulled wine or in 20 car parks in the city centre alone, plus ...4 until Christmas! cider and winter cocktails. the free centrelink bus to take you from one Park your car at one of Nottingham’s 9 side of the city to the other. park and ride sites (with over 5,000 FREE spaces) and great offers when you’re Late night shopping? travelling in a group on the tram. 3 Christmas pantos You can Park in intu FREE Catching the bus? Enjoy a trip on one of on Wednesday and Saturday evenings the gorgeous new biogas double deckers between 5 – 8pm or at our East – they’re the greenest buses on the road! tram lines or Sheriff’s Lodge car parks for just £4 any Grab a grouprider ticket covering 2 adults 2 evening (5pm – 2am). and up to 3 children for just £5 return too. great nottinghamcity.gov.uk/ For everything that’s on in Nottingham this Christmas, 4 1 christmas 5 visit www.nottinghamcity.gov.uk/christmas Christmas! New Year’s Eve Visit Newstead Abbey, Nottingham and Hall for a charming family Christmas. With festive trails and beautiful gift shops, Look out for updates on our heritage sites have got Christmas well and truly wrapped up. social media Visit Santa about this Every weekend from 25 November year’s New – 23 December, plus Fridays in A night of Dickens Year’s Eve December at Wollaton Hall 22 December, 7.30pm – 9.30pm celebrations at Visit Santa’s grotto to let him know what Listen to Dickens’ timeless classics, told by the fireside. the Castle. you want for Christmas. Tickets £18 per person, including festive refreshments. Tickets £5 per child, including a gift. Festive Green’s Windmill afternoon teas Carols in the mill yard 16 December, 3pm – 5pm Every weekend in December until 23, A yuletide treat for all the family, with a lantern-lit mill yard, plus Fridays at Newstead, 15-minute homemade mince pies and mulled wine. Carols performed slots between 1pm and 2.45pm by the Nottingham Ukulele Club and the Salvation Army. Enjoy festive fayre in the spectacular Free entry (small charge for refreshments). West Front Suite at Newstead, Café in the Courtyard at Wollaton or Castle Café, which also boasts one of the best WhatsOnNottingham views in the city. Newstead Abbey nottm_events Tickets £15 per person. With its beautifully decorated room sets and busy Victorian kitchen, Newstead Abbey is hosting a truly traditional Christmas… Lantern-lit Christmas ghosts Christmas cave tours 2 December - Wollaton Hall Christmas concert Winter workshops 3 and 10 December, 7.30pm – 9pm 15 December - Newstead Abbey 16 December, 7pm – 9pm 9 and 17 December, 10.30am – 1.30pm As night falls, collect your lantern at the gate 16 December - Nottingham Castle The Newstead Abbey Singers return to present Use seasonal foliage and flowers to create a and hear the Castle’s intriguing history as you 7.30pm – 9.30pm a concert of Christmas music in the Great Hall. beautiful Christmas door wreath (9 Dec) or table wander the grounds and descend into the caves O come, all ye fearful… Hear spooky Tickets £8 per person from the shop. design (17 Dec). £50 per person, including by candlelight. Tickets £15 per person, including tales of Christmases past. Festive refreshments: [email protected] festive refreshments. spirits guaranteed. Tickets £18 per person.

6 For more events, info and tickets, see whatsonnottingham.com 7 Panto family fun! Cinderella Festive family fun days | 1 December – 20 January A dashing prince is hosting a ball and Cinderella would give anything to go, but her stepmother and sisters have other plans. Can Cinderella escape their clutches and, 2 - 24 December 10am - 4pm with the help of her Fairy Godmother and best friend Buttons, find true love? Expect sumptuous costumes, magnificent scenery and a coachload of hilarity, slapstick, song and dance in Kenneth Alan Taylor’s magical Cinderella. Prepare to boo, hiss and cheer – oh yes you will – in this perfect festive treat. Choose your own tree, pick up all your festive gifts and Book online at nottinghamplayhouse.co.uk or call 0115 941 9419 discover a huge selection of beautiful decorations. Beauty and the Beast Theatre Royal | 9 December – 14 January Plus, catch a performance of Distraction Theatre’s Don’t miss this year’s spellbinding family pantomime Beauty and the Beast starring much-loved actress, TV star, presenter, and Nottingham native, Sherrie Hewson as ‘Twelve days of Christmas,’ or a festive film in the Mrs Potty, TV and stage star, Ben Richards as the Beast and featuring the welcome return of panto favourites, Ben Nickless and Andrew Ryan. Dreaming of a happier life, glasshouse pop-up cinema. the beautiful Belle finds herself transported to a spell-bound castle held captive by a hideous beast. Can she see beyond the monster and fall in love with her captor before the last petal falls from the enchanted rose? Or will the Beast’s selfishness cost him the world he once knew and the hand of the girl that has melted his heart? Book online at trch.co.uk or call 0115 989 5555 Black Beauty Nottingham Lakeside Arts | 8 – 31 December From the cosy horsebox they call home, the McCuddy brothers take the bit firmly between their teeth and play out scenes from the classic tale of Black Beauty. Saddle up, jump on and gallop headlong into a story where loneliness gives way to hope, friends become heroes and courage saves the day. Expect fabulous storytelling, puppetry and gentle comedy, laced with that memorable theme tune. This heart- warming performance is quite simply a treat. Book online at lakesidearts.org.uk

