START HERE Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
VOL. 1 THE 2020 INTEGRATED Strategic report ANNUAL REPORT COVERS incorporating THE PERIOD 1 APRIL 2019 TO environmental, social 31 MARCH 2020 AND PROVIDES and governance (ESG) and the AN OVERVIEW OF remuneration report THE INVESTEC GROUP
VOL. 2 Risk disclosures
VOL. 3 Annual financial MAIN MENU statements
Feedback For queries regarding information in this We value feedback and invite questions and comments on document our reporting. To give feedback please contact our Investor Investor Relations Relations division. Telephone: (27) 11 286 7070 (44) 20 7597 5546
E-mail: [email protected]
www.investec.com/en_za/welcome-to-investec/about-us/investor- relations.html
Investec integrated annual report 2020 1 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report CONTENTS
Cross reference tools
Alternative performance measures We supplement our IFRS figures with alternative performance measures used Our reporting suite 4 by management internally and which provide valuable, relevant information. These measures are highlighted with Strategic report the symbol The description of alternative performance measures and their 01 Strategic focus calculation is provided in the alternative Who we are 6 performance measures section. Our strategic direction 7 Strategic objectives 8
AUDITED INFORMATION Our business model 9 Denotes information in the risk and Our journey 10 remuneration reports that forms part of the Our operational structure 11 group’s audited annual financial statements Summary of the demerger of Investec Asset Management 12 Our business at a glance 14 PAGE REFERENCES Refers readers to information elsewhere in this report 02 Our performance CEO and Chairman’s report 17 WEBSITE Stakeholder engagement and value creation 22 Indicates that additional information is available on our website: www.investec.com Our principal risks 30 Financial review 38
GROUP SUSTAINABILITY Refers readers to further information in Divisional review our 2020 group sustainability and ESG 03 supplementary report available on our Divisional key income drivers 69 website: www.investec.com Wealth & Investment 73 Specialist Banking 83 REPORTING STANDARD Denotes our consideration of a reporting standard 04 Environmental, social and governance (ESG) Corporate governance 104
UNAUDITED INFORMATION Shareholder analysis 154 Indicates information which has not been Social and environmental report 159 audited
05 Directors’ remuneration report 179 STRATEGIC REPORT STRATEGIC REPORT Section 414A of the UK Companies Act 2006 (the UK Companies Act) requires the directors to present a strategic report in the annual Glossary 238 report and accounts. Alternative performance measures 239 Sections one, two, three and four of this Volume 1 of the integrated annual report Definitions 241 (together the strategic report) provide an overview of our strategic position, Corporate information 242 performance during the financial year and outlook for the business.
This should be read in conjunction with Volume 2 of the integrated annual report which elaborates on some of the aspects highlighted in the strategic report.
Investec integrated annual report 2020 3 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
OUR REPORTING SUITE
As a requirement of our Dual Listed Company (DLC) We produce a full suite structure, we comply with the disclosure obligations contained in the applicable listing rules of the UK Listing Authority (UKLA), the JSE Limited (JSE) and other exchanges of reports to cater for on which our shares are listed, and with any public disclosure obligations as required by the UK regulators and the South the diverse needs of African Prudential Authority. our stakeholders.
Annual Integrated Report This report covers the period 1 April 2019 to 31 March 2020 and includes material issues up to the date of board approval on 16 June 2020. This report covers all our operations across the various geographies in which we operate and has been structured to provide stakeholders with relevant financial and non-financial information. All references in this report to Investec, the Investec group, or the group relate to the combined Investec DLC group comprising Investec plc and Investec Limited.
Volume 1 – Strategic report incorporating environmental, social and governance (ESG), and the remuneration report
Governance report Social and environmental report Remuneration report
• Sets out the governance practices of • Sets out our group sustainability and • Sets out our remuneration policies and the group environmental, social, and governance implementation thereof (ESG) practices
Volume 2 – Risk disclosures Volume 3 – Annual financial statements
Sets out the management of risks relating to the Sets out the full DLC audited annual financial statements, Investec group’s operations including the report of the group audit committee
The following reports can be found in separate documents available on our website.
Group sustainability and ESG supplementary reports
This report provides a holistic view of Investec group’s social and environmental impact within our operations including our contribution to the Sustainable Development Goals (SDGs). We incorporate material information from the main geographies in which we operate.
Pillar III disclosure reports
These reports provide disclosures that allow market participants to assess the scope of application by banks of the Basel committee’s STRATEGIC framework and the rules in their jurisdiction – their capital condition, risk exposure, risk management process and their capital adequacy. FOCUS
Corporate profile
This report serves as a reference for the investment community and other interested parties. It provides an introduction to Investec.
4 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
WHO WE ARE OUR STRATEGIC DIRECTION
One Investec Our purpose We strive to be a Investec Distinction Investec’s purpose is to create and manage wealth for all our distinctive bank CLIENT FOCUSED APPROACH stakeholders. Guided by our vision to create and preserve • Clients are at the core of our business sustained long-term wealth, we seek to build resilient profitable and investment • We strive to build business depth by deepening existing businesses that support our clients to grow their businesses while and creating new client relationships manager, driven by • High-tech, high-touch approach contributing in a positive and responsible way to the health of our • High level of service by being nimble, flexible and economy, our people, our communities and the environment to commitment to our innovative. ensure a prosperous future for all. SPECIALISED STRATEGY core philosophies • Serving select market niches as a focused provider of Our mission tailored structured solutions and values. • Enhancing our existing position in principal businesses and geographies through organic growth and select Our long-term commitment is to One Investec; bolt-on acquisitions. We strive to be a distinctive bank and investment manager, driven a client-focused strategy where, irrespective of specialisation or geography, we commit to offering our SUSTAINABLE BUSINESS by commitment to our core philosophies and values. clients the full breadth and scale of our products and We focus on delivering profitable, impactful and sustainable solutions to our clients in two core services. • Contributing to society, macro-economic stability and areas of activity, Banking and Wealth & Investment. We are focused on delivering profitable, impactful and the environment sustainable solutions to our clients. • Well-established brand The Investec distinction is embodied in our entrepreneurial culture which is balanced by a To deliver on One Investec, we will focus on imperative • Managing and positioning the group for the long term strong risk management discipline, client-centric approach and an ability to be nimble, flexible collaboration between the Banking and Wealth & • Balancing operational risk with financial risk while Investment businesses and continue to invest in and creating value for shareholders and innovative. We do not seek to be all things to all people and aim to build well defined, support these franchises. This will position Investec for value-added businesses focused on serving the needs of select market niches where we can sustainable long-term growth. • Cost and risk conscious. compete effectively. Our long-term strategic focus: STRONG CULTURE
• We are committed to delivering exceptional service • Strong entrepreneurial culture that stimulates to our clients, creating long-term value for our extraordinary performance Our values and philosophies shareholders and contributing meaningfully to our • Passionate and talented people who are empowered people, communities and the planet Distinctive performance and committed • All relevant Investec resources and services are on Cast-iron integrity • Depth of leadership –– We employ talented people with passion, energy and offer in every single client transaction stamina, who exercise common sense in achieving effective –– We demand cast-iron integrity in all internal and external • Strong risk awareness dealings, consistently and uncompromisingly displaying moral • Sustain our distinctive, out of the ordinary culture, performance in a high pressure, multi-task environment • Material employee ownership. strength and behaviour which promotes trust. entrepreneurial spirit and freedom to operate, with –– We promote innovation and entrepreneurial freedom to operate the discipline and obligation to do things properly within the context of risk consciousness, sound judgement and for the whole of Investec. an obligation to do things properly –– We show concern for people, support our colleagues and Dedicated partnership encourage growth and development. –– We believe that open and honest dialogue is the appropriate process to test decisions, seek consensus and accept responsibility Client focus –– We are creative individuals who co-operate and collaborate –– We break china for the client, having the tenacity and unselfishly in pursuit of group performance confidence to challenge convention –– We respect the dignity and worth of the individual through –– We thrive on change, continually challenging the status quo encouraging openness and embracing difference and by and recognising that success depends on flexibility, innovation the sincere, consistent and considerate manner in which we and enthusiasm in meeting the needs of our changing interact. environment.
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STRATEGIC OBJECTIVES OUR BUSINESS MODEL
In order to deliver on our strategy we have identified five key strategic objectives outlined below: We are a domestically relevant, internationally connected banking and wealth & investment group
THESE WILL ENABLE US TO SIMPLIFY, FOCUS AND GROW THE BUSINESS WITH DISCIPLINE.
Capital discipline
A more disciplined approach to capital allocation, particularly where businesses are non-core to overall long-term growth and 2 capital strategy 2 principal core areas of 8 700+ employees geographies activity
Growth initiatives
Focus on growing our client base and building new sources of revenue
£24.9 billion £32.2 billion £45.0 billion Improved cost management Core loans Customer deposits Third party FUM
Heightened rigour in identifying efficiencies in all areas of the business
Corporate / Institutional / Government / Intermediary Private client (HNW / high income) / charities / trusts Digitalisation
Enhancing digital capabilities to continue delivering an advanced Specialist Banking Wealth & Investment high-tech, high-touch proposition
Lending Discretionary wealth management
Greater Connectivity Transactional banking Investment advisory services
Treasury solutions Financial planning Enhancing links among and between the Banking and Wealth & Investment businesses, across geographies Advisory Stockbroking / execution only
Investment activities
Deposit raising activities
We have market-leading distinctive client franchises
We provide a high level of client service enabled by advanced digital platforms
We are a people business backed by our out of the ordinary culture, and entrepreneurial spirit
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OUR JOURNEY OUR OPERATIONAL STRUCTURE
Today, we have an During July 2002, Investec Group Limited (since renamed Investec Limited) implemented a dual listed companies (DLC) structure and efficient integrated listed its offshore business on the London Stock Exchange (LSE). In July 2002, we international business In terms of our DLC structure, Investec Limited is the holding company of our businesses in South Africa and Mauritius, and Investec plc implemented a dual platform, offering all our is the holding company of our non-Southern African businesses. Investec Limited is listed on the Johannesburg Stock Exchange Limited listed companies core activities in the UK (JSE) South Africa (since 1986) and Investec plc on the LSE (since 2002). (DLC) structure with and South Africa linked companies A circular on the establishment of our DLC structure was issued on 20 June 2002 and is available on our website. listed in London and Johannesburg Our DLC structure and main operating subsidiaries at 31 March 2020 2020 We acquired a Investec Limited banking licence in Investec plc 1980 and were listed LSE primary listing Sharing agreement JSE primary listing on the JSE Limited JSE secondary listing NSX secondary listing South Africa in 1986 BSE secondary listing
Since inception, we have expanded Founded as a through a combination Non-Southern African Southern African leasing company of substantial organic operations operations in Johannesburg growth and a series of in 1974 strategic acquisitions
Investec Investec Investec Investec Bank A year later, we concluded We successfully Bank plc Securities Property Group a significant empowerment Limited (Pty) Ltd^ Holdings completed the (Pty) Ltd transaction in which our demerger of Investec empowerment partners 1974 Asset Management collectively acquired which separately a 25.1% stake in the listed as Ninety One Investec Wealth Operating activities key: issued share capital of in March 2020 & Investment Investec Limited Limited Wealth & Investment
A bank and investment manager with nearly 40 years of heritage Specialist Banking
All shareholdings in the ordinary share capital of the subsidiaries shown are 100%. and core loans and advances In March 2020, Investec completed the demerger and separate listing of Ninety One (formerly known as Investec Asset Management). Management • Focused on core markets succession Investec retained a 25% shareholding in the Ninety One group, with 16% held through Investec plc and 9% held through Investec Limited. Significantly • Leading specialist client £’billion impacted franchises by currency 60 and market • Growing connectivity between movements the specialist bank and wealth 50 Acquired Further information on the demerger can be found on our website. Rensburg business Sheppards • Well capitalised, lowly 40 leveraged balance sheet Salient features of the DLC structure • Diversified mix of business 30 UK listing by geography, income and • Investec plc and Investec Limited are separate legal entities and listings, but are bound together by contractual agreements business and mechanisms 20 • Highly scalable platform • Investec operates as if it is a single unified economic enterprise • Shareholders have common economic and voting interests as if Investec plc and Investec Limited were a single company 10 • Creditors, however, are ring-fenced to either Investec plc or Investec Limited as there are no cross-guarantees between the companies. 0
1981 1992 2002 2010 2020
FUM Core loans and advances
Note: All figures on this page relate to continuing operations.
