Winter / Hiver 2012

A great deal more change coming… Interview with CP’s New Lab will Tackle Railway Geographical Hunter Harrison Challenges 2012 Safety Awards VIA Transformation Paying Off

Offi cial Publication of the Railway Association of Canada / Publication offi cielle de l’Association des chemins de fer du Canada Same name, better service This is a different railway than it once was. As part of the global supply chain, we’re helping We’re providing better service than ever before, customers become more competitive with rapid, delivering products to market faster with consistent reliable rail. Visit us online to learn more. transit times.

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600021_Kenwood.indd 1 8/10/12 9:06:14 AM Chairman: Claude Mongeau President and CEO: Michael Bourque Vice-President, Public and Corporate Affairs: Bruce Burrows Vice-President, Operations and Regulatory Affairs: Mike Lowenger Director, Finance and Administration, and Treasurer: Don Dickson Art Direction and Design Lead: Ivan Novotny (Taylor|Sprules) contents Editor-in-chief: Paul Goyette, Director, Public Affairs and Communications 10 A Great Deal More Change Coming: Published for Interview with Canadian Pacifi c’s Hunter Harrison The Railway Association of Canada 99 Bank Street, Suite 901 20 New Lab will Tackle Canadian Railway Geographical Ottawa, ON K1P 6B9 Challenges Phone: 613.567.8591 Fax: 613.567.6726 24 CN Adds New Terminal and Launches New Maintenance and www.railcan.ca Training Facilities Interchange is published four times a year by 33 A Short Line is More than the Sum of its Tracks

Naylor (Canada), Inc. 34 VIA Transformation Paying Off 1630 Ness Avenue, Suite 300 Winnipeg, MB R3J 3X1 40 CRS 2012 Highlights Rail’s Position as a Backbone of 800.665.2456 Canadian Economy www.naylor.com 46 2012 Safety Awards Publisher: Robert Phillips Editor: Rasha Slepow REGULAR FEATURES Bill McDougall Sales Manager: 7 President’s Message Alana Place Project Manager: 53 Index to Advertisers Marketing: Michelle Hunsucker Publication Director: Trevor Perrault Advertising Sales: Bill Biber, Candace Bremner, Brenda Ezinicki, Tracy Goltsman, Ralph Herzberg, Megan Stanley 30

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Railway Association of Canada / Association des chemins de fer du Canada 5

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586102_GECapital.indd 1 5/4/12 2:22 PM President’s Message | Le message du président

A poll commissioned by Leger Un sondage réalisé plus tôt cette année par Léger marketing for the Railway Marketing pour le compte de L’Association des chemins Association of Canada earlier this de fer du Canada a mis en lumière certaines opinions year highlighted some surprising surprenantes des Canadiens à l’égard du transport ferroviaire attitudes by Canadians about freight marchandises. Il semble les Canadiens appuieraient en rail. It seems that a great majority grande majorité (87 %) le fi nancement public du transport of Canadians (87 percent) would ferroviaire marchandises, ce qui est d’autant plus étonnant support the government providing que le secteur ferroviaire ne demande pas au gouvernement funding for freight rail. Surprising, de lui verser des subventions et qu’il n’en reçoit aucune because the rail industry is not ask- actuellement. ing the government for such subsi- En fait, les entreprises ferroviaires au Canada sont dies, nor does it receive any today. détenues et exploitées par des intérêts privés. Les chemins In fact, the railway business in Canada is privately owned de fer construisent, exploitent, entretiennent et contrôlent and operated. Railways build, operate, maintain and police leurs propres voies et leur infrastructure, dont les ponts et their own tracks and infrastructure, including bridges and tun- les tunnels. Bien que la question n’ait pas été posée dans nels. Although the question was not included in the survey, le sondage, il ne serait pas surprenant d’apprendre que 50 it wouldn’t be surprising to fi nd that 50% of legislators in the % des législateurs au pays croient que les chemins de fer country believe that freight railways are at least partly owned marchandises appartiennent au moins partiellement à l’État or subsidized by government. Perhaps because of our great ou bénéfi cient de subventions gouvernementales. Peut-être history involving railways, there is an enduring myth that gov- qu’en raison de notre formidable histoire à laquelle sont asso- ernment still owns them. This isn’t the case, of course, and for ciés les chemins de fer, il existe un mythe persistant voulant 2012 railways are on track to spend some $3 billion investing que ceux-ci soient encore détenus par l’État. Bien entendu, ce in this considerable infrastructure. n’est pas le cas et, selon les prévisions, les entreprises ferro- Unfortunately, when something has as much history as viaires investiront en 2012 quelque 3 milliards de dollars dans rail, myths come with the territory and it can take a long time leur importante infrastructure. to change perceptions. Another example is service: as early Malheureusement, un secteur si imprégné d’histoire as 2005, some shippers were lobbying the government for comme le rail a suscité l’émergence de mythes qui se sont regulated service agreements. This led to the 2008 Rail Freight solidement enracinés, et l’évolution des perceptions demande Service Review and the appointment of Jim Dinning to facili- du temps. Prenons l’exemple du service : dès 2005, certains tate discussions between rail customers and railways and his expéditeurs exerçaient des pressions auprès du gouverne- fi nal report earlier this year. In other words, a lot of process ment afi n d’obtenir des ententes de service réglementées. spread over an extended period of time. However, during C’est ce qui a suscité la tenue, en 2008, de l’Examen des the period from 2008 to 2011, service improved by 50 per- services de transport ferroviaire de marchandises et la nomi- cent, according to data supplied by the shippers themselves. nation de monsieur Jim Dinning pour faciliter les discussions Although this improvement in service was understood in the entre les clients et les chemins de fer. M. Dinning a publié marketplace, the myth perpetuated in Ottawa and the Federal son rapport fi nal plus tôt cette année. Autrement dit, il y a eu Government introduced the “Fair Rail Freight Service Act,” on un processus intensif qui s’est étendu sur une longue période. December 11. Or, dans l’intervalle de 2008 à 2011, le service s’est amélioré A related myth is that shippers are paying a high price for de 50 %, selon des données fournies par les expéditeurs eux- rail service in Canada. The popular thinking is that Canada is a mêmes. Bien que cette amélioration du service ait été recon- large country, geographically, and so it stands to reason that nue sur le marché, le mythe a perduré à Ottawa et, le 11 our freight rates would be higher to offset the investment décembre, le gouvernement fédéral a annoncé l’introduction that needs to go into infrastructure. Again, this perception d’un projet de loi intitulé Loi sur les services équitables de is dead wrong. According to data from the World Bank and transport ferroviaire des marchandises. the American Association of Railroads, we know that Canada Un autre mythe connexe circule selon lequel les expédit- and the US have the lowest freight rates in the world. Lower eurs paieraient un prix élevé pour le service ferroviaire au than China and Russia, where there are considerable public Canada. Selon la croyance populaire, il semble raisonnable, subsidies for operations and infrastructure and lower than compte tenu de l’étendue géographique du Canada, que nos European countries, which are small and densely populated. tarifs marchandises soient plus élevés pour contrebalancer les Yet another myth, a holdover from the days of govern- investissements nécessaires dans l’infrastructure. Encore une ment monopoly (or maybe from the Board Game), is “market fois, il s’agit d’une perception complètement fausse. Grâce à power”. More than one study has been done about the rates des données fournies par la Banque mondiale et l’Association that Canadian railroads charge for their services, including of American Railroads, nous savons que le Canada et les

Railway Association of Canada / Association des chemins de fer du Canada 7

586102_GECapital.indd 1 5/4/12 2:22 PM rates charged to customers that have no competitive options États-Unis présentent les tarifs marchandises les plus bas au such as trucking or another railroad, and abuse of market monde. En fait, ils sont plus bas que ceux de la Chine et de la power has never been found. CP and CN are fi erce competitors, Russie, où les entreprises bénéfi cient d’importantes subven- who also compete with other railroads in North America, truck- tions publiques visant l’exploitation et l’infrastructure, et plus ing, barges and other water transport and short line railroads. bas que ceux des pays européens, qui sont petits et densé- The vast majority of customers have access to other carriers. ment peuplés. Moreover, they have access to existing provisions under the Un autre mythe se perpétue depuis l’époque du mono- Canada Transportation Act, designed to give customers com- pole de l’État sur le secteur, soit celui du « pouvoir sur le petitive options and ultimately impose regulatory outcomes on marché >>. Plusieurs études ont été menées au sujet des the railways. With the introduction of the new freight service prix que demandent les chemins de fer canadiens pour leurs legislation, they will have additional protection and the right to services, incluant les prix demandés aux clients ne disposant a service agreement. d’aucune autre solution concurrentielle auprès d’un autre che- I have had the pleasure of meeting many transportation min de fer ou d’une entreprise de camionnage. Or, aucune de and logistics professionals and have learned a great deal about ces études n’a révélé l’existence d’un pouvoir sur le marché. the changes and evolution of transportation in North America Le CP et le CN sont de farouches concurrents, qui se mesurent over the past few months. There is less difference between aussi à d’autres chemins de fer en Amérique du Nord, à des the needs and concerns of truckers and railroads than one transporteurs routiers, à des exploitants de barges et d’autres might think. More than one trucking executive has been heard moyens de transport par eau ainsi qu’à des chemins de describing their reaction to the recession and resulting slow fer d’intérêt local. La grande majorité des clients ont accès growth. Their focus is on running fewer trucks; on utilizing the aux services d’autres transporteurs. De plus, ils peuvent se equipment they have more effi ciently; eliminating empty trail- prévaloir des dispositions existantes de la Loi sur les transports ers; on charging for all of their services, especially premium au Canada qui prévoit l’offre de solutions concurrentielles aux services such as information tracking and logistics that save clients et, à terme, l’imposition aux chemins de fer de solu- money for their customers. They have had to get lean, in the tions réglementaires. Avec l’introduction de la nouvelle légis- same way that a manufacturing customer has introduced lean lation sur le transport ferroviaire des marchandises, les clients manufacturing practices. They have introduced longer trucks, profi teront d’une protection additionnelle et auront droit à la including those with multiple trailers and larger trailers. négociation d’une entente de service.

continued on page 51 suite à la page 51

8 Interchange608612_Railquip.indd | Winter / Hiver 1 2012 04/10/12 12:35 AM 5DLOURDG6HUYLFHVRI&DQDGD/7'

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603906_Herzog.indd 1 10/11/12 1:56 PM A great deal more change coming Interview with CP’s Hunter Harrison

customers to move CP from laggard to leader in four years. The changes announced include: • work force adjustment of 4,500 and future siz- ing to match emerging volumes; • closing of hump yards at Montreal, Toronto, Winnipeg, Alyth (Calgary), and Bensenville (Chicago) to be converted to fl at switching yards; • reorienting the internal culture and cut out bureaucracy by centralized planning and decen- tralized execution; • building 12-15,000 ft. sidings to accommodate longer trains. Mr. Harrison graciously accepted Interchange’s invitation to share his plans to turn CP around and make it more profi table, and bring the operating ratio down from the worst in the industry to one in the mid 60 percent range.

Interchange We understand that you’ve been pretty busy talking to CP’s rank and file since your arrival. What have you learned?

Hunter I have been through all of our major terminal complexes in some level of detail and listened to the local personnel explain to me the various Appointed on June 29, Hunter E. Harrison operations and processes. wasted no time in months of strategy sessions. I realize they’re anxious. We’ve already imple- On July 4, his fi rst day in his new Calgary offi ce, mented a great deal of change here in the fi rst six he arrived at CP headquarters and held a nine- months. There’ll be much more coming. However, hour marathon review meeting the result of it’s my sense that people are ready to embrace which has set the course for the swift changes that change. CP’s a great franchise with a lot of he intended to implement in short order. In the opportunities. I know people at CP are ready to room were executives from marketing and sales, move from the bottom to the top. operations and core HQ functions who heard fi rst hand Harrison’s observations and expectations. Interchange It was then that he declared that he would move What are the top two or three immediately to an operations focused railway areas of change you see being with only one goal, that of providing the best required? possible service to customers. In early December he laid out additional plans Hunter to implement disciplined execution of a new Well, it’s basically two things. We’ve got to get operating plan that provides premium service for our costs under control. The second thing, where

10 Interchange | Winter / Hiver 2012 we’ve already seen a lot of success is a real focus day out of service from Vancouver to Toronto, and on asset utilization and turning our assets. Vancouver to Chicago, both ways, which has cer- We have closed the hump operation at tainly helped our intermodal offering. And there Toronto, Bensonville, Winnipeg, Alyth and is a shift that’s taking place where we’re develop- Chicago, where we also have consolidated our ing a culture that every offi cer, every leader in the intermodal operation into one yard from two. company, develops a real passion for service for The reason for that, which people really don’t the customer. We are moving away from a more understand, is those yards are 1950s and 1960s centralized service approach to one where the vintage humps. Our mix of business has changed person on the ground is really sensitized to those signifi cantly since then. If you go back to that needs, and reacts to them in a very fast, effi cient period of time, 80 to 85 percent of the cars that manner. we handled had to be sorted, classifi ed, switched, I have now sat down face to face with most whatever term you use, so there was a need for of our major customers. They have been patient the hump. with us, given that they sense what the end prod- The nature of our business has changed. uct might be. I think they are encouraged that Bulk and intermodal, which compromises over this is going to be a stronger CP, which is good for 70 percent of our business, is all handled in them, good for Canada and I think that they’re unit trains. We certainly didn’t need classifi ca- looking forward to seeing the advantages of the tion yards. We’re going to a more fl at switching improved service offering. mode of operation, and that’s been a pretty dra- matic change for people. But once again they’ve Interchange embraced it well, and productivity has gone up, As you know the industry is that has allowed our service velocity and train very focused on the rail freight speed to improve. So we have seen positive ben- service review, and the impact it efi ts from those changes already. could have on service plants and customer relations. Any thoughts Interchange on that? How about the service side? What have you been hearing from Hunter customers that you speak with? I think that we’re maybe into the fi fth year of What’s been their reaction? the review. I’ve read the report and on balance I didn’t take much issue with it. But, you know, the Hunter devil’s always in the detail. Well, we have initiated change in our major CN is the best operating railroad in the world intermodal markets where we effectively took a right now in my view. We at CP hope to achieve

Railway Association of Canada / Association des chemins de fer du Canada 11 what they’re achieving someday. As predicted, We’ve cut through a lot of the bureaucracy at CP is quickly changing. I believe that within two headquarters, where we were clearly top heavy, or three years the two best railroads in the world and we’ve set out on a mission to reduce some will be both based in Canada. I think Canada has layers and get the decision making made in a lot the best rail system in the world, and regarding quicker fashion, and to be more reactive to the the Service Review, I’d be careful about tinkering market. Besides that one position in IT, the other with success. positions have been fi lled internally and I don’t I think any system that creates, or encour- really see the need or the opportunity to go out- ages, adversarial relationships between the rails side. Now having said that, if some star railroader and the shippers is not the way to go. With due comes along, and they’re available, and we think respect, railroading can be a pretty complex that they can do something to add to this organi- business. I would proceed very cautiously with zation, we’d certainly take a look at bringing new legislation. talent in.