Keep a look-out on Facebook for the chance to win panto tickets. whatsonnottingham.com 8 9 Winter walks and festive fitness There’s no need to go into hibernation just because it’s chilly outside… and there’s no better way to work off your Christmas dinner than by getting out and getting active! Boxing Day Splash

Give something back this festive season by joining us for our very special open-water swim Get Out and About “Boxing Day Splash” Fundraising event and help us raise money this Festive Season for local cancer charity The Karen Green Foundation. Entry is £20 per person with ALL with Grouprider money going to this amazing cause! Available after 09:30 weekdays and all The event is delivered in partnership with day at weekends and Bank Holidays Colwick Park Lifeguards and is a great Winter walks across the city way to burn off that Christmas dinner Parks and open spaces can be fab for a walk in winter – especially between Christmas and or make room for those chocolates and New Year, when they sparkle with the magic of the season. After your walk, warm up with mince pies later. mulled wine and a mince pie in one of our cosy cafés at the Arboretum, Woodthorpe Grange There will be FREE refreshments for and Wollaton, where you might even spot a reindeer… all entrants and a medal to celebrate your bravery! There will also be FREE parking too, so your family and friends can come and cheer you on. Last year,

Nottingham we welcomed just over 100 brave Christmas Tennis Centre, swimmers, so we’re hoping to push the 21 December, numbers a little higher this year. Extravaganza 4.30pm – 6.30pm All swimmers must wear a coloured swim Join the NTC coaching team to play all hat and wet suits are advisable!

