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THE NATIONAL CHILDREN AND ADULT SERVICES CONFERENCE 2016 2 - 4 November 2016 Who will care for us? Dr Chai Patel, Chairman, HC-One Sub Plenary Session: Wednesday 2nd November, Auditorium, 11:20-12:20

Social care is a people HC-One – Proud Sponsors of National Children centred business. and Adult Services Conference 2016 Dr Chai Patel, Chairman HC-One has a clear vision; to deliver the kindest of HC-One, will be care and best possible care and experience to discussing the crucial Residents. matter of workforce, skills and retention. Success This vision is achieved through HC-One’s national depends on a continuous network of 230 award winning care homes and supply of kind, motivated, specialist care centres that provide support to well trained and both older people and younger adults. supportive staff to improve peoples’ quality of life. Time for New Thinking – Time for New Partnerships HC-One hopes that as many of you as possible As one of the largest provider of services will join the discussions as we seek to set out the for older people, HC-One is investing and fundamental actions needed to ensure we are developing new service offers and wants to encouraging the next generation to enter and engage in new partnerships that move beyond to stay in the care industry. the current commissioner-provider models.

For more information, please contact our Central Support Office: HC-One, Southgate House, Archer Street, Darlington, Co. Durham, DL3 6AH T: 01325 351100 E: [email protected] 1

CONTENTS

ADASS Welcome 2 Acknowledgements

ADCS Welcome 3 The Association of Directors of Adult services, the Association of Directors of Children’s Services and the Local LGA Welcome 4 Government Association would like to thank a number of organisations associated with this event. Particular thanks Welcome from HC-One our Main Sponsors 5 are due to our main sponsor HC One and to the Lord Mayor Welcome from Newton Europe – sponsors of Speakers Corner 6 of Manchester, Cllr Austin-Behan for hosting the Civic Reception on Wednesday evening. We are also grateful to Welcome from Manchester City Council 7 Newton Europe who have assisted with sponsorship for Information for Delegates 8 the Speakers Corner. Finally our thanks to all the Exhibitors and presenters involved in contributing to this event. Venue Map 10

Manchester Map 11

Meetings and Fringes Events during Conference 12 Speakers Corner 13 If you have a spare moment Harold Bodmer – Obituary 16 we’d like your feedback on

Keynote Speakers – Biographies 18 the overall conference

Conference at a Glance 21 Feedback link: http://bit.ly/ncas_conference Wednesday 2 November – Daily Programme 22

Wednesday - 11.20 - Sub-Plenary Sessions 23

Wednesday -12.30 - Policy Sessions 24

Wednesday - 14.15 - Sub-Plenary Sessions 26

Wednesday – 15.45 – Policy Sessions 27

Wednesday – 17.45 – Evening Fringe meetings 30

Thursday 3 November – Daily Programme 31

Thursday – 08.00 – Breakfast meetings 32

Thursday – 09.00 - Policy Sessions 33

Thursday – 13.15 – Policy Sessions 36

Thursday – 17.15 – Sub-Plenary Sessions 39

Thursday – 16.30 – Meetings and Social Movement Event 40

Thursday – 17.15 – Evening Fringe meetings 41

Friday 4 November – Daily Programme 43

Friday – 09.00 – Policy Sessions 44

Friday – 11.30 – Sub-Plenary Sessions 46

Friday – 12.35 – Sub-Plenary Sessions 47

Exhibition Plan 49

Exhibitor Listing 50

Exhibitor Profiles 50

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WELCOME FROM THE ADASS PRESIDENTIAL TEAM Welcome to Manchester, once described by DJ Mark We are very fortunate to have a strong programme with a Radcliffe as ‘a city that thinks a table is for dancing on’. And variety of expertise and perspectives to contribute to the way what better platform for this year’s annual conference than we do things at a local level. This would not be possible without the place which is at the heart of devolution in England the contribution of our sponsors and exhibitors whom we and which is looking radically at how it can use new-won would like to thank for their support. Equal thanks to all the powers to improve outcomes for its population and to speakers, Ministers, civil servants, citizen and sector leaders drive innovation in education, health and social care? who contribute so much to making the conference what it is.

We hope that you enjoy the Conference: from the Likewise, events on this scale do not happen by chance: set-piece speeches in the main auditorium to the many thanks to our conference organiser Amanda Fry and conversations over coffee (or something stronger). Louise Heaps in North Yorkshire, and to colleagues in ADASS and our partners at the ADCS and LGA for the hard work, One of the unique aspects of this event is that it brings dedication and sheer know-how that they have put in to together political leaders, people with lived experience, making sure we all have as stimulating a time as possible. senior colleagues in local adults and children’s services, the wider care and voluntary sectors, the media and others We hope that you have a very enjoyable and stimulating few days interested in what we do and how we can do it better. in Manchester and we look forward to meeting with many of you.

We live in unprecedented times. The Brexit vote, the long- Margaret Willcox, President-elect; Ray James, Immediate term requirement for the country to live within its means, Past President; David Pearson, Honorary Treasurer; Richard changing customer expectations – all of these phenomena, Webb, Honorary Secretary; Cathy Kerr, Regional Lead; and more, lead us to new challenges and the search for Grainne Siggins, Policy Lead; Cathie Williams, Chief Officer new solutions. Just maybe, this week in Manchester will give us all a chance to re-group, to celebrate what we have achieved and to spark new ways in which to move forward.

For those of us in the ADASS President’s Team, this should have been Harold Bodmer’s conference, the hallmark of his Presidential Year. A year which was cut tragically short when Harold died in July. An obituary for Harold is included in this handbook and this reflects the widespread view that anyone who knew Harold felt the humanity, integrity, inclusivity and intellect which he radiated. In April, Harold had set out his priorities as ADASS President: calling for a big focus on home care (the issue which kept him, and keeps many of us, awake at night); taking a supportive but challenging approach on integration; promoting the cause of carers; making a call for a social movement to take forward social care in the same way that the Dementia Friends movement is already changing attitudes. Many of these issues are central to our discussions this week, including in a session entitled ‘Who will care for us?’

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WELCOME FROM DAVE HILL, ADCS PRESIDENT Welcome to the National Children and Adult Services Whether you’re looking for updates on the latest policy conference 2016. Conference is a great opportunity for developments, or the chance to get involved in discussion and lead members, directors of adults and children’s services, debate, there’s plenty of interest on the conference programme. and voluntary sector colleagues from across the country, to Over the next few days you will have the opportunity to hear come together to discuss the pressing issues of the day. from others about how we work together to provide a package of support for children, young people and families in our local Many of the challenges we face are the same although our communities. We know that good social work with adults approach in tackling them might be different which means helps children too and the conference programme includes that there’s a lot we can learn from each other. In every local a number of joint sessions between adults and children’s authority there is great work taking place to ensure services services that focus on our shared agendas looking at the meet the needs of local residents even in such challenging transition from childhood to adulthood, deprivation of liberty times. Let’s use this valuable forum to share expertise, and the mental capacity act and social work regulation. experiences and good practice to take back to our local areas. Whatever challenges we face as a sector we must remember that Anyone who works in the public sector will understand change ‘the whole is greater than the sum of its parts’ and we can achieve and we’ve seen many changes this year – in central government, much more for our communities together than in isolation. So social work, education and inspection – to name but a few. I urge you to take this opportunity to start conversations, share However, some things remain the same; rising demand across ideas and get involved in lively debate so that as a sector we both strands of local government, coupled with shrinking are in a stronger position to influence policy, effect positive council budgets continues to be our biggest challenge as we change and improve the lives of children and families across the look for ways to meet the needs of, and improve outcomes country. Everyone has a really important contribution to make. for children and families with fewer resources. With the Autumn Spending Review imminent it’s vital that we innovate I hope your conference experience is thoroughly enjoyable. and work together, across portfolios locally, regionally and nationally to find new ways of sustaining the vital services Dave Hill that make a huge difference to children and families. President of the Association of Directors of Children’s Services and the Director for People Local government is an expert in taking and shaping central Commissioning in Essex County Council. government policies, and adapting them to meet the needs of our local communities. We work together with our partners in the sector to help many hundreds of thousands of vulnerable children and adults every year. As we gather for this important national event we must remember that social workers, youth workers, family support workers and others, all across the country are working tirelessly to support, safeguard and improve the lives of vulnerable people each and day.

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WELCOME FROM LGA We are delighted to welcome you to the National Children moment. We’re going to have to look closely at how all services and Adult Services Conference (NCASC) 2016, and thank you work together to improve the life chances of our younger residents to all at Manchester Central for hosting us once again. and their families – not just children’s services and education.

Since we last met in Bournemouth our political, social and No-one will have missed the debates over education policy in economic landscape has shifted dramatically. The Spending the past year, and with the Education for All Bill going through Review and Local Government Finance Settlement, the Parliament, those conversations are set to continue for the vote to leave the European Union, and a change of Prime foreseeable future. We recently published figures showing Minister and top team have altered both the here and that the potential cost to councils of converting all schools to now and our outlook for future years. In a time of such academies is £320 million – money we believe would be better uncertainty, local government’s strengths are more important invested in excellent teaching and support for pupils, especially than ever before - particularly the sector’s continuity when statistics show that council-maintained schools perform of trusted delivery in challenging circumstances. better than academies when it comes to Ofsted ratings.

This is especially true in children’s and adult services where When it comes to adult social care, we are no longer warning maintaining stability is vital for both supporting some of society’s of an imminent crisis; we are experiencing that crisis right now. most vulnerable people, and working with all others to improve The provider market is deeply unstable, and in the face of major life chances, independence and wellbeing. his week’s conference budget pressures care packages are being scaled back and services gives us a chance to reflect on the developments of the last year are being cut. This is unquestionably impacting on the support and their consequences for two of our most essential services and, our loved ones need to live the dignified and independent lives looking ahead, consider how best to respond to future challenges. they deserve. And this is despite the welcome announcements in the 2015 Spending Review of the 2 per cent social care Unsurprisingly, local government funding remains high on the precept and additional funding through the Better Care Fund. agenda. We know that every delegate here this week - along with the thousands of Member and officer colleagues across The challenge facing health and care systems is unprecedented. the country - are driven by a desire to help as many people as We cannot overestimate the scale of this task. That’s why it is possible, in the best ways possible, to live the lives they deserve. crucial for political leaders to be fully involved in developing But the simple reality is that we can’t do that if we don’t have Sustainability and Transformation Plans. Many areas will the money. Funding pressures within children’s services and require reshaping the health and care landscape to meet the adult social care alone account for more than half of the funding financial, quality and health and wellbeing challenges. But gap we expect councils to face by the end of the decade. we are well used to making difficult decisions and having difficult conversations with our communities and the To cope with the continuing rise in demand for services and people who use our services about what we can afford. regular cuts to council budgets that have been a hallmark of recent years, councils have pulled out all the stops to do Another major area of concern surrounds mental health what they do best – listening to residents, finding solutions and wellbeing services. Mental health cuts across children and getting the best results they can for people within the and adult services, but the preoccupation has been on resources they have. But this cannot be sustained any longer. the NHS and treatment. We need to ensure the role of councils in early intervention, prevention, crisis and support Sector-led improvement is key to meeting these challenges services for Mental Health is recognised and resourced. and councils across the country are proving it works time and again. When a department is struggling, it’s vital that This conference will provide lots of opportunities to discuss the right help for that authority is put in place – and that issues across the spectrum of children’s and adults’ services, and won’t be the same everywhere. Outsourcing services isn’t we encourage you to share your experiences and examples in the only answer, and our own research shows that leadership these sessions – we firmly believe that local solutions are the and stability are far more important than structures. best solutions, and we all have much to learn from each other.

With the planned introduction of 30 hours free childcare, and the We hope that you enjoy the conference, and look forward development of the Life Chances Strategy, how we provide for to hearing the debates over the coming days! children in their earliest years is the focus of a lot of work at the

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WELCOME FROM DR CHAI PATEL It is my pleasure to welcome you to this year’s National Children HC-One was founded five years ago on the values of and Adult Services Conference, sponsored by HC-One. accountability, involvement and partnership. We aim to be known throughout the UK as the provider of the Last year, we heard that the sector was in the midst of a kindest, highest quality care possible. Last year, we invested ‘perfect storm’; rising cost pressures, shrinking commissioning more than £100 million, improving care environments, budgets, increasing demand, increasing complexity of care providing the latest equipment, and building on our award needs, higher regulatory standards, and a chronic shortage of winning staff training and development programme. skilled staff. Unfortunately, the storm isn’t over yet. Care homes across the UK are closing at a rate of one per month and those We’ve developed an award-winning Nurse Assistant of us at the heart of the sector continue to face uncertainty. programme, which provides better care for our Residents, as Measures such as the FNC review and the council tax precept well as a rewarding career progression route that’s already are welcome, but they will not in themselves avoid the crisis. helping to retain our best people. We are also investing in For this reason, I am calling for a national debate and strong technology and social environments; creating cafes and government action to deliver a credible national strategy. communal spaces, connected by high speed broadband wifi.

This requires the commitment of us all; national government, If we work together, I believe we can transform the sector. the devolved authorities, professional bodies and providers. All best wishes for an enjoyable and productive conference. Fundamentally, it needs a national plan and inspirational leadership. The national plan for care has to set out and include a realistic economic model to underpin the care sector. Dr Chai Patel, CBE, FRCP Executive Chairman - HC-One Let’s start the debate right here. At the opening session of this conference, we’ll be discussing the crucial matter of workforce, skills and retention, as we seek to encourage the next generation to enter and stay in the care industry. I do hope you can join me there.

Then, over the next few days, we’ll be discussing more issues: What do we want our care system to look like in the next ten years? How will we encourage the right people into the sector and how will modern high quality and personalised residential care services be funded? I’m sure you have more questions to add to that list.

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WELCOME FROM NEWTON EUROPE – THE SPONSORS OF SPEAKERS CORNER In a world full of the same, we think we are different.

Newton’s unique approach to consulting means we never accept the status quo and bring innovative answers to some of the most complex challenges. Our culture and our people are committed to achieving positive social outcomes. We deploy proven methodologies, based in performance science and our fees are contingent on delivering results.

Join our sessions at Speakers Corner to hear how a rigorous, evidence-based approach can be used to design and implement new ways of working that support good practice while achieving significant financial savings.

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WELCOME FROM THE LORD MAYOR OF MANCHESTER – COUNCILLOR CARL AUSTIN-BEHAN I would like to extend a very warm welcome to you on Civic Reception – Wednesday behalf of the City of Manchester. I am delighted to have this 2 November 2016 opportunity to say how pleased we are that the National The civic reception is hosted by the Deputy Lord Mayor Children and Adult Services Conference has once again of Manchester, Councillor Eddie Newman. It will take chosen to hold their conference in our magnificent City. place in the exhibition area at 17:45 and all delegates Manchester is one of Europe’s most dynamic, business friendly, and exhibitors are warmly invited to attend. diverse and exciting cities to live and work. The on-going regeneration of the city centre has increased the ability of Manchester to offer a thriving business district alongside an extremely lively, diverse and cosmopolitan social scene which provides the opportunity to enjoy a perfect work life balance for everyone who lives and works in the city.

I hope while you are here you take the opportunity to explore our wonderful city and enjoy what Manchester has to offer.

Best wishes for a very successful conference.

Lord Mayor Councillor Carl Austin-Behan

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USEFUL INFORMATION FOR DELEGATES Cloakroom Information / Registration Desk

There is a cloakroom at the entrance hall of Manchester Central. The Information/Registration Desk is situated in the reception area near the main entrance doors. It will be Please note on Friday morning there will be limited staffed throughout the conference and staff will be pleased cloakroom space. If you are staying at a hotel adjacent to provide information and assistance to delegates. to Manchester Central, it would be helpful if you could use the hotel’s cloakroom facilities for case storage. Staff

If your hotel is not able to store luggage, then some limited A number of stewards will be on duty. The local venue staff space is available in the reception area. No luggage can be and staff from ADCS on duty will be particularly helpful to stored in the conference office or the meeting spaces. you in terms of providing information about Manchester.