Interchange Interchange You have built a reputation for Going back to your point about precision railroading. What will be cutting out the bureaucracy, do CP’s guiding principles going forward you see CP being in active hiring in terms of its operating philosophy? mode once this plan is fully implemented? The industry, as Hunter you know has an older workforce Well, I don’t think it’s any different than what and we have a lot of employees I’ve tried to instill in organizations that I’ve been coming up for retirement in the associated with, going back to the early 90’s with next three to five years. Where Illinois Central. These principles are basically: does that all shake out for CP? service (do what you say you will do), safety, cost containment and asset utilization which I Hunter mentioned earlier. And I guess probably the most We clearly need to cut through these layers of important principle of the whole is to recognize bureaucracy and we’re fortunate to some degree that successful organizations have successful, that we have this high attrition rate that you’ve good people. described. So I don’t think it’s any secret that this company, when all is said and done, is not going Interchange to have as many employees and/or contractors Do you see yourselves having to as we have today. Much of that can be dealt bring in some more new blood at with through attrition. The changes being imple- the senior level? mented will cause some people to have to shift and learn a new discipline, or maybe relocate. But Hunter if they’re willing to do that, chances are we’ve got We’ve really only made one change (Chief a position for them. Technology Offi cer) at the senior level, as far as And then I think we’ll be in a new position to bringing in, “new blood”. We’ve had, I guess, four start rebuilding where that’s required. leaders at the senior level that for various reasons have left the organization. You know, in a couple Interchange of cases, it was because of expiration of contracts, Tell us more about your asset and those people have decided not to stay. They utilization efforts and how this will certainly had the opportunity, but, you know, they help achieve your plan. decided it was time to retire or move on … and we have not replaced those individuals. Hunter I have not fi lled the Chief Operating Offi cer’s Yes absolutely. You know, in spite of all the job, and that’s by design. I need some time to get debate in the proxy contest about the “structural a better feel for what’s going on, and understand issues”, I don’t see us having any such issues. what we really need in that position. I don’t want We can compete with the best of the railroads in to lock in any time lines, but certainly within the North America with the physical plant we have. next year we’ll choose someone whether it’s For one example, we have already seen our internal or external, whether it’s a he or she, to train length go up on a run rate in the 14 to 15 step in to the position of COO, which will probably percent range. That’s signifi cant, so when you’re be an expanded role. able to increase train size, and you in turn reduce

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579382_Progress.indd 1 3/21/12 3:53:32 AM train starts that will create more productive, eats up working capital, and so, all this starts to heavier, longer trains and fewer people. fi t together. Another example would be the service changes we made to intermodal. People Interchange were saying, well that’s good, you know … To what extent are you looking at that’s excellent for service, and so forth … your physical track network and and it is good for service and it is one of the how it is properly sized to meet reasons we did it, but what people overlook your customer demands? is: by taking that day out of the transit time, and in a couple of cases a little more than a Hunter day, it reduces the overall requirements for Absolutely. If you look at the “typical railroad”, locomotives on the system by about 40 loco- 50 percent of the expenditure might be replace- motives. Now, if you reduce 40 locomotives, ment capital, and then there’s some productivity there’s a certain number of people that are capital, where we’re going to spend a good bit on associated with maintaining those locomo- siding extensions and brand new sidings. This will tives, and there’s a certain number of associ- eliminate some bottlenecks that will allow us to ated parts and materials which otherwise run longer trains even more effectively without adversely affecting speed and velocity. So, that’s going to be a big effort for the next year or so. Having said that, the bucket of capital that I spend Canadian Pacifi c annually is around 1 billion dollars. I don’t see this changing signifi cantly over the Announces New next three or four years. Because, for example, we had a good deal of money budgeted for Senior Operations Team locomotive replacements. We’ve taken “in round Canadian Pacifi c announced the senior operations team who will lead numbers” 400 locomotives out of service; some the execution of the new service plans. Doug McFarlane is appointed we’ve monetized and scrapped or sold, but Senior Vice-President U.S. Operations. Guido De Ciccio is appointed Senior there’s about 350 in storage status that are in Vice-President Canadian Operations. Scott MacDonald is appointed Senior reserve for growth. So the requirement that we Vice-President Operations (System). All three seasoned railroaders will saw in the past for additional locomotives has report directly to President and CEO E. Hunter Harrison. already gone down, but we’ll redeploy those sav- MacDonald joined CP in 2003 as Director, Locomotive Maintenance. After ings in infrastructure and we’re doing that work holding the position of Service Area Manager – Mechanical, he was pro- a little differently. The sidings that we have are moted to General Manager, Operations followed by Assistant Vice-President short (5000-6000 ft). Instead of letting them sit roles in Operations and Transportation. In 2010, MacDonald was appointed there and rust, we’re going to take the steel and Vice-President Transportation. Prior to his career at the railway, MacDonald combine it with another siding, which reduces spent 13 years with the Canadian Forces as an Aerospace Engineering our capital outlay because you don’t have to buy Offi cer and seven years with GE Transportation Systems. He holds a new rail. Mechanical Engineering Degree with Honors and a Masters of Engineering in Thermal Power. Interchange De Ciccio began his career with Canadian Pacifi c in 1976 in the We touched on the economy Mechanical department and then spent a brief period in Marketing & and how in some circles there’s Sales. He then returned to Operations and served as Service Area Manager optimism and other circles it’s for Montreal & North East U.S, General Manager, Eastern and Assistant pessimism. Where do you see Vice-President, Eastern Operations before stepping into the role of Vice- growth coming for CP? President Canadian Operations in 2010. De Ciccio holds a Bachelor of Commerce Degree from Concordia University. Hunter McFarlane joined CP in 1976 and his career spans from a labourer in the Well everybody’s excited about the energy Mechanical department to a qualifi ed conductor and locomotive engineer, sector and related areas, so I think it’s probably and key executive roles in Operations, Transportation, Interline, Marketing our most exciting and immediate area of growth, & Sales and Labour Relations leading to his appointment of Vice-President but if you also look at what people are talking U.S. Operations in 2010. He currently sits on the Boards of the Belt Railway about in the future, that’s clearly a big one for us. Company of Chicago, Indiana Harbor Belt Railroad Company, Kansas City The Canadian economy is driven by com- Terminal Railway Company and MT Properties, Inc. He is also on the execu- modities and certainly grain is a given. Hopefully tive of the Chicago Planning Group. McFarlane has a Masters in Business export coal, with the strengthening of the world Administration from Queen's University. economy, is going to be a big force, and if some issues break loose in the potash market, then this

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606039_Kim.indd 1 26/10/12 2:28 PM is one of those pretty stable commodities where we’re in good shape. In the other merchandise products like paper and lumber I think we’re going to have some rebound and I’d like to see us make some efforts through our service offerings to gain market share back that we had lost in those areas.

Interchange You’ve mentioned your service offering a number of times in this interview. As you execute your new four year plan, how is that SNOW FREE SWITCHES defined in terms of some of the metrics? For conventional and high speed rail…a simple, economical, safe What do you see as being important? and effective means of keeping snow and ice out of rail switches.

t&BTZUPBTTFNCMF Hunter t.JOJNJ[FEFòFDUTPGTOPXESJGUJOHBOEJDJOHPG Well, you know, it’s important that you understand the mar- TXJUDIFT ket and your customers. One of the things that has an impact, t&OIBODFESFUFOUJPOPGIFBUGSPNQSFXBSNFE SnowProtec™ TXJUDIFT is a brush- which some tend to overlook, is interest rates which are almost t%FDSFBTFEFOFSHZDPOTVNQUJPO based, patent- nonexistent now. t$BOCFMFGUJOQMBDFZFBSBSPVOE pending system 25 years ago prime in the U.S. was up around 20 percent t0QUJPOBMhinged bracketEFTJHOBMMPXT developed to and people were talking about their carrying costs being near GPSFBTJFSSBJMTXJUDIJOTQFDUJPOTBOE protect rail switches 50 percent. Speed in this context is important. That’s when you SFNPWBMJOUIFTQSJOH against snow drifts fi rst started hearing about just-in-time with intermodal really while making switch- becoming a hot commodity. heaters more effective. 800.787.7325 Now carrying costs are not as important; I hear anecdotal e-mail: [email protected] www.sealeze/snowprotec.com stories that some of the steam ship lines coming from Asia are ISO 9001 Certified cutting back their speeds on the high seas to save fuel. This begs the question as to why we are trying to run fourth morn- ing inland if they’re slowing down at sea? Is fourth morning, 603155_Sealeze.indd 1 24/08/12 5:57 PM compared to fi fth, of value to the customer? If it’s valuable to

New Schedule, Specialists in RailTerm is a diversified Faster Services outsourced rail services contractor Canadian Pacifi c announced new faster intermodal train rail services who provides custom services connecting Vancouver to Toronto or Chicago. The service solutions to new schedules remove a day from the 2,600-mile Toronto railway operators who to Vancouver transcontinental trains and two days from the 2,200-mile Vancouver to Chicago train service. wish to outsource “With lower dwell times in our terminals, more effi cient mission-critical activities transit times, and optimized asset utilization, we can provide such as: this improved service,” said Canadian Pacifi c Executive Vice President and Chief Marketing Offi cer, Jane O'Hagan. “As part Dispatch services; of the global supply chain we want to help our customers be Track & signal more competitive in the markets they serve.” maintenance; Through a complete redesign of the railway's transcontinen- Terminal management; tal package, combined with the benefi ts from previous capital Rail Traffic Control investments to CP's network, shippers looking for fast and reli- software. able shipping solutions with consistent overall transit time can take advantage of CP's new schedules to reach existing and emerging North American and international markets. Contact: François Prénovost This new transcontinental service is part of the evolution (514) 420-1212 at CP as more enhancements are being pilot tested across the [email protected] www.RAILTERM.com network creating further service improvements.

474793_Railterm.indd16 Interchange | 1Winter / Hiver 2012 5/18/10 7:45:15 AM 594808_Diversified.indd 1 7/18/12 11:06:55 AM the customer, will he be willing to pay a premium for guarantees? But even if the customer doesn’t need the velocity, we certainly need it for asset turns and controlling costs. It’s about really knowing your customer and making a commitment to them of what you will do, and then doing it so they can depend on it.

Interchange Will you be aiming for a certain percent of on time service delivery?

Hunter From time to time we have offered customers guaranteed service. Now, to get “guaranteed service”, one might have to pay a little premium for it. Some want the guaranteed service and the lowest price, but that sometimes doesn’t work well. Given the needs of that customer, or that market, or that sector, we’ve always said in the past that we will hold ourselves to 90 percent. We tell customers that we can’t be at 100 percent, because there are outside factors beyond our control. I think the market place recognizes and understands that, and I think that if we reach those kinds of levels and do it on a consistent basis, we will gain our fair share of the market.

Interchange 548387_Hayward.indd 1 8/24/11 7:10:09 PM So it is fair to say a key part of your plan going forward is that you intend to improve your service offering?

Hunter We’ve already seen some of our numbers pick up, pretty signifi cantly. For example, if you look at train speed and the true velocity including everything from “the time the train starts to the time it gets to destination and stops, holding it at Cando is More Than a Name. the terminal for three or four hours, crew changes and all the work and rest”, we have improved that metric in the range of It’s Our Mission. 8-10 percent. We’ve seen the dwell times go down in terminals in spite of the fact that we’re moving trains with much smaller staffs and we have closed the humps; all those things are Operations Across Canada. “headed in the right direction.” Meeting All Your Rail Service Needs. Industrial Switching Interchange Rail Construction & Maintenance If there is one message that you’d like to Transload Services convey, what would that be? Railcar Repair & Storage Rail Reclamation & Material Sales Short Line Railway Operations Hunter I would say this. This company is going to go through a lot of change, and I think change is good. Some of us don’t deal with it very well, but it’s change for all the right reasons. It’s intended to strengthen our franchise, to put it in a position to offer better service to our customers, to give better returns to our shareholders, and at the same time to provide a safe 1.866.989.5310 | [email protected] | candoltd.com environment and workplace for employees moving forward. ■

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572588_Amsted.indd 1 2/1/12 1:05:58 AM New lab will tackle Canadian railway geographical challenges

Dr. Derek Martin, director of Operating a scheduled railway means keep- of American Railroads (AAR), CP, CN, National ing trains moving. Reducing delays resulting Research Council Canada, the University of CaRRL, was awarded an Alberta from rock and snow slides and roadbed-related Alberta and Transport Canada. track failures is a key priority for Canadian Funding for CaRRL during the next fi ve years Innovates Technology Futures railways. will come from Transport Canada ($1.1 million), To delve into these and other issues, the AITF ($1 million), AAR, CP and CN ($500,000 each) Tier 1 Industry Chair in Railway railway industry and the federal government and the Natural Sciences and Engineering Council Geomechanics, as well as an have joined forces to create the Canadian Rail ($1.5 million). Dr. Derek Martin, director of CaRRL, Research Laboratory (CaRRL) at the Edmonton was awarded an Alberta Innovates Technology NSERC Industrial Research campus of the University of Alberta. Other Futures Tier 1 Industry Chair in Railway partners in the venture are Alberta Innovates Geomechanics, as well as an NSERC Industrial Chair in Railway Geomechanics. Technology Futures (AITF), the Association Research Chair in Railway Geomechanics.

