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South Central Ambulance Service NHS Foundation Trust Foundation Times Issue 23 Summer 2018 4 Spotlight on Loretta Light 14 18 Celebrating 70 SCAS proud to years of the NHS be working in England with Armed Forces 32 36 Keeping you and Summer outdoor your family safe activities by in water age group Issue 23 Summer 2018 If you would like to submit an article for Foundation Times please send it to [email protected]. Foundation Times is produced by South Central Ambulance Service NHS Foundation Trust. Editor: Monica Moro Design: Nathan Shelton www.scas.nhs.uk www.facebook.com/scas999 www.twitter.com/scas999 www.flickr.com/999scas 2 Issue 23 Summer 2018 WELCOME Welcome to the Summer 2018 bumper edition of Foundation Times. A lot has been happening since the last edition and we hope you find it an interesting and informative read. Your feedback is always welcome at [email protected] FRONT COVER PHOTO opportunity If you are interested in photography and would like to see your image on the front cover of the next issue, please send it to us along with details of where it was taken to [email protected] 3 Voting for the 2017 governors elections will start on Tuesday 14 November and we would like to takeSpotlight this opportunity to encourage you to voteon to make Loretta sure your voice is heard. Light, Oxfordshire governor GOVERNORS ELECTIONS 4 Issue 23 Summer 2018 Loretta qualified in medicine at Guy’s I can take no credit for sharing my Hospital in 1971 and worked in London birthday year with the NHS but perhaps and Worcestershire before deciding the experience of free healthcare as on Paediatrics as a speciality after post needed throughout my childhood had graduate training at Warwick University. some effect on my choice of medicine She became a Consultant Community as a career. I qualified in 1971 and have Paediatrician in South Staffordshire with enjoyed working in hospitals, general a particular interest in Social Paediatrics practice and the community. The changes and was the lead for Child Protection. She I have witnessed are extraordinary and particularly enjoyed the multidisciplinary the progress in diagnosis, treatment and nature of the role working closely with prognosis for patients is astonishing. Social Services, Education, Police and many When I qualified, the treatment for heart other agencies including the voluntary attacks was pain relief and bedrest not the sector. She frequently appeared as an amazing rapid response and intervention expert witness in family and criminal normal today. courts. Together with other experts at the Department of Health she was involved in What has not changed in 70 years is the producing the first guidelines for the Pre quality of people who work in the NHS. -Trial treatment of Child Witnesses. Training and qualifications have advanced but the care, skills and humanity shown Loretta was also part of the Child and by clinical staff with all the support staff Family Psychiatric Team working with behind them is second to none. I have seen victims of Child Sexual Abuse after this myself most recently as a SCAS Public specialised training at Great Ormond Street Governor in spending a busy shift with an Hospital. She also initiated a service to treat ambulance crew and also sitting in at one of teenage alcoholics and drug users which our call centres listening to calm, courteous, was challenging but very necessary. reassuring and extremely competent staff taking NHS 111 and 999 calls. During these years, she was heavily involved with the British Medical Association, chairing As a crucial part of the NHS, the ambulance committees and representing community service is often needed at crisis times for paediatric doctors as the speciality evolved. people and is a highly respected and valued These experiences were useful in learning portal into other parts of the NHS. SCAS committee and negotiating skills as well as demonstrates the very best of this in all its ensuring that she kept in touch with grass services and I am proud to be a Governor roots opinions through frequent visits and of the Trust. lectures to other parts of the country. As we celebrate this anniversary whatever Earlier this year Loretta celebrated her 70th the challenges ahead, and there will be birthday and on the 5th of July she was many, we can be sure that all those of invited to be the guest of honour at our us who make up the NHS will continue Bicester HQ to celebrate NHS70. to support and care for our patients and their families to the very best of On the day Loretta said: “It is a very great our abilities. honour to be asked to cut the cake to celebrate the NHS’s 70th birthday. Happy Birthday NHS.” 5 South Central Ambulance Service NHS Foundation Trust 6 Issue 23 