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SUMMARY OF THE DEMERGER OF INVESTEC ASSET MANAGEMENT SUMMARY OF THE DEMERGER OF INVESTEC ASSET MANAGEMENT (continued)
Following the group’s management succession announcement in February 2018, the Investec board, together with the executive team, PRE DEMERGER STRUCTURE: POST DEMERGER STRUCTURE: conducted a comprehensive strategic review to ensure that the group is well positioned to serve the long-term interests of its stakeholders.
Conclusions from the strategic review Investec Investec • Investec comprises a number of successful businesses operating across two core geographies, with different capital requirements shareholders shareholders and growth trajectories
• Compelling current and potential linkages between the Specialist Banking and Wealth & Investment businesses (clear geographic and 100% 100% 100% 100% client overlap) • Limited synergies between these businesses and Investec Asset Management. The board concluded that a demerger and separate listing of Investec Asset Management would simplify the group and allow both businesses to focus on their respective growth trajectories; resulting in improved resource allocation, better operational Investec Limited Investec Plc Investec Limited Investec Plc performance and higher long-term growth. On 13 March 2020, Investec successfully completed the demerger of its asset management business (Investec Asset Investec 100% Investec DLC DLC 16% Management), which became separately listed as Ninety One on 16 March 2020. structure Investec structure Investments
Forty Two Ninety One Point Two 9% staff*
Investec 20% c.20% (less 1 share) 80% 25% Wealth and Investment Specialist Banking Asset Management (plus 1 share)
Investec Asset Ninety One Management 55%
The effect of the demerger is to unbundle the asset management business from the Investec group and have two * Consisting of Forty Two Point Two and Ninety One's employee separately listed entitles. benefit trusts
Investec Summary of financial impact Ninety One Wealth and Investment Specialist Banking • Positive CET1 impact: Investec plc CET1 uplift of 0.59% and Investec Limited CET1 uplift of 0.40% • Combined dividend capacity of Investec and Ninety One is unchanged as a result of the demerger • The transaction resulted in a net gain for Investec of £806.4 million post taxation and transaction costs • Prior to the demerger, the Investec group had an 80% shareholding in Investec Asset Management • Accounting treatment: In FY2020, the results of the Ninety One group have been consolidated up to the effective date of the demerger • Pursuant to the demerger transaction, Investec distributed 55% of Ninety One to existing Investec shareholders. Shareholders received (13 March 2020) and presented as discontinued operations. Thereafter, the retained 25% stake in the Ninety One group has been one Ninety One share for every two Investec shares held accounted for as an investment in associate and equity accounted within the earnings from continuing operations. • Investec decided not to proceed with its intended sell down of a 10% stake in Ninety One given market volatility at the time of Ninety Further financial information on discontinued operations is provided on pages 57 to 58. One’s listing • Therefore, Investec retained a 25% shareholding in Ninety One. As a founding shareholder of Ninety One, the Boards of both Investec and Ninety One believe that it is appropriate for Investec to retain a modest shareholding in Ninety One. Investec believes Ninety One is Demerger transaction documents an attractive business with meaningful intrinsic value. Retaining an equity stake allows Investec to participate in future value creation by Ninety One The Demerger Circular as well as all published documents and announcements related to the demerger can be found on the group’s website. • Investec’s entire holding of Ninety One shares is subject to a lock up period of 180 days from the date of Ninety One’s listing • Approximately 20% of Ninety One continues to be held by Ninety One staff through Forty Two Point Two (the investment vehicle through Demerger timeline of events: which management and directors of Ninety One participate in the business), as well as Ninety One's employee benefit trusts. • Announcement of demerger: 14 September 2018 • Publication of Shareholder Circular: 29 November 2019 • Publication of Ninety One Registration Document: 31 January 2020 • General and Court Meetings: 10 February 2020 (resolutions passed with a 98% majority) • Publication of Ninety One Prospectus: 2 March 2020 • Effective date of the demerger: 13 March 2020 • Admission of Ninety One Shares to LSE and JSE: 16 March 2020.
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OUR BUSINESS AT A GLANCE OUR BUSINESS AT A GLANCE (continued)
Southern Africa UK and Other Wealth & Investment Specialist Banking
Core client base and Core client base and what we do what we do
We provide investment management services and financial We offer a broad range of services including lending, planning advice to private clients, charities and trusts transactional banking, treasury and trading, advisory and investment activities. These services are aimed at government, institutional, corporate and high net worth and high-income clients
MARKET POSITIONING MARKET POSITIONING
Adjusted operating profit Total funds under management Global core loan portfolio: £419.2 million 1997: £0.04 billion 2020: £44.5 billion 1981: £4.2 million 2020: £24.9 billion £285.7 mn £133.5 mn A leading wealth manager in both our core geographies; • Corporate and other clients: UK and South Africa £11.0 billion • Private clients: £13.9 billion Assets £50.7 billion Global deposit book: £32.2 billion £25.9 bn £24.7 bn Adjusted operating profit (excluding group costs) Total deposit book £473.0 million £32.2 billion £89.9 mn £383.1 mn £16.9 bn £15.3 bn Permanent employees Total net core loans 8 355 £24.9 billion 1 751 6 604 £13.0 bn £11.9 bn
Total assets under management Assets under management Total net core loans £45.0 billion Discretionary Non-discretionary £24.9 bn £11.5 bn £ 33.5 bn £33.6 bn £10.9 bn Total customer deposits Permanent employees 8 355 £32.2 bn 4 483 3 872
Cost to income ratio Operating ROE Cost to ROE 56.4% 68.2% 78.0% margin income 22.2% 26.7% 61.2% 8.6%
ROE 10.7% 8.3% 6.0%
Note: All figures on this page relate to continuing operations. Note: All figures on this page relate to continuing operations.
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CEO AND CHAIRMAN’S REPORT
Over the past year we have navigated through a challenging backdrop of weak economic fundamentals and extreme market dislocation in the final quarter. Our client franchises showed resilience and we maintained robust capital and liquidity levels.
We are pleased with Overview of financial performance the progress made on The financial year was characterised by weak economic fundamentals (Brexit-related uncertainties in the UK, geo-political the strategic initiatives tensions and persistent economic weaknesses in South Africa); during the financial exacerbated by the sudden and extreme COVID-19 related year, including the dislocation in global markets during the last quarter of the financial year. successful demerger Against this backdrop, the group reported adjusted operating and listing of the profit of £608.9 million, 16.8% behind the prior year (2019: Asset Management £731.9 million), and adjusted operating profit from continuing operations of £419.2 million, 24.1% behind the prior year (2019: business. As we move £552.5 million). The impact of COVID-19 across operating income forward, despite the and expected credit losses, net of variable remuneration, was environment, we are approximately £105 million (£50 million in the South African Specialist Bank and £55 million in the UK Specialist Bank). focused on building The group navigated this challenging backdrop with its client our business for the franchises showing resilience. Core loans and advances were long-term, managing broadly flat at £24.9 billion but increased 9.2% in neutral currency. Customer deposits increased 2.9% to £32.2 billion risks prudently and (31 March 2019: £31.3 billion), up 12.6% in neutral currency. are committed to Funds under management recorded net inflows of £599 million. supporting our clients Total operating income (before impairments) decreased 7.5% to and colleagues £1,806.8 million (2019: £1,953.8 million). Growth in client-related revenues was offset by significantly lower investment and trading revenues impacted by the challenging economic environment.
Operating costs decreased 7.0% to £1,185.0 million (2019: £1,274.5 million) driven by cost containment across the business (fixed costs and variable remuneration) and normalised premises costs. The cost to income ratio from continuing operations of 68.2% (2019: 67.3%) was impacted by lower operating income. The credit loss ratio increased to 0.52% (2019: 0.31%), primarily driven by COVID-19 related expected credit losses.
OUR PERFORMANCE 17 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
CEO AND CHAIRMAN’S REPORT CEO AND CHAIRMAN’S REPORT (continued) (continued)
COVID-19 impact previously identified growth initiatives, including the launch of UK & Other credit investment portfolios held at fair value through equity. This a transactional business banking offering and expansion of the The UK & Other business achieved positive net organic growth in was a consequence of the sudden movement in credit spreads The effects of the ongoing COVID-19 pandemic on human life have private client base through our Young Professionals strategy. In assets under management in the prior and current year, particularly in March 2020, impacting valuations at 31 March 2020. More been devastating. It has scarred our sense of personal safety, our addition, we are seeing client traction in the Investec Life and in our core discretionary managed services, underpinning steady than half of this impact reversed post year end. In South Africa, national security and mental wellbeing. Its impact on the world Investec for Business propositions. The transition to the FIRB operating income. This is despite challenging industry trading on 6 April 2020, the South African Prudential Authority reduced economy has been unprecedented in both scale and speed. approach at the start of the financial year enhanced our ability to conditions where clients remained cautious, resulting in lower the Pillar 2A capital requirement by 1% (0.5% in CET1), thereby First and foremost, we focused on the safety and wellbeing of our price competitively. Our application to the South African Prudential growth rates in net new funds across the industry. Overall fee increasing our surplus to regulatory requirements. As part of the colleagues, providing them a safe environment to work from and Authority to implement the AIRB approach remains under review. income was impacted by the sale of the Irish Wealth business in Prudential Regulation Authority’s (PRA) most recent Individual providing support online in terms of physical, mental, emotional, Whilst strategies to reduce the equity investment portfolio are October 2019. Higher discretionary technology investment costs Capital Adequacy Assessment Process (ICAAP), the Investec social and financial wellbeing. We have transitioned into an agile underway, the current environment is not conducive for asset and regulatory levies were the notable drivers of the operating cost plc Pillar 2A capital requirement was reduced from 1.51% to and a digitally enabled workforce, with c.95% of our staff across realisations that optimise the value of these investments. increase of 3.5%. Overall, the UK & Other businesses reported a 1.12%. This together with the reduction in the UK Countercyclical 10.8% decrease in adjusted operating profit to £63.0 million (2019: Capital Buffer (CCYB) (which was reduced by the Financial Policy the world able to work from home. We remain fully operational at all UK & Other £70.6 million), but with a marked improvement in the second half Committee in light of the current economic environment) has times and are able to provide an uninterrupted service to our clients. The UK business reported adjusted operating profit of where adjusted operating profit decreased by 5.0% year on year, resulted in a lower CET1 regulatory minimum for Investec plc, £106.7 million (2019: £191.6 million), 44.3% behind the prior year, To meet the challenges faced by our clients, we mobilised our compared to the 16.2% decrease reported in the first half. The substantially increasing our regulatory capital surplus. impacted by lower equity capital markets fees due to persistent balance sheet and expertise to assist in finding the financial current operating environment requires the business to strike a market uncertainty throughout the year under review as well as We have always managed our balance sheet with a high level of solutions or restructuring advice to help them through this period. balance between effective cost management and investing for the the impact of the COVID-19 pandemic. The sudden and extreme readily available, high quality liquid assets. We have maintained a future. The business is committed to maintaining this balance and We have been supportive of government initiatives to bolster market dislocation in March 2020, triggered by COVID-19, strong liquidity position throughout the year, primarily supported has put programmes in place to deliver on both objectives. the economies in which we operate. In the UK, we have been resulted in a reduction in net operating income of £99 million by growth in fixed term and notice retail customer deposits. Cash approved for accreditation under the UK’s Coronavirus Business (through higher impairment charges, hedging losses from and near cash balances totalled £12.7 billion at 31 March 2020, Interruption Loan Scheme (CBILS) with an 80% government structured products of approximately £29 million, and negative Review of risks amounting to 39.4% of customer deposits. The group comfortably guarantee. In South Africa, we are involved in the South African fair value adjustments on certain portfolios) partially offset by a The group was able to maintain sound asset performance exceeds the Liquidity Coverage Ratio and Net Stable Funding Future Trust (SAFT) extending direct financial support to the reduction in variable remuneration of £44 million; resulting in an and risk metrics throughout the year in review despite the Ratio requirements in both the UK and South Africa. employees of SMMEs with turnover of over R25 million and the overall decrease in adjusted operating profit of £55 million due challenging macro backdrop in the UK and South Africa which Meeting regulatory obligations and ensuring the safety of our COVID-19 Loan Scheme offered to South African clients who have to COVID-19. Operating costs excluding variable remuneration was exacerbated by the impact of COVID-19 in the final quarter. clients’ wealth are key priorities for the group. We therefore an annual turnover of over R300 million. reduced by £31.6 million (a 6.9% decrease) year-on-year, reflecting The group’s net core loan book remained broadly flat at £24.9 