Delta Lloyd Groep H1 2008

Total Page:16

File Type:pdf, Size:1020Kb

Delta Lloyd Groep H1 2008 PRESS RELEASE Corporate Communications CONTACT TELEPHONE David Brilleslijper (+31) 20 594 44 88 Amsterdam, 30 July 2008 GROSS PREMIUM INCOME UP 29% TO €4.4 BILLION DELTA LLOYD GROUP LEADS PENSIONS MARKET Against the backdrop of challenging economic conditions Delta Lloyd Group achieved gross premium income growth of almost thirty per cent. In the first half of 2008 the Group was again successful in winning group pension contracts for various large companies. The current turbulence in the financial markets is also having an impact on Delta Lloyd Group. However, the Group’s financial position remains robust. According to Executive Board chairman Niek Hoek, “It is specifically now, in today’s difficult financial climate, that Delta Lloyd Group is demonstrating its strength by achieving strong growth in income. The results may be below the record year of 2007, but our financial position in the Dutch insurance market is stronger than ever. The strength of our position means we have every confidence that we will be able to fulfil our ambition of being one of the top three insurers in the Netherlands by 2010.” Financial • Premium income rises 29% to €4.4 billion, primarily due to large pension contracts. • Net result of €138 million. This was lower than in the record year of 2007 (€380 million), owing to the volatile financial markets (rising long-term interest rates and increasing credit spreads). • Solvency remains high at 245%. • Shareholders’ equity falls to €4.2 billion as a result of equity prices and valuation effects. Operational • Life premium income increases 53% to €2.7 billion, General by 10% to €790 million. • New production: NAPI rises strongly to €293 million. • German operations show some signs of recovery after a number of difficult years; premium volume up 3%. Strategic • Acquisition of Swiss Life Belgium completed; Delta Lloyd is now one of the top five life insurance companies in Belgium. • Talks about termination of ABN AMRO Insurance joint venture are ongoing. • New distribution channels via the internet (iZio, NSF, Virtes) gain momentum. • Discussions of unit-linked insurance cast a shadow over the market. Delta Lloyd Group sees a solution as imperative if customer confidence is to be restored. Delta Lloyd Group key figures (in millions of euros) First half First half Change 2008 2007 Result before tax 146 446 (67%) Result after tax 138 380 (64%) Gross premium income 4,383 3,400 29% - of which gross premium income in the Netherlands 3,960 3,022 31% Shareholders’ equity 4,213 5,366 (21%) PAGE 1/14 DELTA LLOYD GROUP IN THE FIRST SIX MONTHS OF 2008 Income and result Gross premium income of Life and General once again rose to new record levels, amounting to €4.4 billion in the first six months of 2008. Life was extremely successful in its acquisition of customers for large pension contracts: this made an important contribution to the 53% increase in premium income to €2.7 billion. Despite fierce competition, the General insurance portfolio continued to grow, achieving an increase of 10% to €790 million. Competition and price pressure in the general insurance market were already fierce, but have intensified further due to new entrants in the market. This is continuing to squeeze margins. In addition, our General insurance business is having to contend with lower investment results and the increased cost of claims. The result before tax of €146 million was substantially lower than in the first half of the record year 2007 (€446 million). The result was adversely affected by falling equity prices, rising interest rates and the increasing credit spreads. The credit crisis has also had an impact on Delta Lloyd Group’s balance sheet and result. The Group’s financial position nevertheless remains strong. The fixed income portfolio amounts to approximately €15 billion, half of which consists of government bonds (AAA ratings), while the other half comprises primarily of bonds with AAA or AA ratings. The value of this portfolio, as measured at fair value, is under pressure from the rising interest rates and the widening credit spreads. The composition of the portfolio provides very solid foundations for the Group’s strong financial position. However, the credit crisis has increased the assumed risk exposure, and this market sentiment has affected the value of Delta Lloyd Group’s fixed income portfolio. The increasing credit spreads are having a specific effect on the value of the fixed income portfolio (which is of very low risk) and translated into a net result that was €125 million lower. The very low risk profile (AAA/AA) of the portfolio means, however, that the chances of the current low valuations materialising are low. The low tax charge resulted in a net result of €138 million (2007: €380 million). One of the reasons for this charge being low is the successful policy of investing in 5% participating interests, where realised sales proceeds