MAY/JUNE 2009

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RefrigerationRefrigeration MaintenanceMaintenance TipsTips OpenOpen FreestyleFreestyle Q&AQ&A StepsSteps toto aa Drug-FreeDrug-Free WorkplaceWorkplace Ann.ISI Mai09 26/03/2009 13:45 Page 1

LAMBETH ARENA

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MONDO SPORT IMPACT VERSATILITY BY DESIGN SPORT RUBBER SURFACES

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Where the Games come to play 800 361 3747 [email protected] www.mondousa.com Volume 11, Number 6 In This Issue May/June 2009

Publisher Ice Skating Institute ISI Industry Trends Survey Editor Lori Fairchild 16 Annual Refrigeration ISI Industry Trends Survey Editorial Advisors First Quarter 2009 vs . First Quarter 2008 Public Skating Skating School Skating Attendance Learn-to-Play Peter Martell Enrollment School Re- Maintenance for Northwest Region Youth Hockey Hockey Adult Hockey AK, WA, ID, OR, MT, WY Enrollment League Sean Flynn +9.91% Enrollment League +2.95% Enrollment Southwest Region +4.61% Enrollment Randy Winship HI, CA, NV, UT, AR, NM, CO +1.11% Seasonal Rinks +4.16% +1.62% -4.47% +5.40% Central Region +7.07% ND, SD, MN, IA, NE, KS, MO, +8.30% +1.90% OK, TX, AR +4.59% +12.38% -0.81% Print Production & Midwest Region +5.91% +19.07% WI, MI, IL, IN, OH, KY -0.99% -7.86% +3.71% Advertising/Sponsorship Southeast Region -13.36% -6.80% LA, MI, TN, AL, GA, FL, NC, -1.34% +1.81% Manager SC,WV, VA, MD, DE +8.19% +0.96% -1.58% Northeast Region -3.03% +31.61% Carol Jackson NJ, PA, NY, CT, RI, MA, +10.15% +10.58% NH, VT, ME +1.72% -3.45% National Average* +3.20% -0.17% +0 .60% +1.54% *Based on average of total individual facility responses, not-1 regional.92% averages. Number of responses varies by region. +1.74% Graphic designer -1 .99% +4 .06% +3 .33% Logan McCoy +3 .00%

ContributorS Lisa Fedick Dianne Powell 8 Art Sutherland U.S. Department of Labor

The ISI EDGE (USPS 017-078, ISSN 1522-4651) is published bimonth- 20 ly; January/February, March/ Arena Profile: April, May/June, July/ August, September/October, November/ Sharks Ice at December; by the Ice Skating Institute, 6000 Custer Road, Build- San Jose ing 9, Plano, TX 75023. Annual Subscription Rate is $24.00 per year. Periodicals postage paid at ISI Profile: Plano, TX, and at additional mail- ing offices. Michael

POSTMASTER NOTE: Send ad- Booker dress changes to ISI EDGE, c/o The Ice Skating Institute, 6000 Custer Road, Building 9, Plano, TX 75023. Printed in the U.S.A.

Subscriptions available through 18 Announcements...... 4 membership only.

©2009 by the Ice Skating Insti- 50 Reasons to Celebrate ISI, Part 2...... 6 tute. Reproduction in whole or in part is prohibited unless expressly Drug-Free Workplace Programs...... 12 authorized in writing by publish- er. All rights reserved. Opinions ISI Fact or Fiction? ...... 15 expressed by contributors do not necessarily represent the Coaches’ Corner...... 25 views of the Ice Skating Institute, the publisher or the advertis- ISI Judge Certification Tests...... 28 ers. Submissions of manuscripts, materials, photographs, and art- ISIA Education Foundation Report...... 30 work are made at mailer’s risk and must include self-addressed Ice Arena Association Reports ...... 32 envelope with sufficient postage for return. No responsibility will Calendar ISI-Endorsed Competitions & Shows/Exhibitions...... 34 be assumed for unsolicited mate- rials. ISI reserves the right to edit Classified Advertising ...... 36 material submitted for content and space consideration. And Another Thing...... 38 On the cover: Sharks Ice at San Jose is the official training facility of the NHL's San Jose Sharks. Center Jeremy Roenick is pictured with a few of the facility's 1,000 youth players. Photography by Marjorie Taylor/Sharks Ice Dedicated to providing leadership, education and services to the ice skating industry.

Ice Skating Institute 6000 Custer Road, Building 9 Announcements Plano, TX 75023 Phone: (972) 735-8800 Fax: (972) 735-8815 e-mail: [email protected] www.skateisi.org ISI announces expanded health benefits PLANO, — Effective March 1, ISI changed health insurance providers to T-Med, written by ISI International Headquarters Zurich North America, one of the world’s largest and most respected insurance companies. The Executive Director Peter Martell change allows ISI to offer Professional and Affiliate members expanded benefits at a greater value. Members now have the opportunity to choose a plan similar to the previous offering or a plan with Controller significantly more benefits. Go to “Affiliated Partners” at skateisi.org to sign up through an easy Karen Schaffer online system. Director of Management Programs & Services Sean Flynn Free OSHA training offered in 33 cities Director of Skating FORT MEADE, Fla. — The Workplace Safety Awareness Council (WPSAC) has been awarded a Programs & Events federal grant to develop and deliver free training on OSHA’s new standards. The training is being Randy Winship offered in 33 cities nationwide through August. Space is limited and reservations are required. For Membership Coordinators class information, dates and locations, visit wpsac.org/free.html or call (866) 227-5953. Kathy Chase Angela Tooley Print Production & Athletica and Sport Systems Unlimited merge Advertising/Sponsorship Manager Carol Jackson WATERLOO, Ontario and MINNEAPOLIS — Waterloo, Ontario-based Sport Systems and Pre- mier Rinks (dba Athletica) of Minneapolis have reached an agreement to create a new company fully Senior Accountant merging their operations. The merged company will be owned by Trevor Brodie, Adam Pender and Stuart Sedransky Naegele Communications Inc. (Robert O. Naegele Jr.). Graphic Designer Logan McCoy

Information Services Coordinator IALEI and IAAPA evaluate potential merger Jeff Anderson HERSHEY, Pa. and ALEXANDRIA, Va. - Officials from the International Association for the Leisure Administrative Assistant and Entertainment Industry (IALEI) and the International Association of Amusement Parks and Mary Ann Mangano Attractions (IAAPA) have signed a memorandum of understanding that could lead to a merger of the two organizations. The IAAPA board of directors and membership of IALEI will vote on a final isi officers proposal in May. President Jim Hartnett 1st Vice President Mike Paikin 2nd Vice President Janice Forbes Treasurer Rob McBride FMC Ice Sports welcomes new director of skating Secretary Margy Bennett Immediate Past President Jim Lange PEMBROKE, Mass. — The skating department at FMC Ice Sports has recently come under the di- rection of Alane Swiderski, CAP, formerly the skating director for the Joliet Park District in Illinois. directors District 1 Scott McCoy She will be responsible for the strategic planning and oversight of all skating programs for FMC. District 2 Robyn Bentley District 3 Lisa Fedick District 4 Christine Wilson Brinton District 5 Larry LaBorde Ice Station Valencia names co-directors District 6 Toni Cooper District 7 Jamie Baringer VALENCIA, Calif. — Ice Station Valencia has announced the appointment of Michael E. Tamres District 8 Susan D’Aquila and Peggy Lill Tamres as co-directors of the Skating Academy and its related programs. Ms. Tamres District 9 Brigid LaMear District 10 Char Martin will also retain the position of head coach. District 11 Liz Mangelsdorf District 12 Debbie Lane District 13 Cindy Jensen District 14 Paige Scott Zamboni Co. and ISI share milestone anniversary year District 15 Bert Blanchette District 16 Cindy Solberg PARAMOUNT, Calif. and PLANO, Texas — This year marks an important milestone anniversary District 18 Glyn Jones for both the Zamboni Co. and the Ice Skating Institute. While ISI turns 50 in 2009, the Zamboni Hockey Dan Smith Builders & Suppliers Doug Peters Co. celebrates its 60th anniversary. ISI charter member and second president Frank Zamboni intro- Instructors David Santee duced the world’s first ice resurfacing machine in 1949, and its impact on ice sports has continued Commercial Facilities Kevin McCormack Schools, Colleges, to grow since that time. The company builds four models in its Paramount, Calif. factory and three Universities Glen Danischewski models in its Brantford, Ontario factory. The machines being built today by the Zamboni Co. are PSA Representative Gerry Lane USFSA Representative Homer Hagedorn almost exclusively alternative fuel-powered, with 90 percent of the products leaving the Zamboni ISIAsia Representative Raul Gomes AMMA Representative Trudy Ivory factories being either propane, natural gas or electric-powered. MIAMA Representative Dean Mulso MIRMA Representative Judy Sniffen Please send announcements to [email protected]. Education Foundation Don Bartelson Lifetime4 Honorary Member Carol Zdziebko ISI EDGE MAY/JUNE 2009

Part 2 Reasons to Celebrate

26 ISI provides Professional members outstanding tools for 38 Based on a proven “building block” method of teaching conducting and maximizing their business, including the skill progression, ISI’s learn-to-skate curriculum is both weSKATE learn-to-skate and instructor training programs. easy to implement and easy to follow.