continue to spend much time and effort managing our operational, a strong focus on cost discipline and normalised premises We have moved swiftly to support those communities hardest billion but increased 9.2% in neutral currency. Our risk appetite reputational, conduct, recovery and resolution risks. Financial charges. In addition, variable remuneration was reduced as a hit by the pandemic, providing support ranging from food relief is unchanged and favours lower risk, income-based lending with crime and cybercrime remain high priorities and we are continually consequence of a weaker performance, including the impact on to education. In total we have committed over £3.2 million exposures well collateralised and credit risk taken over a short to strengthening our systems and controls in order to manage cyber performance from the COVID-19 pandemic. The credit loss ratio (R70 million) in relief, supporting hundreds of thousands of our medium term. Our focus over the past few years to realign and risk and combat money laundering, fraud and corruption. fellow citizens in desperate need. Our global executive team and increased to 0.69% (2019: 0.38%), driven primarily by the impact rebalance our portfolios in line with our risk appetite framework is board have heeded the call to make a solidarity contribution of of the COVID-19 pandemic (in the form of a provision overlay reflected in the mix between asset classes on our balance sheet; We expect the year ahead to be challenging as the economic 30% of salary for three months to charity. reflecting a deterioration in the macro-economic scenarios applied showing an increase in private client, mortgages and corporate recovery from the devastating effects of COVID-19 is likely to be and a specific impairment provision). Pre COVID-19, the credit and other lending, and reducing lending collateralised by property protracted. Continuous and close management oversight of the Business performance loss ratio was calculated at 0.34% for 31 March 2020. The lending as a proportion of net core loans. loan portfolio with ongoing stress testing, scenario modelling and franchises performed well, despite the challenging macroeconomic client engagement to mitigate emerging risk will be key. We entered Specialist Banking backdrop that prevailed throughout the year under review. Net Asset quality metrics before the on-set of the COVID-19 pandemic this crisis with a robust balance sheet, characterised by a strong reflected the solid performance of core loans. Pre-COVID-19, the Southern Africa core loans increased by 12.9% to £11.9 billion (31 March 2019: capital position, low gearing (strong leverage ratio) and good levels £10.5 billion). The Corporate and Investment Banking and group’s credit loss ratio was calculated at 0.28% for 31 March of liquidity which we continue to maintain. The South African business generated adjusted operating profit of Specialist International Lending franchises saw reasonable levels 2020 (31 March 2019: 0.31%) however after incorporating the £276.4 million (2019: £310.3 million), a decline of 10.9% (8.5% in of origination and sell-down activity with good fee generation. impact of COVID-19, the group reported an overall credit loss Rands) against the prior year. The core client franchises reported Strategic execution The Private Banking business had good traction in target client ratio of 0.52%. In the year under review, we have taken additional revenue growth with private client interest and overall fee income The group continued to make progress in its stated strategy to acquisition, retail funding and mortgage book growth (up 36.1% expected credit loss provisions due to COVID-19 in the form of a up year on year. This, together with well-contained costs (flat year simplify and focus the business to create value over the long term: since 31 March 2019). provision overlay reflecting a deterioration in the macro-economic on year), supported earnings. This was offset by the base effects scenario forecasts applied and a specific impairment provision in • We completed the demerger and listing of Ninety One of a large realisation in an associate entity in the prior year, as well Wealth & Investment the UK, and a deterioration of the macro-economic scenarios in (previously Investec Asset Management) as the impact of the COVID-19 pandemic. COVID-19 resulted in Overall assets under management for the year decreased by South Africa (which were adjusted for COVID-19 and the South a reduction in net operating income of £56 million (through higher • Decisive action was taken to restructure, close and sell 19.2% to £44.5 billion (31 March 2019: £55.1 billion) impacted by African sovereign downgrades). non-core and subscale businesses. Material actions during impairment charges and negative fair value adjustments on certain the extreme market volatility in the last quarter of the financial year the year included the closure of the Click & Invest operations, portfolios) partially offset by a reduction in variable remuneration We continue to maintain appropriate capital and leverage ratios as well as the sale of the Irish wealth management business in sale of the Irish Wealth & Investment business, restructure of of £6 million; resulting in an overall decrease in adjusted operating and ensure we have a high level of readily available, high quality October 2019. The business achieved net inflows of £599 million. the Irish branch, and the closure and rundown of the Hong profit of £50 million due to COVID-19. The credit loss ratio liquid assets. The group has always held capital in excess of Kong direct investments business increased to 0.38% (2019: 0.28%), with the increase primarily Southern Africa regulatory requirements and we are ahead of our own internal • These strategic actions, as well as the gain and costs incurred capital and leverage ratio targets. Completion of the demerger and due to the deterioration of the macroeconomic scenarios (which The South African business performed well against a tough in relation to the demerger, resulted in an after-tax gain of listing of Ninety One resulted in an increase in the CET1 ratio of were adjusted for COVID-19 and the South African sovereign backdrop, with adjusted operating profit of £26.8 million (2019: £711.3 million (2019: £71.5 million loss) (refer to page 59 for downgrades). Pre COVID-19, the credit loss ratio was calculated £26.3 million) up 2.3% (5.7% in Rands). Revenue was supported 40bps for Investec Limited and 59bps for Investec plc. Investec detailed breakdown) Limited adopted the FIRB approach effective 1 April 2019. Investec at 0.21% for 31 March 2020. Net core loans increased by 6.5% by higher average assets under management and by our offshore • Operating costs from continuing operations reduced by Limited’s application for the conversion to AIRB is under review and to R288.9 billion (31 March 2019: R271.2 billion), with growth in offering, as clients continued to seek international investment 7.0%. In the UK Specialist Bank, operating costs reduced private client lending partially offset by subdued corporate client opportunities. The operating cost increase of 8.9% was above if successful is expected to result in a circa 2% uplift to the CET1 by £95.9 million, of which fixed operating costs reduced by activity. During the year, the business made progress in executing inflation due to certain once-off personnel costs. ratio. Investec Limited’s CET1 ratio includes a reduction of 85bps in £31.6 million (6.9%) year on year the current year associated with our High Quality Liquid Assets and
18 OUR PERFORMANCE OUR PERFORMANCE 19 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
CEO AND CHAIRMAN’S REPORT CEO AND CHAIRMAN’S REPORT (continued) (continued)
• We delivered loan book growth and client acquisition ahead of interests of all stakeholders, and thus this oversight is carried out Over the past year, the executive and the board have taken a receive this recognition, we are mindful that this is a journey and budget in the UK Private Banking business, with the mortgage mindful of our employees, society, our shareholders, the economy, deeper role in actively engaging on various sustainability activities we continually need to strive for more when it comes to our ESG book growing 36% year on year and the environment. The details of the directors’ engagement with and opportunities. Marc Kahn, the global head of People, performance and socio-economic impact. our stakeholders can be found in the section 172 statement on assumed executive responsibility for driving sustainability across • Whilst strategies to reduce the equity investment portfolio are In the year ahead, we expect to see further action taken to shift the pages 22 to 26. the organisation. Our group CEO has been appointed to the UN underway, the current environment is not conducive for asset sustainability focus from policies and process to action on business Global Investors for Sustainable Development alliance, made up of realisations as the group seeks to optimise the value of these opportunities. As part of our business strategy to create long-term The board regularly reviews its own effectiveness and undertakes 30 leading corporates and financial institutions across the world. investments. value for stakeholders, we focus on offering profitable, impactful a formal evaluation of its performance, its various committees and The alliance aims to accelerate action to better integrate the SDGs and sustainable products and services. During the past year, our Despite the environment we find ourselves in, we remain focused on the individual directors on an annual basis. The board effectiveness into core business; to scale up sustainable investments globally, asset finance business in the UK launched a sustainable energy delivering our strategy, achieving a sustained improvement in our key review for 2019, which was internally facilitated, identified that there especially to countries most in need; and to align investment with finance arm to fund renewable energy assets, and in South Africa financial metrics and outcomes for all our stakeholders. had been an improvement to the overall effectiveness of the board, sustainable development objectives. in particular, within the context of the changes to the executive we launched the first structured product issued in the country over Board focus areas leadership team and the governance framework. Over the past year, good progress was made in terms of Investec an Environmental World Index and are piloting a solar solution Limited’s transformation initiatives and we were voted one of South for our private bank clients. This is how we will continue to be a The board focused on a number of areas during the year, including In preparation for the group’s adoption of the UK Corporate Africa’s Top Empowered Companies by Impumelelo. Furthermore, responsible corporate and create financial value that also delivers in particular; the execution of the strategy to simplify the business, Governance Code 2018, the board reviewed its corporate group female senior leadership, an area we have been focusing social value in a sustainable and inclusive way. overseeing the successful demerger and listing of the asset governance framework and considered our approach to workforce on for some time, increased to 36.9% (2019: 35.6%) of total engagement, which resulted in the specific designation of a non- The material information relating to our sustainability efforts is management business as detailed on pages 12 to 13, the board’s senior leadership. Gender and diversity remain a priority across executive director to oversee workforce engagement. We have also included throughout volume one of the DLC integrated annual composition, succession planning and recommendations from the all regions. continued to oversee the further enhancement of the independent report. Further information is detailed in our group sustainability board effectiveness review, as well as the board’s oversight role on governance structures of IBL and IBP. On environment and climate change, as part of our commitment and ESG supplementary report which is available on our website. the implementation of the group’s stated objectives such as ESG, to accelerate the transition to a low-carbon world, we took the diversity and simplification. In the coming year, a key focus for the board will be the decision to purchase carbon credits to neutralise the direct Dividends consideration of the governance structure of the group following Since the previous annual report, the following board membership carbon impact of our operations and agreed to ongoing carbon the demerger and separate listing of Ninety One. The board will In light of regulatory guidance provided to banks in both South changes took place: neutrality. The board and DLC SEC were also pleased to approve also undertake a review of its composition to ensure that it remains a public group fossil fuel policy, addressing a key stakeholder Africa and the UK, the board decided not to declare a final ordinary • Through the demerger, the departure of Hendrik du Toit and appropriate for the group; that its members have the necessary concern. In terms of this policy, we will only consider funding dividend, resulting in a full year dividend of 11.0 pence per ordinary Kim McFarland, as joint chief executive officer and executive skills, knowledge, experience and diversity required to conduct the fossil fuels under the strictest criteria. We agreed to disclose our share (2019: 24.5 pence with a dividend cover based on the director respectively. The board offers its sincere thanks to affairs of the group. fossil fuel exposures, which are currently 1.3% of group credit group’s adjusted EPS of 2.5 times). Hendrik and Kim for their exemplary service, dedication and and counterparty exposures, and enhanced our reporting in commitment to the group. They go with our very best wishes We have seen a continued strong focus by the board and the terms of the TCFDs. In addition to limiting fossil fuel exposures, Outlook for their roles at an independent Ninety One, where Hendrik DLC Social and Ethics Committee (SEC) on staff development Investec’s climate strategy is focused on working with clients and has become CEO and Kim chief financial officer (CFO), and we particularly in respect of equality, belonging and inclusion. The The outlook remains fluid and difficult to forecast with any wish them every success board recognises that more needs to be done to increase the stakeholders to transition to a cleaner world. We deliberately fund reasonable degree of certainty in the light of the COVID-19 and promote renewable and clean energy solutions. • Stephen Koseff and Bernard Kantor, who served as executive representation of women on the board. Female representation pandemic. We expect the year ahead to be challenging as the directors of the board, did not stand for re-election at the declined in the year, following Kim McFarland stepping down Our investment in communities continued to focus on the core economic recovery from the devastating effects of COVID-19 is 2019 AGM. The board is grateful to Stephen and Bernard for and onto the board of Ninety One (as a result of