City Guide 1

nterpretation I Language Malton Neighbourhood Services 905-677-6270, www.mnsinfo.org 905-677-6270, Services Neighbourhood Malton Catholic Cross-Cultural Services 905-273-4140, www.ccspeel.org www.ccspeel.org 905-273-4140, Services Cross-Cultural Catholic Catholic Cross-Cultural Services 905-273-4140, www.ccspeel.org www.ccspeel.org 905-273-4140, Services Cross-Cultural Catholic nter-Cultural Neighbourhood Social Services 905-273-4884, ext. 213, www.icnss.ca 213, ext. 905-273-4884, Services Social Neighbourhood Inter-Cultural amil) T amil) T nterpretation of this Brochure this of Interpretation Volunteer contacts for languages other than those listed above may be available from Inter-Cultural Neighbourhood Social Services 905-273-4884, www.icnss.ca 905-273-4884, Services Social Neighbourhood Inter-Cultural from available be may above listed those than other languages for contacts Volunteer nterpretation also available in Korean) in available also (Interpretation agalog ixie Bloor Neighbourhood Centre 905-629-1873, www.dixiebloor.ca 905-629-1873, Centre Neighbourhood Bloor Dixie nter-Cultural Neighbourhood Social Services 905-273-4884, ext. 213, www.icnss.ca Malton Neighbourhood Services 905-677-6270, www.mnsinfo.org 905-677-6270, Services Neighbourhood Malton www.icnss.ca 213, ext. 905-273-4884, Services Social Neighbourhood Inter-Cultural Vietnamese nterpretation also available in Hindi, in available also (Interpretation Urdu nter-Cultural Neighbourhood Social Services 905-273-4884, ext. 213, www.icnss.ca 213, ext. 905-273-4884, Services Social Neighbourhood Inter-Cultural Ang talaan na ito ay naghahandog ng impormasyon ukol sa mga serbisyo ng lunsod at kapaligiran at gayun din sa mga iba’t-ibang gawain sa sining, sining, sa gawain iba’t-ibang mga sa din gayun at T kapaligiran at lunsod ng serbisyo mga sa ukol impormasyon ahensiya: ng na sumusunod naghahandog mga ay sa ito kunin na maaaring talaan ay Ang ito na talaan sa ukol Interpretasyon matanda. at bata sa para pang-kalakasan at pang-libangan Este folleto ofrece información acerca de los servicios Municipales y Regionales y de la gran variedad de actividades como arte, recreación y deportes para para deportes y recreación arte, como actividades de variedad gran la de y Regionales y Municipales servicios Spanish los de acerca información ofrece folleto Este agencia: siguiente la en disponible esta folleto este de interpretación La edades. las todas seguintes: agencias nas adquirida ser pode brochura desta interpretacao A ndia Rainbow Community Services of Peel 905-275-2369, www.indiarainbow.org Malton Neighbourhood Services 905-677-6270, www.mnsinfo.org www.mnsinfo.org 905-677-6270, Services Neighbourhood Malton www.indiarainbow.org 905-275-2369, Peel of Services Community Rainbow India Esta brochura oferece informacoes sobre a grande variedade de actividades, e programas de recreo, para todas as idades, na nossa cidade e Regiao. Regiao. e cidade nossa na idades, as todas para recreo, de programas e actividades, de variedade grande a sobre informacoes oferece brochura Esta Hindi, in available also (Interpretation Punjabi ixie Bloor Neighbourhood Centre 905-629-1873, www.dixiebloor.ca 905-629-1873, Centre Neighbourhood Bloor Dixie Portuguese nterpretation also available in Croatian, Serbian, Russian) Serbian, Croatian, in available also (Interpretation Polish W tym przewodniku znajdziecie Państwo informacjeorganizacji: wymienionych niżej na z temat jednej do zgłosić usług się proszę polskim języku miejskich w informacji uzyskania celu W i regionalnych wieku. każdym w osób dla oferowanych oraz zajęć rekreacyjnych, sportowych i plastycznych Italian ulteriori Per età. le tutte per sportive e artistiche ricreative, attività di gamma vasta una su e regionali, e municipali servizi su informazioni offre Quest’opuscolo agenzie: seguenti delle una ad rivolgersi di prega si opuscolo, questo di contenuto il circa chiarimenti Cette brochure donne l’information au sujet de la ville et des services offerts dans la région, dans le domaine des loisirs, des arts et des sports pour tous tous French pour sports des et arts des loisirs, des domaine le dans région, la dans offerts services des et ville la de sujet au l’information donne brochure Cette contactez: document, ce de traduction une avoir Pour âges. les he Cross-Culture Community Service Association (Mississauga Office) 905-615-9500, www.tccsa.on.ca, Catholic Cross-Cultural Services 905-273-4140, www.ccspeer.org 905-273-4140, Services Cross-Cultural Catholic www.tccsa.on.ca, 905-615-9500, Office) (Mississauga Association Service Community Cross-Culture The Catholic Cross-Cultural Services 905-273-4140, www.ccspeel.org www.ccspeel.org 905-273-4140, Services Cross-Cultural Catholic Mandarin) (Cantonese, Chinese Arabic This brochure offers information about City and Regional services and a wide variety of leisure, arts, recreation and sports activities for all ages. ages. all for activities sports and arts, recreation leisure, of variety wide a and services Regional and City about information offers brochure This Language Language Note: The languages listed on this page are based on Statistics Canada’s total population by mother tongue for the top languages spoken in Mississauga Mississauga in spoken languages top the for tongue mother by population total Canada’s Statistics on based are page this on listed languages The Note: agencies: following the through available is brochure this of interpretation English, in available only is brochure this While printing. of time the at 2 City Guide upfront bboy Marcelino “Frost Flow” DaCosta from the Ground Illusionz crew. Vanderkaay (photographer assistant), Neil Rodman (graphic designer) and left: Featured on the cover of the latest edition of Active Mississauga from the the Art Gallery of Mississauga. by commissioned of art of a piece in front Court Sculpture Centre Civic Mississauga the in taken cover was photo The for details. Plan initiatives currently underway—check the City’s website cover. The cover was selected to highlight City’s the Youth book and learn how to perform a “freeze” as featured on the out the break dancing and hip hop programs offered in this Break dancing or “breaking” is a great way to get active. Check On the Cover community centre, library or arena. Mississauga local your visiting by year the throughout up fordelivery. Active Mississaugaavailable also is for pick- awareis yourof request may carriers gainour so access would like to, please ensure that your building management If you do not regularly receive a copy of magazinethis and access to some and apartment condominium complexes. on distribution, we do experience gainingsome difficulties make every toeffort ensure that all residents receive a copy to residents during the winter and summer seasons. While we Active Mississauga is published and distributed semi-annually About Active Mississauga and all Recreation and Parks programs. Active of information City for magazine one-stop Mississauga—your edition 2009 2008/winter fall the to Welcome Welcome to Active Mississauga City GuideContents KC Armstrong (photographer), Ben De Santis (graphic designer), Andy Language Interpretation of this Brochure Introduction ...... Frequently Called Numbers and Hotlines City City of Mississauga Mayor’s Message City of Mississauga Services City of Mississauga Services Frequently Asked Questions Your Local Government City Souvenirs City Clerk Animal Services Accessibility Compliance and Licensing Enforcement Civic Centre Tours Events & CommunityFesitivals Mississauga Fire & Emergency Services Mississauga’s Heritage ...... Mississauga Business Enterprise Centre ...... Mississauga Friendship Association...... Mississauga Library System Library Mississauga Mississauga Mississauga Transit ...... Parking Enforcement New Residential Subdivisions Recognition Tax Questions & Answers Property Tax Information ...... Planning and Building ...... Tree Permit By-Law Storm Water Drainage ...... Pesticide Use LitterNot Anti-Litter Ambassadors Stash Your Trash or Lose Your Cash Don’t Be a Litterbug! Anti-Litter Programs Air Quality Living Green ...... Seasonal Services Roads and Traffic Pedestrian Safety Road Watch Transportation and Works Safe City Mississauga...... Riverwood ...... 1 1 1 1 14 2 2 2 2 2 2 3 3 3 3 3 4 4 4 4 5 5 4 4 4 5 5 5 5 5 5 5 5 5 5 5 4 6 9 1 1 4 7 0 8 5 7 5 1 0 2 4 6 6 0 3 4 6 9 0 6 6 1 7 7 9 8 8 9 8 7 7 7 6 6 2 2 1 0 9 0 City Guide Contents City Guide