Conference Office Feedback

The conference office is located in Exchange Room 5. There will be an opportunity to feedback on individual sessions and the conference overall using the electronic handbook. Please The telephone number is: 0161 713 3065. find time to do this as it greatly assists Conference Planning in Delegates with special needs future years. This function will be removed on 14 November 2016. If you have any additional needs or enquiries, please Meals and Refreshments contact staff at the registration / information desk. These will be served in the Exhibition. Lunch will Evacuation Procedures be a buffet. Limited seating will be available. In the event of an emergency a voice will come over the Policy and Sub-Plenary Sessions tannoy giving directions to all personnel and delegates. There will be no ticketing system for these sessions. Admission Manchester Central Stewards will be on duty to assist. will be on a first come first served basis. This is a large venue Exhibition with good breakout facilities and we are hopeful most delegates will be able to attend the session they wish to. However The Exhibition will be open throughout the conference. please accept the advice of stewards when this is not possible. Details of the Exhibitors are listed in the programme. Exhibitors are not permitted to attend conference sessions. All catering including lunches, teas and coffees will be Please arrive in good time for sessions. Late arrivals cause provided in the Exhibition area. There will also be a drinks disruption to sessions and occasionally stewards will need to reception in the exhibition at the close of conference turn people away if there is insufficient space remaining. proceedings on both Wednesday and Thursday evenings. Speakers Corner First Aid Room The Speakers Corner, which is again being sponsored The First Aid Room will be staffed throughout the by Newton Europe, will be running on the Wednesday event. It is located in the Central Foyer (near the cash and Thursday in the Gallery at Manchester Central. machine). If you suspect that a delegate is in need of first aid then find the nearest member of Venue Staff. To check availability or to book a slot please visit https:// www.adass.org.uk/ncasc2016 for further details. Please note that to run a session you need to be a registered delegate.

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INVITATIONS Press Office Civic Reception The Lord Mayor of Manchester, Councillor Austin- The Press Office will be located at the rear of the exhibition hall. Behan, has generously agreed to host a drinks reception Signage will be provided. The main press contact is Alan Harris. for all delegates on Wednesday 2nd November from 17:30 - 18:45 in the Exhibition Hall. Please join us at this The office telephone number is: 0161 713 3431 event at the close of Wednesday’s proceedings. Emails should be addressed to: [email protected] Exhibition Drinks Reception Alan’s number is: 0207 664 3239 Will be held at the close of Thursday’s #NCASc16 proceedings in the exhibition area. Security Charity Quiz Night Brought to you by the Guardian and hosted by David Brindle and Unfortunately, there have been problems with security at this Andrew Cozens, the much anticipated charity quiz evening is event in the past. Security staff have been employed. Delegates back. This year it will be supporting Wood Street Mission, a local must wear their name badge at all times. You will not be admitted charity who help support children and families in Manchester into conference events without a badge. Please note this also and Salford affected by poverty. The venue is ‘Artisan’ 18-22 applies to Exhibition stand holders who will have admittance Bridge Street M3 3BZ and the night’s entertainment will include: into the Exhibition areas but not into conference sessions. Please ensure you look after your belongings. Under no circumstances • Opening glass of fizz leave any baggage unattended or in Conference Offices • Dinner Presentations • 3 Drinks vouchers • Guardian House band & DJ Presentations will be available on the website at….. • Charity raffle These will be loaded as soon as possible and certainly within 10 days of the Conference ending. For full details and to book tickets please go to: https://www.eventbrite.co.uk/e/ncas-the-guardian- Address for Conference Centre charity-quiz-tickets-26942353304?ref=enivtefor001

The address for Manchester Central is; Petersfield, Manchester, M2 3GX.

Manchester Central will not accept delivery of materials for speakers or delegates. Deliveries will be turned away.

Taxis

There is a taxi rank immediately in front of the Manchester Central Building. Phone numbers are available if required from Manchester Central staff.

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MANCHESTER CENTRAL SITE PLAN E S IN E MA ENTRANC E BDEN ROOM CO ENTRANC ENTRANC

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BDEN 2 NTRAL FO TO 1 CO ROOM CHANGE CE DI EX AU E ENTRANC R YE 1 2 ARTER FO ARTER CHANGE HALL CHANGE (NOT IN USE) CH EX EX CHANGE EX NTRAL HALL (NOT IN USE) CHANGE 3 CE EX CHANGE 4 EX

CHANGE 5 5 7 EX 4 CHANGE 6 ARTER ARTER EX CH CHANGE EX 2 NTRAL CHARTER 2 CHARTER 3 CHARTER CE E GALLERY AND SPEAKERS CORNER E GALLERY TH 8 11 CHANGE CHANGE EX ARTER 1 ARTER EX CH ANGE 10 CH CHANGE 9 EX 1 EX NTRAL CE

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MANCHESTER CENTRAL CONVENTION

COMPLEX - LOCATION MAP Map data © 2016 Google

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MEETINGS AND FRINGE EVENTS DURING CONFERENCE Tuesday 2 November

12.00 – 13.30 ...... ADASS Trustees ...... Exchange 11

14.00 – 16.30 ...... ADASS Executive ...... Exchange 11

14.00 – 17.00 ...... ADCS Board ...... Exchange 1

Wednesday 3 November

16.45 – 17.45 ...... Conservative ...... Auditorium

Labour ...... Exchange 8/9/10

Liberal Democrats ...... Charter 1

Independent ...... Charter 3

ADASS General Meeting ...... Charter 2

17.45 – 19.15 ...... ADASS Regional Chairs ...... Exchange 1

ADASS Associates ...... Exchange 4

*Capita (page 30) ...... Exchange 11

Thursday 4 November

08.00 - 09.00 ...... *Alzheimer’s (page 32) ...... Exchange 11

16.30 - 17.15 ...... *ADASS and Partners – a social Movement for Social Care (page 40) ...... Charter 2

ADCS Meeting ...... Charter 1

LGA meeting with lead Adult Members (page 40) ...... Charter 3

LGA meeting with lead Children’s Members (page 40) ...... Exchange 8/9/10

17.15 – 18.45 ...... *McMillian (page 41) ...... Exchange 1

*NHS Digital (page 41) ...... Exchange 11

*Core Assets (page 41) ...... Charter 4

*Denotes fringe meeting. Open to all see pages 30, 32, 40 and 41 for more detail. PLEASE GO ALONG

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SPEAKERS CORNER – SPONSORED BY NEWTON EUROPE

Wednesday 2 November 2016

Time Pod 1 Pod 2

09.10

09.35 Pause Creating Space for Change Pause works with women who have experienced, or are at risk of, repeated pregnancies that result in children needing to be removed from their care. The programme gives women the chance to pause and take control of their lives, breaking a destructive cycle that causes both them and their children deep trauma, as well as costing the taxpayer hundreds of millions of pounds. Its primary focus is to prevent damage to those children. This session will talk about the cycle of repeated removal and what can be done to help the most vulnerable women.

11.15 Chair of the Adoption Leadership Board Regional Adoption Agencies – “A step change in adoption services?” An opportunity to hear about the latest developments in the Regional Adoption Agency programme and put questions to the Chair of the Adoption Leadership Board and a senior DfE official.

12.20 BASW Developing professional leadership in Policy, Practice and Innovation. BASW is the only UK Professional Association of Social Workers and Membership is continuing to grow. Come and learn about how you can influence policy and practice through the professional association and by working in partnership as a key stakeholder and employer. The session will focus on the work that BASW has been engaged in with the All Party Parliamentary Group on social work ‘Report of the Inquiry into Adult Mental Health Services in England’ and our response to the Children and Social Work Bill. This will be an interactive session and we will be seeking the views of participants about the future of social work regulation. www.basw.co.uk

13.15 Tunstall Healthcare (UK) Ltd Sharing best practice and innovation in care, describing new approaches which use technology as an enabler to transform service delivery, improve outcomes and manage demand. Proving a toolkit for developing a strategy to help providers maximise the potential of technology to underpin integrated and efficient services.

13.40 Lincolnshire County Council Signs of Safety As part of the Innovation programme, Lincolnshire has adopted signs of safety as its operating model. Signs of safety is a strengths based approach to child protection work that has: • Improved the quality of assessment / analysis / intervention delivered to families • Improved the engagement of families; and, • Improved risk management of vulnerable children as a result of rigorous assessment and safety planning. At this session, we will outline our improvement journey including how we have adopted Signs of Safety across all our work. We will share individual work with children to explain how signs of safety has improved the quality of our work with children, young people and families.

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...continued Wednesday 2 November 2016

14.10 Social Care Workforce Research Unit, King’s College London How well is telephone working for older people: the UTOPIA’ study – Using Telecare for Older People in Adult social care.

The session reports on NIHR / SSCR funded research to explore factors that promote and inhibit the successful use of telecare in adult social care settings for older people – the largest group of social care users. The research is focussed on understanding what help telecare is intended to offer to older people, how telecare is used in practice in older people’s homes, and the kinds of information Local Authority staff think Adult Social Care Departments (ASCDs) should be collecting to enable them to tell if telecare is working well for older people who use it. The final stage of the study will be an online survey of all ASCDs in England and the session will describe the purposes of this survey and why it is important that the questionnaire be completed.

15.15 Newton Europe Focusing on the approach is fundamental to leading transformational change

Drawing on examples and real results, this session will provide evidence of the critical elements of a multiple phased approach to change, proven to deliver improved service user outcomes and significant financial savings.

15.35 EveryLIFE Technologies The Fourth Age of Care – Care is evolving and adapting

www.everylifetechnologies.com

16.45 Community Catalysts CIC Not just a service user – people with learning disabilities as community innovators and entrepreneurs

www.communitycatalysts.co.uk Thursday 3 November 2016

10.00 Coram-i Performance Improvement Project

Coram-i’s innovative improvement work is based on multi-disciplinary approach, bringing together data analysis, social care expertise and management consultancy skills to help local authorities deliver high quality services to children in their care. We have developed tools that measure the performance and quality of services, and our consultants then work in partnership with authorities to tackle areas in need of improvement. Our presentation will share what we have learnt from our DfE Social Care Innovation project and how our rigorous approach to improvement can help realise positive outcomes for looked after children and local authorities.

www.coram-i.org.uk

10.20 Hertfordshire County Council Developing the Workbook: an alternative approach to recording for Child Protection and Children in Need work.

An alternative recording system reflecting the change to a multi-disciplinary family based approach to children protection and children in need cases within social work teams.

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12.30 Pi Care and Health Delivering better patient outcomes through new models of care depends on integration at many levels: combining organisations, systems and partnership relationships. Achieving this goal requires forward thinking, agile data management and analytics to support understanding, decision making and sustainable transformation.

Pi Care and Health brings over seven years’ experience of integrating data across the healthcare economy. Our customers will share their experience of how the Pi solution makes a difference in assessing service provision across their health and social care economies to ensure effective use of resources and improve patient outcomes.

12.50 North Yorkshire County Council Innovation and rethinking care for adolescents

North Yorkshire’s No Wrong Door (NWD) innovation ensures that, through one key worker, young people can access the right services at the right time and in the right place to meet their needs and allows them to build trusting and consistent relationships with key professionals. This integrated service for complex and troubled young people ensures that diverse needs are addressed within a single team of skilled and dedicated workers. Key multi agency embedded roles and a committed residential team wrap around young people and can stay with the young person throughout their journey, be it to prevent care, within care or out of it – up to 25 if needed.

13.10 Newton Europe Managing Demand in Children’s Services

Against a national trend of increasing demand, this session will look at how a focus on culture and the way cases are managed can result in a reduced caseload and better outcomes for families. We will show how a rigorous, evidence-based approach can be used to design and implement systems that support good practice.

13.30 Skills for Care Using established Skills for Care methodology for national and regional estimates of the economic value of adult social care, the City of Wolverhampton Council became the first Council in England to work with Skills for Care to estimate the economic value of adult social care in its locality. This contributed to a wider joint report between the City of Wolverhampton and Skills for Care launched at a 2016 City Business Week event. The profile and priority given to the contribution of care to wider economic growth plans in the city has been raised as a result. Today’s session focuses on learning from our approach and issues for delegates in promoting inclusive growth through a focus on social care related areas and reflecting on opportunities for further development.

15.00 Action for Children How to prevent young people entering care safely

Demonstration of outcomes achieved through application of evidence-based services in keeping young people safely out of care (incl 2 minute DVD of MST in Manchester). Common features of effective programmes working with young people. Replication of common features and their effectiveness in protecting children from abuse and neglect.

15.20 Harrow Council and IBM Watson Health Innovation to Implement Self-Directed Care & Self-Funded Care

Social care accounts for 30 – 40% of a typical London Borough’s budget and could soon exceed all other council spending. IBM Watson Health and London Borough of Harrow are taking an integrated approach to health and social care programmes and to improve individual choice in UK health and social services through the facilitation of personal health budgets, the use of cognitive technology, and care management best practices.

More information can be found at https://www.ibm.com/watson/health/

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Harold Bodmer – Obituary As the opening chords of Nkosi Sikelel’ its people, including the killing of London in 1977 – IRA bombs, the iAfrika, God Bless Africa, soared through schoolchildren in Soweto for protesting Queen’s Silver Jubilee, the Sex Pistols the magnificent Norman nave and against being taught in Afrikaans. - must have seemed a strange place transepts of Norwich Cathedral, it was to the boy from Bulawayo. But Harold clear that the service of thanksgiving In his presidential address at the ADASS quickly found his feet and employment for the life of Harold Bodmer would spring seminar in April, Har old spoke as a then unqualified UK social worker, be very much like the man himself: movingly of that formative experience. completing his accreditation as he uniquely individual, deeply thoughtful “From a position of privilege,” he said, “I undertook roles for local authorities in and just a little bit mischievous. saw at first hand the powerlessness and London and for Cambridgeshire County desperation of people who had no safety Council before joining Norfolk in 2003, Harold, taken from us suddenly and net, no employment, no running water, initially as an assistant director. He shockingly at 61, part-way through his desperately inadequate healthcare. It became executive director of adult social ADASS presidency, was the product was a rapid lesson in Maslow’s hierarchy services in 2006, leading the creation of two cultures represented exactly of needs and something that has stayed of distinct commissioning and provider by the service: the traditional singing with me for the 39 years of my career.” structures and spearheading closer and the bold, bright colours of African integration with local NHS services. choirs, summoning vibrant images of Harold had been jibbing at the oppressive his homeland, interwoven with Abide white rulers of southern Africa from an Tributes from Norfolk colleagues have With Me and the darker shades of early age: at 10, we have learned, he clearly reflected Harold’s popularity dress of the hundreds of mourners refused to join schoolmates in signing around County Hall and the deep respect from the country he adopted. Our a letter of congratulation to Rhodesian with which he was held. Cliff Jordan, two tribes stood united in grief. prime minister Ian Smith on his leader of the council, has described him unilateral declaration of independence. as ”the very epitome of public service The tributes were to an utterly dedicated In 1977, when Harold was 22, he bought and of the caring professions”; Wendy public servant, a loving family man and a one-way ticket to the UK to escape Thomson, the council’s managing someone for whom no one ever – well, compulsory military service in Smith’s director, has spoken of his kindness, hardly ever – had a bad word. When we war against nationalist guerillas. It was generosity and commitment to Norfolk hear such eulogies at funerals we tend derisively called “taking the chicken and to social services, powered by an to think, Oh yes – and the rest, and run”, but James Reilly, who had done unshakeable belief in social justice and perhaps catch the eye of someone else the same some 18 months earlier, human compassion. “We must all be awed who knows better. But a sea of heads observes that it took real guts. by his ability to live these values over nodded agreement when Peter Hawes, a many years of doing a top job in the midst “Few will appreciate, as I do, the courage longtime colleague of Harold at Norfolk of political and financial challenges.” County Council, spoke of him as “one and resilience he would have mustered of the most universally liked men I have on leaving school to take up social work Kind, generous and principled, but no been privileged to know”. He concluded: and then to leave family and home to soft touch. Peter Hawes, now managing “If just a small piece of his character avoid fighting,” says James, ADASS director of Norse Commercial Services, rubs off on us all as a result of this associate and former treasurer. “This a facilities management spin-off owned tragedy, the world will be a better place. was so profoundly counter-cultural by the county council, recalled in his to the predominantly racist and very contribution at the cathedral how Harold Nevile Bodmer - ‘Had’ to his macho milieu of the beleaguered white Harold would in meetings lull you friends from childhood, it emerged - minority community that we grew up into a false sense of security with his was born and brought up in Bulawayo, in. Such actions of working with black gentle bonhomie: only too late would in then Rhodesia, now Zimbabwe. He communities for their empowerment you realise he had walked away with studied social work at Rhodes University and avoiding the draft were seen as a everything he wanted. If he was agitated in Grahamstown, South Africa, and deep betrayal and would have elicited about something, he would caution: “I’m was present in that country during many racist and threatening taunts going to get a bit cranky about this.” some of the worst violence perpetrated from ‘friends’ and even some family.” by the apartheid regime against

