A Guide for Institutions Version 1.0 2017 KAMWO MERIDIAN HERBS The oldest herbal dispensary & supplier of professional, natural health products on the East Coast. With thousands of options for your practice & the health of your clients, we’ve it covered! Founded by Dr. Ching Yiu Leung and his son Dr. Carl Shan Leung in 1973, Kamwo Meridian Herbs is now run by grandson Thomas Leung. A Doctor of Chinese Medicine and Western Pharmacist, Thomas Leung continues the family tradition of herbal medicine practice which stretches back more than four generations. Kamwo supports natural health care practitioners with a large selection of quality products and practice support like professional pricing, free reference materials, professional listings, and more! Kamwo Meridian Herbs is committed to sourcing the highest quality herbal products for our customers. We are proud to support the advancement of traditional Chinese medicine through education and services offered to the general public and our professional community. — Thomas N Leung, B.S. Pharm., DACM, L.Ac. CEO Kamwo Meridian Herbs 2 WELCOME NEW PRACTITIONERS INDEX ESCRIPT 2 EDUCATION 4 SERVICES 5 QUALITY 8 EMR TOOL 9 HDMS 11 ACUDIRECT 12 ACUPUNCTURE 14 SUPPLIES HIT MEDICINE 15 SKIN CARE 17 HERBS & 19 FORMULAS E-SCRIPT E-Script is the professional online store for Kamwo Meridian Herbs. E-Script accounts are given to verified, licensed practitioners (LA.c., LMT, MD, DO, NP, DC) to provide access to professional products at discounted pricing. $25 OFF YOUR FIRST ORDER! REGISTER WITH KAMWO.COM/ESCRIPT REGISTER TO HAVE ACCESS TO THE TOOLS TO TODAY SUPPORT & GROW YOUR PRACTICE 2 3 KAMWO MERIDIAN HERBS SUPPORTS EDUCATION Kamwo supports our Chinese medicine institutions, state boards and legislators that work to further our profession. We strive to provide a bridge for new graduates finding their way when they begin practice, by offering everything they need to get For institution accounts, you have the option to check out with a started. By partnering with state boards and schools, we offer Valedictorian awards, purchase order and your orders are tax exempt graduation gift bags and other benefits to start that process. (no tax applied for taxable items). STUDENT SERVICES Schools are eligigble for Institution accounts, which are tax exempt, offer the option to check out using a purchase order, and receive an additional 20% off Meridian Pro granule products. School dispensaries also qualify for installation of HDMS (Herbal Dispensary Management Software) to help recordkeeping, and FDA compliance in processing your orders. See what REACH OUT TO US AT Kamwo can [email protected] offer your FOR MORE INFO school or TCM community 4 SERVICES CUSTOMCUSTOM RAW RAW HERBS HERBS CUSTOMCUSTOM GRANULES GRANULES KamwoKamwo carries carries over over 500 500 raw raw herbs, herbs, OurOur Meridian Meridian Pro Pro granules granules line line offers offers availableavailable as as bulk bulk stock stock or or for for custom custom moremore than than 800 800 selections, selections, including including formulas,formulas, including including traditionally traditionally classicclassic formulas, formulas, single single herb herb granules, granules, preparedprepared Pao Pao Zhi Zhi herb herb options. options. andand Pao Pao Zhi Zhi single single herb herb granules. granules. We We OurOur Healing Healing Harvest Harvest raw raw herbs herbs are are alsoalso offer offer Evergreen Evergreen Collections Collections carefullycarefully selected selected and and verified verified for for formulasformulas and and single single herb herb selections selections correctcorrect species species and and geo-authenticity. geo-authenticity. fromfrom Classical Classical Pearls Pearls for for custom custom EachEach herb herb must must pass pass inspection inspection for for granulegranule formulas. formulas. Our Our selection selection affords properproper identification, identification, maturity, maturity, and and practitionersaffords practitioners the same thelevel same of level highhigh quality, quality, and and lab are tested lab tested for safety. for sophisticationof sophistication when when writing writing granule safety. formulasgranule as formulas for raw asherbs. for raw herbs. 57 SUBMIT YOUR CUSTOM HERB FORMULAS THROUGH E-SCRIPT ENCAPSULATION VACUUM PACK All custom granule orders have the All raw herb orders have the option to option to be encapsulated be vacuum packed. Vacuum packing is a technology developed in South We use vegetarian cellulose capsules Korea, producing a liquid extract from for all custom capsule orders. your raw formula. The resulting decoction is packaged in single serve, Each capsule holds 0.7 gm of granule BPA-free pouches. Packaged without powder, and 100 gm of loose granules oxygen, your vacuum pack formula is yields 150 capsules. shelf stable for at least 60 days, and requires no cooking or refrigeration. 