the demerger of areas of education, entrepreneurship and job creation with likely to be protracted. Client activity is likely to be muted, interest their exemplary service, commitment and contribution to the Investec Asset Management). community spend comprising 2.3% of operating profit (2019: income impacted by lower interest rates and impairments are group since the 1980s A key focus area of the board most recently has been the impact 2.0%). Towards the end of the period, the group’s leadership likely to be elevated. As revenue pressures are likely to mount • Ciaran Whelan was appointed as an executive director. of the COVID-19 pandemic on all our stakeholders, in particular our took swift action to respond to the COVID-19 crisis with care considering the prevailing economic backdrop, we remain focused The board announced its intention, subject to regulatory employees, our clients and our communities, as further detailed shown for employees and communities around the world. We on controlling costs and improving efficiencies. The longer-term approval, to appoint Richard Wainwright as an earlier in this report. The board will continue to meet regularly to committed £3.2 million (R70 million) to supporting COVID-19 relief impacts of this crisis are hard to judge at present, and may executive director ensure that responsibilities are fulfilled, appropriate support is for communities, particularly focusing on food security, healthcare, necessitate a review of the performance targets that were set for • David van der Walt was appointed an executive director with provided, risks are carefully managed and potential opportunities economic continuity and education. achievement in 2022. We are strategising for a “new normal” and effect from 1 April 2020. David stepped down as a director will communicate further when in a position to do so. are assessed as the group navigates these turbulent times. In terms of overall sustainability performance, we remain in the top on 4 June 2020, ahead of his retirement from the group in The board will continue to meet regularly to ensure that all December 2020. The board offers its sincere thanks to David 15% in our industry in the Dow Jones Sustainability Investment Sustainability aspects of the challenges posed by COVID-19 are given our full for his long service, dedication and contribution to the group World indices and top 6% in the financial services sector for the MSCI ESG rankings. We were also the winner of the Sustainability attention. In the meantime, we remain focused on delivering our • Cheryl Carolus and Laurel Bowden, who served as The COVID-19 pandemic has highlighted the fragility of our Award in the 17th Annual National Business Awards for 2019 strategy and maintaining the integrity of our balance sheet; we are non-executive directors of the board, did not stand for economic systems and revealed the underlying inequality gaps and the Best Investment Bank for Sustainable Finance in Africa steadfast in our commitment to supporting our people, our clients re-election at the 2019 AGM. The board is grateful to Cheryl evident between countries and within societies. At the same and communities. and Laurel for their dedication and contribution to the group, time, the pandemic has sparked a renewed consciousness and a in the 2020 Global Finance Awards. While it makes us proud to and wishes them well with their future endeavours willingness to respond to societal challenges. Sustainability matters On behalf of the board of Investec plc and Investec Limited • Henrietta Baldock and Philisiwe Sibiya were appointed as were high on the corporate agenda before the pandemic but now independent non-executive directors. the 2030 Agenda for sustainable development is more relevant than ever before. These changes were delivered through planned and structured succession in order to bring new skills to the board, but to also Investec has been on this sustainability journey since inception. Perry Crosthwaite Fani Titi provide continuity and retain knowledge within the organisation. We are constantly building on our deeply held belief that we live in society, not off it. The success of our business requires Chairman Joint Chief executive officer The preservation of the group’s culture and values, and the a significantly more focused and deliberate approach to all (References to ‘adjusted operating profit’ in the text above relates to operating profit before taxation, goodwill, acquired intangibles, non-operating items and monitoring of management performance against agreed measures sustainability considerations. Sustainability, including our solid after other non-controlling interests). and targets are part of the board’s oversight. Our group-wide and active participation in the UN Sustainable Development Goals The report provides an overview of our strategic position, performance during the financial year and outlook for the business. It should be read together with the philosophy seeks to maintain an appropriate balance between the (SDGs), is now embedded in our business strategy. sections that follow on pages 22 to 237 as well as volume two of our integrated annual report, which elaborate on the aspects highlighted in this review.
20 OUR PERFORMANCE OUR PERFORMANCE 21 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
STAKEHOLDER ENGAGEMENT AND VALUE CREATION STAKEHOLDER ENGAGEMENT AND VALUE CREATION (continued)
Building trust and credibility among our stakeholders is vital to good business Government and regulatory bodies Equity and debt analysts Section 172(1) statement presentation of a balanced and understandable assessment of the group’s position by addressing material matters of significant • Ongoing engagement with regulators, regular meetings • Two results presentations and two pre-close briefing calls This section of the Strategic Report describes how the directors are held between the chairman of the board, CEO, presented by CEO and CFO interest and concern, highlighting key risks to which the group is have had regard to the matters set out in section 172(1) (a) to (f), executive directors and the board with both the South • Stock exchange Announcements approved by relevant exposed and responses to mitigate these risks. and forms the directors’ statement required under the Companies African Prudential Authority and the UK Prudential board representation Act 2006 (as amended by the Companies (Miscellaneous Another objective is to show a balance between the positive and Regulation Authority • Comprehensive investor relations website Reporting) Regulations 2018). This statement also provides details negative aspects of the group’s activities in order to achieve a • Active participation in a number of policy forums • Regular meetings with investor relations and executive of how the directors have engaged with and had regard to the comprehensive and fair account of the group’s performance. • Engagement with industry consultative bodies. management including the CFO interests of our key stakeholders, as required under the Large and • Regular email and telephone communications The group’s DLC structure, requires compliance with the disclosure Medium-sized Companies and Groups (Accounts and Reports) • Annual and interim reports. obligations contained in the applicable listing rules of the UK Listing Regulations 2008 (as amended by the Companies (Miscellaneous Authority (UKLA), the Johannesburg Stock Exchange (JSE) and Reporting) regulations 2018). other exchanges, on which the group’s shares are listed, and with Communities and NGOs Suppliers The board appreciates the importance of ensuring an appropriate any public disclosure obligations as required by the UK regulators • Engage regularly with our community partners via in-person • Centralised negotiation process balance in meeting the diverse needs and expectations of all the and the South African Prudential Authority. From time to time, the meetings, telephone/conference calls and emails • Procurement questionnaires requesting information on group’s stakeholders and building lasting relationships with them. group may be required to adhere to public disclosure obligations in • Comprehensive community website and social media suppliers’ environmental, social and ethical policies other countries where it has operations. The board recognises that effective communication and platforms to encourage participation • The board has a zero tolerance approach towards any form of stakeholder engagement are integral in building stakeholder value The Investor Relations division has a day-to-day responsibility • Community partners and NGOs invited to collaborate at slavery in our supply chain. Our modern slavery policy can be and the board is committed to providing meaningful, transparent, for ensuring appropriate communication with stakeholders and, conferences and events. found on our website. timely and accurate financial and nonfinancial information to together with the Group Finance and Company Secretarial primary stakeholders as highlighted below. divisions, ensures that we meet our public disclosure obligations. ESG analysts and climate activists ESG and Climate related focused industry bodies The purpose is to help these stakeholders make meaningful The board-approved policy statement is in place to ensure • Regular communications on ad-hoc topics • CEO is a member of the UN Global Investors for sustainable assessments and informed investment decisions about the group. compliance with all relevant public disclosure obligations and • Annual sustainability report development alliance uphold the board’s communication and disclosure philosophy. • Regular and active participation in a number of ESG and In order to achieve these outcomes, the board promotes the • Comprehensive sustainability website • Comprehensive ESG disclosures climate forums The board of directors oversees the following engagement with our stakeholders: • Sustainability factsheets. • Commitment to industry standards including TCFDs and PCAF • Regular knowledge sharing on ESG industry standards. Employees* Investors and shareholders • Designated non-executive director overseeing • Regular meetings with executive directors, senior management Topical discussions with our stakeholders workforce engagement and investor relations • Staff updates and discussions hosted by CEO, executive • Annual meeting with the chairman of the board, chairman of Impact of the political and economic environment and the Our people have adapted quickly to the challenges and changes directors and /or senior management the remuneration committee, senior independent director (SID), COVID-19 pandemic that have arisen from the prevailing conditions. The operational response of our business to the disruptions caused by COVID-19 • Regular CEO staff communication including via email and investor relations, and group company secretarial Key for stakeholders is the resilience of our business model was a robust, agile transition into remote working, enabling a other digital channels • Annual general meeting hosted by the chairman of the board through varied economic cycles and through a crisis. Consequently seamless continuation of service to our clients. At the close of • Induction training for new employees including a welcome with board attendance stakeholders have wanted to understand the impact of the the financial year, approximately 95% of our employees across from the CEO and senior management • Two investor presentations and two pre-close investor briefing COVID-19 pandemic and the economic environment on the group. the world were working from home. An extensive wellbeing • Group and subsidiary fact sheets calls presented by the CEO and CFO The 2020 financial year was characterised by challenging operating offering was implemented providing online support for staff across • Stock exchange announcements approved by relevant environments in both South Africa and the UK, ending with the • Particular focus on employee well-being via regular digital physical, mental, emotional, social and financial wellbeing. Weekly board representation sudden and extreme market dislocation resulting from COVID-19. communication in light of the COVID-19 impact engagement with staff was conducted to measure productivity, Brexit, heightened UK political uncertainty, geopolitical tensions • Tailored internal investor relations presentations • Comprehensive investor relations website ability to cope and extent of feeling supported. Refer to page 170 sparked by US trade wars, a technical recession in South Africa • Dedicated comprehensive intranet • Investor roadshows and presentations for further information on how we engaged with our people. as well as sovereign credit rating downgrades, and finally the • Quarterly magazine • Regular email and telephone communication recent ongoing public health and economic effects of COVID-19, Our focus has also been on engaging with clients to ensure they • Annual and interim reports. For further detail on employee engagement refer to adversely impacted activity levels and financial performance over receive the support they need and have come to expect from pages 163 to 166. the past year. Investec. To meet the challenges faced by our clients, we mobilised our balance sheet and expertise to assist in finding the financial Our businesses displayed resilience, delivering loan book growth, solutions or restructuring advice to help them through this period. Clients Rating agencies deposit growth and net inflows of funds under management; all At the time of reporting our results, we had provided COVID-19 underpinning client-driven revenues. However, this was offset by • Meetings with senior management • Meetings with executive management, group risk management relief to approximately 16 000 client cases in the UK and 3 500 significantly lower investment and trading revenues, and higher than • Client relationship managers in each business and investor relations client cases in South Africa. expected credit loss charges given the economic backdrop. We • Tailored rating agency booklet • Regular face-to-face, telephone and email communications have disclosed the impact on our loan book and the changes to our From a community support perspective, the Global Executive Team • Comprehensive website and app • Tailored presentations macro-economic scenarios on pages 17 to 22 in volume two; and and board members donated a portion of their salaries to charitable • Industry relevant events • Regular email and telephone communications have also provided a summary of the financial impact from COVID-19 initiatives, including the Solidarity Fund in South Africa. Additionally, • Client marketing events. • Annual and interim reports on page 56. senior leaders and staff donated via salary deductions to various • Comprehensive investor relations website community initiatives focused on food security, economic continuity, The COVID-19 pandemic has had wide reaching impacts affecting • Two results presentations and two pre-close briefing calls healthcare and education. Refer to page 170 for further information our colleagues, our clients and our communities in various ways. presented by the CEO and CFO on how we have supported our communities.