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His manner won friends and admirers 15, is in no doubt that it was Harold’s There was boating on the Norfolk beyond County Hall, too. Sir Henry personality that made a success of the Broads, golf, The Archers – Harold was Bellingham, MP for North West Norfolk, first campaign meeting, in June, where devoted - and he had recently taken has described him as “an incredibly able, a host of disparate groups came together up rowing. If he loved anything better professional and caring director who to get that ball rolling. “Everybody than rooting round bookshops, it was commanded huge respect across the could see he cared so much about it classic and vintage cars. According region”. To Norman Lamb, MP for North and of course he had such winning to Joel, Harold could tell at a glance Norfolk and a former care and support ways,” David says. “Ego was nowhere the make of a vehicle and year of minister, he was “a lovely man who had in it – because he didn’t have an ego. manufacture, and would delight in all the right values and led by example”. pointing out discrepancies in films and TV Vicky McDermott, chief executive of the “Hopefully he created a platform for programmes like Only Fools and Horses, Papworth Trust disability charity which something we can carry on with. I’m a particular favourite. Surely not to the operates largely in East Anglia, and sure it has got momentum, based on point of getting cranky about it, though. current chair of the Care and Support the way that first discussion went Alliance, thinks Harold was “one of adult under Harold’s lead. We owe it to him He and Julie had been due to holiday social care’s greatest ever champions” to make sure we keep up the pace.” in South Africa only weeks after his and “a man for whom his passion for death and they were looking forward to That will require great resilience on social care was surpassed only by his further trips – Australia, India, sailing in the part of ADASS colleagues. Harold’s determination to help fix the crisis the the Mediterranean - after his planned death has undoubtedly been a body system he devoted his life to now faces”. retirement in 2017. “We thought we blow to the organisation. Immediate had time,” she said, poignantly. The Fixing that crisis – or at least making a past president Ray James and vice- evening before his death, they had start - was going to be Harold’s priority president Margaret Willlcox have paid gone to the beach at Cromer and eaten for his year as the 10th ADASS president. tribute to his “enormous contribution to fish and chips and talked about all the He had already served as regional chair the people of Norfolk, to our association things they would do. She took her and, in 2015-16, vice-president to and to the wider health and care sector”. last photo of him, “looking wistful”. president Ray James, so he knew his They said: “Many people have used way round Westminster and Whitehall the words ‘such a lovely, honourable Africa was never forgotten. In 1990, and had heard all the excuses for social man’, capturing how, in addition to when Nelson Mandela was released care not getting the sustainable funding his professionalism and expertise, his from prison, and again in 1994, when settlement it so evidently needs. “There values, integrity, compassion, humility South Africa held its first free elections, is a lot of sympathy for the position that and warmth meant Harold was not the children were assembled before the adult social care is in,” he told journalists only deeply respected but also held in television and instructed in the history just days before his death, “but that great affection by so many people.” and the significance of the momentous sympathy doesn’t turn into a cheque.” events. And as well as enthusiastic Of all those grieving, however, none will involvement in the local community His anguish was plain when he spoke be feeling the loss of Harold so keenly association in Norwich, Harold actively at that briefing of it being dishonest to as will his immediate and loving family: supported two charities working with pretend that repeated cuts to social care his widow, Julie, his daughter, Holly, orphaned and disadvantaged children budgets were not having an impact on and his sons, Joel and Sam, all of in Zimbabwe, The Mudeka Foundation older and disabled people and, again, whom spoke with enviable composure and Norfolk-based Mashinga Trust. when he talked of the parlous state of at the service of thanksgiving. home care keeping him awake at night. At a reception following the service Harold and Julie, a Brit, met at His plan, which he started to flesh out of thanksgiving, Tapila Kundoro, a Manchester Airport while both when he addressed the spring seminar, Zimbabwe-born social worker with Norfolk volunteering for a charity providing was to work with a broad array of allies children’s services, told the gathering holidays for disabled children. They were to build “a social movement about social how Harold, “a humble man”, had invited married in 1980. The family home was care”, a campaign running through to the him for coffee when he had joined the by all accounts a place of great warmth 2020 comprehensive spending review. “We county council. Then and on many and not a little hilarity: Sam said he had need to go into the next CSR with it being subsequent occasions, they had chatted never laughed so much as with his father; an absolute given that social care needs about the old country, reminiscing about Joel recalled Harold’s “unconventional to be properly funded,” he said. “So I its beauty and its fine people but shaking parenting style” and him once taking the think this a clear task for my presidency, their heads together at its misfortunes. dog for a walk and coming back without to make sure that ball is rolling.” “”Harold was part of our family,” said it (it was retrieved). To Holly, he was “a Tapila. “Goodbye, Harold. Goodbye, son The idea wasn’t Harold’s alone. In fact social butterfly”, at ease with people of all of the soil. May you rest in peace.” it stemmed from initial conversations ages and backgrounds and with a knack elsewhere. But as soon as he was involved to put them at their ease. At her own Harold Nevile Bodmer, born 27 he took a lead with alacrity. David housewarming party, she discovered him January 1955, died 20 July 2016. Pearson, ADASS president in 2014- in the kitchen offering someone a job.

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KEYNOTE SPEAKERS Emma Lewell-Buck Emma Lewell-Buck is the Labour Member of Parliament for South Shields. Before entering the House of Commons, Emma worked as a child protection social worker. She served as Councillor for the Primrose Ward in South Tyneside and as Lead Member for adult social care. Emma is both the first woman, and the first MP to have been born within South Shields, to represent the Constituency. She has been a member of both the House of Commons Environment, Food & Rural Affairs and the Work and Pensions Select Committees. Emma has served in the Shadow Front Bench Team as Parliamentary Private Secretary to the Shadow Home Secretary and to the Shadow Secretary of State for Northern Ireland. She has been a Shadow Minister within the Communities and Local Government team and is currently the Shadow Minister for Children and Families in the Education Team.

Edward Timpson MP Parliamentary Under Secretary of State for Children and Families Edward has been Member of Parliament for Crewe and Nantwich since May 2008. Prior to entering Parliament Edward practised as a family law barrister in Cheshire courts, specialising in the cases of vulnerable children. Edward is married to Julia and they have three children. His parents have fostered 87 children over the last 30 years, many of whom Edward grew up with. He has two adopted brothers. At Westminster, Edward sat on the Children Schools and Families Select Committee and the Joint Committee on Human Rights. Until his Ministerial appointment he was also Chairman of the All Party Parliamentary Groups on Adoption & Fostering and Looked After Children & Care Leavers, Vice Chairman for the Runaway & Missing Children group.”

Barbara Keeley MP Shadow Cabinet Member for Mental Health and Social Care Barbara Keeley was elected as the Member of Parliament for the Worsley Constituency in May 2005. Following boundary changes, Barbara was later elected in 2010 and again in 2015 to represent Worsley and Eccles South Constituency. In October 2016 Barbara was appointed as the Shadow Cabinet Member for Mental Health and Social Care. She is campaigning for improvements in mental health and social care services and for improved support and recognition for carers. From September 2015 to June 2016 Barbara was the Shadow Minister for Older People, Social Care and Carers. She was Shadow Financial Secretary to the Treasury from May to September 2015. She was previously Parliamentary Private Secretary to the Shadow Chancellor of the Exchequer, Ed Balls MP, and was a member of the Commons Health Select Committee from 2011 to 2015. Barbara was Shadow Communities and Local Government Minister from October 2010 to October 2011. She was a Shadow Health Minister and Shadow Deputy Leader of the House of Commons from May 2010 until October 2010. From June 2009 until May 2010 Barbara was Deputy Leader of the House of Commons. She was an Assistant Government Whip between September 2008 and May 2009. Barbara has introduced three Private Members Bills in Parliament to improve support for carers. Before becoming an MP, she worked as an adviser to a national charity for carers, for whom she co-wrote three national reports on carers’ issues.

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David Mowat MP David Mowat was appointed Parliamentary Undersecretary of State for Care on 15 July 2016. He was elected as a Conservative MP for Warrington South in 2010.

David was educated at Lawrence Sheriff School and then studied engineering at Imperial College London.

Political Career • Parliamentary Private Secretary to the Financial Secretary to the Treasury from 2012-2016 • Member of the Scottish Affairs Select Committee from 2010 to 2012 • Member of the Joint Select Committee on the draft Financial Services Bill • Trustee of the House of Commons Pension Fund • Board of the Parliamentary Office for Science and Technology (non- partisan body on Science and Technology within Parliament)

After graduating, David qualified as a Chartered Accountant. He joined the consultancy firm Accenture where he became a Global Managing Partner.

Prior to his election to Parliament, David served as the Chairman of Fairbridge, a charitable organisation in Salford which helps to improve the life chances of disadvantaged young people. David also served as a Councillor on Macclesfield Borough Council from 2007 to 2008.

Matthew Swindells National Director: Operations and Information

Matthew joined NHS England in May 2016 from the Cerner Group and his role as Senior Vice President for Population Health and Global Strategy. He is responsible for national performance of the NHS against the NHS Constitution Standards, assurance of Clinical Commissioning Groups, achieving a paperless NHS, information and technology programmes and investment in data.

He has over 25 years’ experience in health care services and has worked in the Department of Health as a Chief Information Officer and as a Senior Policy Advisor to the Secretary of State for Health. Prior to this he served as a Principal Adviser in the Prime Minister’s Office of Public Service Reform.

Matthew began his career at Guys and St Thomas’ Hospital in the early 1990s, and went on to become Director of Clinical Services of Heatherwood and Wexham Park Hospital and later Chief Executive of the Royal Surrey County Hospital, in the early 2000s.

He is visiting professor and chair of the advisory committee in the School of Health Management at the University of Surrey and Member of the Editorial Board for the Journal of Population Health Management.

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Jon Rouse Cllr Nick Forbes Chief Officer, Greater Manchester Health Cllr Nick Forbes became Leader of the Local Government & Social Care Partnership Association Labour Group in February 2016, representing Jon Rouse was appointed as Chief Officer for the the views of more than 6000 Labour Councillors and 371 Greater Manchester Health and Social Care Partnership, Labour groups in Westminster, giving local government in July 2016, to co-ordinate the delivery of Greater a strong voice in challenging times, alongside a higher Manchester’s strategy for the transformation of health profile in policy and campaigns nationally. and care services, ‘Taking Charge Together’, as part of the He is currently Senior Vice Chair of the LGA. wider devolution plans for public service reform. He became Leader of Newcastle City Council in 2011 and Previously, Jon was Director General for Social Care, used his group’s victory that year to focus the council on Local Government and Care Partnerships at the social justice and job creation. Cllr Forbes is committed to Department of Health. Other previous roles include: tackling inequality and prejudice and is determined Newcastle • Chief Executive, London Borough of Croydon will become a better, fairer place under his leadership. • Chief Executive, Housing Corporation Nick Forbes’ biography • Chief Executive, Commission for Architecture • Nick was born and brought up in the North East and and the Built Environment graduated from Cambridge University in 1997, Sheffield He has also held a wide range of non-executive positions with Hallam University in 1999 and the Open University in 2010. organisations including English Partnerships and Homelessness • He has been a Labour councillor since 2000 and was International, and was a non-executive director on the elected Leader of Newcastle City Council in 2011 Department of Health’s board until 2010. He was previously • Nick secured new financial powers by negotiating one chair of the Society of Metropolitan Chief Executives. of the first round of City Deals with the government Jon has a first degree in law, Masters in business administration • He is the vice chair of Tyne and Wear Fire and Rescue Authority. and urban policy and an honorary doctorate in urban • He is the regional lead for Transport, as part design. Jon is also an honorary life member of the Royal of the North East Combined Authority. Institute of British Architects and the Royal Town Planning • Nick is a member of Labour’s National Policy Forum and Institute. He has recently completed the Major Projects chairs FRESH, the campaign for a smoke-free North East Leadership Academy at the University of Oxford. • He trained in the NHS and is Chief Executive of Involve North East, a regional charity established to give a voice to communities in health and care service planning and delivery • He was shortlisted as Stonewall’s politician of the year in 2012. • He was elected to Labour’s National Executive Committee in August 2016

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CONFERENCE AT A GLANCE

Wednesday 2 November 2016 Thursday 3 November 2016

Time Itinerary Time Itinerary

8.30 Registration and exhibition opening 08.00 – 09.00 Breakfast Meetings

10.15 – 11.15 Plenary 1 - Official Conference Opening 09.00 – 10.00 Policy Sessions

11.20 – 12.20 Sub Plenary Sessions 10.00 – 10.30 Refreshments

12.30 – 13.15 Policy Sessions 10.30 – 11.15 Plenary 2 – Opposition Spokespersons Barbara Keeley and Emma Lewell-Buck 13.15 – 14.15 Lunch 11.15 – 12.15 Plenary 3 – David Mowat 14.15 – 15.15 Sub Plenary Sessions 12.15 – 13.15 Lunch 15.15 – 15.45 Refreshments 13.15 – 14.15 Policy Sessions 15.45 – 16.45 Policy Sessions 14.15 – 15.15 Sub Plenary Sessions 16.45 – 17.45 Party Group / ADASS General Meetings (closed) 15.15 – 15.45 Refreshments

17.45 – 18.45 Civic Reception hosted by 15.45 - 16.30 Plenary 4 – Edward Timpson Manchester City Council 16.30 - 17.30 ADASS and Partners – a social 17.45 – 19.15 Evening Fringe Meetings Movement for Social Care

16.30 - 17.30 LGA meetings for lead members and ADCS meeting

17.15 – 18.15 Drinks Reception

17.15 – 18.45 Evening Fringe Meetings

19.00 Guardian Quiz Friday 4 November 2016

09.00 – 10.00 Policy Sessions

10.00 – 11.00 Plenary 5 – Matthew Swindells and Jon Rouse

11.00 – 11.30 Refreshments

11.30 – 12.30 Sub-Plenary Sessions

12.35 – 13.20 Sub-Plenary Sessions

13.20 Close and Lunch

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WEDNESDAY 2 NOVEMBER 2016

Time Programme Location

08.30 Registration and exhibition opening

10.15 – 11.15 Plenary 1 – Official Opening Auditorium ADCS President – Dave Hill ADASS Immediate Past President – Ray James Vice Chairman LGA – Cllr Nick Forbes

11.20 – 12.20 Sub Plenary Sessions x 3 – see pages 23 Who will care for us? Auditorium Improving Children’s Life chances Charter 1 Co-Productions - it’s a long term relationship Exchange 8/9/10

12.30 – 13.15 Policy Sessions x 6 – see pages 24 to 25

13.15 – 14.15 Lunch Exhibition

14.15 – 15.15 Sub Plenary Sessions x 3 – see pages 26 Integration – Balancing sustainability with transformation Auditorium Models of Intervention in Children’s Social Care Charter 1 Grooming, Controlling and coercive behaviour: identifying and addressing the issues Exchange 8/9/10

15.15 – 15.45 Refreshments Exhibition

15.45 – 16.45 Policy Sessions x 6 – see pages 27 to 29

16.45 – 17.45 Party Group Meeting Conservative Auditorium Labour Exchange 8/9/10 Liberal Democrat Charter 1 Independent Charter 3 ADASS General Meeting Charter 2