Active Mississauga—Recreation and Parks . . . . . 65. General Interest ...... 210. Preschool ...... 210 Facility Map, Index and Locations ...... 67. Youth ...... 215 Registration Information ...... 72. Family ...... 221 Adult ...... 222 Aquatics ...... 80 Senior ...... 226 Swimming Lesson Information ...... 80 Pool Shutdowns/Holiday Closures ...... 80 Golf Courses ...... 227. Pool Locations/Office Hours ...... 81 Hershey Centre ...... 228. Swimming Activity Description Charts ...... 86 Leadership Courses ...... 94 Library ...... 229. Adult Courses ...... 97 Living Arts Centre ...... 232. Arts ...... 148. March Break ...... 241. Preschool ...... 148 Meadowvale Theatre ...... 257. Youth ...... 150 Family ...... 152 Museums ...... 258. Adult ...... 152 Older Adult ...... 259. Camps ...... 156. Skating ...... 271. Full Day/Half Day ...... 156 Public Skating ...... 271 Tim Hortons Holiday Skating ...... 272 Cycling ...... 157. Skating Programs ...... 274 Dance, Drama & Music ...... 160. Sports ...... 282. Preschool ...... 160 Preschool ...... 282 Youth ...... 162 Youth ...... 291 Adult ...... 168 Family ...... 308 Facility Rentals ...... 174. Adult ...... 309 Fitness/Active Living ...... 178. Visual Arts ...... 321. Youth ...... 182 Volunteer ...... 322. Family ...... 183 Adult ...... 183 Youth Activities ...... 323. Senior ...... 203 Community Groups ...... 324. Forestry ...... 204. Advertising Section ...... 335. Index ...... 351.

2008 Editorial Board: Communications Services: Sonja Banic (Manager, Public For Editorial Comments: Contact Catherine Monast at 905-615- Affairs); Tina Mackenzie (Manager, Creative Services); Catherine 3200, ext. 5046 or e-mail at [email protected]. Monast (Team Leader Media/External Communications); Ivana Tomas (Public Affairs Consultant); Neil Rodman (Graphic For Advertising Rates and Booking: Contact Justin Agius at Designer, Creative Services). 905-615-3200, ext. 5043 or e-mail at [email protected]. Recreation and Parks: Stu Taylor (District Manager, Operational Spring Guide Ad Booking Begins October 2008. Planning); Beverly Litman (Manager, Customer Service Centre); Cover Photography: KC Armstrong Darryl McWilliam (Manager, Customer Service Centre). Published by: Webcom Inc. Distribution: Fall: Active Mississauga—August 2008 (contains a complete guide to City services and Recreation & Parks activity information). Spring: Active Mississauga - February 2008 (contains Recreation & Parks activity information).

3

ActiveMississauga_Full.indd 3 7/7/08 3:33:29 PM 4 City Guide Fire & Emergency Services Communications Ambulance ...... Accessibility TTY Hearing Impaired Accessibility A Municipal Services Carmen Corbasson Councillors Hazel McCallion ...... Mayor City of Mississauga Members of Council Emergencies Frequently Called Numbers Email: [email protected] FAX: 905-615-4081 TTY: 905-896-5151 (hearing impaired) L5B 3C1 Mississauga, ON 300 City Centre Dr. City of Mississauga from 8:30 am to 4:30 pm, Monday to Friday. the Information Desk at the Civic Centre—Great Hall is open www.mississauga.ca. If you would like to us visit in person, at services online of number growing a and information The City of Mississauga’s award-winning website also provides their extension, or enter 1 to access the Employee Directory. Mississauga employee, please call 905-615-3200 and enter of City a to reach trying you are If can. who someone with your questions about municipal services or put you in touch Call Contact Us At The City Of Mississauga Frequently Called Numbers Transportation and Works (After Hours Emergency) Peel Regional Police Assessment Rolls Animal Services Shelter Animal Services Emergency Dispatch...... Patricia Mullin Maja L.A. Prentice Frank Dale ...... Eve Adams Carolyn Parrish Nando Iannicca Katie Mahoney Pat Saito ...... Sue McFadden . . . . . George Carlson (non-emergency) ...... 905-896-5000 and a Customer Service Advisor can answer ......