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STAKEHOLDER ENGAGEMENT AND VALUE CREATION STAKEHOLDER ENGAGEMENT AND VALUE CREATION (continued) (continued)
As a group, we acted decisively to support our employees, clients In this regard it has also been communicated to stakeholders that In the past year: In addition, the group reported on its gender pay gap. We are and communities through this crisis, reaffirming Investec’s position in light of the COVID-19 pandemic, the longer-term impacts of confident that across our organisation men and women are • There was a specific interest in our approach to climate change that “we live in society, not off it”. which are hard to judge at present, a review of the performance paid equally for doing the same job. Our gender pay gap occurs and climate disclosures, as detailed below targets that were set for achievement in 2022 may be necessary. primarily because there is a lower proportion of women in senior Our risk appetite framework as set out on page 11 in volume two is The board and senior management are strategising for a “new leadership and revenue-generating roles which attract higher assessed regularly in light of market conditions and group strategy. • Fani Titi was appointed to the UN Global Investors for normal” and will communicate further with stakeholders when market levels of pay. We are dedicated to improving our position Our stress testing framework regularly tests our key vulnerabilities sustainable development alliance, made up of 30 leading in a position to do so. In the meantime, we remain focused on in line with our commitment to further promote diversity. under stress and we are comfortable that we have robust risk corporates and financial institutions across the world. The delivering our strategy and achieving a sustained improvement in management processes and systems in place. The group has alliance aims to accelerate action to better integrate the SDGs Further information on our gender, diversity and our key financial metrics and outcomes for all our stakeholders. always had a long-term strategy of building a diversified portfolio into core business; to scale up sustainable investments globally, transformation initiatives and progress can be found of businesses and geographies to support clients through varying For further detail on the group's strategic focus and objectives especially to countries most in need; and to align investment on pages 163 to 166 as well as in the group's corporate markets and economic cycles and we remain confident with the refer to pages 7 to 8. with sustainable development objectives sustainability and ESG supplementary report available resilience of our businesses. The group’s viability statement can be on our website. Shareholder dilution • We increased our participation and collaboration in a number found on pages 151 to 152. of industry-led bodies. For example, we participate in the The board consulted with major shareholders after the 2018 AGM The declaration of dividends in light of the current economic Bankers Association of South Africa (BASA), of which Richard Non-financial reporting where the resolutions granting directors’ authority to allot shares backdrop has also been an area of interest to shareholders, Wainwright is the chairman, Sustainable Finance Forum and were passed with a majority of less than 80%, given the concerns The recommendations of the Financial Stability Board’s TCFDs potential investors, and staff. In light of regulatory guidance Positive Impact Forum, and have representation in the climate around the dilutive effect of the issuance of ordinary shares. continue to gain traction with the UK PRA releasing a supervisory provided to banks in both South Africa and the UK, the board risk working group with National Treasury Accordingly, these resolutions were not proposed at the group’s statement requesting banks and insurers to enhance their decided not to declare a final ordinary dividend, resulting in a full 2019 AGM held on 8 August 2019. The last share issuance took • In addition, we have signed up to support the Partnership for climate disclosures. The BOE published a discussion paper with year dividend of 11.0 pence per ordinary share (2019: 24.5 pence). place in July 2019. However, at the group’s 2020 AGM, in light of the Carbon Accounting Financials (PCAF) and will have access proposals to test the resilience of the largest banks, insurers This has been effectively communicated and well understood by all regulatory guidance issued in response to the COVID-19 pandemic to international best practice and be actively involved in the and the financial system to different possible climate pathways. key stakeholders. which advises banks to conserve regulatory capital, suspend share formulation of financial carbon reporting methodology. The Australian Prudential Regulation Authority (APRA) is also Demerger and separate listing of Investec Asset buybacks and restrict the payment of cash bonuses to senior developing a climate change financial risk prudential practice guide and will be seeking to undertake a climate change financial Management staff (including all material risk takers), the board will be seeking Further information on our ESG initiatives and progress authority to allot 15 million ordinary Investec plc shares (around two risk vulnerability assessment. Numerous discussions and communications in relation to the can be found in the group's corporate sustainability and percent of Investec plc’s currently issued ordinary share capital), for demerger transaction were held with various stakeholders ESG supplementary report available on our website. As a signatory of the TCFDs, we have included a summary of our including regulators, investors, rating agencies and clients. the purposes of satisfying employee share awards. Any allotment climate risk position on page 76 in volume two of this integrated The transaction was also put to shareholder vote and passed with using this authority will only be for the purposes of satisfying future annual report and detailed TCFD disclosure is available on our a 98% majority. employee share awards, and only to the extent that the company Gender, diversity and transformation website. This is a long-term process; we will continue to enhance does not otherwise receive regulatory authority to purchase such Stakeholders remain interested in the progress made by our disclosure over time in line with industry guidelines, and best On 13 March 2020, the group successfully completed the ordinary shares from the market. Further detail on this resolution Investec on a number of diversity issues, including workplace practice. demerger of Ninety One (formerly known as Investec Asset can be found in Investec’s notices of AGMs. Management), which became separately listed on 16 March 2020. representation, board diversity and transformation in South Africa. We have seen a heightened awareness of the SDGs with various This followed the group’s initial announcement in September Mandatory audit firm rotation In this regard a number of actions have been taken by the group. internal and external stakeholders. Investec remains committed 2018 of its intention to simplify and focus the business, in pursuit of At the 2019 AGM, the resolution to re-appoint KPMG Inc. as We have a board diversity policy, setting out the targets for board to building a more resilient and inclusive world and finding disciplined growth over the long term. The board is confident that opportunities within our businesses to maximise our impact. the demerger and separate listing of Investec Asset Management joint auditors of Investec Limited passed with just below an 80% composition in terms of gender and race. The board, cognisant We are actively involved in many industry initiatives including the will allow both businesses to have a sharper focus on their majority. The Investec Limited Audit Committee considered the of the Hampton-Alexander Review, set a target of 33% female Positive Impact Finance committee through BASA where we are respective growth trajectories. This should result in improved views expressed by shareholders, the implications of mandatory representation on the board by the end of 2020, and as at 31 resource allocation, better operational performance and higher audit firm rotation, the requirements of the South African March 2020, there was a 25% representation of women on the developing a standardised approach to disclose the banking long-term growth. For further detail on the demerger and separate Companies Act, and the implications of having joint auditors, board. In terms of ethnic diversity, as at 31 March 2020, there sectors’ contribution to the SDGs. The group CEO, Fani Titi, listing of Investec Asset Management refer to pages 12 to 13. managing audit quality and the risks inherent during a transition. were 5 (36%) persons of colour (as defined by the Parker Review) signed up to the United Nations (UN) CEO Alliance on Global Consequently, the Investec Limited audit committee has decided on the board. The group also signed up to the Women in Finance Investment for Sustainable Development (GISD) in April 2019. The Strategy execution to commence the process by rotating one of the joint auditors Charter in the UK, pledging to promote gender diversity by having GISD, convened by the UN, aims to secure investment from the Shareholders have been particularly focused on the progress effective from the financial year commencing 1 April 2023, with the a senior executive team member responsible and accountable for private sector to finance the goals. We report on our progress the group is making in respect of the strategic objectives remaining firm rotating two years thereafter in compliance with the gender diversity and inclusion, setting internal targets for gender and performance in terms of the global goals in our group presented at our capital markets day in February 2019. As such IRBA requirements. A competitive tender process has commenced diversity at senior management levels, publishing progress sustainability and ESG supplementary report on our website. this has been a key focus area of the board over the past year. to appoint the audit firm to be rotated for the financial year annually against these targets, and linking the pay of senior Climate engagement The board has overseen various strategic decisions taken by the commencing 1 April 2023. The conclusion of the tender process executives to delivery against these gender diversity targets. We group to make progress with its stated strategy to simplify and will be communicated publicly as soon as it is concluded. are also a member of the 30% Club in South Africa and the UK. Stakeholders have been increasingly concerned as to how focus the business in pursuit of disciplined growth in the long banks are managing and mitigating climate consequences and if General ESG engagement The board recognises that more still needs to be done, in term. Over the past year, the group completed the demerger those risks are quantified within their disclosures. We have also particular, in regards to the representation of women on the seen pressure from many regulatory authorities including the of the Asset Management business as noted above, executed We engage regularly with a range of stakeholders including board, which has declined in the year. We remain committed to various actions relating to the closure, sale and restructure of shareholders, ESG analysts and rating agencies on a number of South African National Treasury, the UK PRA and the BOE to improving the diversity of the board, for a diverse board is and move climate disclosures from voluntary to mandatory reporting. certain non-core and subscale businesses (refer to page 59 for ESG topics that are relevant for our business. remains essential to the group, bringing indisputable benefits, a detailed breakdown), reduced operating costs and delivered Investec proactively engaged with over 50 stakeholders across including distinct and different outlooks, alternative points of view, all jurisdictions to ascertain expectations and views on climate loan book growth and client acquisition ahead of budget in the and mind-sets able to challenge the status quo. UK Private Banking business. These strategic objectives and our issues. The broad concerns were around board responsibility, ability to execute on them has been a key topic of discussion climate related policies, transparency of climate disclosures with stakeholders since the group presented them at our capital and the impact of transitioning to a low carbon economy. This markets day in February 2019. feedback was consolidated and a number of actions taken:
24 OUR PERFORMANCE OUR PERFORMANCE 25 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
STAKEHOLDER ENGAGEMENT AND VALUE CREATION VALUE CREATION (continued)
• The DLC board takes ultimate responsibility for climate related changes requested by our shareholders, including reducing the issues, supported by a board approved SEC. This structure like-for-like target remuneration opportunity by approximately 30% Value added statement has been in place for many years and was strengthened to by, inter alia, increasing the target metrics. In addition, the fixed 31 March 31 March include senior executive responsibility for identifying and remuneration for the incoming CEO was reduced by 10%. £’000 2020 2019^ managing climate-related risks We consulted again with shareholders in February and July 2019, Net income generated – total group • Tanya dos Santos was appointed as Investec’s Global Head Interest receivable 2 700 147 2 637 505 of Sustainability on 4 June 2020. Tanya has been leading where we received support to technically amend the performance Other income 1 445 508 1 620 700 our efforts with regard to climate change for many years and measures and metrics due to the pending demerger of Investec brings extensive expertise and experience to this area Asset Management. Through that process, we further reduced Interest payable (1 845 416) (1 815 173) total “at target” and “at stretch” remuneration for the CEO (and Other operating expenditure and impairments on loans (394 729) (452 667) • We strengthened our climate change statement to make Financial impact of group restructures (pre-tax) (114 982) (80 184) it clear that we align with the Paris Agreement goals and other executive directors) of the remaining Investec business at acknowledge the urgency and need to accelerate action. roughly 10% lower than the current remuneration scheme. Overall, Gain on distribution of Ninety One shares (pre-tax) 820 233 (6 690) shareholders provided positive feedback on the changes made 2 610 761 1 903 491 • After extensive process, we made our group fossil fuel policy and on the level of detail and clarity of the disclosure. However, public, the first bank in South Africa to do so Distributed as follows: some of the group’s shareholders, whilst acknowledging these Employees: Salaries, wages and other benefits 722 085 718 607 • We disclose our fossil fuel exposures on pages 176 and positive aspects, believed that the overall quantum of pay is too 177 as well as in the 2020 group sustainability and ESG Communities: Spend on community initiatives 10 789 9 862 high relative to South African peers. The Investec group is an supplementary report on our website. We also include an Government: Corporation, deferred payroll and other taxes 657 815 604 176 international business, and as such the Remuneration Committee analysis of project finance related transactions in terms of Shareholders: 985 996 282 596 believes it is appropriate to benchmark executive remuneration the Equator Principles for the first time in our 2020 group Dividends to ordinary shareholders 244 323 238 072 against a set of international peers, including South African sustainability and ESG supplementary report. In addition, our Dividends to perpetual preference and Other Additional Tier 1 security holders 43 819 44 524 competitors. Despite the group’s active engagement on these position in terms of ESG classifications is disclosed in the Distribution to shareholders 697 854 – matters, certain of the group’s shareholders decided to vote Investec group’s TCFD report available on our website. Retention for future expansion and growth: 234 076 288 250 against the remuneration report at the AGM in 2019. • Within our businesses, we are actively engaging with our Depreciation 35 886 33 782 clients to assist in transitioning to a low carbon economy We will again be engaging with our key shareholders ahead of Retained income 198 190 254 468 our AGM in August 2020 where we will discuss key remuneration • Looking forward, our risk teams are analysing our climate positions Total 2 610 761 1 903 491 across portfolios and will be assessing our exposure as the issues for the financial year ended 31 March 2020, and the ^ Restated as detailed on page 60. relevant climate scenarios and methodologies become available. expected approach for the next financial year as detailed in the remuneration report. We will also engage in an extensive Executive remuneration consultation exercise with our key shareholders over the next In 2018 we engaged in an extensive consultation exercise with our 12 months as we develop our revised remuneration policy, which Ratings and rankings in the sustainability indices key shareholders, to assist us in designing our new remuneration is scheduled to be presented to shareholders for approval at the We have maintained our inclusion in a number of world-leading indices. policy. Following positive and constructive engagement with AGM in August 2021. Further information on our remuneration our key shareholders we implemented a significant number of policy can be found in our remuneration report on pages 179 to 237.