Summer 2018 South Central Ambulance Service NHS Foundation Trust Tweet us @SCAS999 7 NE WSThe Royal Wedding and various other key royal events saw a number of SCAS staff involved in the festivities Royal Special either as medical cover or invitees. Here we give a quick round-up. 8 Issue 23 Summer 2018 SCAS NATIONAL SCAS s medical Despite the huge number of people who ’ were in Windsor we are pleased to report cover at the Royal that medical teams only treated 133 people on the day and only 10 of those needed to Wedding continue their treatment elsewhere. We also set up many media interviews with Around 70 staff and volunteers from members of our team and our social media departments across SCAS were involved in feeds were kept updated thanks to the supporting this very important day which photos and information from our amazing was watched by millions across the world, staff on the ground. with over 100,000 spectators descending on Windsor. Our amazing team were Events like this require a lot of hard work supported by St John Ambulance and British and pre-planning from many departments Red Cross. In total a massive medical team to make sure people remain safe, and of nearly 200 were on hand in treatment this couldn’t have happened without the centres specially set up for the day and at dedication of many across SCAS. It was an strategic points around the procession route amazing day for everyone and a massive to support the visitors and, of course, those thank you to all who were involved in who were working in Windsor, to make sure ensuring that SCAS was able to provide an everyone had a great time. exemplary response. 9 SCAS staff invited to the Royal Garden Party Neil Durrant, Acting Head of Operations for South Buckinghamshire and East Berkshire, and Caroline Edwards, Team Leader at Wexham Resource Centre were delighted to be nominated by SCAS to attend the first of this year’s Royal Garden Parties at Buckingham Palace, celebrating public service. Caroline joined Royal Berkshire Ambulance Service in 1999 and Neil joined in 2000 so with almost 40 years between them, this was a huge honour and privilege. 10 Issue 23 Summer 2018 SCAS staff invited to the Prince of Wales' 70th Birthday Patronage Celebration On 22 May SCAS staff were invited to the Prince of Wales’ 70th birthday patronage celebration. The Prince of Wales hosted a special Garden Party at Buckingham Palace celebrating the work and the achievements of 386 Patronages, 20 Military Associations and the emergency services in the UK. The event was attended by around 6,000 people from the various organisations, of which SCAS was one. Representing SCAS was Dave Cave (Operations), Rick Perry (NEPTS), Mark Rowell (NHS 111) and Gillian Hodgetts (Corporate). Attending the event alongside our amazing SCAS staff was the Prince of Wales and Duchess of Cambridge and the newly married Duke and Duchess of Sussex. SCAS Hampshire Emergency Call Taker gets her invite to the queen’s garden party In May Emergency Call Taker Catrin Redman from Otterbourne Call Centre was invited to attend the Queen’s Garden Party. Catrin said “I was honoured to be invited to the Queen’s Garden Party in recognition of my work with the Women’s Refuge and the homeless in Portsmouth. It was a beautiful day and one I most certainly will never forget.” Catrin is pictured here with her daughter who attended with her. 11 SCAS CCC (CLINICAL CO-ORDINATION CENTRE) EDUCATION AND DEVELOPMENT TEAM LEAD THE WAY IN NATIONAL DEVELOPMENTS IN TRAINING On 12 and 13 June the CCC Education and Development team attended a national forum hosted by NHS Digital in Birmingham. The team, who has been working hard trying to find new ways of delivering education which is more interactive and innovative, delivered a well-received presentation and workshop on New technologies in Education. A number of activities were set up for members of the forum to experience, including: • Microsoft Holo Lens Technology with virtual patient to demonstrate different healthcare conditions • Samsung VR (Virtual Reality), using the national resuscitation council lifesaving app, anatomy and physiology games • A new interactive video pack on breathing difficulties created in collaboration with the Education Department • Core modulation of virtual classrooms for NHS Pathways training which will enable students to train at home. The Forum was attended by national ambulance services and NHS 111 providers and supported by Microsoft Holo Lens, Pearson’s Healthcare and Samsung. These two days proved a fantastic opportunity for SCAS to demonstrate how education can be delivered in a completely new way. The team received amazing feedback from people who attended the forum who were impressed by the innovate ways that SCAS is looking at developing for the future.