kinds of sports, including tennis, football and To book your place register here: archery... all with a bit of Christmas magic www.active.com/nottingham/ thrown in. Dress up or wear your Christmas water-sports/swimming/kgf- jumper and see what Santa brings. boxing-day-dip-2017 Tickets £7 per person (or £6 for Active Nottingham members), including a present from Santa, ages 3 – 14: nottinghamcity.gov.uk/ntcevents Tennis for £1 this winter! Join between 20 November and 7 January 10 11 Council services over Christmas and New Year Arboretum Leisure Centres Cemetery Save time, go online! All leisure centres will be closed on Monday 25 We’ve made it easier December, Tuesday 26 December and Monday and Cremation for you to access Set up an account and only 1 January. Harvey Hadden Sports Village and service Council services, enter your details once! Nottingham Tennis Centre will be open from 8am- Christmas Eve so avoid those call Safe and secure online 4pm on Sunday 24 December and Sunday 31 Office hours: 8.30am-4pm queues and go booking or reporting... December whereas all other centres will be closed Hill, Northern on those dates. online! It couldn’t Get rid of your tired looking Cemeteries: Availability of facilities over the Christmas period be easier. Christmas Trees online Church (Rock) Cemetery / may vary between centres so please check by General / Basford Cemeteries: You can request a service Have we missed your bin on or report a problem anytime, calling Customer Services on 0115 876 1600 8am-4pm anywhere – it only takes a our collection? Tell us online - prior to travel or visit www.nottinghamcity.gov.uk/ Highwood Cemetery: 8am- couple of minutes so save it’s so quick and easy! sportandleisure for individual centre opening times. 3.30pm yourself time and go online! Easy to use online booking Libraries Parks Christmas Day Improving services for bulky waste collections All libraries are closed Christmas Eve, Office – Closed Christmas Eve/New Year’s Eve Wilford Hill, Northern and recognising that Christmas Day, Boxing Day, 27 December, New : open till 4:30pm Year’s Eve, New Year’s Day and 2 January. Cemeteries: Church (Rock) time is precious! (toilets open 9am-4pm; café open 11am-3pm) Cemetery / General / Basford We want to make contacting Museums and Galleries Woodthorpe Grange: open till 4:30pm Cemeteries 10am-4pm us easier and better for you Christmas Eve Arboretum: open till 4:30pm Highwood Cemetery 10am- where we can by providing Newstead Grounds & Café (11am- 3pm) Victoria Park: open till 4pm 3.30pm Colwick Park: open till 3:30pm a quick and easy online Wollaton Café (11am-3pm), Boxing Day and service. Christmas Day Green’s Windmill (10am-4pm) New Year’s Day Closed: Nottingham Castle Museum & Grounds, Wollaton Park: open till 4:30pm Office - Closed Newstead House, Wollaton Hall. (toilets open 9am-4pm) Wilford Hill, Northern 90% of our citizens now report problems online Woodthorpe Grange: open till 3pm Christmas Day All sites are closed. Cemeteries; Church (Rock) Arboretum: open till 3pm Boxing Day/New Year’s Day Cemetery / General / Basford Visit www.nottinghamcity.gov.uk Victoria Park: open till 3pm Cemeteries: 9am-4pm Newstead Grounds & Café (11am- 3pm) Colwick Park: closed from your laptop, tablet or mobile Wollaton Café (11am-3pm) Highwood Cemetery 9am- phone and click on My Account to Closed: Nottingham Castle Museum & Grounds, Boxing Day/New Year’s Day 3.30pm “Fabulous - found the booking Newstead House, Wollaton Hall, Green’s Windmill. Wollaton Park: open till 4:30pm access our 24/7 online services. (toilets open 9am-4pm; café open 11am-3pm) New Year’s Eve service very user friendly” Woodthorpe Grange: open till 4pm Office: 8.30am-4.30pm Arboretum: open till 4pm Wilford Hill, Northern Report a problem online: Request a service online: Victoria Park: open till 4pm Cemeteries: Church (Rock) Missed bin collections Replacement and new bins Colwick Park: open till 4pm Cemetery / General / Basford Cemeteries: 8am-4pm Noise complaints Bulky waste collections City Council offices Highwood Cemetery: 8am- Pot holes and road defects Pest control treatments 3.30pm Fly-tipping Copy of birth, death, Closed on December 23, Christmas Eve, Christmas Day, Please note, books of Litter, graffiti and marriage, civil partnership Boxing Day, December 30, dog fouling certificates remembrance will be closed New Year’s Eve and New Year’s Day. half an hour before the closing And many more And many more “Easy and quick” of cemetery gates. 12 Our Customer Charter: MAKE IT HAPPEN. MAKE IT EASY. MAKE IT BETTER. 13 Pressing ahead with high rise sprinklers The City Council will press ahead with an £8.4 million programme of sprinkler installations and other safety SHAPING OUR measures in 13 high rise blocks despite the Government so far refusing to provide the financial support it offered immediately after the Grenfell disaster. None of the Council’s residential As a result, a number of safety FUTURE high rise blocks have the same measures are planned including CONSULTATION cladding suspected of being a major fitting sprinklers in all high rise factor in the Grenfell fire. However communal areas and homes, Fire and Rescue Service (NFRS) is ways of working, ensuring our resources are available following the tragedy, Nottingham replacing intercom systems, dedicated to the safety, care and protection of all its in the right place at the right time, within the financial City Homes, which manages the installing a Public Address residents through the delivery of high quality services constraints that we operate. We’ve already reduced our Council’s social housing, carried system linking to new intercoms which are responsive to local need, accessible to all spending by £13 million since 2010, but as austerity out a comprehensive review of and to alter the operation of and effective in keeping our communities safe and well. measures continue we need to look at new ways of fire safety in conjunction with existing fire alarm systems and Putting safety at the heart of our delivery has meant we working that befits a modern, progressive fire and Nottinghamshire Fire and Rescue update and improve processes Service and also consulted and procedures. have significantly increased our focus on prevention, rescue service. extensively with tenants. whilst ensuring we respond to the ever changing demands and requirements of our communities. This A public consultation on how the Service can better has led to a dramatic fall in emergency call outs that align its resources and make the necessary financial savings between now and 2020 has been given the go our firefighters now attend. Looking for ahead, and we want to hear from you. The proposed Need Looking for services for Money Far-reaching and fundamental changes that have been, changes may affect how some of our stations are housing a new children and worries? and are being implemented across the emergency crewed in the future, so it is very important that you advice? hobby? families? sector, means NFRS needs to continue to look at new have the opportunity to take part.