20 Interchange | Winter / Hiver 2012 Mike Lowenger, vice president of the Railway Association of Canada, says the impetus for cre- ating the lab came from the recommendations of the 2007 Railway Safety Panel report that called for more use of technology to improve the safety of train operations. The Railroad Research Advisory Board of Canada took up the proposal and garnered fi nan- cial support to create the lab with a mandate to study the geo-mechanical challenges facing Canadian railways while training a new gen- eration of engineers trained in railway design and operations. CaRRL will work in cooperation with AAR’s Transportation Technology Center at Pueblo, The lab in Edmonton will be able to link into Colo., and build on the center’s existing and research in other countries and the International ongoing research. It will also team up with Heavy Haul Association, Tays adds. “We don’t programs at other American institutions, includ- want to spend time reinventing the wheel.” ing the University of Illinois, Virginia Tech and Michael Hendry, CaRRL’s associate direc- Texas A&M. tor, says the lab already has six post-doctoral Lowenger points out that Canadian railways students studying at the facility and expects have to contend with a far harsher winter than another 20 graduate students to do work at the most American carriers encounter. “We wanted facility in the next fi ve years. “We’re aiming to a facility in Canada that would focus on hazard produce highly-qualifi ed personnel to work in management technology. We want a lab that the railway industry,” Hendry says. looks at matters we consider important.” The lab’s focus will be long-term engineering Dwight Tays, chief of Engineering Technology research on roadbed, sub-roadbed, ballast and with CN, who helped bring the lab to frui- frost heaves, which can pose safety hazards to tion, says the AAR-sponsored U.S. research railway operations. It will study landslides, rock network has produced a lot of benefi ts for falls, land subsidence, erosion, as well as snow Canadian railways, “but it does not have a lot and ice conditions. of research activities specifi cally focused on CaRRL will also conduct studies into winter winter operations.” service reliability that include optimal materials While the carriers have invested a signifi cant evaluations, fuels and cold weather engineering, amount of time and money in reducing ground avalanche monitoring and control, response to hazards to their operations, “they still have a service disruptions, and weather monitoring and signifi cant impact on our operations when they predictions. Having the railways active in the lab’s occur,” Tays explains. “If our train service is dis- work operations will ensure the research projects CaRRL will also conduct studies rupted because of one, it’s very hard to return to address the industry’s concerns, Hendry adds. normal operations.” Those disruptions are costly At the announcement of the lab’s formal into winter service reliability to clear up, both and in terms of delayed ship- launch, federal Transport Minister Denis Lebel ments and rerouted trains. There’s an obvious said his department’s “investment will support that include optimal materials fi nancial benefi t in reducing these interruptions. new job opportunities and make it easier for Tays says one goal for the lab is “to develop researchers, industry and governments to work evaluations, fuels and cold a way to prioritize risk areas. That way we can together to improve rail safety and effi ciency. weather engineering, avalanche manage ground hazards.” While mountainous By developing technology, and training the next terrain poses the risk of slides that can close generation of students for careers in rail, this monitoring and control, and damage tracks, in other regions the rail- partnership will help the Canadian rail sector ways want to identify areas where the roadbed remain well-equipped and competitive.” response to service disruptions, needs upgrading to minimize operational ser- Mike Roney, CP’s General Manager of vice disruptions. Technical Standards Engineering Services, said and weather monitoring and “The lab will look at ways to manage dis- his company was “proud to join with railway ruptions and things we can do with our infra- partners in support of this innovative research predictions. structure that will make us more durable,” he lab which will also foster a new generation continues. “What are the right things for us to of bright young minds in our industry. CaRRL focus on from an operational perspective?” will contribute to important research and

Railway Association of Canada / Association des chemins de fer du Canada 21 should generate plenty of ideas from the engineering community. In a presentation that accompanied the formal launch of the lab, CaRRL said it will specialize in geotechnical and cold weather engineering, risk assessment and mitigation, and equipment scanning technology. Its researchers will launch a data mining initiative that will comb the records of infrastructure and mechanical incidents spanning more than a century, decades of accumulated track geometry car measurements and data collected development that will provide valuable being conducted at the universities,” by the network of wayside detectors CN insight into improvements that can be he adds. and CP have deployed across the coun- made to railway effi ciency and reli- Tays says railway engineering used try. They will be looking “for trends and ability particularly for Canada’s colder to be part of many university engineer- correlations not previously identifi ed, winter climate.” ing curriculums. He sees the lab as a which will provide insight into problems Lowenger says the technical commit- way to attract interest in railway engi- on network scale.” tee of the Railroad Research Advisory neering among today’s students. Another project will look into frost Board brings together specialists from “Engineers who work with the lab heaves of track “to quantify the mag- the various sectors of the industry will come to the railway industry with nitude of the problem and determine to consider projects for the lab. That a lot of knowledge about how it oper- the local causes of frost at problematic includes both the short lines and railway ates,” he points out. “They will know sites.” Currently the railways deal with equipment suppliers. the work.” the heaves by slowing the speed of their “We’re an industry that needs to Finding new ways to boost the effi - trains. They can salt areas where heaves be more closely linked with research ciency and safety record of the railways are a reoccurring problem.

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22 Interchange610168_VIA.indd | Winter 1/ Hiver 2012 13/10/12 2:14 PM The lab will use ground-penetrating radar to study the susceptibility of the sub-grade beneath the line to heaves and fouling of the rock ballast used to stabilize the track. It will also research into the causes of tunnel icing during the winter, which is a hazard for trains passing through. The engineers will focus on under- standing how frost penetrates into tun- nels leading to the buildup of ice. The research will be conducted in CP’s Mt. Shaunghnessy tunnel in the Rockies. Another area of study will be how to remedy the composition of soft ground map the extent, degree and effect of in use has the optimal fracture tough- under the tracks that can hold up to fouled ballast. ness at low temperatures and what kind modern heavier freight trains. Degraded ballast can impair the of steel would be best. The purpose of this research project stability of the tracks and lead to higher It will also use the data from is to map the extent, variability and maintenance costs for the railways. The the trackside detectors to study the impact of very soft sub-grades on the lab hopes to fi nd short-term solutions to mechanical reliability of current airbrake track components and the amount of the problem while developing “a means designs and provide solutions. It will maintenance. It will use a new tech- of monitoring ballast quality on network also be examining the link between nology developed at the University of scale, to allow for informed planning of wheel shelling and winter weather con- Nebraska to measure track defl ection ballast renewal to minimize overall life- ditions that has been established by the from a moving rail car. cycle costs.” National Research Council. ■ The lab also plans to focus on Cold weather rail breaks are another the development of the techno- ongoing headache for the railways and Visit www.carrl.ca for more informa- logical and analytical capabilities to the lab plans tests whether rail currently tion about the CaRRL research initiative.

582249_Bartlett.indd 1 Railway Association of Canada / Association des chemins14/04/12 de fer du 10:23 Canada AM 23 CN adds new terminal and launches new maintenance and training facilities

The terminal is expected to open in the second quarter of 2013 and have an initial The last few months have seen major moves production in Canada should provide a mar- loading capacity of 30,000 by Canadian National Railway (CN) to expand its ket advantage to our crude oil producers and business line and provide new freight cars for its shippers.” barrels of crude oil per day. customers. Jean-Jacques Ruest, CN executive vice- That’s enough to fi ll more than It has signed a memorandum of under- president and chief marketing offi cer, said the standing with Tundra Energy Marketing Ltd. new business is welcome. “CN will help Tundra’s 50 tank cars. to construct a crude oil rail car loading termi- customers reach markets with good net-backs nal near Cromer, Man., to meet the needs of for their crude. And further growth will be part Bakken crude oil producers in that province and of the story – the Cromer transload terminal is Saskatchewan. expandable, with the potential to handle com- The terminal is expected to open in the sec- plete crude oil unit trains of more than 100 cars, ond quarter of 2013 and have an initial loading which will generate greater effi ciencies and mar- capacity of 30,000 barrels of crude oil per day. ket reach for Canadian crude oil. That’s enough to fi ll more than 50 tank cars. The “Working closely with companies such as facility will have the capacity for 100 tank car Tundra Energy Marketing is making the transpor- unit trains, which could handle about 60,000 tation of crude oil one of CN’s fastest growing barrels per day of crude oil. businesses,” he noted. “We expect to move more Bryan Lankester, president of Tundra Energy than 30,000 carloads of crude oil in 2012, and we Marketing, says, “This project, combined with believe we have the scope to double this crude 410,000 barrels of oil storage currently under oil business next year. construction at our terminal in Cromer – a six- CN also has a deal with Arc Terminals to build fold increase in existing capacity – will provide a tank car unloading terminal in Mobile, Ala., us with access to alternative North American to handle Western Canadian heavy and Bakken markets for Williston Basin crude oil over CN’s light crude oils destined to Gulf Coast refi neries. network at a time when there is inadequate The facility, expected to be in operation by next pipeline takeaway capacity. Our Cromer loca- June, will have a maximum handling capacity of tion at the most easterly point of crude oil up to 120 tank cars per day.

24 Interchange | Winter / Hiver 2012 Le CN construit un terminal et met en service des installations d’entretien et de formation

Au cours des derniers mois, le CN a pris des net pour son pétrole. En plus, la croissance mesures importantes en vue d’étendre son est au programme. En effet, le terminal de champ d’activités et d’offrir de nouveaux wagons transbordement de Cromer pourra être agrandi à sa clientèle. et accueillir plus tard des trains-blocs de plus de Le CN a signé avec Tundra Energy Marketing 100 wagons-citernes de pétrole brut, permettant Limited un protocole d’entente prévoyant la ainsi d’accroître l’effi cience et l’accès au marché construction d’un terminal de chargement de du pétrole brut au Canada. » wagons de pétrole brut près de Cromer, au « Grâce à des ententes d’étroite collaboration Manitoba, afi n de répondre aux besoins des avec des entreprises telles que Tundra Energy producteurs de la formation de Bakken dans Marketing, le transport du pétrole brut est cette province, ainsi qu’en Saskatchewan. devenu l’un des secteurs du CN à la croissance Le terminal, qui devrait être mis en service au la plus rapide, souligne-t-il. Nous prévoyons deuxième trimestre de 2013, aura une capacité transporter plus de 30 000 wagons complets de de chargement initiale 30 000 barils de pétrole pétrole brut en 2012 et croyons avoir le cadre Le terminal, qui devrait être brut par jour, soit suffi samment pour remplir plus nécessaire pour doubler nos activités dans le mis en service au deuxième de 50 wagons-citernes. Cette installation pourra secteur du pétrole brut dès l’an prochain. » recevoir des trains-blocs de 100 wagons-citernes, Par ailleurs, le CN a conclu un marché avec trimestre de 2013, aura une pouvant acheminer quelque 60 000 barils de Arc Terminals en vue de construire un terminal pétrole brut par jour. à Mobile, en Alabama, pour le déchargement capacité de chargement initiale Bryan Lankester, président de Tundra Energy de wagons-citernes de pétrole brut lourd de Marketing, a déclaré: « Grâce à ce projet et à l’Ouest canadien et de pétrole brut léger du 30 000 barils de pétrole brut notre aire de stockage de 410 000 barils de bassin de Bakken, destinés aux raffi neries de la pétrole en cours de construction à notre terminal côte ouest du golfe du Mexique. L’installation par jour, soit suffi samment de Cromer (qui multipliera par six notre capacité devrait être mise en service en juin prochain et actuelle), nous aurons accès à de nouveaux aura une capacité de manutention maximale de pour remplir plus de marchés nord-américains pour le pétrole brut 120 wagons-citernes par jour. 50 wagons-citernes. du bassin de Williston via le réseau du CN, à un John Blanchard, président d’Arc Terminals, a moment où la capacité d’acheminement par déclaré: « Le terminal de Mobile - le premier site pipeline est inadéquate. Le terminal de Cromer de déchargement de wagons de pétrole brut en étant situé au point de production de pétrole Alabama - procurera un bon accès aux raffi neries brut le plus à l’est au Canada, son emplacement de la côte du golfe du Mexique et assurera une devrait procurer un avantage concurrentiel à nos rotation rapide des wagons-citernes, ce qui aura producteurs et expéditeurs de pétrole brut. » pour effet d’accroître les volumes de livraison et Jean-Jacques Ruest, vice-président exécutif la vitesse des véhicules du parc et de réduire les et chef du Marketing du CN, précise que la coûts pour les propriétaires de wagons. » Compagnie se réjouit de cette nouvelle clientèle. On pourra également charger des condensats « Le CN aidera la clientèle de Tundra à accéder au terminal de Mobile, ce qui permettra le aux marchés et à obtenir un bon revenu retour à charge par le CN des wagons-citernes

Railway Association of Canada / Association des chemins de fer du Canada 25 John Blanchard, president of Arc consumer goods, fi nished vehicles and to effectively train a new generation Terminals, said, “The Mobile facility – grain, Ruest said. “These fl eet additions of railroaders.” the fi rst rail tank car crude-oil unloading will help us grow in line with our cus- Construction work has begun on the terminal in Alabama – will provide good tomers’ demands and ensure CN has the Winnipeg facility and will start next access to Gulf Coast refi neries and allow right mix of modern, productive assets.” year on the one in Homewood, Ill. The quick turnaround of tank cars, increasing The biggest purchase is 600 premium 100,000-square-foot facility in Winnipeg product delivery and fl eet velocity and 60-foot, double-door box cars for for- will host 250 to 300 employees a week reducing costs for car owners.” est products and metals traffi c. “These while its 75,000-square-foot centre The Mobile terminal will also load higher payload cars help improve cus- in Homewood will handle 100 to 125 condensate into tank cars for backhaul tomer loading effi ciency.” employees a week. New hires and exist- by CN to Western Canadian oil pro- It also acquired 558 high-capacity ing employees working jobs ranging ducers. In addition, it will be able to modern covered hoppers for grain from conductor to locomotive mechanic, accommodate both general purpose exports, 317 multi-level cars for fi nished and from track supervisor to signal and insulated and coiled cars, compared vehicle deliveries, 300 gondolas for coal maintainer, will receive state-of-the art with other facilities capable of handling exports, 232 ore cars for pelletized iron training at the centres. only general purpose tank cars. ore produced in Minnesota to supply Over the last four years, CN has hired Ruest said the Arc deal is part of CN’s steel mills in the United States, and 200 thousands of new railroaders as long- focus on “making its crude-oil custom- multi-purpose box cars for the North service employees retire and leave the ers more competitive and giving them American freight car pool. company. Workforce renewal is a major access to markets with good net-backs.” The company has also launched priority for CN and will be in the com- In 2012, the railway also acquired a company-wide employee train- ing years. Employees attending CN’s more than 2,200 new freight cars and ing program through new centres in learning centres will receive hands-on 1,300 new containers for grocery and Winnipeg and the Chicago area. “These training in indoor learning laboratories consumer goods to support traffi c facilities will be the centrepiece of CN’s with key equipment such as locomotive growth and improve customer service. enhanced railroader training program,” simulators and dispatcher stations. The equipment will be used in a range said Claude Mongeau, CN president Outdoor labs with dedicated roll- of markets, including forest products, and CEO. They “will include a modern ing stock and other equipment for fi eld metals, minerals, coal, iron ore, steel, training curriculum and equipment training also will be a key focus of the

