Toronto Service 2008 Annual Report Cover: David Alexander at his graduation ceremony held at Nathan Phillips Square A Marine Unit boat participates in a training exercise with a Canadian Forces helicopter

Toronto Police Service 2008 Annual Report

The Annual Report is produced by the Toronto Police Service Public Information Unit 40 College St. Toronto, M5G 2J3 torontopolice.on.ca 416-808-7100 [email protected] Chair’s Message 6

Chief’s Message 7

Mission Statement 8

Service Priorities 9 CONTStatistics 28 Community Mobilization

Awareness campaigns 11

TAVI S 12 School Resource Officers 15

FNTD 13 Cultural events 16

Justice Circles 14 Pixels for Pistols 17

Rogers TV 18

Enforcement

Project Blackhawk 20 Child abuse rescues 24

Counterfeits bust 21 Human trafficking 25

Bicycle seizures 22 RIDE 26

Neighbourhood bullies 27 ENTS Innovation

Wellness 32

Overseas missions 33 International partnerships 37

Field Intelligence 34 Emergency Planning 38

Divisional Review 35 Human Rights partnership 39

Forensic imaging 36 Top employer award 40

Inside the Service

Officers of the year 42 Operator of the year 46

African odyssey 43 Memorials 47

New horse 44 Laura Ellis tribute 48

Women Build 45 Medal mystery 49 Message from Toronto Police Services Board Chair Alok Mukherjee n behalf of the Toron to Police tive effort to eliminate racism and the members of the Toronto Police OServices Board, I am pleased all other forms of discrimination. Service who, on a daily basis, work to report on the Board’s major In addition, in July, I had the priv- for and with our community to achievements over the past year. ilege of representing the Canadian make Toronto a safer and healthier In August, our Board was the Coalition of Cities against Racism place to live. We see evidence of proud host of the 2008 Canadian and Discrimination at UNESCO’s partnerships between police and Association of Police Boards 3rd World Forum on Human the community all around us, from (CAPB) Conference. The theme of Rights held at Nantes, . I programs engaging our young peo- this year’s conference was: “Civil- provided both a briefing on civilian ple like the Youth in Policing Ini- ian Governance and Social Re- governance of police in and tiative (YIPI) to targeted sponsibility: Safety, Community background on the measures that enforcement and mobilization ac- and Sustainability.” The wide- we have developed to combat tivities like the Toronto Anti-Vio- ranging conference addressed top- racism in Toronto. lence Intervention Strategy ics related to both environmental Last year, the Board, in consul- (TAVIS). responsibility and social responsi- tation with the Chief, prepared the I am proud of our commitment to bility in police governance and in- Business Plan for 2009-2011. The community safety and I am confi- cluded speakers in areas such as Business Plan, which the Board dent that we – the Board, the Serv- mental health issues, the use of has a legislated responsibility to ice and the community - will Tasers, and ways to “green” our po- develop every three years, sets out continue to work together in the lice services. the objectives and priorities for the year to come so that our city re- In 2008, the Board continued its Service and provides strategic mains safe and maintains a qual- commitment to valuing diversity as focus and direction. Working with ity of life that is the envy of the well as working to deal with dis- the community, we developed a world. crimination. Our Human Rights strong and comprehensive Busi- Lastly, I would like to thank my Charter Project, a joint initiative of ness Plan that covers a wide range colleagues and the staff of the the Board, the Service and the On- of areas with an emphasis on pri- Board for their dedication and hard tario Human Rights Commission, orities that matter most to our work. I look forward to a new year has continued its critical and communities. of challenges and successes in groundbreaking work in a collec- The Board is extremely proud of 2009.

Vice-Chair, City Councillor Chair Alok Mukherjee Pam McConnell

6 Judi Cohen City Councillor Hamlin Grange Hugh Locke Mayor Provincial Appointee Frank DiGiorgio Provincial Appointee Provincial Appointee David Miller Message from Toronto Police Service Chief William Blair s we look back at 2008, I am issues we all face. were given a dedicated police offi- Aenormously proud of the ac- Families, teachers, religious offi- cer, whose job is to build relation- complishments of the men and cials, community leaders and ac- ships with young people, provide a women of the Toronto Police Serv- tivists; they all have a vital role in mentoring presence, and deter ice. Their dedication, effort and reaching out to young people, of- those who may consider breaking professionalism have, once again, fering moral guidance, and provid- the law. The reaction from school resulted in a significant reduction ing alternatives to the deceptively superintendents, principals, teach- in crime, making Toronto one of the easy temptations of gangster life. ers and students was incredibly safest big cities in North America. I am encouraged by the willing- positive. The program will expand. As law enforcers, mentors, com- ness of people, in communities all We continue to make excellent munity partners and role models, across this city, to work with us, progress in ensuring that the TPS the uniform and civilian members providing energy and creativity, to is more and more reflective of the of the Service demonstrate, on a make their communities safer. We city we serve and protect. We had daily basis, their dedication to are reaching out to all parts of the three recruit graduations in 2008, keeping Toronto a successful and city, in ways we never have before. all of which exemplified the incred- liveable city. The dividends are impressive but ible cultural and linguistic diversity Policing has, to many, been we have only just begun. of Toronto. The percentage of about locking up criminals and Crime was down, again, in 2008, women and visible minorities rises seizing weapons and drugs. But, in across all major categories. There each year, their presence at all lev- Toronto, we have long realized that were thousands fewer victims in els of the Service is now apparent. enforcement, on its own, is not 2008. We are having great success, We achieved much in 2008. enough. but there is still much to do. Much remains to be achieved but, To succeed, more and more citi- We made further, significant in- as more and more Torontonians zens of this city are realizing they roads to reaching young people join us, our collective ability to con- have to join us, have to work along- with our School Resource Officers tinue to make this city safer will get side us, to provide solutions to the in 2008. A total of 29 high schools stronger and stronger.

Chief of Police William Blair

Deputy Chief Kim Derry Deputy Chief Jane Dick Deputy Chief Keith Forde Deputy Chief Tony Warr CAO Tony Veneziano Divisional Policing Executive Human Resources Specialized Operations Administrative Command Command Command Command Command Mission statement

We are dedicated to delivering police services in partnership with our communities to keep Toronto the best and safest place to be.

Core values Honesty Respect We are truthful and open in our interactions with each We value ourselves, each other, and all members other and with members of our communities. of our communities, showing understanding and appreciation for our similarities and differences. Integrity Reliability We are honourable, trustworthy , and strive to do We are conscientious, professional, responsible, what is right. and dependable in our dealings with each other and our communities. Fairness We treat everyone in an impartial, equitable, Team Work sensitive, and ethical manner. We work together within the Service and with members of our communities to achieve our goals, making use of diverse skills, abilities, roles, and Positive Attitude views. We strive to bring positive and constructive influences to our dealings with each other and our communities.

8 Community Policing Safety of Vulnerable Community Safety and Partnerships Groups Security Effective, accountable policing is the The Service will continue to address Members of the community should be result of a partnership between the the dangers to, and concerns of, able to move about and conduct their police and the community. Commu- those most vulnerable to victimization personal and business lives without nity issues cannot be dealt with solely in our society, particularly women and fear of intimidation, harassment, or by police, and community members children. While addressing the needs attack. Even a small number of often have a better understanding of of women and children who are vic- crimes, especially violent crimes, can the problems and concerns in their timized is a multi-faceted task that the negatively affect perception of safety neighbourhoods. The Service is com- police must carry out together with and quality of life. Effective police re- mitted to transforming the organiza- community partners, improving the sponse and a relationship with the tion through a strategy of community police response in particular should community that encourages input, co- mobilization, that is, actively engaging provide these victims with reassur- operation, and participation are vital the community and social agencies in ance that the Service is committed to to the prevention and investigation of developing and implementing sustain- their safety, and assist them in ac- these crimes. able solutions to local problems. cessing the help they require to pre- Effective police-community partner- vent further victimization. ships, oriented to the needs of the community, should not only reduce crime, but also decrease fear of crime and enhance the quality of life in the community. 2006-2008Priorities

Traffic Safety Delivery of Service Human Resources The traffic on Toronto’s roadways The manner in which police provide Members, both uniform and civilian, affects almost everyone within the service to the community can be a are central to our organization. Al- city. The safe and efficient flow of major determinant of the success of a though the Toronto Police Service traffic, and the safety of our drivers, Police Service. The Toronto Police generally enjoys the good opinion of passengers, cyclists, and pedestrians Service recognizes and values the di- the communities we serve, we must are, therefore, of significant concern versity of the city, and does not toler- always strive to preserve and improve to the Toronto Police Service. Build- ate any discrimination in the delivery this positive regard and our relation- ing partnerships and mobilizing local of service. With the aim of fostering a ships with our communities. The communities to respond to local traf- mutually respectful and beneficial re- Service must ensure that members fic problems will assist in sustaining lationship, we are committed to pro- have the skills and abilities they need successful efforts and improve neigh- viding service that is accountable, to provide effective, professional, bourhood roadway safety. On a wider professional, non-biased, and ori- non-biased services to address the scale, by focusing efforts on in- ented to community needs. And, in needs of our diverse communities. creased enforcement of traffic delivering service, it is often important We must also ensure that we con- offences and safety education for that police be a visible part of the tinue to strive to be representative of those most at risk, the Service also community. Visibility can be an effec- the communities we serve. seeks to improve conditions on city tive form of crime prevention, can roadways for everyone. offer the opportunity for police and public to build relationships, and can generally make communities feel safer. Community

