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Corporate Social Responsibility Report 2016 Walgreens Boots Alliance is the first global pharmacy-led, health and wellbeing enterprise. Our purpose is to help people across the world lead healthier and happier lives. Our 2016 Corporate Social Responsibility Report covers the fiscal year that ended 31 August 2016. In this year’s report: Overview Marketplace Introduction ...................................................1 Our CSR goals .............................................2 28 Our vision, purpose and values ................3 Our approach to CSR .................................4 Contributing to the United Nations Sustainable Development Goals .............6 Transparency ........................................... 30 Our impact ...................................................8 Ethical Sourcing ...................................... 30 ........................... About our Company ................................. 10 External Stakeholders 31 Stakeholder engagement ....................... 12 Workplace Community 32 14 Employee Health and Wellbeing ........ 34 Equal Opportunities .............................. 36 Health and Wellbeing ............................. 16 Health and Safety ...................................37 Young People ........................................... 17 ...................................... Cancer Programs .....................................20 About this report 38 Data management process ................ 38 Environment Data ............................................................ 38 Community data ................................... 38 Environment data ................................. 39 22 Workplace data .................................... 39 Corporate governance ............................ 40 Our code of ethics ............................... 40 GRI content index ..................................... 41 Assurance report ......................................42 Energy ....................................................... 24 Waste ......................................................... 26 Legal notice and basis of preparation ...43 Deforestation .......................................... 27 Introduction iew RV E OV Y T I Walgreens Boots Alliance was honored with the United Nations Foundation’s Global Leadership Award in 2016, recognizing our ongoing COMMUN commitment to Corporate Social Responsibility. NT E Stefano Pessina (l), James Skinner (r) R Driving socially responsible business growth I around the world ENV ONM CE Walgreens Boots Alliance is privileged to Colleagues in both our legacy companies Through proactive support of our A care for people and communities around have long pursued local CSR initiatives colleagues’ personal health and wellbeing T the world as we deliver our vision to be linked to the nature of our businesses. and by providing equal opportunities E the first choice for pharmacy, wellbeing In our first full fiscal year as a combined for everyone, we are building a culture R and beauty. global Company, we focused on the CSR of looking after our people. This means MaK PL work that prioritizes our communities, that we are even more engaged to better Our commitment to Corporate Social environment, marketplace and workplace. serve our customers. E Responsibility (CSR) is embedded in our Our global reach means we can drive AC drive to operate both a sustainable and We thank all of our employees for acting large-scale initiatives and replicate profitable enterprise. Advancing our locally to help people across the world successful programs around the world environmental, social and governance lead healthier and happier lives. while collaborating with key stakeholders. WORKPL performance involves many aspects of our Company, builds trust in our We strive to be global leaders in James Skinner brands and lies at the core of our supporting people and the planet and Executive Chairman everyday work to support healthy living. to innovate in the face of the long- Walgreens Boots Alliance, Inc. term challenges for all businesses due to environmental change and global population growth. To set CSR targets Stefano Pessina for the future we have developed internal Executive Vice Chairman and procedures for gathering data and Chief Executive Officer reporting performance. For fiscal 2016 Walgreens Boots Alliance, Inc. we collected data across our enterprise on community contributions, carbon emissions, energy use, waste disposal, 16 February 2017 employee retention and employee gender. These externally assured metrics, published in this report, will serve as the baseline for evaluating our progress in these areas. Walgreens Boots Alliance Corporate Social Responsibility Report 2016 1 O ur CSR goals Delivering a CSR program that makes us proud In the past year, I was often reminded In our first full fiscal year as a combined The United Nations Foundation of how much this Company inspires me. Company we strengthened our existing recognized our ongoing commitment I witnessed first-hand many examples activities by increasing the scale of our to CSR, honoring us in October 2016 of local initiatives from our businesses impact and sharing best practices. We with its Global Leadership Award. The around the globe that demonstrate how expanded successful local initiatives – for foundation cited our commitment to the CSR activities are truly embedded in example our U.S. stores raised $20 million U.N.’s recently published Sustainable our work. These initiatives take on even in fiscal 2016 for Red Nose Day, more Development Goals through the Get greater significance as part of our CSR than double the amount raised in the a Shot. Give a Shot. campaign, which strategy, through which we prioritize previous year. helped provide life-saving vaccines to our responsibility to the community, more than 15 million children worldwide As committed global citizens we choose environmental protection, doing business over the past three years. to aim high, and have set challenging fairly and treating our people with respect goals in 12 areas connected to our By remaining dedicated to causes, we and dignity. business activities, including helping have made a substantial impact in the I had the privilege of visiting our to fight cancer, reducing waste and area of cancer research. An example is the distribution center in Windsor, energy consumption, driving ethical partnership dating to 2011 with the EORTC Connecticut, USA, where specialized sourcing practices and promoting equal Cancer Research Fund to support the workstations address the needs of opportunities throughout the Company. first pan-European Biobank for colorectal employees with disabilities. I felt proud cancer. We continue to raise funds for We aspire to be a standout global CSR of Walgreens Boots Alliance’s long-term EORTC through numerous employee-led company; I am pleased to report that commitment to creating job opportunities events. By the end of fiscal 2016, 1,100 in fiscal 2016 we achieved important for people of all abilities. At an EnergyCare patients from 11 European countries had milestones such as providing life-changing event at our Nottingham support office enrolled in the biobank, a unique platform vitamins to nearly 100 million children and I learned more about how we encourage to develop personalized treatments. mothers in at-risk populations through our energy efficiency consciousness in our support of Vitamin Angels, harmonizing From my heart, I want to take this teams. I was touched by the passion our our ethical sourcing policies and piloting a opportunity to thank our employees, colleagues show for social, healthcare zero waste to landfill distribution center in suppliers and partners for showing they and environmental issues. the USA. care, by supporting and delivering a CSR program that makes us proud. Ornella Barra Co-Chief Operating Officer Walgreens Boots Alliance, Inc. Leader of Corporate Social Responsibility 16 February 2017 2 Walgreens Boots Alliance Corporate Social Responsibility Report 2016 O ur vision, purpose and values iew RV E Our vision OV Y Be the first choice for pharmacy, wellbeing and T beauty – caring for people and communities around I the world COMMUN COMMUNITY NT NT E Our purpose E ONM We help people across the world lead healthier and R I happier lives ENV ENVIRONM CE A PL T Our values E K Walgreens Boots Alliance takes seriously its aim of R Ma MARKETPLACE inspiring a healthier and happier world, as reflected in E our core values: AC T rust Respect, integrity and candor guide our actions to do the right thing WORKPL WORKPLACE Care Our people and customers inspire us to act with commitment and passion Innovation We cultivate an open and entrepreneurial mind-set in all that we do P artnership We work collaboratively with each other and our partners to win together Dedication We work with rigor, simplicity and agility to deliver exceptional results Walgreens Boots Alliance Corporate Social Responsibility Report 2016 3 O ur approach to CSR Around the world, every day, millions of people rely on the medicines we distribute and dispense. They rely on our local pharmacists for information, support and advice. They rely on the convenience of our retail presence to support their daily living and on our beauty products to look their best. Our business values and the nature of our Another important step during fiscal day-to-day operations, which are rooted 2016 was aligning our target-setting in supporting communities and connected methodology with our business and to healthcare, inform and shape

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