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603642_Miner.indd26 Interchange 1 | Winter / Hiver 2012 18/10/12 5:38581524_Pandrol.indd AM 1 4/3/12 4:40:58 AM aux producteurs pétroliers canadiens. but de soutenir la croissance du trafi c transport du charbon d’exportation, de De plus, on pourra y accueillir à la et d’améliorer le service à la clientèle. 232 wagons à minerai destinés à assurer fois des wagons à usage général et Ce matériel sera utilisé pour le trafi c l’alimentation des aciéries américaines des wagons isothermes à serpentins, dans divers marchés, notamment en boulettes de minerai de fer produites comparativement à d’autres installations ceux des produits forestiers, des au Minnesota, et de 200 wagons où l’on ne peut traiter que des wagons- métaux, des minéraux, du charbon, du couverts polyvalents destinés aux pools citernes à usage général. minerai de fer, de l’acier, des biens de de wagons nord-américains. M. Ruest a expliqué que l’entente consommation, des véhicules assemblés La Compagnie a également lancé un conclue avec Arc s’inscrit dans les visées et des céréales, précise M. Ruest. « Ces programme de formation s’adressant du CN, qui chercher à « améliorer la ajouts au parc nous aideront à croître en à l’ensemble du personnel, dans de compétitivité de ses clients producteurs fonction des exigences de nos clients et nouveaux centres situés à Winnipeg de pétrole brut en leur assurant un à nous assurer que le CN dispose de la et dans la région de Chicago. « Le accès aux marchés et en les aidant à bonne combinaison d’actifs modernes et programme de formation amélioré des obtenir un bon revenu net. Le transport productifs. » La principale acquisition est cheminots du CN s’articulera autour de ferroviaire du pétrole brut est l’un des celle de 600 wagons couverts à double ces centres, a déclaré Claude Mongeau, secteurs du CN dont l’expansion est la porte de 60 pieds, de première qualité, président-directeur général du CN. plus rapide. Nous prévoyons transporter pour le transport des produits forestiers Des programmes et du matériel de plus de 30 000 wagons complets en et des métaux. « Ces wagons à charge formation modernes y seront offerts, 2012 et croyons avoir les ressources utile supérieure peuvent contribuer à tant au Canada qu’aux États-Unis, afi n de nécessaires pour doubler nos activités améliorer l’effi cacité du chargement par former de façon effi cace une nouvelle dans le secteur du pétrole brut dès les clients. » génération de cheminots. » l’an prochain ». Le CN a également fait l’acquisition Les travaux de construction ont Le chemin de fer a également de 558 wagons-trémies couverts débuté à l’installation de Winnipeg, et fait l’acquisition, en 2012, de plus de modernes, de grande capacité, destinés seront amorcés l’an prochain à celle de 2 200 nouveaux wagons, ainsi que de au transport des céréales d’exportation, Homewood, en Illinois. À Winnipeg, le 1 300 nouveaux conteneurs destinés au de 317 wagons multi-étages destinés à centre de formation de 100 000 pieds transport des produits d’alimentation la livraison de véhicules assemblés, de carrés accueillera chaque semaine entre et des biens de consommation, dans le 300 wagons-tombereaux destinés au 250 et 300 membres du personnel, alors

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605291_RPM.indd 1 Railway Association of Canada / Association des chemins06/11/12 de fer du 8:02Canada PM 27 learning centres, CN says. The training forecast growth of intermodal, coal and the Edmonton-Prince Rupert corridor. programs will have a uniform curricu- other traffi c in northern B.C.” “CN is a major economic player in the lum, with dedicated local staff at each CN will increase fl oor space at the markets it serves, and we are invest- location. The signifi cant and ongoing Prince George locomotive shop by ing proactively in our infrastructure to investment in this program and these 50 percent to nearly 50,000 square ensure the supply chains we are part of facilities is designed to strengthen CN’s feet, permitting the addition of four and the customers we serve have safe, safety culture and prepare a new gen- repair bays with pits to handle the effi cient rail capacity to grow and com- eration of safety-conscious railroaders. forecast increase in locomotive inspec- pete effectively at home and abroad,” “Our elevated training program tions and repairs. Creel explained. refl ects CN’s commitment to Operational Also under way is a $4 million exten- CN has also begun testing two main- and Service Excellence,” Mongeau said. sion of two key sidings north of Prince line diesel-electric locomotives fuelled “We hope this training program and George on the line toward Chetwynd, principally by natural gas in revenue ser- these centres will ultimately become a B.C., to effi ciently and safely accom- vice in northern Alberta. “CN launched benchmark for the railroad industry.” modate 10,000-foot coal trains serving this locomotive test to explore the use To help keep the freight fl owing, CN mines in northeastern region of the of natural gas as a potential alterna- is undertaking a $12 million expansion province. Since 2004, CN has invested tive to conventional diesel fuel,” Creel of its Locomotive Reliability Centre in more than $60 million in the Prince said. “This refl ects CN’s continuing drive Prince George, B.C. George area to handle increased freight to look for ways to improve operating Keith Creel, CN executive vice presi- volumes. Among the projects are the effi ciency and advance the company’s dent and chief operating offi cer, noted construction and expansion of a major sustainability agenda. Natural gas has the facility will be between Edmonton transloading and intermodal terminal a lower carbon content compared with and the port at Prince Rupert, B.C. “The for the export forest products, increased diesel fuel, so that locomotives using facility serviced locomotives for more yard capacity and upgrades, installations natural gas – if the railway technology than 9,000 CN trains that transited to repair and service freight cars and a employing this form of energy ultimately the city last year. We are at maximum fueling station upgrade and new storm proves viable – would produce signifi - capacity at the Centre, with three shifts water sewers. cantly fewer carbon dioxide emissions.” per day, seven days a week, and we As well, CN has spent $150 million The two CN SD40-2 locomotives will need to expand it to handle existing and since 2004 on longer sidings along run on natural gas using conversion kits

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568385_PNR.indd28 Interchange 1 | Winter / Hiver 2012 1/10/12 3:27:25396311_Summit.indd PM 1 8/20/08 10:36:26 AM que le centre de quelque 75 000 pieds de formation proposeront un contenu entretenues, l’an dernier. Le Centre carrés de Homewood en recevra entre uniforme qui sera présenté à chaque fonctionne à trois quarts de travail 100 et 125 par semaine. Ces centres centre par du personnel local spécialisé. par jour, sept jours sur sept, mais il a offriront une formation avant-gardiste L’investissement important et néanmoins atteint le maximum de sa aux nouveaux venus et aux membres permanent engagé dans ce programme capacité, et nous devons l’agrandir pour du personnel déjà en poste, notamment et ces centres vise à renforcer la culture pouvoir gérer la croissance actuelle aux chefs de train, mécaniciens d’atelier, de la sécurité du CN et à préparer une et prévue du trafi c intermodal, de superviseurs Voies et préposés à la nouvelle génération de cheminots charbon et autre dans le nord de la signalisation. soucieux de la sécurité. Colombie-Britannique. » Au cours des quatre dernières « Notre programme de formation Le CN augmentera de 50 pour cent années, le CN a embauché des amélioré refl ète l’engagement du CN la surface utile de l’atelier de la traction milliers de nouveaux employés afi n à l’égard de l’excellence en matière de Prince George, la faisant passer à de remplacer les cheminots de longue d’exploitation et de service, a déclaré près de 50 000 pieds carrés, ce qui date qui prennent leur retraite. Le M. Mongeau. Nous espérons que ce permettra d’ajouter quatre aires de renouvellement des effectifs est une programme et ces centres deviendront réparation avec fosses, afi n d’absorber priorité du CN et continuera de l’être un modèle pour le secteur ferroviaire. » l’augmentation prévue des inspections au cours des prochaines années. Pour assurer l’acheminement et des réparations de locomotives. Les membres du personnel suivront ininterrompu des wagons, le CN procède Sont également en cours des une formation dans des laboratoires à une expansion évaluée à 12 millions travaux évalués à 4 M$ en vue de d’apprentissage intérieurs dotés de dollars de son Centre de fi abilité du prolonger deux importantes voies de matériel essentiel, comme des parc, à Prince George, en Colombie- d’évitement au nord de Prince George, simulateurs de conduite et des postes Britannique. Keith Creel, vice-président sur la ligne menant à Chetwynd, en de régulation. exécutif et chef de l’exploitation du CN, Colombie-Britannique, pour assurer la Des laboratoires extérieurs dotés souligne que l’installation sera située circulation de façon sûre et effi ciente de matériel roulant spécialisé et entre Edmonton et le port de Prince des trains de charbon de 10 000 pieds d’autres équipements constitueront Rupert, en Colombie-Britannique. « Les desservant les mines du nord-est de la également des éléments clés de ces locomotives de plus de 9 000 trains province. Depuis 2004, le CN a investi centres, précise le CN. Les programmes du CN transitant par la ville y ont été plus de 60 M$ dans la région de Prince suite à la page 30

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582620_Surrette.indd 1 11/04/12 9:04590042_HBroer.indd PM Railway1 Association of Canada / Association des chemins de fer6/26/12 du Canada 1:59:54 29 PM supplied by Energy Conversions Inc. (ECI) Minn. Natural gas fueling is being pro- CN will provide two 4,300-horse- of Tacoma, Wash. ECI says the hybrid fuel vided by Encana Corp. power SD70M-2 EMD locomotives for the locomotive will reduce carbon dioxide The natural gas fuelled locomotives test program. EMD, in addition to the emissions by 30 percent and nitrogen are testing on the 300-mile run north of engine conversion, will supply technical oxide emissions by 70 percent over a Edmonton to Fort McMurray, rail gate- expertise to integrate the natural gas locomotive duty cycle. The units use way to the oil sands region of northern engine, related components and controls 90 percent natural gas, with 10 percent Alberta. Fueling and maintenance take into the locomotive, including Westport™ diesel fuel for ignition and are paired place in Edmonton. CN is also working high-pressure direct injection technol- with a natural gas fuel tender, a spe- with EMD, Westport Innovations Inc. ogy and natural gas fuel system tech- cially equipped and protected tank car, and Gaz Métro Transport Solutions on a nologies. GMTS will develop natural gas between them. longer term project to explore a state-of- liquefaction requirements and distribu- The tender was upgraded by a unit the-art natural gas railway engine and a tion systems. An innovative natural gas of Chart Industries, Inc., of New Prague, standardized railway tender. tender for this initiative will be jointly developed by the project partners. The CN-led group expects to conduct engine laboratory tests in 2013 and to roll out the prototype main-line locomo- tives for road tests in 2014. As part of the project, Westport secured a funding commitment of $2.3 million from the Canadian government’s Sustainable Development Technology Canada pro- gram to develop the HPDI technology for high-horsepower applications. ■

George, afi n de traiter les volumes accrus de trafi c marchandises. Parmi ces projets, on compte la construction et l’agrandissement d’un important terminal intermodal et de transbordement pour l’exportation de produits forestiers, l’accroissement de la capacité et l’amélioration du triage, l’installation de dispositifs pour réparer et entretenir les wagons, l’amélioration d’un poste de ravitaillement et l’installation de 577374_Hougen.indd 1 3/6/12 12:28:49 PM nouveaux égouts pluviaux. De plus, le CN a consacré un total de 150 M$ depuis 2004 à l’allongement des voies d’évitement sur le corridor Edmonton-Prince Rupert. « Le CN est un partenaire économique majeur dans les marchés qu’il dessert, et nous investissons de façon proactive dans notre infrastructure afi n de nous assurer que les chaînes d’approvisionnement dont nous faisons partie et les clients que nous servons disposent d’une capacité ferroviaire sûre et effi ciente pour croître et exercer une concurrence 20275 Clark Graham, Baie d’Urfé effi cace au pays et à l’étranger », Montréal, QC, Canada, H9X 3T5 explique M. Creel. Tel: 514-457-7650 Fax: 514-457-7652 Le CN a également entrepris de faire l’essai de deux locomotives diesels-électriques de ligne alimentées principalement au gaz naturel, en