27 The annual ISIA Education Foundation Benefit on Ice show 39 ISI provides uniform class and competition standards at all held each year during ISI World Recreational Team Cham- levels — local, regional and national. pionships spotlights a national skating “star” as well as ISI competitors of all levels. 40 iAIM (Ice Arena Institute of Management) education and certification are available through a convenient online 28 ISI annual conference attendees enjoy off-site tours of local program as well as the classroom program. facilities, such as the Zamboni factory, Xcel Energy Center and Riedell Skates headquarters. 41 ISI practices “participation, not elimination,” with test- ing and competition opportunities for skaters of all ages, 29 ISI is the only national ice sport organization to offer prorated levels and abilities. membership fees for the second half of the yearly member- ship term. 42 ISI Professional members can earn four levels of judge cer- tification and three levels of weSKATE National Instructor 30 The ISI Trade Show offers the opportunity for vendors to Training certification. make a single trip to a central location and reach a large group of prospective customers. 43 Participation in the ISI skating program and events builds confidence, self-esteem and character. 31 Participation in ISI’s national competitions gives skaters and their families the opportunity to travel to different areas of 44 ISI’s badge testing system rewards achievement, gener- the country. ates enthusiasm and stimulates continued participation.

32 ISI offers free local management and instructor seminars in 45 In addition to ISI EDGE and Recreational Ice Skating maga- districts throughout the country. zines, ISI eNews is distributed twice monthly via e-mail to Administrative, Professional and Builder/Supplier members. 33 ISI hockey membership provides affordable insurance coverage. 46 Judging at ISI events is performed by experienced, trained 34 All ISI members receive Recreational Ice Skating magazine, professionals who use an easy-to-understand scoring sys- a quarterly publication featuring skating and event infor- tem that discourages bias and manipulation. mation, news, profiles, a pen pal program, recognition and many photos. 47 ISI has partnerships with national and regional facility management professional and trade organizations. 35 ISI member facilities may sponsor or host profitable ISI skat- ing events and exhibitions. 48 All ISI Individual and Professional members have opportu- nities to participate in testing, competitions, shows and 36 ISI’s focus on affordable recreation rather than elite competi- exhibitions. tion appeals to the masses, increasing its viability even during challenging economic times. 49 Every skater receives a medal for participating in each event at all ISI national competitions. 37 ISI Administrative and Builder/Supplier members receive free listings in the annual membership directory and on the ISI 50 ISI Conference & Trade Show attendees leave the event Web site. energized and enthusiastic, with new ideas and network- ing contacts.

Editor’s Note: The first 25 “Reasons to Celebrate ISI” appeared in the last issue of the EDGE . 6 ISI EDGE MAY/JUNE 2009

Annual Refrigeration Maintenance for Seasonal Ice Rinks by Art Sutherland

easonal ice rinks do not accumulate the refriger- The freeze point should be verified for adequate protection. ation equipment operating hours that year-round Generally, you would maintain your freeze point at -5 to -10 F, Sice rinks do, but they still need maintenance on depending on your normal operating temperatures. You want a regular basis. The benefit of the off-season is that it your freeze point at affords you the opportunity to carry out maintenance least 10 percent lower procedures while the equipment is shut down and the than your lowest oper- pressure of maintaining your ice is behind you. ating temperature. During the off-sea- Brine and glycol maintenance son, continue to check You should take a brine or glycol sample and have it sent to a your brine level. This is recognized lab to be analyzed. For the health of your chiller, it is often forgotten about extremely important to ensure that your rust inhibitors are kept and can result in a failed at the correct level. The analysis will reveal a number of other chiller if it is allowed to important items, such as iron content, which is an early indicator drain out due to an un- Example of clean brine versus rusty of internal corrosion in your headers or chiller. noticed leak. brine

ISI Responds to Air Quality Report

In a segment titled “Danger in the Air” on its April 14 E:60 program, ESPN reported on an air quality investigation at 34 ice rinks in 14 states. As ISI members are aware, air quality in ice arenas is not a new issue, but has been the subject of discussion in our industry since the 1970s. As the industry’s trade association since 1959, the Ice Skating Institute has always taken a proactive approach to addressing this issue by educating its membership through articles, seminars, conference sessions and courses taught in the Ice Arena Institute of Management (iAIM) professional certification program. In addition, the Institute helped fund a Harvard/MIT study on ice rink ventilation in 2000. As always, the ISI urges facilities to remain diligent in their operations practices, including regular resurfacer maintenance and ventilation code adherence. The Institute remains committed to providing the educational tools to help facility owners and operators maintain a safe and enjoyable environment for ice sports. Related articles can be found in the archives section under publications on the ISI Web site at skateisi.org. For additional information, please do not hesitate to contact the ISI headquarters at (972) 735-8800.

8 ISI EDGE MAY/JUNE 2009 Brine pump maintenance duces equipment rusting and makes for a much nicer plant room Start a regular brine pump maintenance program. Grease the appearance. Running the brine pumps for an hour per week will motor and pumps according to the manufacturer’s recommenda- prevent crystallization of brine in the seal. tions. On good-quality Inspect the brine pump drive insert to ensure that it is in pumps, we recommend good condition. Rubber filings on the floor beneath the insert are installing new seals a sure sign that it is wearing out and the pump must be aligned. and bearings every 15,000 hours of op- Compressor maintenance eration. Some pump Although your compressors models could require will not need to be overhauled more frequent mainte- every year, it is still important nance. Do not remove to make sure that they are the pump and leave the maintained. If your compres- Pumps prior to insulation chiller empty. Make sor heads are water-cooled and sure the chiller is iso- you have hard water, you might lated and full. need to de-scale the water- Badly scaled compressor heads The off-season is cooling circuit. an ideal opportunity It is important to ensure that your compressor oil is always to do some housekeep- in good condition. On well-built Freon systems that have had no ing. Scrape any rust leaks, the oil will only have to be replaced every few years. On from the pumps and ammonia systems or Freon systems where more maintenance treat them with a rust has been required, the oil should be replaced annually. Make sure conditioner and paint. that the oil sight glass is cleaned properly so the oil level is evi- Consider insulating dent (see photos on page 10). your pump bodies. It Grease the compressor motors and check the compressor Insulated pumps saves a bit of energy, re- belts, and change them if needed.

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ISI EDGE MAY/JUNE 2009 9 Dirty oil sight glass: No oil is visible Condenser maintenance Air-cooled condensers should have their coils inspected every year to ensure that there is no debris in the fins. The coil can be Clean oil sight: Oil is now visible pressure-washed from the top down and brushed clean - but be careful not to bend the fins. Evaporative condensers are so effective because they utilize the cooling effect of evaporating water, however, any mineral in the water is very often left behind as deposits on the coil, which impedes proper heat transfer. The coil should be inspected every summer for deposits. Check with the condenser manufacturer for an approved acid solution to remove the scaling. Large build- ups of scale can be loosened and knocked off from the top down with ¼-inch wide flat bar worked down between the tube bun- dle. In extreme cases the condenser will have to be dismantled to properly clean. Check and replace belts as required. Grease and replace fan bearings as required. Consider installing automatic greasers on hard-to-access bearings. This will eliminate the need to get to the condenser in the middle of the operating season when you’re very busy and it is cold outside. Check the condenser spray nozzles and clean them as required. Extreme condenser scaling Be sure to clean any scale out of your condenser water tank. Proper off-season maintenance will make your start-ups go much more smoothly as well as prevent breakdowns and reduce operating expense during the regular season.

Brine isolation valve maintenance The brine isolation valves are never needed until maintenance is required or there is an emergency requiring component isola- tion. Unfortunately, if the valves are never used, they will seize in the open position. It is important to open and close them once a month while the plant is off during the regular season and once or twice during the off-season. The off-season will give you a chance to remove and replace any seized valves.