17.45 – 18.45 Civic Reception hosted by Manchester City Council Exhibition

17.45 – 19.15 Evening Fringe Meetings ADASS Associates (closed meeting) Exchange 1 Capita – see page 30 - Open to all Exchange 11 ADASS Regional Chairs (closed meeting) Charter 4

Plenary 1 - Official Opening

Feedback link: http://bit.ly/ncas_w1

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WEDNESDAY SUB-PLENARY SESSIONS 11.20 – 12.20 WSP1 – Who will care for us? WSP2 – Improving Children’s Life Chances

There will be a short contribution from aspirational young people. Main Participants: • Anne Longfield – Children’s Commissioner Social care is a people centred business. Whilst technology can improve the efficiency and reliability of activities, success Chair: Dave Hill - ADAS President and Executive Director for People depends on a continuous supply of kind, motivated, well trained Commissioning, Essex County Council and supportive staff to improve peoples’ quality of life. Room: Charter 1

There is a shortage of people with sufficient skills and motivation Feedback link: http://bit.ly/ncas_wsp2 now. Without systematic and well resourced commitment and planning this can only become worse. Demands are increasing WSP3 – Co-Production – it’s a from the demographics of an ageing population and more people long term relationship being supported in the community. The age profile of the current workforce means that many experienced people will retire in Is co-production a fling? No, it’s a long term relationship. the next few years. The work is hard with unsocial house and In this lively, interactive and fun session members of regulatory demands are high. Despite the national living wage, TLAP’s National Co-production Advisory Group will outline the work is relatively low paid with limited career opportunities. the benefits of co-production with an explanation of its many shades. So if you’ve ever wondered what the Social care should be a positive career choice. It is difference is between co-design and engagement, or co- one of the few areas of the economy where demand is production and consultation, all will be revealed. growing and there are predicted shortages in both the quality and quantity of service requirements. If nothing The session will also feature films to showcase the practical constructive is done, a crisis will overwhelm the future ways in which co-production can make an impact at an of care for vulnerable adults and older people. individual, operational and strategic level. So rather than being an extra activity, you will see how it can be practiced The Sub Plenary will explore solutions to these problems seamlessly throughout the whole of children and adult – what needs to be done now to ensure a secure supply social care provision. By the end of the session you will of motivated and well supported staff in the future? be armed with a more grounded understanding of how co-production can help you meet Care Act wellbeing and What must be one to make social care a positive prevention duties; an appreciation of the efficiencies you career choice for younger people? can make in time, costs and bureaucracy and a chocolate in How can the knowledge and experience of current your pocket as a thank you for participating in our quiz. practitioners be applied to positive future outcomes? Main Participants: Main Participants: • Jenny Carter – TLAP • Dr Chai Patel – Executive Chairman HC-One • Rachel Mason – TLAP • Ossie Stuart - SCIE Trustee • Iain MacBeath – Hertfordshire County Council

Chair: Julie Towers – Chief Executive Penna Chair: Bill Davidson Room: Auditorium Room: Exchange 8/9/10

Feedback link: http://bit.ly/ncas_wsp1 Feedback link: http://bit.ly/ncas_wsp3

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WEDNESDAY POLICY SESSIONS 12.30 – 13.15 WP1 – Generation XL: Moving beyond WP2 - Inequalities in Child Protection and the child obesity strategy LAC rates: new evidence, new explanations

Childhood obesity has been described as one of the most serious We will be sharing research findings from an exciting four country public health challenges for the 21st century by the World Health study that sheds new light on the links between CPP and LAC Organisation, which NHS England Chief Executive, Simon Stevens, rates and deprivation. This research combines quantitative has dubbed “the new smoking”. The Government has been and qualitative approaches and yields a number of interesting setting out its plans in its child obesity strategy. The transfer of questions and challenges for practice and policy. Sector leaders responsibility for public health in 2013 to councils has sparked will be invited to examine the data regarding ethnicity, deprivation a surge in innovative programmes. From working with children and what is termed the “inverse intervention law” and reflect on who are obese and overweight to encouraging children to cut what this might mean for practice and strategy in their local area. their consumption of sugary drinks, local authorities are showing Main Participants: how child obesity can be tackled. This session will explore the contents of the child obesity strategy and provide an opportunity • Professor Paul Bywaters - Coventry University to discuss practical solutions with a panel of leading experts. • Dez Holmes – Research in Practice

Main Participants: Chair: Andrew Webb – Director of People, Stockport MBC • Eustace De Souza - National Lead – Children, Young Room: Exchange 8/9/10 People and Families, Public Health England Feedback link: http://bit.ly/ncas_wp2 • Professor Kate Ardern - Director of Public Health, Wigan Council • James Winterbottom - Director of Children WP3 – Market Shaping – best Services, Wigan Council practice and new ideas

Chair: Cllr Richard Kemp - vice-chair, This session will highlight the best practice found, explore LGA Community Wellbeing Board what works best, where and why, and give some of the Room: Charter 3 exemplar local authorities the opportunity to talk through their own experiences and answer questions from the Feedback link: http://bit.ly/ncas_wp1 audience. It will touch on the impact of good market shaping as a fundamental tool to maintain a healthy pool of providers, drive up quality and encourage innovation.

Main Participants: • Ed Moses – DH, Deputy Director, Social Care System Oversight • Fiona Richardson – Institute of Public Care, Assistant Director • Elaine James – Calderdale Council, Yorkshire and Humber Commissioning Network • Bev Maybury – ADASS, Policy Lead for Commissioning • Brigid Day – LGA, Adviser, Markets and Commissioning

Chair: Stephen Airey – DoH, Social Care Markets Room: Charter 2

Feedback link: http://bit.ly/ncas_wp3

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WP4 – Mental Health – finding a way forward A perspective from the newly established Greater Manchester Connect will give a local flavour of innovation and there will Mental health is a high national and local priority. The Mental be opportunities for group discussion and questions. Health Crisis Concordat is a good example of locally-led partnership arrangements supporting those experiencing a crisis. The Spending Main participants: Review announced an additional £600m for the NHS to improve mental • Terry Dafter – Care and Health Improvement Regional health services, and in response to the recommendations announced Adviser at the LGA and ADASS Associate Member in the Mental Health Taskforce Report, NHS England has announced an (Chair of the ADASS Informatics Network) investment of £1b by 2020/21. The key question for debate is how do • Vicky Sharrock – Associate Director at Greater Manchester councils’ adult social care services fit into this direction of travel? NHS England are embarking on a big programme on acute mental health Connect (Part of the Greater Manchester Combined Authority) care and have said that social care need to be part of the programme Supported by – – what does this mean in practice? This session will provide delegates • Mark Golledge – Programme Lead for Information and with the opportunity to debate, explore and advocate adult social care’s role in support and treating those in our communities experiencing Technology at the LGA and Alastair Lee – Data and Information a mental health issue, and to share examples of good practice. Manager for Children’s Services, East Sussex County Council.

Main Participants: Chair: Steve Peddie - Operational Director, Social Care and Deputy DASS for Warrington and co-lead of ADASS • Sarah Norman – Chief Executive Dudley Council, Standards and Performance Informatics Network West Midlands Combined Authority Room: Charter 4 • Stephen Chandler – ADASS lead on Mental Health, Director of Adult Social Services Somerset County Council Feedback link: http://bit.ly/ncas_wp5 • Jonathan Marron – Director of Community Mental Health and 7 day service, Department of Health WP6 – Transition from childhood to adulthood: working better together to support young Chair: David Brindle – Guardian Public Services Editor people with SEND prepare for independence Room: Charter 1 What more can we do to better plan and deliver care and support Feedback link: http://bit.ly/ncas_wp4 that prepares young people for adulthood? When should transition planning start? Can we design lifetime approaches that support WP5 - Transforming Social Care through children and young people with special educational needs and use of information and technology disabilities? Developed in the context of a complex and rapidly evolving policy and practice landscape, NICE guidance for health and social care What role does information and technology play in the delivery of care practitioners aims to help improve the experience for young people by and where is this already making a difference? Where are the benefits focussing on what’s possible and positive for them. Delegates will hear and what is the potential for how information and technology can about exciting work being developed in Enfield with a particular focus support care delivery in the future? There is Government commitment on SEND transitions and how the NICE guidance has been used locally. for better use of information and technology across health and care with a £4.2bn commitment across this Parliament but will, and if so Main Participants: how, will this funding commitment support Local Government and • Katy Evans – Expert by Experience Social Care? Information sharing remains a significant challenge • Niel Niehorster – Head of Integrated Learning to meet the commitment to integration of health and social care Disabilities Service, London Borough of Enfield by 2020 and local areas are being asked to develop Local Digital Roadmaps to support the Sustainability and Transformation Plans. • Janet Leach – Head of Joint Service for Disabled Children, London Borough of Enfield This session will present evidence of where information and • Jane Silvester- Associate Director for Social Care, NICE technology is already making a difference to the lives of citizens and professionals across the country – supporting prevention and early Chair: Peter Hay – Strategic Director for People, Birmingham City Council intervention, supporting effective care coordination and supporting Room: Exchange 11 care professionals working across with both adults and children. Feedback link: http://bit.ly/ncas_wp6

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WEDNESDAY SUB-PLENARY 14.15 – 15.15

WSP4 – Integration – Balancing Main Participants: sustainability with transformation • Dave Hill – ADCS President and Executive Director for Integration continues to be a key policy driver for health and People Commissioning, Essex County Council social care, with the government committed to supporting fuller • Simon Rea - ISOS Partnership integration by 2020. In addition, sustainability and transformation • Ben Bryant - ISOS Partnership plans are driving change including greater integration across • Stuart Gallimore - DCS, East Sussex County Council and Chair the country. The challenge for health and social care leaders ADCS Standards, Performance and Inspection Policy Committe is to plot a clear route to full integration by 2020 that balances the twin demands of financial sustainability and system-wide Chair: Cllr Richard Watts – Leader of the London Borough of transformation at a time when the health and social care system Islington and the Chairman of the LGA’s Children and Young People is under unprecedented financial and demand pressure. Board Room: Charter 1 In this session delegates will hear from key national figures at the forefront of integration and sustainability and transformation Feedback link: http://bit.ly/ncas_wsp5 plans, and discuss how best to promote a place-based preventative approach to health and care in which adult social WSP6 – Grooming, controlling and care is seen as a major component and supported accordingly. coercive behaviour: identifying Main Participants: and addressing the issues

- David Pearson - Corporate Director, Adult Social Care, Health and Coercive and controlling behaviour has recently become a Public Protection and Deputy Chief Executive, Nottinghamshire crime. This behaviour manifests itself in grooming children, County Council, and Nottingham and Nottinghamshire STP Lead in domestic abuse and in safeguarding adults situations. - Sarah Pickup - LGA deputy chief executive The session will commence with a brief overview from Polly - Rob Webster - Chief Executive, South West Yorkshire Partnership Neate about how to identify grooming, controlling and coercive NHS Foundation Trust, and West Yorkshire STP lead behaviour and what those behaviours look like in a variety of Chair: Cllr Linda Thomas – Vice Chair, LGA Community Wellbeing contexts and settings. Drawing upon her extensive experience Board and and Deputy Leader, Bolton as a broadcaster, Jane Garvey will broaden the dialogue between Room: Auditorium Polly, Alison and ADASS to bring out some of the policy and response tensions between child protection imperative and Feedback link: http://bit.ly/ncas_wsp4 approaches to tackling domestic abuse and to safeguarding adults. In doing so, Alison Michalska will also reflect upon the WSP5 – Models of Intervention early findings from the joint inspectorates’ targeted inspection in Children’s Social Care of a small number of local areas looking at the effectiveness of multi-agency responses to domestic abuse and ADASS will We have seen children’s trusts imposed in Slough and Doncaster, Kingston and the Isle of Wight have received reflect on a forthcoming guide for social workers in identifying formal sector-led support, while elsewhere the Department and addressing coercive and controlling behaviours. of Education has imposed an increasing number of Children’s Main Participants: Commissioners. A number of other councils have improvement board in place, either imposed by the DfE or council-led. • Polly Neate – Chief Executive, Women’s Aid It is timely therefore to look at the impact that different • Alison Michalska - ADCS Vice President and Corporate structural models have had on the delivery of children’s Director for Children and Adults, Nottingham City Council services; have they been beneficial for the councils that have • ADASS Safeguarding adults lead employed them (or were compelled to employ them)? Chair: Jane Garvey (Broadcaster) In this session delegates will be able to hear from councils who Room: Exchange 8/9/10 have been subject to different models of intervention in children’s services and discuss what has and hasn’t worked and why. Feedback link: http://bit.ly/ncas_wsp6

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WEDNESDAY POLICY SESSIONS 15.45 – 16.45 WP7 – 21st Century Solutions WP8 – Transforming Care: How – 20th Century Services life can be improved

Local Authorities across the Country are grappling with how This session will hear from Lucy, an inpatient for many years, to meet increasing demand at a time of unprecedented alongside her mum, Michelle. We will also her from those pressure on budgets. This session will look at the who worked together with them to support a successful move response in two very different councils, Thurrock Unitary into the community, through a process of empowerment. Authority and Essex County Council, to this challenge. Leading organisations across the health and social care system Both Councils have an approach that delivers, Care Act are committed to transforming care and support for people compliant, outcome-focused solutions based on a series of with a learning disability and / or autism who display behaviour conversations with the adult which are focussed on helping that challenges, including those with a mental health condition. people to meet their needs, remain independent, living Providing an effective response to this programme of work good lives, without long term support from the Council. remains a significant priority and challenge for local areas and local leaders, and is an issue that cuts across both adult and This approach is underpinned by work to develop the assets children’s services, and across local government and health. available within communities. The purpose of this work is to influence the way housing is designed and developed, Included in the session will be an opportunity for wider to shape the market, and, to redesign the existing adult group discussion, helping to inform attendees’ work social care infrastructure so that it is geared to meeting in their own local authorities, with panel members needs as opposed to providing services as a default. from a number of the national delivery partners.