461914_NDT.indd30 Interchange 1 | Winter / Hiver 2012 1/22/10 10:46:28 AM service commercial, dans le nord le cycle d’utilisation de la locomotive. Dans le cadre du programme de l’Alberta. « Le CN a entrepris cet Alimentées à 90 pour cent en gaz d’essai, le CN fournira deux locomotives essai de locomotives afi n d’explorer naturel et à 10 pour cent en carburant EMD SD70M-2 de 4 300 HP. En plus la possibilité d’utiliser le gaz naturel diesel pour l’allumage, les locomotives de convertir le moteur, EMD fournira comme combustible de rechange au adaptées sont assorties d’un tender l’expertise technique nécessaire pour carburant diesel conventionnel, a dit contenant un réservoir de gaz naturel l’intégration au moteur des composants M. Creel. Cet essai refl ète la volonté du ou d’un wagon-citerne spécialement connexes et des commandes dans la CN de chercher des moyens d’améliorer équipé et protégé, placé entre elles. locomotive, notamment les technologies l’effi cacité de son exploitation et Le tender a été adapté par une unité d’injection directe à haute pression de faire progresser le programme de la société Chart Industries, Inc., (IDHP) et le système d’alimentation de développement durable de la établie à New Prague, au Minnesota. en gaz naturel. GMST s’occupera des Compagnie. La teneur en carbone du Le gaz naturel est fourni par Encana aspects liés à la liquéfaction du gaz gaz naturel est moindre que celle du Corporation. et mettra au point les systèmes de carburant diesel. Si, en fi n de compte, Les locomotives alimentées en gaz distribution. Les partenaires du projet la technologie ferroviaire d’utilisation naturel sont à l’essai sur l’itinéraire mettront au point conjointement un de cette forme d’énergie s’avère viable, de 300 milles s’étendant au nord tender novateur pour le gaz naturel les locomotives alimentées au gaz d’Edmonton jusqu’à Fort McMurray, dans le cadre de cette initiative. naturel produiraient beaucoup moins point d’accès ferroviaire à la région des Le groupe dirigé par le CN pense d’émissions de dioxyde de carbone. » sables bitumineux du nord de l’Alberta. mettre à l’essai le moteur en laboratoire Les deux locomotives SD40-2 du CN Le ravitaillement en combustible et en 2013 et sortir le prototype des fonctionneront au gaz naturel au moyen l’entretien sont effectués à Edmonton. locomotives de ligne en vue d’essais sur de trousses de conversion fournies par Le CN travaille également avec EMD, voie en 2014. Dans le cadre de ce projet, Energy Conversions Inc. (ECI) de Tacoma, Westport Innovations Inc. et Gaz Métro Westport a obtenu un engagement de Washington. Selon ECI, la locomotive Solutions Transport (GMST) à un projet fi nancement de 2,3 M$ du programme bicombustible permettra de réduire de à long terme visant l’utilisation d’un Technologies du développement 90 pour cent les émissions de dioxyde moteur ferroviaire de pointe alimenté durable du gouvernement canadien de carbone, et de 70 pour cent les au gaz naturel et d’un tender ferroviaire afi n d’adapter la technologie IDHP à des émissions d’oxydes d’azote pendant standardisé. applications de grande puissance. ■

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561464_Plasser.indd 1 12/2/11 7:33:06 PM A short line is more than the sum of its tracks Lee Jebb, Vice President, Railway Operations, Cando Ltd., and Don’t gauge the success of today’s short The increased emphasis on the fi rst Chairman of the RAC Short Line Committee lines by their mileage counts, says Lee mile and last mile of freight service Jebb, vice president of Railway Operations highlights the value created by short While some lines have faded away for Cando Ltd. Instead, look at how much lines and railway services companies or been absorbed, others are doing they are doing to add value by meeting like Cando. Companies can provide well, adds Jebb, who is chairman of the customer needs in other ways. contracting switching for large plants RAC’s short line committee. Jebb points to the success of Cando’s or operate industrial lines for custom- “The management in our sector is Central Manitoba Railway that runs ers. “It is less about line assets than very professional and that has helped south from Winnipeg. It provides freight getting what the customer needs done, us in dealings with class one partners, service to 20 customers on about 80 when and where they need it done,” customers and government. The short miles of track, “but our business has says Jebb. line business has matured.” become much more than line haul. A Jebb came to the rail business 11 Overall the rail industry is in good signifi cant portion of our revenues are years ago after working in community shape these days and adding a lot of now derived from offl ine customers and economic development and business value to the economy, he explains. the provision of ancillary services.” advocacy in the Chamber of Commerce “The fundamentals are very strong for Diversifi cation into a broad base of movement. Prior to assuming the lead- the rail industry as a whole,” says Jebb. railway-related services can be a key to ership of CEMR, Jebb headed Cando’s While his railway “has never been success for a short line, he adds. On its Contract Services division which pro- stronger,” he tempers his enthusiasm property, CEMR operates a 13,000 square vides track construction, railway mate- by pointing out that other carriers foot contract repair shop for freight cars rial sales, abandoned track reclamation are in different situations. So much and locomotives, runs a transload cen- and on-rail material handling services. depends on the business condition of tre operated under Cando’s Modal-logic This gives Jebb the unique ability to their customer base and the condi- brand, provides track maintenance ser- operate CEMR from a holistic approach. tion of their capital infrastructure. For vices, and accommodates storage for up “At Cando, we approach our business example, carriers that are dependent to 1,500 freight cars. The short line rail- broadly as industry generalists using an on the forest products industry would way has won an award from the Railway integrated perspective to create value have struggled in recent years. Association of Canada for its innovative for our customers.” “Government tends to fail to under- fuel blending services. “Our role as a The business model for short lines stand how capital intensive the rail railway support services business is to has changed dramatically since federal business is and how important rail is to make it easy for industry to utilize the deregulation of the rail industry nearly the economy. We need to get everyone rail network, solving problems and pro- 20 years ago led to the creation of to understand this and that short lines viding service solutions,” Jebb says. scores of them across Canada. are part of the big picture,” says Jebb. ■

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477924_Trackmobile.indd 1 Railway Association of Canada / Association des chemins5/28/10 de fer 9:22:57du Canada AM 33 transformation paying off

VIA Rail is transforming its passenger market demand can sustain the cost of VIA is focused on the Ontario-Quebec train services to reduce its dependence operation,” he pointed out. corridor because it “accounts for more on federal subsidies and position it to “Last year, despite generating $283 than 90% of our 4.1 million passengers,” support sustainable transportation in the million in revenues, these three services he explained. “It also accounts for 75 per- future, says Marc Laliberte, president and lost $261 million,” he said. “Ticket rev- cent of our revenue.” CEO. enue only covered 54% of our operating By contrast, VIA’s remote trains car- VIA has received nearly $1 billion in costs.” ried 109,000 passengers in areas where federal support since 2007 for rebuild- VIA’s train service to remote commu- transportation is limited. Meanwhile, ing cars, locomotives and stations, he nities requires a $144 subsidy for every “The Canadian, that goes from Toronto to told an Economic Club of Canada meeting 100 miles a traveler rides. On the trans- Vancouver over a 4-day journey, and the in Ottawa. “In the Toronto – Ottawa – continental routes, the subsidy is $42 Ocean, from Montreal to Halifax that runs Montreal sector alone, we have invested for every 100 miles, in the full Quebec overnight … transported 243,000 passen- over $400 million to build a third track in City to Windsor corridor it’s $21 per 100 gers last year,” he added. areas where there was signifi cant conges- miles, while in the Toronto-Ottawa- In addition to upgrading equipment tion. Thanks to these upgrades, the short- Montreal section, the subsidy is $12 for and stations, VIA has also invested in con- est trip time between Ottawa and Toronto every 100 miles. nectivity. “Our customers do travel on VIA has been reduced to less than four hours.” Responding to criticisms of VIA’s reduc- Rail for the quality of on-board service, VIAs has also been trying to co- tions of train service in recent months as the comfort of cars and the downtown ordinate its operations with commuter part of its campaign to reduce its reliance location of stations. But increasingly, they rail operations like GO Transit and in the on federal subsidies, Laliberte announced value connectivity. future, “we plan to push the envelope to some new services would begin in the “Currently, VIA passengers enjoy one maximize VIA’s contribution to the future coming months. of the best mobile Wi-Fi services in the of sustainable mobility in Canada,” he In addition to two new Toronto-Ottawa world. It now connects ten times faster continued. trains already in operation, more Toronto- than our original service. During a single Hopefully the transformation of its Montreal and Toronto-Ottawa runs will be weekend, our bandwidth successfully equipment will enable it where possible launched on Dec. 10 as well as new direct managed the equivalent of one million to operate in the black on “routes where service between Ottawa and Quebec City. e-mails.”

34 Interchange | Winter / Hiver 2012 La modernisation de VIA Rail porte des fruits

VIA Rail modernise ses services ferroviaires corridor Québec-Windsor, elle est de 21 $ voyageurs afi n de réduire sa dépendance par 100 milles et dans le triangle Toronto- à l’égard des subventions fédérales et se Ottawa-Montréal, de 12 $ par 100 milles. positionne de façon à appuyer le transport En réponse aux critiques concernant la durable à l’avenir, déclare Marc Laliberté, réduction du service de trains de VIA au président et chef de la direction. cours des derniers mois dans le cadre de sa Depuis 2007, VIA a reçu près de 1 G$ en campagne visant à diminuer sa dépendance à subventions fédérales pour remettre à neuf l’égard des subventions fédérales, M. Laliberté ses voitures, locomotives et gares, a précisé a annoncé que de nouveaux départs seraient M. Laliberté lors d’une réunion du Economic offerts dans les prochains mois. Club of Canada à Ottawa. « Dans le corridor Outre les deux nouveaux trains déjà en Toronto-Ottawa-Montréal seulement, nous exploitation dans le corridor Toronto-Ottawa, avons investi plus de 400 M$ pour construire un plus grand choix de départs sur les une troisième voie dans les secteurs où liaisons Toronto-Montréal et Toronto-Ottawa l’engorgement était important. Grâce à ces sera offert à compter du 10 décembre, ainsi améliorations, la durée la plus courte du qu’une nouvelle liaison directe entre Ottawa trajet entre Ottawa et Toronto a été réduite à et Québec. moins de quatre heures. » VIA se concentre sur le corridor Ontario- VIA s’efforce également de coordonner Québec, parce qu’« il dessert plus de 90 % ses liaisons avec celles des trains de de nos 4,1 millions de voyageurs, explique banlieue, comme GO Transit, et à l’avenir, M. Laliberté. Il représente également 75 % « nous prévoyons mettre le maximum de de nos produits. » moyens afi n d’optimiser la contribution Par comparaison, les trains en de VIA à l’avenir de la mobilité durable au régions éloignées de VIA ont transporté Canada », a poursuivi M. Laliberté. 109 000 voyageurs dans des secteurs où les Si tout va bien, la modernisation du moyens de transport sont limités. Par contre, matériel de VIA Rail lui permettra d’affi cher « le Canadien, qui va de Toronto à Vancouver un bilan fi nancier positif pour les « trajets où en quatre jours, et l’Océan, un train de nuit la demande du marché permet d’assumer les qui va de Montréal à Halifax, ont, ensemble, charges d’exploitation », a-t-il indiqué. « L’an dernier, malgré des produits de 283 M$, ces trois services ont enregistré des pertes de 261 M$, a-t-il noté. Les produits provenant de la vente de billets n’ont couvert que 54 % de nos charges d’exploitation. » Le service ferroviaire de VIA vers les collectivités éloignées exige une subvention de 144 $ pour transporter un voyageur sur une distance de 100 milles. Pour les trajets transcontinentaux, la subvention s’établit à 42 $ par 100 milles; dans le

Railway Association of Canada / Association des chemins de fer du Canada 35 And more are planned. “Over the Handicapped accessibility is another rail service to remote areas where next few months, many other technol- VIA priority. It worked the Canadian there are limited alternative modes of ogy improvements will become visible Transportation Agency and the Council transport. to our customers. For example, we of Canadians with Disabilities to ensure “But where there is market demand – will expand the Wi-Fi service by add- that its renovated stations and passen- like in the Corridor, and on the long-dis- ing on-board entertainment to mobile ger cars met the highest standards, he tance routes in peak tourist season – VIA devices providing news, movies and said. Rail services should rely less on subsi- TV shows. “Today, in Canada, no other mode of dies and more on passenger revenues in “Connectivity is also about facilitat- inter-city transport is more accessible order to cover its costs. Our Corridor and ing transactions over the Internet. The and affordable for Canadians challenged peak season services on the Ocean and deployment of e-commerce capabilities by a physical disability. Providing acces- the Canadian should eventually break and the adoption of e-tickets by pas- sible transport is part of what makes even. That work is underway.” sengers are simplifying the booking VIA Rail the company that serves all Passenger trains will always require and boarding processes on VIA Rail and Canadians.” some government help. “Around the on its intermodal transport partners. Returning to the fi nancial issues, world, governments fi nance completely Mobility and connectivity will continue he said VIA wants to be fi nancially and or partially, their passenger rail ser- to drive our customer-facing technology commercially viable. “As Canadians, vice, as well as all their other modes of enhancements.” we may accept to subsidize passenger transportation!”