Art Sutherland is president of Accent Refrigeration Systems and can be reached at [email protected] or toll- free at (888) 423-6253. Scale removed from condenser

10 ISI EDGE MAY/JUNE 2009 ISI EDGE MAY/JUNE 2009 11

FMC Arenas Ad.indd 1 4/13/09 4:19:21 PM Drug-Free Courtesy of U.S. Workplace Programs Department of Labor Add Value to Businesses, Communities and Lives

orkplace drug and alcohol abuse clearly compromises the Although employers may choose not to include all five com- safety of the workforce and the public by contributing to ponents, it is recommended that all be explored when developing W accidents and workplace injuries. a drug-free workplace program. Research shows that more com- But when employees abuse alcohol and other drugs, many other ponents may lead to a more effective program. aspects of a business’s operation, including its bottom line, bear the Before considering the five components, employers should burden. Some costs — increased absences, accidents and errors — are examine the needs of their workforce and organization and take obvious. Others, such as low morale and high illness rates, are less so, steps to ensure the program they design will work well in their but the effects are equally harmful. The vast majority of drug users company. Because every business is unique, there is no one right work, and when they arrive at work, they don’t leave their problems way to establish a drug-free workplace program. Rather, each or- outside the door. ganization’s program should match its specific needs. A careful The good news is that employers have enormous power to protect assessment will determine which program elements are the most their businesses from the impact of alcohol and drug abuse and feasible and beneficial, as well as which may be unnecessary or improve the safety and health of their workplaces by implementing unsuitable. Many companies find it helpful to ask for input from drug-free workplace programs. Many employers integrate drug-free employees during this process. workplace components into their overall safety programs and find it key to reducing on-the-job accidents and injuries. Policy Steps to a drug-free workplace A written drug-free workplace policy is the foundation of a drug- free workplace program. Every organization’s policy should be A drug-free workplace program generally includes five com- unique and tailored to meet its specific needs; however, all effec- ponents: a drug-free workplace policy, supervisor training, tive policies have a few aspects in common, including: employee education, employee assistance and drug testing. Why the policy is being implemented. Rationale can be as

Sponsored by Celebrate History, Cimco Refrigeration CT Benefits Charge Into the New Ice Age! FMC Ice Sports Northwest Designs • Behind-the-scenes tour, keynote address and breakout sessions Rice Specialty Risk led by Disney Institute RinkGuard Insurance • keynote speaker Olympic silver medalist Paul Wylie Program • Special guest New Jersey Devils CEO Lou Lamoriello • Poolside Education Foundation benefit featuring the Stanley Cup • weSKATE Instructor Training included in conference registration • 50th Anniversary celebration featuring President’s Reception, dinner, awards and musical entertainment (972) 735-8800 www.skateisi.org

Hilton in the Walt Disney World Resort May 26–29

12 ISI EDGE MAY/JUNE 2009 simple as a company being committed to protecting the safety, and enforcing the policy. Supervisors should not, however, be health and well-being of its employees and patrons and recog- expected to diagnose alcohol- and drug-related problems or nizing that abuse of alcohol and other drugs compromises this provide counseling to employees who may have them. dedication. Note: If supervisors are responsible for making referrals for A clear description of prohibited behaviors. At a minimum, drug testing based on reasonable suspicion, they also must be this should include the following statement: “The use, possession, trained on how to make that determination. transfer or sale of illegal drugs by employees is prohibited.” An explanation of the consequences for violating the Employee education policy. These may include discipline up to and including termi- nation and/or referral for assistance. Consequences should be A drug and alcohol education program provides employees with consistent with existing personnel policies and procedures and the information they need to fully understand, cooperate with any applicable state laws. and benefit from their company’s drug-free workplace program. Sharing all policies with all employees is essential for success; Effective employee education programs provide company-spe- therefore, employers should be certain that all employees are cific information, such as the details of the drug-free workplace aware of the policy and drug-free workplace program. policy, as well as generalized information about the nature of alcohol and drug addiction; its impact on work performance, Supervisor training health and personal life; and types of help available for individu- als with related problems. After developing a drug-free workplace policy, an organization All employees should participate, and the message should should train those individuals closest to its workforce — supervi- be delivered on an ongoing basis through a variety of means. sors. Training should ensure that supervisors understand: Forums for employee education may include home mailings, • The drug-free workplace policy workplace displays, brown-bag lunches, guest speakers, seminars • Ways to recognize and deal with employees who have and sessions at new-employee orientation. performance problems that may be related to alcohol and other drugs Employee assistance • How to refer employees to available assistance In relation to a drug-free workplace program, supervisors’ Employee Assistance Programs (EAPs) are an effective vehicle for responsibilitiesJET 018 EdgeMagazine_HP_FNL:Layout should include monitoring 1 employees’3/27/09 10:50 perfor AM- addressingPage 1 poor workplace performance that may stem from an mance, staying alert to and documenting performance problems, employee’s personal problems, including the abuse of alcohol or

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Celebrating 30 Years

ISI EDGE MAY/JUNE 2009 13 other drugs. How will tests be conducted? Different testing modes are EAPs are an excellent benefit to employees and their families available, and many states have laws that dictate which may and and clearly demonstrate employers’ respect for their staff. They may not be used. also offer an alternative to dismissal and minimize an employer’s Employers also must be familiar with any local, state and legal vulnerability by demonstrating efforts to support employees. federal laws or any collective bargaining agreements that may In addition to counseling and referrals, many EAPs offer other impact when, where and how testing is performed. It is strongly related services, such as supervisor training and employee educa- recommended that legal counsel be sought before starting any tion. At a minimum, businesses should maintain a resource file testing program. from which employees can access information about communi- ty-based resources, treatment programs and help lines. Drug-Free Workplace tools and resources Drug testing Although not required by OSHA, drug-free workplace programs are natural complements to other initiatives that help ensure safe Some employers decide to drug-test employees for a variety of and healthful workplaces. But these programs do more than rid reasons, such as deterring and detecting drug use, as well as pro- the workplace of alcohol and other drugs — they significantly viding concrete evidence for intervention, referral to treatment contribute to the creation of alcohol- and drug-free families, and/or disciplinary action. Before deciding to conduct testing, schools and communities. employers should consider a few factors, including: The U.S. Department of Labor’s Working Partners for Who will be tested? Options may include all staff, job appli- Alcohol- and Drug-Free Workplace program offers a variety of cants and/or employees in safety-sensitive positions. tools and resources to help employers get started in safeguarding When will tests be conducted? Possibilities include pre-em- their business and playing a role in the campaign to prevent drug ployment, upon reasonable suspicion or for-cause, post-accident, abuse nationwide. randomly, periodically and post-rehabilitation. All Working Partners tools and resources — including infor- Which drugs will be tested for? Options include testing ap- mation about how to develop a drug-free workplace policy from plicants and employees for illegal drugs and testing employees start to finish and ready-to-use supervisor training and employee for a broader range of substances, including alcohol and certain education materials — are available online at www.dol.gov/ prescription drugs. working partners.

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14 ISI EDGE MAY/JUNE 2009 Fact or Fiction? ISI does not adequately prepare skaters “ for competitive figure skating. Fiction! ISI’s tried and true learn-to-skate curriculum,” now known as weSKATE, has served millions of skaters since the 1960s, providing the building blocks necessary for ice skating at all skill levels. While ISI pro- motes “skating for the fun of it,” you’ll also find ISI participation in the backgrounds of such competitive champions as , Mi- rai Nagasu, , , , Emily Hughes, Timothy Goebel and , to name just a few. ISI emphasizes the step-by-step progression of skills from the begin- ner to advanced levels. Each level prepares the skater for skills needed in higher levels, while adding variety by incorporating jumps, spins, combinations, arabesques and dance step sequences in each level. Likewise, ISI has always offered a wide variety of competition Badge events — not just Freestyle events. The purpose of each event is to mas- ter a particular aspect of skating skills needed to be a great skater, i.e., Freestyle, Solo Compulsory and Jump & Spin events to develop technical skill for jumps and spins; Artistic, Spotlight and Interpretive events to enhance performance skills; Footwork events for agility and movement; Bonanza! and Figures and Stroking events for edge control, balance and posture. While some may view the ISI skating program as an alternative to Stock up now and save BIG! the U.S. Figure Skating program, it is actually the ideal complement and feeder system for the elite competitive track. 50 badges for $50 (Reg. $1.50-2.50 each)

Tot Pre-Alpha – Delta Freestyle Couples Pairs Dance Hockey Special Skater New Open Freestyle Offer valid April 1-June 30, 2009. Includes shipping.

ISI EDGE MAY/JUNE 2009 15 TheThe ValueValue ofof TrendTrend ReportingReporting“ ISI introduces monthly industry survey

by Sean Flynn, CAO, CAM, CAP As a general rule, the most successful man in life is the man who has the best information. — Benjamin Disraeli

nowing how your business is doing is a must for arena the state of the national economy. Even though times are tough, owners and managers.“ Tracking your income, expenses, families are making the choice” to go out and have fun together. attendance, enrollment and re-enrollment rates helps They may not be taking big vacations, but they are still walking in Kmanagers find out where their arenas are strong and the doors of your facilities. where they need some extra attention. Skating school enrollment and re-enrollment numbers are But how do you know how your facility compares to the rest down nearly 2 percent for the first quarter. But despite the small of your region and the industry as a whole — how you “stack up” decrease, managers are optimistic that this trend will not contin- against your competition? In January, the Ice Skating Institute ue and that we will see an increase of business in the coming year. developed an industry trends survey to gather such informa- The popularity of hockey continues across the country. Numbers tion for our members. This new tool allows you to evaluate and are up in all of our hockey categories, including learn-to-play, compare your business statistics regionally and nationally on a youth leagues and hockey leagues. monthly basis. As the trade association serving the ice arena industry, ISI is In its first three months, more than 100 facilities from across committed to providing its members with the tools needed to the country participated in the online survey, which requires only benefit your business. Our goal with this survey is to share perti- a few minutes to complete. It simply involves keying in your per- nent industry information with you. As an ISI member, you have centage “change from the same period last year in six categories a voice in everything we do. (see chart on next page). For more information on how to make your voice count by First-quarter numbers indicate that public skating is up slight- participating in our monthly survey, please contact me at ly over the same period last year. This is encouraging, considering [email protected]. 2009 ISI NATIONAL SKATING EVENTS

July 27-Aug. 1 Oct. 2-4 Dec. 4-6 Sharks Ice at San Jose Olympic Center Fort Myers Skatium San Jose, Calif. Lake Placid, N.Y. Fort Myers, Fla. Entry Deadline: May 1 Entry Deadline: Aug. 15 Entry Deadline: Oct. 15

Go to www.skateisi.org for entry forms and additional event details.