Top 15% in the global Top 30 in the FTSE/ Included in the 1 of 43 banks and diversified financial JSE Responsible FTSE UK 100 ESG financial services in the services sector Investment Index Select Index (out of Global ESG Leaders (total 641 companies) of 439 components)
Top 6% scoring AAA Score B against an Top 20% of globally Top 20% of the ISS ESG in the financial services industry average of C assessed companies in Global Universe and sector in the MSCI the Global Sustainability Top 14% of diversified ESG Research Leaders Index financial services
Awards
Best Investment Winner of the Winner of the Bank for Sustainable Sustainability Award Trialogue Strategic Finance in Africa in the 17th Annual CSI Award 2019 in the 2020 Global National Business for the Promaths Finance Awards Awards 2019 programme
26 OUR PERFORMANCE OUR PERFORMANCE 27 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
VALUE CREATION THROUGH THE SIX CAPITALS VALUE CREATION THROUGH THE SIX CAPITALS (continued)
Inputs Process Outputs Outcomes SDGs
Human capital Human capital • Staff participating in employee wellness initiatives • Safe and healthy work environment that values physical as • SA: 3 529 (79% of permanent employees) (2019: 70%) well as psychosocial well-being We invest significantly in our people to grow talent Business model and strategy • UK: In excess of 1 650 (2019: 785) • Growth in talent and leadership and leadership. We provide a safe and healthy • We strive to be a distinctive bank and investment manager, driven • Learning and development as a % of staff cost is 1.7% • Retained and motivated staff through appropriate work environment that values physical as well as by commitment to our core philosophies and values (2019: 1.7%) (target: >1.5%) remuneration and rewards structures • Total staff turnover • A values-driven culture supported by strong ethics and psychosocial well-being. • We aim to create long-term value for all stakeholders • Southern Africa: 10.6% (2019: 9.4%) integrity • Doing well and doing good by delivering profitable, impactful and • UK: 13.7% (2019: 11.7%) • Diversity, equity, inclusion and belonging at all levels sustainable solutions. • All employees participate in culture and values dialogues • 48% female employees and 37% females in senior Intellectual capital management positions Our long-term commitment is to One Investec; a client- We leverage our expertise and specialist financial focused strategy where, irrespective of specialisation Intellectual capital skills to provide bespoke solutions for clients. or geography, we commit to offering our clients the full • Annuity income as a percentage of operating income is • Diversified revenue streams that support long-term We maintain a diversified portfolio of businesses to 77.2% (2019: 69.1%) performance breadth and scale of our products and services. • Credit loss ratio of 0.52% due to COVID-19 related expected • Risk management expertise leveraged to protect value support performance through varying credit losses • Solid and responsible lending and investing activities economic cycles. • Enhanced our ESG policies, processes and reporting
Corporate / Institutional / Private client (HNW / high Government / Intermediary income) / charities / trusts Social and relationship capital Social and relationship capital • Customer accounts up 2.9% (up 12.6% in neutral currency) • Deep durable relationships with our clients and created new • Wealth & Investment net inflows of £599 million client relationships • 2.3% community spend as a % of operating profit of which • Invested in our distinctive brand and provided a high level of We leverage key stakeholder relationships to enhance Specialist Banking Wealth & Investment 77% was on education, entrepreneurship and job creation service by being nimble, flexible and innovative our impact on society and the macro-economy. • Voted one of South Africa’s Top Empowered Companies by • Contributed to society through our numerous community We contribute to society through our community Impumelelo programmes and through our SDG activities • Committed to transformation and youth employment in South Africa programmes and are committed to transformation We have market-leading specialist client franchises and youth employment in South Africa.
We provide a high level of client service enabled Natural capital by leading digital platforms • 1.3% exposure to fossil fuels as a % of gross credit and • Transition to a low-carbon economy through funding and Natural capital counterparty exposures participating in renewable energy We are a people business backed by our out of the ordinary • Achieved carbon neutral status in all our operations and • Limit our direct operational carbon impact culture, entrepreneurial spirit and freedom to operate committed to ongoing carbon neutrality • Protect biodiversity through various conservation activities We support the transition to a low-carbon • Reached 12.1 million people through four Rhino Lifeline • Aligned with the Paris Agreement economy. We recognise the complexity and campaigns and raised R2 million in third party donations urgency of climate change and actively seek • Enhanced reporting on TCFDs and Equator Principles opportunities that have a meaningful impact in addressing climate change. Strategic focus for the next year Technological capital • Managing liquidity, capital and balance sheet risk • 18.9% of total operating costs relates to IT spend • International platform for clients with global access to products • Cost control • One in every four staff members is an IT specialist and services which is both high-tech and high-touch • >95% of staff working from home during COVID-19 • Optimise our value chain and drive efficiencies Technological capital • Monitoring credit exposures • Made targeted investments in AI capabilities • Build an open banking platform as a channel to seamlessly • Continued support of staff, clients and society • New RPA technologies embedded to optimise operations integrate with fintechs • Integrating sustainability throughout our business • Launched a programmable bank account for developers in We leverage technology to modernise the business South Africa • Building for the long term. and create a digital, connected workplace. We have • Launched Investec IX, a corporate digital platform in the UK digitalised client platforms and drive innovation by partnering with fintechs. In the short term, our objective is to simplify, Financial capital • Operating income down 7.5% to £1 806 million and adjusted • Client franchises have shown resilience focus and grow the business with discipline. earnings per share down 30.4% to 33.9p • Strong balance sheet with robust capital and liquidity levels • Core loans up 9.2% in neutral currency, customer deposits up • Increased provisioning levels and continue to monitor credit Financial capital 2.9% and net inflows of £599 million exposures Supported by • Common equity tier 1 ratio of 10.7% for Investec plc and • Progress made on strategic initiatives Informed by 10.9% for Investec Limited We create sustained long-term wealth by strong risk regular stakeholder • Credit loss ratio increased to 0.52% from 0.31% to cater for building resilience in earnings and growing our management and COVID-19 core businesses. engagement governance culture • Completed demerger and executed various actions relating to the closure, sale and restructure of certain non-core and Refer to pages 22 Refer to DLC Vol 2 subscale businesses to 26 pages 11 and 12 For more information on the SDGs refer to our 2020 group sustainability and ESG supplementary report.
28 OUR PERFORMANCE OUR PERFORMANCE 29 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
OUR PRINCIPAL RISKS OUR PRINCIPAL RISKS (continued)
An overview of the principal risks relating to our operations FURTHER INFORMATION PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED The most material and significant risks we face, which the board and senior management believe could have an impact on our operations, financial performance, viability and prospects are summarised briefly below with further details provided in volumes one and two of the Investment risk integrated annual report. The board, through its various sub-committees, has performed a robust assessment of these principal risks. For additional information pertaining to the management and monitoring of these principal risks, see the references provided. Regular Investment risk in the banking • Independent credit and investment committees exist in each Pages 48 and 49 in reporting of these risks is made to senior management, the executives and the board at the DLC BRCC. book arises primarily from the geography where we assume investment risk volume two. The board approved risk appetite frameworks are provided on page 11 in volume two. The board recognises that, even with sound appetite group’s principal investments • Risk appetite limits and targets are set to limit our exposure to and judgement, extreme events can happen which are completely outside of the board’s control. It is, however, necessary to assess these (private equity) and property equity and investment risk events and their impact and how they may be mitigated by considering the risk appetite framework if necessary. It is policy to regularly carry investment activities, where • As a matter of course, concentration risk is avoided and out multiple stress testing scenarios which, in theory, test extreme but plausible events and from that assess and plan what can be done to the group invests in largely investments are well spread across geographies and industries. mitigate the potential outcome. unlisted companies and select property investments, The group has policies and processes in place to address principal risks set out below. The due diligence on these processes is also with risk taken directly on the monitored by internal audit as set out on page 92 in volume two. group’s balance sheet.
Market risk in the trading book FURTHER INFORMATION PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED Traded market risk is the risk • To identify, measure, monitor and manage market risk, we Pages 52 to 58 in of potential changes in the have independent market risk management teams in our core volume two. Credit and counterparty risk value of the trading book geographies where we assume market risk as a result of changes in • The focus of our trading activities is primarily on supporting our Credit and counterparty risk • Independent credit committees exist in each geography where Pages 13 to 24 in market risk factors such as clients. Our strategic intent is that proprietary trading should be is defined as the risk arising we assume credit risk. These committees operate under volume two. interest rates, equity prices, limited and that trading should be conducted largely to facilitate from an obligor’s (typically a board-approved delegated limits, policies and procedures commodity prices, exchange client flow client or counterparty) failure • There is a high level of executive involvement and non-executive rates, credit spreads and the • Within our trading activities, we act as principal with clients or to meet the terms of any review and oversight in the credit decision-making forums underlying volatilities where the market. Market risk exists where we have taken on principal agreement thereby resulting • Our credit exposures are to a select target market comprising derivatives are traded. positions resulting from market making, underwriting and in a loss to the group. high-income and high net worth individuals, established facilitation of client business in the foreign exchange, interest rate, corporates, medium enterprises, financial institutions equity, credit and commodity markets. and sovereigns • Measurement techniques used to quantify market risk arising • Our risk appetite continues to favour lower risk, income-based from our trading activities include sensitivity analysis, Value at Risk lending, with exposures well collateralised and credit risk taken (VaR), stressed VaR (sVaR), expected shortfall (ES) and extreme over a short to medium term value theory (EVT). Stress and scenario analysis are used to add • Investec has a limited appetite for unsecured debt, thus the credit insight to possible outcomes under severe market disruptions. risk mitigation technique most commonly used is the taking of collateral, with a strong preference for tangible assets Cyber risk • Portfolio reviews (including stress testing analyses) are undertaken on all material businesses, where the portfolios are Risk associated with • Implement a risk-based strategy integrating prediction, prevention, Pages 69 to 73 in analysed to assess any migration in portfolio quality, highlight cyberattacks which can detection and response capabilities volume two. any vulnerabilities, identify portfolio concentrations and make result in data compromise, • Maintain an adaptive security architecture which leverages appropriate recommendations, such as a reduction in risk interruption to business best-practice frameworks, research and threat intelligence to appetite limits or specific exposures. processes or client services, protect against evolving threats and advanced attacks material financial losses, or • Mature cyber resilience through coordinated incident response Country risk reputational harm. and crisis management processes • Stress-test cyber controls through security assessments, red Country risk refers to the risk • Exposures are only to politically stable jurisdictions that we Page 14 in volume two. team exercises and attack simulations, run both internally and in of lending to a counterparty understand and have preferably operated in before conjunction with independent specialists operating in a particular • There is no specific appetite for exposures outside of the group’s • Embed secure software development and testing practices to country or the risk inherent pre-existing core geographies or target markets ensure IT systems are secure by design in sovereign exposure, • The legal environment should be tested, have legal precedent in • Provide ongoing security training to staff to ensure high levels i.e. the risk of exposure to line with OECD standards and have good corporate governance of awareness and vigilance loss caused by events in • In certain cases, we may make use of political risk insurance to • Continually monitor the cyber threat landscape to identify, that country. Country risk mitigate exposure where deemed necessary. evaluate, prioritise, and respond to risk covers all forms of lending • Review internal controls to ensure they remain effective and or investment activity fit-for-purpose. whether to/with individuals, corporates, banks or governments.