......

...... Ward 1 Ward 2 Ward 3 Ward 4 Ward 5 Ward 6 Ward 7 Ward 8 Ward 9 Ward 10 Ward 11 ......

. 905-844-4242 905-615-3608 905-896-5555 905-453-3311 905-456-5700 905-615-3000 905-896-5858 905-615-3411 905-896-5100 905-896-5000 905-896-5864 905-896-5200 905-896-5300 905-896-5400 905-896-5500 905-896-5600 905-896-5700 905-896-5800 905-896-5900 905-896-5010 905-896-5011 call 9-1-1

Charity Gaming Licence Chapel Booking ...... Cemeteries (City-owned) Cat Licence Registration...... C Birth Registrations Benares Historic House & Visitor Centre . . . . . B Mississauga Mississauga Transit ...... System Library Mississauga MBEC (Mississauga Business Enterprise Centre) . . Marriage Licence ...... Maps—Street Guide/Property/Topographical M Library System Information Lakefront Promenade Marina ...... Lakeview Golf Course L Human Resources Division ...... H Grass Cutting on Boulevards/Parks G By-law Fencing Facility Rentals F Excess Load Permits Engineering & Works Division Elections (Municipal) ...... Economic Development Office ...... E Death Registrations D Committee of Adjustment Collections Office ...... Clerk’s Office Forestry/Parks ...... Flooding...... Fire and Emergency Services Headquarters Finance Division ...... Filming on City Property Building Inspections Building Inquiries BraeBen Golf Course ...... Bradley Museum...... Dog Licensing Council Agendas Communications Division ...... Building Permits Curb Cuts Permit Credit Village Marina ...... Courthouse—Provincial Offences Business Directory Business and Trade Licences By-law Enforcement Fire Prevention/Plans Exam. Emergency Communications (non-emergency) ......

...... 905-615-INFO (4636) 905-615-4100 905-896-5000 905-615-4860 905-615-4100 905-896-5559 905-615-4460 905-896-5000 905-615-3347 905-615-4870 905-896-5035 905-615-4100 905-615-3000 905-896-5016 905-896-5575 905-896-5000 905-615-4950 905-615-3500 905-615-4653 905-615-4100 905-615-3500 905-615-3000 905-896-5266 905-615-4653 905-615-4860 905-896-5000 905-306-6150 905-896-5622 905-615-4100 905-896-5908 905-456-5700 905-896-5000 905-615-3777 905-896-5442 905-896-5000 905-896-5000 905-896-5660 905-896-5000 905-615-4880 905-896-5000 905-615-4500 905-896-5619 905-615-4950 905-896-5016 905-896-5558 905-896-5655 905-615-VOTE 9-1-1

Frequently Called Numbers City Guide

O Mississauga Garden Council ...... 905-279-5878 Occupancy Permits ...... 905-896-5581 Mississauga Heritage Foundation ...... 905-828-8411 Mississauga Sports Council ...... 905-896-5853 P Mississauga Tourism ...... 905-896-5998 Parking Control ...... 905-896-5678 Tower Garden Cafe ...... 905-615-3111 Park Lights ...... 905-615-4999 Parks Maintenance ...... 905-615-4100 Parks Permits ...... 905-615-4100 Federal and Provincial Governments Planning & Building Department Federal Representatives Building Inquiries ...... 905-896-5622 Navdeep Singh Bains, Planning Inquiries ...... 905-896-5511 MP Mississauga—Brampton South ...... 905-795-5220 Pool Permits/Fencing ...... 905-896-5655 Albina Guarnieri, MP Mississauga East—Cooksville 905-566-0009 Property Standards ...... 905-896-5655 Wajid Khan, MP Mississauga—Streetsville . . . .905-812-1811 Property Taxes ...... 905-896-5575 Gurbax Malhi, MP Bramalea—Gore-Malton . . . .905-790-9211 Purchasing/Tenders ...... 905-896-5233 Omar Alghabra, MP Mississauga—Erindale . . . .905-897-1952 R Paul Szabo, MP Mississauga South ...... 905-822-2111 Recreation & Parks Division ...... 905-615-4100 Provincial Representatives Facility Booking ...... 905-615-4100 Bob Delaney, MPP Mississauga—Streetsville . . .905-569-1643 Program Registration ...... 905-615-4100 Peter Fonseca, MPP Mississauga East—Cooksville .905-238-1751 Road Maintenance ...... 905-615-3000 Dr. Kuldip Kular, Road Occupancy MPP Bramalea-Gore-Malton-Springdale . . . .905-799-3939 Construction Permits ...... 905-615-4950 Amrit Mangat, Special Events ...... 905-615-3638 MPP Mississauga-Brampton South ...... 905-696-0367 S Vic Dhillon, MPP Brampton West Mississauga . . .905-796-8669 Senior Centre—Cawthra ...... 905-615-4810 Charles Sousa, MPP Mississauga South . . . . . 905-822-7898 Sign Permits ...... 905-615-4046 Harinder Takhar, MPP Mississauga—Erindale . . .905-897-8815 Skateboard Park (at Iceland) ...... 905-615-4680 Small Business Self Help (MBEC) ...... 905-615-3275 Other Agencies/Governments Snow Removal ...... 905-615-SNOW (7669) A Sport Field Rentals ...... 905-615-4100 Animal Cruelty (Ontario S.P.C.A.) ...... 1-888-668-7722 Square One Older Adult Centre ...... 905-615-3207 Assessment Office Storm Sewers ...... 905-615-3000 (Municipal Property Assessment Corp.) . . . 1-866-296-6722 T B Taxes—Property ...... 905-896-5575 Business Registration Tours of Mississauga Civic Centre ...... 905-896-5000 (Ministry of Consumer Business) ...... 1-800-361-3223 Traffic Lights/Signals ...... 905-615-3022 Traffic Signs ...... 905-615-3022 C Transit Canada Pension/Old Age Security ...... 1-800-277-9914 (Customer Service, Information, Lost and Found) 905-615-4636 Canada Post ...... 1-800-267-1177 TTY (hearing impaired) ...... 905-615-3886 Canada Revenue Agency Transportation & Works Department ...... 905-615-3000 Business Information ...... 1-800-959-5525 Trees ...... 905-615-4100 Child Tax Benefit ...... 1-800-387-1193 Forms & Publications ...... 1-800-959-2221 V GST Tax Credit ...... 1-800-959-8287 Vehicle Licensing (Taxi/Tow/Vending) ...... 905-896-5643 Individual Income Tax ...... 1-800-959-8281 W Children’s Aid ...... 905-363-6131 Works (Transportation & Works Department) . . .905-615-3000 Children Care ...... 905-791-1585 Citizenship and Immigration ...... 1-888-242-2100 Z Community Living ...... 905-542-2694 Zoning ...... 905-896-5581 Composting (Region of Peel) ...... 905-791-9499 Consumer Protection City of Mississauga Affiliates (Ministry of Government Services) ...... 416-326-8800 Courthouses Art Gallery of Mississauga ...... 905-896-5088 Ontario Court of Justice ...... 905-456-4700 Hershey Centre ...... 905-802-9100 Family ...... 905-456-4700 Living Arts Centre—Administration ...... 905-306-6100 Criminal ...... 905-456-4700 Living Arts Centre—Box Office ...... 905-306-6000 Superior Court of Justice (Civil, Small Claims) . .905-456-4700 Living Arts Centre—Live Cuisine ...... 905-306-6116 Mayor’s Youth Advisory Committee ...... 905-896-5071 Mississauga Arts Council ...... 905-615-4278 Mississauga Civic Centre Child Care Centre . . . .905-896-5633 Safe City Mississauga ...... 905-615-6272