16 ISI EDGE MAY/JUNE 2009 ISI Monthly Trends Survey Learn-to-Play Youth Hockey Adult Hockey First Quarter 2009 vs . Public Skating Skating School Skating School Hockey League League First Quarter 2008 Attendance Enrollment Re-Enrollment Enrollment Enrollment Enrollment

Northwest Region +9.91% +2.95% +4.61% +1.11% +1.62% +5.40% AK, WA, ID, OR, MT, WY

Southwest Region +4.16% -4.47% +7.07% +8.30% +1.90% +12.38% HI, CA, NV, UT, AR, NM, CO

Central Region ND, SD, MN, IA, NE, KS, MO, OK, +4.59% -0.81% +5.91% +19.07% -0.99% +3.71% TX, AR

Midwest Region -7.86% -13.36% -6.80% -1.34% +1.81% +0.96% WI, MI, IL, IN, OH, KY

Southeast Region LA, MI, TN, AL, GA, FL, NC, +8.19% -1.58% -3.03% +13.52% -6.39% +2.67 SC,WV, VA, MD, DE

Northeast Region NJ, PA, NY, CT, RI, MA, NH, VT, +1.72% -3.45% +3.20% -0.17% +1.54% +1.74% ME

National Average* +0 .60% -1 .92% -1 .99% +2 .18% +1 .61% +2 .72%

*Based on average of total individual facility responses, not regional averages. Number of responses varies by region.

ISI EDGE MAY/JUNE 2009 17 Michael Booker Master of World-Class Performances, On and Off the Ice

by Dianne Powell

hen Michael Booker takes the stage as master hockey program from scratch, operating a snack bar/restaurant of ceremonies at ISI’s 50th anniversary celebra- and large retail shop, and assisting in the management and pro- tion in Orlando, the six-time British men’s figure motion of a 32-lane bowling facility. skating champion and three-term ISI president After six years, he left Kansas City to work for Ice Capades, will be bringing to the podium a rich history of stellar perfor- where his initial task was to help develop its fledgling Ice Capades Wmances, from the ice to the boardroom. Chalet division, which had five rinks when he arrived. Over the Booker grew up in course of his tenure with London, where he took the company, it had oper- up ice skating as an exer- ated more than two dozen cise regime with his father facilities. Along the way after World War II. At the Booker lived in Atlanta end of his first semester of and Charlotte before being skating classes, the instruc- promoted to vice president tor awarded private lessons of Ice Capades Chalets and to the best male skater. relocating to Hollywood for Booker won, and his illus- 16 years. His last assign- trious skating career was ment with the company launched. He went on to involved working with become England’s youngest Donald Trump and the city men’s champion, a title he of New York to refurbish won six times (1952-57). and open Wollman Rink in He captured gold in figures, Central Park. , dance and While working in rink pairs, and took second place Michael Booker was a six-time British men’s figure skating champion in management, Booker at- in the European Champion- the 1950s . tended night school and ships, fifth in Worlds and studied law, accounting, sixth in the 1956 . marketing, retailing and business administration. He built a Educated in the U.K., Switzerland and the U.S., Booker later reputation on his successful record of business turnarounds and served in the British Air Force. “After two years in the Air Force growth. When International Broadcasting acquired Ice Capades, and six years competing in international competitions, working the Harlem Globetrotters and three amusement parks, it became part-time and going to night school, I decided I needed a career his job to operate the parks, concessions business, three ice and to earn a living,” he recalls. “I immigrated to Canada in 1958 shows, 20 facilities and the basketball team, and to bring them with one suitcase, a Spanish hat and 25 Canadian dollars.” out of bankruptcy so they could be sold — which was accom- He taught private skating lessons at a rate of $1 for 15 minutes plished in 1993. in Schumacher, Ontario and paid $48 a month for bed, breakfast Next, Booker was named vice president of the largest bill- and a weekly bath. He went on to work for an exclusive private board company in country, followed by president and CEO of club in Winnipeg and was hired by the Canadian government Guest Informant, the nation’s foremost visitor information to teach organized recreation to recreational directors. The King company. From there he transitioned to Morven Partners, the Louie Bowling Corp. approached him with a request to operate world’s largest processor of nuts and related businesses. its new ice skating facility in Kansas City. He found it to be near Booker has since retired and lives primarily on the island of bankruptcy — and found himself up for the challenge. Mallorca, Spain, with a large garden, fruit and nut trees and two hunting dogs. He and his wife, Fiona, are active in local affairs; he Business builder is president of a large seniors group and does charity work. He “This was my first challenge to save and build a business,” says also lectures on Russian history and art and the origins of stand- Booker. “It turned out to be my career course.” He performed an up comedy and collects 18th century porcelain and related art. impressive turnaround, introducing the ISI program, building a The Bookers also have homes in and London.

18 ISI EDGE MAY/JUNE 2009

Industry insights, ISI involvement of his presentations at an ISI con- With a five-decade perspective, Booker has witnessed significant ference or seminar benefited from changes in the ice skating industry. “Ice sports and competitions his common sense approach to the have become more athletic/acrobatic,” he notes. “I and others business of ice skating.” performed triple jumps in 1956; now it’s quads. “A huge change is from amateurism to professionalism, where More reflections the stakes are very high and the earning power of professional on a class act skaters is almost limitless. Taking money in my time disqualified Aja Zanova, former two-time a skater from competitions,” Booker adds. World skating champion and long- “The industry has changed with the advancement of technol- time Booker friend and colleague, ogy and materials used in constructing, equipping and operating describes him as a true English skating facilities, but the challenges remain the same: attracting gentleman. The two met while customers and ensuring return patronage in a cost effective way, training at an ice rink in England. in an increasingly competitive and sophisticated market.” Zanova later starred in the Ice Booker was introduced to ISI when former executive direc- Capades and during tor Russell Perry invited him to be a speaker at the 1968 ISI Booker’s tenure with that organi- conference in Chicago. “As an ice rink manager in Kansas City zation, and they worked together Today Booker is retired and lives on the island of struggling to improve business, I developed a number of in- at the Wollman Rink in New York. Mallorca, Spain . novative programs to draw in customers,” Booker says. “The “Michael is so talented, so intel- conference was an eye-opening experience and the Kansas City ligent and so much fun,” Zanova says. “He was a great skater, and facility became a member.” he knows what to do with figure skating, how to produce it, how Booker served as president of ISI from 1979 to 1985. Under to present it, how to promote it and how to run it. We worked his leadership, ISI launched its World Recreational Team Cham- together for many years. He’s a good boss. He brings people in pionships; the first male and female Freestyle 10 tests were he knows can contribute, and that’s the key. He’s a fine friend.” passed; ISI’s first international recreational team appeared in Donald Palmer, who served as senior vice president of two Dubai; and the ISI Lifetime Achievement Award was estab- companies where Booker was president/CEO, says Booker’s lead- lished. The ISI Worlds team championship trophy is named in ership style is “provoking, challenging and rewarding. Friends Booker’s honor. like Michael are rare. He’s one of those people you simply like In addition, he was named ISI Man of the Year in 1984, to be around. He has a talent for having a razor-like focus on an elected to the ISI Ice Skating Hall of Fame in 1991 and earned issue and tackling it very creatively. First and foremost, Michael the ISI Lifetime Achievement is a people person. Second, he Award in 1993. Anyone who sat in on one of made a point of enjoying what Booker says he is proud of he was doing.” having helped the Institute to “his presentations at an ISI confer- Booker’s former student regain financial stability after a ence or seminar benefited from his Paul says that much of what she difficult period in the late 1970s, does today is a direct result of and of the innovative and endur- common sense approach to the busi- his example. “When I started ing programs initiated during ness of ice skating. — Diane Wharton Paul teaching at age 16, he told me his presidency. He also solicited to always point out something $15,000 in seed money for the that was done correctly before ISIA Education Foundation and was instrumental in revising the correcting” mistakes,” she remembers. “I’ve used that example as Institute’s bylaws. a coach, parent and boss. Michael expressed confidence in me As a long-time ISI proponent, Booker assesses the benefits when I had no self-confidence. He pushed me when I needed to of ISI membership as “creative independence, the sharing of in- be pushed. Skating didn’t come easily to me, but because of his formation and technology and the encouragement of aggressive encouragement and leadership, I’m still on the ice 40 years later pursuit of opportunity. For the recreational skater, ISI affords and still loving it. opportunities to excel and be recognized in ever-expanding pro- “We all have opportunities every day to influence young grams.” people,” Paul adds. “It’s not just about learning to jump and spin Diane Wharton Paul, an ISI member and part-time skating and perform a good program. Ice skating is a learning experi- coach at Tampa Bay Skating Academy, fondly remembers Booker ence that teaches about life in general, and that’s what Michael as her skating coach, life coach, boss, friend, father figure and understood. I hope that I can look back and know I impacted a mentor. She was his student in Kansas City. “He was a champion life as much as he did mine.” skater and he knew how to make all of his students feel like cham- To catch the legend in action — off the ice — don’t miss the pions,” Paul says. “He embraced ISI when it was in its infancy ISI 50th Anniversary President’s Reception and Celebration on and continued to preach about the benefits of recreational Tuesday evening, May 26 in Orlando at the Hilton in the Walt skating to coaches and rink operators. Anyone who sat in on one Disney Resort.

