New Beginnings INVOCARE Annual Report 2011
Total Page:16
File Type:pdf, Size:1020Kb
INVOCARE L INVOCARE W.D. Rose Funerals located at Brighton Victoria, is one of the many heritage locations acquired due to the I M Bledisloe acquisition. The I T ED tranquility of locations like A this one assist families in their N N time of need. U A L R E P O R T 2 011 New beginnings INVOCARE ANNUAL REPORT 2011 www.invocare.com.au INVOCARE L INVOCARE W.D. Rose Funerals located at Brighton Victoria, is one of the many heritage locations acquired due to the I M Bledisloe acquisition. The I T ED tranquility of locations like A this one assist families in their N N time of need. U A L R E P O R T 2 011 New beginnings INVOCARE ANNUAL REPORT 2011 www.invocare.com.au 1. White Lady Funerals, InvoCare is an Australian company Kelvin Grove Queensland. 2. Allambe Memorial Park, Corporate Information that owns and operates funeral homes, Queensland. cemeteries and crematoria across Australia, New Zealand and Singapore. The Company was floated on the ASX in 2003 and owns the key InvoCare Limited Stock Exchange Listing brands Simplicity Funerals and White Lady Funerals, as well as leading Singapore ABN 42 096 437 393 InvoCare Limited is a company limited by shares contemporary brands in Australia, New Zealand and Singapore. 1 that is incorporated and domiciled in Australia. Directors InvoCare places great value in understanding and professionally 3 Ian Ferrier (Chairman) InvoCare Limited’s shares are listed on the servicing the needs of its client families. InvoCare exercises Andrew Smith (Managing Director and Chief Executive Officer) Australian Securities Exchange only. responsibility as an industry leader. It encourages the support of Benjamin Chow (Non-executive Director) ASX code is IVC local communities and also actively works with industry and other Christine Clifton (Non-executive Director) stakeholder groups. Auditors Richard Davis (Non-executive Director) PricewaterhouseCoopers Our mission to shareholders is to improve investor value. Richard Fisher (Non-executive Director) Darling Park Tower 2 The development of our people, brands and facilities is the key to Aliza Knox (Non-executive Director) 201 Sussex Street achieving this objective. InvoCare’s business model operates with Roger Penman (Non-executive Director) Sydney NSW 1171 multi-branded “front-end” businesses, supported by “back office” 2 Company Secretary shared service functions including marketing, prepaid administration, Solicitors Phillip Friery human resources, information technology, finance, property Addisons Lawyers and facilities. Annual General Meeting Level 12 The Annual General Meeting of InvoCare Limited will 60 Carrington Street Cemeteries and be held at the offices of PricewaterhouseCoopers, Sydney NSW 2000 Key Funeral Brands Crematoria 201 Sussex Street, Sydney on 11 May 2012 Anthony Harper Lawyers Registered Office Level 15, Chorus House Level 4, 153 Walker Street 66 Wyndham Street North Sydney NSW 2060 Auckland New Zealand Western Queensland 42 Telephone: 02 9978 5200 Bankers Australia Facsimile: 02 9978 5299 Australia and New Zealand Lung Po Shan 5 Website: ww w.invocare.com.au Chinese Memorial Garden Banking Group Limited we listen, we care, we serve 19 Share Registry 20 Martin Place Link Market Services Limited Sydney NSW 2000 White Lady Funerals is a Flexible and less traditional, Singapore Casket Company InvoCare operates 14 cemeteries Level 12, 680 George Street ANZ National Bank Limited dedicated team of women Simplicity Funerals offers has been offering caring and and crematoria in Australia. The Sydney NSW 2000 offering a unique service for practical, dignified, respectful professional services to client multicultural nature of Australia is Level 27, ANZ Centre Toll free: 1300 854 911 23 – 29 Albert Street our client families. The life of and affordable funeral services. families, of all denominations, recognised with burial, cremation Facsimile: 02 9287 0303 the loved one is honoured with Steadily expanding, there are since 1920. Its current facilities and memorial options, including Auckland New Zealand special nurturing, sensitivity, 47 Simplicity Funeral locations include nine refurbished air- Asian sections designed by Feng Bank of New Zealand Limited warmth and care, with a throughout Australia and one conditioned parlours offering Shui advisers, and the availability 82 Level 6 woman’s understanding. There in Singapore. a bright, clean and tranquil of architecturally designed crypts, 80 Queen Street South Australia 14 New South Wales are 44 White Lady locations environment for the comfort vaults and family mausoleums 9 and Australian Auckland New Zealand throughout Australia. of families. preferred by many European communities. Capital Territory Commonwealth Bank of Australia 201 