Included in the session will be a consideration of the challenges Main Participants: that both authorities have had to overcome to progress their • Lucy Richards and Michelle Beattie – individual with programmes of work and details of key successes to date. lived experience and her Mum, members of the empowerment steering group for Transforming Care. Main Participants: • Helen Toker-Lester – Joint Planning and • Les Billingham – Head of Adult Social Care and Commissioning Manager, Learning disabilities – Community Development (Thurrock Council) NEW Devon CCG and Devon County Council • Katharine Willmette, Director of Local Delivery • Doreen Kelly – Director, Beyond Limits Adult Operations – Essex County Council • Fiona McMilan-Shields - Head of Transformation (Delivery), Room: Charter 1 Transforming Care Programme, NHS England

Feedback link: http://bit.ly/ncas_wp7 • Ray James - ADASS Immediate Past President

Chair: Helen Sumner – Assistant Director, Transforming Care, LGA Room: Exchange 8/9/10

Feedback link: http://bit.ly/ncas_wp8

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WP9 – Improving the mental health and WP10 – What works in preventing child wellbeing of looked after and adopted abuse and neglect, and what do we children and young people and care leavers know about the effectiveness of the

Improving children and young people’s mental health current ways of protecting children? outcomes by 2020 is a national priority. Transforming Now more than ever it is crucial that the resources available child and adolescent mental health services is vital to support the most vulnerable children are spent on if we are to be able to meet this challenge. interventions and practices that are likely to be effective. This session will explore early findings from a joint-funded Over half of mental health problems in adult life (excluding collaboration between the LGA, EIF and NSPCC which is dementia) start by the age of 14 and 75% by age 18. Children examining the latest evidence about what works in child and young people who are in or on the edge of care are protection, and how this evidence can be used locally to likely to have a complex set of problems which lead to poor inform spending decisions in children’s social care services. health and wellbeing outcomes, both now and in the future. Nearly half of children in care have a mental health issue. As well as reviewing academic literature on what has been shown to be effective for this group of children and families, With a renewed focus on improving health outcomes for this the work has examined child protection systems and practices group e.g. through actions described Future in Mind and the in a small number of local areas in order to understand the Education Select Committee report on the Mental health practices and interventions experienced by children at risk. and well-being of looked after children, this session will It will explore whether practices or procedures found to be provide delegates with an opportunity to hear and discuss the in use are felt to be effective or not, and how far evidence is transformation that is taking place with a group of experts. used in guiding investment decisions. The session will outline This includes the work that is in hand to improve outcomes in policy and practice messages emerging from the research delivering high quality mental health support through multi- and invite comments and responses from the sector. disciplinary teams and some of the excellent practice set out in Local Transformation Plans. Discussion will also include the Main Participants: work of the Expert Reference Group on the Mental Health • Donna Molloy – Director in Dissemination, of Children in Care, Adopted Children and Care Leavers Early Intervention Foundation Main Participants: • Dez Holmes – Research in Practice • Alison O’Sullivan – Co-chair, Expert Reference Group • Edwina Grant – National Children’s Services Advisor, LGA on the Mental Health of Children in Care Chair: Cllr Liz Green – Deputy Chair, • Professor Jonathan Green – Professor of Child and LGA Children and Young People Board Adolescent Psychiatry University of Manchester Room: Charter 3 • Wendy Labatto – Clinician Manager / Systemic psychotherapist, Bounds Green Health Centre, Haringey Feedback link: http://bit.ly/ncas_wp10

Chair: Shain Wells – Department of Health Room: Charter 2

Feedback link: http://bit.ly/ncas_wp9

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WP11 – High Challenge and High Support: WP12 - Supported Housing how restorative practice and working WITH can support improvement Supported housing provides a way to enable vulnerable people to live independently in the community. Government has A number of local authorities are addressing improvement not announced that their plans in introduce the Local Housing simply by changing structures or processes, but through a whole Allowance cap to housing benefit for supported rents have been system approach focused on relationships and using the principles put on hold until 2019, when they want to introduce a new of restorative practice. Restorative approaches to conflict funding model for the sector. This new funding model is likely to resolution are not new, however local leaders are transforming involve a ring-fenced grant going to councils to enable them to services by building an underpinning ethos of ‘making things commission – and hence cover the additional cost of supported right’ at family, community and organisational level. housing above the capped housing benefit, as well as having oversight of quality, provision and demand – supported housing The panel will discuss the evidence around developing a common in their area. The aim is to create an environment for greater approach to social responsibility and shared accountability. integration across housing, health and care. There are bound to be They will also share their learning of applying these principles new opportunities and risks associated with this move – possible to local authority improvement activity and reflections on how new duties, a separation of long-term homes and short-term crisis relationships are at the heart of enabling culture change. accommodation, new funding streams, new ways of working, Main Participants: how to provide certainty for providers to enable them to maintain existing properties and develop new ones, and so forth. • Mark Finnis - Mark Finnis Training and Consultancy • Susannah Bowyer – Research in Practice This ‘hot topic’ session will give delegates the opportunity to hear first-hand the Government’s proposals and discuss, debate Chair: Rachael Wardell, West Berkshire Council and Steve Walker, and question the opportunities and risks for adult social care, Leeds City Council helping to influence the development of the new funding model. Room: Charter 4 Main Participants: Feedback link: http://bit.ly/ncas_wp11 • Sue Ramsden – Policy Lead, National Housing Federation • John Hall – Deputy Director, Homelessness and Support, DCLG • Ben Harrison - Head of Housing United Response and representing LD Voices • Alan Adams – Executive Director for Children, Houseing and Adult Services, LB Hounslow, ADASS Housing Lead

Chair: Cllr Linda Thomas – Vice Chair, LGA Community Wellbeing Board and Deputy Leader, Bolton Room: Exchange 11

Feedback link: http://bit.ly/ncas_12

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WEDNESDAY EVENING FRINGE MEETINGS 17.45 – 19.15 Capita

Workshop & drinks reception: Reducing demand and delivering social care in a digital world

Join Capita’s interactive workshop and drinks reception, ‘reducing demand and delivering social care in a digital world.’ Together with Southampton City Council, West Sussex County Council and Choose Care we will be discussing:

• Proven ways to reduce social care assessment backlogs and demand • Giving users single access points for triage and initial assessments • ChooseCare - exploring the complete care management hub for citizens to manage their own care provision • The disabled facilities grants enhanced advice and adaption service at Barnet Council

Come prepared to get involved in the discussion, take part in the ‘ideas exchange’ and network with your peers over complimentary drinks and canapes.

The workshop will not only share best practice but will hear from social care professionals and organisations that are leading the way in using insight, technology and service re-design to manage demand on services and offer better access to care at a time of increased demand and pressure on budgets.

Please feel free to drop in; we very much look forward to seeing you there. For enquiries, please contact Hayley Watson at [email protected] or on 07515 187 679.

Room: Exchange 11

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THURSDAY 3 NOVEMBER 2016

Time Programme Location

08.00 – 09.00 Breakfast meetings Alzheimers – see page 32 Exchange 11 09.00 – 10.00 Policy Sessions x 5 – see pages 33 to 35 10.00 – 10.30 Refreshments Exhibition 10.30 – 11.15 Plenary 2 – opposition spokes people Auditorium Emma Lewell-Buck MP - Shadow Minister for Children and Families Barbara Keeley MP - Shadow Minister for Mental Health and Social Care Chairs: Cllr Richard Watts, Chairman LGA Children and Young Peoples Board and Cllr Linda Thomas, Vice Chair LGA Community Wellbeing Board and Deputy Leader, Bolton 11.15 – 12.15 Plenary 3 – David Mowat MP - Parliamentary Under Secretary of State for Community, Auditorium Health and Care in the Department of Health Chair: Margaret Willcox, ADASS Vice President, with Cllr Izzi Seccombe and Chair of the LGA’s Community Wellbeing Board 12.15 – 13.15 Lunch Exhibition 13.15 – 14.15 Policy Sessions x 5 – see pages 36 to 38 14.15 - 15.15 Sub Plenary Sessions x 2 - page 39 15.15 – 15.45 Refreshments Exhibition 15.45 – 16.30 Plenary 4 – Edward Timpson MP – Children’s Minister Auditorium Chair: Dave Hill, ADCS Presient and Executive Director People Commissioning, Essex County Council, with Cllr RIchard Watts, Chairman LGA Children and Young Peoples Board and Leader LB of Islington (First Response) 16.30 - 17.30 Meetings (closed) and Fringe Events - page 40 ADCS meeting Charter 1 LGA meeting with lead Adult Members Charter 3 LGA meeting with lead Children’s Members Exchange 8/9/10 ADASS and Partners – a Social Movement for Social Care - OPEN TO ALL Charter 2 17.15 – 18.30 Drinks Reception Exhibition 17.15 – 18:45 Evening Fringe Meetings - OPEN TO ALL - page 41 and 42 Macmillan Cancer Research Exchange 1 NHS Digital Exchange 11 Core Assets Charter 4 19.00 Guardian Quiz Artisan, Avenue North

Plenary 2 - Opposition Spokespersons Plenary 4 - Minister (Children’s) Edward Timpson MP Feedback link: http://bit.ly/ncas_t2 Plenary 3 - David Mowat MP Feedback link: http://bit.ly/ncas_t5

Feedback link: http://bit.ly/ncas_t3

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THURSDAY BREAKFAST MEETING 08.00 - 09.00 Alzheimer Society: Responding to the Dementia Challenge - delivering meaningful dementia care

Two-thirds of people with dementia live in the community. 70% of those in residential care have dementia. There are over 670,000 informal carers providing vital support to their loved ones and close family. Accessing quality and timely social care is essential for people affected by dementia to maintain their independence and reduce social isolation and loneliness. In doing so, this reduces their reliance on high-cost statutory services and importantly improves their quality of life.

This session will hear from leaders from across health and social care about effective ways to respond to the dementia challenge and examples of innovation and best practice in the delivery of dementia services. It will explore the opportunity that the integration of health and social care and Sustainability Transformation Plans, can bring to truly transform dementia care and support for the better.

We will also hear about examples of good quality post-diagnosis support providing timely and effective community support to enable independence and living longer at home, as well as how dementia friendly communities and Dementia Friends are changing the way local communities think and act about dementia.

Chair: Jeremy Hughes, Chief Executive, Alzheimer’s Society

Speakers: • Shelagh Robinson, Dementia User Involvement Programme Advisor • Ray James, Director of Health Housing & Adult Social Care, Enfield Council and Immediate Past President of ADASS • Professor Maxine Power, Chief Executive, Haelo, Salford Royal NHS Trust and Dementia United • Dr Charles Alessi, Senior Advisor, Public Health England • Kathryn Smith, Director of Operations, Alzheimer’s Society

Room: Exchange 11

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THURSDAY POLICY SESSIONS 09.00 – 10.00 TP1 – The Strategic Use of Data as Business TP2 – Life chances and family stability

Intelligence for Service Improvement The previous Prime Minister, David Cameron, announced the Adoption – Business Intelligence as a development of a “life chances” strategy in January 2016. The Strategic Tool for Service Improvement. new Prime Minister, Theresa May, placed a similar emphasis We shall share a business intelligence model which provides on tackling social injustice in her maiden speech. Discussions new insight and knowledge upon adoption highlighting are already underway across national and local government where your “pinch points” are allowing you to adjust about what this means in practice, with a wide variety of both policy and practice to secure improvement. views about what an effective life changes strategy could and should look like. Family stability is often at the heart of The model separates out your legacy cases from core data these discussions, particularly for those with young children, which allows a more informed discussion both internal and influenced by our growing understanding of the negative with Ofsted, not afforded by the limited national scorecard. Key consequences of poverty and instability in the early years. thresholds are able to be predicted as part of the discussion with and without legacy cases adding value to the discussion. The pressures and influences on stability are, of course, diverse We shall discus the changes in policy and practice that Calderdale and often complex. This session will explore effective local experienced as a result of this model and are happy to share the approaches to promoting stability against the backdrop of model with all. We shall discuss round table your own experiences considerable pressures on funding for early intervention. and issues to help inform any improvements or alternatives Donna Molloy, Early Intervention Foundation and www.gov.uk/government/publications/adoption-scorecards Clare Burrell / Jenny Andrews will discuss developing Supporting local authorities in school work on parenting and relationship support. improvement and quality assurance Megan Jarvie, FCT will discuss the benefits of integrating local Every local authority is a member of NCER, so all local authorities services more effectively around low income households, with a already have access to NCER products. Increasingly the aim particular emphasis on access to high quality, affordable childcare. is for NCER products to be usable directly by senior managers in local authorities and schools, with an emphasis on ease of Main participants: use, high quality infographics, and customised analysis. • Donna Molloy – Director of Dissemination, Analytical tools are provided that enable education Early Intervention Foundation leaders and managers to dig beneath the surface and to • Laura McAvoy – Strategy Manager – Family ask their own questions – creating new intelligence. Support, Hertfordshire County Council The seminar will include both a whistle-stop tour of what is • Clare Burrell – Head of Commissioning – available and a discussion of new products and functionality Vulnerable People, Essex County Council in the light of the ever-changing education landscape, • Megan Jarvie – Head of Policy, Family and Childcare Trust including an exciting new product to support the education of children in care www.angelsolutions.co.uk/partners/ncer/ Chair: Cllr Roy Perry Room: Chapter 2 Main Participants: • Andrew Ramsay – Chair ADCS National Performance Feedback link: http://bit.ly/ncas_tp2 & Information Management Group • Graham Mozley – Calderdale MBC • John Freeman CBE – Chair NCER Chair: Stuart Gallimore - Chair ADCS Standards, Performance and Inspection Committee, DCS East Sussex Room: Charter 1

Feedback link: http://bit.ly/ncas_tp1

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TP3 – A sustainable future for Adult TP4 – Caring for and housing an Care? Evidence and Choices ageing population – challenges and

The session will present the findings of a major research opportunities for adult social care project on what has happened to social care for older people One of the most challenging aspects of the provision of adult over the last five years in the context of cuts to local authority social care services is our increasing older population; and that funding. It draws on national data and evidence and fieldwork while life-expectancy may have increased, healthy life expectancy in four local authority and health systems from across hasn’t. Additionally, there are growing concerns about the England and assesses the implications for councils, providers, financial and community impact of high-need degenerative the NHS and not least older people and their families. conditions that mainly affect older people, such as Dementia. The Care Act identified housing as integral to health and The session will include examples of how local authorities have care, and at NCASC last year, the LGA launched its report into managed the pressures on budgets and services across the whole integration of health, care and housing. Housing that enables spectrum of adult social care, drawing on the work of the LGA good health, supports car needs, and allows an older person to Adult Social Care and Learning Disability Efficiency programmes. live in their home as long as possible is the ideal many councils are striving to achieve. However, there are significant issues The session will conclude with an interactive discussion about regarding practically, cost, availability of housing, appropriate the options and choices for how the adult social care system types of housing, policy changes to supported housing, and could operate and develop over the next five years. How the interface between care and housing for older people. far is integration with health the solution? Should there be a clearer, national led ‘offer’ to the public about who does This session will present the results of the LGA Housing what and who pays for care? What are the prospects for a Commission’s theme on older people, with an in-depth look at the more sustainable funding settlement? Can the Care Act be success of ExtraCare’s £200m programme to open five retirement delivered without one and if so should some of its provisions be villages with Birmingham City Council, with their focus on health, revisited so expectations are better aligned with resources? community and integration and housing release. It will look at the contribution supported housing, and particularly Extra Care, Further information about the research project can be makes to supporting the efficiencies required by local authorities found here http://www.kingsfund.org.uk/projects/ and Directors of Adult Social Services. It will also look at the role sustainability-social-care-services and the LGA Efficiency of adaptation in existing properties and showcase examples of programme here http://www.local.gov.uk/productivity the community-based and partnership work of the Alzheimer’s Society on supporting older people with Dementia in the home. Main Participants: It will be an opportunity to hear of innovative • Richard Humphries - The King’s Fund approaches and discuss “where next” for the • Professor John Bolton - Advisor to LGA efficiency programme housing and care of our ageing population. • David Pearson - Director of Adult Social Care, Health and Public Protection, Nottinghamshire County Council Main Participants: • Sarah Gibbon - Services Practitioner, Darlington • George McNamara – Head of Policy and Public Affairs, Alzheimer’s Society Chair: David Brindle - Public Services Editor, The Guardian • Angela Bradford - Commissioning and Room: Exchange 8/9/10 Healthy Lifestyle Director, ExtraCare Feedback link: http://bit.ly/ncas_tp3 • Millie Gobbinsingh - Extracare resident at Birmingham’s Pannel Croft Village, Newtown • Mayor Kate Allsop - Deputy Chair LGA Community Wellbeing Board and Mayor of Mansfield • Neil Revely – ADASS Associate and past Housing Policy Lead

Chair: Mayor Kate Allsop, VIce Chair LGA Community Wellbeing Board and Mayor of Mansfield Room: Charter 3

Feedback link: http://bit.ly/ncas_tp4

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TP5 – Tackling radicalisation and preventing extremism in schools

The Counter-Terrorism and Security Act 2015 placed a new legal duty on schools and local authorities to “prevent people from being drawn into terrorism”, with supporting regulations setting out new responsibilities for “frontline workers” in public bodies, including schools, to challenge extremism.

This is an unfamiliar duty for many headteachers, but a number of councils have been working closely with local schools on this agenda for some time. This session will hear from speakers with particular experience in tackling radicalisation and preventing extremism, highlighting the different forms that radicalisation can take and the diversity of responses that councils and schools can take to protect learners.