are exempt from tax. Costs need to be carefully managed in times of a weakened economic environment. The Executive Board is taking a series of measures to boost results and margins in the short term. The number of employees on a full-time basis rose by 2% to 6,398 as a result of acquisitions being consolidated. Equity position and solvency The factors currently affecting the market resulted in the Group’s solvency decreasing from 326% to 245% of the statutory requirement, but it nevertheless remains high. The solvency of the insurance operations is 269% (2007: 387%). Shareholders’ equity is €4.2 billion (year-end 2007: €5.1 billion). The bank’s BIS ratio is 11.8%. ABN AMRO Insurance ABN AMRO Bank Netherlands has informed Delta Lloyd Group that it wishes to terminate the ABN AMRO Insurance joint venture. To this end it plans to buy back Delta Lloyd Group’s 51% interest in the joint venture. PAGE 2/14 PRESS RELEASE First-half 2008 figures – Delta Lloyd Group Progress of the ‘Future Secured’ strategy Delta Lloyd Group maintains its ambition to attain at least a top three position in the Dutch insurance market in the coming years. Its strong financial position means it is well-placed to achieve this goal. Some years ago Delta Lloyd Group introduced its ‘Future Secured’ strategy, which is based on five strategic pillars (efficiency, reputation, distribution power, expertise and core values), as a means of achieving its ambition. The progress achieved in the five pillars over the past six months was as follows: 1. Efficiency Cost reductions and the simplification of processes and IT remain crucially important to the Group as these are propellants of strong growth. The ‘Sharing programme’, which focuses on integrating the back offices, is a key driver in this respect. IT costs decreased thanks to improved contract management and system standardisation. The process of concentrating activities made good progress, following the establishment on 1 January of the Pensions Expertise Centre and the income & absenteeism product group. Further opportunities for combining general insurance activities are being studied. The developments surrounding ABN AMRO Insurance are clearly influencing the business case of this programme. Simplifying processes in various business units help to increase efficiency and enable further growth. 2. Reputation Delta Lloyd Group’s reputation of being a reliable pensions partner is prompting more large companies to place their pension obligations with Delta Lloyd Group, and this successful development is expected to continue. Having a strong reputation also makes the Group more attractive as an employer, thus increasing the chances of filling vacancies with new permanent employees and reducing the need to use – expensive – temporary staff. A long-term recruitment campaign designed to improve Delta Lloyd Group’s position as an employer is set to be launched in October. Unit-linked insurance In the debate about the costs of unit-linked insurance Delta Lloyd Group is acutely aware of the need to achieve a structural solution with all parties involved as this is the only way to restore customers’ confidence and trust. Delta Lloyd Group is adopting the recommendations of the Financial Services Ombudsman (Wabeke) and is fully cooperating with investigations and requests for information from the government and supervisory authorities. As agreed within the Dutch Association of Insurers, all Delta Lloyd Group customers were sent value statements (Model 3 De Ruijter) by 1 April. The current discussions on unit-linked insurance are still, however, continuing. It is very important in Delta Lloyd Group’s view for agreement to be reached soon with all those involved. The Group has a preference for an industry-wide solution as the problems affect the entire sector. 3. Distribution power Reinforcing the distribution power is of strategic importance to the Group. The launch of the new insurer iZio and the comprehensive switch to the internet at National Savings Funds have strengthened the Group’s position among customers who appreciate speed, convenience and efficiency. Izio is an internet insurer that provides consumers with an all-in-one insurance solution for the most common types of insurance cover at fixed, low premiums. Delta Lloyd Bank Belgium has been successfully introducing ATMs outside its branches. 4. Expertise Delta Lloyd Insurance is offering intermediaries a new type of support in the form of well-researched sector reports that provide a practical understanding of specific sectors and ensure that the services offered match the needs of customers. PAGE 3/14 PRESS RELEASE First-half 2008 figures – Delta Lloyd Group Delta Lloyd Germany is organising roadshows to give advisers information on the changed insurance legislation in Germany ( VVG reform) . Delta Lloyd Life in Belgium received considerable media coverage for its Entrepreneurial Spirit Survey, while the weblog www.kapitalevragen.be has been attracting 30,000 visitors a month.
