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Powerpoint Sunusu İSTANBUL NEW AIRPORT GUIDE www.igairport.com ACCESS PERMISSION RULES FOR OPERATING IN İGA EXCLUSIVE SERVICES IN İGA STAKEHOLDERS & CONTACTS ID-CARD REGULATIONS AIRPORT OPERATIONS İGA PRODUCTS & SERVICES MEETINGS AND COMMITTEES Registration SHY-14A İstanbul Airport City AOC Apply for ID-card İGA TOM (Terminal Operating AOCC Airport Hotel 24/7 MADKOM Security Awareness Test Manual) General Rules and Conditions İGA Passenger Lounges Stakeholder Meetings İGA Aerodrome Manual A-CDM Buggy Services PERMITS İGA Local Regulations Airside Planning and Capacity Fast Track CONTACTS Vehicle permit Management Dining Facilities Contacts İGA Tool & Working SAFETY MANAGEMENT Terminal Ad-Space Allocations Contacts Stakeholder Survey permit Safety Management System Signage and branding Commercial Fields and Office Contacts Goverment Agencies Photo and Filming Permit Safety Policy -General Rules Allocations Customs Advertising Permit Risk Assessment procedures -Branding Placement Car Parking Lot Passport Police Safety reporting procedures -Airline logos on İGA dynamic IT Services And Support Military Police COURSES signage (monitors) Electrical Concierge Services Health Services Visitor course General Aviation Terminal Health Services Driving course Fueling For GHE DOMESTIC / INTERNATIONAL Check-in counter allocation Other courses ECAC Gates PRM – persons with reduced OTHER SERVICES Domestic Gates mobility AUTHORITY APPROVAL -Power Plant, Water And Natural Transit Rules Self-Service products Catering suppliers -Common Use Self-Service GAS Ground Handlers (CUSS) Airline Representitives -Self Service Bag drop -Self Boarding Gates (e-gates) Baggage Reclaim Area Silent Airport Baggage Handling Apron ARFF Services Follow me Services Airside Safety Management PBB Services www.igairport.com ARE YOU READY FOR A BRAND NEW AIRPORT EXPERIENCE? Introduction Dear Stakeholders in İGA In an area like İGA with high safety standards, special requirements, permits and a large operation, there are many things to take into account when operating. We hope this guide can help you to operate in İGA and get an overview of the organization. The Guide for stakeholders is a tool containing relevant information on rules and regulations, as well as İGA contacts, services and products. The guide is organized in 4 main sections: Access Permissions : explains the certificates and process for getting started Rules for operating in İGA: Lists the rules and regulations including contacts and explanations. Exclusive Services in İGA: are additional services and some of our partners' services Co-operations and contacts: an explanation of some selected meeting and formats and a list of contacts in İGA Airport. This will help guide you through the necessary information regarding operating in İGA, and will also help you to find the right contacts and way into our organization. Please do not hesitate to contact email or one of the contact persons listed in the contact list on the last page of the guide. www.igairport.com Access Permissions ID CARDS PERMIT COURSES AUTHORITY APPROVAL All stakeholders must obtain a company license to operate from İGA before gaining access to and carrying out any ground handling services at İstanbul New Airport. Please note, that if granted, the license only entitles the stakeholder to carry out handling services which are explicitly listed in the license. The stakeholder is not entitled to carry out any other services or commercial business of any kind at İstanbul New Airport without the prior written approval of İGA. The License is non- exclusive and non-transferable and subject to the terms and conditions mentioned in the Terms of Use. Please note that for safety and security reasons, and in order to enable İGA to full fill its regulatory obligations, third-party stakeholders and self-handlers are required to provide documentation for their activities at the airport as required in the application forms. To find application forms click here. 1) Registration 2) Apply for an ID-card 3) Security Awareness Test After you have obtained a license to operate you may apply for a security pas (ID-card) in order to gain access to the airport. The first thing you need to do is register your company in the İGA database and appoint a staff member to be responsible for the company’s ID-cards (an ID-card administrator). Please note that it may take up to 10 weekdays to register your company. Each employee must take a Security Awareness Test before picking up the ID card in person. If you have any questions concerning the above process please contact [email protected] After you have registered your company and appointed an ID-card administrator, you may apply for the number of ID-cards