Main Participants: • John Edwards – Director of Education and Skills, Manchester City Council • Eleanor Schooling – National Director, Social Care OFSTED • Ian Fenn - Headteacher Burnage Academy for Boys

Chair: Cllr Gillian Ford – Deputy Chair, LGA Children and Young People Board Room: Charter 4

Feedback link: http://bit.ly/ncas_tp5

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THURSDAY POLICY SESSIONS 13.15 – 14.15 TP6 – Integrated commissioning TP7 – The Educational Progress of for prevention: Lessons Looked After Children in England: learned from Hertfordshire and Linking Care and Education

Nottinghamshire vanguards At the end of 2015 the Rees Centre and the University of The session will focus on how joint working between health Bristol published a fascinating study on the attainment of and care commissioners and providers can: personalise children in care which strongly suggested that care offers care prevent the necessity for more intensive care and; a protective factor, with early admission to care being sustain the care market. It will share lessons from vanguards associated with consistently better educational outcomes. in Hertfordshire and Nottinghamshire, set within the Researchers also found that care benefits those admitted into context of the Sustainability and Transformation Plans. the system later but it cannot fully reverse the damage that has already been done in terms of early neglect or trauma. The Hertfordshire care home vanguard has enhanced the skills of care home staff through a package of education and training. Building on the findings of this important research ADCS, NCER The vanguard has also developed a dedicated multi-disciplinary and NAVSH have worked together to develop a more sophisticated team for care homes (including GPs, nurse and geriatricians) way of measuring the progress and attainment of children in that works with homes to support residents. Hospital care. A new national tracking tool will launch this year, this will admissions from the care homes have dropped significantly. enable local authorities to work with schools to set ambitious but appropriate educational targets for every child in care and The Mid-Nottinghamshire Better Together vanguard aims to provide them with the support they need to achieve them. move away from a predominantly reactive hospital-based system of urgent care, to one of home-based proactive care. The twin aims of this work is improving outcomes for individual The approach seeks to promote independence and where learners and challenging the negative narrative surrounding possible keep people out of residential and nursing care. the care system by demonstrating its true value. Attendees will be invited to discuss how we can collectively raise aspirations The session will include short presentations on the factors for children in care and share their successes more widely that help or hinder commissioning of preventative services. This will include presentations from a GP leader from the Main Participants: Hertfordshire vanguards, vox pop videos from people who • Peter Richmond – Vice-Chair of the National Consortium live in care homes who have benefitted, and presentations for Exam Results (NCER), CLA Project Lead from health and care leads from Nottinghamshire, • Alan Clifton - Virtual School Head, North Main Participants: Yorkshire County Council, Chair of the National Association of Virtual School Heads (NAVSH) • Iain MacBeath – Director of Health and Community Services, Hertfordshire County Council Chair: Debbie Barnes - Director of Children’s Services, • Sharon Davies – Hertfordshire Care Provider Association Lincolnshire County Council and Chair ADCS Educational • David Pearson – Director of Adult Social Care, Health and Achievement Policy Committee the Public Protection, Nottinghamshire County Council Room: Charter 2

• Anthony Berryman – Patients Surgery Group Representative Feedback link: http://bit.ly/ncas_tp9 • Amanda Sullivan – Chief Officer, Mansfield and Ashfield and Newark and Sherwood CCGs

Chair: Tony Hunter – Chief Executive SCIE Room: Exchange 8/9/10

Feedback link: http://bit.ly/ncas_tp8

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TP8 – Bringing systemic thinking to TP9 – The Mental Capacity Act including life in statutory social work: Focus on DoLs: understanding and implementation Practice in three London Boroughs across children’s and adults services

Using systematic techniques of interview and reflecting team The Mental Capacity Act (MCA) 2005 promotes a person- conversation, this session will explore, from different points of centred approach which promotes autonomy and ensures that view, the implementation and impact of Focus on Practice in decisions made on the behalf of those who may lack mental the Triborough (Westminster City Council. London Borough of capacity are made in their best interests and with the least Hammersmith and Fulham and Royal Borough of Kensington possible restriction of freedoms. It is recognised that much and Chelsea). Focus on Practice is our ambitious programme has already been achieved but that more needs to be done for the development of more purposeful practice and effective across the system to fully implement this important crucial interventions with children, young people and their families. piece of legislation in both adults and children’s services. Based on training and development and supported by in- This session will start with an outline of the current context, house clinicians and specialist posts, the boroughs are bringing exploring how the MCA currently applies to children and adult’s about significant chance in our practice and the culture in services. The overly complex Deprivation of Liberty Safeguarding which we practice. The session will explore experiences of (DoLs) – part of the act is under review by the Law Commission. families, clinicians, social work practitioners, senior managers Demographic change as well as a number of high profile legal and others, what we have learned over the last two years, and judgements have extended considerably the number of people what some of the challenges and dilemmas have been. to whom DoLs apply, including young people. The session will Main Participants: provide a chance to reflect on how to build policy and practice • Adrian Bucur - Specialist Practitioner, RBKC to meet growing demand, and what Directors will need to be aware of around this increasingly high profile issue. • Sreety Das - Systemic / Family Psychotherapy, LBHF • Prof Claire Cameron - Thomas Coram It then will provide a unique opportunity to share learning Research Unit, Institute of Education and hear about the tools available to support authorities meet • Andrew Christie - Former Triborough Executive the challenges around implementation. Key representatives Director of Children’s Services from ADASS and ADCS will also offer a chance to shape what resources the sector may need going forward and Chair: Julie Rooke - Focus on Practice Manager, how learning across children and adults can be shared. Triborough Children’s Services Room: Charter 3 Chair: Stephen Chandler - Co-chair of the ADASS Mental Health Drugs and Alcohol Network and Director Feedback link: http://bit.ly/ncas_tp10 of Adult Social Services, Lead Commissioner Adults and Health; Somerset County Council; and

Charlotte Ramsden – Chair ADCS Health, Care and Additional Needs Policy Committee and Strategic Director for Children and Adult Services, Salford City Council Room: Charter 4

Feedback link: http://bit.ly/ncas_tp11

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TP10 – Piggy in the middle – making the team around the social worker more effective and value for money

Social workers are often piggy in the middle, subject to multiple scrutineers. At worst, social workers have to manage the opinion and anxieties of those around them, as well as do the work. At best, risks on complex cases are shared between social workers, their managers and the scrutineers and, as a direct result, social workers are effectively supported, challenged and coached. Our sessions showcases quality improvement programmes with reflections from Ofsted on what inspection shows about quality assurance and how inspection might support best practice. It also suggests what a long-term affordable and sustainable model of quality assurance and improvement could look like. It includes an example of where we have worked in partnership to develop a QA system with an authority in intervention.

Main Participants: • Colette Dutton - Assistant Director, Knowsley Council • Nick McMullen - Senior HMI, Ofsted • Helen Watson - Director of Strategy, Cafcass • Anji Owens – Assistant Director, CafCass

Chair: Anthony Douglas CBE - Chief Executive of Cafcass Room: Chapter 1

Feedback link: http://bit.ly/ncas_tp12

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THURSDAY SUB-PLENARY SESSIONS 14.15 - 15.15 TSP1 – Supporting unaccompanied children TSP2 – Managing and mitigating risks

This session will focus on the high profile local authority in Adult Social Care – what does Sector- support for unaccompanied children already in the UK and Led improvement have to offer? children who are brought to the UK from Europe and around In 2015/16, LGA and ADASS developed a risk self-assessment Syria. Local authorities are accepting transfers via the new toolkit for Directors of Adult Social Care. This session national scheme and resettling children with family members, will focus on how the tool is being used to identify and with over 80% of councils now involved in the direct provision mitigate risks across the country, and on the growing role of care and support for these vulnerable children and young of Sector-Led Improvement (SLI) in supporting councils people. Although a number of key issues remain however, to manage and mitigate the risks they are facing. including the local authorities remaining under significant pressure due to the extremely high number of children and The session will be of particular interest to those with a former relevant children they are continuing to support or leadership role in adult social care locally, regionally and via involvement in the range of programmes supporting nationally. It will include discussion on how the updated tool asylum seeking and refugee families, children and adults. can be used by councils (either individually or regionally) as part of their SLI programmes going forward. This session therefore will be a chance for attendees to discuss key concerns, provide examples on how local authorities and regions The LGA commissioned a review of how the tool is being used are making it work, and the support that will be needed at a local, to share knowledge and learning through difficult times and to regional and national level for local authorities and their partners refresh the original tool. Two DASS representatives will share to build a sustainable and manageable system going forward. their experience of applying the risk toolkit in their Councils; Julie Ogley will describe how it has been used in the Eastern Region Main Participants: as a basis for that region’s actions to mitigate risks and Cath Roff • Dave Hill - ADCS President and Executive DIrector will describe the Yorkshire and Humber experience, including the People Commissioning Essex County Council lessons learnt from a recent LGA peer review on Use of Resources.

Chair: Cllr David Simmons – Chairman, LGA Asylum, Migration and John Jackson, DASS in Oxfordshire, has been looking Refugee Task Group and Deputy Leader and Cabinet Member for specifically at the financial risks faced in adult social care Education and Children’s Services, Hillingdon Council and will present an advisory Risk Tool developed by ADASS Room: Auditorium with CIPFA and share his work to date on supporting councils with particular financial challenges. Feedback link: http://bit.ly/ncas_tp6 The session is chaired by Cathy Kerr, DASS in the London Boroughs of Richmond upon Thames and Wandsworth. Following input from contributors, Cathy will be asking the floor for views on how the tool can be used or adapted for use by councils as part of their SLI programmes going forward.

Main Participants: • John Jackson • Julie Ogley • Cath Roff

Chair: Cathy Kerr Room: Charter 1

Feedback link: http://bit.ly/ncas_tp7

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THURSDAY MEETINGS (CLOSED) AND ADASS SOCIAL MOVEMENT EVENT (OPEN TO ALL) 16.30 – 17.30 Closed Meetings ADCS meeting ADASS and partners – a social

Room: Charter 1 Movement for Social Care Social care provides care, support, and safeguards LGA meeting with lead Children’s Members for those people in our communities who have the highest level of need and for their carers. This closed session, aimed exclusively at children’s lead members attending the conference, presents an excellent opportunity Good care and support transforms lives, helping people to live to engage with Members of the LGA’s Children and Young good lives, or the best they can, in a variety of circumstances. People Board on key issues facing the sector, as well as an It enhances health and wellbeing, increasing independence, opportunity to network with other lead members. Dependent choice and control. It is distinctive, valued and personal. on diary commitments Minister Edward Timpson will attend. An independent YouGov poll indicates that 1 in 3 people Room: Exchange 8/9/10 either receive or are in touch with social care services. The same poll indicated that adult social care was the area LGA meeting with lead Adults Members in which the public would most like to see additional government investment, apart from the NHS. This closed session aimed exclusively at members attending the conference will involve a short presentation from David Mowat, But the need for social care is, in the words of Richard Humphries, a Parliamentary Under Secretary of State at the Department of high, but distant risk. So we all avoid thinking about this essential Health, on his vision and priorities. Members will then have service until we need it, (generally in a crisis situation), or until we a chance to ask questions and share their key challenges need to provide or pay for it for our families. It is not on the radar and opportunities for local leadership of adult social care. of the public in the same way that the NHS is. It is therefore not on politicians’ agenda in the way that the NHS is and the funding Chair: Cllr Izzi Seccombe – Chair of the LGA’s Community issue has been avoided by governments across the board. Wellbeing Board and Leader of Warwickshire County Council Room: Charter 3 The adult social care sector is aiming to address this over a number of years with partners and, we hope, with a wider range of interested bodies and the public more generally. We are working on ‘incubating’ a social movement for social care. We need you to join us!

This fringe session aims to move the movement on a step and engage more widely across the sector and we invite all to join us. Speakers will be brief and come from across the sector but most of all we want to hear from you and to co-produce this with you.

Room: Chapter 2

Feedback link: http://bit.ly/ncas_adass4

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THURSDAY EVENING FRINGE MEETINGS 17.15 – 18.45 Macmillan Cancer Support NHS Digital

Living longer and happier lives: Learning How can the social work role be supported, now and in the from integration in Action in Glasgow future, through use of information and technology?

Come along and hear Macmillan and Glasgow City Council’s NHS Digital, the Social Care Institute for Excellence (SCIE) new innovative approach to whole place community care for and Chief Social Worker for Adults, Lyn Romeo those affected by cancer and other long term conditions. NHS Digital commissioned SCIE and GfK to undertake research This will include discussion on successful partnership working with front line social workers across adult and children’s social care. and data sharing with the NHS and other partners, co-designing The research seeks to understand how social workers currently use services to meet real needs plus making the best of existing information and technology as well as what opportunities there services and assets. We will also cover systems leadership are to improve support in relation to this. It also asks how social and improving resilience and measuring outcomes. workers can more effectively feed into the design of information and technology services that could better support their practice. Discussion will be based around how we are using this learning and working with other authorities across England and This session presents the initial research findings and is Scotland and are striving to use a place based approach. being facilitated by Chief Social Worker for Adults, Lyn Romeo. Delegates will have the opportunity to discuss Refreshments will be provided. the research, share their views on the implications and Room: Exchange 1 address questions to NHS Digital, SCIE and Lyn Romeo.

Refreshments will be provided.

NHS Digital is the new trading name for the Health and Social Care Information Centre (HSCIC). We provide ‘Information and Technology for better health and care’

Room: Exchange 11

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Core Assets

Better outcomes, better value: how local government can access £80m of central funding for their social programmes.

Outcomes-based commissioning is already helping to improve the lives of vulnerable children and adults in the UK. That’s why central Government has now made £80m available through the Life Chances Fund to support the roll-out of social impact bonds on a much bigger scale.

In this session, a panel of local government commissioners and specialist provider will discuss how outcomes contracts are helping them deliver more efficient, more effective interventions for looked-after children – by giving delivery organisations more flexibility to adapt and improve their programmes, and by creating stronger performance management incentives.

The panel will also discuss how central Government is actively looking to support the growth of the outcomes-based commissioning model across local Government, notably through the Life Chances Fund (an £80m funding pot which is currently open for applications) and through the launch of the Government Outcomes Lab, which is providing free support to help commissioners understand and develop outcomes contracts.

Participants will include: • Sarah Henry, Head of Intelligence and Performance for Manchester City Council, which has already commissioned four successful outcomes contracts • Alina Sellman of the Centre for Social Impact Bonds, which this year launched the Life Chances Fund, which will contribute to payments for outcomes, and the Government Outcomes Lab, which was recently established to support local government to understand outcomes contracts. • Paul Riley of Core Assets, which is helping Birmingham City Council achieve better outcomes for looked-after children • Andrew Levitt of Bridges Ventures, which is working with a number of local authorities to launch and manage outcomes contracts via the Life Chances Fund.

All attendees will receive a paper that summarises the development of the outcomes-based commissioning market in the UK – and identifies key policy areas where this approach can be successfully scaled.

Drinks and refreshments will be provided.