ISI EDGE MAY/JUNE 2009 19 ISI Worlds Knows the Way to SharSharkkss IceIce atat SanSan JoseJose by Dianne Powell

Sharks Ice at San Jose, the official training facility of the NHL’s San Jose Sharks, is a 188,000-square-foot arena on a 7 5-acre. campus .

Photography by Marjorie Taylor/Sharks Ice

he ISI World Recreational Team Championships is on its One of nation’s busiest arenas way back to San Jose this year, a decade after its last visit. Today, at 188,000 square feet, Sharks Ice at San Jose is one of the T Sharks Ice at San Jose, the two-time Worlds host site, is busiest ice arenas in the country. With four ice sheets, it is the well suited for world-class competitions, with its expansive 7.5- largest ice skating facility west of the Mississippi River, and rinks acre campus and four sheets of ice. five and six could become a reality in the near future. The facility, originally the two-sheet Ice Centre of San Jose, A staff of 250 and an array of state-of-the-art amenities keep was built by the city of San Jose in conjunction with the nonprof- the facility running smoothly and the patrons comfortably and it Griffin Sports organization. In 1999, San Jose Arena Manage- conveniently accommodated. Real-time scoring systems inter- ment (SJAM) assumed management of the city-owned facility face with score clocks and the arena’s Web site. High-efficien- and added 66,000 square feet, including a third ice rink and a cy fluorescent lighting allows for instantaneous lighting level weight room/training center for the NHL San Jose Sharks, who changes in all four rinks. use the arena as their official training facility. In addition to the 24,000-square-foot Sharks training cen- SJAM is a component of Silicon Valley Sports and Entertain- ter, the facility features a workout/training room for customers. ment, owner of the San Jose Sharks. SJAM operates Sharks Ice High-definition TVs throughout the facility provide assignment at San Jose and Sharks Ice at Oakland, and owns and operates notification for the 17 dressing rooms. Sharks Ice at Fremont. Additional Sharks Ice amenities include a full-service pro In 2001, Logitech purchased naming rights to the facility but shop, the popular Stanley’s Sports Bar and a snack bar/coffee shop. opted out of the contract in 2005, when it was renamed Sharks Among the programs and services offered at Sharks Ice Ice at San Jose. A fourth sheet of ice was added in 2005, along are: freestyle skating; youth, high school and adult hockey; ice with a sports bar/restaurant. The search is on for a new, synergis- dance; speed skating; curling, special needs classes; public ses- tic naming partnership, says Jon Gustafson, the general manager sions; and birthday parties. The arena’s skating school enrolls for all three of the Sharks Ice facilities. 1,600 participants per season, and more than 1,000 take part in

20 ISI EDGE MAY/JUNE 2009 San Jose’s demographics as the third-largest city in and the 10th-largest in the U.S. plus the popularity of the Sharks hockey team contribute to the arena’s success. San Jose is located at the southern end of the San Francisco Bay Area, the heart of Silicon Valley. Income levels are high and a large portion of the population is well educated, tech savvy and recreation minded. Gustafson says the average Sharks Ice customer spends a mini- mum of 2.5 hours in the facility on each visit. Having a proven, success- ful program, however, does not diminish the need for effective marketing. “With so many en- tities fighting for disposable

The popular Stanley’s Sports Bar is a full- income, you have to actively service restaurant overlooking the ice . market your facility and its programs,” Gustafson points the youth hockey programs. Sharks Ice out. “We’re fortunate to have at San Jose boasts the nation’s largest the mediums we have through adult hockey program. the Sharks and team broad- Gustafson says Sharks Ice at San casts to promote our programs Jose has seen significant success in the via television, print, radio and last 10 years, including increased de- the Internet.” mand for ice time. “Even now, with the current economy, we are still seeing very good numbers,” he ISI membership and events notes, thanks to “competitively priced programs; a safe, clean An ISI Administrative member since 1993, Sharks Ice at San Jose facility; comfortable surroundings; and providing something uses all aspects of the ISI program. “We believe ISI’s recreation- for everyone.” al skating program encourages participation at all levels,” says

ISI EDGE MAY/JUNE 2009 21 Four NHL-size ice sheets offer ample space for major skating and hockey events, ISI programming and busy public sessions .

Sharks Ice skating director and former ISI board member Candy Goodson says the support of the facility’s professional staff Goodson. “Our facilities host four to six ISI-endorsed events per will enhance the experience of all the skaters, coaches and fami- year, and we encourage all of our coaches to participate in and at- lies who attend Worlds. “We’re working hard to make this event tend seminars and conferences provided by ISI.” Gustafson and enjoyable for all. We have the unique ability to keep everything Goodson are both familiar faces at the annual ISI Conference in one location, with all practice ice and events held on our four and Trade Show. ice surfaces.” Goodson has chaired the Worlds host committee in both In addition to Gustafson and Goodson, the Sharks Ice at 1999 and 2009. “We have a much larger staff this time, and an San Jose management team includes: Richard Rocha, operations operations manager,” she notes. “That will help me tremendously manager; Lynn Wolfe, office manager; Robert Savoie, hockey with building issues.” director; Ron Glasow, pro shop manager; and Marjorie Taylor, group sales. We love the excitement of “hosting a large event. It creates purpose and camaraderie — a real team spirit. ” — Candy Goodson “We love the excite- ment of hosting a large event,” she adds. ”It cre- ates purpose and cama- raderie — a real team Sharks Ice at San Jose boasts spirit — for management, the largest adult hockey pro- coaches, customers and gram in the country . local arenas. We’ve host- ed many major hockey tournaments, skating competitions and events, including the 2001 ISI Winter Classic, and we

22 ISI EDGE MAY/JUNE 2009 An ISI Administrative member since 1993, Sharks Ice at San Jose uses all aspects of the ISI program and is the host facility for this year’s ISI Worlds competition . were the practice facility for the 1996 U.S. Figure Skating Cham- pionships.” To build enthusiasm for this year’s Worlds and prepare for the event, Goodson scheduled a “Worlds Fair” in April for lo- cal skaters, parents and volunteers. Coaches were available to answer questions and help fill out event entry forms, and they provided sign-up sheets for skaters seeking partners for couples, ensemble, jump and spin or group events.

Special needs classes are among the many diverse programs offered at Sharks Ice at San Jose .

“Our participation numbers for Worlds look really good, and the local facilities are really pushing it,” Goodson says. “Our coaches are extremely excited, and we have a lot of new coaches who are very enthusiastic about the event. “It’s beneficial to all of the kids to be involved,” she says. “It adds so much to our program for all of the skaters to partici- pate. It completes everything we do. We offer classes for the very youngest skater and classes for the more mature skater, and for us to be able to get them involved in an event that has people coming from all over the world is a fabulous thing.”

ISI EDGE MAY/JUNE 2009 23 Meet ® the 2009 Certification Challenge Schools Now more than ever, ice arena professionals are discovering how an investment in iAIM training pays dividends many times over, through increased revenue, lower operating costs and a higher-quality customer experience.

“Learning about new and innovative technologies has helped us decrease expenditures and become more energy-efficient and environmentally friendly.” —Mark Zito, Stamford Twin Rinks

“iAIM is more than just an education — it’s a hands-on training experience that you can get nowhere else.” —Darin Mathewson, Pickwick Ice Center

“I came back to my facility with new information, a broader perspective and renewed confidence. I was very impressed with the caliber of instructors and the knowledge they brought to the classroom.” —Kyle Wintermute, Sprinker Recreation Center

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Details and registration: www.skateisi.org Coaches’ Corner You Have Questions, by Randy Winship ISI Director of Skating Programs & Events We HaveAnswers

are pleased and excited to hear the positive Do all skaters participating in an Open “buzz” and comments from skaters, coaches and 1. Freestyle event have to take the new Open Weskating and competition directors across the country regarding our recently announced Open Free- Freestyle tests? style tests and events. For all of the new test and event No. All current ISI skaters who have passed any ISI Freestyle test details, please refer to my article in the January/February automatically qualify for the Open Freestyle equivalent level. EDGE magazine, or go to the ISI Web site (skateisi.org) Those skaters do not need to take any additional test unless they wish to move up to a higher level. where you can print them. All skaters who have not passed any ISI Freestyle test must I’ve attended several district seminars over the past take and pass the new Open Freestyle test before competing at few weeks and have been asked the following questions that test level. If they are competing at the equivalent level, they only must take one test. If they are competing at a higher level, about the new tests and events. As with any new pro- they must first pass the equivalent level test and then any addi- gram, the more information and clarification, the better. tional higher-level test(s).