Mobilization

10 Youth speaking to next generation oung people gained a medium to get crime Yprevention messages to the world. The Community Mobilization Unit once again partnered with college students to create marketing campaigns to end abuse and violence against vulnerable groups. graphic design students lent their talents for the third year in a row to design a campaign to combat child abuse. The Go Purple For Prevention campaign was adopted by BOOST, a community agency that combats child abuse through prevention and intervention programs. Purple is the colour of child-abuse aware- ness. BOOST unveiled its campaign posters de- signed by Seneca College students as part of the partnership between the Service and the community college. The posters will be distrib- uted to community partners and schools. The campaign focuses on the natural incli- nation for animals to rear their offspring with the messages: It’s Natural to Teach, It’s Natural to Guide, It’s Natural to Protect. Seneca graphic design graduate Derek Kon- cewicz said a lot of research went into the four-month project, as part of their Design for Social Change class. “We tried to deliver a positive message for Child Abuse campaign poster people to follow,” he said. “We hope our campaign will remind people of what they need to do and that it’s not only the parents who have the responsibility to keep kids safe, but everyone’s.” He said it was rewarding to work on a cam- paign designed to help people. “We’re glad to help in something that actually matters,” Koncewicz said, of his group’s project. Students from also had the opportunity to bring a passionate plea to the public, during Pride Week celebrations, to report homophobic violence. The “Report Homophobic Violence, Period.” campaign is aimed at educating youth that ho- mophobic harassment and violence is a crime and the police will respond when it is reported. “No one is this room deserves to be tolerated,” Chief , told the crowd assembled for the launch, including many members of the LGBT community. “You all deserve to be respected and admired as friends.” The campaign, designed by George Brown students, saw input from representatives from the 519 Community Centre, Supporting Our Youth, , Aids Committee of Toronto and the Transition Support Group, among many others. Report homophobic violence campaign poster TAVIS officers local heroes Toronto Anti-Violence Intervention Strategy

he Canadian Urban Institute Trecognized the Service for con- fronting gun violence head on, with a new approach inspired by tradi- Over 3,000 officers tional policing. participated in the “My officers have worked hard to TAVIS initiative that instill safety and security in many sees additional officers neighbourhoods,” Chief Bill Blair added on the front lines said, as he accepted the Local He- roes award for TAVIS (Toronto to deal with community- Anti-Violence Intervention Strat- driven and intelligence- egy) at a Fairmont Royal York The Rapid Response Teams were led crime issues Hotel awards ceremony. first set up two years ago as a part “But that work can’t happen of TAVIS. without community partners com- “The TAVIS program is not a ing forward to cooperate and work program of 72, and now 98, with us to restore safety to their additional police officers,” Blair communities.” said. “It’s a commitment of the 168 firearms TAVIS, given a $5 million fund- entire police service. Every man ing boost in 2008 by the province, and woman in this organization - seized is a comprehensive strategy to re- regardless of their position or rank, duce crime and disorder and make uniform or civilian– is committed neighbourhoods safer, better to reducing violence in our city.” places to live. For Sgt. Jennifer Johnson, the Neighbourhood officers pinpoint strategy’s impact can be seen in a problems and are supported by the west-end park near St. Clair Av- 2,640 arrests four TAVIS Rapid Response Teams, enue W., once a hotspot for drug- the Toronto Drug Squad, the Gun dealing where neighbourhood kids and Gang Task Force and Intelli- followed the lead of the dealers’ gence Services, to carry out plans disdain for officers. With the deal- to reduce crime. ers swept away, officers have since 109,796 The Rapid Response Teams are received a much-warmer welcome. highly visible in the neighbour- On a recent visit, a handful of community hoods they patrol, to deter crime children were more than eager to and support law-abiding citizens. help Johnson deal with an emo- contacts The final piece of TAVIS is to mo- tionally disturbed man in the park. bilize community members, includ- “You did the right thing telling ing residents, businesses, the police,” an area resident told community organizations and gov- the kids. “These guys are the good ernment services, to resolve prob- guys.” 125 search lems that lead to crime and “It’s things like this that make disorder. our job worthwhile,” Johnson said. warrants

12 being assisted in developing both crime-prevention methods and utiliz- ing crime-reduction techniques. Const. Gavin Jansz saw such a dif- ference the summer had made, as a TAVIS officer, he stayed in 31 Division as a School Resource Officer. The former Gun and Gang Task Force (GGTF) officer said he saw the way the officers made a community Focused Neighbourhood feel safe. He recognized one little girl he had last seen as a GGTF plainclothes offi- TAVIS Deployment cer. He was doing plainclothes observa- tions on an address his nearby col- leagues were waiting to take down.

Constable Gavin Jansz and resident Felice Blackwood at a 31 Division community garden But the same six-year-old child re- membered him, this time in uniform as a TAVIS officer, walking the beat in High-profile enforcement the Jane-Finch corridor. “I remembered her, too, and the esidents across Toronto tipped from the year before. Staff Superin- look of fear on her face as I walked by Rtheir hats to a 10-week initiative tendent Glenn De Caire said both Di- that day,” said Jansz, who had been that saw TAVIS (Toronto Anti-Violence visions had crafted maintenance trying to look the part of local thug on Intervention Strategy) officers flood programs to keep the areas safer. the day of the warrant. “But, now in and the Jane-Finch com- “But the successful component of uniform, she’s smiling at me because munity, to prevent the crime and vio- this deployment was the outreach and she sees me interacting with people in lence traditionally linked with the partnerships formed in the neigh- her neighbourhood in a positive way.” summer months. The program, bourhood with residents and city The TAVIS officers had driven out dubbed Focused Neighbourhood agencies,” said De Caire, of working the dealers who took over the neigh- TAVIS Deployment, reduced calls for with residents and agencies like bourhood to peddle crack and mari- service and violence considerably in Toronto Community Housing (TCH) to juana, which led to violence spawned the Jane–Finch corridor, as well as curb crime. by the business. across 51 Division, where Regent Officers were assigned to specific “We haven’t given them a chance to Park is located. beats, buildings and boulevards, deal drugs,” Jansz said. “And drugs In 51 Division, crime was down 18% where community members were and guns go hand-in-hand.” Police officers continued Participants in Community to meet with community Justice Forum training members in 2008 to communicate Service initiatives and crime prevention information as well as partner to deliver Community circle of justice programs ommunity circles have worked as an The Youth Criminal Justice Act allows Calternative form of justice in neigh- for justice forums, to find resolutions for 2,676 bourhoods and workplaces across 12 criminal acts. Spyropoulos said the vic- Division. tim also gets to explain how they were community More than 20 people were trained in affected and what they should expect in meetings delivering Community Justice Forums the future. (CJF) – an initiative designed to keep The will also get closure instead of re- people out of the legal system – to re- sentment. solve issues such as harassment and “Emotions are front and centre in a bullying as well as criminal charges in- justice circle whereas they are sup- 231 Community volving young people. pressed, for good reason, in the court Police Liaison A justice forum, or circle, involves fa- process,” she said. But facilitators have cilitators, offender, victim and support- the job of reining in the emotional Committee ers from each side to talk about why the process and ensuring that no one – of- offence was committed and how to fix fender or victim – feels ambushed. Spy- meetings the damage. ropoulos said facilitators will work “It’s quicker than waiting to get before about 20 hours on each case, mostly the courts, and it deals with the impact preparing the participants and scripting of the act as soon as possible, creating the event. 96 Community Police the largest impact with the offender and “Everyone knows exactly how it’s victim,” said Community Police Liaison going to play out, so they know the oth- Consultative Committee (CPLC) chair Barb Spyropou- ers in the group won’t jump all over Committee meetings los. “The offenders speak for themselves them,” she said. instead of having others give excuses for The three-day course was led by Raj them in court, whether it is a parent or Sud, an expert who works in crime pre- a lawyer.” vention with the Ontario Provincial Po- 3,501 Everyone involved in the case volun- lice. The participants ranged from teers to take the process out of court teachers and guidance counsellors to community and find a solution within the group. CPLC members. presentations Police resource in schools

fficers took their working rela- Constable Andrew Rosbrook at Marc Garneau C.I. Otionship with city high schools to the next level – they moved in. A total of 29 took to the hallways in both public and Catholic secondary schools in 2008, as School Resource Officers (SRO) – an addition to the Community Re- sponse Unit at every division. The SROs are based out of one school, where they will likely spend most of their time. “SROs are there to engage the youth and give them an opportunity to develop positive relationships with the police,” said S/Sgt Sharon Davis, the SRO program coordina- tor. “But they’re also expected to be a deterrent to misconduct on school property,” Davis said. “As the stu- dents get to know the SRO, they see the person, not the uniform,” she said. School Resource Officer (SRO) Const. Andrew Rosbrook recalled his first day at Marc Garneau Colle- giate Institute, noting there was more curiosity than concern among students. “Some would drop in to chat while others would ignore me as if I wasn’t even here,” the 54 Division officer said. He said the students seem to be a lot more comfortable having him around now. “I’m royally impressed by him,” Marc Garneau vice-principal Alexandra Noack said of Rosbrook. “He’s always visible and he greets students and staff. He’s not seen as School Resource Officers on the job the one to be feared.” Since the implementation of SROs Aside from being visible in uniform in schools, SROs: in September, officers have been ● support school administrators or officers conducting in- working hard at strengthening rela- vestigations, facilitate diversion and restorative justice pro- tionships in schools to make them grams the secure place every student de- ● improve communication with school and social services serves. The schools in Toronto were cho- ● provide information on programs such as ESP and sen, not because they had problems PEACE of violence, but because the princi- ● participate in, and lead, staff development and informa- pals and trustees were committed tion sessions to making the program work. ● work with school officials on emergency planning and S/Sgt Davis said this is another site security example of the idea behind the SRO program and hopes that, in the long ● participate in school council and community associa- run, students are able to see that tions, help coordinate and promote school lectures and edu- the police are there to help and not cation programs on crime prevention just to arrest. ● work with neighbourhood partners around schools 15 Celebrating community