Room: Charter 4

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FRIDAY 4 NOVEMBER 2016

Time Programme Location

09.00 – 10.00 Policy Sessions x 6 – see pages 44 to 45

10.00 – 11.00 Plenary 5 – Improving the Health of a Population Auditorium Matthew Swindells, Operation Director (NHSE) and Jon Rouse, Chief Officer of the Greater Manchester Health and Social Care Partnership Chair: Cathy Kerr, Director of Adult Services for Richmond and Wandsworth Councils

11.00 – 11.30 Refreshments Exhibition

11.30 – 12.30 Sub-Plenary Sessions x 3 – see pages 46

12.35 – 13.20 Sub-Plenary Sessions x 2 – see page 47

13.20 Close and Lunch

Plenary 5 - Improving the health of a population

Feedback link: http://bit.ly/ncas_f6

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FRIDAY POLICY SESSIONS 09.00 – 10.00

FP1 – Education Question Time Our session will explore the most cutting edge innovative programmes out there, and how new delivery models Academisation, school funding, term-time holidays: education and partnerships involving different sectors can issues are almost always in the headlines, never more so than make best use of different skills and resources. with publication of the Government’s White Paper, Educational Excellence Everywhere and subsequent Education for All Main Participants: Bill. While the Government has U-turned on plans to force all • Gwynne Raynes - Service Manager of the Children schools to become academies, the Bill will radically alter the in Need Service, City of York Council (incoming) council role in education through the removal of the council • Jaine Crompton - Acting Service Manager, Project Crewe role for school improvement and giving the Secretary of State sweeping powers to direct councils that are considered • Andrew Levitt - Director, Bridges Ventures to be underperforming or ‘unviable’. This session will allow Chair: Kate Wareham - Director of Children’s Social Care, Catch22 delegates to discuss the key challenges facing the education Room: Exchange 8/9/10 sector, including proposals set out in the White Paper and Bill, and what the future holds for the council role in education. Feedback link: http://bit.ly/ncas_fp2

Main Participants: FP3 – Hospital Discharge: Whole System • Valentine Holland Resilience Winter and beyond • Warwick Mansell - Education Author and Journalist The session will focus on a year round approach to system for the Guardian resilience. The session will be chaired by Grainne Siggins and • Debbie Barnes - DCS Lincolnshire County Council and Chair Sarah Mitchell; updating on the national picture, the development of the ADCS Educational Achievement Policy Committee of tools to support local authorities with system resilience, and • Cllr Liz Green - Deputy Chair, LGA Children learning from last year’s partnership approach to supporting and Young Peoples Board whole system resilience. We will hear a Local Authority perspective on how participation in a Care Home Vanguard has Chair: Cllr Richard Watts - Leader LB of Islington Chair LGA impacted on patient flows, hospital and system resilience. Children and Young Peoples Board Room: Charter 1 Main Participants:

Feedback link: http://bit.ly/ncas_fp1 • Sarah Mitchell – Strategic Social Care Advisor ECIP • Viccie Nelson – Programme Director, NHS FP2 – Innovation for Innovation’s Sutton Clinical Commissioning Group sake? How to recognise when new Chair: Grainne Siggins - Policy Lead ADASS approaches are needed and when Room: Charter 2 to protect existing programmes Feedback link: http://bit.ly/ncas_fp3 At a time when the Government is considering reforms to children’s social care, we highlight the innovative practice already being tested and delivered that can inform the debate about how best to improve outcomes for children, young people and families

As part of this, we’ll hear from experts running some of the most innovative programmes out there, delivered by the City of York Council’s Child in Need Service and those funded by the Department for Education’s innovation fund, such as Catch22’s Project Crewe. We’ll also hear from the expert social investors funding some of these programmes.

The National Children and Adult Services Conference 2016 45

FP4 – The Local Authority role in The session will focus on identifying practical steps we can improving quality in care take together to deliver and implement the suggestions for improvement received from carers and stakeholders through the Barnet has a strong track record in working with the whole Department’s recent Call for Evidence; what the hurdles might care sector to promote improvement, learning from local best be; and how central government can best support local systems practice and in effectively supporting struggling providers to deliver. The outcomes of this discussion will inform further to turn-around performance. With the scrutiny on any non- development of the new strategy and its implementation. statutory services and the unique role and value of local authorities needs to be clear. This session will consider Main Participants: how investment in care quality can be used to the greatest • Gail Scott-Spicer – Carers Trust benefit, stimulating the market to support itself, share good • Helena Herklots – Carers UK practice and sustain wide-spread improvement in quality. • Winifred Hingham You will hear the provider and resident view, be given • Mark Browne – Department of Health practical advice, tools and tips from local authorities, and then have the chance to explore your biggest market Chair: Glen Garrod concerns with colleagues in group discussion to pool Room: Charter 4 learning, spark ideas and make new connections Feedback link: http://bit.ly/ncas_fp5 Main Participants: • Karen Murphy – Assistant Director, LB Barnet FP6 - From Fox Bay to Fangdale Beck: innovation in rural health and social care • Juliana Manjuro – Richmond Fellowship We have all seen ‘Escape to the Country’, read about Herdy Chair: Matthew Kendall - Adults & Communities Director, Shepherd and listened to The Archers but what’s the reality LB Barnet of delivering health and social care in rural areas. Central Room: Charter 3 Bedfordshire, Cumbria / Lancashire, Falkland Islands, Feedback link: http://bit.ly/ncas_fp4 Lincolnshire, North Yorkshire and Somerset are here to talk about how they are innovating to meet some unique challenges FP5 – New National Carers Strategy and to highlight the issues facing rural communities. – realising the spirit of the Care Main Participants: Act and Children and Families Act • Ian Bainbridge - Director of Health & Social for Carers and their families Services King Edwards VII Memorial Hospital This session will consider the opportunities presented by the • Patricia Coker – Central Bedfordshire development of a new, cross-government national Carers • Robin Bellamy – Lincolnshire Strategy to deliver and fully realise the spirit of Care Act 2014 • Jon Boswell and Children and Families Act 2014 for Carers and their families. Chair: Richard Webb – Corporate Director Health and Following introductory comments from the Panel on Adult Services, North Yorkshire County Council. the forthcoming strategy – focussing on what has Stephen Chandler – Director of Adult Social Services / Lead changed for Carers since the Acts came into force and Commissioner Health and Care, Somerset County Council. what Carers would like to see from the Strategy, there will be a chaired discussion on the topics of: Room: Exchange 11 • How we collectively support carers through information, Feedback link: http://bit.ly/ncas_fp6 prevention and early intervention; and • Supporting joined up working between Health and Social Care

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FRIDAY SUB-PLENARY 11.30 – 12.30 FSP1 – Schools Commissioner FSP3 – Social Work in the 21st Century

– Sir David Carter This session will be a facilitated conversation between the leaders Main Participants: of ADCS and ADASS about the impact of social conditions on social • Sir David Carter work. The conversation will touch briefly upon current policy and regulatory developments that are increasingly dividing what has Chair: Debbie Barnes - Director of Childrens Services, Lincolnshire been a single profession into specialists, limited the opportunities County Council and Chair ADCS Educational Achievement Policy that social workers have to gain a breadth of experience Committee ( with Cllr Richard Watts, Chairman of LGA Children and across several domains of social work practice. Professional Young Peoples Board and Leader of London Borough of Islington, leaders will discuss how councils can create the conditions in doing first response) which social work can thrive in the face of persistently rising Room: Auditorium demand, diminishing budgets and increased complexity of casework which is driven by social policy factors that are out Feedback link: http://bit.ly/ncas_fsp1 of the control of councils e.g. welfare reform, lack of affordable housing, insufficiency of mental health services and so on. FSP2 – Improved or imperilled? The state of adult social care funding Main Participants:

The 2015 Spending Review provided welcome recognition by • Dave Hill - ADCS President and Executive Director for Government of both the importance of adult social care and People Commissioning Essex County Council. support, and the pressures facing the system. The social care • Margaret Willcox - ADASS Vice President council tax precept, along with extra funding for social care • Lyn Romeo – CSW Chief Social Worker (adults) - Facilitator included in the ‘improved Better Care Fund’, are tangible and positive developments that will bring desperately-needed Room: Charter 1 additional funding to adult services departments. But is this Feedback link: http://bit.ly/ncas_fsp3 enough in the face of rising needs, increasing costs, concerns about the viability of the provider market and an ever-shrinking capacity to make further savings? This session will bring together senior sector figures to consider the state of adult social care funding, the multitude of pressures facing the sector, and their implications for the ability of councils to deliver the kind of care and support system we all wish to see in place in our communities. It will look back on the 2015 Spending Review and look forward to the remaining years of the Parliament to reflect on what more needs to be done to secure a sustainable settlement for one of our most vital public services.

Main Participants: • Cllr Izzi Seccombe – Leader of Warwickshire County Council and Chair of the LGA’s Community Wellbeing Board • Ray James – Director of Health, Housing and Adult Social Care, London Borough of Enfield • Vicky McDermott, Chief Executive of the Papworth Trust and Chair of the Care and Support Alliance

Chair: David Brindle - Public Services Editor, The Guardian Room: Exchange 8/9/10

Feedback link: http://bit.ly/ncas_fsp2

The National Children and Adult Services Conference 2016 47

FRIDAY SUB-PLENARY 12.35 – 13.20 FSP4 – Adult social care: Quality matters FSP5 – Ofsted Inspection – what replaced

In May, CQC published its 2016-21 strategy and in October the Single Inspection Framework it published State of Care, the annual report to Parliament This session will provide timely opportunity to discuss Ofsted’s which sets out the latest quality assessments for hospitals, plans to replace the Single Inspection Framework, which will primary care, mental health and adult social care services. be introduced in early 2018. Delegates will hear more about the form of the proposed new framework and how it will fit Andrea Sutcliffe, Chief Inspector of Adult Social Care, will in with the wider suite of Ofsted inspections, including Joint share with delegates the quality findings for adult social Targeted Area Inspections and the inspect of SEND provision. care and what the CQC strategy means for the sector. There will be an opportunity to discuss with Ofsted how the What is CQC’s role in quality, and how can the regulator, new inspection can drive improvement in children’s service and providers, staff and commissioners work together in a how this can work with sector-led improvement. It will also be challenging environment, listening and responding to the an opportunity to explore how future models of inspection are voice of people who use care, their families and carers? future-proofed to address the changing landscape of children’s Andrea will be joined by ADASS, and hopefully by a care social care (delegation of functions, innovations projects, provider to share their experiences and contribution to quality direction by the Secretary of State and devolution / City Deals). in commissioning, safeguarding and service provision. This Main Participants: session is perfectly timed to hear the latest findings on care • Eleanor Schooling - National Director quality in adult social care, and to debate the future. • Lisa Pascoe Main Participants: • Cllr David Simmons - Deputy Lead and Cabinet Leader for • Andrea Sutcliffe – Chief Inspector of Adult Social Care, CQC Education and Childrens Services, Hillingdon Council • Matthew Kendall – Adults and Communities Chair: Alison Michalska – Vice President ADCS and Corporate Director, London Borough of Barnet Director Children and Adults, Nottingham Chair: Margaret Willcox- Vice-President, ADASS Room: Charter 1 Room: Auditorium Feedback link: http://bit.ly/ncas_fsp5 Feedback link: http://bit.ly/ncas_fsp4

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NATIONAL CHILDREN & ADULT SERVICES 2016 2 - 4 NOVEMBER 2016

2 - 4 November 2016 50 EXHIBITOR LIST Company Stand Company Stand Achieving for Children A12 Medequip B20 ACS Social Care A6 National Institute for Health & Care Excellence (NICE) A8 Adam E22 Newton Europe D26 ADL Smartcare C32 NHS Digital C43 Agilisys Care C45 NHS England E24 Alzheimer’s Society D18 Northgate Public Services D10 apetito E20 OLM Systems E14 Azeus UK E26 Open Objects - Idox B21 BASW / Winterburn Media D37 PCG Care Solutions A18 Capita One B14 Peopletoo B4 Care Quality Commission (CQC) A14 Pi Care and Health D2 CM2000 C16 Quality Assured Projects E21 Coalition for Collaborative Care B28 RedQuadrant D1 College of Occupational Therapists A22 Research in Practice / Research in Practice for Adults A2 Common Thread Group C28 RNIB C24 COMPASS events publishing and training A26 Servelec Corelogic C42 Department of Health E30 Shared Lives Plus E28 everyLIFE Technologies B30 Skills for Care D20 FACE Recording & Measurement Systems C30 Skylakes Social Work E12 Finders International C14 Social Care Institute For Excellence (SCIE) D22 Five Rivers Child Care C12 Sport England C18 HC-One D32 The British Association of Social Workers D34 Hugh Symons Information Management A10 The Guardian A20 Human Support Group D6 The MJ B26 IBM Watson Health A24 The Open University B22 Information Governance Alliance (IGA) D35 The Richardson Partnership for Care A16 Liquidlogic C26 Think Local Act Personal (TLAP) B24 Local Government Association C10 Tunstall Healthcare (UK) D14 Me Learning D12 Welbeing Telecare D8 Mears Group D24 Younifi D30 EXHIBITORS - NCAS 2016 Achieving for Children adam A12 E22 www.achievingforchildren.org.uk www.adamcare.co.uk Achieving for Children - champions children and families. As a social With the pressure to ‘get things done’, it’s easy to lose sight of the individuals in enterprise, we can take a business approach to delivering our social aims. the commissioning process. That’s why councils work with us. From managing We have the independence and flexibility to tailor innovative solutions the end-to-end process of identifying need, commissioning individual services, to the needs of young people and their families, whilst maintaining our managing contracts, payment and performance of the market, we give you the strong bond and deep commitment to society and public service. tools you need to deliver the outcomes for individuals without the strain.

ACS Social Care ADL Smartcare Limited A6 C32 www.caritasrecruitment.com www.adlsmartcare.com Social Services Consulting Specialists ADL Smartcare help health/social care partners to effectively manage and ACS Social Care is a specialist social services consultancy, offering local even reduce their rising costs of caring for an older population. We do this authorities a single source for a range of bespoke consulting services. Our by helping your service users/patients understand at an individual level approach is to select experts from our extensive network of associates how to live better for longer. We also provide you insight into how your local (senior professionals from the social services sector) to undertake specific population is ageing, and the effectiveness of local interventions. Stand C32 diagnostics, or manage defined projects, on behalf of our clients.

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Agilisys Care Capita One C45 B14 www.agilisys.co.uk www.capita-one.co.uk Agilisys, an employee-owned organisation, delivers success through Capita One is the leading supplier of information systems, trusted to deliver innovation, working with public sector partners to help them transform holistic, fully integrated systems to safeguard the most vulnerable. With increasing services making a real difference to millions of people across the UK. pressure on social care, it’s more critical than ever to transform how those services Combining our knowledge of health and social care with technology expertise, are delivered. That’s why we’re leading a new way of thinking about social care Agilisys Care enables citizens to self-help & supports intelligent demand and technology. Visit us to see our innovative and intuitive social care solutions. management; re-focusing funding to help those who need it most. Care Quality Commission (CQC) Alzheimer’s Society A14 D18 www.cqc.org.uk www.alzheimers.org.uk The CQC is the independent regulator of health and social care in England. We Alzheimer’s Society is the UK ‘s leading support and research charity for people make sure health and social care services provide people with safe, effective, with dementia, their families and carers. We provide information and support caring, well-led and responsive care, and we encourage care services to to people with dementia and their carers through our publications, National improve. We monitor, inspect and regulate services to make sure they meet Dementia Helpline, website, and local services. We also fund a programme of fundamental standards of quality and safety and publish what we find. research into the cause, cure and prevention of dementia and the care received. CM2000 apetito C16 E20 www.cm2000.uk www.apetito.co.uk CM2000 is market leader in the provision of software solutions developed apetito is the UK’s leading food producer for the health and social care to meet the needs of the health and care sectors. CM2000’s patented, sector - serving some of the most vulnerable people in society. We produce award-winning services include visit verification, outcomes recording, great food that enhances health and well-being, work in an ethical and scheduling, business intelligence and financial management. Join us on sustainable manner and with a passion to make a real difference. stand this year to discover more about our exciting new market shaping and quality assessment solution developed for ADASS Eastern region. Azeus UK E26 Coalition for Collaborative Care www.azeuscare.co.uk B28 AzeusCare, provided by Azeus UK, is an innovative and highly flexible www.coalitionforcollaborativecare.org.uk case management system. Easy to use and compliant to the UK Care Act, The Coalition for Collaborative Care wants to create a better deal for AzeusCare brings together caseworkers, service users, their families and people with long-term conditions. We are a partnership of national service providers with the objectives of enhancing interaction, providing a organisations, bringing together decision-makers, front-line staff, people secure recording environment and facilitating ease of access to records. and communities to grow a powerful movement for change through the three Cs - better Conversations, strong Communities and Co-production. BASW / Winterburn Media D37 College of Occupational Therapists www.basw.co.uk/jobs A22 www.cot.co.uk The monthly members magazine Professional Social Work/basw.co.uk. We are the UK’s only professional body for occupational therapists, with over 31,000 members. We set professional standards and provide leadership, guidance Editorial enquiries – meet the editor. and information relating to practice delivery and service improvement. Visit our Use PSW to communicate with the BASW members – now over 20,000 members. stand to learn how occupational therapy can deliver the key concepts and duties of the Care Act 2014, and about our Improving Lives, Saving Money campaign. Tell BASW members about your new recruitment initiatives. Book specially reduced “Conference Rates” for solving your social work recruitment difficulties. Use www. basw.co.uk/jobs, to recruit. Use ebulletins to communicate with social workers.