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36 Interchange611405_Racine.indd | Winter / Hiver 1 2012 10/11/12 6:42 AM transporté 243 000 voyageurs l’an dernier », a ajouté M. Laliberté. Outre la modernisation du matériel et des gares, VIA a aussi investi dans la connectivité. « Nos clients voyagent avec VIA Rail pour la qualité du service à bord, le confort des voitures et l’emplacement de nos gares au centre- ville. Mais ils attachent de plus en plus d’importance à la connectivité. » « À l’heure actuelle, les voyageurs de VIA se prévalent de l’un des meilleurs réseaux Wi-Fi mobiles au monde, qui offre désormais une connectivité dix fois plus vite que notre service initial. Au cours d’une seule fi n de semaine, notre bande passante a géré avec succès l’équivalent de un million de courriels. » Et ce n’est pas tout. « Dans les prochains mois, nous offrirons beaucoup d’autres améliorations technologiques à nos clients. Par exemple, nous élargirons la portée du service Wi-Fi en ajoutant le divertissement à bord, ce qui permettra aux voyageurs de visionner des bulletins de nouvelles, des fi lms et des émissions de télévision au moyen de leurs appareils mobiles. » « La connectivité facilite aussi les transactions électroniques. 514051_PortaCo.indd 1 2/12/11 7:29:43 PM Le déploiement des capacités de commerce électronique et l’adoption du système de billets électroniques par les voyageurs simplifi ent les processus de réservation et d’embarquement pour VIA Rail et ses partenaires de transport intermodal. La mobilité et la connectivité continueront de motiver les améliorations que nous apportons à la technologie destinée aux clients. » L’accessibilité pour les personnes handicapées est une autre priorité de VIA qui a travaillé de concert avec l’Offi ce des transports du Canada et le Conseil des Canadiens avec des défi ciences pour s’assurer que ses gares et ses voitures remises à neuf respectent les normes les plus élevées », précise M. Laliberté. « Au Canada, à l’heure actuelle, aucun autre mode de transport interville n’est plus accessible ni plus abordable pour les Canadiens ayant une défi cience physique. Parce qu’elle peut notamment assurer un service de transport accessible, VIA Rail est la société au service de tous les Canadiens. »

603075_Sieb.indd 1 Railway Association of Canada / Association des chemins de fer du24/08/12 Canada 6:2337 PM What VIA wants to achieve is “a business plan that allows growth and modernization to be fi nanced by different sources, not exclusively by the government. Looking around the world, we see that there is growing interest in fi nancial markets for infra- structure investments related to pas- senger rail. “Ontario’s largest pension funds, Teachers’ and OMERS, recently invested $3.4 billion to acquire a 30-year concession to own and oper- ate 109 km of rail in the UK between London and the Chunnel. The investment is attractive because the trains are frequent and fast and they have redefi ned the travel paradigm between Britain and conti- nental Europe, between London and Paris. “We must ask ourselves how the 609677_Rail.indd 1 01/11/12 4:37 PM same shift can be made possible in Canada’s busiest travel corridor of Toronto-Ottawa-Montreal.” He said. “Today worldwide, 30,000 km of passenger rail infrastructure is being planned or under construction. Approximately 50 countries have even invested in high speed passenger rail, including most G20 countries with the exception of Canada and Mexico. “In the US, Amtrak’s most profi table route is the Acela express serving the Boston-Washington corridor, at speeds of up to 240 km per hour. “A similar deployment may be pos- sible in the Toronto-Ottawa-Montreal sector in order to reduce running times by another 45 minutes making Toronto-Ottawa in around three hours and Toronto-Montreal in less than four hours,” he noted. “Part of the answer may lead us to 568111_RTC.indd 1 08/02/12 10:37 PMconclude that at a minimum, freight and passenger trains must run on sep- arate tracks, under different operating rules, particularly as their respective speeds differ by more than 65 km/h. “Close to 150 years ago, the train brought Canada together and allowed its settlers to build a resource-wealthy, free and prosperous society. Hopefully, 150 years from now, it will have helped keep Canada one of the most environmentally-friendly, free and rich countries on earth,” he concluded. ■

547898_Marathon.indd38 Interchange | Winter 1 / Hiver 2012 8/23/11 7:22:50 PM Revenant sur les questions achalandé au Canada, a ajouté et Toronto-Montréal en moins de fi nancières, Marc Laliberté a affi rmé Marc Laliberté. Dans le monde, on quatre heures », a-t-il noté. que VIA veut être fi nancièrement et planifi e ou on construit actuellement « Une partie de la réponse pourrait commercialement viable. « En tant que 30 000 km d’infrastructures ferroviaires nous amener à conclure que les trains Canadiens, nous pouvons accepter de pour voyageurs. Quelque 50 pays voyageurs et les trains marchandises subventionner le service de transport ont même investi dans le transport devraient au moins circuler sur des ferroviaire voyageurs vers des régions ferroviaire voyageurs à haute vitesse, voies distinctes et se conformer à des éloignées où les autres moyens de notamment la plupart des pays du G20 règlements d’exploitation distincts, transport sont limités. » à l’exception du Canada et du Mexique. surtout que leurs vitesses respectives « Toutefois, là où il existe une « Aux États-Unis, le trajet le diffèrent de plus de 65 km/heure. » demande du marché – comme dans le plus rentable d’Amtrak est celui « Il y a près de 150 ans, le chemin Corridor et sur les trajets de longues de l’Acela Express qui dessert le de fer a relié les provinces canadiennes distances pendant la haute saison corridor Boston-Washington à une et permis aux pionniers de bâtir une touristique –, les liaisons de VIA Rail vitesse pouvant atteindre 240 km/ société libre, prospère et riche en devraient compter moins sur les heure. Un déploiement semblable ressources. On ne peut qu’espérer que subventions et plus sur les produits pourrait être possible dans le dans 150 ans, il aura aussi contribué voyageurs pour couvrir leurs coûts. triangle Toronto-Ottawa-Montréal à faire du Canada l’un des pays les Les liaisons de l’Océan et du Canadien afi n de réduire de 45 minutes le plus libres, les plus riches et les plus dans notre Corridor et pendant la haute trajet et, ainsi, parcourir Toronto- respectueux de l’environnement sur la saison devraient atteindre un seuil de Ottawa en environ trois heures planète », a-t-il conclu. ■ rentabilité. Nous y travaillons. » Une aide gouvernementale sera toujours essentielle à l’existence d’un service ferroviaire voyageurs. « Partout dans le monde, les gouvernements Consulting Engineers specializing in fi nancent en tout ou en partie leur service ferroviaire voyageurs, ainsi que Noise & Vibration leurs autres modes de transport. » With experience in mainline and urban transit, Ce que VIA souhaite réaliser est HGC Engineering can provide the answers. « un plan d’affaires qui prévoit le fi nancement de la croissance et de la • noise impact studies & measurements modernisation par diverses sources • ground borne vibration, measurement and control et non pas exclusivement par le • Building isolation design gouvernement. Dans le monde entier, nous constatons l’intérêt croissant HOWE GASTMEIER CHAPNIK LIMITED des marchés fi nanciers à l’égard des investissements liés au transport ferroviaire voyageurs. » 2000 Argentia Road, Plaza 1, Suite 203 Teachers’, le plus important fonds Mississauga, Ontario L5N 1P7 de retraite de l’Ontario, et le Régime P: 905-826-4044 F: 905-826-4940 de retraite des employés municipaux www.hgcengineering.com de l’Ontario (OMERS) ont acquis récemment, au coût de 3,4 G$, une concession de 30 ans afi n de posséder et d’exploiter un tronçon de 109 km 327618_Howe.indd 1 4/19/07 12:05:17 PM au Royaume-Uni, entre Londres et le tunnel sous la Manche. Cet investissement est intéressant Celebrating 60 years parce que les trains sont fréquents Value and reliability et rapides et qu’ils ont redéfi ni for the journey le paradigme des voyages entre Procor is a full-service tank car lessor, with la Grande-Bretagne et l’Europe a complete range of support services. Our business relationships are built on value continentale, entre Londres et Paris. creation, common objectives, service « Nous devons nous demander excellence and responsiveness, guided comment ce changement serait by Responsible Care® ethics. possible dans le corridor Toronto- www.procor.com Procor is a member of the of Companies, Ottawa-Montréal qui est le plus 1.888.977.6267 A Company.

583238_Procor.indd 1 Railway Association of Canada / Association des chemins de fer du4/27/12 Canada 12:46 39 PM CRS 2012 Highlights Rail’s Position as a Backbone of Canadian Economy

In mid-October, key players in Canada’s rail “Canada was created by rail and we still carry sector descended upon downtown Montreal a lot of people and goods by rail today. I don’t for the 2012 Canadian Rail Summit, Canada’s think the general population realizes that. So The summit also served as premier bi-annual rail conference hosted by the it’s more and more important that we do these Railway Association of Canada. sort of summits and also that we make sure the a brainstorming session for The event brought together some 300 population in general is fully aware of them.” experts and industry professionals who shared During the two-day conference, attendees the best and brightest minds their ideas surrounding new technologies, took in several workshops under the theme in the Canadian rail industry research and development, capital investment “Building the Business of Rail,” aimed at high- programs and insights on accessing and building lighting developments and areas of opportunity to discuss timely technical the rail business in Canada. in Canada’s thriving rail sector. There were also “We had an outstanding balance of voices at tours of Montreal’s VIA Rail Facility and the Port and commercial issues facing this year’s conference,” said Michael Bourque, of Montreal, Canada’s number-one container port. President and CEO of the RAC. “Every area of The summit also served as a brainstorming operators, suppliers, customers, the industry was represented. We had members session for the best and brightest minds in the from passenger and freight railways, and the Canadian rail industry to discuss timely technical government and investors. short line presence was excellent. It was also and commercial issues facing operators, suppli- great to be able to have the suppliers there, ers, customers, government and investors. since the railway-customer relationship is so In addition, the conference’s Trade Show important to Canada’s economy.” allowed more than 30 exhibitors to showcase Bourque said CRS 2012 gave key players the latest products and initiatives improving from across the industry a chance to liaise on a Canada’s rail sector. variety of subjects that will impact rail’s role in Committee meetings were held behind closed the country’s supply chain going forward, one doors, but question-and-answer sessions dur- that is increasingly important since Canada’s rail ing workshops made for an interactive dialogue network moves more than 70 million passen- between rail representatives. gers and almost three quarters of the country’s Attendees were able to get a sense of the surface goods each year. exciting developments that are taking place “It was great to hear from industry leaders across all sectors, said Jean-Paul Rodrigue, pro- like Claude Mongeau from CN and Marc Laliberté fessor in the Department of Global Studies and from VIA,” said Bourque. “Their voices gave a Geography at Hofstra University, who delivered great sense of where we are as an industry and the conference’s opening plenary. the positive direction in which we’re headed.” “On a yearly basis, it’s not that often that you Laliberté, one of the conference’s keynote have the opportunity to have a lot of people speakers, spoke to a packed conference room from the same industry under the same roof,” about the initiatives that are transforming VIA, said Rodrigue, who gave a presentation entitled such as federal government-funded infrastruc- “Ten Global Trends Impacting North American ture investments, intermodality agreements Rail Freight Distribution, Revisited.” “You can and service improvements in the busy Windsor- talk with those folks on an individual basis most Quebec City corridor. of the time, but having them all at once creates “[The rail industry] is the backbone of interesting and positive effects.” Canada,” said the president of the federal Crown Rodrigue added that for a complex industry Corporation. like the rail sector, trade conferences are useful

40 Interchange | Winter / Hiver 2012 Le SRC 2012 fait ressortir le rôle du rail comme épine dorsale de l’économie

À la mi-octobre, des intervenants clés du secteur réjouis de la présence des fournisseurs, étant du rail canadien ont convergé vers le centre-ville donné l’importance de la relation chemin de fer – de Montréal à l’occasion du Sommet du rail du client pour l’économie canadienne. » Canada 2012 (SRC 2012), conférence ferroviaire Selon M. Bourque, le SRC 2012 a permis à des semestrielle de premier ordre organisée par gens de tous les milieux d’échanger sur une foule l’Association des chemins de fer du Canada (ACFC). de sujets qui infl ueront sur le rôle du rail dans la Le sommet a permis de réunir quelque chaîne d’approvisionnement nationale, un rôle qui 300 experts du secteur qui ont partagé leurs va en grandissant, car le réseau ferré canadien points de vue concernant les technologies de transporte plus de 70 millions de voyageurs et pointe, la recherche et le développement, les près des trois quarts des produits expédiés par projets d’immobilisations et le développement des transport de surface, chaque année. affaires dans le domaine ferroviaire au Canada. « L’apport de leaders comme Claude Mongeau « Un éventail équilibré de points de vue ont du CN et Marc Laliberté de VIA a été très apprécié, été formulés lors de ce sommet, a affi rmé Michael a ajouté M. Bourque. Ils nous ont aidés à mieux Bourque, président-directeur général de l’ACFC. voir la situation du secteur et l’orientation positive Tous les segments du secteur ont répondu à qu’il a prise. » l’appel. Le sommet a accueilli des membres de De très nombreuses personnes ont suivi chemins de fer voyageurs et marchandises, et les l’exposé de M. Laliberté, l’un des principaux chemins de fer d’intérêt local (CFIL) étaient très conférenciers, qui a parlé des initiatives qui bien représentés. Nous nous sommes également transforment VIA, comme les immobilisations

Railway Association of Canada / Association des chemins de fer du Canada 41 because they enable people from very different fi nancées par le gouvernement fédéral dans les backgrounds to meet. infrastructures, les ententes d’intermodalité et les “The rail industry relies on a lot of suppli- améliorations au service dans le corridor affairé ers and customers from very different sectors, Windsor–Québec. from wood products, to containers, to those « [Le secteur ferroviaire] est l’épine dorsale who repair equipment who provide IT,” said du Canada, a déclaré le président de l’entreprise Rodrigue. “People are trying to chat with people d’État fédérale. they know and establish business relationships, « Le Canada doit son existence au rail, et and at the same time to get an idea of trends or encore aujourd’hui, le rail transporte beaucoup something new happening.” de personnes et de marchandises. Je ne crois Presentations like Rodrigue’s brought to light pas que l’ensemble de la population le sache. new business opportunities and re-emphasized Il est donc de plus en plus important que nous that Canada’s rail sector is spending billions of organisions des sommets comme celui-ci et que dollars on infrastructure, equipment and ser- nous nous assurions que la population soit au vices. In addition to various presentations on courant. » domestic business development, there were Pendant les deux jours du sommet, les other workshops on less obvious – but equally participants ont pu assister à des ateliers sous practical – topics such as short line security and le thème « La croissance des affaires au chemin how to be successful in the European rail market. de fer », soulignant les développements et Throughout the event, it was obvious that les occasions dans le secteur du rail canadien “building the business of rail” means more than en plein essor. Ils ont aussi pu visiter des just R&D and capital expenditures. Workshops installations de VIA et le port de Montréal, focused around safety and sustainability reiter- principal port à conteneurs au Canada. ated that commitment to these two areas makes Le SRC 2012 a aussi été le lieu de divers good business sense and is critical to prosperity remue-méninges où les esprits les plus brillants in the sector. du secteur ont discuté de questions techniques The RAC recognized Canadian railways’ safety et commerciales actuelles qui préoccupent les efforts with their annual Safety Awards, which exploitants, les fournisseurs, les clients, les were presented to four companies that contrib- pouvoirs publics et les investisseurs. uted to safe transportation and enhanced general De plus, le salon commercial tenu dans public awareness of rail safe practices in 2012. le cadre du SRC 2012 a accueilli plus de 30 The awards were presented during the gala exposants venus présenter les tout derniers dinner, which was held at Montreal’s historic produits et initiatives qui améliorent le rail au Windsor Station. Although it is no longer part Canada. of the rail network, the National Historic Site of Les comités se sont réunis à huis clos, mais les Canada and Heritage Railway Station was a fi t- périodes de questions des ateliers ont donné lieu ting setting, as it was once both a station and à des dialogues interactifs entre représentants du the headquarters of Canadian Pacifi c Railway secteur. Company. Les participants ont pu constater les While the awards were based on contributions développements passionnants qui se produisent to safety, each company’s improvement initia- dans tous les domaines, a ajouté Jean-Paul tive took a very unique approach. VIA Rail held Rodrigue, professeur au département d’études a creative conference on high-risk rail crossing mondiales et de géographie de l’Université awareness, CN developed an initiative to mea- Hofstra, qui a prononcé l’allocution d’ouverture. sure railway safety culture and Montreal’s Agence « Les possibilités de réunir dans une année Métropolitaine de Transport (AMT) developed a tant de personnes d’un même secteur à un Railway Response Guide to enhance emergency même endroit sont plutôt rares », a commenté services in the Greater Montreal region. M. Rodrigue lors de son exposé présentant une Canada’s smaller railways also got in on the nouvelle analyse des dix tendances mondiales action, as the Quebec North Shore and Labrador qui infl uent sur la distribution ferroviaire des Railway was recognized for its innovative air leak marchandises en Amérique du Nord. « La detection device, proving that commitment to plupart du temps, on peut parler avec les gens safety innovation is alive and well at all levels. individuellement, mais avoir accès à toutes Using ultrasound, the tool senses air leaks on ces personnes en même temps a des effets trains’ braking systems caused by cold weather intéressants et positifs. » in the Côte-Nord, and aims to stop issues and M. Rodrigue a ajouté que, pour un secteur delays before they begin. ■ aussi complexe que le rail, les conférences