Officers and civilians participated in hundreds of community events last year celebrating diversity Youth In Policing Initiative (YIPI) 523 cultural student Shevon Graham jumps up during the Caribana parade. Over events planned or the course of the summer, 100 YIPI attended including: St. students from priority neighbour- Patrick’s Day Parade, hoods worked alongside officers National Aboriginal and civilians throughout the Service Day, PRIDE parade, Khalsa Day, Caribana Parade, BAPS Mandir appreciation night,

ith dance, music and history, by the Hindu community, who shared along with Toronto Police Services WService members celebrated an architectural wonder, traditional Board chair Alok Mukherjee. Toronto’s multi-cultural makeup with music and food, as a show of appreci- “We are driven by mutually revered the various diverse communities they ation for their partnership in creating core values and principles such as serve. a safer city. honesty, integrity, fairness, positive Once again, College St. headquar- Officers were taken through the attitude, respect, reliability and team- ters was a hotbed of cultural celebra- BAPS Shri Swaminarayan Mandir – work.” tions in 2008, hosting Asian Heritage, the country’s first traditional hand- He said that, by sharing time and Black History Month, Aboriginal Day carved stone and marble Hindu tem- knowledge of their culture and tradi- ceremonies, Women’s Day and a ple. BAPS is a civic and religious tions, they have strengthened the Caribana kickoff party among many organization that promotes education bond between police and the Hindu others. and spirituality. community. Officers and civilian members were Chief Bill Blair said the structure Pujya Gnyanpriya Swami, the head also on the streets, marching in the was inspiring and that the commu- swami at the temple, said through St. Patrick’s Day parade, jumping up nity within it is a partner to police. translation that he was overjoyed that alongside the Toronto Police Service “I believe our organizations share police officers could join them be- Caribana float and escorting Santa similar values. The concept of Seva – cause they work to serve the public. Claus through throngs of starry-eyed selfless service – is embodied within “Your duties and our duties are the kids. the very foundation of our respective same – to protect society,” he said. In September, 150 Service members organizations,” said the Chief, who “You protect from social ills while we were treated to an appreciation night was among the honoured guests protect people against inner evils.” Guns taken out of line of fire

orontonians eagerly laid Tdown their arms to shoot pictures, not bullets. The Pixels for Pistols cam- paign, a partnership between the police, Henry’s Camera and Nikon Canada, ensured 1,897 firearms would never fall into the wrong hands. New Nikon digital cameras and Henry’s camera lessons were given to people who turned in the handguns, long rifles and automatic weapons between Oct. 22 and Dec. 1. Henry’s Max Payne said the idea arose after thinking about ways to celebrate the store’s 100th anniversary. “It shows private-public part- nerships can have an affect on community safety.” In addition, 58,217 rounds of ammunitions and 1,486 boxes Some of the rifles and handguns seized in the Pixels program of assorted ammunition were turned in, as well as 304 non- firearms, including replicas. The success of the Pixels for Pistols campaign was “By getting these guns out of your homes, you’re making a just part of the number of guns seized last year. contribution to community safety,” said Chief Bill Blair, who pointed to police statistics estimating 30% of all Toronto crime guns are stolen from legal 4,587 firearms gun owners. “People realized that they 357,064 rounds could get rid of their firearms safely and get something of of ammunition value in return,” he said, of the Pixels program. The Chief pointed to a Decem- ber break-in, where a Toronto homeowner had a gun stolen because it wasn’t properly se- cured. The campaign won the praise of Mayor David Miller, who commended city, police and business leaders for coming to- gether to take guns out of circu- lation. Toronto Police Services Board chair Alok Mukherjee said the novel approach gave people great incentive to turn in their weapons. “Now, these guns can never be used to cause injury or death to anyone in our city.”

17 t was lights, camera, action in police officers on bicycles or park- I2008. Cameras were on patrol, ing officers on foot. alongside officers, so that citizens Borchert said the goal of On Pa- could get a frontline look at polic- trol is also to meet extraordinary On Patrol ing from their couch. officers and put a human face on “It’s a day-in-the-life kind of policing. show,” said Rogers TV On Patrol “People have misconceptions on the with Toronto Police producer about police officers,” said Roland Borchert. “We want to Borchert. He noted one show is show our audience the things po- devoted to showing women in lice do that result in a safer com- policing, from detective to super- airwaves munity.” intendent. He said an important element of Community Mobilization Unit the program is showcasing the Sgt. Chris Boddy said On Patrol community mobilization efforts of shows a side of the Service and

Rogers TV producer Roland Borchert and Sergeant Chris Boddy

the Service to engage residents to officers that many people never help solve problems in their get to see. neighbourhoods. But the program “We want to show police officers does not ignore the grittier side of are real people,” said Boddy. “We policing. also want to show the good work “We want to show the arrests, those officers are doing and the too.” challenges they face on the job.” The shows have dealt with offi- He hopes the show will also in- cers working in partnership with spire Torontonians to get involved Toronto Community Housing con- in making their communities stables, the community, but also safer, by attending Community with street policing such as john Police Liaison Committee meet- sweeps and drug busts. ings at their local Division or vol- The show spans the entire city, unteering in their community. from Rexdale to Rosedale and “Residents of this city can share Malvern to , whether it’s in making our community safer.”

18 Enforcement

Police Dog Services Constable Sean Thrush with Sirk Blackhawk swoops down on meth dealers

happy gangsters that based alle- giances on neighbourhood turfs or ethnicity. “A typical street-gang member sees a gun as a status symbol,” Crone said. “These guys saw it as a tool of the trade and were very reluctant to use them.” It was those tools of the trade that were smuggled into Canada that led police to the large drug network. Blackhawk began when the Bu- reau of Alcohol, Tobacco, Firearms and Explosives (ATF) notified Cana- dian authorities of a shipment of Chief Bill Blair with some of the seized weapons 237 firearms smuggled over the Windsor border, and traced back to n unscrupulous suburban Toronto, OPP, Durham, Peel, York- . An arrest in Toronto, in AChicago gun dealer, a shipment South Simcoe, Waterloo and Tim- which a Baby Eagle 9 mm pistol of smuggled guns and the seizure of mins. was seized, backed up that claim. a Baby Eagle 9 mm pistol. A total of 47 firearms was also re- In November 2006, Waterloo ar- And so Project Blackhawk began covered. rested a man who had pointed a in earnest, an international joint “They were very pragmatic, busi- Vulcan V-10 pistol at another man, forces project aimed at dismantling nesslike and successful in what they tracing the gun, once again, south a guns-for-drugs ring unlike any- did,” said Organized Crime Enforce- of the border, leading authorities to thing the country has ever seen. ment S/Sgt Matt Crone, noting the set their sights on a suburban The massive probe, which began many high-end cars and addresses Chicago gun dealer. in 2006, was dubbed by Canadian that became part of the investiga- The Service’s Firearms Enforce- authorities as a nod to the Windy tion. ment Unit pooled resources with City’s hockey team. “These weren’t typical members of the OPP and used four officers What began as an investigation a street gang who went around from the OPP and three Waterloo into the smuggling of guns across shooting at each other – it was about Regional Police officers on the proj- the U.S. border, spawned a metham- business and keeping a low profile.” ect. phetamine bust worth $160 million Chief Bill Blair echoed Crone in The turning point came when po- on the street – the largest ever in recognizing the level at which the lice raided a Mississauga commer- Canada. criminal organization operated. cial unit, allegedly uncovering a Over the two years, investigators “This is not a street gang,” Blair massive meth-manufacturing oper- arrested 36 people, laid 444 charges, said, at a late-June press confer- ation, including 4,000 kilos of ec- recovered 86 firearms, also seizing ence. “This is a highly organized, stasy and methamphetamine as vehicles and homes in the wake of highly successful criminal enter- well as 400,000 pills. 38 search warrants. prise.” During the investigation, police Twenty-seven of those arrested Crone said these criminals ac- also seized 59 kilos of meth, three were corralled on June 19, following cepted guns because of the nature of kilos of cocaine, 60 kilos of mari- simultaneous police raids by their business, but weren’t trigger- juana and 50,000 Viagra pills. Reporters film some of the $800,000 in cash seized during a counterfeit investigation Big fish on hook espite being deemed one of boy bunny tongue rings, Tiffany rested in connection with the al- DCanada’s largest seizures of earrings and Chanel purses. leged home-shopping setup. knock-offs, shoppers still find On March 3, investigators at 33 The investigation began earlier in counterfeit goods. Division displayed some of the the year, with 33 Division’s Major That’s the wild world of counter- counterfeit merchandise seized fol- Crime Unit working alongside the feiting, which nets billions of dol- lowing a raid on a home in the Kestenberg Siegel Lipkus law firm. lars annually and enriches a Finch Avenue East and Don Mills “I can tell you that this seizure is shadowy underworld of smugglers – Road area. the largest seizure of counterfeit all supported by shoppers looking Gucci, Disney, Juicy Couture, jewellery in Canadian history, to to save a buck. Baby Phat, Nike and Harley David- my knowledge,” said lawyer Lorne Police said the results of a seizure son were some of the ripped-off Lipkus. from a home were dra- brands allegedly seized in the A 65-year-old man faces numer- matic: over $5 million in alleged home’s basement, which had been ous charges, including multiple counterfeit goods, $800,000 in turned into a showroom. counts of possessing property ob- cash, including several $1,000 bills “We believe we got one of the big tained by crime over $5,000, pass- – made from selling 51,357 fakes fish in the pond,” 33 Division D/Sgt ing off wares and possession of like Louis Vuitton bracelets, Play- Ed Dzingala said, of the man ar- proceeds of crime over $5,000.

