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Teen Library Volunteers for Librarians Who Are Lesley Farmer Considering the Switch 144 Verso Matthew L 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page cov1 cover cov1 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page cov2 Baker & Taylor 4c page cov2 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 133 TLC 4c page 133 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 134 OCLC 4c page 134 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 135 Renée Vaillancourt McGrath Feature Editor Kathleen M. Hughes CONTENTS Managing Editor May/June 2003 Vol. 42, No. 3 166 Stories in the Workplace Martha L. Hale 172 Collections and Services for the Spanish-Speaking Accessibility Solina Kasten Marquis 178 Personalized Information Environments Do Public Libraries Want a Slice of the PIE? Lea Worcester 184 College Access Programs and Services June Eiselstein 188 Web Site Awards As a Selection Tool for Librarians Shedrick T. Pittman-Hassett IN EVERY ISSUE 138 Editor’s Note 159 Internet Spotlight Renée Vaillancourt McGrath Steven M. Cohen 139 From the President 162 Tech Talk Jo Ann Pinder Paula Wilson 139 On the Agenda 194 News from PLA 146 Tales from the Front Kathleen Hughes Jennifer T. Ries-Taggart 196 By the Book 148 Perspectives Jennifer Schatz Hampton (Skip) Auld 200 New Product News Vicki Nesting PLUS . 136 Readers Respond 154 InterViews 141 Verso Public to Academic: Reflections Teen Library Volunteers for Librarians Who Are Lesley Farmer Considering the Switch 144 Verso Matthew L. Hall A Passion for Cultural 157 Book Talk Understanding Makes “Let’s Talk Stories That Have Heart: An English” a Success Interview with James Lee Burke Diane Nevill Penny Fender 199 Index to Advertisers The Public Library Association is a division of the American Library Association, 50 E. Huron St., Chicago, IL 60611; www.pla.org. Cover design by Jim Lange, Jim Lange Design, Chicago Interior design by Dianne M. Rooney, American Library Association, Chicago 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 136 EDITORIAL FEATURE EDITOR: Renée Vaillancourt McGrath MANAGING EDITOR: Kathleen M. Hughes CONTRIBUTING EDITORS: Hampton (Skip) Auld, Steven Cohen, Rochelle Hartman, Nann Blaine Hilyard, Vicki Nesting, Jennifer Ries-Taggart, Paula Wilson, Natalie Ziarnik EDITORIAL ASSISTANT: Brendan Dowling ADVISORY COMMITTEE Victor Kralisz, Chair, Dallas, TX; Nancy Charnee, New York, NY; Mary Cosper-LeBouef, Houma, LA; Isabel Dale Silver, Champaign, IL; Luren E. Dickinson, Jackson, Library Recruitment through Procreation MI; Patricia Duitman, Vancouver, WA; Lynn Lockwood, Towson, MD; Cindy Lombardo, Orrville, OH. Just a note in response to Renée Vaillancourt’s Editor’s Note, “Why Do You Love EX OFFICIO: Toni Garvey, Phoenix Public Library, Your Job,” in the September/October 2002 issue. I offer another model for public 1221 N. Central, Phoenix, AZ 85004; (602) 262- librarian recruitment based on the successful model of Mother Nature: procreation. 4735; [email protected] In the least, each of us should strive to replace ourselves, to pass on our public PLA PRESIDENT: Jo Ann Pinder, Gwinnett County Public Library, 1001 Lawrenceville Hwy., Lawrenceville, library “genes” to the next generation. Some of us may abstain, some may be promis- GA 30045-4707; [email protected] cuous, but in the end we can keep the bloodline going one by one by one. It’s a noble PUBLIC LIBRARIES (ISSN 0163-5506) is published lineage, and we should proudly pass it on. bimonthly at 50 E. Huron St., Chicago, IL 60611. It is [Although I don’t have any children,] I claim to have done my part by encourag- the official publication of the Public Library Association, a division of the American Library ing a young woman who worked with us as a student. She went on to get a radiology Association. Subscription price: to members of PLA, degree, then a business degree, and then . a library degree. She’s just graduated from $25 a year, included in membership dues; to nonmem- UT-Austin. bers: U.S. $50; Canada $60; all other countries $60. Single copies, $10. Periodicals postage paid at But, I’m young, so I’ll keep working at it . .—Jeffrey Donlan, Director, Salida Chicago, IL, and at additional mailing offices. POST- Regional Library, Salida, Colorado MASTER: send address changes to Public Libraries, 50 E. Huron St., Chicago, IL 60611. SUBSCRIPTIONS Praise for the Pooches Nonmember subscriptions, orders, changes of address, and inquiries should be sent to Public Libraries, Sub- I’m writing because I loved Kathleen Hughes’ article “See Spot Read” in the scription Department, American Library Association, 50 E. Huron St., Chicago, IL 60611; 800-545-2433, November/December 2002 issue. I was so happy to see it provide such sound advice press 5; fax: (312) 944-2641; e-mail: subscriptions@ as trying out a pilot program, getting liability coverage, and remembering that qual- ala.org. ity is more important than quantity. Cheers to you! ADVERTISING I am a full-time library assistant for the Pleasanton Public Library