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581621_CAD.indd44 Interchange 1 | Winter / Hiver 2012 4/4/12 12:03:53548273_Conestoga.indd AM 1 8/29/11 8:48:44 AM sectorielles sont utiles, car elles Tout au long du SRS 2012, il était Les prix visaient à récompenser permettent à des gens d’ variés évident que « La croissance des affaires les contributions à la sécurité, et à cet de se rencontrer. au chemin de fer » dépassait largement égard, les lauréats ont tous adopté une « Le rail est tributaire de nombreux le cadre de la R. et D. et des programmes approche novatrice. VIA Rail a organisé fournisseurs et clients de divers d’immobilisations. Les ateliers sur la une conférence sur la promotion de la secteurs, allant des produits du sécurité et le développement durable sécurité aux passages à niveau à risque bois aux conteneurs, en passant par ont rappelé que l’engagement dans élevé, le CN a mené une initiative les réparateurs de matériel et les ces deux domaines est rentable sur le visant à mesurer la culture de la fournisseurs de TI. Les gens essaient plan commercial et indispensable à la sécurité et l’Agence métropolitaine de de parler avec les participants prospérité du secteur. transport (AMT) de Montréal a préparé qu’ils connaissent et de se faire une Par ailleurs, l’ACFC a reconnu les un Guide d’intervention en milieu idée des tendances et des récents efforts des chemins de fer canadiens en ferroviaire afi n d’améliorer les services développements. » matière de sécurité en attribuant ses Prix d’urgence de toutes les municipalités de Les exposés comme celui de d’excellence en sécurité annuels à quatre l’agglomération montréalaise. M. Rodrigue ont mis en lumière des entreprises ayant contribué à la sécurité Les chemins de fer canadiens plus débouchés commerciaux et rappelé du transport et conscientisé le public petits ont aussi joué un rôle, et le à nouveau que le secteur du rail au aux pratiques ferroviaires sécuritaires en Chemin de fer QNS&L a reçu un des Canada consacre des milliards de 2012. Prix d’excellence en sécurité pour son dollars à l’infrastructure, au matériel Les prix ont été remis lors d’un dîner de dispositif portable de détection des et aux services. En plus des diverses gala tenu dans l’historique gare Windsor fuites novateur, qui démontre que présentations sur le développement des de Montréal. Même si cet immeuble ne l’engagement à innover en matière affaires à l’échelle nationale, d’autres fait plus partie du réseau ferré, il est de sécurité est bien présent, à tous ateliers sur des sujets moins connus, désigné lieu historique du Canada et gare les échelons. Le détecteur utilise les mais tout aussi pertinents, comme ferroviaire patrimoniale. Il convenait donc ultrasons pour déceler les fuites dans le la sécurité dans les CFIL et la façon parfaitement pour l’occasion, étant donné système de freinage des trains, causées de réussir sur le marché ferroviaire qu’il s’agit d’une ancienne gare du Chemin par les basses températures sur la Côte- européen, ont aussi eu lieu pendant le de fer Canadien Pacifi que, dont il abritait Nord, et il vise à prévenir les risques et sommet. aussi le siège social. à réduire le nombre de retards. ■

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560134_Gross.indd 1 11/9/11 10:41:57602040_Carolina.indd PM Railway 1 Association of Canada / Association des chemins de fer du17/08/12 Canada 8:2545 AM Safety takes center stage at the 2012 Canadian Rail Summit

In a country that boasts the third largest rail- better working and operating practices, as well way network in the world, one that transports as enhancing general public awareness of rail the fourth largest volume of goods, safety can safe practices. become a cause for concern. VIA Rail Canada was awarded for its confer- But despite the healthy activity on Canada’s ence on high-risk railway crossing awareness. railways, the nation has hung its hat on its rail The nation’s only Class 1 passenger service safety record in recent years. And as more trains sparked safety discussions by gathering com- are moving more goods and people, safety on munity safety leaders at the conference that was and around the rails is improving. geared at mitigating potential risk with railway The country’s supply chain is working around crossings. the clock to transport its wealth of resources to The conference attracted nearly 100 repre- growing markets and urbanization is common- sentatives from 33 separate agencies including place in major Canadian cities. But despite the municipal and provincial police forces, Transport spike in activity, incidents are being reduced. The Canada and the Chief Coroner of Québec. Canadian Transportation Safety Board – an inde- “We thought it would be a good idea to meet pendent agency that advances transportation with the police in those areas and sensitize them The Canadian Transportation safety – reported that in 2011, rail accidents were to what the issues and risks are and secure their down fi ve percent from the previous year and involvement and their buy-in to help us with the Safety Board reported that in down 15 percent over the past fi ve years. problem,” says Nicolas Panetta, a senior advisor This trend is not a coincidence. Teams from with VIA’s safety and risk management team. 2011, rail accidents were down Canada’s freight and passenger railways are tak- With Canada’s railways moving 70 million ing initiatives to deliver consistent improvements people and more than 70 percent of the coun- fi ve percent from the previous across the industry. try’s surface goods each year, public and private Four of these efforts were recognized in the crossings are busy with traffi c. But despite the year and down 15 percent over form of the 2012 Safety Awards, which were pre- increased traffi c and co-existence with motorists the past fi ve years. sented at October’s 2012 Canadian Rail Summit, and pedestrians, Canadians still believe rail is the hosted by the Railway Association of Canada in safest mode of transportation. Montreal. In a national survey conducted by the RAC in The Safety Award offi cially recognizes the rail March 2012, 80 percent of Canadians felt that industry’s contribution to safe transportation and rail was the safest mode of transportation. The encourages the industry to continue adopting poll found that this sentiment was the result of ALL PHOTOS BY RÉJEAN MELOCHE. Robert Rivest, left, Karen Lamothe From left, Claude Mongeau, CN, Jean Tierney, Nicolas Panetta, VIA, and Sylvain Rodrigue, AMT. and Michael Bourque, RAC.

46 Interchange | Winter / Hiver 2012 Sécurité occupe une place centrale au Sommet du rail du Canada 2012

Dans un pays dont le réseau ferroviaire est le Le Prix d’excellence en sécurité récompense troisième en importance au monde et sert au offi ciellement la contribution du secteur transport du quatrième plus gros volume de ferroviaire à la sécurité des transports et marchandises, la sécurité peut être une source de encourage celui-ci à continuer d’adopter de préoccupations. meilleures pratiques de travail et d’exploitation, En dépit de l’activité intense sur les lignes des tout en conscientisant le public à la sécurité chemins de fer canadiens, le pays a mis l’accent ferroviaire. sur sa fi che de sécurité ferroviaire ces dernières VIA Rail Canada a reçu un des prix pour sa années. Et tandis que des trains plus nombreux conférence sur la promotion de la sécurité aux transportent davantage de personnes et de passages à niveau à risque élevé. Le seul service marchandises, la sécurité s’améliore sur les voies voyageurs de classe 1 au pays a suscité des et à proximité. discussions sur la sécurité en regroupant des La chaîne d’approvisionnement canadienne leaders communautaires dans le cadre d’une Selon le Bureau de la sécurité est en activité 24 heures sur 24 pour assurer le conférence axée sur l’atténuation des risques mouvement des abondantes ressources vers les potentiels liés aux passages à niveau. des transports du Canada (BST) marchés en croissance, et la plupart des grands La conférence a réuni près de en 2011, le nombre d’accidents centres canadiens vivent une urbanisation. Malgré 100 représentants de 33 agences différentes, l’activité accrue, le nombre d’incidents diminue. y compris de corps policiers municipaux et ferroviaires a diminué Selon le Bureau de la sécurité des transports provinciaux, de Transports Canada et du bureau du Canada (BST) – organisme indépendant de du coroner en chef du Québec. de 5 pour cent par rapport promotion de la sécurité dans les transports – en « Nous avons pensé que c’était une bonne 2011, le nombre d’accidents ferroviaires a diminué idée de rencontrer les services de police de ces à 2010, et de 15 pour cent de 5 pour cent par rapport à 2010, et de 15 pour secteurs pour les sensibiliser aux problèmes et cent au cours des cinq dernières années. aux risques possibles, ainsi que pour obtenir leur au cours des cinq dernières Ce n’est pas le fait du hasard. Des équipes des participation et leur appui afi n de nous aider à chemins de fer marchandises et voyageurs du les résoudre », déclare Nicolas Panetta, conseiller années. Canada mènent des initiatives visant à améliorer principal de l’équipe Gestion de la sécurité et des constamment la sécurité dans tout le secteur. risques chez VIA. Quatre de ces initiatives ont été Chaque année, les chemins de fer du Canada récompensées par des Prix d’excellence en transportent 70 millions de personnes et plus de sécurité 2012, décernés lors du Sommet du rail 70 pour cent des marchandises expédiées par du Canada 2012 (SRC 2012), organisé en octobre transport de surface, et la circulation est dense par l’Association des chemins de fer du Canada sur les passages à niveau privés et publics. Mais (ACFC), à Montréal. en dépit de l’augmentation du trafi c ferroviaire

Claude Mongeau, left, Brian Kalin, CN, From left, Claude Mongeau, CN, Adriano Catino, Philippe Nadeau, and Michael Bourque, RAC. Mark Rodgers, QNSL, and Michael Bourque, RAC.

Railway Association of Canada / Association des chemins de fer du Canada 47 awareness of safety efforts being made to be able to participate in supply focuses on enhancing the emergency by the rail industry. chain logistics with our customers and services in every municipality across the Their confi dence in the sector is we want to be able to participate in Greater Montreal region. well-founded. safety management systems with our “Based on the resources at our dis- Rail transport is by far the safest employees. On the whole, it’s some- posal, we decided to build this guide mode of transportation in Canada. In thing we want to do as part of our social to tell [the employees] about who we 2010, only 77 passenger accidents were responsibility.” are and what we do and how the com- reported out of an estimated 73 million In its most recent audit, Transport muter trains are operated,” says Sylvain commuter uses of passenger rail – an Canada named Canada’s largest railway Rodrigue, head of OMS (Operations incident rate of approximately one in a leader in the industry of safety culture and Monitoring Centre) and Emergency one million. and ranked them a 4.5 out of a score of Measures with AMT. “The ultimate goal Canadian railways have maintained 5. The score marked a drastic improve- was to be able to provide on-site train- their distinction as the safest in the ment over CN’s result in the government ing for the staff on the trains.” world by enhancing the dialogue and department’s fi rst audit. In addition to the discussions and pushing safety to the front of everyone’s The Class 1 railway made a concerted documents facilitating the exposure of minds. effort to embed the safety culture in rail safety measures, the TSB is present- For example, Canadian National (CN) the attitudes of all employees, from ing opportunities for safety interaction was given a Safety Award for its initia- fi rst-line supervisors all the way up to improvements between rail operations tive to measure and strengthen railway the executive suite. It recognized the and the public. Its investigations cover safety culture. importance to have employees who can a number of safety subjects like opera- John Orr, the company’s Vice listen, but feel that they can be heard tional decision-making, risk manage- President, Chief Safety and Sustainability as well. ment and supervision. Offi cer, thinks that spreading the safety Montreal’s Agence métropolitaine Opportunities for improvement are message across the organization has de transport (AMT) took the same also being hatched through innovation been good for business and company approach, understanding that safety in the industry. morale. begins with education. AMT’s efforts The Quebec North Shore Labrador “Safety culture for us is what we were recognized with a Safety Award for Railway (QNSL) was awarded a 2012 want to stand for,” says Orr. “We want its Railway Response Guide, a tool that Safety Award for its portable air leak