Recommended publications
  • Annual Report 2016 22 March 2017 Table of Contents
    Annual report 2016 22 March 2017 Table of contents Overview 5 Highlights 5 Message from the chairman 6 About Delta Lloyd 8 Our brands 8 Our strategy 9 Our environment 12 How we create value 14 Value creation model 14 Delta Lloyd’s contribution to the UN SDGs 16 Stakeholders and materiality 17 Materiality assessment 20 Delta Lloyd in 2016 23 Capital management 27 Financial and operational performance 29 Life Insurance 31 General Insurance 34 Asset Management 37 Bank 39 Corporate and other activities 41 Investor relations and share developments 41 Human capital 46 Risk management and compliance 50 Risk management 50 Risk management philosophy 50 Risk governance 51 Risk management responsibilities 52 Risk processes and systems 53 Risk culture 54 Risk taxonomy 55 Top five risks 58 Compliance 61 Fraud 62 Corporate governance 64 Executive Board and Supervisory Board 64 Executive Board 64 Supervisory Board 64 Supervisory Board committees 65 Report of the Supervisory Board 66 Role of the Supervisory Board 67 Strategy 67 Key issues in 2016 68 Other issues 69 Supervisory Board composition 70 Supervisory Board meetings 70 Supervisory Board committees 71 Financial statements and profit appropriation 75 A word of thanks 76 Remuneration report 2016 77 Remuneration policy 77 Governance of the remuneration policy 77 Remuneration received by Executive Board members 81 Remuneration of the Supervisory Board 93 Corporate governance 96 Corporate governance statement 104 EU directive on takeover bids 104 In control statement 106 Management statement under Financial
    [Show full text]
  • Vzor Závěrečné Práce
    Masarykova univerzita Ekonomicko-správní fakulta Studijní obor: Regionální rozvoj a správa INOVAČNÍ PROSTŘEDÍ A POLITIKA V NIZOZEMSKÝCH REGIONECH Innovation environment and innovation policy in the Dutch regions Diplomová práce Vedoucí diplomové práce: Autor: Ing. Viktorie Klímová, Ph.D. Bc. Soňa RASZKOVÁ Brno, 2018 Jméno a příjmení autora: Soňa Raszková Název diplomové práce: Inovační prostředí a politika v nizozemských regionech Název práce v angličtině: Innovation environment and innovation policy in the Dutch regions Katedra: Regionálního rozvoje a správy Vedoucí diplomové práce: Ing. Viktorie Klímová, Ph.D. Rok obhajoby: 2018 Anotace Cílem diplomové práce „Inovační prostředí a politika v nizozemských regionech” je analyzovat a determinovat prvky, které ovlivňují úspěšnost a efektivitu regionálních inovačních systémů na příkladu vybraných regionálních inovačních systémů v Nizozemsku. První část práce je zaměřena na popis inovačních systémů, jejich koncept, strukturu, prvky, funkce a typologii, regionální inovační politiku a její nástroje. Druhá část práce analyzuje nizozemský národní inovační systém, jeho aktéry a nástroje. Posléze se práce zaměřuje na popis jednotlivých regionů a u třech vybraných regionů (Severní Holandsko, Jižní Holandsko a Severní Brabantsko) analyzuje a charakterizuje jejich regionální inovační systém. Toto srovnání je zaměřeno na socioekonomické charakteristiky, infrastrukturu a aktivitu výzkumu a vývoje, inovační politiku a její nástroje. Tyto determinanty úspěšnosti jsou podrobeny hlubší analýze. Annotation The aim of the diploma thesis "Innovation environment and innovation policy in the Dutch regions" is to analyse and determine the elements that influence the success and effectiveness of regional innovation systems on the example of selected regional innovation systems in the Netherlands. The first part of the thesis focuses on definition of innovation systems, their concept, structure, elements, functions and typology, regional innovation policy and its tools.