21 Bike seizures shock city t was a case that garnered local looked on, as part of a sting directed termath of the Service attempting to Iand international headlines. at thieves. In the wake of the arrests return the bicycles to their rightful On a summer’s day in mid-July, a of Kenk and Jean Lavoie on theft-re- owners. used-bike shop owner made history, lated offences, officers conducted “I had one person come in looking accused of being Toronto’s most pro- search warrants at 12 locations in- for their bike, saying he had travelled lific bicycle bandit, in a bizarre case cluding Kenk’s home, his used-bike Europe with his wife on that bike,” that got weirder with each passing shop and many storage spaces and he said. “It’s not only the people day. rented garages, finding thousands of looking for high-value bikes coming A street-level investigation led 14 bicycles. in – it’s the ones looking for the beat- Division officers to the largest cache They ranged from thousand-dollar up bicycles with sentimental value.” of alleged stolen bicycles in the city’s models to one still sporting its 1945 He said police are taking the crime history – a 2,850-strong armada of Toronto bicycle plate. seriously. steel, rubber and aluminum. In the weeks that followed, those “It’s comparable to auto theft in the On July 16, investigators arrested who had their bikes stolen were in- number of bicycles and value of them Igor Kenk, owner of Kenk’s Bicycle vited to view a display of seized bikes stolen each day,” Bernardo said. “Ex- Clinic, after he allegedly directed an- at two warehouses. Major Crime Unit cept the recovery rate in auto theft is other man to cut bicycle locks while Det. Izzy Bernardo said he heard much higher.” Community Response Unit officers many sentimental stories in the af- Police said more than 450 people

22 To register your bike, visit torontopolice.on.ca 2,850 bikes were reunited with their bicycles. Between July 16 and Dec. 31, more recovered The huge media coverage of the than 8,913 owners registered their case had an incredible effect on peo- bikes online. ple registering their bikes, too. Public Information Const. Tony 8,913 bikes “The bike registry is the best tool Vella said police recover many stolen we have to return property to its bikes that could be returned easily if registered rightful owner,” said Insp. Bryce they were only registered. Evans. “We’ve recovered bikes with He said bike registration only takes online after very expensive locks intact.” a few minutes. thefts made Toronto owners can register their “It’s going to be a lot easier for us bicycles by visiting torontopo- because now we know which bike be- public lice.on.ca and clicking on the Bicycle longs to which individual, and it’s Registration button. Since the mas- simply a matter of taking the serial sive seizure, the public responded to number of that bike and giving them Oldest bike the call to register their bicycles, with a call and saying, ‘Hey, we have your 3,930 in July compared to 436 in bike, come pick it up,’” Vella said. found with June and 532 in May. licence plate circa 1945 A police warehouse was filled with thousands of alleged stolen bikes Most child rescues ever

PS child-exploitation investi- access to,” said Scanlan, noting Tgators rescued a dozen chil- that there is often more than one dren from abuse in 2008, more victim. In five other cases, her than in any other year. investigators gave leads to police “That’s what it’s really all services in Ontario, the U.S. and about – preventing a child from Germany to help locate the vic- facing one more day of abuse,” tim. says D/Sgt Kim Scanlan, who Det. Warren Bulmer, an expert leads the team of investigators, on identifying the location of vic- charged with weeding out child tims in photos, said Toronto in- exploitation online and rescuing vestigators see through all victims of the heinous crime. investigations, whether they lead “The rescues come in a variety to somewhere in the city or not. of ways,” she said, noting front- “You have to assume you’re Child abuse line officers, online investigations the only one with the picture and victims coming forward all who can do something about it,” down 15% led to the arrests. said Bulmer. “We come to work She said that, in one case, a with the same goal: to rescue uniform officer following up on a children.” Scanlan said they are man’s parole conditions found always trying to piece together Sexual child exploitation images on his sequences of abuse online to res- assault computer and reported it to her cue children wherever they section, ultimately leading to a might be. down 0.9% victim. “When we put all of the photos She says her investigators also together, it means more to inves- delve deeply into the past of all tigators in other countries and the alleged offenders they arrest, makes more sense to them,” to ensure that all victims have Scanlan said. been identified. Information has also been “We interview all children strengthened at an international whom the offender may have had level and at home. Silent victims get voice over predators

ascinating jobs. Glamorous clothes. “We believe there may be further victims,” FPlenty of cash. 52 Division D/Sgt Mike Ervick said, at the All longing for a better life. All of them be- time. trayed by dreams. “The women are confined, isolated from Investigators who busted an alleged the general population and each other, human-trafficking ring that lured Eastern their documents are taken and they are very European women to the city said most of the vulnerable because they are in a country victims unknowingly arrived to work in the that is not their native land.” sex trade. Ervick said the women – mostly from East- It was soon after one woman, who believed ern European countries – were allegedly she would be working as a model, bravely threatened and coerced into prostitution fled, arriving at a downtown Division with in- under threat of being deported. formation about an alleged human-traffick- “They are brought to this country and held ing ring. at a safe house where they can be threat- Vice Squad detectives made six arrests in ened until they comply,” he said, noting the the case and found another victim. The men captors often make women believe they are were charged with trafficking in persons, liv- owed payment for bringing them to the ing off the avails of prostitution, exploitation, country. forcible confinement and threaten bodily He alleged that the women held captive as harm. The ring allegedly used a website to prostitutes generate anywhere between communicate with johns. $4,000 and $10,000 a week and are given a Investigators believed more women were meagre allowance in return. entangled in the international prostitution “It’s a hidden industry, it’s underground,” ring and urged anyone facing similar circum- said Ervick, who noted that police need the stances to come forward to police for help. victims to come forward to build a case.

25 Reduce Impaired Driving Everywhere

Don’t drink and drive. It’s really not a complicated message, but it never seems to get through to some people. In 2008, charges piled up against those who continued to drink and drive, as more officers were stationed at RIDE (Reduce Impaired Driving Everywhere) spot-checks. Compared to 2007, the 2008 Holiday RIDE program resulted in 23 more drinking-and-dri- ving charges. Traffic Services Sgt. Tim Burrows said in- 2,162 spot- creased enforcement – by way of the doubling of provincial RIDE grants – accounted for the spike checks in charges. In 2008, a total of 1,616 officers dedicated 5,023 hours to the Holiday RIDE program in Toronto. 409,249 “We have more officers working the line at spot-checks and more opportunity to talk to vehicles more drivers,” said Burrows. He said, in the past, when multiple officers had to conduct stopped roadside breath tests, other drivers would be let through without being spoken to. Burrows said Traffic Services was able to pig- gyback onto RIDE spot-checks at local Divisions. He said the only way to ensure drivers don’t get 8,566 tests charged is to cut out alcohol completely before getting behind the wheel. “There is no safe consumption of alcohol when driving a vehicle,” he said. Drivers face a 12-hour suspension if their 380 drinking blood alcohol is between .05 and up to legal limit on roadside test. Those charged with impaired & driving driving over .08 blood alcohol get an immediate 90-day suspension and face over $13,000 in arrests costs upon conviction. Legal costs, fines, the addition of an interlock- ignition system to a vehicle and a substantial rise in insurance premiums, all play a part in 1,347 the cost. “We will continue to work hard to get the mes- 12-hour sage to let the public know that drinking and driving is unacceptable behaviour,” said Traffic suspensions Services RIDE coordinator Const. Lee Bishop. “Some people are still not paying attention and making alternative choices for transportation.” She said the increased enforcement over the 6,363 vehicles holiday season was important. “We try to pre- vent a family losing a loved one over the holiday impounded season,” said Bishop. “It’s a time to celebrate 26 and be around family and the ones you love. 12,633 Mischief charges down 17% Bullies banished