Sussex Street Victoria Contemporary and Heritage Funerals 42 Sydney NSW 2000 National Australia Bank Limited 255 George Street 1 Tasmania 22 Sydney NSW 2000 New Zealand We’ll know what to do. InvoCare’s over 60 With one major brand in each The acquisition of Bledisloe A full list of brands and locations InvoCare continues to expand and grow its contemporary-style brands Australian state and a number of resulted in many exceptionally is set out on pages 102-103. Printing Specifications of funeral homes maintain the smaller heritage brands serving long-lived brands being network of locations across Australia, New Zealand Pages 1 – 28 are printed on Impress Silk. service approach respected by local communities, there are welcomed to the Group, along Impress is FSC Mix Certified, which ensures that all virgin pulp is derived from families over many generations. 145 InvoCare contemporary- with the teams that service and Singapore. The geographic spread outlines well managed forests and controlled sources. It is manufactured by an ISO 14001 certified mill. The service is personal style and heritage funeral their communities. Joseph and professional, gently homes in Australia and Allison Funerals (established in the commitment we have in providing outstanding Pages 29 – 108 are printed on ENVI Uncoated. ENVI – Australia’s Carbon Neutral Paper. ENVI Coated is made from elemental guiding families through the New Zealand. 1853) and John Rhind Funeral care and services to all the communities we serve. chlorine free pulp derived from sustainably managed forests and non-controversial arrangement process. Directors (established in 1881) sources. It is certified carbon neutral and Australian Paper is ISO 14001 certified are but two examples. Funeral locations Memorial Parks which utilises energy resources. Designed and produced by Precinct 1. White Lady Funerals, InvoCare is an Australian company Kelvin Grove Queensland. 2. Allambe Memorial Park, Corporate Information that owns and operates funeral homes, Queensland. cemeteries and crematoria across Australia, New Zealand and Singapore. The Company was floated on the ASX in 2003 and owns the key InvoCare Limited Stock Exchange Listing brands Simplicity Funerals and White Lady Funerals, as well as leading Singapore ABN 42 096 437 393 InvoCare Limited is a company limited by shares contemporary brands in Australia, New Zealand and Singapore. 1 that is incorporated and domiciled in Australia. Directors InvoCare places great value in understanding and professionally 3 Ian Ferrier (Chairman) InvoCare Limited’s shares are listed on the servicing the needs of its client families. InvoCare exercises Andrew Smith (Managing Director and Chief Executive Officer) Australian Securities Exchange only. responsibility as an industry leader. It encourages the support of Benjamin Chow (Non-executive Director) ASX code is IVC local communities and also actively works with industry and other Christine Clifton (Non-executive Director) stakeholder groups. Auditors Richard Davis (Non-executive Director) PricewaterhouseCoopers Our mission to shareholders is to improve investor value. Richard Fisher (Non-executive Director) Darling Park Tower 2 The development of our people, brands and facilities is the key to Aliza Knox (Non-executive Director) 201 Sussex Street achieving this objective. InvoCare’s business model operates with Roger Penman (Non-executive Director) Sydney NSW 1171 multi-branded “front-end” businesses, supported by “back office” 2 Company Secretary shared service functions including marketing, prepaid administration, Solicitors Phillip Friery human resources, information technology, finance, property Addisons Lawyers and facilities. Annual General Meeting Level 12 The Annual General Meeting of InvoCare Limited will 60 Carrington Street Cemeteries and be held at the offices of PricewaterhouseCoopers, Sydney NSW 2000 Key Funeral Brands Crematoria 201 Sussex Street, Sydney on 11 May 2012 Anthony Harper Lawyers Registered Office Level 15, Chorus House Level 4, 153 Walker Street 66 Wyndham Street North Sydney NSW 2060 Auckland New Zealand Western Queensland 42 Telephone: 02 9978 5200 Bankers Australia Facsimile: 02 9978 5299 Australia and New Zealand Lung Po Shan 5 Website: ww w.invocare.com.au Chinese Memorial Garden Banking Group Limited we listen, we care, we serve 19 Share Registry 20 Martin Place Link Market Services Limited Sydney NSW 2000 White Lady Funerals is a Flexible and less traditional, Singapore Casket Company InvoCare operates 14 cemeteries Level 12, 680 George Street ANZ National Bank Limited dedicated team of women Simplicity Funerals offers has been offering caring and and crematoria in Australia. The Sydney NSW 2000 offering a unique service for practical, dignified, respectful professional services to client