    [Show full text]
  • Annual Report and Accounts 2012
    Towards a stronger Aviva Aviva plc Annual report and accounts 2012 | Retirement | Investments | Insurance | Health | Aviva is a life, general and health insurance business and provides asset management services. We are the largest insurer in the UK* and we have strong businesses in selected international markets. Our products help 34 million customers** enjoy the peace of mind that comes from managing the risks of everyday life. With us, they can save for a more comfortable retirement and protect – with insurance – the people and things that are important to them. We’re here to help people, businesses and communities get back on their feet when the unexpected happens. It is therefore our responsibility to make sure that our 317-year-old business will be there for our customers long into the future. 2012 was a year of change for Aviva. In this annual report you can read more about how we’re taking steps to create a stronger Aviva. View our reports online 2012 Annual report 2012 Corporate and accounts responsibility report We provide our annual Find out more about our report online which allows commitment to acting us to reduce the paper we as a responsible member print and distribute. of the international business community. Visit Aviva plc View our CR report here www.aviva.com/ www.aviva.com/ * Based on aggregate 2011 UK life and pensions sales (PVNBP) reports/2012ar reports/2012cr and general insurance gross written premiums ** On an ongoing basis 1 Aviva plc Annual report and accounts 2012 What’s inside Inside the essential read Our plan to change Aviva Chairman’s statement 04 Group chief executive In July 2012, we announced a plan designed officer’s statement 06 to strengthen our capital position and transform Chief financial officer’s Aviva: Focus, Strengthen, Perform.
    [Show full text]
  • Eindhoven University of Technology MASTER De Ontwikkeling Van Een
    Eindhoven University of Technology MASTER De ontwikkeling van een sourcing strategie voor direct schade herstel Welle, S.H. Award date: 2007 Link to publication Disclaimer This document contains a student thesis (bachelor's or master's), as authored by a student at Eindhoven University of Technology. Student theses are made available in the TU/e repository upon obtaining the required degree. The grade received is not published on the document as presented in the repository. The required complexity or quality of research of student theses may vary by program, and the required minimum study period may vary in duration. General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights. • Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain ARW versiteil eindhoven f/ j / ::; l 2007 delta lloyd groep BDK 'De Ontwikkeling van een Sourcing Strategie voor Direct Schade Herstel'. , ................ ,,, .. ,~,:' ... .•·; ' ·.· .• t I ', ,_; ~; ~ .. " • ....... _.. ,~.· : . / .... ' .. ' . ... , ,._ .... '":' ~·:•' ' .. !,},{' ·1 ,,r;4 ·-.. www.skyscrapercity.com Steven H. Welle Januari 2007 delta lloyd groep TBM 'De Ontwikkeling van een Sourcing Strategie voor Direct Schade Herstel'. Datum Dinsdag 9 januari 2007 Student S.H. Welle Frans Halsstraat 5, III 1072 BJ Amsterdam +316 4176 4435 [email protected] Onderwijsinstelling Technische Universiteit Eindhoven Den Dolech 2 5600 MB Eindhoven Faculteit Technologie en Management Studie Technische Bedrijfskunde Afstudeerbegeleiders TU/e Eerste begeleider Prof dr.
    [Show full text]
  • Controversial Arms Trade
    Case study: Controversial Arms Trade A case study prepared for the Fair Insurance Guide Case study: Controversial Arms Trade A case study prepared for the Fair Insurance Guide Anniek Herder Alex van der Meulen Michel Riemersma Barbara Kuepper 18 June 2015, embargoed until 18 June 2015, 00:00 CET Naritaweg 10 1043 BX Amsterdam The Netherlands Tel: +31-20-8208320 E-mail: [email protected] Website: www.profundo.nl Contents Summary ..................................................................................................................... i Samenvatting .......................................................................................................... viii Introduction ................................................................................................................ 1 Chapter 1 Background ...................................................................................... 2 1.1 What is at stake? ....................................................................................... 2 1.2 Trends in international arms trade .......................................................... 3 1.3 International standards............................................................................. 4 1.3.1 Arms embargoes ......................................................................................... 4 1.3.2 EU arms export policy ................................................................................. 4 1.3.3 Arms Trade Treaty .....................................................................................