30 OUR PERFORMANCE OUR PERFORMANCE 31 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
OUR PRINCIPAL RISKS OUR PRINCIPAL RISKS (continued) (continued)
FURTHER INFORMATION FURTHER INFORMATION PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED
Financial crime Capital risk
Financial crime is any kind • Continuous monitoring and assimilation of local and international Pages 69 to 73 in The risk that we do not have • Both the Investec Limited and Investec plc groups undertake an Pages 77 to 90 in of criminal conduct relating legislative and best practice developments volume two. sufficient capital to meet approach to capital management that utilises both regulatory volume two. to money, financial services • Appropriate risk-based policies and standards to mitigate the risk regulatory requirements or capital as appropriate to that jurisdiction and internal capital, or markets. It includes any of exposure to financial crime that capital is inefficiently which is an internal risk-based assessment of capital requirements offence involving fraud or • Continuous enhancement and automation of our transaction deployed across the group. • The determination of target capital is driven by our risk profile, dishonesty, misconduct in monitoring capabilities, increasing detection of financial strategy and risk appetite, taking into account the regulatory and or misuse of information crime activity market factors applicable to the group relating to a financial market, • Assurance over the effectiveness of financial crime policies and • At the most fundamental level, we seek to balance our capital handling the proceeds of processes by internal audit and compliance monitoring consumption between prudent capitalisation in the context of the crime or the financing of • Mandatory AML and fraud awareness training for all staff group’s risk profile and optimisation of shareholder returns terrorism. The offense is • External reviews and benchmarking of financial crime policies and • Our internal capital framework is designed to manage and achieve committed by internal or processes, which could be in conjunction with financial crime, this balance external agents to steal, fraud, compliance monitoring and internal audit • The framework has been approved by the board and is managed defraud, manipulate, or • Ongoing collaboration with industry and law-enforcement by the DLC Capital Committee, which is responsible for oversight circumvent established rules and regulators of the management of capital on a regulatory and an internal or legislation. This includes • Maintaining independent and confidential integrity where staff capital basis. money laundering, terrorist can report regulatory breaches, allegations of fraud, bribery and financing, bribery, fraud, tax corruption, and non-compliance with policies Non-trading interest rate risk evasion, embezzlement, • Efforts are focused on increasing system capability, developing forgery, counterfeiting, and and implementing effective controls and ensuring adequate Non-trading interest rate risk, • The daily management of interest rate risk in the banking book Pages 65 to 69 in identity theft. resourcing to improve efficiency and manage and mitigate money otherwise known as interest is centralised within the Treasury of each geographic entity volume two. laundering, terrorist financing and bribery and corruption risk. rate risk in the banking and is subject to local independent risk and Asset and Liability book, arises from the impact Committee (ALCO) review Liquidity risk of adverse movements • Together with the business, the treasurer develops strategies in interest rates on both regarding changes in the volume, composition, pricing and Liquidity risk refers to the • Each geographic entity must be self-sufficient from a funding and Pages 58 to 64 and 67 and net interest earnings and interest rate characteristics of assets and liabilities to mitigate the possibility that, despite being liquidity standpoint 68 in volume two. economic value of equity. interest rate risk and ensure a high degree of net interest margin solvent, we have insufficient • Our banking entities in South Africa and the UK are ring-fenced Non-trading interest rate stability over an interest rate cycle. These are presented, debated capacity to fund increases in from one another and are required to meet the regulatory liquidity risk in the banking book is and challenged in the liability product and pricing forum and assets or are unable to meet requirements in the jurisdictions in which they operate an inherent consequence of the ALCO our payment obligations as • We maintain a liquidity buffer in the form of unencumbered conducting banking activities, • Each geographic entity has its own board approved non-trading they fall due, in normal and cash, government or rated securities (typically eligible for and arises from the provision interest rate risk policy and risk appetite, which is clearly defined stressed conditions. This repurchase with the central bank), and near cash well in excess of retail and wholesale (non- in relation to both income risk and economic value risk. The policy includes repaying depositors of the statutory requirements as protection against unexpected trading) banking products dictates that long-term (>1 year) non-trading interest rate risk is or maturing wholesale disruptions in cash flows and services. materially eliminated. Where natural hedges between banking debt. This risk arises from • The maintenance of sustainable prudent liquidity resources takes book items do not suffice to reduce the exposure within defined mismatches in the timing of precedence over profitability limits, interest rate swaps are used to transform fixed rate assets cash-flows, and is inherent • We target a diversified funding base, avoiding undue and liabilities into variable rate items in all banking operations and concentrations by investor type, maturity, market source, • Non-trading interest rate risk is measured and analysed by utilising can be impacted by a range instrument and currency standard tools of traditional interest rate repricing mismatch and of institution-specific and • Stable customer deposits must fully fund our core loan book, NPV sensitivity to changes in interest rate risk factors. market-wide events. with little reliance therefore placed on wholesale funding • The group does not rely on committed funding lines for protection against unforeseen interruptions to cash flow • The asset and liability teams independently monitor key daily funding metrics and liquidity ratios to assess potential risks to the liquidity position, which further act as early warning indicators of potential normal market disruptions • Daily liquidity stress tests are carried out.
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OUR PRINCIPAL RISKS OUR PRINCIPAL RISKS (continued) (continued)
FURTHER INFORMATION FURTHER INFORMATION PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED
Operational risk Compliance, governance and regulatory risk
Operational risk is defined as • The operational risk management framework is embedded at all Pages 13 and 69 to 72 in The risks of changing • Investec remains focused on complying with the highest levels of Pages 93 and 95 in the potential or actual impact levels of the group, supported by the risk culture and enhanced volume two. legislation, regulation, compliance to professional standards and integrity in each of our volume two as well as our to the group as a result of on a continual basis in line with regulatory developments. Included policies, voluntary codes jurisdictions. Our culture is a major component of our compliance 2020 group sustainability and failures relating to internal in the framework are policies, practices and processes which of practice and their framework and is supported by robust policies, processes ESG supplementary report processes, people, systems facilitate the identification, assessment, mitigation, monitoring and interpretation in the markets and talented professionals who ensure that the interests of our on our website. customers and shareholders remain at the forefront of everything or from external events. The reporting of operational risk in which we operate can have we do impacts can be financial as • The group’s approach to manage operational risk operates in a significant impact on the well as non-financial such terms of a levels of defence model which reinforces accountability group’s operations, business • We have independent compliance functions in each of our core operating jurisdictions, which ensure that the group implements as customer detriment, by allocating roles and responsibilities. This includes: prospects, costs, liquidity reputational or regulatory the required processes, practices and policies to adhere to and capital requirements. consequences. –– Business line management: responsible for identifying and applicable regulations and legislation managing risks inherent in the products, activities, processes • A global compliance forum exists which establishes and Operational risk includes key and systems for which it is accountable standardises group standards where applicable. aspects such as: business –– Independent operational risk function: responsible for building resilience; cyber security; and embedding the operational risk framework, challenging anti-money laundering, Legal risk the business lines’ inputs to, and outputs from, the group’s risk terrorist financing and sanctions; fraud; information management, risk measurement and reporting activities Legal risk is the risk of • A Legal Risk Forum is constituted in each significant legal entity Page 74 in volume two. security; financial crime; third –– Independent review and challenge: responsible for reviewing loss resulting from any of within the group to ensure we keep abreast of developments party reliance; process failure; and testing the application and effectiveness of operational risk our rights not being fully and changes in the nature and extent of our activities, and to benchmark our processes against best practice regulatory compliance; data management procedures and practices. enforceable or from our • We have a central independent in-house legal team with management; technology. • We have established independent model validation teams who obligations not being properly embedded business unit legal officers where business volumes or review the models and provide feedback on accuracy and performed. This includes our needs dictate operation of the model and note items for further development. rights and obligations under contracts entered into with • This is supplemented by a pre-approved panel of third party legal counterparties. firms to be utilised where necessary. Reputational and strategic risk
Reputational risk is damage • We have various policies and practices to mitigate Page 74 in volume two. Business risk to our reputation, name or reputational risk, including strong values that are regularly and Business risk means the risk • The risk of loss caused by income volatility is mitigated through Pages 7 to 15 and pages 69 brand. Reputational risk proactively reinforced that external market factors diversification of income sources, reducing concentration to 102. is often associated with • Strategic and reputational risk is mitigated as much as possible of income from any one type of business or geography and through detailed processes and governance/escalation create income volatility. strategic decisions made maintaining a flexible cost base and also arises as a result procedures from business units to the board, and from regular, • Group strategy is directed towards generating and sustaining a of other risks manifesting clear communication with shareholders, customers and diversified income base for the group and not being appropriately all stakeholders mitigated. • A disclosure and public communications policy has been • In the instance where income falls we retain the flexibility to approved by the board. reduce costs (particularly variable remuneration), thereby maintaining a competitive cost to income ratio. Conduct risk Environmental (including climate risk), social and economic risk Conduct risk is the risk that • Investec’s approach to conduct risk is driven by our values and Page 75 in volume two as inappropriate behaviours philosophies, ensuring that Investec operates with integrity and well as page 128 in volume The risk that our lending and • Investec has a holistic approach to corporate sustainability, which Pages 159 to 177 and runs beyond recognising our own footprint on the environment, or business activities may puts the well-being of its clients at the heart of how the business one. investment activities give rise refer to our 2020 group includes our many community activities and is based on a broader lead to client counterparty or is run to unintended environmental sustainability and ESG responsibility to our environment and society market detriment, erosion of • Investec ensures that its products and services are scrutinised (including climate change), supplementary report on our Investec values, culture and and regularly reviewed to identify any issues early on and to make social and economic • Accordingly, corporate sustainability risk considerations are website. considered by the relevant credit committee or investment ethical standards expected sure they are escalated for appropriate resolution and, where consequences. committee when making lending or investment decisions of its staff, or reputational necessary, remedial action and/or financial damage • Investec’s conduct risk policy aims to create an environment for • There is also oversight by the Social and Ethics Committee on social and environmental issues, including climate-related to the group. consumer protection and market integrity within the business, supported with the right conduct risk management framework impact considerations. • Customer and market conduct committees exist in South Africa and the UK, with the objective of ensuring that Investec maintains a client-focused and fair outcomes-based culture.