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Common Thread Group Finders International C28 C14 www.commonthreadgroup.com www.findersinternational.co.uk Established in 1997 Finders International is a firm of professional probate Common Thread care for society’s most challenging and vulnerable young people. genealogists. Also, known as ‘Heir Hunters’ they are a main firm on the BBC1 TV programme of the same name. Finders provides FREE next of kin tracing Our services include: Therapeutic Residential Care • Residential and Day services to the public sector and is committed to providing a no-nonsense, Education • Consultancy - recruitment, leadership, personal development fast, friendly service whilst ensuring the highest standards are maintained. • Specialist Training, NLP, Attachment, Creative Supervision Five Rivers Child Care Ltd Our mission is to lead in the creation and provision of innovative healing environments for children and young people who have been hurt by trauma, neglect and abuse. C12 www.five-rivers.org COMPASS events publishing and training Five Rivers, a Social Enterprise, works with vulnerable children in need of specialist A26 care. Founded in 1989, we provide: Fostering, Residential, Clinical and Education www.compassjobsfair.com Services. Over 27 years we have entered into partnerships with Local Authorities COMPASS is a media and communications company with 40 years’ sector to develop a needs-led focus to ensure we provide the right placement first time. knowledge. Specialising in events, marketing and publishing for the health We offer singleton, group living, emergency and therapeutic placements. and care sector, we organise three highly successful annual events around the HC-One country and publish COMPASS, the annual guide to social work and social care. Talk to us about how to use our sector experience to deliver your message. D32 www.hc-one.co.uk Department of Health HC-One is one of the largest independent health and social care E30 providers in the UK, offering residential and nursing care to older www.gov.uk/government/organisations/ people and younger adults with wide ranging needs, including frailty, department-of-health dementia, terminal illness, physical disability and mental illness. The Department of Health (DH) is dedicated to helping people live better Hugh Symons Information Management for longer. We lead, shape and fund health and care in England, making sure people have the support, care and treatment they need to stay A10 well and care well for others. We do this with compassion and respect, www.hsinfoman.co.uk recognising and protecting the dignity of all whom we serve. Hugh Symons specialize in providing secure document scanning services to over 150 Social Care and NHS clients throughout the UK. We have everyLIFE Technologies capacity to scan over 2 million images per day, with all processes in B30 accordance with ISO 9001, ISO 27001, BS 10008 & the IG Toolkit. All staff www.everylifetechnologies.com are DBS vetted to advanced level and premises cleared as PASF. everyLIFE Technologies are the creators of The PASSsystem, the market Human Support Group leading care planning, care notes and eMAR system. Supporting a revolution in homecare and residential care, The PASSsystem is refreshingly, repeatedly D6 referenced by CQC and Care Inspectorate, NHS cited and NICE compliant. www.humansupportgroup.co.uk The Human Support Group which was established in 1998 provides comprehensive FACE Recording & Measurement Systems Ltd integrated care across many parts of the country. We are a people focused business, C30 from our hands on Senior Managers who have local knowledge and experience www.face.eu.com in the areas we serve, to our committed, compassionate Care Assistants/Support Our goal is to transform the way the world uses health and social care information. Workers and nursing professionals who do what they do because they care. Working with over 50 councils to improve quality of care, financial sustainability, IBM Watson Health and health and social care integration. We provide: The UK’s most popular children and adults RAS for personal budgets, Atmolytics, our revolutionary self-service A24 analytics platform, Care Act compliant assessment and support planning toolset. www.ibm.com/watson/health IBM Watson Health is working to enhance, scale and accelerate human expertise across the domains of health and human services to help people live healthier, more productive lives. It is pioneering the use of cognitive technologies that understand, reason and learn to help local authorities, social care, and health unlock the potential of data and analytics to improve service delivery.

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Information Governance Alliance (IGA) National Institute for Health & Care Excellence (NICE) D35 A8 www.hscic.gov.uk/iga www.nice.org.uk The Information Governance Alliance (IGA) is a group of national organisations The National Institute for Health and Care Excellence (NICE) is the independent working together to provide a joined up and consistent approach to the rules organisation responsible for providing national guidance and advice to improve on using information in health and care. The IGA provides authoritative health and social care. Come along to the NICE stand to learn about what we are advice and guidance, supports a national network of local experts and producing in the area of social care and what we can do to help support your work. helps local leaders to develop a culture of safe information sharing through webinars, events and endorsing local examples of good practice. Newton Europe D26 Liquidlogic www.newtoneurope.com C26 Newton works in partnership with local authorities to design and implement www.liquidlogic.co.uk service transformation, guaranteeing results with our contingent fee model. Our Liquidlogic is the fastest growing supplier of software for Local Authority approach focuses on not just identifying opportunities, but also working across the social care services in England. Liquidlogic’s software is built on a organisation to help deliver them. We work collaboratively at all levels transferring modern platform which is flexible, intuitive and secure. Practitioner the knowledge and skills needed to drive and sustain systems, practice and culture. involvement is key to the success of the software and social worker input is regularly sought from both Liquidlogic experts and customers. NHS Digital C43 Local Government Association www.digital.nhs.uk C10 We are the national information and technology partner for the www.local.gov.uk health and care system. Our vision is to harness the power of The Local Government Association (LGA) is the national voice of local information and technology to make health and care better. government. We work with councils to support, promote and improve local government. We aim to influence and set the political agenda on Email: [email protected] the issues that matter to councils and provide a range of programmes Phone: 0300 303 5678 to enable our members to support adults and children. Web: www.digital.nhs.uk

Me Learning NHS England D12 E24 www.melearning.co.uk www.england.nhs.uk We offer over 100 CPD Certified e-learning courses for Health & Social Care, NHS England’s mission is to provide health and high quality care for all, Information Governance, Safeguarding, Care Act and Care Certificate. We also now and for future generations. Our role is the commissioning of health offer systems training for Liquidlogic, Servelec Corelogic and OLM CareFirst. services. We empower and support clinical leaders at every level of the NHS, to make genuinely informed decisions and provide high quality services. Mears Group Northgate Public Services D24 D10 www.mearsgroup.co.uk Mears provides home care services to nearly 40,000 people a week including respite www.northgateps.com care, re-ablement support, domiciliary, live-in and palliative care. Our service is Northgate Public Services is a software and outsourcing business with extensive continually expanding to meet the needs of our elderly population and vulnerable experience in the public sector. Our clients include government agencies, local people. This means we can help people live independently in their homes, for longer. authorities, housing providers, the police and emergency services, hospitals, transport providers and utilities. We help to rethink public service delivery, build Medequip seamless connections and put vital information in the hands of those who need it. B20 www.medequipuk.com Medequip is the UK leading provider of Integrated Community Equipment Service solutions. We supply in excess of 40 local authorities with services that help to effectively deliver on their obligations defined by the Care Act 2014. Using the latest development of our sophisticated TCES and Medequip Way Management Systems we can deliver a complete single source solution for assistive equipment.

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OLM Systems Quality Assured Projects E14 E21 www.olmsystems.com www.qualityassuredprojects.com Celebrating 25 years of growth and innovation. Change in social care has been, and Quality Assured Projects support local authorities by providing social work services remains, the only constant. OLM’s Platform for Care embraces change with fully on a managed outcomes basis. We work in partnership with our clients to deliver integrated, configurable, mobile ready, applications driving the secure collaborative tailored, budgetable solutions for both Children’s and Adults’ Services departments. necessary to meet both current and future requirements for Health and Social Care. We specialise in bespoke projects; our flexibility, expertise and extensive resources allow us to provide support which is specifically tailored to your organisation. Discover: Citizen Engagement and Self Service • Case Management • Commissioning • Safeguarding•Information Sharing RedQuadrant D1 Open Objects - Idox www.redquadrant.com B21 We are RedQuadrant, your partner in transformation of social care. Our goal is to www.openobjects.com make ourselves redundant – by enabling you to make the changes you need. We are Open Objects are leaders in the provision of digital products and services to a passionate team of independent consultants, mentors, coaches and trainers. Our the UK social care and health sector. We care passionately about helping clients choose us for the same reason our people do – we work better, together. our customers navigate the challenges of the transformation era so they can support their local population to live happy and independent lives. Research in Practice / Research in Practice for Adults A2 The Open University www.rip.org.uk / www.ripfa.org.uk B22 Research in Practice and Research in Practice for Adults support professionals www.open.ac.uk across Children’s and Adults’ Services to embed evidence in their work. The Open University works with over 300 social care organisations to offer workforce Our resources are designed to meet different learning styles and needs development which enables staff to progress professionally. And because staff across an organisation. We provide publications, workshops, conferences, continue their work role while they study, they put into practice what they webinars, policy updates and evaluation services, all of which bring learn immediately improving frontline services. Best of all they pay back in together the latest evidence and findings on sector priorities. loyalty and long service the development opportunities you’re giving them. RNIB PCG Care Solutions C24 A18 www.rnib.org.uk/seeandplan www.pcgcaresolutions.com RNIB is concerned that blind and partially sighted people are failing to We are the market leaders and industry specialists in solutions that provide receive vital vision rehabilitation support. We are calling on councils to citizen choice and control. Much more than just technology or software ‘See, Plan and Provide.’ This means that everyone should receive a specialist providers, we work in true partnership with our clients to help empower assessment and have a plan outlining what support they will receive place and enable people to be more independent, improve people’s overall within 28 days. Any agreed support should start within 12 weeks. wellbeing and help build more connected and resilient communities. Servelec Corelogic Peopletoo C42 B4 www.servelec-corelogic.com www.peopletoo.co.uk Servelec Corelogic, part of Servelec Health & Social Care, is the UK’s leading provider Peopletoo are an operational change consultancy providing support to of Adult & Children’s Services social care case management software, integrated organisations across Local Government and Health through the design and with financial management & reporting modules. We work in partnership with local implementation of affordable and outcome focused services. Our practitioner-led authorities to develop solutions that support social care practitioners; empowering design and implementation methodology is well established and our focus on them to be in control of information and encouraging a more joined-up approach. driving measurable financial and qualitative outcomes within implementation phases differentiates Peopletoo from many traditional consultancy offerings. Shared Lives Plus E28 Pi Care and Health www.sharedlivesplus.org.uk D2 Shared Lives Plus is the UK Network for Shared Lives and Homeshare. We represent www.p-i.net Shared Lives schemes, Shared Lives carers, and Homeshare schemes across the UK Using embedded intelligence and data visualisation technology, Pi helps the entire health and social care community, from commissioning to primary care reduce emergency admissions, monitor better care fund, and evaluate risk for 100,000s of patients and users.

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Skills for Care The MJ D20 B26 www.skillsforcare.org.uk www.themj.co.uk Skills for Care helps create a better-led, more skilled and valued adult social The MJ is the UK’s leading weekly magazine for council chief executives and care workforce. We provide practical tools and support to help adult social care their teams of decision-makers in local authorities and allied sectors. It offers organisations in England recruit, develop and lead their workforce. We work with an insider’s view of what’s going on and what people are thinking in today’s related services to ensure dignity and respect are at the heart of service delivery. ever-changing world of local politics – the latest news, comments, in-depth features and interviews, business analysis and the top recruitment vacancies. Skylakes Social Work E12 The Richardson Partnership for Care www.skylakes.co.uk A16 Skylakes directly delivers every part of children’s and adult services, www.careresidential.co.uk providing fully managed remote teams of specialist practitioners. We provide a person-centred approach for rehabilitation, treatment and care for adults with an acquired brain injury or learning difficulties. Our multi-disciplinary Led and managed by directors of service and senior practitioners, Skylakes support team and a unique homely environment contribute to successful outcomes. is uniquely positioned to work in true partnership with social services Established 27 years, we are highly respected in managing different levels of departments. Our services are entirely bespoke to our clients’ needs, from challenging behaviour; our aim is to enable service users to fulfil their potential. piece-work and diagnostics to project work or long-term support. Think Local Act Personal (TLAP) Social Care Institute For Excellence (SCIE) B24 D22 www.thinklocalactpersonal.org.uk www.scie.org.uk Think Local Act Personal (TLAP) is a national partnership of 50+ organisations SCIE is a leading improvement support agency working with adults’, families’ and committed to transforming health and care through personalisation and children’s care and support services across the UK. As well as providing access to free community-based support. Partners include central and local government, guides, research, e-learning and films, we help the care sector to put knowledge NHS, providers & improvement organisations, and people who use services, into practice through our training and consultancy services. Specialist subjects carers and family members. Our work focusses on ensuring people have greater include: integration, safeguarding, provider improvement and children’s services. choice, control and enhanced wellbeing within strong, resilient communities.

Sport England Tunstall Healthcare (UK) Ltd C18 D14 www.sportengland.org uk.tunstall.com We’re here to increase the number of people doing sport and activity – no matter Tunstall Healthcare has been a trusted partner to housing, health and social care what their background, ability or age. We’re working towards building an active providers for 60 years, working with them to deliver pioneering technology enabled nation that caters for everyone. We have been supporting local authority sport care services that transform the experience of individuals and professionals. and physical activity professionals to engage more effectively with commissioners, helping them build relationships and transform services to meet community needs. Welbeing Telecare D8 The British Association of Social Workers www.welbeing.org.uk D34 Welbeing is one of the leading telecare providers in the UK. We work with County www.basw.co.uk Councils, Housing Associations and the NHS in supporting these organisations in “Visit BASW at stand No.D34. BASW is the largest professional association for social the application of assistive technology to their care services. Welbeing provides work in the UK, by joining the Association, you are committing to the values set fully managed service from installation to monitoring to maintenance. out within our Code of Ethics and will enjoy an unravelled range of services and benefits. Join on the day and take advantage of our special membership offer.” Younifi D30 The Guardian www.younifi.co.uk A20 Younifi simplifies many complexities of adult social care. Younifi helps people recruiters.theguardian.com/sectors/government-politics self-manage care and support from the broadest market of local providers. Younifi The Guardian is widely considered to be the world’s leading liberal voice for helps councils facilitate and pay for care through an unrivalled range of financial the public sector. More than just a newspaper, the Guardian can communicate options and 100% real-time visibility. Younifi achieves this through a combination your story through award-winning journalism, dedicated supplements, of technology, outsourced support services and transformational change expertise. bespoke videos, animated creatives, events or recruitment campaigns.

Talk to us about how we can help you tell your story. Call 0203 353 2165 or email [email protected]

2 - 4 November 2016 VisiT The website to read Editor’s Choice articles from every issue free online subscribE Did you know BASW members can subscribe to BJSW at a reduced rate?

To arrange your special offer subscription please contact BASW Membership Department on T: 0121 622 8401 or E: [email protected]

www.bjsw.oxfordjournals.org Vital to councillors, directors, senior officers, directors of public health, policy makers and service managers as well as organisations with responsibilities for children and adults in the statutory, voluntary and private sectors, the conference will include a mix of keynote and ministerial addresses as well as plenary sessions by expert representatives from the adult, children and education sectors. There will also be opportunities to participate in a wide range of workshops and networking sessions. In addition, delegates will be able to visit the exhibition and speak with suppliers and providers of relevant services. #ncasc17 Book your place at www.local.gov.uk/events

20.2_NCAS_ad_v02.indd 1 27/09/2016 12:17 We’re here to help you transform public services.

Compassionate care and reducing We work extensively with the We now offer something new resources seem like impossible NHS, local government, providers, – transformational managed opposites to balance. the DfE, and the whole system services for adult social care. We believe it is possible – we are to help you develop and deliver We supply a dedicated expert idealists and we’ve seen change long-term transformation in team to do assessments and adults and childrens’ care and happen that empowers individuals, reviews and work with you health services. communities, and employees. to redefine your pathways. We’re also realists. We know We know your services, how hard it is to move forward we know citizen needs, As a special offer for NCASC and what it takes. and we focus on delivering 2016, come to stand D1, phone real results on the ground, Frank Curran on 07515 87381 whether it’s a short project or or Benjamin Taylor on 07931 through transformation interims. 317230 for a chat, and we will be happy to offer you a free one-day workshop to identify your most likely areas of deliverable savings.

Further information: [email protected] [email protected]