William N. Coffee, c/o Benson, Coffee & Associates, (www.ci.pleasanton.ca.us/library.html) in the south Bay Area in California. I am also 1411 Peterson Ave., Park Ridge, IL 60068; (847) 692- the volunteer director of humane education for the Valley Humane Society (www.val- 4695; fax (847) 692-3877. leyhumane.org), which conducts a pet therapy program. PRODUCTION Three years ago, I was invited by Best Friends Animal Sanctuary to do a humane ALA PRODUCTION SERVICES: Troy D. Linker, Kevin education presentation in Salt Lake City. There I met members of Intermountain Heubusch; Ellie Barta-Moran, Angela Hanshaw, Kristen Therapy Animals on the very day they were to try out “READ” in a local bookstore McKulski, and Karen Sheets. that evening! MANUSCRIPTS I brought the idea to my library, and in time, and with incredible support and Unless otherwise noted, all submissions should be sent to enthusiasm from my supervisor and our library director, we just started “Paws to the feature editor, Renée Vaillancourt McGrath, 248A N. Higgins Ave. #145, Missoula, MT 59802; publiclibraries@ Read” this past fall! For me, seeing this [program] successfully in action was like aol.com. See the January/February issue or www.pla.org scratching a three-year itch! It’s been an incredible experience. for submission instructions. As cute as the photo ops and the great kids stories have been, one other particu- INDEXING/ABSTRACTING larly gratifying aspect of all this has been how it has affected the handlers. I have been Public Libraries is indexed in Library Literature and hearing stories from them on what an emotional experience it is for them, how they Current Index to Journals in Education (CIJE), in addi- feel they are witnesses to something magical between their dogs and kids, how tion to a number of online services. Contents are ab- thrilling it is for them to see “their” kids improving in confidence and reading. stracted in Library and Information Science Abstracts. This [program] has become far more for the handlers than just showing up with MICROFILM COPIES a sweet dog and meeting kids. This has been a win-win-win-win-I-could-go-on pro- Microfilm copies are available from University Micro- gram for everyone involved! Anyway, thank you very much for your feature article. films, 300 N. Zeeb Rd., Ann Arbor, MI 48103. I wish I could see this [type of program] in every library everywhere!—Sue Jones, The paper used in this publication meets the minimum requirements of American National Standard for Pleasanton Public Library Children’s Services, and Valley Humane Society Director of Information Sciences—Permanence of Paper for Printed Humane Education, Pleasanton, California Library Materials, ANSI Z39.48-1992. ¥ continued on page 140 ©2003 by the American Library Association All materials in this journal are subject to copyright by the American Library Association and may be photo- copied for the noncommercial purpose of scientific or Public Libraries encourages letters to the editor. Letters are used on a space-available basis and educational advancement granted by Sections 107 and may be excerpted. Preference will be given to letters that address issues raised by the magazine. 108 of the Copyright Revision Act of 1976. For other reprinting, photocopying, or translating, address Acceptance is at the editor’s discretion. Send to Renée Vaillancourt McGrath, 248A N. Higgins requests to the ALA Office of Rights and Permissions, Ave. #145, Missoula, MT 59802; [email protected]. 50 E. Huron St., Chicago, IL 60611. 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 137 SIRSI 4c page 137 42n2_2ndcorrex.qxd 04/24/2003 10:50 AM Page 138 EDITOR’S NOTE ast fall, when the Maureen and Our Friends in questions tend to be less of a personal nature Mike Mansfield Library at the than those that are often received in a public University of Montana in Academia library. And while college students are often Missoula found themselves grateful for the help that they receive, I did- unexpectedly short-staffed, they Renée Vaillancourt McGrath n’t feel that there was as much potential for invited me to fill in on the refer- Feature Editor the kind of life-changing interactions that Lence desk for a semester. I was hired as an sometimes occur in the public library. “adjunct visiting instructor,” which, I The faculty-staff hierarchy in an aca- gather, is a glorified way of saying “refer- demic library was also different than what I ence librarian.” Having worked in public was accustomed to. The MLS positions at libraries for my entire career, I was excited the university are faculty positions, which about the opportunity to explore a different include teaching and research responsibili- work environment. While there were many ties. While most faculty work at the reference things I enjoyed about working in an aca- desk for a few hours each week, the desk is demic setting, it also made me appreciate generally staffed by library workers who some of the unique aspects of working in a don’t have an MLS.
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