required for your company. Please note that each employee must be approved by the national police authorities, which may take up to three weeks. If you have any questions concerning the above process please contact [email protected] www.igairport.com Access Permissions ID CARDS PERMIT COURSES AUTHORITY APPROVAL Vehicle Permit Every registered motor vehicle that passes in and out of the airport’s restricted areas must be equipped with an valid license plate and vehicle identification card. Tool & Working Permit In order to be able to carry tools within the restricted areas of İstanbul New Airport you must sign a declaration which states that your company informs and instructs its employees&3rd parties on how to carry, store and work different tools and articles within İstanbul New Airport and how to make sure passengers do not gain possession of tools or articles within the various passenger restricted areas. Survey Permit In order to able to conduct surveys among passengers within the areas in İstanbul New Airport you must obtain a permit from İGA Photo And Filming Permit All kind of shooting is subject to permission from İGA. Advertising Permit Commercial advertising is subject to permission from İGA. www.igairport.com Access Permissions ID CARDS PERMIT COURSES AUTHORITY APPROVAL Visitor Course İSTANBULİSTANBUL YENİ NEW HAVALİMANI AIRPORT TERMINAL Holders of valid ID-cards must complete a visitor course before they are allowed to bring guests into the restricted areas of the airport. The visitor TERMİNALFUNCTION FONKSİYONEL FLOW DIAGRAM AKIŞ HARİTASI course is available in an online version only. The course can be completed in Turkish or English and all registrations must be in written format. To register TERMİNAL Kara Tarafı Hava Tarafı (Ana Bina) Hava Tarafı (İskele Bloğu) 00 . J 28 OTEL/OFİS OTEL the ID-card administrator from your company needs to send an email with the + 00 . H OTEL/OFİS OTEL 24 + OTOPARK – Blok A, B, C, D, E GİDİŞ KATI employee’s full name and ID-card number to the following email: 1 OTOBÜS/LİMO 2 TAKSİ OTEL/OFİS OTEL 00 LOUNGE 4 ÖZEL . G LOUNGE 20 + BOSPHORUS CHECK-IN 740 m DÜKKAN DUTY FREE 1258 ARAÇ GİRİŞ x 468 STD. X-RAY DUTY FREE A F x 7 DUTY FREE x 6 OOG EMIGRASYON Int. x 30 3 00 X-RAY . 00 . x 78 SERVİS 15 Dom. 15 GİRİŞ x 47 x 64 x 20 + + 210 m x 540 m 162 m x 756 m +15.00 122 m x 595 m 50 m x 595 m 43 m x 12 m 1.5 dk 8 dk 19 dk O&D 50 . 32 dk 13 + Dom. To Int. TRA. +13.50 (12,5 m+12,5 m) x 550 m +13.50 TRANSFER Int. To Int. 22 dk 6 dk. X-RAY Int. To Dom. TRANSFER 1828 ARAÇ 00 x 6 YOLCU . OFİS TEKNİK 5 Dom. To Dom. TRANSFER X-RAY TRANSFER 00 PASAPORT KÖPRÜSÜ . 10 TRANSFER x 32 Code C / 8 + X-RAY x 8 X-RAY 10 E x 7 IMMIGRASYON x 2 + 00 175 m x 595 m . Driving Course 8 x 103 AB TRANSFER + +8.00 YOLCU +8.00 KÖPRÜSÜ 10 dk 50 . (KD-KB) 40 m x 565 m Code C / 7 6 PLAZA KATI + +6.50 40 m x 580 m +6.50 Code E / 25 ARAÇ TEKNİK BHS (GD-GB) 40 m x 475 m MARS E / 22 O&D 00 4 2034 . 5 00 PİER GİDİŞ KATI MARS F /15 46 dk . 2 TAKSİ/VALE + GİRİŞ 48 BAGAJ TOPLAMA (MUP) KARUSEL TRA. 5 HOT CONNECTION 0 Y . 36 dk 4 + + SERVİS +4.00 193 m x 595 m x 3 16 TRANSFER BAGAJ NOKTASI X 4 X-RAY DÜKKAN DUTY FREE YOLU 28 GELEN BAGAJ BOŞALTMA NOKTASI x 8 DEPO DF 24 EDS CİHAZI ÇIKIŞ BAGAJ TESLİM KAR. 00 D 2210 ARAÇ OFİS . 3 00 . x 18 (INT) 10.500 EBS 0 x 2 0 x 10 (DOM) +0.00 + + 15 dk 50 m x 540 m 72 m x 450 (INT)+90 (DOM+0.00) m 288 m x 595 m O&D 25 dk 35 dk 8 dk 25 dk UZAK UZAK UÇAK 39 dk TRA. UÇAK VARIŞ 29 BİNİŞ 2699 ARAÇ KAPISI dk KAPISI 2 20 5 20 . x 2 (INT) x 16 (INT) 4 4 x 1 (AB) x13(DOM) - ÇIKIŞ - TEKNİK x 1 (DOM) In order to drive motor vehicles within the airport’s restricted areas you have 210 m x 595 m TEKNİK METRO VARIŞ KATI DEPO 00 . DEPO 2 OTOBÜS/LİMO 7 OFİS 5 1 2618 ARAÇ 4 ÖZEL - OFİS 40 . 3 MUHTELİF LOCKER 40 . 8 GİRİŞ 8 LOCKER Apronlar MARS F MARS E E C Toplam - - SERVİS YEMEKHANE 228 m x 595 m YEMEKHANE YOLU Sabit Köprü Park Pozisyonu 15 22 25 15 77 EBS to pass a driving course and get a license. To sign up for the course please AÇIK RENTAL + VALE Güney Doğu Apron Park Pozisyonu 7 - - 13 20 60 Güney Batı ApronPark Pozisyonu 3 7 - 17 27 60 . Z B . 1300 ARAÇ 3317 ARAÇ 12 12 Kuzey Apron Park Pozisyonu - 16 - 34 50 - 60 m x 595 m 248 m x 595 m - Toplam 25 45 25 79 174 contact : [email protected] 37 dk KARATARAFI BİNA GELEN YOLCU HAVATARAFI BİNA GİDEN YOLCU UZAK UÇAK BİNİŞ KAPISI B D E F G H J KATLAR Other Courses UZAK UÇAK VARIŞ KAPISI TRANSFER OTOBÜSLE TAŞIMA KARA – HAVA TARAFI GEÇİSİ Emergency Response Plan – ERP Training Safety Managemenet System – SMS Training www.igairport.com Access Permissions ID CARDS PERMIT COURSES AUTHORITY APPROVAL Authority Aproval İGA is subject to a vast array of Turkish and International aviation regulations.
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