    [Show full text]
  • Delta Lloyd Levensverzekering NV Dated Subordinated Notes - Investor Presentation, August 2012 Table of Contents I
    Delta Lloyd Levensverzekering NV Dated Subordinated Notes - Investor Presentation, August 2012 Table of contents I. Delta Lloyd Group II. Delta Lloyd Levensverzekering NV III. Transaction information IV. Appendix 2 Delta Lloyd Group reliable partner since 1807 FY 2011 GWP by Geography1 • A strong Group secured on 200 years Belgium of reliability and trust 15% • An insurance company and financial services provider – Life & Pension insurance, General Insurance, Asset Management and Netherlands 85% Banking Total: € 5,529m • Distribution mainly through three FY 2011 GWP by Segment1 brands: Delta Lloyd, OHRA and ABN General Insurance AMRO 28% • Approx. 6,000 FTE, focus on the Netherlands and Belgium Life & Pensions 72% Total: € 5,529m 1. GWP excluding Germany. 3 Overview of Delta Lloyd Group Simplified Group Structure 1 Free Float 19.8%79.3% Aviva Delta Lloyd NV Issuer DL Levens – DL Schade – Other Subs.2 Verzekering NV Verzekering NV Key Financials H1 (IFRS) €m, Delta Lloyd Group 2012 2011 €m, Levensverzekering3 2012 2011 Net operational profit 218 227 Net operational profit 144 127 Net profit (942) (342) Net profit (773) (218) Total assets 76.8bn 71.4bn Total assets 38.1bn 35.5n⁴ Shareholders’ funds 2,860 4,021 Shareholders’ funds 2,033 2,859⁴ FTE 5,963 6,034 FTE 756 782 GWP 2,877 2,818 GWP 1,402 1,408 Current rating (S&P) BBB+ (stable) Current rating (S&P) A (stable) IGD Group solvency 194% 203% Regulatory solvency 275% 200%⁴ 1. 0.9% of shares are owned by Delta Lloyd. See appendix for further details. 2. Includes, amongst others, Delta Lloyd Bank and Delta Lloyd Asset Management.
    [Show full text]
  • Corporate Responsibility Report 2009
    Aviva plc Corporate Responsibility Report 2009 Taking the right steps forward Our online report is available at www.aviva.com/cr Aviva plc 2 Corporate Repsonsibility Report 2009 Customers Aviva Investors Australia | Canada | China France | Germany | Ireland Italy | Luxembourg | Poland 50m Romania | Singapore | Spain Taiwan | United Kingdom Aviva is the world’s fifth-largest insurance United States group and the largest insurance services provider in the UK. Despite the tough economic climate in 2008 our overall customer base has grown. Spotlight: page 30 The environment UK Our life and general insurance businesses are based in York and Norwich respectively, with operations carbon spread across the UK. We also have colleagues working in operations in India and neutral Sri Lanka Spotlight: page 32 We were the first insurance company to be carbon neutral across our worldwide operations. 77% of our people think we Europe act responsibly towards the environment. Belgium | Czech Republic France | Germany | Hungary Ireland | Italy | Lithuania Our people Netherlands | Poland Romania | Russia | Slovakia 54,000 Spain | Turkey We have employees in 27 countries. 72% of Spotlight: page 34 our people say that Aviva is a great place to work. North America Canada | United States Communities £9.6m We have increased our investment in initiatives that can make a difference. Spotlight: page 36 Employee volunteering has almost doubled in the last two years. Asia Pacific Australia | China | Hong Kong Suppliers India | Malaysia | Singapore South Korea | Sri Lanka £6bn Taiwan Our global, annual procurement contributes to local economies. Spotlight: page 38 Aviva plc Corporate Responsibility Report 2009 1 Contents Responsibility. 1 Introduction 2 Chairman’s statement 3 Group chief executive‘s statement Responsible business 4 Our role in society 4 A strategy for the long term 5 Making sense of the future 6 Managing our business responsibly 6 Living by our values 7 We’re open for dialogue 7 Working with other organisations 8 How others see us 9 Key indicators n.