The consultation runs until Sunday 17 December and you can give your Looking for views by visiting the consultation website – www.opinionresearch.co.uk/nfrs. Interested Looking for information about special Feeling in an health or If you require more information or a printed version of the survey please educational isolated? telephone 0115 967 0880 or email [email protected]. apprenticeship? care support? needs and disabilities? #NFRSconsultation Whatever you’re looking for askeee Your community directory. Helping you find activities and support. 14 15

ASK LION ARROW AD 195X95MM_ART.indd 1 24/10/2017 11:23 Avoid a debt hangover this Christmas The Money Advice Service Where to get Keep warm this winter has produced some top tips to help people save money local help As the nights draw in, and the temperature drops, ahead of Christmas: and advice many of us will hesitate as we reach for the heating Fix your budget List what you expect Advice Nottingham controls. To help keep you cosy this winter, without to spend on Christmas – from presents and A consortium of independent advice decorations to food, socialising and transport. breaking the bank, why not follow some of the energy centres working together to provide Be mindful that you’ll have to keep some welfare rights and debt advice across saving tips below? cash to pay the mid-January bills, and keep a the city. www.advicenottingham.org.uk detailed list of your expenses so you don’t blow your budget. Welfare Rights Service 1. One degree of savings. When The City Council has a team to help Online or offline? Shopping online Switch and save answer your questions on benefits and you reduce your thermostat by just can be cheaper than the high street, but not welfare reform. There are dedicated 1°C, you could save around £85 - always. Watch for special offers, and check for Switching to a new provider, such as Robin Welfare Rights advice sessions at £90 a year. discount vouchers online and in newspapers. Hood Energy, is one of the easiest ways to different venues across the city, by Research by the Money Stock up and freeze it Buying now and appointment only. To talk to an adviser save a substantial amount of money on freezing essential items really spreads the cost, or book an appointment please call your energy bills. Advice Service shows that and also reduces the stress of having to buy 0115 915 1355 2. A bright idea. Replacing all the the average UK adult is everything just before the big day! bulbs in your house with LED’s can Citizens’ Advice Bureau planning to spend £800 on Store credit If a high-street store offers energy is a not-for-profit Based on Carrington Street, save you up to £35 a year on your you store card credit to cover the cost of your Christmas this year. Nottingham, the team at CAB offer free, energy supplier, set up by Nottingham City purchase, think twice. Whilst they are often bills. We all want to push the boat out but when confidential and impartial advice on a Council with one simple aim, to tackle fuel framed with a tantalising instant discount, these money’s tight, it’s all too easy to get yourself number of issues from your money and cards usually come with hefty interest rates. poverty. Switching online is simple and into financial trouble. Christmas can end up family, to work and your rights. costing more than you bargained for in the 3. Savings at the flick of a switch. easy. You can even request a smart meter Credit warning Payday loans are Contact them on 0115 938 80 50 which they will fit free of charge. If you’re new year. Careful planning can help – like advertised as quick access to cash, but can or at www.citizensadvice.org.uk Switching off your lights when you’re saving with Nottingham Credit Union or cost a lot more than you bargained for if you not using them can save around £14 not sure who to switch to, look at the finding out about their more affordable loans don’t repay in full, and on time. Always explore St Ann’s Debt Advice Service a year on your energy bills. Ofgem accredited switching site - and if things do get out of control there is all the alternatives before considering this Support to help you tackle debt. www.goenergyshopping.co.uk for plenty of advice available to help get your option such as a credit union. Telephone 0115 950 6867 finances back in order. or at www.stannsadvice.org.uk independent advice on the best deals on the energy market. Nottingham Credit Union is based on Maid Marian Way in the city centre and has been 4. Don’t standby and watch your providing great value financial products since 1992. Unlike most financial services bills rise. Save £30 a year by turning companies, NCU is a not-for-profit organisation – its shareholders are its customers. To try a supplier that puts people over your appliances off instead of NCU prices its products to cover costs not to make money out of its customers. It putting them on standby