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569342_Softrail.indd48 Interchange |1 Winter / Hiver 2012 1/14/12 4:45:23557031_Canadian.indd PM 1 10/15/11 3:38:00 AM et du fait que les automobilistes et les Par exemple, la Compagnie des par rapport à la note obtenue par le CN piétons franchissent les mêmes voies, les chemins de fer nationaux du Canada (CN) lors de la première vérifi cation. Canadiens croient toujours que le rail est a été lauréate d’un Prix d’excellence en Le chemin de fer de classe 1 a fait un le mode de transport le plus sécuritaire. sécurité pour son initiative en vue de effort concerté pour implanter la culture Dans un sondage national mené par mesurer et de renforcer la culture de la de la sécurité dans l’attitude de tous l’ACFC en mars 2012, 80 pour cent des sécurité ferroviaire. ses employés, depuis les superviseurs Canadiens ont dit penser que le rail était Selon John Orr, vice-président et chef de premier niveau jusqu’aux cadres de le mode de transport le plus sécuritaire. de la Sécurité et du développement la direction. Il a reconnu l’importance L’enquête a révélé que ce sentiment durable au CN, la diffusion du message d’avoir des employés qui peuvent découlait des efforts de sensibilisation en de sécurité à l’échelle de l’entreprise a écouter, mais qui sentent aussi qu’ils matière de sécurité menés par le secteur eu des effets positifs sur les affaires et peuvent être écoutés. ferroviaire. sur le moral du personnel. Comprenant que la sécurité Et leur confi ance dans ce secteur est « La culture de la sécurité nous tient commence par la sensibilisation, fondée. à coeur, précise-t-il. Nous voulons être l’Agence métropolitaine de transport Le rail est de loin le mode de en mesure de participer à la logistique de Montréal (AMT) a adopté la même transport le plus sécuritaire au Canada. de la chaîne d’approvisionnement avec approche. Grâce à ses efforts, l’AMT a En 2010, seuls 77 accidents de trains nos clients et aux systèmes de gestion été choisie comme lauréate d’un Prix voyageurs ont été signalés, et on estime de la sécurité avec notre personnel. d’excellence en sécurité pour son Guide à 73 millions le nombre estimatif D’un point de vue général, c’est d’intervention en milieu ferroviaire, un d’usagers des trains de banlieue, soit quelque chose que nous voulons faire outil qui vise à améliorer les services un taux d’incident d’environ un sur un dans le cadre de notre responsabilité d’urgence de toutes les municipalités de million. sociale. » l’agglomération montréalaise. Les entreprises ferroviaires Dans sa plus récente vérifi cation, « En nous appuyant sur les ressources canadiennes ont conservé leur réputation Transports Canada a désigné le CN à notre disposition, nous avons créé de chemins de fer les plus sécuritaires comme étant un chef de fi le dans le ce guide pour nous faire connaître au monde en accentuant le dialogue et domaine de la culture de la sécurité [aux employés] et pour parler de nos s’assurant que tout le monde garde la et lui a attribué la note de 4,5 sur 5. Il services et de la façon dont les trains de sécurité en tête. s’agissait d’une amélioration marquée banlieue sont exploités, explique Sylvain

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565772_Ronsco.indd 1 12/14/11 9:34:48593666_HBroer.indd PM Railway1 Association of Canada / Association des chemins de fer6/26/12 du Canada 1:53:17 49 PM detection device, which uses ultrasound Rodrigue, chef du Centre d’opération freinage des trains qui transportent to detect these leaks. et de surveillance et des Mesures du minerai de fer dans le territoire Due to low operating temperatures d’urgence à l’AMT. Le but ultime était du QNSL, ce qui entraîne des retards during the winter in the Cote-Nord, trains de pouvoir fournir une formation en importants dans le service et augmente carrying iron ore in QNSL’s operating milieu de travail au personnel à bord les risques liés à la circulation des trains. region experience problems associated des trains. » La détection des fuites permet with air leaks on the braking systems, En plus de favoriser la diffusion d’effectuer de petites réparations et which cause signifi cant operating delays des mesures de sécurité du secteur d’accroître la fi abilité. and risks associated with operating trains. ferroviaire au moyen de discussions Depuis qu’il utilise ce détecteur, le The detection makes it possible to et de documents, le BST offre des QNSL a enregistré une diminution de 95 proceed to minor repairs and increases possibilités d’amélioration de la sécurité pour cent des retards liés aux fuites d’air. reliability. dans les interactions entre les activités Les développements novateurs et Since the implementation of the ferroviaires et le public. Ses enquêtes informatifs de ce genre dans le secteur detector, QNSL has seen a 95 percent portent sur de nombreux éléments liés à contribuent à établir une norme positive reduction in operating delays related to la sécurité, comme la prise de décisions dans l’ensemble du troisième plus grand air leaks on trains. opérationnelles, la gestion des risques réseau ferroviaire au monde. These sorts of innovative and informa- et la supervision. Il en découle qu’au fur et à mesure tive developments in the industry are set- L’innovation dans le secteur donne que monte la courbe du trafi c et des ting a positive standard across the world’s également lieu à des possibilités volumes afi n de répondre à la demande third largest rail network. d’améliorations. interne et internationale, celle de la And as traffi c and volume increase to Le Chemin de fer QNS&L (QNSL) est fi che de sécurité du rail au Canada meet national and international demands, lauréat d’un Prix d’excellence en sécurité évolue dans le sens contraire. Les Canada’s rail safety record is going in the 2012 pour son détecteur portable chemins de fer du Canada demeurent opposite direction. As Canada’s railways permettant de déceler les fuites d’air au des chefs de fi le grâce à l’innovation et continue to lead the way through innova- moyen d’ultrasons. à la sensibilisation, renforçant une fi che tion and education, they are solidifying a Les basses températures hivernales de sécurité de classe mondiale qui est à world-class safety record that mirrors the sur la Côte-Nord causent des problèmes l’image d’un réseau ferroviaire de classe country’s world-class rail network. ■ de fuites d’air dans le système de mondiale. ■

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559228_Lat.indd50 Interchange 1 | Winter / Hiver 2012 06/12/11 10:04 AM President’s Message continued from page 8 se concentrent maintenant sur l’exploitation d’un parc plus restreint de camions, l’utilisation plus effi cace de leur maté- These days we don’t hear CEOs of customer companies com- riel, l’élimination des remorques vides et l’imputation de frais plain about rail service or effi ciency, any more than you hear pour tous leurs services, en particulier les services de qualité complaints about trucking. Most rail customers operate within supérieure, dont le repérage de l’information et les services a commercial contract or agreement that sets out the obliga- de logistique, qui permettent à leurs clients d’économiser de tions for both parties. Canada’s railways are competing and l’argent. Ils ont dû alléger leur gestion, tout en s’inspirant d’un they are doing well, a fact borne out through signifi cant inves- client du secteur de la fabrication qui a instauré des méthodes tor confi dence. de production à valeur ajoutée. Ils ont commencé à utiliser des While we in the railway business are not fi nished advocat- camions plus longs, dont ceux dotés de plusieurs remorques et ing changes to the service legislation, we are looking forward de remorques plus grandes. to the dissolution of these myths so that we can start to work Ces temps-ci, les PDG des entreprises clientes ne se plaig- with all stakeholders in a productive, optimistic way. There are nent pas du service ou de l’effi cacité des chemins de fer, pas many challenges ahead for the economy and the country and plus qu’ils ne se plaignent du transport par camion. La plupart we are looking forward to working in a spirit of collaboration des clients des chemins de fer disposent d’une entente ou with governments, communities and all railroad customers. ■ d’un contrat de nature commerciale qui défi nit les obligations des deux parties. Les chemins de fer du Canada livrent con- Le message du président suite de la page 8 currence et le font avec succès, fait confi rmé par la confi ance marquée que les investisseurs leur accordent. Au cours des derniers mois, j’ai eu le plaisir de rencontrer Le secteur ferroviaire compte bien poursuivre ses efforts un grand nombre d’experts en transport et en logistique et en vue d’obtenir des modifi cations à la législation sur le ser- j’en ai appris beaucoup sur les changements et l’évolution vice. Toutefois, nous espérons la disparition rapide des vieux qui ont marqué les transports en Amérique du Nord. Il existe mythes afi n que nous puissions travailler avec toutes les par- un écart moins grand qu’on ne pourrait le croire entre les ties prenantes dans un état d’esprit productif et optimiste. besoins et les préoccupations des entreprises de camionnage L’économie et le pays auront encore de nombreux défi s à rele- et ceux des chemins de fer. Plusieurs dirigeants d’entreprises ver dans les années à venir. Aussi sommes nous impatients de de camionnage ont fait connaître leur réaction face à la travailler dans un esprit de collaboration avec les gouverne- récession et au ralentissement de la croissance qui a suivi. Ils ments, les collectivités et les clients des chemins de fer. ■

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565705_NewYork.indd 1 1/4/12 3:23:38597120_Sumitomo.indd PM 1 Railway Association of Canada / Association des chemins de fer du04/08/12 Canada 7:0353 PM Index to Advertisers

Racine Railroad Products ...... 36 RAIL FASTENINGS RAILCAR REPAIR SNOW REMOVAL www.racinerailroad.com Carolina Technical Plastics ...... 45 Cando Contracting ...... 18 R.P.M. Tech, Inc...... 27 www.ctplastics.net www.candoltd.com www.rpmtechgroup.com METAL FABRICATION Pandrol Canada Limited ...... 26 Diversifi ed Metal Fabricators ...... 17 www.pandrolcanada.ca RAILCAR STORAGE SWITCH - HEATING CONTROL/ www.dmfatlanta.com T-Rail Products Inc...... 31 Cando Contracting ...... 18 MONITORING EQUIPMENT www.t-railproducts.com www.candoltd.com PNR Railworks Inc...... 28 MOBILE RAILCAR MOVERS www.pnrrailworks.com H. Broer Equipment Sales & Service RAIL PARTS RAILROAD SOFTWARE & AEI Inc...... 29 L.B. Foster Company ...... 31 PRODUCTS TOOLS www.hbi.on.ca www.lbfoster.com Softrail Inc...... 48 PortaCo, Inc...... 37 Trackmobile Inc...... 33 Ronsco Inc...... 49 www.aeitag.com www.portaco.com www.trackmobile.com www.ronsco.com T-Rail Products Inc...... 31 RAILS www.t-railproducts.com NOISE & VIBRATION CONTROL RAIL PRODUCTS M.F. Wirth Rail Corporation ...... 52 HGC Engineering Ltd...... 39 Amsted RPS ...... 43 www.wirthrail.com TRACK MAINTENANCE www.hgcengineering.com www.amstedrps.com T-Rail Products Inc...... 31 PNR Railworks Inc...... 28 Sumitomo Canada Limited ...... 53 www.t-railproducts.com www.pnrrailworks.com PORTABLE BUILDINGS www.sumitomocanada.com T-Rail Products Inc...... 31 T-Rail Products Inc...... 31 RAILWAY COMPANY www.t-railproducts.com www.t-railproducts.com RAIL SERVICES Canadian Pacifi c Railway ...... Cando Contracting ...... 18 Inside Front Cover, Outside Back Cover TRACK MAINTENANCE CONSTRUCTION POTASH www.candoltd.com www.cpr.ca Cando Contracting ...... 18 Miner Enterprises ...... 26 RailTerm ...... 16 Cando Contracting ...... 18 www.candoltd.com www.minerent.com www.railterm.com www.candoltd.com Southern Railway of TRACK MAINTENANCE EQUIPMENT POWER TOOLS RAIL TRANSPORTATION SERVICES British Columbia ...... 54 Hougen Canada ...... 30 T-Rail Products Inc...... 31 CAD Railway Industries Ltd...... 44 www.sryraillink.com www.trak-star.com www.t-railproducts.com www.cadrail.ca VIA Rail Canada ...... 22 Plasser American Corporation ...... 32 CN-Canadian National ...... 3 www.viarail.ca www.plasseramerican.com PROFILE MEASURING EQUIPMENT www.cn.ca Railquip, Inc...... 8 RAILWAY PARTS TRACK MAINTENANCE EQUIPMENT/ www.railquip.com RAIL WELDING Davanac Inc...... 52 SERVICES T-Rail Products Inc...... 31 www.davanac.com PNR Railworks Inc...... 28 PROJECT MANAGEMENT www.t-railproducts.com Progress Rail Services ...... 13 www.pnrrailworks.com T-Rail Products Inc...... 31 www.progressrail.com Rail Construction Equipment Co. ....38 www.t-railproducts.com RAIL, WHEEL & AXLE TESTING www.rcequip.com NDT Technologies, Inc...... 30 ROAD - RAIL VEHICLES www.ndt.ca Railquip, Inc...... 8 TRACK MATERIALS/PERMANENT www.railquip.com WAY EQUIPMENT PNR Railworks Inc...... 28 WE SELLSELL AND RENT: SECURITY EQUIPMENT/SERVICES www.pnrrailworks.com Abloy Canada ...... 50 Railquip, Inc...... 8 www.abloy.ca www.railquip.com > BRIDGES T-Rail Products Inc...... 31 SIGNAGE www.t-railproducts.com > SHORING TOWERS T-Rail Products Inc...... 31 www.t-railproducts.com TRAIN WASHING PLANT/EQUIPMENT > HEAVY LONG BRIDGE BEAMS Railquip, Inc...... 8 SIGNALLING MAINTENANCE/ www.railquip.com > SURPLUS COMPOSITE DECKING RENEWAL PNR Railworks Inc...... 28 TRAINING & EDUCATION www.pnrrailworks.com The Canadian Heartland Training VERSA-STEEL INC. Railway Services Inc...... 48 “Helping Build Firm Foundations Since 1976” SNOW FREE SWITCHES www.chtr.ca Sealeze A Unit of Jason, Inc...... 16 www.versasteel.comwww. versasteel. com s 10 YARDSYARD ACROSS THE USA www.sealeze/snowprotec.com UNLOADING SYSTEMS Phone: 800-678-0814 s Fax: 800-287-7483 Miner Enterprises ...... 26 www.minerent.com

VEHICLE LIFTING EQUIPMENT 608464_VERSA.indd 1 10/10/12 4:16 PM Railquip, Inc...... 8 www.railquip.com

WEIGHING SYSTEMS Railquip, Inc...... 8 www.railquip.com

WELDING PRODUCTS/SERVICES T-Rail Products Inc...... 31 www.t-railproducts.com www.sryraillink.com WOOD RAILROAD TIES Southern Railway of British Columbia Ltd. Gross & Janes Co...... 45 2102 River Drive www.grossjanes.com New Westminster, BC Contact: Gerald Linden, Director Business Development (604)-527-6316

508746_sry_rail.indd54 Interchange |1 Winter / Hiver 2012 12/13/10 7:54:21 AM RENTING SPECIALTY HI-RAIL CREW PICK UP VEHICLES TRUCKS AND VANS

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For More Information: 1-866-572-7314

Fax: 1-705-848-4775 37 Perini Road Email: [email protected] Elliot Lake, ON, P5A 2TI www.hirailleasing.com

563343_HiRail.indd577876_HiRail.indd 1 16/01/1212/03/12 2:534:23 PM Arrive a day faster

Our routes connecting Canada’s Pacific Gateway to As part of the global supply chain, we’re helping terminals in Chicago or Toronto are now a full-day customers become more competitive with rapid, faster, with our 4-day transcontinental service. Gain reliable rail. Visit us online to learn more. a significant delivery advantage to these busy, high- priority destinations when you ship with CP.

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