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ISI EDGE MAY/JUNE 2009 25 Can all Open Freestyle tests be judged ISI Freestyle skaters can choose to compete, for example, 2. in Freestyle 4 and the Silver event. They can use the same pro- by only one current ISI Professional mem- gram for both events or they can have a different program for ber, and where do I get the test forms? each event. For Spotlight, Interpretive, Artistic, Rhythmic and Foot- Yes. One purpose of these new equivalency tests is to make work events, the competition director can choose to have them easily accessible for everyone throughout the country. At separate event groups like “Spotlight FS2-3 10-12 Mixed” and this time, only one current ISI Professional member is required “Spotlight Bronze 11-12 Mixed”; or those two event groups to judge each level of these new tests. All ISI test forms can be can be combined into one “Spotlight Bronze 10-12 Mixed” found on the ISI Web site. event group. Remember, all ISI competition event groups may have no more than nine entries in each group. 3. Do the Open Freestyle competition event programs have to include all the 6. What are the Judging Criteria for the required maneuvers for the Open Freestyle new Open Freestyle events? test at that same level? • Judge 1 = Correctness / Choreography & Pattern / General No. For the new Open Freestyle competition event programs, Overall there are no required maneuvers. Skaters can do any maneu- • Judge 2 = Variety of Moves / Posture / General Overall vers from the levels listed below: • Judge 3 = Music Interpretation / Presentation / General Overall / Duration • Bronze Freestyle 3 and below • Silver Freestyle 5 and below • Gold Freestyle 6 and below 7. My skater’s Freestyle program dura- • Platinum Any skating maneuvers tion is shorter than the new Open Free- style event duration times — do I have to 4. Can skaters who have only passed the re-cut the music? new Open Freestyle tests compete in Solo No. Keep in mind that there is never any duration penalty Compulsory events? for skating under the prescribed program time. Also, in the new Open Freestyle events, the judging criteria are different Yes. Skaters only passing the Open Freestyle tests must com- from the traditional Freestyle events, so “extra content” is not pete in Solo Compulsory event levels at the following levels: scored. Therefore, having a slightly shorter duration time will not affect the judging of the overall program quality. • Bronze - Freestyle 3 Your skater can use their same traditional Freestyle pro- • Silver - Freestyle 5 gram in the new Open Freestyle events, or you can create a • Gold - Freestyle 6 different program for the new event entry. • Platinum - Can choose any FS 7-10 Solo Compulsory level

Skaters who have also passed an ISI Freestyle test level will 8. Is there a new “Edge” competition continue to compete in Solo Compulsory events at that same test level. software version available?

Yes, we have a newly upgraded “Edge” version to include all of 5. I’m a competition director offering the the 2009 Rule Revisions, the new Open Freestyle events and many other program improvements. Contact Jeff at the ISI of- new Open Freestyle events for the first fice to purchase your copy. time. How do I divide the event groups? Watch for more updates and highlights in future ISI corre- spondence, including ISI eNews, delivered into your e-mailbox The Open Freestyle entries must be kept in a separate Freestyle on the first and third Wednesdays of each month. If you are not event group for the open categories, i.e., Bronze, Silver, Gold receiving eNews, please add the following domains to your “safe” and Platinum. Within each category level, the event groups e-mail senders list: isinews.org, skateisi.org and skateisi.com. are divided by age and gender per current ISI Freestyle event Additional questions or information requests may be sent group guidelines. to randy@skateisi .org .

26 ISI EDGE MAY/JUNE 2009 ISI EDGE MAY/JUNE 2009 27 ISI Judge Certification Tests ISI Judge Certification Tests

Congratulations to the following instructors who have recently passed ISI judge certification tests.

Nancy Owen Laura Rosenberg GOLD Kaitlin Rowe Kaitlin Rowe Natasha Bowers Amanda Schreiber Amanda Schreiber Elizabeth Crawley Zachary Scott Zachary Scott Dina Domino Jeannie Selker Amanda Simmons Kate Doscher Nicole Stowers Sherrilynn Sledge Christina Field Casey Sullivan Missy Smith Denise Flaherty Geremi Weiss Howard Michelle Strepka Laura Galeski Tera Zorn WhitneyTatton Glen Guevarra Nataliya Tymoshenko Jessica Harman Geremi Weiss Howard Jenny Rose Hendrickson Lyndsay Wheeles Christopher Hyland BRONZE Alissa Kitchen Kelli Aylmer Becky Krueger Amy Bedell Erika Kydd Erin Berlanga SYNCHRO Maureen McGreevy Victoria Betolatti Dina Domino Sarah O’Haver Lesley Bissett Brent Echols Caitlin Paul Julie Brinskelle Denise Flaherty Kaitlin Rowe Philippe Carouge Barb Foltz Katherine Shepherd Natalie Comstock Laura Galeski Sarah Sherman Amanda Cotton Kelsie Godar Laura Harquail Katy Hayden Kathryn Hebert Charity Hendrickson Alice Ho Melissa Holzhueter SILVER Ashley Holly Alissa Kitchen Amy Bedell Joanie Jun Ramona Peterson Elizabeth Crawley Alissa Kitchen Amanda Schreiber Denise Darling Erika Kydd Missy Smith Kate Doscher Rachel Landers Julie Solheim Kelsey Drewel Sherra Liles Brenda Steffensen Brent Echols Margaret Madaras Laura Galeski Marie Maher Glen Guevarra Jennifer Matthews Kimberly Harkins Jacqueline Matson Christopher Hyland Lindsay May PLEASE NOTE: Alissa Kitchen Amanda Miller-Ghost After May 1, information and Jennifer Konen Pat Miller questions on the judge certifi- Becky Krueger Ashley Moulton Erika Kydd Kayla Neys cation tests will be updated to Maureen McGreevy Kristy Ormond include details from the 2009 Rule Waleed Mahasin Joan Podres Revisions and new Open Freestyle Jennifer Matthews Nicole Popovich events . Currently certified instruc- Laura Naught Yaniritza Quiroga tors do not need to be “updated” Kayla Neys Sean Rabbitt until the new 2010 Update Test is Patricia Nogales Elizabeth Richardson required, after Sept . 1 .

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Series 60 ISIriedellskates.co EDGE MARCH/APRIL 2009 m 29 6 5 1 . 3 8 8 . 8 2 5 1 ©2009 Riedell Shoes, Inc. You Can Help Make a Difference! by Lisa Fedick he ISIA Education Foundation’s scholarship selection sponsored event with FMC Ice Sports, which also will take committee is hard at work, evaluating the applications place during conference week in Orlando, on Thursday, May of the talented scholar athletes who have applied for 28. Why not add your name to the donor list of our industry’s Tthe 2009-10 ISIA Education Foundation college scholarships. elite? And don’t forget about the party! Live, tropical music The content of applications is evaluated as follows: academic provided by the Land Sharks and photos with the Stanley Cup achievement, 25 percent; ISI involvement, 25 percent; work — all poolside — how much better can it get? There’s only one service, 20 percent; community involvement, 10 percent; and way to get on the VIP list for this exclusive event: make a com- essay, 20 percent. mitment to yourself and your career by attending conference. True to the recreational skater model, the Foundation is The 2009 ISIA Education Foundation Benefit Show, set for looking to reward young men and women who are well-round- Friday July 31, during the ISI World Champs in San Jose, Calif., ed and who have made a commitment to their education and promises to be one to remember. Although details on the inter- their sport, as well as to their community. nationally acclaimed guest skater could not be released at press We should all be encouraging our skaters to take advantage time, we must not forget the real stars of the show — the ISI of this opportunity, available to all ISI Individual and Profes- skaters from your local arenas who are selected to participate sional members. Although the annual application deadline is based on their performances throughout competition week. March 1, skaters should be tracking and validating their volun- What a great opportunity! teer hours throughout the year and preparing for application at For information about the Benefit Show, contact the ISI least a year in advance. ISI members who have already entered office at (972) 735-8800. Questions about other Foundation college are also encouraged to apply through their junior year. events may be directed to Lisa Fedick at [email protected]. For more scholarship information and all application ma- Please remember that the ISIA Education Foundation terials, go to www.skateisi.org and click on the Education scholarship program is completely funded through the gener- Foundation tab. The 2009-10 scholarship recipients will be an- osity of individuals and the support of our industry vendors nounced in May during the ISI conference in Orlando. and suppliers. In these very challenging economic times, please The Foundation is still accepting auction items for our co- support our cause. Together we can make a difference!