mode. profits, go online and see if you can save puts customer service above making money and only develops products its customers with www.robinhoodenergy.co.uk want. Only people living or working in Nottingham and Nottinghamshire (or in our *Savings based on information published by the Energy Saving Trust partners’ housing) can join. Nottingham Credit Union offers a range of services to people across the city, from savings and loans to bank For more information visit www.robinhoodenergy.co.uk accounts and a raft of help and advice. www.nottinghamcu.co.uk 17 Doing Nottingham Winter weather When it’s snowing in Nottingham – will my Proud for 15 years... A Safer Christmas! usual council services be running? Get home safe Only travel in a taxi When snow and ice does hit the city, there may be some disruption to displaying its license (featuring our Nottingham City services due to access problems for our vehicles. Services that could Council logo) – and remember – only Hackney cabs be affected include bin collections, public transport, schools and Adult can be legally hailed on the street. Social Care. For the latest updates on these services, go online at: Street drinking We’ve recently brought in city-wide measures to help us deal with people nottinghamcity.gov.uk/snow drinking on their way into the city on a night out. Please note this page is only live at times of adverse weather when The new £70 on the spot fine, enforced by our normal services are disrupted. Community Protection Officers, will help stop the anti-social behaviour caused by drinking, including noise nuisance, harassment and litter. Nottingham is safe for a Christmas night out Great news – Nottingham is officially a great place for a safe night out this Christmas! We’ve been awarded a Purple Flag in recognition of all the ways that we work to keep the city centre safe. Winter in your Neighbourhood Leave burglars in the dark Thieves take Top tips for a Safe advantage of the darker nights, so protect your home by leaving a light on and keeping valuables like car keys away from doors Meet your Community Christmas night out and windows. Clearing snow and ice Stay with your pack – stay in a group with your Check on vulnerable neighbours Especially Protection team! mates and make sure you all get home safely if the weather is icy or very cold. Older neighbours may appreciate around your home Keep hold of your bag and phone in bars, their bins being put out for them. Do not use hot water to clear snow and ice! It will definitely melt the You’ve probably seen our Community Protection Officers (CPOs) restaurants and clubs – don’t leave your phone snow but may later turn into black ice, which is even more dangerous. around the city centre, and in your neighbourhood too... but who out on a table where it can easily be swiped Protect children Never park on the yellow zigzag lines outside schools – they are there to keep children safe. When clearing your path use a shovel with the widest blade possible are they, and what can they help you with? Don’t take short cuts through alleyways, parks – this will help get the job done quickly! Nottingham has more than 100 CPOs – or other areas not well lit Be safe, be seen Don’t forget your bike lights this winter. Remember – you do not have to clear all the snow and ice away. funded by your Council Tax. They patrol Just concentrate on making a safe route into your property and keep this clear. the city, tackling anti-social behaviour 25 November is White Ribbon Day – Did you know that ordinary table salt can be used to melt snow and including noise, blue badge misuse, Say NO to Domestic Violence ice on your paths? street drinking, graffiti, littering and CPOs! Nottingham City Council supports the White Ribbon Campaign If you use salt, don’t put the salted snow on your garden. It will dog fouling, and working closely with Six Nottingham CPOs are (25 November – 10 December) to never commit, condone or damage your plants and lawn. the police, your local councillors, and now working in Derby! remain silent about violence against women. Start early. If you remove the top layer of snow in the morning, any Nottingham City Council teams to If you or someone you know needs sunshine during the day will help melt any ice beneath. resolve problems. On a day-to-day basis, They aren’t lost – they’re being paid by help, advice and support, contact the Before going to bed, sprinkle salt on your cleared area to stop new you might also see them giving directions Derby City Council to help solve Women’s Aid 24/7 on 0808 8000340. ice from forming. in the city centre, checking in on vulnerable problems including littering, And finally please don’t forget about your elderly neighbours or people or older people in neighbourhoods, or patrolling. fog fouling and with disabilities – they may need some help in clearing their paths. It is a fly tipping. good excuse to check that they are ok!