5 6 City Guide Ontario Works (Region of Peel) ...... Ontario Travel Ontario S.P.C.A. Peel Branch OHIP (Ontario Health Insurance .Plan) . . . . . O Multicultural Inter-Agency Group of Peel Mississauga Board of Trade...... M Landlord & Tenant Board Land Registry Office (Peel) L HRDC Centres Human Resources and Skills Development Canada (employment Housing (Region of Peel) ...... Hospitals Health Department (Region of Peel) H GO Garbage (Region of Peel) G Foodpath Federal Government Information ...... F Education E Distress Centre of Peel (Crisis Phone) D Frequently Called Numbers 2035 Cornwall Driver Examination Centres Square One Driver’s License Offices Sheridan Centre Highpoint Mall Streetsville ...... The Trillium Health Centre The Credit Valley Hospital 6877 Goreway Drive, Malton 3085 Glen Erin Drive, Mississauga West 2525 Dixie Rd., Mississauga East insurance, social insurance numbers, jobs) . . Peel District School Board Dufferin-Peel Catholic District School Board 5555 Eglinton Ave W, Etobicoke 59 First Gulf Blvd, Brampton Transit

......

......

...... Rd, Oakville......

......

......

. . 1-800-622-6232 1-800-668-2746 1-888-668-7722 1-800-206-7218 1-888-332-3234 905-793-9200 905-275-2730 905-273-6151 905-874-4008 905-453-1300 905-799-7700 416-869-3200 905-791-9499 905-270-6252 905-848-7100 905-813-2200 905-608-7000 416-695-0621 905-270-5589 905-890-1099 905-890-1221 905-793-4332 905-278-7208 905-845-5761 905-629-1364 905-276-4357 905-826-6151 905-855-2122

85 Queen Street South ...... 264 Lakeshore Rd. East Peel Regional Police Community Stations 2951 Convair Dr. (Airport Division) Poison Control 7750 Hurontario St. (22 Division) 4600 Dixie Rd. (12 Division) . . . . Peel Regional Police Peel Community Mediation Service ...... P.S.T. (Provincial Sales Tax) ...... Provincial Government Information ...... Postal Codes free at www.canadapost.ca . . . . Passports (Canadian) P YMCA Employment Centre Y Waste Management (Region of Peel) W Vendors Permits (Ministry of Finance) ...... V Utilities U TTC Info Transportation (Ontario Ministry Info) ...... Transhelp (Region of Peel) Telehealth Ontario ...... T Street Lights (Enersource) Square One Youth Centre...... Social Services/Welfare (Region of Peel) Sanitary Sewers (Region of Peel) ...... S Region of Peel R Welfare/Social Services (Region of Peel) Rent Control/Tenant/Landlord ...... Registrar General (Office of) ...... 2057 Royal Windsor Drive 6677 Meadowvale Town Centre Circle 3038 Hurontario Street 7205 Goreway Drive ...... 3476 Glen Erin Drive 100 City Centre Drive Water (Region of Peel) ...... 3030 Erin Mills Pkwy (11 Division) Rogers Cable Rogers Enersource ...... 24-Hour Emergency Service Enbridge Consumers Gas Bell Canada Residential/Business Service . . . Garbage pick-up, Tags, and Hazardous Waste . . Appliance Pick-up, Recycling, Composting,

......

...... 905-453-3311, ext. 3100) 905-453-3311, ext. 2200) 905-453-3311, ext. 1200) 905-453-3311, ext. 1100)

1-866-607-6301 1-888-332-3234 1-800-567-6868 1-866-797-0000 905-456-5815 905-456-5840 905-306-8222 905-456-5818 905-456-5839 905-858-5970 905-677-3534 905-456-5820 905-273-4884 905-791-8711 416-448-7374 905-273-9490 416-326-1234 416-813-5900 905-273-9490 416-492-5000 416-235-4686 905-566-1883 905-791-7800 905-276-9329 905-791-1015 905-566-2718 905-273-7425 416-447-4911 905-310-2355 905-793-9200 905-793-9200 905-791-9499 416-325-8305 905-791-7800 905-453-3311 416-393-INFO