    [Show full text]
  • Delta Lloyd Group Annual Report 2009
    20 09 Annual report Delta Lloyd Group The future secured Contents 1 Delta Lloyd Group in brief . 1 1 .1 Supervisory Board and Executive Board . 3 1 .1 .1 Supervisory Board . 3 1 .1 .2 Executive Board . 4 1 .2 Report to stakeholders . 4 1 .3 Information for shareholders . 5 2 Governance . 11 2 .1 Report of the Supervisory Board . 12 2 .2 Supervisory Board . 17 2 .2 .1 Composition of the Supervisory Board . 18 2 .2 .2 Supervisory Board committees . 22 2 .3 Report of the Remuneration Committee . 23 2 .4 Corporate governance . 35 2 .4 .1 General Meeting of Shareholders . 35 2 .4 .2 Dutch corporate governance code . 36 2 .4 .3 Capital and shares . 37 2 .4 .4 Issue of shares . 38 2 .4 .5 Repurchase of shares . 40 2 .4 .6 Transfer of shares, transfer restrictions and notification . 41 2 .5 Strategic Investment Agreement . 42 2 .6 Fonds NutsOhra . 45 2 .7 Protective measures . 47 2 .8 The Executive Board . 48 2 .9 Delta Lloyd Group in control statement for 2009 . 51 2 .10 Management and Corporate staff . 53 2 .11 Works Councils . 56 3 Report of the Executive Board . 58 3 .1 The segments in outline . 60 3 .1 .1 Stock exchange listing . 62 3 .2 Markets . 64 3 .2 .1 Credit crisis . 64 3 .2 .2 The Netherlands: restoration of trust . 66 3 .2 .3 Market developments in Belgium . 67 3 .2 .4 Post-balance sheet events: the future of Delta Lloyd Germany . 69 3 .3 Key figures . 69 3 .4 Strategy . 72 3 .4 .1 Operational and financial objectives .
    [Show full text]
  • Half-Year-2010.Pdf
    News Release Aviva plc half year report for the six months ended 30 June 2010 5th August 2010 Strong growth in profits and capital generation Strong growth in – IFRS operating profit up 21% to £1,270 million (HY 2009: £1,049 million) profits… – General insurance COR of 97%, beating 98% ‘meet or beat’ target – Interim dividend per share up 6% to 9.5 pence …and powerful capital – £0.9 billion net capital generated in HY 2010 (HY 2009: £0.5 billion) and full year generation… guidance increased from £1.3 billion to £1.5 billion – Improved capital efficiency: sales increased and capital invested in new business reduced to £0.5 billion (HY 2009: £0.9 billion) …in the world’s largest – Long-term savings sales up 4% on HY 2009 to over £20 billion life and pensions – Good profit growth in the UK and Europe driven by a leading position in the markets world’s largest life and pensions markets, offering the greatest absolute growth over the next five years – Major new UK bancassurance partnership with Santander announced this week. In Europe bancassurance sales up by 20% Performance – Continued focus on profitable growth: group IRR on new business increased to demonstrates building 12% (HY 2009: 9.5%) momentum – Focus on cost reduction has driven costs down a further 4% – Significant progress in the US: IRRs improved to 14% Andrew Moss, group chief executive, commented: “This was a good half year for Aviva. We achieved a 21% increase in operating profits, grew sales for the third consecutive quarter and improved the group’s margin.