18 See page 20 for more Winter weather advice... 19 Is your Changes to your Christmas and car ready New Year bin collections 2017/18 for winter Because of the public holidays, some green and recycling bin collection days will change. Please check the table below. Please remember to have your bin out for weather? collection by 7am and be aware that severe weather may affect our collections. Usual collection day Revised collection day

Winter is coming! Monday 25 December Saturday 23 December 2017

Nottingham City Council is working hard to keep Nottingham safe and get you where you need to go this winter. Tuesday 26 December Wednesday 27 December 2017 We grit 445km of Nottingham roads every wintry night – and our top priority is keeping roads safe for road users, including the emergency services and public transport. Wednesday 27 December Thursday 28 December 2017 We start by gritting the busiest roads, and the ones people use to get to schools, places of work and hospitals. Use grit from one of our 200 grit bins to grit the pavement on your street, or use ordinary table salt on steps and paths to clear ice. Thursday 28 December Friday 29 December 2017 To keep yourself and others safe on the Friday 29 December Saturday 30 December 2017 Geared up roads this winter check your vehicle: has been maintained/serviced. Monday 1 January 2018 Tuesday 2 January 2018 to grit! lights are clean and working Gritting teams work October – April, ready to grit key roads when battery is fully charged Tuesday 2 January 2018 Wednesday 3 January 2018 road temperatures are forecast to windscreen, wiper blades and other go below 0 degrees. windows are clean and the washer 3000 tonnes of grit bottle filled with screen wash Wednesday 3 January 2018 Thursday 4 January 2018 7 17-tonne gritting trucks tyre condition, tread depth and pressure (of all the tyres, including Thursday 4 January 2018 Friday 5 January 2018 200 grit bins the spare) in priority locations brakes are working well Friday 5 January 2018 Saturday 6 January 2018 Grit bin damaged or low fluids are kept topped up, especially on salt? Call 0115 9152000 windscreen wash (to the correct or email winter.service@ concentration to prevent it freezing), Recycle your real Christmas tree nottinghamcity.gov.uk anti-freeze and oil. Look out When driving in bad weather plan your journey When Twelfth Night is over and you want to recycle your real Christmas tree, for your Stay up to date with winter weather – carefully and check out real time local travel why not use the Council’s special collection service? annual bin day get our daily gritting update by email at information - www.itsnottingham.info and twitter There will be a real tree collection service, from 8 January to 19 January 2018 ONLY. calendar included www.nottinghamcity.gov.uk/stayconnected @NottmTravelwise Please book early to avoid any disappointment. To book your collection please visit separately with your or follow us on Twitter @GrittingNottm Don’t forget to give yourself extra time and take www.nottinghamcity.gov.uk/xmastree or call 0115 915 2000. Arrow magazine care on the roads. For more information about *All decorations must be removed 20 winter driving visit www.rospa.com 21 The FREE Home We’re working for you Library Service – in your community. is it for you? This FREE service for City residents of all ages may be available if you’re unable to get to your local library If you’re unemployed (or know somebody who is) there’s free support from Nottingham Jobs in because of mobility problems, ill-health, disability, communities across Nottingham. Whatever your age, and wherever you live in the city there are frailty due to old age or carer responsibilities. community groups, work clubs and organisations who are here to help you get back into work or We can provide fiction and non-fiction, large print, spoken word training. Here are just a few of the successes our community partners have told us about. (cassette and CD), children’s books, books in a range of European languages and also the main South Asian languages delivered A young couple who had We work with Clifton Library to AL engaged with our project after he specifically by Asian speaking volunteers, along with CDs and DVDs, “ “ “ been unemployed for a long time both run two work clubs every week for lost his job, and had no fixed abode. E-magazines and E-Books. All our volunteers are fully trained and DBS A warm meal checked and will visit every three weeks. We’re also interested in found full time work with support from people of all ages and which are free He found himself unemployed for recruiting friendly volunteers who can collect books from the library and Futures. Their Step into Work adviser and for anyone who is unemployed a long period of time which meant deliver to customers’ homes on a regular basis. Full training is provided for Christmas helped them build their confidence and living in Clifton. Since January his confidence was lacking. We and travel expenses are reimbursed. and self-esteem and helped them this year we’ve supported over 130 spent many sessions talking about To find out more about either accessing the service achieve their individual goals. They unemployed people and helped 87 confidence and reassuring him of his call 0115 915 2802 for more details or speak to a and beyond! now work in business administration people into employment or training.” ability to apply for work and practising member of staff at any Nottingham City Library. Nottingham City Council’s Meals at Home Service is and IT. ” Sharon interview questions together. AL now Or you can visit nottinghamcity.gov.uk/hls all prepared for the cold and festive season ahead, Bernard (The Bridges Community Trust formally has full time work and a place to live of making sure hot meals are delivered to some of (Futures Employment Advice & Skills) known as the Meadows Partnership his own, and is now focusing on career Nottingham’s most vulnerable residents. Trust) progression. ” A range of service improvements have been made over the last year Blair relaunch and the team are looking forward to offering residents a (Castle Cavendish) good quality meal, value for money and friendly personalised service this winter and in 2018 – even on Christmas Day. Our vehicles Take your first step, get in touch. use modern cooking technology to ensure meals are delivered piping hot to everyone on each route – a perfect comfort in the cold months to come. Meals can also be delivered frozen ready to warm www.nottinghamjobs.com up if preferred. The Meals at Home Team have also supported many businesses in /MyNottinghamJobs  @nottmjobs #nottinghamworks #nottinghamjobs Nottingham recently when they were unable to cook themselves due to staff shortages, making sure no one missed out on a warm meal. Advice & Guidance | Training | Traineeships | Apprenticeships | Jobs Anyone thinking of having a get together with friends during the festive period can also call the Meals at Home Team who can provide a turkey Christmas meal (or alternative) for the event. GROUNDWORK GREATER NOTTINGHAM If you know someone who could benefit from This activity is part-financed the Meals at Home Service please contact by Nottingham City Council [email protected] or call and the European Union 0115 8761847. To find out more about the service through the European Social please visit nottinghamcity.gov.uk/mealsathome Fund (ESF) and the Youth 22 Employment Initiative (YEI). Advert NCT