ew people in the Junction “The guys here did a great job for vandalized. Fneighbourhood were brave the community,” said McFadden. A neighbourhood party was or- enough to stand up to them. “All the units came together, big ganized, complete with an over- They were a brash father-and- time. I had guys stopping in all the sized card for officers, signed by son duo, who allegedly unleashed time asking if they could help out.” dozens of neighbours. a campaign of vandalism and mis- “It was more than just a job, it One entry read, ‘thanks for free- chief against neighbours. was a personal thing,” McFadden dom and restoring peace to a ter- For years, residents – long living in the shadows of the neighbour- hood bullies – complained about the two, both well-known to Divi- sional officers and the neighbour- hoods near their home. But, after a rash of broken win- dows and slashed tires, those liv- ing along the top half of Quebec Ave., above Dundas St. W., had had enough. They banded together, calling on Major Crime Unit (MCU) detectives in 11 Division to launch a compre- hensive investigation to help them reclaim their street. Calls came in to the station about multiple cases of vandalism targeted at specific cars, homes and stores that had caused resi- dents, to park cars away from their homes or set up surveillance cameras to monitor on-street park- ing. Det. Dan McFadden said it’s un- usual for MCU detectives to wade into a case involving low-level property crimes but it was a com- Resident Karen Hoffman with son Nathaniel and 11 Division officers munity crying for help. After dig- ging into the case, they soon found said. “You felt sorry for what they rorized community.’ “I saw people I that the problem was not only van- had to endure.” haven’t seen in years. There was a dalism but also intimidation, al- When police arrested the two al- great sense of community and legedly carried out by Felice Scala, leged bullies at the corner of Que- great sense of relief.” 61, and his son, Ralph, 36. bec and Dundas Sts., dozens of Community Response Unit Sgt. “These were real, bona fide vic- residents surrounded officers, Blain Young said the block party tims who had their lives changed – many of them cheering and clap- following the arrest really defined we had to do something because ping. how much neighbours were af- people put their faith in us,” Mc- During the summer, everything fected. Fadden said. “They needed our re- changed. “They were thanking officers for sources,” said McFadden, who led “We were painting and not hav- giving them their neighbourhood Project Calzone with D/Consts ing to look out the window every back so they could socialize with Todd Hall and Dan MacNab. few minutes to see if the car was their neighbours,” Young said. % %%2-23 4# /1- %%5$ Service #%366 25%9 numbers 712--3 %5$1- %#5 66 New Constable Jeffrey $ Chahal has been given % the first uniform five- 59 digit Badge number, -%%66- 9- 10000 102#5391 %%-15-$ #566 %%$3/ 7662 Budget %5 $881,825,300 - 91- Command budget breakdown % 4.55% # 4.64% 5 3.70% 53.66% $ 33.13% % 0.33% 1010 72663 Budget breakdown %59 -#- 1- %5%5$9 -/662%- Toronto Police Service lifeguard Ryan Ferguson won several medals in the Ontario Waterfront Lifesaving Championships

Personnel: 5,457 uniform 2,593 civilian

Major Crime Indicators Arrests 57,175

-3% -4% -5% Provincial

70 Offences Act 1,478 17,837 -11% -11% 4,389 tickets 9,208 6,687 558,877 966 Example: Highway Traffic Act or -17% Liquor Licence Act violations

-21% Contact Cards Due to different counting methods and/or different data sources, numbers in this chart may differ from those in other Toronto Police Service publications. 371,505 Contact cards are filled out when officers come into contact with Calls for service members of the public

689,829 Parking

71,415 tags 115,425 2,608,083 Traffic safety

Total collisions 55,661 Down 0.7%

Fatal collisions 51 Up 6%

Personal injury 10,896 Down 6%

Traffic Safety Campaigns The Traffic Services Unit led 10 traffic enforcement and awareness campaigns across the city in 2008: Operation Safe Commute (January/February), Smart Ped - Kids Be- ware (March), Spring Provincial Seat Belt Campaign (April), Canada Road Safety Week (May), Safe Cycling - Sharing the Responsibility (June), TTC Take Time to Check (July), Back To School Campaign (September), Fall - Provincial Seat Belt Campaign (October), Operation Impact (October), Operation “Be Seen” (November) Highway Traffic Act 89,926 charges

Constables Gloria Koslowski and Jim Arp pull over a motorist

Police Vehicles

1,385 75 23 127

30 Innovation

The Marine Unit has a new Remote Operated Vehicle (ROV) that can plunge to a depth of 500 feet, well beyond normal human dives, to search using a camera and robotic arm. The ROV is used to complement the dive team in the search for evidence lurking below the surface of Healthy from head to toes

Service psychologists Dr. Catherine Martin-Doto and Dr. Carol Vipari

orkplaces that continue to and takes seriously the psychological up to the plate with programs and Winvest in employees reap needs of its employees,” said Vipari, policies designed to address the rewards for employer and employees whose responsibilities include the challenges of the workplace. alike. pre-employment psychological These programs include: So, too, did the Service, recognized screening of new constable candi- - an in-house Employee and Fam- as a provincial leader in creating a dates and the psychological health ily Assistance Program that triages psychologically healthy workplace. promotion programs for members referrals to community care In September, the Ontario Psycho- whose daily work places them at in- providers logical Association presented their creased psychological risk. - a critical-incident stress team inaugural Ontario Psychologically Doug Saunders, chair of the award that responds during times of crisis Healthy Workplace award to the program, lauded the Service’s efforts - a large cadre of peer referral Toronto Police Services Board. for creating a healthy workplace. agents trained to provide basic coun- Service psychologist Dr. Carol “The award is based on an exten- selling and support substance abuse Vipari said there is a widespread sive and detailed submission review support groups commitment to design programs to process as well as on-site interviews - a multi-faith Chaplaincy Service create a healthy workplace “to en- and discussions with staff from all - an Occupational Health and hance the psychological coping and levels of the organization, focusing Safety team that works with mem- resilience of employees.” on five key areas: Employee Involve- bers to facilitate an early return to “As a psychologist, I am well aware ment, Employee Growth and Devel- work after illness or injury of the human costs associated with opment, Work-Life Balance, Health - psychological health monitoring mental illness and psychological suf- and Safety, and Employee Recogni- and promotion programs for mem- fering. I am very proud to say that I tion,” Saunders said. bers whose work places them at in- work for an employer who recognizes Vipari said the Service has stepped creased risk

Fit for Service he Service cleared its first hurdle fore the Service receives the Award of nutrition and fitness programs this Tin staying healthy, receiving an Excellence from NQI. year, building on past initiatives. award from a national wellness or- “The health and well-being of our “The better we take care of our- ganization for its commitment to members has become a priority for selves, the better we can take care of staying fit. the Toronto Police Service,” said our communities,” he said. The National Quality Institute Deputy Chief Keith Forde, who ac- As part of keeping fit, Service nu- (NQI), a not-for-profit agency that cepted the award at a wellness fair at trition consultant Lisa Tsakos chal- recognizes healthy workplaces, gave police headquarters. “We are hon- lenged TPS members to lose the the Service its level 1 certification for oured to have been recognized for extra pounds and win prizes. The achieving an organizational commit- the strides we have taken. We will 2008 Fitness Challenge created a ment to health and wellness – a first continue to promote health and well- thinner blue line, as members shed for a policing agency in Canada. ness initiatives.” inches from their waist circumfer- Four levels must be completed be- Forde said the Service provided ence, along with body fat. Cyril Fernandes with Palestinian police officers

Forensics knowledge shared abroad

Sergeant Ed Adach wo forensics officers travelled lawyers with the proper forensic of a Canadian International Devel- Tacross the world in 2008 to en- skills to defend the accused under opment Agency (CIDA) mission, sure justice prevails in rebuilding Afghan law. Fernandes travelled to the West countries. Under Taliban times, Adach said Bank to counsel police on how to Supt. Cyril Fernandes advised those accused of anything from redevelop their forensic work, after Palestinian authorities on their adultery to murder had virtually it was interrupted by war. When forensics facilities and investiga- no legal defence. Many of those fighting broke out in Palestine tions, while Sgt. Ed Adach trav- charged were convicted with only after the disintegration of the Oslo elled to Afghanistan to teach “hearsay gossip” as evidence. Accords, much of the region was defence lawyers how to mount vig- But with the Taliban gone, scarred by war, ultimately destroy- orous defences for their clients. Adach paired up with Const. ing the police forensic facility. Adach was introduced to the Jonathan Sheldan – a Victoria, The CIDA mission was aimed at war-torn country’s uncompromis- British Columbia officer – running designing more courthouses and ing system of justice, under the a week-long course for the the development of forensic sci- Taliban, after reading The Kite lawyers, teaching them forensics ences and crime-lab capacity. “We Runner. The book is a fictional ac- skills like fingerprint and footprint want to bring credibility back to count of two friends living along a analysis to help them find, analyze policing and the justice system in rigid ethnic divide, amid the chaos and use physical evidence in the region,” said Fernandes. “It’s of the Soviet invasion. court. staggering to realize the work is That heartrending plot line was The Service will be also be in- not being done because forensic seared in Adach’s mind as he set grained in the DNA of the new work is such a mainstay of a crim- 33 out to help arm Afghan defence Palestinian justice system. As part inal investigation.” New positions in

Intelligence flows from front lines

ntelligence is being mined at the (England) all use similar practices. IDivisional level, thanks to a new Montreal has an intelligence officer position that provides a conduit be- attached to each platoon in their 40- tween centralized knowledge and plus stations, who reports to the neighbourhood know-how. central intelligence unit and con- A Field Intelligence Officer (FIO) ducts conference calls with members has been added to all 17 Divisions of their district. and several other units, to boost the “You can’t know who the enemy is flow of information between frontline without someone doing reconnais- units and officers at the Intelligence sance on the ground.” Division. He said the FIOs will help the “We recognized the need for the fa- Service tap into the 5,000-plus offi- FIO Responsibilities: cilitation of information flow between cers doing their own daily recon. the Division and the Intelligence Di- “That FIO ensures there is no dis- ● facilitate flow of information vision,” said D/Sgt Dave Brownell, of connect between us and the Divi- between unit and Intelligence the position created following a re- sion,” Brownell said. He said they ● serve as access point for in- view of intelligence practices. He are responsible for feeding the Intel- telligence products/resources said Intelligence has been too often ligence Division and their unit com- ● report monthly to unit com- perceived as a closed-doors section manders with frequent updates on mander on strategic use of of policing and better communica- emergent issues and bi-weekly writ- Resources tion is needed to make sure informa- ten reports on the players and prob- tion is turned into intelligence lems in their Division. ● report regularly to Intelli- quickly. “The reason we do intelligence gence Division The job itself is nothing new. work is to predict and prevent ● promote/train on informa- “It’s a military practice to embed crime,” Brownell said, of the FIO and tion-sharing and Intelligence an officer on the front lines to get intelligence officers’ job of identifying Division resources among timely information – going right back trends and criminals for enforce- frontline officers to ancient Greek armies,” said ment, using verifiable information. ● debriefing prisoners to gather Brownell, who adds that the NYPD, “By only reacting to crime, you’ll intelligence Montreal police and Scotland Yard never get at the root causes.” ● disseminate information on parolees released into Divisions ● attend bi-weekly training/briefing with all FIOs ● review arrest records, occur- rence reports, contact cards for intelligence value