34 OUR PERFORMANCE OUR PERFORMANCE 35 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
OUR PRINCIPAL RISKS OUR PRINCIPAL RISKS (continued) (continued)
FURTHER INFORMATION • The financial services industry in which the group South Africa’s political environment and outlook PRINCIPAL RISKS KEY MITIGATING ACTIONS PROVIDED operates is intensely competitive: The financial services for sovereign’s ratings: On 27 March 2020, Moody’s industry is competitive and the group faces substantial downgraded South Africa’s sovereign rating to Ba1 from Baa3, People risk competition in all aspects of its business. The group has outlook remains negative. On 3 April 2020 Fitch downgraded developed leading positions in many of its core areas of South Africa’s rating further, to BB from BB+, outlook remains The risk that we may be • We focus on building a strong, diverse and capable workforce Pages 163 to 166 and activity, but does not take competition lightly, and our negative. On 29 April 2020 S&P downgraded South Africa’s unable to recruit, retain and by providing a workplace that stimulates and rewards refer to our 2020 group strategic objectives continue to focus on building business credit rating one notch to BB-, with a stable outlook. The key driver behind the rating downgrades is the continuing motivate key personnel. distinctive performance sustainability and ESG depth; providing the best integrated solution to our clients; and leveraging our digitalisation strategy in order to deterioration in fiscal strength and structurally very weak • We invest significantly in opportunities for the development of all our supplementary report on remain competitive. growth, which all three rating agencies do not expect current employees, and in leadership programmes to enable current and our website. government policy to address effectively. The negative outlook future leaders of the group Refer to pages 7 to 9 for further information. by Moody’s and Fitch reflects the risk that economic growth • We have a number of graduate programmes operating across our will prove even weaker and the debt burden will rise even organisation sourcing and developing our talent pipeline. Emerging risks which have continued to unfold and develop during faster and further than currently expected, weakening debt • Internal mobility is a valued mechanism for the development and the year, and which are included in our stress tests include: affordability and potentially, access to funding. retention of people • The UK’s exit from the European Union: Majority of the S&P fear that South Africa’s already contracting economy will • Our human resources (HR) and organisation development (OD) uncertainties relating to Brexit have been lifted following the face a further sharp COVID-19-related downturn in 2020. This teams play a critical role in assisting the business to achieve its 2019 December General Election and the UK's exit from the is rooted in the risk that the COVID-19 health crisis will create strategic objectives, which are matched to learning strategies and EU on 31 January 2020. There is a transition period for the additional and even more substantial headwinds to GDP market trends UK's exit which expires on 31 December 2020. growth, owing to a strict domestic lockdown, the markedly • The Investec careers and HR teams are mandated to enable the weaker external demand outlook, and tighter credit conditions. attraction, development and retention of talent who can perform Investec Bank plc and Investec Wealth & Investment UK have Fitch believe the South African operating environment is in a manner consistent with our culture and values. OD acts to each carried out a Brexit impact assessment, identified key particularly exposed to the COVID-19 pandemic because of strengthen the culture of the business, ensure its values are lived, risks and have implemented measures to mitigate them which its highly dense and vulnerable communities, and heightened build capability and contribute to the long-term sustainability of will allow the group to continue to service EU clients when the macro-economic risk from falling commodity prices, disruption the organisation. UK leaves the EU. to tourism, mining activity and manufacturing, as well as pressure on the country's public finances. • Pandemics and widespread public health crises: Including the recent COVID-19 pandemic, the impact of Given that the South African sovereign ratings act as a ceiling which will depend on future developments which are highly such that the ratings of South African banks cannot be higher Emerging and other risks • Fluctuations in exchange rates could have an adverse unpredictable and uncertain may cause significant volatility than that of the sovereign, following the abovementioned impact on the group’s results of operations: The group’s in global financial markets, disruptions to commerce and sovereign downgrades, similar rating actions were taken In addition to the principal risks outlined above, the risks below reporting currency is Pounds Sterling. Certain of our operations reduced economic activity which could have a significant on Investec Limited and IBL along with the Big 4 South may have the potential to impact and/or influence our principal are conducted by entities outside the UK. The results of adverse effect on Investec's results or operations, reputation African banks and their respective bank holding companies. risks and consequently the operations, financial performance, operations and the financial position of individual companies are and financial condition. The downgrades, taken in isolation of any other matters, had viability and prospects of the group. A number of these risks are reported in the local currencies of the countries in which they an immaterial impact on Investec’s risk-weighted assets and There is currently unprecedented uncertainty resulting from beyond the group’s control and are considered in our capital plans, are domiciled, including Rand, Australian Dollars, Euros and US therefore, the impact on regulatory capital was also relatively the COVID-19 pandemic, including to the depth of the potential stress testing analyses and budget processes, where applicable. Dollars. These results are then translated into Pounds Sterling immaterial. In addition, the downgrades are expected to have downturn in activity, the duration of restrictive measures and These emerging risks are briefly highlighted below and should be at the applicable foreign currency exchange rates for inclusion a small impact on IBL’s cost of funds over time, as a result of the lockdown exit plans within the geographies in which we read in the context of our approach to risk management and our in the group’s financial statements. In the case of the income IBL being predominantly domiciled in South Africa and raising operate. At the present time it is difficult to predict the full overall group risk appetite framework (refer to volume two of the statement, the weighted average rate for the relevant period most of its deposits and funding in the closed rand system, impact that the pandemic will have on the group. The board integrated annual report). is applied and, in the case of the balance sheet, the relevant with very little mismatch between foreign denominated funding and management will continue to meet regularly, on a virtual closing rate is used. Exchange rates between local currencies and foreign denominated assets. Additional risks and uncertainties not presently known to us or basis, to ensure that all aspects of the challenges posed by and Pounds Sterling have fluctuated substantially over the that we currently deem immaterial may in the future also negatively COVID-19 are given full attention. A key risk for South Africa is that COVID-19-related pressures financial year. impact our business operations. will have significant adverse implications for its already ailing For further commentary on the impact of the COVID-19 economy and for tax revenues. The group runs a number • Macro-economic and geopolitical risks: The group is Further information is provided on pages 38 to 39. pandemic on the group in the current financial year forecast macro-economic scenarios, capital planning, subject to inherent risks arising from general macro-economic refer to pages 18 to 21 and page 56. stress testing and ECL calculations that consider the impact and geopolitical conditions in the countries in which it of further sovereign rating downgrades. No credit rating operates, including in particular the UK and South Africa, as • The group’s borrowing costs and its access to debt upgrades are expected in the coming year. well as global economic and geopolitical conditions. capital markets depend significantly on its credit ratings: Rating agencies have, in the past, altered their Refer to pages 17 to 23 in volume two for more The impact of changes in the external environment ratings of all or a majority of the participants in a given industry information on forward looking macro-economic during our financial year is discussed in the respective as a result of the risks affecting that industry. The reduction scenarios. divisional sections on pages 78 to 82 and pages 94 in the group’s respective banking entities long- or short-term to 102. credit ratings could increase their borrowing costs, limit their access to capital markets and trigger additional collateral requirements in derivative contracts and other secured funding arrangements.
Information on our credit ratings is provided on page 91 of volume two.
36 OUR PERFORMANCE OUR PERFORMANCE 37 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
FINANCIAL REVIEW FINANCIAL REVIEW (continued)
The following tables provide an analysis of the impact of the Rand on our reported numbers.
Basis of presentation Results in Pounds Sterling Results in Rands In light of the group’s DLC structure as outlined on page 11, the directors of Investec Limited and Investec plc consider that for financial reporting purposes, the fairest presentation is achieved by combining the results and financial position of both Investec Limited and Neutral Investec plc. Accordingly, these year-end results reflect the results and financial position of the combined DLC group under International currency^ Neutral Financial Reporting Standards (IFRS), denominated in Pounds Sterling. Year to Year to Year to currency Year to Year to 31 March 31 March % 31 March % 31 March 31 March % All references in this document to Investec or the group relate to the combined DLC group comprising Investec plc and Investec Limited. Total group 2020 2019* change 2020 change 2020 2019* change Exchange rates Adjusted operating profit before taxation (million) £609 £732 (16.8%) £616 (15.8%) R11 307 R13 208 (14.4%) Our reporting currency is Pounds Sterling. Certain of our operations are conducted by entities outside the UK. The results of operations Earnings attributable to and the financial position of our individual companies are reported in the local currencies of the countries in which they are domiciled, shareholders (million) £1135 £534 112.5% £1189 122.7% R21 938 R9 653 127.3% including South African Rands, Australian Dollars, Euros and US Dollars. These results are then translated into Pounds Sterling at Adjusted earnings attributable the applicable foreign currency exchange rates for inclusion in our combined consolidated financial results. In the case of the income to shareholders (million) £440 £574 (23.3%) £443 (22.8%) R8 198 R10 344 (20.7%) statement, the weighted average rate for the relevant period is applied and, in the case of the balance sheet, the relevant closing Adjusted earnings per share 46.5p 60.9p (23.6%) 46.9p (23.0%) 867c 1098c (21.0%) rate is used. Basic earnings per share 115.3p 52.0p 121.7% 121p 132.7% 2232c 939c 137.7% The following table sets out the movements in certain relevant exchange rates against Pounds Sterling over the period. Headline earnings per share 29.2p 52.6p (44.5%) 31.2p (40.7%) 536c 950c (43.6%) Interim dividend per share 11.0p 11.0p 0.0% n/a n/a 211c 206c 2.4% 31 March 2020 31 March 2019 Final dividend per share ** 13.5p ** n/a n/a ** 245c **
Results in Pounds Sterling Results in Rands Currency per £1.00 Closing Average Closing Average South African Rand 22.15 18.78 18.80 18.04 Neutral Australian Dollar 2.03 1.87 1.83 1.80 currency^ Neutral Year to Year to Year to currency Year to Year to Euro 1.13 1.15 1.16 1.13 31 March 31 March % 31 March % 31 March 31 March % US Dollar 1.24 1.27 1.30 1.31 Continuing operations 2020 2019* change 2020 change 2020 2019* change Adjusted operating profit Exchange rates between local currencies and Pounds Sterling have fluctuated over the period. The most significant impact arises before taxation (million) £419 £552 (24.1%) £425 (23.0%) R7 779 R9 970 (22.0%) from the volatility of the Rand. The average Rand: Pound Sterling exchange rate over the period has depreciated by 4.1% against the Earnings attributable to comparative twelve month period ended 31 March 2019, and the closing rate has depreciated by 17.8% since 31 March 2019. shareholders (million) £210 £426 (50.7%) £209 (50.9%) R3 783 R7 596 (50.2%) Adjusted earnings attributable to shareholders (million) £321 £459 (30.1%) £325 (29.2%) R5 949 R8 287 (28.2%) Adjusted earnings per share 33.9p 48.7p (30.4%) 34.4p (29.4%) 629c 880c (28.5%) Basic earnings per share 17.5p 40.4p (56.7%) 17.3 p (57.2%) 312c 721c (56.7%) Headline earnings per share 21.5p 41.1p (47.7%) 22.2p (46.0%) 399c 732c (45.5%)
Results in Pounds Sterling Results in Rands
Neutral currency^^ Neutral At At At currency At At 31 March 31 March % 31 March % 31 March 31 March % 2020 2019 change 2020 change 2020 2019 change Net asset value per share 414.3p 434.1p (4.6%) 436.8p 0.6% 9 178c 8 159c 12.5% Net tangible asset value per share 377.6p 386.0p (2.2%) 400.3p 3.7% 8 365c 7 256c 15.3% Total equity (million) £4 898 £5 251 (6.7%) £5 343 1.8% R108 495 R98 911 9.7% Total assets (million) £50 656 £57 724 (12.2%) £55 279 (4.2%) R1 122 162 R1 085 125 3.4% Core loans and advances (million) £24 911 £24 941 (0.1%) £27 051 8.5% R551 878 R468 882 17.7% Cash and near cash balances (million) £12 683 £13 288 (4.6%) £13 869 4.4% R280 960 R249 793 12.5% Customer deposits (million) £32 221 £31 307 2.9% £35 260 12.6% R713 774 R588 525 21.3% Third party assets under management (million)# £45 018 £55 754 (19.3%) £47 116 (15.5%) R997 149 R1 048 088 (4.9%)
* Restated as detailed on page 60. ^ For income statement items we have used the average Rand: Pound Sterling exchange rate that was applied in the prior period, i.e. 18.04. ^^ For balance sheet items we have assumed that the Rand: Pound Sterling closing exchange rate has remained neutral since 31 March 2019. ** In light of regulatory guidance provided to banks in both South Africa and the UK, the board has decided not to declare a final ordinary dividend, resulting in a full year dividend of 11.0 pence per ordinary share (2019: 24.5 pence with a dividend cover based on the group’s adjusted EPS of 2.5 times). # In order to be comparable with the 2020 financial year, the 2019 third party assets under management figure above reflects that of Continuing operations only (i.e. excludes third party assets under management related to the asset management business as at 31 March 2019).
38 OUR PERFORMANCE OUR PERFORMANCE 39 Investec integrated annual report 2020 Investec integrated annual report 2020 Strategic focus Our performance Divisional review Environmental, social and governance (ESG) Directors’ remuneration report
FINANCIAL REVIEW – FINANCIAL REVIEW – CONTINUING OPERATIONS CONTINUING(continued) OPERATIONS (continued)
We have a diversified business model We have built a solid international platform, with diversified revenue streams and geographic diversity
Financial Adjusted operating pro t (including group costs) Adjusted operating pro t (excluding group costs) performance The group navigated a challenging 419.2 473.0 economic backdrop Adjusted operating profit** 2020 with resilient client £419.2mn 2019* 68% 81% franchises 32% £552.5mn 19% Mar 16 Mar 17 Mar 18 Mar 19* Mar 20 Mar 16 Mar 17 Mar 18 Mar 19* Mar 20