The City Council is on target to install 300 new real time information signs at bus stops across the city bringing the total to nearly 1,800 before the end of next year. The installation team have been working hard to meet the target connecting around 30 new signs a month. Real time information signs relay data from GPS trackers inside buses across the city to provide accurate information on when to expect the next bus. This data is then relayed to the signs at stops and fed into the Robin Hood Network app. Plugged in Around 230 charging points will be installed over the next three years to support the growing number of electric and plug-in hybrid vehicles on our roads. Manufacturer and operator Chargemaster will start by installing at least 22 charge points It’s touch and go! in Nottingham within the next six months, at park and ride sites and Nottingham is set to become the first city outside along major routes. where you can pay for your bus and tram journeys using contactless bank cards and phones. The project aims to support the uptake of electric vehicles, The City Council successfully bid for £2.4m from the Department for local | value | choice Michael - Market ultimately reducing pollution and Transport to develop the system, which will also include a daily cap on resulting in cleaner air for everyone Victoria Victoria fares, ensuring passengers always get the best price. living and working in the city. - bulwell - clinton street - victoria If you have a Robin Hood Card, you’ll be able to link it to your bank It will also see charge points account, meaning you won’t need to top it up – just swipe and go! installed in Nottinghamshire and Derby using funding from the - - - st ann’s Councillor Sally Longford, Portfolio Holder for Neighbourhood Services Office for Low Emission Vehicles and Local Transport, said: “We all know how popular contactless (OLEV). - clifton payment is in London – it’s so much quicker, easier and more convenient than buying a ticket – and we’re really excited we’ll be able to offer this to /Nottmmarkets @Nottmmarkets www.nottinghamcity.gov.uk/markets our citizens.” Find out more at Bulwell 24 Bulwell Contactless payment will start being accepted in 2019. goultralownottingham.org.uk 25

Clifton Clifton Complete our survey and you could AGED 19 win a £50 intu shopping voucher!

We’re keen to get your views about the Arrow magazine and the December 2017 local My Neighbourhood newsletter sent out with it. /mynottingham @mynottingham /mynottingham To be in with a chance of winning a £50 voucher to spend at one of intu’s shopping OR OVER? centres – including intu Victoria Centre and intu Broadmarsh – all you have to do is answer the questions below. Closing date is 5 January, 2018. BOOST YOUR CAREER Winter 2017 Good Garden 2017 About the Arrow Award WITH A COURSE AT The Arrow is delivered to your home, four times a year. My Wollaton EastMy Wollaton East and This is the third year that the Do you like having the Arrow posted directly to you? Yes No Wollaton East and Lenton Abbey and Lenton Abbey ward councillors have presented Good Garden Awards. Do you find the format attractive and easy to read? Yes No NEWS from your neighbourhood Does the Arrow tell you what you need to know It’s been a greatWinter 2017 The Annual Farndon Green Mysummer St Ann’s of FREEFun Day had fun! lots of free about the services the Council provides? Yes No Your local councillors funded a series of summer events thisfamily year activities - nothing including brings a community together better than a bit of sun, good food and a lot of fun! NEWS from your neighbourhood street art, face painting, The councillors, council officers and massage, crafts and residents judged gardens in August and WE HAVE LOTS OF FULL AND Do you feel the Arrow gives you a clear idea homemade cakes. The Lord the winners were invited to a celebration Mayor, Councillor Mike tea party. The events at the Sheila Roper Edwards, enjoyed meeting Community Centre and Wollaton Park This Lidl storeSt Ann’sresidents and ‘Hunter’ the Community Centre were very enjoyable, of what the Council’s priorities are? Yes No dinosaur made friends. with lovely locally baked cakes and a free PART-TIME COURSES AVAILABLE Thanks to the Wollaton Park raffle. Residents Association for Councillor Webster said: “Thank you to their help. Have you ever read the Arrow online? Yes No really helps all the residents who take time to keep St Ann’sThe residents quickesthave waited a long time and for the new easiest waytheir gardens tidy and beautiful, it makes a Lidl store on Carlton Road to open. huge difference. We are also very grateful TO STUDY, INCLUDING: for the assistance of all our resident to complete the survey is onlinevolunteers, especially Sue and Angie”