FIOs: all 17 Divisions, the Inte- grated Gun and Gang Task Force, Fraud Squad, Marine Unit, Drug Squad, Traffic Serv- ices, Central and Area Courts

34 the field

New positions at Divisions ngenuity and efficiency prevailed as four new ● Crime Management Coordinator: Detective Ipositions were created at the Divisional level, analyzes crime trends and aids in assigning in- after a year-long pilot project explored better vestigations to primary response and investiga- ways of getting police business done. tive officers The Divisional Review Team (DRT) tested out a wide variety of investigative changes during ● Disclosure/Case Preparation Clerk: per- 2008, after soliciting ideas from Service mem- forms CIB administration to free up detectives bers and studying 55 Division in 2006. “It was an ambitious project,” said S/Supt Jeff ● Neighbourhood Resource Officer: coordi- McGuire. nates multi-agency, citizen’s response to combat “The intent was to increase the coverage of de- neighbourhood issues such as problem ad- tectives to support frontline officers, find efficien- dresses Major Crime Units will also be led by two cies in investigations and create training detectives to increase supervision and mentoring positions.” for young officers. Five new positions have been created at 22 and 55 Divisions: McGuire said the review showed officers were committed to doing their job better and willing to try new initiatives. “This is an initiative built from the ground up. ● Quality Control/Risk Management officer: We want to encourage officers with new, innova- Detective reviews occurrences to ensure compli- tive ideas to keep coming forward so we can try ance with all procedures them out.” 3D speaks for dead heir computer-generated work Twill likely never land them an Academy Award for Best Visual Ef- fects, but their achievements have raised digital imagery to new polic- ing heights. In 2008, a university professor partnered with the Service to give a voice to a man still anonymous, five years after his remains were found in a west-end park. biomedical communications professor Marc Dryer created a three-dimensional reconstruction of a man’s face using measurements of a laser scan of the man’s skull. Dryer used Maya 3D modeling software, a now-affordable computer pro- gram used in such films as Juras- sic Park and Terminator 2: Judgement Day. He said it’s uncommon to use the software for forensic recon- struction, but the digital process is a much more powerful and sen- Composite drawings of the unidentified man sible solution than creating a clay model. The 3D image is groundbreaking cause of death is not known. never seen before in forensics. for police forensics. Police forensic artist Jo Orsatti “Based on a laser scan and ac- The decomposed body was found created variations on the man’s tual measurements of the skull, in June 2003, in a heavily treed look, including hairstyles and we get to see subtleties in the area near Jane St. and Eglinton slight facial modifications. skull,” Orsatti said. “It’s an exact Ave. W. “We’re not 100% sure of the tip measurement, not my interpreta- “There was no foul play,” said 12 of his nose,” said Orsatti, of the tion.” Division Det. Paul Drury, of the varying images of the man’s nos- Dryer said it’s exciting to ponder man believed to have been dead trils she designed. He may have how this work might be able to for at least a year when his skele- had a cleft chin as well. solve the years-old case and po- ton was found. An anonymous tip Orsatti said the use of a laser tentially many others. “I’m hopeful led police to the remains. His scan adds remarkable accuracy – it will work.”

36 World learns in T.O.

Visiting police services and academics:

Cambridgeshire Constabulary (United King- dom), Landeskriminalamt Baden-Württemberg (Germany), National Police Directorate (Norway) Oslo Police District (Norway), Rotterdam Police (Holland), Municipal law enforcement delegation South Carolina (USA), Academic delegation from Berlin (Germany), Hong Kong Police Force (China), Jamaican Constabulary Force (Jamaica), Regional Police Department of Amsterdam (Holland), Royal Dutch Marechausse Military Police (Holland), Irish Minister of State with special responsibility for Integration Policy (Ireland), Municipal/law en- forcement delegation from Jiangbei (China), De Montfort University, Leicester (United Kingdom), Taipei City Police (Taiwan)

Royal Bahamas Senior Assistant Commissioner Marvin Dames

he Toronto Police Service has well as a host of new ideas for his Tmany good stories to tell. own police agency. It’s an organization so steeped in “You ought to be proud to be a part pride, tradition and policing excel- of this police service,” said Dames. lence that police services, from not “You have a world-class police only Canada but from many other agency.” countries, have tried to duplicate its Dames spent nights in patrol cars, success. days learning the practices of Human In 2008, police, academics and Resources, Training & Education, government bureaucrats flocked to Employment and Intelligence, to Toronto to study the Service’s com- name a few, but is sure he left no mitment to policing such a diverse stone unturned. He said his police service is trying community, and many other strate- “We have a lot in common as far as to design different strategies, for each gies, including traffic enforcement, the crimes being committed – they of its jurisdictions, to stamp out vio- community mobilization and domes- are just on a larger scale here,” lent crime, especially among youth. tic violence initiatives. Dames said. “What you see in Toronto is a mi- Delegations from North America, Community policing was also a crocosm of what’s going on all over Asia and Europe looked to Toronto to large focus of his secondment to the the world,” he said. learn more, sometimes staying Service, as community mobilization He said youth violence, interna- months at a time to embed them- is shared between Toronto and the tional and internet crime should all selves in programs. Bahamas. drive police agencies to work together After nearly a year of studying the “Wouldn’t it be better to get the and share solutions. “That’s policing Service from the inside, Royal Ba- community to take on a great deal of today and that’s why we do these hamas Police Service Senior Assis- policing responsibility?” said Dames. secondments. We’re not policing in a tant Commissioner Marvin Dames “It’s a better answer to deal with vacuum anymore and are intercon- left with a kinship for the Service, as crime.” nected in every way.” At the ready

Toronto Police HUSAR (Heavy Urban ) officers are shown about to board the C17 as part of Project Trillium. The officers worked alongside HUSAR members such as paramedics, firefighters and engineers, among others, to dig out mannequins from a simulated building collapse. They used carpentry skills and hydraulics to secure and cut through chunks of concrete that weighed over a ton, during the three-day exercise that brought out counterparts from across Canada. Prepared for the worst

n 2008, officers studied and prac- gency medical services and other “Emergency situations are low-fre- Iticed their short- and long-term city agencies such as Shelter and quency, but have a high potential emergency response plans to ensure Housing, to ensure they are ready to for things going wrong,” Warr said. the city is ready for any worst-case work together during a crisis. “You have to get it right.” scenario. “We wanted to make the commit- Beyond the immediate emergency, The Service focused on reviewing tee the centre of excellence for plan- officers have a role to play, too. emergency planning and conducting ning, exercises and debriefing,” said “There is no crisis the Service can emergency response exercises so Deputy Chief Tony Warr, who handle on its own,” said S/Supt that command and frontline officers, founded the committee. “After an in- Peter Sloly, noting the coordination as well as city partners, are ready to cident, an after-action report is pre- between emergency services, but respond to a natural or man-made sented to the committee where the also residents. Getting normalcy disaster or terrorist attack. commanding officer can make ob- back is a fundamental part of re- The Service struck an Emergency servations and recommendations on sponding to crisis, Sloly said. “You Preparedness Committee that meets how it was handled.” want to get the community and monthly to ensure emergency policy, The committee hears from intelli- businesses up and running,” he planning and response were intact. gence officers on potential threats said. It also participated in several inter- and creates procedures on how “Terrorism is aimed at disrupting nal and external exercises and major incidents are to be handled, our normal way of life – it’s impor- hosted a one-day conference de- whether it is a terrorist attack or tant to get that normalcy back right signed to bring together fire, emer- natural disaster. away.” 38 Human rights partnership times at odds. “These are three distinct groups, with three distinct man- dates but with one common pur- pose,” said Grange. The OHRC is devoted to preventing discrimina- tion and protecting human rights. “All three organizations have the same goals of making a safer community and protecting a per- son’s individual rights and free- doms,” said S/Supt Tony Corrie, of Professional Standards, who is working closely on the three-year project. The committee is tackling four major categories of interest: ● Recruitment selection, pro- motion ● Public education ● Training ● Accountability It’s a first for the commission, OHRC senior policy analyst Shaheen Azmi which has never partnered with a police service in such a way, says OHRC senior policy analyst Sha- heen Azmi. “We haven’t partnered with a major public institution,” said ground-breaking initiative de- Azmi, noting it is especially Asigned to put the Service on groundbreaking because it is a the cutting edge of human rights police agency. “It’s a unique situ- practices and policies, moved for- ation.” ward in 2008, in the interest of Azmi said it’s rare to get an in- public safety and individual side look at the organization. rights and freedoms. That gives them better knowledge Service members, Toronto Po- of Service practices. lice Services Board (TPSB) mem- “We understand the feelings of bers and staff from the Ontario police – it’s a difficult job with Human Rights Commission multiple issues being dealt at the (OHRC) teamed up to examine same time,” he said. “We now human rights policies and proce- understand better the demands dures within the Service. on police services doing their The commitment was forged work and how human rights can earlier in the year, when Chief factor into that work.” Bill Blair, TPSB Chair Alok Grange agrees that, if all three Mukherjee and OHRC Chief organizations take a closer look Commissioner Barbara Hall at each other, they’ll gain a signed a charter to work together greater appreciation for the na- to examine human rights issues. ture of their jobs. He also be- TPSB member Hamlin Grange lieves that there will be a said it’s a historic step to com- realization that they’re not that bine three organizations some- far apart on the issues at hand. TPS top employer