Mayor’s Message City Guide Mayor’s Message Dear Residents, On behalf of my colleagues on Council, I am pleased to present the 2008/2009 fall edition of Active Mississauga, your guide to the City’s recreation and leisure programs. Also included in this issue is the annual City Guide which outlines City services and information in one easy-to-use reference source. Mississauga continues to be a wonderful place to live and work. My colleagues on Council and I have worked hard to make Mississauga dynamic and exciting while setting the standard of healthy living. The City has formed an important new committee of Council, the Environmental Advisory Committee (EAC) to support our goal of “Living Green.” Its objectives are to help develop an environmental plan, protect our environment and promote green development. We have many initiatives underway to ensure a thriving and people-oriented city well into the future. City staff are working on two important strategies, the Youth Plan and the Older Adult Project. We need to better understand these two important segments of our community and how we can best serve them. Both of these plans will help us prepare for the future. Mississauga’s population is aging and of course the youth in Mississauga represent the leaders of tomorrow. Another exciting project is the Mississauga Bus Rapid Transit (BRT) Project — a two-lane bus-only roadway for both Mississauga and GO Transit that will serve thousands of riders each day. Once the BRT is complete, you will be able to travel through Mississauga and the GTA much more quickly. The first phase is expected to be completed by 2012 and we are developing it in partnership with GO Transit and our provincial and federal governments. Last year, Mississauga launched Our Future Mississauga — Be Part of the Conversation, one of the largest community engagement initiatives ever undertaken by the City. We connected with almost 100,000 stakeholders through presentations, events, media and the great “puzzle piece” campaign. We will use the information we received to develop a vision and new Strategic Plan that will shape our City in the next 40 years. Please continue to visit our City’s website for updates on all these projects. I want to thank you for coming out to public meetings, events and volunteering. Your participation is what makes our City strong. I hope you will take advantage of all the programs the City of Mississauga has to offer and continue to support our healthy city vision by becoming more physically active. Sincerely,

Mayor Hazel McCallion, C.M.

7 8 City Guide concern concern to residents in their wards are voiced. of issues the that ensuring for responsible specifically are Councillors issues, City-wide of resolution and discussion While all members of Council are fully involved the with Councillors’ Roles Special City at both private and public events. is also the ceremonial head of Mississauga and represents the signs all by-laws which are approved by Council. The Mayor of Council, Mayorthe overseesoperation, and its efficient the chairperson for all Mississauga Council meetings. As head The Mayor, who represents all residents of the City, serves as The Mayor’s Special Role issues that affect Mississauga’s residents and businesses. provincial and federal level align with Council’s decisions on City Council also strives to ensure that decisions made at the are in the best interest of residents. that plans developed to guide future development in the City pertinent issues. It is also Council’s responsibility to ensure by-laws or by-law and amendments, or responses actions to matters require which with deals direction, Council policy City executiveand responsibilities, legislative Having both at a reasonable cost to residents. Council’s role to ensure that the right City services are deliveredis it Mississauga, of people the of representatives As Council’s Role Mississauga of City

Southdown Road

Lake Ontario Lake Dufferin-Peel Catholic District School Board . . . Peel District School Board ...... school boards or their taxes, contact: the about questions have you If rates. tax their or boards and Regional Council do not have any authority over school the amount of school taxes to be paid. The members of City board, since January 1998 the Province of Ontario determines the City of Mississauga collects taxes on behalf of the school District School Board consist of directly electedThe Peel District School Board and Dufferin-Peel Catholic trustees. While School Boards for include: Some of the services that the City of Mississauga is responsible City Services Library • Fire • Crossing • Community • Civil • By-law • Building • Boulevard • Birth • Animal • operations and maintenance protection marriages registrations enforcement services services permits guards maintenance centre

Winter • Transit • Traffic • Sewer, • Road • Recreation • Planning • Parks • Licensing • watercourse programs and maintenance bridge management maintenance sidewalk and 905-890-1221 905-890-1099 and aquatics

repair

Your Local Government City Guide City Council Members of Council The body that governs the City of Mississauga is City Council Mayor Hazel McCallion which includes a Mayor and Council members. The Mayor 905-896-5555 represents all residents in Mississauga and is elected by all Fax: 905-896-5879 registered voters. Councillors represent specific areas known as [email protected] wards and are directly elected by registered voters in each ward. Councillor Carmen Corbasson Ward 1 Region of Peel Council 905-896-5100 [email protected] The Region of Peel includes the City of Mississauga, City of Brampton and Town of Caledon. Mississauga’s Mayor Councillor Pat Mullin and members of Council also represent the residents of Ward 2 Mississauga on the Region of Peel Council. 905-896-5200 For more information about the Region of Peel and Regional [email protected] Services, see pages 62-64. Councillor Maja Prentice Ward 3 905-896-5300 Members of Council [email protected] To the right are the members of Council for the December Councillor Frank Dale 2006 to November 30, 2010 term. A ward boundaries map, with Ward 4 major roads labelled, is also included to help you identify the 905-896-5400 ward in which you live. [email protected] For assistance in determining your ward, please call 905-896-5000. Councillor Eve Adams Ward 5 Ward Boundaries 905-896-5500 [email protected]

Councillor Carolyn Parrish Ward 6 905-896-5600 [email protected]

Councillor Nando Iannicca Ward 7 905-896-5700 [email protected]

Councillor Katie Mahoney Ward 8 905-896-5800 [email protected]

Councillor Pat Saito Ward 9 905-896-5900 [email protected] Councillor Inquiries: 905-896-5081 Fax: 905-896-5463 Councillor Sue Mc Fadden Note: The telephone numbers for each ward and the Mayor’s Office Ward 10 are permanent and do not change following an election. 905-896-5010 [email protected]

Councillor George Carlson Ward 11 905-896-5011 [email protected] 9 10 City Guide are available throughout the year. and more! Full time, part time,communication seasonal and specialists,student programmers, positionsfitness graphic artists, crossingcomputer guards, campfirefighters, counsellors instructors, technicians, landscape operators, opportunities. We hire engineers, business analysts, transit The City of Mississauga offers an extensive variety of career to-date information. opportunities visit www.mycitycareer.ca for all the most up- To out howfind to apply for jobs at City the or view career How do 1-800-461-2156 or 416-325-3805. information or to inquire on the status of an application, call General’swebsite www.serviceontario.ca.at For further The forms can also be downloaded from the Ontario Registrar Mississauga City the Civic Clerk’s Centre, Office, 3rd Floor. Birth or marriage certificate applications can becertificate? obtained from How do making Mississauga the sixth largest city in Canada. 700,000, approximately is Mississauga of population The What is the population of the City of Mississauga? facing the Living Arts Centre. tower. The main entrance to the building is on side the north right, travel south, and look for the building with the clock Exit on Centre View Dr. and go east to Duke of York Blvd.If you are coming Turnfrom Hwy 403 (travelling east): Arts Centre. entrance to the building is on the north side facingtower. clock the with main The building for the the Look Blvd. Living (west) Rd. on W.;Rathburn on (south) turn left Duke of York St.Hurontario on Exit 10)(Hwy right turn south; go and If you are coming from Hwy 401, Hwy 403 (travelling west), or Hwy 407: Arts Centre. entrance to the building is on the north side facingtower. clock the with main The building for the the Look Blvd. Living on Burnhamthorpe Rd. W.; turn right on (north) Duke of York Exit on Hurontario St. (Hwy 10) and go north; turn left (west) If you are coming from the QEW: How do Ontario, L5B 3C1 Mississauga, Dr., Centre City 300 Mississauga, of City The What is the address of the Mississauga Civic Centre? City Hall Frequently Asked Questions Frequently Asked Questions I apply for employment with the City? I get to the Mississauga Civic Centre? I obtain an Ontario birth certificate or marriage