About the ‘My Neighbourhood’ newsletters The sun shone for the Lenton

at www.nottinghamcity.gov.uk/Abbey Fun Day. HundredsThe of store offers St Ann’s residents In the people came along to enjoythe opportunity to buy affordable My Neighbourhood newsletters are published twice a year children’s activities, tennis,groceries and means that they can market for arrowsurveyfootball, face painting, ashop locally, but rather than havingyou can also • Access to Higher Education bouncy castle, homemade to go into town or up to Carlton improvement and are now delivered in the same pack as your Arrow. cakes, mendhi, salsa,Square. and lots of stalls. Thanks to Pauline fill in Dorey,and your Neighbourhood Gettingreturn Lidl on board took a lotthis of Sneinton page Market is set forin an Development Officerwork and by the the St Ann’s councillors £900,000 of investment which will Do you regularly read the Neighbourhood Newsletter? Yes No Lenton Abbey Residents’and the Council and it makes a restore historic buildings around the site to their former glory. • A Levels envelopeAssociation for helpingtoreal statement to makethe that retail and following other address: the day such a hugebusinesses success. in the area on the up. Half the funding is from Historic , Is it useful to receive news about the local area where you live? Yes No Lidl’s opening also offers the rest will come from the sale and employment opportunities for local restoration of City Council buildings and Freepost peoplePlus and will encourage RSKR–JYGH–YYAK more private investment. people to visit the area which will be The area’s already seen significant • Apprenticeships of benefit to other local businesses. What other information would you like to see in the Neighbourhood News? rejuvenation, with improvements to the Communications andsquare, leisure Marketingcentre and market buildings Councillor Jon Collins, pictured officially open the store, said: and refurbishment of the Fox and Grapes “It’s important we continue the . The investment is paying off - with Arrow Surveyregeneration of the area, 2017 first none of the market units currently available Sneinton Market and Dakeyn as they are occupied or have lease • Degree-level study applications underway. Street, now Lidl and then the Nottinghamredevelopment of theCity Old Carlton CouncilThe latest funding will restore buildings and Library.” develop new units, to help the area become increasingly popular for more creative • ESOL Loxley House businesses and their customers. Station Street • GCSEs NOTTINGHAM NG2 3NG Please tell us your postcode: About you There’s no need to use a stamp. Plus a whole range of part-time vocational and recreational courses Are you: Male Female Prefer not to say Important! You must provide your name and at campuses and community venues across the city. What was your age on your last birthday address and a phone contact number to be Do you consider yourself to be disabled? Yes No entered into the free prize draw to win the £50 intu shopping voucher. TO FIND OUT MORE: What is your sexual orientation? Heterosexual Homosexual Prefer not to say For a chance to win a £50 intu voucher, please provide your full contact details: If you decide that you don’t want to receive the Arrow in the post, let us know and your Name Address call 0115 9 100 100 | 0115 914 6414 address will be removed from our mail list. Phone number Call 0115 876 3313, email communications@ or book on to our next open day: nottinghamcity.gov.uk or write to Nottingham www.nottinghamcollege.ac.uk/open Email Arrow, Communications and Marketing, Your reply is confidential and we will only use it to improve Nottingham City Council, Loxley House, 26 the content of the Arrow and Neighbourhood News. Station Street, Nottingham NG2 3NG. 27