he Service has responded to the ics within our ranks, but Tchanging face of Toronto’s pop- by becoming more cultur- ulation by modernizing its recruit- ally competent.” ment practices. The Service also joined So it’s no surprise that they’ve top employers in Canada’s reaped the benefits of fostering a economic engine being diverse workplace, being chosen named one of the GTA’s among the best diversity employers Top 75 Employers. in the country and the best overall “I think we’re always in the . striving to be the best and The TPS shone in the two cate- also striving to recruit the gorises of Canada’s Top 100 Em- best of the best,” said Lennox. ployers annual competition that Lennox said policing, in general, has been choosing companies and is a career many people seek in organizations that make great search of an opportunity to serve places to work for the past 10 the public in an exciting way. years. “In Toronto, specifically, there is The Service was among 25 other huge diversity of functions, public organizations and private whether it is uniform or civilian, companies, including Air Canada not only over the course of a career, and the University of British Co- but on a day-to-day basis,” said lumbia, to receive the coveted sta- Lennox, of the many unique jobs tus of Canada’s Best Diversity within the Service. Employers, which salutes compa- For more information on how to nies and non-profit organizations become a member of the Service, go for being the country’s most pro- to torontopolice.on.ca/careers or gressive leaders in promoting diver- call 416-808-JOIN. sity within their ranks. The finalists were selected from an original list of 1,600 companies from every region of the country. Chief Administrative Officer Tony The Employment Unit is aiming to hire the best and brightest Veneziano said the Service has to serve as police officers in Toronto, as well as, recruit from worked hard to become more di- verse. diverse cultural and educational backgrounds. Of the 2008 “It’s an indication of all the ongo- hires: ing work as an organization to fur- ther reflect the city we serve,” Veneziano said. “It’s a really proud 34% are 60% speak a moment for the Service.” visible minorites 2nd language The award represents a long-time commitment to community policing by the Service, said Employment 18% are S/Insp Peter Lennox. 64% are post- “We’ve recognized the best way to women serve the community is to reflect secondary grads the community,” said Lennox, “not only by having diverse demograph-

40 Inside the Service

Service war veteran Gerald Sullivan salutes at a headquarters Remembrance Day ceremony Officers of year brave icy waters

Constables Mark Tan, Jennifer Anderson, Trevor Morrison and Frederick Hillier

he tragic death of two alongside three of her 42 Divi- under the water, but I couldn’t Tyoungsters not only devas- sion colleagues. see my hand in front of me,” tated their families, but also Anderson said the decision to said Tan. “It was like chocolate the incredibly brave and re- react was instantaneous, as milk; it was very murky.” sourceful officers who fought so Consts. Mark Tan, Frederick After several attempts, the of- hard to save the two boys when Hillier and Trevor Morrison ficers knew they had to get out they vanished beneath the ice. also rushed to the scene, where of the water. Tan credits Hillier “Your concern is for the they saw a passer-by trying to and Anderson with saving their child,” said Const. Jennifer An- rescue a boy with an extension lives. derson, one of four officers who cord. Their valiant efforts were braved the icy waters to try to Tan and Anderson were the tragically not enough to save save the boys. first in the water, wading out the kids’ lives. Once the pair fell through the with the Good Samaritan, un- “They did all they could, liter- ice and into the bone-chilling aware of an abrupt drop-off in ally dragging us out of the waters of a large reservoir on the reservoir as they broke the water,” said Tan. Dec. 10 2006, there were only ice away with their arms. Once A fire and police marine boat minutes left between life and submerged, Tan said the three was later launched, pulling the death. went under the water to look boys from the water. One died “None of us was concerned for the boys but were ex- at the scene. The other died in with our safety,” said Ander- hausted in their attempts. hospital. All four said the son, who was named one of the “I was sure I was at the exact award was bittersweet, given Police Officers of the Year, spot where I saw the child go that two boys did not survive.

42 African odyssey instills hope in officers t was an experience rich in hu- can do for these people with the Imanity, despite crushing poverty. skills we have,” said Clarke, who Two officers spent over a month on travelled to the villages surround- two different humanitarian trips to ing the capital city of Lilongwe with aid the people of Kenya and his wife, Ardena, and children, Malawi. Derek, 18, and Jenna, 15. Sgt. Jessica McInnis knew she Clarke travelled to Malawi to had made the right decision to come to the Maasai Mara region of Kenya, moments after her arrival at the village where she was to help rebuild a school. Hundreds of residents of Emori- joi welcomed their visitors, singing the national anthem when they ar- rived. “About a hundred of them sur- rounded me,” McInnis said, be- mused by her new celebrity. McInnis was the only police offi- cer to join the 2008 trip, organized by the Free the Children charity, which has built over 500 schools and involved over a million youth in its programs. They were there to continue the work of fellow Canadians, building new school rooms to replace dilapi- dated structures. “Your heart feels very heavy because you can tell some of the kids are very sick,” McInnis said, of the region, where three or four out of ten children are infected with HIV. For nearly a month, Det. Brian Clarke’s family spent long days Sergeant Jessica McInnis with feeding and caring for the or- work with Visionledd, a Christian Kenyan students Maya, Faith phaned children of Malawi. organization that works with and Beth From simply holding a child’s churches, community agencies and hand to helping with the nation’s government to help those in need infrastructure, the Clarkes left an in Africa. indelible mark on the country but, “What they do is so important more importantly, Malawi holds a because they give children an edu- place in their hearts. cation so they can be the future “I took away two things: how leaders of Malawi and bring a posi- huge the need is and how much we tive influence to the country.” Kingston joins stable horse is a horse, of course. That is, of Acourse, unless the horse is Kingston. The prized three-year-old Percheron Cross was added to Toronto Police stables in 2008, thanks to the high-stakes equestrian skills of officers. Kingston was given a place in the police sta- bles after Sgt. Peter Spurling took the prized horse home, after galloping past the competi- tion at the North American Police Equestrian Championships held in historic Fort Henry in Kingston. “We all went to the competition to win it,” said Sgt. Peter Spurling, of the 10 Toronto offi- cers who competed in a field of 75 from across North America. “It really felt good to represent the unit and the Service, and especially nice to bring home a horse.” He credited his police mount, Charger, with pushing him ahead of the competition by a nose. “I think he’s the best horse in the barn,” said Spurling, noting they share the same fiercely competitive spirit. “He’s a very talented horse, a natural athlete.” Spurling also won the Brigadier Memorial Trophy for the best combined score in both the equitation and obstacle competition and topped the pairs obstacle course with Pennsylvania state trooper Colleen Shelley. The unit finished well in almost every major category, including equitation skills and their ability to run the gamut of obstacles. “If he maintains the same temperament, he’ll be a good police horse,” said Spurling. He said the horse has been calm and personable, some- thing that officers want to instill in their horses during training. The unit has just retired 20-year-old police mount Duke, who will be going to live with for- mer rider Const. Greg Vanderhart on his farm. “Duke has always been a very good horse, in crowds, in traffic and has been good with peo- ple approaching – all attributes needed in a po- lice horse,” said S/Insp Bill Wardle. He said the horse will probably miss the job. Chief Bill Blair said that the horses of the Mounted Unit are working animals that have provided a great contribution to the city. “These are truly representatives of our Service and contribute to the safety of Toronto when we use them in crowds and in places like the En- tertainment District,” said Chief Blair, noting they also forge positive relationships with citi- zens. “They help us connect with the people of the city.” Sergeant Peter Spurling with new 44 Service mount Kingston Service women build up city

Toronto Police Service Women Build logo

Habitat For Humanity supporters

abitat for Humanity recognized the another side to them. Hwomen of the Service in 2008 for “It’s been a fantastic partnership. They’ve reinforcing their all-out fundraising effort. embodied the spirit of the community,” Rossi The Women of the Toronto Police Service said. was named the Habitat for Humanity Toronto “Officers have a good understanding of the Employee Group Partner of the Year, at Habi- need in our city,” Rossi said. “Police officers tat for Humanity Toronto’s 20th anniversary recognize the importance of safety and celebration. security begins at home.” The Service group has raised over $210,000 Service Women Build committee member to build two townhomes near Lawrence Ave. Detective-Sergeant Sandra Richardson, who E. and Manse Ave. The group had initially accepted the award on behalf of the 300 committed to raising $100,000 for one home. women involved, said the fundraising efforts “Their contribution has been absolutely have blown away expectations. unique,” said Habitat Toronto CEO Neil “I am sure this build will be a true legacy Heatherington. “This is a wonderful thing for not only all participants but especially for that they’ve done for families in need.” the members of the committee who continue Habitat Toronto has never had a donor to push our members beyond all fundraise for two homes after initially com- expectations,” said Richardson, of the civilian mitting to build one. and uniform volunteers, fundraisers and Heatherington said Service members un- supporters, including many men from the derstand that building stronger communities Service. leads to safer cities and less crime. Construction on the site will begin in the “Our goal is to work the Toronto Police winter of 2009 and volunteers should be on Service out of a job.” site to lend a hand in the spring. Toni Rossi, chair of the Habitat Women Habitat gives homes to families willing to Build, said having police women, taking on work 500 hours towards building their home, fundraising and building challenges, shows plus a zero-down, no-interest, 25-year loan. Cool nerves honoured trip to the bank turned into a ell for operator of the year after work- Ahellish nightmare for patrons ing with him that night – 25 years when a would-be robber threatened after initially training Howell on the to detonate a bomb if his demands job. “He did a phenomenal job,” said were not met. Clark. The harrowing call tested the skills “He’s very calm; you wouldn’t even of Communications Centre operator know anything was going on if you Glenn Howell, who was given with were walking by his desk.” Service’s Communicator of the Year award for his steady hand at the dis- patch desk, coordinating the emer- gency response to the March 25 bank robbery. Howell dispatched officers to the bank, after a caller phoned to report a man demanding a large quantity of cash. The robber allegedly threatened to detonate a bomb if his demands were not met. Officers arrived to find employees filling bags with money as others were being evacuated from the build- ing. Officers surrounded the building and eventually shot the suspect, who was confronted by police as he tried to flee. Howell had to dispatch officers, re- spond to radio traffic in the Division and organize road closures during the volatile standoff. “The environment we work in can be very hectic and crazy, but every- one pulls together,” said Howell, who credits many supervisors and staff for helping deal with his outstanding calls as he dealt with the bank rob- bery. “You lose all your units in a situa- tion like that,” he said, of officers at- tending the call and making an emergency run to hospital for the suspect. An entire Division will be consumed by such a high-level call, and dispatchers have to use re- Communications operator sources from adjoining Divisions. “When something big happens, Glenn Howell everyone jumps in,” said Howell. Veteran operator Darlene Clark, who retired in 2008, nominated How-