Peel at 905-791-7800. For inquiries regarding drinking water, contact the Region of neighbourhood? Who can bills can also be paid at a bank for a small fee or service charge. of operation are Monday to Friday 8:15 am to 4:45 pm Utility on the ground floor of the Mississauga Civic Centre.Water and current hydroThe bills can be paid hoursat the Cashier’s desk Where can more For recognized. are information, call 905-896-5000.birthdays and anniversaries milestoneweddingcelebrating residents Mississauga D Residents $5.00. For more information, call 905-896-5000. ($20.00 for owners 65 years and older). Replacement tags are older); yearly license or microchip for unaltered is $40.00 neutered or spayed is $20.00 ($10.00 for owners 65 years and ($15.00forowners yearsover); 65 and yearly forlicense Lifetimeregistration $30.00(alteredis microchipped) & licensed. be must Mississauga of City the in dogs all Yes, Do Animal Services Mississauga library location. You can use your card library to borrow materials from any address or phone number, please let staff know right away. address on it. If any changes occur such as a change of name, your with name and card, bring in identification library work, attend City. schoolorown inthe property To get a A card library is free for Mississauga residents or those who How do the ticket counter in the Driver’sTerminal. licence, birth certificate,of agepassport. (i.e.: OntarioPasses Healthare Insuranceavailable6:30 Card pm.at You(with mustphoto), present Ontario one piece of9:30 identification pm, Saturday for 9:00 proof am to 6:30 pm and SundayTerminal, 11:00200 Rathburn Rd. W.,am toMonday to Friday 7:00 am to for $4.00 at the information counter in the CitySeniors’ photo ID cards Centre(new and replacement) may be obtained Transit Where can birthdays? sustain a vibrant, healthy, safe and caring community. to attract individuals who will work together to create and The City of Mississauga values a diverse workforce and seeks oes the City recognize special wedding anniversaries or I have to get my dog licensed? I get a Library card? I call to discuss the drinking water in my I get a seniors’ annual/monthly bus pass and photo I pay for my utility bills? ID? Frequently Asked Questions City Guide

Do I have to get my cat registered? Where do I go for a pool enclosure permit application? Mississauga requires all cats be registered. Lifetime fee is $20 Information and applications for erecting a swimming pool for spayed or neutered ($10 for owners 65 years and over); $40 enclosure can be acquired from the Mississauga Civic Centre for unaltered ($20 for owners 65 years and over). Replacement By-law Enforcement Office, ground floor by the west door tags are $5. For more information, call 905-896-5000. entrance. For more information, call 905-896-5655.

Where are the leash-free zones in Mississauga? Parking There are approved leash-free zones for dogs in the following parks: Jack Darling; Totoredaca; Garnetwood; Etobicoke Who should I contact if I have questions or concerns about Valley; Quinippenon Meadows; and Parkway Belt Park. For parking in Mississauga? more information about the City’s leash-free zones, call the Contact Parking Enforcement at 905-896-5678, 8 am to 4 pm hotline at 416-761-POOP (7667). Remember, dogs must be kept on weekdays. After 4 pm or on weekends, call 905-615-3000. on a leash until they are inside the leash-free zones. Why were my guests’ cars ticketed? They weren’t bothering Who is responsible for picking up after dogs? anybody. Dog owners and walkers are responsible for cleaning up If cars are ticketed for exceeding the designated time limit for after their dogs. Please carry a scoop and bag with your dog parking on a residential street, it means that the City received off your property, and help keep our City clean. Owners who a complaint and sent a Parking Control Officer in response. fail to “Stoop and Scoop” their dog’s excrement can be fined. All offences are subject to a fine of $90 plus a $20 service charge. Am I allowed to park over sidewalks to get an extra car in my driveway? Who can I call about a barking dog? Parking over sidewalks and on paved boulevards adjacent to Excessive noise caused by a barking dog is contrary to the City driveways is not permitted. of Mississauga Noise By-law 360-79. For more information, call 905-896-5655. Where can I park my car when my driveway is being repaired or if I’m having guests overnight? By-law Enforcement Parking in Mississauga is limited to three hours unless otherwise posted; therefore, on most streets you cannot park Who will help me combat vandalism, longer than three hours at any time. However, you can request litter and graffiti in my neighbourhood? a special consideration by contacting Parking Control at To report or take preventative measures residents should contact: 905-896-5678 from 8 am to 4 pm on weekdays. After 4 pm or on weekends, call 905-615-3000. Parks Watch 24 Hour Hotline: 905-615-4060 Graffiti Hotline: 905-896-5655 Peel Regional Police: 905 453-3311 Planning and Building Safe City Mississauga: 905 615 6272 Where do I apply for a building permit? See page 49 To apply for a building permit, go to the Mississauga Civic My neighbour and I cannot agree on a fence between our Centre, 9th floor. For more information, call 905-896-5619 shared property line. What can I do? or visit www.mississauga.ca/portal/residents/permits The City of Mississauga does not become involved in disputes What projects do not require a building permit? between neighbours over the erection of division fences. By- A building permit is not required for a detached accessory law 0075-2004 was enacted for the purpose of setting out structure (any other building or structure other than the standards and procedures to assist neighbours in resolving house) which measures less than 10m2 (108 sq.ft.) in area. disputes in a fair and equitable manner. The by-law sets out a Only one accessory structure is permitted per lot. procedure to determine how the cost of the division fence shall be shared and provides that any amount so apportioned shall What is the zoning of my property? be recoverable under the Provincial Offences Act. If an adjoining Each property is examined on an individual basis as owner fails to provide payment in accordance with a Notice the zoning may vary from one property to another. of Intent issued by the land owner seeking to build a division A municipal address and a legal description of the property are fence, it is the land owner’s responsibility to initiate further required to confirm zoning on a site. Please call 905-896-5581 proceedings to recover the share of the cost of the fence. A copy for assistance. of the by-law can be found at www.mississauga.ca.