30 ISI EDGE MAY/JUNE 2009 ISI EDGE MAY/JUNE 2009 31 Association Reports

Arena Managers of the Mid Atlantic (AMMA) training opportunities, you may give your staff the perception by Trudy Ivory, Co-Director that personal/professional/team growth is no longer a priority. The MIAMA board of directors has tried to assist with AMMA held its annual mini-conference cutting costs by reducing the price of the education track at our March 24-25 at Shaker Heights Ice Arena in 2009 fall conference. Look at ways to cut utility costs through Shaker Heights, Ohio. We met on Tuesday energy audits, reducing water heater temps, reducing air temps evening in the Cleveland area for dinner and in heated areas, using only fluorescent bulbs, turning off lights conversation to catch up on what is happening when not in use, placing vending and concession appliances on in our local arenas. Wednesday’s agenda started timers, etc. with our guest speakers from ISI, Peter Martell Increased revenue may be achieved by generating more and Randy Winship, who reported on a variety of pertinent industry advertising and publicity, purchasing and maintaining your own and skating topics. We were thrilled to have Peter and Randy travel vending machines, advertising reduced rates for non-prime hours to Ohio! and piggybacking with local vendors to promote area businesses. Our afternoon speakers were from Becker Arena Products and Our industry provides a boost to the local economy by Indoor Courts of America. Becker gave us a demonstration of their providing: good jobs; facilities that host major local and metro new IceTech8 ice measurement tool, and ICA shared information area events; added (real and quality of life) value to cities, counties about low-e ceilings and lighting solutions. and schools; safe areas where kids are able to grow their minds Our day’s events concluded with our roundtable discussion and bodies; and the pride and gratification that a quality, well-run on topics from how our season went to what is planned for the facility offers our customers. upcoming one. NOTES: Thanks to Todd Bissett and the MAC staff in St. Facilities wishing to join our association should contact me at Cloud for hosting the February MIAMA board meeting. This [email protected]. was the second time that Todd has invited industry personnel to view their new geothermal design. Innovation in technology Minnesota Ice Arena Managers and customer care is going to be more important than ever to the Association (MIAMA) future of our industry. by Joseph M. Balzer, President North East Ice Skating Managers We are all feeling the effects of the global Association (NEISMA) economic downturn. I personally know more by Tom Morton, President than 10 people who have, or will have, their jobs eliminated. This being said, I believe Director Jeff Doucette reports that plans for that MIAMA has a role to play in helping the NEISMA 2009 Annual Spring Conference our superiors and industry peers help their are nearly complete. The conference will funding agencies become more cost-effective. be held May 4-6 at the University of New What can you do? Be a voice for your community and Hampshire’s Whittemore Center in Durham, remind your superiors just how important your facility is to the N.H. on May 4-6. local economy. Talk to your staff and get suggestions for cost- We encourage representatives from other saving measures. Pick the brains of your staff and perhaps even ice rink and ice skaters’ associations to attend our event for the your customers. Often, your front-line personnel have valuable opportunity to experience an outstanding industry conference and insights and ideas for improvement. They may have suggestions visit the beautiful state of New Hampshire — a double treat. Need for ways to save money, improve customer service, increase more details? Visit neisma.com. visibility to the taxpayer, boost morale and bring real value and Emergency procedures in ice rinks is an ongoing topic on the visibility to the operation. A few hundred dollars here and there NEISMA agenda. Director Jeff Rubin recently drafted a flip chart quickly adds up. titled “Emergency Procedures Guide” for use by NEISMA members. If your position allows you to voice your opinions, do so This guide briefly covers evacuation, injuries, media relations, theft, respectfully. It’s OK to be a team player and still use your personal vandalism, confrontations and bomb threats. A copy of the guide is and professional values on cutting costs and increasing revenues. available on request. Try to encourage management to retain education and training NEISMA has received a number of requests regarding line items in the budget. When you eliminate education and alternative uses of ice rinks for additional revenue-raising purposes

32 ISI EDGE MAY/JUNE 2009 — particularly during the off-season — such as curling, broomball, ice go-carts, weddings, birthday parties, etc. NEISMA has reminded facilities considering such activities that they must confirm that their existing insurance coverage covers such additional uses and that their insurance agreements do not have specific exclusionary provisions.

Metropolitan Ice Rink Managers Association (MIRMA) by Lisa Fedick, Secretary MIRMA continued its NHL tour with the 2009 spring managers’ meeting, which was hosted April 7 by the New York Rangers at Madison Square Garden. The meeting agenda, “A Green Energy Symposium,” focused on energy-saving measures as well as a discussion of solar power as a viable option for the ice arena industry. Rick Nadeau, New York Rangers’ for Summer Skaters director of fan development, gave a presentation on the team’s partnership initiative to grow hockey at the grassroots, intra-rink The ISI weSKATE Club is the best value for level. The Rangers provided lunch and a behind-the-scenes tour many beginning skaters this summer! of MSG. Special thanks to Kevin McCormack for making this Register your participants, and ISI will very special day happen. provide all the tools to keep them interested Floyd Hall Arena in Little Falls, N.J. hosted the sixth annual and coming back for more! MIRMA ISI District 3 Skate for Knowledge Championships April For only $4, each skater receives: 4-5. Special thanks to the FHA staff and volunteers for all of their • 13-week registration support. The largest competitive field in the event’s history was • Excess accident insurance coverage highlighted by the first appearance of the Sacred Heart University • Personal weSKATE identification card Figure Skating Club team from Fairfield, Conn. This group of • Class rewards and incentives high-level U.S. Figure Skating-trained skaters said they never • Tot, Pre-Alpha and Alpha test registration knew skating could be so much fun! The ISI recreational skating • The opportunity to compete locally and nationally up to the Alpha level program is perfectly suited to the college club sports model, from beginners to gold medalists. The new Open Freestyle events For more information, contact ISI at (972) 735-8800 or [email protected]. make the crossover even easier. In addition to the competition, on the evening of April 4, Floyd Hall Arena hosted a Benefit Ice Show for the MIRMA Skate for Knowledge scholarship fund. The show featured performances by such figure skating royalty as U.S. National Champions Jeremy Abbott and . Best wishes go out to Burt Sniffen, who, despite his battle with some health issues, still looks like a movie star. We are looking forward to seeing everyone at the ISI 50th Anniversary Conference and Trade Show in Orlando this month! Please send questions and issues that you would like addressed at the ISI board meeting to me at [email protected] or visit skateMIRMA.org. Please speak up and help us help you! District 3 members who have questions or comments for the ISI board may send them to me at [email protected] for presentation during the board meeting at conference in May.

Please send Association Reports to [email protected] two months prior to publication.

ISI EDGE MAY/JUNE 2009 33 NOVEMBER CALENDAR 6-8 Montgomery AL K Lynn Skating School ISI-endorsed competitions & shows/exhibitions Deadline for the next EDGE calendar: May 15 1st Annual Competition For regular calendar updates, see www.skateisi.org, Event Info 27-Aug . 1 san Jose, CA DECEMBER Sharks Ice at San Jose ISI World Recreational Team championships COMPETITIONS AUGUST MAY 1 G gurnee IL Rink Side Family Entertainment 1-3 sherwood OR Center Sherwood Ice Arena The Summer Chiller 4-6 23-25 orlando FL Spring Classic Fort Myers FL RDV Sportsplex Ice Den 8 orland Park IL Fort Myers Skatium ISI 50th Anniversary 1-3 New York NY Arctic Ice Arena ISI Artistic Challenge skating Championships Int’l Gay Figure Skating Union 3rd Annual Arctic Heat Wave Fabulous Cup 2009 JUNE 8-9 Decatur AL 2-3 Fairfax VA Point Mallard Ice Complex Fairfax Ice Arena 5-7 New York NY 6th Annual Wind, Rain or Shine SHOWS & ISI Competition 2009 Spring ISI Competition Sky Rink @ Chelsea Piers 23rd Annual ISI Team EXHIBITIONS 2-3 Pasadena CA Competition SEPTEMBER Pasadena Ice Skating Center 25th Annual ISI Open 6-7 Dale City VA MAY Competition Prince William Ice Center 11-13 clearwater FL Blades of Summer 2009 Clearwater Ice Arena 1-2 downers Grove IL 9-10 Yorba Linda CA District 18 Championships Downers Grove Ice Arena Orange County Ice Palace 7 Fredericksburg VA Stars and Stripes 6th Annual ISI Open Fredericksburg Ice Park 18-20 Arlington TX The Fredericksburg Trophy ICE at the Parks 1-2 Minneapolis MN 16-17 Panorama City CA Classic 6th Annual Open Competition Parade Figure Skating Club Valley Ice Center Instant Replay Valley Ice Center Spring Open 13-14 Chicago IL OCTOBER McFetridge Sports Center 1-2 Blaine MN 16-17 richmond VA 2009 School’s Out Competition Schwan Super Rink Richmond Ice Zone That ’70s Skating Show 2009 Spring Splash 19-21 clearwater FL Clearwater Ice Arena 1-3 Glenview IL 16-17 duncanville TX 23rd Annual ISI Competition Glenview Ice Center Dr Pepper StarCenter 36th Annual Ice Show Duncanville 2009 ISI District 11 JULY 1-3 West Dundee IL Championships Leaf’s Ice Centre 9-11 honolulu HI 2-4 lake Placid NY Olympic Center Starry Starry Ice 23-24 san Diego CA Ice Palace ISI Adult Championships San Diego Ice Arena 2009 ISI Hawaiian Open 2 Marlboro MA San Diego ISI Open Competition 24 simi Valley CA FMC Ice Sports-Marlboro 11-12 Evanston IL Summer Dance Party Iceoplex Simi Valley 23-24 bremerton WA Robert Crown Ice Center 7th Annual ISI Open Competition Bremerton Ice Center 32nd Annual July Open 2 simi Valley CA 3rd Annual Bremerton Open/ 24-25 rockland MA Iceoplex Simi Valley District 13 Champs 11-12 Blaine MN Spring Fling Schwan Super Rink Winterland Skating School Summer Sizzle 2009 23rd Annual Halloween Classic