46 Traffic trailblazer missed trailblazer in traffic safety passed were to traffic safety initiatives, “Supt. Stephen Grant played an Aaway in 2008, after a courageous where he chaired the OACP Traffic integral role in keeping Toronto’s battle with cancer. Committee and heightened aware- streets safe,” said Toronto Police Traffic Services Supt. Stephen ness of traffic safety issues within Services Board Chair Alok Grant passed away peacefully on the policing community, to the pub- Mukherjee. “He was a person of great Nov. 8, at the age of 52, leaving his lic and to the government in creating fortitude, integrity, commitment, hu- wife, Cathy, four children and three legislative reforms. mility, spirituality, and warmth,” grandchildren. Ontario Provincial Police Chief Mukherjee said. “He will be missed The former unit commander of Supt. Bill Grodzinski said Grant was dearly.” Traffic Services made many contri- a quiet leader who sought the help of butions to the Service since joining others in his work keeping Ontario’s in 1974, commanding such units as roads safer. “He had a vision for our Staff Planning and Development, the roadways but he didn’t try and do it Employment Unit, and 41 and 42 Di- alone,” said Grodzinski. “He sought visions. But he was best known for partnerships built on trust and his passionate work as head of Traf- respect.” fic Services. Throughout his career, Grant was “He was an extraordinary person instrumental in coordinating pro- and an extraordinary police officer,” gressive organizational change said Deputy Chief Jane Dick. “He through his leadership in major ini- epitomized commitment and tiatives, including the implementa- dedication to public safety through tion of Toronto’s collision reporting his devotion to traffic safety centre program, the corporate re- initiatives,” she said. “His name is structuring of traffic policing synonymous with traffic safety.” processes as well as the creation of S/Sgt Andy Norrie said his former revised human resources processes unit commander was a proud and on the hiring, promotion, and reten- passionate leader. “He was well- tion of Service members. He was also known throughout Canada as a ordained a Roman Catholic Deacon leader in traffic policing,” he said. through St. Augustine’s Seminary in But his most recent contributions Toronto. Superintendent Stephen Grant

Fallen officer not forgotten Toronto officer who died in the The Ontario Police Memorial paid tle more than half of those killed on Aline of duty, over 70 years ago, tribute to McMaster by etching his the job died in traffic accidents, had his name etched alongside those name into the memorial’s granite while shootings account for almost who paid the ultimate sacrifice at walls. “Today, we remember police one-third. the Ontario Police Memorial. officers for their bravery, and their Norrie said those who ride bikes in Const. Edward McMaster, 31, died enormous community spirit,” said the Service have a kinship because April 24, 1935, shortly after 6 p.m., Ontario Premier Dalton McGuinty, of their love for motorcycles and the after the motorcycle he was riding joined by 700 people at the annual danger inherent in riding them. was hit by a truck that ran a red remembrance ceremony on May 4. Shortly after his death, the light at King and Peter Sts. He was “Their memory inspires us to be Toronto Police Force gave McMaster the 17th person to die on Toronto more courageous, more giving, and an honourable send-off with the po- roads that year. McMaster’s omis- more charitable in our own lives,” lice band, mounted officers and fire- sion from the Ontario Police Memor- said McGuinty, who was joined by fighters accompanying the funeral ial’s Lieutenant Governor David Onley, cortege to the city limits, where a Wall of Honour was discovered by families and members of police serv- provincial motorcade took him to Traffic Services S/Sgt Andrew Nor- ices and associations across the rest near his birthplace. His father rie, who had come across newspaper province. had died only two weeks earlier. articles on the officer’s death while The Wall of Honour, in a small Described as an experienced rider, doing research into the history of park adjacent to the Ontario Legisla- with four years on motorcycles, Mc- motorcycles at the Service. ture at Queen’s Park Cres. and Master, a seven-year veteran of the “It’s important to me, as an officer, Grosvenor St., contains the names force, was reported to have swerved to recognize his death officially,” of officers from 56 different police to miss the truck that crossed Norrie said. “I do feel some sort of services. The OPP have 86 officers straight through the intersection. connection to McMaster because he on the Wall of Honour, while the The driver was charged with was a motorcycle officer.” Toronto Police Service has 35. A lit- manslaughter. Memory conserved in green space serene and beautiful place was of- on Laura Ellis Court – a cul-de-sac coffee with her before she left for the Aficially carved out of the city in near Port Union and Lawson Rds. in call she would never make it to, said 2008 – a fitting tribute to a young offi- 43 Division. he has been amazed by the outpour- cer taken from her family and the “I feel sadness and pride,” said ing of affection from people who never Service much too early. Sharpe, of his reaction to the cere- knew Ellis. He said many people in The Laura Ellis Natural Area was of- mony. the community have sought to keep ficially opened to honour the memory His son, Ian, said his sister was “at her memory alive. “I think the com- of the 31-year-old officer, who died on home” in nature and enjoyed spend- munity should be honoured to have Feb. 18, 2002. Ellis, a passenger in a ing time in conservation areas. A ma- Laura’s name on this place,” English scout car en route to a break-and- rine biologist before joining the said. enter call, was killed after the police Service, Ellis took long walks in na- Chief Bill Blair said Ellis typified the car collided with another vehicle. ture and advocated for conservation, service so many officers perform on a The three-year veteran was the first he said. daily basis. female officer to die in the line of duty. “It’s great to see the police and her “We ask them to put themselves at Her father, Tom Sharpe; her seven- friends coming together for her. great risk,” he said. year-old daughter, Paige; along with Everyone has been so supportive and “She made the choice to serve her Chief Bill Blair, unveiled a plaque and helped us out over the last six years.” community and made the ultimate added mulch around the tree that is Const. Doug English, a friend and sacrifice as she rushed to assist a the central focus of the natural area colleague of Ellis, who was having a member of our community.”

Paige Ellis at the park dedicated to her mother, Laura

48 Medal mystery solved in 23 Division long-lost symbol of policing service Ahas been restored to a place of promi- nence with the family of its original recip- ient. A police long-service medal belonging to Police Force Insp. Charles Walter Turner, badge no. 31, was returned to his family at 23 Division in November, after its discovery at a trade show by Sgt. Jeff Alderdice. “He’s been gone a long time but he’s never been forgotten,” said Turner’s daughter, Joan Turner Dowling, on hand at the Division with her daughter, Cara- lynn Dowling Hassen, and granddaughter Corinne. Turner’s widow, Gladys, now 99, was unable to make the journey but was pleased to be reunited with the medal. “We’re just so amazed the police would do this for us.” Supt. Ron Taverner said it was impor- tant to honour the history of the Service as well as connect with a family with Charles Walter Turner on a Service motorcycle such a strong policing tradition. “This is our history,” said Taverner. “We have to remember where we’ve come from and the people who got us here.” Dowling said her family may have lost the medal after her brother, William, died in 1994. She said it will be placed in her mother’s living room. Charles Walter Turner died Feb. 2, 1962, following a career that spanned over 30 years. He met his wife, Gladys, when they worked together at Kodak, be- fore he became a police officer. The two married in 1929 and had two children, Joan and William. Turner went on to serve 46 years in policing, beginning in York Township, before it was amalga- mated in 1957 to a Toronto-wide police service. Turner moved to Stayner, On- tario, to live near his grandkids Rod Jr., Joanne and Caralynn. Alderdice found the medal at a trade show in Ottawa, on the same weekend as the Canadian Peace Officers’ Memorial. “It’s not unlike the current version but it’s not exactly the same,” said Alderdice, noting the colours were distinctive to the present version. But, as a unique find for the collector of Toronto police memora- bilia, he picked it up. “I really want to preserve the history of the department,” Alderdice said. “It’s a connection to the past.” Turner’s great-granddaughter Corinne Hassan For more information Programs Initiatives Workshops Seminars Community involvement News Releases Publications Crime Stoppers Police Stations Services Museum Newcomer Outreach Clearance Letters CCTV

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Louis Tam pages 3, 21, 31

Sonia Ciprietti page 13

John Hanley, Sun Media page 20

Wendy Mahony page 28

Ian Kelso page 29