68 Create Your Own CUSTOM LABELS UPLOAD A JPEG IMAGE OF YOUR CLINIC LOGO on your E-Script account Custom order labels include pertinent practitioner and patient information, dosing instructions, and expiration. Traditional formulas dispensed to patients can have your custom logo applied as well. Look for the Apply Custom Rx Label button on the product listing, and choose to apply your label with custom instructions. LABELS INCLUDE PATIENT NAME REFILLS IF ORDERED PRACTITIONER NAME DIRECTIONS AS ORDERED FORMULA NAME FORMULA INGREDIENTS (optional) 79 Ensuring that patients receive the finest Quality Kamwo Meridian Herbs is invested in classic formulas in loose powder or providing the widest selection of medicinal capsules, single herb granules, and Pao herbs while maintaining the best quality Zhi single herb granules. Kamwo’s control. Our goal is to maintain the highest granule dispensary carries over 600 single stock of premium herbs that we herbs and formulas combined. Our pao possibly can. We also include zhi selection affords practitioners allergen alerts on the labeling of our the same level of sophistication granule product to alert consumers. when writing granule formulas as Kamwo carries over 500 raw herbs, when writing for raw herbs. available as bulk stock or for All raw materials are carefully custom formulas, including selected and laboratory tested traditionally prepared Pao Zhi using High Performance Liquid herb options. Premium herbs Chromatography (HPLC) to are carefully selected and verify standardization of all verified for correct species herb identification. and geo-authenticity. Each granule is tested by our Every batch is tested for GMP-certified heavy metals, pesticide manufacturer for microbes residues, and microbial and heavy metals such as contamination. Innovative Lead, Cadmium, Mercury techniques in preservation and packaging and Arsenic. Our granules are also tested ensure a product free from sulfur dioxide for organochlorine pesticides such as fumigation and other preservatives. DDT and BHC using only the most Our Meridian Pro granules line offers a stringent, certified testing techniques. complete selection of products including Certificates of Analysis are provided to us by the manufacturer. 8 ELECTRONIC MEDICAL RECORD The E-Script EMR tool is a FREE secure platform to store your treatment notes and other patient information. The E-Script EMR tool is always free! Any practitioner with an E-Script account can use the EMR tool and there is no purchase necessary. Store your patient history and SOAP notes. Upload files, pictures, and video. When using a tablet or a phone, you can take a photo and it will immediately upload WATCH EMR TOOL VIDEO into the notes for your patient. Use a free form field, use provided standard health form templates, or create your own templates. Patient order history is integrated with their notes so you can easily reference the most recent Rx for your patient. Set your appointment schedule with the calendar feature. 9 Kamwo takes all necessary steps to maintain HIPAA compliance and keep your sensitive information secure. E-Script is password protected with automatic log off to protect you on shared computers. Admin accounts cannot access your patient notes on E-Script. Information is secured between you and our server using SSL AES-256 bit encryption, the same high level encryption used by hospital EMR services. Kamwo uses GeoTrust Inc. as a Secure Server Certification Authority. Our servers are physically and electronically secure, and protected against unauthorized access by a firewall. All entries on the EMR tool are timestamped. A copy of every edit is saved and timestamped. These previous versions of your files are not accessible to the user but are retained for forensics purposes. 10 HERBAL DISPENSARY MANAGEMENT SYSTEM HDMS is software for your school dispensary that provides superior record keeping, tracks inventory and user activity and minimizes human error in dispensing herb formulas. Keep your dispensary accurate, safe, and FDA compliant! ELECTRONIC RECORD KEEPING PRICE CALCULATION DISPENSARY REPORTING QUALITY CONTROL INVENTORY MANAGEMENT PROFESSIONAL BOTTLE LABELLING LOT NUMBER TRACKING FOR MORE INFO WATCH VIDEO 11 A nation-wide database of natural health professionals, to showcase their services and help match them with potential patients in their area. A listing with AcuDirect is FREE! By creating your AcuDirect listing, you also receive a practitioner account with E-Script, Kamwo's online professional services portal. Your account with E-Script gives you discounted pricing on thousands of professional products and custom