Self help Groups and Helpline Please tell us how you feel about the Support Available: services we provide. If you have a compliment, concern Disorders (Beat) or complaint, please raise this in the Beat is the leading UK charity for people first instance with the team providing with eating disorders and their families. your care. If you are unhappy with the Beat provides help lines for adults and outcome please contact young people, online support and a UK- Patient Experience Service on wide network of self-help groups to help people beat their eating disorders. 0800 013 2319 or email B-eat: 084 5634 1414 [email protected] Website: www.b-eat.co.uk Alternatively, visit: Youthline: 084 5634 7650 www.solent.nhs.uk/contact-us TXT: 077 8620 1820 If you would like support through the NHS Complaints Process, please contact These are local OA groups for people South East Advocacy Projects on with compulsive eating or other eating problems in Southampton or Chichester. 0845 600 8616 Tel: 075 0713 3933 Portsmouth Eating Website: www.oagb.org.uk Disorders Service

Samaritans Open 24 hours for those experiencing despair, distress or suicidal feelings. Tel: 023 9269 1313 or 08457 90 90 90 Email: [email protected]

Off the Record counselling support and information for young people age 11-25 250 Fratton Road PO1 5HH Tel: 023 9281 5322 May 2013. Designed by Solent NHS Trust Communications - ref 0008 Portsmouth Eating Disorders Service Who is the service for? When is the service available? provides a range of interventions for people over 17 with an Our service helps anyone from any age The service is available Monday to Friday who are registered with a Portsmouth GP. over 17 with features of , binge 8:30am to 4:30pm excluding bank holidays. eating disorder or . If you If you need support with breakfast we may What does the Eating Disorder are 16 to 17 you may be treated in our ask you to come in earlier. Service do? service or in the Child and Adolescent Mental Service according to which Waiting Times We provide assessment and treatment for service best suits your needs. We do not You will be sent a questionnaire within 5 people with , Bulimia provide treatment for compulsive eating or working days of receipt of your referral Nervosa, Disorder and . and asked to return it. Once we receive variants of these conditions. How will I be referred? this if you would like to be seen you will We offer a range of treatments including be sent an appointment within 15 working individual and group therapy, family Wherever possible we encourage people days. We always aim to see people as soon work and intensive help with eating. to discuss their problem with their GP or a as we can. Therapy offers a safe environment in professional who can make which to explore how your eating disorder a referral. If you are over 17 you can also Urgent Referrals developed and impacts on your life, as well refer yourself. If we are asked to assess you urgently we as strategies for recovery. What happens then? will offer this within three working days to Eating disorders can have significant patients in Portsmouth Hospitals or seven consequences for your health. Therefore, Following a referral we will assess how days to outpatients. quickly you need to be seen. You are likely we will work closely with your GP to help Financial Help with Travel Costs keep you well. to be sent a questionnaire. Once this has been returned to us we will invite you for If you are on benefits such as Income Where possible we will try to help your an assessment to discuss your concerns and Support you may be eligible for a refund recover with outpatient therapy. If whether treatment could help you. for your travel costs. Please contact the inpatient treatment is required we will helpline on 0845 850 1166 recommend an admission to a specialised If you do not have treatment with our eating disorders unit. You would be service we can explore other options with you. encouraged to visit the unit first (which You can find us at is usually local) and be given every Families and partners opportunity to discuss your questions or The Bluebell Rooms concerns. It may be helpful for your close relatives Kingston Crescent (usually parents or partners) to attend Surgery If you have other mental health problems appointments but we will discuss with you. 92 Kingston Crescent such as , or significant When needed we can offer support and North End risk from your eating disorder, we will information to close relatives. Portsmouth work closely with professionals from the PO2 8AL Adult Mental Service at St Mary’s Hospital There is also a local Carers Service, (if you are over 18) or Child and Adolescent contact 023 9275 6780 or 851864. Tel: 023 9262 7762 Mental Health Service (if you are 16-18) to support you and your family.