11 12 City Guide Permit. For more information, call 905-615-3200, ext. 5131. Occupancy Road a up pick to an made be must that appointment indicating you to sent be will letter a approved, affected by the road closure indicating their support. Once event; signed petition by at least 80% of the residents directly address and phone number; date, time of start and finish weeks prior to event:the cover letter a with contact name, must Operations be submittedSection four to Traffic the following The 10 hours. than less of period a for roadway residential of a local closure for of charge) the (free permit WorksaTransportationandissue The will Department We are planning a block party. Can we close off the road? is not working. Call Enersource at 905-566-2718 to report that the street light My streetlight is burnt out. Where do Roads/Sidewalks/T They are responsible for the maintenance of park lights. Call Facilities and ManagementProperty at 905-615-4999. or trail? Who do calender year without obtaining a permit. with a diameter greater than 15 cm (6 in) on a lot within one No person shall injure or destroy five (5) or more trees each When do For more information, call 905-615-4100. inspection must tree be requesteda to determine tree ownership. sidewalk, no is there If road. the and sidewalk the betweengrass of piece the is which boulevard, the on removing City-owned trees. City trees are usually located The Forestry Unit is responsible for inspecting, planting and Who do Recreation and Parks information, call 905-874-4008. 7765 Hurontario Office, St., Brampton, Ontario. For more Registry Land the through obtained be may They surveys. The City of Mississauga does not provide copies of property Where can developer’s permission to widen your driveway. yetCity,not is byassumed the you mustthe obtain also compliance with the City’s Zoning By-law. If your subdivision Zoning Plans Examination the Section at contact 905-896-5581 should you to ensuredriveway, your widening to Prior Can Frequently Asked Questions I widen my driveway and who do I call if I call to get a City tree inspected/planted/removed? I need a I obtain a survey of my property? I notice a burnt out light in a Mississauga park T ree Removal Permit? raffic/Seasonal Services I contact? I call to have it replaced?

more after the end of a winter storm. storms can extend snow clearing operations to 48 hours or 15 Heavyback-to-backsnowfallsthan or more (6") of cm for 24 roads end hours within of the after a winter storm. The City’s objective is to complete snow clearing operations 3. 2. 1. Priority Route System: Snow clearing operations for roads are done according to a How quickly will my street be sanded or plowed after a snowfall? Peel at 905-791-9499. 905-615-3000. For regular curb-side pick-up, call the Region ofvacuum pick-up, call Engineering the & Works Division at quantity of leaves in your area. For more information on leaf The schedule may vary depending on weather conditions and which indicates weeksthe specific leaves will be vacuumed. available to residents receiving the special delivered notice, only.season fall is service the This Mississaugaduring pick-upofselectedleaf curbside/ditchareas in vacuum provides Department Works and Transportation The Does my neighbourhood receive leaf pick-up service? disabled persons to clear their driveways and sidewalks. of ice and snow. Help your neighbour, especially seniors and to help keep these sidewalks in their neighbourhoods clear down, does not clear non-priority sidewalks. We ask residents schools and nursing homes. The City, in order to keep costs been on major roads,have bus routes, and streetsthat that access hospitals, sidewalks on designated a “Priority snow Sidewalk.” Priority clear sidewalks are located will City The D o we have to clear our own sidewalk?

also cleared at the end of a snow clearing operation. ends, snow is piled to the side of the road. Bus stops are generally is pushed to centre for the storage.snow For bends and dead sacs, de cul For operations. snow uniquea presents challenge configuration Their for Lastly we clear cul de sacs, bends and dead-end streets. vary from one area to another within the City. temperaturemind that and weather conditions may in keep Yard but Works designated their from service roads. All residential streets receive same levelthe of them passable and safe to allow motorists to reach major on residential streets, however our objective is to make city roads. We may not be able to achieve bare pavement move onto residential streets which are the majority of Once the major roads are clear, our snow clearing crews and Dundas, St., Burnhamthorpe. Hurontario are Examples traffic. streetof majority the and transportation public key are the routes roads forThese vehicles, emergency pavement. bare achieve to roads major clear we First Frequently Asked Questions City Guide

Because it is the City’s priority to have roads and streets cleared When are my realty tax instalments due? first, snow clearing operation for priority sidewalks is normally What methods of payment are available? completed within 36 hours after the end of a winter storm. Interim taxes for residential properties are due in three Heavy snowfalls of more than 15 cm (6") or back-to-back instalments in March, April and May. The final billing is storms can extend snow clearing operations for priority issued in June for payment in July, August and September. sidewalks beyond 36 hours after the end of a winter storm. Payments can be mailed to P.O. Box 3040, Station A, Mississauga ON L5A 3S4. Postdated cheques are accepted I am planning to make a change to my house and/or property and will be held for deposit as they become due. Payments and I need access to the road near my property. What permits may also be made at most banks and trust companies, or by do I need? cheque, cash or direct debit at the Mississauga Civic Centre, If you are planning to have a garbage, storage bin or shipping Monday to Friday, 8:15 am to 4:45 pm A drop box is available container placed on city property you must apply for a road for after hours payments. The City also offers five Pre- occupancy permit. There is no cost for a road occupancy Authorized Tax Payment Plans. For more information, call permit for storage but you must have valid insurance for the 905-896-5575. duration of the permit with the City of Mississauga and the Region of Peel covered as additional insureds. Waste and Recycling If you are planning a change to your property (for example Is there garbage and recycling collection on a statutory holiday? landscaping or pool installation) which entails heavy There is no waste collection on a statutory holiday. Holiday equipment or other construction activities crossing a city waste collection changes are communicated through local road, you must pay a Municipal Service Protection Deposit newspapers, mobile road signs and the Region of Peel website plus a non-refundable administration fee. The deposit is at www.peelregion.ca/waste. You may also call the Region of refundable provided that there is no damage to city property. Peel at 905-791-9499 for information. Please allow a minimum of 3 to 15 business days for these and Where can I get a recycling box, green bin or kitchen container? other permits to be issued by Transportation and Works. For more information, call 905-615-4950 or email engineering. The Blue Box and Organics Recycling programs are operated [email protected]. by the Region of Peel. If you are a new resident, call the Region at 905-791-9499 to receive your free recycling containers. I am a homeowner and I plan to widen/modify my driveway. Additional blue boxes, green bins and kitchen containers can What do I need to do? be purchased for $6, $20 and $5 respectively at the following If you are planning to extend or otherwise modify an existing locations in Mississauga: driveway, you need to provide a simple drawing or sketch with Battleford Community Recycling Centre—2255 Battleford Rd. the proposed changes and measurements, the municipal address plus the applicant’s name and phone number. Clarkson Works Yard—2167 Royal Windsor Dr. Your request must comply with the City’s zoning by-law, Fewster Community Recycling Centre (opening summer and must be approved by the City. For more information, call 2008)—1126 Fewster Dr. 905-615-3200, ext. 5170. Malton Works Yard­—7100 Fir Tree Dr. Taxes/Assessment Mavis Public Works Yard—3185 Mavis Rd.

