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Privacy Policy Your Personal Information Is Important to Us

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Privacy Policy Your Personal Information Is Important to Us Privacy Policy Your personal information is important to us. Read this notice to find out how we collect, store, use and share your personal information. 1. 2. 3. HOW WE COLLECT AND STORE WHAT WE USE YOUR WHO WE SHARE YOUR YOUR INFORMATION INFORMATION FOR INFORMATION WITH We collect your information We use your information We may share your information • when you interact with us • to provide products and services • with other companies and third to you parties who help us to provide • when you visit our websites or services to you or who act for us use our products, services and • to market products or services mobile apps to you if you’ve given us your • with other HSBC group consent to do so companies • from other people and companies • to comply with laws, regulations • with third parties who you • from other HSBC group and requirements, including our consent to us sharing your companies. internal policies information with We store your information in • to help us to prevent financial • with local or overseas law physical or electronic form on our crimes enforcement agencies, industry systems, our service providers’ bodies, regulators or authorities systems or a third party cloud • to improve our products, services locally or overseas. and marketing • with the other third parties set out in section C. We comply with the laws of • for the other purposes set out in Australia. section A. We may share your information locally or overseas. You can access your You can set your marketing You can contact us about information preferences how we have handled your information You can request access to the You can contact us at any time if information we store about you. you don’t want us to send direct [email protected] We may charge a fee for this. marketing to you via certain channels, such as email or post. The Privacy Officer You can also ask us to correct or HSBC Bank Australia Ltd update your information. Call 1300 308 008 GPO Box 5302 SYDNEY NSW 2001 Visit your local HSBC branch Keep reading for more details 1 More details A B C Information use Information collection and Information sharing storage Your information may be used to We share your information with We may collect • assess you for products and • HSBC group companies or services and enable us to provide • information (including sensitive business divisions and operate them information) that you give to • third parties who provide services us such as your contact and • conduct verification or credit to us or who you have consented identification details, tax file checks and reviews on you, to us sharing your information number or information about your obtain or provide credit with race or origin references or detect fraudulent • other third parties we work with applications • biometric information such or parties we need to share with as your voice ID and facial • manage our business, including for the purpose of acting on your recognition information our human resources, credit and instructions other risk management functions • your geographic information and • any bodies or partnerships and to comply with our internal location information based on between law enforcement and policies your mobile or other electronic the financial sector or authorities, device • design and improve our products, such as legal, regulatory, law services and marketing • information required under law as enforcement, government and set out in section D tax authorities in Australia or • provide you with marketing overseas or anyone acting for information as described below If you don’t give us information them then we may be unable to provide • provide personalized advertising products or services. • any person who you hold a joint (including by aggregating your account with, people who can information with information of We may also collect information give instructions for you and others) about you from third parties such anyone who may give security for as • exercise our rights under your loans contracts with you, including • people who act for you or who • any third party who we may collecting any amounts due from you give consent to transfer transfer our business or assets to you information to us • partners and providers of • comply with compulsory or • publicly available sources or reward, co-branding or loyalty voluntary requirements that we agencies that collect information programs, charities or non-profit or the HSBC group has such as which they use to create statistics organisations legal, tax, regulatory, sanctions or or to verify your identity market requirements in Australia • social media advertising partners • credit reference, debt collection, and overseas (who can check if you hold an fraud prevention and government account with them for advertising • comply with requests made by agencies purposes and the partner may different bodies or authorities • those you deal with through our then use your information to send such as legal, regulatory, law services. our adverts to you and advertise enforcement, government to people who have a similar and tax authorities in Australia We may generate information profile to you) and overseas. Sometimes we about you may have to comply with such • by combining information that We may share your anonymised requests and other times we may we and other HSBC group information with other parties not choose to voluntarily comply companies have collected about listed above. If we do this you you and based on the analysis of won’t be identifiable from this your interactions with us information. 2 More details A B C Information use Information collection and Information sharing storage • comply with our or any Direct Marketing HSBC group company’s • through the use of cookies and This is when we use your personal policies, procedures and other similar technology when you information to send you details commitments in the detection, access our website or apps. See about products, services and investigation and prevention our cookies policy on hsbc.com.au offers such as financial, insurance of financial and other crimes. for more details. This may involve sharing your or related products and services information in Australia and Storing your information provided by us or our co-branding overseas. This is important in our overseas partners, rewards, loyalty privileges wider fight against these crimes We may transfer and store your or charities. We’ll only do this information overseas (see section where you’ve consented (including • allow any company that we D). Where those countries don’t by you indication of no objection transfer our business or assets have the same level of protection to us). to, to evaluate our business and for personal information, we’ll use your information after any We may use your contact details take reasonable steps to ensure transfer and information such as your overseas recipients provide the demographic information, products • any other uses for which you same level of protection. and services that you are interested have given consent Protecting your stored in, transaction behaviour, portfolio • any other purpose relating to any information information, location information, of the purposes above. social media information, analytics While we store it, your information and formation from third parties is protected by physical, electronic when we market you. This Privacy Policy will apply for as and procedural safeguards and long as we store your information. governed by the laws of Australia You can tell us anytime if you don’t We’ll review this Privacy Policy and the Australian Privacy want to receive marketing from once a year and may make Principles. us by clicking our “unsubscribe” links in our emails, contacting us changes. We’ll publish a copy of Our third party service providers (it may take a short time to update the latest Privacy Policy on our that receive your information our records to reflect any change), website and send you a copy on are required to comply with or updating your preferences on request. strict measures to protect your social media platforms. information. We’ll need to get your separate If you provide information consent to share your information about others with others for them to market their If you provide information to us products and services to you. about another person (such as a joint account holder, trustee, beneficiary or guarantor) you must make sure they know you have done this, and agree to us processing their information as set out in this Privacy Policy. You also need to tell them how to find a copy of this Privacy Policy. 3 More details D Your rights You can request access to your information, correct information that we hold about you and give feedback. We may be unable to provide you with access to some information — if so, we’ll explain why not unless it’s not lawful to tell you. You can also ask us to explain our data policies and practices. Other information We collect the following information because we are required or authorised by or under an Australian law: • your identification information under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1) • your credit or financial information under the National Consumer Credit Protection Act 2009 (Cth) • your tax file number, if you choose to provide it to us, by the Income Tax Assessment Act 1936 (Cth) We may ask a credit reporting body to assist in verifying your identify by providing us with an assessment of whether the information we hold about you matches their records. The credit reporting body may use this information and information held by the body of other individuals for the purpose of preparing and providing this assessment to us.
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