34 ISI EDGE MAY/JUNE 2009 2 T tacoma WA 8-10 Northbrook IL 15-17 Franklin Park IL 30 Wasilla AK Sprinker Recreation Center Northbrook Sports Center Franklin Park Ice Arena Brett Memorial Ice Arena ISI Camp Show Time: Hearts and Northbrook-On-Ice 2009 2009 Spring Show Super Heroes & Their Scary Ice Friends 8-10 bensenville IL 15-17 Niles IL 30 Frisco TX 2 Escondido CA The Edge Ice Arena Niles Park District Iceland Dr Pepper StarCenter Frisco Iceoplex Escondido Welcome to the Jungle Blades on Broadway Spring of Stars 3rd Annual Spring Hop Recital 9 G geneva IL 15-17 Wilmette IL 2-3 crestwood IL The Skate School LLC @ Fox Centennial Ice Rinks JUNE Southwest Ice Arena Valley Let the Good Times Roll 13-14 boxborough MA Disco Skates Skating Across America 15-17 Evanston IL Nashoba Valley Olympia Ice Magic 2-3 cottage Grove MN 9 Kenosha WI Robert Crown Ice Center City of Cottage Grove Ice Arena Kenosha Ice Rink Skate by Numbers 22 Arlington TX Let’s Dance Let’s Dance Spring Show 15-17 st . Peters MO ICE at The Parks Summer Time 2-3 birmingham MI 9 West Hartford CT St. Peters Rec-Plex City of Birmingham Ice Sports Veterans Memorial Skating Rink Dance Party! Arena WHFSC Spring Show DECEMBER Ice Show 15-17 Pleasant Prairie WI 9 C chelsea MI Pleasant Prairie IcePlex 7 L luverne MN 3 New York NY Arctic Coliseum Color My World Blue Mound Ice Arena Int’l Gay Figure Skating Union Broadway Musicals We’ll Skate, You Donate Fabulous Cup 2009 17 Nashville TN 14-18 Skokie IL Centennial Sportsplex 18-19 simi Valley CA 3 R roseville CA Skatium Spring Show Iceoplex Simi Valley Skatetown Lights, Camera, Action Lion Kings on Ice An Evening of Skating 17 Irmo SC Exhibitions 15-16 indian Trail NC Palmetto Skate Club 19 Arlington TX Extreme Ice Center Life is a Highway ICE at The Parks 6-7 Honolulu HI America on Ice Holiday in The Parks Ice Palace 22-23 orland Park IL Cirque du Glace 15-16 Peoria IL Arctic Ice Arena Owens Recreation Center Frozen in Time: Back to the ’80s A Skate Down Main Street

Don’t miss ISIISI eenewsnews ISI’s new e-newsletter, delivered to your e-mail inbox on the first and third Wednesday of each month .

To ensure that you receive ISI elec- Submit announcements for con- tronic correspondence, please add the sideration in ISI eNews or other ISI following domains to your “safe” e-mail publications to [email protected]. senders list: • isinews.org For information on advertising oppor- • skateisi.org tunities in ISI print and electronic • skateisi.com publications, contact Carol Jackson at [email protected] or (972) 735-8800.

ISI EDGE MAY/JUNE 2009 35 Classified Advertising Advertiser Index ISI DIRECTOR OF MEMBER SERVICES — Full-time position at ISI headquarters in Plano, Texas. Responsible for the development, promo- Arid Ice by CDIMS 23 tion, delivery and supervision of all ISI member services. Must be ISI gold- certified judge with minimum five years’ experience managing a large, Becker Arena Products ...... 15 successful skating school and have a thorough understanding and ap- Cimco Refrigeration ...... 40 preciation of the ISI philosophy. Must also possess strong leadership, oral and written communication, general office and computer skills. Excellent Classifieds 36 compensation and benefits package. Send résumé and letter of interest

FMC Ice Sports ...... 11 to [email protected].

FrontLine Solutions Inc...... 9 RINK PARTNERS WANTED — Red Line Hockey Goaltending (www. Ice Rink Events ...... 7 redlinedc.com) seeks rink partners for clinics and camps. Small venues such as studio rinks are particularly appropriate. Please contact Bob De- Jet Ice ...... 13 Gemmis at [email protected] or (703) 244-1916 if interested. Maximum Solutions Inc...... 37 References available on request. Mondo USA 2 SKATING INSTRUCTORS — Seeking qualified skating instructors Nafs Ice Paints 17 to teach in busy group lesson program. Classes held most days of the Professional Skaters Association 36 week. Ideal candidates will also have experience conducting off-ice training. Please send résumé and cover letter to Elizabeth.Priest@ Rice Specialty Risk ...... 31 montgomeryparks.org or Wheaton Ice Arena, Attn: Skating Director, Riedell Skates ...... 29 11717 Orebaugh Ave., Wheaton, MD 20902 RinkGuard/Willis Programs 5 USED BLEACHER SEATING WANTED — 500-1,000 seats de- RinkMusic Inc ...... 21 sired. Please respond with price and location to [email protected]. SP-Teri Co. Inc...... 25 Free Classified Advertising for ISI Members! Super Glide ...... 27 ISI facility and professional members are entitled to FREE classified Valley Ice Skating Assoc...... 30 listings (excluding retail products and services) up to 50 words. Call Carol Jackson at (972) 735-8800, fax to (972) 735-8815 or send Zamboni Company ...... 39 e-mail to [email protected]. Deadline for next issue of the EDGE: May 10.

Invest in your future

By selecting a professional coaching member of the Professional Skaters Association {PSA}, you are securing the growth and happiness of your most treasured assets. PSA coaches are working hard to grow their knowledge by attending many of the PSA’s educational opportunities such as the International Conference, Nationwide Seminars, and State Workshops. Invest in your future by selecting a PSA coach! www.skatepsa.com

36 ISI EDGE MAY/JUNE 2009 ISI EDGE MAY/JUNE 2009 37 credits required every three And years to maintain their active Another Together rating by attending approved ISI education or training Thing... we can do so programs. This is a major step toward reducing the Peter Martell duplication of time and travel ISI Executive Director Much previously required for coaches to earn the required credits and y the time you read this, you likely will have heard about receive the valuable training and certification provided at ISI the agreement signed recently by the Ice Skating Institute seminars. The ISI and PSA offices are already at work planning and the Professional Skaters Association. The agreement and coordinating seminars for next season. callsB for the PSA to serve as the official coaches’ education, But for the rest of us in the ice skating industry, perhaps the training and certification provider for the ISI and for the two most important effect of this landmark agreement is the fact that organizations to work on developing a joint grievance and the two oldest and most established organizations representing disciplinary policy for future adoption. ice skating business professionals have come together to lead Under the agreement, ISI and PSA will coordinate specific the way by combining their individual strengths and eliminating curriculum and delivery options for ISI coaches’ education at some of the duplication of time, effort and resources that continue ISI district seminars, weSKATE Instructor Training programs to plague our sports and industry. It would be nice if this could and the ISI Annual Conference. The PSA will also design a series serve as a springboard for further cooperation and collaboration of e-learning courses specifically for the ISI curriculum and between all of the industry organizations. recreational skating program. After all, our collective focus should be on increasing It is important to note that all ISI district seminars will participation and improving retention. Instead, time, energy continue to be free of charge, and ISI Professional members will and resources are being wasted on developing and promoting not need to be PSA members to participate in ISI educational redundant programs that only serve to clutter and confuse the opportunities organized or administered by the PSA. marketplace and those it serves. Perhaps most important for PSA members is the provision Helen Keller put it very simply when she said, “Alone we can to allow PSA-rated coaches to earn a maximum of 16 of the 28 do so little, together we can do so much.” Now Available! ISI Banners & Dasher Graphics To order go to www.skateisi.org Banners & Dashers

38 ISI EDGE MAY/JUNE 2009 Nothing else is even close.

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ISI EDGE MAY/JUNE 2009 39 ZAMBONI and the configuration of the Zamboni® resurfacing machine are registered trademarks of Frank J. Zamboni & Co., Inc.Ç2009 •EDGE_MayJune07 4/10/07 5:51 PM Page 48

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