Who can I call regarding property assessment? How much garbage can I set out at the curb on my collection day? How is my assessment determined? Peel households may place a combined total of two garbage The City of Mississauga does not determine the value of your bags, containers or small bundles of wood at the curb each property. Contact the Municipal Assessment Corporation week for collection. Each additional item requires a $1 (MPAC) at 1-866-296-6722. The Assessment Act requires garbage tag attached to it for collection. Bags or containers that the assessed value of your property be based on what over the Two Bag Standard, without tags, will not be the property would likely sell for on a specific date. MPAC collected. The Two Bag Standard does not apply to recyclable continually collects information about properties to material (blue box, organics and yard waste), large appliances, ensure that those with similar features have similar but not furniture and other large items. necessarily identical assessed values. For specific information The Region of Peel also offers three Exemption Periods each such as ownership, lot size and legal descriptions, visit the year when residents may place unlimited quantities of City Clerk’s Office, Mississauga Civic Centre­—3rd Floor, to acceptable waste at the curb on their scheduled collection access the assessment rolls. day. For a list of exemption periods or to purchase garbage tags, visit www.peelregion.ca/waste or call the Region at 905- 791-9499.

13 14 City Guide contact Material Management at 905-896-5233. more information about bidding opportunities, vendors may For Centre. Civic Mississauga of the floor 4th on the Office business/tendersandbids and in materielthe Management City’s Internet siteonthe atwww.mississauga.ca/portal/ High value (over $100,000) public bid opportunities arewith the City postedof Mississauga? How do www.mississauga.ca/library business resources at the Library, visit the Library’s wealthand CareerCentre.For of web moreinformation onthe site at Central Library you will find the Library’sAnd don’t forget, also Businesson the fourth of floor the Mississauga Department www.mississauga.ca/mbec For information call 905-615-4460 or websitevisit their at The of hours are operation Monday to Friday, 9 am to 5 pm 301 Burnhamthorpe Rd. W. topics. It is located of on the Central the 4th floor at Library free information sessions and seminars on various business consultations, including services quality and information one-stop business centre, which has a wide range of business a is (MBEC) EnterpriseCentre MississaugaBusiness The Where can Business at 905-791-9499 or visit www.peelregion.ca/waste. network of CRCs, including fees,drop-off call the Region of Peel utility bill is required. For more information on the Region’s Proof of residency such as your driver’s licence, tax receipt or Both CRCs are open seven days a week from 8:30 am to 4:30 pm dedicated loads of recyclableoil) for safe disposal, free of charge. Residents maymaterial, also drop off reusable itemswaste (e.g.paint,batteries, herbicides,pesticides andmotor and waste. Community Recycling Centres accept household hazardous CRC (opening summer 2008) is located at 1126 Fewster Dr. Battleford CRC is located at 2255 Battleford Rd. and Fewster in Mississauga? Where can curb on your regular collection day. and large items (e.g. toilets and televisions) placecharge, at a Peelthem Community Recyclingat Centre. For furniture your on the same day. Appliances may also be dropped free off, of for itemthe first and $10 for each additional item collected www.peelregion.ca/waste. Residents are required to pay $15 curb by calling the Region of Peel at 905-791-9499the at or pick-up visiting for appointment an arrange may residents stoves, and fridges as such appliances large of dispose To How do Frequently Asked Questions I find out about public bid (business) opportunities I dispose of large appliances or furniture? I get information on starting a new business? I visit a Community Recycling Centre (CRC)

information call 905-275-2730. Health & Long-term Care at 201 City Centre Dr., 2nd Floor. For A cardhealth is available Ontario through the ofMinistry Where do website: www.dpcdsb.org Fax: 905-890-7610 Telephone: 905-890-1221 Mississauga, ON L5R 1C5 40 Matheson Blvd. W. The Dufferin-Peel Catholic District School Board website: www.peel.edu.on.ca Fax: 905-890-6747 Telephone: 905-890-1099 Mississauga, ON L5R 1C6 5650 Hurontario St. Peel District School Board information regardingfor schools. called be should education of board appropriate The Who can Other Agencies and Governments posted an online practise citizenship test. has Library The www.mississauga.ca/library. at online and person citizenship—in for Canadian applying people assist to System up-to-date resources has Library Mississauga The website at www.cic.gc.ca or call 1-888-242-2100. Canadian Citizenship process. For more information, visit the the for responsible is of Government, Federal department Canadian a the Canada, Immigration and Citizenship Where can 1-800-567-6868 or visit the website at www.ppt.gc.ca Suite 116 (Central Parkway Mall). For more information, call passport, isthe office located at 377 Burnhamthorpe Rd. E., in your area or downloaded from the Internet. To renew your Passport applications may be obtained from any post office Where can for more information. Dundas); and 6877 Goreway Dr. (Malton). Call 905-608-7000 and Erin Dr. (Glen Erin Glen 3085 Dundas); and (Dixie Rd. Resources Human at number Development Canada. There are three locations:SIN 2525 Dixie a for apply can You Where can Peel at 905-793-9200. in Works Ontario contact information, For Peel. of Region Social assistance and welfare is under the jurisdiction of the Who do I contact regarding social assistance/welfare? I call regarding school issues such as busing, etc? I get my health (OHIP) card? I find information about Canadian Citzenship? I get a Canadian passport? I get a Social

Insurance Number (SIN)?