    [Show full text]
  • Exploring Ways to Model Reputation Loss
    Exploring ways to Model Reputation Loss A case study on information security at Dutch private banks A Master thesis for the study Informatics & Economics Faculty of economics, Erasmus University Rotterdam Author: Cas de Bie BSc. Supervisor at Erasmus University Rotterdam: Dr. Ir. Jan van den Berg Supervisor at PricewaterhouseCoopers: Drs. Frans van Buul Co-Reader: Prof. Dr. Gert van der Pijl RE Exploring ways to Model Reputation Loss Managementsamenvatting Dit onderzoek heeft als doel om de relatie tussen beveiligingsincidenten en reputatieschade te verkennen en te modelleren. Hierbij is er gekeken naar de mogelijke beveiligingsincidenten welke zich voordoen bij online banking systemen bij private banks en hoe reputatieschade daaruit kan voortvloeien. De private banking sector kenmerkt zich door het leveren van financiële producten en diensten aan welvarende individuen. Juist vanwege dit feit zijn de marges in deze sector initieel hoog en is de competitie daardoor de laatste jaren flink toegenomen. De private banks hebben vooral last van de toegenomen concurrentie van de vier grote banken in Nederland. Vanwege deze toename en de karakteristieken van de private banking sector, geschiedt de concurrentie vooral op basis van de kwaliteit van de geleverde producten en services. Om het hoofd boven water te houden investeren de pure private banks in het aantrekken van hoog opgeleid personeel, IT en fusies en overnames. Door de toegenomen kosten van al deze maatregelen zijn kostenbesparingen in de operationele processen aan de orde van de dag. Omwille van het verlenen van extra service, bieden steeds meer private banks online banking systemen aan. Met deze systemen hebben klanten zelf een digitaal en actueel overzicht van de rekeningstanden en de laatst gemaakte transacties (level 2 systeem).
    [Show full text]
  • Dutch Insurers and Fur and Exotic Leather Selling Fashion Houses
    Case study: Dutch Insurers and Fur and Exotic Leather Selling Fashion Houses A case study for the Dutch Fair Insurance Guide (in cooperation with Bont voor Dieren) Case study: Dutch Insurers and Fur and Exotic Leather Selling Fashion Houses A case study for the Dutch Fair Insurance Guide (Amnesty International, Dierenbescherming, FNV, Milieudefensie, Oxfam Novib and PAX) In cooperation with Bont voor Dieren Date: 23 February 2016 Margreet Simons Milena Levicharova Naritaweg 10 1043 BX Amsterdam The Netherlands Tel: +31-20-8208320 E-mail: [email protected] Website: www.profundo.nl Contents Samenvatting ........................................................................................................................................................... i Summary ................................................................................................................................................................ vi Introduction ............................................................................................................................................................. 1 Chapter 1 Methodology ......................................................................................................................... 2 1.1 Selected insurance groups .................................................................................................. 2 1.2 Selected companies ............................................................................................................. 2 1.3 Investments ..........................................................................................................................
    [Show full text]
  • Committed to Sustainable Value Creation
    Committed to sustainable value creation NN Group N.V. Financial Report 2020 Financial developments The 2020 Annual Report consists of the 2020 Annual Review and the 2020 Financial Report. It provides an NN Group ����������������������������������������������������������������������������������� 1 integrated review of the performance of NN Group. Netherlands Life ������������������������������������������������������������������ 3 Netherlands Non-life ������������������������������������������������������� 4 The Annual Report aligns relevant information about our governance, Insurance Europe ��������������������������������������������������������������� 5 strategy, performance and future prospects in a way that reflects Japan Life ��������������������������������������������������������������������������������� 6 the economic, environmental and social contexts in which we Asset Management ���������������������������������������������������������� 7 operate� It is prepared in accordance with Dutch law and relevant Banking �������������������������������������������������������������������������������������� 8 reporting standards� Other �������������������������������������������������������������������������������������������� 9 Together with this report, NN Group publishes a Solvency and Financial Condition Report, a Total Tax Contribution Report, and a Carbon Report of the Footprint Report� Next to that, NN Investment Partners launches a Responsible Investing Report� All these reports are published on Supervisory Board NN Group’s corporate
    [Show full text]